Data management jobs
About Malaria No More UK
We exist to end malaria, together. Malaria is preventable and treatable — yet a child still dies every minute from this disease. At Malaria No More UK (MNMUK), we refuse to accept this. Through targeted influencing communications, bold partnerships and political advocacy, we mobilise the leadership, funding and innovation needed to end malaria. We work to protect G7 ODA budgets for malaria and unlock new financing opportunities that accelerate progress toward a malaria-free world.
At a time of uncertainty for international development and malaria financing, this work has never been more vital. The future of the malaria fight is being shaped now — and with the right leadership, creativity and advocacy, we can secure the investment needed to end malaria in our lifetime, saving lives and unlocking billions in shared growth and prosperity
Job summary
The Senior Policy and Research Manager will play a central role in building MNMUK’s advocacy arguments both globally and within the UK. The postholder will lead MNMUK’s flagship research projects, developing and commissioning new research, managing consultants, writing compelling reports and supporting the team with widespread dissemination across donor markets and media.
We are looking for someone who has demonstrable experience of developing, commissioning and interpreting qualitative and quantitative data/research, and who has had experience of working in a team to translate evidence and policy into advocacy arguments and media outputs. We are looking for a confident communicator (especially in written form) with strong project management skills and attention to detail.
Key responsibilities
Research and evidence management
· Lead the development, commissioning and project management of quality research, data and insight projects to build advocacy arguments and drive news media coverage
· Lead on generating evidence, insights and research, including analysis of existing data (evidence reviews/secondary analysis) and primary quantitative/qualitative research
· Drive sustainable, well accepted processes to ensure the organisation uses up to date and accurate statistics and messaging
· Monitor updates in malaria science and research, keeping MNMUK aware of key developments
· Develop subject expertise on malaria, global health research and development and new financing (World Bank IDA, philanthropy, blended finance)
Campaign and media support
· Write compelling reports, briefings and inquiry submissions for politicians and policymakers, and work with colleagues to provide support on similar documents.
· Work closely with the media team to develop the content needed to deliver supportive news coverage (both in the UK and globally)
· Support the development of policy and campaign propositions across our MNMUK’ work (including innovation/science of malaria tools and financing opportunities for global health)
· Present policy arguments and findings for internal and external audiences in a clear and compelling way
Partner relationship management
· Develop and manage relationships with key partners in the fields of scientific research e.g. LSHTM and global health bodies e.g. Gavi, the vaccine alliance
· Occasional travel may be required to Africa and/ or Europe, sometimes at short notice.
Qualifications, skills and experience
Essential
Experience
· Significant experience of using policy and research to drive advocacy, policy or communication strategies and campaigns (globally or within the UK)
· Significant experience of developing /commissioning research and managing consultants
· Significant experience of supporting the development of impactful news media products (including media stories and press trips)
· Experience writing reports, briefings and consultation responses for political audiences
· Evidence of successful relationship building and partnership working
· Strong project management and organisational skills
Knowledge
· Understanding of key international development issues and debates
· Knowledge of relevant research methods and how to apply them
Skills
· Strong quantitative and qualitative data analysis skills
· Strong copywriting skills – able to translate complex content into language the public and media can be motivated by
· Stakeholder management and relationship building skills
· Attention to detail
Desirable
· Experience working on malaria or global health
· Academic background in international development / global health / malaria or a related field
· Experience working in matrixed or cross-functional organisational structures
· Knowledge of World Bank financing structures
· Knowledge of AI tools for research processes
· Experience of working with a range of senior stakeholders
What we offer
· A collaborative, creative and mission-driven team culture
· Hybrid working
· 10% employer pension contribution
· 28 days holiday plus bank holidays and organisation-wide closure over the Christmas period to ensure everyone enjoys a meaningful break
· Opportunities for learning and development
To bring unifying and impactful communications, campaigns and partnerships to drive advocacy to end malaria for good.
What we do
For one in two of us, cancer will change everything.
When it does, so can we.
Weston Park Cancer Charity is here to face cancer with you. Our services, advise and support are for you and the people close to you, helping everyone to live with and beyond cancer. The funds we raise also support vital, pioneering research and clinical trials led by the exceptional medical experts at Weston Park Cancer Centre. It’s our job to care in every sense for our patients and their families. Our help is free, and we’re here for you, together every step.
What you do
Main purpose of post
The Campaign Manager will lead the development and delivery of engaging, audience-focused campaigns that raise awareness of the charity, increase understanding of cancer support services, promote grant-giving programmes, and help drive fundraising growth across the region.
The role will focus on bringing the charity’s impact to life through powerful storytelling, creative campaigns, and compelling content that demonstrates how the charity supports people affected by cancer and invests in hospitals, healthcare services, and local communities.
Working across fundraising, services, and communications, the Campaign Manager will develop integrated campaigns that inspire support, strengthen community engagement, and increase the visibility and reach of the charity.
Key Responsibilities
Campaign Development & Delivery
• Develop and deliver multi-channel campaigns that support the charity’s strategic priorities and objectives.
• Create awareness campaigns that promote the charity brand, support services, fundraising activities, and grant-giving programmes.
• Lead campaign planning from concept through to delivery and evaluation.
• Ensure campaigns are audience-focused, emotionally engaging, and aligned with the charity’s values and tone of voice.
• Coordinate campaign timelines, budgets, assets, and stakeholder input to ensure successful delivery.
Demonstrating Impact Through Storytelling
• Develop compelling campaign content that demonstrates the real-life impact of the charity’s work.
• Showcase how fundraising supports people affected by cancer, healthcare improvements, hospital services, community initiatives, and wellbeing programmes.
