Data manager jobs in holborn, greater london
PCS is looking to appoint a Technology Services Officer to the Technology Services Team.
The post will support the Technology Services Managers to create a skilled and effective team providing development, technical support and training to staff and other users in all aspects of digital and ITT services.
You will have a qualification in or experience of working with digital platforms or customer relationship management systems. All postholders will need training to acquire the ADX Administrative Essentials for New Admins in Lightning Experience certification, if not already held.
Salary and Location
- Band 3, London Spine points 33-29 or Regional Spine points 37-33
- Starting salary: London £43,715 p.a. rising to £48,846 p.a. in annual increments or Regional £39,403 rising to £43,715 p.a. in annual increments
- PCS Clapham or Regional PCS Office
Successful candidates for the Technology Services Officer will be able to demonstrate:
- Knowledge of customer relationship management systems, specifically Salesforce
- Experience in contributing to a project, using structured project management systems and processes
- The ability to identify technical problems and resolve them efficiently within set timeframes
- Providing technical support for helpdesk queries
- Planning and delivering training
The main duties of the Technology Services Officer role include:
- Assisting in preparing reports on system performance highlighting potential risks or malfunctions
- Assisting in the development of a high level of proficiency in PCSs Technology tools e.g. our CRM, membership database, digital applications, bulk email and social media platforms
- Working as part of the Technology Services team on the database and integration, automation and change projects
- Working with the Technology Services manager to build and maintain analytics that measure the effectiveness of digital applications for staff and members
Closing date: at 12 midday on Tuesday 15 July 2025
Interviews will be held by Zoom: Thursday 31 July 2025
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: TECHNOLOGY SERVICES OFFICER
Ref: 0425
Grade: Band 3, London/Region
Salary:
London Spine points 33-29
London Starting salary £43,715 p.a. rising to £48,846 p.a.
Regional Spine points 37- 33
Regional Starting salary £39,403 p.a. rising to £43,715 p.a.
Location: London or Region
Purpose of the job:
To assist in maximising the potential for union growth, development and success through managing, co-ordinating and supporting the work of the department/unit, in line with PCS policy and our ethos as an organising union.
Responsible to: Technology Services Manager
Responsible for: Staff in Bands 1 and 2 (where appropriate)
Contacts
External:
Contractors, suppliers, and service providers, PCS Union Representatives, Members, Government Departments, Employees of other trade unions, TUC, Employers, legal and other professional
Internal:
Service users, staff, senior lay officers, senior full-time officers
Main duties and responsibilities
1. Systems Management General
- Assist the line manager by monitoring development initiatives and ensuring work completed meets the requirements within the given time frame. Report to line manager as appropriate
- Assist in preparing reports for line manager on system performance highlighting potential risks or malfunctions
- Assist in ensuring commissioned and installed new applications and customised existing applications are fit for purpose
- Support line manager by making as appropriate where new systems are designed that could be applicable to the wider union
- Assist in the development of a high level of proficiency in PCSs Technology tools e.g. our CRM, membership database, digital applications, bulk email and social media platforms
- Work as part of the Technology Services team on the database and integration, automation and change projects
- Assist the Technology Services team in development to deliver high quality digital solutions
- Ensure that the views of users are reflected throughout the development and delivery of digital applications
- Explore and recommend new digital applications and developments to the Technology Services team based on best practice and user feedback
- Ensure a high standard of accessibility and usability across our platforms at all times
- Contribute to project-based work, using structured project management systems and processes
- Work with colleagues across PCS to deliver change through the Technology Services teams work
- Work with the Technology Services manager to build and maintain analytics that measure the effectiveness of digital applications for staff and members
- Respond to data integrity issues reported to the Technology Services team and create solutions to those issues
- Participate in the review and installation of managed packages on the digital platform
- Support the Technology Services manager where required to ensure sufficient maintenance and security of the Salesforce platform
- Document any changes made to the digital platform through both maintenance of existing functions and development of new applications
- Continuously review the efficiency of PCSs digital platforms
- Monitor the departments compliance with legal issues such as accessibility, copyright, and data protection
- Communicate recent additions/changes to staff and members
- Support the process of providing suitable equipment, software and reasonable adjustments arising from DSE risk assessments and other identified needs
2. Systems Management Digital
- Comply with maintaining database results through the set protocols and standards and controls for data processing
- Monitoring database efficiency through the reporting and analysis tools
- Support line manager with preparations for database expansion by studying plans and requirements
- Assist line manager to coordinate, design, programme and create complex query definitions to extract accurate data
- Support the continued development and implementation of Salesforce by working with line manager and external contractors
- Support the upgrading of software by assessing transaction processing and database production options
- Maintain database performance by troubleshooting problems using internal or external resources
- Assist in the security of database by developing policies, procedures, and controls with the data protection officer
- Assist in training others in how to input and extract data
- Ensure the requirements of users are established, monitoring user access and security
- Communicate regularly with technical, applications and operational staff to ensure database integrity and security
- Assist with writing database documentation, including data standards, procedures and definitions for the data dictionary (Meta data)
- Deal with reporting fault mechanism within Salesforce
3. Systems Management Networks and Infrastructure
- Assist with the development and make best use of ITT office systems including ensuring staff are appropriately trained, regularly reviewing existing systems, and ensuring consistency and organisational best practice across systems and procedures and their practical application, including helpdesk and technical support where appropriate
- Assist with implementing an ongoing development and monitoring process for systems including managing resources, gathering, monitoring, collating, and reconciling information, checking allocations, preparing reports, and highlighting budget over- and under-spends
- Support the statistical systems to produce reports and analyse information i.e. budget reports, room bookings, and video conference/zoom usage statistics
- Assist with liaising with software and hardware suppliers, and other key contacts on resolving issues, providing advice, etc.
