Data Officer Jobs in London, Greater London
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
An exciting opportunity has arisen for an ambitious individual to join The Sleep Charity to lead our trust and grant fundraising. Supporting those that have sleep issues is at the heart of everything we do. With over 40% of the population suffering sleep difficulties, we know that we need to significantly extend our reach. This is a new role that will support us to maximise our impact across the nation.
Until recently writing of bids has been carried out by our CEO and Founder. You will work closely with the senior management team. You will also benefit from line management from our Corporate Partnership Manager who has extensive experience in this field. This is a diverse role that you can really make your own. You need to be a flexible thinker and be excited by new opportunities, developing creative ideas to secure funding. This role is essential to the growth of the charity and requires someone with drive and passion. You need to be excited by new opportunities and have a methodical approach to applications.
You will need you to have excellent communication skills and the ability to research and identify suitable grant opportunities. Enthusiasm is key, we are looking for a solution focused person who can work independently as well as part of a team.
We are reviewing applications on a rolling basis so please do apply now and we will be in touch!
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job title: Press and Communications Officer
Contract: Permanent, Full Time
Salary: £32,000 per annum, plus benefits
Location: Work from home anywhere in the UK. You must provide evidence of your right to work in the UK. Frequent travel into London to attend events will be expected and compensated.
Background
At In2scienceUK our mission is to promote social mobility and build brighter futures for those pursuing science, technology, engineering and maths. We do this by leveraging the skills and passion of STEM professionals to support young people from less advantaged backgrounds to progress to degrees and careers in STEM.
We are looking for a creative, strategic and ambitious Press and Communications Officer to secure media coverage that will help to ensure our message reaches a broad audience. This opportunity would be ideal for you if you are looking to use your story-telling skills and talent for crafting copy, your understanding of the media, and your strategic thinking to get media attention and build relationships with key journalists and influencers to positively influence the lives of hundreds of young people benefiting from our programmes.
We want to hear from people who can passionately represent the interests of the diverse young people that we serve. We are not asking for particular qualifications. We don’t care what school you went to or what your parents do for work. We care about your character, your skills and potential. If you can turn strategic aims into impactful programmes and can see yourself making an impact in our organisation, we want to hear from you.
Key responsibilities
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Bring your flair for storytelling to In2scienceUK’s communications, bringing our work to life and demonstrating the impact and value of what we do to all of our audiences.
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Work with the Communications and Marketing Manager to devise strategies for securing impactful media coverage of In2scienceUK’s work, and help plan communications output accordingly.
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Develop and implement strategies to build our brand presence in key industry sectors, including working with and securing coverage in industry media/trade publications to support our fundraising objectives.
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Identify, create and respond to high-quality media opportunities, both internally and externally, to deliver positive coverage, maximise our activities, and build our presence in line with our strategic objectives.
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Identify opportunities to promote In2scienceUK’s work at key sector events, attending relevant events to represent our work as well as collaborating and supporting internal teams to plan and deliver impactful events.
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Cultivate and maintain a strong network of media contacts, building effective relationships with journalists, publishers, podcasters, influencers, thought leaders and experts to build In2scienceUK’s profile as a “go-to” organisation.
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Building and maintaining relationships with alumni and participants to promote success stories and identify speaking/press opportunities.
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Lead on developing a range of PR materials including press releases, blogs, advertorials, interview briefs, social media posts and newsletters to effectively communicate our mission to a wide range of audiences.
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Work with communications & data teams to identify trends and opportunities for further press outreach with the aim of reaching the right audiences to grow our following in the UK.
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Work with the communications and marketing manager to coordinate media and communications work across our organisation, as well as stepping in and helping out where needed.
Person Specification
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Proven experience of generating media coverage by working with UK-wide, local and regional media, as well as trade press, ideally in a charity sector organisation.
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Demonstrated understanding of how to craft and pitch stories to appeal to a variety of media outlets.
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Experience of planning, executing and monitoring media plans.
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Experience of working with colleagues from across an organisation to identify case studies and opportunities to develop compelling stories and impactful media coverage.
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Exceptionally strong writing skills, with a passion for telling compelling stories, and crafting messages in compelling ways for various audiences, balancing impact, simplicity, and accuracy.
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Confident in creating a range of media and press assets across all channels, including digital and social media.
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Experience of supporting the planning, delivery and coverage of events for key stakeholders.
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Excellent organisational and time management skills, and the ability to prioritise a varied workload.
