Data management jobs

We are looking for a motivated and forward-thinking Operations Manager to lead our Victim Support Services across Warwickshire. This role is to provide maternity cover for a period of 12 months.

It is currently home based with an expectation to work from different office bases alongside team members when required as well as regular travel across Warwickshire to attend a range of in-person multi-agency operational and strategic meetings.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As an Operations Manager you will lead and manage the delivery of victim services supporting adults, children and young people, including specialist DA support for children and our Restorative Justice team. You will ensure the provision of high-quality services, as well as compliance with contractual and organisational standards, and supporting the Area Manager to identify opportunities for service development.

Key Responsibilities

• Manage and monitor service performance KPIs and business plans.
• Lead and support your team through effective recruitment, training and performance management.
• Build and maintain strong relationships with key external partners and stakeholders.
• Analyse data and produce reports to inform service improvements.
• Support strategic projects and represent Victim Support externally as required.

The role includes an additional £2,000 allowance for managing multiple service types or specialist services with distinct funding streams.

About You

Ideally, you will be someone who thrives in a fast-paced environment, confidently managing a busy workload while building strong relationships with partner agencies. You'll bring proven leadership experience and a talent for inspiring others, along with the ability to drive positive change and make a real impact.

We are looking for someone with a strong understanding of government policy relating to victims and the Criminal Justice System, and an awareness of the impact crime has on victims and witnesses. You will share our commitment to organisational values, equality, inclusion, and a shared sense of purpose in everything we do.

You will need:

• Understanding of voluntary and statutory agencies in criminal justice, health and social care.
• Strong safeguarding knowledge and practice.
• Ability to analyse data and produce clear, evidence-based reports.
• Awareness of the impact of crime of people of all ages including children and young people.
• Experience of working directly with adults, children and young people.

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

About Us

Are you looking for a job where you can make a difference to a local community? Chinnor Village Centre aims to be the welcoming hub of the village and local area, bringing together people of all ages and backgrounds by providing a place to meet and services aimed at ending social isolation. 

About The Role

The Centre Manager will oversee the day to day running of centre, making sure we have a safe and welcoming environment. Working with Trustees, you will play a key part in bringing about change at the Centre to ensure its future sustainability and place at the heart of the Chinnor and surrounding villages. This includes seeking out and securing funding opportunities to increase income and providing leadership to our small staff team. Volunteers are at the heart of everything we do and the Centre Manager will need to promote the Centre as a great place to volunteer. 

Key responsibilites:

• Ensuring appropriate policies and protocols are in place.
• Overseeing a programme of works for the refurbishment and updating of the Centre.
• Line manage our 7 staff.
• Produce financial reports and plans, working with our Treasurer and Bookkeeper.
• Identify and lead the application process for grants and funding.
• Provide governance and admin support to the Board of Trustees.

The post is offered at £35,000 to £38,000 fte per year (actual up to £30,400 for 30 hours per week). Other benefits include 25 days holiday per year pro rata and a workplace pension scheme. The postholder will need to be on site for the majority of time. 

The Centre Manager role is a varied one, with no day the same. If you enjoy working with people and are able to ensure the busines aspects of our charity run efficeintly then we would love to hear from you. 

Location: Remote working in Wales

Salary: £29,580 per annum rising to £32,016 after 1 year of service

Responsible to: Head of Work Experience Projects and North 

Contract type: Full Time (37 hours per week), Fixed-term contract for 3 years in line with the funding from Creative Careers projects

Closing date: 29th June 2026, Midnight

Interviews: We will be interviewing on a rolling basis. Please apply as soon as possible

Who we are

Futures For All is the largest social mobility charity in the UK. We help to level the playing field between state and independent schools by giving all young people access to the same prestigious networks available to the top fee-paying schools.

We believe that by inspiring young people to explore their ambitions through our speaker programme, facilitating access to multi-day experiences of the world of work, and supporting young people to successfully seize opportunities available to them, then we can make a profound difference to the lives of young people, their future happiness and prosperity.

By 2028, our ambition is that every young person in the UK has access to high quality work experience. Yet today, less than half of young people leave secondary school having had any work experience whatsoever. 

Role Summary

The purpose of this role is to support and ensure end-to-end delivery across Wales within the Programme and Delivery team. The current focus is within our Creative Careers offer, however, this could evolve in terms of scope to include other flagship programmes in the future. This role will be crucial for liaising with Welsh schools, creative employers, speakers and the wider charity to coordinate and ensure best practices in programmatic delivery,  ensuring alignment with programme wide expectations and KPIs. Essentially, this role is the glue between Futures For All, stakeholder outreach and schools’ partners within Wales. The role will be crucial in coordinating and ensuring successful delivery of different programmatic interventions including, but not limited to, school talks, workshops and work experience for young people in Wales. efforts across that nation to successfully provide end-to-end deliver for Wales’s Creative Talks, Workshops and work experiences and achieve the aims.This includes working with the Futures For All programme teams (Work Experience and Speakers for Schools Teams), and our internal Evaluation and Education teams. 