4. Training and support
- Train staff members and lay officers in the use of PCSs analytical tools
- Develop good working relationships with colleagues
- Provide ongoing support and advice to staff and other members of the Technology Services team
- Draft guidance and advise PCS staff and other contributors about Technology strategies relevant to their specific needs
- To proactively develop Technology skills through training courses, and using on-line resources
5. People Management (where appropriate)
- Manage work allocation and workflow, future planning and support for team/line manager
- Motivate and manage individuals and the team as a whole to provide a high standard of service
- Check work standards and maintain consistent quality of delegated tasks
- Seek to continuously improve the effectiveness and efficiency of the team
- Through induction, the appraisal system and one-to-ones, identify staff training and development needs, train or organise formal/informal training
- Proactively promote diversity issues in line with the wider PCS approach
- Apply the staff conduct policies as and when required e.g. discipline, grievance, capability, dignity at work and IT security policies
- Ensure that the health, safety and welfare of staff is maintained and improved, in accordance with PCS and statutory policies
- Deputise for line manager when required
6. Team Working
- Proactively promote team working
- Initiate, organise, lead and participate in team meetings as appropriate
- Maintain high levels of confidentiality of sensitive issues at all times
- Provide assistance to team members
7. General
- At all times implement and promote the PCSs Equal Opportunities Policy and adhere to the PCS Values
- Take due and reasonable care of self and others in respect of Health & Safety at Work
- Participate in appraisal, training and development systems
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
- Act in a manner that enhances the work of the PCS and its overall public image
- Such other duties that may reasonably be required and which are within the level of the responsibility of this post
- Willing to work outside normal office hours and location subject to personal circumstances, and advanced notice
Person Specification: TECHNOLOGY SERVICES OFFICER
Ref: 0425
Date: July 2025
Location: London/Region
ESSENTIAL FACTORS
QUALIFICATIONS
- Qualification in or experience of working with digital platforms or customer relationship management systems, specifically Salesforce
EXPERIENCE
- Providing support and advice to colleagues
- Experience of applying usability and accessibility best practice
- Planning and delivering training
TRAINING
(including continuous professional development)
- Evidence of ongoing training and personal development
- Willingness to undertake further learning and development, specifically the ADX201 Administrative Essentials for New Admins in Lightning Experience certification
- Commitment to undertake job-related training
- Commitment to participation in the appraisal and development review process
- Commitment to staff development
KNOWLEDGE
- Customer relationship management systems, specifically Salesforce
- Databases
- Agile Project Management
- Digital application coding or configuration management
- User centred design and current usability testing procedures
- Knowledge and understanding of trade unions and work of the public sector
SKILLS
- Design and implementation of work processes
- High standard of communication skills
- High level of problem solving, analytical and collaborative skills
- Attention to detail and systematic working
- Ability to work using own initiative
- Excellent project management skills
OTHER
- Commitment to the application of equal opportunities policies and practices at work
- Willing to work outside normal office hours and location
- Attend Annual Delegate Conference as required
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role overview:
A pivotal senior position within the Legacy and In Memory Fundraising team, this role works closely with the Head of Legacy and In Memory Fundraising to lead key fundraising initiatives and stewardship efforts. Responsibilities include overseeing recruitment, staff development, and performance management, as well as contributing to strategic planning and budget oversight. The role also leads the delivery of a multi-channel legacy marketing programme and ensures external suppliers meet agreed service levels. The role will line manage two team members, take on broader leadership responsibilities within the department, and actively promote legacy giving across the organisation.
Key Responsibilities:
- Collaborate with the Head of Legacy and In Memory Fundraising to shape and implement the overarching strategy and budget, with a key focus on expanding the supporter pipeline, increasing In Memory donations, and safeguarding long-term Legacy income.
- Offer expert advice and strategic input to design integrated, personalised supporter journeys that prioritise exceptional supporter experiences, drawing on industry best practices and working closely with internal teams and external agency partners.
- Lead the planning and delivery of multi-channel Legacy and In Memory fundraising campaigns—across acquisition and stewardship—including DRTV, press, print, and digital; monitor performance and report progress against defined KPIs and milestones.
Person Specification: - Deep expertise in all areas of Legacy and In-Memory fundraising, underpinned by strong knowledge and hands-on experience within the sector
- Extensive track record of successfully managing multiple campaigns across various channels—meeting and exceeding revenue targets, crafting compelling copy, overseeing third-party suppliers, and using data insights effectively, all while ensuring full regulatory and compliance adherence
- Demonstrated success in strategic planning, execution, and management of fundraising strategies
- Proven excellence as a highly organised and effective project manager, capable of leading multiple complex projects simultaneously while prioritising workload efficiently
- Strong financial management capabilities, including experience in budget management, creating spending plans, and delivering accurate financial reporting
- Outstanding leadership and team management skills, with a track record of building and leading high-performing teams, as well as effectively managing external partners such as media and digital agencies, and internal service teams
- Exceptional communication and interpersonal skills, with the ability to influence senior stakeholders and foster strong, collaborative relationships across all organisational levels
What’s on Offer:
- A competitive salary £50-£60k
- A hybrid working pattern, requiring travel into London 2 days per week (40% of the year)
Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Change Grow Live is a national charity dedicated to helping people overcome challenges and build better lives. We’re seeking a Regional Volunteering Manager – London and the South to help grow and strengthen volunteering and student placements across our diverse services.
This role is perfect if you’re motivated to make a positive difference by supporting people and enabling services to embed volunteering at the heart of their work. You’ll provide expert advice, foster collaboration and learning, and shape how volunteering is developed and delivered across a wide range of communities and services. You’ll take a coaching approach in all that you do.
Your focus will be on ensuring best practice in volunteering. You’ll also be playing a significant role in increasing the impact of volunteering across the organisation. While no prior health or social care experience is required, you will demonstrate a strong commitment to supporting others and driving positive change.
As a connector, adviser, and leader, you will work collaboratively with services across your region, and with our central support functions. You will represent volunteering in important decision-making forums, and help develop policies and practices that put people first. With a focus on equality, diversity, and inclusion, you’ll help create environments where volunteers and those we support truly thrive.
