Data manager jobs in croydon, greater london
JUSTICE is looking for a motivated and organised Communications Officer to help us build a fairer UK justice system. The postholder will translate complex legal issues into compelling, clear writing, and believe in the power of communication to change minds and build broad support for policy change.
The postholder will communicate JUSTICE’s work to our key audiences using press, digital media, and printed publications, and will report to the Head of Communications. Responsibilities include working with journalists to gain coverage, managing our website and social media accounts, and producing printed materials. You will play a key role in communicating our work and improving engagement with our members and supporters.
We want someone who can learn and grow in this role so if you are a strong writer who is organised and passionate about our work but don’t have every skill listed, we’d still like to hear from you.
JUSTICE works across the whole justice system – from prisons and family law to Windrush and more. Over our 67-year history we have transformed the legal landscape for the better, led by evidence, expertise, and a focus on practical solutions.
It is a fantastic charity to work for, in terms of cause and culture. Our friendly and supportive team currently work in a hybrid manner with access to office space in London. Our staff enjoy flexible working conditions, 27 days annual leave plus a wellbeing day, a birthday day, and the days between Christmas and the New Year off. JUSTICE provides an 8% employer pension contribution, and access to an Employee Assistance Programme.
The candidate pack can be found on our website.
To be considered for this role, please complete the application form, which can be found on our website.
Please note you cannot save your progress on the application form and return to it later. To see the questions in advance please download them by clicking on the link on our website.
Please do not submit answers to the questions by email, they will not be considered.
Deadline for applications: 11pm, Sunday 22 June 2025. Interviews will be held during the week commencing Monday 7 July 2025. Candidates will be required to complete a test as part of the interview process.
The client requests no contact from agencies or media sales.
Community Project Lead
- Two-year fixed term, full-time (35 hours per week) or part-time (minimum 21 hours per week considered), £28,000 – £32,000 per annum depending on experience (pro rata if part-time)
- Remote or office-based. Occasional visits to IPSEA’s office in Takeley or a London venue required. This role will also include frequent travel to meet with community partners.
Do you have experience working with under-served communities and leading impactful outreach projects? Are you passionate about improving access to support for families of children and young people with special educational needs and disabilities (SEND)?
IPSEA is the leading charity in the field of SEND law in England, and we provide free and independent legal advice and support to families of children and young people with SEND. We also provide training on the SEND legal framework, and we influence policy at both a local and national level.
We are looking for an experienced and motivated Community Project Lead to join our team and lead the development of our advice services for under-served communities. This two-year, fixed-term role is a key part of our strategy to reach groups who may not traditionally engage with IPSEA’s support - including children and families with English as an additional language, cared-for children (children in care), migrant children, detained children, and Gypsy, Roma and Traveller communities.
The project builds on a detailed scoping exercise we’ve recently completed, which involved working closely with a wide range of charities and organisations that support these communities. The resulting report outlines the barriers they face, and will form the foundation for this project and directly inform the work you will lead.
What you’ll do
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Design and develop pilot advice services that are tailored to the needs of under-served communities, using findings from IPSEA’s research
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Build and maintain strong relationships with community groups, charities and service providers to co-produce accessible services
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Collaborate with IPSEA’s advice, legal and policy teams to address the barriers these communities face in accessing SEND legal advice
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Contribute to and share outreach materials, training resources and toolkits to support families of under-served communities and empower local advocates
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Plan and lead workshops, focus groups and community events to raise awareness, gather feedback and enhance service delivery
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Monitor and report on project outcomes and impact, providing regular updates to IPSEA staff and stakeholders
You can work remotely or from IPSEA’s office in Takeley, with frequent travel required for essential meetings and community engagement.
If you share our commitment to protecting, promoting, and upholding the rights of children and young people with SEND, and would like to use your skills to improve access to vital advice and support, we would love to hear from you.
Visit our website to download a recruitment pack and application form.
Closing date for applications: 9am on Monday 16 June 2025
First-round interviews: Wednesday 25 June 2025 (London)
The client requests no contact from agencies or media sales.
Director of Marketing & Growth
London (with flexibility for one day of remote working per week)
£80,000 – £100,000 per annum
Our client, a fast-growing London-based charity harnessing the power of football to transform lives, is seeking a commercially minded, brand-led Director of Marketing & Growth to lead their next phase of strategic expansion. The organisation delivers accessible, high-quality football programmes to thousands of young people across London, regardless of background or ability to pay.
With ambitious plans to reach 20,000 young people each week by 2028, this newly created leadership role will play a pivotal part in building the charity’s visibility, momentum, and supporter base. The successful candidate will be responsible for growing reach and revenue by transforming the organisation’s impact into compelling narratives—making it a trusted brand for parents, an inspiring one for young people, and a credible, values-led partner for funders and commercial supporters.
This is an opportunity to shape and execute a bold, insight-led strategy that brings together brand, marketing, and sales. The Director will lead a talented and growing team and will have the resources and mandate to build a high-performing, scalable function driven by strong data, effective systems, and creative campaigns.
