Data officer jobs
Young Carers’ Project (YCP) Manager
Contract: Full-time | 36 hours per week.
Location: Kingston Upon Thames, with some hybrid working.
Salary: £41,034 per annum.
Kingston Carers Network's Young Carers Project (YCP) provides information, advice and support to young carers in Kingston. Our services include a weekly youth club and drop-in sessions, respite activities during the school holidays, one-to-one mentoring and targeted family support.
We are looking for a committed, proactive person with excellent interpersonal and organisational skills to lead the YCP team in supporting our amazing young carers, aged 5-18, who all have a caring responsibility for a family member. We currently support over 4000 carers, including over 800 young carers, who are caring for a relative or friend with a disability, illness, mental health problem or substance addiction. The successful candidate will have the ability to plan and deliver a range of activities and support to young carers to ensure that the project aims are achieved. Experience of working with young people aged 5-18 years is essential.
Benefits include:
- 4% matched pension contribution,
- flexible hours,
- hybrid working,
- and enrolment in the Carers Trust training programme.
This post is subject to a fully enhanced DBS check.
Closing date: 5:00 pm on Monday 3rd November 2025.
Interviews: Wednesday 12th and 19th November.
Kingston Carers’ Network, registered charity number 1151456
Our mission is to provide tailored information, advice and support to unpaid carers, advocating for better local services that meet their needs.


Stour Health and Wellbeing Partnership (SHWP) is seeking to appoint a part time Community Builder to work with residents and stakeholders in the more rural Stour areas to foster partnership working, connect and strengthen local communities and to reduce social and rural isolation. By really listening to local people, the post holder will help local communities to identify the challenges faced and what residents want and support them in creating new initiatives or enhancing existing ones to meet these needs. The aim is to improve links between services, existing groups, new initiatives and the community to increase community health and wellbeing. We are looking to appoint a skilled relationship builder with strong interpersonal skills and an understanding of rural challenges to connect, coordinate and support initiatives. Experience of managing projects and measuring their impact is desirable.
The Stour Health and Wellbeing Partnership is a community led partnership set up to support residents in Shipston and the neighbouring villages




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an interesting and stimulating opportunity to play a crucial role leading our client services team. The post holder will be responsible for overseeing all client facing activities, using their skills and experience to guide and support those delivering front line services. The creation and maintenance of an atmosphere of acceptance, empathy and empowerment are crucial. Thereby, improving the lives of all we work with.
The Client Services department encompasses our Employment Project, Counselling Service, a wide range of Wellbeing Activities, Bridge the Gap and a Safe Haven facility.
Oakleaf Enterprise has been operating within the local community for 28 years. We practice what we preach and have a generous holiday allowance and staff wellbeing package.
Main duties & responsibilities
1. Oversee all client facing activities ensuring KPI’s are met, and staff, volunteers and clients are actively supported.
2. Recruit and line manage Client Services department inc. Paths to Success, Bridge the Gap and Safe Haven teams, and ensure staffing level meets funding requirements and client need.
3. Ensure all staff, volunteers and activity leaders have the appropriate DBS checks and training to safely support our clients.
4. Develop, motivate, and support client facing teams alongside researching appropriate training. Including being hands on and supporting with key components of the role such as client reviews and engagement when demand requires.
5. Work closely with statutory providers and VCSE organisations to ensure service delivery and cohesive management of staff.
6. Assist with negotiations at all levels from venue hire to major funders in the development and provision of client facing activities.
7. Provide ad-hoc, on call, operational and clinical support to staff working out of hours.
8. Ensure reporting is completed on time and accurately to the Chief Executive, key funders and Statutory partners.
9. Maintain an awareness and in-depth working knowledge of challenges faced by Oakleaf clients’. Maintaining good working relationships clients and volunteers, ensuring Oakleaf services are in response to their needs.
10. Work closely with fundraising team to develop new services and regularly review and report on existing projects.
11. Maintain an awareness of project end dates and work with the senior management team to create a realistic, achievable and sustainable plans.
12. Ensure the client database is kept up to date and is regularly reviewed and adapted in line with different projects.
13. Work within the senior management team and play a strategic part in ensuring organisation wide decisions are in Clients best interests.
14. Work with accounts to ensure budgets are recorded accurately, all invoices are accurate and assigned to the correct funding stream.
Other
1. Attend fundraising & charity events as required.
2. Ensure the organisations confidentiality procedures are adhered to.
3. Ensure maintenance of a safe & efficient working environment in accordance with current Health & Safety legislation including the Health & Safety at Work Act 1974, COSHH Regulations, Environmental Health & other Directives
4. Perform any other reasonable duties as may be requested by the CEO.
This job description is an indicator of general areas of responsibility & will be amended in accordance with the changing needs of the organisation & in consultation with the post holder.
In your cover letter please detail your previous relevant experience and awareness of supporting individuals with their Mental Health and Wellbeing.
Transforming lives through the provision of support, training and wellbeing activities, building new futures with adults managing their mental health
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Key Details
Application deadline: October 19th, 11:59 pm London UK time. Applications will be processed on a rolling basis, so early applications are encouraged.