We also have 2 other Volunteering Manager positions currently open. 1 role is covering Scotland and the North and 1 role is a National Specialist Services role covering all CGL’s specialist services. Please check our website for more details.
Full Time Hours: 37.5 hours per week | Permanent | Hybrid working with regular service visits within your regional area
Location: Flexible, with national travel as required
Full Time Salary: 40-44 CGL scale points
*please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
Responsibilities
About You:
You understand the deep value of volunteering and are passionate about turning that passion into practical, strategic support across a wide-ranging organisation. You believe in the power of people coming together to make a real difference and are eager to help create volunteering opportunities that are inclusive, safe, and meaningful.
With strong communication skills and a talent for building positive relationships, you’re motivated by purpose and ready to learn and grow in this important work. Adaptable and solution-focused, you thrive in change and are confident facilitating learning, coaching others, and influencing how volunteering shapes services and communities.
You’ll flourish in this role if you:
- Are passionate about empowering others and championing inclusion
- Enjoy building connections and supporting learning
- Embrace change with optimism and flexibility
- Want to help influence policy and practice at a national level
What You Bring:
- Experience supporting and managing volunteers or placements, whether in a specialist or partnership role, demonstrating your ability to make a real difference.
- A strong understanding of best practices in volunteering, with knowledge of the frameworks that ensure safe, meaningful, and impactful involvement.
- Confidence in creating positive learning environments and coaching colleagues to grow and succeed.
- Awareness of safeguarding, safer recruitment, and working within a values-driven HR context that puts people first.
- Excellent communication and influencing skills, with the ability to build trust and collaborate effectively at every level.
- A proactive and optimistic mindset, combined with a genuine commitment to a people-centered approach in all you do.
What We’re Excited to See:
- A genuine enthusiasm for volunteer management and engaging with communities.
- Strong communication and teamwork skills that foster collaboration and connection.
- A willingness to learn, grow, and develop specialist knowledge.
- The ability to support and guide teams as they embrace new ways of working.
- Step into a role where your efforts help thousands of people feel valued, supported, and empowered every day.
Why Join Change Grow Live?
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A role where you can make a genuine, lasting impact — supporting volunteers who change lives every day.
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A supportive, inclusive and forward-thinking team.
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25 days annual leave (rising with service) + bank holidays.
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Flexibility and hybrid working arrangements.
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Ongoing personal and professional development.
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Wellness resources, employee assistance and lifestyle discounts.
Ready to Make a Difference?
Bring your unique skills and passion to a role that empowers volunteering across the country. We welcome all backgrounds and experiences - your voice matters here.
Apply today and be part of a future where everyone’s contribution to volunteering is celebrated, valued, and makes a lasting impact.
** Please note that we will be conducting for face to face interviews in London on the 31st July 2025.
Salary Range (pro rata if part time)
CGL points 40 to 44 (£44,471.72 - £48,906.23)
ILW / OLW /Fringe
N/A - Outside London Weighting Area
Interview Date
31/7/2025
Closing Date
22/7/2025
Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.
London Youth Gateway is a sector leading service supporting 18-25 year-olds facing homelessness or rough sleeping across the capital. Our mission is to make sure young Londoners bounce back quickly and safely in times of crisis and to prevent or solve their homelessness for good. You will be playing a leading role in helping to shape the work of the partnership, its collaborative processes as well as its connections with each of the London local authorities.
This is a key role in our organisation, and we are looking for someone with demonstrable experience in partnership and stakeholder engagement who knows how to get and keep people on board to meet mutual or differing needs. The ideal candidate will be a confident communicator and persuasive negotiator with an eye for detail. You will be able to facilitate multi-agency meetings and collaboration, hold responsibility for regular reporting to the commissioner, and contribute to our broader policy and influencing work. We have big ambitions for an organisation our size, so we are on the look-out for someone who can work at their own initiative, support our different teams, and is not afraid to get hand-on with administrative tasks, while tuning into partner priorities and sniffing out great opportunities to connect.
The client requests no contact from agencies or media sales.
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Salary: £36,500 - £41,500 gross per annum (depending on experience)
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Working pattern: 1.0 FTE (37.5 hours per week), or 0.9 or 0.8 FTE. Flexible working requests will be considered.
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Contract: Permanent with a 6 month probationary period
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Team: Campaigns Team
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Location: This role can be hybrid, or office based. At a minimum, candidates will be required to work from the London office at least 2 days a week, as well as be able to attend ad hoc events and away days in person.
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Reporting to: Head of Campaigns and Communications
Safe Passage International (SPI) is recruiting a Policy and Public Affairs Manager to lead a core area of our campaigns work, by building on the organisation’s strong record of creating diverse coalitions of public support and delivering systems change for our beneficiaries. This will support the continuing and sustainable growth in our ground-breaking work to ensure that safe routes to sanctuary exist for all people seeking asylum, and that the young people and families we work with have dignity and safety on arrival.
As a vital member of the Campaigns and Communications team, the Policy and Public Affairs Manager will work closely with press, digital, grassroots campaigns and youth advocacy colleagues to campaign for change. Key priorities for the role will include developing policy positions and recommendations in this fast-moving area of policy which will underpin all our campaigns and communications and developing and delivering a political engagement strategy to influence the new UK Government and parliamentarians.
The successful candidate will be passionate about ensuring that those with lived experience of seeking sanctuary and/or directly affected by the issues we campaign on, lead, and shape our policy positions and political campaigning.
This is a challenging and rewarding role for candidates with a good understanding of the challenges young people and refugees face on arrival to the UK.
We are looking for candidates with strong policy and public affairs skills, as detailed in the Person Specification. Experience in a similar role would be welcome, but this position will have a dedicated training budget, and you will be supported to grow and develop within your role.
