Data manager jobs

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.

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Brief role description 

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Reporting to the Marketing Manager, the Digital Marketing Officer will be responsible for the day-to-day operational delivery of our website, email marketing, and digital assets. They will play a key role in user engagement, service promotion, and data-driven decision-making. They will manage and optimise our WordPress website and DotDigital email platform, ensuring all content aligns with brand and accessibility standards. The role will contribute to creative content development and campaign ideation, as well as tracking and reporting performance across channels to support the marketing manager with data-driven recommendations. This is a fixed term position for just about 2 years (end date to be confirmed at the offer stage)

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Interested? Want to know more about the Charity? Check out our website.

​Eager to know more about the role?​ Have a look at the Job Description attached

​What’s in it for you?​ Check out our Benefits.

​Have we convinced you to apply? ​If so, submit your CV and Covering Letter by ​Wednesday, 19 November 2025.

​Got questions about the role? Get in touch with the People Team 

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Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​

If you are an internal applicant, please ensure you have made The People Team aware before applying. 

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. 

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

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Role Summary

Are you a successful volunteering or alumni relations professional looking for your next challenge? Do you have a passion for supporting graduates and enhancing the student experience? Are you looking to develop your career at a prestigious organisation?

We are looking for an Alumni Relations Manager to lead the alumni relations activity for Birmingham Business School. In collaboration with the College Alumni Relations Manager, the postholder will support the strategic aims of the Business School, College of Social Sciences and the Development and Alumni Relations Office through the development, planning and implementation of a bold and innovative alumni volunteering programme for the Business School within the College of Social Sciences.

As part of the DARO team for the College, you will be based both within DARO and the College. As part of the wider volunteering team, you will deliver a range of volunteering opportunities for alumni, which support the implementation of the College of Social Sciences’ 2030 strategy, as well as delivering Birmingham 2030 targets. You will play a key role securing volunteers for a broad range of priorities within the Business School, including student experience, graduate employability, supporting international recruitment, and global brand and reputation. You will work with colleagues across DARO and College to bring alumni closer to the University to support philanthropic giving.

The role of Business School Alumni Relations Manager is responsible for the development, planning and implementation of an alumni volunteering strategy for the Business School. We are looking for a motivated team player with the ability to build relationships across a wide range of stakeholders, influence, project manage and make meaningful activity happen. If you are passionate about connecting people and helping to support the employability of students, this is the role for you!

DARO exists to support this academic and student community by engaging, inspiring, and celebrating alumni, individuals, and charitable funders who give their money, time, and networks to support the University’s strategic priorities. The Office, which is comprised of five teams, is focused on fundraising and volunteering from alumni, organisations and individuals who are passionate about changing lives, through funding various research projects, supporting student bursaries, mentoring students, and providing internships, as well as providing a versatile programme of engagement opportunities for our global alumni community.

Birmingham Business School's vision is to promote curiosity and thought leadership for responsible business. Across its education and research frameworks, it is embedding a culture of responsible business and inclusive values and stepping up to be key contributors to the responsible business agenda. This is an exciting time to join Birmingham Business School which, along with just a handful of the world’s business schools, holds the gold standard of ‘triple-crown’ accreditation from the AACSB (Association to Advance Collegiate Schools of Business), AMBA (Association of MBAs) and EQUIS (European Quality Improvement System) and holds Bronze Athena Swan Award for its commitment to gender equality. 

We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work.

Donnington Doorstep family centre is an independent, community-based children’s centre. The Finance and Admin Manager is a member of the Senior Management Team with an important role to play in a much loved local charity.

The Finance and Admin Manager will ensure that Donnington Doorstep maintains accurate, usable and appropriate financial systems for banking, payments, invoicing, recording and reporting. They will also oversee key aspects of HR, administrative procedures and policy as well as ensuring the smooth operation of the organisation.

