Data manager jobs in haringey, norfolk

Organisation Overview:  

Unpaid carers are the unsung heroes in our communities, supporting relatives, friends, and neighbours, often with limited or no support, to live the best lives they can.

Carers Centre Tower Hamlets (CCTH) is a small, committed organisation dedicated to supporting unpaid carers through a variety of specialist services, from social and therapeutic activities to emotional, mentoring, advocacy, and signposting support. We aim to enrich and empower unpaid carers’ lives, providing them with the support they so selflessly give to others. We are now recruiting to our team someone who will lead on our work to support Carers as part of the Barnsley Street Mental Health Project. 

Project Overview:  

The Barnsley Street Project is a Community Mental Health Pilot aimed at delivering continuous, person-centred mental health care to underserved populations in PCN1 (Bethnal Green). This initiative is a collaborative effort between East London Foundation Trust (ELFT), Tower Hamlets Mental Health Alliance (THMHA), and the Look Ahead Housing Association. Driven by the voice of lived experience, the project is designed to address the systemic gaps in mental health services, particularly for marginalised communities.  

Purpose of the role:  

To identify and coordinate an effective support service for unpaid carers who support residents who access the Barnsley Street Project, with the aim of supporting carers to have their needs met as well as develop a healthy and sustainable caring role.    

To facilitate access for unpaid carers in the Barnsley Street Project to appropriate support services, both statutory and voluntary. To provide comprehensive support and information to families and carers. To raise awareness of carers’ needs with professionals in the project environment and contribute to carer friendly policies.   

The post will involve the direct provision of services, referral to and between services, collaborative work with other local agencies and outreach work. The post-holder will provide advocacy, referral, and ongoing practical and emotional support to unpaid carers through individual and group work.    

Responsibilities: 

• Identification and Support: Proactively identify carers of residents who utilise the Barnsley Street Project, and provide them with tailored support, ensuring their well-being is prioritised. 

• Information and Guidance: Offer information about available resources, support services, and community networks to assist carers effectively. 

• Communication Liaison: Facilitate communication between clinical staff and carers, ensuring they are kept informed about the patient's condition, treatment plan, and any discharge process. 

• Emotional Support: Provide compassionate emotional support to carers, listening to their concerns and offering a caring presence during difficult times. 

• Training and Education: Organise workshops and peer support groups to equip carers with essential skills for their caregiving role. 

• Advocacy: Advocate for carers' needs and rights within the setting, ensuring their voices are heard and respected. 

Requirements: 

• Previous experience in an advice or support role within a mental health or healthcare environment is preferred. 

• Empathetic and compassionate nature, with a genuine commitment to supporting carers during challenging times. 

• Excellent communication and interpersonal skills to engage effectively with carers, hospital staff, and external partners. 

• Ability to work independently and as part of a multidisciplinary team, managing priorities efficiently. 

• Proficient in using technology, including email and Microsoft Office suite. 

Benefits: 

• Competitive salary based on experience. 

• 25 days (pro rata) of annual leave, plus public holidays. 

• Pension scheme. 

• Continuous professional development opportunities. 

• Rewarding work environment making a real difference in carers' lives. 

If you are passionate about supporting carers in a hospital setting and possess the skills and empathy required for this role, we would love to hear from you

Note: We are an equal opportunity employer and welcome applications from all individuals regardless of age, gender, race, sexual orientation, or disability. 

The Head of Research and Policy is a key role within the Trust, overseeing its programme of policy-focused research on social mobility and educational inequalities. The Trust has published over 300 pieces of research since 1997, including many highly influential reports which have achieved widespread media coverage and attention among policy makers. This is an exciting opportunity to play a meaningful part in effecting change for disadvantaged young people, in a rapidly evolving policy landscape

The role sits within our integrated Communications, Research and Policy team, where we see communications and advocacy working hand in hand with generating robust evidence. As Head you will oversee a small research team producing original research internally, as well as commissioning work from external researchers and organisations. You will develop proposals and design research projects, as well as recommendations for policy and practice.

We are looking for someone with a deep interest in issues of educational equity, social mobility and increasing opportunity. You will combine a commitment to methodologically robust research with a passion for clear, impactful communication of findings and an eye for practical learnings.

