Data service manager jobs in epsom and ewell, surrey

Camberwell or Holloway Rd with travel across London

Ref: ACW-252 

Closing date: 21 May 2025 11pm

The role will require a minimum of 3 days a week situated between Camberwell and Holloway Road. The role will require for one weekend a month Rescue Coordinator duty. This will require being on call between the hours of 2pm-10pm to coordinate rescues across the country. Any time accrued during the weekend will be taken back as toil.

Are you a proactive, compassionate and collaborative individual with a proven track record of working with children, young people and/or vulnerable adults and delivering interventions that have had a positive impact?  Do you have experience of addressing safeguarding issues with children, young people and adults who are at risk of violence or exploitation whilst working alone?

If so, St Giles is looking for a Specialist Caseworker to join us and provide vital support to young Londoners who have been exposed to, or at risk of, exploitation or violence to secure the safety and positive outcomes they want.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

As our Alliance Caseworker, you will provide young person-centred holistic support in line with St Giles’ service delivery model, which will also include conducting robust risk and strengths-based needs assessments, with safeguarding as the priority, ensuring that the most appropriate intervention is offered and risks are managed and escalated appropriately.

We will also rely on you to develop and maintain relationships with other stakeholders, such as police, YOT, Probation, children's services and local authorities, plus make appropriate onward referrals and signpost young people to other support services and positive activities.  Accurately recording all aspects of the work, including action plans, outcomes and session data on a day-to-day basis activity is a key aspect of this role, as is efficiently closing cases and identifying appropriate referral routes for ongoing support and crisis management.

What we are looking for

• Experience of conducting risk assessments and identifying the needs of children and young people who are at risk of significant harm

• Experience in working as part of a multiagency team, working together to achieve positive outcomes for young people and their parents/carers

• A thorough knowledge and understanding of the physical, social, emotional and developmental needs of children and young people

• A full UK Driving Licence

• Excellent interpersonal, relationship-building and communication skills, written and verbal 

Please note: this role requires that successful candidates must undergo an Enhanced Adult and Child Workforce with Child barred list, DBS check, on the basis that the post involves contact with vulnerable participants and colleagues.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing date: 14th May 2025 11pm

About: All Ways Network (AWN) is a second-tier support organisation dedicated to empowering charities/not-for-profits (NFPs) that work with Muslim communities across the UK to become more fundable. We aim to enhance their capacity, sustainability, and impact through tailored support, resources, and strategic partnerships. 

Position Overview: The Funder & Engagement Officer will play a pivotal role in bridging the gap between funders and the charities we support. This position is responsible for enhancing funding awareness, establishing and nurturing strategic partnerships, and providing comprehensive support to our network of organisations. As this is a new position at AWN, we encourage applications from individuals who are confident in navigating new ground and keen to help define the role’s impact.

Key Responsibilities: 

Fundraising Support: 

• Provide personalised consultations to charities/NFPs we work with to develop and refine their grants and trusts strategies. 

• Assist charities in identifying funding opportunities and preparing compelling grant applications. 

• Organise and conduct workshops and training sessions on fundraising best practices, funder engagement, monitoring and evaluation, and grant writing. 

Relationship Building: 

• Establish and maintain strong relationships with a diverse range of grant funders 

• Facilitate strategic partnerships between member charities, infrastructure groups, and funders. 

• Represent AWN at relevant networking events, conferences, and meetings to promote the interests of our member organisations.

Resource Development: 

• Create and disseminate practical resources, toolkits, and guides to support charities. 

• Develop materials that highlight successful case studies and best practices within the sector. 

Monitoring and Evaluation: 

• Implement a robust monitoring and evaluation framework to assess the effectiveness of fundraising efforts and support provided. 

• Collect and analyse data to track progress and make informed recommendations for improvement. 

Communication and Reporting: 

• Prepare regular reports on activities, outcomes, and impacts for internal and external stakeholders. 

• Maintain clear and consistent communication with a network of service users/charities to ensure their needs are met and feedback is integrated. 

Any other duties reasonably expected within the scope of the role

Qualifications and Experience: 

• At least 3-5 years of experience in fundraising, grant management or not-for-profit management. 

• Proven track record or strong knowledge of successful grant writing and fundraising initiatives. 

• Strong understanding of the funding landscape and the unique challenges faced by charities serving Muslim communities. 

• Excellent interpersonal and communication skills, with the ability to build and maintain relationships with diverse stakeholders. 

