Data manager jobs

Various locations across Liverpool

About the Role

• Provide welfare benefits advice in person and via digital channels

• Provide outreach advice in Torus Foundation, Citizens Advice buildings and home visits

• Provide advice and case updates to Torus Foundation staff members via a staff helpline

• Attend Torus Foundation and community events as appropriate

• Research and explore options and implications so that clients can make informed decisions using Citizens Advice resources

• Act for the client where necessary using appropriate communication skills and channels.

• Complete benefits checks when appropriate and deal with benefit advice issues covering welfare benefits applications including initial claims and complete any relevant assessment forms, challenging decisions including mandatory reconsiderations, appeals up to and including representation at tribunal hearings and complaints and queries

• Assist with relevant general advice queries, referring internally or to other specialist agencies as appropriate.

• Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.

• Ensure that all work meets quality standards and the requirements of the funder

• Meet individual performance targets and engage positively in discussions with line manage to maintain required levels.

• Keep up to date with legislation, policies and procedures and undertake appropriate training

• Support our research and campaigns work through various channels including case studies, data collection and client consent

• To work as part of the Torus Foundation project team and contribute to effective service provision.

General

• Attend relevant internal and external meetings as agreed with the line manager

• Keep up to date with Citizens Advice Aims, policies and procedures and ensure these are followed.

• Ensure that work reflects and supports the Citizens Advice service's equality, diversity and inclusion strategy.

• Abide by health and safety guidelines and share responsibility for your own health and safety and that of colleagues.

• Identify own learning and development needs and take steps to address these with your Line Manager, including engaging in team meetings and supervision sessions.

• Carry out any other tasks within the scope of the post to ensure the effective delivery and development of the service.

Requirements

1. Knowledge and experience of the benefits systems, including minimum of 12 months experience of carrying out welfare benefits advice

2. Basic knowledge of multiple general enquiry areas to aid with identifying emergencies and making referrals where appropriate

3. Experience of providing multi-channel advice

4. Ability to use sensitive listening and questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control of meetings with them

5. Ability to interpret complex information and convey it in a way that is understandable to clients.

6. Good ICT knowledge with an ability to support clients with their online claim application

7. Ability to develop and maintain positive working relationships with a range of partnership organisations to support Torus Foundation tenants.

8. Assist with research and campaigns works by providing information about clients’ circumstances

9. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.

10. Ability to meet high targets and excel against objectives.

11. Ability and willingness to work both on own initiative and as part of a team.

About us

Citizens Advice Liverpool in partnership with Citizens Advice St Helens and Citizens Advice Warrington are delivering a Welfare Benefits, Debt and Budgeting Advisory Service to Torus Housing tenants.

The Welfare Benefits Caseworker is responsible for delivering a comprehensive Welfare Benefits Advisory Service to individuals and families in need. The caseworker will provide support and guidance to clients in understanding and accessing welfare benefits, ensuring they receive the appropriate financial assistance and support, including support with welfare benefits mandatory considerations, and appeals. The role requires a thorough understanding of welfare benefits regulations and policies, excellent communication and advocacy skills, and a strong commitment to improving the well-being of individuals and communities.

1. Job Purpose

The Senior Mental Health Support Worker will provide time-limited, one-to-one emotional and practical support to individuals experiencing low to moderate mental health challenges, including those with complex needs. This role involves conducting initial referral needs and risk assessments, developing personalised support plans, and delivering face-to-face, remote, and, in rare cases, home-based support.

The postholder will also take a lead role in supporting and supervising 1-1 Support Buddy volunteers, ensuring they are well-trained, supported, and delivering high-quality interventions. Additionally, the role requires managing complex cases, offering tailored interventions, and collaborating with multi-disciplinary teams to ensure appropriate care pathways are in place.

The successful candidate will be a compassionate and skilled professional with a strong commitment to empowering service users, improving mental health and well-being, and ensuring individuals receive the right support at the right time.

2. Main Duties and Responsibilities

Client Assessment and Support Planning:

• Conduct initial referral needs and risk assessments to determine service user requirements and level of need.
• Develop and implement personalised support plans, setting clear and achievable objectives.
• Monitor progress and carry out regular reviews to assess changes in need and update plans accordingly.

One-to-One Support (Including Complex Cases):

• Deliver time-limited one-to-one support (up to 12 weeks per service user).
• Provide emotional support, listening skills, and practical advice on coping strategies, problem-solving, and decision-making.
• Work with individuals experiencing complex needs, offering tailored interventions and adapting support accordingly.
• Provide crisis intervention and risk management where necessary.
• Support service users to access appropriate community-based interventions and ongoing mental health support.

Volunteer Supervision and Coordination:

• Support, supervise, and coordinate 1-1 Support Buddy volunteers to ensure effective service delivery.
• Provide training, guidance, and structured supervision to volunteers, ensuring they feel confident and well-equipped in their roles.
• Conduct regular check-ins with volunteers, addressing challenges and providing necessary support.
• Ensure volunteers are appropriately matched to service users based on needs and skills.

Referral and Collaboration:

• Refer service users to specialist services, community resources, and crisis intervention where needed.
• Work collaboratively with the Health and Wellbeing Manager and Service Navigation Lead to ensure seamless service provision and clear referral pathways.
• Establish strong working relationships with external agencies, statutory services, and voluntary organisations to enhance support options for service users, particularly those with complex needs

Monitoring, Evaluation, and Administration:

• Maintain accurate and confidential records of service user interactions, support plans, and progress.
• Collect and report outcome data to measure service effectiveness, including impact on complex cases.
• Support the monitoring and evaluation of service delivery, ensuring continuous improvement.
• Contribute to quarterly reports and service performance reviews.