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Shares our values, has a keen eye for an opportunity and is persuasive and enthusiastic about promoting our mission.
Application Procedure:
Please submit a CV, brief cover letter with at least two examples of your work via Charity Jobs
Your application will only be considered if you have provided prior examples of your work.
If you require this in a different format please contact us
Deadline: 29th March 2024
We advise candidates to apply early as we reserve the right to close applications ahead of this date.
Shortlisting and Interviews will be held virtually.
In2scienceUK is committed to safeguarding and promoting the welfare of children and young people on our programme. All candidates will be required to complete all necessary pre-employment checks prior to starting employment. This includes but is not limited to: satisfactory references from two previous employers, voluntary organisation or educational institution; satisfactory DBS check; right to work check; and a self-disclosure from where necessary for the role.
In2scienceUK exists to unlock the potential of young people from disadvantaged backgrounds and boost diversity and inclusion in the STEM sector.
The client requests no contact from agencies or media sales.
Job Title: Fundraising Officer
Reports To: Senior Corporate Partnerships Manager
Location: Remote (travel to Leicester Office & other locations where necessary)
Contract: Permanent
Salary: £28,160 (FTE salary)
Hours: Full time (36 hours per week). Flexible working offered
About Home-Start UK
Home-Start is a federated charity consisting of a central national office – Home-Start UK - and 178 geographically dispersed local Home-Start organisations, all working together under the same identity.
We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.
About The Role
Join HSUK during this exciting time of recently launching our ambitious five-year strategy. As a valued member of our dynamic, award-winning fundraising team, you'll play a vital role in our success.
This role will involve working closely with the Senior Corporate Partnerships Manager to provide admin support to the fundraising directorate, manage and maintain a portfolio of corporate partnerships, maximising income, and support benefits through delivery of excellent partnership stewardship and a great supporter experience. This role will involve supporting the challenge event portfolio as well as working with a variety of areas across the fundraising division such as Philanthropy, Individual Giving and Corporate. to enable Home-Start to support more families around the UK.
At HSUK, we provide an incredibly supportive working environment that embraces remote work, flexible hours, and individually tailored schedules. This empowers you to plan your work life according to your personal preferences and commitments, ensuring a fulfilling and balanced professional experience.
Closing date for applications: 5pm, Friday 29th March 2024.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Home-Start is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability. This is a UK wide role and applicants are eligible to apply from across the UK. We will be flexible to your working needs. Should you be invited to an interview all your interview questions and/or tasks will be sent to you beforehand so that you can prepare and we will aim to be as flexible as possible to accommodate an interview time that suits you.
As part of any recruitment process, Home-Start UK collects and processes personal data relating to job applicants. You are under no statutory or contractual obligation to provide data to Home-Start UK during the recruitment process. However, if you do not provide the information, we may not be able to process your application properly or at all.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Ovacome are looking to appoint a highly motivated and proactive Communications Officer to join this friendly and hard-working team as we make sure anyone with an ovarian cancer diagnosis receives the information and support they need.
Reporting to the Communications and Engagement Manager, the successful candidate will be a confident copywriter, with experience of writing for a variety of communication channels. You’ll be committed to making communications accessible and enthusiastic about reducing health inequalities for Ovacome’s key underserved populations. You’ll enjoy working across departments, collaborating with colleagues on communication campaigns.
Key responsibilities of the role will include:
· Creating high quality content for Ovacome’s communication channels, with a copywriting focus.
· Collecting real-life stories from Ovacome’s members, helping to amplify the voices of the ovarian cancer community, ensuring that the stories we share represent the diverse experiences of those we support.
· Securing media coverage for activity relating to fundraising and event promotion.
· Being a champion for accessibility and inclusion across all communication channels.
What we’re looking for:
· A great copywriter - you understand the power of words and can use them to great effect.
· Warm and friendly - you can quickly build up rapport with colleagues and supporters to enable your work.
· A multitasker - you can prioritise your workload and keep calm under pressure.
· Someone who sees the bigger picture - you understand where your workload fits into the organisational strategy and are motivated by the change you can make.
· A can-do attitude - you’re proactive and follow up quickly on actions.
If this sounds like you, we’d love to hear from you.
Location: London (EC1Y 8RT) or West Midlands (Dudley) office. Homeworking available if you have an appropriate working space where confidentiality can be assured and you are within a two hour travel radius of London. There are monthly meetings in London and occasional travel across the UK required.
We welcome applications from those with a caring or parenting role and would consider flexible or part-time working to accommodate the right candidate.
