Data manager jobs in new malden, surrey
About the role:
This is an exciting opportunity to take the next step in your career by joining our Islington Housing First team in a part-time Specialist Housing First Worker role. Based in our Holloway Road office and working 18 hours across Monday, Wednesday, and Friday, this role puts you at the heart of transformative, person-centred support for individuals who have experienced long-term or repeat street homelessness.
As a Specialist Housing First Worker at Single Homeless Project (SHP), you’ll be a trusted and consistent presence in your clients' lives, guiding them as they move from street homelessness into their own permanent accommodation. You’ll provide intensive, flexible support that’s rooted in their needs and choices, building trusted relationships and walking alongside them as they begin to rebuild their lives. Whether it’s attending appointments, setting personal goals, or reconnecting with community resources, every step you take with a client contributes to lasting change. With a caseload of four people, you’ll have the time and space to make a deep and lasting impact.
This is a fantastic chance to develop your skills in a model of support that’s recognised nationally for its effectiveness and compassion. You’ll be part of a dynamic, recovery-focused team that values autonomy, trust, and meaningful engagement. Working closely with partner agencies and the local authority, you’ll gain valuable experience in collaborative working while supporting people to take control of their future.
About you:
- A good understanding of the core principals of the Housing First model.
- Experience of working with clients who experience multiple disadvantages with a proven track record of achieving measurable outcomes.
- The ability to work effectively with partner agencies and develop contacts and networks across a wide range of local services to enable effective signposting.
- The sensitivity and flexibility to find ways to work with clients who may be mistrustful and have a low level of engagement with services.
- To be analytical in approach, respond calmly to crisis and deal promptly, effectively, safely and creatively to complex and challenging situations.
- A level of numeracy, literacy and comprehension to input data, the ability to be fully self-servicing in the use of emails and the common computer packages including SHP’s client recording system.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 6th July at midnight
Interview date: Wednesday 17th July online via Microsoft Teams
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
WORKING WITH US
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.
To discover more about our culture, ethos and what it is like to work here, visit the page.
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ABOUT THIS OPPORTUNITY
We are looking for an Apprenticeship and Learner Management System Administrator to join the apprenticeship provision within the Harris Federation Central Team.
You will play a vital role in supporting the delivery and growth of our apprenticeship programmes. You’ll manage and maintain our Learning Management System, ensure accurate learner data, and provide essential support to both learners and stakeholders - helping to drive talent development and learning across our network of academies.
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MAIN AREAS OF RESPONSIBILITY
Reporting to the Apprenticeship Manager you will be responsible for:
Learner Management System (LMS)
- Maintaining apprenticeship records, including the Apprenticeship Tracking system, producing reports to monitor enrolment, completion rates, and the usage of the apprenticeship Levy
- Act as the primary administrator for the Learning Management System (LMS), ensuring smooth operation, maintenance, and troubleshooting on a daily basis
- Managing and actively updating EOSONE learning platform to ensure all the learner portfolios are up to date and are accurate including off the job learning
- Supporting with the on boarding of learners on the Harris Federation main provider provision and the completion of relevant enrolment documentation, procedures, and guidance
Learner Support
- Supporting Harris Federation as an apprenticeship training provider ensuring all data held on our apprentices both internal and external remains accurate and up to date
For a full list of job responsibilities, please download the Job Pack.
WHAT WE ARE LOOKING FOR
We would like to hear from you if have:
- The ability to establish a new role in the Harris Federation and work collaboratively with key stakeholders to deliver successful apprenticeship programmes
- Strong project management skills with experience of complex projects with multiple stakeholders
- Experience of working across a large organisation, developing and delivering initiatives and maintaining stakeholder relationships
- Ability to travel to Federation Academies as required
- Experience of working with managing LMS within the FE sector and working with the third-party service provider to ensure the platforms are user friendly and up to date
- Supporting with ongoing design, configuration, and maintenance of the ‘EOSONE learning platform’ working together with the third-party service provider to ensure the platform is user friendly
For a full job description and person specification, please download the Job Pack.
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APPLYING FOR THIS POSITION
If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
OUR VISION & VALUES
Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.
We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.
IMPORTANT INFORMATION
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
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WHAT WE CAN OFFER YOU
Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
You will also have access to a variety of benefits, support programmes and initiatives including:
- Excellent opportunities for continuous professional development and career progression
- Annual performance and loyalty bonus
- Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
- 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
- Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
- Employee Assistance Programme for free and confidential advice
- Cycle to work salary sacrifice scheme
- Wide range of shopping, leisure, and travel discounts
- 20% off at Tapi Carpets, exclusive to Harris employees
- Interest-free ICT and season ticket loans
For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
The Vacancy
Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people. Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.
Islamic Relief UK (IRUK) is actively recruiting for the position of ‘Direct Marketing Manager’ to be based from its Waterloo Office, London. The organisation is currently operating to a hybrid working model.
The Direct Marketing Manager has operational and strategic responsibility in developing and implementing the Islamic Relief UK direct marketing programme. This includes the following key direct marketing channels: Email, SMS, Direct Mail, OOH and DRTV. The postholder will ensure the delivery of cross-channel, high profile and impactful marketing campaigns that drive action and improve supporter retention.
