Data management jobs
TPP are recruiting for an Assurance Officer on behalf of our client, a longstanding professional membership and awarding body.
Benefits
- Salary: £32,500-34,000 per annum, depending on experience
- Employment type: FTC to 31st May 2026
- Hours: Full time, 35 hours per week
- 9am-5pm Monday-Thursday with 45 minutes lunch
- 9am-4pm Friday with 1 hour lunch
- Working arrangements: Hybrid working (office in London)
- Other: Significant investment in employee CPD
About the Organisation
Our client, a respected professional body, plays a key role in maintaining quality standards within the training and certification sector. Working closely with training providers, this organisation is committed to upholding high standards of compliance and quality assurance to support the development of industry-recognised training programmes.
The Role
As an Assurance Officer, you’ll manage a portfolio of Approved Training Providers (ATPs), ensuring they meet the organisation’s stringent quality criteria. You’ll deliver exceptional customer service, address quality issues proactively, and support the ongoing quality assurance of the organisation’s certified training courses. Your role will also involve reviewing online exam videos to maintain the integrity of assessments.
Key Responsibilities
- Manage applications from organisations seeking ATP status or course certification.
- Build and maintain strong relationships with ATPs, responding to queries promptly.
- Plan and support quality assurance activities, including audits, course observations, and performance analysis.
- Review proctoring videos to identify potential malpractice and ensure compliance.
- Handle quality issues, including complaints, delegate feedback, and pass rate data.
- Prepare reports and data for audits and investigations.
- Manage invoicing and payment processes for ATPs and Technical Assessors.
- Contribute to process improvements, enhancing the ATP and learner experience.
Skills and Experience required
- Strong experience in quality assurance, ideally within an awarding organisation, regulatory environment, or professional body.
- Exceptional attention to detail and ability to critically assess information, identifying potential risks or irregularities.
- Strong customer service and account management skills with experience in building relationships with stakeholders.
- Proficiency in Microsoft Office and experience with CRM systems.
Interviews
- 2 stages
- 1st stage online
- 2nd stage in person (London)
To Apply
- Covering letter
- No more than 2 pages of A4
- Addressing the required skills and experience listed above
- CV
Deadline for Applications
- ASAP – applications will be reviewed on a rolling basis
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About SCEC
SCEC was founded over twenty years ago to provide learning enrichment opportunities to primary school children in disadvantaged communities in south London. Together with our partners, several leading independent schools, we currently operate four schemes in math, literacy, science and art. Children learn through fun, engaging group activities like science experiments, storytelling and mathematical treasure hunts, all taught by qualified teachers with added support from student mentors. Through the schemes, children explore their curiosity, build knowledge and develop their confidence as learners.
Your Role
The Scheme Director is a newly created role that will be pivotal in helping SCEC extend its reach. Reporting to the Board of Trustees, you will help SCEC design and implement an expansion programme as well as coordinating the delivery of the existing schemes via our school partners. You will also serve as a trusted partner to the Board in the administration of the charity.
Similar to a COO, this role straddles the operational and the strategic. We are looking for a confident communicator and relationship builder who can work across varied stakeholder groups. You will have project management experience that can be applied to challenges like process design and change management. You should be able to grasp the big picture and have an eye for the details needed to deliver successful outcomes. This is an exciting opportunity for the right candidate to join SCEC on a transformational journey working with excellent learning partners and established leaders to improve educational outcomes for children.
Key Responsibilities
- Oversee scheme operations including pupil recruitment, enrolment and attendance to ensure the smooth running of schemes and maximum impact
- Promote the charity to prospective partners and donors
- Support the Board in developing, implementing and monitoring an expansion programme
- Monitor and report on scheme performance and impact
- Prepare and manage budgets and disbursement of funds
- Build and maintain systems and processes to support scheme operations, compliance and monitoring
Key Qualities
- Passionate about making a difference in the lives of children
- Demonstrated success in developing and implementing strategic plans to achieve organisational goals
- Track record of effectively managing programmes and services, including programme development, implementation, and evaluation
- Committed to working collaboratively to build strong relationships with business partners and colleagues and proactively engaging stakeholders when making decisions
- Self-motivated and highly organised, you have a strong sense of initiative and take a hands-on approach to planning and administration
Child Protection
SCEC is committed to safeguarding and promoting the welfare of children. This is the responsibility of the whole organisation (trustees and staff). An enhanced DBS Disclosure is required for this role.
