Are you an experienced administrator with excellent customer service skills and the ability to multi-task?

We are recruiting for a Retail Administration Assistant to work in our Head office team providing full administrative support to our 41 Charity Shops and our online retail avenues.

Dogs Trust is the largest dog welfare charity in the UK with a nationwide network of rehoming centres and charity shops. Last year, Dogs Trust centres cared for over 15,000 dogs; we never put a healthy dog down.

Working within the Retail team, the successful candidate will be an experienced administrator with good time management and the ability to prioritise effectively. 

You will have good written and verbal communication skills, and a working knowledge of Word, Excel and Outlook.

To apply for this position please click the APPLY NOW button.  Our application process requires you to submit a CV and cover letter explaining your interest and suitability for the role.

Position Summary:

The Data Entry/Junior Administrator works with Database Manager to assist with the data entry process and administrative tasks in support of the Graham Tour.  This position serves to process and enter information into the Tour database and provide efficient and accurate data processing functions in various areas including: manually sorting information, maintaining and updating records and database, collecting data from field operations and web forms, assist in preparing contact data for project communications, assist in the data analysis of project developments and ensuring accuracy is maintained throughout the process.  This position may also be required to assist with additional ad-hoc duties which include, but are not limited to, responding to both internal and external telephone/email enquiries and other administrative duties.

Responsibilities and Duties:

• Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ
• Faithfully upholds BGEA in prayer
• Consistently participates in daily BGEA staff devotions
• Demonstrates behaviour aligned with BGEA’s Mission Statement, Statement of Faith, Hallmarks, policies, and expectations
• Effectively represents Jesus Christ to those within both personal and professional spheres of influence
• Communicates effectively with team members and when dealing with people externally
• Phone calling as necessary, to confirm information
• Maintain accuracy and follows procedures when performing functions
• Maintains the protection and confidentiality of records database information in line with current data and privacy laws, including age of consent
• Processes information and/or data entry functions based on requirements needed and as assigned by the Database Manager in ONE OR MORE of the following areas:
  • Accurately process and enter data into the database.
  • Check databases for data quality and integrity.
  • Address database related queries from staff and field team.
  • Maintain and adhere to user access and permission levels for database segments.
  • Perform administrative duties and assist in gathering information for various reports or Tour needs.
  • Report database system problems in a timely manner so that problems, bugs or errors can be resolved.
  • Contribute feedback and make recommendation for improvements to be considered for future data processing, setup and/or changes required to the procedures

Competencies Required:

• Servant Leader: Upholds Christian values with the ability to lead by example and have a heart for service.
• Communication: Strong communication skills; ability to express oneself professionally, both written and verbally when interacting with people internally and externally.
• Teamwork: Ability to work well within a team and individually.
• Proactive: Proactively carry out administrative tasks and support the team where needed.
• Problem Solving: Ability to assess problems and seek to implement solutions.
• Flexibility: Ability to adapt quickly to fit with changing conditions, tasks, responsibilities, or people.
• Thorough: Have good attention to detail, with emphasis on communication, time management and accurate record-keeping.
• Multi-task: Ability to multi-task, be well-organised and work well under pressure.

Skills and Knowledge:

• Qualification in related discipline or equivalent work experience
• Experience in working with databases such as Raiser’s Edge or Microsoft Dynamics CRM
• Proficient in MS Office Suite
• Strong data entry skills

Physical/Mental Demands:

• Ability to work independently and as part of a team
• Ability to work with people at all levels both internally and externally
• Ability to handle multiple interruptions throughout the day
• Ability to maintain strict confidentiality
• Ability to work under stress and pressure
• Flexibility and adaptability
• Ability to travel to Tour Cities if required.

Please note this is a 9 month contract

There is a requirement for the job holder to be a committed Christian and demostrate a personal commitment to the Christian faith.

Data Officer
London, NW1

About Us

We’re The Mix, a charity that provides free, confidential support for young people aged under 25. We believe all young people should be able to make informed choices about their physical and mental wellbeing so that they can live the lives they choose.