Knowledge, skills and attributes required:
- Educated to Degree level, or equivalent standard
- Professional qualification in Marketing
- Ability to communicate technical information and requirements to non-technical management and internal stakeholders
- Working knowledge of Adobe Creative Suite
- Commercially aware with good understanding of budget management and ROI
- An aptitude to plan annually, multiple campaigns and activities
- An understanding of marketing and other current marketing trends
- An ability to manage multiple projects
- An understanding of marketing strategy, marketing techniques, and knowledge of qualitative and quantitative research techniques
- Proven record of excellent people and interpersonal skills with strong communication skills at individual and group levels.
- Excellent project management skills, ability to set goals and manage appropriate activity to achieve them
- Ability to drive creative development and ideas
- Excellent analytical skills with the proven ability to manipulate and interpret information
- Ability to influence and persuade at various levels across the organisation
- Ability to review and evaluate marketing communication activities and identify opportunities for improvements
- Extensive knowledge of marketing principles and techniques – both traditional and digital
- Knowledge of branding and marketing in the INGO sector
- Extensive working knowledge of email marketing platforms
Experience required:
- Production of core marketing collateral including print, digital and audio-visual resources
- Management of integrated campaigns across all direct marketing channels
- Experience of audience profiling and segmentation
- Implementing successful customer/donor journeys across all direct marketing channels
- Raising funds/generating profit across all direct marketing channels
- Demonstrable experience of using email marketing platforms to develop customer journeys, raise funds and drive engagement with customers/donors
- Third sector experience, specifically within a marketing led role
- Experience of influencing and managing a wide range of stakeholders in a complex organisation
- Practical experience of successfully managing marketing budgets, evaluation and monitoring systems
- Proven experience in planning and project management, with the skills to engage colleagues and support at all levels
- Experience of building, developing and managing strategic partnerships with business suppliers (including creative and buying agencies), ensuring development of clear briefs, value-for-money, achievement of results, compliance and commitment to an organisations values and goals
- Experience of working with data management/analysis teams
- Experience of delivering with set budgets and using resources effectively to successfully balance creative aspirations with limited financial and other resources
- A track record of developing innovative marketing campaigns across all media and platforms
For more information, please click on the Documents tab above to view the full Job Description.
If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.
For more information on the excellent company benefits we offer our employees, please visit our website.
PLEASE NOTE: Interviews are expected to take place in mid-July 2025.
Pre-employment Checks:
Any employment with Islamic Relief will be subject to the following checks:
- screening clearance
- proof of eligibility to live and work within the UK
- receipt of satisfactory references
Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.
Our values and commitment to safeguarding
IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.
In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
Islamic Relief is an equal opportunities employer
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Executive Assistant
Reports to: CEO and Senior Manager, Team & Operations
Salary: £36-40k pro rata, dependent on experience
Location: Russell Square, London (office-based role)
Hours: 21 hours per week, Mon-Fri, times to be discussed but preference for some hours every day
Length: Fixed term 12-month contract
The Royal Society of Tropical Medicine and Hygiene (RSTMH) is a charity and membership society that has been dedicated to improving tropical medicine and global health since 1907. Our ambition is to save lives and improve health around the world through increased access to greater equity in global health care. Through our activities we help further our members’ careers. We also bring together their collective knowledge and use our own expertise to achieve change within the sector.
We are looking for a motivated and pro-active individual to join us as Executive Assistant to the CEO and Senior Manager, Team and Operations. The role will support the Society’s activities by providing direct assistance to the Leadership team, managing communications with our growing network of key volunteers and working with the CEO on fundraising strategies.
The role will require someone who has excellent organisation, time management and administrative experience, and some experience working in the charitable sector (knowledge of fundraising an advantage). The successful candidate will work on their own initiative and multi-task across a number of different projects at any one time. The role will involve some analysis and data management, and may involve working to tight deadlines, as well as coordinating work across internal and external stakeholders.
Main duties of the role will include:
- Administration of Committee and Board meetings, AGMs and other Governance-related activities
- Conducting fundraising research, working with the CEO on fundraising strategies
- Desk research on relevant projects for the society
- Organisation of volunteers, including communication planning, data management and updating records
- Supporting the team on the centralisation and recording of key project deliverable dates
- Providing strategic and administrative support for the Society’s planning tools
- Data analysis and presentation – e.g., from surveys, internal datasets or research
- Some calendar management – e.g., ensuring prep or post-meeting follow up time is scheduled in for leadership team, and reminding them of important tasks and deadlines
- Provide authorisation channel for CEO approvals, including costs, contracts, expenses, etc.