You can find further details on the role and how to apply in the attached job pack.
The client requests no contact from agencies or media sales.
Administration Officer – England South
We are recruiting an Administration Officer to provide an effective and comprehensive range of administrative support to workstreams/projects, which will enable the charity to fulfil its function in the South of England to a high-quality standard.
What you will do:
· Coordinate training bookings, using the diary system, email and databases to ensure training is organised, allocated and delivered
· Create resource pack for colleagues delivering training courses and workshops.
· Help to facilitate training delivery nationally, responding to email and telephone enquiries, ensuring preparation, materials, resources, venues, for all events are in place when required.
· Help to plan, contribute to and attend PAPYRUS conferences, workshops and events as required.
· Collate evaluations and feedback from training and project work.
· Act as a first point of contact, including enquiries which may be complex in nature; assessing the nature and urgency of the correspondence and responding or referring to colleagues as appropriate
· Record all enquiries and contacts using the CRM database and ensure that the database is maintained and accurate at all times.
· Assist with managing the office diary, arranging and organising meetings/bookings as required.
· Manage stock and resources ensuring that the required items are available.
· Administer petty cash as required in line with financial processes.
· Respond to orders and other requests for information, from stakeholders, by phone, mail and email, according to policy and keep accurate and up to date records.
· Undertake general clerical and administrative tasks to support the service as required (e.g., posting items, photocopying, scanning).
To be successful in this role you will have:
· Demonstrable experience in an office administrator role or equivalent
· A good working knowledge of Microsoft packages (e.g., Word, Excel, Access, PowerPoint) and hands on IT experience of database packages including electronic filing systems and online platforms
· Ability to work effectively with internal and external stakeholders.
· Ability to resolve issues and identify solutions, seeking support and guidance where required
Salary: £21,189 per annum (NALC Scale SCP 4) progressing by increments to £21,968 per annum (NALC Scale SCP 6) As this is a London-based role, the post-holder will receive an additional Cost of Living Allowance which is £5,000 per annum.
Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.
Hours: 36 hours per week
Location: London (7-9 Bream’s Buildings, London, EC4A 1DT) with some travel across the South of England
Contract: Permanent
Closing date: 3rd April 2024
Interview date: 12th April 2024
We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.
PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Talent Set are delighted to be working with a fantastic HE organisation to find them a CRM Communications Officer on an interim basis for a 1-2 months with a start ASAP.
The role is an exciting opportunity to join on during exciting time for the university. This candidate will be someone that has good understanding and knowledge of CRM processes and has a working knowledge of the customer journey.
Key responsibilities include:
- Create, plan and deliver a calendar of engaging communications for the targeted audience, ensuring there is a positive measurable impact on student recruitment activity.
- Take ownership of particular projects, involving the student journey – this could be across student marketing, digital, brand.
- Ensure alignment of the organisations key messaging and the appropriate marketing campaign
- Support on delivery of multi-channel communications campaigns for student recruitment events.
- Develop content and digital asset requirements for email communications and online conversion activities.
- Carry out segmentation and marketing lead management.
- Working closely with the CRM lead, ensure the integrity of data on the CRM system and report on this data.
- Liaise with stakeholders and the marketing department to develop strong relationships and good content ideas for future digital communications.
Person specification:
- Have a strong understanding of digital communications and strong use of a CRM system
- Excellent grammar and attention to detail
- Strong organisational skills and an ability to work to deadlines
- Previous working knowledge of CRM processes, including segmentation
- Experience of working with style guides and tone of voice guidelines
- A strong understanding of the principles of adapting communications to different audiences
What's on offer:
This role is offering a competitive day rate with a look to start this position ASAP. They offer a flexible working pattern, ideally attending their North London office 2-3 days a week. The post holder must have the right to work in the UK.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Daughters of Charity Services operates as a family of charities across Britain, providing a diverse range of services to various communities in need of support. We are seeking a Group Communications Manager who will support the mission of Daughters of Charity Services through leading our work on communications, advocacy and campaigns as we seek to secure social justice for those in greatest need.
Reporting to the CEO, and working closely with the leadership of our member charities, the Group Communications Manager will lead on communications and campaigns strategies for our national initiatives, and in finding effective ways of supporting both ourselves and our member charities to engage key stakeholders. The Group Communications Manager will seek to shape public awareness of the issues and challenges faced by those we seek to support, ensuring that their voices are heard by those who shape policy. The successful candidate will build awareness of our work and the issues we seek to raise through the creation of engaging impact reports, regular newsletters, the development of campaign materials, and through fostering effective collaboration with a range of organisations sharing our mission.