Key Duties / Responsibilities

Strategic purpose

• Responsible for the end-to-end delivery of Talks and Work Experience opportunities from initial scoping with schools to securing commitments from speakers and employers, monitoring young person applications, programme design and implementation, and stakeholder follow up.  
• Nurturing relationships with key delivery partners to ensure employers or school introduced to the programme are seamlessly onboarded. 
• Working with partners in securing commitments from speakers and employers to deliver talks, workshops and multi-day work experience opportunities.  

• Account management and stewarding for speakers and employers throughout their journey.  

• Preparing employers and speakers to use all speaker and work experience guidance in the coordination and delivery of their placements, including but not limited to Portal and Google Classroom.  

• Working closely with Delivery Partners to ensure seamless delivery of opportunities.  

• Leading on all speaker and employer engagement and meetings with your dedicated contacts/accounts.  

• Work with evaluation team on developing and disseminating impact reports within your specific nation.

• Working closely with Education team to ensure school engagement is in line with charity’s mission

• Delivering training sessions to schools and colleges on our programmes and building on engagement in Wales.

• Building partnerships as determined by needs of the DCMS contract and education partners.

• Developing long-standing relationships with school and college contacts to enable engagement in and implementation of our product offer.  

Delivery:

• Providing best practice guidance and advice on programme set up and content.  

• Responsible for delivery and completion of own work experience placements and the operational and administrative activity required.  

• Taking ownership of own capacity management using capacity management frameworks to help inform future workload planning.  

• Adherence to data compliance, standards, guidelines and best practices to ensure our data integrity and consistency.  

• Retain our registered schools and colleges in our network and increase engagement levels in all programmes.  

• Ensuring all data relating to KPIs is accurate, recorded and presented in reports when required.  

• Represent and work to our values as, fostering a culture of positivity, support, respect, and inclusivity, while taking personal responsibility for their attitude, performance, and development.  

•  Ensure safeguarding best practice is enshrined in all organisational activity.  

Skills / Experience / Knowledge:

Essential:

• Programme Coordination experience, with complex stakeholder management
• Experience and knowledge of the education and careers landscape in Wales. 
• Proficient in process improvement and reporting
• Proficient use of CRM and Microsoft Office to track relationships and ensure proper data management 
• Clear and concise communicator, capable of producing written reports to a professional quality 
• Excellent people relations and communication skills to liaise effectively with all project stakeholders 
• Demonstrable time management skills and proven ability to work to key deadlines 
• Relevant project coordination related experience 
• Experience in analysing data and producing reports and recommendations 

Desirable:

• Hands on approach to all tasks with a spirit of getting stuck in and supporting others 
• Knowledge and/or experience of working with National Quality Assurance Frameworks 
• Project Management Qualification or equivalent experience 
• Experience in supporting young people via charity programmes 
• Previous experiences designing packages/maintaining relationships with educational establishments as an external partner 
• Experience of working with or within the creative sectors 

Diversity at our core

Futures For All is committed to an inclusive and accessible recruitment process and encouraging equality and diversity among our workforces. We acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. 

The Application Process:

Please apply as soon as possible by clicking the 'apply for this job' button in the top right-hand corner of the job advert. Once clicked, you will be asked to complete your application by submitting your CV and a cover letter. The cover letter is an opportunity for you to share the skills and knowledge you have to be successful in this role. Appointees are subject to a DBS check. You must have the right to work in the UK to apply. Please only apply if you meet the required experience for the job role and are based in Wales.

The deadline to submit your application is 29th June 2026, Midnight. Please note that we reserve the right to close this advertisement early if we receive a high volume of suitable applications

We will be interviewing on a rolling basis. Please apply as soon as possible.

Futures For All is committed to safeguarding the young people we work with and expects all staff members to share this commitment. Appointees are subject to a DBS check. Having a criminal record will not automatically exclude applicants. You are also required to have the Right to Work in the UK for this role.

Benefits offered at Futures For All

• 25 days annual leave plus bank holidays
• Morning of your birthday off 
• £500 a year professional development fund 
• Option to purchase additional annual leave yearly
• 'Winter shutdown' gifted so no need to use annual leave between Christmas and new years eve. 
• Early bank holiday finish - we finish at 3:30pm on a Friday before all bank holidays
• 22.2 hours of volunteering days to use each year
• Home office set up support
• Enhanced sick pay 
• Enhanced family friendly leave 
• Employee Assistance Programme 

Futures For All Values

PASSION: We are committed to levelling the playing field for young people across the UK, creating social mobility and tackling disadvantages.

AGILITY: We challenge our ideas of what is possible in order to better meet the needs of those we support. We are human, make mistakes, learn, evolve and adapt.

INTEGRITY: We act with empathy and bring our authentic selves to work every day. We value and respect the talent, time and intentions of those we work with.

COLLABORATION: We are one team with one mission and only by working together can we deliver better outcomes for young people. We support each other unconditionally and feel motivation in shared success as well as individual progress.

DIVERSITY:  We know it takes people with different ideas, strengths, identities, interests, and cultural backgrounds to make our organisation succeed. We encourage constructive debate and critical friendship.