• Gather and develop case studies, patient stories, supporter testimonials, videos, photography, and impact data.
• Work sensitively with beneficiaries, families, healthcare professionals, and grant recipients to capture authentic stories.
• Translate complex healthcare or grant information into accessible and engaging public-facing content.
Supporting Fundraising Growth
• Create campaigns that help increase fundraising income and supporter engagement.
• Support community fundraising, events, corporate partnerships, individual giving, and appeals through targeted campaign activity.
• Develop supporter journeys and engagement campaigns that encourage donations, participation, and long-term loyalty.
• Identify opportunities to broaden audience reach and attract new supporters.
Awareness of Services & Grant-Giving
• Increase awareness of the charity’s support services among people affected by cancer, carers, healthcare professionals, and local communities.
• Promote grant-funded projects and partnerships across hospitals and community settings.
• Work collaboratively with service delivery teams and healthcare partners to communicate outcomes and opportunities effectively.
• Support campaigns that improve access to services and reach underserved audiences.
Content & Communications
• Develop campaign content across digital, print, social media, email, video, PR, and advertising channels.
• Work with designers, photographers, videographers, agencies, and suppliers where required.
• Ensure all campaign materials are accurate, accessible, inclusive, and on brand.
• Contribute to website content, newsletters, impact reports, and social media storytelling.
Monitoring & Evaluation
• Monitor campaign performance and provide regular reporting on engagement, reach, conversions, and impact.
• Use audience insights, analytics, and feedback to optimise campaign effectiveness.
• Evaluate return on investment and identify opportunities for continuous improvement.
Relationship Management
• Build strong relationships across fundraising, services, healthcare partners, community organisations, and external suppliers.
• Act as a positive ambassador for the charity at events, meetings, and partnership activities.
• Support collaborative working across teams to maximise campaign impact.
General Responsibilities
Every employee is required to:
• Adhere to, and comply with, organisational policies, procedures and guidelines at all times.
• Take all reasonable steps to manage and promote a safe and healthy working environment which is free from discrimination.
• Comply with the organisational policy on confidentiality, and the General Data Protection Regulations
• Respect the confidentiality and privacy of donors, guests and staff at all times.
• Maintain a constant awareness of health, welfare and safety issues affecting colleagues, patients, volunteers, visitors and themselves.
• Participate in personal and organisational training and development and performance framework meetings
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Who you are
We are seeking a highly motivated individual who shares our values to join Weston Park Cancer Charity’s busy charity team. Our Campaigns Manager will play a vital part in our team and help us to deliver our vision: a better life for those living with, and beyond, cancer in our region. If you are interested in progressing your career within an organisation which makes a real difference to the lives of thousands of people, we’d love to hear from you.
About you:
• You are a compassionate communicator: able to communicate sensitive stories with empathy, authenticity, and respect.
• You are a strategic thinker: understands how marketing supports fundraising, awareness, and community impact.
• You are creative & innovative: generates fresh campaign ideas that engage diverse audiences across the region.
• You are a collaborative relationship builder: works effectively with patients, staff, volunteers, supporters, healthcare partners, and media.
• You are results-driven & organised: uses insight, data, and strong project management to deliver measurable outcomes.
• Act as an ambassador for Weston Park Cancer Charity, reflecting the objectives and values, and to always work in the best interests of the charity.
• Support and encourage harmonious internal and external working relationships
• Make a positive contribution in delivering the charity’s strategy and raising the profile of Weston Park Cancer Charity.
Our Total Rewards Package
Our Total Rewards Package is the result of staff feedback and best practice across the charity, public and private sectors. Some of our key benefits, depending on eligibility, include:
• 27 days (plus bank holidays) annual leave
• Option to purchase additional five working days per year
• Westfield Health level 4 coverage
• 12 weeks maternity leave at 100% pay and an additional 6 weeks at 50%
• Up to 2 weeks full paternity pay
• NHS benefits
• Hybrid working
• A minimum 4% employee / 6% employer contribution through our Auto Enrol private pension scheme. *Tax relief is automatically claimed for the staff member.
• Death in service cover
• Birthday Leave
The client requests no contact from agencies or media sales.
We are looking for a Senior Developer, specialising in Integrations, APIs and Power Platform, to join our growing IT team at ClientEarth. The role will be based in our London office but contributes to ClientEarth’s global operations across the US, UK, Europe, China and Japan. If you’re passionate about Microsoft technologies, innovation, and creating smarter digital experiences, this is your chance to join a growing team and play a key role in shaping a new technology vision at ClientEarth.
For this role, the postholder will be required to be in the office 3 days a week, with 2 remote working days per week. This is due to training and project collaboration requirements.
Key Responsibilities
- Proactively deep-dive on organisational problems and processes, applying problem-solving and decision-making skills. Deliver services and solutions using the MS Power Platform, SharePoint, Teams and other MS365 services. This will include but not be limited to creating Canvas and Model-driven apps to improve efficiency and digitise processes.
- Identify areas and build processes where Power Platform and M365 can be better leveraged to facilitate process improvement and automation.
- Integrate and manage data sources like Dataverse, Sharepoint and SQL.
- Guide and educate employees on the effective use of the Power Platform (Power Apps, Power Automate, Power BI and Power Virtual Agent), SharePoint, MS Teams and other MS365 services.
- Oversee, review and, as appropriate, sign-off on the work of line-managed staff, setting clear expectations and ensuring deliverables meet agreed quality standards and timelines.
- Support the Global Head of IT to deliver key projects including CRM, AI and Automation.
- Identify and communicate platform risks, constraints and opportunities (e.g., licensing, security, data residency, scalability), feeding clear recommendations and decision points to the Global Head of IT and wider leadership.