For more information, please see the attached Job Description below
Applications will be considered on a rolling basis. If you used any AI tools to prepare your application, please submit a separate statement setting out what tools you used and how you used them. As a small organisation we do not discourage the use of AI tools, but we are committed to transparency around how and why they are used.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Junior Costs Clerk
Company: Deighton Pierce Glynn
Location: London, UK
Employment Type: Permanent, Full-Time
Salary: £27,750.00
About Us: At Deighton Pierce Glynn we are committed to empowering our clients to challenge abuses, failures, and other unlawful conduct by the government and those in positions of power. We believe that diversity enhances our ability to provide the best service, attract top talent, and drive innovation through varied perspectives. We recruit based on merit, regardless of age, disability, gender, gender identity, race, ethnicity, marital status, religion, sex, or sexual orientation.
The Role: We are looking for a problem-solving Junior Costs Clerk with a can-do attitude to work with our Billing Team to support our dynamic team of lawyers at our busy London office. You will be responsible for assisting in preparing and submitting legal aid bills, alongside reviewing case files, time records, and disbursements to ensure accurate cost submissions. You will be trained on all aspects of the job depending on experience. This is a varied role that requires excellent organizational skills and the ability to support our team efficiently.
Person Specification
Essential:
- Interest in Our Ethos: A strong interest in our mission to empower clients and challenge unlawful conduct by the Government and those with power.
- Problem-Solving Skills: A love for solving problems and overcoming challenges.
- Prioritization & Attention to Detail: Ability to prioritize tasks effectively and maintain attention to detail.
- Clear Communication: Excellent written communication skills, with the ability to write clearly in plain English. Confident, with negotiating skills and tact.
- Organizational & Time Management Skills: Outstanding organizational and time management abilities.
- IT Skills: Proficiency in typing, computer literacy, and the ability to learn our systems, including Office365. In particular an interest in developing proficiency in Microsoft Excel.
- Numerical Aptitude: An aptitude for numbers and process.
Advantageous but not essential
- Legal Aid: Knowledge and understanding of Legal Aid, Legal Help and other systems of public legal funding.
- Negotiation Skills: Demonstrable experience of putting forth convincing arguments for appeal purposes.
- Case Management: Such as SOS, Leap or demonstrable confidence with navigating comparable systems.
How to apply
To apply, please send your CV and a cover letter through our website, outlining why you feel you are a great candidate for this role, and complete our Equal Opportunities Form. Please quote job reference 2025/14/LONJCC in the subject line of your email
Important Dates:
- Closing Date: Continuous recruitment
- Interviews: Suitable candidates will be invited to a skills test and interview
Join us and be part of a team that makes a difference. We look forward to receiving your application!
In addition to providing your CV and cover letter, please complete our equal opportunities form:
https://forms.gle/T1KnA9GvZVkxGrm8A
To create a financially sustainable firm that enables us to use the law to empower our clients to hold the state to account for its actions.



The client requests no contact from agencies or media sales.
Do you enjoy crafting stories that bridge divides and create powerful connections? Are you an organised, proactive operator who thrives in a dynamic team? Do you want to help shape a growing community of social leaders tackling poverty in the United Kingdom?
UK Acumen Academy is looking for a Communications & Operations Officer to support our programmes and spread the word about our UK Fellows. We are seeking a self-starter with experience designing and delivering impactful communications who’s eager to learn, collaborate, and grow.
About UK Acumen Academy
UK Acumen Academy is a charity (Charity number 1185457) that develops and delivers transformative leadership programmes, including the Acumen Fellowship, to equip social entrepreneurs across the United Kingdom with the tools and community needed to strengthen their leadership, scale their impact, and create lasting change.
As the regional partner of Acumen Academy, the world’s school for social change, we are building a locally-rooted and globally-connected network of extraordinary leaders and organisations dedicated to solving problems of poverty and building a world based on dignity.
Through our flagship UK Fellows Programme, we have provided catalytic support to 85 Founders, CEOs, and senior leaders, whose innovations have positively impacted over 3 million lives across the United Kingdom.
Role Summary
As Communications & Operations Officer, you will strengthen how Acumen Academy UK communicates and delivers its mission - supporting bold social leaders and amplifying their stories of change.
Your focus will be on communications: creating and sharing campaigns that tell the story of our Fellows, programmes, and partnerships. Alongside this, you will play a key operations support role, ensuring the smooth running of our programmes, events, and participant communications.
Working closely with the UK Director, Senior Programme Manager, and Acumen Academy’s global marketing team, you’ll help shape how we reach new audiences, engage our growing community, and turn insights into action - while developing your own professional skills and networks.
This role is a full-time role and has a salary of £25,000 to £28,000 per year (depending on experience).