Prior experience of developing extensive, tailored communications strategies and campaigns is essential. We expect the successful candidate to be an outstanding communicator, and to possess significant experience of building successful, high-impact multi-stakeholder partnerships. Strong skills in managing social media and online content is also required.
We offer: 30 days annual leave (including bank holidays) pa pro rata; pension scheme; Life Assurance; hybrid working and flexible working requests are welcome.
Daughters of Charity Services is dedicated to upholding the Vincentian Charism, and the Christian heritage upon which it is founded. We are proud to employ people of all faiths and none, but it is essential that the post-holder is committed to learning about, acting in accordance with, and further promoting the Vincentian values which underpin all aspects of our work.
To apply for this exciting role, please download an application pack from our website: Daughters of Charity Services (click on the news tab) and return your completed application form to the email address provided by the closing date of: Monday 15 April 2024
Interviews: Wednesday 24 April 2024
Appointment subject to satisfactory references & proof of right to work in the UK.
Our client, a prestigious London University, is currently seeking a dynamic and innovative Alumni Communications Officer to join their team on a permanent, full-time basis (35 hours per week). This role presents a unique opportunity for an individual with a passion for engaging communities and driving impactful communications strategies. The position offers a hybrid working model, with 2 days per week based on-site in Central London and the remainder remote.
Key Responsibilities:
- Develop and implement an effective alumni communications strategy to foster engagement among the university’s community of over 80,000 alumni and supporters.
- Manage the delivery of monthly e-newsletters to a diverse alumni audience exceeding 60,000 individuals.
- Curate a cohesive digital user journey to enhance alumni interaction and participation.
- Oversee the management of the Campaign microsite to ensure alignment with organisational goals and branding standards.
- Generate compelling stories and content, employing innovative strategies to effectively communicate with the audience.
- Utilise data analysis, segmentation, and personalization techniques to optimize engagement and drive desired actions among alumni.
Requirements:
- Previous experience in a similar communications role within the higher education or the wider not for profit sector is preferred.
- Exceptional written communication skills with a keen eye for detail and accuracy.
- Proficiency in digital and print design to create visually appealing content.
- Demonstrated experience in monitoring campaign data and adapting strategies to enhance results.
- Strong IT skills, including proficiency in Microsoft Office applications, experience with online publishing software such as Photoshop, Canva or InDesign, would be advantageous.
If you are a proactive and creative individual with a desire to make a meaningful impact within the alumni community of a leading institution, we encourage you to apply. Please submit your CV in Word format below to be considered for this exciting opportunity.
About Us
We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK. Never has this been more important than today.
NEA’s teams are friendly, knowledgeable and are dedicated to what we do. We are proud of our expertise and proud of the service we deliver to our clients.
We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day.
The Role
We have a fantastic opportunity for someone to join us in the position of Benefits Entitlements and Claims Support Officer, to work on either a full or part time basis. Job Share applications are also welcome.
This role provides an exciting and rewarding opportunity to help the charity build its profile amongst regional stakeholders whilst delivering projects that seek to bring an end to fuel poverty and to the misery of cold homes that is experienced by over 6.5 million households in the UK.
NEA’s Benefits Entitlements and Claims Support Officers are empathetic, polite and have good listening skills but are also knowledgeable, assertive, and confident. The post holder will be responsible for giving comprehensive benefit entitlement advice and support to householders. The post holder will obtain relevant information about a client’s circumstances and offer accurate guidance about potential eligibility for additional benefit entitlements. This will include the completion of application forms as appropriate. Advice will be given over the phone, via online contact and in face-to-face settings where appropriate.
What you will need to succeed
You will have a good understanding of Welfare Rights, including entitlements, systems, claim processes and current legislation and practices. Demonstrable experience of providing advice via telephone and face to face.
You will need good organisational skills, excellent communication skills as well as an understanding of the needs of low income, vulnerable or disadvantaged householders.
NEA has several office locations throughout England, Wales and Northern Ireland, and welcomes applicants from all regions. Home working and office-based locations are available. Preferences will be discussed with candidates at interview. Hybrid working is subject to necessary H&S and GDPR checks. Post holders must be resident within the UK and be able to provide their Right to Work in the UK.