3. Person Specification

Essential Experience & Knowledge

• Experience in related support role (e.g. mental health, social care, or related)
• Strong interpersonal and communication skills, with the ability to build rapport and establish trusting relationships.
• Experience conducting needs and risk assessments and developing support plans.
• Ability to provide effective emotional support, using active listening and trauma-informed approaches.
• Experience providing supervision /support, ensuring high-quality service provision.
• Strong organisational and time management skills, with the ability to prioritise workload effectively.
• Ability to work independently and collaboratively as part of a multi-disciplinary team.
• Commitment to confidentiality, safeguarding, and professional boundaries. Strong leadership and organizational skills.
• Excellent communication and interpersonal skills.
• Experience in mental health or social care.
• Discretion.

Desirable Skills and Experience:

• Experience in volunteer management.
• Strong IT skills, including proficiency in Microsoft Office and Experience of
• Experience in crisis intervention and risk management, particularly in complex cases.
• Knowledge of local mental health services and support networks.
• Experience in monitoring and evaluating service outcomes. Knowledge of local mental health services and support networks.
• Qualification in mental health or social work.

Qualifications:

• NVQ L3 qualification (or Equivalent) mental Health or relevant support related field

Specialist Skills/ Ability/ Knowledge

• Ability to solve problems and make sound decisions to support others in a fast-paced environment.
• A commitment to diversity, equity, and inclusion, with a passion for advancing social justice and mental health equality.
• IT is proficient particularly within Microsoft 365 environment

Communication

• Effective communication and interpersonal skills (written, oral, digital)
• Ability to communicate appropriately with a wide range of people and build relationships and engage with stakeholders and colleagues at all levels.

Personal Qualities

• Able to build strong working relationships
• Passionate about mental health and committed to supporting individuals to achieve their goals.
• Empathetic and compassionate, with a non-judgmental approach.
• Resilient and adaptable, with the ability to manage challenges effectively.
• Proactive and solution-focused, with a strong sense of initiative.
• Committed to equality, diversity, and inclusion in all aspects of service delivery

4. Application Guidance for Candidates

Thank you for your interest in applying for a role at Mind in Kingston. Before applying, please ensure you carefully read the application pack, particularly the job description and person specification, to understand the requirements of the role. To be considered, please submit the following documents:

• Your CV – This should outline your relevant experience, qualifications, and key achievements. Please ensure your full name & contact details are included.
• Confirmation of Right to Work in the UK – All applicants must provide evidence of their legal right to work in the UK. This may include a passport, visa, or other official documentation. This will be requested at Interview.
• References – Please provide details of two referees, including their name, job title, and contact information. References will only be contacted if you are successful following the interview stage.
• Please respond to the four application questions listed below - (A cover letter is not required, and no supporting statement is needed)

1. What specifically attracts you to this role with Mind in Kingston? (max 200 words)
2. This role will involve working in situations where safeguarding concerns may arise. Can you describe a specific instance where you identified a potential safeguarding issue involving a vulnerable individual? What actions did you take? (max 200 words)
3. Please tell us about a time that you have supported an individual whose needs were changing. How did you adapt how you worked with that person? (max 200 words)
4. Tell us about a time you supported or guided another person in their role or responsibilities. This could include formally supervising someone, mentoring, coaching, or helping a peer or colleague. What did you do, and what was the outcome? (max 200 words)

As we work with vulnerable adults, all successful applicants will be required to undergo an Enhanced DBS check before starting their role. You will be asked to provide identification such as a passport, driving license, and/or utility bill as part of this process.

Applications and interviews timeline:

Applications closing date Tuesday, 29th of July 11:59pm

Interviews will take place on Tuesday 5th of July & Thursday 7th of July

Please ensure all documents are submitted by the stated deadline. We look forward to receiving your application.

Due to the high volume of applications, we regret that we are unable to provide feedback to candidates who are unsuccessful at the application stage.

Job Title:  Health and Wellbeing Senior Project Coordinator - Physical Health (Fixed Term)

Department: Health and Wellbeing

Reports to: Senior Manager for Health and Wellbeing

Salary: £26,000- £28,000 (Dependent on Experience)

Contract: Fixed term (12 months) 

Closing Date: 10th August 2025 

About Us:

With community work spanning three decades, Brentford FC Community Sports Trust has established itself as a pioneering organisation for the local community. It uses the power of sport to educate, motivate and inspire people from all walks of life.

Working in partnership with Brentford FC, the Trust offers a portfolio of programmes in education, health, sports participation and community engagement. The Trust has won the ‘Football League Community Club of the Year’ award four times and now employs more than 100 members of staff. 

The Role:

We are passionate about using sport as a hook to engage communities and inspire them to be more active and socially connected.

We are looking for an ambitious, personable and experienced Senior Project Coordinator who can work with a proactive approach to coordinate and deliver impactful programmes that improve health outcomes, with a specific focus on physical health.

The Health and Wellbeing Senior Project Coordinator will oversee a portfolio of high quality, accessible community-based programmes including On Your Side and Brentford Welcomes, working with specific target groups including refugees and people seeking asylum, mental health service users and adults aged 55+. They will also support the Bee a Hero project, designed to raise awareness of the need for more blood donors, with a particular focus on people of Black Heritage.