We value equity and diversity in our organisation and are striving to build a workforce reflective of the communities we work with. We encourage applications from people of all ethnicities, working ages, genders, sex, sexual orientations, faiths (or none), marital statuses (or none) and pregnancy status. We also have full flexible working policies to support people with disabilities and caring responsibilities. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.
As a refugee charity, we offer a guaranteed interview for people with direct lived experience of seeking asylum who meet most of the essential criteria outlined in the Person Specification. If you have first-hand experience of applying for asylum in any country, please let us know in your application.
We respect that people’s identities is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to.
If you are excited by this role and working at Safe Passage International but do not have all the experience you think is needed, we would encourage you to apply anyway and reach out for an informal chat beforehand to discuss why you would like to apply for the role and what skills or experiences you think are relevant.
If you would like an informal discussion about the role, please visit the advert on our website.
How do I apply?
Please read the full Job Description & Person Specification and our ‘Application Questions and Guidance’ document.
The ‘Application Questions and Guidance’ asks candidates to submit a CV and Cover Letter answering sevenspecific questions linked to the Person Specification. Applications can be submitted via email in written form or as digital audio or video files.
For information on further application guidance, FAQs and an insight into what it’s like working at Safe Passage, please visit the ‘Working at Safe Passage’ section of our website
Closing date: Sunday 3rd August 2025 at 11:59pm
The client requests no contact from agencies or media sales.
Salary: £45,000 - £50,000
Contract: 6 months FTC, Full-time
Location: Remote or Hybrid –2 days per week in London office
Closing date: ASAP
Benefits: Generous annual leave, employee assistance programme, flexible working arrangements.
We’re working with a fantastic international development charity to find a Digital Marketing Manager to join their team for a 6-month fixed term contract. Reporting to the Digital Lead, you’ll lead the planning and delivery of digital marketing campaigns across paid media, search, and email.
In this role, you’ll use data-led strategies to drive supporter acquisition and optimise performance, while collaborating with internal teams and external agencies to deliver high-impact, integrated campaigns. You’ll provide strategic oversight of e-communications and audience segmentation, ensuring messages are well-timed and targeted. You’ll also manage one direct report, fostering a culture of innovation and continuous improvement.
To be successful as the Digital Marketing Manager you will need:
- Proven hands-on experience in B2C digital marketing, including paid search, social, and email.
- Strong technical knowledge of platforms like GA4, Google Ads, Meta Ads Manager, and more.
- Excellent stakeholder management and communication skills.
- A data-driven mindset with a passion for continuous improvement.
If you would like to have an informal discussion, please call Heather and quote the reference 2633HB
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserves the right to end the application period sooner.
The People and Governance Coordinator is responsible for offering high level People team support, ensuring effective and efficient ways of working across the organisation and contributing to a positive employee and candidate experience.
The purpose of this role is to have oversight of all People team administrative processes and offer support to employees and managers. This role will also provide high-level administrative support to the Board of Trustees. You will support the smooth and efficient operation of our Board and its sub-committees, to ensure excellent governance is maintained.
The client requests no contact from agencies or media sales.
We’re looking for a Clinical Quality Improvement Facilitator to drive improvements in cystic fibrosis care by supporting and accelerating targeted quality improvement (QI) within CF centres and clinics across the UK.
At a time of significant change and transformation in CF clinical care, this is an exciting opportunity to join a dynamic and passionate team at Cystic Fibrosis Trust. This role will play an important part in maximising the impact of several datasets already held by the Trust, and enabling patient-centric, evidence-based improvements in CF care.
A confident facilitator, you will help to translate data insights into actionable recommendations for CF teams, and support them with local projects to improve care, from small scale changes to larger QI initiatives. You will build strong relationships with the CF clinical community, encouraging and supporting them to share best practices and innovations. There will also be opportunities to contribute to the wider work of the QI team and attend relevant conferences and events.
To be the right candidate for this role, you will bring:
- Experience of clinical quality improvement in healthcare settings, including knowledge of evidence-based QI approaches
- Excellent interpersonal and stakeholder management skills, including experience of delivering presentations and/or group facilitation
- Excellent numeracy and analytical skills, with an ability to interpret and translate complex data into accessible and actionable information for healthcare professionals
We offer a range of benefits including flexible working, 30 days annual leave plus bank holidays, opportunities for learning and development, pension, healthcare cash plan and more.
Closing date for completed applications is 12:00pm on Monday 21 July 2025
Interviews expected week commencing 28 July 2025
Please note you will need to have the right to work in the UK before starting work with us and we will check this.
No agencies please.
How to apply
For more details about the job and requirements, please visit our website or use the application button provided.
We reserve the right to bring forward or extend the closing date if necessary. Therefore, if you are interested in this role, please submit your application as early as possible.
Cystic Fibrosis Trust aims to be an inclusive workplace where everyone belongs, can be themselves and achieve their full potential. We want to attract, develop, and retain staff with different backgrounds, experiences and perspectives; particularly people who have cystic fibrosis; people who identify as being from an ethnic minority group, as LGBTQ and people with disabilities.
It is our policy not to discriminate against any person because of their age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability (physical and mental), race including colour, nationality, ethnic or national origin, religion or belief (including lack of belief), sex, sexual orientation or union membership.
REF-222 559
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary
Ten Ten Resources is seeking a Schools Support Officer to play a vital role in supporting our partner schools in their use of our award-winning Catholic educational resources. Acting as a key point of contact for school staff, you will help ensure a smooth, welcoming and highly responsive experience from onboarding through to ongoing support.
You will handle school enquiries, maintain CRM data, manage user accounts, and support the delivery of school communications and helpdesk services. You’ll also contribute to the systems that underpin our delivery, bringing order, insight, and efficiency to the heart of our operations
This is a full-time, home-based role (35 hours per week), but we are open to applications on a job-share basis. Whether full-time or part-time, you’ll work closely with our collaborative and mission-driven team, combining independent responsibility with shared support.