About The Advocacy Project

We help people speak up and make decisions about their health, wellbeing and social care. We’re here to make sure people who are vulnerable because of their circumstance can understand their rights, make effective choices about their lives and voice their concerns.

Some of the ways we do this include:

· advocacy services that make sure people can express their wishes when decisions are being made about their care or wellbeing

· user involvement projects that help organisations improve what they offer by listening to people who use their services

· local Healthwatch services, which act as health and social care champions for the areas they serve and give people a direct channel to share their feedback

Our services are independent, confidential, and free to those receiving them. Together, our teams are standing up for essential rights and supporting people to have a say on the issues that matter to them.

About the role

This position involves supporting the Finance team by providing financial assistance to the Head of Finance in maintaining the organisation’s financial records and internal controls.

You will utilise your finance skills to ensure that transactions are accurately and promptly recorded, and you’ll assist in preparing high-quality month-end reports. You will also collaborate closely with the Finance Officer and wider teams to contribute to the organisation’s financial reporting and planning.

Key responsibilities

• Prepare monthly management accounts and internal reports for departmental managers and participate in regular review meetings; conduct variance analysis against budget and forecasts and provide commentary for senior management.
• Prepare, check, and submit end-of-month financial data to external accountants.
• Respond to internal and external finance queries in a timely and professional manner.
• Process the month-end transactions on Quick Books.
• Assist the Head of Finance with payroll processing, audits, financial reports, and ad hoc finance-related tasks.
• Prepare budgets and financial forecasts in collaboration with the Head of Finance and ensure accurate upload into the financial system.
• Monitor cash flow and support cash flow forecasting.
• Contribute to the development and enhancement of financial procedures and systems to improve efficiency and accuracy.
•  Assist with the preparation of year-end accounts and liaise with auditors as required.
• Ensure compliance with relevant financial regulations, internal policies, and reporting standards.
• î  Support the Finance Officer in reconciling bank accounts.
• î  Undertake any other duties as required by the Head of Finance to support the effective running of the finance function

General responsibilities

• Work according to the Equality Act 2010 and other forms of legislation that combat discrimination and promote equality and diversity.
• Participate in personal, team and organisational development.
• Contribute to internal and external monitoring reports.
• Adhere to organisational policies, including those related to health & safety, safeguarding, and risk management.
• Work in alignment with our mission, vision, and values.
• Person specification
• We welcome applications from people with transferrable skills and qualities, and people with diverse employment histories and personal backgrounds.

Essential qualities and attributes:

• Proven experience in a finance role, preferably in a management accounting or analytical capacity.
• Strong understanding of financial principles, reporting, and analysis
• Excellent attention to detail and strong organisational skills.
• Proficiency in Excel and financial software systems.
• Highly organised with the ability to prioritise a heavy workload and multi-task
• Strong interpersonal skills and the ability to communicate financial information clearly to non-finance colleagues.
• Ability to work flexibly and to tight deadlines
•  A proactive, solution-focused approach to improving systems and processes. 

Desirable knowledge, experience and qualifications:

• Accounting qualification or studying towards an accounting qualification (e.g. ACCA, CIMA or equivalent)
• Experience of working in the charitable or voluntary sector.
• Knowledge of data protection regulations and managing confidential information.

Essential qualities and attributes:

• Understanding of the role and responsibilities of an advocate.
• Understanding of issues faced by people with mental health conditions, physical health conditions and learning disabilities.
• Ability to listen and build trust, to encourage people to express their own views and to represent clients’ self-defined interests.
• Excellent interpersonal and communication skills (written and verbal). Good at working with a wide variety of people including commissioners, service users and colleagues.
•  IT literate, including working knowledge of Microsoft packages (Excel, Word, Outlook).
• Commitment to working within The Advocacy Project code of conduct, equality and safeguarding policies.
• Ability to work as part of a team and on your own initiative, to plan and prioritise your own workload.
• Willingness to promote The Advocacy Project and its services in line with our mission, vision and values.
• Commitment to ongoing professional development.

Individual Giving Legacy Fundraiser 

£31,906 pa (FTE)

Use your creativity, drive and relationship-building skills to grow income that helps Bluebell Wood be there for every baby, child and young person who needs us.

Join us as our Individual Giving & Legacy Fundraiser and be part of a team that is building something special -growing sustainable income, striving for excellence, and delivering results that make a real difference.

This is a role for someone who wants to take ownership, see results, and be part of a team working together to achieve more — more support, more reach, more impact.

We’re ambitious, collaborative and always looking for better ways to connect with supporters. We test, learn, improve and deliver because the income we generate is what enables us to provide vital care.

Your work will help drive the income that ensures every family can access the care they need, when and where they need it.

