Data protection jobs

Age UK's Service Delivery Management team acts as the bridge between stakeholders and Digital & Technology (D&T), ensuring service delivery meets operational needs across the organisation. This new and evolving team focuses on maintaining consistent service delivery standards through analysis and assurance of complex performance data.

As a Service Delivery Analyst, you will support the Service Delivery Manager by gathering, analysing, and preparing service management data for D&T service wrappers. These are essential for maintaining consistent service delivery standards across internal teams and external suppliers.

You'll liaise with various teams within D&T and Information Protection & Compliance (IPC), as well as external suppliers, to help ensure operational excellence and customer-focused service delivery.

This is a hybrid role, a blend of homebased and office working. The expectation is that you will attend your local office (Ashburton, Blackpool or Warrington) circa once a month for team meetings. Travel costs to your local office are not covered by the charity.

Please note - any previous applicants to this role need not apply.

Age UK internal grade - 6LT

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:

Application = A, Interview = I, Test = T, Presentation = P

Experience

Experience of working as a Service Management practitioner applying ITIL principles to assure service delivery to achieve customer success. A

Service Management data reporting and analysing. A

Working to tight deadlines. A

Experience of working with automated ITSM tools/platforms. A, I

Customer Service Experience, prioritising and manging customer needs. A, I

Presentation skills. I, P

Experience of Service Management Service Design and Transition. I

Skills and knowledge

Strong communication skills both oral and written, Self-motivated and pro-active, with the ability to remain calm under pressure. A, I

Excellent relationship management and influencing skills. A, I, P

ITSM Tooling (ServiceNow, Hornbill, ManageEngine etc). A, I

Strong analytical and problem-solving skills. A, I, P

Excellent communication skills across a variety of mediums, to all levels of the business. A, I, P

ITIL v4 Foundation. A, I, P

Personal attributes

Analytical with a high degree of attention to detail. A, I

Always looking to improve processes and other operations via CSI. A, I, P

Stakeholder Management. A, I

Ability to focus and prioritise in a high-pressure environment. I, P

Effective collaborator. A, I

Great to haves:

The below competencies will be assessed at the indicated stage of the recruitment process:

Application = A, Interview = I, Test = T, Presentation = P

Skills and knowledge

SDI Certification. A

Power Platform. A

ITIL Level 4 - other certifications. A

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
• Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
• Car Benefit scheme, Cycle to Work scheme
• Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
• Blue Light Card scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

Occasional travel to other Age UK sites to enable performance of the duties and responsibilities and for the purposes of maintaining and updating professional skills and development.

Hybrid and remote working require that the candidate meet these additional requirements: Internet bandwidth: 40Mbps minimum. Internet connectivity: Wired / ADSL / Fibre. Stable and safe working environment as outlined in Age UK's working from home policy.
 

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Age UK's Service Delivery Management team acts as the bridge between stakeholders and Digital & Technology (D&T), ensuring service delivery meets operational needs across the organisation. This new and evolving team focuses on maintaining consistent service delivery standards through analysis and assurance of complex performance data.
 

As a Service Delivery Analyst, you will support the Service Delivery Manager by gathering, analysing, and preparing service management data for D&T service wrappers. These are essential for maintaining consistent service delivery standards across internal teams and external suppliers.
 

You'll liaise with various teams within D&T and Information Protection & Compliance (IPC), as well as external suppliers, to help ensure operational excellence and customer-focused service delivery.
 

This is a hybrid role, a blend of homebased and office working. The expectation is that you will attend our London office (One America Square EC3N 2LB) circa once a month for team meetings. Travel costs to the London office are not covered by the charity.
 

Please note - any previous applicants to this role need not apply.
 

Age UK internal grade - 6LT

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:

Application = A, Interview = I, Test = T, Presentation = P

Experience

Experience of working as a Service Management practitioner applying ITIL principles to assure service delivery to achieve customer success. A

Service Management data reporting and analysing. A

Working to tight deadlines. A

Experience of working with automated ITSM tools/platforms. A, I

Customer Service Experience, prioritising and manging customer needs. A, I

Presentation skills. I, P

Experience of Service Management Service Design and Transition. I

Skills and Knowledge

Strong communication skills both oral and written, Self-motivated and pro-active, with the ability to remain calm under pressure. A, I

Excellent relationship management and influencing skills. A, I, P

ITSM Tooling (ServiceNow, Hornbill, ManageEngine etc). A, I

Strong analytical and problem-solving skills. A, I, P

Excellent communication skills across a variety of mediums, to all levels of the business. A, I, P

ITIL v4 Foundation. A, I, P

Personal attributes

Analytical with a high degree of attention to detail. A, I

Always looking to improve processes and other operations via CSI. A, I, P

Stakeholder Management. A, I

Ability to focus and prioritise in a high-pressure environment. I, P

Effective collaborator. A, I

Great to haves:

The below competencies will be assessed at the indicated stage of the recruitment process:

Application = A, Interview = I, Test = T, Presentation = P

Skills and knowledge

SDI Certification. A

Power Platform. A

ITIL Level 4 - other certifications. A

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

Occasional travel to other Age UK sites to enable performance of the duties and responsibilities and for the purposes of maintaining and updating professional skills and development.