We’re looking for someone who thrives in a remote working environment - highly organised, people-focused, and committed to excellence in service. If you’re proactive, adaptable, and inspired by Ten Ten’s mission to support Catholic education, we’d love to hear from you.
Responsibilities
As Schools Support Officer, you’ll play a vital role in supporting schools and ensuring the smooth running of our operations. Your key responsibilities will include:
Client Support
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Act as the first point of contact for school enquiries across email, phone, voicemail and webchat.
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Respond to queries, resolve user issues, and provide quotes for subscriptions and trials.
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Triage communication to the relevant team member, where needed.
CRM & Data Management
Maintain the accuracy and integrity of our CRM (HubSpot), including:
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Keeping contact details up to date.
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Researching school term dates and contact information.
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Auditing pupil numbers and other key data.
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Building segmented databases for outreach to new markets.
Project Support
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Assist with content uploads and conduct basic technical checks.
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Support the planning and organisation of projects (e.g. filming, product launches).
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Research and source goods or services to support delivery.
General Admin
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Prepare and send occasional hard-copy mailouts.
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Handle post and support light finance admin, such as banking cheques.
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Provide flexible administrative support as needed across the team.
Place of Work
This is a home-based role, open to candidates based in the UK. The successful candidate will work remotely as part of Ten Ten’s home-based team.
The role is full-time (35 hours per week), typically worked across Monday to Friday. However, we are open to applications on a job-share basis, where two individuals work together to fulfil the responsibilities of the role. While there is some flexibility in working hours, availability is expected during core daytime hours to ensure collaboration with colleagues and timely support for schools.
We meet weekly as a team on Zoom to share updates, collaborate on projects, and pray together. In addition, we gather in person at least three times per year - typically once per term - for planning, training and team-building. These in-person gatherings usually involve overnight stays and are held at various locations around the UK.
We welcome applicants from across the UK who can commit to regular online engagement and travel for termly in-person meetings.
Person Specification
At Ten Ten, we believe that the Schools Support Officer isn’t just another role - it’s a vital presence that helps knit together our mission across hundreds of schools. We’re looking for someone who thrives in a remote working environment - someone who takes pride in being highly organised, attentive to detail, and ready to solve problems before they arise. You enjoy connecting with others through digital channels, build rapport easily, and are committed to providing exceptional support to both colleagues and partner schools.
The kind of person we’re looking for:
Essentials – you are:
Warm, welcoming, and professional – You have a friendly and reassuring tone in all interactions. You make people feel heard and supported.
Highly organised and detail-oriented – You keep multiple plates spinning and ensure nothing gets dropped. You catch the typo, notice the missing email, and follow up before anyone else does.
A proactive problem-solver – You take initiative. You investigate, ask good questions, and make things happen. You know when to act independently and when to consult others.
Resourceful and adaptable – You navigate new systems and shifting priorities with ease. You find solutions, even when no manual exists.
Strong communicator – You write clearly and speak confidently. You know how to communicate with school staff, teachers, and your internal team with warmth and clarity.
Tech-comfortable and willing to learn – You’re already confident with basic digital tools and eager to learn new ones. You might not know HubSpot or our CMS yet, but you’re curious, capable, and ready to learn.
Able to prioritise effectively in a busy environment – You can spot what’s urgent versus what’s important, and you keep things moving forward while staying focused on the big picture.
Desirable – it’s a bonus if you:
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Have experience supporting schools, education settings or customer service environments.
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Are familiar with project management tools, content management platforms (CMS), or customer relationship management (CRM) systems.
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Have experience supporting content updates, light marketing tasks, or school-facing comms.
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Have worked in a small, fast-paced organisation where self-direction was essential.
We’re looking for someone who:
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Is observant and engaged – spots the detail, the discrepancy, or the quiet ask behind the email.
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Has a ‘get stuck in’ mentality – you’re not afraid to roll up your sleeves and help out wherever needed.
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Is confident taking the lead when needed – actively shaping processes and offering support.
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Values teamwork and collaboration, but can also work independently and manage their own time well.
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Understands that while systems are important, people always come first—how they feel in their interaction with you matters.
Your cover letter should be a max 1.5 pages and include:
Why you are interested in the role.
How your experience and qualities align with the Person Specification.
Any preference or proposal regarding a job-share arrangement (if applicable).
We nurture spiritual growth, personal development and social responsibility by sharing inspiring, creative media content through a Catholic lens.




The client requests no contact from agencies or media sales.
Purpose of the Job
The role is a key part of the HFEH Mind team delivering mental health services across Hammersmith & Fulham, Ealing, and Hounslow.
The Volunteer Coordinator is responsible for recruiting, supporting, and retaining volunteers across the charity. You will ensure that volunteers have a positive experience, receive appropriate training and guidance, and feel valued for the time and skills they give. You will also work closely with staff to match volunteers to roles.
We currently offer three types of volunteering roles at HFEH Mind:
- Client facing support– Working alongside staff supporting service users
- Events – Supporting outreach & fundraising efforts and promoting our work
- Central Support – Blogging, graphic design, administration, etc.
General/Key Responsibilities
- Interview, recruit, onboard, and induct new volunteers in line with organisational needs, maintaining around 50-60 volunteers across the charity.
- Work with staff to identify new volunteering opportunities and develop volunteer role descriptions.
- Work effectively to ensure volunteers feel a part of HFEH Mind and gain value from their time with us.
- Develop and maintain volunteer policies, role descriptions, and procedures.
- Ensure all volunteering activity adheres to safeguarding, GDPR and health and safety policies.
- Promote volunteering opportunities through social media, local networks, and community partnerships
- Develop and deliver engaging volunteer training, support sessions and recognition initiatives.
- Be the main point of contact to support volunteers, listen to suggestions and/or concerns and support in resolve any volunteering related issues or complaints.