Join Sutton Nightwatch and help us raise vital funds to support and raise awareness for the homeless people within the London Borough of Sutton and surrounding areas. You’ll lead on strategy, grow donor relationships, and deliver ambitious fundraising targets that directly transform lives.

Sutton Night Watch is a registered charity which was set up to support and raise awareness for the homeless people within the London Borough of Sutton and surrounding areas.

Over the past 10 years, with the support of local business, the local community and fundraising efforts, we have been able to grow and expand into our own, permanent base in December 2019.  From here we are able to not only provide the essentials such as food, showers and clothing supplies, but we are able to also offer our service users a range of health services, benefit advice, wellbeing and educational based courses, clothes, washing facilities and most importantly, a place where people are seen, heard and understood. We also support people to find secure accommodation. In the past 3 months we have found homes for 13 people.

Job Purpose:

The Fundraising Manager is responsible for developing, implementing, and overseeing fundraising strategies to secure financial support for the organization.

Our annual fundraising target is set at c250k (cash income) plus additional targets for in-kind donations, preloved donations and donated services. These support the growth and sustainability of our operations, ensuring we can continue to provide essential items and services to local people experiencing homelessness.

This role involves managing donor relationships, coordinating fundraising campaigns, organizing events, and ensuring income targets are met to sustain and grow the charity’s mission.

Key Responsibilities:

Fundraising Strategy & Planning

• Develop and execute a comprehensive fundraising strategy across individual giving, corporate partnerships, grants, trusts, community fundraising, and events.
• Set annual income targets and monitor performance against goals.
• Identify new opportunities for sustainable income generation.

Donor & Stakeholder Management

• Cultivate and maintain strong relationships with donors, corporate partners, and sponsors.
• Ensure regular communication, reporting, and stewardship to encourage long-term support.
• Work closely with trustees, senior management, and volunteers to maximize fundraising potential

Campaigns & Events

• Plan, deliver, and evaluate fundraising campaigns and events (in-person and digital).
• Oversee community and challenge events, ensuring participant engagement and fundraising success.
• Leverage digital channels and social media to promote fundraising initiatives.

· Grant & Bid Writing

• Research and apply for funding opportunities from trusts, foundations, and grant-making bodies.
• Prepare compelling proposals and reports to secure and retain funding.

· Financial Management & Reporting

•  Oversee fundraising budgets, track expenditure, and ensure cost-effective delivery of campaigns.
• Produce accurate and timely reports for senior management and trustees.
• Ensure compliance with fundraising regulations and ethical standards.

Skills & Qualifications

• Proven experience in fundraising,  within the nonprofit sector.
• Strong track record of meeting or exceeding income targets.
• Excellent communication, negotiation, and relationship-building skills
•  Knowledge of fundraising regulations, GDPR, and donor stewardship best practices.
• Strong project management and organisational skills with the ability to manage multiple priorities.

Personal Attributes

•  Passionate about the mission and values of the charity.
• Creative, proactive, and results-driven.
• Resilient, adaptable, and able to work independently as well as part of a team.
• High level of integrity and commitment to ethical fundraising.

Volunteers are at the heart of our mission

In 2024, our incredible network of 800 volunteers supported over 73,000 young people through Insight Talks, Skills Workshops, and Networking Events, showing them what's possible for their futures and building the skills and connections they need to get there.

Our dedicated Programme Team provides personalised support and feedback to every volunteer, ensuring they're equipped to make a real difference in young people's lives. This tailored approach has been key to our growth and impact – and means every volunteer feels genuinely valued.

We're a fast-growing charity working to reach every 14-19-year-old across the UK. Thanks to generous funding from partners including Google .org and the Moondance Foundation, we’re now excited to appoint our first Volunteer Manager – a pivotal role in scaling our volunteer base and deepening its impact.

The Volunteer Manager will lead efforts to further grow and diversify our volunteer base, ensuring consistent quality across sessions and fostering a vibrant, connected volunteer community. They will work closely with colleagues across England and Wales, with ambitious targets around attraction and retention.

