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Top job
Carers Support West Sussex, Horsham, West Sussex (Hybrid)
£30,170 per year
We're looking for a Carer Information Support Officer to join the team at Carers Support West Sussex.
Posted today
Closing in 7 days
Amnesty International UK, London (Hybrid)
Up to £56690 per annum + 35 days holiday (including BH)
Posted 2 weeks ago
International Institute for Environment and Development (IIED), London (Hybrid)
£64,814 - 80,654 per year
Posted 1 week ago Apply Now
SOS Rape Crisis, Southend-on-Sea (On-site)
£28,624 FTE (£23,208.65 pro rata)
Seeking a compassionate and professional first contact worker to support survivors of sexual violence, connecting them with our services.
Posted 1 day ago Apply Now
The Talent Set, Remote
A day rate of £146 to £154 per-day plus holiday pay
Posted 3 weeks ago
Closing in 3 days
Greenpeace, London (Hybrid)
£54,900 - 61,416 per year
Posted 2 weeks ago Apply Now
Closing tomorrow
Mary Ward Centre, London (On-site)
£30,829 - £34,733 per year
Posted 4 weeks ago
Refugee Action, London (On-site)
£37,280 per year plus £4,324 Inner London Weighting if based in London per year
Posted today
Closing in 3 days
National Institute of Teaching, Peckham (Hybrid)
£33,291 + benefits (pending pay award of at least 3.2%)
We are recruiting for an experienced Administrator to join our regional ITE team.
Posted 6 days ago
Page 16 of 38
Horsham, West Sussex (Hybrid)
£30,170 per year
Full-time
Contract (18 Month Fixed Term Contract)
Job description

Information is King”- In the fast-changing world of digital information and artificial intelligence, be a vital part of Carers Support West Sussex’s goal to ensure that cares receive high quality information in a variety of formats. Help us to embrace the use of Digital Technology and Artificial Intelligence to allow carers to access information in a variety of ways acknowledging that carers may not be able to contact us during core office hours.

In the role of Carer Information Officer, you'll be instrumental in researching, scoping and working closely with our Communications & Marketing team in developing our creation of information resources, alongside our skilled staff team to ensure that the information is accurate, relevant and well presented. You will create high quality information content suited to a variety of channels including (but not exclusively) e-learning platforms, web, video, and print.

Through the work of this role, we will increase carer awareness to enable us to reach and support more carers, provide easy access to information and advice, enable better navigation of services by carers, and help carers feel better connected and that their voices are heard through the content we produce. Carers will be better able to find information digitally at a time that works for them.

This role works within our Information and Advice Team with close links to our Engagement, Community and Comms & Marketing teams. You will develop a deep understanding of carers and their needs putting equity, diversity, inclusion, accessibility and co-production at the heart of your practice.

This hybrid role combines remote work with occasional travel to in-person meetings and activities, which may include some weekend engagements.

Interview Date: 5 September 2025.

Key Responsibilities and Duties: 

  • Research and Content Development: Identify and evaluate reliable sources of information to develop accurate and accessible content that provides a wide range of information and guidance for carers.
  • Collaboration: Work with carer service teams and external partners to ensure information is current and relevant. Work with Marcomms and HR (training) to co-produce high-quality, information resources in engaging and accessible formats.
  • Co-production: Work alongside the Engagement & Volunteer Team to explore and collate carer insights to inform and include carers in content creation.
  • Digital Presentation: Embrace digital innovation and emerging technologies, including AI, to co-create accessible digital resources tailored to the needs of unpaid carers. This includes producing content for the website and e-learning platforms, ensuring it is accurate, inclusive, and easy to navigate.
  • Awareness Raising: Contribute to the promotion of Carers Support West Sussex and the services offered by creating engaging information that increases public and professional understanding of unpaid carers and the challenges they face.  
  • Trend Spotting: Horizon scan to spot social and news trends and understand developing opportunities for new ways to share information.
  • Compliance: Work within Carer Support West Sussex’s Policies and Procedures, being especially mindful of safeguarding, confidentiality, GDPR, equality and diversity in all areas of work. 


Please download the Job Description below for full details.

Application resources
Posted by
Carers Support West Sussex View profile Organisation type Registered Charity Company size 51 - 100
Refreshed on: 07 August 2025
Closing date: 27 August 2025 at 10:07
Tags: Social Care / Development, Care Management

The client requests no contact from agencies or media sales.