While experience in football is not required, a passion for the sport and belief in its power to drive social change is essential. This role is ideal for someone eager to build a youth brand with genuine purpose and lasting impact.
The ideal candidate will bring:
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Proven leadership in marketing, growth, or commercial development
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A strong track record of driving revenue and delivering ROI through marketing and customer acquisition
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Experience scaling teams, systems, and campaigns in fast-paced, high-growth environments
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Expertise in digital, CRM, and performance marketing with a data-driven mindset
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A passion for using football—or sport more broadly—as a tool for positive social change
This is a unique opportunity to be part of a movement ensuring that no young person is left behind due to their background or financial circumstances.
Recruitment Timeline
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Deadline for applications: Wednesday 26th June 2025
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Interviews with Prospectus: w/c 30th June
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First Interview with the Client: w/c 21st July (online)
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Final Interview with the Client: w/c 28th July (in-person)
To learn more and to see how to apply, please redirect to the role on our website.
Prospectus is proud to support candidates throughout the recruitment process. Applications are welcome from all backgrounds, and we are committed to fostering an inclusive recruitment experience.
ABOUT INQUEST
Founded in 1981, INQUEST is the only charity providing expertise on state related deaths and their investigation to bereaved people, lawyers, advice and support agencies, the media and parliamentarians
Our specialist casework includes deaths in police and prison custody, immigration detention, mental health settings and deaths involving multi-agency failings or where wider issues of state and corporate accountability are in question, such as with Hillsborough and Grenfell.
INQUEST has a collaborative and integrated model of working, with opportunities for staff to engage in a range of work. We are a small organisation with a fast paced and engaging working environment. You can find more information on our website, particularly on our About Us, Campaigns, and Media Release webpages.
ABOUT THE ROLE
The Casework Team provide specialist casework advice and support to bereaved families and individuals following a contentious death in custody and detention settings or through multi agency failings, requiring an inquest. You will be working alongside an experienced Casework Team, led by two Senior Caseworkers. You will have close contact with the Family Engagement Coordinator and with the Policy and Communications team.
The purpose of the role is to provide specialist advice to bereaved families facing an investigation and inquest process into a state related death; advising on the process immediately following a death, secure legal representation for families through the INQUEST Lawyers Group; liaise with external organisations, including lawyers, coroners and public bodies such as the Prisons and Probation Ombudsman and the Independent Office for Police Conduct, work alongside the Communications Team on media engagement; and identify key cases and issues arising as part of INQUEST’s policy and campaigns work.
The successful candidate will have experience of casework and advice provision, preferably in inquest law and related investigations. They will be expected to identify themes and trends arising from cases and contribute to the organisations strategic work. In addition, they will be required to organise stakeholder meetings and represent INQUEST at external meetings.
They will possess outstanding communication and organisation skills, will enjoy working in a very fast paced environment, and will adhere to INQUEST’s values and commitment to social justice, as well as our commitment to tackling racism and discrimination.
INQUEST works with families from all sections of the community, including many families from Black, racialised and other underrepresented communities. We believe our staff team should reflect the makeup of the families we work with, and therefore actively encourage applications from people from these communities
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our charity client is seeking a Digital Producer to join their team on a contract basis. This is a fantastic opportunity for a creative and technically proficient individual to drive engagement and build support through compelling digital content.
Key responsibilities
- Supporting increased engagement across the digital ecosystem by driving supporter acquisition, campaign participation, and awareness of key initiatives.
- Representing the organisation at key events across the UK, capturing content and insights to amplify digital storytelling and supporter engagement.
- Creating high-quality, compelling digital content that is accessible, SEO-optimised, user-centred, and aligned with brand guidelines.
- Using Google Analytics 4 (GA4) and other performance tools to research, monitor, and report on user behaviour, applying insights to optimise content and meet digital KPIs.
- Efficiently managing and delivering content and technical requests, ensuring timely, accurate, and high-quality resolution across a range of editorial and digital tasks.
Person Specifications
- Excellent copywriting skills, highly proficient in written English, with a sharp eye for detail and a commitment to high editorial standards.
- Proven experience producing digital content that adheres to strong UX (user experience) and SEO (search engine optimisation) principles, including sourcing images and producing/editing video content.
- Confident in using SEO and content planning tools (e.g., Google Search Console, SEMrush, Frase, or Surfer SEO) to inform content creation and support continuous optimisation.
- Experience using Google Analytics 4 (GA4) to monitor content performance and user behaviour, able to interpret data and apply insights to improve content engagement, reach, and SEO ranking.
- Experience with content management systems and website development, particularly using Drupal and working knowledge of basic HTML and web publishing standards.
- Confidence in using inclusive language that aligns with organisational values and tone of voice.
- Excellent time and project management skills, with the ability to meet deadlines, prioritise tasks, and adapt to changing demands in a fast-paced environment.
- Strong interpersonal and communication skills, with a collaborative and diplomatic approach to working across teams.
- An analytical and evidence-based mindset, with the ability to make content decisions based on performance data, audience insights, and organisational goals.