In addition, we are opening a Clubhouse Café in Gunnersbury Park in Summer 2025 and the successful candidate will work on innovative social impact programmes linked to the Clubhouse Café. This is an exciting opportunity to join an ambitious, forward-thinking department and play a pivotal role in improving health outcomes through new and existing projects.

The ideal candidate will be self-motivated and enjoy working with autonomy. They will also be confident working in a fast-paced environment and will have efficient time management skills. Innovative approaches to session design and promotion of activities to varying target audiences will be important as well as building networks and inspiring engagement.

Capacity to work some unsociable hours, including evenings and weekends, is necessary.

Brentford FCCST is an organisation which values and is passionate about diversity and inclusivity. We welcome and encourage applications from qualified candidates, including those from underrepresented groups – such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities.

Should you require any workplace accommodations (also known as ‘reasonable adjustments), you will have the opportunity to let us know at the appropriate points in the hiring process.

 Please note that where appropriate for the role, you will be required to complete additional background checks such as Disclosure and Barring Service (DBS) checks and police checks for any time you have lived or worked outside of the UK in the last 10 years. 

 If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position

Our mission is to provide opportunities for people to develop to their full potential, with a focus on children and young people and those who are vulnerable, have a disability or face disadvantage.

We are recruiting for a qualified Youth Worker to join our Family and Youth Services. You will plan, deliver and evaluate youth club activities for young people and ensure that all safeguarding, regulatory and health & safety requirements are met. Actively engaging with young people in informal learning opportunities that promote their physical, mental, social and emotional development.

This role requires a minimum of 2 years experience of leading youthwork sessions, either centre-based and/or detached. The candidate must have a minimum of a Level 3 Youth Work qualification or equivalent, and must be a driver due to the delivery of detached work on the Y Bus. In addition the role requires evening work during Term Time.

Key responsibilities:

• To actively engage with young people aged 10 to 18 in a wide range of youth work programmes that promote personal and social development
• To plan, deliver and evaluate our YMCA East Surrey Youth Work offering
• Coordinate YMCA’s detached programme – Y Bus and Street Talk including liaising with partner agencies. This includes driving our Y Bus.
• Coordinate YMCA’s holiday programme including applying for funding and delivering residentials.
• To oversee part time staff and volunteers, providing professional support and guidance.
• Delivering information, advice, and guidance to young people referring to specialist agencies where appropriate
• To meet with young people and set an action plan to assist with their social and personal development.
• To record and collect data with various tools and to use this to evaluate the effectiveness of youth work programmes.
• Involve young people in co-production of all the youth work undertaken
• Liaise with local partners and stakeholders in schools, the voluntary and statutory sectors to enhance the coherence, range, reach and quality of services for young people.
• To supervise the activity environment to ensure physical and emotional/personal safety for all children and young people attending

We are seeking candidates who are passionate about working for a charity and making a difference to the lives of the children and young people in our community.

PAY:

• £26,780 - £29,974 dependant on experience

BENEFITS:

• Be part of a long-standing and well-respected charity
• Discounted childcare for permanent employees
• Gym membership and free access to all leisure facilities for permanent employees
• Eligibility for Blue Light Discount Retail Card
• Cycle to Work Scheme
• 6.6 weeks annual leave which increases after 2 years continuous service
• Free access to our Employee Assistance Programme
• On site parking

CLOSING DATE: 15 August 2025

Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role.

An inclusive workplace We are committed to policies and practices of equality, diversity and inclusion and to supporting our people to make sure our culture is consistent with this commitment.

YMCA East Surrey requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adult’s barred lists) check, along with reference checks.

Tell stories that matter. Spark change with every post.

At Orphans in Need, we believe in compassion, creativity, and the power of storytelling. We’re on the lookout for a creative, social-savvy Content Creator who’s ready to bring our work to life online.

Whether it’s capturing a powerful moment on deployment, crafting a post that makes people stop scrolling, or editing a short video that inspires thousands to act — this role is all about building connection through content.

What you’ll be doing:

• Running our social media channels day-to-day (Instagram, TikTok, Facebook, Twitter, LinkedIn)
• Writing, filming, editing, and designing original content that tells our story
• Planning and delivering content for fundraising campaigns and events
• Engaging with our community — responding to messages, comments, and building relationships
• Working closely with our marketing team and supporting our external ad agency
• Tracking performance and using insights to keep improving
• Staying ahead of trends and keeping our content fresh, fun, and impactful

What we’re looking for:

• A natural storyteller who knows how to turn ideas into powerful posts
• Confident with Canva, Adobe, or similar tools for editing video and visuals
• Strong written and verbal communication skills
• Experience managing social media accounts — bonus if it’s for a cause or charity
• Highly organised and comfortable juggling multiple projects
• A self-starter with creative flair and a good sense of what grabs attention
• Ideally, you’ve worked in the charity or non-profit space before
• An understanding of the Muslim community would be a real advantage, as many of our campaigns are targeted to Muslim donors.

Why join us?

You’ll be part of a passionate, purpose-driven team making a real difference in the lives of orphans and widows around the world. Your content won’t just get likes — it’ll create impact.