We are offering:
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£26,873 - £31,915 (FTE) - Scale 5-6, Points 12-22 (plus £3,300 London Weighting if applicable)
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11½% non-contributory pension
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25 days annual leave plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum for full time staff, pro-rata for part time staff
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Flexible working arrangements including the opportunity for Hybrid working
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Enhanced family friendly payments
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Employee Assistance Programme
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Employee benefits platform
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2-year Fixed Term Post
The closing date for all applications is 12:00 noon Wednesday 17 April 2024. We anticipate interviewing the two weeks commencing Monday 22 April 2024. Full details of the posts and an application form are available on our website
The client requests no contact from agencies or media sales.
Based in the Information and Support team and reporting to the Information Manager, you will develop and maintain our extensive offer of health and other information, including our library of factsheets, special topic information packs, web pages and video content aimed at people affected by cystic fibrosis and clinical teams.
You will have experience of producing high quality, comprehensive information for people with health conditions from concept through to publication and a knack for making complex health information easy to understand. Meticulous proof-reading skills are essential, with experience of writing for both print and web a bonus. Maintaining the Trust’s reputation for outstanding information provision through understanding of and commitment to the criteria of the Patient Information Forum quality kitemark (the PIF tick) is integral to the role, together with sensitive and meaningful involvement of end-users to ensure information meets the needs of the target audiences.
This role will involve working on multiple resources concurrently, therefore strong organisational and time-management skills are needed, as is the ability to work autonomously as well as with colleagues in the team and wider organisation, and a range of external stakeholders.
Benefits include 30 days annual leave (pro-rata for part time), flexible working and opportunities for learning and development.
*This role offers a flexible location however occasional travel to London Office will be required if home-based.
Please note: you will need to have the right to work in the UK before starting work for us and we will check this.
Closing date for completed applications is 5pm on Wednesday 3rd April. We reserve the right to bring forward the closing date if necessary. Therefore, if you are interested in this role, please submit your application as early as possible.
Interviews will be held 17th – 18th April.
How to apply
Please read the job description and person specification attached for more information on the role and then select 'Apply Now' to complete our application form through our third-party provider Hireful.
The Cystic Fibrosis Trust welcomes applications from candidates from all backgrounds and particularly from people with cystic fibrosis, disabled people, and Black, Asian and minority ethnic and LGBTQI+ candidates.
Your privacy
We welcome your interest in working with us here at the Cystic Fibrosis Trust. In order to review and manage your application, we need to collect certain personal information about you through your application. We are committed to protecting your personal information and being transparent in what we do with it.
We will only use your personal information as required to manage your application to work with us, or as required by applicable law or regulatory requirements.
We do ask that you help us monitor our performance on equality by completing the accompanying Equal Opportunities Form which contains no identifiable personal information. Doing so is optional, and any information you provide through this form will be used to provide generalised aggregated reports. It will not affect your application in any way and is kept separately.
In the event your application is unsuccessful, we will retain your information for up to 12 months, before it is disposed of confidentially.
For more detailed information on your rights and how we use any data you provide us, please see our privacy policy
Location: Flexible location of London office or home based
Contract: Permanent, Part Time
Salary: £31,250 FTE plus either £3,000 London weighting pro-rata or £450 home allowance per year
Hours: 21
Closing date 03-04-2024
REF-212 450
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Spring Community Hub wants to recruit an enthusiastic and dynamic person with experience in project delivery or impact measurement and evaluation to join our Business Support Team to work on a variety of projects and provide administrative support to the Charity.
Key Tasks and Responsibilities
- Lead the establishment of an impact and evaluation function in the organisation to report on the impact of our projects to colleagues, partners, donors and funders.
- Provide project management support to the Senior Management Team.
- Collect quantitative and qualitative data via online and paper surverys and focus groups. Interpret and analyse that data using our CRM and other sources of data.
- Disseminate data, analysis and findings including to colleagues in fundraising, communications, service delivery and engagement and act as an internal advocate for effective monitoring and evaluation strategies.
- Support the development of new tools to collect data.
- Gather project case studies by liaising with colleagues and project leads.
- Assist with the recruitment of staff and volunteers and help to foster a positive volunteer culture
- Represent the organisation at external meetings and events as required
- Assist with daily administration being flexible to the changing needs of the organisation and undertaking tasks not specifically listed when required
Person Specification
- Excellent written and oral English.
- Strong presentation skills and experience presenting research outputs and technical concepts to diverse audiences including colleagues, partners and donors.
- Excellent communication and relationship building skills including with colleagues, partners and donors.
