876 Data management jobs
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to our 5 country offices worldwide, we also work with multiple partner offices focusing on sustainable development programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Governance & Performance Manager ensures effective organisational governance, performance oversight, and alignment between strategy and delivery.
The postholder is responsible for leading the coordination of governance processes, Board and Committee cycles, organisational performance frameworks, strategic project management and executive reporting. The role ensures that organisational priorities are translated into clear plans, supported by strong metrics and KPIs, tracked effectively, and reported with accuracy, insight, and consistency.
Working closely with the CEO and Leadership Team, the role strengthens accountability, and enables data-driven decision-making through high-quality performance reporting and analysis.
A key focus of the role is to develop and embed an integrated business planning and performance management framework, ensuring alignment between departmental KPIs, strategic objectives, and organisational outcomes.
The Governance and Performance Manager owns design, judgement, quality assurance and insight, whereas the Governance and Performance Officer owns coordination, tracking, records, follow-up and administrative support.
About the Role:
- Lead the planning and coordination of Board and Committee cycles, including forward planning, agendas, papers, and meeting schedules.
- Ensure Board and Committee papers are high-quality, timely, and aligned with governance standards.
- Oversee Board and Committee minute-taking, action tracking, and follow-up to ensure effective implementation of decisions.
- Develop high-quality, insight-driven performance reports for the CEO, Leadership Team and Board.
- Provide analysis, trends, and actionable recommendations to support leadership decision-making.
- Lead the planning, coordination and development of the organisation’s annual report, ensuring alignment with strategic priorities, performance data and organisational achievements as well as the timelines of external auditors, trustees and statutory requirements.
About You:
You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role.
This role operates on a hybrid working basis, with a requirement to work from the office for two/three days per week, and additional days where required to meet organisational needs.
To be successful in this role, you will need:
- Degree or equivalent experience in business, management, public administration, or related field.
- Significant experience in supporting Trustees and Leadership in organisational governance.
- Significant experience in performance management and organisational reporting.
- Experience coordinating complex organisational initiatives or projects.
- Ability to summarise complex information and present clear, actionable recommendations
- Ability to manage competing priorities and work under pressure.
Why you should apply:
Join Muslim Aid as our Governance & Performance Manager and play a key role in strengthening governance, driving organisational performance, and supporting strategic decision-making. Working closely with the CEO and Leadership Team, you'll help translate strategy into measurable outcomes, lead governance and performance reporting, and embed effective planning frameworks across the organisation. We’d love to hear from you if you're passionate about governance, performance improvement, and making a meaningful impact through strong organisational leadership.
Benefits you will enjoy working for us:
- 25 days’ annual leave + 4 Privilege days
- Hybrid working - 2/3 days per week in the office
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Pre-employment Checks:
Due to the nature of our work with children and vulnerable communities, Muslim Aid operates rigorous safeguarding and Protection from Sexual Exploitation and Abuse (PSEA) procedures in our recruitment process. We are committed to the prevention of sexual abuse and exploitation and adopt a zero-tolerance approach to SEA. As a result, any employment with Muslim Aid is subject to the following checks prior to your start date:
- Satisfactory professional references, including safeguarding-specific enquiries.
- A Basic Disclosure and Barring Service (DBS) check and/or an International Criminal Record Check where applicable.
- A review of right-to-work documentation for the country in which the role is based.
We will do everything possible to ensure that only those who are suitable to work with children and vulnerable people are recruited to work for us.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, or age.
Only shortlisted candidates will be contacted. Applications will be accepted until the closing date. However, Muslim Aid reserves the right to initiate interviews and the selection process on a rolling basis with the aim of identifying an appropriate candidate as quickly as possible.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Moneyfacts Research Foundation has been set up to widen research and knowledge of Interest rates – their use and effects.
Moneyfacts Research Foundation’s Objects are:
- To advance by all available means the education, research and understanding of economics and, in particular, interest rates, their use and purpose and their economic, monetary and domestic objectives and consequences
- The study of the skills and expertise required in interest rate setting, data collection and analysis
The Foundation is supported by Moneyfacts Group plc, the UK’s leading provider of retail financial product data which has been pioneering financial comparison technology for over 35 years. Moneyfacts' data is used by virtually every bank and building society in the UK, the Bank of England, Financial Conduct Authority, Financial Ombudsman Service, HM Treasury, Prudential Regulatory Authority and UK Finance.
INTEREST is published every six weeks, to fit in with MPC meetings. It focuses specifically on inflation and rate setting. INTEREST seeks to identify the effects, positive or negative, interest rates have on the economy.
The Role
This is a new post for a Director of Research for INTEREST. The successful applicant will be employed by the charity. They will be operating as part journalist, part academic researcher, part editor, part parliamentary and political researcher and will bring with them knowledge of the money markets and those employed within them.