Expected Hours: Full-time (35 hours per week)
Location: London (strongly preferred, visa sponsorship and moving costs support available); otherwise remote
Compensation: Based on needs and location, the typical range in line with our salaries across the organisation is £40,000-50,000 gross per annum.
Start date: January 2026 preferred
About Ambitious Impact (AIM)
Ambitious Impact (AIM), formerly Charity Entrepreneurship, launches organizations that cost-effectively improve human and animal lives at scale. To do so, we find talented potential entrepreneurs and provide them with world-class training, research, mentorship, and funding to start new organizations.
AIM’s work is grounded in the conviction that the world’s most significant problems can be solved by talented, dedicated entrepreneurs using evidence, innovation, and a laser focus on cost-effective impact.
Since 2018, we have incubated over 50 charities, providing talented founders with evidence-based intervention ideas, ongoing mentorship, and seed funding. Together, they are estimated to improve the lives of more than 75 million people and 1 billion animals worldwide and have been backed by organizations like GiveWell, Mulago, the Gates Foundation, and Animal Charity Evaluators.
Our flagship Charity Entrepreneurship Incubation Program currently launches ~10 nonprofits per year. In 2026, we want to double this, launching more than 20 charities improving lives at scale. Our bottleneck to launching more impactful charities isn't funding – it's finding the right people and ideas. Will you join us to help find the ideas that our next founders will turn into world-changing organizations?
If you’re curious what it’s like to work at AIM, we have just created a video where our team sits down to share their favorite aspects of the organisation, who might find it less of a good fit, and what kinds of people thrive with us.
About the Role
As a Recruitment Manager, you’ll drive our process for finding and selecting the founders of the new organizations we launch. This is a highly impactful role, for two key reasons:
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The number of organizations we launch is currently limited by the number of exceptional founders we can find. Your ability to find and select an additional outstanding founder will likely result in an additional incredible organisation launching. For every Lucia Coulter & Jack Rafferty we find, we can launch another organisation like LEEP, preventing more than 44 million children suffering lead poisoning.
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The biggest predictor of charity success we have is the strength of the co-founding team. If you can refine our recruitment process to reliably attract and select higher-potential founders, the organizations we launch will help more humans and animals at scale.
Our Recruitment team operates across two distinct, though overlapping, areas of work:
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Outreach - attracting high-potential entrepreneurs to apply
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Vetting - selecting the very best founders out of the applicant pool
We operate as a tight-knit team of four who work flexibly across the two domains. We anticipate a new hire doing both Outreach and Vetting work, with some possibility to specialise more in one direction or the other based on experience and preference.
At AIM, we prize the ability of staff to work with speed, autonomy, and flexibility. We don’t expect you to have prior experience in recruitment. We do expect you to be a fast learner and excited about taking on whatever work is most essential on a given day.
More concretely, you’ll split your time between the following:
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Outreach: Designing and executing campaigns to reach promising applicants; writing newsletters, social media posts, and outreach copy; attending conferences and events; and working closely with our communications team to build partnerships and grow our applicant pipeline.
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Vetting: Running multi-stage application processes, reviewing written applications and test tasks, conducting interviews, and refining our selection methods.
The role could be more junior or more senior, depending on the successful candidate: A more experienced hire will take more of a lead on designing the strategy they will execute, while a more junior hire will focus more on contributing to and learning strategic planning for the tasks they will execute at first.
Specific Responsibilities
(The exact % split may change based on updates to AIM’s strategy and the number of programs we are running.)
Executing Marketing & Communications Activities [40%]
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Designing and implementing multi-channel marketing campaigns across digital, traditional, and in-person channels (such as our website, newsletter, LinkedIn, job boards, and conferences)
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Identifying and persuading top talent to apply for our programs through one-to-one engagement, such as through LinkedIn, email, and online calls
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Soliciting and collating referrals for potential top applicants to our programs, especially from members of our community and affiliated organisations
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Writing blog posts, newsletters, articles, and other copy in a clear, accurate, and convincing tone
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Attending conferences and other professional events to represent AIM, conducting talks, workshops, and 1-on-1 meetings
Executing our Candidate Selection Process [40%]
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Evaluating hundreds of application forms and test tasks to figure out which are the most promising, using a wide range of formal and informal indicators, heuristics, and other information
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Conducting and grading candidate interviews to help identify and select the most promising candidates to join our programs
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Project management for each application round to ensure each candidate receives accurate and timely information on decisions, next steps, and other details of the application process
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Automating aspects of the process to increase scalability and reduce staff time
Evaluation and Systems Improvement [20%]
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Collating and refining data on the cost-effectiveness of different communication methods for finding high-quality applicants to our programs
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Analyzing historical data to pull out findings to improve our selection rubrics for future rounds
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Testing potential new communication avenues, such as digital advertising or pitching articles to major publications
About You
We are looking for someone who is adaptable, fast-moving, and singularly committed to using their career to improve the world to the greatest reasonable extent they can. You will bring strong strategic thinking to the challenge of how and where we can find the very best potential founders, and how to select them from our applicant pool.
We do not expect prior experience in recruitment or communications/marketing. What matters is the ability to learn quickly, work flexibly, and stay focused on impact.