Key Responsibilities
Communications
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Design and deliver digital campaigns, newsletters, and social media that amplify the work and impact of UK Fellows
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Write and edit engaging content for blogs, reports, and events that tell the story of our community and partners
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Collaborate with Acumen Academy’s global marketing team to align messaging, share content, and contribute to global storytelling initiatives
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Track and evaluate engagement data to inform strategy and improve communications performance
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Create visual assets (using Canva or Adobe Creative Cloud) that are on-brand, accessible, and inspiring
Operations
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Coordinate event logistics, participant communications, and cohort updates to support smooth programme delivery
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Manage systems such as Airtable, GDrive, and Microsoft Excel for data tracking and reporting
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Support data collection and impact reporting for projects and funders
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Contribute to improving internal processes that strengthen the participant and partner experience
Qualifications and skills
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Experience creating and managing digital communications (email, social media, web, or campaigns)
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Have an eye for detail
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Can use data to learn and refine
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Comfortable with ambiguity and can take initiative
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Can build strong, authentic relationships and enjoy working collaboratively
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Care deeply about social change and are aligned with Acumen’s values: humility & audacity, integrity & respect, listening & leadership, generosity & accountability
Nice to have:
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Experience crafting stories that connect diverse audiences to purpose
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Familiarity with Canva, Adobe Creative Cloud, Hubspot, or similar tools
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Experience working in purpose-driven or community-focused organisations
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An understanding of the UK social-impact ecosystem
About Time to Shine: This role is part of the Time to Shine leadership programme established by The Rank Foundation. If successful, you will join a cohort of emerging leaders across the Rank network. Over 12 months, you will take part in structured training and peer learning designed to strengthen your leadership, communication, and organisational skills while contributing to your host organisation’s impact.
We encourage applications from people with a wide range of backgrounds and experiences. You do not need to meet every criterion to be considered. As this role is part of the Rank Foundation’s Time to Shine programme, we particularly welcome applications from people who may be underemployed or unemployed, while still warmly encouraging anyone who feels they could thrive in the role to apply.
Employee benefits at UK Acumen Academy
We care about our people and giving them the things they need to succeed, and we are passionate about UK Acumen Academy being a great place to work. Wherever possible we aim to give each person responsibility to choose when and where they work, and to find the right balance between team-based and home working. We have shared office space in Somerset House, and for those working at home we’ll provide you with a laptop and an allowance to get yourself set up. Our pro-rata benefits include:
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Flexible working (with 2 days in the office)
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33 fully flexible holiday days (including the 8 UK bank holidays)
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£600 annual budget for learning and development
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Access to all Acumen Academy’s online courses free of charge
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Monthly in-person team days
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Monthly working-from-home allowance
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Enhanced maternity and paternity leave
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3% employer pension contribution
How to apply:
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Stage 1: Complete your online application (tell us what you can do)
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Stage 2: Invited to an video interview with the UK Senior Programme Manager
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Stage 3: Invited to complete a short case-study exercise (show us what you can do)
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Stage 4: Invited to a video/in-person interview with the UK Acumen Academy team
Diversity: UK Acumen Academy knows that we are strongest when our team has a variety of experience, expertise, and insights to draw from. For us, diversity isn’t merely a strategy: it’s an essential part of our organisational success. We are committed to ensuring that UK Acumen Academy is representative of our society at large, and is an inclusive environment for all, regardless of race, sex, gender identity, sexual orientation, faith, and socioeconomic background.
The client requests no contact from agencies or media sales.
For 60+ years British Heart Foundation (BHF) has been focused on transforming the nation’s heart and circulatory health. Growing income and support for our cause means we need access to the right systems, tools, and brilliant data insight. This is where our Enterprise Foundations (EF) Programme comes in to provide the best possible technology systems to support our work.
This programme will deliver cutting-edge technologies, better systems, and data to provide the foundations for growing our income so we can support the lifesaving breakthroughs millions of people desperately need.
As our Lead Learning & Development Specialist you’ll support BHF in the successful delivery of this organisational wide Enterprise Foundations programme.
You’ll lead, design, manage and evaluate engaging learning experiences that will enable colleagues to enhance their skills. Helping colleagues to adopt changes to key systems and processes within BHF, as well as ways of working and culture, you’ll stay ahead of the curve and will, ultimately, help BHF to achieve our transformation goals.
You’ll work closely with key colleagues in this Enterprise Foundation Change Programme, as well as third-party partners to successfully maximise engagement, commitment, adoption and sustainability. You’ll also collaborate closely with the wider L&D team, business leaders and subject matter experts to drive learning initiatives aligned to transformation goals.