See the job description for a full list of duties for this role.
Skills, Knowledge & Expertise
- Certified in Microsoft Power Platform Functional Consultant PL-200 (essential)
- Certified in Microsoft Power Platform Developer PL-400 (essential)
- Proficient in Microsoft Power Platform components (Power Apps, Power Automate, Dataverse, Power BI) with 3+ years working experience (essential)
- 3+ years experience designing and building APIs, including RESTful services, with a strong understanding of authentication, versioning, and error handling. (essential)
- Experience with Dataverse data modelling and security roles (essential)
- Knowledge of JavaScript, HTML, CSS, and Azure Functions for extending app functionality (essential)
- Excellent troubleshooting experience (essential)
See the job description for a full list of duties for this role.
Job Benefits
Further Information
Have a question about this job? Please visit Jobs at ClientEarth | ClientEarth Careers for advice on applying, FAQs, and more.
Flexible working: We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based. See our benefits page for more: Benefits | ClientEarth Careers as well as our flexible working FAQ.
ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our Equity, Diversity and Inclusion (EDI) at ClientEarth | ClientEarth journey page for more.
Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.
ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.
Using the power of the law to protect life on Earth.


The client requests no contact from agencies or media sales.
Job Title: Investment Operations Officer
Department: Core Team (Middle Office)
Reports to: Risk and Investment Operations Senior Manager
Grade: Officer - Core
Employment Type: Full-time, Permanent
Salary: £38,000 - £42,000 (depending on experience)
Location: Hybrid - London, EC1Y and homeworking
About Better Society Capital (BSC):
Better Society Capital (BSC) is the UK's leading social impact-led investor. Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK; we do this by investing ourselves and enabling others to invest for impact too. Since 2011, we have helped the social impact investment market grow twelve-fold to over £10 billion. This capital has financed social purpose organisations tackling everything from homelessness to mental health and fuel poverty. BSC manages £634m of its own investments as well as acting as portfolio manager for the Schroder BSC Social Impact Investment Trust (SBSI) managing its £83m portfolio. As BSC begins delivering its next five-year strategy, the organisation is embarking on a period of significant opportunity, growth and impact.
The opportunity:
The Investment Operations Officer is responsible for supporting the day-to-day operational activities of investment funds. This role ensures the accuracy, efficiency, and integrity of fund processes, including trade settlement, reconciliation, operational checks for cash management, and data management. The ideal candidate combines strong analytical skills with attention to detail and an understanding of financial markets.
What you will do:
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Monitor and support daily fund operations, including trade processing, settlements, drawdown checks, account opening
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Perform reconciliations across custodians, brokers, and internal systems to ensure data accuracy, counterparty management
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Liaise with internal teams (portfolio management, compliance, risk) and external parties (custodians, administrators, auditors)
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Maintain and improve operational processes and controls
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Fund documentation ingestion management and data inputs
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Project management and assistance with Investment team’s post investment decision deal onboarding
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Prepare periodic reporting requests / questionnaires for external stakeholders
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Ensure compliance with regulatory requirements and internal policies, and support ongoing compliance reporting of the business
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Support KYC/CDD processes for all investment and advisory relationships
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Participate in at least one ‘BSC Citizenship’ activity, helping to make BSC a great place to work – this could be helping to organise our summer or winter social, joining the Staff Council or helping with health and safety
What you will bring:
Qualifications & Experience
Essential:
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Demonstrable experience of your excellent analytical and problem-solving skills
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Experience of working in an environment where high level of attention to detail and accuracy is vital
Desirable
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1–3 years of experience in fund operations, asset management, or financial services (preferred but not mandatory)
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Understanding of financial instruments (particularly alternatives) is preferred but not mandatory
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Proficiency in Excel and familiarity with AI, CRM and PMS systems
Skills, Abilities and Attributes
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Strong communication and interpersonal skills
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A genuinely service-orientated outlook – you take pride in making things run well
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Ability to work in a fast-paced environment and manage multiple priorities
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Collaborative, with a hands-on approach to pro-actively solving problems with others and with a solution orientated mindset – someone who anticipates needs rather than waits to be asked
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Prior knowledge or interest in social enterprise, charity or impact related work
Embody Better Society Capital core values:
Ø Purposeful –We are passionate and energetic in our work to bring about our long-term vision of a thriving social investment market that enables positive social impact.
Ø Pioneering Spirit - We give our team the autonomy and flexibility to be entrepreneurial and creative. We have the courage to push boundaries and a restless drive for change
Ø Openness - We listen, learn, experiment and collaborate. And we are adaptive and flexible in responding to what we learn.
Ø Rigorous - We take a rigorous approach in all we do. We expect the highest standards and continually strive for excellence
Ø Respectful - We are genuine in both our approach and aspiration. We value each member of our team and our partners for what they bring.
Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
How to apply:
Please apply via Applied which is designed to minimise unconscious bias in recruitment. We will review your CV and two written answers which should answer the two following prompts:
1. Think of one piece of professional work from the last 3 years that best demonstrates why you’d be a strong fit for this role at Better Society Capital. Please cover:
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Context - Where were you working and what was the goal?
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Your role - What were you personally responsible for?
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Two key decision you made - What options did you consider, and why did you choose the path you did?
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Impact - What changed as a result? Please include any concrete outcomes (numbers, stakeholder feedback, decisions taken, etc.).
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Looking back - What, if anything, would you do differently now, and why?
2. We want to understand why you are interested in a career here at BSC. Tell us about a time where you tried to do something to create a positive change.
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What was the goal?
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Did it happen?