Hybrid and remote working require that the candidate meet these additional requirements: Internet bandwidth: 40Mbps minimum. Internet connectivity: Wired / ADSL / Fibre. Stable and safe working environment as outlined in Age UK's working from home policy.

Supporting statements and anonymisation process

Candidates are expected to provide a supporting statement alongside their CV that explains how they meet the 'must have' competencies annotated with an 'A' in the job description. This will be used to assess your suitability for the position. Age UK acknowledges that you may use AI to produce your supporting statement and whilst this is acceptable, we do expect candidates to address the must have criteria by personalising your experience, knowledge and skills. Where candidates rely solely on AI content, Age UK reserves the right to reject the application.

Please note that all CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Our system is unable to anonymise supporting statements, and we would therefore ask that you remove any personal information including your name before you upload to support the work we are doing on making our recruitment selection process more inclusive. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. Reasonable adjustments are changes made to remove or reduce a disadvantage related to a person's disability. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs. If you require reasonable adjustments, at any stage of the recruitment process, please contact Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.

​

Brief role description 

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Reporting to the Marketing Manager, the Digital Marketing Officer will be responsible for the day-to-day operational delivery of our website, email marketing, and digital assets. They will play a key role in user engagement, service promotion, and data-driven decision-making. They will manage and optimise our WordPress website and DotDigital email platform, ensuring all content aligns with brand and accessibility standards. The role will contribute to creative content development and campaign ideation, as well as tracking and reporting performance across channels to support the marketing manager with data-driven recommendations. This is a fixed term position for just about 2 years (end date to be confirmed at the offer stage)

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Interested? Want to know more about the Charity? Check out our website.

​Eager to know more about the role?​ Have a look at the Job Description attached

​What’s in it for you?​ Check out our Benefits.

​Have we convinced you to apply? ​If so, submit your CV and Covering Letter by ​Wednesday, 19 November 2025.

​Got questions about the role? Get in touch with the People Team 

​

Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​

If you are an internal applicant, please ensure you have made The People Team aware before applying. 

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. 

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

​

Robertson Bell is pleased to be partnering with Education Support in their search for a Part-Time Finance & Data Manager to join their team in this newly created role, on a 0.8 FTE basis. Education Support is the only UK charity dedicated to supporting the mental health and wellbeing of teachers and education staff in schools, colleges and universities.

The purpose of the Finance and Data Manager role is to support their financial and operational decision-making processes. Reporting directly to the Head of Finance and Data Systems, this role is responsible for the timely and accurate production of management accounts and data reporting across the organisation. The Finance and Data Manager will be required to use their strong financial acumen, technical proficiency in data analysis tools, and ability to communicate insights clearly to stakeholders.

The organisation:

Education Support was established nearly 150 years ago. They were set up by teachers, for teachers. They’re here for everybody working within education, across all four nations of the United Kingdom. Their mission is to improve the mental health and wellbeing of teachers and education staff. They believe that better wellbeing leads to better education. This leads to better life chances for everyone.

So far, Education support has reached 116,134 school & college staff, answered 6730 calls via their helpline, and awarded 737 financial grants. They also carry out research and advocate for changes in Government policy for the benefit of the education workforce.

The key duties of the Part-Time Finance & Data Manager are as follows:

• Lead the preparation of monthly, quarterly, and annual management accounts, including variance analysis and commentary.
• Lead on day-to-day financial operational activity
• Support budgeting and forecasting processes in collaboration with departmental leads.
• Manage accruals, prepayments, and reconciliations to ensure financial accuracy.
• Assist with year-end audit preparation and liaise with auditors as required.
• Implement and maintain robust financial controls and processes.
• Support and advise budget holders on management accounts review/analysis.
• Develop and maintain a suite of reports to assist in monitoring performance, impact and strategic decision-making.
• Extract, clean, and analyse data from multiple systems to provide actionable insights.
• Work closely with internal stakeholders to understand data needs and develop reporting solutions.
• Identify opportunities for automation and efficiency in reporting processes.
• To consider and implement process system improvements to improve user experience and enhance finance processing

The successful candidate will have:

• Proven experience in management accounting and financial reporting.
• Experience with accounting systems (e.g. Xero, Sage, SAP, or similar).
• Excellent analytical and problem-solving skills with a keen eye for detail.
• Strong communication skills and the ability to present complex data in a clear, concise manner.
• Relationship building skills, both in the team and across the organisation.