Key priorities will include:

• Developing strategic partnerships alongside me and our Partnerships Manager
• Understanding the diverse backgrounds and career journeys of our volunteers
• Owning the volunteer experience from first contact onwards and training colleagues to deliver best practice support, ensuring volunteers feel well-prepared, informed about their impact, and inspired to stay involved

As this is a brand-new role, there’s plenty of scope to shape and innovate. It’s a fantastic opportunity for someone with excellent communication skills and a passion for volunteering.

Our team works remotely across England and Wales, with regular in-person meet-ups. We set high standards, support one another, and share a deep commitment to driving positive change. If this sounds like the kind of environment you’d enjoy, we’d love to hear from you.

Sue Maskrey
Chief Executive

Location: London (on-site - up to 5 days in the office)

Interviews: We will be holding an assessment centre in Islington, London EC1V 8DG  on the 17th November 2025 (10am - 4pm) & interviews via Teams on the 18th November 2025.

For more information, or to apply, please click 'apply now' to be directed to our website.

The King’s Trust in London is currently going through an exciting period of development. We have ambitions to grow our offer to young people across the themes of Personal Development, Education, Employment and Enterprise. To help us on this journey, we are looking for two passionate and driven individuals to join our Management Team to lead and motivate our team of Youth Development Leads.

As part of the Management Team, you will be responsible for overseeing the delivery of our Education and Employability programmes, which include Achieve, Get Hired, Get into and Get Ready programmes. Working collaboratively with Delivery Partners to develop and implement our delivery plan and ensure we meet targets.

• In our Employability role, we focus on developing and maintaining relationships with employers across London who have live job opportunities, while also supporting the employment of diverse talent and ensuring quality and compliance throughout.
• In our Education role, we focus on developing and maintaining relationships with delivery partners to deliver our programmes to a high standard, supporting young people within their provisions to gain qualifications, build confidence and prepare for their next steps.

As a Delivery Manager, you must lead the effective delivery by your team, ensuring that every young person engaged progresses with an appropriate pathway of learning and development and one-to-one support. You will be a role model for your team, demonstrating best practice in how we work with young people in a safe way to ensure we deliver maximum value for young people and partners.

As one of our Delivery Managers, you need to have:

• Excellent interpersonal skills
• Strong planning and organisational skills
• Effective data analysis skills
• A track record of operational management
• The ability to support and motivate a high-performing team

The Delivery Manager role is multi-faceted, and we are looking for an individual with a broad skill set. We work with young people from every background, so we’re passionate about building a diverse workforce that represents the young people we support. We, therefore, welcome applications from everyone who meets the essential criteria for the role.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Delivery Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Delivery Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

o you want to use your research skills to drive social change?

At HCT, we’re showing how lived experience can transform public health. With almost 500 staff and volunteers working across every NHS area and prison in England — and in parts of Scotland and Wales — we connect some of the most marginalised communities to the services that too often miss them.

We’re now seeking a Research & Impact Manager to lead a programme that places inclusion, impact and lived experience at the heart of research. You’ll shape and deliver studies that improve understanding, influence local and national policy, and demonstrate how peer-led approaches can achieve real health equity.

About the role

As Research & Impact Manager, you’ll take day-to-day leadership of our research and evaluation programmes. 

You’ll manage and develop our incredible team of peer researchers, supervise our Knowledge Transfer Partnership (KTP) Associate with the University of Essex, and build partnerships across academia, government, the NHS, and the voluntary sector. 

You’ll also design and deliver evaluations of our programmes, help evidence how lived experience-led services can improve equity in health and care, and support funding bids and grant applications, and the dissemination of impactful research.

About you

You’ll bring both strategic insight and hands-on research skills, ideally with a strong qualitative background. You’ll be comfortable working across academic, policy, and lived experience settings — and you’ll share our deep commitment to social justice and inclusion health.