Working arrangements
Please note this is a fixed term contract until October 2026.
This is a blended role, where your work will be dual located between your home and our London Office.
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day a week on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
About you
Experienced in designing and delivering complex learning programmes for both technical skills (e.g. Microsoft Dynamics, Azure, Power BI) and behavioural skills (e.g. communication), you’ll have previously experience managing complex learning programmes with multiple audiences, workstreams and stages, as well as experience in developing online learning resources and delivering virtual learning experiences.
You’ll be an all-round L&D Specialist but who has experience with technical training and can understand/pick up new tech quickly, able to work directly with subject matter experts and not get overwhelmed by the jargon.
To be successful in this role you’ll:
- Be able to advise, influence, interact and willingness to constructively challenge at all levels
- Understand the needs of a commercial business and can probe and analyse training requests
- Have excellent project management and organisational skills and the ability to be driven and self-motivated when working remotely
- Be able to confidently lead on projects and see them through from beginning to end
- Have strong interpersonal and relationship building skills, adept at managing a wide range of stakeholders and work collaboratively as part of a team
About us
We research all heart and circulatory diseases and the things that cause them. Our research is the promise of future cures and treatments.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
How to apply
It’s quick and easy to apply for a role at BHF. Just click through to our careers site to apply. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
Our vision is a world free from the fear of heart and circulatory diseases.
Are you an optimistic, solution-focused person who is looking to develop your career in corporate fundraising?
We’re excited to recruit a new Corporate Partnerships Assistant to join our account management team. The St Mungo’s Corporate Partnerships team builds relationships with organisations who support us through donations, goods, or services. We manage a portfolio of partnerships, ensuring they receive an excellent experience while helping us achieve ambitious fundraising goals.
The role of Corporate Partnerships Assistant will give you the opportunity to work with our wide portfolio of corporate partners and support the Corporate Partnerships Coordinator to build on our relationships. You will support with managing relationships, processing donations, maintaining databases, and assisting the account management team, offering a chance for you to learn, grow, and make a meaningful impact.
In this exciting role you will:
- Provide admin support to the team, keep the corporate supporter database (Raiser’s Edge) accurately maintained and up to date and assist with data gathering, reporting and insights.
- Provide excellent customer service, manage, respond and direct corporate partnership enquiries via email, and telephone.
- Support the planning and delivery of corporate partnership activities by working with both partners and St Mungo’s teams.
- Follow fundraising best practices, adhere to St Mungo’s policies, and contribute to a supportive team culture.
- You will work closely with the Coordinator, who will provide you with support, supervision and training to develop the necessary skills to succeed in this role.
In this role, you’ll work flexibly across different locations and activities, giving you the chance to engage with teams across St Mungo’s and external partners. You’ll also be required to spend time at our Central London office for training, collaboration, and team building. We support agile working for the rest of the week - whether from home or other St Mungo’s sites in London or regional locations.
About you
We are looking for someone with a proactive approach to learning, and a passion for making a difference. You might be starting out in your career or have some experience in administration or fundraising, either way, if you have a willingness to learn and want to get stuck into a new challenge, we encourage you to apply if you can demonstrate the following:
- Great written and verbal communication skills, with the ability to build relationships with a variety of different people, and engage with partners.
- Interested in joining a team and willing to get hands-on with a variety of different activities.
- Good admin skills, working knowledge of Microsoft Office and the ability to use relevant database systems and processes,
- Good organisation and prioritisation skills, able to manage your own time and workload.
- This fundraising role will allow you to work creatively to support different services across St Mungo’s.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 5 January 2026
Interview and assessments on 14-15 January 2026
While our Central Office is currently based in Tower Hill, London we plan to relocate in the summer of 2026 and are currently exploring alternative office locations on the eastern edge of the City of London.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
We are looking for an inspiring leader to drive the Wilder Communities programme at Sussex Wildlife Trust. This is a strategic role delivering an ambitious engagement offer that connects people with nature and supports our long-term vision.
We exist so that future generations can experience the joy and well-being that comes from connecting with nature in Sussex
The client requests no contact from agencies or media sales.
The Director of Fundraising, Marketing and Communications is a key member of the Senior Leadership Team, responsible for developing and delivering an ambitious, sustainable and values-led fundraising and communication strategy.
This newly redefined role brings together three core areas Fundraising, Marketing, and Communications ensuring LOROS presents a unified, inspiring, and trusted presence to our community and wider audiences. You will lead the strategic direction, innovation, and operational excellence needed to grow fundraising income, strengthen brand awareness, and deepen engagement with donors, supporters, and the wider community, while providing marketing and communications services across all hospice services.