The National Youth Agency is looking for Programme Associates

Rate: £325 per day
Remote: Home based (within the UK) with travel
Hours: You will be engaged on a flexible, as-and-when-required basis by the NYA. There is no obligation for the NYA to offer regular work, and no obligation for you to accept any work offered.

About the Role

As the National Body for Youth Work in England, we are ambitious for youth work and for young people and are determined that all young people should have the opportunity to benefit from the life-changing impact of qualified youth workers and trained volunteers.

To support our mission, the National Youth Agency is establishing a framework of Programme Associates to assist with the delivery of our work across England.

Appointment to the framework means you may be invited to contribute to projects that align with your expertise. However, inclusion on the framework does not guarantee work will be offered, nor does it imply a specific volume or frequency of engagements. Opportunities will be offered on a flexible, as-needed basis, depending on programme requirements and your availability.

Our NYA Programme Associates will deliver on key aspect of NYA programmes to external stakeholders, develop and review resources and ensure all activities are in line with both NYA and external expectations of quality and expertise.

The post will require a commitment to continuing engagement across the sector and beyond to ensure the NYA’s work is rooted in the needs of young people and youth work.

The NYA brings structure, expertise, support, and guidance to people working in and with youth work and helps shape professional and voluntary youth work practices in England and beyond.

We operate as an agile and flexible team, working at pace to maximise the opportunities that we have to make a difference to youth work and the lives of young people. We are collaborative in our approaches, engaging partner organisations to widen our knowledge and expertise in our aim to support youth sector across England.

We value diversity and strive to create an inclusive team where we embrace everyone’s unique perspectives and talents.

We are committed to an approach of planning, process and performance to underpin results, yet NYA holds relationships at the heart. We strive to ensure our funders, wider stakeholders, youth workers and young people both see and feel the positive difference that our work makes.

Our ideal Programme Associates should have the following:

• Strong understanding of one or more of the following:
• Quality practice standards
• Safeguarding in Children and Young People
• Youth participation
• Youth provision delivery methods
• Extensive experience working directly with young people across diverse settings, demonstrating a deep understanding of youth development and engagement.
• Demonstrated expertise managing youth work programmes and improving practice standards, including within Local Authority contexts.
• Project Management: Strong organisational and project management skills, with the ability to manage multiple tasks simultaneously.
• Communication: Excellent verbal and written communication skills, with the ability to convey information clearly and effectively.
• Attention to Detail: High level of accuracy and attention to detail in all aspects of work.
• Problem solving: Strong problem-solving skills, with the ability to identify issues and implement effective solutions.
• Flexibility: A flexible and agile approach to working across multiple programmes, including attending events and responding to time sensitive deadlines.
• Teamwork: Ability to work collaboratively with team members and stakeholders, fostering a positive and productive work environment.
• Time Management: Effective time management skills, with the ability to prioritise tasks and meet deadlines.
• Proficiency in Microsoft Office Suite

Please refer to our Candidate Pack for more information on the role and the requirements.

How to Apply:

Please download our applicant pack to find out more about the role and requirements.

To apply, please submit the following via our online application platform by 11:59pm on Wednesday 13th August 2025 (applications will be reviewed as they are submitted, so early submission is encouraged).

A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.

A covering letter is a vital part of your application and will be assessed alongside your CV. Please use it to clearly demonstrate your suitability for the role, specifically addressing how you meet the criteria outlined in the About You section of the job description. Applicants are strongly encouraged to highlight relevant experience in the key areas listed, so we can easily understand your main skill strengths and how they align with the role.

Diversity monitoring (this is optional) and your data will at no time be connected with you or your application.

Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.

The National Youth Agency is an equal opportunities employer.

At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.

We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.

Youth Work changes lives

Which is why we’re committed to ensuring that as many young people as possible get to benefit from it.As the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.

We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.

REF-222816

Immigration Advisor

Contracted Weekly Hours: 22.5 – 30 hours

Contract Type: Permanent

Annual leave: 25 days annual leave plus 8 bank holidays per annum (pro rata)

Salary: £28,500 (pro rata) 

Location: ICN office in Bournemouth

International Care Network (ICN) is a Christian charity whose aim is to help to rebuild the lives of refugees, asylum seekers and vulnerable migrants. We are seeking an experienced IAA Immigration Advisor to join our friendly team. We need a qualified IAA Level 2 or Level 3 immigration advisor, or a solicitor/barrister with immigration experience. In this role, you will work with marginalised adults and families, guiding them through complex immigration journeys with compassion and professionalism. Thus, the qualified immigration advisor will play a critical role in helping people find hope and stability in the challenging environment of being a migrant in the UK.

You as the immigration advisor will take a holistic approach to supporting and empowering our service users/clients, working with the rest of the ICN team and partner organisations to ensure their needs are met and barriers addressed. Specifically, you will manage your own immigration caseload, concentrating on applications involving family, private life and other human rights matters as well as protection routes. Although ICN does not currently take on asylum cases, you will provide information, advice and referral to other organisations for people seeking asylum.

ICN provides benefits to staff including:

• Company pension scheme
• Travel costs paid for at 45p per mile, not including travel to and from work
• Staff welfare opportunities including socials and access to external clinical supervision
• Training opportunities relevant to role

ICN will seek to ensure that all existing and potential employees are given equal opportunities. We are committed to diversity and equality of opportunity in our employment policies and practices. Our aim is to promote diversity so that no employee or potential employee will be subject to unlawful or unfair discrimination because of gender, age, marital or civil partnership status, colour, race, nationality or other ethnic or national origin, disability, religion, sexual orientation, gender reassignment, pregnancy or maternity or membership or non-membership of a trade union or political beliefs. We will seek to ensure that no applicant for employment is disadvantaged by conditions or requirements which cannot be justified.