What makes you a good fit:
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Excited by evaluating people’s skills, motivations, and potential
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Great at clear, transparent, and engaging communication - whether in-person or in writing
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Comfortable holding and weighing many different kinds of evidence when making judgments
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Interested in the drivers of high-level performance and how to spot these, such as through a background interest in psychology, sports, or business
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Able to work both independently and collaboratively in a small, fast-paced team
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Passionate about AIM’s mission
Potential bonus skills or experience:
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Hiring or recruitment experience
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Familiarity with complex project management
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Marketing or communications experience (especially in nonprofits or startups)
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Data analysis or spreadsheet fluency
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Familiarity with AIM, our incubated charities, and/or the effective altruism movement
What We Offer
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A role with huge, tangible impact: the people you select will go on to found and staff high-impact organizations
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Intellectual challenge and steep learning curve across recruitment, psychology, and outreach
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Flat hierarchy, low bureaucracy, and a supportive, impact-focused team of ~20
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30 days of paid leave plus flexible working arrangements
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Parental, dependents, and compassionate leave schemes
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A range of other benefits, including a payroll giving scheme, staff tenure donation scheme, and a workplace pension
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An annual cost-covered retreat to bring our whole team together to celebrate our achievements
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Dedicated time and budget for personal development
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UK visa sponsorship and relocation support if needed
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A workspace in our vibrant London office hub for impact-focused organizations and AIM alumni, with flexibility to work remotely
Possible Progression to Director of Recruitment
While this role is advertised at the Recruitment Manager level, AIM’s current Director of Recruitment will be leaving their role in the next 6 months. For an exceptional candidate, we would be open to discussing an accelerated pathway into a Director of Recruitment position.
In this case, we would be particularly interested in candidates who bring:
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Demonstrated experience in complex project management and running multi-stage processes
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A track record of team leadership and people management
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The ability to provide strategic insight and shape the future of AIM’s recruitment, including the direction of our flagship Charity Entrepreneurship Incubation Program
If you are excited about stepping into a more senior leadership role, you will be able to flag your interest in this in the application form.
Application Process
Our application process is designed to be efficient and informative. Our application is designed to identify and evaluate skills that are actually predictive of an applicant’s performance on the job (such as test tasks) rather than conventional but less predictive assignments (such as cover letters). We only invite candidates to the next stage if we think they have a good chance of advancing, and take care to choose tasks and interview questions that will also give you a good sense of the role and our culture.
For this staff role, we will ask candidates to complete the following stages:
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Written application (30–60 minutes)
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Short test task & record interview (2 hours total)
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Job simulation task (3 hours)
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Final interview (~75 minutes)
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Reference check
Applications close on October 19th. We assess applications on a rolling basis and encourage early applications.
Diversity and Inclusion
We are committed to building a diverse and inclusive team. We particularly encourage applications from women, people of color, and neurodivergent applicants. If you need any adjustments during the application process, please email us.
We help you find and transition to a high-impact career with comprehensive support, removing barriers and accelerating your journey to maximize good.

The client requests no contact from agencies or media sales.
Head of Income Generation and Marketing
- FTE £37- £42k dependant on experience.
- 35 hours a week (flexible for right candidate).
- Home based with travel for events and meetings.
The PDA Society is looking to recruit its first ever Head of role and we believe the right person could be transformative for our organisation. We are a small charity that makes a big impact – and we are excited to recruit someone who is hands on, pragmatic and experienced in raising income onto our team.
We are looking for a goal oriented, entrepreneurial individual who can help us maximise our fundraised and earned income through effective relationships and online communications. Over the next three years, we must significantly expand our free services and support offers for the people who most need them – and this role will be entrusted with ensuring we can afford to do that.
You will be part of a fast moving, high performing team who are determined to make a difference. This is a small organisation where senior team members do as well as plan. So while you’ll be setting direction and leading strategy, you’ll also be rolling your sleeves up and delivering directly alongside colleagues. You’ll be supported by a small communications team and a small budget to commission trust applications, and you’ll hold responsibility for maintaining trust funder relationships and ensuring reporting is timely and accurate.
If you have provable experience in growing income in a small charity or training organisation, are excited by growth, and want to make a difference to some of the most underserved disabled people in the UK this could be the job for you.
Our mission is to improve the lives of PDA children, PDA adults and their families. We are working hard to build awareness and understanding.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Kineara has a new vacancy for an experienced Housing support worker to join our small and dedicated team for our new School Housing Advice project.
About the project
The School Housing Advice Support Project builds on the success of a pilot program and aims to provide tailored housing advice and support to families, particularly those living in temporary accommodation (TA). The project started in January 2025 and is currently being delivered at three primary schools in the borough of Southwark.
The initiative offers practical housing advice, casework, workshops, and legal support through a collaborative partnership between Kineara and Southwark Law Centre. It also addresses challenges such as poor housing conditions, legal proceedings, and impacts on families' health and wellbeing.
About the role
We are looking for an experienced, motivated and compassionate support worker to deliver housing advice and practical support to parents from four Primary Schools in Southwark. This role involves conducting housing surgeries, providing follow-up casework, and running workshops to empower clients with the knowledge and skills to address their housing-related issues. The successful candidate will work closely with clients to identify their needs and offer tailored solutions to help them achieve sustainable housing outcomes. The role will be based mostly in Southwark, and you will be working in partnership with schools, community organisations and the council to coordinate tailored support for each client to avoid eviction and sustain tenancies, address suitability of the property, mediating with landlords where necessary and providing advice for onward housing when needed. The objectives of these programmes are to avoid evictions, sustain tenancies or move to a better suited property, improve wellbeing and awareness of tenancy rights and housing polices.
