Data manager jobs

Local Government Scale SO1 SCP23 – 25 £35,377.47 to £36,662.63 pa inc

London Weighting

Fixed Term contract to 31st March 2026 – May be extended subject to funding (plus 6% contributory pension. 35 hours per week).

Due to the immediate need for this post we will be interviewing suitable applicants as they are received.

The Care Navigator will support those with long term conditions to access timely care and community support services. Working closely with Camden GP practices and Integrated Care Teams is required as is accurate record keeping using IT systems. Through timely intervention and care co-ordination, unnecessary hospital admissions, GP appointments and residential placements will be reduced.

The successful candidate will come from an information/advice, social care or health background, must be computer literate, and have excellent people and communication skills, and able to work in a multi-disciplinary team. Experience of person centred planning is required. It is important that a candidate promotes a culture that values, protects and uses information for the success of the organisation and benefit of its clients/patients. For this role it is essential that you to have the ability to travel across Camden as the role involves visiting clients in their own homes. This is a full time role with no job share opportunity and works out of GP practices in Camden. AUC offers a contributory pension, and season ticket or bicycle loan facility.

Closing date: Rolling recruitment

Interview date: TBC

As part of the application process please submit a CV and Covering letter, demonstrating how you meet the shortlisting criteria in the Person Specification. Please also complete and return the criminal convictions declaration form.

Age UK Camden is an Equal Opportunities and London Living Wage Employer. Registered Charity No. 293446

About us

SurvivorsUK exists for men, boys and non-binary people who have experienced any form of sexual violence. 

We support – by providing services such as a helpline, counselling, ISVA and groupwork.
We challenge – by raising public awareness of the issue, and dispelling myths
We build – by creating and facilitating networks for better access to help

Role

In this exciting yet challenging role as Trainer, you will train prison staff across London to understand the impact of sexual violence on male, boy, and non-binary prisoners, by raising awareness of sexual violence within prisons and equipping staff with the tools to respond appropriately. You will be establishing and strengthening referral pathways for survivors in London prisons, and gather key insights to inform future service provision and systemic change.

Please see attached Job Description and Personal Specification for more information.

Benefits of Working with Us

- We are a Disability Confident Employer
- Access to Employee Assistance Programme
- Access to Clinical Supervision, if relevant for your role
- Acces to gym at our Hackney Wick offices
- Commitment to your professional development

How to apply

To express an interest in the role and to be considered, please review our JD and Personal Spec and submit the following:

• An up-to-date CV.
• A supporting statement that addresses each requirement within the person specification and outlines your motivations for applying.

Closing date: Friday 16th May at 11:30pm 
Shortlisting for Interviews: Week beginning 26th May. Interview will be held remotely via Teams or Zoom.

We especially encourage applications from individuals who reflect the diversity of the communities we serve, including men, non-binary, Black and Asian, trans, disabled people, and those from other marginalised groups. We recognise and value the unique experiences that arise from the intersections of these identities, and we particularly welcome applications from people with lived experience or a strong understanding of the issues faced by our service users.

At SurvivorsUK, we are committed to creating an inclusive and supportive work environment where everyone is empowered to bring their full, authentic selves to work. We also understand the importance of work-life balance and are open to discussing flexible working arrangements, including job share opportunities, to support candidates with caregiving responsibilities or other needs.

If you require any adjustments during the recruitment process or have any accessibility needs, please let us know. We are here to provide any support necessary to ensure the process is inclusive for you.

The role is a key part of the Doctors of the World (DOTW) UK Policy and Advocacy team, contributing to the implementation of our three-year strategy and maximising the impact of our policy and advocacy function. The team focuses on influencing UK health and migration policy, improving access to NHS services for minoritised communities and populations and strengthening the right to health in the UK.

The post holder will play a critical role in ensuring DOTW UK’s advocacy and influencing work is informed by our service users’ experiences and seeks to bring about the changes they want to see. To this end, the role will lead work with DOTWs expert by experience group, liaising and coordinating different engagement activities, identifying co-production opportunities and supporting members of the group to meaningfully participate in the organisation’s advocacy work and drive change.

Those with lived experience of migration, the asylum system, homelessness, or exclusion from health services are encouraged to apply. 