- Desirable: Google Analytics Certification (GA4)
What’s on Offer:
- Remote or hybrid working (London, 2 days per week)
- £35,911 (remote contract)-£40,794 (hybrid contract)
- Contract till December 2025
- July start date
How to Apply: To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button via our website.
The process: If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application.
To avoid any potential delays or your application being missed, please apply solely via the 'Apply Now' button.
Commitment to Diversity: The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Join the V.I.P. as our Director of Delivery and Operations as we work towards transforming the future for young people affected by violence.
Applications close: 9 a.m. Monday 16th June 2025
Location: Hybrid (office in Hammersmith)
About The Violence Intervention Project (V.I.P)
The Violence Intervention Project (V.I.P) is a forward-thinking charity focused on reducing serious youth violence (SYV) among young people in West London.
Founded in 2017, V.I.P. combines therapeutic approaches with practical support to help young people, their families, and communities build safer, more positive futures.
At the heart of our work is the Urban Therapy model, a clinically informed, trauma-focused intervention that supports youth in navigating the challenges of violence, poverty, and emotional distress.
We collaborate closely with statutory services and community partners to ensure long-term impact and sustainable change.
With a strong presence across several boroughs, V.I.P. is dedicated to innovation, prioritising employee well-being, and fostering a supportive, growth-oriented team culture. We work with young people where they feel most comfortable—whether at home, in the community, or on the streets—ensuring flexibility and accessibility in our approach.
Our mission is to create a lasting impact in the lives of those we support, driving meaningful change through evidence-based practice and compassionate, relationship-driven care.
About the role
As Director of Delivery and Operations, you will play a pivotal role in leading the scaling and operational excellence of V.I.P.’s impactful programmes. You will ensure that our services are delivered efficiently and effectively, while maintaining the highest quality standards as we grow.
Your leadership will be crucial in overseeing the strategic development of new income-generating programmes, ensuring their integration into the wider organisational strategy, and embedding data-driven decision-making to enhance impact.
You will have a direct impact on V.I.P.’s growth and ability to expand our transformative work, ultimately improving the lives of young people affected by violence across West London.
Who we are looking for
We seek a strategic and results-driven leader with a proven track record in programme delivery and operational management. The ideal candidate will bring a blend of leadership, innovation, and a passion for tackling youth violence.
You will have the ability to scale programmes, optimise resources, and embed impact measurement frameworks.
Essential qualities, skills, and experience include:
- Extensive experience in leading and scaling programmes, ideally within the charity or social sector.
- Proven success in driving operational efficiency, resource management, and quality assurance.
- Strong leadership skills, with the ability to motivate and develop a diverse, cross-functional team.
- Exceptional communication and stakeholder management skills, with experience engaging with local authorities and statutory partners.
- Data-driven mindset, with experience embedding monitoring and evaluation systems into programme delivery.
- A commitment to the well-being of young people and an understanding of trauma-informed care and youth violence.
If you are a visionary leader ready to make a lasting impact, we want to hear from you.
Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.
Applications for this role close at 9 a.m. Monday 16th June 2025.
£20,592 per annum (based on £51,481 FTE)
Part-time, 14 hours per week (0.4 FTE)
Fixed-term contract – 10 months
London based contract with the option of hybrid working in the office and from home*
The Chartered Society of Physiotherapy (CSP) is committed to building lifelong relationships with our 65,000 members to help them achieve their potential and improve the lives of patients across the country. In this rewarding role, you will be instrumental in building these pivotal relationships from the moment students embark on their professional journey.
You will work closely with our permanent Student Officer, who is temporarily reducing hours for study, to ensure continuity and impact. This role is focused on delivering student facing activity, so we’re looking for someone who can get up to speed quickly, work independently, and confidently represent the CSP in student settings.
You will help deliver a programme of university visits across the UK, promote the value of CSP membership, and support our network of student reps. You will also help create engaging content for our student audience, and use data and insights to inform your work.
By building effective relationships with students, universities, student reps, and local CSP teams, you will directly contribute to the success of our student recruitment work.
For an informal discussion about the role, please contact Hannah Smith, Member Recruitment Campaigns Manager, at Head Office.
Why work for the CSP?
The CSP is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.
At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please visit the website for further information.
We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays, Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.
*The CSP operates hybrid working where employees can work between their home and the office. Through discussions with line managers, the CSP encourages employees to decide how, when and where they work best in a way that balances the needs of the CSP, the team and themselves. Employees are still expected to attend the office for in person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which includes a minimum broadband speed of 18Mbps and a dedicated space to work from.
To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).
To apply for the role please click on the ‘Apply online’ tab below and complete the online application form. CVs will not be accepted.
Closing date: 10am, 11 June 2025.
Interview date: 26 June 2025.
If you require any adjustments during the application stage, please email the Human Resources team at Head Office.
The CSP is committed to equity of opportunity, and we aim to provide a working and learning environment which is free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society we work and live in and therefore positively encourage candidates from all sections of the community to apply. To see our Equity, Diversity and Belonging strategy please visit the website.