About us:
At Bluebell Wood, our vision is for every baby, child and young person with a life-limiting condition to access specialist palliative care, wherever and whenever they need it. Every role here plays a part in making that happen.
Our support is wide-ranging and tailored to every family. From symptom management and short breaks to counselling, sibling support, music therapy, home visits and end-of-life care, we provide expert care when and where it matters most.
We support families across South Yorkshire, North Nottinghamshire, North Derbyshire and parts of North Lincolnshire. To keep our doors open, we need to raise £6.7m every year — with only around 17% of our income coming from government sources. That’s why this role matters.

The role:
In this role, you’ll lead the development of individual giving and legacy income — attracting new supporters, deepening relationships, building strong pipelines and creating journeys that grow long-term value and loyalty.
Using data, insight and creativity, you’ll shape and deliver campaigns, strengthen regular giving and build awareness of legacy giving in ways that feel personal, relevant and impactful - driving the income that ensures more children and families can access the care they need.

What you’ll do

Strategic Planning

• Develop and implement a growth strategy for Regular Giving, including acquisition, retention, upgrade pathways, and mid-level donor development.
• Lead on the development and effective delivery of legacy messaging across channels, ensuring consistent and inspiring communication that builds awareness and drives pledges.
• Support strategic planning for Trusts & Grants, In Memory Giving, and Legacy awareness, ensuring alignment with overall fundraising goals.

Campaign & Product Delivery

• Lead the creation and delivery of Regular Giving and mid-level donor products, campaigns, and donor journeys.
• Develop and promote legacy giving initiatives, including Make a Will Month, seasonal appeals, and messaging that builds a pipeline of legacy pledges and gifts.
• Work with external suppliers (e.g. creative agencies, mailing houses) and internal teams to deliver high-quality assets and campaigns.

Collaboration & Support

• Work closely with Marketing, Supporter Engagement, Commercial Insights and Finance teams to ensure integrated delivery and maximise supporter value and retention.
• Support fundraising events and initiatives as needed.
• Respond to supporter enquiries via mail, email, and phone, providing excellent customer service.
• Work positively and proactively with our volunteer supporters.
• Manage relationships with external consultants for Trusts & Grants and Legacy fundraising, oversee canvassing agents and ensuring all activity aligns with the hospice’s fundraising strategy and values.

What you’ll bring

• Experience in individual giving, legacy fundraising, donor development or a similar supporter-focused fundraising role.
• A creative approach to campaigns, communications and supporter journeys.
• Confidence using insight, data and performance measures to improve results and grow income.
• Strong relationship-building skills and a positive, proactive approach to supporter engagement.
• Experience of working with agencies, suppliers or external partners to deliver high-quality activity.
• A values-led mindset, with the initiative to take ownership, work collaboratively and make things happen.

Why join Bluebell Wood?

• Your work will directly help children and families access expert care and support.
• You’ll have the freedom to bring ideas to life in a creative, collaborative and purpose-driven team.
• You’ll be part of a values-led organisation where individuality is welcomed and development is encouraged.

What we offer:

• In return, we can offer you a fantastic working environment and the following benefits:
• 33 days’ holiday entitlement, including bank holidays, with the option to buy and sell leave
• Employee assistance programme - including mental health care and out of hours GP access
• A commitment to your professional development
• Matched pension scheme of 5% of salary
• Bluebell Wood enhanced maternity and paternity pay (unrelated to NHS conditions)
• Enhanced night shift pay.
• Free parking on main site
• Subsidised lunch
• Free tea and coffee
• Cycle to work scheme
• Eligible for NHS Blue Light Card
• Access to rewards portal
• If you’re ready to use your skills to make a lasting difference for children and families, we’d love to hear from you.

This is a hands-on role that moves between two registers: structured qualitative research with proper analytical underpinning, and fast-turnaround reactive policy work. You will need to be genuinely comfortable in both able to run a multi-month thematic publication and turn around a tight briefing or consultation response within 48-72 hours when a policy window opens.

The role will lead The Difference's qualitative research and insight function, including research workstreams tied to the Difference Schools Partnership's annual thematic priorities, and our Harmful and Abusive Behaviours (HaB) workstream convening a sector council to build a shared framework for how schools understand and respond to peer-on-peer harm. You will produce briefings, evidence submissions and publications, manage external research partners, and work with the CEO, Head of Policy and Communications team to launch research with real impact. The role reports to the Head of Policy and works closely with colleagues across Strategy, Research and Programmes.

Key Responsibilities

• Lead The Difference's qualitative research and insight function, running research workstreams tied to annual DSP thematic priorities and emerging strands on MAT inclusion and LA working
• Design and deliver qualitative research with schools, MATs and local authorities interviews, focus groups, school visits and thematic analysis  translating findings into evidence and policy recommendations
• Lead the Harmful and Abusive Behaviours research workstream, convening a sector council, producing briefing material and managing the route from convening to publication
• Produce timely, citable evidence for policy influence  including drafting briefings, consultation responses and evidence submissions on fast turnaround
• Project manage publication cycles from scoping through to launch, working with coalition and media partners to maximise reach and tracking policy traction post-launch
• Brief, manage and integrate the outputs of external research partners where commissioned (e.g. FFT Datalab, Pro Bono Economics)
• Capture and develop case studies from DSP schools and the wider Difference network

About The Difference

• Every day, the equivalent of 5,500 children are suspended from England's schools, doubling their likelihood of being NEET by 24. The Difference is a young education charity founded to change this story through whole school inclusion. We train school leaders, carry out our own research, and turn frontline insights into policy recommendations lobbying Ofsted and the Department for Education to improve funding and support for inclusion. Our vision is to see lost learning falling nationally by 2030.

