Data management jobs
Role summary
The Communications & Marketing Manager will manage the Ben Kinsella Trust's day-to-day communications, marketing and campaigning activity, helping to raise awareness of our work, engage key audiences and support the charity's objectives.
This is a hands-on role that combines communications, digital marketing, CRM management, data insight and project management. The postholder will plan, create and deliver content across the charity's channels, including email marketing, websites, social media and paid advertising, using data, testing and performance insight to continually improve engagement and impact.
A key part of the role is the effective use of the charity's CRM and digital systems to manage audience data, support segmentation, and strengthen the effectiveness of communications and campaigns. The postholder will be confident using digital tools and will actively identify opportunities to improve performance through SEO, automation, testing, analytics and other digital marketing techniques.
The Communications & Marketing Manager will also manage the delivery of public awareness campaigns, including Knife Crime Awareness Week, overseeing projects from planning through to evaluation and ensuring measurable outcomes. They will act as a gatekeeper for the Ben Kinsella Trust brand, ensuring consistent and high-quality communications. Through recruitment and line management of a Communications Officer, they will ensure our communications and marketing activity is consistently professional and on brand, increasing reach, engagement and impact.
Key Responsibilities
Communications
- Manage the charity’s external communications across email, web, social media, paid and other digital channels.
- Plan, create and publish high-quality content, including news stories, case studies, campaign materials, blogs, videos and stakeholder communications, supported by a clear content calendar.
- Monitor performance across channels and use analytics to improve engagement, reach and effectiveness.
- Act as a gatekeeper for the Ben Kinsella Trust brand, ensuring all communications are consistent and aligned with brand guidelines, and challenging incorrect usage where necessary.
- Support the development and delivery of the charity’s public awareness campaigns, increasing reach, engagement and impact.
Marketing
- Manage marketing activity that supports programme delivery, stakeholder engagement, partnerships, fundraising, advocacy and awareness-raising objectives.
- Manage audience data within the charity’s CRM, ensuring it is accurate, segmented and effectively used to improve targeting and campaign performance.
- Plan and deliver integrated marketing campaigns across email, social media, web, search and paid channels.
- Identify and implement opportunities to improve digital performance through SEO, segmentation, testing, automation and other optimisation techniques.
- Create and coordinate marketing and visual content using appropriate design tools, ensuring materials are professional and brand compliant.
- Work with external suppliers, designers and contractors where required.
- Monitor and report on marketing performance, using insight to inform ongoing improvements.
Project & Campaign Management
- Manage the delivery of Knife Crime Awareness Week and other public awareness campaigns from planning through to evaluation.
- Manage communications and marketing projects, ensuring delivery on time, within scope and with clear measurable outcomes.
- Develop project plans, timelines and evaluation frameworks.
- Coordinate internal colleagues, partners and suppliers to deliver activity effectively.
- Monitor progress and identify opportunities for continuous improvement.
Team Management
- Recruit, line manage and support a Communications Officer.
- Establish systems, processes and ways of working that enable the communications team to operate efficiently and effectively.
Person Specification
Experience
- Experience in a communications, marketing or digital engagement role.
- Experience managing multi-channel communications, including email, social media, websites and paid channels.
- Experience using CRM systems and managing audience data for segmentation and targeting.
- Experience using data, analytics and testing to improve communications or marketing performance.
- Experience planning and delivering campaigns across communications or marketing channels.
- Experience managing projects with multiple stakeholders.
- Experience creating written, visual and digital content for a range of audiences.
- Experience line managing staff, volunteers or contractors.
Skills and Knowledge
- Excellent written and verbal communication with the ability to tailor content for different audiences.
- Digital and technical marketing skills, with understanding of how CRM, data and digital tools improve engagement, reach, conversion and campaign performance.
- Knowledge of digital marketing principles including SEO, email marketing, segmentation, A/B testing, analytics and conversion optimisation.
- Ability to identify, implement and evaluate improvements to communications and marketing activity.
- Ability to measure, evaluate and report on performance using data and insight.
- Confident using cloud-based systems and able to quickly learn new digital tools and platforms.
- Curious and proactive in keeping up to date with digital trends, tools and best practice.
- Analytical, with the ability to interpret data and make evidence-based recommendations.
- Content creation skills, including copywriting for digital channels.
- Ability to create professional marketing materials using tools such as Canva or similar design platforms.
- Project management skills with a structured and organised approach.
- High attention to detail and commitment to quality.
Values
- Passionate about making a difference – committed to preventing knife crime and improving outcomes for young people
- Committed to equity and inclusion – values and actively promotes diversity, inclusion, and fairness in all aspects of work
- Reflective and open to learning – committed to personal growth, welcomes feedback, and continuously seeks to improve practice
- Collaborative and influential – builds effective working relationships internally and externally, fostering teamwork and partnerships.
Benefits
- Flexible working opportunities where possible
- 27 days annual leave plus 8 bank holidays (rising to 30 days and 33 days after 5 and 10 years’ service, respectively)
- Enhanced sick policy
- Contributory pension scheme
- Cycle to work scheme with the Green Commute Initiative
- Personal development opportunities
The Ben Kinsella Trust prevents knife crime through education and campaigning


The Youth Endowment Fund
Senior Research Manager (SRM)- Youth Justice
Reports to: Head of Guidance and Policy
Salary: £54,320
Contract: 13-month maternity cover (fixed term contract)
Location: Central London, hybrid* (see p.6)
Closing date for applications: 9pm Monday 6th July
Interview dates: 22nd and 23rd July
About the Youth Endowment Fund
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
Violence continues to shape the lives of too many teenage children. In the past year, nearly one in five said they had been a victim, one in eight admitted to carrying out violence themselves, and half told us they had witnessed violence being committed against someone else. This violence takes many forms— from physical and sexual assault to robbery and threats with weapons. And the consequences are often severe. Nearly three in ten victims, equivalent to 5% of all teenage children in England and Wales, needed medical treatment from a doctor or a hospital.
At the Youth Endowment Fund, we work to prevent this violence. To do this, we aim to build the evidence base on what works, and then use this to change policy and practice.
In the first instance, this means producing strong, relevant evidence through research, data analysis and insights into young people’s lives. But evidence on its own isn’t enough. We must use this evidence to promote real change in day-to-day practice and ambitious system reform to better protect children.
About the role
This role is a hugely exciting opportunity to change practice and policy in the Youth Justice sector. Using the vast body of evidence YEF has compiled (including four new research projects that are currently underway), the Senior Research Manager (SRM) for Youth Justice will spend the year writing two reports:
- A Practice Guidance Report (publishing in May 2027).
