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About Overcoming MS:
Every five minutes, someone, somewhere in the world is diagnosed with multiple sclerosis (MS). For many, those words are followed by fear, uncertainty and unanswered questions. Too often, people leave appointments without knowing how nutrition, exercise, stress management and other evidence-based lifestyle changes can play an important role alongside medical treatment.
Overcoming MS is the leading global charity dedicated to helping everyone with MS live well. We turn the best available evidence into practical support people can use every day. Together with our global community and healthcare professionals, we're working to make healthy lifestyle support part of everyday MS care.
Job summary:
As Overcoming MS enters its next phase of growth, data, digital insight and audience understanding will play an increasingly important role in helping the charity deliver its strategy and maximise its impact.
The Data & Insights Manager will lead the organisation's approach to data, audience insight and digital performance, ensuring that information is transformed into meaningful insight that supports better decision-making, improves supporter engagement and strengthens organisational effectiveness.
Working across Communications, Fundraising and Services, the postholder will oversee website performance, audience segmentation, reporting, data governance and organisational insight. They will champion a data-informed culture while ensuring colleagues have access to high-quality data, clear reporting and practical recommendations to improve performance.
The role combines operational delivery with continuous improvement and strategic development. Technical CRM development will be delivered through external specialist partners, allowing the postholder to focus on organisational insight, audience development and digital optimisation.
Key Responsibilities
1. Reporting, Insights & Decision Support
- Provide meaningful analysis and insight that enables evidence-based decision-making across the organisation.
- Produce organisational dashboards and KPI reporting.
- Develop Power BI reports and visualisations for the Leadership Team and Board.
- Produce campaign evaluation and performance reports.
- Identify trends in supporter behaviour and organisational performance.
- Analyse campaign effectiveness and recommend improvements.
- Develop predictive and trend reporting where appropriate.
- Support strategic planning through data-driven insight.
2. Audience & Supporter Development
- Develop a deeper understanding of audiences to improve engagement, retention and organisational impact.
- Support campaign segmentation and targeting selections for fundraising, communications and service delivery.
- Maintain audience reporting and engagement analysis.
- Develop audience segmentation models and map supporter and service-user journeys.
- Analyse behavioural trends across different audiences.
- Identify opportunities to improve acquisition, retention and engagement.
3. Data Governance & Continuous Improvement
- Ensure the charity maintains high standards of data quality, governance and operational efficiency.
- Support GDPR compliance and data governance processes.
- Monitor data integrity across organisational systems.
- Improve data governance frameworks and organisational standards.
- Identify opportunities to automate manual processes.Support the development of scalable systems and processes.
4. Data Capability & Organisational Development
- Champion the effective use of data across the organisation and build organisational confidence in data-driven decision-making.
- Train and support colleagues in the effective use of data and reporting tools.
- Develop user guidance and documentation and promote consistent reporting standards.
- Lead cross-organisational data improvement projects.
- Increase organisational confidence in using insight to inform decisions.
- Build strong relationships with teams to understand emerging information needs.
5. Website Performance & CMS Management
- Lead the ongoing management and optimisation of the charity's website, ensuring it delivers an excellent user experience and supports organisational objectives.
- Monitor website health, accessibility and technical performance.
- Work with external website developers to resolve issues and implement improvements.
- Analyse user journeys and identify opportunities to improve engagement.
- Ensure accessibility standards continue to improve across the website.
- Develop recommendations to improve digital performance and user experience.
Person Specification
Essential
Experience
- Experience producing dashboards, KPI reporting and organisational insight.
- Strong analytical skills with experience using Power BI and advanced Excel.
- Experience developing audience insights and segmentation.
- Experience interpreting website analytics and digital performance metrics.
- Experience improving organisational reporting and decision-making.
- Experience working with CRM systems (Microsoft Dynamics desirable) and managing data effectively.
- Experience working with multiple stakeholders to translate business needs into actionable insight.
- Experience delivering continuous improvement projects.
Knowledge
- Strong understanding of data governance and GDPR.
- Understanding of website analytics, digital marketing metrics and conversion tracking.
- Knowledge of audience segmentation and customer journeys.
- Understanding of reporting methodologies and performance measurement.
- Knowledge of accessibility principles and digital best practice.
Skills
- Excellent analytical and problem-solving skills.
- Ability to interpret complex data and communicate clear recommendations.
- Strong stakeholder management and influencing skills.
- Excellent written and presentation skills.
- Ability to manage multiple priorities simultaneously.
- Strong attention to detail while maintaining strategic perspective.
Desirable
- Experience with Microsoft Dynamics.
- Experience using Google Analytics 4.
- Experience using Power BI.
- Experience working with charities.
- Experience supporting website redevelopment or digital optimisation projects.
- Understanding of Power Automate or workflow automation (from a business process perspective rather than technical development).
This job description outlines the main responsibilities of the role but is not intended to be an exhaustive list. Duties may evolve over time, and the post-holder may be required to undertake other reasonable tasks consistent with the level of the role.
What can we offer you?
Our staff benefits include:
- 28 days annual leave (FTE - pro rata for part-time) plus a day off for your birthday and bank holidays.
- Flexible working.
- Remote working.
- 5% Pension.
- Employee Assistance Programme.
How to apply
Please send your CV and a covering letter by clicking on the 'apply now' button.
Application timeline:
- Deadline for applications: 16th August at 4pm.
- Shortlisting: 17th August.
- First round interview: 20th and 21st August.
- Second round interview: TBC.
Please respond ASAP, as we will start screening candidates as soon as we receive applications.
Our Commitment to Equity, Diversity and Inclusion
We want Overcoming MS to be a welcoming, inclusive and supportive place to work, where people feel valued and able to thrive. We actively encourage applications from people of all backgrounds, experiences and communities, particularly those currently underrepresented in the charity sector.
We know that people sometimes hesitate to apply unless they meet every requirement listed. If this role feels like a good fit for you, we’d still encourage you to apply.
If you need reasonable adjustments or information in a different format during the recruitment process, please contact us.
We're here for everyone with MS who wants to take control of their health and wellbeing.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Head of Impact and Insights
Reporting to: Chief Transformation Officer
Salary Range: £50,000 -£55,000
Contract Type: Permanent
Location: Hybrid London or Sheffield
Hours/Days per week: 35 hours per week, 9am – 5pm, Monday – Friday.
We are Felix
We bring people together to rescue, repurpose, and share surplus food that would otherwise go to waste, turning an environmental problem into a social opportunity.