• Demonstrated ability to develop and deliver effective training and capacity-building programs. 

• Proficiency in using digital tools for remote work and virtual collaboration. 

• Commitment to AWN’s mission and values, with a proactive and results-oriented approach. 

• Excellent written skills. 

• Comfortable in public speaking. 

• Proactive in creating and developing this role. Can confidently work independently. 

• Ideally the person should live in or the surrounding areas of London. We currently don't have an office space but we are forming a London team.

Benefits: Pension + 30 days holidays (including bank holidays and x2 days for Eid)

How to Apply: Interested candidates should submit a CV and a cover letter outlining their qualifications and experience by Monday 9th June 2025 at 5pm.

Interviews to be held in-person on w/c Monday 16th June 2025, based in a London Office. Successful candidates will be notified. 

If you have any queries about the role, salary, remote work etc, please contact us.

Within our Marketing & Commercial department sits the Digital team. Responsible for Battersea’s digital output, our goal is to drive innovation and impact online. We manage Battersea’s website, and lead its digital products, campaigns and advertising – all to increase awareness of Battersea’s work and engage people with the need to support our dogs and cats. 

As Website Coordinator, you will support the whole Digital Products team in our ambition to create sector-leading user experiences across our website and suite of digital products. We are looking for someone skilled in proactively identifying opportunities for enhancing our Digital Products and effectively coordinate the implementation of these improvements. 
 

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

We will be interviewing for this position on a rolling basis, so we would recommend applying early. We will close the vacancy once it is filled.

To apply for the role, please click the button below. 

We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those with a disability and neurodiverse conditions.

The role:
We’re seeking a Visitor Operations Supervisor—a detail-oriented, people-focused professional who can balance exceptional customer service with the effective coordination of a wide range of administrative duties.

This is a key role within our busy Visitor and Audience Operations team, supporting the smooth delivery of events, performances, and tours. You’ll take the lead in administrating our volunteer programme and ensuring seamless communication, scheduling, and compliance across the department.

The skills:
Essential Skills & Experience:

• Strong written and verbal communication skills

• Fluent in English and numerate

• Excellent computer literacy, especially in Microsoft Office 

• Confident in a busy and fast paced customer facing environment 

• Adaptable to changing operational needs and priorities 

• Proven ability to lead and motivate teams  

• Demonstrates emotional intelligence and pastoral sensitivity   

• Committed to personal and team development

• Aligned with the Globe’s mission and ways of working 

 
Desirable Skills & Experience:

• Confident first aider with safeguarding awareness   

• Experience using volunteer management systems 

• Understanding of GDPR compliance in operational contexts 

• Previous work in theatre, cultural or heritage environments 

The team:
The Visitor and Audience Operations (VAO) department is at the heart of delivering exceptional experiences for all who visit Shakespeare’s Globe. Responsible for front-facing operations and visitor experience across the site, the department encompasses our visitor attraction offer; our tours and exhibition space delivered by Guides and Visitor Operations Assistants; a large Volunteer Steward team operating across our two performance spaces, and event support.  

Working closely with departments such as Retail, Learning, and Theatre, the VAO team ensures that every audience member, visitor, and participant receives a warm welcome and enjoys a safe, accessible, and engaging experience. The team operates across a seven-day schedule, including daytime and evening activities in all weathers, and plays a crucial role in maintaining the Globe’s reputation for excellence in customer service and visitor engagement. 

Shakespeare’s Globe:
We celebrate Shakespeare’s transformative impact on the world by conducting a radical theatrical experiment. Inspired and informed by the unique historic playing conditions of two beautiful iconic theatres, our diverse programme of work harnesses the power of performance, cultivates intellectual curiosity and excites learning to make Shakespeare accessible for all.

Benefits:

• Discount in the Globe shop and onsite restaurants/cafes

• Staff discounts via My Globe perks and better Bankside Buzzcard

• Free entry to selected shows, events and activities

• Access to our free employee assistance programme and 24/7 virtual GP service

• Enhanced maternity, paternity, adoption, and shared parental leave and pay

• Life assurance scheme

• Rental deposit scheme

• Season ticket loans

• Eye test voucher scheme

• Flu vaccination scheme

• Cycle to work scheme

• Enhanced employer pension contributions after 12 months service.

To apply:

For more information, please download the job description from our main jobs page. To apply, please complete the online application form by 10am on Monday 26 May 2025.