Key area's of responsibility include Strategic Leadership, Fundraising, Major Gift Fundraising, Data & Insights, Marketing & Communications, Governance & Decision Making.
To be a credible candidate you will have: passion and values that align with LOROS, strong leadership & management skills, a proven background of Fundraising & relationship management as well as Communications & Marketing knowledge. You will be committed to innovation and personal and professional development.
The full prospectus for this role can be downloaded from our website.
The client requests no contact from agencies or media sales.
Do you live and breathe social media, love creating content and want to make a real difference to students’ lives?
We’re looking for a Communications & Digital Content Officer to help shape how students see, hear and experience their Students’ Union. You’ll be at the heart of our digital presence, leading our social media channels, creating impactful content and helping us tell powerful stories about our work, our campaigns and our amazing students.
This is a brilliant role for someone who’s confident with content creation, enjoys working across multiple projects, and wants to use their creativity to support a diverse student community.
What you’ll be doing
In this role, you will:
· Lead our social media channels – including Instagram, TikTok, X and LinkedIn – planning content, posting regularly and driving engagement.
· Create multimedia content – from short-form videos and Reels to graphics and photography – that brings our services, events and campaigns to life.
· Work with student content creators – briefing and supporting them to produce fun, relevant and inclusive content that reflects student voices.
· Support key campaigns and events – such as Freshers, elections, liberation campaigns and major SU events, making sure they are highly visible and well-promoted.
· Produce videos and digital stories – planning, scripting, filming and editing content for social media, presentations and marketing activity.
· Design digital and print materials – from posters and screens to social assets and email graphics, ensuring everything aligns with our brand.
· Create engaging copy – writing emails, newsletters, web content and posts tailored to different student audiences.
· Use insight and analytics – tracking performance through Google Analytics, CMS data and social media tools, and using this to improve what we do next.
You’ll be part of a supportive Communications Team, working closely with colleagues across the organisation to help us reach under-represented groups, champion student voice and increase participation in all that UWLSU offers.
Who we’re looking for
We’d love to hear from you if you:
· Have experience managing multiple projects and deadlines.
· Are confident using social media platforms in a professional context.
· Can create or edit content using tools such as Adobe Suite, Canva, Capcut or similar.
· Enjoy writing clear, engaging copy tailored to different audiences.
· Are curious about analytics and keen to use data to inform your work.
· Have an eye for design and an understanding of branding.
· Are full of ideas, open to feedback and excited to try new things.
You don’t need to tick every box to apply. If you have the passion, creativity and willingness to learn, we’d still love to hear from you.
Why work for UWLSU?
At UWLSU, we’re proud to represent and support a culturally diverse, inclusive and ambitious student community. We are:
· Inclusive – we welcome and celebrate different perspectives.
· Collaborative – we work together with students and staff to make things happen.
· Informed & Innovative – we use insight and creativity to drive change.
· Committed & Empowering – we back our staff and students to do their best work.
You’ll join a friendly, supportive team where your ideas are valued, your development matters and your work has a direct impact on students’ lives
About the Role
We are seeking an experienced Heritage Activity and Evaluation Consultant to support the delivery and evaluation of our tower restoration and heritage project funded by The National Lottery Heritage Fund. This role is crucial in ensuring the project meets its approved purposes and outcomes, while providing valuable insights for future development.
Scope of Work
1. We expect that the appointed Heritage Activity Consultant will deliver the following:
· Lead on the successful delivery of the heritage engagement activities as per the Project Plan to achieve The National Lottery Heritage Fund’s outcomes and approved purposes
· Lead on the promotion and publicity of the project
· Lead on the recruitment and management of volunteers
· Liaise with the project partners listed in the Project Plan, as well as any other connections that are created through the project
· Maintain high quality records of all project activities
· Submit Progress Reports and Grant Claims to the Heritage Fund
· Support the Evaluation Consultant with the evaluation of the project
2. Regular Monitoring Support
· Assist the church with the submission of The National Lottery Heritage Fund grant reports and payment claims.
· Work closely with the Heritage Activity Consultant to collect data on project events and activities, monitoring progress against agreed plans.
· Support any project reviews and help implement necessary changes.
· Provide general project support as required.
3. End-of-Project Evaluation
· Produce a comprehensive evaluation report assessing the achievement of the project’s approved purposes and outcomes.
· Document major successes and any areas that did not go as planned.
· Record changes implemented during the project.
· Identify lessons learned and make recommendations for future projects or opportunities arising from this work.
Requirements:
Essential:
· Proven experience in project evaluation, preferably within heritage or community projects.