Preferred Skills/Experience
- Previous experience in an editorial role, including identifying and commissioning material from contributors/readers
- Educated to Degree level, ideally in a related subject
- Previous experience working as a writer in financial fields
- Background in banking and finance
- Specialist writing skills
- Ability to work with data and statistics
- Keen interest in current affairs
- Ability to research and analyse historical data and identify trends
- In depth knowledge and understanding of the role of the Bank of England in UK monetary policy.
- Previous experience working for or with organisations such as the ONS, Bank of England, Reuters, or the Financial Times would be advantageous.
- Preferred 5-6 years experience in an editorial or similar role in industry
- Management skills, experience of overseeing/managing people
Salary
£50,000-£70,000 per annum (pro rata for part time), depending on skills and experience.
Hours
Full time or Part Time considered.
Location
Norwich.
Benefits
- 25 days holiday plus public holidays + up to 3 days Long Service entitlement
- Birthday day off
- Enhanced Workplace Pension
- Employee Assistance Programme – free access to wellbeing and support tools
- GP24 – free unlimited 24/7 access to a GP
- Group Life Insurance
- Training and development opportunities
- Free car parking for all staff, two private car parks
- Electric vehicle charging points
- Locker rooms with showers and hairdryer
- Fully air-conditioned offices
- Free football car parking on Norwich City FC match days
- Monday Motivation – Free treats on Mondays
- Access to discounted local bus travel
How to Apply
Please apply online via our recruitment portal
Registered Charity
Moneyfacts Research Foundation has been set up to widen research and knowledge of Interest rates – their use and effects.
The client requests no contact from agencies or media sales.
Thank you!
The Accounts Receivable Controller plays a key role in the financial management of the School, ensuring the accurate and timely billing, reconciliation, and collection of all tuition, transport, financial aid, after-school, and extracurricular fees. The role manages billing and collection processes for over 900 families and partner organisations, ensuring data accuracy, financial compliance, and an exceptional level of customer service.
This position supports approximately £50 million in annual tuition and related income and requires a detail-oriented, technology-savvy, and proactive professional capable of operating efficiently in a fast-paced, deadline-driven environment.
Key Responsibilities
Billing and Data Management
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Manage end-to-end billing for tuition, transportation, financial aid, after-school programs, and all ancillary charges for the School and its subsidiary.
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Maintain accurate family and student billing records in the school’s finance and student information systems (Microsoft Dynamics Business Central).
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Collaborate with Admissions, and departmental administrators and other internal stakeholders to ensure timely updates to student and fee data.
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Generate, review, and distribute invoices within strict deadlines; ensure compliance with Accounting and VAT regulations as well as school policies and contractual obligations.
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Monitor and reconcile data between finance, admissions, and student databases to ensure billing integrity.
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Prepare and maintain accurate audit trails for all transactions.
Collections and Customer Relations
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Manage the collection of fees and ensure that payments are received in line with the School’s terms and conditions.
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Communicate effectively and empathetically with parents, companies, and sponsors regarding outstanding balances.
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Negotiate payment plans where appropriate, maintaining professionalism and discretion when dealing with sensitive personal circumstances.
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Work collaboratively with the Finance Manager and Director of Finance & Operations to review overdue accounts and agree on next steps.
Reconciliation and Reporting
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Perform regular reconciliations between the fees ledger, bank accounts, and other sub-ledgers.
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Analyse billing and cash flow trends; prepare reports for management, auditors, and the Board as required.
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Produce insightful analytical reports on billing to assist in long-term financial planning.
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Support external audits and provide all necessary documentation related to fees and revenue.
Systems, Innovation, and Process Improvement
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Utilise financial systems effectively; identify opportunities to improve automation, reporting accuracy, and user experience.
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Contribute to digital transformation initiatives such as online payment platforms, automated invoicing, and data analytics tools.
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Ensure compliance with relevant UK financial, consumer, and data protection legislation, including GDPR, Consumer Credit Act, and HMRC guidelines.
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Maintain awareness of Anti-Money Laundering (AML) regulations and apply appropriate due diligence when processing and verifying payments from individuals and organisations.
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Identify and escalate potential compliance or irregular payment concerns to the Director of Finance & Operations.
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Develop and document best practices and standard operating procedures to ensure efficiency and consistency.
Teamwork and Collaboration
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Work closely with colleagues across Finance, Admissions, Operations, and Academic departments.
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Provide support and training to other team members on billing processes and systems.
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Contribute to a culture of continuous improvement, collaboration, and customer service.
Qualifications and Experience
Essential
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A professional qualification in the accounting and finance field or equivalent.
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Substantive experience in an accounting, billing, or accounts receivable role.
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Proficiency with financial management systems (e.g. Business Central, iSAMS, Sage, or similar).
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Advanced Excel and data reconciliation skills.
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Strong understanding of financial controls and internal audit practices.