We are recruiting for this role on a rolling basis; we will review all applications on receipt and invite applicants that meet the minimum requirements to interview. 

Job Title: Eastern European Floating Support Worker 

Location: Hybrid working with a requirement to occasionally work at Head Office (Vauxhall, London) and co-locations across London
Salary: £28,857.12 per annum inclusive of London weighting if applicable
Contract type: This post is Fixed Term Contract until March 2026. There is a possible extension of contract depending on funding

Hours: 37.5 hours per week 

We are recruiting for Floating Support Worker who will support the Ascent Pan London Service in building sustainable referral pathways and joint working protocols with a range of partners working with survivors of domestic abuse

You will provide capacity-building in the form of advice, advocacy, support, and briefings across the London boroughs to statutory agencies and community organizations around the needs of Eastern European domestic abuse survivors, to embed best practice across our communities. 

It is desirable for candidates to be proficient in one or more Eastern European languages.

You will have proven experience of providing direct emotional and practical support to women as well as up-to-date knowledge of legislation relating to survivors of gender-based violence. You will have excellent casework skills, good written and verbal communication skills, clear professional boundaries and be a proactive team player. All candidates must demonstrate a commitment to the feminist values of empowerment and equality which underpin all of our work. 

The post holder will provide a high-quality personal welfare support service to Eastern European survivors of domestic abuse and other forms of violence and abuse and their children. The post holder will empower Eastern European survivors by providing them with emotional and practical support, including support to access safe accommodation. 

The post holder will provide capacity building in the form of advice, advocacy, support and briefings across the London boroughs to statutory agencies and community organizations around the needs of Eastern European domestic abuse survivors, to embed best practice across our communities. 

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 16 May 2025

Interview Date: 27 May 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Position: Senior Philanthropy Officer
Type: Full-time (35 hours a week), permanent
Location: Office-based in London with flexibility to work remotely
Salary: £33,044* per annum plus excellent benefits
Salary Band and Job Family: Band 2, Charity 

*You will start at our entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

The Philanthropy team is part of the Philanthropy and Partnerships department, whose primary goal is to engage high value supporters and fundraise for the Stop MS Appeal.

As Philanthropy Officer, you will work closely with the Philanthropy manager, raising income for the MS Society from philanthropy fundraising activities as per the agreed objectives and targets.

You will identify, engage and steward philanthropy prospects through events and other appropriate fundraising activities, generating income to achieve ambitious targets and delivering a first class supporter experience.

You will ensure the provision of excellent individual care to ensure long term commitment, contributing to the overall implementation of our Philanthropy team’s objectives.

Closing date for applications: 9:00 am Friday 23rd May 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Home-Start Epsom, Ewell and Banstead is a voluntary organisation committed to promoting the welfare of families and children. Staff and Volunteers offer regular support including emotional and practical help to families in their own homes and specialist projects within the community.

We are recruiting for a part-time Community Engagement and Fundraising Officer. You will need enthusiasm, excellent networking and negotiation skills, with the ability to engage with the local community, individuals and businesses. You will have past experience in raising funds and with your local knowledge, will have the ability to generate income from a range of sources across Epsom, Ewell, Banstead and North Mole Valley. Knowledge of Home-Start would be advantageous.

You will have good IT, evaluation and report writing skills. Excellent communication skills are essential. You will have the ability to handle confidential financial and other data. You should understand and be committed to the role of the voluntary sector, be able to work in a small team, demonstrating the ability to work flexibly.

Use of a car (expenses paid) is necessary. A basic disclosure and barring (DBS) check will be required.

We will interview as applications are received, so please apply on our website at your earliest convenience. For an informal conversation prior to applying, please contact Michelle (contact details on our website and CharityJob profile).

Please note: Following Safer Recruitment standards, we do not accept CVs

Home-Start Epsom, Ewell and Banstead is committed to equality of opportunity and diversity and actively encourages applicants with diverse backgrounds and experiences.

Home-Start Epsom, Ewell and Banstead is committed to safer recruitment practice as an important part of safeguarding and protecting children and vulnerable adults.

Home-Start Epsom, Ewell and Banstead is a Company Limited by Guarantee (No 8765689) & a Registered Charity (No 1156539.)  