We’re looking for someone who is:

• Passionate about peer research and the power of lived experience
• Skilled in designing and delivering research and evaluation projects
• Collaborative and relationship-focused, with experience across academia, the NHS or the voluntary sector
• Able to mentor and empower others, including peer researchers and research colleagues
• A clear communicator who can translate research into impact

About Camden Learning

Launched in 2017, Camden Learning is a schools-led partnership – a joint enterprise between Camden schools and Camden Council. All Camden schools are members, co-constructing a model based on the principle that collective effort achieves more. We aim to drive improvement for all, guided by values of excellence and social equity. Camden Learning is a pioneer in school-led partnerships, establishing a successful model for cooperation and improvement.

The role

You will play a key role in ensuring that Camden Learning captures and uses data to drive service development and operate more efficiently. This is a newly created position which will support the implementation and ongoing development of a new CRM system, as well as optimising the other systems and platforms we use. You will support teams and wider stakeholders to get access to the data they need by running reports, undertaking basic data analysis and presenting data in an easy to understand way. You will also ensure our ordering processes are as straightforward as possible for our school members and customers, and support with their orders as required.

Key responsibilities

CRM

• Working alongside our development partner, support the successful implementation of a new CRM system
• Ensure the CRM system continues to meet the organisation’s needs, including setting up and owning the process by which colleagues request changes and new features
• Support colleagues to use the system effectively
• Make changes to the system if required and set up reports requested by colleagues. Liaise with development partner if larger changes or new development is required

Other systems and platforms

• Identify, set up and configure other systems and platforms to meet the organisation’s needs. This will include our training booking platform and HR platform.
• Support colleagues and schools to use these systems effectively

Order processes

• Set up and own the processes by which schools place orders for services
• Respond to queries from schools related to subscriptions, orders and pricing
• Work with the Finance Officer to ensure customers are accurately invoiced for services used.

Data reporting, analysis and presentation

• Set up and run regular reports of key information to stakeholders, to include:
  • Camden Learning’s leadership team and board of directors
  • Local authority commissioners
  • Schools
• Undertake regular and adhoc data analysis of data held within our systems, for example training feedback and staff survey
• Present this information in a format suitable for its intended audience

Other

• Liaise with schools, Camden council and other partners to ensure the smooth running of Camden Learning’s services and operations
• Act as a leader of social justice who:
  • Understands the material and economic and social differences between different groups.
  • Works to right the wrongs of marginalised groups.
  • Creates safe spaces and opportunities that promote equity between individuals and groups.
  • Changes systems, processes, and structures to respond better to the needs of students and the system.
  • Interprets their role as working towards excellence and equity for all.
  • Works to create fairness and inclusion in schools for all who study and work in them and across the local education system.
• Other tasks as required in keeping with the level of the role

About you

Essential criteria

Experience and knowledge

• Experience supporting the implementation and ongoing development of a CRM system
• Strong understanding of system configuration, reporting, and user support within CRM systems
• Experience managing or supporting other operational systems (e.g. HR platforms, booking systems)
• Demonstrated ability to analyse and present data for a range of audiences, including senior stakeholders
• Experience working with external partners and suppliers to deliver system improvements or resolve issues

Skills and abilities

• Excellent technical skills, with the ability to configure systems and generate reports
• Strong analytical skills, with the ability to interpret data and present insights clearly
• Effective communication skills, both written and verbal, with the ability to support and train colleagues
• Strong organisational skills and attention to detail
• Proactive problem-solving approach and ability to work independently

Personal attributes

• Collaborative and approachable, with a commitment to supporting colleagues and stakeholders
• Highly organised and proactive, with a problem-solving mindset
• Passionate about education and community development
• Adaptable and resilient, capable of managing multiple priorities
• Commitment to continuous improvement and delivering high-quality services

Desirable criteria

• Experience working in schools or the broader education sector
• Familiarity with data protection and information governance principles
• Experience using data visualisation tools or platforms
• Experience with order and subscription processes, including invoicing and customer support

We are looking for a Sector Development Lead to drive growth and impact in the primary education sector at a pivotal moment for the Leadership Skills Foundation.