- A System Guidance Report (publishing in September 2027).
Practice Guidance Report
The Practice Guidance Report will provide 5-8 evidence-based recommendations on how individual Youth Justice Services can prevent children’s involvement in violence. It will be similar in style and approach to previous YEF Practice Guidance in other sectors (such as the education practice guidance, and youth sector practice guidance report). It will likely recommend a range of evidence-based strategies including:
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The importance of commissioning evidence-based interventions (detailed in the YEF Toolkit).
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How to meet the health needs of children in the Youth Justice System.
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How to respond to serious violence and weapons carrying.
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How to support the sentencing process.
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How to support children in and after custody.
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How to ensure effective diversion takes place.
The SRM for Youth Justice will lead the development and writing of these recommendations.
System Guidance Report
Targeted at policy makers and system leaders (including national government and the inspectorate) this guidance report will make 5-8 policy recommendations on how the Youth Justice sector can be reformed to better protect children from involvement in violence. While the practice guidance will focus on day-to-day changes that Youth Justice services can make, the system guidance will focus on how the system itself should be changed to make it easier for Youth Justice services to do ‘what works’. It will be similar in style to the education system guidance. It will likely recommend a range of evidence-based reforms, including:
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How to use funding, training and inspection to improve the provision of evidence-based interventions in the Youth Justice System.
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How to ensure that other agencies and sectors (such as health and education) effectively collaborate with Youth Justice Services.
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How to improve responses to the most vulnerable children and young people, and how to improve sentencing, custody and resettlement.
The SRM for Youth Justice will also lead the development and writing of these recommendations.
Both guidance reports will include as a priority recommendations that will reduce the racial disproportionality currently evident in the Youth Justice System, and you will work closely with a Race Equity Advisor who will play a vital role as a critical friend.
You will also be supported by a brilliant internal YEF Youth Justice Change Team (former Youth Justice practitioners who work within YEF to change practice and policy across the sector), in addition to external expert input from the leading sector experts. This will include liaising closely with the Ministry of Justice in producing both reports. You will also be able to draw from the practice and system guidance reports that YEF has already produced on diversion.
This role is a unique opportunity to change the Youth Justice System and YEF will invest significant resource in making the recommendations that you write happen. For instance, we published our Education System Guidance Report in May 2025. Three of the eight recommendations included in it have already been enacted. We intend to push for practice and system change at pace and will use the work you produce to do so.
The Senior Research Manager will be part of YEF’s Research team. The Research team is at the heart of our efforts to learn what works and put it into practice. We do this by developing the YEF’s funding strategy and creating free, highly accessible research summaries and actionable recommendations for policy makers, commissioners and practitioners. We’re a high-performing team which values intellectual rigour and getting to the truth, compassion for children, ambition about what we can achieve and humility about what we know. We love to discuss the latest developments in research methods, but we’re not just interested in research for its own sake. We want research to lead to actual changes in outcomes for children.
Key responsibilities
You’ll...
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Write a practice guidance report for the Youth Justice Sector. This will use the best available evidence (including a range of research that YEF has funded, commissioned, and synthesised) to provide evidence-based recommendations to Youth Justice Services on how to prevent children’s involvement in violence. You will work closely with the internal YEF Youth Justice Change Team, an external expert panel and the Ministry of Justice to produce high quality guidance.
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Write a system guidance report for the Youth Justice Sector. This will use the best available evidence (including a range of research that YEF has funded, commissioned, and synthesised) to provide evidence-based recommendations to Youth Justice policy makers and system leaders on how the sector can best protect children from involvement in violence.You will work closely with the internal YEF Youth Justice Change Team, an external expert panel and the Ministry of Justice to produce high quality guidance.
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Become the YEF’s expert on Youth Justice. You’ll make sure we understand the key issues, stay on top of the latest research and are connected to the right people.
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Read, comment on, and support the publication of four research projects focused on the Youth Justice system concluding in late 2026.These projects, which are currently underway, are reviews of current practice that focus on: Youth Justice responses to serious violence, VAWG and weapons; a review of how community sentences and court orders are used for children involved in violence; a review of custody aftercare and resettlement programmes for children and young adults; and a review of whether the youth justice system is currently meeting the health needs of children within it. Alongside YEF’s existing research (particularly the YEF Toolkit), these reviews will support the development of guidance.
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Develop great relationships with experts and represent YEF in external meetings and events. You’ll promote evidence-based policy and practice by speaking at conferences and events.
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Work with our Change Team to produce resources and accessible summaries for Youth Justice colleagues on the evidence. This will also include supporting the Youth Justice change team in producing a self-assessment tool based on your practice guidance report.
About you
You are this sort of person:
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You want to play a significant part in reducing the level of violence affecting children and young people. You care about having an impact. This might mean you’ve worked directly with young people at risk of becoming involved in crime, for organisations that fund or deliver relevant programmes, or have conducted research on this topic.
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You share our belief that an evidence-based approach is our best hope of
preventing violence. You’re fascinated by research, but you’re not just interested in research for its own sake. You want to achieve actual changes in outcomes for children.
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You know a lot about Youth Justice. You know the key ideas and debates, recent policy developments and key people. You’re comfortable talking about Youth Justice with experts. There are many ways to acquire this knowledge. You might have worked in Youth Justice, in associated organisations, or learnt about it during a degree.
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You take ownership of your work. You demonstrate ownership and agency and can take the leading role on a project. You can take broad objectives and deliver a concrete workplan to make them happen.
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You’re a confident reader of research and have strong critical appraisal skills. You know when research can be trusted and when it can’t and can confidently articulate your views on the strength of research. You might have gained this expertise through your academic studies, research or professional experience.
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You have at least three years’ experience working in a role that required you to think about research. This could include a range of roles in policy, academia, funding or practice.
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You write in a way that people easily understand. You have that rare skill of writing in plain English. You have experience of translating complex research findings into plain writing that everyone can understand.
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You have excellent project and time management skills. You can work independently, quickly and to a high standard.
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You are good with people. You’re comfortable working with a wide range of people, including senior academics and other research experts, children and their families, practitioners and policy makers. You’re able to provide constructive challenge when required. You care more that good things happen than who gets the credit. You support your colleagues to produce excellent work.
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You learn fast but remain humble. You like learning. You’re very good at synthesising information. You know how much you don't know and that you can always learn more.
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You’re committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, views and values.
While it’s not a criterion, we’re especially interested to hear from applicants
who have lived experience of youth violence.
It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or socio-economic background.
