Data management jobs

The Trusts and Foundations Manager will lead the development of a new income stream that supports the organisation’s future growth and strategic ambitions. With no current active grants or established project portfolio, the postholder will build the foundations of a strong trusts and foundations programme, developing a robust pipeline, shaping emerging ideas into fundable opportunities, and securing long-term income to enable new services.

Working collaboratively across the organisation, they will help colleagues understand funder expectations, develop compelling cases for support, and build the systems required for sustainable, high-quality grant fundraising. This role is central to diversifying income and ensuring the organisation is well positioned to secure future investment as new projects are developed.

ROLE OVERVIEW

The Trusts and Foundations Manager will develop and grow a new trusts and foundations income stream from the ground up. They will build a pipeline of prospective funders, shape emerging ideas into fundable opportunities, and lead on high quality applications that support the organisation’s future projects. Working collaboratively across directorates, they will cultivate strong funder relationships and establish the systems needed for sustainable, long‑term income growth.

KEY TASKS AND RESPONSIBILITIES

Planning and Strategy

• Lead the development of a new trusts and foundations income stream, building a sustainable portfolio of prospective, warm, and active funders.
• Create and maintain a structured pipeline that clearly maps cultivation, application, and stewardship stages.
• Establish effective systems, processes, and tools for researching, tracking, and managing all funding opportunities.
• Work with colleagues across the organisation to identify future fundable projects and shape them into compelling propositions.
• Develop annual trusts and foundations workplans and income forecasts aligned to organisational priorities.

Prospecting and Research

• Identify and research new trust, foundation, and statutory funders, prioritising those with the strongest alignment to RLSS UK’s mission and strategic framework.
• Identify creative ways to engage new funders and build early relationships, even before projects are fully developed.
• Stay informed about new trust and foundation funding opportunities and broader sector developments and funder priorities, to strengthen the fundraising strategy.

Bid Writing and Proposal Development

• Develop high quality, persuasive, and tailored funding applications that clearly articulate the need and potential impact.
• Ensure all proposals clearly articulate the need, planned impact, and align with funder requirements and priorities.
• Work collaboratively with colleagues across Education, Commercial Services, Finance and the wider Income Generation and Engagement team to develop credible cases for support, project budgets and clear anticipated impact.
• Identify the most appropriate approach for each funder, including opportunities for multi‑year grants and strategic partnerships.

Relationship Management and Stewardship

• Cultivate strong, positive relationships with funders, ensuring personalised, timely and impact focused stewardship for all supporters.
• Provide excellent donor care, responding promptly to enquiries and ensuring funders feel informed, valued, and connected to RLSS UK’s mission.
• Represent RLSS UK confidently in funder meetings, presentations, and networking events to strengthen long term support.

Reporting and Evaluation

• Monitor and report on trusts and foundations fundraising performance against KPIs and targets, reporting on performance to the Director of Income Generation and Engagement, Senior Leadership Team and the Board of Trustees. 
• Maintain accurate and up-to-date information in the CRM.
• Support the development of monitoring and evaluation frameworks to ensure future projects can deliver strong, funder‑ready impact reporting.
• Collaborate with internal teams to collect evidence of impact and evaluate programme performance.
• Support audit processes related to restricted funding alongside the Finance team.
• Use data-driven insights and KPIs to evaluate and refine strategies for maximum impact and return on investment.

Other Duties & Responsibilities

• All other duties reasonably associated with your role, as directed by the Line Manager.
• Act as an ambassador for the Income Generation & Engagement directorate, supporting a culture of collaboration, learning and innovation.
• Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK’s compliance programme.
• Demonstrate and uphold the Society’s values and behavioural standards at all times.
• Create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality.

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.

PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes

• Proven experience in securing and managing trusts, foundations, or similar institutional funding.
• Comfortable working in an environment where systems, processes, and programmes are being built from the ground up.
• Strong understanding of CRM systems.
• Strong strategic thinking coupled with hands on delivery.
• Excellent written communication skills with the ability to craft persuasive proposals, cases for support and impact reports.
• Strong organisational and project management skills.
• Strong understanding of return on investment (ROI) and the ability to evaluate the effectiveness, sustainability, and value of fundraising activity.
• Strong relationship-building and stakeholder management abilities.
• A collaborative approach to working across teams and engaging stakeholders.
• Experience of developing or significantly growing a trusts and foundations pipeline.
• Ability to work confidently with financial information, including project budgets and restricted funding.
• Ability to communicate complex information clearly and concisely to a range of audiences.
• Understanding of fundraising regulation, GDPR, and ethical fundraising practices.

Desirable Relevant Experience, Skills and/or Aptitudes

• Knowledge and understanding of RLSS UK’s mission, values and strategic priorities.
• Experience securing multi-year or six-figure grants from trusts, foundations, or statutory bodies.
• Experience of establishing monitoring, evaluation, or impact frameworks that meet funder requirements.
• Understanding of water safety, education, youth engagement, community development or related fields.
• Experience working in a small team or start‑up environment or programme development.

ABOUT RLSS UK

The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education so that everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people enjoy water safely and achieve our vision; communities free from drowning.

WHAT RLSS UK CAN OFFER YOU

RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including -

• Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
• Private Medical Scheme*
• Enhanced Society Sick Pay*
• Eye Care*
• Employee Assistance Programme via Health Assured
• Life Assurance Scheme
• Howdens Sports Benefits/Perks at Work
• Free RLSS UK Membership
• Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
• Free on-site parking when working from HQ
• Company Events and more!

*Subject to eligibility criteria

YOUR APPLICATION

Please send your CV along with a Cover Letter outlining why you should join our Income Generation and Engagement Team 

Closing Date – 5.00pm, Tuesday 17th March 2026

Interview Date – Wednesday 25th March 2026 at our Worcester Head Office (subject to change)

Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.

RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.

Are you a proactive Workplace or Facilities professional who thrives in complex environments? Do you enjoy creating great spaces and experiences for colleagues, members and visitors?

If you’re driven by purpose, sustainability and operational excellence, we’d love to hear from you.

The Institute of Physics (IOP) exists to help physics  and the people behind it realise their potential for society and the planet. Our work is shaped by three priorities: Skills, Science and Society, as set out in our ambitious 2024 – 2029 strategy.

Why work at the IOP?

We’re a friendly, inclusive organisation where people are supported to thrive. We offer competitive pay, strong development opportunities and a generous benefits package, including:

• Excellent pension scheme
• Private medical, dental insurance and healthcare cash plan
• Eye care vouchers, flu vaccinations and EAP
• 25 days annual leave plus floating bank holidays
• Flexible working options

About the role

We’re looking for a Workplace Manager for 12 months to oversee the end‑to‑end delivery of workplace and facilities operations across our London HQ and rented sites. This hands‑on role covers Hard FM, Soft FM, building compliance, meeting room operations, sustainability performance and overall employee experience.

You’ll ensure our spaces are safe, compliant, welcoming and productive supporting everything from hybrid working to high‑profile events. You’ll manage a small team and contractor network, build strong internal relationships, and use data to drive continuous improvement.

Key responsibilities include:

• Leading Hard FM, Soft FM and workplace services
• Managing suppliers and ensuring strong SLA/KPI performance
• Maintaining statutory compliance and audit‑ready documentation
• Overseeing meeting room and AV readiness
• Driving sustainability (energy, water, waste, carbon)
• Managing budgets and procurement
• Enhancing employee experience and workplace culture
• Owning business continuity planning
• Using BMS/CAFM data to optimise performance

Potential projects include: refurbishments, lifecycle replacements and workplace improvements.

Who you’ll work with

You’ll collaborate with colleagues across the IOP, as well as members, visitors, contractors and suppliers.

What you’ll bring

Essential

• Strong Hard FM and Soft FM experience in a complex building
• Knowledge of statutory compliance and health & safety
• Leadership experience across mixed‑skill teams and contractors
• Supplier and contract management expertise
• Ability to use BMS/CAFM data for decision‑making
• Excellent communication and stakeholder skills
• Customer‑focused approach and passion for great workplaces
• IWFM Level 4–5 (or equivalent) and IOSH/NEBOSH-level H&S competency

Desirable

• Personal alcohol licence/DPS experience
• Authorised person disciplines
• First Aid and Fire Marshal/Warden

We know great candidates don’t always match every requirement. If you bring enthusiasm, curiosity and a willingness to learn, we’d love to hear from you.

How to apply

Alongside your CV, please include a cover letter explaining how you meet the person specification.

Working arrangements

We operate a flexible, trust‑based working model. While some flexibility is possible, this role requires regular on‑site presence due to its operational nature. We also meet in person once a quarter at our King’s Cross HQ.

Why join us?

• Work in an award‑winning building designed for innovation and sustainability
• Be part of a collaborative, mission‑driven organisation with national and global impact
• Shape high‑quality workplaces that support science, learning and community
• Enjoy a culture that values inclusion, wellbeing and professional growth

We’re committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know we’re always happy to help. 

Please note whilst we are unable to offer visa sponsorship for this role, we warmly encourage applications from candidates who already have the right to work in the UK and Ireland.

Battersea has entered an exciting phase of innovation and transformation as we embark on the second year of our new five-year strategy. With increased investment in income generation starting, we are expanding our team to drive the growth necessary to achieve our organisational goals.

Trust fundraising at Battersea has grown significantly over the past few years, from £1m in 2022 to £2.6m in 2025. Working closely with another Trusts Manager, the Trusts Officer and Trusts Lead, you will secure vital funding from Trusts and Foundations to support the welfare of dogs and cats across the UK and internationally.

As the Trusts Manager, you will manage your own portfolio of five-figure Trust donors and take ownership of relationships to secure funding from both existing and new supporters. You will also support the Trusts Officer to deliver bi-annual Small Trusts Mailings and the Trusts Lead to deliver significant partnerships.

You will be proactive and motivated, with a passion for animal welfare and an aptitude for building relationships. You are a strong communicator with excellent writing skills which will enable you - with support from the team - to craft compelling funding proposals that resonate with donors.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym membership and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions - up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. Greyscale copies of the recruitment pack are also available on request.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 27th March 2026
Interview Date(s): First Round - w/c 13th April 2026; Second Round - w/c 20th April 2026

For full details on the role, please download the recruitment pack.

Project Manager: Voices for Health Equity 

Job Description and Person Specification 

Job title Project Manager: Voices for Health Equity

Hours 35 hours per week

Salary Between £37,000 - £43,750. Placement within the band will depend on skills and experience, with the upper end reflecting significant, directly relevant expertise. 

Location Hybrid work between home and our Vauxhall office, as well as regular travel to in-person events across England. Please read more about our approach to hybrid working in the relevant section below.

Reports to Director of Evidence and Improvement 

National Voices 

Making what matters to people matter in health and care 

National Voices is the leading coalition of health and social care charities in England. We have more than 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of people: patients, service users, carers, their families, and the voluntary organisations that work for them. 

Our Vision: 

People shaping their health and care. 

Our Mission: 

We advocate for more inclusive and person centred health and care, shaped by the people who use and need it the most. 

We do this by: 
 

• Understanding and advocating for what matters to people especially those living with health conditions and groups who experience inequalities. 

• Finding common cause across communities and conditions by working with member charities and those they support. 

• Connecting and convening charities, decision makers and citizens to work together to change health and care for good. 
   

