Data service manager jobs in swanscombe, kent
Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis.
We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis.
Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years. PCR has been shortlisted for an Impact Prize and won the Change Project of the year award in 2023
Ready to drive real-world change with your digital expertise?
At Prostate Cancer Research, we're making huge strides. Our supporter base has tripled in the last year, our campaigns are making national headlines, and we're investing heavily in growth. We now need a passionate Senior Digital Acquisition Executive to help us seize this momentum.
This is more than just a job; it’s a chance to build something new. You will have the autonomy to shape our digital acquisition strategy from the ground up. You'll be the driving force behind our paid social and email campaigns, creating compelling journeys that turn clicks into loyal supporters.
We’re not just looking for someone to run campaigns; we're looking for an innovator who will test, learn, and lead us into new digital territories.
Your Mission
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Spearhead our digital acquisition across paid social, email, and new channels you identify.
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Design and execute engaging supporter journeys that maximise conversion and long-term value.
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Analyse performance, share insights, and drive a results-focused fundraising culture.
Why Join Us?
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Impact: This is a new role with the potential to shape the future of our individual giving.
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Growth: We are committed to your professional development within a supportive team.
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Benefits: We value our people. Enjoy flexible working, private BUPA healthcare, a competitive pension, and more.
If you're an ambitious digital marketer who thrives in a dynamic environment and wants to fight prostate cancer, we encourage you to apply.
Key Responsibilities
Digital Acquisition and Fundraising
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Develop and implement acquisition campaigns and activity to attract new supporters through social platforms, both paid and unpaid, search engine advertising, and email marketing. As well as novel and innovative platforms and opportunities as identified.
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Analyse metrics and data, reporting on KPI’s, budget and spend, and work to constantly test and optimise campaigns to exceed targets and improve return on advertisement spend / return on investment.
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Ensure regular monitoring of performance across all activities and make necessary adjustments to maximise net income opportunities.
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Analyse and share the results of campaign activity.
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Support forecasting and budget planning on Digital marketing activities within the IG budget.
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Develop and execute digital campaigns, including where the ultimate conversion is via traditional channels such as telephone or mail, taking an integrated approach, to acquire and convert new supporters.
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Create and optimise content and digital journeys to maximise conversions and build loyalty. This will include elements of creative fundraising writing, concepting and messaging development, and some visual design development.
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Generate and utilise insight within digital campaigns to improve results.
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Support the organisation in developing the website to be optimised for fundraising, make recommendations to improve performance, optimise content and landing pages, recommend and make the most of on-site technologies and plugins that can help drive our performance.
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Stay abreast of emerging digital trends and technologies, ensuring our online fundraising efforts remain innovative and effective.
Stewardship and Supporter Experience
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Maintain a good level of understanding of our supporters' behaviours and motivations to create and implement stewardship content and journeys, feedback and respond to queries and enquiries relevant to IG activity.
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Work with the team to ensure all supporters are thanked and updated in an appropriate and timely manner and all interactions and activities are in line with our supporter promise.
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Ensure supporter journeys are segmented and personalised wherever possible.
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Cultivate deeper engagement with supporters beyond transactional interactions, exploring opportunities for meaningful dialogue, feedback mechanisms, and a sense of community.
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Develop and deliver personalised relationship-building communications and initiatives that recognise supporter loyalty and deepen their connection to the impact of their support.
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Work with the wider PCR team to maximise opportunities for fundraising and patient impact including via cross selling with different audiences.
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Develop engaging supporter communications and assets for all channels, for example email headers, landing pages, social ads – which drive action and deepen engagement with the cause.
Collaboration and Development
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Work with Agile principles in mind, together with the IG Team and collaborating colleagues across the organisation, to plan and deliver high quality work.
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Build key relationships across teams within and outside Public Fundraising to achieve successful fundraising outcomes, improving both supporter & patient perceptions of PCR.
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As required, represent PCR externally, promoting our work and building long-term relationships with stakeholders and supporters.
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Build strong relationships with partners, freelancers and consultants, agencies, and suppliers as needed to support the delivery of individual giving activity.
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Maintain curiosity and a desire for learning and professional development, be responsible for developing your skillset and knowledge to improve in the role and further PCR’s mission.
Database and Compliance
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Hold a good working knowledge of key aspects of data protection law including GDPR and PECR, and the Fundraising Code of Practice.