 This newly created role comes at an exciting time: we’re expanding our programmes, deepening partnerships, and rolling out a refreshed brand.

You’ll play a key role in helping us reach more young people and maximise our impact.

As Sector Development Lead, you’ll lead income generation and customer growth in the primary sector. From designing integrated sales and marketing strategies to delivering outreach and events, you’ll champion our offer and act as a trusted sector voice - shaping offers that meet the needs of schools, empower learners, and delight our customers.

We’re seeking someone with experience in sales, sector development, or programme growth, with a proven ability to achieve ambitious targets. You’ll bring creativity and confidence in delivering outreach campaigns across both digital and in-person channels, underpinned by a strong understanding of the UK education system, particularly with insight into the primary sector.

Thriving on building relationships and influencing stakeholders, you’ll use data and insights to inform decisions and adapt approaches. Alongside these skills, you’ll be a collaborative team player and a compelling storyteller, able to balance strategic thinking with hands-on delivery as well as passion for creating meaningful opportunities for young people.

If you’re an experienced development professional who thrives on spotting opportunities and delivering results, we’d love to hear from you.

Role purpose:

Drive the growth of the primary education sector, leading on centre acquisition, income generation, and customer experience.

Develop and deliver integrated sales and marketing strategies, including digital lead generation, network development, key segment outreach, and data-led campaign planning.

Act as the sector lead, using insight to shape positioning, monitor market maturity, and influence internal and external strategy for long-term impact.

Key responsibilities:

Planning

Shape and deliver the Primary Sector Development Plan.

Sales & growth delivery

• Drive income and centre growth targets across all relevant programmes.
• Develop tailored acquisition and conversion strategies by segment, including cold outreach, warm lead nurture, events, and campaigns.
• Track and report against sector income targets, centre growth metrics, lead conversions, and ROI using dashboards and data analysis.

Marketing and lead generation

• Design and test sector-wide digital campaigns in collaboration with marketing teams and, where relevant, external agencies.
• Manage audience segmentation, personalised journeys, email marketing, and paid social media campaigns targeting school leaders, MATs, and parents.
• Plan and deliver events related to the Primary sector and represent the organisation externally when required.
• Contribute towards content strategy across case studies, impact stories, webinars, and sector PR/editorial opportunities as required.

Customer Experience (CX) & retention

• Lead on sector-specific centre onboarding, retention strategies, and cross-sell pathways.
• Be responsible for mapping and reviewing the customer journey, reducing friction for customers, and removing internal barriers.
• Develop Customer Experience led comms plans to ensure consistent, high-quality touchpoints that support relationship building and long-term value.

Collaborate across teams and support innovation

• Contribute to team planning meetings, training sessions, and department-wide initiatives.
• Support the induction of new team members and contribute to a collaborative, learning-focused team culture.
• Be an engaged member of the Engagement and Marketing Directorate and carry out any other reasonable duties as requested by the Head of Business Development. 

 Skills, experience, and knowledge

 Essential 

• Proven experience leading sales, sector development, or programme growth.
• Experience in designing and delivering multi-channel marketing or outreach plans, ideally across digital and in-person formats.
• Demonstrable success in achieving income and acquisition targets within a complex stakeholder environment.
• An understanding of education systems in the UK, particularly the primary sector.
• Experience of working on your own initiative, taking a pro-active approach to your work.
• Strong communication and interpersonal skills.
• High level of presentation skills to external stakeholders.
• Experience of data management and analysing insight to inform decision making.
• An ability to network, influence and build relationships with key stakeholders and customers.
• Collaborative mindset with the ability to build strong working relationships across teams
• Ability to use Microsoft Office programmes comprehensively to support customer interaction and information presentation.
• An ability to prioritise your workload and focus on importance of tasks.