The Role 

National Voices has been commissioned by the Care Quality Commission (CQC) to deliver their work with the CQC Public Engagement Network. The Public Engagement Network is a group of 200+ charities with reach into communities experiencing health inequalities across England. By engaging with these organisations, the CQC’s aim is to ensure that local health and care services meet the needs and preferences of the communities they serve. 

For both organisations this is much more than just another engagement contract, it is a new partnership designed to make the voices the CQC hears from more than the sum of its parts. In our work with the Public Engagement Network, we are committed to: 

1. Ensuring meaningful participation of people and communities 

2. Championing accessibility and inclusion 

3. Valuing VCSE organisations as equal partners 

4. Ensuring insights collected lead to impact and action 

5. Investing in the long-term capacity and agency of VCSE organisations 

6. Being brave and principled – acting with courage and not shying away from difficult conversations

The Voices for Health Equity Project Manager role is to: 

• Lead the delivery of the Public Engagement Network contract from inception through to delivery, learning and evaluation, including co-ordinating an integrated management team including representatives of our two partner organisations.

• Build, manage and sustain the Public Engagement Network, creating a range of opportunities for members to participate, and ensuring relationships are meaningful, inclusive and mutually beneficial. 

• Ensure high-quality insight is captured from the network, analysed and translated into learning, improvement and influence. 

• Provide day-to-day project governance, quality assurance and risk management. 

The role is delivery-focused and externally facing, with significant responsibility for programme management, partner relationships and ensuring National Voices’ values are embedded in how CQC uses the insights generated. 

Responsibilities 
 

Programme and client management 

• Lead the end-to-end delivery of the Public Engagement Network programme, including co-ordinating an integrated management team including representatives of our two partner organisations. 

• Manage individual project plans, budgets, risks and dependencies, escalating issues appropriately and ensuring delivery remains on track. 

• Oversee subcontracted work, including agreeing briefs, managing performance, quality assuring outputs and approving invoices. 

• Act as the main point of contact for the commissioners, and lead on regular reporting obligations and on programme evaluation.

 
Building and managing the Public Engagement Network 

• Take lead responsibility for engaging, stewarding, supporting and retaining a network of VCSE organisations with reach into marginalised communities and those experience inequalities. 

• Design and deliver engagement approaches with the network and those they represent that prioritises trust, long-term relationships and mutual benefit. 

• Oversee the delivery of learning events, sense-making sessions and other opportunities that support members to build confidence, skills and influence. 

• Ensure participants are appropriately supported, reimbursed and recognised for their contribution. 

• Ambitiously grow the Network, through participating in outreach events, ongoing communication activities and more. 
   

Co-ordinate and support activities capturing insight, learning and impact 

• Co-ordinate and support colleagues with projects that capture qualitative and quantitative insight from people with lived experience, including insight capture events, focus groups, interviews, advisory groups etc. 

• When needed, support the analysis and synthesis of insight into clear themes, findings and recommendations. 

• Work with colleagues to ensure insight informs National Voices’ wider influencing, improvement and learning activity. 

• Support effective feedback loops, ensuring participants understand how their input has been used and what impact it has had. 

Governance, quality and risk management 

• Provide day-to-day programme governance for assigned projects, operating within agreed frameworks and reporting arrangements 

• Contribute to internal management groups and partnership meetings as required 

• Maintain and review risk registers and quality assurance processes. 

• Ensure safeguarding, data protection, accessibility and ethical considerations are embedded in all activity. 

• Support preparation of regular performance and impact reports for internal and external audiences. 

Partnership and stakeholder management 

• Work closely with partner organisations to deliver programmes collaboratively, modelling National Voices’ values and ways of working 

• Build effective relationships with senior stakeholders across the CQC, VCSE organisations and delivery partners. 

• Represent National Voices at external meetings, events and learning forums as required. 

 
Line management and internal leadership 

• Line-manage the Voices for Health Equity Project Officer including overseeing day-to-day work, quality assuring outputs, holding regular 1-2-1s as well as setting annual objectives and completing appraisals.

• Provide matrix management for other National Voices of colleagues including other Manager roles and other officers, as and when work requires.

• Work in sync with other managers across National Voices, contributing to a joined-up, supportive team culture 

• Deputise for the Director of Evidence and Improvement, or other senior colleagues, when required. 

General 

• Take a proactive approach to including people with lived experience and members in all areas of work 

• Support the development of funding bids and proposals, including shaping delivery models and costing activity. 

• Follow organisational processes to measure, monitor and communicate the impact of our work 

• Support good project, financial and data management 

• Contribute to team planning activities and undertake other relevant duties as appropriate 

• Be prepared to take part in full-day events and, with sufficient notice, events outside core working hours 

Person Specification

Values, attitudes and behaviours 
 

• Passionate about National Voices’ mission and the meaningful involvement of people with lived experience 

• Strong commitment to equity, inclusion and reducing health inequalities 

• Proactive, flexible and comfortable working in complexity 

• Calm under pressure and able to manage multiple priorities while maintaining quality 

• Confident in building relationships and constructively challenging where needed 

• Comfortable working collaboratively and taking responsibility for delivery 

• Energised by breadth and variety, able to work effectively across diverse topics and themes while spotting connections and opportunities for impact 

Skills and abilities 
 

• Strong project or programme management skills, with experience delivering complex, multi-stakeholder work 

• Demonstrable experience of working with people with lived experience and/or VCSE organisations in a meaningful and inclusive way 

• Excellent communication skills, including the ability to translate complex insight into clear, accessible outputs 

• Experience of managing partnerships, subcontractors or commissioned work 

• Strong organisational skills, with the ability to prioritise, plan and manage risk 

• Experience of quality assurance, reporting and working within governance frameworks 

• Excellent people skills, with the ability to lead, support and motivate others 

Experience, knowledge and understanding 

• Demonstrable experience in leading insight generation projects which have led to real-world impact and improvements. 

