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£42,479 - £49,976 (dependent on experience)
Hybrid (Poole) or Home Based
Ref: 20668
About us
At the RNLI, our mission is simple but powerful: to save lives at sea. Every role plays its part in making that happen — including this one. If you’re passionate about creating meaningful partnerships and using digital channels for good, this could be your next step.
About the role
As our Influencer Manager, you’ll lead the way in helping us reach new audiences through trusted, authentic voices. You’ll work with teams across the RNLI to deliver campaigns that inspire support, encourage safe behaviour around the coast and inland waters, and shine a light on the work of our crews and lifeguards.
From spotting the right influencers for a campaign, to shaping creative briefs, managing relationships, and protecting our reputation — you’ll play a key role in making sure our messages are clear, engaging, and aligned with our values.
What you’ll be doing
About you
You’ll thrive in this role if you’re someone who:
Why join us?
You’ll be part of a charity with a clear purpose and a proud heritage. You’ll work alongside dedicated colleagues and volunteers, all committed to making a lifesaving difference.
In return, we offer:
For more information and to apply, please visit our jobs page.
Closing date: 5 April 2026.
Interview date: w/c 20 April 2026.
The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).
Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.
We are looking for a warm, organised and proactive Membership and Individual Giving Manager to help us deepen relationships with our members and supporters. This role is central to building a sustainable income base that allows EDS UK to continue providing vital support, information and advocacy for people living with EDS and HSD.
As part of a small team, you’ll enjoy a varied role that blends hands-on delivery with strategic thinking. You’ll lead our membership scheme, grow regular giving, and ensure every supporter feels valued, understood and connected to our mission. You’ll bring empathy, clarity and creativity to supporter communications, recognising the diverse needs of our community.
This is a fantastic opportunity for someone who wants to make a tangible difference every day and help shape the future of EDS UK’s supporter experience.
The client requests no contact from agencies or media sales.
The Tenovus Macmillan Welfare Benefits Caseworker Role
We’re excited to lead a pan-Wales Financial Health and Wellbeing Service funded through our Macmillan partnership to directly help people with a cancer diagnosis.
We're recruiting experienced Welfare Benefits Caseworkers across areas in Wales in the Hywel Dda & Cwm Taf University Health Boards for a 3 year Fixed Term contract.
With your expert and specialist knowledge and experience in the Welfare Benefits advice area you’ll be able to apply this within the cancer community at a crucial time for these individuals to meet their needs.
You'll need to be available to attend an Assessment Centre in Cardiff week commencing 20th April for a 1st June start date
The Tenovus Macmillan Welfare Benefits Caseworker Role Details
Covering the Hywel Dda or the Cwm Taf University Health Board this is an important and meaningful advice role in the cancer community for an experienced Welfare Benefits Caseworker. Managing a fully triaged caseload of welfare benefits clients across your specific area when it comes to cancer you’ll put your existing expert welfare benefits knowledge to good use, so your clients receive their full benefits and entitlements.
Your work is mainly done over the phone but may also be in person or digitally where you’ll be delivering a casework management and advice service for people with a cancer diagnosis and providing all the necessary support.
You’ll receive your referrals through your colleagues delivering the first contact element of the service. These referrals will contain full details of the advice needs ready for you to action the next steps. You’d also be required to independently build professional partner working relationships to support your role across the University Health Board as we grow the service.
What’s key is our service user experience is slick, professional and personable whether that’s with partners or services users. You’ll be supporting and advising your own caseload of clients with a chronic cancer condition or a life-limiting cancer prognosis so knowledge of working with people with disabilities, people too ill to work or in a distressing situation is something you can comfortably manage in a targeted environment.
It’s a rewarding welfare benefits job working with people with a cancer diagnosis. It’s one where you’ll make an immediate difference through your practical and sound advice, existing customer service skills and knowledge and experience in the welfare benefits area.
Whilst we offer flexible home working options, we require your ability to commute across your specific University Health Board (Hywel Dda or Cwm Taf) and to our Cardiff Head Office when necessary with Head Office working welcomed. For example, you’ll need to be flexible to commute to Cardiff with a higher concentration of days during your induction and probation period for training and team interaction on at least a monthly basis or across your University Health Board for partnership working.
