Data management jobs
We have a new opportunity for a Customer Service Delivery Specialist to join our Customer Service Management Centre (CSMC) Team based in either Hertford or Basingstoke.
You'll need to be able to come in to the office regularly during your initial training, but we'll offer more hybrid working as you grow in confidence.
This is a full time permanent role where we are offering a starting salary of £32,000 - £38,000 depending on experience.
The role:
As our Customer Service Delivery Specialist, you will play a pivotal role in transforming how we engage with our customers. You'll provide support in the delivery of our customer choice/digital strategies, ensuring a seamless, consistent experience across all of our channels.
You'll be using your analytical skills to look at our data, identify trends and map our customer journey. Constantly looking for ways to improve our our customers omni-channel experience. This is an exciting opportunity to be part of making a real difference to our service delivery.
What we are looking for:
Someone who is passionate about delivering first class customer service with an ability to analyse and interpret data. You'll constantly analyse our data to tell a story and drive service improvements. Experience of collaborative working with key stakeholders is key to providing a unified customer experience.
Your additional skills:
- An understanding of working in a contact centre environment with an omnichannel strategy
- Exceptional communication skills, building rapport with a wide range of internal and external stakeholders will be crucial
- The ability to handle challenging customer situations with empathy, professionalism, and resilience
- Knowledge of relevant housing legislation, regulations, and best practices, with a commitment to ensuring compliance and safeguarding procedures
What we can offer you
As a member of the Customer Services Team you will be part of a friendly, dynamic and supportive working environment.
We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.
Some of our benefits include:
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- Chance to buy or sell holiday as part of our flexible benefits package
- 3 additional Wellbeing days and 2 paid volunteering days
- Generous matched pension scheme up to 12% and Life cover at 4x salary
- Enhanced maternity/adoption pay
- Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service)
- Options for private medical insurance, dental insurance and critical illness cover
- Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service
About us
It's an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we have over 200,000 customers, provide over 85,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations.
We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength will enable us to meet housing needs, regenerate places and build on the existing strengths in our communities.
We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.
The client requests no contact from agencies or media sales.
Job Title: Programme & Project Manager - Transformation
Reports to: Managing Director - Transformation
Employment Type: Full-time
Grade: Manager - Senior
Salary: £60,000 to £67,000 per annum
Contract: 18 - month fixed term contract with possibility of becoming permanent
Location: Hybrid - London, EC1Y and remote split
About Better Society Capital (BSC):
Better Society Capital (BSC) is the UK's leading social impact-led investor. Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK; we do this by investing ourselves and enabling others to invest for impact too.
Since 2011, we have helped the social impact investment market grow twelve-fold to over £10 billion. This capital has financed social purpose organisations tackling everything from homelessness to mental health and fuel poverty. BSC manages £634m of its own investments as well as acting as portfolio manager for the Schroder BSC Social Impact Investment Trust (SBSI) managing its £83m portfolio. BSC is about to implement its next five-year strategy in 2026, which will offer new opportunities to target social issues at a national scale.
The opportunity:
We are looking for an enthusiastic individual with proven programme and project management experience to support delivery of a series of organisational change projects that are central to equipping BSC to deliver our mission in the future.
Our organisational development has three main pillars: - Embedding a new strategy and effective decision-making around its implementation - A programme to transform our digital and data capabilities - Embedding new organisational values and a re-energised common approach to people management and development
This is a varied role that requires a logical and thoughtful approach to multiple work streams with rigour and purpose in a timely and professional manner. We celebrate innovation and this role would suit someone who is excited by making systems work well, suggesting recommendations for adaptation and improvement, and who is comfortable with working across multiple teams, stakeholders and deadlines.
We are committed to every team member’s learning and development which makes this role well suited to someone who is keen and curious to learn new things and develop new skills.
What you will do:
Effective project management of key elements of the “Essentials” data and digital transformation programme:
o Support the Managing Director – Transformation in the standing up and continuous operation of a Minimum Viable Governance framework, ensuring adherence to the protocols you establish.
o Drive Iterative Planning & Adjustment: Maintain and continuously update the integrated programme plan, rapidly facilitating adjustments in project direction and scope as learnings emerge from Workstream Leads and the investment team.
o Act as the dedicated PMO Execution Lead for the entire Essentials Programme, providing centralised control, reporting, and rigour across all five Workstreams.
o Supporting the Managing Director – Transformation and the leads of all the programme workstreams in co-ordinating activities and keeping the whole programme on track
o Establishing and operating systems to track the realisation of benefits from the programme
o Ensuring that key choices and decisions are escalated to the right forums at the right time
o Establish effective technology and systems to support programme management
Effective project management of strategy implementation:
oSupporting the Managing Director – Strategy operationalising key aspects of our 2026-30 strategy
oEstablishing and embedding systems within teams to track and the progress of priority projects and cross-BSC initiatives aligned to our new strategy
oEstablishing and operating a quarterly process for reviewing progress against goals for priority projects to support effective prioritisation and allocation of resources in line with organisational priorities
oWorking with the Strategy MD to ensure effective communication around strategy implementation, progress and decision making across the senior team
Effective management of people initiatives:
o Supporting the Managing Director – People and Talent in the roll-out of a revised “BSC Way” of people management and new BSC values – helping co-ordinate and sequence activities
o Supporting the People and Talent team in implementing effective tracking and management systems for reporting on progress
o Supporting the Senior Management Team EDI Champion in leading the Equity, Diversity and Inclusion Steering Group to drive our EDI work and report on its progress
Integration Management & Investment Alignment:
o Serve as the central liaison and integration manager Investment Team projects
o Enforce Transformation Standards: Proactively ensure the cross-company project delivery aligns with the Essential Programme strategy to maintain programme coherence.