- Experience in designing data collection methods and strong qualitative and quantitative research skills including basic data collection.
- Strong data analysis skills and ability to use relevant software as well as general IT packages.
- Knowledge of the implications of GDPR and other relevant legislation to Spring Community Hub
- Strong project management skills and the ability to deliver on time, to budget and to a high standard
- Degree or equivalent experience
- Experience working or volunteering in the voluntary or not for profit sectors
- Ability to work collaboratively and excellent listening skills
- A compassionate and empathic approach with a genuine interest in the wellbeing of others
- Self motivated with a methodical approach to work and excellent attention to detail
There will be some out of hours work for, for example, the AGM, events, training and development and you will be able to arrange time off in lieu via your Line Manager
Spring Community Hub offers opportunities for learning and development and is actively committed to equality and diversity. We particularly welcome applications from people who have lived experience of significant poverty and inequality and people from marginalised groups and communities.
The role is subject to a DBS (Disclosure and Barring Service) check
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Yes to Life empowers people with cancer to make informed decisions about their care options. For almost two decades, we have provided evidence-based information to those in need.
We believe in the benefits of a positive approach. Of course, a cancer diagnosis is frightening, but instead of talking about ‘victims’ and ‘battling with disease’, we feel that forward-looking optimism is crucial. We have seen the realistic hope that results from gaining access to information, and from being empowered to explore your individual needs and make your own choices to manage your condition, as you see fit.
Our role is to help people to decide what they want to do to help themselves – by providing information and referring them to qualified experts – and then to support them in their chosen path.
2024 marks the celebration for a very special year. Our 20th Anniversary Year, and we are looking for an enthusiastic community fundraiser to engage with donors and fundraisers to help with all the events that will happen during the year.
Job purpose
- To represent Yes to Life work, vision, and mission through the delivery of campaigns and fundraising initiatives.
- To work across the different fundraising channels (Community, Fundraising Events, and Individual Giving) to deliver the agreed financial targets.
- To build relationships with donors and fundraisers and offer stewardship that offers the best possible experience of supporting Yes to Life, increasing loyalty and further support.
- To attend fundraising events as required
- To work with the CEO and the rest of the Yes to Life team to develop new and imaginative fundraising activities using sector trends and insights.
Key responsibilities
- Work within agreed budgets to achieve the fundraising financial targets.
- To steward our fundraising supporters to maintain engagement and build loyalty.
- To provide a highly personalised approach to supporting Yes to Life’s fundraisers ensuring our supporters receive a positive experience throughout their fundraising activity including sending thank you communications and ongoing stewardship.
- To organise and deliver a calendar of fundraising activities that creates opportunities for supporters to engage with our 20th Anniversary Year celebrations and ensure participation and income targets are achieved.
- To develop the charity’s social media fundraising activity in collaboration with the Social Media Manager
- Collaborate closely with the CEO and the Marketing and Comms Trustee, to help plan and develop multi-channel campaigns including on and offline activity that inspire and engage existing and new supporters.
- To work with the CEO and the Marketing and Comms Trustee to produce campaign materials, share interesting stories and fundraising updates. Prepare content for newsletters, website, and social media.
- To ensure accurate recording of supporter information and reporting on activity through:
- Updating the charity’s database, e-tapestry, recording all donor contact and fundraising activity.
- To prepare regular income reports and updates as required.
- To keep up- to- date and comply with the rules as set by the Fundraising Regulator, GDPR (General Data Protection Regulation) and other relevant legislation and codes of practice and good practice.
- To keep up to date with changes and trends in the UK fundraising environment
- To undertake any other tasks required.
Person Specification
Qualifications, knowledge, and experience
Essential
- Demonstrable experience in Community Fundraising, Supporter Stewardship and Individual Giving.
- Proven record of accomplishment in delivering and meeting targets
- Self-motivated and able to work on own initiative.
- Well organised with attention to detail
- Ability to inspire and influence others to support Yes to Life
- Ability to manage several projects and tasks simultaneously and skilled at prioritising.
- Excellent verbal, written and presentation skills.
- Strong numeracy skills and ability to forecast and analyse fundraising results.
- Decisive and quick problem solver with the ability to adapt easily to change.
- Innovative outlook and a willingness to suggest new ideas.
Desirable
- Experience of producing fundraising reports for activity and outcomes
- Proven experience in delivering timely fundraising campaigns and initiatives.
- Fundraising database experience – preferably e-tapestry
Other
- Some travel to events will be required.