The Tenovus Macmillan Welfare Benefits Caseworker Fit
We’re looking for a relationship builder and a team player who is an expert in this type of benefits advice field. You can comfortably manage a busy caseload, glean key information and tailor your communication style in a common sense and logical approach. You’re a detailed and analytical thinker who handles sensitive conversations and emotions well and with resilience.
It’s not just in doing the nuts and bolts of the job but how you go about it that matters just as much.
Making a difference for people affected by cancer is at the heart of what we do. Our values are our guiding principles in how we go about doing that in the way we think, go about work and interact with people and across teams.
Solution solving with a collaborative and open mind, being inclusive and super supportive and team focused means you’ll fit in well. You work in a way that can adapt to dealing with curve balls and know when to ask for help all whilst keeping on top of the day to day to keep focus on what’s important to achieve our shared goals
If you’re an adaptable and motivated person who’s proud to deliver quality work, has a people focused attitude and is excited to be part of our work we’d love to hear from you.
The Tenovus Macmillan Welfare Benefits Caseworker Skills
If you're seasoned in this area we’d love to see your application demonstrating how your skills or experience match the job role essentials and understand your motivation behind your application and what you’d bring to the team.
To be great in this role you’re skilled with:
At Tenovus Cancer Care we’re guided in all that we do by our core values. These are: Collaborative, Integrity, Innovative, Respectful and Inclusive. We’re dedicated to making our workplace diverse and inclusive where everyone feels they belong and can be their authentic selves at work. This means that whatever your background you’ll have an equal opportunity with us.
With our commitment to safeguarding the successful candidate’s role is eligible for an enhanced DBS check (Adults)
Applying is easy, just click the ‘Apply Now’ button at the top of the page and follow the online process. If you’d like any help with your application or to discuss any adjustments you may need please contact our People Team.
We are here for everyone affected by cancer We offer information, advice and specialist support to everyone who needs it.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing date for applications: 24th April 2026, 23:59 (BST)
Organisation: Scriptoria Sustainable Development Solutions
Contract: Full time, permanent
Location: Flexible (remote or London-based), with regular business travel; preference given to candidates based in the South of England/Midlands, as business travel is predominantly within these regions
Salary: £35,000 – £38,000 – depending on experience
Start date: ASAP
Do you have a scientific PhD and postdoc/industry experience? Do you want to apply your scientific skills and research experience to health and sustainable development projects? Are you interested in meeting people, sharing your skills and learning to be a first-class communicator? Then this is the job for you.
Who we are
Scriptoria is a values-driven, ethically focused consulting company that has a strong international reputation for excellence. We specialise in helping clients around the world to tackle sustainable development, poverty reduction, health, and climate and environmental issues. Our Consulting, Data, Communications and Training Teams focus on knowledge management, data management and communications to help research, international development, government and other organisations better manage information and communicate their findings.
Who we're looking for
We are looking for a dynamic new team member with a PhD in a science/STEM subject to join our innovative Consulting Team and to contribute to the work of our Data and Training Teams. Agriculture and the health sciences are areas we are particularly interested in.
Specifically, we want an individual with a passion for research and sustainable development, a friendly, outgoing personality and a willingness to learn new skills. We’re looking for someone who wants to engage with international development and research projects to help them work more efficiently and have a greater impact.
This role will offer a range of experiences and the opportunity to contribute to the diverse range of services that Scriptoria provides.
Approximately half of your time will be spent working with our exceptionally experienced team of knowledge management and data consultants to help us develop and deliver cutting-edge data-management/analytics solutions and project-management software systems to our clients.
Your work will also involve working to help us manage and organise the projects we deliver to clients. The other half of your time will involve meeting with and training clients (to pass on your skills in research communications), both online and through face-to-face courses. Finally, you will be encouraged to contribute to company-wide strategy and business development.
Your role will include:
Helping sustainable development and research programs to develop and implement digital tools and analytics systems to better manage their workflows and use their data
Working with projects in Africa and Asia to provide technical advisory and consulting services to help them to better manage and share information, knowledge and data
Training and mentoring international researchers by delivering courses, workshops, and individual support in areas including journal article/report writing, grant writing, project management and communications for non-specialists
Contributing to business development across the company, including marketing and client outreach.