We are looking for a Finance Officer at Cruse Bereavement Support. You will assist the Finance Team in maintaining accurate financial records of the charity. The work will involve processing sales orders and invoices, customer receipts and credit control. The role also includes completing bank reconciliations, processing expenditure and liaising with suppliers to ensure the account statements are accurate, and preparing accruals and prepayment schedules.  This is a unique opportunity to gain experience at a national charity and help make a difference.

How to apply

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. 

The closing date for applications is 18th May 2025, with interviews taking place from 21st May 2025 via Microsoft Teams.

Please be advised that if you do not hear from us by 21st May 2025, unfortunately on this occasion you have not been shortlisted.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

· Applicants in England and Wales: DBS Code of Practice

· Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.   

Who are we?

Founded in 1996 as the Sleep Apnoea Trust Association, a charitable incorporated trust, we're a patient support charity run mainly by volunteer patients

Be a part of our mission in working to improve the lives of sleep apnoea patients, their partners and families

Key duties and reponsibilities:

Management Role

· Based on the policies of the charity as defined by the Trustees Board (created Oct 2022 AGM), manage the affairs of the charity with due respect for its heritage, status and independence.

· Within those defined policies, take decisions that allow the development of its business activities, liaising with other Trustees as necessary, and report to the Trustees on a regular basis.

· When necessary, liaise on allocation of duties to other Trustees on a cooperative basis.

· Represent the charity at occasional public events and meetings with collaborative partners and in negotiations, e.g. NICE, ARTP, Sleep Clinics.

· Act as main point of external contact and manage that contact as appropriate.

· Take purchasing decisions within the defined responsibility of the position.

· Modernise and develop the SATA business on as cost efficient basis as possible — goal is generally self-financing.

· Explore business opportunities as appropriate. 

· Identify risk, consult with other officers and recommend action for Board decision.

· Finalise move to paperless operation.

 

Administrative Duties

· Arrange Trustee Board Meetings.

· Manage Membership Database.

· Administer Membership Renewals.

· Register & acknowledge new memberships.

· Handle resignations, deaths and other membership issues with appropriate respect.

· Acknowledge Donations.

· Administer Gift Aid claim with Treasurer.

For the full job description and further information, please refer to the attachement below. 

Contract: Permanent, full time hours
Location: Birmingham
Salary: £80,000 – £85,000 per annum
Hybrid working: 2 days/week onsite, 3 days/week WFH

Key Areas: Talent, L&D, Reward, EDI & Engagement

Join GreenSquareAccord in this strategic leadership role, driving people and culture transformation across the organisation.

In this role you will:

• Lead the design and execution of talent, leadership, EDI, reward and organisational development strategies
• Build a values-led, inclusive culture that enables high performance and sustainable change
• Oversee and shape succession planning, early careers and learning strategies for future capability growth
• Drive innovation across engagement, wellbeing, reward and recognition
• Lead and develop a multidisciplinary team across Talent, L&D, Reward and EDI
• Use data insights to influence decision-making and demonstrate measurable impact
• Partner with senior stakeholders and external providers to deliver high-quality outcomes
• Represent GSA externally, bringing best practice and thought leadership into the organisation

You will bring:

• Significant experience in talent and organisational development leadership roles
• Deep understanding of EDI, employee engagement and leadership development
• Track record of delivering strategic initiatives with impact in complex environments
• Strong stakeholder management skills and the ability to influence at executive level
• Analytical mindset with the ability to interpret data to inform strategy
• Public sector or not-for-profit experience
• CIPD or ILM qualifications advantageous

Fantastic benefits include:

• 25 days annual leave rising to 30 with service, plus your birthday off
• Social Housing Pension Scheme (SHPS) with death in service benefit of 3x salary
• Enhanced maternity, paternity and adoption leave
• 24/7 virtual GP and access to counselling support
• Health cash plan, wellness centre, personal accident and cancer cover via rewards site
• Discounts at top retailers through the Blue Light Card and benefits platform
• Long service awards and paid sickness benefit of at least eight weeks

For more information about the role, please contact Matt Alderson at Ivy Rock Partners for a confidential conversation.