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Work with our tools and seek to improve knowledge and use of these, including but not limited to Access CRM, Fundraise Up, Google Analytics 4 (G4A) and MailChimp.
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Adhere to all PCR policies and abide by the code of conduct and other related guidance in the PCR Staff Handbook.
Skills and Competencies
Our ideal candidate would have the following:
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Proven experience in digital acquisition for charity or social cause, or in paid digital marketing or advertising in commercial roles. With demonstrable campaign management experience and expertise setting up and managing campaigns in Meta business suite, Google paid advertising and email marketing.
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Evidence of leading successful digital / integrated digital campaigns leading to significant sales/income/lead generation.
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The ability to motivate and inspire audiences through content and creative writing and storytelling for digital channels.
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The ability to monitor and manage income and expenditure against targets as well as forecast and report on digital campaigns across all channels.
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Knowledge and experience of trends and dynamics in digital fundraising (ideally), including audience identification and optimisation strategies including with new technologies like AI tools.
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Experience and a track record of working on landing page optimisation and on-site conversion funnel improvements.
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A good understanding of individual giving best practices, trends, and regulatory requirements.
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Experience moderating digital campaigns or working with others to do so (knowledge of issues and best practice) and providing excellent supporter/customer support as needed.
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A strong desire to provide excellent supporter experience and customer journeys to everyone who encounters our campaigns and communications or who gets in touch with us directly.
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A collaborative and innovative mindset with a desire to test, learn and work with stakeholders cross-functionally including internal stakeholders and external consultants or agencies, to develop new activities and campaigns, and achieve strategic goals.
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A good communicator and team player, with a willingness to pitch in and support the goals of the team and wider organisation as a whole.
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Experience working within Agile project management would be beneficial.
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Experience collecting content from patients, beneficiaries, or key subject matter experts in the form of written interviews, photos and/or video, and developing this into marketing assets would be desirable.
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A strong belief in the work we do at PCR, and a demonstrable desire to improve outcomes for patients through our work in fundraising.
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Good knowledge of WordPress website optimisation and plugins or strong desire to learn.
How to apply?
Please apply by submitting your CV and a short supporting statement (maximum 600 words) outlining why you would like the role and why you think you’d be a good fit, giving examples of previous experience. There will be a two-stage interview process. The first interview will be online, and the second will be a more informal in-person interview at our offices in London.
For more information about the role, please contact our Head of Individual Giving, Tom Treasure for an informal chat.
For more information about our organisation and what we do, visit the Prostate Cancer Research website, The Prostate Progress webpage, and the PCR online patient resource, The Infopool.
PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age.
Transforming Research. Transforming lives.


The client requests no contact from agencies or media sales.
About the role
This hands-on leadership role combines operational excellence with strong interpersonal skills. Reporting to the Director of Design and Technology, you'll manage a team of Project Managers whilst working closely with senior leadership to oversee project delivery, financial planning, organisational systems and growth.
You'll implement best practices for data management, risk management, and compliance in a collaborative way that supports our mission-driven work.
About us
Act Build Change is a transformative organising school that makes community organising and collective care methods accessible to everyone who wants to end injustice.
Since 2019, we've supported over 150 collectives and organisations across the UK and Ireland, working with those with disabilities, migrants and refugees, young people, carers, working class communities, LGBTQ+ collectives, those living in poverty and the intersections across those identities.
Our work includes delivering training and resources, supporting communities to navigate difference and change, and providing coaching for organisers and movement leaders.
Key responsibilities
Project management
Oversee project delivery across our organisation, ensuring quality and efficiency:
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Develop frameworks for project tracking and reporting.
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Manage and develop a team of project managers, providing resources and support.
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Monitor budgets and timelines across internal and external projects.
Financial management
Ensure financial sustainability and responsible resource management:
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Support financial planning and reporting with our board and senior leadership team.
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Oversee invoices, expenses and budget adherence.
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Assess financial risks and manage potential challenges.
Systems and processes
Build and maintain operational infrastructure that enables our effectiveness:
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Develop strategies, policies and procedures with our senior leadership team.
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Maintain and oversee our systems for efficient project tracking.
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Ensure agreed standards are met across our team and resolve operational issues.
Organisational growth
Drive strategic growth and development:
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Develop business strategies for growth across products, services and recruitment.
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Analyse our data to support strategic goals and tracking.
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Support our recruitment efforts and staff policy development.