· Familiarity with evaluation and reporting guidelines (or willingness to learn quickly).
· Strong analytical, reporting, and communication skills.
· Ability to work collaboratively with multiple stakeholders.
Desirable:
· Experience of working with project’s funded by The National Lottery Heritage Fund or similar funding bodies.
· An understanding of evaluation and reporting guidance.
Closing Date: Monday 29th December 2025
Using money raised by National Lottery players, The National Lottery Heritage Fund supports projects that connect people and communities with the UK’s heritage. Telling the Story of St Nicholas Berden is made possible with The National Lottery Heritage Fund.
Thanks to National Lottery players, we have been able to raise funds to support the restoration of the tower at St Ncholas church, Berden and link this historic building to the history of the small village that it sits at the heart of. The project involves the local community in the story telling of this beautiful village whilst linking the past to the present through re-enactments, storytelling and the physical, built, environment.
We are inviting tender proposals from experienced consultants who have delivered similar heritage projects.
Your proposal should respond to this brief and be a maximum of four pages. It should be presented in a clear manner, in sufficient detail and in a style that enables a clear understanding of the fee, services, programme and deliverables. Your proposal will set out how your work will be approached, the methodology, and any matters not covered by the brief.
The client requests no contact from agencies or media sales.
Are you an experienced Call Centre Leader who can lead and inspire? Can you embody our values, ensuring our customers feel at the heart of everything we do?
If so, you could be the Call Centre Sales Team Leader we are looking for.
About the role
As our Call Centre Sales Team Leader, you’ll lead, motivate and develop a high-performing team responsible for supporting the delivery of ambitious fundraising income targets and driving medical device sales (e.g., defibrillators).
Key responsibilities:
- Stewardship Leadership: Implement plans to deliver a stewardship programme that engages, encourages and informs BHF supporters in respect of fundraising specifically in relation to Events. Identify and cultivate new fundraising opportunities and regular giving opportunities.
- Medical Device Sales: Lead the team in promoting and selling medical devices (such as defibrillators) to both B2B and B2C customers, across multiple channels supporting both income generation and health impact.
- People Management: Manage, motivate, and develop team members through regular 1:1s, appraisals, and professional development plans. Foster a culture of high performance, collaboration, and continuous improvement. Plan and allocate work to achieve objectives and service levels.
- Relationship Management: Build and maintain strong relationships with donors, customers, suppliers, and internal stakeholders.
- Reporting & Compliance: Produce regular reports on income, sales, and team performance. Ensure accurate data entry and management in CRM and sales systems. Maintain compliance with charity law, medical device regulations, and internal policies
We are looking to start someone in this role as soon as possible.
About you
As our ideal candidate, you have a background in fundraising or sales, ideally within the charity or healthcare sectors.
You are an inspirational leader who brings out the best in your team, motivating and supporting colleagues to continuously excel. Your natural ability to negotiate, communicate, and present ideas will play a pivotal role in nurturing relationships with supporters, customers, and partners. A high standard of IT literacy, especially with CRM and sales systems, will help you to analyse data and draw out actionable insights, driving our mission forward.
We’re looking for someone with a genuine passion for customer experience, who is results-driven, resilient, and adaptable. Your proactive, “can-do” attitude will not only foster team spirit but also inspire confidence and commitment in those around you.
If you’re eager to apply your expertise of customer/donor stewardship and are committed to developing others, this is the ideal role for you.
Working arrangements
This is a fixed contract for six months from start date. Start date is ASAP.
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our Birmingham Office (B37 7YE). This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Currently, the team typically go into the office once a week on Wednesday.
Working hours are between 09:00am – 07:00pm, subject to business needs. Normal working hours are 09:00am to 05:00pm - Monday to Friday with flexibility to work Saturdays and 11:00am - 07:00pm during peak event season.
What we offer:
Want to see what makes this team so special? Watch our video to hear directly from our CSC colleagues and discover why this is such a rewarding place to grow your career: Customer Service Centre video link.
We offer our staff generous benefits, such as:
- 30 days annual leave plus bank holidays.
- Private medical insurance, dental health cover, and money towards gym membership.
- Pension scheme with employer contribution up to 10%.
- Full pay for 12 weeks for family leave including maternity, paternity and adoption leave.
- Life assurance.
- Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them.
We care about the well-being of our employees through our Live Well. Work Well. Programme, which gives you activities, opportunities, and advice to help you live a healthy and happy life, both at home and at work. We embrace diversity and inclusion and encourage all our colleagues to be themselves.