NO AGENCIES
Working closely with artists, creatives, community stakeholders and health colleagues, as Head of Arts & Wellbeing you will be leading on the design and delivery of projects and initiatives in the community with the aim to support young people’s mental health.
Main responsibilities include:
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To oversee the design and implementation of devise and structure a year round Arts & Wellbeing programme for young people that achieves the department’s objectives
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Oversee the set up, delivery and impact of the new Arts & Wellbeing programme
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Support significant stakeholder engagement, and take forward to implementation a range of south London community, arts and health partnerships
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Manage the Arts & Wellbeing budget, ensuring that projects are delivered within budget constraints and that financial reporting is accurate and timely
Key skills that would help you in this role include:
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A proven track record of designing and delivering programmes that support young people’s development, progression and health
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Passionate and committed to making a genuine difference in the lives of young people, particularly those from marginalised backgrounds
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Demonstrable understanding of youth participation best practices and safeguarding requirements.
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Excellent interpersonal and communication skills, with an ability to tailor written and verbal communications to a wide range of different audiences
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Demonstrable project management, finance and planning skills, with the ability to work effectively under pressure
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Demonstrable experience of managing high level stakeholders, including funders and donors
Please download the attached Job Description for a full overview of this role responsibilities.
We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview please indicate this on your application form. Interviews will take place at The Southbank Centre.
By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our staff.
If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self motivated to acquire new skills and knowledge relevant to the role.
Decisions regarding applications will be shared w/c 30 June 2025.
Southbank Centre
The Southbank Centre is Europe’s largest arts centre and one of the UK’s top five visitor attractions, occupying an 11-acre site that sits in the midst of London’s most vibrant cultural quarter on the South Bank of the Thames.
Its impact and reach are significant and it is respected internationally as a convener of great artists and diverse audiences and for being entrepreneurial and innovative in response to a volatile and changing financial landscape. The Southbank Centre is a charity that is determined to demonstrate its ambition to remain innovative, disruptive and experimental in what it does and to be highly relevant to the artists it wants to work with and to the audiences it wants to attract.
The Southbank Centre believes that a commitment to diversity and inclusion helps it be a more relevant and effective organisation.
At the Southbank Centre we believe in:
Creating welcoming spaces
- Because upholding respect, safety and belonging is at the heart of vibrant teams and communities.
- This means us all taking responsibility for shaping and protecting a kind, compassionate and inclusive environment for others.
Making wonderful experiences together
- Because we all contribute to amazing artistic moments at the Southbank Centre.
- This means us all understanding and valuing the different parts we play in creating enjoyment and success.
Sparking new thinking
- Because different views and thought-provoking conversations inspire innovation, learning and growth.
- This means everyone having a desire to learn and being open to evaluating how they think and work.
Benefits & Perks:
As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following:
- A min 5% employer’s pension contribution (rising to 9% depending on your employee contribution), from day 1 of employment
- 28 days annual leave, plus bank holidays
- Hybrid working model (3 days office working, 2 days from home)
- Enhanced sick pay
- Enhanced family leave benefits
- Up to 30% discounts at onsite retail, food and beverage vendors
- Staff ticket offers for Southbank Centre events
- Free entry to Hayward Gallery
- Free/discounted entry with other reciprocal organisations
- Free staff yoga
- Free access to emotional support from a confidential specialist Employee Assistance Programme available 24/7
- Season ticket loan
- Cycle to work scheme
The deadline for applications is 23:59 on the closing date for the job posting.
Job Title: Team Lead - Member and Supporter Experience
Team: Member and Supporter Experience
Location: Hybrid (split between home-working and London)
Interview Dates: W/c 16 June
*This role sits within a pay grade with a pay range of £32,395 to £48,593. The salary on appointment will be set at the lower end of the pay range, to a maximum of £35,635 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.
We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Context and purpose of role
At the heart of the Ramblers lies our community of over 100,000 members and supporters, enabling us to fulfil our charitable mission across the length and breadth of Great Britain.
This role is pivotal in ensuring the delivery of excellent supporter service, coaching and empowering the Member and Supporter Experience Officers to meet the needs of our supporters. You will play a key role in fostering a positive experience for supporters, managing relationships with third-party suppliers, and driving continuous improvements across processes and systems. As a key point of contact for internal teams, you will traffic-control workloads, ensure smooth project delivery, and act as a champion for supporters across the organisation.
We are looking for someone with experience in working in high in-bound volume (calls/emails) supporter or customer service environments. The candidate must have experience in handling multiple enquiries across different channels and ideally in coaching, mentoring or supervising others.
Key Responsibilities:
Team Leadership and Coaching
- Manage the Member and Supporter Experience Officers, providing the skills and knowledge to deliver excellent supporter service through tailored training and coaching.
- Lead regular check-ins and team huddles to review progress, share updates, and address any challenges or blockers.
- Support the monitoring of quality and productivity using satisfaction ratings, and performance measures. Take remedying actions, such as further training or support.
- Co-ordinate key business project delivery within the team, liaising with other teams, coaching the team, and supporting delivery.
Supplier and Project Management
- Manage relationships with key suppliers, including our payment processor, and fulfilment centre. Be responsible for briefing them on new projects and setting up procedures.