Life is tough, we know that. But support doesn’t have to be. That’s why we’re here to take on the embarrassing problems, weird questions and please-don’t-make-me-say-it-out-loud thoughts that people under 25 have.

We’re now looking for a Data Officer to join our team and give us insight into the positive impact of our projects.

The Benefits

- Salary of £24,000 per annum
- Pension (4% employee contribution secures a 4% employer contribution)
- Life assurance
- Flexible working
- 35 days’ holiday including Bank Holidays
- Eyecare vouchers
- Weekly staff socials, plus a summer and Christmas party
- Colleague of the month awards (with the reward of half a day’s extra annual leave)
- Great learning, development and training options

This is a fantastic opportunity to support the vital projects of an organisation that ensures young people have safe spaces where their voices can be heard and they feel supported.

In this vital role, you’ll ensure that our projects fulfil their purpose and meet the needs of vulnerable young people to empower them and drive our objectives.

So, if you want to join a friendly and supportive environment that will support you to grow and develop professionally, we want to hear from you.

The Role

As a Data Officer, you will oversee all aspects of gathering, analysing and reporting on data to inform our future strategies, including fundraising and service delivery.

Presenting accurate data across the charity, you will create efficient reports on KPIs and other key indicators for our organisation and the projects we are involved with.

Reporting to the Data, Evaluation and Insights Manager, you will:

- Work across the charity, collaboratively collecting data
- Report findings back to staff, volunteers, Trustees and external audiences
- Report on, and evaluate, funded projects
- Ensure that all data is compliant with GDPR guidelines

About You

To join us as a Data Officer, you will need:

- Proven experience and skills in data collection, analysis, reporting and visualisation
- Experience of working with Excel to manipulate data
- Proficiency using Microsoft Office suite
- Knowledge of Data Protection regulations and best working practices for data

Ideally, you will have experience of working with Salesforce or other CRM databases, but this is not essential. Experience working with Tableau would also be beneficial.

Other organisations may call this role Data Analyst, Data Analysis Officer, Data and Impact Officer, Data Insights Officer, or Research Data Officer.

This is a full-time role, working 35 hours per week, Monday – Friday. A four day week would be considered for the right candidate. Occasional evening and weekend work may be required.

Webrecruit and The Mix are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re seeking to make a positive change as a Data Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

We’re Anthony Nolan and we save the lives of people with blood cancer who need a stem cell transplant.

We’re unique. Thanks to the incredible donors on our register, our pioneering research and our passionate fundraisers, we give the chance of life to three people a day.

But we won’t stop there. We want to be there for everyone who needs a transplant; from finding a match, through every step of a patient’s transplant journey. And together we can reach the remarkable day when we can save the lives of everyone with blood cancer.

And now we want you to join our lifesaving team. We are looking for a Supporter Data Analyst to bring their talents to help ensure that data and insights support our Engagement Strategy to help us increase income and improve the way we engage with supporters.

Title:Senior Supporter Data Analyst

Salary:£33,000 - £36,000 per annum

Contract: 6-month fixed term contract (potential for role to be made permanent)

Hours:35 hours per week

Location: Hampstead, North London

As the Senior Supporter Data Analyst, you will Support Anthony Nolan’s Engagement Division and the wider organisation by providing high quality analysis insights and reporting. You will work closely with peers in the Supporter Operations Department and across the Engagement Division to ensure that we are using data and analysis to draw actionable insight that will inform future activities. In order to do so you will make use of best in class technologies such as Alteryx and Tableau online.

With your extensive statistical modelling skills, the strategic insights you produce will help support Anthony Nolan’s ambitious goals to build deeper relationships with existing supporters and will help to identify opportunities to recruit new supporters. Your communication and negotiation skills will help to ensure that insights are taken forward and are shared across the organisation at all levels.

This role will work collaboratively with data and insight specialists across the organisation to maximise the strategic application of all our supporter data.