ICN take the safeguarding of service users, staff and volunteers very seriously, with a robust safeguarding policy and process in place. As part of this ICN are committed to developing a safe culture ensuring that all steps are taken to recruit staff and volunteers who are safe to work with our service users and staff, including requiring relevant DBS checks to be taken for roles working with children and/or vulnerable adults.

# immigration advisor # immigration advice # qualified immigration advisor

This is an exciting time to be at Battersea at the start of a new five-year strategy for the charity as it seeks to scale up and deliver new services and partnerships that will help it in its mission to help more dogs and cats, creating lasting change for animals and those who care for them, wherever they are. Earned media and PR is crucial to help Battersea build its visibility awareness, and relevance to new and existing audiences to support engagement with our strategic aims. The PR team play a key part in telling our story, shifting public attitudes, and generating support.

We need a confident, dynamic and enthusiastic Press / Media Officer to help us drive visibility, affinity, and relevance amongst new and existing audiences. They will ensure Battersea maintains a high profile and strong, influential voice by working closely with the media and delivering quality proactive and reactive media activity that supports the charity’s strategic aims to help more animals. This role will focus on promoting the work Battersea is doing to help animals not just at our three centres, but also across the UK and overseas.

Responsibilities will include responding to press enquiries and working with production teams, as well as supporting the wider Marketing & Communications directorate on the delivery of integrated campaigns and PR plans that support our animal welfare campaigning (Our Voice), our brand platform ‘We’re all in for them’, our global programmes strategy, our income generation activity, and our sector and corporate partnerships.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions – up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 5th August 2025

Interview date(s): 13th August 2025 (1st round) & 21st August 2025 (2nd round)

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Role Purpose

This is an exciting opportunity to shape the voice and public profile of one of the UK’s most impactful social justice charities. As Head of Communications, you’ll lead our communications function at a strategic level, inspiring and influencing how we share our story with the world. You’ll craft and deliver bold, creative, and inclusive communications that raise awareness of Pact’s work and help us achieve our ambitious goals. From digital campaigns and media relations to powerful storytelling and brand development, you’ll ensure our voice is clear, compelling, and deeply rooted in the lived experiences of those we serve. As a key member of the Executive Team, you will also play a vital role in shaping the overall strategic direction of the organisation, leading organisation-wide projects and championing a culture of open, values-driven communication.

Key Responsibilities

• You will provide strategic leadership for all communications activity across the charity, working closely with colleagues to develop and deliver multidisciplinary communications plans that support corporate objectives. You will be responsible for evaluating communications performance, reporting against KPIs, and using data to drive improvement. You’ll play a key role in horizon-scanning and forward planning, ensuring our messaging is proactive and responsive to external developments.

• You’ll oversee all of Pact’s digital platforms, including our social media channels and websites, as well as those for the Prisoners’ Families Helpline. You will lead the creation and delivery of compelling content to engage and grow our audiences, ensuring a dynamic and consistent presence across both organic and paid-for channels.

• Marketing and branding will be central to your remit. You’ll lead the development of high-quality, accessible and inclusive marketing materials and publications that inspire and inform stakeholders, staff, volunteers and service users. You’ll ensure the organisation maintains a strong and coherent visual and written identity, and you’ll manage a library of media assets and case studies that bring our work to life. You will also offer trusted support and guidance to colleagues and volunteers promoting Pact’s services locally.

• A core part of the role will involve amplifying the voices of people with lived experience. You’ll oversee the regular generation of powerful case studies and service user stories to be shared across internal and external channels, always ensuring ethical and inclusive storytelling.

• You’ll also contribute to the planning and promotion of key organisational events, including staff and volunteer gatherings, stakeholder roundtables and receptions.

• Ultimately, you will be the guardian of the Pact brand and the leader of our communications culture – someone who empowers others, inspires creativity, and champions clear, compassionate communication at every level.

Person Specification

• You will have significant experience in a senior communications, PR or marketing leadership role, with a proven ability to develop and evaluate impactful strategies. You’ll be an exceptional communicator with a keen eye for storytelling and audience engagement, and you’ll have experience managing digital platforms and growing audiences through content innovation.

• Strong leadership and team management skills are essential, as is a collaborative, facilitative approach that brings out the best in others. You’ll need to be a confident relationship-builder, able to influence at senior levels and build trust with stakeholders, media, and partners.

• Ideally, you will bring experience or understanding of the voluntary, criminal justice or social justice sectors. A strong grasp of inclusive communication and accessibility standards is highly desirable, along with an ethical approach to storytelling that respects and amplifies lived experience.

How to apply:

Please note - interviews will be conducted during the final week of August and the first week of September, 2025.

If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the 'apply now' button.

* We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Other information:

Pact (the Prison Advice & Care Trust) is a pioneering national charity that provides caring and life changing services to men and women in prison, to people with convictions on release and in the community, and to their children and families.

As an inclusive employer, we welcome requests for job adverts and descriptions in accessible formats (for e.g. larger text) for candidates with disabilities, including those with neurodiversity. Please contact us if you require any support in engaging in our recruitment process.