This role will officially be based out of their offices in Holloway, however flexible working arrangements are on offer, with up to 60% of the week eligible to be worked from home.

Please note that this role is being offered on a 0.8 FTE basis, however candidates seeking a full time role with strong experience may still be considered.

Applications are open until Sunday 26^th October, with first stage interviews due to take place the week commencing 3^rd November. CVs will be under continuous review in advance of this data so apply today to make sure you don’t miss out!

Are you a data-literate, detail-focused individual who can play a vital role in helping deliver transformational fundraising efforts for the University of London?

Location: London / Hybrid (option to work remotely for up to 60% of the work week)

Closing date: 9 a.m. Monday 27th October 2025

Who we are

The University of London is a leading UK provider of distance and digital education internationally, offering programmes to 45,000 students in 190 countries around the world. Although proudly rooted in London, our community and impact are global. We are a national leader in the humanities, and we promote their value to society and the economy through knowledge creation and exchange.

We are also a federation of 17 world class higher education institutions, with collaboration at the heart of our ethos. The University of London federation is a collective community of more than 240,000 learners and 50,000 staff, delivering world-leading research across all disciplines. Our passion for increasing access to education and mobilising the collective power and expertise of the federation is central to our ability to transform lives around the world and address the global challenges of the future.

The University is now planning a new campaign focused on the transformation of our iconic Senate House Library. Based in Senate House, it is one of the UK’s largest libraries for arts, humanities, and social sciences—home to 2 million books, 50 special collections, and 1800 archival collections—and it serves students from across the federation Since the inception of the Philanthropy and Alumni Engagement team in 2015, we have built our engagement activities and systems and now have an established community of more than 200,000 contactable alumni, donors and prospects – the majority of whom are outside of the UK.

About the role

We now seek a Philanthropy Data Officer to play a vital role in helping deliver our transformational fundraising efforts. As a confident CRM user, you’ll be a key part of our Philanthropy Operations team, providing data support for a wide range of functions across the Office, including events, communications, fundraising, donor insights and reporting. Alongside supporting day-to-day requests, you’ll also take on project work, helping to refine and develop the systems and processes that underpin our success. This is a chance to use your technical and analytical skills in a role where your work directly empowers colleagues, enhances donor engagement and informs decisions at the heart of a university-wide campaign.

Who are we looking for

We’re looking for someone who is data-literate, detail-focused and motivated by making systems work better. You’ll bring proven experience of working with CRM systems (ideally Blackbaud products such as Raiser’s Edge or Enterprise BBCRM) and the ability to analyse and present data clearly to a variety of audiences. You’ll thrive in a collaborative team environment, be comfortable engaging with colleagues at all levels, and bring the curiosity and problem-solving skills needed to shape data into meaningful insights. If you’re motivated by contributing to ambitious fundraising goals and want to see your work have a direct impact on education and research, this could be the ideal next step in your career.

It is a great time to join our team and be part of a successful campaign while enhancing your career with a globally recognised institution. 

For further information, to access the full job information pack, and instructions of how to apply, please visit click 'redirect to recruter'.

Closing date: 9 a.m. Monday 27th October 2025

About Us

Zoe’s Place Baby Hospice supports babies and young children who have complex illnesses or disabilities from birth to age five.

We work to ensure that very unwell children can enjoy the best possible quality of life and we support their families throughout their journey.

Our children’s hospices, based in Coventry and Middlesbrough, offer respite, palliative and end of life care for children, as well as support for the whole family. With a range of play therapies and fun activities, our team of specialists work together to make every moment of childhood count.

As a charity, we provide our services free of charge to families who need us, relying on donations from the public.

About Our Role

We’re currently seeking a dynamic individual to become part of our successful corporate team. Your expertise will be crucial in supporting new business income. You’ll work closely with our Senior Corporate Fundraiser & Corporate Fundraiser, providing excellent stewardship to our partners and delivering a remarkable supporter experience.

Key Responsibilities

• Use our fundraising CRM to accurately record stewardship and maintain GDPR compliance.

• Support financial forecasting and monitor the income pipeline, identifying and mitigating risks.