You will help to deliver metrics against which we can measure the effectiveness of our supporter engagement activities and to quantify improvements delivered by the Supporter Operations Department.

What’s in it for you?

Financial

• Pension (employer 5% when you contribute 3% or more),
• Travel Insurance
• Interest free Travel Loan
• Salary Sacrifice Car Scheme
• Life Assurance (4x annual salary)

Wellbeing & Health

• 27 days annual leave in addition to normal public holidays
• 24-hour Employee Assistance Hotline
• Medical Cash Plan
• Cycle to Work scheme
• Gymflex

Family Friendly

• Paid dependants leave
• Enhanced Maternity, Paternity & Adoption pay
• Flexible start/finish times (role dependent)

And more! (full list of benefits available on website)

Together, we can save lives. Join our team and give someone a chance of life.

Anthony Nolan is an equal opportunities & living wage accredited employer.

All applicants must be able to demonstrate the right to work in the UK.

You may have experience of the following: Supporter Insight, Supporter Data Engagement, Fundraising, Third Sector, Voluntary Sector, Not for Profit, NFP etc

About MHFA England

MHFA England is a social enterprise and the leading provider of mental health skills and awareness training courses in England. Our vision is to improve the health of the nation, through normalising society’s attitudes and behaviours around mental health, by developing the skills we need to look after our own and others’ wellbeing. Learn about our social mission and our history by read our 'what we do section' on our website.

We are a friendly, dynamic, fast-paced organisation and we strive to be an exemplary health and wellbeing employer. We are embarking on an exciting journey of growth and if you are looking for the next step in your career, this a great time for you to join us.

What are we looking for?

We are looking for a highly organised individual, who is able to work well as part of a team in order to deliver work both efficiently and accurately. You will play an important role within the Client Delivery team by ensuring high level administrative support from updating in-house systems and maintaining client delivery processes to assist the team in developing long term relationships with our clients.

Your role will involve liaising with colleagues across the organisation and external providers to ensure all enquiries are responded to in a timely manner. You will ensure high level customer service by ensuring that all booking and client information is updated on our system as well as creating daily and weekly reports. You will support the Client Development Managers with managing and responding to the client delivery inbox, tracking of training materials, keeping the system up to date with bookings and general administration support.  

The post holder will be collaborative, have great attention to detail, be proactive, hands-on and have good communications skills.

What can we offer you? 

You’ll enjoy 25 days annual leave, plus bank holidays, along with a winter and summer office closure in addition to your annual leave. We provide a pension contribution for you which is matched up to 5%. We’ll support your development and growth and help you develop your experience and skills to achieve your personal and the businesses goals.

Interested? How to apply

For the full job description and person specification please see the attached documents. Go to our website for further information.

To apply please submit a covering letter and CV demonstrating how you meet the requirements of the role. The closing date for applications is Sunday 8th March 2020. Interviews will be held week commencing Monday 16th March 2020.

Mental Health First Aid England is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or those who are pregnant or on maternity leave. We are especially keen to encourage applications from people currently under-represented within the organisation, these include but are not limited to those from the LGBT+ community, people with disabilities, and those from a Black, Asian or Minority Ethnic background.

By applying for this job you are confirming that you have read the MHFA England Privacy Notice and accept the conditions under which your details will be processed.

ASAP START

2 WEEKS WORK - SHADWELL

ADMINISTRATOR

• A week long assignment for someone with demonstrable experience in project administration/ PMO functions to review and structure assorted funding-related spreadsheets and documents.
• Delivery is the clear identification of prioritized, time-sensitive information, in the form of a Gant-chart presentation of milestones and timelines, and supporting notes on any relevant points of interest and prioritized actions. Also a set of a transparently ordered set of files/ folders.
• Strong administration skills and an ability to rapidly grasp complex information and present it in a concise and visually clear way.
• High level of attention to detail and accuracy essential.
• Able to organize their own workload and work at pace without continual supervision.
• Personally committed to doing a job to a high standard.

I am shortlisting Candidates today so please apply ASAP for consideration

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.