Location: Two days a week in Central Office (Wandsworth / Wormwood Scrubs) with regular travel across England & Wales
Department Marketing and Communications
Job Type: Full time, 37.5 hours per week, Monday to Friday
Contract Type: Permanent
Salary: £46,225 per annum £3,000 market supplement
Benefits: Generous Holiday allowance Season Ticket loan Cycle to work scheme Charity worker discounts Enhanced maternity package Wellness, inclusion, and diversity groups EAP scheme Life assurance

You may also have experience in the following: Communications Officer, Media Manager, PR, Public Relations, Public Relations Officer, Communications Manager, Marketing Communications, Campaign Manager, Project Management, Charity, Third Sector, Charities, NFP, Not for Profit, etc.

REF-222 719

The Administrative Assistant will play a key role in supporting our WOW (Women Off to Work) team with its successful delivery of this employability support programme. The role holder will provide high quality administrative and customer service support to the WOW programme, helping to ensure smooth delivery of sessions and a strong support service for local women.

We would love to see an application from you if you have:

• Demonstrable administrative experience
• The ability to work both independently and as part of a diverse team
• An understanding of the needs of women who are marginalised within the world of work

About the Project

We are delighted to have been awarded funding by the National Lottery to deliver a third phase of our incredibly popular Women Off to Work (WOW) programme. Since 2017, WOW has supported hundreds of local women from predominantly Global Majority communities through holistic training and pathways into work programme.

WoW delivers a blend of life and vocational skills training, promoting general employability and improved wellbeing through work experience placements, internships, job brokerage, practical advice on self-employment and micro-businesses, ESOL classes and more. The programme provides women with opportunities to gain formal and accredited training qualifications and provide support with tailored into-work action plans.

About Us

The Abbey Community Association is a charity on a mission to support the communities of south Westminster to improve their quality of life by providing the space, services and opportunities to the people who need it most. Our vision? A community that feels healthier, happier and able to access the support it needs, when it needs it.

From our central London community hub, we offer a wide range of activities, services and courses to help address the needs of local people in South Westminster across 4 key areas: physical health, mental health, poverty and reducing isolation and loneliness amongst the elderly. Our programming includes exercise and dance classes, training and employment support, arts and social activities, and more.

Staff benefits for working at The Abbey Centre:

• Subsidised lunch
• Interest-free season ticket loan/bicycle loan scheme
• 23 days annual leave (plus public & statutory holidays) – pro-rata
• Contributions of 6% of salary into stakeholder pension scheme, when matched by 3% personal contributions.

Deadline to apply: 9am on Monday 11th August

Interviews: Week commencing 18th August at The Abbey Centre

If you do not hear from us within 4 weeks of the deadline, please assume your application has not been successful on this occasion.

Use your creativity and strategic voice to lead communications for a nonprofit transforming how economics is taught across 11 countries. We're looking for a globally minded communicator who can shape messaging, grow visibility, and help us inspire the next generation of economic thinkers.

The Economic Fundamentals Initiative (EFI) is a U.S.-based 501(c)(3) NGO founded in 2019, dedicated to enhancing economic and financial literacy across the Western Balkans, South Caucasus, Central Asia, and Ukraine. We collaborate with universities, policy institutes, and nonprofits in 11 Partner Countries to deliver educational materials and programs in both English and local languages, with the aim of fostering broad-based interest in economics and personal finance.

We’re looking for a self-starter with exceptional communication skills and a strong sense of mission to serve as Marketing & Communications Director. This role is ideal for someone who thrives in a flexible, collaborative environment, brings both strategic and creative thinking to the table, and understands the value of effective storytelling in international development work.

Our Value Proposition: Empowering individuals and societies through the economic literacy essential to thrive and prosper.

You should be supportive of free-market principles and intellectually curious about the region’s transition from communism. Cultural sensitivity, adaptability, and a willingness to travel occasionally are also important.

Key Responsibilities

Strategy & Coordination

• Develop and implement a comprehensive communications strategy aligned with EFI’s development and partnership goals

• Ensure consistent messaging and brand identity across all EFI materials and platforms

• Collaborate with EFI's Partner Relations Director and in-country partners to amplify media presence and highlight local impact

Content Creation & Management

• Write bi-weekly “What’s New” updates and quarterly development newsletters

• Collect and curate testimonials, success stories, visuals, and key data for donor and public communications

• Lead content design and updates for EFI’s development-facing website

• Create and manage tailored communications for fundraising campaigns and presentations

• Oversee production of EFI’s Annual Report and other external-facing materials

Media & Social Presence

• Plan and manage EFI’s social media content strategy and publishing calendar

• Coordinate with external creatives (freelancers or agencies) for content production

• Monitor and report on digital engagement metrics to inform strategy

Events & Visual Media

• Manage photography and visual documentation for EFI events and milestones

• Hire and oversee photographers, videographers, or designers as needed

• Lead production of promotional and explainer videos

• Ensure visual storytelling aligns with EFI's values and voice

What We’re Looking For

• 5+ years of experience in communications, marketing, or related roles — nonprofit or international development experience a plus

• Excellent writing and editing skills in English; clear, engaging, and versatile tone

• Ability to coordinate across time zones and cultures with ease and diplomacy

• Strong visual literacy and basic familiarity with design principles or tools

• Experience working with content management systems, social media platforms, and newsletter tools (e.g., Mailchimp, WordPress)

• Flexibility to travel internationally on occasion

What We Offer

• A remote-first position with flexible hours

• The chance to work closely with a small, mission-driven team

• Meaningful impact on education and civic engagement in a historically underserved region

• Collaboration with motivated colleagues and partner organizations across diverse cultural contexts

At Cruse, we have recently launched our new strategy, setting out our charity’s plans to grow our income and build on our expertise and unique position in the sector. We provide expert bereavement and grief information and support, and our charity has been supporting people for over 65 years. We support adults, children and young people across England, Wales and Northern Ireland, through our national services, 84 local branches and online information about grief and bereavement.