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Awareness of Anti-Money Laundering (AML) principles and responsibilities.
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Excellent interpersonal and cross-cultural communication skills.
Desirable
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Experience in the education sector, particularly within an international or independent school.
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Familiarity with financial aid administration, bursaries, or corporate billing.
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Experience managing large account portfolios (500+ customers).
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Knowledge of UK accounting standards and charity finance compliance.
Key Competencies and Attributes
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Accuracy and Attention to Detail: Ensures precision and reliability across all financial processes.
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Technological Proficiency: Experienced with finance software, databases, and advanced Excel functions.
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Analytical Thinking: Able to interpret and reconcile complex financial data.
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Communication Skills: Strong written and verbal communication, with diplomacy and cultural sensitivity.
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Deadline Management: Works efficiently under pressure, meeting strict billing and reporting deadlines.
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Compliance Awareness: Understands financial, AML, and data protection responsibilities.
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Team Player: Collaborative, supportive, and approachable.
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Initiative and Innovation: Continuously looks for ways to improve processes and customer experience.
Thank you!
About the Role
We have an exciting opportunity to join our team in London as our Research, Evaluation and Insights Manager.
This role leads delivery of our research, evaluation and insights work across Help Musicians and Music Minds Matter, ensuring the charities generate high-quality evidence and insights around the need for our support and the impact that we have.
The postholder leads a portfolio of research projects - designing and delivering in-house research and evaluation including user research and testing to inform new services, as well as structured research projects to create new evidence, as well as managing research delivered by consultants, agencies and partners like universities. All with an aim of deepening our understanding of the communities we serve in music and what works when it comes to making a meaningful difference for musicians and people across music.
The role will generate a range of outputs that support an insights-led and user-centred culture across our charities, using our own service data as well as research to inform strategic and operational decision-making across our different functions.
The role also manages impact reporting across our charities, supporting our Director of Services and Research with maintaining an impact architecture which helps our people and our Board have access to timely and usable data and insights about our progress towards our strategic goals.
About You
We are looking for someone relentlessly curious, with an enthusiastic understanding of the importance good evidence, evaluation and insights can have on charitable impact. Essentially, you will possess:
1. Track record in personally designing and delivering credible research projects including surveys and qualitative research and producing reports for internal purposes e.g. service development as well as external publication
2. Experience in monitoring and evaluation- with an understanding of how to design and conduct evaluation that supports both internal learning and improvement, as well as fundraising and growth goals
3. Robust project management and collaboration skills, able to deliver through your team and also through partners such as research agencies, academic partners and project stakeholders
4. Experience using research and data analysis software such as Power BI
5. Curious and proactive, focused on what else we can learn and what we can do better with an openness to feedback and willingness to learn and adapt to improve impact
Our work has a direct impact on the lives of thousands of people every year. If you are passionate about creating a world where musicians can thrive, then this could be the place for you.
The client requests no contact from agencies or media sales.
Thank you!
The Switch Charity is looking for a dynamic, organised person with experience and a passion for supporting young people. Our Project Coordinator role is key to the success of our mission, helping prepare for, deliver, and evaluate our employability activities that help raise young people’s career aspirations.
You will be pivotal in the successful preparation, delivery and evaluation of our career development activities and programmes. You will coordinate projects with our schools and sixth form colleges, communicating with a range of stakeholders including school staff, students and business volunteers. You will help ensure the smooth running of our programme delivery work and demonstrate the positive impact our charity has on thousands of young people in Tower Hamlets every year.
You will see our young people grow before your eyes and be contributing to their better future.
MAIN PURPOSE OF JOB
1. To support the successful delivery of projects, activities and events, through the successful management of event logistics, communications, and resource preparation. Projects, activities and events include: Primary School Financial Literacy workshops, Core Programmes for Key Stages 3 to 5, Industry Insight Days, Bespoke Workplace visits, Mentoring and Future Skills.
2. Liaise with volunteers, external facilitators, school administrative and teaching staff on school projects as needed, in the pre- and post-event stage.
3. Attend in-person events in the borough (in both schools and workplaces) to assist with delivery, volunteer management and event logistics.
4. Compile data and reports on business and volunteer activity as directed by the Senior Project Manager on the Secondary Team. Work with the wider team to produce annual impact reports and volunteer data reports on specific projects, highlighting key achievements and areas for improvement.
5. The post has specific responsibility for the areas outlined in this document. These areas may change as the nature of projects or funding changes over time.
Please refer to the full Job Description for a detailed description of the job.
What is it like to work for us?
As a small charity we are able to provide a great work-life balance with early finishes on Fridays, Christmas shut down, training opportunities, a friendly office near Spitalfields, and a cash-back health plan.
This role is predominantly office based. You would work in the office or at an event location in East London usually 4 days per week. You would usually be able to WFH one day per week, typically Fridays.