- Supporting the Senior Manager, Team & Operations and the CEO with partnership management and deliverables
- General support as requested from CEO or Senior Manager, Team & Operations
- Any other reasonable tasks as deemed appropriate by CEO or Senior Manager, Team & Operations
Essential Skills:
- Ability to manage a diverse set of priorities and meet deadlines to a consistently high standard
- Capacity to set up and maintain administrative processes and office systems
- Excellent written and verbal communication skills and maintaining relationships with stakeholders at all levels
- Good analytical skills with the ability to identify key points from complex material or information
- Discretion and professionalism at all times, but particularly when dealing with confidential or sensitive information
- Experience of being responsible for initiating, planning, and developing own areas of work
- High computer literacy and confidence with Word, PowerPoint, Outlook, and Excel
- Exceptional use of written and spoken English
- Experience as a Personal Assistant, or relevant managerial role, in an office environment
- Flexibility and willingness to work under own initiative
Desirable Skills:
- Knowledge of charitable sector and/or global health
- Experience as an Executive Assistant for a busy individual or team
- Fundraising knowledge
- Analysis and organisation of multiple datasets
The deadline for this role is 5pm BST 30th June, but we will be interviewing candidates as applications arrive so may close the recruitment before the deadline.
Please click the apply button and send your CV and a supporting statement of up to 1,000 words to include how your experience matches the duties and skills for the role, it will be sent automatically to us. (Please insert your supporting statement where it asks for your cover message or covering letter).
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Trauma-Informed Programme Manager will lead the development, implementation, and evaluation of trauma-informed practice across the organisation. This role is responsible for embedding trauma-informed approaches within service design, staff development, and partnership work. The post-holder will champion best practice in supporting our beneficiaries, our staff/ volunteers impacted by trauma, building internal capacity and influencing wider systems change.
Key Duties and Responsibilities
Lead, and manage trauma-informed initiatives, ensuring alignment with organisational strategy and trauma-informed principles.
Oversee project planning, risk management and reporting to ensure the effective delivery of all programme objectives.
Contribute to organisational policy development, ensuring policies are trauma-informed and inclusive.
Organisational Development
Embed trauma-informed practice across our services through policy review, reflective supervision models, and systems design.
Support a positive organisational culture grounded in safety, trust, collaboration, and empowerment.
Training & Workforce Development
Support training and learning programmes on trauma-informed care and practice.
Build Trustee, staff and volunteer confidence in identifying and responding to trauma using evidence-based approaches.
Coordinate reflective practice sessions and peer learning opportunities.
Partnership and Collaboration
Act as a subject matter expert on trauma-informed practice in external partnerships, multi-agency forums, and strategic networks.
Engage service users and communities in co-producing trauma-informed strategies and feedback mechanisms.
Provide capacity-building support to partner organisations as needed.
Monitoring, Evaluation & Learning
Develop outcome frameworks and indicators for trauma-informed practice.
Monitor impact and collect data using quantitative and qualitative tools.
Produce reports, case studies, and learning briefs for internal and external stakeholders.
Safeguarding & Wellbeing
Promote a culture of safeguarding that recognises the impact of trauma and adversity.
Work closely with safeguarding leads to ensure consistent and trauma-aware safeguarding practices.
Champion Trustee, staff and volunteer wellbeing and lead initiatives that support resilience and emotional safety in the workplace.
Please submit your CV and supporting letter (max 2 A4 pages) outlining how your experience aligns with this role by close of business Monday 23rd June 2025.
Interviews taking place w/c 30 June 2025
For an informal chat please contact Darren Tobin
Previous applicants need not apply.
Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £36,000 - £40,000 per annum (dependent on experience and qualifications)
Remote: This role is homebased (within the UK) with occasional travel for staff residentials and other events. Ideally the post-holder will live in commutable distance to our office in Leicester.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
Responsibilities of the role comprise:
Campaign planning
- Lead the delivery of an ambitious and creative media and campaign strategy to bring about an improved recognition of the value and impact of youth work.
- Lead on other campaign strategy and planning, utilising a range of campaign tactics integrating media, digital media and other campaign tactics, working closely with other members of the Comms team and across Directorates.
- Oversee campaign activity for the annual Youth Work Week, to ensure the campaign engages key opinion formers and provides an opportunity for those within the sector to celebrate the impactful work they do.
- Analyse campaign effectiveness, including setting and tracking metrics across digital and traditional media.
- Ensure campaign plans are fully scoped and uploaded to the online project management system.
- Leading on strategic approaches to celebrity supporters / ambassadors and ongoing relationship management.
Press Office function
- Lead proactive media monitoring, enabling timely responses to significant developments and tracking positions on issues relating to NYA’s work.
- Develop key messages and positioning statements on issues in the youth sector and NYA’s activities, role and stance and promote consistency of messaging across NYA’s channels.
- Managing and responding to reactive media enquiries, providing statement and reactive ‘lines to take’, with the support of the Head of Communications
- Producing engaging content for various channels and audiences including press releases, blogs, opinion pieces and media briefings to elevate NYA’s profile and demonstrate our expertise and thought leadership.
- Managing the media monitoring and media database, nurturing relationships with target journalists, as well as online news outlets and thought leaders on key strategic issues.
- Confidently working with charity and corporate partners to maximise opportunities to demonstrate the impact of their support.
- Provide line management and development support to two Communication Officers.