About you
- You will have experience of working with families and individuals with complex needs, as well as some experience of providing housing support.
- You will be an enthusiastic person who has empathy, patience, and a non-judgmental approach to working with clients and who thrives when working independently with a passion to support change.
- You will have excellent interpersonal skills.
- Have good knowledge of housing policies and tenants' rights, experience of delivering holistic support.
- You will be a solution-minded thinker, have a good understanding of strength-based approaches and be able work committing to promoting equality, diversity, and inclusion in all aspects of work.
- Be able to work as part of a team and independently, the roles require you to think creatively and use the resources around you effectively.
About Kineara
Kineara is a unique community interest company and Charity that supports people in poverty across London who facing barriers to housing, employment and education. We break down barriers, provide holistic support for families, vulnerable adults, and school pupils, and deliver intensive one-to-one interventions to those in need of extra help through challenging times. We use holistic, trauma-informed methods, partnership working and a flexible, non-judgemental approach that puts the needs of those we work with first.
Breaking barriers to secure housing, education and employment

The client requests no contact from agencies or media sales.
Deputy Payroll Manager (12-month fixed-term / maternity cover)
Location: Hybrid / London HQ (minimum 40% on site)
Hours: Full-time (min. 35 hrs/week)
Salary: £43,000 - £47,000
About the role
Goodman Masson is partnering with a major UK-wide not-for-profit organisation to recruit a Deputy Payroll Manager (maternity cover, up to 12 months). This is a key leadership role supporting a complex payroll operation across multiple jurisdictions and stakeholder groups.
You will report to the Payroll Manager and play a pivotal role in delivering payroll services across eight monthly payrolls covering over 8,000 payees (including employees, pensioners, volunteers and commissioned officers). The role demands strong technical acumen, tactical delivery skills, stakeholder engagement, and team leadership.
Key responsibilities
Support the Payroll Manager in defining and enforcing robust payroll timetables, processes and controls to ensure compliant, accurate, and timely payroll delivery across all legal entities
Lead on the end-to-end management and delivery of payroll functions, including deductions, third-party payments, tax and statutory returns, and liaising with finance/accounting teams to ensure accurate general ledger posting
Supervise and mentor payroll assistants, ensuring high standards of performance, training, and appropriate resource allocation
Develop and maintain strong relationships with key internal and external stakeholders (e.g. HR, finance, banks, regulatory bodies) to ensure effective coordination of data flows and compliance
Proactively identify and drive process improvements, system enhancements, and standardisation across multiple jurisdictions
Provide strategic input on payroll risks, compliance, internal control, and reporting
What we're looking for
CIPP Qualified, or extensive experience in Payroll
Substantial experience working within payroll in an environment with multiple, complex payrolls
Proven people management experience (leading/mentoring a small payroll team)
Strong competency in Microsoft Excel (intermediate to advanced)
Excellent organisational, prioritisation and communication skills
Analytical mindset with attention to detail and high levels of accuracy
A customer-focused, solutions-driven approach
Why consider this opportunity?
Work within a mission-driven, socially impactful organisation
A chance to make a visible difference in optimising payroll operations
Hybrid working model (flexibility to balance remote and on-site presence)
Expo
Groundwork Cheshire, Lancashire and Merseyside is seeking a dynamic Deputy Director to spearhead the development of transformative projects across the North West. This is your chance to shape the future of personal development, employment support, and training initiatives — while unlocking new funding streams and forging powerful partnerships.
As a strategic force behind our Employment & Skills team, you’ll lead high-impact bid development, secure sustainable income, and mobilize projects that change lives. You’ll work alongside passionate teams, engage with diverse communities, and represent Groundwork at the highest levels of influence.
Why this role stands out:
- Lead regional growth in one of the UK’s most respected social enterprises
- Drive innovation in employment and training programmes
- Collaborate with VCFSEs, education providers, and local authorities
- Enjoy flexible working, generous leave, and a supportive culture
This isn’t just a job — it’s a platform for purpose-driven leadership. If you’re ready to make a lasting difference, we’d like to hear from you.
What we will offer you
- 25 days holiday entitlement increasing with length of service, plus public holidays (pro rata for part time staff)
- Flexible working arrangements, depending on the needs of the role
- Enhanced employer pension contribution (6%) increasing further with length of service
- Cycle to Work salary sacrifice scheme
- Employee Assistance Programme
- Death in Service Benefit
Groundwork takes practical action to create a fair and green future in which people, places, and nature thrive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.
This exciting post will be working with children who have experienced or been affected by domestic abuse and sexual violence. Focusing on standard and medium risk cases, this role will provide practical and emotional support to children and young people, whilst working proactively with other professionals, with an emphasis on early intervention and awareness raising.
FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables.
This role may include evening and weekend work when required.
Key Responsibilities
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Manage a caseload of low to high risk children and young people, predominantly through face to face appointments but also utilising virtual technologies and group work.
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Plan, recruit and deliver group work interventions for children and young people alongside colleagues.