- Willing to work flexibly.
The client requests no contact from agencies or media sales.
Would you like to join the Membership Directorate of a leading UK Charity? If so, we would love to hear from you!
We are looking for a Membership Compliance Officer who will be one of three integral Officers within the Membership Compliance and Policy team.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
This role will be responsible for the coordination of compliance, membership policy and support to the Membership Council, Working Groups and Central Services Administration activities. The role delivers branch and county compliance, ensuring the adhesion to relevant policies and procedures.
Key responsibilities will include:
- Maintain a register of all membership policies, procedures, and forms, coordinating regular and ad-hoc reviews and edits of all
- Manage the compliance database, ensuring that data is consistent
- Produce compliance statistics and reports for Membership Council
- Instigate and lead in the preparation of a communications plan relating to the announcement of any changes made to membership policies, procedures and forms and ensure that communications are aligned with the annual calendar of activities
- Be the first point of contact for queries on membership policies and procedures, providing advice and support to staff and members
At the Royal British Legion, our 200,000 strong membership plays a vital role in supporting the work that we do. Members build relationships. They share experiences with like-minded people, and have a say in the way we run the Legion by voting throughour branch network, but most importantly, membership exists so our Armed Forces family has friends and allies standing by them in every community.
You will be contracted to our London, Haig House Hub. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub based at Haig House in London.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: Tuesday 9th April 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Community Project Officer
Dystonia UK
London/Hybrid - a mix of work from home and London office (office days to be agreed at start but will include a minimum of 2-4 days per month)
Permanent
Full-time with flexible working - this is a full-time role; however, reduced hours may be considered for the right candidate
Salary £26,000 - £28,000 depending on experience
Excellent benefits including 25 days annual leave plus bank holidays, flexible and hybrid working, employee pension scheme, and Employee Assistance Programme
Would you like to join a small, growing charity playing a vital role in the organisation's operations and community outreach initiatives?
Are you passionate about making a difference and do you thrive in a dynamic environment?
Charity People are delighted to be partnering with Dystonia UK, a small, ambitious charity which exists to give hope and support to those living with dystonia, to bring on board a Community Project Officer.
Dystonia is a neurological movement disorder estimated to affect at least 100,000 people in the UK. It can affect any region of the body, caused by incorrect signals from the brain, resulting in uncontrollable muscle spasms, which can, for some, be painful. It is the third most common movement disorder behind Parkinson's and essential tremor. Dystonia is a lifelong condition which can affect both children and adults, and currently has no cure. Dystonia UK is the only UK national charity dedicated to helping people living with dystonia and creating UK and worldwide awareness.
The Community Project Officer will work closely with the Director of Operations, managing tasks to support the smooth operations of Dystonia UK with specific responsibility for the community projects of the organisation. They will improve organisational impact through supporting the implementation of projects and outreach.
Key responsibilities:
- Community Project Management: You will support the implementation of community projects and initiatives, assist in setting up and growing support groups nationwide, and coordinate logistics for events and programs. You will also build relationships within the dystonia community and NHS stakeholders.
- Volunteer Management: You will develop sustainable volunteer recruitment and induction procedures, coordinate volunteer recruitment, induction, and ongoing support, and organise volunteer programs and community events.
- Operations: You will support with operations, such as conducting risk assessments, support with planning and coordinating projects and events, maintain office operations and manage distribution of information resources.
- Reporting: You will lead the development of surveys and feedback forms, analyse data to assess the quality and impact of support services, and monitor project budgets and prepare financial reports.
The Community Project Officer will be organised, with strong attention to detail and good planning and project management skills. The successful candidate will be an excellent communicator with a wide range of stakeholders, and personable and flexible in their approach. You will be able to work independently, as well as part of a small team. This role will be well suited to someone who can understand the detail, as well as see the bigger picture. You will understand how to work in a small charity with national reach and will thrive in that environment. The ideal candidate will have experience working in the charity sector or charitable health sector, but this is not essential.
The role is home-based with around 1 day a week in the office in Vauxhall. There is flexibility about the day in the office (ideally Monday-Thursday) with an option to be in the office more frequently. There will be some requirement to attend events and meetings in the evenings and at weekends for which time off in lieu will be given This is a full-time role; however, reduced hours may be considered for the right candidate. The post will be subject to satisfactory references, and a DBS check.
If you would like to support the work of Dystonia UK and the dystonia community, you have the skills to apply for this role and would like to join a small passionate and dedicated team where you can make a real difference, we would be delighted to hear from you.