Additional benefits include
£1,000 professional development budget annually, 28 days annual leave plus Bank Holidays, four half days for volunteering activities.
Hybrid working details
The office is based in Central London. Those living in and around London are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.
To apply:
To apply, please send a CV, cover letter and the monitoring form via our application page by 9:00 pm Monday 6th July.
When applying for this role, ensure you complete our Monitoring Form and attach your CV. Additionally, please submit a supporting statement that answers the following questions. Your response to each question should be no longer than 400 words:
- Why do you want the job?
- Can you give an example where you’ve had to summarise evidence on a specific topic that was highly contested? How did you manage the process and communicate the result?
- Please provide an overview of your experience in relation to Youth Justice and explain why this experience makes you a good fit for this role.
You will also be required to provide proof of your eligibility to work in the UK. As part of our commitment to flexible working, we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
Interview process
Interviews will take place on 22nd and 23rd of July.
There will be a task to prepare for in advance.
Personal data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
We exist to prevent children and young people becoming involved in violence.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Individual Giving Campaigns Manager will lead and manage the multi-channel campaign portfolio
within the Individual Giving function at Birmingham Women’s and Children's Hospital Charity. The Charity
has been growing its supporter base over recent years and has an ambition to create a step change in our
approach and significantly grow our Individual Giving donors and supporters.
This role is perfect for someone with excellent Individual Giving campaign creation & communication skills, a
deep understanding of print and digital marketing, and robust analytical skills, able to make clear
recommendations for campaign improvements to drive our future strategy
They will ensure that all income targets are achieved in line with the wider Fundraising Strategy and work
closely with other Individual Giving colleagues covering ‘Acquisition & Retention’ and ‘In Memory & Legacies’
to deliver successful campaigns. The post holder will also support and deputise for the Head of Individual
Giving where appropriate, to empower the Individual Giving and Legacies team to deliver over £3.5million+
per annum.
Key responsibilities include:
1. To utilise a range of existing and new channels to deliver new and existing campaigns to drive donor
acquisition, retention and upgrade, thereby maximising and growing annual income from individual
giving campaigns covering Lotteries, Direct Marketing, Regular Giving and Legacies.
2. To design, deliver and analyse our annual multi-channel Direct Marketing portfolio covering Direct
Mails, Eshots, Cold Mails, Social Media and digital acquisition to grow income, supporter
engagement and data. The post holder will lead on the development of compelling campaign
messaging, creative concepts and briefing design to ensure high-quality, engaging supporter
communications.
3. To undertake complex analysis and evaluation of all Individual Giving campaigns, developing plans
to continuously improve performance, response rates and ROI. To ensure effective use of campaign
data to improve targeting, segmentation and overall campaign performance
4. To design and implement campaigns with robust and engaging supporter journeys, that build
meaningful relationships and increase lifetime value & thereby long term sustainable income
5. To work with internal stakeholders to create inspiring Charity impact stories and campaigns that
drive public support of the 'general charity fund’ & enable long term, unrestricted income growth
6. To support the Head of Individual Giving to develop and implement the Individual Giving & Legacies 5 Year Campaign Strategy providing long term sustainable income and supporter growth, as well as
line-manage and develop staff responsible for delivering Individual Giving & Legacies campaigns,
fostering a high-performing and collaborative team culture
7. To provide guidance, training and support to the Public Fundraising Team and wider Charity Team
for all relevant Individual Giving and Legacy campaigns/products
8. To build and manage key stakeholder relationships with existing third party suppliers, Data & AI
agencies, external Raffle and Prize Draw platforms, Design Agencies, and Mailing/Fulfilment
Houses, to maximise campaign effectiveness
9. To lead and maximise opportunities to drive new data acquisition and lead generation across all
channels, including reviewing and optimising existing lead generation activity and developing new,
innovative lead generation campaigns
10. To maintain an up-to-date knowledge of relevant legislation, including data protection, Gambling
regulations, and Tax/Gift Aid, ensuring Birmingham Women’s and Children's Hospital Charity is
compliant with all legislation and best practice
What we offer:
- Flexible and hybrid working to support work-life balance
- Generous annual leave entitlement with additional leave for long service
- Enhanced sick pay
- Enhanced Maternity Pay
- Employee Assistance Program and Lifestyle Savings
- Free flu jabs
- Cycle to work scheme
- Charity events throughout the year
- Employer enhanced auto-enrolment pension scheme with 8% employer contribution
- Ongoing commitment to education and professional development
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
PLEASE NOTE: Within our organisation, this role is titled Individual Giving Campaigns Lead. This reflects our internal structure and does not change the scope or responsibilities described in this advert.
We will conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes.
Making A Difference

The client requests no contact from agencies or media sales.
We’re currently looking for a Manager, Physics Workforce, offered on a full time, permanent basis to help us deliver our mission.
What’s it like working at the IOP?
The IOP is a friendly, inclusive and ambitious organisation. Diversity and inclusion are central to how we work. We focus on supporting our people to thrive, offering competitive pay, great development opportunities and a generous benefits package.
Some of our benefits include:
- An excellent pension scheme
- Private medical insurance, life assurance, dental insurance and a healthcare cash plan
- Eye care vouchers, annual flu vaccinations, long service awards and access to an employee assistance programme
- 25 days’ annual leave as a standard, rising to a maximum of 30 days with continued service, in addition to floating bank holidays
- Flexible working opportunities
The Role
What will I be doing?
The Manager, Physics Workforce is a key role in the team with a core purpose of supporting and shaping activities that develop a strong and robust evidence base through research to:
- Identify the skills needs of physics powered sectors and champion new ways to meet them.
- Highlight the often-hidden contribution of physics skills to our economy.
Projects you may work on include:
- A multi‑year, Physics Workforce programme that delivers evidence and insight on physics skills across the UK and Ireland.
- Development of sector deep dive projects to identify impactful policy, industry and IOP/partner-led solutions to identified shortages and challenges(with associated reports and stakeholder engagement).
- Supporting the workforce and skills elements of policy submissions and other initiatives across IOP’s strategic pillars of Skills, Science and Society.
Who will I work with?
You’ll work closely with a range of colleagues and stakeholders, including:
- Strategic influencers across the skills ecosystem.
- Physics-based sector and industry stakeholders, including those holding IOP Membership.
- A wide range of colleagues across the IOP - Policy and Public Affairs; Membership; Science, Business and Data Insights; Communications and Marketing; Nations; and EDI.
Ideally, we hope you’ll apply if you bring:
Essential:
- Credible evidence of translating data, evidence, and stakeholder insight, into compelling narrative (through the writing of reports and similar communication assets).