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Complete an initial assessment of the child’s needs so that you can identify and plan the support needed to address issues and prevent any problems from escalating.
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Assess the needs of the child and devise appropriate support and safety plans with due regard to the dynamic nature of risk.
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Proactively engage with children and young people affected by DA/SV by providing therapeutic sessions tailed to their needs in where they are in their recovery journey.
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Risk assess and follow FearFree safety procedures to ensure personal safety and that of service users and other staff at all times.
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Actively support carers and parents in how to support their CYP affected by trauma. This may include working together to ensure the child is support at every stage in their recovery journey.
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Respond to emergencies and crises with a focus on the child’s wellbeing and safeguarding.
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Provide child-centred, trauma responsive support to all your cases taking in considering different learning needs, to empower the young person to make informed choices.
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Enable service users to participate in the design, delivery and evaluation of services.
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Keeping the child’s voice central to all support and decision making wherever possible: taking the time to talk through and work with the individual child’s understanding around safeguarding and why we need to share certain things.
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Act as duty officer, responding to incoming calls, logging referrals and making assigned outgoing calls, according to the duty rota.
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Work effectively within a multi-agency framework, consisting of the MARAC and local partnership responses to domestic abuse and sexual violence, in order to reduce the risk for service users and their families.
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Be proactive with your line manager to carry out periodic case reviews.
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Respect and value the diversity of the community in which the services work in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all.
General
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Live and embody the FearFree values.
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To promote the service to external agencies where applicable.
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Give information and support to service users regarding their other needs and refer them to other support services as required.
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Ensure our service is widely accessible – adapting practice as required to suit individuals.
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Work across a large geographical area to ensure locality is not a barrier to accessing services.
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Deliver training and information sessions to promote our service, and increase awareness and understanding of domestic abuse, sexual violence and stalking for victims and those who harm.
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Have a responsibility around safeguarding of both adults and children, maintaining knowledge of appropriate policies and procedures and integrated working.
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Support other agencies in the identification and referral of domestic abuse, sexual violence and stalking issues via promotion of service and institutional advocacy.
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Ensure all referrals are clearly logged on our database and all case records are kept fully updated, according to FearFree policies and procedures.
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Engage with case management supervision, reflective practice and clinical supervision as required, taking an active role in managing own wellbeing and supporting the wellbeing of your colleagues.
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Support colleagues in all services across FearFree as required.
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Support the sustainability of the organisation by participating in fundraising activities and sharing ideas and contacts for income generation
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To engage in and contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness.
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Undertake all statutory and mandatory training, as required by the organisation.
To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree.
There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.
For information about the processing of your personal data at FearFree, please visit our website.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
Would you like to join our small, dedicated, international team to make a difference to the lives of seafarers and their families worldwide by taking the lead on managing our well respected helplines?
ISWAN has recently created this new role, which will be pivotal to further developing our quality service to seafarers. We have seen significant growth in the number and usage of our helplines and now seek to ensure we have a management structure capable of coping with further helpline growth.
As ISWAN’s Head of Helpline Services, you will be responsible for the strategic development, account management and evaluation of all ISWAN helpline services.
We have no preconceptions about where the successful applicant will come from but you will bring experience of managing multi-channelled helpline operations and best practice as well as planning, measuring and delivering user and client service improvements.
You will need to be capable of working effectively within a complex international context and have sound experience of service development. This is a part-time role (21 hours per week) but we are keen to find the right person and therefore happy to discuss flexible working patterns. We are flexible about where the role is based but you will be managing helpline operations in the UK, India and the Philippines so you will need to be a great team player.
Improving the lives of seafarers and their families with services, resources, strategies and advocacy




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a tangible impact in the charity sector? This is an exciting opportunity to join The Mulberry Centre at a pivotal time. As we celebrate our 25th anniversary in 2026 and prepare for a series of high-profile fundraising initiatives, this is your chance to be part of something truly special. With the launch of the new Ambulatory Diagnostic Centre at West Middlesex University Hospital, we’re ready to enhance our collaboration with local NHS services and broaden our impact within the community.
Since 2001, The Mulberry Centre has been providing essential cancer information and support services to over 18,000 people. With our income now exceeding £750,000 and growing fast, we’re set to expand even further and we need someone like you to help secure the vital funding that will enable this growth.
Working closely with the Head of Fundraising and Engagement, you will play a key role in implementing fundraising plans that focus on researching, building relationships, and providing exceptional stewardship to corporate partners and major donors. This position will actively contribute to the development of broader fundraising strategies to support the organisation's growth. In addition, the role is responsible for the creation and growth of a legacy giving programme. This will involve working with solicitors, accountants, financial advisors, and other professionals to identify potential legators. You will engage in research, build relationships, and host targeted events to cultivate support for legacy giving. Furthermore, you will collaborate with the Head of Fundraising and Engagement and the Marketing and Communications Lead to develop strategies for marketing legacies and expanding this critical area of support.
The ideal candidate will be a skilled multi-tasker with strong project management and interpersonal abilities, capable of meeting tight deadlines and managing important partnerships effectively.
To apply, candidates must submit a comprehensive CV along with a covering letter. The covering letter should include a supporting statement that demonstrates how you meet the personal specification for the role. Please note that applications will only be considered if both documents are provided.