Together with 16 other independent charities, 18,000 volunteers, and thousands of partners, we are the UK’s food rescue network, supporting 1.5 million people across the country.
We‘re about fuller plates, fuller communities, and fuller lives.
Purpose of the Job
Development and delivery of the Data, Research and Impact strategy through a cascade of the overall business strategy by ensuring Felix uses robust evidence, technology and research to maximise its social impact and make effective strategic decisions.
The role provides strategic leadership for the Impact & Insights function at a pivotal stage for Felix post-merger. It will also play a critical role as we reshape and transition Data, Digital and Technology, clarifying ownership of business logic, measurement frameworks, KPIs, data quality and governance so that Impact & Insights, Technology and business owners have clear accountabilities and can build greater organisational data maturity. Through this, the role will embed data-informed decision making across the organisation, underpinned by strong governance, reporting frameworks and cross-functional collaboration.
Duties and Responsibilities
Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time.
- · Empowerment and leadership of the Impact and Insights team
- Act as a key member of the Data, Digital, and Technology (DDaT) Senior Management Team, actively shaping our overarching technology roadmap and ensuring our data architecture supports long-term organisational growth.
- Lead the transition of roles and responsibilities as DDAT is reshaped, ensuring Impact & Insights takes clear ownership of business logic and insight requirements while working with Technology to inform the core reporting suite and data infrastructure, creating clearer accountabilities and a stronger, more effective department.
- Own business logic, measurement frameworks, KPI design and data quality reporting, working with business owners and Technology to strengthen data governance and organisational data maturity.
- ·Create and maintain an innovative environment that encourages colleague participation in raising standards of quality, team working and communication.
- Monitor departmental KPI’s and challenge improvement when required to ensure targets are achieved and improved.
- Establishes direction by developing strategies to attain long term goals.
- Shape and lead Impact and Insights as a strategic, trusted function that embeds a data-driven culture across the organisation.
- Lead the research, data and analytics strategy, ensuring evidence, insight and enabling technology drive impact, learning and innovation.
- Establish and embed data governance practices that improve data consistency, accountability, compliance, and the responsible use of information across the charity.
- Oversee the production of reporting and analytical outputs that turn complex evidence into clear, compelling insight for senior leaders, trustees and external stakeholders.
- Personally lead and deliver analysis for key strategic projects, ensuring robust evidence, insight and recommendations directly inform organisational priorities and decision-making.
- Work in partnership with fundraising, food and marketing teams to ensure insight, evidence and impact reporting are embedded in planning, delivery and strategic decision-making.
- Support systems, tools and processes for effective data capture, reporting, governance and insight generation, working closely with the BI Lead and data engineering team.
- Establish and advocate for appropriate use of AI and digital tools to improve or automate analysis, forecasting, reporting efficiency or insight generation, with appropriate governance in place.
- Strategically manage the Impact & Insights budget and resources effectively, ensuring investment is prioritised to deliver the greatest value for organisational learning, performance and impact.
Essential Criteria
- Significant senior-level experience leading impact, insight, research, functions, with a track record of using evidence to shape organisational strategy and decision-making.
- Strong experience of developing impact measurement frameworks, KPIs and reporting approaches that demonstrate organisational performance and social impact.
- Experience of improving data governance, data quality and data management practices across teams, with a clear understanding of responsible data use and data privacy regulations (eg GDPR).
- Ability to lead and develop multidisciplinary teams, creating clarity, focus and high standards across insight generation, research and reporting.
- Strong strategic communication skills, including the ability to clearly articulate asks, recommendations and trade-offs to ELT, boards and senior stakeholders.
- Experience of contributing at senior management team level, influencing cross-functional roadmaps and priorities within data, digital or technology environments.
- Practical experience of using AI or advanced digital tools to strengthen analysis, insight generation, forecasting or reporting efficiency, alongside strong consideration of ethics, governance and adoption
- Excellent stakeholder management, able to build trusted relationships across functions and translate complex evidence into clear, actionable insight for varied audiences.
- Knowledge of Impact methods including Theory of Change and Social Return on Investment.
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.



Location: Remote/Working from Home
Closing date for applications: August 8, 2026
Start date: August 24, 2026
Contract duration: One Year
Remuneration: 46,121-79,763 GBP (UK) 62,489-122,478 USD (Belize) 321,927,813-630,978,513 IDR (Indonesia) 4,015,965-7,871,291 KES (Kenya) 40,582,990-79,542,660 MGA (Madagascar) 69,143,850-135,521,946 TZS (Tanzania) 85,121-166,836 USD (United States)
We unlock power with coastal communities
Blue Ventures connects coastal communities restoring the ocean, providing the resources and partnerships they need to unlock their power and turn local action into global impact. We link communities with allies, knowledge and influence to create unstoppable waves of change.
Together, we’re placing communities at the centre of solutions to sustain fisheries, manage ecosystems and redefine how the world protects the ocean.
Summary job description
We are currently recruiting a Marine Spatial Data Analyst to provide technical stewardship of Blue Ventures' spatial data system, ensuring the continued delivery of high-quality spatial data, dashboards and decision-support tools that support community-based fisheries management. This role will combine spatial data management, database administration, data visualisation and user engagement, while supporting marine spatial planning analyses and the development of user-centred decision-support tools.
Working closely with the Head of Spatial Ecology, Ecological Data Scientist and the wider Data Science team, the successful candidate will play a key role in maintaining and improving Blue Ventures' spatial data infrastructure, ensuring it remains reliable, well-documented and responsive to programme needs.
The ideal candidate will have a strong background in spatial data management and analysis, excellent problem-solving skills, and a passion for using data to support community-led conservation. Reporting to the Head of Spatial Ecology, this is a full-time remote role, with occasional international travel to work closely with colleagues, partners, field teams and communities.
Roles across the Data Science team are highly interdependent, and candidates must be equally comfortable working independently: competently driving their own tasks and team priorities, and thriving within a small, collaborative team. Given BV's global, distributed structure, applicants must demonstrate experience coordinating effectively across regions and cultures, with genuine sensitivity to differing working styles, communication norms, and paces of work. This requires flexibility not just in schedule, but in mindset; meeting each team and context with openness, curiosity, and a genuine willingness to adapt.
Please download the full job description before applying.
Thriving Communities, Thriving Oceans
The client requests no contact from agencies or media sales.
As Youth Music’s Insights Officer, you’ll help us generate evidence, learning and insight that demonstrates our impact, improves our work and strengthens our influence across sectors.