What you will bring:
Qualifications & Experience
Essential:
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Experience operating within a rapidly maturing PMO environment, specifically acting as the execution support function for a senior transformation leader.
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Demonstrable experience of end-to-end project management across multiple complex projects and programmes of delivery at pace
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Experience of supporting change management processes and projects
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Demonstrable commitment to improving people’s lives in the UK.
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Demonstrable experience of strong stakeholder management and interpersonal skills
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Experience and confidence using technology (and AI tools) to enable effective project delivery.
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Confident and competent use of Microsoft Office
Desirable:
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Experience of working within the financial services, charity or social enterprise sector
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Experience of technology-enabled change programmes and/or HR/people development programmes
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Experience of broader software platforms, for example Salesforce CRM and project management tools
Skills, Abilities and Attributes
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Excellent project management, time management and organisation skills
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Operational Rigour & Governance Execution: Proven ability to implement and enforce project controls (risk, issues, decisions, reporting) defined by senior leadership, ensuring compliance across workstreams.
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Data-Driven - Exceptional skill in collecting, synthesising, and visually representing project data (progress, risk, benefits) to support effective leadership team decision-making.
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Influence without Authority: Superior skill in managing senior stakeholders, including the five Workstream Leads and the Investment Project Manager, to ensure adherence to standards and timely delivery of inputs
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A collaborative team player with strong communication skills and ability to establish excellent working relationships internally and externally
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Enthusiastic, proactive and curious to learn new things and develop new skills
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High levels of accuracy and attention to detail
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Strong research and analytical skills
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Good at finding innovative solutions to problems
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Excellent judgement, discretion and utmost integrity
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Excellent written and oral communication skills
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Prioritises effectively and takes ownership of tasks
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Flexible & thrives in a dynamic and varied role
Embody Better Society Capital core values:
Ø Purposeful –We are passionate and energetic in our work to bring about our long-term vision of a thriving social investment market that enables positive social impact.
Ø Pioneering Spirit - We give our team the autonomy and flexibility to be entrepreneurial and creative. We have the courage to push boundaries and a restless drive for change
Ø Openness - We listen, learn, experiment and collaborate. And we are adaptive and flexible in responding to what we learn.
Ø Rigorous - We take a rigorous approach in all we do. We expect the highest standards and continually strive for excellence
Ø Respectful - We are genuine in both our approach and aspiration. We value each member of our team and our partners for what they bring.
Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Other terms
Location: We are a UK-based business with an office in the Old Street area of London, accessible via a number of public transport links. Colleagues typically spend 40% - 60% of their working hours in the office, and the remainder from home. However, the exact requirements for this role can be discussed at interview. We hope that this working pattern encourages Better Society Capital employees to achieve a healthy balance between work and personal life, as we adapt to the needs of our diverse workforce.
Right to work: Candidates need to have the existing right to work in the UK
Equality, Diversity and Inclusion: Better Society Capital is committed to being a diverse organisation that is truly representative of the communities we serve. We therefore welcome applications from candidates of all backgrounds, particularly those under-represented in the social impact investment sector (e.g. people from LGBTQIA+, racialised, disabled, or under-served communities).
We are an equal opportunities employer with an inclusive environment where all employees can contribute to their fullest potential. We want every colleague to be able to deliver their work with dignity, equality, comfort and independence. Our office is fully accessible with step-free access and an open-plan set up. We are open to accommodation requests regarding assistive technologies, accessibility tools, flexible working or any other reasonable adjustments that will make working or visiting here more accessible for you. If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch.
How to apply:
Closing Date: 11.59pm on Sunday 7th December 2025
Please apply via Applied which is designed to minimise unconscious bias in recruitment. You will be asked some work-based questions which are reviewed anonymously by the hiring panel. Please note, while you will upload your CV, it will not be viewed by panel members at this stage, so we ask that you give full consideration to each answer.
NB we screen for answers generated by Gen AI. To get a 5 star score, we ask that your Applied answers are authentic and reflect your own knowledge, skills and motivations.
Interviews
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Round 1 interviews will be held w/c 15 December 2025
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Round 2 interviews will be held w/c 5 January 2026
As a Disability Confident employer, we guarantee an initial telephone interview for all candidates with disabilities who meet the minimum criteria for the job. We are defining a disability in accordance with the Equality Act 2010, as a person who has a physical or mental impairment, and the impairment has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities. You will be asked in your Applied application whether this applies to you.
If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch.
You can find out more about our recruitment approach here
Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK.


The client requests no contact from agencies or media sales.
Finance & HR Manager
Contract: 12 Month (view to extend)
Function/Team: Development
Location: London, UK
Hours: Part-time (3-4 days/week)
Reporting to: Director of Development
Salary: £33,410 - £36,678 (pro rata)
STOP THE TRAFFIK prevents vulnerable communities from being recruited, trafficked, and exploited. Our targeted prevention efforts disrupt the criminal business of human trafficking, making it too high-risk and low-profit to be viable.
The Finance & HR Manager will sit within the Development Team to support the smooth and efficient operation of the charity. This role will assist in managing financial processes and lead on recruitment, HR policies, and people operations — helping to maintain a transparent, inclusive, and positive working environment.
This position is ideal for someone seeking part-time work who holds either a finance assistant qualification or an accountancy qualification. Candidates with a finance assistant background will work closely with the finance department of our parent organisation, Oasis, to manage accounts and financial operations. Those with full accountancy qualifications may take direct ownership of financial oversight.
Finance
· Support the Operations Officer to reconcile transactions, issue invoices, process payments, and file quarterly Gift Aid claims.
· Oversee and manage Xero, ensuring all transactions are accurately coded and financial reporting is transparent and up to date.
· Prepare regular cash flow statements, budgets, and financial position reports for the Senior Leadership Team to support data-driven decision-making.