- Project management competence and experience, including leading high profile, initiation-to-evaluation, multi-stakeholder programmes.
- A strong background of leading stakeholder and desk-based research to drive influence and engagement, ideally developed through a STEM-based policy, public affairs or research role.
Nice to have:
- An understanding of the skills ecosystem and the challenges faced by STEM-based sectors.
- Line management experience.
At the IOP, we know that great candidates don’t always tick every box. If your experience looks a little different, but you bring enthusiasm, curiosity and a willingness to learn, we’d love to hear from you.
How to apply
Alongside your CV, please include a cover letter explaining how you meet the person specification. Where possible, please give examples of thought leadership you have developed and the impact it had.
How will I be working?
We operate a flexible, trust based working model that gives colleagues autonomy over how, when and where they work, while recognising the value of in person collaboration. You will be assigned a base office, with hybrid working offered as standard.
You will engage in regular in person collaboration with your team (as operational appropriate), as well as with colleagues across the wider organisation, to ensure effective operational alignment and to support our inclusive approach to working.
As an organisation we also meet in person once a quarter at our Head Office in Kings Cross, London.
Why join the IOP?
The IOP is the professional body and learned society for physics in the UK and Ireland. As a charity, we’re passionate about increasing public understanding of physics and supporting a diverse and inclusive physics community.
We’re committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know we’re always happy to help.
Please note whilst we are unable to offer visa sponsorship for this role, we warmly encourage applications from candidates who already have the right to work in the UK and Ireland.
We strive to make physics accessible to people from all backgrounds.


The client requests no contact from agencies or media sales.
Individual Giving Legacy Fundraiser
£31,906 pa (FTE)
Use your creativity, drive and relationship-building skills to grow income that helps Bluebell Wood be there for every baby, child and young person who needs us.
Join us as our Individual Giving & Legacy Fundraiser and be part of a team that is building something special -growing sustainable income, striving for excellence, and delivering results that make a real difference.
This is a role for someone who wants to take ownership, see results, and be part of a team working together to achieve more — more support, more reach, more impact.
We’re ambitious, collaborative and always looking for better ways to connect with supporters. We test, learn, improve and deliver because the income we generate is what enables us to provide vital care.
Your work will help drive the income that ensures every family can access the care they need, when and where they need it.
About us:
At Bluebell Wood, our vision is for every baby, child and young person with a life-limiting condition to access specialist palliative care, wherever and whenever they need it. Every role here plays a part in making that happen.
Our support is wide-ranging and tailored to every family. From symptom management and short breaks to counselling, sibling support, music therapy, home visits and end-of-life care, we provide expert care when and where it matters most.
We support families across South Yorkshire, North Nottinghamshire, North Derbyshire and parts of North Lincolnshire. To keep our doors open, we need to raise £6.7m every year — with only around 17% of our income coming from government sources. That’s why this role matters.
The role:
In this role, you’ll lead the development of individual giving and legacy income — attracting new supporters, deepening relationships, building strong pipelines and creating journeys that grow long-term value and loyalty.
Using data, insight and creativity, you’ll shape and deliver campaigns, strengthen regular giving and build awareness of legacy giving in ways that feel personal, relevant and impactful - driving the income that ensures more children and families can access the care they need.
What you’ll do
Strategic Planning
- Develop and implement a growth strategy for Regular Giving, including acquisition, retention, upgrade pathways, and mid-level donor development.
- Lead on the development and effective delivery of legacy messaging across channels, ensuring consistent and inspiring communication that builds awareness and drives pledges.
- Support strategic planning for Trusts & Grants, In Memory Giving, and Legacy awareness, ensuring alignment with overall fundraising goals.
Campaign & Product Delivery
- Lead the creation and delivery of Regular Giving and mid-level donor products, campaigns, and donor journeys.
- Develop and promote legacy giving initiatives, including Make a Will Month, seasonal appeals, and messaging that builds a pipeline of legacy pledges and gifts.
- Work with external suppliers (e.g. creative agencies, mailing houses) and internal teams to deliver high-quality assets and campaigns.
Collaboration & Support
- Work closely with Marketing, Supporter Engagement, Commercial Insights and Finance teams to ensure integrated delivery and maximise supporter value and retention.
- Support fundraising events and initiatives as needed.
- Respond to supporter enquiries via mail, email, and phone, providing excellent customer service.
- Work positively and proactively with our volunteer supporters.
- Manage relationships with external consultants for Trusts & Grants and Legacy fundraising, oversee canvassing agents and ensuring all activity aligns with the hospice’s fundraising strategy and values.
What you’ll bring
- Experience in individual giving, legacy fundraising, donor development or a similar supporter-focused fundraising role.
- A creative approach to campaigns, communications and supporter journeys.
- Confidence using insight, data and performance measures to improve results and grow income.
- Strong relationship-building skills and a positive, proactive approach to supporter engagement.
- Experience of working with agencies, suppliers or external partners to deliver high-quality activity.
- A values-led mindset, with the initiative to take ownership, work collaboratively and make things happen.
Why join Bluebell Wood?
- Your work will directly help children and families access expert care and support.
- You’ll have the freedom to bring ideas to life in a creative, collaborative and purpose-driven team.
- You’ll be part of a values-led organisation where individuality is welcomed and development is encouraged.
What we offer:
- In return, we can offer you a fantastic working environment and the following benefits:
- 33 days’ holiday entitlement, including bank holidays, with the option to buy and sell leave
- Employee assistance programme - including mental health care and out of hours GP access
- A commitment to your professional development
- Matched pension scheme of 5% of salary
- Bluebell Wood enhanced maternity and paternity pay (unrelated to NHS conditions)
- Enhanced night shift pay.
- Free parking on main site
- Subsidised lunch
- Free tea and coffee
- Cycle to work scheme
- Eligible for NHS Blue Light Card
- Access to rewards portal
- If you’re ready to use your skills to make a lasting difference for children and families, we’d love to hear from you.
We’re here to help every family who needs us make the most amazing memories


The client requests no contact from agencies or media sales.
About The Advocacy Project
We help people speak up and make decisions about their health, wellbeing and social care. We’re here to make sure people who are vulnerable because of their circumstance can understand their rights, make effective choices about their lives and voice their concerns.
Some of the ways we do this include:
· advocacy services that make sure people can express their wishes when decisions are being made about their care or wellbeing
· user involvement projects that help organisations improve what they offer by listening to people who use their services
· local Healthwatch services, which act as health and social care champions for the areas they serve and give people a direct channel to share their feedback
Our services are independent, confidential, and free to those receiving them. Together, our teams are standing up for essential rights and supporting people to have a say on the issues that matter to them.