About You
Essential competencies of the Campaigns and Media Manager:
- A self-starter brimming with creative ideas and proven experience of designing and executing high-impact campaigns that bring about a measurable change in knowledge, behaviour and / or policy.
- Strong interpersonal skills for building effective relationships with colleagues and external stakeholders, including political audiences, and confident in growing new relationships and leading meetings.
- An ability to grasp complex information and distil key messages for different audiences and crucially, which tactics and channels to use to engage them
- Have proven experience and a strong understanding of the UK media landscape, with demonstrable experience of having nurtured relationships with national and sector journalists to garner high-quality coverage.
- An understanding of how to use research and intelligence gained from listening exercises and other stakeholder insights to inform campaign messaging and metrics.
- Be skilled in developing media strategics and developing case studies and using data to create compelling new hooks
- Be proficient in evaluating campaigns and media outputs, with the ability to derive insights that inform future strategies.
- Be proficient in drafting statements and media responses at speed and in line with key messages.
- Have outstanding written and verbal communication skills, with the ability to produce and edit content to a journalistic standard across diverse audiences and channels.
- Have an understanding of how to use social media platforms to engage audiences effectively, understanding their role in broader campaign strategies.
- Be experienced in line management and fostering the NYA culture of personal growth
- Excellent project management skills - able to keep track of all the moving parts to keep tasks on track and mitigate risks. Experience of using project management platform (or similar) would be an advantage.
- An understanding of data protection and safeguarding young people.
- A passion for using effective communications to promote youth work and celebrate the achievements of young people and youth workers.
- Highly competent in all Microsoft suite and ideally have experience of Google Drive and Sharepoint.
Please refer to our Candidate Pack for more information on the role and the requirements.
Why Work for NYA?
NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
How to Apply:
Please download our applicant pack to find out more about the role and requirements
To apply, please submit the following via our online application platform by 11:59pm on Friday 13th July 2025:
A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
REF-222155
The Senior Manager will lead the delivery of the National Theatre Collection (NTC) strategy to grow awareness and engagement with filmed theatre with Secondary and Primary schools as well as across the wider educational landscape.
The role will manage the NTC Coordinator to deliver the Collection’s annual release with key partners as well as drive educational projects across both the UK and US to bring theatre to young people.
Acting as an ambassador for the NTC both within the NT and across the sector, the Senior Manager will engage with educators, platform providers, and partners to widen access, promote diversity and inclusion, and extend the reach of theatre.
The Senior Manager will also contribute to parallel digital learning initiatives, collaborating with internal departments to develop innovative strategies that enhance audience engagement and educational impact
The successful candidate will have the following:
- Substantial experience of working at a managerial level
- Project management experience, with a proven track record of delivering against KPIs.
- Experience of managing a team or direct line reports with a dynamic and positive approach
- Experience of using data insights and analytics to inform project strategy
- Strong financial skills, with an analytical mind set and commercial awareness
- Experience managing strong working relationships with a wide range of stakeholders, both internally and with external partners
If that sounds like you, this may be the role for you!
The closing date for the receipt of a completed application is Monday 23rd June 2025 at 12 noon
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Association of Directors of Public Health (ADPH) is a Charity and Company Limited by guarantee and is the representative body for Directors of Public Health (DPH) in the UK. The Association has a rich heritage, its origins dating back more than 160 years. It seeks to improve and protect the health of the population through collating and presenting the views of DsPH; advising on public health policy and legislation at a local, regional, national and international level; facilitating a support network for DsPH; and providing opportunities for DsPH to develop professional practice.
We are now looking to appoint to the full-time, permanent position of Development Programme Manager. The successful candidate will work with our Head of Development and Engagement to develop and deliver our comprehensive membership offer to our range of members.
In addition to managing their work programme they will act as Project Manager for some ADPH events, participate and lead cross team projects and line manage and oversee the work of our Project Administrators and Coordinators.
Candidates will be required to demonstrate experience of working in a training and leadership development environment, as well as a background in event and workshop management. Working with our senior stakeholders will require excellent communication and interpersonal skills, alongside a proven ability to prioritise a busy and varied workload.
The Association operates a hybrid working model, with an office in central London for staff who wish to attend, and welcomes candidates from across the UK. There is however a requirement that all staff attend our regular ‘face to face’ team meetings, further details of which can be provided ahead of any application by contacting the address shown in this posting.
We reserve the right to interview candidates ahead of the quoted closing date so do urge those wishing to apply to do so as soon as possible.
All applications must include a current CV and a covering letter outlining why you believe you are a strong candidate for the role to be considered for interview.
Applications should be sent to no later than noon, Friday 11th July.
To be considered for interview a covering letter outlining why you believe you are suitable for the role must be included with your current CV.
The client requests no contact from agencies or media sales.
The multi award-winning ISM is the dynamic, change making professional membership body for musicians. With a current membership of over 11,000, the ISM is known for its campaigning work as well as its comprehensive services for its musician members.