We regret that because of the high volume of anticipated applications, we may be unable to contact unsuccessful candidates.

Are you passionate about Jesus and gospel outreach into London?

Are you creative, wise, and inspirational?

Then London City Mission would like to hear from you!

London City Mission shares the gospel alongside the local church of London, equipping everyday Christians to lovingly bring a message of hope in Christ to those least likely to hear it.

One in two people don’t have a Christian friend to invite them to church, open a Bible with them, or tell them the good news of Jesus. We want to see that change. The poor areas of London are incredibly diverse, in fact London is the most ethnically diverse in the world, growing at over 100,000 people a year. The world has come to London – we long to see the Gospel taken to the world by working alongside churches to visit homes and go out into the streets of London with the good news of the Gospel.

We are praying for a talented Director of Fundraising and Supporter Partnerships to join our Leadership Team. You will be inheriting a skilled and diverse team raising income from individuals, legacies, trusts and foundations, corporates and major donors with the support from a new CRM system, to fulfil your responsibilities.

• Salary: £73,000 depending on experience + 13.8% employer contribution to pension, 30 days holiday plus Bank Holidays and 3 days ex-gracia during Christmas and New year + other benefits.
• Location: London City Mission will carefully consider flexible working patterns where possible, though at least 2 days a week presence at Nasmith House, 175 Tower Bridge Road will be necessary.
• Hours: Full-time (40 hours per week). Permanent. Let us know if you need more flexibility than this.
• Responsible for: Currently the team is 12 people, with four direct reports.
• Closing date: Wednesday 11th June 2025 at 5pm BST.
• Interview dates:  A selection of candidates will be invited to a first interview via MS Teams on either Wednesday 25th or Friday 27th June. Those who are invited to a second interview will also be asked to complete a psychometric test. In addition finalist candidates will have the opportunity to have an informal meeting with the CEO, Graham Miller in w/c 30th June.  A second round of in-person interviews is scheduled for Friday 11th July along with the opportunity to meet the team. 

Key Responsibilities:

1. Leading and overseeing the development of Fundraising and Supporter Partnerships Strategy and Operation.

2. Leading and overseeing the management and development of the Fundraising and Supporter Partnerships team.

3. Providing inspiring leadership and contributing proactively to a vibrant worshipping Christian community.

This post is subject to an occupational requirement under Schedule 9 of the Equality Act that the post holder be a practising Christian (see application pack for details).

Reports to: CEO

Role type: permanent

Hours: 28 per week

Salary: £21,945.95 per annum (pro rata, based on a FTE salary of £29,000)

Job Description: Training and Events Officer

The Training and Events Officer will play a key role developing and delivering high quality professional development, training, events, workshops to SLA members and wider audiences. The postholder will develop inspirational, insightful and innovative routes to supporting SLA members to deliver on their school library provision remit, enabling children and young people to reach their full potential. This is an exciting opportunity for someone passionate about school libraries, education and training.

You will work with the CEO, SLA colleagues and key stakeholders to develop and deliver a comprehensive training offer, including leading on logistics planning and delivery of our flagship annual conference. In addition, you will develop and maintain a calendar of exciting events and opportunities to share knowledge and insight, working with colleagues to ensure the offer is timely and informative. A confident facilitator and coordinator, you will be comfortable leading on training delivery, or recruiting and working with external facilitators in order to achieve specific outcomes.  Creative, with a flair for spotting opportunities for professional development, you will have a keen eye for detail and an ability to manage multiple workstreams and deadlines. Resource creation will be second-nature to you and you’ll be comfortable writing for adults and children, and young people.

Duties include:

• Logistics planning and delivery of the flagship event, SLA Annual Conference (currently called the Weekend Course) providing high quality professional development and networking opportunities to members 
• With CEO and key stakeholders, supporting the development of a comprehensive, engaging and exciting conference programme and recruit 40 exhibitors, plus event speakers as needed
• Supporting development of the training strategy working with the CEO to define aims and objectives
• Developing and maintaining a calendar of training, workshops and events aligned with the training strategy, working with the CEO and SLA colleagues, in particular the Outreach Support Officer
• Creation of supporting resources, toolkits and lesson plans to increase training engagement and impact

• Delivering and facilitating inspirational and engaging training and events as required (online and in person)