- Monitor supplier SLAs and performance measures, ensuring consistently high standards. Manage projects with third-party suppliers to time and budget.
- Proactively identify new solutions or efficiencies to improve working practices.
Operational Oversight
- Act as the first point of contact for incoming requests from other teams and campaign briefings, managing the team’s workload and rota.
- Oversee the scheduling and management of team rotas, ensuring adequate coverage for incoming enquiries, including peak periods and project delivery deadlines.
- Lead the induction and onboarding of new team members, ensuring they are equipped with the knowledge and tools to excel in their roles.
- Provide KPIs on request from the Head of Member and Supporter Experience. Deliver KPI, SLA and insight reporting that drives better decision-making.
High standard supporter care
- Support the team daily in answering incoming enquiries as part of the role.
- Develop and maintain a framework for monitoring the quality of supporter interactions across all touch points and teams through call monitoring, complaints and compliments reporting, surveys, mystery shopping, satisfaction feedback and other performance measures. Where needed, work with relevant managers in other teams to develop solutions.
- Regularly review the quality of interactions handled by team members (e.g., through spot-checking emails, calls, and case resolutions), offering constructive feedback and suggestions for improvement.
Cross-Team Collaboration and Advocacy
- Work closely with teams across the organisation to build and maintain knowledge bases that can be used by all teams to respond to queries and concerns, and to support teams in ensuring compliance with legal and regulatory requirements.
- Act as an ambassador for members and supporters across the organisation, sharing insights with colleagues.
- Maintain strong relationships across the Ramblers, including Ramblers Cymru and Scotland, ensuring the team delivers a high standard of service aligned with organisational priorities.
- Attend project planning meetings to ensure high-quality supporter care and brief the team on new projects.
- Play an active role in key business projects championing the supporter voice.
Continuous Improvement
- Demonstrate a proactive approach to improving processes, reducing response times and enhancing supporter satisfaction.
- Recommend process improvements for key systems, such as the inbound enquiry system and CRM, in consultation with stakeholders.
Volunteer and Digital Engagement
- Manage office volunteers, ensuring they feel valued and supported to carry out their tasks effectively.
- Input into the development of new digital products (e.g., website and mobile) to enhance membership value and support volunteer-led recruitment and retention efforts.
Other
- Undertake such other duties as may be reasonably required of the post.
The Person
Knowledge, Skills and Experience
Essential:
• Experience in working in a high in-bound volume (emails/call) customer or supporter experience environment
• Strong interpersonal and supervisory skills, with the ability to provide clear guidance, constructive feedback, and coaching to team members.
• A high standard of organisational skills with the ability to effectively prioritise and manage own workload.
• Excellent interpersonal and communication skills, including the ability to write to a high standard.
• Strong numerical skills and the ability to use and interpret data.
• Ability to adapt style, tone and content to a relevant audience.
• Experience delivering excellent supporter or customer care
• A team player, able to develop collaborative, strong and effective working relationships.
• Innovative and solutions-focussed with the ability to build knowledge and learn new skills.
• Experience in working with CRMs (e.g. Salesforce), customer care ticket systems (e.g. Zendesk or Service-cloud) and telephone management systems (e.g. CloudCall).
Desirable:
• Interest in walking and/or being an advocate for the outdoors and natural environment.
• Experience in managing knowledge, learning and/or training in a supporter or customer facing environment
• Experience working within or alongside fundraising or membership teams.
• Experience in providing insight and reporting in a supporter or customer facing environment.
• Experience in working with volunteers, with an understanding of volunteer motivations and needs
• Knowledge of relevant regulatory and legal requirements that impact charities.
• Experience working with third party suppliers.
Personal Attributes
- A team player, develop collaborative, strong and effective working relationships.
- Empathetic and patient, with a genuine desire to help members and supporters.
- Positive and professional attitude.
- Proactive and self-motivated with the ability to work independently.
- Adaptable and flexible in a fast-paced environment.
- Strong sense of responsibility and accountability.
- Committed to the principles of inclusion and enabling everyone to feel welcome in the outdoors.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
Salary: £33,366 starting salary (salary range will increase to max £36,124 via the length of service) plus £4,190 Inner London Weighting if based in London per annum.
Contract: Permanent basis
Hours: Full-Time 35 hours per week (excluding lunch breaks)
Location: Any Refugee Action Office – Manchester, London, Birmingham, Bradford. We will consider a UK-based hybrid working option.
About Refugee Action
Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.
To succeed in the role you will need to demonstrate:
- Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it.
- Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices.
- Passion for and interest in delivering engaging and motivating fundraising.
- Experience understanding and using digital acquisition platforms such as Facebook Ads Manager, and Google Analytics and marketing strategies behind them.
- Strong project and stakeholder management skills, with proven experience of managing multiple projects and competing priorities.
- Strong writing, editing and proof-reading skills, with experience of using these within a fast-paced environment and adapting content for different channels and audiences.
- Experience using email platforms and website content management systems.
- Experience of interpreting data to produce analysis and recommend optimisations.