Main duties
Research

• Leading the Trust’s portfolio of research, with the Director of Research and Policy, ensuring a regular and varied programme of policy-relevant research, including responsibility for its quality and accuracy.
• Overseeing colleagues and external organisations responsible for individual reports.
• Ensuring that Sutton Trust reports are accessible to practitioners and policy makers; editing and preparing reports for publication.
• Developing new ideas for research in consultation with the Director, as well as other Sutton Trust colleagues and external stakeholders.
• Authoring one or more original data-rich research reports each year, where appropriate
• Managing the day-to-day work of two Research and Policy Managers, including pastoral support. Management of other team members as appropriate, and recruitment where relevant.
• Working with the Development team to identify possible funders and develop fundraising proposals and secure funding for the team’s work.
• Management of the research budget, ensuring value for money.

Policy and impact

• Working with the Director of Research and Policy and colleagues, as well as external experts, to develop credible recommendations and policy proposals that help advance the Trust’s social mobility agenda.
• Working with Communications and Public Affairs team members to develop messaging and content for disseminating and publicising the Trust’s research findings and policy recommendations.
• Working with the Head of Communications and Public Affairs and other colleagues to support the advocacy work of the Trust, including responding to government consultations.
• Undertaking advocacy work, as required, with MPs’ staff, civil servants, special advisers and other policy makers.
• Representing the Trust externally at events, conferences, and with donors and other supporters, as well as through news media - both broadcast appearances and thought leadership articles.
• Working with colleagues in the Programmes team to ensure exchange of knowledge and expertise across teams

Other

• Reporting to the Senior Leadership Team and Trustee Board, where required.
• Other duties as necessary from time to time

Person Specification

We welcome applications from individuals who have:

• Significant experience designing and delivering impactful original research which is robust and policy relevant
• Strong analytical skills and understanding of research methods, particularly quantitative research, and is fluent in data analysis software such as R/SPSS/Stata/Python.
• Experience leading, managing or commissioning research delivered by others
• Experience securing funding for research projects
• A qualification in a numerate discipline, including education, economics, statistics, or similar discipline in the social or natural sciences, either at degree or postgraduate level, or comparable experience.
• An understanding of the British educational system and issues related to social mobility and inequality.
• Excellent verbal and written communication and analytical skills
• Line management experience
• High degree of initiative and the ability to lead a programme of work
• Excellent attention to detail
• Personable, flexible and discreet; able to fit into a small team in a fast-paced environment

We are also looking for an individual who:

• Is sympathetic to the aims of the Trust and its mission to address educational disadvantage
• Has knowledge and experience of the higher education and/or education sectors, as well as government and the public policy environment
• Has experience communicating research in the media
• Has first-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings
• Is eligible to work in the UK (see here for information about right to work)

Terms of Appointment

• Salary: £56,000-£64,000 per annum, dependent on experience
• Contract: Full time, Permanent
• Working location: Minimum of 2 office days per week
• Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends
• DBS check may be required
• Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.

Interviews

Applications should reach us by 10am, Wednesday 21st May , with first round interviews held on Thursday, 29th May and Friday 30th May, and second round interviews held on Tuesday, 10th June and Wednesday, 11th June. Both interview rounds will be held at our London offices.

Safeguarding statement

The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.

Contextual recruitment

The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.

We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.

Age UK is looking for an experienced front-line customer service professional to join their Supporter Engagement Team as their Supporter Engagement Executive. You will act as the first point of contact for members of the public and our supporters, delivering the charity's strategic objectives through the delivery of outstanding customer service and complaint handling. You'll be joining a small friendly team of seven established Supporter Engagement professionals and will work closely with colleagues across the organisation, including our Fundraising and Campaigns teams.

This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in London (near Tower Hill tube station) and currently you'll be expected to attend the office at least once per month for mandatory team days, or more often as needs arise.

Shortlisted candidates will be invited to an in-person interview on Thursday, 29th May at our London office EC3N 2LB.

Age UK internal grade - 8L

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P

Experience
* Experience of working in a front-line customer service function within an office environment. (A), (I)
* Experience of complaint handling both via the phone and in writing. (A), (I), (T)
* Experience of using databases/CRM systems to update customer information. (A), (I)
* Experience of applying GDPR in a customer service role. (I)
Skills and knowledge
* Excellent written and verbal communication skills - able to adapt communication style according to the needs of the customer. (A), (I), (T)
* Understanding of data protection principles & GDPR. (A), (I)
* Demonstrate excellent attention to detail when processing personal data, taking card payments and handling customer queries and complaints. (A), (I), (T)
Personal attributes
* Ability to handle emotionally charged customer interactions and respond effectively towards customers who may display challenging behaviour. (A), (I)
* Ability to handle & prioritise multiple tasks and decisions and proactively seek solutions, sometimes without immediate support. (I)
* Demonstrate agility and flexibility in day-to-day work by being adaptable to take on tasks when required in order to respond to fluctuating volumes of inbound customer contact and workload. (I)
* Ability to work effectively with internal and external stakeholders to investigate complaints with professionalism, impartiality and diplomacy. (I)
* Demonstrate empathy and warmth when responding to customers in vulnerable circumstances both via the phone and in writing. (I), (T)