· Actively monitor income and expenditure, making recommendations to ensure financial sustainability and strategic use of resources.
· Manage STOP THE TRAFFIK’s bank accounts, ensuring the safe handling and ethical investment of reserves.
· Produce quarterly financial papers for the Board of Trustees and lead on the annual audit process, preparing all necessary documentation for external auditors.
· Liaise with the Oasis finance department (where relevant) to ensure smooth coordination of accounting processes and compliance with organisational standards.
Human Resources & Data Protection
· Lead the annual review of all organisational policies, ensuring they reflect current legislation and best practice, with support from the Operations Officer.
· Oversee recruitment processes, supporting hiring managers to ensure equitable, transparent, and inclusive hiring practices.
· Coordinate quarterly team surveys, analyse feedback, and make recommendations to strengthen workplace culture and wellbeing.
· Support the Executive Team in delivering STOP THE TRAFFIK’s people strategy, fostering a positive, collaborative, and high-performing working environment.
· Serve as the organisation’s Data Protection Officer (DPO), getting pro-bono advice from our network where needed for support.
Pro-bono Legal Coordination
· Manage network of pro-bono legal advisors to oversee all organisational contracts with partners, ensuring they align with key terms agreed with Senior Leadership and our Risk Committee, supported by the Director of Development.
· Responsible for managing our internal legal sign-off process, and ensuring all legal requests are managed in an accurate and timely manner.
Note that while this is a broad list, you will be supported by our parent company’s financial team who will continue to manage payroll and HR records.
Benefits:
· A friendly, supportive team environment.
· Opportunities to collaborate with global partners and experts.
· Autonomy to take initiative and propose process improvements.
· Access to a healthcare cash benefit scheme (including partner/children coverage).
· Corporate eye-care scheme.
· Life insurance.
· Non-contributory Group Personal Pension Scheme (7% employer contribution).
· 27 days annual leave plus 8 bank holidays (increasing to 33 days with service).
· Cycle to Work scheme.
· Season Ticket Loan.
· Option to switch 2 bank holidays to suit personal needs.
· Flexible working policy reflecting staff needs.
· In-house and external training opportunities.
Further details about STOP THE TRAFFIK can be found on our website.
If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter (both as pdf format) that evidences your ability to be successful in this role.
Only applications sent via email will be considered to ensure an equitable review process. The deadline to apply is Friday December 5th.
We cannot sponsor applicants at this time.
Registered Charity No. 1127321
£40,500 - £44,100 per annum
Fixed term - 12 months, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
We’re looking for a Customer Research Manager to join us on a fixed-term contract to cover parental leave for 12 months. This is a key role in our Customer Analysis and Insight team, helping us build deeper, more meaningful relationships with our supporters and with men with prostate cancer.
You’ll lead on quantitative and qualitative research projects, uncovering insights that shape how we communicate, fundraise, and deliver services. Expect to work on campaign evaluations, audience segmentation, and product development, as well as managing our survey platform and Insights Library. You’ll collaborate across teams to guide market and competitor research and manage a customer research analyst, ensuring our work delivers value for money.
This role is all about turning information into action, helping us understand what motivates our audiences and making sure those insights improve everything we do. You will also lead stakeholder engagement, using your influencing skills to explain the ‘why’ behind our insights and help others see the value of customer research in decision-making.
You will be part of a passionate team that’s focused on making a real difference for people affected by prostate cancer.
What we want from you
You are a research specialist with a strong track record in managing both quantitative and qualitative projects - from design and methodology to delivery and insight communication. You know how to turn complex data into clear, actionable recommendations and are confident presenting findings to a range of audiences.
You are curious, collaborative, and commercially minded, with a proactive approach and a passion for customer insight. You have worked with tools like Displayr, TGI, Toluna, Tableau or similar, and you understand the charity fundraising landscape.
We are looking for someone who is committed to equity, diversity, inclusion and allyship, and who brings a fresh perspective to our work. If you are excited by the idea of helping us grow our impact through evidence-based decision making, we would love to hear from you.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
How and where we work
We are all expected to be in the office (SE1 2QN) 4 days a month (pro-rata for part time colleagues) to work with and alongside colleagues in our immediate team and beyond to build connections and strong working relationships. We value that face-to-face time for relationships, projects and decisions.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is Thursday 27th November 2025 Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of 1 December 2025.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
The Sales and Insights Manager leads on the management and development of the CRM database and ticketing system (Tessitura). They are responsible for reporting and in-depth analysis of sales and data with the aim of better understanding our audience and delivering creative, data led, and results driven marketing campaigns.
Application deadline: 12PM, Monday 24th November 2025
Interviews will take place: The week commencing 1st December 2025
Second Round Interviews will take place: The week commencing 8th December 2025
The Marketing & Communications team is crucial to the success of the Almeida’s ambitious vision and the strategic priorities for the team include:
- Build and manage the brand of the Almeida Theatre across London, the UK and internationally.
- Take a strategic and data first approach to marketing and promoting the Almeida and its work in order to deliver income targets in excess of £3 million in ticket sales each year.
- Build and diversify the audience who experience our artistic programme and increase engagement levels among those currently least engaged in arts and culture.
- Engage with a significantly bigger audience than current ticket purchasers, curating a cultural conversation predominantly through the creation and distribution of digital content.
- Develop a segmentation strategy for audiences based on insights from our CRM system (Tessitura).
- Generate additional income from growth of the Almeida Membership and the promotion of auxiliary sales.
Key Responsibilities:
CRM:
- Lead on management of Almeida’s central CRM database, Tessitura, and act as principal point of contact with Tessitura for all system maintenance, development, and upgrades.