• Developing relationships with partners to produce high quality webinars, training and online events – including SLA members, funders, external stakeholders
• Exploring and evaluating business and funded models for training and events to ensure an income stream
• Working with external facilitators, recruiting them as needed, to deliver training and workshops, ensuring delivery is aligned with SLA requirements and outcomes
• Managing all training and events administration, planning and logistics

• Working with the Marketing and Communications Officer and Sales and Membership Officer, to ensure effective communication and promotion of training and events, providing timely information and updates as needed 
• Monitoring and evaluation of all training and events to ensure a high-quality offer, reach and impact that delivers on the SLA’s mission, applying learnings as needed

• Generating all event reports and updates as needed for internal and external use 
• Contribute to relevant SLA communications including TSL, newsletters and promotional materials

All team members contribute to office admin, maintaining member data and general office support.

To be successful in this role you should ideally demonstrate:

· experience of working in school libraries, the education sector and a strong understanding of the education landscape

· experience developing and delivering inspirational training, to small and large groups, both online and in person

· understanding of what works (and what doesn’t) for different formats and types of training and using evaluation to establish impact

· experience creating training resources, toolkits and teaching and learning resources

· a clear understanding of the curriculum and teaching and learning outcomes

· confidence in developing relationships with a variety of stakeholders

· an ability to manage own workload, prioritise and meet competing deadlines

· creativity and innovation, with a solution-focused approach

· an ability to work flexibly around training and event delivery and travel across the UK as needed

An understanding of business models in relation to training will be an advantage, as will experience planning events. Building relationships with all stakeholders will be an important part of this role.

The salary for this position is £21,945.95 (FTE £29,000) for 28 hours per week, and comes with a 6% employer pension contribution.

We are open to discussing flexible working patterns, condensed hours or other arrangements we may not yet have thought of. This is a remote working role, with monthly all team meetings which you will be required to attend, in addition to training and events across the UK. We strongly encourage candidates of all different backgrounds and identities to apply. Each new role provides us with an opportunity for us to bring in a different perspective and we are always eager to diversify our team. The SLA is committed to building an inclusive, supportive place, where you can do brilliant and rewarding work.

Why work for the School Library Association?

We are in an exciting period of growth in the history of the SLA, with a new CEO, coinciding with the opportunity to influence a new government. Plans to redevelop our offer are in progress and you will have the opportunity to influence new approaches and ways of working. We are a small, friendly team who support each other to deliver an excellent service to our members and passionately believe in the power of school libraries to transform children and young people’s personal, social and educational outcomes.

Annual Leave is 25 days plus bank holidays. We offer free mental health support and counselling sessions and brilliant discounts with a variety of retailers including up to 40% off Vue cinema tickets through our HR partner.

About the School Library Association

The School Library Association (SLA) is an independent charity and membership organisation that believes every pupil is entitled to effective school library provision. The SLA supports all those working in school libraries. We have been representing the school library sector for more than eighty-five years, with membership to the Association thought of as essential to all those who work in and around school libraries. Membership to the SLA provides training, support in advocating with senior leadership teams, incredible discounts and collegiate networking opportunities for everybody working in and with school libraries.

How to apply

To apply please send your CV and a covering letter (no more than one page) detailing the experience you have in relation to the job description, that you can bring to this role, and how your skills align with what we are looking for. Applications without a cover letter will not be considered. We truly appreciate all applications, but due to the volume we receive, we will not be able to provide individual feedback. No agencies please.

Deadline: Monday 2nd June, 9am. Please note we will be actively interviewing for this role; if you are interested apply as soon as possible as we may close recruitment early if the right candidate is found.

Mental Health Case Worker

We are looking for a Mental Health Case Worker to manage a caseload of clients and provide support to those experiencing both financial and mental wellbeing issues and develop resilience and manage their mental health more effectively. 

This will be in collaboration with Citizens Advice as they provide the client with financial advice and guidance.

Position: Mental Health Case Worker – Financial & Wellbeing Support Service

Location: Epsom, Ewell and Banstead

Hours: 37 hours per week

Salary: £27,316

Contract: Fixed Term Contract until 31st March 2026 (with possibility of extension)

Benefits: MFT offer an extensive benefits package including; 5% Pension Employer Contribution, Paid Sick Leave, Blue Light Card Scheme, Vivup Discounts, Staff Social Events, Staff Social & Wellbeing Committee, Celebration Day (in addition to annual leave entitlement)

Closing Date: 21st May 2025

Interview date: Interviews will be scheduled on a rolling basis. Please note, we reserve the right to close this vacancy early if we receive sufficient applications for the role.