The client requests no contact from agencies or media sales.
A place to create moments that matter
Location: Camberley, Hybrid
Salary: £40,305 per annum including regional allowance and essential user car allowance
Contact Type: Permanent
Hours: 35 hours per week, Monday – Friday 9am-5pm.
Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.
It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.
For a career that means more and makes a meaningful impact on society, this is the place to be.
About the role
Are you passionate about helping people overcome barriers and live fulfilling lives? Join us as a Welfare and Digital Inclusion Partner, where you’ll play a vital role in supporting our customers across all tenures to sustain their homes and thrive.
In this dynamic and rewarding role, you’ll:
• Connect with customers to understand their vulnerabilities and identify tailored support solutions.
• Unlock access to grants, funds, and services that empower individuals to stay in tenancy, return to work, and lead more independent lives.
• Champion financial and digital inclusion, helping people navigate challenges and build resilience.
• Collaborate with internal teams and external agencies to strengthen our signposting offer and create meaningful partnerships.
• Upskill colleagues in the Housing Services Team, equipping them to support customers facing exclusion in areas like health, employment, and finance.
This is more than a job - it’s a chance to be a catalyst for change, helping people access the tools and opportunities they need to live great lives.
To view/download the Welfare and Digital Inclusion Partner job description please click here.
Salary
The spot salary for the Welfare and Digital Inclusion Partner post is £36,162 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.
You'll also receive £2,893 per annum regional allowance and £1,250 per annum essential car user allowance.
About you
• Strong knowledge of welfare benefits, grants, and income maximisation tools.
• Understanding of digital inclusion methods and the delivery of high-quality services through technology.
• Experience delivering support and guidance to customers across multiple communication channels.
• Proven ability to work across departments and collaborate with multiple stakeholders.
• Experience working with statutory and third-sector organisations to deliver services to vulnerable populations.
• Strong understanding of GDPR and customer data handling, as well as safeguarding practices.
• CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience
Interviews
We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you.
Stage 1: A Place to Connect
A call with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring.
Planned date: 16th October via Teams.
Stage 2: A Place to Show Your Strengths
A role related assessment and behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Customer Service
Questionnaire in advance.
Planned date: 23rd October at our Camberley office.
We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step.
A place to build a future
We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) – an extra day to celebrate your birthday and the option to purchase more – a cash health plan, gym discounts, and a dedicated day to volunteer for a cause that matters to you.
And because we believe in supporting you now and in the future, this is a place to plan for your future – with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.
We’re committed to making our recruitment process accessible and inclusive. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.
Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.
Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.
If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.
Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.
You may also have experience in the following: Welfare Officer, Digital Inclusion Officer / Specialist, Welfare and Digital Inclusion Partner, Housing Support Worker, Tenancy Support Officer, Customer Support Advisor (Housing / Social Services), Inclusion and Wellbeing Coordinator, CIH Level 3 / Housing qualification
REF-224 196
Finance Business Partner
We are looking for a Finance Business Partner to join the team.
If you want to join an impact-driven organisation, improving outcomes for vulnerable children and families, then apply today!
Position: Finance Business Partner
Location: London/hybrid
Hours: Full-time, 35 hours/week
Salary: £55,000 including generous benefits
Contract: Permanent
Closing Date: 26th October 2025
The role
As Finance Business Partner, you will play a key operational role within the finance function, reporting directly to the Head of Finance. You will be responsible for ensuring the smooth running of day-to-day financial activities, supporting programme delivery through robust financial management, and maintaining compliance with funding and regulatory requirements.
This role is hands-on and collaborative, working closely with internal teams and the Finance Officer to deliver accurate financial reporting, manage invoicing cycles, oversee treasury and insurance functions, and provide practical financial support across Foundations.
About you
We are looking for someone with proven experience in a management accounting role, ideally within the public sector or a charity.
You will have:
- A strong track record of producing management accounts, forecasts, and financial analysis.
- Experience in supervising finance staff and managing operational finance functions.
- Strong analytical skills with the ability to translate complex data into actionable insights.
- Excellent communication and stakeholder engagement skills.
- Experience with funder invoicing and financial reporting requirements.
- Familiarity with government funding frameworks and public sector financial governance
- Knowledge of insurance and treasury management practices.
- Proficiency in financial systems and Excel-based modelling.
The organisation
This is a great place to work, where everyone is high performing and where together everyone can achieve impact that makes a real difference for vulnerable children and families. Focusing on using and championing high-quality evidence, working directly with government and local leaders, the team provides practical solutions and encourages change. This is an organisation with ambitious aims and people are essential to its success.
Benefits include:
- 30 days annual leave, plus one extra day off for your birthday, paid bank holidays with up to three which may be switched for religious observance
- Up to five days carers’ leave, in a 12-month period, three days paid
- Paid compassionate leave
- Enhanced sick pay
- Enhanced parental leave and pay
- 6% employer and 3% employee contribution. No limit on any additional employee contributions made via auto enrolment
- Employee Assistance Programme with 24/7 counselling, legal and information line
- Unlimited access to 24/7 GP
- Mental health support
- Life cover at x4 annual salary
- Bike to work scheme.