- Work closely with the Marketing and Development teams to maximise the use of our CRM systems and ensure they are fit for purpose and align with the goals of the organisation.
- Ensure the CRM provides an effective sales funnel and is an efficient sales process.
- Work with the Box Office Manager to set up on-sales for new productions and events.
- Update the information and content in TNEW (online booking system), working Box Office Manager to ensure a smooth sales path.
- Work with the Development team to enhance our insight into current and prospective supporters. In particular, working to support Membership recruitment and retention, to encourage donations.
- Work with the Marketing Manager to produce audience segmentation strategies.
- Help troubleshoot queries or issues, related to Tessitura filtering those that cannot be resolved internally through to the Tessitura support.
- Provide support to all of the key departments within the Almeida which generate and use data, including set up of users, and provide training as required.
- Be a key part of the Almeida’s GDPR team ensuring all our data collection and processing complies with all current and future data protection legislation.
Sales, Insights and Data:
- Compile and deliver sales reports and analysis to relevant departments across the organisation, including senior and executive leadership, tailoring reports to suit a range of requirements.
- Monitor ticket inventory and introduce strategies for managing ticket holds.
- Provide up-to-date data analysis and reporting on marketing activities to help improve the effectiveness of campaigns.
- Use sales data analysis to advise the Director of Marketing and Communications on ticket pricing strategies.
- Manage our digital audience survey (Survey Monkey) and Arts Council data collection platform (Illuminate), collating and reporting on the results and evaluation of campaigns and audiences.
- Help guide the Almeida’s audience development strategy through customer research and data analysis relating to existing and new audiences.
- Support other departments with data collection and analysis.
Other duties:
- Be jointly responsible for the accuracy of all marketing communications, maintaining the theatre brand at all times, and advocating for this across the organisation.
- Support the Marketing Manager with digital advertising.
- Help to develop and deliver marketing strategies to increase income from auxiliary sales such as merchandise and Almeida Café & Bar.
Person Specification
- Enthusiasm for theatre and the work of the Almeida.
- Significant experience of CRM and ticketing systems, ideally Tessitura.
- Digitally and technologically fluent, with understanding of relevant software and systems.
- Knowledge of in-depth ticketing data-analysis and reporting techniques.
- Highly numerate, with an interest in data and statistics.
- Experience of driving forward key audience development objectives.
- Strong attention to detail.
- A creative thinker, problem solver and confident decision maker.
- Excellent verbal and written communications skills.
- Ability and confidence in managing relationships with both internal and external stakeholders.
Equality, Diversity and Inclusion
We want to create and sustain a productive, diverse and inclusive working environment. We ask everyone who works with us to champion this ambition and embed it in their day-to-day work being at the heart of our Actions for change: Equality, Diversity and Inclusion Policy and monitored through our Action Plan.
Environmental Sustainability
We aim to be an environmentally sustainable organisation and ask that our all our teams work to support this. In doing so we are seeking to promote efficient and sustainable practices that create
minimal impact. This is outlined in our Environmental Sustainability Policy and tracked in our annual action plan.
Remuneration and Hours:
Salary: £41,000 per annum
Holiday: 25 days per annum
Probationary period: 3 months
Notice period: 3 months
Pension: As part of auto-enrolment you may be eligible for NOW pension. The Almeida contributes 3% of basic salary to a stakeholder pension scheme (Scottish Widows), following 6 months’ service and successful probationary period.
Other Benefits: theatre ticket subsidy scheme, season ticket loan, theatre tickets, staff discount in the Almeida bar and other local amenities.
Location: This position is based at the Almeida’s administration offices at 108 Upper Street, London N1 1QN. There will also be the opportunity to work remotely.
For a job description and details of how to apply please visit our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a difference every day with PDSA
At PDSA, we’re dedicated to improving the lives of pets and the people who love them. As a Fundraising Adviser, you’ll play a vital role in helping us raise the funds that keep our veterinary services running, making a real difference to pets and their owners across the UK.
If you’re a great communicator with a passion for helping others and a drive to achieve goals, this could be the perfect role for you.
About the role
You’ll be based in Sunderland, at our National Customer Service Centre (NCSC), located just 600 metres from our local PDSA Pet Hospital.
Our centre has been running in its current form for nearly a decade and is home to a friendly team of 60 colleagues, a great mix of full- and part-time team members who work together to deliver excellent service and results.
Over the years, the NCSC has evolved significantly, now handling a wide range of customer and supporter interactions. It’s an energetic, supportive environment where every conversation helps make a difference.
What you’ll do
- Make inspiring outbound calls to engage supporters, encourage donations, and promote PDSA’s work.
- Handle inbound calls related to fundraising with empathy and professionalism.
- Achieve personal and team income, service and quality targets.
- Build positive relationships with supporters through excellent communication and listening skills.
- Ensure accuracy and compliance with Data Protection and fundraising regulations.
- Maintain up-to-date knowledge of PDSA’s veterinary and fundraising activities.
About you
You’ll bring:
- Experience working towards financial or operational targets.
- Excellent telephone and listening skills, with the ability to build rapport.
- A positive, solutions-focused approach.
- Confidence using computer systems and managing data accurately.
Desirable experience includes:
- Customer service or complaint handling.
- Fundraising, sales or supporter engagement.
What We Offer
We are really passionate about being a great place to work, where people feel connected with what we do and where they feel they can make a genuine difference. This commitment has resulted in us being rated as one of the top 25 big organisations to work for in the UK according to Best Companies survey.
In addition to being a great place to work, we offer a wide range of benefits, including:
- 25 days holiday plus bank holidays (rising with service), with option to buy/sell days.