This is a new role to support World Child Cancer as it continues to grow. The successful applicant will manage the day-to-day running of the office as well as providing support across all functions of the charity – fundraising, programmes, finance and HR.

This would suit someone who is keen to learn and who is interested in being at the heart of an organisation. It will require the post-holder to be agile and proactive and able to work well with multiple colleagues at the same time.

In return, the charity offers a stimulating environment in which the post-holder will gain valuable experience of working across all areas of an international development charity.

We are looking for an organised, enthusiastic administrator to work for an amazing faith based charity.

The Charity A faith based charity.

The Role
To support the administration of the Disclosure and Barring Service (DBS) application process.
To administer DBS umbrella body agreements under the instruction of the Director and Office Manager.
To work under the instruction of the Director and Office Manager to ensure that Religious Order alignment agreements are reviewed and revised as the need arises.
To provide administrative support within the CSAS team including typing, post, formatting/proof-reading documentation, filing and database administration.
To provide project support to the Director and PA/Office Manager including co-ordination of major events including conferences, working groups, consultation activity, production of documents, data collation/analysis and event organisation.
To organise and maintain electronic and paper administrative systems.
To make appointments; arrange meetings, travel and accommodation as requested.
To minute and support team meetings when necessary.

The Candidate
Experience in Administration
Experience of working in a Safeguarding or Social Work environment
Experience of working within the Church environment and/or charity sector.
Experience of using computerised contact databases

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

• Are you hardworking, flexible, highly organised and efficient?
• Are you reliable with excellent attention to detail?
• Do you have office administration experience?
• Do you want to take the next step in your career at The Queen’s Nursing Institute, a highly successful national community nursing charity?
   

The QNI Practice Development Team is responsible for supporting the professional work of the QNI as determined by the strategic and business plan objectives.

Due to our expanding portfolio of work, a new post has been created to join the existing team in providing a comprehensive and efficient administrative service across a broad range of activities.  The postholder will require both a high level of efficiency and initiative and a willingness to manage a number of tasks at any one time.

The successful candidate will have administrative, communication, organisational and IT skills, with a keen eye for detail and a positive attitude to teamwork, learning and development.  If you have the skills and experience required and would relish the opportunity of working within a small, fast-paced national charity, we would like to hear from you.

NB: The post holder will also be expected to support learning and networking events around the country which may involve overnight stays (approximately 6-8 times a year)

We offer 25 days holiday a year plus up to 10% employer contribution to pension scheme and interest-free season ticket loans.

Closing date: Sunday 8th March 2020 at 23:59

Interviews: Wednesday 18th March 2020

 
Please note that only short-listed candidates will be contacted after the closing date.  

Charity no: 213128

Administrator | London

Hours: 35 hours per week, Monday to Friday, 9am to 5pm.

Salary: £19,200 per annum

Contract: Permanent

Location: This role is based in our London Hub at Coram Campus, approx. 7 mins from Russell Square station.

About the Role

We are looking to recruit a new team member to join our Administration team based in London.

The Coram Beanstalk Admin team are a group of customer focused administrators based centrally, providing a comprehensive support service both internally and externally. We are looking for an excellent communicator to be the first point of contact for enquiries and to support with all administrative aspects of volunteer and customer on-boarding to Coram Beanstalk.

The Ideal Candidate

We are looking for an experienced administrator with excellent customer service skills; a confident and professional telephone manner; strong attention to detail, and with previous background working with a number of different computer programmes and databases - (previous experience of using Salesforce would be desirable but isn't essential).

You will be joining a cohesive and enthusiastic team; receive training on our processes and systems and be an integral part of our service.

This is a very varied role so it is essential you are able to prioritise your time to manage several tasks and maintain orderly systems.

Day to day tasks include:

• Responding to volunteer and delivery partner enquiries by telephone and by email
• Processing new volunteer applications and keeping on top of individual pipeline
• Following up with safeguarding checks including DBS’s, references, ID badges, and processing volunteer expense forms
• Booking volunteers onto training and selection days
• Setting up introduction meetings between volunteers and education settings
• Maintaining accurate data on Salesforce (CRM system)
• Supporting the wider Coram Beanstalk team with administration requirements

For more information about this role, please see the Job Description and Person Specification. 