Working as part of the Insights team, you'll play a key role in helping Youth Music understand the experiences of children and young people, the impact of our work, and the barriers that prevent equitable access to music. Your work will help achieve our charity’s outcomes:
· Increase resilience of grassroots music
· Young people improve wellbeing through music
· Emerging creatives progress into a safer, fairer industry
You'll collect, analyse and interpret quantitative and qualitative data from across our funding programmes, partnerships, research projects and organisational activity. You'll transform evidence into meaningful insights.
Working closely with colleagues across the Grants & Learning and Partnerships teams, you'll help to maintain a culture of evidence-informed decision making by ensuring data and learning is accessible and actionable. And you’ll work hand in hand with Communications team colleagues to demonstrate our social impact through compelling storytelling. You'll also support funded partners and the wider sector to strengthen their evaluation, learning and youth voice practice.
Whether producing dashboards and reports, designing surveys, analysing funded partner data, conducting interviews or investigating emerging trends, you'll help ensure we continue to learn and use evidence to drive positive change for young people. You’ll contribute to thought leadership and research like Born Into Music, Locked Out of Power, Excluded by Design and Sound of the Next Generation.
You’ll also brief young researchers and analysts in our Youth Music NextGen community, helping amplify youth voice and lived experience through participatory and inclusive research approaches.
The Insights Manager will be your line manager and you'll be part of the Insights team, which sits within the Communications Team.
Please note: We reserve the right to close this vacancy early if we receive a high volume of suitable applications. We therefore encourage interested candidates to apply as soon as possible.
The client requests no contact from agencies or media sales.
Location: Home-based, with monthly team meetings in London, access to workspace at King's College London, occasional travel for meetings, events and visits to University Maths Schools.
Salary: £44,000–£47,000
Hours: Full time or part time (0.8-1.0FTE)
Contract: Permanent
Sector: Education
Help young people with an affinity for mathematics thrive.
We're looking for a Data + Insights Manager to build shared data systems, analyse national data and help a network of schools make better decisions.
This is an opportunity to join a small, ambitious charity at an exciting stage of its development. You'll help schools collect and use data more effectively, develop shared systems that save time and improve practice, and build the insight that helps schools, funders and U-Maths make better decisions.
If you enjoy turning real-world data into practical insight and want your work to have a national impact, we'd love to hear from you.
Why U-Maths?
U-Maths is the national charity for University Maths Schools.
Our vision is that every young person with an affinity for mathematics can thrive and succeed.
Our mission is to advance excellence and equity in mathematics education by strengthening and growing the national network of University Maths Schools.
There are currently nine state-funded University Maths Schools, each established in partnership with a leading university and specialising in mathematics and the mathematical sciences for students aged 16–19. The network continues to grow, with two further schools in Nottingham and Durham due to open.
Together, these schools are helping more young people – particularly those from backgrounds currently under-represented in the mathematical sciences – to access an outstanding mathematics education and progress to ambitious futures.
Why this role?
Schools are stronger when they work together.
By developing shared data systems, high-quality analysis and robust evidence at national level, U-Maths helps every University Maths School understand its work, strengthen its impact and reduce unnecessary duplication.
As our Data + Insights Manager, you'll play a central role in making that happen.
About the role
You'll lead U-Maths' work on data and insight across the network.
You'll help schools collect, manage and use data more effectively, develop and support a shared outreach CRM, produce high-quality reporting for schools and funders, and strengthen the evidence that helps U-Maths understand and improve its impact.
You'll also work with partners such as the Observatory for Mathematical Education to support robust national analysis and benchmarking where specialist expertise is needed.
What you'll be doing
You'll:
- develop and support a shared outreach CRM used across the University Maths School network;
- analyse data from schools and U-Maths programmes, producing clear insight for different audiences;
- improve reporting for schools, funders, trustees and the Department for Education;
- strengthen evaluation and impact reporting;
- support schools to use shared data systems confidently and effectively;
- help ensure that U-Maths' data is accurate, secure and well managed.
About you
You'll enjoy this role if you like making sense of data, improving systems and helping other people use them well.
You might have developed your skills in education, the charity sector, widening participation, evaluation, operations, CRM implementation or another setting where careful use of data matters. We're more interested in the skills, judgement and approach you bring than in where you have gained them.
We're looking for someone who:
- enjoys turning data into practical insight;
- communicates clearly with both technical and non-technical audiences;
- works independently while building strong relationships with colleagues and schools;
- values accuracy, good systems and continuous improvement.
Why join us?
You'll be joining a small national team with the opportunity to make a lasting contribution to one of the UK's most successful educational innovations.
We offer:
- 30 days' annual leave plus bank holidays
- 11% employer pension contribution
- Flexible home-based working with monthly London team days
- Workspace available at King's College London
- A collaborative, ambitious and supportive team
We're aiming for the successful candidate to start on 1 December 2026, with some flexibility.
Interested? Download the full application pack via the U-Maths website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CDI is implementing a new cloud-based case management system, and the Data and Insight Manager will lead its rollout across the organisation. This is a unique opportunity for someone who enjoys combining data, people and storytelling. You will own the CRM, build reporting and dashboards, develop meaningful organisational insight, and build the relationships that help colleagues use data with confidence. Through your work, you’ll help CDI tell the story of its impact on children, young people and families while supporting better decisions across the organisation. The post holder will also act as Deputy Data Protection Officer.
The Role
At The Law Society, data plays a critical role in helping us better understand our members, improve our services, and make informed business decisions. As a Data Analyst, you will deliver high-quality insights and reporting that support strategic and operational decision-making across the organisation.
You will work with colleagues from a wide range of teams to transform complex data into meaningful recommendations, helping stakeholders understand performance, identify opportunities for improvement, and measure the impact of key initiatives. You will use a variety of analytical techniques to uncover trends, diagnose the root causes of business performance fluctuations, and provide evidence-based recommendations that drive action.
The role will involve developing automated dashboards and reporting solutions using tools such as Power BI and Databricks, enabling stakeholders to monitor key performance indicators with confidence. You will design and evaluate pilots and A/B tests, quantify the impact of service improvements and communications, and build predictive models to forecast future trends and member behaviour.
Working closely with the Data and Governance team, you will support data quality initiatives, helping to identify and resolve data issues while contributing to the maintenance of a trusted, single source of truth. You will also play an important role in increasing data literacy across the organisation by supporting colleagues to access, understand and responsibly use data and insights in their day-to-day decision-making.