Project

The free Financial and Wellbeing Support Service in Epsom and Ewell combines the specialist mental health support with expert benefits and money advice from Citizens Advice Epsom & Ewell (CAEE) to support clients during a difficult time. This three-year project is funded by The National Lottery Community Fund.

The Role

• Increase financial resilience and independence.

• Improve overall mental and/or emotional wellbeing.

• Reduce stress and anxiety.

• Increase engagement with local community and local services

• Reduce social isolation.

• Help clients to feel more informed about how to manage finances and wellbeing in future.

Key responsibilities include:

• Work in partnership with the Citizens Advice to support people with their mental health who are experiencing financial difficulties.

• Manage a caseload of clients.

• Work with individuals and their carers around their mental health and social circumstances.

• Create a non-clinical person centred support plan around the individual, guided by the individual’s needs.

• Cultivate relationships with, and work with, other services around social wellbeing support for clients.

• Work with clients as the lead professional involved in their care, bridging to other services and opportunities and working closely with other organisations already involved.

• Aim to remove practical and physical barriers that arise from lack of resource at the community level.

• Assistance with accessing services (such as Community Connections).

• Advice, information, and signposting, including clear information about what support is available locally.

• Collecting reporting and monitoring data, providing case studies.

About You

You will have a minimum of 2 years community experience of mental health and wellbeing, and/or a qualification in appropriate subject i.e., counselling, psychology, social work, mental health, Health and Social Care (level 3)

Knowledge & Skills:

• Ability to work collaboratively within a multidisciplinary team (statutory and voluntary)

• An understanding of confidentiality, consent, information sharing, including GDPR.

• An understanding of Safeguarding policy and practice.

• Good communication and written skills and a commitment to ensure accurate and confidential record keeping.

• Ability to interact effectively with the clients, colleagues and other professionals whilst retaining clear boundaries.

• Ability to work to all the policies, procedures, and standards of the service and joint working arrangements with statutory and voluntary sector partners.

• Extensive knowledge and understanding of mental health issues.

• Knowledge and understanding of community working, lone working and ability to maintain safety whilst working in the community.

• Ability to use supervision effectively.

• A good understanding of personal limitations, ability to identify when to seek advice and support and deal with issues in a professional manner.

• Ability to manage challenging behaviour from clients who may present in distress.

• Information and Technology

• Proficient in Microsoft Word, use of email, Outlook, and basic excel skills.

About the Organisation

The charity is a mental health and emotional wellbeing charity, supporting Surrey residents since 1994 in Banstead, Elmbridge, Epsom & Ewell and Mole Valley.

Offering a variety of face-to-face and online services, available to adults (aged 16+) living in Surrey who would like to restore and/or maintain their mental and emotional wellbeing (no diagnosis needed). The services are free of charge, with no waiting list and no time limit.

This post is subject to an enhanced Disclosure and Barring Service check, and the successful completion of a probationary period.

This post is Exempt from the Protection of the Rehabilitation of Offenders Act (1974).

You may also have experience in areas such as Mental Health, Wellbeing, Counselling, Psychology, Social Worker, Health and Social Care, Mental Health Support Worker, Wellbeing Support Worker, Counselling and Support Worker, Health and Social Care Support Worker, Mental Health Care Worker. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We're looking for a kind, compassionate and resilient Senior Payroll & HR Admin Partner to join our Human Resources team at our Head Office in Islington.

£32,000.00 per annum, working 35 hours per week.

(£32,000 on starting increasing to £33,093 once successfully passed probation)

Want to feel like you're making a difference? You'll feel at home here.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS (take this out if BSW advert)
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Healthcare Cashplan through our partner Healthshield
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Payroll

Be responsible for the day to day delivery and coordination of the administration of the Payroll function, ensuring a timely and accurate payroll service is delivered to Look Ahead's employees, workers and Board members, to agreed deadlines
Produce and review any monthly exception reports to identify and rectify any payroll errors arising
Work with the HR Admin and Payroll Manager, Director of People and Director of Finance to ensure that payroll data processing reviews are rigorously and independently checked, validated and signed off
Act as liaison with internal and external auditors and other 3rd parties (as appropriate) on all matters with regard to Payroll processes, controls and systems
Act as liaison with MHR, HR department and Business Systems team on all areas of the payroll.