- Provide advice and guidance to volunteers about their matched relationship (with support from the wider team) and highlight safeguarding concerns as appropriate.
- Ensure each volunteer is assigned a named supervisor and receives appropriate supervision (at least every 4–6 weeks depending on role)
Volunteering Experience
- Ensure volunteers are receiving regular supervision and support during their placement.
- Monitor volunteer satisfaction, provide ongoing recognition and celebrate volunteer contributions
- Regularly report on the volunteer experience, including both quantitative and qualitative feedback & exit interviews
Administrative
- Maintain an up-to-date volunteer database and contact list.
- Support Director of Adult Services to provide reflective practice sessions for service-facing volunteers.
- Ensure volunteer training compliance is at required levels.
Other Responsibilities
- Join monthly volunteer meeting with Operational Directors, Head of Marketing & Communications and Head of HR.
- Ensure that equity and inclusion are at the heart of our volunteering programme and share in our commitment to equality of opportunity and to eliminating discrimination.
- Contribute to our fundraising effort by embracing opportunities to fundraise yourself, to promote fundraising and to support the fundraising team.
- Share our commitment to safeguarding adults and children at risk of harm, and ensure that volunteers are trained in and adhere to safe practice.
- Ensure that information is obtained, used and stored in accordance with our Data Protection and Confidentiality policy.
- Undertake any other duties commensurate with the level of the role.
Person specification
Essential
- Experience of working with or coordinating volunteers, ideally in a charity.
- An understanding of and commitment to improving the mental health of our communities, and ability to ensure that volunteers with lived experience of mental health problems are included and supported.
- Excellent verbal and written communication skills and the ability to work with people with from diverse communities with a range of life experiences, views and reasons for volunteering
- Ability to support, organise, and motivate people, and ensure that volunteers feel like they belong within the organisation
- Good IT and administration skills (e.g. Microsoft Office, databases)
- Commitment to equality, inclusion and the values of the charity sector.
- Understanding of safeguarding, GDPR and confidentiality.
- A proactive and flexible approach to problem solving
- Ability and willingness to travel to HFEH Mind sites.
Desirable
- Experience of working in the charity or community sector.
- Experience of HR administration, in particular recruitment and onboarding.
- Experience in delivering training or group facilitation.
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position: Regional Volunteer Team Lead
Location: Remote in South/South East England
Job Type: Fixed Term Contract (18 months) which may be extended
Full-time Salary: £33,000 + car
About the Role: We are seeking a dynamic individual to provide inspirational regional team leadership for this designated Region and their volunteers. In this role, you will drive the delivery of outstanding member benefits and sports/leisure events at a local level using local insight. You will lead your Region through a period of change and the role is expected to evolve with the exciting transformation work we are currently undertaking across the organisation. With this in mind, the current responsibilities listed below may change as the transformation work progresses.
Responsibilities:
- Support volunteers and colleagues to plan, create and deliver a local program of events aligned with CSSC's strategy, mission, vision, and values.
- Ensure adherence to operating processes, framework, and legislation.
- Collaborate with colleagues and volunteers to organise a variety of inclusive events and activities across the Region based on data driven insight, with the aim of attracting new and existing members to CSSC.
- Foster effective networking and collaboration across the team, champion best practice and seek out new ideas and ways of doing things.
- Attract, recruit and induct new volunteers to ensure excellent service provision for our members.
About You:
- Effective time and workload management skills.
- Resilient and flexible with the ability to work under pressure.
- Strong relationship building and management skills.
- Ability to work independently and collaboratively within a team.
- Personal drive and enthusiasm with a positive attitude and a desire to succeed.
- Committed to continuous improvement.
Key Skills & Experience: Essential
- Minimum of 3 years relevant volunteer or event management experience.
- Good working knowledge of MS Office including Word, Excel and Outlook.
- Effective written and verbal communication skills.
- Full UK driving license (travel required).
Desirable
- A relevant degree or professional qualification in volunteer/event management or community development (not essential but advantageous).
- Experience of building and working with high-performing teams.
- Working knowledge of CRM and digital Event Management Systems.
What We Offer:
- 24 ½ days annual leave + Bank Holidays.
- Free CSSC Membership.
- 90 minutes of wellbeing time per week.
- Flexible working arrangements.
- Excellent company pension schemes.
- Training and Development opportunities.
- Access to Employee Assistance Programme.
About Us: We are a not-for-profit membership organisation with over 124,000 members. Our vision is to inspire our members to explore new ways to be active and healthy. Our four organisation values are Passionate, Progressive, Supportive, and Social.
We are a not-for-profit, membership, organisation for over 124,000 colleagues from the civil service and public sector.
The client requests no contact from agencies or media sales.
People & Culture Administrator
Hybrid / London Office | Full-Time | £23,000 – £27,000 | 35 Hours per Week
Are you a natural organiser with a heart for people and a passion for admin done well? Do you want your work to have purpose and impact?
Join Keychange Charity – where care and compassion are at the heart of everything we do.
Keychange is a Christian charity supporting older people and homeless communities across nine care and housing sites in England. Our People & Culture (HR) team plays a vital role in creating supportive workplaces so that our care teams can deliver exceptional service.
We’re looking for a People & Culture Administrator to join our small but dynamic central office team. You'll be the friendly first point of contact for HR queries, supporting everything from recruitment and onboarding to payroll prep and wellbeing initiatives.
What You’ll Be Doing
- Keeping employee records accurate and up to date (Planday & SharePoint)
- Supporting recruitment admin and coordinating onboarding and exits
- Helping managers across our sites with job adverts and employment letters
- Preparing and checking data for payroll accuracy
- Coordinating initiatives like Wellbeing Mentors
- Assisting with the administration of the organisation wide performance management processes (including appraisals and supervisions)
- Supporting internal communications, events, and policy rollouts
You’ll be working closely with our People & Culture Officer, Payroll Lead, and local community managers – a great role if you’re looking to gain broad HR exposure in a values-led organisation.