How to apply:
The application process is CV and Supporting Statement. In the first instance, please send your up-to-date CV to Jen at Charity People for more information or contact Jen for an informal confidential chat about the role.
We will be reviewing applications and interviewing on a rolling basis, so please do get in touch as soon as possible for more information about the role and next steps. The final closing date for your CV and Supporting Statement will be at 9am on Monday 15 April. The interviews will take place either w/c 8 April or w/c 15 April.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
The Masonic Charitable Foundation (MCF) is looking for an enquiry officer with call handing experience to join the frontline service team. Each month we receive hundreds of requests and queries from applicants who require the help and support offered by the MCF.
You will have excellent customer service, communication, IT and organisational skills along with an ability to quickly build a rapport with callers and instil confidence.
We are looking for a team player, who is able to support colleagues and prioritise the needs of the team. A high level of personal resilience is also required due to the quantity and the nature of the enquiries we receive.
Previous experience in a comparable role is desirable, but not essential, as full training will be provided. If you have a willingness to learn and can demonstrate appropriate transferable skills
Day to day responsibilities include answering calls and responding to requests for a range of support, allocating cases to our Advice and Support Advisers and Visiting Volunteers, awarding small grants for counselling and medical consultations and keeping detailed records of calls and communications on our internal data base.
Details
Post: Enquiries Officer
Description: As part of the wider team, our Enquiry Officers are often our applicant’s first point of contact with the MCF and play a key role in our application process as they triage callers
Hours: 34 hours per week (early finish on Fridays)
Hybrid: Work from home two days per week (after successful induction completion)
Salary: £31,525 to £34,306 (depending on experience)
Holiday: 25 days (rising to 30 after 5 years’ service), plus additional 3 days to be taken between Christmas and New Year
Benefits: Excellent package including contributory pension, medical and dental plans, access to various health, wellness and retail benefits and continual professional development.
Reports to: Enquiries Team Leader
Team: 3 x Enquiries Officers, Enquiries Team Leader
Please note this job is subject to a basic DBS check.
About the Masonic Charitable Foundation
The Masonic Charitable Foundation (MCF) is one of the UK’s leading charities, providing a range of benevolent support to individuals and awarding grants to local and national charities.
Our work helps to encourage opportunity, promote independence and improve wellbeing for thousands of people each year. Last year, the MCF awarded support totalling around £20 million. Our support is funded from the donations of freemasons, their families and friends.
The MCF was founded in 2016 following the merger of four charities that had operated separately since the eighteenth century.
Main responsibilities
· To answer calls to the 0800 professionally and courteously, listening carefully and responding sensitively to their needs in the moment.
· To respond to voicemails and emails accurately with appropriate support and information.
· To make an initial assessment of each enquiry to determine likely eligibility for support and to manage expectations appropriately
· Provide an excellent first impression of the enquiry line and the MCF
· To accurately and consistently record details and information on our system
· To process grants to enable applicants to access medical consultations and the emotional, mental health service
· To work effectively as part of the team, collaborating and supporting colleagues to manage the work load and meet the teams Key Performance Indicators
· To signpost applicants to other sources of advice as appropriate
· To act as the first point of contact and to build and maintain excellent working relationships with our contacts in England and Wales
Person specification
Essential
• Educated to A-level (or equivalent)
• Experience of working within customer service
• Previous experience of working/volunteering within the charity, advocacy or social sector, or a grant making organisation
• A sound knowledge of the charitable sector
• Excellent communication skills including:
- Polite and calm telephone manner
- Ability to tailor communication to suit audience
- Ability to diffuse high-emotion calls
- Able to quickly establish rapport
- Strong written skills – ability to communicate in a clear and concise manner
• High levels of emotional intelligence and personal resilience, some callers will be distressed and their circumstances can be distressing
• Ability to work well under pressure
• Organisation and effectiveness skills:
- Prioritisation
- Meeting deadlines
- Attention to detail
• Team working skills:
- Ability and willingness to put the team first
- Supporting and collaborating with colleagues
- Build and maintain effective working relationships
• IT, particularly MS Office applications
Desirable
• Vocational or professional qualification in education; health or social care
• Experience of working on an advice line, enquiries line, helpline, contact centre or similar
• Previous customer-facing role
• Experience of working alongside volunteers.
• Administration
· Good knowledge of one or more of the following:
- Health
- Care
- Education
- State benefits
- Personal finances.
The client requests no contact from agencies or media sales.