Location: Luton / Hybrid (2–3 days on-site per week)
Salary: £50,868 (H1), rising to £52,140 (H2) subject to performance criteria
Full-time | Permanent

Harris Hill is proud to be partnering with Keech Hospice Care in the search for an ambitious and strategic Head of Personal Giving.

As part of Keech Hospice's bold new fundraising strategy, we are seeking a dynamic leader to transform the way personal giving contributes to long-term income growth. This pivotal new role offers the opportunity to lead and expand a multi-channel, insight and data-led approach to personal giving - including legacies, in-memory giving, lottery, regular giving, payroll giving, and appeals. Your mission will be to build deep, long-lasting relationships with individual supporters, driving growth in income and supporter lifetime value.

Reporting to the Associate Director of Supporter Engagement, you will lead a passionate and skilled team of six, including three direct reports (Managers of High Net-Worth Individuals, Individual Giving, and Legacy and In Memory). Together, your team will deliver and grow a budget of £2.4 million+, with a goal of increasing personal giving income by 40% over the next three years.

As Head of Personal Giving, you will work closely with the Head of Public Giving to ensure an integrated supporter experience across all channels, creating seamless journeys through innovative use of insight, digital channels and automation to deepen donor engagement, improve retention and enhance supporter experience across all giving levels.

This is an outstanding opportunity for a values-driven, results-oriented leader with a flair for storytelling, strategy and data-informed decision-making.

Key Responsibilities:

• Deliver an integrated strategy for personal giving that drives acquisition, retention and long-term income growth
• Lead and empower the personal giving team to deliver annual income targets and KPIs aligned to Keech’s strategic goals
• Design and implement automated and personalised supporter journeys that enhance donor experience across channels and gift levels
• Personally cultivate and steward a portfolio of high-net-worth and legacy donors, developing deep, meaningful relationships
• Use data insights and financial analysis to guide decision-making and evaluate fundraising performance
• Champion innovation in supporter-centric digital engagement , and explore new income streams and supporter engagement tactics
• Work cross-functionally to align fundraising strategy with public giving, brand, marketing and supporter communications
• Ensure best practice, compliance and continuous improvement across all personal giving activity

Requirements:

• Significant experience in individual and personal giving, including legacy, mid/high-value gifts, regular giving, and digital engagement
• A track record of growing income and improving donor retention through insight-led strategies and data segmentation
• Demonstrated experience managing high-performing fundraising teams and complex budgets (ideally £1M+)
• Proven success building relationships with high-net-worth individuals and philanthropic supporters
• Strong understanding of CRM systems, digital marketing, and automation tools to support integrated fundraising
• Excellent written and verbal communication skills, with the ability to inspire, influence and motivate donors and stakeholders
• Commitment to Keech Hospice’s values and the ability to lead with compassion and professionalism

This is an exciting time to join Keech Hospice Care as we build a resilient, high-performing fundraising team to secure the future of our compassionate services across Bedfordshire, Hertfordshire, and Milton Keynes.

Application Process:

• Deadline: 9am, Monday 2nd June 2025
• First Interviews: 9th or 11th June 2025
• Second Interviews: Wednesday 18th June 2025

For a full job description and details on how to apply, please contact Dominic at Harris Hill: via the apply button

Please note, due to the high volume of applications we receive, only shortlisted candidates will be contacted. If you do not hear from us, please assume your application has not been successful on this occasion.

Harris Hill is a certified B Corp™ and a leading charity recruitment agency, committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.

Location: Remote
Department: Fundraising
Job Type: Full time
Contract Type: Permanent
 
Re-engage has just launched a new five-year strategy which will have growth at its heart. We’re looking for an exceptional person to join our team as Supporter Care Officer and be a vital part of this exciting phase of our development.
 
This is a new role within a growing fundraising team which is aiming to significantly grow income to achieve our growth strategy. Reporting to the Individual Giving Manager, your main responsibility will be to develop relationships with individual and community donors, and legacy pledgers. Your personalised approach and friendly manner will help them feel valued, understand the life changing difference they make and deepen their connection to our work reducing loneliness in later life. As part of your role, you will also have opportunity to support the Individual Giving Manager with fundraising activities.
 