What We’re Looking For
Essential
- Solid admin experience – ideally in HR, payroll, or finance
- Excellent attention to detail and organisational skills
- Confident using Microsoft 365 (especially Excel, Outlook, SharePoint and Teams)
- A positive, people-first approach – you're helpful, responsive, and discreet
Desirable
- Experience in a charity or care setting
- Knowledge of Planday or other HRIS systems
Why Work With Us
- Purpose-led organisation – be part of something meaningful
- Hybrid working – with 1–2 days in our friendly London office
- 25 days’ holiday plus bank holidays
- Wellbeing support – including 24/7 GP and counselling access
- Recognition and rewards – including Keychange Awards and referral bonuses
- Career development – specialist training tailored to your role
- Pension scheme and Blue Light Card
Ready to Apply?
We’d love to hear from you! Send your CV and a short covering note telling us why this role excites you.
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.
Learning and Development Manager
Hybrid - Farringdon & homeworking
Full-Time | Permanent
Salary: £46,000 + Excellent Benefits
MLC are proud to be exclusively partnering with Turn2us, a national charity working to tackle financial insecurity across the UK, to appoint a newly created Learning and Development Manager.
At Turn2us, the belief is simple but powerful: financial security should be a reality for everyone. Every day, millions in the UK face impossible choices, and Turn2us exists to ensure no one faces these challenges alone by tackling financial insecurity and its structural causes.
They work with co-producers and partners to provide people in financial crisis with the means to get back on their feet, build resilience, move forward with their lives and thrive. As an equal opportunities’ employer, they are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team.
About the Opportunity:
As a brand-new role, this is a unique and exciting role for a learning and development professional to shape and embed a learning culture within the organisation and build an equitable and inclusive training and learning framework.
Reporting into the Head of Human Resources, you will work closely with colleagues across the charity to design and deliver impactful, inclusive learning programmes and interventions that enable Turn2us’s people to feel empowered to deliver on system-changing strategy.
Key Responsibilities:
- Work with the Director of People and Culture and Head of Human Resources to develop the organisation’s L&D strategy, ensuring alignment with Turn2us’s mission and strategic priorities.
- Conduct regular skills audits and create tailored learning pathways across the organisation.
- Collaborate with the EDIB Committee to embed inclusive, equitable training at all levels.
- Create and deliver management development training covering leadership, compliance, and best practice.
- Design onboarding and induction programmes that set new staff up for success.
- Establish metrics to measure learning impact and foster continuous improvement.
- Build and maintain a central knowledge hub, including external partnerships with learning providers.
About You:
- Experienced in L&D strategy, training needs analysis, and programme design.
- Knowledgeable in HR practices and committed to EDIB principles.
- A confident communicator, able to build trusted relationships across all levels.
- Self-motivated, collaborative and organised.
- Ideally experienced in facilitation, though this is not essential.
How to apply/Interview dates:
Please see attached the full candidate pack. All applications will require a cover letter addressing the questions on the 'How to apply page'. Please contact Annabelle at MLC Partners directly for any additional queries (contact details found in candidate pack).
We particularly welcome applications from individuals with lived experience of financial insecurity or those from underrepresented communities, including Black, Asian and minoritised ethnic groups, disabled people, and LGBTQIA+ individuals.
Closing date of applications: Sunday 27th July 2025
1st stage interviews: 13th August 2025
2nd stage interviews (face-to-face): 20th August 2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Royal School of Needlework
The Royal School of Needlework (RSN) is the International Centre of Excellence for the Art of Hand Embroidery. Based at the historic Hampton Court Palace, we have been dedicated to preserving and innovating in the art of hand embroidery since 1872. Our thriving education programme offers courses for all levels, from beginners to degree level, and we teach onsite and online in locations across the UK, and internationally in America, Japan, and Australia. Our renowned Embroidery Studio creates bespoke embroidery for fashion, art, and royalty and offers expert conservation and restoration services for valuable and historical embroidered pieces.
The RSN is unique. No other single organisation covers the breadth of education and practice to promote the art and technique of hand embroidery or has our connections, collection, archive and heritage. Embroidery is an international language. Cultures and communities have used embroidery-based techniques to tell stories and record events for hundreds of years while the individual benefits of mindfulness and mental wellbeing are now increasingly being recognised today.
Overview
The Royal School of Needlework (RSN) is seeking a highly motivated and organised Fundraising Assistant to join our team and provide administrative support for our fundraising activities. The Fundraising Assistant will play a key role in generating vital income and helping the organisation achieve its fundraising goals by assisting with donor relations, event planning, grant research, data management, and campaign coordination.
Key Responsibilities:
Donor Support and Stewardship:
- Become a ‘super’ user of the CRM/database.
- Maintain donor records in the CRM/database, ensuring accurate and up-to-date information.
- Help with the acknowledgment process, including sending thank-you letters and recognition communications to donors.
- Assist in coordinating donor communications and outreach campaigns (e.g., newsletters, appeals, and stewardship materials).
Event Support:
- Provide logistical and administrative support for fundraising events, including venue coordination, volunteer management, invitations, and guest lists.
- Help with event set-up, registration, and follow-up tasks.
- Assist in preparing event materials, such as programs, signage, and donation forms.
Grant Research and Application Support:
- Assist in researching potential grant opportunities from foundations, corporations, and government sources.
- Help prepare grant proposal materials and ensure submission deadlines are met.
- Track and report on the status of grant applications and funding received.
- Campaign Coordination:
- Support the planning and execution of online and offline fundraising campaigns, including peer-to-peer campaigns, crowdfunding, and direct mail appeals.
- Assist with creating and managing campaign content, such as donation pages, emails, and social media posts.
- Help monitor campaign progress and gather data to report on results.
Data Entry and Reporting:
- Maintain accurate records of donations, donor interactions, and event participation.