HR Admin

Acting as the first point of contact for all HR Admin related queries, via phone and email; responding promptly, whilst managing expectations effectively
Ensure letters for contractual changes for staff are sent out in a timely and accurate way and all relevant systems updated
Respond to straightforward policy and process queries, providing appropriate advice and guidance in line with Look Ahead policy, ensure that urgent items are prioritised and that any issues are highlighted and resolved as quickly as possible; escalate to the Admin Manager or an HR Business Partner as appropriate

For the full list please see our website

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Can work to tight deadlines and deliver accurate work on time
Strong customer service approach - wants to get things right first time and ensures timely and effective communication with customers
Good attention to detail with minimal errors
Ability to prioritise and manage multiple tasks
Proactive and enthusiastic in approach to work and improving processes
Is confident in successfully resolving issues or conflict
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can-do attitude

For the full list, please see our website.

What you'll bring:

Essential:

Excellent attention to detail and high levels of accuracy
Previous payroll experience
Experience using iTrent or similar payroll/HR system for payroll purposes
Experience of monthly payroll processes
Intermediate or above Level IT competency, particularly in Microsoft Word and Excel
Experience of dealing with staff payroll and/or HR queries in a timely manner

Desirable:

Social Housing experience

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Goodman Masson are thrilled to be exclusively partnering with a globally recognised International NGO dedicated to advancing sexual reproductive health care rights and justice, including safe abortion, across diverse communities worldwide. This impactful International NGO is a worldwide movement supporting healthcare services and sexual and reproductive health rights (SRHR) across 151 countries. They're now building a brand-new commercial team - and looking for a hands-on, strategic, and collaborative Global Marketing Advisor to help make their partner clinics and maternity centres more financially sustainable and locally impactful.

About the Role:

This isn't your average marketing role. You'll be the third hire into a dynamic new team tasked with supporting our Member Associations (MAs) - local, in-country health organisations - to strengthen their marketing capabilities and boost their clinics' visibility, credibility, and patient footfall.

Your work will directly help ensure that essential SRHR services remain accessible in low-resource settings by making their delivery models self-sustaining.

You'll work side-by-side with local teams in countries such as Nepal, Chile, Ecuador, Benin, Ghana and the Philippines. Your mission? Build impactful marketing strategies, improve websites and digital channels, and empower local teams through coaching, toolkits, and long-term support. Expect to roll up your sleeves - this is a very hands-on role, not one for spectators or delegators.

What You'll Be Doing:

• Develop and execute marketing strategies tailored to individual clinics and maternity centres
• Lead branding, content, and outreach efforts to increase patient engagement
• Optimise clinic websites for user experience, SEO, and education
• Train local teams on social media, digital marketing, and community engagement
• Work directly with local marketing agencies to co-create campaigns
• Monitor performance metrics and adjust strategies based on real-time data
• Help build commercial resilience in healthcare services across multiple global markets

You'll Need:

• Proven commercial marketing experience - ideally within healthcare, consumer services, or retail
• A deep understanding of how to drive customers into the clinical services they provide by using digital and traditional campaigns
• Strong coaching, influencing, and cross-cultural communication skills
• Confidence working autonomously and adapting quickly in dynamic, low-resource environments
• Hands-on experience optimising websites and managing digital channels
• Willingness to travel internationally up to 20% of the year (1-2 weeks at a time)
• Fluency in English; Spanish and/or French is a strong advantage

Why Join this Impactful International NGO in this role?

• Be part of a purpose-driven, values-led organisation driving real-world impact
• Work with inspiring local teams across Ecuador, Ghana, Nepal, the Philippines, and beyond
• Travel across the world as part of your job, with all expenses paid
• Shape innovative marketing solutions for under-resourced healthcare providers
• Gain unique experience at the intersection of commercial strategy and global health

Salary: £41,365 - 59,963 (depending on experience)

Start date: ASAP, willing to wait 3 months for the perfect candidate but sooner available candidates will be prioritised

Hybrid working: Full-time working (35 hours a week), 2 days a week in London Bridge office

Benefits: 28 days holiday, medical insurance, 7% employer pension contributions with optional employee contributions.

If this exciting opportunity interests you, and you have the experienced required - I'd love to hear from you!

Phone: +44 (0)207 324 0585
Email:

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

About us

Carers UK is the leading national charity supporting, advocating for and connecting unpaid carers across the UK. We exist to make life better for unpaid carers, however caring affects them. Despite being a relatively small charity, we regularly punch above our weight and we have achieved meaningful change and we have influenced almost every piece of legislation concerning carers over the past 60 years.