Desired

• Experience with campaign management tools and marketing platforms (e.g., HubSpot, Mailchimp, Google Ads, LinkedIn Campaign Manager).
• Experience working directly with or selling into primary schools, MATs, or local authorities.
• Strong understanding of the UK primary education landscape, including MATs, independent schools, and local authority priorities.
• Understanding of education inspectorate frameworks, and how they impact school decision-making.
• An understanding of awarding body function and responsibilities.

About You:

· You are a professional and enthusiastic HR and Operations practitioner with experience spanning people management and day-to-day organisational operations.

· You have a strong track record of developing, motivating, and supporting both staff and volunteers.

· You have the ability to manage a wide range of operations – including health and safety, policy compliance, quality, governance, contracts, and contractor oversight – to support service delivery across the Centre’s diverse functions.

·You are experienced in building and maintaining effective organisational systems.

·You demonstrate outstanding communication skills, attention to detail, and discretion, and you excel at managing a varied workload with competing priorities and tight deadlines.

· You are highly organised and thrive in dynamic environments where flexibility, initiative, and sound judgement are essential.

· You are committed to fostering a welcoming and inclusive culture; You are proactive and comfortable working independently, while also able to build strong, collaborative relationships across all levels of the organisation.

 Key Responsibilities and accountabilities:                

· Be directly responsible for ensuring the effective and efficient day-to-day functioning of the centre including the management of the Brazelton Centre UK premises and IT, where applicable.

· Understand the legal and reporting obligations of the Brazelton Centre UK as a registered Charitable Incorporated Organisation (CIO) and be responsible for ensuring the Centre meets these obligations including for example filing of annual accounts.

· Work with the Board of Trustees, Director, fundraising colleagues and partner organisations to increase voluntary income to the Centre to fund and trial innovative new services and research opportunities in line with our strategy

·Ensure HR policies are reviewed and updated to ensure compliance with employment laws, regulations and best practice. Develop new policies that are fit for purpose, legally compliant, and embedded within the team. 

·Update, maintain and develop employee handbook, HR templates, processes, and systems to support the delivery of an effective HR function. 

·Manage HR systems ensuring all records are maintained accurately and comply with GDPR.

·Day to day line management of a number of the Brazelton Centre staff including the development of objectives, work plans and monitoring ongoing performance, the management of annual leave and sickness and absence monitoring.

·Oversee the entire employee lifecycle - from induction to exit - while implementing talent retention strategies, performance management systems, and succession planning. 

·Oversee organisational volunteer management, ensuring compliance with policies and alignment with strategic objectives 

·Manage grievances and disciplinary actions in accordance with policy. 

·Lead on delivery of annual training plan and annual appraisal process. 

·Oversee day-to-day office management to ensure a warm, inclusive, and safe working environment. 

·Ensure health and safety, compliance, and quality standards are consistently upheld across all HR and operational practices, fostering a safe, legally sound, and high-performing work environment

Support the planning and further development of the Brazelton Centre UK, working to continually extend the reach of our existing NBO and NBAS courses.

·Work with the Director and Board of Trustees, to develop and implement the Brazelton Centre UK’s long-term strategy, and be responsible for the development and delivery of the supporting business plan.

In line with our strategy, where relevant, support the Director to seek new projects, research and funding opportunities related to the aims of the Centre

Promote the activities of the Brazelton Centre UK in enabling the highest standards of service delivery

As required support the Director with engaging with the appropriate resources and media to promote and develop services offered by the Brazelton Centre UK.

 General

This job description describes the major responsibilities and accountabilities associated with the post of Operational Manager.It is not intended to be exhaustive and it should not be assumed that other duties of a similar level/nature appropriate to the role of Operational Manager are excluded simply because they are not itemised.Similarly, it should be recognised that the duties of the post may alter due to changes in legislation or policy or the business needs of the charity.Where such changes occur, training may be given where reasonable to enable the post-holder to undertake the new or varied work.