The ISM is now looking for a talented marketing professional to join the collaborative and creative marketing team at the ISM to drive our marketing activities: in particular recruitment of new members. You will have a good understanding of why professionals join a membership organisation and great analytical skills as well as emotional intelligence and keen attention to detail. You will also work with membership colleagues to promote retention within the membership. You will be able to demonstrate significant effectiveness in your career to date and have at least 5 years’ marketing experience, preferably in a membership organisation or in an arts setting.
You will be joining a professional staff team who are based in Bayswater, London. The role is hybrid but at least 3 days per week will be in the office.
For a full job description for this role and details of how to apply please visit the ISM website.
Closing date is Monday 23rd June. Interviews will take place face-to-face and applications generated by AI will not be considered.
The client requests no contact from agencies or media sales.
Are you passionate about supporting refugees and asylum seekers through meaningful, holistic services? Do you have the leadership skills to guide a dedicated team delivering frontline advice and support?
We are looking for an experienced and motivated Advice Team Manager to lead our advice services for refugees and asylum seekers. You will oversee our outreach activities, legal clinics, and practical support work across London, ensuring our clients receive high-quality, empowering services tailored to their needs.
We offer a supportive working environment with excellent benefits, including:
- 6% employer pension contribution
- 35 days annual leave (including bank holidays)
- Ongoing training and professional development opportunities
You’ll need:
- Strong management experience in advice or support services
- A deep understanding of the challenges faced by refugees and asylum seekers
- Excellent communication, organisational, and case management skills
- A commitment to equity, inclusion, and high-quality service provision
This is an opportunity to make a real difference in people’s lives, while shaping a vital service within a supportive and mission-driven organisation.
Providing holistic support which enables inclusion of those seeking/getting protection in England and Wales as equal participants in the UK life

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Corporate Partnerships Manager
Job description and person specification
Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:
· Can this be stopped?
· How will I live my life?
We exist to answer these questions.
Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.
We do not accept this.
We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and detect eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people.
We are Fight for Sight: we won’t stop until we: Save Sight. Change Lives.
We have a clear ambition and have the support of well-respected and highly engaged ambassadors. We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise our five-year growth strategy. You’ll be part of something impactful; we’d love to hear from you.
The Corporate Partnerships Manager will play a crucial role in the future growth of our charity and the impact that we achieve through partnership for people with sight loss. We are looking for an experienced new business fundraiser with a solid track record of growing income generating partnerships, donations and sponsorship from companies.
This role will lead on identifying and initiating relationships with prospective corporate donors and nurturing existing relationships to grow income significantly. You will line manage a Partnerships Officer and have support from a shared Partnerships Assistant.
Responsible to
Director of Development
Direct reports
X1 Partnerships Officer
Working hours and contract
This is a permanent full-time role, 35 hours a week. We will consider part-time and flexible arrangements.
Salary
£44,000 - £47,000 (dependent on experience)
Location
Aldgate E1 and hybrid working. Two days in the office and external meetings and events as required.
How to Apply
Please submit your CV and a covering letter to our recruitment inbox with subject header: Corporate Partnerships Manager application
Note that your covering letter should include a supporting statement (max two pages) comprising why you think you are an ideal candidate for the role, and must be based on the skills, knowledge and experience described in the person specification below.
Closing date for applications: Rolling
Early applications are encouraged. We will be interviewing on a rolling basis; therefore, we will close the vacancy as soon as we have found the right candidate.
Interview dates: From 16th June onwards
Important note: All applicants must have the Right to Work in the UK. Unfortunately, we do not have a sponsoring license for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application.
Role Responsibilities
Priorities include:
· Developing and delivering a corporate fundraising income plan across, Corporate Donations, Corporate Grants, Charity of the Year, Sponsorship, Cause Related Marketing, Payroll Giving, Gifts in Kind and Pro Bono relationships.
· Develop and implement inspiring stewardship events.
· Work closely with High Value Team and Retail Partnerships colleagues to maximise cross team opportunities.
Income growth:
· Grow the corporate new business pipeline with a balanced focus on long term income generating partnerships.
· Develop and implement new fundraising products, especially hybrid, to drive income from existing partners and new prospects. This will include challenge events and employee-led fundraising opportunities.
· Maximise income from existing corporate partners (and links through trustees, vice presidents, community, and major donors) through a clearly defined programme of research, networking, applications and excellent stewardship.
· Along with senior colleagues, represent the new organisation at virtual/ face-to-face meetings with existing partners and prospects, successfully engaging them with our emerging aims and objectives.
· Involve senior colleagues, trustees and other key stakeholders to open networks and support cultivation plans to ensure that peer-to-peer approaches are maximised.
· Using a wide array of digital and traditional channels to steward through storytelling and to thank.
Research:
· To direct the work of the shared Partnerships Assistant in researching, identifying, and maximising the potential of new corporate prospects using information held within the supporter databases as well as external sources such as LinkedIn, and business press.
Relationship building:
· Ensure all corporate relationships receive exceptional stewardship and that appropriate cultivation plans are developed, maintained and implemented – in particular, quality and timely reporting of impact achieved against funding provided.
· Build relationships with key decision-makers and influencers within current and potential corporate partners to embed the organisation as a charity with a strong reputation for meeting the needs of corporate supporters.