- Special days off, including:
- A paid Volunteering Day
- A Celebration Day for something meaningful to you
- A dedicated Wellbeing Day to focus on yourself
- Generous pension scheme – up to 10% employer contributions
- Free Life Assurance (4 x annual salary)
- Enhanced family leave (maternity, adoption & paternity)
- Retail, travel & leisure discounts through Fetch platform
- 15% discount on PDSA Pet Insurance plus access to staff vet services for pets
About PDSA
As the UK’s leading veterinary charity, with 49 Pet Hospitals, we strive to improve pets’ lives – through prevention, education and treatment. Every year our dedicated vet teams carry out 2.7 million treatments on 470,000 pets. Our national network of around 120 high street shops help us to provide these treatments through selling both donated and new goods.
We believe that we work better together, so everyone from our vets, volunteers, shop teams and to our office support colleagues – we are driven in our dedication and passionate about pets. Join us and help improve the lives of every pet.
PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunity for flexible working arrangements to support team members from different backgrounds.
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
The closing date for this vacancy may be brought forward should we receive sufficient candidates.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Remote or in one of our global offices (Madagascar, Belize, Indonesia, Timor-Leste, Kenya, Senegal), or home-based within countries where Blue Ventures has administrative capacity (Mozambique, Tanzania)
Closing date for applications: 15 November 2025
Contract status: Global post, full-time
Start date: December 2025
Contract duration: Permanent
Remuneration: £42,705 - £47,565 gross per annum (UK national band); £46,896 - £51,605 gross per annum (London, UK); IDR 286,984,519 - IDR 355,860,803 gross per annum (Indonesia); KES 2,871,375 - KES 3,560,505 gross per annum (Kenya); TZS 41,495,072 - TZS 51,453,890 gross per annum (Tanzania); MGA 36,755,641 - MGA 44,933,771 gross per annum (Madagascar); XOF 18,577,559 - XOF 23,036,173 gross per annum (Senegal); BZD 50,755 - 58,211 (Belize); USD 15,679 - 19,144 (Timor Leste); USD 68,000 - 72,910 (United States).
We rebuild tropical fisheries with coastal communities
Blue Ventures is a marine conservation organization that puts people first. We support coastal fishers in remote and rural communities to rebuild fisheries, restore ocean life and build lasting pathways to prosperity. Our work began two decades ago in Madagascar’s remote coastal communities and is growing globally.
Across a dozen countries, we’re partnering with traditional fishers and community organizations to design, scale, strengthen and sustain fisheries management and conservation at the community level. We bring partners together in networks to advocate for reform, and share tools and best practices to support fishing communities across the globe.
Summary job description
We are currently recruiting a Software Developer (R Shiny) to support our evolving operations, supporting our Global Data Science team. Reporting to the Head of Data Engineering, this is a full-time role with occasional travel (1-2 times per year) to work closely with overseas colleagues, partners, field teams and communities.
The successful candidate will be a motivated, proactive and highly organised individual with strong experience in developing interactive data visualisation tools in R Shiny specifically.
You will focus on creating user-friendly, customisable tools to support decision-making in small-scale fishing communities and across the organisation. These tools, designed by the Design and Integration team, aim to transform complex datasets into actionable insights, supporting data-driven decision-making at various levels.
You will demonstrate a proven track record of presenting complex data in clear, accessible formats for both technical and non-technical audiences, as well as project design and management. Ideally, you will have experience with community-based conservation and development initiatives. You will thrive in environments that are collegiate and ambitious, and be able to demonstrate experience of working independently and solving complex problems in challenging situations.
We are looking for an individual who is open to new ideas and embraces innovation. Assessment of applications will include candidates’ technical skills and alignment with BV’s core values and mission to support human rights-based approaches to marine conservation and fisheries management.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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TAG Youth Club, an award-winning charity and a youth club open to children, young people and young adults, whatever their disability. We work hard to accommodate anyone who wants to join and particularly those who have restricted opportunities elsewhere. We respond to the needs of the communities we serve and cater for those between the ages of 8 – 25 years.
TAG started almost 25 years ago, as a group of parents who got together to create an inclusive space for their disabled young people to socialise. From those humble beginnings TAG has now grown to over 250 members and supports over 750 family members.
The club now makes many activities available to young disabled people that would not ordinarily be available to them (such as climbing, skiing, archery, parkour, scootering and skateboarding). Our activities provide members with opportunities to meet new people, make friends, learn social and life skills, and to thrive and grow in confidence and independence.
This exciting new role has been created to support the CEO and Head of Operations, providing administrative support in a wide variety of areas including finance, fundraising, office systems and management, premises, promotion, marketing and communications. A detailed job description is attached to the bottom of this job ad. The successful applicant will have experience of business management, fundraising and finance and most importantly, the enthusiasm and the ability to work flexibly with good organizational and communication skills .
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
We’re looking for a talented and motivated Communications and Engagement Officer who can effectively convey the life-changing impact of our work, motivate our community to volunteer, donate and fundraise to support our work, and ensure that the information and educational resources we provide reach those who need them most.
Key Responsibilities
Communications:
· Act as the first point of contact for IPWSO’s public email address and social media channels and ensure timely and appropriate replies.
· Manage IPWSO’s social media channels, creating original and engaging content and posts, and actively engaging with our audiences.
· Manage Google Ad Grant campaigns with an emphasis on growing our supporter base and increasing individual giving.
· Keep up to date with emerging trends in digital communications and social media and recommend potential new channels for fundraising and audience engagement.
· Support the development of videos for IPWSO, in cooperation with IPWSO’s Project Manager and other colleagues. The type of work to be undertaken includes providing support for content development, speaker recruitment, filming and editing, as well as helping source external agencies as needed.
· Maintain and develop the IPWSO website ensuring its security and that it functions both as an effective supporter acquisition tool and a means by which people can easily access information about PWS.
· Produce compelling newsletters and an Annual Report.