You will lead the Community Fundraising and Individual Giving team to inspire support and donations from groups, organisations and individuals in local communities across England, Wales and Northern Ireland. You will oversee a range of activity across the Community fundraising team and manage a portfolio of relationships including Fundraising Champions (volunteers in branches) and key donors and supporters. You will review, inform and deliver activity to secure individual giving income and promote gifts in Wills, building our income from individuals including those who have received support from Cruse.

As part of the Income and Marketing/Communications Management Team, you will help shape plans to grow our income, raise awareness and increase engagement from volunteers and donors. Working with key colleagues in Services, Volunteering and Finance, and key volunteers, you will build our approach to Community and Individual Giving.

Timeline:

Closing date: 6th August 2025

Interviews: w/c 18th August 2025

NB We reserve the right to close the vacancy early if a high volume of applications is received.

The selection process will involve two stages. First interview will be by video call. Second interview is planned to be via video call, but we reserve the right for an in-person meeting.

If you require any reasonable adjustments to support you during the interview, please don’t hesitate to let us know—we’ll be happy to accommodate.

Digital Marketing Officer Salary: £27,804

Letchworth Garden City/ home working (hybrid) Full time (35 hours a week)

Permanent

Flexible working considered

 Are you a digital whizz, with a flair for design and copywriting? Do you enjoy crafting engaging social media and email campaigns to promote and support a worthwhile cause? If so, we have the perfect opportunity for you.

This is an exciting chance to lead on the MS Trust’s social media channels, whilst playing an integral role in the wider marketing and communications of the MS Trust. We're looking for someone with experience of applying a proactive, creative, and data-led mindset to digital marketing, ultimately boosting our visibility and articulating our cause through social media and email campaigns.

However, for the right person, relevant transferable skills and an enthusiastic approach are just as important. We encourage you to apply, even if you feel you may not meet all the criteria listed.

Our charity

For over 30 years the MS Trust has been here to help everyone living with multiple sclerosis. We are here from the moment of diagnosis and throughout their journey, today, tomorrow and every day after that. We provide vital information and support to people with MS and their families, whilst training and educating MS health professionals to ensure they provide the very best care available.

The role

As our Digital Marketing Officer you will own and manage our social media presence and lead our internal email marketing processes. As you are delivering content across a range of digital platforms you will need an eye for detail, some creative flair and an understanding of what resonates with the people of our community.

With experience across a range of social and digital channels you will need to be a strong communicator, with the ability to build relationships with people across the organisation and external stakeholders.

The Digital Communications Officer will play a key role in supporting the Head of

Communications & Marketing manage the ‘public face’ and reputation of the MS Trust.

What we can offer

· 25 days annual leave per year plus bank holidays, which increases with length of service to 30 days.

· Company pension with enhanced employer contribution. Salary Sacrifice scheme available.

· Death in Service benefit.

· Enhanced maternity, paternity and adoption pay.

· Sick pay.

· Hybrid working.

· Employee Assistance Programme

· Fantastic office location with free parking, local to town centre and train station. Good transport links to London and  Cambridge.

· Learning and development policy to develop all staff.

· Cycle to work scheme, Volunteering day and Season ticket loans.

· Excellent transport links to London and Cambridge by train.

· Ample free parking for commuters.

To find out more and apply

Please visit our website to download a job pack and application form (CVs will not be considered).

 As part of our commitment to equality, diversity and inclusion (EDI), we appreciate

your time completing the form, as this allows us to keep our recruitment process fair and neutral.

Closing date: 5pm on 30 July 2025

First Interviews: 4 August 2025

Job Title: Senior Communications Officer

Reports to: Communications Manager

Line reports: None

Contract terms: Full time

Salary: £39,629

Location: London-based, with hybrid working

The Royal College of Ophthalmologists is a membership organisation and the voice of the profession, with 4,500 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.

Job purpose

Part of the Policy & Engagement department, the Senior Communications Officer is responsible for devising and supporting strategic communication initiatives that elevate the College’s visibility, advocate for the importance of sustainable ophthalmology services, spotlight our work and values, and promote membership. Working with colleagues, members and external partners, you will craft, execute and evaluate multichannel campaigns, secure profile-raising media coverage, and create engaging content for all our communications channels.

Main responsibilities

Strategic communication planning

• Plan, deliver and evaluate multichannel communications campaigns and plans – working with colleagues across the College to identify objectives, target audiences and key messaging.
• Contribute to developing and implementing communications strategies to increase the College’s profile, promote its work and the importance of ophthalmology, and support membership recruitment and retention.

Content development and management

• Contribute to developing, delivering and evaluating the performance of our content strategy and organisation-wide annual content plan.
• Work with all College departments to develop promotional materials, and to identify and gather content, stories and information for sharing across College media.
• Produce engaging, and accessible content for the College’s member magazine, social media accounts, website and e-newsletters.
• Copyedit, proofread and format publications, and manage the production of printed materials, including liaising with printers, designers, and other external suppliers.
• Help keep the College’s photo library up-to-date, and work with colleagues to commission photographs.