• Experience in engaging with people experiencing inequalities in a safe and meaningful way. 

• Experience of managing funder relationships and generating income. 

• Experience of facilitating and presenting at events and workshops. 

• Experience of managing and building coalitions or groups of VCSE or other membership organisations (desirable) 

• A understanding of qualitative and quantitative approaches to evidence generation and analysis (desirable) 

• Project management qualifications (desirable) 

Our approach to hybrid working 

We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives.

We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to- face meetings with clients and partners where this enhances the work.

We assume that this would usually not amount to more than one day per fortnight for people who work full time. We are happy to discuss how this sits in your life. This can be agreed by your line manager. 

In addition, because this role involves engaging with and recruiting to a large network of VCSE organisations, the post holder will be required to regularly attend in-person events across England. These are likely to take place around once a month and may sometimes require overnight stays. Travel, accommodation and subsistence costs for events across England will be paid, however, travel to our London office will be at the expense of the postholder. 

Please note that our offices are fully wheelchair accessible and that we are committed to making our workplace fully inclusive. 

Application guidance 

Please submit a CV and answer the questions in the application form to apply.

Applications should be addressed to our Director Evidence and Improvement, Sarah Sweeney, and submitted through CharityJob.

Please specify any access or other requirements of which we need to be aware for the online interview.

The deadline for applications is noon on 20th March 2026.  

The interviews will take place on Thursday 26th March on Microsoft Teams. Details of an interview task and interview questions will be emailed to you in advance.

We are committed to diversifying our team in order to broaden the insight and experiences we can draw on, and to do our work more credibly. In particular, we would welcome applications from people from racial and ethnic minority backgrounds and men, who are both underrepresented in our team. Our offices are fully accessible and we are a Disability Confident and an LGBT+ friendly employer.

Kairos Women Working Together (Kairos) was founded in 1999 by a group of women in Coventry who recognised that those facing multiple disadvantages, and therefore most at risk of sexual exploitation, were falling through the cracks of existing services. From grassroots beginnings, Kairos has grown into a respected, feminist led, specialist women’s organisation rooted in the community it serves.

Over the next 5 years, Kairos will strengthen our new Women’s Hub as a safe, accessible, trauma-informed women’s centre delivering best practice responses, expand our services to meet women’s needs, strengthen partnerships, and influence systems so that no woman is left behind.

To do this, Kairos now seeks a strategic and experienced Finance & Impact Lead to join our Senior Leadership Team and drive the financial health and demonstrable impact of our charity.

Reporting to the Chief Executive, you will be the custodian of our financial strategy, compliance, and data integrity. The role involves leading the annual budgeting and forecasting cycles, managing all financial operations—including statutory accounts and audit—and ensuring strong financial controls. A key component is translating complex financial and performance data into clear, compelling impact reports for funders, trustees, and senior leadership.

If you are driven by both financial excellence and purpose-led impact, we encourage you to apply.

Overview of Role                               

Job Title: Finance & Impact Lead

Post Salary: £40,000 per annum

Working hours: 37 hours per week. Will attend quarterly evening meetings of the Board of Trustees.  

Reporting to: Chief Executive

Contract: Permanent 

Location: Kairos Women’s Hub, Old Grammar School, 31 Silver Street, Coventry, CV1 1HP. Hybrid working between office and home. 

*Due to the nature of our work, this post is restricted to female applicants only under Section 9 of the Equality Act 2010.  An enhanced DBS (Disclosure Barring Service) disclosure will be required for this role. 

Overview of Post

The Finance & Impact Lead is a strategic role responsible for ensuring the overall financial health and sustainability, compliance, and demonstrable impact of the charity. A member of the Senior Leadership Team and reporting to the Chief Executive, the role encompasses leading the financial strategy, overseeing the annual budgeting and forecasting cycles, managing all day-to-day financial operations (including statutory accounts, audit, and cashflow), and maintaining strong financial controls. Additionally, this position acts as the custodian of organisational data, focusing on developing systems for data collection, ensuring compliance, and translating complex financial and performance data into clear, compelling reports that demonstrate the charity’s effectiveness and impact to trustees, funders, and senior leadership.

Main Responsibilities

Financial Leadership & Strategy

• Lead the organisation’s financial strategy, ensuring sustainability and alignment with mission and organisational priorities.

• Provide clear, high-level financial insight and modelling to support strategic decision-making. 

• Monitor organisational performance against budget with variance analysis and recommendations.

Planning, Budgeting & Forecasting

• Oversee the annual budgeting cycle and produce accurate forecasts highlighting trends, risks and opportunities.

• Work with the Senior Leadership Team to produce robust budgets, forecasts and narrative insights.

Financial Management, Controls & Reporting

• Produce high-quality accounts and financial analysis to inform decision making.

• Ensure strong financial controls, compliance with statutory obligations and effective cashflow management.

• Lead all year-end processes, statutory accounts and the external audit/examination, ensuring compliance with the requirements of the Charity Commission, Companies House, HMRC and the Pensions Regulator.

• Oversee and manage day to day finance operations, including income processing, expenditure, payroll, banking and cash management. 

• Manage month-end processes, reconciliations and the preparation of quarterly management accounts for Trustees.

Grant, Contract & Fund Management

• Work with the Fundraising and Development Lead to formulate funding bids to maximize sustainable income and to ensure expenses are not double funded.

• Ensure all funders are invoiced promptly and in accordance with contract schedules to support timely receipt of funds and maintain healthy cash flow.

• Provide costings, financial models and value-for-money analysis for bids and contracts.

• Track expenditure against funder requirements, ensuring accurate, timely reporting.

• Oversee the procurement and management of key contracts such as IT, facilities, suppliers and insurance, to ensure efficiency and value. 