- Provide regular reports on fundraising progress, event outcomes, and donor engagement to the fundraising team.
- Assist in preparing data for end-of-year reports and audits.
Administrative and Operational Support:
- Provide general administrative support to the fundraising team, including scheduling meetings, preparing materials, and handling correspondence.
- Help with office management tasks, such as ordering supplies and maintaining filing systems.
Qualifications and Experience:
- Previous experience in a fundraising, administrative, or nonprofit role is a plus, but not required.
- Strong interest in education, heritage, fundraising, and community engagement.
Skills:
- Excellent organisational and multitasking skills, with attention to detail.
- Strong written and verbal communication skills.
- Excellent IT skills and proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with donor management software (e.g., Beacon, Access/ThankQ, Salesforce, Raiser’s Edge) is preferred.
- Ability to work independently and as part of a team.
- Strong interpersonal skills and the ability to interact prof essionally with donors, volunteers, and staff.
- Educated to degree level or equivalent experience or qualifications
Personal Attributes:
- Proactive and eager to learn, with a willingness to take on new tasks and challenges.
- Professional, courteous, and able to work well with a diverse group of stakeholders.
- Ability to handle sensitive information with confidentiality.
- Passion for the arts, education, and heritage
The client requests no contact from agencies or media sales.
Location: You can be based near one of the following office locations - Birmingham, Cardiff, Glasgow, Liverpool, London, or Newcastle.
We operate a hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. We would typically expect in-office attendance an average of one day per week.
Contract: Full-time, Permanent
Hours: We are looking for the right candidate and while we envisage this being a full-time role (37.5 hours per week) we are very open to flexible working arrangements such as part-time, compressed hours, flexitime and job-shares.
Occasional/frequent evening or weekend work may be required, for which time off in lieu (TOIL) will be given.
Ideal start date: ASAP, as agreed with candidate
We’ll also need:
- Proof of your right to work in the UK - regretfully we’re currently unable to offer sponsorships at this time.
- References
- To conduct relevant DBS or PVGs checks for Safeguarding purposes if you are offered the role in line with our Safer Recruitment practices.
The Opportunity
The Finance and Operations Officer’s purpose is to work within the Operations Team to provide essential financial and operational support for the whole charity.
Key responsibilities for finance range from providing advice and support for the whole staff team, important day to day and monthly financial processing for key stakeholders and assisting with the budgeting and forecasting process.
1. Finance
- Support the Finance and Operations Manager (FM) to prepare and deliver accurate and regular management information including monthly management accounts, budgets and forecasts, one-off finance reports, reporting for funders including grants and trusts, including end of project reporting.
- Monitor the day-to-day financial management and cash flow of the Social Mobility Foundation (SMF) working closely with the FM, Head of Finance & Operations (HFO), Operations and Fundraising teams.
- Prepare payment runs for invoices and expenses, update weekly payments received reports and work closely with the Fundraising team to ensure expected income has been received.
- Support the FM, alongside our appointed accountants, to prepare audited Year End Accounts, and work to ensure the Accounts are completed, approved, and filed on time.
- Support the FM to manage and improve our financial systems and procedures, streamlining internal processes to ensure they are effective and safeguard the finances of the organisation.
- Support the FM to devise and implement effective and efficient procedures, including the introduction of a purchase order system. From time to time, you may be requested to support the FM to maintain the payroll function of the organisation.
2. Operations and Administration
- Support the organisation, in ensuring that all staff and volunteers are aware of and trained in the relevant Data Protection policy and procedures and ensure that data protection laws are being adhered to in relation to the storage of data. Run the data deletion process where such requests are received in compliance with GDPR legislation.
- Support the HFO and FM in overseeing operational matters such as SMF office administration, maintaining the asset register, insurance renewals, and Health & Safety compliance; act as point of contact for suppliers and service providers, including property managers, utility companies, couriers and cleaners; maintaining contracts and leases with office providers; purchasing office supplies & equipment and ensuring adequate stock levels are kept.
- Support the wider organisation through appropriate administrative tasks, for example the programme delivery team to ensure a good experience for students, particularly during the residential programmes
- Support the HR team with processes such as ordering laptops for new staff and communicating, updating and maintaining office policies contained in the Office handbook
- Undertake research activities to support Operations Team projects, for example potential new suppliers, benchmarking exercises and contract renewals
3. Strategic Responsibilities
- Support with training staff on finance processes, fraud awareness, data protection, and other areas of operations.
- Being a point of contact for all staff on finance and operations including office administration
- Ensure appropriate adherence to our financial and operational policies and procedures supporting the organisation to enact the highest standards, balancing that whilst processes are appropriately followed, they are not followed to the point where they compromise the standards or outcomes desired.
Need to know
- IT skills: Experience of using Microsoft Office, particularly Excel functions. Experience of using or awareness of any accounting and/or CRM (Salesforce) software.
- Accounting knowledge: Some understanding of basic bookkeeping would be preferable, including the importance of accurate and timely information for the running of the charity and an ability to maintain confidentiality.
Please see the full job description attached for a more detailed person specification.
Benefits
Annual leave
33/34 days (England & Wales and Scotland respectively - includes bank and public holidays).
Other benefits
Cycle to Work Scheme; Employer pension contributions of 5% of qualifying earnings; Employee Assistance Programme available to staff and their family; Flexible work options such as hybrid working, flexitime, part-time; Regular staff team building and business planning “away days”.
How to Apply
Interested candidates should apply by submitting the following information to our application portal Pinpoint by 23:59PM, Sunday 13th July.
- Why would you like to work at the Social Mobility Foundation? (max. 500 words)
- What makes you a suitable candidate for the role? (max. 500 words)
Please note that generic applications and CV’s will not be considered.
Interviews: First round interviews will take place between 14th July and 18th July with multiple slots available at different times throughout the working day.
We unlock potential, broaden horizons and create opportunities for young people



The client requests no contact from agencies or media sales.