Working with Scriptoria
Our senior team has an exceptional skill set, and we recognise that candidates with all the skills we need simply may not exist. But don’t worry, if you have some of the skills we want but lack others – we will train you to fill those gaps. This will include thorough training in the delivery of our well-respected training courses.
Our staff have the choice to work wholly or partly from home or from our office in Tooting, SW London, during regular operational hours (08:30–17:30). If working from home, staff must have a working environment suitable for holding video-call meetings/training sessions with clients.
Wherever you work, you will interact regularly with senior team members to gain new skills and exchange ideas.
This role requires regular business travel and overnight stays to deliver training courses (mostly in the UK, estimated 2 to 8 days per month). Most in-person training is delivered across the South of England and the Midlands (typically within around 2 hours’ travel of London). The role may also involve international travel, including to developing countries (in line with UK government guidance). Applicants must be willing to travel and stay overnight as required and be based in a location with good transport links to key training locations such as London, Birmingham and Cambridge.
Key skills and experience
Essential
Qualifications and skills
A PhD in a quantitative STEM research subject
2 years minimum of postdoc/industry experience (in a research or research-support role)
A strong understanding of research processes and data analysis and management
A demonstrated talent for writing - including writing journal articles and writing for non-specialists
At least one first-author paper in a peer-reviewed journal
Experience delivering live training/teaching courses
An excellent, practical knowledge of MS Excel and MS PowerPoint
Excellent English language skills, to the standard of a native speaker
The right to work in the UK.
Characteristics and interests
A friendly, open personality (bright, resilient, cheerful, confident)
A passion for international development and building researchers’ skills
An interest in information management and technology, data systems and analytics and in helping create new IT systems and software (programming skills are not required for this role)
A willingness to travel and to take a flexible approach to working hours when travelling
The confidence required to give presentations and training courses and to lead (facilitate) meetings, online and in person
The ability to work very well under pressure and self-manage
The ability to juggle multiple tasks and work alongside the company Directors.
Desirable
Experience working on collaborative research projects with international partners
Experience working with programs such as Microsoft SharePoint, Power BI, or other knowledge management tools
Experience with statistical analysis in R
Experience in grant writing and/or grant management
Experience writing communications materials that translate science for non-specialists and encourage engagement.
Salary and annual leave
Salary will depend on qualifications and experience but is expected to be between £35,000 and £38,000 p/a (depending on experience). Annual leave is 25 days per year plus public holidays (33 days).
The client requests no contact from agencies or media sales.
Teenage Cancer Trust is the only UK charity dedicated to providing specialised nursing care and support for young people aged 13–24 with cancer. Every day, seven young people in the UK hear the words “you have cancer”, and Teenage Cancer Trust ensures they do not face it alone.
The charity funds specialist nurses and youth support teams in hospitals across the UK and provides vital emotional, practical and psychological support for young people and their families during and after treatment.
Regional fundraising is a core income stream for Teenage Cancer Trust, generating income through a combination of community and corporate fundraising. Supporters are often personally connected to the cause, including young people, families and communities directly impacted by cancer, making this a highly emotive and rewarding fundraising environment.
Teenage Cancer Trust is now seeking a Regional Fundraising Manager (North) to lead and grow income across a significant and high-potential region. With an income target of c.£750k and ambitions for further growth, this role will play a key part in shaping and delivering a more proactive, strategic approach to regional fundraising.
The Regional Fundraising Manager is a senior role responsible for leading fundraising across the North of England, managing a team of four fundraisers and contributing to the wider regional fundraising strategy. The role combines strategic leadership, team development and operational delivery, ensuring sustainable income growth across both community and corporate fundraising.
Reporting to the Head of Regional Fundraising, you will be responsible for delivering regional income targets, developing effective fundraising strategies and ensuring strong pipeline development across the region. You will also play a key role in embedding a more proactive approach to community engagement, strengthening volunteer involvement and maximising opportunities across local communities and corporate partners.
As Regional Fundraising Manager, you will:
Essential skills and experience:
Desirable:
Employee benefits include:
To apply, please upload your CV, making sure it reflects the essential skills and experience outlined. You can use the cover letter section to share any additional information. Suitable applicants will be contacted and given full support with the formal application process.
We’re here to give every young person facing cancer the best care and support.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: Permanent 2.5 days a week.