· Plan and organise opportunities for funders to view the impact of their funding first-hand, ensuring all safeguarding procedures are followed and met.
· Support the Chair, CEO and Director of Development to develop senior relationships with funders where appropriate, including support with arrangement of cultivation events, project visits and meetings through excellent research and timely briefing.
Collaboration with colleagues across the organisation:
· Facilitate and encourage new leads by building warm links with colleagues and coordinate relationship management between teams to ensure most appropriate relationship for the donor.
· Work with fellow fundraisers to run virtual and face to face events throughout the year to provide opportunities to thank our current corporate supporters and engage new prospects.
· Collaborate with other members of the department to ensure corporate work is integrated across fundraising with all opportunities maximised.
· Work closely with the Marketing and Communications team to create toolkits and materials for corporate relationships to maximise fundraising opportunities.
· Work with the Marketing and Communications team to develop on brand presentations for prospective and existing partnerships.
· Work with the Grants and Impact team to identify projects that would be of interest to current and prospective corporate donors in order to prepare high-quality tailored proposals.
Reporting:
· Compile comprehensive and compelling progress and impact reports to feed back to donors in a timely fashion.
· Monitor income and expenditure to ensure sound ROI on all activities.
· Ensure accurate records of all relationships are maintained on the supporter database.
· Regularly report to senior leadership on agreed KPIs and income achieved and forecast.
Leadership & management:
· Work as part of the fundraising management team, alongside the Director of Development and other high value team colleagues to deliver and implement the strategy.
· Seek out opportunities within the for profit and NFP sectors to raise awareness of our cause and aims.
Other:
· Become fully conversant with the aims and objectives of the charity.
· Keep up to date with developments in the sector, business industry and key new initiatives in our field.
· To always work in compliance with the Fundraising Regulator’s Code of Practice and data protection legislation.
Person specification
Desirable skills, knowledge & experience:
· Strong evidence of experience and success of corporate fundraising or within a face-to-face sales role
· Proven track record of securing gifts/ sales more than £50,000.
· Liaising at all levels with the ability to motivate and inspire others to support financially.
· Matrix managing colleagues to achieve collectively.
· Experience of designing and delivering high impact stewardship programmes and delivering high value corporate partnership events.
· Demonstrable success in writing successful funding proposals and reports.
· Proven experience of devising budgets and project plans whilst also delivering and reporting against them.
· An effective and confident networker, with an ability to build high level relationships with a diverse range of stakeholders.
· Track record of managing complex relationships with funders/ clients, involving sophisticated reporting and stewardship.
· Experience of implementing new fundraising/ income generating strategies.
· Effective time-management skills with the ability to manage conflicting prioritises to meet planned and unplanned demand, ensuring that deadlines are met.
· Understanding and experience of working within the requirements of the Code of Fundraising Practice and data protection legislation.
Personal qualities
Required:
· An understanding of and commitment to the sight loss community.
· An accomplished storyteller, adept at using the latest statistics and data to evidence need and impact whilst maintaining an engaging and human tone of voice.
· Excellent financial fluency.
· Flexibility and a practical, can-do attitude.
· Highly motivated and able to juggle a varied personal workload.
· Positive, friendly, polite and supportive of others.
· Excellent listening skills and high emotional intelligence, with the ability to think creatively and quickly to make a convincing case for support.
· Ability to identify new fundraising initiatives, assess likelihood of success and impact on resources, develop appealing cases for support that match donor interests to funding needs/projects.
· Excellent accuracy and attention to detail.
Desirable:
· Experience in a medical research, social impact, or disability work environment.
· Knowledge and experience of managing Appeals.
· Working as part of a team on Fundraising Galas/Balls.
Flexibility
The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.
Employee benefits
We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:
· A great team and a supportive culture
· Employer pension contributions matching up to 10%, and death in service cover
· Generous parental leave
· Flexible/hybrid working options
· Apprenticeships scheme, study leave, financial support for training & development
· Cycle to work scheme, eye test vouchers, a staff loan scheme, access to an Employee Assistance Program
· An active Social Committee and staff events
Application & Interview process
See above for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. Applications drafted with the assistance of AI will be automatically rejected.
Successfully shortlisted applicants will be invited to a two-stage interview online via MS Teams and face-to-face.
Accessibility
We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence.
Equal opportunities, diversity & inclusion
Don’t meet every single requirement? At Fight for Sight we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.
We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.
Other information
We draw your attention to some important policies that govern the research that our charity funds. You can find these here.
How to Apply
Please submit your CV and a covering letter with subject header: Corporate Partnerships Manager application
Note that your covering letter should include a supporting statement (max two pages) comprising why you think you are an ideal candidate for the role, and must be based on the skills, knowledge and experience described in the person specification below.
Closing date for applications: Rolling
Early applications are encouraged. We will be interviewing on a rolling basis; therefore, we will close the vacancy as soon as we have found the right candidate.
Interview dates: From 16th June onwards
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to be part of a young and vibrant charity that is dedicated to supporting those who have been bereaved by suicide?