This is an exciting opportunity to contribute to the successful delivery of data products across The Law Society while helping to advance our analytical maturity and data-driven culture.
What we're looking for
We are looking for an experienced analyst with a strong track record of turning data into actionable insights and business value. You will have extensive experience using Python for data analysis, particularly with libraries such as Pandas and NumPy, alongside strong SQL or Spark SQL programming skills.
You will bring proven experience of creating engaging visualisations, dashboards and reports using Power BI or similar tools such as Tableau or Qlik, with the ability to present complex information in a clear and compelling way to both technical and non-technical audiences.
You will possess excellent numeracy skills and a strong understanding of statistical analysis and modelling, combined with advanced data wrangling, data cleaning and quality assurance experience. Your analytical mindset and problem-solving capabilities will enable you to identify trends, investigate issues and provide practical recommendations that support organisational objectives.
You will be comfortable managing multiple priorities and delivering high-quality work to agreed deadlines. A collaborative approach is essential, as you will work closely with colleagues across teams and functions to understand their needs and support the successful adoption of data products and insights.
Experience of working with tools such as DevOps, Jira and GitHub would be advantageous, as would an understanding of data governance, data security and regulatory compliance. Most importantly, you will be proactive, curious and committed to continuous improvement, with a passion for helping others make better use of data.
What's in it for you
This is an excellent opportunity to work with colleagues in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.
We offer hybrid working, a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.
Please note: if you are an internal applicant, Pay Policy will apply.
The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.
If you would like to have an informal discussion about the role, please contact Judy Howarth on
Who we are
Chefs in Schools is a young, ambitious charity that’s rapidly growing. Our mission is to improve kids' health, through improving school food & food education.
We focus our efforts in areas of high socio-economic deprivation, where more than a third of children are entitled to free school meals, and diet-related disease is driving further inequality.
We support and train school kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share learning and resources, aiming to inspire and enable others to follow our lead.
We’re backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well.
About you and the role
You are a pragmatic, highly analytical data professional who lives at the intersection of charity compliance and modern cloud systems. You are someone who understands that a rapidly growing £2m charity needs lean, workable frameworks, not corporate red tape that stalls delivery.
You bring a strong track record of working within the UK non-profit sector, meaning you already understand the nuances of donor data, PECR regulations, and charity-specific workflows. You don’t just write policy documents; you enjoy untangling data flows and translating complex regulatory requirements into practical, everyday processes.
In this interim role, you will act as the "Product Owner" and "Information Governor" for our systems upgrade. You won't need to do the technical database configuration—we already have a trusted, external Beacon CRM expert to handle the builds. Instead, you will bridge the gap between our teams and the technology. You will run discovery sessions with our Fundraising, Programmes, Finance and Operations teams to map their operational needs, translate these into a compliant data blueprint, and drive our Beacon expert to build them.
Crucially, you won’t need to draft our Data Sharing Agreements (DSAs)—these are already in place. Your job is to audit our systems and processes to ensure we are physically complying with them, designing the exact workflows, access permissions, and data retention schedules needed to keep us airtight. Finally, you will advise us on how to sustainably own our data protection internally going forward.
Key responsibilities:
1. Operationalising Our Data Sharing Agreements (DSAs)
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Translate Contracts into Code: Review our existing, drafted DSAs and map out the exact system processes, fields, and permissions required in Beacon CRM to physically comply with them.
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Consent & Retention Alignment: Ensure that our data capture, consent practices, and deletion cycles perfectly match the legal promises made in our DSAs.
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Audit System Compliance: Inspect our current data flow (website $\rightarrow$ Beacon CRM $\rightarrow$ integrated platforms) to ensure no data leaks or unauthorised sharing are occurring.
2. Business Analysis & Team Alignment
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Run Discovery Sessions: Work with our Fundraising, Services, and Finance teams to understand and map how they currently use data and where their bottlenecks are.
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Synthesise Requirements: Balance the operational needs of different teams (e.g., keeping sensitive service user data strictly partitioned while allowing the fundraising team to run compliant donor campaigns).
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Create Technical Specifications: Translate these mapped team needs into clear, structured functional requirements for our external Beacon CRM expert to build.
3. Data Governance & System Security
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Access & Permissions Architecture: Review and redesign the user access roles within Beacon CRM, establishing a robust "least privilege" framework so staff only access data essential to their role.
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Data Minimisation & Deletion: Define precise data retention schedules and work with the Beacon expert to automate the archiving or permanent deletion of expired records.
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Record of Processing Activities (RoPA): Document and map our internal data flow so we have a clear, compliant audit trail of how data moves through the charity.
4. Sustainable Ownership & Handover
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Future Governance Design: Assess our internal capacity and design a realistic, lightweight model for how we should own data protection internally going forward (including identifying internal roles vs. when to use external support).
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Process Testing & Team Training: Test the newly configured Beacon setups to ensure they work for staff, and deliver a practical, non-boring training session to the team on the new processes.
Essential Skills and Experience
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UK Charity Sector Expertise: Direct experience working within or consulting for UK registered charities, with a deep understanding of charity-specific data issues (such as donor consent, fundraising regulations under PECR, and handling sensitive beneficiary or safeguarding data).
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Operationalising Compliance: Proven experience translating legal data requirements (specifically implementing existing Data Sharing Agreements, DPAs, and GDPR frameworks) into practical, everyday staff workflows and system processes.
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Business Analysis & Stakeholder Mapping: Excellent track record of running discovery sessions with non-technical team heads to untangle, map, and simplify their operational data needs.
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Technical Translation & Developer Management: Experience acting as the "Product Owner" or lead interface between internal teams and external database developers—specifically translating operational needs into clear technical specifications for CRM builds.
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Practical GDPR & PECR Knowledge: A highly pragmatic approach to compliance, with experience building Records of Processing Activities (RoPA), setting up data retention schedules, and designing role-based access permissions.
Desirable Skills and Experience
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Passion for our mission. to improve children’s health through school food.
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Familiarity with Beacon CRM: Prior experience auditing, working with, or directing builds within Beacon CRM (or closely related modern cloud charity CRMs like Donorfy or Salesforce).
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Information Governance Qualification: A professional certification in data protection (such as CIPP/E, Practitioner Certificate in Data Protection, or equivalent), though hands-on charity sector experience is valued above theoretical qualifications.
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Transition & Training Experience: Experience training small charity teams on new data habits and helping leadership teams design lightweight, internal data ownership structures.