Closing Date: 9am, Monday 2nd March 2020 (candidates may be contacted for a telephone interview prior to the closing date)

Interview Date: TBC

We ask that recruitment agencies do not contact us in relation to this position. We have chosen to recruit directly as this helps us to minimise our recruitment costs, ensuring that valuable funds aren't diverted from the children and young people we help.

Registered Charity Number 296454

An exciting opportunity to use your experience to support the move to and the day-to-day management of a Microsoft Dynamics CRM.

Title: CRM Administrator 
Salary: c. £37,000 plus benefits 
Job ref: CRMA 
Based: London, SE1

The countryside is one of the nation’s most valued assets – it’s where many people feel most alive and plays a vital role in improving our mental and physical health, not to mention the climate emergency. CPRE, the countryside charity wants to connect more people with the countryside, to ensure that everyone can benefit. This role is an opportunity to play an important part in achieving that.

This is a new role and an opportunity to join a small organisation with great potential at a very exciting time. The successful candidate will have previous experience of understanding of how to manage and administer data using Dynamics CRM for third sector organisations, understand how the business processes operate and being able to proactively support and develop their processes as a key part of this role.

As the Microsoft Dynamics CRM and database administrator, you will be responsible for supporting the implementation and migration to Microsoft Dynamics CRM. This key position will both oversee the transfer of data, but also the ongoing management, training and cleansing of the database. Other duties will include enforcing GDPR compliance, managing integration of lead databases, preparation, development and analysis of digital campaigns to support income generation and campaign aims. 

You will develop and implement Dynamics 365 business systems applying upgrades, patching and fixing. Interfacing with the operational teams and providing first line support to the business, advising on best practice and facilitating operational improvements.  Candidates need to be confident and responsible for providing adequate and timely data selections, uploads, extractions, reports, champion effective use of data accuracy and lead in making others more data literate and able to access key data and knowledge.

In addition to the basic administration of the system, the internal operational teams will require ongoing changes to the system and as a Dynamics CRM Administrator, you will analyse business requirements and work with the business to design an architecture that will support a high-profile business solution. 

Closing date: Midday day 26th February 2020 
Interviews: Thursday 5th or Friday 6th March 2020

o Apply and for More Information:

If you would like to apply and find out more about this position, please click the Apply button to be directed to our website, where you can download the job description and application form. 

CPRE is an equal opportunities employer.

No agencies please.

We are looking for an amazing professional woman with excellent administration and communication skills to support our all woman team of therapists with the day-to-day running of our extremely busy counselling service.  Insight into violence against women and girls is key, along with knowledge of Excel, Microsoft Word and database entry.  Part of the role is for you to be the first point of contact for survivors of sexual violence and other professionals who are interested in our therapeutic services. 

We are looking for someone organised, assertive and empathic, with good time management skills and a high level of literacy and numeracy.  Some knowledge of counselling is desirable, but training will be provided. We are looking for someone calm under pressure, communicative, with self-awareness, strong boundaries and who is willing to learn.

Full training will be provided to the successful candidate.

If you are interested in joining our team, please email or call Vicki on the number provided to request an application pack

Summary

To support the delivery of excellent customer experience within Diabetes UK by ensuring that the information provided to people who contact the CCC is accurate and up to date. Provide all departmental and organisational reporting, including trend analysis and forecasting to a high quality standard and within agreed timescales. Coordinate and oversee project work coming into the team to support operational preparation and delivery of these.