We are looking for a Digital Platforms Executive to manage our App, CRM system and website among others. Reporting directly to our CEO, you will play a crucial role in helping us enhance user engagement, streamline our digital communications, and maximise the impact of our online presence.
We are a small, dynamic team, so there is also plenty of scope to get involved with other things and gain an insight into all areas of the charity, with opportunities for growth and development.
We have really ambitious plans for 2025 and beyond so we’re looking for an individual who has a hands-on approach and a can-do attitude!
About the role
As Digital Platform Executive you will:
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Drive user acquisition and retention strategies for our App (sidekick by Suicide&Co).
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Collaborate with developers to implement new features based on user feedback and engagement metrics.
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Monitor performance and user analytics to inform continuous improvement.
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Develop and manage in-app communication strategies, including push notifications and updates, to enhance user engagement.
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Coordinate with content creators to ensure timely and relevant messaging within the App.
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Oversee the in-app customer support system, ensuring prompt and effective responses to user inquiries and issues.
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Implement feedback mechanisms to gather user insights and improve App functionality.
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Develop and implement strategies to optimise the use of our CRM system (HubSpot) for client, donor and stakeholder engagement.
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Ensure data integrity and security and provide training to staff on CRM functionalities on new processes or underutilised tools.
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Analyse CRM data to inform improvements to client experience and improve donor stewardship.
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Maintain and update our website, ensuring content is current, accurate, and aligned with branding guidelines.
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Optimise website performance, user experience, and accessibility across devices.
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Implement SEO best practices to increase organic traffic and visibility.
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Launch and manage our Google Ads Grant account, creating and optimising campaigns to maximize reach and impact.
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Monitor ad performance, adjust strategies as needed, and ensure compliance with Google's grant policies.
About you
Based within easy commuting distance of our office in Westminster, our ideal candidate would have a proven track record of managing a variety of different digital platforms.
Key attributes we are looking for include:
- Excellent written and verbal communication skills
- A high level of organisation and attention to detail
- Ability to work independently and as part of a team
- An enthusiasm to learn and to develop knowledge and skills
- Confidence and comfort in using digital technology
We are committed to Equality, Diversity and Inclusion and as such are actively seeking candidates of all backgrounds to represent the diverse population of people that we serve.
This role requires eligibility to work in the UK and a Basic DBS check.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Emmaus Greenwich is a unique charity that offers a home, work and individual support to people who have experienced homelessness and social exclusion. We don’t just give people a bed for the night; we offer a home, work opportunities and a sense of belonging.
At the heart of Emmaus Greenwich is our companions. Companion is the name given to those who live in an Emmaus community and contributes to the social enterprise, where they support themselves and one another. Living in a stable environment with the opportunity of work and individually tailored support helps our companions to regain lost self-esteem and the confidence needed to get back on their feet.
Some of the things that we are looking for in our Community Manager:
- The ability to focus on impact and deliver results.
- Experience of planning, developing, and managing support services for clients with support needs.
- Knowledge and understanding of Strength-based practice and Trauma informed care.
- Knowledge and understanding of In-form client management system.
- Experience of managing the performance, learning and development of staff.
- Knowledge and understanding of homelessness issues.
- Demonstrable commitment to inclusive working, ensuring equality and valuing diversity.
- A belief in the potential of each individual and an understanding of the importance of the Community in helping an individual achieve their potential
Some of the things you would be responsible for as a Community Manager:
- Responsible for the admission welcome including assess new referrals, interviewing potential Companions, welfare and care of Companions, their integration into the Emmaus Community and the wider community at large, developing a sense of extended family.
- Lead and implement a culture which provides confidentiality, promotes professional boundaries, protects data, and safeguards Companions, Volunteers and staff.
- To manage support relating to Companion’s needs regarding their daily living requirements, physical and mental health, safety and personal development.
- To assist and encourage Companions to move into independent accommodation where appropriate
- Ensure that effective Safeguarding systems are in place and maintained, acting as the organisation’s Designated Safeguarding Person, with delegated responsibility for policy development, implementation, and reporting.
- Working in partnership with the Retail Manager, facilitate, encourage, and support companion engagement and training within the social enterprises to ensure they are viable businesses.
- Assist the Multi Site Property and Facilities Manager in the upkeep and maintenance of the Community, to ensure that it provides a pleasant and comfortable home for the Companions, whilst adhering to health and safety requirements.
So, if you hold optimism for change, advocate for social justice and have in-depth understanding of challenges faced by people with experience of homelessness and migration and have a positive “can do” attitude we would love to hear from you. You will be joining a friendly and enthusiastic team who are passionate about what they do. We would particularly welcome applications from candidates with experience of trauma informed practice, asset-based approaches, quality assurance frameworks or from a background of supporting vulnerable adults into work; experience of working in partnership with a range of agencies to coordinate activities and initiatives and achieve positive outcomes.