This is an exciting time to join Carers UK as we celebrate our 60th anniversary, an important milestone to look back on our achievements and to highlight what more needs to be done to ensure that carers are treated equally in all aspects of their lives and that no one has to care alone.

About the role

Our best practice employer forum, Employers for Carers (EfC), works as a department of Carers UK and helps businesses create carer-friendly workplaces. With the change in employment law, now is an exciting time for our forum to grow in size and influence, ultimately helping millions more carers.

We are seeking a new business Account Executive to help grow the membership of Employers for Carers at this exciting time. While this role sits within the Income Generation and Communication directorate, it is not a fundraising role but focuses on selling our Employers for Carers product as earned income. As such, the successful candidate will meet with leading organisations to improve their workplace practices, engaging with HR and D&I teams.

The closing date for applications is 5pm, Wednesday 28 May.

Please send in your application as soon as possible. We look forward to receiving your application.

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing for this role as we receive applications.

We may carry out online and social media checks before a formal offer is made. 

As a small charity, our staff team work closely in a flexible, cooperative working style. Prioritising the best service to our guests, all team members thrive off a fast paced and dynamic environment which varies day to day. We are looking for someone enthusiastic who can be flexible and adaptable in a fast changing and highly rewarding work atmosphere, and that shares the vision of our staff and trustees. 

 Our Fundraising Lead plays an important role in advancing the mission of our homeless projects by effectively fundraising efforts to various stakeholders. This position requires strategic communication skills with fundraising expertise to ensure the shelter's sustainability and growth.

This role offers the opportunity to make a meaningful impact on the lives of individuals experiencing homelessness while developing your skills in communication and fundraising to support the charity’s mission. We as an organisation are committed to ongoing professional development through our network of partners and support organisations both local and national.

The post-holder will need to apply a flexible approach to working, based on the seasonal and long-term workload associated with working on campaigns and ongoing projects. The ideal candidate would therefore be able to work their contracted hours flexibly to meet the demands of the role.

An exciting opportunity to Support Salesforce as it’s embedded within an international charity operating in 18 countries, helping poor and marginalized families and children in Eastern Europe. Welcoming applications from candidates within Europe. 

The role sits within our Salesforce team, supporting all our countries internationally. 

The role will occasionally require travel to our London office (175 Tower Bridge Road) and internationally for meetings and therefore requires a flexible approach to working. Applicants must be very competent English speakers and have the right to travel to the UK and work in one of the following countries: UK, Albania, Belgium, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania, Switzerland or Ukraine. Salary in GBP or equivalent in local currency. 
 

About Mission Without Borders International 

Mission Without Borders is an international Christian organization working in six of the poorest countries in Europe. Our Mission is to journey with the poor and marginalized, bringing practical and spiritual support with hope of a better future, enabling and encouraging people to lift themselves out of poverty.

Whether it is a hot meal for a homeless person, a homework club for a struggling pupil or seeds for a father who wants to grow vegetables for his family. We support families and children through our sponsorship programs by providing after school clubs and investing in sustainable businesses to get them back on their feet. We provide emotional support to those who need it most, working through issues that could be holding them back, such as conflict, past trauma or addiction. 

We respect the dignity of the individual and help develop self-sufficiency and a sustainable future. We serve people without regard to their religion or ethnic background. 

Mission Without Borders International leads and co-ordinates the work of the six countries in Eastern Europe where we carry out our project work, and 12 countries where we raise support. An international staff team supports this work in terms of community development, best practice, fundraising, communications, finance, IT, Digital, and Salesforce. 

This position is within MWB International.  
 

About the role 

Mission Without Borders is seeking an experienced Salesforce Support Specialist to focus on three key areas; Salesforce Administration, training, and process documentation. 

As a Salesforce expert and product champion, the post holder will work closely with our existing Salesforce Support Specialist to be the first point of contact for Salesforce support and training across all staff in all 18 countries. They will triage incoming tickets, provide support, fix problems, make configuration changes, and work closely with our Salesforce Developer and Product Owner to manage change requests. 

With significant stakeholder engagement, they will help to develop a staff training programme for all countries and deliver both routine and ad-hoc training for new employees, new processes, feature changes, and upgrades. 