Benefits
You would be joining a friendly, supportive team who works hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality’s happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.
We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays. We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.
We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.
Application process
In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to their day-to-day job. Please follow this link to answer the questions and submit your application along with your CV.
We recommend that you develop your answers offline and copy them in when you’re ready to ensure you don’t lose your work if interrupted.
Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. A long list of candidates will then additionally have their CVs reviewed. Shortlisted candidates will be invited to a 30 mins online interview. Successful candidates will be invited to attend a second, in-person interview at our office in Brixton, London.
Expected duration of this application process: 4-6 weeks
In line with our commitment to ensuring a fair and unbiased recruitment process, we will invite candidates to interview based on their answers to a series of questions related to their day-to-day job.
We’re on a mission to transform kids’ health through food – plate by plate, class by class, school by school.



We are looking for an Associate Manager, Data and Digital Transformation (13-month maternity cover) to lead a small data team to incentivise and support ISEAL members to make significant improvements to their data systems, embed data-driven decision-making in their assurance processes, and work towards interoperability in sustainable supply chains.
Data is at the heart of sustainability standards and certification. A key focus of our work at ISEAL is supporting these systems to better leverage the data they collect to create value and drive sustainability impact. We support our members along their digital transformation journey. The goal is to ensure a seamless flow of sustainability and compliance data from producing enterprises to the market and to leverage this data to create incentives and benefits for those at the start of the supply chain. To date, we have focused on building the foundations for robust data governance and management, strengthening their capacity to leverage data for insights, and supporting standardisation of core certificate data. In this next strategic phase, we’re doubling down on data and technology as a strategic priority and are committed to build a more ambitious support programme focused on leveraging technology and AI.
The successful candidate will have a broad understanding of and experience with data management, and in supporting digital transformation projects within complex data ecosystems. They will be confident in engaging data practitioners from across our membership, and in facilitating peer learning on technical topics like data standardisation, interoperability, analytics and data management. Prior experience and understanding of certification, audit and sustainability performance data is an important asset.
The key responsibilities we entrust you with
- Contribute to thought leadership on digital transformation for ISEAL community members
- Provide support and oversight to Digital Innovations Coordinator on running member peer learning groups: Data Community of Practice and Data Insights Lab
- Collaborate with the Manager, Credibility and Innovations on building strong relationships with individual member organisations with regards to their use of data analytics as part of their assurance processes
- Design and deliver peer exchange sessions and guidance on organisational data management, interoperability of data systems, and deriving insights from complex data systems
- Develop guidance and resources on digital transformation and data management, building on existing ISEAL resources and tools
- Lead engagement with key data interoperability initiatives like the UN Transparency Protocol (UNTP) and GIZ DIASCA, and derive insights to bring back to the ISEAL Community
- Build momentum within the ISEAL community to collaborate on data standardisation
- Review and provide input on ISEAL’s internal AI use policy
- Potential line management of Digital Innovations Coordinator (pending prior line management experience)
Other
- Contribute to ISEAL’s wider work on data and information management, especially with the ISEAL community and its members
- Support grant-related reporting, including project and budget tracking
- Help shape and participate in strategic discussions related to the data and information management programme of work
- Actively participate in Impacts & Innovations team and organizational work planning activities
- Participate in internal staff management processes such as staff meetings, performance reviews, supervisory meetings, etc.
Essential attributes / skills / knowledge
- Experience leading or contributing to an organisational digital transformation project or implementing a data governance system, ideally in sustainability
- Experience working with technical data transfer products such as APIs and strong understanding of related data governance and data standards issues
- Interest and understanding of AI and the data management considerations associated with this field
- Interest and understanding of data ethics, rights, and ownership, especially in the context of sustainable value chains
- Experience managing and working in digital collaborative environments (e.g. Git Hub)
- Experience coordinating or facilitating group discussions and delivering webinars
- Strong verbal and written communication skills, able to make complex or technical topics accessible
- Ability to work collaboratively and in partnership with people across cultures and time zones
- Basic understanding of project management skills including effective time & task management, budget and resource management
- Confidence using virtual meeting tools (e.g. Teams, Zoom, GoToMeeting, etc), use of contact management databases (e.g. Salesforce) and proficiency in MS Office 365
Additionally desirable
- Data management experience within sustainability systems and knowledge of the broader sustainability digital ecosystem.
- Practical experience working with certification or audit data
- Experience working on organisational change management, especially in a non-profit context
ISEAL´s culture and how we will help you thrive
Our values are Connection, Empowerment, Inspiration, Wellbeing, Effective Working and Creativity.
These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions. The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.
As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities. We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.
We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.
Other relevant information
Term: This is a maternity leave cover with a 13-months contract
Working hours: 80 % (30 hours) – 100 % (full time, 37.5 hours per week), depending on preference
Salary: £45,800 – 49,800, depending on experience (pro rata for less than 100%)
Location: London is the preferred location. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.
International travel: The post holder will be required to undertake occasional international travel
Ideal start date: mid-September 2026
Reporting to: Traceability Manager
How to apply
Specific enquiries about this role and the application process can be sent to the recruitment(at)isealalliance(dot)org.
Deadline for applications is 6 August, 5pm GMT. Please note that we will only contact shortlisted applicants.
Cover letter: We would like to see candidates´ own writing in the cover letter and discourage the use of AI for this purpose.
Interview process
Please note that we will endeavor to keep to this schedule, but some dates may be subject to change.
Screening interviews (Teams): rolling until 13 August
Pre-interview timed exercises (between 60 – 90 minutes from home): 15-18 August
Panel interviews (in person): 19/20 August tbc
Decision: w/c 24 August
Accessibility
If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests. Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises
The client requests no contact from agencies or media sales.
About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.
The Role
We are looking for a skilled and proactive Data Management Officer to join the charity’s Data and Insights Function. You will be joining the charity at a time of significant opportunity as we continue to strengthen our approach to data, insight and supporter engagement.
The Data Management Officer will mainly be responsible for managing and developing our Customer Relationship Management (CRM) system and supporter data. This is an exciting opportunity for an experienced CRM and data professional who enjoys hands-on responsibility for systems, process improvement and data management, and enabling colleagues to deliver exceptional fundraising, marketing and supporter engagement activity. Working closely with teams across the charity, you will ensure our CRM remains effective, compliant and fit for purpose while helping us better understand and engage our supporters. Your work will directly contribute to our ability to raise funds and support our life-saving mission.