About You

Essential

• Dual capability across reactive and structured research : comfortable producing tight briefings on a 48–72 hour turnaround and running multi-month qualitative publications
• Experience in education research, policy research or applied social research, with examples of published, commissioned or internally-influential work
• Strong qualitative research skills : interview and focus group design, thematic coding, framework development, synthesis across multiple sources
• Persuasive writing for mixed audiences : able to write clearly and concisely for policymakers, school leaders, the press and the sector, and comfortable ghost-writing for senior colleagues
• Project management discipline : able to run multiple workstreams in parallel, manage your own deadlines, and keep colleagues and external partners on track
• Comfortable working at pace in a fast-moving environment where priorities shift as policy windows open and close : self-directed, flexible and able to make good judgement calls under pressure
• Shared values with The Difference and personal commitment to improving life outcomes for young people

Desired

• Strong working understanding of UK education policy, particularly around inclusion, exclusion, SEND, accountability and school improvement
• Confident data literacy and basic quantitative analysis : comfortable interrogating population-level datasets and translating findings into accessible policy language
• Understanding of why language matters when writing about behaviour, exclusion and vulnerability, and the ability to frame behaviour as a signal of unmet need consistently across all work
• Lived experience or insight into the school experiences of marginalised young people
• Experience of working in or with schools, multi-academy trusts or local authorities
• Existing relationships in education research, policy or sector organisations

Please see the attached Job Description for full role details and person specification.

We are committed to building a diverse team and strongly encourage applications from under-represented groups in the charity sector. As part of our commitment to fairer recruitment, all applications will be assessed with names and protected characteristics redacted.

About Spear

We launched the award-winning Spear Programme over 20 years ago, and there are now 18 Spear Centres across the country, equipping unemployed 16–24-year-olds facing barriers to employment with the skills and mindset they need to secure work and thrive in the workplace.

About the role

This is an exciting role within Spear’s programme delivery team, leading and inspiring Centre Managers across a region to deliver high-quality coaching and strong outcomes for young people. The role combines line management, performance oversight and contributing to the ongoing development of Spear’s coaching culture and curriculum. It’s a great opportunity for an experienced coach and people manager to shape delivery and help more young people move into education, employment, or training.

Key information:

• Salary: from £36,000 dependant on location
• Location: London/South of England or West of England
• Full-time, Permanent
• 28 days annual leave (including Christmas gift days) plus bank holidays (pro rata)
• Regular staff prayer meetings, conferences and retreats (one residential)
• Closing date: Friday 10th August (We interview on a rolling basis and will close the role early if we find the right candidate)

We are an office-based organisation, working face-to-face with the trainees and value the collaboration and opportunities to work creatively and build community that this offers us. There is an expectation of travel and of spending time in the centres where the Programme Manager has oversight.

For more information please read through our Job Specification and Work with Us Pack.

If you require any reasonable adjustments as part of the recruitment process, please let us know.

Person Specification

• A practising Christian, passionate about personally representing the values and beliefs of Spear, and our mission to equip and support young people facing barriers to employment
• Excellent all-round coaching ability, with extensive coaching experience in group and 1-1 facilitation and/or other relevant transferable skills
• Highly experienced in line management and holding responsibility for others’ professional development and wellbeing
• Effective interpersonal skills and high emotional intelligence, with the ability to relate confidently to church partners as well as a range of audiences, internally and externally
• Self-motivated forward planner who exercises initiative, with the ability to prioritise workload, including working well under pressure
• Good IT skills, with a working knowledge of Salesforce and Microsoft Word, Excel, Outlook, and PowerPoint

�� Digital Officer

Hybrid working: This role is hybrid with a minimum of 2 days per week at the London office when opened, and visits to services as required.

Are you a creative, results-driven fundraiser with a passion for growing supporter engagement?
Join Shaftesbury as our Digital Officer and play a key role in bringing powerful stories to life, connect with audiences in meaningful ways and inspire people to support our work.

This is more than a digital role – it’s your chance to use creativity, data and digital innovation to build communities, spark engagement and drive real impact.

�� About Us

At Shaftesbury, we believe everyone deserves the opportunity to live a full and flourishing life. Guided by our core values—Open, Enabling, Inclusive and Courageous—we deliver high-quality disability services across adult care, children’s care and education.

We are committed to going the extra mile—creating opportunities for people to thrive, achieve independence, and feel part of their community.

�� The Role

As a Digital Officer, you’ll play a central role in growing and engaging our online audience across social media, email and digital campaigns. You’ll manage day-to-day activity across our social channels, creating compelling, on-brand content that resonates with supporters and reaches new audiences.