Interview Date: Friday 6 March or Wednesday 11 March 2020

Package

What we can offer you:

• Generous annual leave starting at 25 days plus bank holidays
• A Cash Healthcare Plan (giving you up to £1,500 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments)
• Early finish Friday and flexible working as part of our approach to activity based working
• Discounts on gym membership
• Employee assistance programme to give you support on any issues that come up in life
• Annual season ticket loan (on completion of your probation period)
• Very active social scene including sport teams, gardening and other activities
• Generous pension provision, life assurance and income protection insurance
• Cycle to work scheme (eligible for scheme if contract is permanent or longer than 12 months)

*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

Main Responsibilities

• Oversee, co-ordinate and seek to continuously improve an effective quality assurance programme for communications within the CCC, working collaboratively with the CCC team leaders.
• Overall responsibility for the management and ongoing maintenance of the CCC information database and associated reference documents
• Line manage and develop the CCC Information Officer
• Produce all performance reports, analysis and forecasting for the CCC management team, along with those for senior managers, including Voice of the Customer and CCC performance
• Co-ordinate and manage a range of projects within the CCC, liaising with teams across the organisation where necessary
• To have a good understanding of call centre technology including reporting and forecasting tools
• To identify and make recommendations for service improvements and process efficiencies
• To act as an expert resource for the CCC teams to access information in response to specific inquiries
• Perform tasks necessary to achieve the overall objectives of the team and the organisation
• Work effectively across a wide range of teams and understand the data being collected and facilitate the collation of this to ensure we build an organisational view of customer satisfaction as well as CCC Team Performance
• Working across the organisation to develop and produce an organisational wide Voice of the Customer dashboard
• Undertake any reasonable additional duties, from time to time, commensurate with the role

Ideal Candidate

• Educated to A level or equivalent work experience
• Highly organised and efficient with strong interpersonal skills and excellent attention to detail
• Solution focused, self-motivated and adaptable
• Fully competent in Microsoft Office, including Outlook, Word, Excel, PowerPoint, Visio
• Required to work 35 hours per week across a range of hours between 9am and 6pm, Monday to Friday
• Willing to work flexibly and outside of office hours on occasion
• Willing to travel to other Diabetes UK offices as necessary

Fairtrade Foundation is recruiting an Administrator to support the Programme Partnerships Team.

The post holder will provide excellent support to the Programme Partnerships team (and associated Supply Chain team) with a particular focus on handling the administrative and financial processes associated with active programmes, setting up systems and processes  to support the development and the management of programme opportunities as well as organising information and data flows from the programmes work. The Foundation is increasingly focused on securing investment to provide programmatic support work with Fairtrade farmers and workers. The investment from grants or finance from commercial partners requires very careful administration to comply both with donor requirements and the Foundation’s own internal audit practice as well as to support learning within the Fairtrade system to improve our performance

The ideal candidate will need to have a very good eye for detail, be highly organised and have a good basic understanding of financial and data processes. We need this person to be comfortable with reporting procedures but it is not essential that you have experience in administering grants.

This role will work closely with colleagues and be supported by an experienced team within Programme Partnerships and Finance so we need good team work experience within an office environment and ability to work independently once shown the job requirements. We need excellent IT skills and ability to support the team with administrative tasks such as inputting information into databases and setting up systems and processes to support grant applications and management. There will be opportunities to learn about fundraising and generating strong funding proposals. The busy environment requires excellent organisational and prioritsation skills.

At Fairtrade we are committed to the safeguarding and protection of children & vulnerable adults in our work. We will do everything possible to ensure that only those who are suitable to work within this environment are recruited to work for us. Therefore for this specific role a Basic DBS check will be needed for this role as part of an offer of employment.

Fairtrade is a movement for change that works directly with businesses, consumers and campaigners to make trade deliver for farmers and workers.

Fairtrade is a global movement with a strong and active presence in the UK, represented by the Fairtrade Foundation.

The international Fairtrade system (of which the Fairtrade Foundation is a member) works on behalf of farmers and workers to drive sustainable livelihoods, empower producers and workers, and make trade fair.

The Fairtrade Foundation is an equal opportunities employer and welcomes applications from all sections of the community

Closing date: 28 February 202 (10am)

Interviews will take place 12 March 2020

Contract: Full time 35 hours, Permanent