Data Stewardship & Evidence Generation

• Act as the custodian of organisational data, ensuring data integrity, completeness and GDPR-compliant processes.

• Develop and maintain data-collection systems that capture financial, operational, outcomes and impact information.

• Work with the services leads to gather high-quality quantitative and qualitative data that reflects women’s experiences.

Impact Reporting & Insight

• Produce clear, compelling financial, performance and impact reports for senior leadership, trustees, funders and commissioners.

• Translate complex data into meaningful insights that demonstrate organisational impact, effectiveness and growth.

• Support strategic planning and funding bids with evidence-based insight and scenario analysis.

Person Specification 

Qualifications

• Professionally qualified accountant (CCAB body such as CIPFA/ACCA/CIMA) or equivalent, with evidence of CPD.

• Additional training or experience in impact measurement, ESG, or sustainability reporting desirable.

Experience

• Significant experience in charity finance, including management accounting, budgeting, and SORP-compliant reporting.

• Demonstrable experience of KPI-based reporting and funding compliance.

• Experience in impact measurement and/or ESG reporting in the charity or social enterprise sector desirable

• Experience leading audits, preparing statutory accounts, and managing Gift Aid and VAT for charities.

• Track record of improving financial controls and processes.

• Experience with finance systems (e.g. Quickbooks) and data integration.

Knowledge & Skills

• In-depth knowledge of Charities SORP (FRS 102), fund accounting, and charity sector regulations.

• Strong understanding of impact measurement frameworks (e.g. Theory of Change, Social Return on Investment, ESG standards).

• Advanced analytical skills, including financial modelling and impact analysis.

• Excellent communication skills, with the ability to present complex information clearly to non-finance audiences.

• High proficiency in Excel and business intelligence tools such as Microsoft Power BI

Values & Behaviours

• Mission-driven, collaborative, and committed to Kairos’s values.

• High integrity, professional scepticism, and a continuous improvement mindset.

• Commitment to Kairos’s values and ethos.

Other

• Willingness to work flexibly.

• Unrestricted right to work in the UK

To apply, please complete an application form or if you prefer send your CV with a cover letter setting out how you meet our role requirements.

We're keen to interview great candidates as soon as possible. Interviews may be held as applications come in, and we reserve the right to close the advert early, so please don't wait - apply now! 

Location: Hybrid working between the Aldgate, London office and home

An exciting opportunity has arisen for a talented Digital Product Insights Analyst to join our Digital Product Team. You will play a key role in strengthening how we use data, insight and experimentation to improve user experience, grow fundraising performance and support people affected by lung conditions.

Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.

In this role, you will lead on web analytics and insight across our digital journeys, ensuring accurate tracking, high-quality data and clear performance reporting. You will work closely with colleagues across Fundraising + Engagement, Data + Insight and Health Advice to ensure consistent, high-quality reporting and insight across digital platforms. You will identify optimisation opportunities, shape experimentation roadmaps and support the design and evaluation of A/B testing activity. You will also contribute to strengthening our in-house SEO capability and embedding best practice in digital measurement.

You will have strong technical expertise in tools such as Google Analytics 4 and Google Tag Manager, alongside experience in testing and optimisation. You will be highly organised, confident presenting data stories to stakeholders and comfortable collaborating across teams and with external partners. A proactive, data-driven mindset and the ability to translate complex information into practical recommendations are essential.

As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.

Website & Social Media Manager at Affinity Trust

Location: Hybrid – Thame Office (min. 2 days/week)
Hours: 37.5 per week
Salary: £40,000 per annum

The Opportunity

Are you a values-driven digital communications professional ready to amplify voices and build online communities that create real change? This is your chance to transform how a purpose-led organisation connects – driving visibility, engagement, and impact for people with learning disabilities, autism, and those who support them.

As our Website & Social Media Manager, you’ll combine up-to-date digital marketing knowledge and data insight skills with storytelling that engages key stakeholders – optimising our online presence, producing compelling and accessible content, and using data to improve engagement, support recruitment, and influence policy. You’ll also work closely with the Senior Marketing & External Affairs Manager to create digital content that strengthens our public affairs and stakeholder engagement activity.

What You’ll Do

Digital & Web Strategy

• Shape and deliver digital strategies that grow our online reach and impact.
• Oversee website content, performance, accessibility, and SEO, with agency support, identifying ongoing opportunities to improve reach and performance.
• Create and manage high-quality content that reflects our authentic voice and lived experiences.

Social Media Leadership

• Build and nurture trust and engagement across social media platforms.
• Empower and enable colleagues to share values-led content that showcases our work and impact.
• Design and run targeted campaigns to support recruitment, awareness, and policy influence.

Content & Digital PR

• Produce accessible multimedia content (video, graphics, storytelling).
• Lead digital PR activity to amplify campaigns, events, and partnerships.
• Support the delivery of content for public affairs and stakeholder engagement.

Analytics & Insights

• Use GA4 and social analytics tools to measure success and inform decisions.
• Report on performance and continuously optimise for greater impact.
• Stay ahead of trends, tools, and algorithms to keep our digital presence strong.

What You Bring

• Proven experience managing websites, social media channels, and digital communities.
• Hands-on understanding of GA4, SEO, digital PR, and paid social campaigns.
• Strong storytelling and content creation skills, guided by insight and data.
• Collaborative approach with the ability to align digital activity with organisational goals.
• (Bonus) Experience in health, social care, or policy-related communications; familiarity with accessibility tools.

Why Join Us

• £40,000 salary + excellent benefits.
• Hybrid working (min. 2 days/week in Thame).
• 31 days’ annual leave (inc. bank holidays), rising with service.
• Blue Light Card, Cycle2Work, option to buy additional holiday.
• We celebrate diversity and are proud to be Disability Confident – we guarantee an interview for any applicant with a disability who meets the minimum criteria.