Salary: £45,000.00 to £50,000.00, dependent on your location, skills, knowledge and experience (salary will be pro-rata on a 2.5 days per week basis)
Location: Belfast, Leed, Manchester, Birmingham or London (hybrid working)
Interviews: 13th and 14th April 2026
At The King’s Trust, we’re on a mission to help young people thrive—and technology plays a vital role in making that happen. We’re looking for a Fundraising & Marketing Service Owner to lead the way in ensuring our Fundraising & Marketing systems and technology are optimised, effective, and aligned with our long-term strategy.
In this role, you’ll own the end-to-end delivery of fundraising technology solutions, collaborating with stakeholders to shape and implement a service that supports our fundraising teams, enhances supporter engagement, and drives revenue growth.
What You’ll Do:
What You’ll Bring:
This is a fantastic opportunity to be a part of shaping the future technology at The King’s Trust, making a tangible difference in young people’s lives.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Service Owner (Fundraising & Marketing)s?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Service Owner (Fundraising & Marketing)s!
Perks for working at The Trust!
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a dynamic and highly motivated individual with excellent communication skills who will be a first point of contact with our membership network.
You will proactively increase member engagement whilst nurturing existing relationships and demonstrating commitment to promoting the value of helplines.
This role is supporting the Partnership and Engagement manager to deliver a sustainable membership and partnership model that keeps pace in a constantly moving and diverse climate.
You will be central in supporting HLP’s sustainability and will help to progress continued growth and attract new and diverse collaborations.
You will ideally have experience of working within a fast-paced and proactive team. You will enjoy engaging with a wide range of diverse stakeholders.
The role is predominantly home-based with regular travel to meetings and events.
We offer attractive staff benefits including 25 days’ annual leave rising with length of service, a company pension scheme, free life assurance and an employee assistance programme. HLP is committed to equality of opportunity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview
The Operations Manager is responsible for overseeing and delivering the day-to-day operations of the Schools Consent Project across England and Wales. In particular, this involves booking and coordinating the delivery of workshops across all educational settings; acting as the first point of contact for legal queries, feedback and safeguarding issues from volunteers and service users; and fostering strong relationships with our schools and partner firms.
Key Responsibilities
Operations and Programme Delivery
Volunteer Management and Training
Monitoring, Evaluation, and Reporting
Safeguarding, Complaints, and Risk Management
Outreach, Partnerships, and Growth
Person Specification
Essential
Desirable
A covering letter outlining your suitability for the role
The client requests no contact from agencies or media sales.
Join the Fire Fighters Charity as our Volunteering Manager and lead the development of a dynamic, inclusive volunteering programme that supports the wellbeing of the UK’s fire services community.
You’ll shape and deliver our national volunteering strategy, design an exceptional volunteer journey, build strong relationships, and ensure volunteers feel supported, valued and inspired. Working across teams, you’ll embed volunteering into our services, champion best practice and use insight to drive continuous improvement.
We’re looking for someone who:
· Has strong experience in volunteer management and volunteer strategy implementation
· Brings strategic thinking with hands‑on delivery
· Builds great relationships and influences at all levels
· Understands safeguarding, data protection and inclusive practice
· Is passionate about creating positive, impactful volunteer experiences
If you want a role with purpose and the chance to make a genuine difference, we’d love to hear from you.
Apply now and help us grow a thriving volunteer community.
We offer specialist, lifelong support for members of the UK fire services community, empowering individuals to live happier and healthier lives



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Summary
The Outreach Manager is responsible for driving the expansion of the Schools Consent Project’s reach, engagement, and impact across London and the South East. Acting as the organisation’s lead “sales” and business development professional, you will contribute to and manage our strong pipeline of partner schools and organisations, convert leads into confirmed bookings, and maximise long-term engagement.
You will own the end-to-end outreach and partnership journey: from prospecting and lead generation, through relationship development and negotiation, to repeat engagement and retention.
Key Responsibilities
Business Development & Lead Generation
Account Management
Pipeline, Targets & Performance
Marketing & Promotion
Delivery Coordination
Team Leadership & Development
Person Specification
Essential Criteria
Desirable Criteria
Values and Approach
We are looking for someone who:
Safeguarding and Equality
The Schools Consent Project is committed to safeguarding and promoting the welfare of children and young people. All staff are expected to share this commitment.