• Collaborate with staff across the charity to maximise engagement with high-value audiences.

• Account manage low and medium value corporate relationships, ensuring each partnership reaches its full potential.

• Plan and execute events to steward current supporters and engage new ones.

• Meet and exceed agreed fundraising targets for both existing and new corporate supporters.

• Identify opportunities to grow partnerships and develop tailored proposals and pitches.

• Undertake research to re-engage past corporate supporters and implement engagement plans.

• Represent Zoe’s Place at external corporate functions and networking events to promote the Hospice. 

Benefits

• Salary of circa £26,000 to £28,000 per annum.

• 5% salary employer pension contribution p/a.

• 27 days annual leave plus all statutory English bank holidays.

• Hospice closure between Christmas and New Year (annual leave allowance must be used).

• Mileage paid at 45p per mile for business miles.

• Free, on-site parking.

• Employee assistance programme and free counselling for employees and their family members (limited availability).

• Death in service benefit after six months of service. 

The role

We are seeking a proactive and technically skilled IT Systems Administrator.

As the IT System Administrator, you will be responsible for the development, administration and optimisation of Cruse’s Microsoft 365 environment and wider IT cloud infrastructure.

Working closely with the Head of IT, and the wider Digital Services team of 5 staff, you will ensure our systems are secure, reliable, and aligned with the needs of our staff and volunteers.

Cruse operates a cloud IT infrastructure providing IT services to staff and volunteers based across the UK and Northern Ireland. Microsoft 365 is the main IT service, but there will also be other IT systems you will need to become familiar with in this role.

Cruse makes use of a managed services IT support provider and numerous application and service provider support teams; you will be required to work with these teams making sure our issues are resolved quickly and with minimum disruption.

As part of your role, you will be involved in BAU and project work and be comfortable with competing priorities and pressures.

This is an excellent opportunity for someone wanting to advance their technical skills and experience. Where they will have input into the development of the IT systems, working with an experienced and dedicated Head of IT and digital team, for a charity that is investing in its digital strategy and services.

How to apply

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. 

The closing date for applications is Monday 10th November. We reserve the right to close the advert early, as interviews will be held as suitable candidates apply.

Please be advised that if you do not hear from us by 24th November, unfortunately on this occasion you have not been shortlisted.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice, and they can be viewed online: 

· Applicants in England and Wales: DBS Code of Practice

· Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.   

At Imago Community, we believe in creating change together and we’re looking for a creative, confident, and people-focused Fundraising Manager to help us grow our income and inspire more people to support our work. You’ll be joining a friendly, supportive team who share ideas and work closely with colleagues across the organisation to make a positive impact.

In this varied and exciting role, you’ll take the lead on developing and delivering imaginative fundraising initiatives, events, and campaigns, both in-person and online. You’ll connect with new supporters and nurture existing relationships, building a community of people who are passionate about making a difference.

From planning engaging events and writing compelling funding applications, to exploring new digital opportunities and telling stories that inspire, you’ll play a key part in ensuring Imago can continue to deliver vital services.

We’re looking for someone who is:

• a natural relationship-builder – confident, engaging, and comfortable making the ask for support
• experienced in fundraising or a related field like charity communications, marketing or event and project management
• creative, organised, and able to manage multiple projects and deadlines
• skilled at telling stories that demonstrate impact and turning great ideas into successful fundraising initiatives
• motivated to achieve results while working collaboratively as part of a supportive team.

You’ll also need excellent written and verbal communication skills, strong IT abilities, and a commitment to compliance with fundraising regulations and GDPR. The role is based at our head office in Tunbridge Wells (moving to Lamberhurst in 2026). A Full UK Driver’s Licence and access to a car are essential as you will visit our other offices, activities and events.

If you’re excited by the idea of inspiring generosity, building lasting connections, and helping us grow our impact, we’d love to hear from you.

We offer our employees:

· Inclusive values-based environment

· Competitive remuneration package

· Workplace pension scheme

· Generous annual leave entitlement plus bank holidays

· Opportunities for hybrid working

· Benenden Health Care

· Death in Service Benefit

· Cycle to Work Scheme

· Employee Supported Volunteering scheme

· Development opportunities

· and more

Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Please either submit your CV with a short covering note or visit our website for full details.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.

Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.

Coeliac UK is looking for a passionate and experienced Membership Manager to lead our membership services team and ensure every member receives an exceptional experience.