Key responsibilities include:

• Plan, schedule and deliver a steady stream of high-quality content across social media channels
• Actively build and nurture our online community
• Leading our email communications, creating and optimising campaigns that drive engagement, fundraising and long-term loyalty
• Use data and insights to test, learn and continuously improve performance across channels
• Work closely with colleague across the charity
• Support campaigns, events and contribute fresh ideas
• Stay ahead of digital trends

✅ What We’re Looking For

• Be creative and a digitally savvy communicator who knows how to turn ideas into engaging content
• Hands-on experience managing social media channels with a strong understanding of what works across different platforms
• Confident in creating a range of digital content
• Comfortable diving into analytics, using data to refine your approach and maximise impact
• Experience of email marketing and understand how to create campaigns
• Organised, proactive and detail focused.

�� What You’ll Get in Return

We recognise that our people are our greatest asset—and we’re committed to rewarding your impact:

• �� Recognition & Reward – including vouchers up to £50
• �� Excellent training and development opportunities
• �� Generous annual leave – 25 days + bank holidays (rising to 28 days + BH)
• �� Pension scheme
• ❤️ Death in service scheme
• �� Employee Assistance Programme

�� Why Join Shaftesbury?

Because every interaction, every connection, every opportunity—we create adds up.

From friendship to independence, from challenges overcome to new experiences, we believe it’s the sum of many things that makes life meaningful. At Shaftesbury, you’ll be part of a team that empowers people to take part, contribute and be valued.

��️ Our Commitment

Shaftesbury is the disability charity that’s committed to enabling children, young people and adults to live a life that adds up for them.

What makes life liveable is never down to just one thing - it’s the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up – to Shaftesbury.

Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives.

Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check.

Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation.

✨ Ready to make your mark and drive real change? Apply today and help us build a future where everyone can thrive.

Hitchin Youth Trust is a small charity with a big heart. We support local young people (up to the age of 26) through the award of individual grants and bursaries, and we provide grants to local charities and organisations carrying out vital work with young people across our community.

We are also home to the Hitchin Charity Youth Hub at our base on Walsworth Road in Hitchin — a shared space where several local youth charities work side by side, because we know that collaboration makes everyone stronger.

In addition, we provide a meeting space at the Charity Hub.  It is offered free of charge to local youth groups and charities, to help them to provide support and a wide range of other opportunities for the young people in our community.

As Youth Trust Manager — our sole employee — you’ll work closely with an engaged and forward-thinking Board of Trustees. The role is fabulously varied – one day you might be attending an investment meeting in London; the next, liaising sensitively with an individual or organisation enquiring about grant support; the next, checking toilet roll supplies and making sure the building is running smoothly. 

Your work will span six key areas:

• Financial management — keeping our accounts accurate, reconciling income and expenditure, liaising with our investment broker and auditors, and producing monthly reports using Sage.

• Grant applications — receiving and processing applications, supporting applicants, preparing summaries for Trustees, and managing award payments.

• Representing the Trust — networking with local and national organisations, keeping our website and social media fresh, and organising events.

• Trustee clerking — preparing agendas and minutes, managing Charity Commission and Companies House returns, and supporting the annual audit.

• Buildings & facilities — managing the Charity Hub, overseeing bookings, maintenance and H&S compliance, and being the go-to person for building users and contractors.

• General administration — first point of contact for the Trust, maintaining our annual calendar, and keeping us compliant with legislation and best practice (including GDPR).

Who We’re Looking For

We are looking for someone who has a genuine passion for supporting young people in our community.  In addition, you will need to offer:

· A great eye for detail.

· Be organised, proactive and self-motivated.

· Enjoy the variety a day will bring you, manipulating a spreadsheet, preparing Board papers, following up grant enquiries or representing the Trust at a local event.

· Have a warm manner.  Be equally comfortable liaising charity directors, educational professionals and individual parents who may be desperately reaching out to the charity for urgent support.

Are you interested in using your administration skills to support teams that work with children and young people?

The Mental Health Support Teams  ( MHSTs) in the West locality team in North Cumbria are recruiting a Service administrator  for 30 hours a week due to the growth of the teams.

The teams work in schools offering low intensity Cognitive Behaviour Therapy to children and young people as part of an NHS contract.  

You will be working with the teams that cover Egremont, Whitehaven, Workington, Maryport, Cockermouth and Keswick. It is expected that you will be able to work from the service bases in Workington and Cockermouth on a weekly basis and the role will involve  attending regular meetings in Carlisle.

The successful candidate will be responsible for coordinating delivery of all administrative/ data functions across the service and ensuring that consistent processes are in place for finance, data and health & safety in line with contractual and Barnardo's requirements. 

You will implement new, and revise existing, systems for financial and data management across the service as required and prepare financial information dealing with, and checking income and expenditure, including payroll. 

Reporting to the Children's Services Manager you will support with designated work in terms of planning, development, projects, and business support tasks across the localities.