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What did you learn about yourself along the way?
Your answers should be no longer than 250 words each
NB We do screen for applications that appear to be heavily generated by AI. You’re welcome to use AI tools to support small edits, such as improving grammar, structure or clarity, but your CV and supporting answer should reflect your own experience, knowledge, skills and motivations. Applications that feel authentic and genuinely personal are most likely to receive a 5-star score.
Closing Date: 9am - Wednesday 10th June 2026
Interviews
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Initial Screening calls will be held 17/18th June
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Round 1 interview (virtual) will be held w/c 22nd June
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Round 2 interview (in-person) will be held w/c 29th June
We are a Disability Confident Committed employer. Disabled applicants who meet the essential criteria will be considered for an initial screening interview. When application numbers are high and we are unable to interview everyone who meets the minimum criteria, we will prioritise those who best meet the essential requirements of the role.
We are defining a disability in accordance with the Equality Act 2010, as a person who has a physical or mental impairment, and the impairment has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities. You will be asked in your Applied application whether this applies to you.
If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch.
You can find out more about our recruitment approach here
Other terms
Location: We are a UK-based business with an office in the Old Street area of London, accessible via a number of public transport links. Colleagues typically spend 40% - 60% of their working hours in the office, and the remainder from home. However, the exact requirements for this role can be discussed at interview. We hope that this working pattern encourages Better Society Capital employees to achieve a healthy balance between work and personal life, as we adapt to the needs of our diverse workforce.
Right to work: We are unable to offer work sponsorship for this role. Candidates need to have the existing right to work in the UK and for the duration of employment to be considered.
Equity, Diversity and Inclusion: Better Society Capital is committed to being a diverse organisation that is truly representative of the communities we serve. We therefore welcome applications from candidates of all backgrounds, particularly those under-represented in the social impact investment sector (e.g. people from LGBTQIA+, racialised, disabled, or under-served communities).
We are an equal opportunities employer with an inclusive environment where all employees can contribute to their fullest potential. We want every colleague to be able to deliver their work with dignity, equality, comfort and independence. Our office is fully accessible with step-free access and an open-plan set up. We are open to accommodation requests regarding assistive technologies, accessibility tools, flexible working or any other reasonable adjustments that will make working or visiting here more accessible for you. If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch .
Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced mental health or social care professional ready to lead on a new crisis service at the interface if A&E and community care?
We are recruiting a Clinically Led Team Manager to support mobilisation of a brand-new pilot in North Essex. The service will provide targeted support to individuals who frequently present to A&E in mental health crisis, following self-harm, suicide attempt or suicidal ideation. This is a leadership role for an experienced mental health or social care professional. You will combine operational management with clinical oversight to ensure safe, evidence-based and trauma-informed crisis interventions.
Salary of £28,500 - £31,500 per annum, pro rata. Starting salary will be dependent on whether the successful candidate holds relevant mental health or social care qualification.
The Role
As team manager you will be responsible for the day to day running of the pilot. You will lead a small team to deliver high standards of practice, safe risk management, develop effective pathways between hospital and community teams, and maintain strong alignment with Phoenix Futures’ values and organisational priorities.
You will have oversight of data quality, reporting and performance management in order to demonstrate the impact of the pilot to commissioners and wider stakeholders.
The pilot will focus on Colchester General Hospital A&E department, and the role will be based in our Colchester office, although travel may be required across North Essex to ensure effective service delivery.
This role requires confidence and professional judgement.
About You
You will be a qualified and experienced mental health of social care professional who is confident working with high-risk, complex presentations. You will bring credibility within multi-disciplinary settings and be motivated by the opportunity to shape and lead a new crisis service at the interface between hospital and community care.
To join us a Team Manager you will have:
- A recognised professional qualification in mental health or social care (desirable)
- Experience supporting people with complex needs within mental health, social work, substance use, or related services
- Experience of managing and supporting staff, ideally within a frontline or clinical environment
- A strong understanding of risk management, safeguarding, and multi-agency working
- The confidence to make sound professional judgements when working with high-risk presentations
- The ability to build and maintain effective relationships with partner agencies, including NHS services, adult social care, and treatment providers
- Experience of monitoring performance and reporting data to managers and commissioners
- Strong organisational skills, with the ability to balance operational demands with quality and safety
You will also bring:
- A flexible and innovative approach to service delivery
- Determination, resilience, and a genuine passion for improving outcomes for people in crisis
- Excellent communication skills, both written and verbal
- Confidence using Microsoft Outlook and Word, with familiarity in database or case-management systems
So, if you’re seeking your next challenge as a Team Manager, please get in touch or apply today. Please note: This post is not suitable for candidates without a professional mental health or social work background.
Your Rewards
- Salary of £28,500 - £31,500 per annum, pro rata. Starting salary will be dependent on whether the successful candidate holds relevant mental health or social care qualification
- Opportunity to access yearly salary increments (subject to appraisal), meaning potential salary increase up to £36,000 per annum, pro rata
- Committed to providing a Real Living Wage for you, through accreditation with the Living Wage Foundation
- 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)
- Benefits including season ticket loan, pension scheme and life assurance
- Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
- Continuous training and career development via PXL our dedicated learning management system
- Access to a 24/7 Employee Assistance programme including telephone and online access
- A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
- We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.
About Phoenix Futures
Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment. Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.
We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional well-being. We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency.
We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.
Interview Process
We want you to feel comfortable to be your best during the interview process, so that you can get to know Phoenix and we can get to know you. All details will be provided in advance so that you can feel adequately prepared, and we can support you with reasonable adjustments as required.
Please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.