The organisation offers excellent salaries, learning and development opportunities, and a great office location situated in the heart of St James’s. Working in a hybrid and flexible way, the organisation recognises the importance of a good work-life balance. Please note that where staff live within approximately two hours travel of the office, they are expected to work onsite two days per week. For those based further afield, more flexible or home working arrangements can be discussed.
Do you want to work somewhere that values and celebrate diversity and are committed to providing an inclusive environment for all employees? People are at the heart of everything we do. It’s vital that the workforce reflects the diversity of stakeholders, and the wider society in the UK, and we actively seek candidates from diverse backgrounds and communities.
You may have experience in other areas such as Finance, Finance BP, Financial BP, Finance Business Partner, Finance Manager, Finance and Operations Manager, Finance Officer, Senior Finance Officer, Finance Lead.
This role is currently unable to offer sponsorship. Please ensure you have the right to work in the UK before applying. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Location: Much Hadham, Hertfordshire – 60-acre campus
Contract: Full-time, permanent
Shape the future. Drive innovation. Transform lives.
At St Elizabeth’s, technology isn’t just about systems and servers — it’s a vital enabler of the life-changing work we do every day.
Set within 60 acres of stunning Hertfordshire countryside, we are a unique and values-led charity, supporting children and adults with epilepsy, learning disabilities, and other complex needs through specialist education, residential care, and health services.
Now, under a bold and ambitious five-year strategy, we are investing in our future — modernising, growing, and embracing innovation. We are looking for an exceptional Head of IT to lead this transformation, shaping a technology roadmap that supports our services today while building for tomorrow.
This is a strategic leadership role, not an operational “keep the lights on” post. You’ll work at the heart of our organisation, ensuring our digital infrastructure, systems, and innovation keep pace with — and enable — our mission, while providing direct line management to our IT Manager and working closely with them on both operational delivery and ICT budget management.
Your Impact
As our Head of IT, you will:
- Lead our long-term IT strategy — ensuring our technology supports organisational growth, service development, and digital inclusion for everyone we support.
- Provide direct line management to the IT Manager, ensuring day-to-day operations align with strategic goals.
- Develop, manage, and monitor the ICT budget in partnership with the IT Manager, ensuring cost-effective and future-proof investment decisions.
- Champion AI, automation, and assistive technology to transform care, education, and operational delivery.
- Oversee a comprehensive modernisation programme ensuring operational systems digitally interface efficiently, sharing data across all service and support areas.
- Drive integration of systems to enable real-time data insights, streamlined processes, and improved user experience.
- Advise the CEO, Board, and Senior Leadership Team on opportunities, risks, and technology trends, ensuring decisions align with organisational goals and sector best practice.
- Build strong relationships with technology providers and sector networks to bring innovation and best practice into the organisation.
- Collaborate across teams to embed technologies that make a tangible difference to the lives of our children, young people, and adults.
About You
You’ll be a visionary IT leader who can see the bigger picture — and bring it to life. You’ll combine strong technical knowledge with strategic thinking, commercial awareness, and the ability to inspire confidence in technology across a diverse organisation.
You will have:
- Experience leading IT strategy in a complex, multi-site organisation.
- Proven experience managing IT teams, including direct line management of senior IT staff.
- The ability to develop and oversee ICT budgets, ensuring financial accountability and value for money.
- The credibility to influence senior leaders, Board members, and external partners.
- A track record of delivering impactful technology projects that enhance service delivery.
- A passion for using technology to improve people’s lives — particularly in education, care, or charity settings.
Why Join Us?
- A pivotal leadership role in a forward-thinking, purpose-driven charity.
- The opportunity to design and deliver a full digital transformation.
- A collaborative, supportive culture where innovation is encouraged and valued.
- A beautiful working environment with on-site facilities.
- Competitive salary, dependent on experience and qualifications.
If you’re ready to lead with vision, embrace innovation, and create technology solutions that transform lives, we’d love to hear from you.
How to Apply
Please apply today by completing an application form and uploading your CV. Applications will be reviewed on a rolling basis — we recommend applying early, as we may close the advert once enough strong applications are received.
Please note: We are not located on a public transport route, so having access to transport is helpful.
Safeguarding & Inclusion
St Elizabeth’s is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. An enhanced DBS check is required for this role.
We are proud to be an Investors in People and Disability Confident Employer.
Registered Charity: 1176777
Apply today and be part of shaping the future of St Elizabeth’s.
#INDMGR
REF-224 317
Are you passionate about bringing art to everyone? Do you believe in the power of digital to engage people with the arts? We’re looking for an enthusiastic Philanthropy Manager to join our friendly and dedicated team.
We welcome and encourage applications from candidates who are under-represented in the creative industries, particularly individuals who experience physical, mental or social barriers to accessing the arts.
About Art UK
Art UK is an art education charity and the online home for every public collection of art in the United Kingdom. It is making the UK’s national collection of art accessible to everyone online – for enjoyment, learning and research. Art UK brings together art from almost 3,500 British institutions in one of the UK's largest ever arts partnerships and showcases this art to a global audience of 5.5m users per annum. Approaching 60% of this audience is overseas.
Art UK provides significant support to museums and galleries in the UK, by providing them with a shared digital platform to showcase their art collections, reach new audiences, and generate income. Most of these collections would not be able to show their art online without Art UK. The Art UK platform is rich in story content, learning resources for teachers and students, and public engagement opportunities. A shared e-commerce infrastructure helps collections generate much needed commercial income.