What we’re looking for
Essential experience and skills
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Proven operations leadership experience, including managing teams and complex projects.
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Strong project management and delivery track record across multiple initiatives.
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Financial management expertise including budgeting, forecasting, and resource allocation.
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Experience with recruitment, performance management, and policy development.
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Experience with data management, reporting, and operational systems.
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Comfortable learning and adopting new technologies and processes quickly.
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Excellent communication skills, including ability to navigate difficult conversations professionally.
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High attention to detail and meticulous approach to operational standards.
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Ability to work remotely and manage diverse responsibilities with autonomy.
What we’d love to see
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Experience across different organisation types and sizes.
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Flexibility to work with different methodologies and systems.
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Risk management and compliance background.
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Comfortable representing the organisation to external stakeholders.
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Track record of implementing operational improvements and efficiencies.
Personal qualities
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You approach challenges with patience and understanding, able to communicate directly when needed whilst maintaining positive relationships.
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You're confident in your expertise but remain open to different perspectives and collaborative problem-solving.
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You take personal accountability seriously and help build a culture where others take ownership of their work.
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You enjoy working in a collaborative team environment and building positive relationships across the organisation.
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You're aligned with our mission and values and are motivated by creating positive social change.
What we offer
Salary and benefits
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£49,500-£62,000 salary, depending on experience.
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Permanent contract with option for 4 or 5 days per week (salary and benefits will be pro-rated).
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Over 30 days of leave, including 25 days of annual leave, one day off for your birthday, one week off in August for learning and rest, plus Christmas close.
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Pension scheme and enhanced parental leave and sick pay.
Working arrangements
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Fully remote working (must be within 4 hours of central London).
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Access to office space in London when needed.
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Co-working space expenses available for those based outside London.
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Occasional travel to London may be required (up to twice a month), with expenses covered.
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Team away days around the UK (up to four times a year), with expenses covered.
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Full equipment and tech support provided.
Growth and impact
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Direct contribution to building people's power and making positive social change.
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Collaborative, mission-driven work environment with impact across the UK.
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Professional development opportunities including training and events (assessed on an individual basis).
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Clear growth pathway in an expanding team.
How to apply
Please note: this role is for UK-based candidates who have the right to work in the UK.
What to send
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Your CV (max. two pages).
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A supporting statement answering the questions below (max. two pages).
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Both documents as PDFs attached to your email.
Questions to address
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Describe a time you led operational improvements in a complex organisation. What was your approach and what were the results?
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How would you approach building operational systems for an organisation that values collaboration and accessibility?
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What attracts you to this role at Act Build Change specifically?
Next steps
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Submit your application by Fri 11 Jul 2025.
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First round interviews will begin from the week of 28 Jul 2025.
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The role will start from Oct/Nov 2025.
We are a neurodiverse and intersectional team. We’re committed to providing equal opportunities for everyone of all backgrounds. If there is anything you need us to do to support you in the application process please let us know as soon as possible.
Training the next generation of community organisers to act collectively, build power and change the world.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SANE is a UK-wide mental health charity working to improve the quality of life of anyone affected by mental illness. It aims to raise awareness and understanding of all mental health conditions; fight to improve frontline mental health services for individuals and carers; provide support, information and guidance through SANEline, our Call Back service, email and text support; and promote and host research into causes, treatments and therapies through its Prince of Wales International Centre for SANE research.
About the role:
We are seeking a dedicated Wellbeing and Training Officer to support the wellbeing and development of our SANEline volunteers. This role is pivotal in ensuring that our volunteers feel valued and supported to provide a high standard of emotional support to our callers.
Working closely with the Training and Volunteer Manager, you will help ensure that all volunteers receive timely, appropriate and emphatic support. You will also play role in delivering welfare support, planning and delivering training sessions and promoting volunteer engagement and retention.
This position offers an exciting opportunity to provide valuable, hands-on experience in delivering wellbeing support and training for volunteers who provide emotional support to vulnerable callers.
Salary: £27,000 -29,000 pro rata, depending on experience
About you:
- You must have proven experience of providing emotional support, counselling or therapy to adults.
- You must have proven experience of designing and delivering training in a professional setting.
- You are a warm and confident communicator with the ability to build trust and rapport with people from diverse backgrounds.
- You are a confident group facilitator, comfortable with delivering training to diverse groups and communicating complex topics with clarity.
What can you expect?