To support our colleagues we ensure that we always pay the London Living Wage, and we also offer a £500 travel bursary with this role on top of the salary, to support high London working costs.
Please read the attached JD to understand the main tasks of this role and the skills needed to be successful.
Candidates must provide their CV and a Covering Letter of maximum 2 sides of A4, detailing how they fit the Qualifications, Experience, Competencies and Skills detailed in the JD.
We operate a stringent Safer Recruitment policy. Any successful applicant will need to provide two current references and undergo an Enhanced DBS check.
We encourage applicants who live or have lived in Tower Hamlets and understand the community we serve. If you're from Tower Hamlets and interested in the role but feel you don't meet all the requirements, please reach out to discuss how we can support you.
Registered Charity
11 - 20
By providing our local young people with essential skills and experiences of the working world, we ensure that they can reach their best future.
The client requests no contact from agencies or media sales.
Thank you!
Thank you for taking an interest in applying for this role at Imperial Health Charity.
We’re looking for a creative, analytical and organised Impact & Evaluation Manager to join our team and lead on delivering our refreshed approach to measuring impact, evaluation and reporting following the launch of our new strategy.
You’ll work alongside our SMT, teams across the charity, and colleagues at the Trust to provide guidance and support in all aspects of monitoring and evaluation, ensuring we’re able to demonstrate how we’re delivering against our strategic objectives, and how we’re delivering impact for the patients and NHS staff at our hospitals.
As well as ensuring we’re set up with the tools and systems we need for success in evaluating our strategy, you’ll provide day-to-day support and advice for teams in evaluating the impact of their work, sourcing data to evidence this impact, and presenting this information in the most engaging way possible for our various stakeholders and supporters.
This is an important role at a critical time for the charity, so we’re looking for someone who can bring a fresh perspective on impact and evaluation to support us as we prepare to make an even bigger difference through our strategy.
Registered Charity
21 - 50
We fund better hospital buildings and facilities, pioneering research and advanced medical equipment.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A fantastic opportunity has arisen within our award-winning fundraising team, to join us in an exciting new role of Legacy and In Memory Manager (Lead).
At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women, and that’s why we will always strive to do more for our patients and families. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals, and to make our hospital feel just like home.
This role requires someone with experience in legacy administration and promotion and/or in memory fundraising, as well as excellent communication skills and a strategic mindset. We need someone with previous experience in relationship management and income generation - ideally within a legacy and/or in memory setting - who is able to lead and inspire our supporters and staff in order to generate long term income and awareness for the charity.
To be successful in this role you will:
- Lead the development and delivery of legacy marketing and in-memory fundraising strategies to drive sustained income growth and supporter retention
- Be self-motivated, independent and target-driven
- Act as the subject matter expert on legacy administration and in-memory giving, providing guidance, training, and mentoring while promoting a strong culture of philanthropy
- Manage all aspects of legacy casework, including complex and contentious cases, ensuring effective stakeholder relationships and full compliance with legal, regulatory, and best practice standards
- Oversee data management, reporting, and analysis to generate insights, improve processes, and support accurate forecasting and long-term financial planning
- Collaborate across teams to maximise fundraising opportunities, enhance donor engagement across channels, and deliver impactful events and integrated giving initiatives
- Posses a natural confidence in talking to people with high emotional intelligence and resilience due to the sensitive nature of the role, with excellent communication and relationship building skills.
What we offer:
- Flexible and hybrid working to support work-life balance
- Generous annual leave entitlement with additional leave for long service
- Enhanced sick pay
- Enhanced Maternity and Paternity Pay
- Employee Assistance Program and Lifestyle Savings
- Free flu jabs
- Cycle to work scheme
- Charity events throughout the year
- Employer enhanced auto-enrolment pension scheme with 8% employer contribution
- Ongoing commitment to education and professional development
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
PLEASE NOTE: Within our organisation, this role is titled Legacy and In Memory Lead. This reflects our internal structure and does not change the scope or responsibilities described in this advert.
We will conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes.
Registered Charity
51 - 100
Making A Difference
The client requests no contact from agencies or media sales.
Thank you!
Be part of a global movement creating fairer trade and building a better future for people, planet and pay.
We're looking for a detail-oriented and analytical Partnerships Data Analyst to support one of Fairtrade Foundation’s key global partnerships. Working closely with our Ben & Jerry's account team, you'll deliver reporting, analysis and insight that helps demonstrate impact, strengthen accountability and support informed decision-making.
You'll analyse partnership data, produce impact reports, support data quality and help ensure Fairtrade and Ben & Jerry's have the evidence needed to drive meaningful change across global supply chains.
About you
You'll have experience in data analysis, reporting or insight generation, strong Excel skills and the ability to turn complex information into clear, accessible insights. Experience working with partner or commercial reporting and large datasets would be an advantage.
Why join us?