We use our expertise to support people in their personal recovery and to improve their lives.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Woman's Trust
The charity was established in 1996 to meet the gap in specialist mental health services. Woman’s Trust is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.
Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awarenessraising workshops and training for professionals, building on our research and policy to improve systems nationally.
About the role
The Therapeutic Services Project Manager will lead on performance monitoring and reporting to funders ensuring robust data governance, GDPR compliance and to inform service delivery, development, survivor engagement and organisational performance. This role is critical to embedding a culture of data-driven decisionmaking, using performance monitoring to support high-quality service delivery in line with sector standards and quality assurance frameworks. The role will provide leadership on project implementation and delivery alongside the Head of Therapeutic Services.
This role will be responsible for performance monitoring and reporting across Woman’s Trust, so that staff can use our internal service data to inform their ongoing work and decision-making.
The Therapeutic Services Project Manager will take ownership of concisely communicating our performance data to both internal and external stakeholders to ensure targets and contractual obligations are being met. The role will deliver on Woman’s Trust’s strategic priorities with regards to service contracts, data, monitoring and evaluation. You will not only mentor and develop capacity within your own team but act as a data advocate, enhancing the relationship between the front-line workers Woman’s Trust’s work and the staff managing the contractual obligations.
Hours: Part-time, 28 hours per week (0.8 FTE).
Contract: Permanent.
Location: Woman’s Trust premises including co-location with statutory partners and community partnership locations. Woman’s Trust operates a hybrid working model with a minimum of 50% to be on-site.
For further information and to apply, please visit our website.
Please note, CVs and cover letters should be sent in Word format.
Closing date: 29th May 2026.
Interviews will be held on a rolling basis.
This post is open to female applicants only, in line with the Equality Act 100 pursuant to Schedule, 9 Part 1 applies. We particularly welcome applications from women from black and minoritised, and disability communities.
An enhanced DBS clearance is required for this role. Police vetting Clearance may also be required.
JRS UK is recruiting a full-time Senior Fundraising and Communications Officer, responsible for helping to build our support base, especially among the Catholic community.
This is a senior role, reporting to the Head of Communications, Fundraising and Advocacy and working closely with the Fundraising and Communications Manager. It will involve developing and delivering our strategy for recruiting supporters in parishes and other settings, as well as delivering a range of fundraising initiatives including our challenge events programme. We are seeking someone with a proven track-record in fundraising and community outreach, as well as a good understanding of the Catholic community in the UK.
You’ll be part of a mission that restores dignity, hope, and agency to people rebuilding their lives after displacement. Whether you're introducing our mission to parishes, representing us at national events, or recruiting participants for our challenge events, your work will have real impact. If you're passionate about justice, have a strong knowledge of fundraising and want a role that improves the lives of people seeking sanctuary, this is your chance to make a difference every single day.
Job description
1. Developing and leading JRS UK’s parish engagement plan:
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Strategic development of JRS UK’s long-term approach towards engaging parishes in our mission
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Arranging and delivering fundraising appeals, talks, and engagement with parish groups
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Ensuring that parishes supporting our mission are kept up to date with our work and opportunities to get involved
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Building sustainable relationships with at least 20 parishes annually by year two
2. Expanding JRS UK’s outreach in the Catholic and wider Christian community:
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Identifying and delivering opportunities to share our mission with others and involve them in our work including:
i. representing JRS UK at national events
ii. leading our engagement with other Jesuit organisations and Catholic organisations such as the National Justice and Peace Network
iii. Producing resources tailored to different audiences such as Catholic youth groups, Justice and Peace groups, and non-churchgoing Catholics
3. Leading recruitment of regular donors:
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Utilising the opportunities outlined here to engage new regular/committed supporters
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Recruiting at least 120 new regular supporters annually by year 2
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Working with the Fundraising and Communications Manager on our process for welcoming and stewarding regular supporters
4. Leading our challenge events programme:
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Recruiting and stewarding our teams for the TCS London Marathon, London Landmarks Half Marathon, and Vitaly 10k ensuring all participants are supported, equipped, and celebrated
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Keeping past participants up to date with our work and the impact of their support
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Promoting opportunities for supporters to undertake their own fundraising events
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Raising a net income of £20,000 annually through challenge events by year 2
Other responsibilities
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Working with the Fundraising and Communications Manager on our schools and universities engagement plan
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Ensuring good quality supporter records are kept in compliance with data processing requirements
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Periodic management of interns or volunteers
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Other duties as required by the Head of Communications, Fundraising and Advocacy
The client requests no contact from agencies or media sales.
The Senior Supporter Engagement Manager will lead the strategic development of personalised, data‑driven supporter experiences that deepen engagement and maximise long‑term value. This role oversees the design and optimisation of multi‑channel supporter journeys, with a key focus on the creation and delivery of the email, SMS and What’s App communications, as well as our loyalty‑focused communications such as Cure Magazine, supporter newsletters and seasonal loyalty comm such as Christmas Cards. You’ll be a resident expert in marketing personalisation and data automation through martech tools.
Acting as the organisation’s expert in supporter experience design, the postholder ensures that every interaction — from the point that a supporter hits our database to long‑term stewardship — is timely, relevant, and insight‑led. You will use a mix of influence, coaching and collaboration skills to work across the organisation – working closely with Fundraising, Digital, Data, Business Intelligence, Insight, Policy and Campaigning, Volunteering, Info Services and Brand teams to embed a culture of continuous improvement and supporter‑centric thinking.
Most importantly you’ll be passionate about giving supporters a fantastic experience so that they stay longer, do more and feel like a valued part of getting to a cure for dementia.