We are an equal opportunities employer and welcome applications from candidates of all backgrounds.
Marketing & Communications Manager - Churchmarketplace (CMP)
Salary: £32,000-£35,000 (depending on experience)
Location: Fully Remote, with a quarterly team day at a UK location (option to work from a local Diocesan office)
Hours: Full-time
Contract: Permanent
Interview: 16th April 2026 (Online)
and 22nd April for final stage (in person/in Derby)
Are you an experienced, strategic and hands-on marketing professional looking for a role where you can shape communications for a mission-driven organisation?
We're recruiting on behalf of Churchmarketplace (CMP) - the Catholic Church's national procurement platform, supporting over 2,100 schools, 2,600 parishes, dioceses and charities across England, Wales and Scotland. This is a truly exciting opportunity to take ownership of the marketing and communications function at a pivotal moment in CMP's growth.
About the Role
As the new Marketing & Communications Manager, you'll lead on strategy, delivery and continuous improvement across all marketing activity. You'll engage several influential audiences, including schools, dioceses, parishes and suppliers and help position CMP and its parent organisation, Inter-Diocesan Fuel Management (IFM), as trusted, values-led partners to the Catholic community.
With a new CRM system being rolled out and a new website launching next academic year, you'll play a central role in CMP's digital evolution, helping modernise communications, strengthen engagement and deliver measurable impact.
This is an ideal role for someone who enjoys balancing strategic thinking with hands-on delivery and who wants their work to make a visible, meaningful difference.
Why Join CMP?
What You'll Be Doing
We're Looking for Someone Who Is:
At Charity People, we’re committed to equity, diversity and inclusion. We match organisations with brilliant candidates irrespective of background, because we believe diverse teams deliver the strongest outcomes.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: Permanent 2.5 days per week
Hours: Part Time, 17.5 hours per week
Location: South London, Birmingham or Manchester (Flexible - can work from home)
Interviews: Friday 17th or Monday 20th April 2026
As a Developer, you will play a key role in embedding our new Microsoft Dynamics 365 CRM. This new platform will be delivered in April giving us a modern, flexible solution to support our fundraising and wider organisational needs.
You will join a newly formed team bringing together developers, testers, and product-focused colleagues. Together, you will design, build, and improve solutions that make a real difference to how the organisation works.
In this role, you will work closely with our fundraising teams to understand their needs and turn them into practical, well-designed solutions. You will be involved in configuring and customising Dynamics 365, supporting integrations, and helping to set good development standards across the team.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need D365 Developers?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of D365 Developers!
Perks for working at The Trust!
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Big Chalk Partnership is made up of more than 150 organisations with a common vision of creating nature-rich chalk and limestone landscapes that benefit all of us.
This relies on an expansion in the scale, pace and impact of nature recovery activities across southern England, benefiting globally important habitats and species and delivering ecosystem services including natural beauty, clean water, healthy soils and our own wellbeing.
The Protected Landscapes Partnership and Defra are supporting our Partnership to catalyse progress towards the UK’s nature commitments across these special landscapes. The Nature Recovery Fund Manager will co-manage a significant grants fund on behalf of Big Chalk’s Partnership Board.
The Big Chalk programme is hosted by the National Landscapes Association. The National Landscapes Association represents and supports the UK’s National Landscapes (Areas of Outstanding Natural Beauty). The Association is a charity and non-profit membership organisation. The team advocates, communicates and fosters collaborative action which supports the UK’s network of National Landscapes to be as effective as possible. We champion the interests of National Landscapes with governments and coordinate the delivery of national projects.
We welcome applicants from a broad range of backgrounds – the most important thing is that you are motivated to work collaboratively and effectively with Big Chalk’s partners to help ensure our grant-making benefits nature to the greatest extent possible.
With significant experience of grant making and donor reporting in the environmental or social sectors, you’ll bring a collaborative mindset and be skilled at quickly building positive working relationships with new colleagues, our partners, our funders and other stakeholders.
You’ll have applied experience of working across the grant-making lifecycle, and possess excellent analytical skills, able to identify, summarise and communicate key issues and risks.
If this sounds like the opportunity for you, then we’d love to hear from you.