This role can be offered on a fully remote basis, with the option to work from Perth Airport, where SCAA headquarters are located or our Aberdeen base at Aberdeen Airport, if preferred. Occasional travel to our Perth base will be required for the successful candidate. SCAA supports flexible and hybrid working arrangements—our current approach typically includes two office days per week for those working on a hybrid basis. The usual hours and days of work will be Monday to Friday, 9am—5pm.
About You
Essential
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Proven experience managing CRM systems in a charity or fundraising context and being comfortable working with large datasets.
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Experience with data segmentation, ETL processes, transformation and import / export processes.
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Strong understanding of data protection legislation (e.g. GDPR).
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Understanding of Gift Aid regulations and charity fundraising compliance.
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Confident using query tools and an understanding of query-based data extraction.
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Strong IT skills with competency using the MS Office suite and Excel in particular.
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Strong interpersonal skills with the ability to work collaboratively across teams and support non-technical colleagues.
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Ability to analyse and translate data into clear findings for campaigns and reporting, including donor value analysis.
Our Benefits
- Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)
- Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday (and additional days with long service)
- Death in Service benefit: 4 times annual salary
- Optional Private Medical Insurance plan and Cashplan
- Employee Assistance Programme
- Enhanced Maternity/Adoption/Paternity Pay
- Access to Blue Light Card
- Learning and Development Opportunities
Selection Process
Interviews will take place at our base at Perth Airport in Scone, or remotely, during the weeks commencing the 24th or 31st August 2026.
How to apply
Please refer to the full job pack on our website.
Application deadline is 5pm on Sunday 16th August 2026.
To ensure no one in Scotland dies because help cannot get there in time.
The client requests no contact from agencies or media sales.
Role Overview:
The Talent Set are delighted to partner with fantastic charity on an exciting Data and Insights Executive opportunity. The successful candidate will play a key role in supporting the organisation's relationship-led fundraising strategy, ensuring accurate donor data, efficient income processing, and exceptional supporter administration. Working closely with fundraising and finance teams, you'll provide the insights, reporting, and data integrity that underpin successful fundraising activity and supporter engagement.
Key Responsibilities:
- Maintain accurate, timely, and consistent donor records within the CRM system.
- Ensure donations, pledges, and supporter interactions are correctly recorded and managed.
- Carry out regular data quality checks, cleansing exercises, and record updates to maintain data integrity.
- Process fundraising income accurately across multiple channels, including online, events, post, and third-party platforms.
- Support income reconciliation processes and work closely with finance colleagues to ensure financial accuracy.
- Track and administer pledges, regular giving commitments, and one-off donations.
- Prepare pledge reports and provide fundraisers with accurate information to support donor stewardship and follow-up activity.
- Support donor acknowledgement processes, ensuring timely and professional communications.
- Respond to donor administration enquiries and escalate stewardship matters where appropriate.
- Produce regular reports, dashboards, and data extracts to support fundraising activity and performance monitoring.
Person Specification:
- Experience working with databases, CRM systems, or administrative systems.
- Strong attention to detail with a commitment to maintaining high levels of accuracy.
- Experience handling financial, transactional, or income-related data.
- Excellent organisational skills with the ability to manage multiple priorities and deadlines.
- Strong numeracy and data handling capabilities.
- Confident communicator who can explain data and information clearly to a range of stakeholders.
- Comfortable working collaboratively across teams and supporting multiple internal stakeholders.
What's on Offer:
- Salary: £26,000 - £31,500
- Location: Hybrid, 3 Days In North London Office
- Contract: Permanent, 35 hours per week
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.Copilot said:
Data Management Officer
Salary: £17.90p/h (£35,000 per annum)
Location: Hybrid (Perth/Aberdeen) or Home-Based
Contract: Full Time, temporary contract up to 6 months
Reports to: Data & Insights Manager
Prospectus are excited to be supporting our client in their search for a Data Management Officer to join them on a temporary basis to help them through a period of change. SCAA plays a vital role in delivering pre-hospital emergency care across Scotland, and the Data Management Officer will play a crucial role in helping to ensure their supporter data, systems and insights are delivering maximum impact. This position offers £17.90 per hour, and is a full-time, temporary position for up to 6 months.
You will be an experienced Data Management Officer, combining technical expertise with a collaborative approach and a genuine passion for using data to support charitable impact. You’ll be confident managing and developing CRM systems – ideally DonorFlex – ensuring data accuracy, integrity and accessibility. You’ll bring experience managing large datasets, with the ability to use data visualisation tools, and a solid understanding of fundraising data and compliance. You will be confident building relationships with key stakeholders and producing high-quality reporting that supports informed decision making. You’ll also be confident mapping and formalising processes to ensure the continuity, integrity and relevance of the data being processed and stored. You'll be the go-to person for CRM support, data governance and process improvement, helping colleagues use data effectively while ensuring compliance with GDPR and fundraising best practice.
Key Responsibilities
- Manage and develop the charity's CRM system, ensuring data quality, integrity and effective system performance through data cleansing, imports, integrations and process improvements.
- Maintain data structures, workflows, documentation and governance processes to support efficient and compliant operations.
- Provide CRM support and training to colleagues, working with software providers and third parties to resolve issues and optimise system use.
- Manage fundraising and lottery data imports, ensuring accurate income recording and reconciliation.
- Deliver audience selections, reports and dashboards to support fundraising, marketing, KPI tracking and organisational decision-making.
- Analyse supporter and campaign data to identify opportunities for donor acquisition, retention and growth.
- Ensure compliance with GDPR, supporter preferences, Gift Aid requirements and data-related financial reporting.
- Work closely with Fundraising, Marketing and Finance teams to support audience segmentation, campaign performance and reporting.
- Provide ongoing guidance and support to CRM users across the organisation, promoting best practice in data management.
- Identify and implement improvements to systems, processes and reporting, contributing to wider data and insights projects.
To Apply:
- Please apply via the application link, this ensures that your application will be reviewed and processed by our consultant, and that you received updates regarding the status of your application.
- Please submit your CV
At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds and are happy to make reasonable adjustments to enable all interested candidates to apply. If you require assistance with your application, please contact Shannon Sanderson, the lead consultant for this role. Please note that applications and CVs sent directly by email cannot be accepted and must be submitted through the application link to ensure they are properly recorded and considered.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis.
We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis.
Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years.