This is digital work with purpose. Build communities. Amplify voices. Drive change.

If you are offered the role, you will be required to have a DBS check at the relevant level, which we’ll cover the cost for.

For full details, please see the attached job description.

Web Optimisation Manager

Permanent, Full time (35 hours per week). Hybrid working (minimum of 2 days per office in one of our UK offices)

Location: This role can be based in any of our UK offices - Cardiff, Edinburgh, London, or Warrington

Salary: Cardiff, Edinburgh, and Warrington - £50,199 per year. London - £55,000 per year (inclusive of London allowance)

If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience. 

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues. 

Learn about our vision, mission and values

About the role

The Web Optimisation Manager plays an important role in improving the performance of Christian Aid’s website and digital platforms, helping ensure our digital experiences effectively attract, engage and inspire supporters to take action. With a strong focus on digital fundraising, you will use data and insight to understand how people interact with our website and identify opportunities to strengthen supporter journeys and increase engagement.

Working with analytics tools and behavioural insight platforms, you will explore how users navigate our website and help identify areas where we can improve the experience. You will plan and deliver A/B and multivariate tests to better understand what works for our audiences and support ongoing improvements to user experience and conversion.

You will develop our technical SEO approach, contributing to web audits, keyword analysis and site performance improvements that help ensure Christian Aid’s content is visible and accessible to the people who need it most.

Working closely with our Digital Development Team, you will contribute to improvements and new features that enhance supporter journeys and campaign performance. You will also collaborate with the Senior Digital Content Editor and colleagues across teams to ensure content aligns with SEO best practice and supports the organisation’s content plans.

As our web performance specialist, you will help translate website data into clear insights that colleagues can act on, using dashboards and reporting to support data-informed decision making and continuous improvement across the organisation.

About you

You are a digitally curious and analytical professional who enjoys improving online experiences. You have experience analysing user journeys and website performance, using tools such as GA4, Tag Manager and SEO platforms to understand how people interact with digital content. You are comfortable identifying friction in user journeys, developing practical recommendations to improve engagement and conversion, and working collaboratively with developers and content teams to implement improvements.

Experience with CRO testing, GA4, CMS platforms such as Drupal, and technical SEO will help you succeed in this role, alongside strong organisational skills and the ability to manage multiple priorities.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

Finance Manager

Salary: £40,000-£45,000 per annum (depending on experience)

Contract: Permanent, full-time, 35 hours per week (part-time hours considered)

About the role

Use your finance skills to help keep the UK’s churches open and in use. Come and join a small team at the National Churches Trust and work alongside the Head of Finance and the Finance and Governance Officer by managing the charity’s day-to-day financial operations, ensuring accuracy, compliance, and timely reporting.

We’re looking for someone who can work collaboratively and who is detail orientated. This pivotal role in the charity provides the financial backbone that supports decision‑making and organisational stability. If you enjoy bringing order, clarity, and momentum to finance operations – and want your work to support the conservation of some of the nation’s most important buildings – we would love to hear from you.

Benefits

As a member of staff, you will have access to our employee benefits programme, managed by HSF, which offers a health plan, access to counselling and legal support, and a discount programme for benefits such as gym membership and personal accident cover. You will also have access to free communications events, resources and mentors through our Charity Comms membership. A ten per cent pension contribution, as well as additional time off between Christmas and New Year.

About the National Churches Trust

We want to keep the UK’s wonderful collection of church buildings well maintained, valued and in use. Working on the ground in all four nations, we support churches of all denominations. Our vision is to see open churches thriving at the heart of communities.

Our mission

• We Speak Up: churches are valued and supported
• We Build Up: churches are well maintained, adaptable and in good repair
• We Open Up: churches are sustainable, open and welcoming support

Our values

• Being straightforward in responding to others’ needs
• Providing support that makes a difference
• Joining forces to achieve greater impact
• Driving change that brings our vision closer

To find out more about this role and to apply, please visit our website via the Apply button.

Closing date: Sunday 15 March 2026.

Interviews: Tuesday 31 March 2026 | Westminster, London.

For 30 years, Wallace & Gromit’s Grand Appeal has helped transform children’s healthcare in Bristol, funding pioneering treatment, facilities and research at Bristol Children’s Hospital and the Neonatal Intensive Care Unit at St Michael’s Hospital. By uniting philanthropy with world-class medicine, the charity enables clinicians to deliver exceptional care and improve outcomes for babies and children across the South West and beyond. Our long-standing partnership with Aardman underpins the charity’s national profile and reach, while initiatives such as Cots for Tots and Gromit Unleashed demonstrate the scale, creativity and impact of our work. As The Grand Appeal continues to grow in scale, complexity and long-term investment commitments, we are creating a new Group Financial Controller role to strengthen financial leadership across the organisation and its subsidiary activities. This is a pivotal role at the heart of the charity. The successful candidate will ensure that the organisation’s financial systems, commitments and reporting remain robust, transparent and capable of supporting ambitious future plans - from major capital projects to long-term programme investment. Working closely with senior leadership and external advisers, the Group Financial Controller will help ensure that donor funds are stewarded responsibly and that the charity remains financially resilient as it evolves and grows. The role also covers the charity’s significant commercial and retail activity delivered through its trading subsidiary, requiring clear financial visibility of trading performance, margins and income streams. You will ensure this activity is reflected confidently within group reporting, supporting disciplined growth and long-term financial resilience. We are looking for someone who combines strong technical financial expertise with a practical, hands-on approach and the confidence to operate at both operational and strategic levels. This role offers the opportunity to shape financial governance in a growing, high-impact charity where financial leadership directly enables better outcomes for children and families. If you are motivated by purpose, value, integrity and want your work to have real-world impact, we would love to hear from you

We are seeking an experienced Fundraiser to take ownership of a strategic role with real influence.  You’ll design and deliver a bold plan to grow individual and community income, leading donor acquisition, retention and stewardship while overseeing the programme to build meaningful local relationships that strengthen our funding and deepen community support.