Job Title: Membership Manager
Contract Type: Permanent, Full-Time
Location: Head Office, High Wycombe (hybrid working available)
Salary: Services (SE 4) Circa £32,500
Benefits: 36 days holiday (including bank holidays), enhanced parental leave, flexible working, private counselling service, professional development opportunities
Closing Date: 3rd November 2025 (early applications may be reviewed as received)

In this pivotal role, you will oversee the operational delivery of our membership scheme, driving acquisition, engagement, and retention to support the charity’s growth and impact. Working closely with the Director of Membership, Services and Volunteering, you will help shape and deliver a high-value membership programme that strengthens our community and supports our mission to ensure no life is limited by coeliac disease.

Key Responsibilities:

• Lead the membership services team to deliver excellent service, ensuring a high-quality experience for all members and stakeholders.
• Implement acquisition and retention strategies to grow membership and maximise engagement.
• Oversee the day-to-day operations of the membership journey, from onboarding and renewals to reactivation campaigns.
• Work collaboratively across teams to enhance member engagement through volunteering, mentoring, advocacy, and fundraising.
• Track and analyse member behaviour and key performance indicators to identify opportunities for continuous improvement.
• Ensure compliance with GDPR and maintain accurate, consistent communication across all member touchpoints.

About You:

We are looking for an organised and people-focused leader who thrives in a collaborative environment. The ideal candidate will have:

• Proven experience in delivering excellent service, ideally within a membership or customer engagement role.
• Strong leadership skills with the ability to motivate and develop a team.
• Excellent verbal and written communication, with strong analytical and project management abilities.
• A proactive approach, able to manage multiple priorities and deliver projects on time and within budget.
• Sound understanding of GDPR and data management practices.

About Coeliac UK:

Coeliac UK is the charity for people who need to live without gluten. For over 50 years we've been helping people with coeliac disease and other gluten-related conditions live happier, healthier lives. We campaign for better food access, fund medical research, and provide trusted support to our community.

Closing date: 3rd November 2025 (early applications may be reviewed as received)

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Candidates may also be searching for similar roles such as: Membership Engagement Manager, Member Services Manager, Retention Manager, or Community Engagement Manager.

Coeliac UK is an equal opportunities employer and we are determined to ensure that no applicant, employee or volunteer receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

No agencies please.

Following a successful application to the Henry Smith Charity, we are seeking a part-time LGBTQ+ Young People and Family Support Worker (17.5-hours per week) to join our LGBTQ+ yOUTh service.

The right candidate will have:

• JNC Level 3 Youth and Community Work qualification or equivalent (or due to complete 2025)

• A minimum 12-months experience of working with young people and/or families

• An ability to assess needs and involve young people in identifying appropriate self-action plans

• Knowledge and understanding of the impact of Homophobia, Biphobia and transphobia on LGBTQ+ young people

• A flexible approach to work and willingness to work some evenings and weekends

The main aims of the post are to ensure:

• The charity delivers quality information, advice, guidance and advocacy services which improve outcomes for LGBTQ+ young people in Calderdale

• LGBTQ+ young people who face additional access barriers are reached and given the opportunity to engage with the service, reducing their isolation and loneliness

• LGBTQ+ young people have emotionally healthy relationships with their family, friends and intimate partners

Safeguarding underpins our approach to delivering services, working with service users and the recruitment of staff, sessional workers and volunteers. As such, applicants need to show and demonstrate their commitment to safeguarding children, young people and adults at risk. In addition, applicants will need to demonstrate their:

• Commitment to equal opportunities and anti-discriminatory practice
• Commitment to confidentiality, information governance and data protection
• Organisational and team working skills

Why you’d work for us:

• So you can use your skills and passion to influence change and improve outcomes for some of the most stigmatised and marginalised people in Calderdale
• Gain experience, build your transferable skills and learn new ones
• Be part of an amazing, committed team challenging stigma, bias, and inequalities

What you’d get from us:

• Job security
• Training and development opportunities
• A generous annual leave entitlement, 31 day per year plus bank holidays
• 6% pension contribution
• Life Assurance at three-times salary rate
• An employee health plan, helping with the costs of dental, optical treatments etc
• Access to staff counselling
• Perbox Employee Benefits - 1000+ deals and discounts
• Travel expenses
• Flexible and hybrid working
• Earn between £26,510.82 – 27,836.36 (pro rata)

Carers Manchester is a partnership of Statutory and Voluntary Sector organisations who work together the plan, enhance and deliver advice and support services for unwaged carers in the city. Through working together, the Carers Manchester Pathway is in place, which supports carers being able to access the right advice and support at the right time in their caring journey. 

Gaddum plays a key role in managing the development of the Carers Manchester Pathway, in supporting a network of voluntary sector organisations, ensuring that the carers voice is heard in everything that we do and delivering a Carers Helpline.