- Ability to collaborate and work supportively and effectively with in a team managing conflicting priorities and changing schedules.
- Understanding of the digital landscape and emerging trends in digital fundraising.
Those with lived experience as a refugee are particularly encouraged to apply
Closing date: 23:59 on 8 June 2025
Interviews: 26 June 2025 (on Zoom)
Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.
This role is not on the Shortage Occupation List. If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.
You can find out which roles are on the shortage occupation list via these two links:
- Skilled Worker visa: shortage occupations
- Skilled Worker visa: shortage occupations for healthcare and education
We are currently campaigning for people seeking asylum to have the right to work in the UK, see our Lift the Ban campaign here.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SANE is a UK-wide mental health charity working to improve the quality of life of anyone affected by mental illness. It aims to raise awareness and understanding of all mental health conditions; fight to improve frontline mental health services for individuals and carers; provide support, information and guidance through SANEline, Call Back service, email and text support; and promote and host research into causes, treatments and therapies through its Prince of Wales International Centre for SANE research.
About the role:
We are looking for people interested in providing compassionate support to people affected by mental health problems. This includes supporting people with severe mental illness, and carers, families and friends. You will provide support by telephone, email and text.
Call Back Officer/s will work within our team to provide support services. Hours for this role are flexible but would likely range from 12-6pm or 12-8pm for 2 days per week.
This role provides valuable practical experience in providing emotional support to vulnerable people.
Starting Salary: £15.46 per hour
About you:
- You must have experience of working in the mental health field.
- You are personable, highly compassionate, and genuinely interested in supporting people from all walks of life.
- You are a warm and confident communicator.
- You can work collaboratively with our team to ensure delivery of a high-quality service on the Call Back Service.
We are also keen to hear from people interested in different hours, or bank work, in particular those with counselling, psychology or therapy qualifications.
What can you expect?
- To work within SANE’s framework, including regular check-ins, debriefs, and weekly team meetings. To receive training specific to your role.
- To become part of an established and diverse team.
- To gain exposure to a wide range of mental health problems.
- To gain valuable practical experience in providing emotional support to vulnerable people.
- A culture where team members support and learn from each other.
- A warm supportive and encouraging environment.
Requirements:
- Ideally 1 year mental health work experience
- To undergo an enhanced DBS check
- Expected start date – late June 2025
- For all bank staff - availability of a minimum of 1 day every week.
Please note: This role may close early if a suitable candidate is found, please do not delay in submitting your application as interviews are taking place on an ongoing basis
Closing date: Wednesday 4th June at 12pm (midday).
To apply: Please complete your application before the closing date, addressing all areas on the person specification (downloadable below) and tell us why you want to work for SANE. Applications without a supporting statement will not be considered.
The client requests no contact from agencies or media sales.
Stories Officer
Remote working
£16,000 - £17,400 pa plus excellent benefits (FTE £25,000 - £29,000 pa)
21 hours per week (Mon - Weds)
Permanent, part-time job share
We are pleased to offer this role as a job share, working Monday, Tuesday and Wednesday. Previous applicants need not apply.
The Stories Officer sits in the Marketing and Communications team and will focus on:
· Assist in managing storytelling requests from across RNID, providing vital support and crafting impactful and compelling narratives.
· You’ll be gathering and shaping powerful authentic stories that highlight the impact of RNID’s work, supporting RNID’s strategic goals.
· When you join us, you’ll dive straight into important campaigns like our Protect Your Hearing Campaign, helping to craft meaningful stories. You might find yourself out on location, capturing powerful stories firsthand from our amazing storytellers or coordinating a photo shoot featuring one of our celebrity supporters.
As Stories Officer, you will:
· Work closely with the Stories & Celebrity Manager, identify, interview, and write-up case study stories from people who are deaf, have hearing loss, or tinnitus to support RNID’s campaigns, media, and fundraising efforts.
· Manage and update our centralised database of case studies, celebrities, and influencers, ensuring all stories across the charity are recorded for effective stewardship. Maintain storyteller profiles, contact details, permissions, and consent forms while ensuring GDPR compliance in data collection and storage.
· Collaborate with PR, fundraising, digital, and campaigning teams to integrate storytelling into their work, identify their needs, and match case studies or celebrities to relevant projects.
· Support the development and delivery of storytelling content across multiple platforms, including social media, website, press, and marketing materials, ensuring content meets accessibility standards.
· Manage multiple internal and external storyteller requests.
We are looking for an individual with a passion for storytelling and a deep commitment to amplifying the voices of people who are deaf, have hearing loss or tinnitus.
You will have excellent writing skills, with experience in journalism, PR, or a similar field, and a strong ability to craft compelling narratives that engage and inspire. Your interviewing skills will be key, as you’ll need to connect with people from diverse backgrounds, ensuring they feel comfortable and confident sharing their stories.
Sensitivity and empathy will be essential as you capture authentic, impactful stories. In addition, you’ll be an exceptional multitasker, able to manage multiple storytelling requests and competing priorities with ease. Your proactive and creative approach will drive you to consistently find new ways to tell powerful stories that align with the charity’s mission and strategic goals.