The Operational Manager is a key advocate for The Brazelton Centre and is expected to display the highest levels of personal and professional integrity at all times and to always act in a way which reflects positively on the organisation. 

Applicants must have the legal right to work in the UK and be able to provide evidence of this.

Candidates should also submit the names and contact details of at least two referees, one of whom must be their most recent employer. (We can include an optional third reference if preferred.)

The start date will be agreed upon with the successful candidate, but we are aiming for a start date of 1 March 2026.

Closing date for Application submission is 12th December 2025 and Interview date will be in person in Cambridge on the 15th January 2026. 

For more information about the post and informal discussions, please contact Inge Nickell, Director of the Brazelton Centre UK.

Morgan Law are delighted to be working exclusively with a leading global membership and awarding body to recruit their new People and Culture Manager.

Please note; this role offers predominantly remote working with the requirement to attend the central London office 2 days per month.

As People and Culture Manager, reporting to the Director of Finance & Corporate Services, you'll play a key role at the heart this dynamic, purpose-led organisation by taking ownership of the full employee lifecycle, driving meaningful people initiatives, and helping foster an inclusive, engaged, and high-performing organisation.

This is a values-driven organisation where people matter. As People and Culture Manager, you'll have the platform to make a genuine difference - shaping culture, policies, and processes in line with the organisation's mission. You'll be empowered to innovate, supported to grow, and encouraged to bring your full self to work.

This role will ideally suit a tech-savvy, process-driven HR professional who is excited about using tools to improve ways of working and who is seeking an opportunity to make their mark through a combination of HR operational excellence, technological enablement and strategic impact.

Responsibilities will include:

• HR Operations & Employee Lifecycle - Leading all aspects of day-to-day HR, from recruitment and onboarding to performance and offboarding
• Payroll & Benefits - Managing payroll processes and employee benefits with precision, liaising with external providers and ensuring accuracy and compliance.
• Culture & Engagement - Bringing the people strategy to life through initiatives that champion diversity, inclusion, wellbeing, and staff engagement.
• Performance & Development - Maintaining frameworks for feedback and growth, supporting managers to bring the best out of their teams.
• Technology & Systems - Keeping HR systems running smoothly, reviewing and developing HR processes to improve efficiency and user experience - experience with BambooHR would be ideal.
• Compliance & Safeguarding - keeping up to date with employment law, HR policies, and best practices - and playing a key role in safeguarding responsibilities.
• Strategy & Insight - Contributing valuable insights from your HR work to help shape long-term people strategies and decisions.

To be considered you will require:

• Proven experience in a generalist HR role, ideally as a standalone or lead HR professional in a small to medium sized setting
• Confidence to manage the full range of employee lifecycle activity independently
• Strong working knowledge of UK employment law and HR best practice
• Payroll administration experience
• CIPD Level 5 qualified (or equivalent)
• Tech savvy and skilled in HR systems and data management, ideally with experience of implementing HR systems and working with external HR partners
• Experience in the charity, not-for-profit, or membership sectors
• Familiarity with safeguarding frameworks would be desirable

About us

For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance misuse issues. Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets.

The ideal candidate

We’re looking for an experienced Facilities Manager to be our named competent person for statutory compliance; covering health & safety, fire, water hygiene, electrical safety and environmental standards. You’ll coordinate planned and reactive maintenance - liaising with external contractors, keep accurate compliance records, and produce clear, risk-based reports for senior management. You’ll work with a high degree of autonomy, escalating issues and key strategic budget decisions as required.

What you’ll do

• Own compliance and risk management, maintaining live risk assessments and closing remedial actions within required timescales.
• Schedule and evidence statutory checks and liaise with approved contractors and maintain accurate records.
• Track maintenance spend and provide monthly variance reporting; support value-for-money supplier arrangements.
• Lead facilities projects as required - typically small to medium in scale.
• Drive sustainability improvements across energy, water and waste.
• Act as first responder to facilities incidents during working hours.

Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Benefits

• 27 days holiday plus bank holidays
• Pension scheme
• Cycle to work scheme
• Season ticket loan
•  Employee assistance programme
•  Access to shopping discounts
• Learning & development opportunities

To apply

Please upload your CV with a covering letter detailing how you meet the job specification by 6 November 2025 at 23:30*.

Interviews

*Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

Additional Information

· This position is home-based but with extensive travel across England and Wales.

· A full driving license and access to a car is essential for the role.

· The role requires time flexibility including evening and occasional weekend work.

· DBS checks and references will be obtained.

The Role

This is a key role in acting as a delivery partner on our projects, working on streams of community work across the England and Wales, and within the staff team. 

Responsibilities

• Projects and Workstreams: Overseeing and ensuring outstanding delivery on multiple community projects through Flood Action Groups and Multi-Agency Meetings. Support and manage data collection that meets the aims of each project.
• Community Engagement: Engage and empower flooded and at-risk communities, supporting and representing them and pushing for the best outcomes.  Being ambitious on their behalf and advocating for change.
• Report Writing: Ensure reports are on time and are to depth and quality required.
• Staff Training: Support staff and training manager to ensure comprehensive and appropriate training takes place to ensure continuous professional development. 
• Team Management: Line manage staff, fostering a collaborative and productive environment. Modelling behaviours and driving forward team development.
• Stakeholder Relationships: Manage and develop key stakeholder relationships, ensuring strong partnerships and leading on communications.
• Political and Fundraising Support: Provide data, case studies, and research to support political influencing and fundraising activities. Contribute to and attend policy, political and strategic meetings.  Support fundraising activities through providing data and information. 
• Income: Identify future income opportunities, sharing information and building relationships for new projects or new income streams with Senior Management Team. 
• Support Senior Management Team proactive role to support to deliver NFF objectives.

Day-to-Day Activities

· You will manage and support Flood Engagement Officers to deliver their projects and work streams and managing development pathways for team members.

• Liaise and develop relationships with stakeholders to ensure smooth operational and community engagement activities.
• Support Senior Management Team to build income streams and develop new activity. Working to develop, support and deliver NFF strategy
• Providing information and case studies for communications and advocacy work

· You will be acting as the main contact for projects and agreed activities.

Skills & Knowledge

• Communication: Excellent written and verbal communication skills.
• Listening: Outstanding listening skills to understand community needs.
• Stakeholder Management: Expertise in partnership working and managing stakeholders.
• Empathy: Ability to empathise with flooded individuals and communities.
• Organisation: Highly organised, flexible, and capable of senior leadership.
• Line and Team Management: Experience in managing teams and projects.
• Collaboration: Team player with a solution-focused mindset.
• Experience: Project delivery and support

How This Role Contributes to Our Strategy

• Community Support: Empowering and supporting communities.
• Partnerships: Developing strong relationships with partner organisations.
• Income Generation: Supporting income streams via projects and opportunities.
• Collaboration: Fostering a collaborative approach within the organisation.

About us

The National Flood Forum (NFF) is the only independent national charity dedicated to supporting and representing people at risk of flooding.  Established in 2002 by those affected by flooding, we passionately put people at the heart of flood risk management. Our goal is to empower individuals and communities to recover from flooding and get the best possible outcomes. We put people first.  We act as an honest, trustworthy and independent broker on behalf of flooded people. 

We work across four key areas:

• Providing information via our helpline and website
• Recovery Services in flooded areas
• Flood Action Groups
• Policy and Advocacy

With over 300 Flood Action Groups across England and Wales and handling more than 1000 calls annually through our helpline, NFF plays a crucial role in supporting and representing flood-affected and at-risk communities. We collaborate closely with flood risk management agencies, local authorities, and government bodies. We also aspire to a collaborative, supportive, and solution-focused environment for our staff.

We especially welcome applications from people with flood sector experience, or who are flooded people themselves.