This is a unique opportunity to combine data, sustainability and social impact, helping to strengthen one of Fairtrade Foundation’s most influential partnerships and improve outcomes for farmers and workers worldwide.
Equity, Diversity & Inclusion
We're committed to creating a workplace where everyone feels they belong and can thrive, and we warmly welcome applications from people of all backgrounds and ages, especially those underrepresented in our sector, including Black, Asian and other ethnic minority communities, disabled people, people of faith, and LGBTQ+ people.
Ready to use data to help build a fairer world? We'd love to hear from you.
The client requests no contact from agencies or media sales.
Thank you!
Could you be the person who helps make brilliant fundraising happen behind the scenes?
Natasha’s Foundation, the food allergy charity, is looking for an experienced, highly organised and personable Fundraising & Supporter Care Coordinator to join our small and ambitious fundraising team.
We’re a passionate, energetic and friendly team, united by a determination to make a real difference. We work hard, move quickly and have big ambitions for a small charity – but we also really value the way we work together. Everyone brings something different, ideas are welcomed, people support one another and there’s a genuine sense of excitement about what we can achieve.
This is a varied role for someone who loves working with people, takes real pride in getting the detail right and is equally comfortable supporting a donor, working with data or helping a busy fundraising team stay one step ahead.
You’ll be at the heart of our fundraising operation: providing warm and thoughtful supporter care, supporting individual giving, helping us make the best use of our Beacon CRM, producing accurate fundraising and income information, and supporting proposals, reports, communications and fundraising resources.
We’re looking for someone who is warm, organised, numerate and confident with data, with excellent attention to detail and practical experience of using Beacon CRM. Just as importantly, we’re looking for someone who will enjoy being part of our team – someone positive, proactive and willing to get stuck in.
You’ll be joining Natasha’s Foundation at an exciting point in our journey. We are working to improve the lives of people with food allergy through education, campaigning and pioneering medical research, with one hugely ambitious goal: a future without food allergy.
If you enjoy making things work brilliantly, care about giving supporters a great experience and want to bring your skills and energy to a charity where your contribution will genuinely be noticed and valued, we’d love to hear from you.
20 hours per week | Home-based | £32,000–£34,000 FTE
Please apply through Charity Jobs only by sending your CV and a cover letter specific to this role.
Deadline for receipt of applications is midnight on 20 September.
Telephone screening interviews will take place on 25 September.
Face to face interviews will take place on 7 October in London.
Registered Charity
21 - 50
Natasha’s Foundation is the food allergy charity, driving pioneering research, education and change to create a future without food allergy.
The client requests no contact from agencies or media sales.
Thank you!
Do you want to shape how supporters experience one of the UK’s best known children’s charities?
Great Ormond Street Hospital Charity is looking for a Senior Supporter Experience Manager to lead how we design, develop and improve supporter experiences across the organisation.
This is a role with significant scope and influence. You'll lead our Supporter Experience team, own our supporter journey roadmap and work across Fundraising, Marketing, Technology and Data to create more relevant, personalised and meaningful experiences throughout the supporter lifecycle.
From understanding why supporters stay with us to designing new journeys, testing ideas and shaping how we use automation and personalisation, you'll have the opportunity to influence both our strategy and the experiences supporters have with us every day.
Salary
The salary for this role is £53,000 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office.
In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.
Key Responsibilities
- Lead and develop our Supporter Experience team, creating a collaborative and ambitious environment focused on delivering great experiences.
- Own and evolve our Supporter Experience Framework and journey roadmap, identifying where improvements can have the greatest impact for supporters and the organisation.
- Shape supporter journeys across the lifecycle, using audience needs, behavioural insight and evidence to create more relevant and personalised experiences.
- Work across Fundraising, Marketing, Technology and Data to embed supporter experience into campaigns, planning and organisational change.
- Lead experimentation and optimisation across supporter journeys, using testing and performance data to understand what works and continuously improve.
- Shape how we use marketing automation and personalisation, working with technical specialists to turn journey ideas into effective supporter communications.
- Use measures including engagement, conversion, retention, satisfaction and lifetime value to understand the impact of our supporter experiences.
- Influence senior stakeholders and bring multidisciplinary teams together around a shared understanding of what our supporters need.
- Ensure supporter journeys are inclusive, accessible and designed with privacy, preferences and responsible use of data at their heart.
Skills, Knowledge and Expertise
- Significant experience developing and improving customer, supporter or audience experiences and journeys.
- Experience designing and optimising customer or supporter journeys using insight, personalisation or marketing automation.
- Strong people leadership experience, with the ability to motivate, develop and empower a high-performing team.
- Experience leading complex, cross-functional programmes involving different teams and areas of expertise.
- Strong strategic thinking, with the ability to turn organisational priorities and audience insight into clear journey plans and priorities.