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

CVs will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

For a full list of benefits please click here

We are looking for a Membership and Marketing Assistant to join our team. If you are passionate about books, accessibility, and know your way around a range of social media channels, we'd love to hear from you.

About Listening Books

Listening Books is a UK charity providing an audiobook lending service to children and adults who cannot access printed books due to illness, disability, learning or mental health conditions such as anxiety and depression.

About the role

Listening Books provides membership across the UK, with a subsidised membership fee of £25 per year for individuals, and free membership to those who cannot afford to pay a fee. The service is provided directly to individuals, but also through working with hospices, children’s hospitals, care homes and schools.

The Membership and Marketing Assistant will work within the Membership and PR team to help expand awareness of the charity’s work and increase membership in line with the PR and Marketing Strategy.

The Person we are looking for 

We are looking for someone with a passion for books and accessibility, who will enjoy the opportunities and challenges of working in a small organisation. 

This role is mainly focused around maintaining our social media accounts, using these tools to grow and engage our membership, so you’ll enjoy creating appropriate content and interacting with people online. Regular tasks include running an online book group and hosting author interviews, writing blogs, creating partnerships with other charities (for online activities, sharing of information etc) and helping the membership team with designing leaflets, posters and other content. 

As this is a part time role (21 hours per week), you’ll need to manage and divide your time consistently and effectively to meet your recruitment and marketing objectives. Excellent time management is essential.  You’ll have a good understanding of social media best practices and awareness of accessibility standards for content creation, as well as being equally comfortable speaking to members and partners on the phone, online or in person. 

The ideal candidate will have a friendly, can-do attitude, excellent communication skills and a willingness to learn and improve their skills, as well as a desire to help more people access books.  In return, we can offer you 20 days holiday (pro-rata and rising with service), as well as a generous pension scheme.  This is a part time role, and working hours can be flexible, within reason, to fit around parenting, caring responsibilities or other lifestyle choices.

Would you like to be part of a young and vibrant charity that is dedicated to supporting those who have been bereaved by suicide?

We are looking for a Clinical Director to oversee all our client-facing activity, including our Counselling Service, which currently covers around 650 hours per month. Reporting directly to our CEO, you will play a crucial role in helping us to develop and grow our services. 

We are a small, dynamic team, with really ambitious plans for 2025 and beyond, so we’re looking for an individual who has a hands-on approach and a can-do attitude!

About the role

As Clinical Director you will:

• Oversee our Counselling Service, leading on clinical matters and decision-making regarding clients, and monitoring performance.

• Provide regular management supervision and ad hoc clinical supervision to our team of Associate Counsellors (currently 33).

• Oversee the work of our employee ‘Service Team’ (currently 5), including line managing our Service Manager.

• Be the main point of contact for our Associate Supervisors (currently 2).

• Lead on the development and growth of our Counselling Service and other services, including recruitment and improvements to clinical practice.

• Be part of the Senior Leadership Team, helping to drive the Charity forward and achieve its ambitious growth plans. 

• Be the Charity’s Designated Safeguarding Lead.

• Regularly review and update our client-related policies and procedures.

• Undertake other duties consistent with the role and as directed by the CEO.

• Maintain a commitment to own personal and professional development.

• Work in accordance with Suicide&Co’s mission and values.

About you

Based within easy commuting distance of our office in Westminster, our ideal candidate would be an experienced counsellor and supervisor who has been involved in running a counselling service and managing a team of counsellors. 

Key attributes we are looking for include:

• Strong leadership skills
• A high level of organisation and attention to detail
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Confidence in using digital technology

We are committed to Equality Diversity and Inclusion and as such are actively seeking candidates of all backgrounds to represent the diverse population of people that we serve.

This role requires eligibility to work in the UK and a Basic DBS check.