Key Responsibilities:
Supporter Journey Development & Design
· Lead the end‑to‑end design of supporter journeys working collaboratively across all the organisation, taking an audience led approach in achieving our income, engagement and influence objectives, joining the dots and identifying opportunities for cross sell, upsell and integration of offers throughout a supporter's relationship with us.
· Oversea the mapping and optimisation of lifecycle journeys, ensuring they are insight‑driven, segmented, and aligned with organisational goals towards a cure.
Responsible for ensuring your teams are expert in our martech, and use testing frameworks (A/B, multivariate), data and performance insights to optimise journeys performance.
· Lead for automation of journeys within our martech, balancing efficiencies on resource with excellent supporter experiences.
· Lead for data, compliance and technical troubleshooting.
Data Selections & Audience Targeting
· Responsible for making audience targeting decisions ensuring accurate, timely, and insight‑led targeting for all fundraising and engagement activity.
· Working collaboratively with the BI team to ensure the development and application of data modelling and propensity models to predict supporter behaviour models that support tailored communications and efficient campaign delivery.
· Work closely with Data and Analytics teams to maintain data quality and optimise selection processes, and work with insight and BI to translate performance outputs into actionable recommendations for optimising our supporter journey performance.
· Ensure robust documentation, governance, and continuous improvement of data targeting and selection workflows
· Work collaboratively with the digital analytics team to ensure a strong connection between web and paid digital activity to avoid siloes across the stages of a supporter's experience with ARUK.
Supporter Loyalty & Stewardship Communications
· Lead the creation of loyalty‑focused communications that build long‑term relationships and increase lifetime value and deliver on our supporter experience principles – including communications such as Cure Magazine and E-newsletter.
· Work collaborative with Senior Supporter Relations Manager to develop stewardship frameworks that recognise and thank supporters at key moments – including the coordination of an ARUK approach supporter Christmas and Seasonal greetings.
· Ensure collaboration within these organisational supporter loyalty communications is effective leading for RACI and levels of approval.
· Lead for your team adhering to GDPR-aligned audience management and safe data activation.
Leadership & Collaboration
· Manage and develop a multi‑disciplinary team across your key responsibilities, fostering a culture of audience led, testing, continuous improvement and joined up thinking, planning and delivery.
· Build strong relationships with key stakeholders across fundraising, digital, brand, data, insight, info services, policy and campaigning, and research teams to ensure alignment and shared priorities.
· Responsible for keeping up to date on latest thinking, tools and technology for delivering effective Supporter Experiences, working closely with our Salesforce Technical Product Owner. And represent the charity in conferences, networking and influencing within the sector.
Knowledge, skills and experience needed:
· Extensive experience in supporter or customer journey design, CRM‑driven marketing personalisation and data automation
· Strong understanding of email marketing and supporter journey platforms and infrastructure, automation tools, and CRM systems.
· Familiarity of audience targeting segmentation and data selections.
· Familiarity with propensity modelling, predictive analytics, or working alongside data science teams.
· Proven ability to lead teams and manage complex, cross‑functional projects.
· Strong analytical mindset with the ability to translate insight into action.
· Excellent communication and stakeholder‑management skills.
· Demonstrable experience of leading supporter engagement programmes across multi-channel campaigns and activity.
· Demonstrable experience of working with external partners, including creative agencies, platform providers, research agencies, print and production houses.
· Demonstrable budget development and management experience.
· Deeply supporter‑centric, with a passion for creating meaningful experiences and supporter communications.
· Ability to distil complex data into simplified actionable insights that build the programme.
· Curious, analytical, and comfortable working with data and making driven decision‑making.
· Creative thinker who enjoys solving complex problems, particularly solving problems in collaboration with stakeholders.
· Collaborative, confident, and able to influence at all levels, particularly at a senior level across the organisation.
· Experience of coaching internal stakeholders, with strong workshop facilitation experience.
· Committed to continuous learning and innovation.
Additional Information:
Ways of working:
As part of our Agile ways of working, you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £56,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 31st May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Interviews: 10th June in-person at our Dorfman Centre
Employer: King's Trust International (not The King's Trust)
Join The King’s Trust International and play a pivotal role in unlocking life changing opportunities for young people around the world. As our Prospect Development Manager, you’ll sit at the heart of our fundraising team driving a high-quality pipeline of prospects, delivering insightful research across individuals, corporates and institutions, and ensuring we operate to the highest ethical and compliance standards. You’ll also lead the transition to Microsoft Dynamics, shaping how we use data to power fundraising success.
This is a brilliant opportunity for someone with strong analytical skills, sound judgement and a passion for impact. You’ll work closely with senior stakeholders, influence fundraising strategy, and champion best practice in prospect research, data use and due diligence. If you’re a proactive self starter who thrives in a fast paced, purpose driven environment, this is your chance to help scale a global organisation dedicated to helping young people learn, earn and thrive.
Perks for working at The King’s Trust International:
- Great holiday package. 30 days annual leave entitlement, plus public holidays. Office closure the days between Christmas and New Year
- Fantastic Family leave. Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave, and pro rata entitlement for shared parental leave. Receive 8 weeks' full pay for paternity leave.
- Flexible and agile working. Where operationally possible, you can work your hours that support a work-life balance, including compressed hours and hybrid-working (part office - part home-based) or working from home options.
- Benefits platform. Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
- A free employee assistance programme (EAP) to support your mental wellbeing.
- KTI will contribute 5% of your salary to the workplace Pension Scheme
- Generous life assurance cover (4 x annual salary)
- In-house and external training opportunities are available throughout the year
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A fantastic opportunity has arisen within our award-winning fundraising team, to join us in an exciting new role of Legacy and In Memory Manager (Lead).