This role presents an opportunity to make a tangible difference to the people and communities that our Hospice serves. As the lead for this income stream, you’ll see the direct impact of your work in improved services and patient care, shape how we engage supporters for years to come, and leave a lasting legacy by growing an essential, sustainable source of funding.

This role is for you if:

• You’re energised by building strategy and owning a fundraising income stream end-to-end.
• You’re a relationship-builder who can cultivate donors, volunteers and local partners.
• You’re motivated by seeing the direct impact of your fundraising on patient care and services.
• You want a hands-on role where you can shape systems, processes and long-term plans.

What you’ll be doing:

• Developing and owning the individual giving and community fundraising strategy and annual plan.
• Designing and delivering donor acquisition and retention programmes (welcome journeys, regular giving, renewal campaigns).
• Creating and managing a high-quality stewardship programme: personalised communications, events and impact reporting.
• Working with the Community Fundraising Lead to recruit, support and mobilise volunteers and community fundraisers; coordinating local events and activities.
• Working with Communications to produce campaign materials, stories and digital content.
• Managing donor records, segmentation and reporting in the CRM; monitoring performance against targets.

What we’re looking for:

• Proven experience in individual giving or equivalent (3+ years).
• Strong interpersonal skills and confidence engaging donors, volunteers and local businesses.
• Track record of developing and delivering acquisition, retention and stewardship activity.
• Good project management, organisation and ability to work independently across competing priorities.
• Experience with CRM systems and data-led decision-making.
• A values-led approach, excellent written communication and attention to detail.

Why join us?

• A meaningful role where your work directly improves care and support for local people and families in rural Northumberland.
• Opportunity to lead a strategic post and make a tangible, long-term impact.
• Opportunities for professional development and to shape fundraising practice.
• Local travel to connect with supporters and community partners.

Location: Hexham, hybrid working will be considered.

Hours: Full-time, with some weekend and out of hours working

Reports to: Head of Income Generation

Closing date: 9 March

Interviews: w/c 16 March

The Woodland Trust is looking for a Cyber Security Engineer to act as the security lead on all cloud infrastructure and help develop, and implement, a leading cyber security programme to protect against cyber threats to the organisation.

The Role:

• Support delivery of the Cyber Security Strategy, focusing on threat detection, prevention, and analysis.
• Contribute to technology governance, including developing and managing security policies and procedures.
• Analyse complex technical challenges and implement effective cyber security improvements aligned to organisational needs.
• Collaborate with development teams to embed and manage application security tooling across DevOps processes.
• Lead cloud security risk remediation and provide secure design for new systems, upgrades, and migrations.
• Design, configure, and manage vulnerability management solutions, including remediation from testing and scanning activities.
• Maintain secure and compliant cloud infrastructure, supporting implementation, upgrades, troubleshooting, and evaluation of new security technologies.
• Act as SME for security incidents and technical risk management, while developing documentation, architecture artefacts, and disaster recovery plans.
• This is a hybrid position with a mix of home working, and from our head office in Grantham, Lincolnshire. Head office attendance would be required no more than once a month on average.

The Candidate:

• Strong experience in Endpoint Security Management and Compliance using Microsoft Intune (antivirus, disk encryption, firewall, ASR, account protection).
• Design, deployment and maintenance of enterprise security technologies across complex environments (EDR, SIEM, patch management, penetration testing tools).
• Extensive hands-on expertise with Microsoft security solutions including Defender suite, data classification and data loss prevention.
• Proven ability to align security architecture with regulatory and compliance frameworks (ISO27001, PCI DSS, GDPR, Cyber Essentials) using a risk-based approach.
• Cloud security and identity design experience (Azure AD/Entra ID, Azure ADDS, Enterprise Applications, PIM, Conditional Access, IAM).
• Security posture management, monitoring and remediation using Microsoft Secure Score and Microsoft 365 Defender.
• Design and implementation of secure-by-design cloud-native and distributed architectures, including governance (Azure Policy, Management Groups), Office 365 security, encryption standards, and knowledge of MITRE ATT&CK framework.
• Microsoft Certified: Azure Security Engineer Associate (Essential) and Cyber Security Architect Expert. With security Certifications such as CISM, CISSP, SANS, CEH, CREST.

Benefits and Wellbeing:
Joining our team means you’ll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:

• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave - 25 Days Plus Bank Holidays (pro rata’d for part-time)
• Buy and Sell Holiday Scheme
• Enhanced Parental Pay
• Employee Assistance Programme

About Us:
The Woodland Trust is the UK’s leading woodland conservation charity.  We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.

Our Commitment to Diversity and Inclusion:
To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.  
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply. 
Please contact us to discuss any additional support or adjustments you may need to complete your application.

Application Advice:
For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage OR so they do not see your CV until shortlisting is completed. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.

Acceptable Use - Artificial Intelligence (AI):
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.

Apply Now:
If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.

Interviews will be held via Microsoft Teams week commencing 13th April. 

High Trees are seeking an experienced and data-driven Monitoring, Evaluation and Learning Lead, with strong project management skills. You will be joining us at an exciting time as High Trees continues to grow the scale and reach of our work. This role is central to creating an evidence-based culture and embedding ongoing monitoring and evaluation cycles to understand the impact of our work.

Working across the organisation, you will need to be confident across a range of approaches to monitoring and evaluation and be able to assess and determine appropriate methods, dependent on context. You will be highly proficient in collecting and analysing quantitative and qualitative data and have experience in developing impact frameworks, including theory of change, outcomes, and indicators. As the Monitoring, Evaluation and Learning Lead, you will have oversight of monitoring systems and processes ensuring that impact data collected is to a high standard across the organisation and our partnerships.