Venn Group is delighted to be working with an executive non-departmental public body to recruit a Director of Financial Planning and Analysis. This leadership role will oversee strategic financial planning, drive performance through data-driven insights, and build a high-performing global FP&A function. It offers the opportunity to influence executive decision-making, manage a growing team, and lead transformation during a period of significant organisational change.

Key responsibilities of the role:

• Provide strategic leadership for global financial planning and reporting, aligned with long-term organisational goals
• Lead development of multi-year financial plans, annual budgets, and forecasts, incorporating scenario planning and risk analysis
• Oversee implementation of a new FP&A system, enhancing forecasting through automation and driver-based modelling
• Build a high-performing FP&A function, introducing a new operating model and best-practice methodologies
• Deliver forward-looking financial insights to inform executive decision-making and identify key risks and opportunities
• Promote data-led planning using advanced analytics, real-time reporting, and business intelligence tools
• Manage and grow a multidisciplinary finance team, fostering performance, collaboration, and capability development
• Engage senior stakeholders to ensure robust financial governance, compliance, and strategic alignment

Ideal candidate profile:

• Professionally Qualified Accountant (ACA, ACCA, CIMA, or CIPFA)
• Proven experience in international, multicultural environments
• Demonstrated expertise in commercial finance and strategic financial management
• Track record of successfully leading organisational change and transformation initiatives
• Strong leadership capabilities with experience managing high-performing teams

Agency reference number: J88336

Location: Central London

Contract: Permanent

Salary: £95,000 - £100,000 per annum

Working hours: Full time

Working pattern: Hybrid (2-3 days per week in the office)

This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

Role Overview:
The Talent Set is thrilled to be working with a leading UK healthcare charity who are seeking a dynamic and experienced Community Fundraiser to join their Public Fundraising and Engagement team on a temporary basis.

This short-term position is ideal for a high-performing individual who thrives in fast-paced environments and has a passion for community engagement and income generation. This role is critical in maintaining and growing community income streams, managing key supporter relationships, and contributing to the charity’s ambitious fundraising goals.

Key Responsibilities:

• Lead and line manage a team of fundraising professionals, including performance reviews, one-to-ones, and personal development planning.
• Drive community fundraising activity by identifying, developing, and supporting new initiatives and opportunities.
• Represent the charity at local and networking events, giving presentations and talks to raise awareness and build relationships.
• Deliver high-quality stewardship to build long-term supporter engagement and maximise income potential.
• Proactively identify and cultivate new audiences and community prospects.
• Contribute to budgeting, monthly income reporting, and forecasting with the senior fundraising leadership.
• Monitor performance against agreed objectives and KPIs.
• Ensure all activities comply with relevant regulations, including Fundraising Regulator guidance and GDPR.
• Maintain accurate supporter records and ensure best practice use of the fundraising database (Raiser’s Edge NXT or equivalent).
• Collaborate cross-functionally with teams including Marketing, Communications, Major Gifts, Finance, and Data to optimise supporter experience.
• Attend fundraising events as required, which may occasionally involve evening or weekend work (TOIL provided).
• Process donations in accordance with internal financial procedures.
• Act as an ambassador for the team in internal and external meetings.
• Identify efficiencies and contribute to value for money in the delivery of community fundraising plans.
• Undertake other duties in line with the scope and level of the role as required.

Person Specification:

• Minimum of two years’ experience in a fundraising or income-generating role.
• Proven track record of securing and stewarding community fundraising income.
• Strong organisational and time management skills with attention to detail.
• Excellent written and verbal communication skills, with the ability to engage a broad range of stakeholders.
• Confident, proactive, and solutions-oriented approach.
• Ability to work under pressure and meet tight deadlines.
• Comfortable handling sensitive situations with empathy and professionalism.
• Understanding of fundraising regulations and data protection compliance.
• Financial acumen, including experience with budgeting and income reporting.
• Previous line management experience.
• Experience using fundraising databases, particularly Raiser’s Edge NXT.
• Background in volunteer management or working with community groups.
• Awareness of healthcare or NHS environments and issues.

What’s on Offer:

• This is a hybrid role, with just 2 days per-week in their South London office.
• A day rate of £162.06 per-day plus £20.17 daily holiday for the successful candidate.
• A fantastic opportunity to work with a well-known and nationally recognised organisation.

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.

We aim to get back to all successful candidate within 48 working hours.