Key responsibilities

• Be the first point of contact for supporters and build good relationships with them - respond to queries, take donations, and support them in their fundraising.
• Develop a programme to regularly thank donors for their support and find out more about them, including a schedule of supporter phone calls and sending a donor survey.
• Make sure all individual, community and legacy gifts are recorded correctly on our CRM and thanked within a timely manner. Look for new ways to thank donors in a way that surprises and delights.
• Develop and implement personalised stewardship plans for donors and legacy pledgers to provide regular updates that demonstrate their impact or help to build engagement ahead of a fundraising appeal.
• Work with the Individual Giving Manager to communicate with one-off donors about how they can set up a regular gift, and to regular givers about how they can increase their gift.
• Provide support on the production of fundraising appeals, identifying potential stories to use, writing briefs and liaising with suppliers, producing mailing lists and analysing results.
• Work with the Individual Giving Manager to develop and implement marketing plans for challenge events, community, in memory and legacy fundraising, planning regular content throughout the year and identifying key times to promote specific activity.
• Look for opportunities to incorporate legacy messaging into other communications with donors, volunteers and older people.
• Support on the development of new KPI and reporting frameworks, and help to update results for post-campaign and ad-hoc data analysis projects.
• Keep up to date with developments in direct marketing and fundraising practise. Comply with the Fundraising Regulator Code of Fundraising Practice and charity/fundraising law at all times.

 
You may be required to undertake other duties that fall within the nature of the role and responsibilities of the post. There may be occasional out of hours work required.
 
Benefits

• Salary – £27,000 per annum
• 35 hours per week, Monday to Friday
• Home-based (with occasional UK travel)
• 26 days annual leave plus all Bank Holidays
• bhsf cash plan, 3% pension contribution, death in service insurance
• Learning and development opportunities, Employee Assistance Programme

 
About you
 
Essential

• Interest / experience in providing a great experience for donors or customers.
• Excellent interpersonal and communication skills, both verbal and written.
• The ability to convey our key messages succinctly and effectively, taking an emotive storytelling approach to demonstrate the impact and outcomes of our work, and ensuring all materials follow Re-engage’s brand guidelines.
• The ability to work on own initiative, be disciplined, enabling the prioritisation of work, particularly under pressure, in order to meet deadlines.
• Computer literate with word processing skills and familiarity with the use of databases and spreadsheets – word, excel and internet.
• Strong analytical skills, meticulous attention to detail and a methodical approach to work.
• Ability to work effectively and efficiently within a team context, supporting colleagues and working independently when necessary.
• A positive ambassador for Re-engage - committed to an organisation that challenges ageism, empowers volunteers and recognises and values diversity.
• A commitment to embracing the values of Re-engage, and to our motivation to harness technology.

 
Desirable

• Experience of using a CRM based on the Microsoft Dynamics platform.
• Experience of using Microsoft PowerBI.
• Interested in learning about loneliness, social isolation, and factors that impact the ageing population.
• A clear understanding of safeguarding systems and processes and of confidentiality and the implications of GDPR when working with supporters, volunteers and older people.

 
About Re-engage
 
Re-engage is a charity that is positive about older age and committed to reducing loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation.
 
Our volunteers work together to create better communities and help to enrich the lives of our members. Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age.
 
We are proud of our values - positive, innovative, transparent, evidence-based, and accountable - and of our ethos of bringing generations together.
 
Our vision is a world where no one is ever too old to make friends and enjoy social interaction.
 
Our mission is to work within communities to end social isolation and loneliness in older people.
 
Re-engage is committed to growing a staff team that enjoys coming to work every day and gets satisfaction out of being part of delivering significant impact to the lives of older people. We all work remotely, and we don’t let that stop us from getting to know each other and enjoying down time together. Our wellbeing programme includes multiple interest groups: music, books, hobbies etc as well as coffee and catch ups, quizzes, mindfulness, and other group activities. Everyone is encouraged to get involved in working groups and staff networks, all of which contribute to us getting to know each other. We have strong values and promote behaviours that underpin all we do.
 
How we recruit
 
Don’t meet every single requirement? Studies have shown that women and people from ethnic minority backgrounds are less likely to apply to jobs unless they meet every single qualification. At Re-engage we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we’d encourage you to apply anyway. You may be just the right candidate for this or other roles.
 