Process documentation will need to be created for new, modified, and existing Salesforce/business processes along with details of third-party integrations and submitted change requests. 

The role sits within the International Salesforce team, led by the Salesforce Developer and Product Owner. The team’s purpose is to be guardians of the organisations data and processes, supporting the rollout, maintenance, and extension, of our Salesforce platform and services. The Salesforce Developer and Product Owner reports to the International Chief Information Officer (CIO), who is responsible for leading MWB’s digital transformation and ensuring the successful implementation of several new digital, IT, and Salesforce initiatives. 

Who we are looking for 

You must be an exceptionally competent English speaker and have the right to travel to the UK and work in one of the following countries: UK, Albania, Belgium, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania, Switzerland or Ukraine. 

You will have proven experience as a Salesforce Administrator, educated to relevant degree level (or equivalent, or qualified by experience), be a certified Salesforce Admin, and have experience with NPSP. 

A logical thinker, excellent problem solver, and an ability to juggle multiple duties and prioritise incoming requests. 

You must be an excellent written and verbal communicator, have strong stakeholder management skills, and be excellent at customer service.

We are seeking an exceptional trainer who can plan and run online (or occasional in-person) training sessions and create detailed process documentation and training materials to accompany them.

Rewards and benefits 

• Up to 30 days annual leave plus bank holidays 

• Enrollment into our pension scheme 

• Flexible approach to working (involves occasional travel to London, UK office or internationally) 

Salary: £31,133.37 (plus £5023.71 of London weighting if applicable)

Location: Flexible with home working option, regular travel to London is also required 

Contract: Permanent

Hours: Full time 37.5 hours

Closing date: 27th May 2025 at 11:30pm

Are you passionate about engaging supporters, being audience-led, and building outstanding supporter journeys, with a proven track record of working on projects and campaigns to engage, retain and develop supporters or customers across a range of direct marketing channels? Then join Shelter as Direct Marketing Executive – Supporter Retention and you could soon be putting your skills and experience to excellent use at the heart of our Individual Giving team.

About the role  

This pivotal role will see you help deliver the Individual Giving (IG) and Retention strategies, working collaboratively with colleagues across teams in IG to increase lifetime value of cash, regular giving and lottery supporters.

You’ll work with the Senior Direct Marketing Manager to lead on the delivery and development of direct marketing campaigns to engage a range of supporters, from those who have just started giving, to others who have a lifelong relationship with Shelter and the cause, stewarding them across their supporter journey with Shelter. 

You’ll have the opportunity to work in a matrix way, across multiple products, and on projects that push forward not only the team strategy, but the organisation’s strategy. 

You will give supporters control of how they give, when we contact them and the content that will mean most to them. Helping build multi-channel, integrated and inspiring campaigns which build strong supporter relationships and long-term loyalty to Shelter. And, along the way, you’ll get to work with new products and propositions to retain supporters in innovative ways and build strong relationships with colleagues, agencies and suppliers alike.

 About you

Passionate about outstanding supporter experiences and maximising income opportunities, you have a good understanding of direct marketing and digital channels such as direct mail, SMS, telemarketing and email. You’re also used to optimising and reviewing campaigns and aren’t afraid to share both failures and successes. Managing and influencing stakeholders to deliver results comes naturally to you too. What’s more, you excel in analysis and intelligent use of data, are great at utilising insight, including the motivations, interests and behaviours of supporters to guide decisions. You’ll have a keen interest in, or willingness to learn about, product management and development. 

You’re happy to challenge the status quo and introduce new ideas, methods and processes too, like to horizon scan and keep ahead of emerging trends and are comfortable working in matrix teams.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team 

Our Individual Giving team sits within our successful, growing Income Generation directorate and consists of three programmes - Supporter Acquisition, Direct Dialogue and Supporter Retention and Development. Together, we deliver a diverse programme of work with ambitious income targets that support our organisational strategy, across cash, regular giving and lottery products. We’ve grown quite a bit over the past few years and benefitted from both investment and opportunity for innovation. 

That’s resulted in us generating over £20m of unrestricted income every year. We’re also welcoming and supportive, firmly believe in developing our people and can offer you every opportunity to progress. 

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert approximately 1 page in length, following the STAR format, and ensure you demonstrate how you address the following behaviours listed below throughout your responses:

• We learn from our experiences and are open to risk
• We create change and align behind our strategy

Any applications submitted without a supporting statement will not be considered. 

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. 

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.