About the role
This position involves supporting the Finance team by providing financial assistance to the Head of Finance in maintaining the organisation’s financial records and internal controls.
You will utilise your finance skills to ensure that transactions are accurately and promptly recorded, and you’ll assist in preparing high-quality month-end reports. You will also collaborate closely with the Finance Officer and wider teams to contribute to the organisation’s financial reporting and planning.
Key responsibilities
- Prepare monthly management accounts and internal reports for departmental managers and participate in regular review meetings; conduct variance analysis against budget and forecasts and provide commentary for senior management.
- Prepare, check, and submit end-of-month financial data to external accountants.
- Respond to internal and external finance queries in a timely and professional manner.
- Process the month-end transactions on Quick Books.
- Assist the Head of Finance with payroll processing, audits, financial reports, and ad hoc finance-related tasks.
- Prepare budgets and financial forecasts in collaboration with the Head of Finance and ensure accurate upload into the financial system.
- Monitor cash flow and support cash flow forecasting.
- Contribute to the development and enhancement of financial procedures and systems to improve efficiency and accuracy.
- Assist with the preparation of year-end accounts and liaise with auditors as required.
- Ensure compliance with relevant financial regulations, internal policies, and reporting standards.
- î Support the Finance Officer in reconciling bank accounts.
- î Undertake any other duties as required by the Head of Finance to support the effective running of the finance function
General responsibilities
- Work according to the Equality Act 2010 and other forms of legislation that combat discrimination and promote equality and diversity.
- Participate in personal, team and organisational development.
- Contribute to internal and external monitoring reports.
- Adhere to organisational policies, including those related to health & safety, safeguarding, and risk management.
- Work in alignment with our mission, vision, and values.
- Person specification
- We welcome applications from people with transferrable skills and qualities, and people with diverse employment histories and personal backgrounds.
Essential qualities and attributes:
- Proven experience in a finance role, preferably in a management accounting or analytical capacity.
- Strong understanding of financial principles, reporting, and analysis
- Excellent attention to detail and strong organisational skills.
- Proficiency in Excel and financial software systems.
- Highly organised with the ability to prioritise a heavy workload and multi-task
- Strong interpersonal skills and the ability to communicate financial information clearly to non-finance colleagues.
- Ability to work flexibly and to tight deadlines
- A proactive, solution-focused approach to improving systems and processes.
Desirable knowledge, experience and qualifications:
- Accounting qualification or studying towards an accounting qualification (e.g. ACCA, CIMA or equivalent)
- Experience of working in the charitable or voluntary sector.
- Knowledge of data protection regulations and managing confidential information.
Essential qualities and attributes:
- Understanding of the role and responsibilities of an advocate.
- Understanding of issues faced by people with mental health conditions, physical health conditions and learning disabilities.
- Ability to listen and build trust, to encourage people to express their own views and to represent clients’ self-defined interests.
- Excellent interpersonal and communication skills (written and verbal). Good at working with a wide variety of people including commissioners, service users and colleagues.
- IT literate, including working knowledge of Microsoft packages (Excel, Word, Outlook).
- Commitment to working within The Advocacy Project code of conduct, equality and safeguarding policies.
- Ability to work as part of a team and on your own initiative, to plan and prioritise your own workload.
- Willingness to promote The Advocacy Project and its services in line with our mission, vision and values.
- Commitment to ongoing professional development.
We help people speak up and make decisions about their health, wellbeing and social care.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is a hands-on role that moves between two registers: structured qualitative research with proper analytical underpinning, and fast-turnaround reactive policy work. You will need to be genuinely comfortable in both able to run a multi-month thematic publication and turn around a tight briefing or consultation response within 48-72 hours when a policy window opens.
The role will lead The Difference's qualitative research and insight function, including research workstreams tied to the Difference Schools Partnership's annual thematic priorities, and our Harmful and Abusive Behaviours (HaB) workstream convening a sector council to build a shared framework for how schools understand and respond to peer-on-peer harm. You will produce briefings, evidence submissions and publications, manage external research partners, and work with the CEO, Head of Policy and Communications team to launch research with real impact. The role reports to the Head of Policy and works closely with colleagues across Strategy, Research and Programmes.
Key Responsibilities
- Lead The Difference's qualitative research and insight function, running research workstreams tied to annual DSP thematic priorities and emerging strands on MAT inclusion and LA working
- Design and deliver qualitative research with schools, MATs and local authorities interviews, focus groups, school visits and thematic analysis translating findings into evidence and policy recommendations
- Lead the Harmful and Abusive Behaviours research workstream, convening a sector council, producing briefing material and managing the route from convening to publication
- Produce timely, citable evidence for policy influence including drafting briefings, consultation responses and evidence submissions on fast turnaround
- Project manage publication cycles from scoping through to launch, working with coalition and media partners to maximise reach and tracking policy traction post-launch
- Brief, manage and integrate the outputs of external research partners where commissioned (e.g. FFT Datalab, Pro Bono Economics)
- Capture and develop case studies from DSP schools and the wider Difference network
About The Difference
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Every day, the equivalent of 5,500 children are suspended from England's schools, doubling their likelihood of being NEET by 24. The Difference is a young education charity founded to change this story through whole school inclusion. We train school leaders, carry out our own research, and turn frontline insights into policy recommendations lobbying Ofsted and the Department for Education to improve funding and support for inclusion. Our vision is to see lost learning falling nationally by 2030.
About You
Essential
- Dual capability across reactive and structured research : comfortable producing tight briefings on a 48–72 hour turnaround and running multi-month qualitative publications
- Experience in education research, policy research or applied social research, with examples of published, commissioned or internally-influential work
- Strong qualitative research skills : interview and focus group design, thematic coding, framework development, synthesis across multiple sources
- Persuasive writing for mixed audiences : able to write clearly and concisely for policymakers, school leaders, the press and the sector, and comfortable ghost-writing for senior colleagues
- Project management discipline : able to run multiple workstreams in parallel, manage your own deadlines, and keep colleagues and external partners on track
- Comfortable working at pace in a fast-moving environment where priorities shift as policy windows open and close : self-directed, flexible and able to make good judgement calls under pressure
- Shared values with The Difference and personal commitment to improving life outcomes for young people
Desired
- Strong working understanding of UK education policy, particularly around inclusion, exclusion, SEND, accountability and school improvement
- Confident data literacy and basic quantitative analysis : comfortable interrogating population-level datasets and translating findings into accessible policy language
- Understanding of why language matters when writing about behaviour, exclusion and vulnerability, and the ability to frame behaviour as a signal of unmet need consistently across all work
- Lived experience or insight into the school experiences of marginalised young people
- Experience of working in or with schools, multi-academy trusts or local authorities
- Existing relationships in education research, policy or sector organisations
Please see the attached Job Description for full role details and person specification.