Re-engage uses the Hireful platform which helps remove unconscious bias for a forward-thinking, fair, and objective alternative to traditional hiring. Instead of using your CV alone, we'll be asking you to answer questions to test essential skills needed for the role. The responses are then anonymised and reviewed in a random order by members of our team. This enables us to make data-driven assessments focused on someone's ability, rather than their background.
 
The Hireful platform also asks some demographic questions before you start your application. We never see these responses with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions.
 
We would rather AI wasn't used for your answers as we want the real you, however we do reserve the right to reject applications if we feel the use of AI has been excessive.
 
The closing date is midnight on 18 May 2025 and interviews will be held on Tuesday 27 and Wednesday 28 May 2025.
 
REF-221402

Head of Homelessness and Complex Needs 

£57,952 a year 

Stoke, Stoke-on-Trent 

Hours per week: 37.5 

Contract type: Permanent 

As Head of Homelessness and Complex Needs, you’ll lead the delivery, development and growth of Concrete services, to enable us to achieve our ambition of making homelessness history. You will strategically and operationally lead and coach all teams to deliver a range of services across North Staffordshire and Cheshire East. 

Job requirements 

• Lead Concrete’s homelessness housing and support services across Staffordshire and Cheshire East. 

• Define and review services to ensure that the needs of customers are met, and develop new and existing services for Concrete’s customers, with a focus on preventative measures. 

• Manage property portfolios, acquisitions, and developments. 

• Raise awareness of homelessness and promote the work of Concrete to make homelessness history. 

• Effective leadership and management of people, including maintaining positive team dynamics, ensuring teams and services are well developed, induction and training of staff and coaching and support to ensure further development. 

• Meet legislative and contractual requirements and ensure compliance with the use of systems and collection of data. 

• Be the primary point of contact at a senior level with partners, representing Concrete at local, regional and national forums. Establish and maintain positive working relationships with other relevant agencies. 

• Ensure that customers are involved and embedded in the day-to-day practice of services. 

• Be actively engaged in the promotion of homelessness services, initiatives and campaigns. 

• Act as the spokesperson for publicity opportunities, alongside the Executive Director of Support and Wellbeing. 

What we’re looking for 

• Good standard of education GCSE in English and Maths or equivalent, with a relevant qualification in housing/social care/support services and with evidence of career progression and self-development. 

• Experience managing supported housing and/or homelessness services. 

• Experience building positive working relationships with commissioners, funding schemes and partners. 

• Experience managing, coaching and developing people at Team Leader level or above, across multiple services and locations. 

• Knowledge and experience of managing contracts and services, with effective management of teams within funded and regulated services. 

• Up to date with current issues, practices and laws within safeguarding, homelessness, mental health and housing. 

• Great written and verbal communication skills and experience working with people at all levels. 

• Self-aware, engaging of others, able to lead change and achieve results. 

• Empathetic and understanding of Concrete’s diverse customer group, with a drive to create the best possible services to meet their needs. 

• Enhanced DBS check. 

• Driving licence with access to own vehicle for work. 
  

Help us give those without a plan, voice or home to build concrete futures by tackling the issues that keep people from finding their own home. Apply now! 

We’ll be interviewing as we go so might close the application process early if we find the right person. 

#Homelessness #Staffordshire #CheshireEast #HeadOfHomelessnessAndComplexNeeds #Leadership #FullTime #GreatBenefits #JobsThatGiveBack #ComplexNeeds #HousingCrisis 

Who we are 

We’re part of Honeycomb Group, a team of social-minded brands championing happy homes in our region by providing services and support that help people across Staffordshire and its surrounding areas feel secure, connected and confident. 

Homelessness isn’t a choice. It can happen to anyone. 
 
 

Concrete is a local charity, support network and campaigner leading the fight to erase homelessness within Staffordshire and its surrounding areas. 
 
 

Through a community-led approach, Concrete helps those without a plan, without a voice and without a home build concrete futures by tackling the underlying issues that keep people from finding and securing a home of their own. 
 
 

Join us on our fight to make homelessness history across Staffordshire and everywhere. 