- Excellent stakeholder management and influencing skills, including the confidence to work with senior stakeholders and challenge existing ways of working.
- Experience using experimentation, testing and performance insight to improve customer or supporter experiences.
- Understanding of lifecycle engagement, retention and the factors that build long-term customer or supporter relationships.
- Strong communication and facilitation skills, with the ability to bring people together around ideas and turn them into action.
This is a rare opportunity to shape supporter experience at scale. You'll have the team, influence and organisational reach to turn insight into better journeys—and help create experiences that make people want to stay connected to GOSH Charity for years to come.
DBS - note a Basic DBS check is required for this role.
#Senior Supporter Experience Manager #Manager #Supporter Experience Manager #Supporter Experience #Manager
Registered Charity
101 - 500
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
The client requests no contact from agencies or media sales.
Thank you!
Are you an insight and analytics leader who wants to turn data into decisions that make a real difference?
Great Ormond Street Hospital Charity is looking for a Senior Insight and Performance Manager to lead our Data Engineering, Analysis and Selections teams and help us become a more insight-led organisation.
Working closely with our Head of Fundraising Data & Operations, you'll have the opportunity to shape how we use data to understand our supporters, identify opportunities for growth and make smarter decisions about where we invest our time and money.
There's a lot to get involved with. From forecasting and audience insight to developing our data platform, improving self-service reporting and helping teams test and learn, you'll connect people, data and ideas to create meaningful change across the organisation.
Salary
The salary for this role is £63,600 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office.
In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.
Key Responsibilities
- Lead and develop our Data Engineering, Analysis and Selections teams, bringing their expertise together to deliver trusted data, actionable insight and audience-led campaigns.
- Work closely with the Head of Fundraising Data & Operations to shape priorities and develop our approach to insight, performance and data.
- Use forecasting, predictive analytics, segmentation and supporter insight to identify opportunities for growth and influence fundraising and organisational decisions.
- Help evolve our data platform and reporting capability, ensuring colleagues can access the information they need to make confident decisions.
- Develop our audience selection and targeting capability, helping teams use data intelligently to create more relevant and effective supporter experiences.
- Partner with senior stakeholders across Fundraising, Marketing, Finance and Technology, translating business challenges into meaningful analysis and recommendations.
- Build a strong test-and-learn culture, helping teams experiment, understand what works and continually improve performance.
- Champion data literacy across the organisation, making complex insight accessible and helping colleagues feel confident using data in their everyday decisions.
- Ensure our use of data is responsible, secure and underpinned by strong governance and data protection practices.
Skills, Knowledge and Expertise
- Experience leading an insight, analytics or data function and developing high-performing specialist teams.
- Strong experience using analysis and insight to influence business decisions, investment choices, income growth or performance.
- Experience applying analytical techniques such as forecasting, predictive analytics, segmentation, lifetime value or audience modelling.
- Experience working with cloud-based data platforms, integrated data sources and business intelligence tools.
- Strong understanding of modern analytics, reporting and data visualisation, with good SQL skills.
- Excellent stakeholder management and influencing skills, with the ability to turn complex analysis into clear recommendations for technical and non-technical audiences.
- Strong commercial thinking, with the ability to connect data and insight to organisational priorities and opportunities for growth.
- A curious and collaborative approach—you enjoy asking questions, challenging assumptions and helping others use evidence to make better decisions.
This is an exciting opportunity to lead talented specialist teams while working closely with our Head of Fundraising Data & Operations to shape what comes next. You'll have the scope to improve how we use data across the charity and see your insight translate into decisions, better supporter experiences and greater fundraising impact.
DBS - note a Basic DBS check is required for this role.
Registered Charity
101 - 500
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
The client requests no contact from agencies or media sales.
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Are you excited by the potential of digital technology and data to make a real difference in people's lives?
Community Action Redbridge is looking for a creative, forward-thinking Digital Innovation and Development Manager to lead the next stage of our digital journey and help shape how technology supports communities across one of London's most diverse boroughs.
Redbridge is home to vibrant communities and a dynamic voluntary, community and social enterprise (VCSE) sector. We want to harness the power of digital technology and data to strengthen communities, support local VCSE organisations and help create a fairer Redbridge.
Working across the organisation, you'll lead the implementation of our ambitious Digital Innovation and Development Strategy. You'll help create more consistent and effective systems that reduce duplication, improve collaboration and enable our team to focus on what matters most: supporting our communities and member organisations. You'll champion a data-driven culture, helping us turn information into insight, better understand our impact, and make informed decisions that respond to emerging needs.
You'll play a key role in building digital confidence across the organisation, empowering staff to embrace new technologies, develop their skills and use digital tools effectively in their everyday work. Beyond Community Action Redbridge, you'll work directly with local charities and community groups to strengthen their digital capacity, improve access to data and insight, and foster stronger connections across Redbridge's VCSE sector.