We are committed to building a diverse team and strongly encourage applications from under-represented groups in the charity sector. As part of our commitment to fairer recruitment, all applications will be assessed with names and protected characteristics redacted.
The Difference exists to improve the life-outcomes of the most vulnerable children by raising the status and expertise of those who educate them.
The client requests no contact from agencies or media sales.
The Hepatitis C Trust (HCT) is the UK patient-led charity for hepatitis C. The arrival of highly effective drugs allows us to cure almost everyone who has access to them. We now have an unprecedented opportunity to eliminate hepatitis C by 2030.
We are looking for a passionate and skilled manager who has excellent communication and organisational skills. Working under the guidance of the Southern Regional Manager, you will oversee a staff team and an expanding network of peer programs across Surrey.
Experience of working with disadvantaged groups and an understanding of providing services to vulnerable people is essential, alongside an understanding of how lived experience can support this work.
Your work will involve maintaining and monitoring our existing HCT peer projects across Surrey. This will involve providing support and supervision to existing staff, managing operational issues on a day-to-day basis and overseeing the management of local projects.
This post also involves regular liaison with external partners across the region, including key stakeholders and NHS colleagues at the Surrey Operational Delivery Network (ODN), alongside drug and alcohol services, hostels, outreach services etc.
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.


The client requests no contact from agencies or media sales.
Hitchin Youth Trust is a small charity with a big heart. We support local young people (up to the age of 26) through the award of individual grants and bursaries, and we provide grants to local charities and organisations carrying out vital work with young people across our community.
We are also home to the Hitchin Charity Youth Hub at our base on Walsworth Road in Hitchin — a shared space where several local youth charities work side by side, because we know that collaboration makes everyone stronger.
In addition, we provide a meeting space at the Charity Hub. It is offered free of charge to local youth groups and charities, to help them to provide support and a wide range of other opportunities for the young people in our community.
As Youth Trust Manager — our sole employee — you’ll work closely with an engaged and forward-thinking Board of Trustees. The role is fabulously varied – one day you might be attending an investment meeting in London; the next, liaising sensitively with an individual or organisation enquiring about grant support; the next, checking toilet roll supplies and making sure the building is running smoothly.
Your work will span six key areas:
• Financial management — keeping our accounts accurate, reconciling income and expenditure, liaising with our investment broker and auditors, and producing monthly reports using Sage.
• Grant applications — receiving and processing applications, supporting applicants, preparing summaries for Trustees, and managing award payments.
• Representing the Trust — networking with local and national organisations, keeping our website and social media fresh, and organising events.
• Trustee clerking — preparing agendas and minutes, managing Charity Commission and Companies House returns, and supporting the annual audit.
• Buildings & facilities — managing the Charity Hub, overseeing bookings, maintenance and H&S compliance, and being the go-to person for building users and contractors.
• General administration — first point of contact for the Trust, maintaining our annual calendar, and keeping us compliant with legislation and best practice (including GDPR).
Who We’re Looking For
We are looking for someone who has a genuine passion for supporting young people in our community. In addition, you will need to offer:
· A great eye for detail.
· Be organised, proactive and self-motivated.
· Enjoy the variety a day will bring you, manipulating a spreadsheet, preparing Board papers, following up grant enquiries or representing the Trust at a local event.
· Have a warm manner. Be equally comfortable liaising charity directors, educational professionals and individual parents who may be desperately reaching out to the charity for urgent support.
Once you have read the Applicant Pack (which contains the more detailed Job Description and Person Specification for the post, alongside more information about the charity), please upload your CV alongside a covering letter which explains clearly to us what makes you a great fit for our role. Please ensure you also provide full details of 2 referees (references will be taken up at offer stage only).
Interviews will be held on Monday 20th July 2026
A small charity with a big heart supporting local young people (up to the age of 26).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CALM (Campaign Against Living Miserably) is a growing organisation on a mission to save lives. We have just launched an ambitious five-year strategy, alongside a bespoke Behaviour Change/Engagement Framework and a new Measurement System designed to help us understand and demonstrate the impact we are having. Data is at the heart of how we will get there.
The Opportunity
This is a newly created, senior contract role at an exciting inflection point for CALM. We are building the analytics foundations that will underpin our long-term growth and impact.
You will help us embed our new Behaviour Change Framework and Measurement System into practice. And also help strengthen the organisation’s analytics maturity, ensuring our Azure data warehouse and Power BI reporting capabilities are fully utilised and embedded into decision-making.
This is a senior role, but it is also highly hands-on. We are a small organisation and are looking for someone who is equally comfortable shaping strategy, building frameworks, improving infrastructure, and directly delivering analytical work.
Key Responsibilities
Embedding Our Behaviour Change Framework & Measurement System
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Help us put our newly launched Behaviour Change Framework and Measurement System into practice across the organisation
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Support the setting of baselines and targets for our five-year OKRs, and define the year-to-year milestones that will track our progress
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Audit the data we already hold, identify the gaps, and develop new data collection methods where needed
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Design how we report, review, and evaluate against the framework
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Create practical guidelines and clear rules for using the framework and associated survey questions
Building Our Analytics Infrastructure
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Take ownership of our Microsoft Azure Data Warehouse and Power BI environment, and drive meaningful adoption across the organisation
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Build and mature our data pipelines so that all key data sits in one place and is reliable, consistent, and usable
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Oversee the development of scalable data models, reporting structures and analytics processes that provide clear actions
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Deliver high-quality, actionable dashboards, KPIs, and reporting frameworks that support decision-making at every level
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Work with external data engineering consultancies where appropriate to accelerate delivery
Setting Us Up for Long-Term Success
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Establish the data and analytics foundations that will support CALM's growth and scale
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Create sustainable processes, documentation and ways of working that ensure capability and knowledge remain embedded beyond the life of the role
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Develop a practical forward-looking plan for data and analytics at CALM
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Champion data literacy across the organisation, building confidence and capability in the teams around you
Leading & Collaborating
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Lead and manage our Data Analyst, who will report directly into this role.