About You
As the Philanthropy Manager, you will be a confident and persuasive communicator, comfortable engaging with supporters and stakeholders at all levels. You will have a solid knowledge of philanthropic giving and a deep appreciation of the value of high-quality donor stewardship. Highly organised and detail-focused, you will enjoy working with data and be skilled at producing compelling content both on and offline. You will bring initiative, creativity and the ability to work independently, while also being a collaborative team player.
You will lead on managing and growing Art UK’s philanthropic giving programme, which includes the Patrons and supporter events programme and our major donor activity. You will be part of a small, committed Development team that raises funds across a broad range of income streams: trusts and foundations, public funding, corporates, high-net-worth individuals, online giving, and patron schemes. You will report to the Head of Development, work closely with the CEO and Chair of the Philanthropy Board, and collaborate with colleagues across the organisation.
You will actively promote equality, diversity and inclusion in all aspects of your work, reflecting your commitment to our organisational values and contributing to a positive workplace culture.
Key Responsibilities
- Manage and develop a pipeline of new philanthropic giving opportunities by researching, identifying and cultivating philanthropic supporters (£1k+) with the potential to give major gifts and multi-year support
- Create and implement donor development plans, working with the Head of Development and colleagues to guide our approach to new philanthropic support
- Develop bespoke cultivation and solicitation strategies, producing creative and compelling proposals to secure substantial philanthropic gifts
- Work closely with the Marketing team and other colleagues to showcase Art UK’s work and enhance donor engagement
- Create bespoke and compelling written proposals and support senior leadership and board members in the preparation and delivery of high-quality donor pitches to secure new philanthropic partnerships
- Provide exceptional stewardship for new and existing supporters, ensuring they feel valued and can clearly see the impact of their contribution
- Plan and deliver the fundraising and stewardship events programme (with support from the wider team), including attending events where appropriate
- Monitor progress against targets and maintain accurate reporting, including updates to Art UK’s Board of Trustees and the Philanthropy Board
- Ensure pledges and donations are processed efficiently and that donors are thanked promptly and personally
- Work closely with all members of the Development team to ensure prospecting and cultivation activity is aligned and complementary
- Ensure all philanthropic fundraising activity is conducted in line with legal, regulatory and ethical best practice e.g. GDPR and the Chartered Institute of Fundraising Code of Practice
Necessary Skills
- Essential: Experience managing a pipeline of philanthropic supporter prospects, including researching and devising bespoke cultivation plans
- Essential: Track record of personally producing impactful and persuasive written proposals which resonate with donors and lead to donations £5k or more
- Essential: Proven experience creating, implementing and evaluating philanthropic fundraising strategies
- Essential: Strong strategic thinking skills, with the ability to identify and shape innovative partnership opportunities
- Essential: Outstanding relationship-building and networking skills, including digital engagement
- Essential: In-depth understanding of the philanthropic fundraising environment
- Essential: First-class written and verbal communication skills, with the confidence to engage with a wide range of stakeholders
- Essential: Experience analysing and using supporter data to inform campaigns
- Essential: Strong copywriting, proofing and editing skills
- Essential: Experience using CRM databases with a high level of accuracy
- Essential: Thorough knowledge of fundraising best practice and legislation
- Essential: Self-motivated, reliable and exceptionally organised
- Desirable: Experience planning and managing fundraising events
- Desirable: Active interest in the visual arts and awareness of UK art collections
- Desirable: Experience working with a diverse range of audiences
- Desirable: Experience working on projects with a broad range of partners
Contract terms
- 3 days a week, 0.6 FTE
- Permanent contract
- Salary £38,000 per annum (pro rata)
- Three-month probationary period
- One-month termination clause
- Work from home, anywhere in the South of England, with regular travel to London for events and meetings
Benefits
- 25 days annual leave plus regional Bank Holidays (pro rata)
- Paid Christmas closure period (Christmas Day to New Year’s Day)
- Flexible working hours
- Workplace pension scheme
- Training and development opportunities
- Mental health and wellbeing support
- Above statutory paid sick leave
- Enhanced paid parental leave
- Employee Assistance Programme
- Monthly wellbeing hour
- Trained Mental Health First Aider’s
- Regular staff socials, both virtual and in-person
- Eye tests paid for up to £35, glasses subsidised up to £30
Application
Please visit our website to download the application form. To apply, please submit your completed application form to us by email by 9am on Thursday 16th October 2025. If you are experiencing issues downloading the document or require support in completing your form, please contact us directly. Forms must be sent in MS Word or a format compatible to MS Word. Please do not send PDFs. Applications sent as a PDF will not be accepted.
Interviews will be held via video call on Tuesday 4th November 2025. If you have not heard from us within three weeks of the closing date, please consider your application unsuccessful.
As part of our commitment to Equality, Diversity and Inclusion please note that we redact some details from applications ahead of the shortlisting stage to ensure the removal of unconscious bias. Details that we redact include (but are not limited to) references to protected characteristics, names of educational institutions and indications of political affiliations.
Art UK is a charity – the online home for the UK's public art collections
The client requests no contact from agencies or media sales.