At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women, and that’s why we will always strive to do more for our patients and families. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals, and to make our hospital feel just like home.
This role requires someone with experience in legacy administration and promotion and/or in memory fundraising, as well as excellent communication skills and a strategic mindset. We need someone with previous experience in relationship management and income generation - ideally within a legacy and/or in memory setting - who is able to lead and inspire our supporters and staff in order to generate long term income and awareness for the charity.
To be successful in this role you will:
- Lead the development and delivery of legacy marketing and in-memory fundraising strategies to drive sustained income growth and supporter retention
- Be self-motivated, independent and target-driven
- Act as the subject matter expert on legacy administration and in-memory giving, providing guidance, training, and mentoring while promoting a strong culture of philanthropy
- Manage all aspects of legacy casework, including complex and contentious cases, ensuring effective stakeholder relationships and full compliance with legal, regulatory, and best practice standards
- Oversee data management, reporting, and analysis to generate insights, improve processes, and support accurate forecasting and long-term financial planning
- Collaborate across teams to maximise fundraising opportunities, enhance donor engagement across channels, and deliver impactful events and integrated giving initiatives
- Posses a natural confidence in talking to people with high emotional intelligence and resilience due to the sensitive nature of the role, with excellent communication and relationship building skills.
What we offer:
- Flexible and hybrid working to support work-life balance
- Generous annual leave entitlement with additional leave for long service
- Enhanced sick pay
- Enhanced Maternity Pay
- Employee Assistance Program and Lifestyle Savings
- Free flu jabs
- Cycle to work scheme
- Charity events throughout the year
- Employer enhanced auto-enrolment pension scheme with 8% employer contribution
- Ongoing commitment to education and professional development
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
PLEASE NOTE: Within our organisation, this role is titled Legacy and In Memory Lead. This reflects our internal structure and does not change the scope or responsibilities described in this advert.
We will conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes.
Making A Difference

The client requests no contact from agencies or media sales.
Fundraising Assistant
West Dean, West Sussex | 21 hours per week | Permanent
Are you an organised and proactive administrator looking for a rewarding role where your work helps support arts, heritage, education, and creativity?
West Dean is seeking a Fundraising Assistant to join our friendly and collaborative fundraising team at our stunning Sussex campus in the South Downs National Park. This is an exciting opportunity to play a key role in supporting donor engagement, fundraising activities, and student funding within one of the UK’s most distinctive cultural and educational organisations.
West Dean, operated by The Edward James Foundation Ltd, is internationally recognised for its work in arts, craft, design, and conservation. From our historic Sussex estate to our London-based KLC School of Design, we provide inspiring environments where creativity and heritage thrive.
About the Role
As Fundraising Assistant, you will provide essential administrative and operational support across a wide range of fundraising activities. You’ll help maintain accurate donor records, process donations, coordinate communications, support donor visits and events, and assist with reporting and prospect research.
Working closely with colleagues across fundraising, finance, marketing, and academic teams, you’ll help ensure excellent donor care while contributing to fundraising initiatives that directly support students, projects, and the future development of West Dean.
This is a varied and engaging role that would suit someone who enjoys organisation, relationship-building, and working with data and systems in a meaningful environment.
What We’re Looking For
We’re looking for someone who is:
- Highly organised with excellent attention to detail
- Confident managing multiple priorities and deadlines
- Comfortable working with databases, spreadsheets, and administrative systems
- Professional, approachable, and an excellent communicator
- Able to build positive relationships with colleagues and supporters
- Interested in developing a career within fundraising or the charity sector
- Previous administrative experience is essential, while experience working with CRM systems, events, or customer-facing environments would be advantageous.
What We Offer
Salary: £15,000 per annum (£25,000 FTE)
21 hours per week worked across a minimum of 3 days
- Generous contributory pension scheme
- Employee Assistance Programme
- Cycle to Work scheme
- Free entry to West Dean Gardens
- Free use of swimming pool, tennis courts, and library
- Staff discounts and subsidised short courses
- Subsidised bed and breakfast rates on campus
- A unique and inspiring place to work surrounded by creativity, heritage, and beautiful landscapes
If you’re looking to join an organisation where your work truly makes a difference, we’d love to hear from you.
Apply now via the West Dean Careers website.
Inspiring creativity & potential through arts, craft, design, conservation, horticulture and heritage in a sustainable, wellbeing-focused environment.



The client requests no contact from agencies or media sales.
The CRM & Impact Manager plays a central role in strengthening how MFL delivers and demonstrates its impact for young Londoners. Sitting within the Partnerships and Delivery team, this role ensures that high-quality data, effective systems, and meaningful insight underpin everything we do.
You will lead the development and ongoing optimisation of Salesforce and related systems, ensuring they support delivery, partnerships, fundraising, engagement and organisational learning. Working across teams, you will act as a key connector—bringing people, processes and data together to create a more consistent, efficient and scalable approach to how we work.
A core part of the role is improving how data is collected, managed and used. You will champion high standards of data quality and reporting, helping the organisation move from fragmented processes to joined-up, purposeful systems. This includes enabling teams to feel confident using data and systems in their day-to-day work, and providing practical guidance that builds capability across the organisation.
You will also play a critical role in shaping how MFL understands and shares its impact. By turning data into clear, meaningful insight, you will support better decision-making, strengthen programme design, and ensure we can clearly demonstrate our outcomes to partners, funders and stakeholders.
With a focus on continuous improvement, you will proactively explore opportunities to enhance systems and ways of working, including the use of emerging tools such as AI-assisted solutions. You will help ensure that the organisation focuses on the most valuable and proportionate data, keeping our approach purposeful, inclusive and aligned with our mission.