The post holder will be required to compile reports as required for presentation both internally and externally and support and work with the Regional Finance Team, Health and Safety Officer to ensure that all compliance requirements and targets are met/exceeded.  There will also be Line management responsibilities as designated and you will work with, and provide support to, the Children's Services Manager to ensure all compliance requirements are met

It is essential that you have:

• Excellent literacy and numeracy skills at a level that enables you to perform difficult calculations and produce reports
• Substantial experience of using IT packages particularly MS applications
• Experience of Health and Safety and premises/facilities management
• Experience of financial administration 

You must be:

• Able to work independently without direct supervision, demonstrating initiative when required.
• Able to delegate work effectively if applicable.
• Able to maintain strict confidentiality and work within data protection guidelines.
• Able to work effectively as a member of a team.
• Able to work in a thorough and systematic way, paying attention to detail.
• Able to communicate effectively with a variety of stakeholders.
• Able to prioritise own workload and meet tight deadlines.

Experience of formally line managing staff is advantageous, as this role will include directly line managing staff.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date.  We recommend that you apply for this role as soon as possible

Insight Manager (Maternity Cover)

Salary: £41, 439
Location: Remote with occasional travel to Downton / London for meetings 
Hours: Full time
Contract: 12 months maternity leave cover

We have an exciting opportunity for an Insight Manager to join our team, playing a key role in how insight, research and evaluation inform decisions and demonstrate impact across the organisation.

Please see below for more information.

About the Role

This is a high-impact role at the heart of how we understand and improve what we do.

As Insight Manager, you will lead on delivering high-quality insight to support decision-making across key areas of the organisation.

You’ll have ownership of insight across our commercial and fundraising activity, as well as supporting our brand and marcomms teams with understanding public perceptions, helping us better understand our audiences, reputation and opportunities to grow impact.

Working as part of a team of Insight Managers and Data Analysts, you will collaborate closely with colleagues to ensure insight is joined-up, relevant and actionable. Alongside your core areas, you’ll also support wider team priorities where needed, contributing to a flexible and collaborative insight function.

You will design, commission and deliver research as well as using our own data to support your insights, working with stakeholders to understand their needs and translating findings into clear, evidence-based recommendations

This is a fantastic opportunity partnering with stakeholders to embed insight and ensure it is used effectively to drive decisions and maximise impact.

About You

Are you passionate about turning data into meaningful stories that drive change?

Do you enjoy working with stakeholders to bring insight to life and influence decisions?

Are you confident working with stakeholders, helping them understand and apply insight effectively?

We’re looking for someone who:

• Brings solid experience in research, insight or evaluation (typically 3–5+ years), ideally within a charity or related setting
• Has experience delivering end-to-end research projects, with a strong focus on quantitative research but equally confident in using qualitative methods
• Is confident working with marketing or fundraising stakeholders
• Can translate complex data into clear, relevant and actionable insights
• Builds strong relationships and enjoys working collaboratively to embed insight into decision-making
• Has experience commissioning or managing external research agencies
• Has an understanding of audience insight, public perceptions or brand research, particularly in charity and not for profit sectors
• Is adaptable and willing to support across a range of insight and research projects

Please note: candidates should have a relevant degree (or equivalent experience).

About the Team

You’ll be part of a collaborative and supportive Data Insight and Research function, focused on ensuring insight and evidence are accessible, useful and embedded in everyday decision-making.

We value curiosity, shared learning and continuous improvement—working together to make sure insights genuinely make a difference.

In return we can offer you:

• Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
• 29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
• Opportunity to buy and sell up to 5 days annual leave per year.
• Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
• 3 volunteer days per year to support the Help for Heroes community.
• A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.

Closing date: 24th June 2026 
Interview Process: Initial informal conversation, followed by more structured competency based interview with a presentation.

We reserve the right to close this vacancy early if we receive a high number of strong applications.

We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.

Action for Refugees in Lewisham is a thriving, dynamic community charity supporting asylum seekers, refugees and migrants across South East London. This is an exciting new role to the organisation forming a senior management team alongside the Executive Director, Casework Manager and Education and Finance Manager. This key senior position combines line management of central staff, high level fundraising, grants monitoring and compliance, development of enhanced member co-production, oversight of operational systems and management of pilot projects emerging from AFRIL’s 2027-30 strategy.

Job Purpose:

• To manage and coordinate the operations of the organisation, overseeing high level day to day operations including IT and systems, GDPR, Health and Safety, volunteer management, operational policies and procedures.

• To provide leadership and line management to the Monitoring and Operations Officer, Experts by Experience Coordinator and Community Activities Coordinator. With possible additional line of other project staff as organisational capacity requires.

• Lead the enhancement of processes and systems which support AFRIL’s frontline systems to work effectively and holistically together, providing capacity and support to project managers and leads.

• Lead the development and delivery of AFRIL’s co-production work, supporting the Experts by Experience Coordinator to amplify members' voices at all levels of the organisation.

• Supporting the Director in delivering the organisation's fundraising strategy. Writing a range of funding applications, holding key funder relationships and developing new funding relationships, including the establishment of enhanced individual, community and corporate fundraising relationships.