Following the recent award of an extension to our current contract we are looking for an administrator to support us in managing a number of workstreams which will enhance the provision of services for unpaid carers in the city.

Main Duties and Responsibilities

Amongst the core tasks in this role will be to: 

• Arrange and take minutes of a number of Carers Manchester meetings.
• Support the delivery of a number of projects and workstreams co-ordinated by Gaddum.
• Take responsibility for receiving and inputting data into databases and spreadsheets.
• Provide an initial point of contact for carers and professionals contacting our services.

You could be the person we are looking for if you have: 

• Excellent IT skills.
• Ability to collate and input data onto data management systems.
• Experience of working within an administration function.
• Have excellent verbal and written communication skills.

For any queries regarding the role, please do not hesitate to get in contact for an informal discussion. 

All staff are expected to work within all Gaddum policies and procedures. This role is subject to a Basic DBS check.

Education Executive

CONTRACT: Permanent, Full Time (35 hours per week, Monday to Friday)

ORGANISATION: Royal Life Saving Society UK (RLSS UK)

LOCATION: RLSS UK Headquarters - Redhill House, 227 London Road, Worcester, WR5 2JG

DIRECTORATE: Membership & Education

REPORTS TO: Education Manager

SALARY:£27,308 p/a (Grade E)

ROLE OVERVIEW

The Education Executive plays an important role in the facilitation and delivery of RLSS UK’s Education Strategy and will be a key contributor towards our organisation’s goal to ensure everyone can Enjoy Water Safely, Free From Drowning. The role supports the Education Manager with the implementation of educational initiatives throughout the whole of the UK and Ireland and works with both external partners and colleagues within RLSS UK to communicate our vital water safety messages to young people in an accessible, engaging and inclusive way. RLSS UK are leading experts in water safety and this role aims to grow both the number of children that receive our life-saving education but also looks to diversify the audience through adaptable resources and new approaches.

KEY TASKS & RESPONSIBILITIES

• Work with the Education Manager and colleagues throughout the organisation to deliver the RLSS UK ‘Education Strategy’, ensuring that that more young people have access to quality water safety education
• Facilitate education pilots and new interventions that are informed by the ‘Education Strategy’
• Administer future developments of RLSS UK’s education packages, ensuring that they are impactful and inclusive
• Work closely with the Volunteering Team to extend the capability of the community to deliver water safety education, providing volunteers, partners, and members with the relevant information and resources, thus standardising the delivery of our education programme
• Communicate regularly with schools, colleges and other educational institutions, encouraging the growth and stewardship of our education workforce, so that RLSS UK is more visible in schools and youth settings across the UK and Ireland
• Deputise for the Education Manager and occasionally represent RLSS UK at wider forums and groups as someone knowledgeable about water safety education
• Work with RLSS UK internal teams to ensure educational resources are up to date, accessible and attractive to a variety of different audiences
• Under direction from the Education Manager, work on new projects and initiatives which particularly seek to make water safety education accessible to ‘harder to reach communities’
• Maintain relationships with external agencies and individuals delivering similar work in the education space to network and elicit best practices
• Support the Education Manager with developing partnership work, empowering and enabling other organisations to deliver RLSS UK water safety education on our behalf
• Have a ‘finger on the pulse’ and an understanding of new initiatives in the educational landscape, with a view to utilising new technologies or methods which could help to increase the reach and impact of our work
• Always demonstrate and uphold the Society’s values and behavioural standards
• Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up to date as part of RLSS UK’s compliance programme
• Proactively participate in the Society’s equality, diversity, and inclusion (EDI) initiatives and training, and to promote a culture of respect and inclusion for all staff and customers

This job description is not to be regarded as exclusive or exhaustive.  It is intended as an outline indication of areas of activity and responsibility and will be amended in the light of the changing needs of the organisation.

PERSON SPECIFICATION

Essential Relevant Experience, Skills and/or Aptitudes

• Qualified Teaching Assistant or higher
•  At least 5 years’ experience of working in an education setting
• Demonstrable experience of designing educational materials, schemes of work and lesson plans
• An ability to adapt educational materials and resources so that they are inclusive and accessible to all
•  Dynamic and proactive with the ability to generate innovative ideas and solve problems
• The capacity to be a participative member of a group or team and to actively contribute ideas and suggestions
• The ability to relate to, motivate and emphasise with a range of people from different backgrounds
•  Experience of collecting research and insight to inform continued development
• A positive ‘can do’ attitude
• Great at building and maintaining relationships with a wide range of people
• Good team player who works well under pressure and to deadlines
• Good written and oral communication skills and the ability to communicate persuasively to a wide range of audiences
• Have good computer skills, including use of Microsoft Office