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Job Purpose

• This role sits within our crisis alternative service, Safe Space, which is a core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all our boroughs.
• Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.
• The objectives of the service include:
• To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
• To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
• To provide a true alternative to A&E via a non-clinical drop-in service to support clients
• To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To treat service users with respect, dignity and personalised support
• To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
• To increase self-management skills of those accessing the service
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.

The Role

The role of the senior support worker is to support the team manager with the smooth running of the allocated site and staff; supporting development and rest of the team including volunteer recruiting, induction (training and development) and supervision. Senior support worker will also lead in delivering interventions on a one-to-one. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing. The role will include deputising for the team manager where applicable including debriefing and providing support to the team.

Key Responsibilities

• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
• Understanding of risk and risk management
• Understanding safeguarding adults and children processes and legal requirements
• Working closely with re-admitters and clients being discharged through the drop-in service on a weekly basis
• Responsible for keeping allocated site to a high standard and reporting any health and safety concerns
• To work autonomously in a fast-paced environment and under pressure
• To attend all mandatory training including safeguarding and GDPR.
• Good time keeping skills - Essential
• To attend and contribute at weekly team meetings
• This role will be considered a key worker role
• Understanding of safety planning and de-escalation
• Experience of working with challenging behaviour
• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
• Promoting people’ rights and responsibilities
• Considering each person as an individual
• Listening to clients and encouraging positive steps towards self-management of crisis and recovery
• Providing advice, information, practical and emotional support to clients
• Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc
• Engaging with clients to show empathy, inspire hope and promote recovery
• Establishing supportive, empowering and respectful relationships with clients and carers/ family
• Maintaining accurate records, detailing interventions
• Ensuring that outcomes, outputs and impact are recorded
• Understanding CQC standards and NICE guidelines around mental health
• Providing administrative support to the team
• Overseeing and provide shadowing to new staff members and volunteers
• Attend reflective practice, peer debriefing and line management supervision
• Maintaining good working relationships with partner agencies
• Actively participate in training and development
• Provide guidance to support workers and volunteers
• To work with team managers and assist with reporting and monitoring
•  

Person Specification

• Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
• Experience of contributing to multi-disciplinary teams
• Experience of de-escalation
• Experience of managing challenging behaviour and dealing with clients with complex needs
• Evidence of continual professional development
• Understanding of the Recovery Model in mental health
• Understanding of the principles of trauma informed care
• Understanding of suicide prevention and safety planning
• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
• Understanding of how to report and mitigate risks
• Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
• Understanding of relevant legislation and policies
• Understanding safeguarding adults and children processes and legal requirements
• Awareness of issues in mental health service provision
• Experience of working with vulnerable individuals
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
• Ability to prioritise and manage workload
• Ability to involve clients and carers in all aspects of work
• Empathy and non-judgemental approach
• Good communication skills
• Capacity to work within an agreed shift pattern
• Experience of delivering information and advice (housing, benefits, debt etc)
• Experience of non-clinical, therapeutic interventions like psychoeducation
• Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
• Understanding of different databases such as Views, Salesforce and NHS
• Car driver with sole ownership of a vehicle and ability to travel to multiple locations (e.g. NHS sites and community sites) would be essential.
• Ability to work out of hours and on weekends at multiple locations including NHS sites and community sites

Your new role

• Accounts Payable Assistant
• Charity/ Not-for-Profit Organisation
• 12 Months - Fixed Term Contract - Maternity Cover
• £36,000
• Offices in the City of London
• 1 day a week in the office - Wednesday
• Reporting in to the Accounts Payable Manager

Duties & Responsibilities

• Registering daily details of invoices received, scanning into the electronic invoicing system and circulating to the appropriate departments for authorisation.
• Processing weekly examiner payment of fees
• Processing expenses and associated payments for Examiners and UK Local Reps
• Providing telephone and email support to examiners regarding payment queries.
• Maintenance of fixed data for the Examiner Ledger.
• Responding to requests for information from examiners, HLRs, suppliers and colleagues
• Responding to queries from examiners, HLRs.
• Processing foreign currency payments weekly for international suppliers.
• Processing monthly company credit claims.

What you'll need to succeed

• Have previously worked within Accounts Payable
• Advanced excel skills
• Excellent communication skills

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Be a part of a collective and supportive team by joining the London District.

Our Admin Assistant will be a core member of the team and will have the opportunity to engage with the many workstreams in the life of Methodism in London. We’re looking for someone who is a great organiser (of themselves and others), fab at administration, but you’ll also need some skills in IT applications. We value independent thinkers, working on your own initiative, but also those who can work collaboratively with a team, and bounce those ideas.