This is a highly collaborative role, well suited to someone who enjoys bringing clarity to complexity, working across teams, and using data and systems to make a real difference.
SELECTION PROCESS
Deadline for applications: Monday, 8 June 2026 (4.00pm)
Shortlisting: Tuesday 9 June 2026 onwards (we will contact candidates by Friday 12 June if they are successful to next stage)
Interviews: - First Interview (on site): w/c 15 June 2026
- Second Interview (on site): w/c 29 June
The client requests no contact from agencies or media sales.
As Commercial and Legal Support Officer you will provide practical, hands-on legal and contract support across the organisation and contribute to meeting objective as we implement a new, temporary structure as part of a planned sabbatical. This is an opportunity to help colleagues manage legal risk well, improve how we work with third parties, and ensure the charity can deliver timely, proportionate support across a varied and busy portfolio of activity.
You’ll provide practical legal and commercial support across the organisation, focusing on contract review, negotiation and day-to-day advice. This includes supporting a range of agreements (e.g. suppliers, partnerships and data), helping colleagues understand risks in plain English, and maintaining contract records and key dates. You’ll be organised, pragmatic and comfortable managing multiple priorities. You can explain legal issues clearly to non-legal colleagues and work collaboratively to find solutions that balance risk and delivery.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.
We are seeking a Website and Marketing Manager to join our Acquisition Marketing team. This is a fast paced and hands on role for someone who loves to collaborate, problem solve and proactively drive growth while keeping focused on our mission to feed hungry children.
The Website and Marketing Manager drives online growth through the development and implementation of a dynamic website strategy, designed to attract new supporters and generate income for Mary’s Meals’ school meals programme.
The role leads the optimisation and performance of the Mary’s Meals UK website – ensuring it is user-friendly, accessible, on-brand, and supports our organisational fundraising objectives. The role will oversee the day-to-day front-end management of the UK website, working with our content team to make sure we have quality storytelling content that converts. The Manager also collaborates with internal stakeholders to develop our digital donation platform, helping to refine the donation journey and user experience to improve conversion rates. The role will also manage our online shop growing the revenue from this channel.
The Website and Marketing Manager will lead on the technical and content SEO/GEO strategy, working with cross organisational teams and Mary’s Meals International to achieve significant growth in traffic to our website.
Ensuring that our values led approach remains central is essential as is harnessing technology and good fundraising practice.
Working in the Acquisition Marketing team, this is a collaborative role working side-by-side with colleagues from across the Supporter Experience and Communications directorate, ensuring a joined-up approach to all communications activities, through the integration of strong storytelling and marketing expertise, robust supporter journeys will be created, ensuring they are effective at bringing in new donors.
The role will also work closely with our Data Intelligence and CRM team, as a key stakeholder in the technical development of the website, to help deliver data driven decision making which will help grow the Mary’s Meals movement.
Applicants must hold full right to work in the UK.
We welcome applications from candidates of all different backgrounds and identities to apply. We are committed to building an inclusive and diverse charity providing a supportive place for you to do the best and most rewarding work of your career.
Closing date for applications is Wednesday, 10 June 2026.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Please note: If you have any special requirements or adjustments before an interview, please let us know.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re Anthony Nolan. We’re here to uncover the answers inside us. Answers for people with blood cancer and blood disorders. Answers that will not only improve lives today but save them tomorrow.
By uniting people and science, we’re growing our world-leading stem cell register, so everyone who needs a transplant, can find their lifesaving match. We’re currently giving four people a day another chance to live.
Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.
If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.
We are looking for a Supporter Care Manager to join our Fundraising team.
Title: Supporter Care Manager
Salary: £39,000 - 42,000 per annum
Contract: Permanent
Hours: 35 per week (standard Anthony Nolan working hours)
Location: Hybrid, with head office in Hampstead, London
We are looking for a Supporter Care Manager to join our Supporter Experience team within the Fundraising division.
This is a key role responsible for leading the day-to-day delivery of supporter care, ensuring a high-quality, responsive and empathetic service across all supporter touchpoints. You will manage a small, dedicated team of Supporter Care Officers, overseeing enquiry handling, income processing and data management, while maintaining strong operational standards and compliance.
As the first point of contact for many of our supporters, the team plays a vital role in shaping supporter perceptions and enabling effective fundraising. You will work closely with colleagues across fundraising, engagement, technology and finance to ensure a seamless supporter experience and support the delivery of campaigns and activities.
You will also use supporter insight and feedback to drive continuous improvement and contribute to wider Supporter Experience initiatives and transformational projects, helping to embed more consistent and supporter-centric ways of working across the organisation.
We are looking for someone who brings:
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Experience managing a customer service or supporter care team
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Strong operational and organisational skills, with attention to detail
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Experience using CRM systems and managing supporter data
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Confidence handling complex enquiries and escalations
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Excellent communication and relationship-building skills
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A proactive approach to improving processes and services
What’s in it for you?
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A competitive salary
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27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme
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A stimulating work environment full of opportunities to learn and develop
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Life Assurance of four times annual salary
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Travel season ticket loan, Cycle to work Scheme
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And more! (further details on our Life at Anthony Nolan page)
Please check out the full job description attached or hyperlinked here on our careers page, and you can read more about what to expect on the Our recruitment process page.
Please note: We encourage you to apply as soon as possible – this advert may close early if we receive a high volume of strong applications.
Release your remarkable, join our team and give someone another chance to live.
Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer.
All applicants must be able to demonstrate the right to work in the UK.
The client requests no contact from agencies or media sales.