Disclosure & Barring Service (known as DBS check) 

The role is subject to a satisfactory disclosure from the Disclosure & Barring Service 

Desirable Relevant Experience, Skills and/or Aptitudes

• An understanding of the lifesaving, lifeguarding and water safety sector/community
• Qualified Teacher Status (QTS)
•  Experience of working with external partners to facilitate educational resources being delivered in the community

WHAT RLSS UK CAN OFFER YOU

RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including -

• Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
• Private Medical Scheme*
• Enhanced Society Sick Pay*
• Eye Care*
• Employee Assistance Programme via Health Assured
• Life Assurance Scheme
• Howdens Sports Benefits/Perks at Work
• Free RLSS UK Membership
• Free tea and coffee at HQ, including access to our wonderful Coffee Machine
• Free on-site parking when working from HQ
• Company Events and more!

*Subject to eligibility criteria

YOUR APPLICATION

Please send your CV along with a Cover Letter outlining why you should be our next Education Executive

Closing Date – 5pm, Monday 3rd November 2025

Interview Date – w/c 10th November 2025, at our Worcester Head Office (subject to change)

Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.

RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.

Fundraising Manager

Hours: 37 hours a week

Salary: £44,100 per annum

Location: Hybrid/Flexible - we have buildings in Brighton, Haywards Heath, Burgess Hill, Horsham and Bognor Regis, giving flexibility to choose your main base with home working.

Closing Date: 12th November 2025, midday 

*We reserve the right to close this vacancy early if we receive sufficient applications, so please apply as soon as possible. Unfortunately, we’re unable to offer sponsorship – you must have the Right to Work in the UK.

Are you and experienced fundraiser that can hold and deliver a strategy?

We’re looking for an experienced fundraiser who can work alone and confidently to shape and grow our fundraising income.

At Age UK West Sussex, Brighton & Hove (AUKWSBH), we’re proud of the difference we make but we know we can’t stand still. With an ageing population and increasing demand for our services, we’re looking for a highly experienced Fundraiser Manager to help us grow our voluntary income and deepen our impact even further.

This is a pivotal role, leading the development and delivery of a sustainable fundraising strategy that supports our mission to help people love later life.

You will initially work alone as we shape and grow the team going forward. You’ll be confident and assertive in working across the different fundraising income streams and with your knowledge and experience, guide us on what we need to do next.

The role involves developing local relationships, a strong understanding of West Sussex, Brighton and Hove and its communities is essential. You’ll spend time in our centres and communities, building connections and raising our profile locally, so applicants must be based in or very familiar with the area.

What You’ll Do

• Raise at least £500,000 in new money per annum, with a robust fundraising plan.
• Be an exceptional storyteller and writer, who can translate our impact into powerful cases for support across applications, campaigns and donor appeals.
• Shape the future of fundraising at AUKWSBH, advising on priorities and helping to grow the team. 

What You’ll Bring

• Knowledge and expertise in all areas of raising voluntary income, knowing where to spend time and energy for an organisation of our size and location.
• Confidence and compliance of fundraising best practice, fundraising governance and law.
• The ability to work independently, with the scope and ambition to grow the fundraising function and resources over time, including the possibility of line managing staff in future.

What We’ll Offer

• An opportunity to create lasting impact across a well-loved and ambitious organisation.
• A vibrant, values-driven culture where your voice and work matters.
• A flexible, supportive team with big plans and a collaborative mindset.
• Hybrid working, with the option to choose your main base from one of our centres (Brighton, Haywards Heath, Horsham, Burgess Hill or Bognor Regis), with the option of home working.

Benefits

We value our team and offer a brilliant benefits package, including:

• Flexible working options
• Ongoing professional development
• 28 days annual leave + bank holidays (pro rata for part-time roles)
• Blue Light Card eligibility
• BUPA Employee Assistance Programme (EAP)
• 4% auto-enrolment pension with life assurance
• Cycle to Work Scheme
• Electric Vehicle Scheme

How to Apply

To apply, please read the full Job Description and get to know us at Welcome to Age UK West Sussex, Brighton and Hove. Then submit your tailored CV and a covering letter (no more than 3 pages) explaining how you meet the person specification. We embrace innovation (yes, AI too!), but most importantly, we want to hear your voice.

Alternatively you can download our application form Age UK West Sussex, Brighton & Hove (aukwsbh) current vacancies.

Please note applications without a cover letter will not be shortlisted.