If you are driven by the power of storytelling and want to make a real difference, we would love to hear from you.
We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.
We work with our communities and partners across industry, government, charity, education and more to change life for the better. RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.
We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.
We kindly ask that you only apply if you meet all of the essential criteria listed in the person specification, as we’re unable to consider applications that do not meet these requirements.
Closing date: 15 June 2025.
Interviews expected w/c 30 June 2025
Supporting people who are deaf, have hearing loss or tinnitus
Role title: Financial Controller
Reference: FC 2025
Location: Flexible remote, but must be resident in the UK
Salary: £48,000 per annum
Hours: Full time 35 hours per week
Born Free works tirelessly to ensure that all wild animals, whether living in captivity or the wild, are treated with compassion and respect and can live according to their needs. As a leading wildlife and conservation charity, we oppose the exploitation of wild animals in captivity and campaign to keep them where they belong – in the wild.
About this opportunity
Are you passionate about wild animals and conservation with experience of working in a small but busy finance team? Are you looking for an exciting opportunity to take your career to its next stage? We are recruiting a Financial Controller. This is an essential role that ensures the integrity of our financial systems, data and processes. The role leads on financial monitoring and reporting (both internal and external), delivering robust and timely outputs that meet the needs of users. The Financial Controller is instrumental in facilitating the Charity’s adherence to tax, legal and regulatory requirements. The role also oversees our payments and payroll processing and has one direct line report. There is close liaison with Born Free’s two finance managers based in Kenya and Ethiopia. The role reports to the Chief Financial Officer.
The successful candidate will be proactive and adaptable and will work well with colleagues across other disciplines to ensure processes are fit for purpose, efficient and understood. With a keen eye for detail and a methodical approach, you will be highly proficient in Excel and experienced in delivering a varied workload. You will have a demonstrable record of working collaboratively as well as independently, and a good understanding of the UK charity sector.
Resourceful, organised and a team player, with excellent communication and interpersonal skills, you will need to deliver with drive and enthusiasm, be able to work with minimum supervision and show good judgement and initiative.
This is a fantastic opportunity to make your mark as a finance professional in a much-loved charity. Applicants for this role must be CCAB qualified, or part-qualified with substantial, relevant experience.
Our excellent benefits package includes opportunities for continuous professional learning, a generous annual leave entitlement, a competitive pension, and wellbeing support to help you maintain a healthy work-life balance.
Born Free is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We welcome requests for flexible working.
The closing date for applications is: 09:00 on Monday, 16th June 2025.
Interviews will be held virtually on: Thursday 19th/Friday 20th June.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Born Free politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Foothold Communications Officer
Salary: £18k (£30k per annum pro rata)
Period of appointment: This is a permanent contract.
Location: Remote/homebased
Part time: 21 hrs a week
Like many benevolent fund charities, Foothold has a small staff team, but our impact is mighty!
We’re looking for someone who enjoys variety and takes pride in their work to join our flexible, remotely-based team as our new Communications Officer.
Hearing the challenges that the individuals we support are facing keeps us focused. As Communications Officer, you’ll play a key role in communicating the support our charity offers the engineering community, while also engaging our supporters by bringing our community’s stories to life.
We’re redefining relationships with long-standing communications partners, building new relationships, and building our presence across new platforms and communities.
As Communications Officer, you'll be pivotal in making sure our voice is heard through regular communications, and delivering our impact report and annual report.
We find creative ways of working as a team and look to showcase the individual talents and personalities that people bring to their role. At Foothold, you’ll have the opportunity to showcase and develop your skills across digital design, video and copy.
We encourage our team to be all-rounders, and you’ll be working closely and collaboratively with our Communications and Digital Events Officer, Digital Marketing Officer and fundraising colleagues to produce regular, engaging content.
This is a great opportunity to join a small, talented, and committed team as we test the best ways of engaging different parts of the engineering community, and how that engagement may evolve over time. You’ll help us evolve our communications and PR output, and in turn we’ll provide you with the support and autonomy to grow your skills.
We’re confident that you’ll enjoy working alongside the wider team and look forward to hearing from you.
Organisational benefits
· 32 days per annum annual leave plus Bank Holidays (plus office closure between Christmas and New Year)
· Flexible working arrangements
· Organisational commitment to training and development.
· SIPP pension with up to 9% employer contribution (subject to individual contribution)
· Life insurance and access to Smart Health services (AIG)
· Cycle to Work and Tech Scheme, childcare vouchers.
· Associate membership of the IET for one year paid for by Foothold, and access to Foothold services
If you have any further questions about the role, please contact our Head of Business and Volunteering Beverley Archer.
Informal Conversations: these can be arranged with the Jonny Rudge, Head of Fundraising and Communications, between the 3rd and 5th of June 2025
Closing date: applications should be submitted by 4pm on Friday 6th June 2025
Interviews will be held on Monday 16th June 2025 on Teams.
For more information about Foothold please visit our website
The client requests no contact from agencies or media sales.