· Support the review and update of IPWSO’s Communications Strategy in line with its Strategic Plan.
· Uphold and showcase the IPWSO mission and brand.
· Help oversee the production and design of a range of educational resources for families and professionals.
· Oversee copywriting and proofreading within IPWSO.
· Support IPWSO’s members and liaise with its stakeholders internationally in support of our shared goals.
Engagement:
· Provide support for online events programmes, in cooperation with IPWSO’s Project Manager and the Online Events Committee. The type of support to be provided includes hosting Zoom sessions, supporting speakers, follow up administration including evaluations.
· Support IPWSO’s Famcare Board by facilitating their online meetings and assisting with their online events.
· Work with the Project and Operations Manager to provide membership support, liaising with IPWSO’s member organisations as needed.
· Proactively engage with member associations to promote IPWSO and also to understand their needs and how IPWSO can be of help.
· Work with the Project and Operations Manager on our Educational Outreach programmes. Work will include liaising with event organisers with regards to IPWSO’s booths at different conferences, ensuring follow up as needed (including help with preparation of PowerPoint slides), engagement follow up including data entry to update our database (Donorfy).
How to Apply
Review the full job outline/ad and apply on the Charity Job website by submitting a copy of your CV with a covering letter of no more than two pages of A4, describing how you meet the requirements of the role and the criteria outlined in the person specification.
We will be reviewing applications and interviewing applicants on a rolling basis. We encourage you to apply early, as the advertisement may close before the date specified below if a suitable candidate is found.
The closing date for the receipt of applications is November 30th at 5pm UK time. The start date envisaged for the Communications & Engagement Officer is 5th January 2026.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced leader with a passion for healthcare, excellence and client-centred service? MSI Reproductive Choices UK is seeking a Regional General Manager to lead our South London region ensuring the delivery of safe, sustainable, and high-quality reproductive health services.
Location: South London
Hours: 37.5 hours, Monday to Friday
Contract type: Permanent
Salary: £51,078.01 - £56,441.20 (depending on experience and skills)
About the Role
As Regional General Manager, you will:
- Lead and inspire multidisciplinary teams across Treatment Centres.
- Ensure compliance with CQC and regulatory standards as the Registered Manager and Controlled Drugs Accountable Officer.
- Drive continuous improvement in client safety, experience, and operational sustainability.
- Develop and implement strategic plans aligned with organisational goals.
- Champion a culture of inclusion, innovation, and excellence.
- Provide clear, supportive leadership that encourages development, accountability, and innovation.
Key Responsibilities
- A people-first leadership style that inspires, motivates, and brings out the best in others, acting as a role model.
- Proven ability to build strong, engaged teams and lead through change with confidence and empathy.
- Highly developed interpersonal, negotiation and influencing skills and a proactive approach to conflict management and resolutions.
- A track record of developing talent, driving performance, and creating a positive workplace culture.
- Recruitment, induction, and training of a full service delivery team including local leadership
What We’re Looking For
Essential Skills & Experience:
- Proven leadership of dispersed teams and P&L responsibility.
- Strong interpersonal, negotiation, and communication skills.
- Excellent knowledge of compliance, regulatory, and governance frameworks.
- Competence in data analysis, reporting, and using performance metrics to drive improvement
- Experience in client-focused service delivery and performance management.
- A passion for inclusive leadership and service excellence.
Desirable:
- Experience in private healthcare or NHS.
- Registered Manager status or equivalent leadership experience.
Why Join MSI?
- Forget about the worry over mileage or travel expenses - we've got you covered! Your expenses are reimbursed quickly, within just 10 days
- Enjoy (alongside 25 days annual leave plus bank holidays) enjoy a Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday
- Take advantage of perks and discounts on over 4000 retail and hospitality outlets through your Blue Light card
- Access our Employee Assistance Programme and Doctor Line through Westfield Health – 24/7 access to a GP over the phone who can prescribe
In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!
Ready to lead with purpose?
If you're passionate about developing people, driving engagement, and leading with impact, we want to hear from you.
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.



The client requests no contact from agencies or media sales.
We are recruiting three Delivery Managers, two on a Fixed Term Contract for 23 months and one Permanent, to join our Service Design Team. Please state clearly in your supporting statement if you wish to be considered for the Fixed term or Permanent role.
The Fund is embarking on an exciting digital journey over the coming years. This role will put you at the heart of those ambitions.
As a Delivery Manager you will take delivery lead of one or more of our critical digital products (and the relevant part of the service journey). That could be further improving an existing digital product like the recently launched website, or designing and developing a new digital product as part of our digital roadmap.
As a Delivery Manager, your role is to support one or more skilled multidisciplinary teams to deliver value. Within the Fund context, this typically means accessible user-centred services supporting our grant-holders, staff and the communities they serve.
Your role encompasses three main areas of responsibility:
- Agile and lean practices - coaching your team(s) to maintain a delivery and learning focus, using appropriate techniques to help them benefit from being agile.
- Team health and happiness - encouraging and motivating your team(s), enabling them to focus on their core work. Building trust and managing team dynamics.
- Delivery support – this covers range of tasks: reporting progress; helping product managers develop roadmaps and backlogs; building stakeholder relationships; removing obstacles for your team(s) and keeping the team focussed on delivering value whilst balancing strong user centred design, budget and time.
While you are an expert in agile delivery and team dynamics, you’re also required to have a thorough understanding of the principles of product and service design, software development, user research, user experience and accessibility.