As a Disability Confident employer, we offer a guaranteed interview to disabled applicants who meet the essential criteria for the role. If this applies to you, please indicate this clearly in your application.

We are unable to accept sponsorship applications and you will need the Right to Work in the UK.

The successful applicant will be subject to satisfactory references and DBS check.

Who We Are

At Age UK West Sussex, Brighton & Hove, we’re on a mission to change the way we age. As a local, independent charity and proud network partner of the national Age UK, we’re the go-to for expert guidance and support in later life. Whether it’s tackling issues like poverty, ageism and loneliness or helping people stay healthy, independent, informed and connected—we ensure that no one has to navigate later life alone.

Through our advice services, wellbeing programmes and vibrant community centres, we empower older people with the support, companionship and activities they need to live life to the fullest. Our VIP values—Valued, Included, Passionate—drive everything we do, creating welcoming spaces where everyone feels heard and respected.

If you want to make a real difference, come and join us.

Equity, Diversity & Inclusion

We’re proud to be building a diverse and inclusive team that reflects the communities we serve. We believe in removing barriers so that everyone, regardless of background, age, or ability, has the opportunity to thrive.

As part of our commitment to the Disability Confident programme, we actively support applications from disabled candidates and ensure fair, inclusive recruitment practices. We offer a guaranteed interview to disabled applicants who meet the essential criteria for the role. We also value the experience and contributions of older workers and are committed to age-friendly employment practices that support people at every stage of life.

We encourage individuals to let us know about any reasonable adjustments they may need, whether during the application process, interviews, or in the workplace, to ensure an inclusive and accessible experience for all applicants.

If you require any adjustments during the recruitment process, or need support with your application, please let us know.

Email Marketing Officer at The Royal Marsden Cancer Charity

Full Time, Permanent

Location: Chelsea, London UK with a minimum of one day a month in Sutton

Hybrid Working: 40% of time in Chelsea/Sutton office, London UK

£28-32k DOE

About the Role

The Email Marketing Officer role is key to our supporter communications. You will work across teams to deliver our email programme, building high-quality, personalised campaigns and engaging content using your copywriting skills. This is a varied role requiring a motivated, organised, and collaborative approach to champion engagement and a data-driven strategy.

Why Join Us?

The Royal Marsden Cancer Charity raises money to save the lives of people with cancer, everywhere. We ensure our nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world. From funding state-of-the-art equipment and ground-breaking research, to creating the very best patient environments, we will never stop looking for ways to improve the lives of people affected by cancer. 

The Marketing and Digital team are a creative and supportive team, responsible for The  Royal Marsden Cancer Charity website, email, social channels, brand building, paid advertising  and more. This is an exciting time to join our growing Marketing and Digital team as we shape and improve the charity's brand building and digital approach. The Charity is also committed to its biggest fundraising appeal to date, for a new major development project in Chelsea.

Working for us offers you a rewarding career and the chance to really improve the lives of those living with cancer. 

What you'll be working on:

• You'll support the team with the end-to-end delivery of marketing, stewardship, transactional and automated email campaigns.
• You'll create engaging content and brand-aligned creative assets, using strong copywriting and data insights.
• You'll act as a champion for email best practices, ensuring compliance with data protection regulations.
• You'll continuously develop and improve personalised user journeys to boost supporter engagement.
• You'll analyse email effectiveness using analytics (CRM, Google Analytics) and manage the email testing plan.
• You'll proactively collaborate with internal teams to share insights and ensure seamless, high-quality supporter communications.

This job is for you if…

• you have experience using an ESP such as Adestra or Mailchimp and ability to quickly pick up new digital tools and software
• you have knowledge and understanding of the principles of email marketing best practice
• you have excellent writing, copy-editing and proofreading skills, with an eye for detail and a strong command of the English language
• you have the ability to communicate, collaborate and build good working relationships
• you have strong organisational skills, ability to work proactively and manage multiple tasks concurrently.

What we offer:

• Hybrid working, with 40% of time spent in our Chelsea, London office and a minimum of one day a month in Sutton.
• 37.5 hrs a week, with flexible working around our core hours of 10am to 4pm
• 27 days annual leave
• Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
• Training, support and development opportunities
• Access to the blue light discount scheme
• Range of wellbeing initiatives

Inclusion Matters

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life. 

If this sounds like the opportunity for you, we’d love to hear from you.

How to Apply:

Please click 'Apply' and submit your CV and cover letter.

• Closing date for applications: 9am on Monday 3 November 2025
• Interviews: 11 & 13 November 2025 (in person)
• Role starts: 5 January 2026