If you're excited by the power of digital technology to connect people, improve services and create lasting social impact, we'd love to hear from you.
About Community Action Redbridge
Community Action Redbridge is a local infrastructure organisation dedicated to building a fairer Redbridge where everyone and every community has an equal opportunity to thrive.
Our work supports the development of strong and resilient communities where people lead happy, healthy, and fulfilling lives. At the heart of our work is a commitment to social justice and to tackling the root causes of inequality. We’re passionate about shifting power, amplifying community voices and working collaboratively to create social change. We do this by:
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Strengthening and championing the voluntary, community and social enterprise (VCSE) sector with tools and support to grow and thrive.
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Supporting local people to drive change in their own communities, through social action, volunteering and active participation.
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Bringing people and organisations from the VCSE sector, public services, and local businesses together to collaborate on shared ambitions for Redbridge.
What it’s like to work at Community Action Redbridge
We’re committed to creating a truly inclusive workplace culture that embraces and celebrates difference. Building a team that reflects the diversity of our communities and brings together a range of experiences, backgrounds and perspectives is essential to the work we do.
We want Community Action Redbridge to be a safe space for everyone to bring their whole selves to work, where all our employees have the opportunity to thrive and feel recognised and valued for the work they do.
We offer some great benefits including 28 days’ annual leave (including the festive closure period) plus public holidays, a free and confidential employee helpline, face-to-face and telephone counselling, and a travel loan and cycle to work scheme.
How to apply
Please submit your CV and a covering letter answering the following 4 questions (no more than 500 words each):
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Describe a digital transformation, systems improvement or innovation project that you have led. What was the challenge, what approach did you take, and what impact did it have on the organisation, team or service users?
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Tell us about a time when your work improved data collection, analysis or insight within an organisation. How did your work help others make better decisions or improve outcomes?
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Describe a time when you helped individuals or teams adopt new systems, processes or ways of working. What challenges did you encounter and how did you overcome them?
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Why do you want to join Community Action Redbridge, and how do your values, skills and experience equip you to help us use digital technology to strengthen communities and create positive social change?
Please apply directly through the CharityJob website by midnight on Monday 28th September 2026.
First-stage interviews will take place online on Tuesday 6th October 2026.
Candidates successfully shortlisted from the first stage will be invited to attend a second-stage interview in person, which is expected to take place on Tuesday 13th October 2026.
If you would like an informal conversation about the role before applying, please email us directly to arrange a suitable time.
Registered Charity
21 - 50
Our mission is to support strong and resilient communities where people lead happy, healthy and fulfilling lives.
Thank you!
Are you an experienced and highly organised operations professional who enjoys making sure an organisation runs smoothly?
We are looking for a Business Operations Manager to lead and strengthen our day-to-day operations. This is an important role within our charity, responsible for ensuring our staff, volunteers and trustees have the effective systems, support and working environment they need to deliver the best possible services for the people we serve.
Working closely with the Chief Executive Officer and senior managers, you will lead operational activity across:
- office and business support;
- finance and HR administration;
- facilities and building management;
- governance and organisational compliance;
- health and safety;
- the continuous improvement of systems and processes.
You will manage and develop the Business Support Team, coordinate operational priorities, and help ensure our organisation remains safe, efficient, welcoming, and well organised.
About you
You will have experience of managing office or business operations within a charity, public-sector organisation or a similar working environment. You will also bring:
- experience of leading an administrative or business support team;
- knowledge of finance and HR administration;
- experience of facilities or premises management;
- an understanding of GDPR, health and safety and organisational compliance;
- excellent planning and organisational skills;
- the ability to manage competing priorities and remain calm under pressure;
- confidence in using Microsoft 365 and organisational databases; and
- a practical approach to improving systems and ways of working.
A relevant Level 5 qualification or degree would be welcomed, but we also value equivalent knowledge and experience.
Experience within a Parent Carer Forum, SEND organisation, charity or community organisation would be an advantage, although it is not essential.
Most importantly, you will be approachable, collaborative and committed to creating an inclusive organisation that provides an excellent experience for staff, volunteers, families and partners.
What we offer
We want our people to feel valued, supported and able to do their best work. As part of our team, you will receive:
- Generous annual leave – statutory minimum holiday entitlement, including bank holidays, plus an additional 5 days’ paid annual leave each year. For someone working five days per week, this is 33 days’ paid leave per year, including bank holidays, pro rata for part-time employees.
- Workplace pension – eligible employees will be enrolled into our NEST workplace pension scheme.
- Employee Assistance Programme – access to the Wisdom Employee Assistance Programme, providing confidential support for your health and wellbeing.
- Support and development – regular supervision alongside opportunities for learning and development.
- An inclusive and supportive workplace – where different perspectives, experiences and ways of thinking are welcomed and valued.