Interview process:
Interviews for this role will take place in person at our Birmingham Office (B37 7YE) and are planned for 7 January 2026.
Our vision is a world free from the fear of heart and circulatory diseases.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a Community Development Officer to lead a major in-progress project improving recognition, support, and care for people with smell and taste disorders at a local level across England.
This three-year, volunteer-led programme, funded by The National Lottery Community Fund has achieved significant success in its first eighteen months. We are now recruiting a new postholder to take this strong foundation forward through the next phase of delivery.
Over the past eighteen months, we have recruited and established a thriving network of volunteers and local groups across England. This momentum is expected to continue. The Community Development Officer will work closely with existing volunteers and groups, primarily remotely, while also attending in-person events and meetings in different parts of England as needed.
The postholder will lead the ongoing recruitment, training, and support of volunteer groups, working with them to identify opportunities for local outreach and engagement. Together, you will ensure that more people affected by smell and taste disorders access the information, support, and recognition they need, while continuing to raise awareness of these often-unrecognised sensory impairments.
Our volunteer groups bring together people with lived experience alongside experts from the food, beverage and fragrance sectors, and other relevant fields.
We are looking for a motivated, forward-thinking individual with experience in leading and inspiring others. You will bring energy, creativity, and excellent communication skills to drive the project forward and help build an innovative, sustainable programme of volunteer-led activity, supporting our volunteers to influence change within their communities.
You will empower volunteers to play an active role in transforming public understanding of how essential smell and taste are to our lives, whether they are running peer support groups, organising local events, delivering talks in community settings, or representing the charity at information days.
You will join a small, friendly and ambitious team committed to your professional development as the charity continues to grow.
If you are passionate about making a difference, enjoy working with people, and want to contribute to a pioneering and collaborative organisation that values and empowers its community, we would love to hear from you. We are committed to equality, diversity and inclusion, and welcome applications from people of all backgrounds and experiences.
Please ensure that you read the job description and person specification fully. To access this, please sign into your CharityJob candidate account and click on apply.
SmellTaste is the charity for all those living with impaired smell and taste.
The client requests no contact from agencies or media sales.
You’ll be responsible for forging meaningful partnerships with local businesses, hosting engaging events that inspire generosity, and nurturing long-term relationships with corporate sponsors. This role requires someone who can express gratitude, maintain strong relationships, and show supporters the real impact of their contributions.
You will be part of our vibrant Business & Events team — a fast-paced environment where no two days are the same
Our vision…to be admired as a centre of excellence for palliative and end of life care.
The client requests no contact from agencies or media sales.
You will coordinate the Social Homes for Manchester campaign coalition and implement our strategy for strengthening the housing justice movement in Manchester and across GM. You will lead on organising community workshops and events raising awareness about campaign asks and the Manchester Local Plan consultation process.
You will convene workshops and events focused on building the capacity of a network of ward-based community coalitions to understand housing and planning policy and process. This might include how local development applications are compiled, submitted, decided on; and strategies for ensuring appropriate levels of Section 106 contributions and social rent homes are included in development applications.
You will work with the Social Homes for Manchester Steering Group and community leaders to provide coordination support to at least one neighbourhood planning process and efforts to encourage community-led housing innovations.
You will create a new set of webpages focused on provision of transparent and accessible information on housing need, upcoming developments, and performance against housing targets at ward and city scale.
About you
- You have excellent relationship building skills and experience of working with disadvantaged groups of people to take collective action to achieve positive outcomes for people and communities.
- You enjoy organising activities and events in response to community priorities, interests and needs.
- You have an organised and strategic mindset and the professionalism to foster positive working relationships between community, voluntary, and public sector organisations and representatives.
- You have a basic understanding of housing development and planning application and approval processes and a good understanding of the rationale for increased delivery of sustainable social rent homes.
- You have some experience of web development or website administration and editing combined with the ability to engage digitally excluded groups of people in understanding technical information.
About Social Homes for Manchester (SH4M)
- SH4M is a coalition of community associations, charities, think tanks, academics and social justice organisations focused on accelerating the number of social homes that are created in Manchester by 2030 and ensuring this is done in an environmentally sustainable way.
- Much of our work over the last two years has focused on generating an evidence base, influencing strategy, and set of relationships to facilitate influence, including through convening the Manchester Social Housing Commission which concludes in December 2025.
- SH4M is now focused on implementing a two-year strategy including building a network of citizen coalitions across the city of Manchester with the information and capacity to hold decision-makers and providers to account for accelerated delivery of sustainable social rent homes. This includes taking forward the findings of the Manchester Social Housing Commission.