Media relations

• Identify new and nurture existing relationships with editors, journalists, commentators and producers, expanding and updating our contact list.
• Develop and implement a schedule of strategic media engagement, identifying new opportunities upon which the College should capitalise.
• Handle day-to-day proactive and reactive media relations, including acting as the first point of contact for media enquiries; writing and pitching comments, press releases, quotes, and op-eds; arranging interviews; and working with international, national and local media.
• Record, monitor and report on the College’s media activities, coverage and performance.
• Work with the Communications Manager to brief and commission training for College spokespeople.
• Work with colleagues to keep our media lines on priority policy issues up to date.

 Digital communications

• Co-plan, produce and distribute targeted and segmented e-newsletters.
• Develop and implement a social media schedule that is aligned with organisational and departmental objectives, capitalises on external opportunities, reflects the latest trends and best practice, and delivers regular, timely and targeted posts.
• Manage the College’s social media channels day-to-day, producing topical and relevant content, and monitoring and responding to comments and messages.
• Support the Communications Manager in maintaining and managing the College website, including inputting to reviews and our ongoing redevelopment project and content audit.
• Support and train colleagues in using our content management system (CMS).
• Monitor and report on the College’s digital performance monthly.

Brand management

• Uphold the College’s brand identity and messaging across all materials and platforms.
• Help champion and ensure compliance with the College’s brand and style guidelines.
• Support the department in averting and handling communications crises as needed.

 Other

• Undertake any other reasonable duties as required by the College
•  Working outside normal hours and/or overnight stays may be necessary to support the delivery of key organisational events.

Inclusion and diversity statement 

The College is committed to encouraging inclusion, equity and diversity among our staff, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010. We want a working environment where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all employees to champion and live our values through their work at every opportunity.  

Our values 

Inclusion

• actively welcoming a diversity of experiences and perspectives
• everyone being respected and encouraged to participate regardless of their background or role

Integrity

• being open and honest, demonstrating accountability in all its work
• evidenced-based and transparent decision-making, utilising a range of data, information, expertise and experience

Innovation

• creating novel opportunities to advance and deliver on its aims, anticipating changing circumstances
• actively welcoming fresh ideas and approaches
• fostering a climate of ambition and excellence drawing on expertise from across the College’s communities

Improvement

• being a learning organisation, reflecting on both successes and mistakes
• continuous and sustainable development across all its activities

Person specification

Knowledge, qualifications and experience

• Demonstrable expertise in strategic/corporate communications, with a professional qualification or evidence of learning in communications, public relations, journalism or marketing
• At least three years’ experience of working in a busy communications team, press office or newsroom
• Experience of devising, implementing and evaluating multichannel communications strategies and/or campaigns
• Experience of writing materials for a range of audiences, including blogs, magazine/news articles, newsletters, social media posts and website copy
• Experience of commissioning, editing, and proof-reading copy, ensuring adherence to brand and style guidelines
• Working knowledge of the media and experience of fielding enquiries, and developing briefings and press releases
• Experience of using CMS, website analytics, social media monitoring and scheduling tools, and e-newsletter software
• Knowledge of best practice and emerging trends in digital and social media
• Working knowledge of IT systems – including Microsoft Office, CRMs, and digital asset management tools

Skills and abilities

• Strong strategic planning, prioritisation and organisational skills
• Excellent communications and editorial skills, with an outstanding command of written English and an exceptional attention to detail
• Strong analytical skills to evaluate impact and identify opportunities for improvement
• Search engine optimisation writing and editing skills
• Strong interpersonal skills and an ability to build positive relationships with internal and external stakeholders, including the media
• Ability to generate new ideas, take initiative and problem solve
• Adaptability and an ability to work well under pressure and manage often conflicting demands within tight timeframes

Personal qualities (attributes)

• Commitment to equity, diversity and inclusion and understanding of how this applies to own area of work
• Commitment to own continuing professional development
• Demonstrates a positive ‘can do’ attitude

Staff benefits

We offer a friendly and supportive working environment and make sure our employees are well looked after with a great benefits package, which includes:

Work life balance and family friendly benefits

• Hybrid working
• 25 days of annual leave, increasing to 30 days with length of service (plus bank holidays and office closure between Xmas and New Year)
• One day of paid leave to move house
• Enhanced parental leave

Planning for your future

• Employer pension contributions up to a maximum of 12%.

Career development

• All staff are offered opportunities for learning and development, in addition to a comprehensive e-learning package
• Study loans

Travel

• Season ticket loan
• Cycle to work scheme

Wellbeing

• Health cash plan
• Summer Fridays (staff can finish 90 minutes early from mid July to the end of August)
• Enhanced Employee Assistance Programme (with access to free counselling sessions)

Please submit your CV (maximum two pages) and a covering letter (maximum one page). 

The cover letter must explain what makes you suitable for the role. Please use the job description for reference.

Interviews will be held at our office in Euston, the week commencing 18 August 2025. Please indicate if you are likely to need any reasonable adjustments to successfully complete this interview.

Applicants must already have the right to work within the UK without restriction. Only shortlisted candidates will be contacted.

The closing date for applications is 11 August 2025.