You’ll also have the opportunity to be part of an organisation working to make a meaningful difference to the people and communities we support.
How to apply
Please submit an application form explaining how your experience, knowledge and skills meet the requirements of the role.
Closing date: 21st September 2026 at 9:00 am
Interview date: w/c 28th September 2026
We welcome applications from people of all backgrounds and are committed to equality, diversity and inclusion.
This role is subject to a basic DBS check and satisfactory references.
The client requests no contact from agencies or media sales.
Thank you!
Data Entry Operator - 6 Month Contract
Location: London - near Russell Square
Working Pattern: Full-time, 5 days per week, with 1-3 days in the office
Contract: 6 months - September 2026 to February 2027
Start Date: 1 September 2026
Rate: £150-£160 per day via umbrella company
The Opportunity
We are looking for a detail-oriented and reliable Data Entry Operator to join a professional services organisation on an initial six-month contract.
This is an exciting opportunity to support the business during the transition from its existing Professional Services Automation (PSA) system to a new platform. You will play a key role in ensuring large volumes of project and operational data are accurately entered, maintained, checked and prepared for migration.
The successful candidate will have hands-on experience working with PSA systems and databases, alongside excellent attention to detail and the ability to work confidently with large volumes of data.
Key Responsibilities
- Accurately enter data into project management systems and databases.
- Review data regularly, identifying and correcting errors or inconsistencies.
- Maintain the accuracy, integrity and security of all information.
- Monitor and record incoming data and source documentation.
- Compile, sort and verify information before entering it into systems.
- Monitor a shared mailbox, responding to queries or escalating where required.
- Respond to data-related queries from internal departments and stakeholders.
- Work closely with Project Managers to obtain missing or incomplete project information.
- Ensure all data-entry and project deadlines are met accurately and efficiently.
- Support the wider team throughout the transition from the existing PSA system to the new platform.
Systems & Technology
You will work with a range of systems, including:
- Kantata - Professional Services Automation (PSA) platform
- Salesforce
- Xero
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Microsoft Teams
About You
We are particularly interested in candidates who have specific experience working with PSA systems and databases.
Essential Experience:
- Proven experience as a Data Entry Operator, Data Administrator or in a similar data-focused role.
- Hands-on experience using PSA systems/databases, such as Kantata, Salesforce, FinancialForce, OpenAir, Scoro, BigTime, Rocketlane or Polaris.
- Experience working with large volumes of data and maintaining high levels of accuracy.
- Strong Microsoft Office skills, particularly Excel and Word.
- Excellent attention to detail and a methodical approach to work.
- Strong organisational and time-management skills.
- Excellent written and verbal communication skills.
- The ability to work independently while also collaborating effectively with colleagues.
- Experience working within Professional Services, such as consultancy, banking, law or accounting, would be highly desirable.
- A strong command of written and spoken English.
Why Apply?
This is a fantastic opportunity for an experienced data professional to join a business at an important stage of PSA system transition and data migration.
You will gain exposure to a significant systems change project while working with a range of stakeholders across different locations and time zones.
Please note: Due to the September start date, we are only considering candidates who are immediately available or have a notice period of two weeks or less.
If you have strong PSA/database experience and are available to start in September, we'd love to hear from you!
If you are interested
Thank you!
This is a varied and rewarding leadership role that combines operational management, people leadership, and business development. You'll play a key part in growing our impact by developing new partnerships, building strong relationships with stakeholders, and expanding both our on-site and outreach programmes.
To succeed in this role, you'll be a confident and adaptable manager who can balance day-to-day operational demands with strategic thinking and creativity. You'll enjoy problem-solving, prioritising competing demands, and managing a diverse workload where no two days are the same.
We're looking for someone who:
• Has strong leadership and people management skills, with the ability to motivate and develop teams
• Can foster positive collaboration across teams and functions
• Has experience building and managing partnerships with a wide range of stakeholders
• Brings commercial awareness and business development experience
• Has experience working in the charity, social care, health, or related sectors
We're looking for someone who:
• Has strong leadership and people management skills, with the ability to motivate and develop teams
• Can foster positive collaboration across teams and functions
• Has experience building and managing partnerships with a wide range of stakeholders
• Brings commercial awareness and business development experience
• Has experience working in the charity, social care, health, or related sectors
In return, Thrive offers the opportunity to make a genuine difference every day, working with a values-driven charity that transforms lives through gardening and nature. In addition, you’ll be working in a collaborative and supportive organisation at our National Office, set in 3 acres of beautiful grounds.
For more information, please download the Information Pack. For an informal conversation about the role, please email recruitment in
the first instance.
To Apply:
Please email recruitment with your CV and a written statement explaining how you meet the person specification and what you will bring to Thrive.
Closing date for applications: Friday 25 September 2026.
First Stage Interviews: Tuesday 6 October. Second Interviews will be scheduled for the following week.