About CLASS/Community Savers
- CLASS is the lead convening agency for Social Homes for Manchester. We are a Manchester-based registered charity that exists to support a network of place-based community associations called Community Savers.
- We build the strategic and financial capacity of tenant, resident, community groups and neighbourhood forums to achieve better outcomes for their local area. We support a range of community-catalysed and community-led initiatives and co-creation partnerships.
- CLASS values wellbeing, family life, and work-life balance. We offer attractive Terms and Conditions relating to flexitime, annual leave, and a NEST Pension scheme with 10% employer contribution.
- CLASS is an equal opportunities employer, and we welcome applications from all suitably qualified persons. However, as part of an alliance focused on #CommunityPoweredPolitics and amplifying the voices and experiences of women experiencing intersecting inequalities, we particularly encourage applications from women from global majority backgrounds and women with disabilities who are currently underrepresented in our workforce.
The client requests no contact from agencies or media sales.
Chief Executive Officer – The Abbey Centre
Location: The Abbey Centre, Westminster, London (site-based role, flexible working available)
Salary: £90,000 – £95,000 per annum
Contract: Permanent (Full-time, 37.5 hours/week; regular evening attendance for events as required)
Could you lead a much-loved community hub through its next chapter of stability, growth and civic impact?
About The Abbey Centre
Our charity has served the community of south Westminster since 1948 and has occupied The Abbey Centre building, a converted Victorian public bath house a stone’s throw from Westminster Abbey, since 1991. We are a site-based community hub and social enterprise, combining community services, training and outreach with venue hire, an on-site café and catering to generate income that supports our charitable work.
We work across employability, health and wellbeing, volunteering and practical support for vulnerable residents; the Centre welcomes people of all ages and backgrounds, and sees over 1,000 visits each week. Our strong partnerships with Westminster City Council, statutory bodies and corporate donors underpin commissioned activity and solidify our position as a trusted local delivery partner.
This is an opportunity for a visionary but hands-on leader to preserve the Centre’s warm, inclusive culture and outstanding reputation while further professionalising systems, developing our income, and shaping a multi-year strategy that secures the building and grows impact.
As our next Chief Executive Officer, you will:
• Strategy & Impact: lead a collaborative listening phase and then develop and deliver a 3–5 year strategy and rolling business plan that defines the Centre’s core offer and impact targets.
• Governance & Finance: own the annual budget and medium-term financial modelling, deliver full-cost recovery across activity lines and present timely, accurate management information to trustees.
• Operational Leadership: ensure continuity of community services, venue trading and café operations and strengthen operational systems including safeguarding, H&S and business continuity.
• Income Generation: drive commercial performance of venue hire, events and catering, professionalise fundraising (major donors, legacies, corporate partnerships) and lead bids for multi-year statutory contracts.
• Community & Partnerships: sustain and deepen strategic relationships with Westminster City Council, commissioners, local partners and corporate supporters to secure commissioned work and philanthropic income.
• Estate Stewardship: manage day-to-day stewardship of the Centre’s significant ageing building, overseeing maintenance, lease/compliance obligations and contractor relationships.
• People & Culture: build a cohesive senior team, embed clear role accountabilities, performance management and development, and protect the Centre’s welcoming culture while managing change.
• Brand & Profile: act as a visible ambassador locally and with funders to raise the Centre’s profile and champion its social value.
Who you are:
• A seasoned senior leader with proven experience in a small/medium charity, community organisation or social enterprise that combines front-line delivery with significant premises/estate responsibility.
• Demonstrable track record of leading strategic development and delivering organisational growth while balancing hands-on operational leadership.
• Strong commercial and earned-income expertise, with experience of running successful commercial – ideally site-based - operations.
• Confident in winning and managing statutory contracts and multi-year grant programmes; credible with local authorities, commissioners and corporate partners.
• Financially literate with direct budget and cash-flow accountability and experience of full-cost recovery modelling.
• A collaborative, visible and warm ambassador who builds trust quickly, communicates clearly and can present concise management information to trustees.
Why The Abbey Centre?
• A powerful mission: deliver practical services, companionship and opportunity for south Westminster residents in a civic, high-impact setting.
• A prominent, historic central Westminster location and a cherished community building offering scope for strategic estate planning and growth.
• A warm, loyal staff team and an engaged board navigating a positive leadership transition.
• A social enterprise model where successful trading directly funds frontline services and creates a platform for entrepreneurial leadership.
• The opportunity to shape a multi-year strategy that secures the long-term future of the charity and grows its impact in the community.
For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via the apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence.
Closing date for applications: 9am, Monday 12th January 2026
As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