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Work closely and collaboratively with our Senior Insight Manager to ensure strong alignment between our Insight and Analytics functions
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Engage confidently with senior stakeholders including the CEO, COO and Senior Leadership
Experience
Essential
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Proven experience in a senior data or analytics role, with hands-on delivery experience
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Good understanding of data warehousing, data modelling and analytics best practices
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Strong technical skills across data modelling, SQL, Power BI and modern data platforms
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Experience working with cloud-based data platforms (ideally Microsoft Azure)
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Practical experience building and maturing analytics capabilities in a growing organisation
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Experience developing reporting frameworks, KPIs and performance measurement approaches
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Knowledge of web analytics tools such as GA4 and CRMs e.g. Salesforce
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Strong written and verbal communication skills
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A highly organised and structured approach, with strong attention to documentation and process design
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A collaborative working style and the ability to build strong relationships across a small, mission-driven team
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Experience managing and mentoring junior analysts
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A hands-on, pragmatic mindset with the ability to prioritise effectively and focus on impact
Desirable
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Previous data engineering experience
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Management of AI/ML workflows and predictive analytics projects
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Experience working within a charity, non-profit, or mission-led organisation
Why work for us?
Reports to: Director of Data and Innovation (Seun Akindele)
Contract: 12month FTC
Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight
Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm.
Salary: per annum
A work environment that values creativity, personal growth and collaboration.
Applications will close on Friday 26th June and are reviewed on a rolling basis; we encourage interested candidates to apply early.
About us:
We're the Campaign Against Living Miserably (CALM) - a suicide prevention charity fighting to reduce the devastating impact of suicide in the UK.
We run a life-saving helpline for anyone affected by suicide or suicidal thoughts, and our website has loads of tools and resources packed with practical advice.
We also run vital campaigns to increase awareness, smash stereotypes, and change the culture around mental health and suicide.
We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk, both offline and online. We recognise that harm can occur in physical, digital, and virtual environments, and we take our safeguarding responsibilities seriously across all areas of our work.
To help people end their misery, not their lives.

The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Director of Digital, Data and Technology to play a pivotal role in our Central Services in the City of London.
Sounds great, what will I be doing?
This role provides strategic leadership across data, digital and technology to drive coherence, assurance and insight within a mission-led organisation. The Director is responsible for shaping and delivering an integrated strategy that aligns technology and data with organisational priorities, improving outcomes for people facing disadvantage. This includes leading multidisciplinary teams, strengthening data governance and insight, overseeing digital transformation and IT operations, and ensuring robust information security, risk management and compliance. The postholder works closely with senior leadership to translate ambition into clear, prioritised plans, embed a user‑centred and evidence‑led culture, and ensure services are supported by reliable, inclusive and future‑ready technology and information systems.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
The role requires a senior leader with significant experience across data, digital and technology in a complex organisation, with the ability to develop strategy and translate it into clear, deliverable plans. Essential to the post is a strong understanding of data, insight and technology functions, alongside expertise in governance, data protection, information security and risk management. The postholder must demonstrate the ability to lead multidisciplinary teams, manage budgets and suppliers, and drive organisational change through user‑centred, evidence‑led approaches. Strong communication, analytical thinking and stakeholder engagement skills are critical, along with the ability to operate effectively within senior governance structures and influence decision‑making at executive level.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Insight Manager (Maternity Cover)
Salary: £41, 439
Location: Remote with occasional travel to Downton / London for meetings
Hours: Full time
Contract: 12 months maternity leave cover
We have an exciting opportunity for an Insight Manager to join our team, playing a key role in how insight, research and evaluation inform decisions and demonstrate impact across the organisation.
Please see below for more information.
About the Role
This is a high-impact role at the heart of how we understand and improve what we do.
As Insight Manager, you will lead on delivering high-quality insight to support decision-making across key areas of the organisation.
You’ll have ownership of insight across our commercial and fundraising activity, as well as supporting our brand and marcomms teams with understanding public perceptions, helping us better understand our audiences, reputation and opportunities to grow impact.
Working as part of a team of Insight Managers and Data Analysts, you will collaborate closely with colleagues to ensure insight is joined-up, relevant and actionable. Alongside your core areas, you’ll also support wider team priorities where needed, contributing to a flexible and collaborative insight function.
You will design, commission and deliver research as well as using our own data to support your insights, working with stakeholders to understand their needs and translating findings into clear, evidence-based recommendations
This is a fantastic opportunity partnering with stakeholders to embed insight and ensure it is used effectively to drive decisions and maximise impact.
About You
Are you passionate about turning data into meaningful stories that drive change?
Do you enjoy working with stakeholders to bring insight to life and influence decisions?
Are you confident working with stakeholders, helping them understand and apply insight effectively?
We’re looking for someone who:
- Brings solid experience in research, insight or evaluation (typically 3–5+ years), ideally within a charity or related setting
- Has experience delivering end-to-end research projects, with a strong focus on quantitative research but equally confident in using qualitative methods
- Is confident working with marketing or fundraising stakeholders
- Can translate complex data into clear, relevant and actionable insights
- Builds strong relationships and enjoys working collaboratively to embed insight into decision-making
- Has experience commissioning or managing external research agencies
- Has an understanding of audience insight, public perceptions or brand research, particularly in charity and not for profit sectors
- Is adaptable and willing to support across a range of insight and research projects
Please note: candidates should have a relevant degree (or equivalent experience).
About the Team
You’ll be part of a collaborative and supportive Data Insight and Research function, focused on ensuring insight and evidence are accessible, useful and embedded in everyday decision-making.
We value curiosity, shared learning and continuous improvement—working together to make sure insights genuinely make a difference.
In return we can offer you:
- Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
- 29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
- Opportunity to buy and sell up to 5 days annual leave per year.
- Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
- 3 volunteer days per year to support the Help for Heroes community.
- A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
Closing date: 24th June 2026
Interview Process: Initial informal conversation, followed by more structured competency based interview with a presentation.
We reserve the right to close this vacancy early if we receive a high number of strong applications.
We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.
The client requests no contact from agencies or media sales.
Action for Refugees in Lewisham is a thriving, dynamic community charity supporting asylum seekers, refugees and migrants across South East London. This is an exciting new role to the organisation forming a senior management team alongside the Executive Director, Casework Manager and Education and Finance Manager. This key senior position combines line management of central staff, high level fundraising, grants monitoring and compliance, development of enhanced member co-production, oversight of operational systems and management of pilot projects emerging from AFRIL’s 2027-30 strategy.
Job Purpose:
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To manage and coordinate the operations of the organisation, overseeing high level day to day operations including IT and systems, GDPR, Health and Safety, volunteer management, operational policies and procedures.