Emmaus Greenwich supports people to move on from homelessness




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: HR Manager
Line Reports: Interns and secondments to People Team
Location: Flexible, hybrid, with some travel required to our offices (London, Manchester or Birmingham)
Salary: £32,500-38,500 (£35,000-41,000 in London)
Hours: Full-time 37.5 hours per week, open to flexible working
Contract: Permanent
Overall purpose
Reporting to the Director of People, the HR Manager will take responsibility for the operational delivery of Breaking Barriers’ key People and HR activities and initiatives. You will have a strong knowledge of all aspects HR and provide proactive, practical support on day-to-day operations as well as leading strategic HR projects. A keen understanding of Diversity, Equity & Inclusion (DEI) in the workplace and employee wellbeing is an advantage.
This role is essential to ensure we continue to be an effective, inclusive and people-led organisation. Your role will be vital in making sure Breaking Barriers is and continues to be a great place to work for its staff.
You will deliver day to day HR support to team members and managers, work across the organisation to advise on HR policies and good practice, deliver recruitment processes, and deliver and track Learning & Development. You will support on wider strategic initiatives, working with the Director of People to embed new strategies and projects informed by employee feedback.
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.
Other considerations
- As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
- Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Please note that applications without a covering letter will not be considered.
Closing date for applications is 11:30pm on Saturday 5th July. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Advice Services Manager
Responsible to: Operations Manager
Hours: 35 hours per week
Salary: £36,000 - £42,000 FT (depending on experience and qualifications)
Based: Willesden, NW10 2JR; Haringey borough (including Hornsey, N8 9LP) + other locations if required
Contract: Permanent (subject to continuation of funding)
Please Note: DBS check will be required
JOB OVERVIEW
Do you want to work for an organisation that makes a real difference, every day, to people from all walks of life? This is an exciting opportunity for someone already working in an advice role and looking to take the next step in their career to join the Brent Irish Advisory Service (BIAS) as Advice Services Manager.
The Advice Services Manager will take the lead on BIAS’s day-to-day advice services, managing a small team of welfare and housing advice specialists to ensure that we provide the highest-quality service to our clients. You will need to have experience of delivering front-line benefits and/or housing advice, strong people skills and the ability to build good working relationships with staff and clients, along with excellent organisational abilities to ensure that casework and projects are delivered on time.
In 2025, BIAS is expanding its successful Brent-based welfare and housing advice service into Haringey borough. The Advice Services Manager will work closely with the Operations Manager to build and develop the new advice service in Haringey, ensuring that we replicate our excellent quality of service, strong record of positive outcomes and loyal client base.
This role will also involve working with the leadership team to help identify areas for future development and support grant applications and reporting, which will give you the opportunity to have a direct impact on shaping the organisation’s future strategy and direction.
If you are an experienced advice specialist and are looking to step up but don’t have all the skills required, please consider applying as we are willing to consider appointing the right candidate as a training and development role.
KEY WORK AREAS AND MAIN DUTIES
Staff management
- Managing a small advice team, ensuring the quality of the advice provided.
- Providing support, supervision and training to staff on the delivery of advice services, ensuring that appropriate advice is provided and casework deadlines are met.
- Ensuring good teamwork and lines of communication between staff and partner organisations.
- Creating a positive working environment in which equity and diversity are promoted and staff can do their best.
Quality and service delivery
- Leading the welfare advice services in both Brent and Haringey boroughs, and contributing to further expansion.
- Maintaining a small personal caseload (approximately one to two days’ work per week).
- Working with the Operations Manager to ensure that BIAS complies with Advice Quality Standard (AQS) requirements.
- Leading on monitoring service delivery, recording outcomes and ensuring efficient allocation of resources.
- Managing all aspects of risk relating to advice delivery, complaints handling, safeguarding and GDPR.
Operational support
- Working with the leadership team as required on operational matters, including planning, strategy for future development and grant applications and reporting.
These are the basic duties required of the Advice Services Manager. However, it is necessary for all staff to be flexible and you may be required from time to time to perform other reasonable duties which are required for the efficient running of the organisation. We will also offer training opportunities to support your career development.
Candidates must be eligible to work in the UK. This role will be based in our advice offices in Willesden and Haringey[1] but there may be some options for flexible working (i.e. one or two days per week).
ABOUT BIAS
BIAS is a local charity which has supported England’s largest Irish community in Brent for over forty-five years. We deliver our support through our welfare advice drop-in service, our active ageing clubs and our Be-a-Friend volunteer scheme. We raise over £2 million in extra income for the most vulnerable every year and have over 3000 attendances at our club services. BIAS has exciting plans for further expansion in 2025 and has a range of medium- to long-term grant funding, including from Ireland’s Emigrant Support Programme.
HOW TO APPLY
To apply, please submit a CV and cover letter. Your cover letter should demonstrate how you meet the essential and desirable criteria for this role (detailed in the PDF job description), with supporting examples.
The deadline for applications is 6th July 2025 but we encourage candidates to apply as soon as possible as interviews may be carried out on a rolling basis.
[1] BIAS is currently running its Haringey advice services from the Hornsey Vale Community Centre, with plans to establish a permanent office in Haringey later in 2025.
The client requests no contact from agencies or media sales.