Why work with us?
A brilliant central office in Westminster, ability to work remotely, great (supportive) colleagues, flexible working, learning and development opportunities, pay, pensions and generous down time, committed to equality diversity and inclusion, and, did we mention the great colleagues?

Take a look at the job description. If this is for you, complete an application form, or give us a shout with any questions about the role.

Salary: £34,300 - £37,300
Contract: Full-time, Permanent
Location: London – Hybrid, one day per week in office
Closing Date: 16^th May
Benefits: 28 days annual leave bank holidays with the option to purchase/sell additional leave after one year of service.

Are you a creative project manager looking for an opportunity to step into a brand new role and take ownership over some sector leading virtual events? Excellent – We’re working with the incredible team at Prostate Cancer UK as they look for a Senior Virtual Products Executive to join their growing team.

As Senior Virtual Products Executive, you will be leading the development of and delivery of mass fundraising products and taking ownership of their performance & budgets – working innovatively to maximise income and enhance participant engagement. You will work across teams to create and implement robust marketing and recruitment plans and ensure the delivery of first class supporter journeys, as well as making data led decisions to optimise overall product performance.

This is a very exciting opportunity for someone with proven experience in fundraising, marketing or product management, to step into a brand new role and to work innovatively and support the delivery of sector-leading events.

To be a successful Senior Virtual Products Executive, you will need:

• Experience in project management and managing multiple projects with conflicting deadlines
• Experience managing external suppliers and agencies
• Experience developing digital marketing plans for fundraising products
   

If you would like to have an informal discussion, please give Jake a call, otherwise, we look forward to seeing your application. 

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector. 

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. 

If enough applications are received the charity reserve the right to end the application period sooner. 

 

*Please note - interviews for this role will be held on Thursday 5th and Friday 6th June

Job specification

Team: Fundraising

Location: Hybrid – at our office (Argon House, Argon Mews, London SW6 1BJ) and remotely at home. Required to be in the office at least 2 days per week, including Wednesdays (all-staff office day)

Duration: Permanent (with six months’ probation)

Reporting to: Senior Fundraising Manager

Hours of work: 35 hours per week, Monday to Friday

Salary: £29,060 - £32,700 depending on experience

Overview of the role

As the Fundraising Officer, you will play a key role in delivering a range of fundraising appeals and our individual and regular giving programmes. This position also provides plenty of variety and the opportunity to support and develop skills across several income streams. The Fundraising Officer will work collaboratively with the Fundraising and Communications teams and closely with the Senior Fundraising Managers.

 What you will do as part of our team

Fundraising activities

Individual Giving

· Manage the regular giving programme by implementing a rolling 12-month plan of meaningful touchpoints to deepen relationships

· Develop and implement a plan to encourage increased giving and recruit new regular donors with personalised cultivation and stewardship

· Maximise engagement and retention of individual supporters (giving at a lower to mid level) by prompt thanking, excellent stewardship and building effective donor journeys

Fundraising Appeals

· Manage Glass Door’s direct marketing appeals including our flagship annual Christmas appeal – taking the lead on the direct mail and email campaign

· Lead on content development, and implementation of donor segmentation based on giving history, preferences, and engagement levels

· Work closely with the Communications Team to deliver a robust communication plan – actively taking part in the case studies, content creation and digital campaign plans (social media and website)

· Create and implement a follow-up communication plan to thank donors and provide updates on the impact of their contributions

· Undertake evaluations of each appeal’s performance metrics and donor responses to refine future appeals

Fundraising support

· Monitor the Fundraising inbox and respond promptly to ad-hoc queries from individual donors or prospects

· Support the Senior Fundraising Managers with research into current and prospective donors, and compile information to support funding applications and reports

· Thank and steward in-memoriam gifts

· Support the wider team at events e.g. Sleep Out, Christmas Carols and other supporter events

· Opportunity in due course to work towards managing a small portfolio of trusts, foundations and other grant-making bodies which would involve drafting applications and meeting reporting requirements (depending on interest and aptitude)

Fundraising Administration

· Create and update donor records as required on Access Charity CRM database , ensuring relevant records are kept up to date, accurate and consistent at all times.