Job Title: Independent Visitor Co-ordinator
Service: Children’s Rights Services, London and the South East
Reporting to: London Lead IV Coordinator
Salary: £27,000 - £27,675 per annum
Location: Hybrid (Coram Campus with homeworking and work in the community)
Hours: 35 hours per week
Contract Type: Permanent
Job Introduction
- Are you passionate about supporting and developing volunteers?
- Are you looking for an opportunity to help make positive differences to the lives of children and young people who are looked after or care leavers of the local authority?
- Do you want to work with a leading national independent children’s charity?
Then come join us here at Coram Voice. We have an exciting opportunity for you to become a co-ordinator of our independent visiting service in London. We are seeking candidates who are committed to our objectives for children and young people and equally committed to the organisation and the development of our services.
Our work
Coram Voice is a national independent children’s charity established in 1975 and has grown to become one of the leading organisations for children and young people in the UK.
Coram Voice is a leading children’s rights organisation. We champion the rights of children. We get young voices heard in decisions that matter to them and work to improve the lives of children in care, care leavers and others who depend upon the help of the state.
We provide:
- Advocacy services direct to children and young people in care, in need, in custody and to care leavers and children and young people with severe and complex mental health problems. Advocates around the country support children and young people to get their voice heard in decisions about their lives. This may be through the telephone helpline or through an advocate working directly with a child, for instance, to support them at a review meeting or to help them make a complaint about their care. Coram Voice provides visiting advocacy services to most of the secure units nationally, to Secure Training Centres, Juvenile Young Offender Institutions, psychiatric hospitals, residential special schools and children’s homes.
- A National Helpline to provide access for children and young people to advocacy and advice, with access to legal advice and links with other national services.
- Independent Mental Health Advocacy (IMHA) to advocate for young people as qualifying patients under the Mental Health Act, in order to fully support them to get their views heard in matters relating to their mental health.
- Independent Visitor services offers a child or young person in care an adult volunteer who provides independent, one-to-one visiting, advice and befriending support. Our independent visitors can become the only long-term, consistent source of support throughout a young person's time in care.
- Independent services provide independent person services for complaints by children and for reviewing whether children should be locked up in secure units on welfare grounds.
- Policy and campaigning to create a better system for all children and young people looked after by the state, for their care to be more child-centred and to give young people a greater say in decisions about their lives.
- Participation services to ensure children and young people have a voice in the development and delivery of services and campaigns, and through the process, provide the opportunity to develop relevant skills which will be of benefit to them in their future lives.
- Training, development and information for young people, advocates and child care workers, offering courses in advocacy, children’s rights and child-centred practice across a range of areas including the National Advocacy Qualification.
About the Role
You will co-ordinate and deliver a statutory independent visitor service to children and young people in care or care leavers of London.
You will recruit, assess and train volunteers to become independent visitors, who are volunteer befrienders to children and young people looked after or care leavers. You will manage a cash flow to fund suitable activities for independent visitors to enjoy with the young person. You will manage data and reporting for this statutory service so that service leads and other stakeholders can understand the activity in the service.
We are a child led service, you will not act outside of the young person’s instructions (except in matters of child protection and safety.)You will build strong relationships with the child or young person, independent visitors and other significant adults, you will support Independent Visitors to develop long term, meaningful friendships with the young person.
You will work in partnership with other parts of the service, organisation and external agencies and professionals. This is to ensure there are pathways to attract and retain Independent Visitors in the area and sometimes out of area.
What you will receive
We wish to reward and recognise the valuable contributions our staff make to the organisation and offer an attractive benefits package to do so. Coram Voice benefits package includes a competitive salary, a matched pension scheme up to 5% of salary, generous leave entitlements of 28 days’ annual leave per year, with increases linked to years worked at Coram Voice. A supportive work environment fostering a good work/home life balance and a suite of family friendly policies, which promote employee wellbeing.
You will get a genuine opportunity to make a difference every day.
Recruitment process
Shortlisting will be undertaken by Grace Maher, Children’s Rights Services Manager and Jade Joseph, London Lead IV Coordinator. Successful candidates will then be invited for interview. The interview process comprises of a written exercise and a panel interview. Successful candidates will have a further one to one interview in accordance within Warner recommendations. Internal candidates will need to notify HR of their interest in the post and they will provide further information on the internal application process.
Returning your application:
- We cannot accept general CVs. When completing your application form, address each point of the person specification and demonstrate how you meet it.
- Applications must be fully completed.
Closing Date: 11.59pm, 8th June 2025.
Interviews will be arranged for w/c 9th and 16th June 2025.
Coram is an equal opportunities employerandwe believe a diverse workforce enables us to improve the services to the children and families we help.We are genuinely committed to encouraging candidates from all sections of the community we seekto support. This includes those from global majority ethnic backgrounds,those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encouragethem to draw on lived experienceas well as professional experiencein their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate willrequire the successful applicant to undertake acheck from the Disclosure and Barring Service.
Registered Charity No. 312278.
We are a leading children’s rights organisation. We champion the rights of children and get young voices heard in decisions that matter to them.
The client requests no contact from agencies or media sales.