Please apply by submitting a short CV (no more than three pages) and a covering letter (no more than two pages) which addresses the person specification criteria in the attached role description.
First interviews will be held online for short-listed candidates, these are likely to be held the week commencing 27th April. A second interview round may follow if needed.
Lead and champion activity, working with National Landscapes, to protect and restore the UK's most outstanding landscapes.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Operating as a blended role across the Membership and Marketing and Communications teams, this role will support the day-to-day membership and digital communication functions of the NI.
This role is responsible for membership administration and digital communications including processing and onboarding new members to managing ongoing renewals and maintaining the membership database, managing the delivery of Lunch & Learn sessions, Drop-In sessions and a range of themed technical and non-technical webinars, supporting HQ conferences and managing digital communications, member feedback and related marketing activity that underpins effective member engagement.
This role is critical in ensuring that members receive excellent customer service, timely communication, and accurate information about the institute’s services and benefits to support the organisation’s mission to engage and retain members, ensuring they receive value from their membership and are satisfied with their experience.
This is an excellent opportunity for someone with strong organisational, attention to detail, digital and communications skills with proficiency in database management and who enjoys building connections, creating engaging content, turning feedback into action.
Key Responsibilities:
Membership Administration
· Support the renewals process to ensure prompt collection of membership subscriptions including conducting follow-up campaigns to minimise lapsers.
· Manage correspondence related to the onboarding process including preparing and sending membership welcome emails, and other communications as appropriate.
· Manage the Membership inbox responding to queries and assigning emails to colleagues or others as necessary.
· Support with the administration of Organisational Members including processing new members, issuing invoices and any other tasks as required.
· Assist with the development and implementation of new membership strategies.
· Other tasks to support the Membership and Business Development Director and Membership Manager as necessary.
Member Engagement and Digital Events
· Coordinate and deliver a structured programme of online events, including:
- Lunch & Learn sessions
- Drop-in member forums
- Themed webinar series covering both technical and non-technical topics
· Manage all webinar logistics, including registration, hosting, and post-event communications.
· Work closely with the Communities Officer and regional branches to promote local and regional events.
· Gather and analyse event feedback and attendance data to evaluate engagement levels and member satisfaction.
Digital Marketing & Communications
· Plan and deliver targeted marketing campaigns to promote membership activities, including a monthly member-focused email highlighting benefits such as mentoring, e-learning, and events.
· Create engaging and relevant content for the NI website, newsletters, and social media channels (e.g. LinkedIn).
· Develop promotional materials and manage a central events calendar to ensure consistent and timely communications.
· Monitor the Communications inbox responding to requests and assigning emails to colleagues or others as necessary
· Collaborate with the Membership and Business Development Director and Marketing and Communications Manager to assist with any other membership recruitment initiatives and campaigns as required.
Data Management & Reporting
Customer Service
· Serve as a point of contact for current and potential members, answering enquiries via phone, email, and online.
· Provide information about membership benefits, policies, and procedures.
· Resolve membership-related issues or concerns in a timely and professional manner.
General
· Liaise with suppliers and partners where needed to deliver promotional or event materials.
· Support other NI operational activities as required.
Experience and Skills
Essential Experience
· 2–3 years’ experience in membership administration, customer service, event co-ordination or marketing or a similar administrative role, ideally within a non-profit, association, or professional membership organisation.
· Proficient in using CRM or membership management systems, including database management, reporting.
· Experience in administering membership or customer renewals processes.
· Ability to deliver high-quality customer service in a professional environment.
· Ability to write compelling promotional copy.
· Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experience using digital engagement and event tools such as Eventbrite, Cvent, Mailchimp, LinkedIn, and Microsoft Teams.
· Confident in handling data, analysing information, and producing clear, accurate reports.
Desirable Experience
Skills
· Strong organisational and multitasking skills, with a proven ability to manage multiple priorities and meet deadlines.
· Excellent written and verbal communication skills, with a high level of attention to detail.
· Proactive and adaptable, able to work effectively both independently and collaboratively as part of a team.
· Strong problem-solving skills, with the ability to handle member enquiries and concerns professionally and diplomatically.
Personal Attributes:
Location
This role will mainly involve remote working, with occasional travel to events, meetings or conferences (approximately one to two days per month).