· Work with Finance and the Income Processing Assistant to ensure accurate and timely processing of donations, including scanning cheques, coding bank transfers and web donations, entering details in the CRM database, banking cash, setting up Direct Debits and acknowledging/thanking donors via email or post.

· Ensure all fundraising activity is compliant with relevant charity and statutory legislation, and the Fundraising Code of Practice

Person specification

Essential

Knowledge and Experience

· Demonstrable experience in a fundraising role

· Understanding and experience of developing and stewarding supporter relationships

· Experience of project management

· Experience of using a fundraising database to segment and select data, produce reports and analyse information

· Experience of copywriting to produce fundraising letters and other materials

Skills and aptitudes

· Strong research, analysis and numeracy skills

· Excellent attention to detail, taking pride in work at all times

· Excellent verbal and written communication skills with a professional telephone manner and the ability to adapt style appropriately

· Ability to work under pressure, manage time effectively and prioritise a varied workload

· Strong interpersonal skills and the ability to build relationships with a wide range of people from a variety of different backgrounds

· Competent IT skills in standard Microsoft packages (Word, Excel, PowerPoint and Outlook) and CRM/supporter databases

Personal attributes

· A confident self-starter with a positive approach who takes the initiative to get things done

· Highly organised with an ability to prioritise and work independently through a calendar of deadlines and goals

· Able to work collaboratively within a team, as well as with different colleagues from across an organisation

· Being compassionate, insightful and sympathetic to the challenges faced by people experiencing homelessness with a passion to help improve their lives

· Willingness to work flexible hours occasionally, for example at evenings and weekends

Desirable

· Experience of project managing direct marketing activities and campaigns.

· Experience of working with Mailchimp and Access Charity CRM

· An interest in developing skills and securing income from trusts and foundations

 Harris Hill are partnering with a respected housing provider to recruit a skilled Surveyor to help maintain and improve housing stock. You’ll manage major repairs, cyclical programmes, damp & mould cases, disrepair issues, and void inspections—ensuring safe, compliant, and high-quality homes for residents.

Key Responsibilities:

• Deliver planned/cyclical works and inspect quality
• Investigate and manage damp, mould, and disrepair cases
• Maintain accurate stock condition data
• Liaise with contractors for efficient, value-for-money delivery
• Ensure full compliance with safety and housing regulations

You’ll Need:
? Proven experience in surveying or property maintenance
? Strong knowledge of damp/disrepair management
? Great IT, communication, and organisational skills
? A full driving licence and access to a vehicle
? (Desirable) RICS/CIOB qualification and social housing experience

Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

About the role:

We are seeking passionate and driven individuals to join our dynamic and supportive team in Tower Hamlets, where every day brings the opportunity to make a lasting impact. Our service works in partnership with the Ministry of Justice and St Mungo’s to deliver a pan-London Housing Advice and Interventions Service, launched in June 2021. At the heart of this work is a commitment to empowering people on probation to move forward with stable, secure housing, often a critical turning point in their journey. As a member of our team, you will be co-located within probation offices and will work closely with Probation Services, ensuring clients receive the guidance and practical help they need to either maintain their current accommodation or access new housing options.

In this role, you will support a caseload of clients across designated boroughs, undertaking in-depth assessments to identify their housing, employment and financial needs. Through tailored advice and focused support, you will help them access appropriate services, build their independence and make meaningful progress towards a more secure future. The work you do will directly shape the course of people’s lives, helping them overcome barriers and take confident steps toward long-term stability. Whether you’re delivering frontline support or navigating complex systems alongside clients, your work will be deeply valued and impactful.

We welcome individuals from a range of backgrounds, including those with relevant experience, graduates, or those with transferable skills who are keen to build a career in this field. At Single Homeless Project, we are committed to the ongoing development of our staff, with a strong track record of internal progression into senior and management roles. This is more than a job – it’s a chance to be part of an organisation that invests in your growth while transforming lives across London. 

About you:

• Some understanding of working in supported housing or floating support services, with a demonstrable knowledge of Housing and other related Legislation or a relevant qualification.
• Experience of managing complex and difficult situations in relation to vulnerable client group(s). 
• Ability to effectively liaise with a range of service providers or agencies in order to establish or improve services for clients. 
• An understanding of the principles underlying a quality service, and customer focused, with proven ability to empower service users. 
• Ability to be self-motivating, work under pressure, and manage time effectively, prioritising different areas of work according to need.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Tuesday 20th May at Midnight

Interview date: Wednesday 4th June online via Microsoft Teams

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.