• Leading on the management and oversight of the grants compliance and reporting cycles, producing monitoring reports for funders with the support of the Operations and Monitoring Officer. Overseeing and developing evaluations and impact measurement systems alongside the Director.

• Assist the Director with the implementation of AFRIL’s strategy, taking a leading role in the delivery of new projects and areas of work to advance the mission and vision of the organisation.

• Supporting the Director with the development and implementation of a communications strategy, enhancing awareness of the organisation's work and impact.

• To represent AFRIL at a range of stakeholder meetings, and develop and manage partnerships to benefit AFRIL’s service users.

• To work collaboratively and dynamically in a small team, following AFRIL policies and reflecting AFRIL’s values.

Essential

• Experience monitoring performance, KPIs, or service outcomes.
• Ability to manage multiple projects effectively.
• Strong communication and interpersonal skills.
• Good IT skills including Microsoft Office and data management systems.
• Commitment to the mission and values of Luton Foodbank.
• Educated to degree level or equivalent professional experience.
• Full UK driving licence and access to a vehicle.

Desirable

• Experience working within the charity sector.
• Knowledge of safeguarding and compliance requirements.
• Experience supporting funding reports or monitoring returns.
• CIPD qualification or relevant HR training.
• Experience in community or social welfare services.
• PRINCE2 Foundation qualification.

Benefits

• Flexible part-time working arrangements
• Pension contribution
• Training and development opportunities
• Opportunity to make a meaningful impact within the local community
• Supportive and values-driven working environment

Learn more about Luton Foodbank

• Find us on Bluesky, Facebook, Instagran, LinkedIn, Mastodon, Threads, TikTok, X, and YouTube.

This is a critical role that is responsible for managing the charity's day-to-day people management and development, ensuring appropriate processes are in place and in line with current and relevant legislation. The People Manager will help develop a high-performance culture where all colleagues feel a sense of belonging and are able to fulfil their potential.

RESPONSIBILITIES & ACCOUNTABILITIES

• Provide proactive coaching on values alignment and desired behaviours, with support and advice to managers and team members        on    all matters relating to people.
• Support managers to create an inclusive culture and workplace that gets the best out of our people.
• Promote and advocate for early resolution when issues arise, including Performance Improvement guided by organisational values         and policies.
• Effectively manage employee relations (ER) issues alongside line managers including, but not limited to absences, performance             management, disciplinary, grievances and dismissals, escalating to the Director of People as required.
• Support the Director of People to deliver change management programmes including TUPE transfers, redundancy and service re-       organisations.
• Develop an understanding of challenges, opportunities and people priorities in each team and work with managers to develop long term resource plans and succession planning.
• Support the Director of People in the development of information, reports and analysis for managers, the Strategic Management Team and the Board, to deliver insights and take action.
• Work with the Finance Manager to ensure the accurate processing of payroll.
• Support the end-to-end recruitment process, including attraction, supporting with job descriptions, shortlisting, interviews and the induction process.
• Build and implement engagement processes and activities including surveys, focus groups, conferences/away days and exit interviews, ensuring they deliver continuous improvement and enhance our reputation as a great place to work.

ROLE

• Support the implementation of Belonging, Diversity, Equity and Inclusion (BDE&I) and wellbeing strategies and programmes
• Support the Director of People with the development of reward and recognition programmes
• Support the Director of People in creating learning and development programmes
• Support with the management of the L&D budget and programme, ensuring effective return on investment and value for money.
• Manage the organisation’s people information systems and identify opportunities for enhanced digital services.
• Analyse data e.g., from engagement surveys, exit interviews and turnover to inform the People Strategy and implement improvements.

PERSON SPECIFICATION

Experience

• Experience in managing, coaching and developing employees
• Degree in Organisational Psychology, HR, CIPD level 5 qualified or equivalent knowledge gained through experience
• Proven experience in managing the employee lifecycle (recruitment to exit)
• Adept at stakeholder management and relationship building across multiple teams
• Proven track record in managing varied, complex employee relations (ER) issues and capable of managing several issues at once
• Experience of planning and delivering L&D projects
• Experience of working successfully in a changing organisation where flexibility, agility and adaptability are essential.

Skills & knowledge

• Strong relationship building skills, you are equally comfortable having informal positive conversations as you are holding people to account and providing direct challenge
• Working knowledge of employment law, and able to use sound judgement on when we can be flexible and when we need to be rigid in our approach
• Confident in both written and spoken communication with the ability to present to internal audiences both virtually and in person
• High in emotional intelligence, psychological agility and a coaching mindset
• Highly numerate with strong analytical and problem-solving

Personal qualities

• Track record of delivering to tight deadlines and overcoming setbacks
• A focus on continuous process improvements through measurement, analysis and progress of actions in order to deliver service improvements
• Requirement to work at pace to respond to customer requirements whilst balancing key priorities
•  A focus on outstanding customer service excellence, high standards of attention to detail, quality, accuracy and responsiveness

Desirable criteria

• Experience in managing TUPE and redundancies

Before starting this position, you’ll need to undergo a criminal record check by the Disclosure and Barring Service. You must be entitled to work in the UK.