Over the past three years, PCR has won:
- the Change Project of the year award in 2023
- the Excellence in Healthcare Partnerships award at the Communiqué 2025 awards
- Fundraiser of the Year award at the National Fundraiser Awards 2026
- The Mark Collins Award for Most Powerful Use of Insight to Improve Supporter Experience at the Chartered Institute of Fundraising Awards 2026
Job Description
We are seeking a motivated and inquisitive Data Analyst to join our Translational Research team.
This role will support the generation, interpretation, and communication of research insights derived from a range of healthcare, clinical, patient-reported, and real-world datasets. The successful candidate will work collaboratively with colleagues and external partners to help transform data into meaningful evidence that informs research, healthcare decision-making, policy development, and patient outcomes.
The role offers an exciting opportunity to contribute to impactful research programmes and innovative initiatives that advance understanding of prostate cancer and improve patient care.
Key Responsibilities
Data Analysis, Feasibility and Insight Generation
· Analyse healthcare, clinical, patient-reported, registry, and other research datasets to identify statistically significant trends, patterns, and meaningful insights.
· Support the development of evidence and analytical outputs that inform research programmes, strategic priorities, healthcare decision-making, and external collaborations.
· Apply appropriate analytical and statistical methods to answer research and business questions.
· Interpret findings and identify their implications, opportunities, limitations, and areas requiring further investigation.
· Contribute to the evaluation of interventions, programmes, treatments, services, and healthcare innovations.
· Support feasibility assessments for proposed projects, including data availability, cohort size, eligibility criteria, survey feasibility and analytical complexity.
· Support cohort identification, eligibility checking, segmentation and participant/sample selection for studies.
· Support data cleaning, transformation, validation and documentation across datasets.
Reporting and Communication
· Prepare clear, accurate, and engaging reports, summaries, dashboards, and presentations for a range of internal and external audiences.
· Present complex analytical findings in formats that are accessible to both technical and non-technical stakeholders.
· Support the development of evidence-based communications, publications, grant applications, and research outputs.
· Work closely with colleagues to ensure insights are translated into actionable recommendations.
· Contribute to client-ready reports, dashboards, slide decks and summaries, ensuring findings are accurate, clear and appropriately caveated.
Collaborative Working
· Work collaboratively with multidisciplinary colleagues and external partners.
· Contribute analytical expertise to research planning, study design, grant applications, and collaborative projects.
Quality and Governance
· Ensure analytical outputs meet high standards of accuracy, transparency, and scientific rigour.
· Support compliance with relevant data governance, confidentiality, information security, and research standards.
· Maintain awareness of best practices in data analysis and evidence generation.
· Support preparation of data specifications, cohort definitions, analysis plans and documentation for governance and Data Access Committee review.
· Maintain clear documentation of analytical decisions, assumptions, methods, limitations, code, data transformations and quality checks.
· Ensure analytical work is delivered in line with approved project scope, consent parameters, data access permissions and information governance requirements. Data Analysis, Feasibility and Insight Generation
Skills and Competencies
Our ideal candidate would have the following:
Qualifications
· Bachelor's degree in Data Science, Statistics, Mathematics, Health Informatics, Epidemiology, Public Health, Life Sciences, Economics, or a related discipline.
· Relevant analytical experience may be considered in lieu of specific degree subject.
Experience
· Experience analysing and interpreting data to generate insights and support decision-making.
· Experience working with structured datasets and producing reports, dashboards, or analytical outputs.
· Experience working collaboratively within multidisciplinary teams.
· Healthcare, research, charity, public sector, or life sciences experience desirable but not essential.
Knowledge
· Understanding of data analysis principles and basic statistical methodologies.
· Awareness of research methods and evidence generation approaches.
· Appreciation of the role of data and evidence in healthcare improvement and decision-making.
· Understanding of data quality, governance, and confidentiality requirements.
Skills
· Strong analytical and problem-solving skills.
· Excellent written and verbal communication skills.
· Ability to present complex information clearly and concisely.
· Strong attention to detail and commitment to accuracy.
· Good organisational skills.
· Proficiency in Microsoft Excel and data analysis or visualisation tools.
· Experience with R and one or more of the following analytical tools: Python, SQL, Power BI, Tableau, or equivalent.
Personal Attributes
· Curious and intellectually engaged.
· Evidence-driven and solution-oriented.
· Collaborative and comfortable working across disciplines.
· Adaptable and keen to develop new analytical skills.
How To Apply
Please apply by submitting your CV and a short supporting statement (maximum 600 words) outlining why you would like the role and why you think you’d be a good fit, giving examples of previous experience.
There will be a one two-stage interview process. The first interview will be online, and the second will be a more informal in-person interview at our office in London.
For more information about the role, please contact our hiring team at the email provided in the full job description for an informal chat.
For more information about our organisation, visit the Prostate Cancer Research website, the Prostate Progress webpage and the PCR online patient resource, The Infopool.
PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age.
Transforming Research. Transforming lives.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Westminster, London
Contract: Permanent, Part-time
Salary: £33,376 per annum for 32 hours per week over 4 days, based on an FTE salary of £41,720 per annum (NJC Scale Range 27–29) inclusive of London Weighting, pension and other benefits.
Hours of work: This is a flexible role of 32 hours per week, over 4 days (8hrs per day)
Annual leave: 35 days including bank holidays / Statutory Holidays (pro-rata for part time)
Closing Date: Monday 10th August 2026
JOB PURPOSE
This is a pivotal role within The Passage’s Fundraising Team, created to help support the transformation of our supporter data systems and ensure we become a more data informed, insight driven organisation and fundraising team. You will be the main contact for the fundraising CRM working with the fundraising team and other teams within The Passage such as finance and IT to ensure the smooth running of all systems and processes.
As the dedicated data and CRM Manager for Fundraising and Communications, you will support colleagues with reporting, analysis, campaign set-up and selections, and data strategy. Your work will ensure our data is accurate, accessible, and GDPR-compliant, enabling smarter decision-making, improved supporter journeys, and to help grow income. You will also be working with the Marketing and Communications team to implement email soft opt-in for our supporters. This is a unique opportunity to shape how we use data to engage, retain, and grow our supporter base at a time of exciting change.
MAIN DUTIES
1. Fundraising CRM Project Leadership
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Manage and maintain the current Salesforce system, ensuring it remains functional, accurate, and fit for the purposes of stewarding donors and maintaining accurate records of donations
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Act as the day-to-day lead for the CRM system within the Fundraising and Communications team, ensuring it meets team needs and supports strategic goals.