Key responsibilities may include:
- Support the delivery of accessible user-centred services
- Lead on creation of delivery plans and report delivery progress
- Facilitating a range of agile ceremonies and workshops
- Support product managers to develop roadmaps and backlogs
- Build stakeholder relationships
- Agile team coaching and helping the team develop their agile skills
- Encourage and motivate a skilled multidisciplinary team (design and development) to deliver value in a timely manner
Interview details:
- Date: 10 - 12 December 2025
- Format: Virtual
- Location: UK-wide
We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, and Newtown
We will be hosting a briefing session on: Thursday 20th November 12:45 – 13:30 pm, to register or ask any questions please email us.
How to apply:
Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.
Essential Criteria:
- Solid foundation in agile delivery; experience using different approaches & delivery methods, choosing appropriate methods to fit the situation.
- Understanding of user-centred design/delivery across different stages of a project lifecyle.
- Experience in facilitating a range of agile ceremonies including team planning, reviews, retrospectives and stand-ups. Can bring people together to form a motivated team and create the right environment for a team to work in.
- Ability to maintain delivery momentum, managing a sustainable pace & tempo. Continuous approach and using to data to inform planning, forecasting, estimating, managing uncertainty and contingency planning.
- Ability to actively address risks, issues & dependencies (including outside ownership) and remove blockers or impediments affecting delivery. Proactive approach to recognising & dealing with issues and blockers.
Desirable Criteria:
- Delivery day to day financial management, balancing cost vs value, monitoring cost, budget & escalate issues.
- Certification in either Certified Scrum Master (CSM), Professional Scrum Master (PSM), Agile Certified Practitioner (PMI-ACP), Agile Project Manager (AgilePM), training is useful, although practical experience is more important.
- Technical knowledge of software development life cycle (SDLC) and ITIL processes. Ability to act as a bridge between technical & non-technical colleagues.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
Job title: Fundraising and Grants Manager
Location: Remote/ Home-based in the UK within 90 minutes travel of Central London with occasional national and international travel.
Salary: £42-45k. Contract: Full-time, 1-year contract (with possibility of extension dependent on continuation of funding). You should be available to start in February 2026
The Fundraising and Grants Manager will play a pivotal role in supporting the implementation of WeProtect Global Alliance’s 2026–2029 Investment Strategy. You will lead the day-to-day management of our multi-donor grants portfolio, ensuring that donor obligations are met and that grant and financial management systems are robust, efficient, and compliant.
Working closely with the Head of Development and colleagues across the Secretariat, you will contribute to donor stewardship, ensure timely and accurate reporting, and support the development of new and renewed funding opportunities with governments, multilateral institutions, foundations, and private donors.
We are seeking a highly organised and values-driven professional with proven experience managing complex donor-funded grants. You will bring financial and operational acumen, excellent communication skills, and the ability to manage competing priorities in a small, fast-paced, remote-working team. Above all, you will demonstrate a genuine commitment to child protection and to WeProtect Global Alliance’s
Deadline: 19:00 (GMT), Monday 24 November 2025
First Interviews: Week commencing 8th December 2025
Second Interviews: Week commencing 15th December 2025.
Please note that we are unable to offer visa sponsorship for this role. Applicants must have the existing right to work in the UK at the time of application.
The client requests no contact from agencies or media sales.
The Woodland Trust is looking for a Supporter Journey Manager to support the development of supporter journeys.
The Role:
• You’ll develop the supporter journeys in preparation for the launch of our new CRM system, Dynamics 365.
• You’ll ensure supporter journey are evidence based, adopting a test and learn approach to optimise and inspire supporters to become committed.
• You’ll collaborate with internal teams to identify any gaps in audience insight and develop action plans from them.
• You’ll lead a small team and provide direction and support where needed.
• You’ll manage a delivery programme of journey improvements across the Trust to ensure all journeys complement and work together.
• You’ll work with stakeholders to build understanding and ensure they are aligned with the programme to improve marketing consent across all supporters.
• This role is a 6 month fixed term contract.
• This role includes a mix of working from home and at our main office in Grantham, Lincolnshire. Visits to Grantham would be required no more than once a month on average.
The Candidate:
• You have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count.
We are looking for candidates who have the following:
• Worked in a supporter or customer centric role.
• Strong collaboration skills with the ability to work with different teams, projects and programmes.
• Experience setting and monitoring budgets for delivering supporter journeys.
• Knowledge of the principles underlying Charity Commission regulations, GDPR and other applicable legislation.
• Experience leading diverse teams and delivering change without direct responsibility.
• Proactive thinking skills, with the ability to identify improvements and commit to deliverable actions.
• Knowledge of cross functional groups to deliver strategy and plans.
• Experience in resource management with responsibility to manage direct reports whose focus is on data selections and consent and permissions.
• Strong organisational and prioritisation skills, often working with complex and conflicting information.
• Knowledge of communicating ways of working.
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave - 25 days + bank holidays (pro rata for part time)
• Buy and Sell Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme
About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.
Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage. Make sure that you answer the Application Questions to show your relevant skills and passion for the role.
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
Interviews will be held via Microsoft Teams on 3rd December 2025.
The client requests no contact from agencies or media sales.
We are recruiting three Digital Product Managers, to join our Digital and Service Design Team on a 23 month Fixed Term Contract.
The Fund is embarking on an exciting digital journey over the coming years. This role will put you at the heart of those ambitions. You will take a lead role in helping us to translate these ambitions in to operational reality through improving our current digital service. If you love a challenge, including delivering ambitious outcomes, whilst working collaboratively with a rapidly growing digital team then this role is perfect for you.
The role is crucial in helping us deliver our digital strategy. As a Digital Product Manager you will take ownership of one or more of our critical digital products (and the relevant part of the service journey). That could be further improving an existing digital product like the recently launched website, or designing and developing a new digital product as part of our future digital roadmap.
This is a senior role with real impact, and you will have the opportunity to lead multidisciplinary teams to achieve great results for our colleagues and the wider community.
As part of the Digital and Service Design team, you will:
- Lead on the design, development, and launch of new digital products.