Fundraising Administrator
 
Location: National Training Centre, Osgathorpe
Department: Fundraising, Marketing & Communication
Salary: £23,809 per annum
Hours: 37.5 hours per week (Monday - Friday)
Job Type: Full time
Contract Type: Permanent
 
Are you a talented admin professional with outstanding customer service skills who is passionate about making a difference, this could be the role for you!
 
Canine Partners’ mission is to change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.
 
To help us create amazing partnerships, we need amazing people. Canine Partners has an exciting opportunity for a talented Individual Giving Fundraising Administrator to join our dedicated fundraising team.
 
This is an incredible role at a prominent assistance dog charity where your role will be a part of our essential work that transforms lives every day.
 
What you will do:
 
You will play a vital role within our dedicated Supporter Services function as part of the Individual Giving team. This role is responsible for the excellent supporter care of our donors and for maintaining the accuracy and integrity of personal data held on Canine Partners’ primary customer relationship management (CRM) database. The role has a specific focus for the administration and fulfilment of the My Amazing Puppy (MAP) sponsorship scheme. You will manage general administrative duties such as the daily banking processes, tasks and routines liaising with colleagues. You will work with the Individual Giving team to develop and send regular ‘pupdates’ to MAP members to an agreed annual schedule. This is a great opportunity for someone wishing to start their career in the charity sector, where you can attend events, interact with supporters and play a vital role in raising income, improving our systems and seeing the results of your work.
 
It is an exciting time to join us as the charity marks its 35th anniversary this year and we will be doing lots to celebrate!
 
What we’re looking for:

• Knowledge of database systems and experience with database administrations and data entry.
• Proficient in the use of all Microsoft Office applications.
• The ability to write reports and evaluations using data.
• Excellent customer service skills and a commitment to excellence in supporter relationship management.
• Great interpersonal skills; strong team working skills, able to work collaboratively with colleagues.
• Excellent written and verbal communication skills
• Excellent time management skills including managing multiple tasks simultaneously and work to deadlines.
• A proactive self-starter, able to use initiative to resolve problems and create solutions to improve results.

 
Most importantly, you will be passionate about the transformative impact that our assistance dogs provide to our beneficiaries.
 
We can offer you:

• 33 days annual leave allowance (inclusive of bank holidays)
• Salary exchange pension scheme (matched up to 5%)
• Charity (occupational) sick pay
• Life assurance
• Wellbeing portal
• Employee assistance programme
• Free on-site parking
• Dog friendly offices
• Flexible working hours
• Mileage expenses (45p per mile)

 
This role benefits from working at our purpose-built training centre in the rural countryside of Osgathorpe, Leicestershire. We can offer you working one day a week from home.
 
It is not essential for you to hold a valid driving licence but you will need to be able travel to our rural training centre daily.
 
If this sounds like the perfect role for you, we would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.
 
Please note we may choose to close this advertisement early should we find a suitable candidate or if we receive a high volume of applications. Please be assured that we contact all candidates regarding the outcome of their application, this may take longer if we receive high volumes of applications.
 
Closing date: 6th June 2025
First interviews are scheduled to take place online (via MS Teams) on 11th June*
 
Second interviews are scheduled to place at our National Training Centre, Osgathorpe, Leicestershire on the 18th June*
*Subject to changes.
 
We recognise the benefit of diverse experience and welcome and encourage applications from all sections of the community. We are a disability confident committed employer.
 
REF-221379

As a small charity, our staff team work closely in a flexible, cooperative working style. Prioritising the best service to our guests, all team members thrive off a fast paced and dynamic environment which varies day to day. We are looking for someone enthusiastic who can be flexible and adaptable in a fast changing and highly rewarding work atmosphere, and that shares the vision of our staff and trustees. 

 Our Fundraising Lead plays an important role in advancing the mission of our homeless projects by effectively fundraising efforts to various stakeholders. This position requires strategic communication skills with fundraising expertise to ensure the shelter's sustainability and growth.

This role offers the opportunity to make a meaningful impact on the lives of individuals experiencing homelessness while developing your skills in communication and fundraising to support the charity’s mission. We as an organisation are committed to ongoing professional development through our network of partners and support organisations both local and national.

The post-holder will need to apply a flexible approach to working, based on the seasonal and long-term workload associated with working on campaigns and ongoing projects. The ideal candidate would therefore be able to work their contracted hours flexibly to meet the demands of the role.