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Document workflows, integrations and processes to ensure the long-term sustainability and usability of the system for vital processes such as donation processing and gift aid
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Work with IT and the fundraising team to evaluate onboard 3rd party platforms to support fundraising initiatives. Ensure any changes are approved with senior stakeholders and documented.
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Be a custodian of GDPR within the Fundraising team and be the main point of contact with The Passage’s Data protection lead and ensure all policies and procedures are up to date and in line with current fundraising regulations.
2.CRM and Data Management
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Work collaboratively with the IT team and procurement team as the fundraising representative to recommend improvements to the current CRM and any other related projects.
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Maintain and improve the quality of supporter data through regular cleansing, deduplication, and tagging to ensure accuracy and GDPR compliance.
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Ensure ongoing system performance and data integrity by embedding data hygiene routines and best practices.
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Work with the Finance team to support integration between the CRM and finance systems for seamless donation and income reporting.
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Working with data flows and setting up integrations, ensuring the system runs smoothly on an ongoing basis, making updates, troubleshooting issues whilst maintaining data consistency.
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Work on system migrations and leading on maintaining proper process structures and documentation during those transitions. Keep track of installed packages, security keys, and their passwords and related administrative processes.
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Be responsible for all data imports from our 3rd party platforms, ensure that data is uploaded in line with regular upload schedule in an accurate manner.
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Work with the Marketing and Communications team to help implement soft opt-in
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Manage one database volunteer to complete database tasks.
3. Data Selections, Segmentation and Campaign Support
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Collaborate with the Fundraising team to perform targeted data selections for appeals, newsletters, stewardship journeys, and events.
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Develop and maintain segmentation structures and logic to support personalised supporter journeys and strategic targeting.
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Work closely with the Marketing and Communications team to provide campaign-ready data for fundraising, advocacy, and engagement activities.
4. Reporting and Insight
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Design, build, and maintain dashboards and reports that provide real time insight into fundraising performance, donor behaviour and campaign results.
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Create and deliver regular and ad hoc fundraising analysis to inform strategic decisions and performance tracking.
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Proactively identify opportunities to improve donor retention, upgrade journeys and lifetime value through data driven insight.
5. Cyber Security
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Work closely with the IT team to manage security/GDPR of the Fundraising crm
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Develop knowledge in this area and undertake training as required.
6. Other Duties:
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Provide ad-hoc administrative support to the Fundraising and Communications team.
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Support and attend fundraising events as required.
GENERAL RESPONSIBILITIES
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Stay up to date on policies/news/regulations relating to the role
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Work with the Supporter Engagement Officer on shared tasks and provide reports as required and troubleshoot any issues
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Proactively flag any data integrity issues with Line Manager and help develop action plans as required.
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Participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary.
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Participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs.
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Ensure that all The Passage’s policies and procedures are adhered to and contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
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At all times, undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage and uphold standards expected by The Fundraising Regulator
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Undertake any other duties that may be required which are commensurate with the role.
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In conjunction with your Line Manager, continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
Note: This Job Description summarises the main responsibilities of the role at the time of writing. As the organisation and digital activity continue to develop, the role may evolve in consultation with the postholder.
Person Specification:
This person specification sets out the essential abilities and qualities which are used in the selection criteria for the post. When completing your supporting statement please address criteria E1 to E10 and K1 to K9, giving evidence of your experience and abilities and demonstrating your understanding and knowledge.
EXPERIENCE
E1 Experience of using a database to accurately enter and manage data
E2 High level skills related to data management and handling
E3 Working extensively with Fundraising CRM system
E4 Implementing policies and procedures
E5 Running reports and analysing data.
E6 Understanding of data protection and GDPR principles
E7 Working with Salesforce, ideally with Administrator certification. (Desirable)
E8 Experience supporting or leading database/system improvement projects, including implementation or migration (Desirable)
E9 Experience of onboarding 3rd party platforms with GDPR compliance and collaboration with IT
E10 Experience of working in the charity sector (Desirable)
KNOWLEDGE
K1 Ability to prioritise and organisational skills, remaining calm under pressure
K2 Team working skills with a positive and collaborative approach.
K3 Interpersonal and communication skills, both verbal and written.
K4 Standards and procedures for payment card processing, electronic payments (e.g. BACS, bank transfers), banking and handling cash securely.
K5 Individual giving and/or other types of fundraising.
K6 Up to date knowledge of GDPR compliance and soft opt-in
K7 Relevant regulations, legislation and professional codes of practice.
K8 IT proficiency, especially Excel, Word and Outlook.
The client requests no contact from agencies or media sales.
Head of Data (Interim)
£32.97 - £35.71 per hour
Remote
6-Month Temporary Contract
Full Time (35 hours per week)
A national charity is seeking an experienced interim Head of Data to lead its data function during an exciting period of development and transformation.
Reporting to the Director of Finance and Data Strategy, you will lead a team of five data professionals and play a key role in driving the organisation's data strategy, improving data maturity and embedding a data-driven culture across the charity.
This is a highly collaborative role, working closely with senior stakeholders across fundraising, marketing and operational teams to ensure data is effectively managed, governed and used to inform strategic decision-making.
Key responsibilities include:
- Leading the delivery of the organisation's data strategy and roadmap
- Developing and embedding robust data governance practices
- Managing and developing a high-performing data team
- Overseeing reporting, dashboards, analysis and insight delivery
- Driving improvements in data quality, integrity and accessibility
- Leading the ongoing development and optimisation of Microsoft Dynamics 365 CRM
- Managing workload prioritisation, demand planning and project delivery across the function
- Supporting fundraising and marketing teams with data insights to improve supporter engagement and campaign performance
- Championing best practice around GDPR, PECR and data protection
To be successful, you will have:
- Significant experience leading data operations, insight or CRM functions
- Strong experience with Microsoft Dynamics 365 CRM
- Previous experience working within the charity or not-for-profit sector
- Experience managing and developing data, insight or CRM teams
- Strong stakeholder management skills, with the ability to communicate complex information to non-technical audiences
- A sound understanding of data governance, GDPR and data protection best practice
- Experience working with fundraising data and supporter insight
Desirable experience includes:
- Customer Insights Journeys (CIJ) or similar campaign management platforms
- Audience segmentation and selection tools
- SQL, data modelling or analytics tools
This is an excellent opportunity for an experienced data leader to make an immediate impact within a purpose-driven organisation, helping to shape the future use of data and insight across the charity.
Please apply now for immediate consideration.