- Set a clear direction for your product(s), whilst maintaining focus on measurable outcomes.
- Take responsibility for overseeing the ongoing product lifecycle of existing digital products including roadmap development activity.
- Lead multi-disciplinary digital product teams, embedding best practice, whilst empowering colleagues to deliver the greatest impact.
You will also:
- Demonstrate strong strategic awareness, including balancing user needs, organisational priorities, and strategic objectives.
- Work with your peers to establish a product management methodology for the Fund, and mentor/coach colleagues to increase capability at the Fund.
- Work with colleagues across our portfolios, data, impact, technology and communications to embed organisational change (including leading business readiness activity).
We are entering an exciting period of change, guided by our Digital Strategy. You will need to be comfortable working in a changing environment, driving new ways of working and helping others adapt. You should be keen to learn and apply digital, agile and user-centred design approaches.
If you are looking to develop your career or take on a new challenge we would invite you to come and have a chat to find out more.
Expectation on travel or location: we have four away days a year where you will be expected to attend across the UK.
Interview details:
- Date: 10 - 12 December 2025
- Format: Virtual
Location: UK - We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Newcastle and Newtown.
We will be hosting a briefing session on: Thursday 20th November 12:45 – 13:30 pm, to register or ask any questions please contact the recruitment team.
How to apply:
Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.
Essential Criteria:
- Deep expertise in digital product management, with a track record of successfully managing products through the various stages of the product lifecycle.
- Demonstrated ability to set and communicate a compelling product vision, and deliver outcome-driven improvements.
- Communicate and influence with impact, with proven ability to influence at senior leadership level, and the ability to build consensus, navigate challenge, and communicate technical or complex decisions clearly.
- Proven leadership of multidisciplinary teams, with a focus on building capabilities, continuous development, and inclusive team culture.
- Excellent problem-solving and prioritisation skills, using research, data and input from diverse stakeholders to make evidence-based decisions.
- Adept at managing change and adoption, bringing energy, resilience and drive to embed new ways of working with a track record of delivering change in a large complex organisation with multiple stakeholders.
Desirable Criteria:
- Ability to measure and evaluate product success, including defining KPIs, analysing user behaviour and feedback (and iterating to deliver impact).
- Understanding of technology, design, data, and business processes in a complex organisation. Note: one role will be focussed on transforming our data capabilities.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
Here at the IOP we are looking for a Project Officer within the Education and Workforce team for a fixed period until the end of September 2026 to support us in our mission.
What is it like working at the IOP?
The IOP is a friendly and ambitious organisation. Inclusion and diversity are central to our work and we have a ‘work anywhere’ policy to make working at the IOP as flexible as possible. Looking after our colleagues and supporting them in life and work is our priority, ensuring they can live their best lives, with competitive salaries, professional development opportunities and generous benefits.
Our comprehensive benefits package including:
- An excellent pension scheme - (up to 12% company contribution)
- Private medical insurance, life assurance, dental insurance, health care cash plan (via salary sacrifice) eye care vouchers, annual flu vaccinations, long service awards, employee assistance programme
- Floating bank holidays (choose when to take your bank holidays throughout the year)
- Generous annual leave (25 days starting as a standard)
- Flexible working
The Role
This position will support the Education and Workforce team in its mission to build a thriving, diverse physics teaching community and will see you support the operational delivery of the Scholarships Programme, including the recruitment, assessment and selection of Scholars, and the two-year support programme.
What will I be doing?
Working for our Strategic Implementation Manager the focus will be on leading on the operational delivery of the IOP Teacher Training Scholarships. Key responsibilities of the role include:
- Providing support to the Strategic Implementation Manager in relation to the Scholarships budget, including creating budget forecasts and quarterly invoices.
- Working with our internal Marketing Department to shape the marketing programme and evaluating the effectiveness of our various advertising channels – including our webinar series.
- To manage applications, including setting up and maintaining the online application form, screening ineligible candidates, obtaining references from referees, collating applications for the shortlisting process and assessment panels.
- Data management and storage, including providing data and analysis to facilitate monthly/quarterly reporting and invoicing to the DfE, ensuring candidate and Scholar data is captured, maintained and deleted according to the IOP policy guidelines, supporting the tracking of scholars through their initial training and into teaching. Including, supervising the consultant in charge of the data capture of the status and wellbeing of Scholars.
Who will I work with?
You will be line managed by the Strategic Implementation Manager and support the Manager Teaching Workforce in the delivery of their projects.
Ideally, we hope you’ll apply if your skills include:
Essential Criteria
- Experience of working in a project-based environment with significant internal and external stakeholder interest. Note that formal project management qualifications are not a requirement.
- Sustained and confident working knowledge of MS Excel and handling data
- Skilled in the administration and PM of multiple projects and ensuring quality assurance through evaluation, reporting and monitoring processes and documentation.
Nice to have
- This role does not require physics subject knowledge or teaching experience, but these would be an advantage.
- Website maintenance experience
- Experience using customer relationship management software, such as Salesforce.
The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity. We know that not every candidate fits into a neat little box, and that's okay! So, even if your experience looks a little different from what we’ve identified but you believe you’d bring passion, creativity, and a willingness to learn, we’d love to learn more about you!
Application
Alongside your CV, please ensure you include a brief cover letter stating how you meet the person specification.
Why should I want to work for the IOP?
The Institute of Physics (IOP) is the professional body and learned society for physics in the UK and Ireland - we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society. To find out more about our work, watch this film.
Should you require any reasonable adjustments to support you in your application and / or throughout the recruitment process please do not hesitate to reach out to us for support.
To apply for this role please click the link below, best of luck with your applications!
We strive to make physics accessible to people from all backgrounds.


The client requests no contact from agencies or media sales.