Collaboration with colleagues is an essential part of this role and you will enjoy working with others and be a valued partner, peer and colleague. Supporting the Head of Community Research and Impact, you will actively contribute to ensuring our impact plan is effectively embedded within key strategic areas. You will need to be highly responsive to the needs of colleagues, partners and funders and be able to provide practical solutions for a range of situations.

You will need to be detailed orientated but motivated by how data and learning can be turned into impactful stories of change. You will also be a strong communicator: experienced in facilitation, an engaging presenter, and a compelling writer, able to frame and share our impact with a range of audiences. You will have the ability to see the bigger picture, at the same time as being on top of the detail – and value both in equal measures!

Employee benefits 

• 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days) 

• Enhanced maternity/paternity/adoption leave after 2 years’ service 

• Save money off a new bike with the Cycle to Work scheme 

• Up to 7% contribution to the staff pension scheme 

• 24/7 Employee Support Line 

• Clear pay structure with yearly increments (based on performance) 

• Annual Staff away day 

• Premium eye-care vouchers through Specsavers and season ticket loans 

• Regular team lunches and generous supplies of office breakfast and snacks! 

About We Care Home Improvements (WECHI) 

​WE Care Home Improvements (WECHI) is a well-established home improvement agency dedicated to helping older, disabled and vulnerable people live safely, independently and with dignity in their own homes. Working across Bristol, Bath & North East Somerset (B&NES) and Gloucestershire, we deliver vital minor adaptations, ramp installations and handy person services funded by commissioners as well as self-funded customers. Our colleagues know what a difference their work makes to the lives of local people. We live and breathe our organisational values, which guide our work from day to day. These are:

• We are experts
• We are resourceful
• We are caring
• We act with integrity

Purpose of the role

​The Business Analyst will play a key role in improving our organisational efficiency, strengthening our data and reporting infrastructure, and supporting the growth and sustainability of our services. Working across teams, the postholder will analyse and streamline processes, enhance data capture and reporting, and support the integration and improvement of our core systems (CRM, Finance, and operational tools). The role will help reduce manual analysis, free up staff time, improve insight and decision-making, and strengthen our ability to deliver high-quality services to the communities we support.

​As this is a 12-month fixed-term contract, the role is focused on delivering clear, sustainable outcomes. By the end of the contract, WECHI will have:

• A full set of documented business processes, including process maps, supporting notes, and clear user guides.
• Clear ownership of processes, with all staff understanding agreed ways of working and what is required of them.
• Core systems (CRM, Finance, and operational tools) effectively integrated, with minimal manual intervention or duplication.
• Appropriate data controls and validation checks in place, providing confidence in the accuracy and integrity of information.
• Automated dashboards, drawing directly from core systems, providing timely operational and financial insights.
• Reduced reliance on manual reporting and spreadsheet-based workarounds.
• Embedded processes and tools that are sustainable beyond the life of the contract.

Success at 12 months will mean the organisation is operating more efficiently, using reliable and accessible data to inform decision-making, and is better equipped to manage growth and demonstrate impact.

​​What you'll do 

• Define key data capture points across systems to enable consistent and accurate reporting.
• Develop and maintain reporting dashboards that provide operational, financial, and strategic insight.
• Improve data flow and integration between CRM and Finance systems to ensure completeness and accuracy of data and revenue capture.
• Provide timely and reliable data analysis to support decision-making at Executive and Board levels.
• Analyse internal and external data to identify service demand, emerging needs, and opportunities for growth.
• Review and map current business processes (particularly stock management, purchasing, invoicing, CRM and finance systems).
• Identify inefficiencies, duplication, and opportunities for automation or system enhancement.
• Develop and implement improved workflows and processes to increase efficiency and reduce manual work.
• Ensure improvements lead to a consistent and high-quality customer experience from first contact through to service delivery.
• Support the development of new services and income streams aligned with identified need.
• Produce data-driven recommendations to support business planning, sustainability, and income diversification.
• Upskill and support staff across teams in using data and systems effectively.
• Develop user guides, process documentation, and provide training to ensure sustainable adoption of new systems and processes.
• Build organisational confidence and capability in data-led decision making.

​​Who we're looking for

​​We are seeking someone who:

• Brings proven experience in business analysis and service improvement, with the ability to map, redesign and embed efficient processes across CRM, finance and operational systems.
•  Is highly analytical and confident working with data, able to build dashboards, strengthen data quality, and translate complex information into clear insight for senior decision-makers.
• Has hands-on experience improving system integration and reporting, reducing manual work and creating automated, reliable management information.
• Can deliver sustainable change within a 12-month timeframe, leaving behind documented processes, trained staff, and embedded tools that continue to add value beyond the life of the contract.

​Why join us?

​​Make a tangible difference in the lives of older and vulnerable people across our region.

• Be part of a collaborative, supportive and flexible work environment where your leadership truly matters.
• Help shape and grow an essential community service with real impact.
• Generous benefits and development opportunities.
• Work directly with senior leadership, influencing strategy and service innovation.

​​

Additional information

• ​​Full Job Description and Person Specification is attached below.
• To apply, please submit your CV and a supportive statement (not more than two pages) telling us why you are the right person for this role.
• ​Application deadline: Tuesday 24th March 2026 (5 pm)
• Please note: We reserve the right to close this advert early if sufficient suitable applications are received. Shortlisting will take place on a rolling basis, and early applications are strongly encouraged.
• Interviews: Week commencing 6 April.
• ​Disclaimer: We Care Home Improvements is unable to offer sponsorship or take over the sponsorship of employment visas at this time. All applicants must have the permanent right to work in the UK without restriction.