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To provide leadership and line management to the Monitoring and Operations Officer, Experts by Experience Coordinator and Community Activities Coordinator. With possible additional line of other project staff as organisational capacity requires.
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Lead the enhancement of processes and systems which support AFRIL’s frontline systems to work effectively and holistically together, providing capacity and support to project managers and leads.
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Lead the development and delivery of AFRIL’s co-production work, supporting the Experts by Experience Coordinator to amplify members' voices at all levels of the organisation.
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Supporting the Director in delivering the organisation's fundraising strategy. Writing a range of funding applications, holding key funder relationships and developing new funding relationships, including the establishment of enhanced individual, community and corporate fundraising relationships.
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Leading on the management and oversight of the grants compliance and reporting cycles, producing monitoring reports for funders with the support of the Operations and Monitoring Officer. Overseeing and developing evaluations and impact measurement systems alongside the Director.
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Assist the Director with the implementation of AFRIL’s strategy, taking a leading role in the delivery of new projects and areas of work to advance the mission and vision of the organisation.
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Supporting the Director with the development and implementation of a communications strategy, enhancing awareness of the organisation's work and impact.
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To represent AFRIL at a range of stakeholder meetings, and develop and manage partnerships to benefit AFRIL’s service users.
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To work collaboratively and dynamically in a small team, following AFRIL policies and reflecting AFRIL’s values.
We are only accepting applications via Charityjob. Please submit your CV and a cover letter – no more than one side of A4 – detailing your motivation for applying and how you meet the person specification for the role by 23:00 on Monday 13th June 2026.
Please note that applications without a covering letter will not be considered. We appreciate that AI can be useful as a tool, particularly if English is your second language. However, we discourage the use of AI for writing cover letters as in our experience it results in a generic voice that does not communicate the unique strengths and motivations of candidates.
We support asylum seekers, refugees and vulnerable migrants to lift themselves out of poverty and rebuild their lives in the heart of our community.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Essential
- Experience monitoring performance, KPIs, or service outcomes.
- Ability to manage multiple projects effectively.
- Strong communication and interpersonal skills.
- Good IT skills including Microsoft Office and data management systems.
- Commitment to the mission and values of Luton Foodbank.
- Educated to degree level or equivalent professional experience.
- Full UK driving licence and access to a vehicle.
Desirable
- Experience working within the charity sector.
- Knowledge of safeguarding and compliance requirements.
- Experience supporting funding reports or monitoring returns.
- CIPD qualification or relevant HR training.
- Experience in community or social welfare services.
- PRINCE2 Foundation qualification.
Benefits
- Flexible part-time working arrangements
- Pension contribution
- Training and development opportunities
- Opportunity to make a meaningful impact within the local community
- Supportive and values-driven working environment
Learn more about Luton Foodbank
- Find us on Bluesky, Facebook, Instagran, LinkedIn, Mastodon, Threads, TikTok, X, and YouTube.
Providing emergency food, practical support and hope to people in crisis across Luton, while working towards ending hunger and poverty.
The client requests no contact from agencies or media sales.
This is a critical role that is responsible for managing the charity's day-to-day people management and development, ensuring appropriate processes are in place and in line with current and relevant legislation. The People Manager will help develop a high-performance culture where all colleagues feel a sense of belonging and are able to fulfil their potential.
RESPONSIBILITIES & ACCOUNTABILITIES
- Provide proactive coaching on values alignment and desired behaviours, with support and advice to managers and team members on all matters relating to people.
- Support managers to create an inclusive culture and workplace that gets the best out of our people.
- Promote and advocate for early resolution when issues arise, including Performance Improvement guided by organisational values and policies.
- Effectively manage employee relations (ER) issues alongside line managers including, but not limited to absences, performance management, disciplinary, grievances and dismissals, escalating to the Director of People as required.
- Support the Director of People to deliver change management programmes including TUPE transfers, redundancy and service re- organisations.
- Develop an understanding of challenges, opportunities and people priorities in each team and work with managers to develop long term resource plans and succession planning.
- Support the Director of People in the development of information, reports and analysis for managers, the Strategic Management Team and the Board, to deliver insights and take action.
- Work with the Finance Manager to ensure the accurate processing of payroll.
- Support the end-to-end recruitment process, including attraction, supporting with job descriptions, shortlisting, interviews and the induction process.
- Build and implement engagement processes and activities including surveys, focus groups, conferences/away days and exit interviews, ensuring they deliver continuous improvement and enhance our reputation as a great place to work.
ROLE
- Support the implementation of Belonging, Diversity, Equity and Inclusion (BDE&I) and wellbeing strategies and programmes
- Support the Director of People with the development of reward and recognition programmes
- Support the Director of People in creating learning and development programmes
- Support with the management of the L&D budget and programme, ensuring effective return on investment and value for money.
- Manage the organisation’s people information systems and identify opportunities for enhanced digital services.
- Analyse data e.g., from engagement surveys, exit interviews and turnover to inform the People Strategy and implement improvements.
PERSON SPECIFICATION
Experience
- Experience in managing, coaching and developing employees
- Degree in Organisational Psychology, HR, CIPD level 5 qualified or equivalent knowledge gained through experience
- Proven experience in managing the employee lifecycle (recruitment to exit)
- Adept at stakeholder management and relationship building across multiple teams
- Proven track record in managing varied, complex employee relations (ER) issues and capable of managing several issues at once
- Experience of planning and delivering L&D projects
- Experience of working successfully in a changing organisation where flexibility, agility and adaptability are essential.
Skills & knowledge
- Strong relationship building skills, you are equally comfortable having informal positive conversations as you are holding people to account and providing direct challenge
- Working knowledge of employment law, and able to use sound judgement on when we can be flexible and when we need to be rigid in our approach
- Confident in both written and spoken communication with the ability to present to internal audiences both virtually and in person
- High in emotional intelligence, psychological agility and a coaching mindset
- Highly numerate with strong analytical and problem-solving
Personal qualities
- Track record of delivering to tight deadlines and overcoming setbacks
- A focus on continuous process improvements through measurement, analysis and progress of actions in order to deliver service improvements
- Requirement to work at pace to respond to customer requirements whilst balancing key priorities
- A focus on outstanding customer service excellence, high standards of attention to detail, quality, accuracy and responsiveness
Desirable criteria
- Experience in managing TUPE and redundancies
Before starting this position, you’ll need to undergo a criminal record check by the Disclosure and Barring Service. You must be entitled to work in the UK.
Our mission to solve homelessness in east London, one person at a time!