Reporting to
Membership and Business Development Director and Marketing and Communications Manager
Anticipated interview dates: 27-29 April
We are the professional membership body dedicated to nuclear, representing over 5500 professionals, and upholding professional standards for nuclear.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Remote (UK only) or Hybrid (Brighton/Sussex)
Salary: £35,787 (pro rata), 4 days £28,629.60 (actual) plus statutory pension contributions
Hours: Part-time, 30 hours a week
Contract: 12 month contract, with the intention to renew if the role makes a positive impact
Start: As soon as possible
Who we are:
Grassroots Suicide Prevention (GSP) is a national charity committed to the timely intervention and prevention of suicide. We work to empower people to help save lives through connecting, educating, and campaigning nationally. Our vision is a future where more lives are saved from suicide.
About the role:
We are seeking a highly organised and driven Project and Operations Manager to help streamline processes, deliver key initiatives, and support our continued growth in our Training team. In this role, you will bring together complex communications, requests, and ideas, translating them into clear plans, structured workflows, and effective processes that ensure the successful delivery of multiple projects. You will combine strong planning and organisational expertise with a practical, hands-on approach to implementation. Comfortable managing competing priorities, you will remain flexible and adaptable, responding effectively to unforeseen challenges while keeping projects on track.
Your excellent communication skills will set you apart. You will be an active listener who can clearly convey ideas, build alignment, and confidently influence colleagues, stakeholders, and external partners. With a strong business mindset and a passion for operational excellence, you will play a key role in ensuring both projects and day-to-day operations run smoothly.
This is a highly rewarding role with significant real-world impact. Candidates should demonstrate resilience, as the role involves remote working, engaging with complex subject matter, operating in a fast-paced environment, and managing multiple priorities. You will also be responsible for overseeing the simultaneous delivery of multiple training courses, requiring flexibility, strong organisation, and the ability to multitask effectively. You will be working in close collaboration and guided by the Training Manager and senior leadership staff.
Your welfare is the utmost priority; before applying, please consider carefully whether the demands and requirements of the role and subject matter could impact your wellbeing.
Main Duties and Responsibilities:
Lead the project management of all training programmes and services, ensuring effective planning, coordination, delivery, evaluation, and reporting
Provide day-to-day coordination and effective leadership, including clear direction and support to the training team (currently three reports)
Oversee all aspects of contract delivery, including project planning, timelines, budget management, communications, and reporting to clients, partners and internal teams
Manage and maintain updates of a training calendar identifying activity, allocating trainers to training courses to ensure quality delivery of courses
Working with managers and team in Training, oversee the Assistant Trainers (freelance trainers) communications, allocations, contracts, feedback and allocation of work
Build, develop, and maintain strong relationships with external partners and clients, ensuring all interactions reflect the strategic direction and protect the reputation of the charity
Work collaboratively with internal and external stakeholders, using strong negotiation and influencing skills to ensure projects are delivered on time, within budget, and to a high standard
Monitor and report on project progress and performance, ensuring the efficient and effective delivery of all training activities and identifying and raising risks or issues early
Working with managers in Finance and Training, set realistic targets, manage budgets, cross-checking invoices, and capacity, and track project performance against agreed KPIs
Support quality assurance across training programmes, including accreditation requirements, reviewing and proofreading materials, adherence to brand, copyright and maintaining high standards of training materials
Working with managers in Marketing and Training. oversee and provide reports on training evaluation data and feedback to identify trends, risks, and opportunities for improvement
Working collaboratively with the Marketing team to ensure a consistent flow of content to promote the courses, such as upcoming training, feedback quotes and data, website updates, training videos and raising courses that align with campaigns
Working with managers in Communications, implement improvements to systems, processes, and workflows to enhance operational efficiency and the client experience from initial enquiry through to evaluation
Support the growth of the organisation’s training offer by identifying and assessing opportunities for new partnerships, services, and income generation
Maintain oversight of the effective and consistent use of operational systems and platforms across the team (such as Salesforce, Eventbrite, SurveyMonkey, Monday), recommending improvements where appropriate
Working across the training team, ensure activities comply with relevant policies and regulations, including health and safety, safeguarding, suicide prevention, and ethical standards
Undertake additional duties as required to improve the function of the Training team, as directed by your line manager.
To succeed and thrive in this role, you will be:
Confident, adaptable, and highly organised, with exceptional attention to detail
Eager to learn and develop, welcoming guidance and feedback from senior managers to continually improve
Hands-on and comfortable engaging with operational detail, while maintaining a strategic mindset
Proactive and solutions-focused, able to suggest improvements and independently resolve challenges when needed
Able to prioritise your own workload and that of your team
Reliable in meeting deadlines and maintaining consistently high standards of work
Skilled at communicating tasks clearly to project teams effectively and efficiently, with the ability to adapt communication styles to suit a range of audiences
Comfortable working in a fast-paced training delivery environment, able to prioritise effectively and manage multiple responsibilities
Ability to work independently and collaboratively adapting to rapidly changing needs and working flexibly across multiple projects
Self-motivated and capable of working independently and remotely, while also contributing positively as part of a team
Willing to act as a brand ambassador and consider and raise any risks to the charity’s reputation and profile within Training activity
Represent Grassroots Suicide Prevention on external groups and promote our services and expertise
Willingness to travel occasionally if required
Passionate about your part in delivering high-quality online and in-person training courses that help save lives.
Essential Skills and Experience:
A recognised project management qualification or equivalent practical experience
Proven experience managing multiple projects simultaneously, delivering them from initiation through to completion across cross-functional teams
Strong ability to analyse quantitative and qualitative data, identify risks, and recognise emerging trends to inform decision-making
Experience writing high-quality reports for clients, clearly demonstrating project progress, outcomes, and impact
Demonstrated ability to lead, manage, and motivate teams, fostering collaboration and high performance
Highly self-motivated and resilient, with the ability to work effectively in a remote or distributed environment
Evidence of developing and improving processes and procedures to increase organisational efficiency and effectiveness
Advanced working knowledge of Microsoft Office, Microsoft Teams, Zoom, CRM systems, and email marketing platforms
Proven experience building and maintaining strong relationships with colleagues, clients, and key stakeholders
Strong negotiation, influencing, and diplomacy skills, with a track record of achieving positive outcomes, including growing client engagement
Experience representing and communicating with senior stakeholders and decision-makers internally and externally
Experience in operational, financial, and business planning, including budget management and monitoring
Understanding of accessible communications, brand consistency, key messaging, and reputation management
Commitment to safeguarding, confidentiality, and ethical practice.
Desirable Skills and Experience:
Project management experience within teaching and learning environments, including e-learning development or delivery
Understanding of quality assurance processes, including reviewing and maintaining training or educational materials
Experience using AI tools responsibly and effectively, with awareness of both the opportunities and potential risks
Experience working in the non-profit or charitable sector
Experience collaborating with a diverse range of clients, such as non-profit organisations, county councils, corporate organisations, and the Civil Service
Knowledge or experience in health and social care, mental health, or suicide prevention
Experience with design principles and accessibility in communications, ensuring materials are inclusive and user-friendly
Familiarity with platforms such as Eventbrite, Salesforce, SurveyMonkey, Mailchimp
Awareness of marketing and promoting training courses
Experience conducting competitor research and analysing data to inform improvements and decision-making.
Why Grassroots Suicide Prevention:
GSP is committed to promoting a diverse and inclusive community and workplace - a place where we can all be ourselves, and each have the equal opportunity to succeed and be recognised for our unique contribution. We value the experiences, skills and perspectives of all individuals and actively encourage applications from people with diverse backgrounds. We make recruitment decisions based on applicants’ skills, experience, and knowledge, ensuring all applicants are treated fairly.
Our employee benefits include:
Hybrid/Flexible working – we offer our team a split of home and office working, or fully remote working in some roles
Health Cash Plan and employee assistant programme offering a contribution to the costs of everyday healthcare needs (dental, optical, wellbeing) and counselling support, plus legal and financial support
Learning and development opportunities
A creative, friendly and collaborative culture.
Please note that we are looking for a start as soon as possible, so the selection process begins immediately and will close when we fill the post with the right person.
GSP is in a period of transition and development, and the post holder should be aware that their Job Description and line management may evolve to meet the future needs of the charity.
We empower people to help save lives from suicide through connecting, educating, and campaigning nationally.