- To work within SANE’s framework, including regular check-ins and debriefs. To receive training specific to your role.
- To become part of an established and diverse team.
- To gain exposure to a wide range of mental health problems.
- A culture where team members support and learn from each other.
- A warm supportive and encouraging environment.
Requirements:
- Ideally, you would be registered with the UK Council for Psychotherapy (UKCPC) or the British Association for Counselling and Psychotherapy (BACP).
- To undergo an enhanced DBS check
- Expected start date – late July/early August 2025
Please note: This role may close early if a suitable candidate is found, please do not delay in submitting your application as interviews are taking place on an ongoing basis
Closing date: Friday 27th June 2025 at 9am.
To apply: Please complete your application before the closing date, addressing all areas on the person specification (downloadable below) and tell us why you want to work for SANE. If you have any problems or questions, please email us through the Join Our Team page of the SANE website before the closing date, quoting ‘Wellbeing and Training Officer’ in the subject line. Applications without a supporting statement will not be considered.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Us
The Duke of Edinburgh’s International Award (the Award) is the world’s leading youth achievement award, equipping young people for life and work. Each year, more than one million young people take part in the Award in over 120 countries and territories. The Duke of Edinburgh’s International Award Foundation (the Foundation) drives and supports the Award’s global growth, so more young people can take part.
We are seeking a HR and Office Administrator who will work closely with the Senior HR Manager providing advice and support to managers and staff at the Foundation across the full range of employee life-cycle activities. As well, this role will assist with the implementation and improvement of processes and policies, HR systems and data and provide pragmatic advice to managers and staff on HR matters.
Additionally, this role will support in the management of the office ensuring its smooth operation. As well they will provide general administration of the organisation including working on complex international travel arrangements, comprehensive diary management, and acting as the point of contact for existing and potential business partners and contacts.
About You
- You are a professional and enthusiastic HR Administrator with experience spanning people management.
- You have a strong track record of developing, motivating, and supporting staff.
- You have the ability to manage a wide range of office duties - including health and safety, policy, compliance, quality, governance, contracts etc.
- You are experienced in building and maintaining effective organisational systems.
- You demonstrate outstanding communication skills, attention to detail, and discretion, and you excel at managing a varied workload with competing priorities and tight deadlines.
- You are highly organised and thrive in dynamic environments where flexibility, initiative, and sound judgment are essential.
- You are committed to fostering a welcoming and inclusive culture; You are proactive and comfortable working independently, while also able to build strong, collaborative relationships across all levels of the organisation.
Please see the recruitment pack for further details on the role and it's responsibilities.
Applicants must have full rights to live and work in the UK for the duration of the contract.
Our long term ambition is that every eligible young person aged 14 – 24 will have the opportunity to participate in the Award.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.
We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
Brief role description:
We are seeking a creative and proactive Social Media Officer to manage and grow the charity’s social media presence across all platforms. Reporting to the Communications Manager, you will be responsible for creating engaging content, managing social communities, and delivering measurable impact through digital campaigns. Your work will help amplify the charity’s voice, build awareness, and strengthen engagement with our diverse audiences.
Interested? Want to know more about the Charity?check out our website.
Eager to know more the role? Have a look at the Job Description attached.
What’s in it for you? Check out the Benefits sheet attached.
Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Tuesday 24 June 2025
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children



Purpose of the job
The Head of Operations ensures UK Youth runs efficiently, compliantly, and with impact. Reporting to the Director of Finance and Operations and working closely with Assistant Directors, the role drives core operations, systems improvement, performance reporting, and policy oversight.
Overseeing IT, CRM, project delivery, governance, and administration, the postholder also co-leads the development of an Organisation Performance Dashboard with the Finance Director to track KPIs and inform decision-making.
Key responsibilities
- Operational Leadership
- Policy & Process Management
- Performance Monitoring & Business Intelligence
- Annual Planning Support
- Digital Systems & Infrastructure
- Safeguarding, Risk & Compliance
- Team Leadership & Financial Oversight
Who we are
UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.
UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.
Why work at UK Youth?
UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes. UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross-sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people.
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
- Flexible/Agile Working
- 27 days annual leave plus bank holidays (pro rata for part time employees)
- Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
- Other training available in support of your personal and professional development
- Pension scheme (currently UK Youth match employee contributions up to 5%)
- Membership of our life insurance scheme which would pay-out up to 4 times your salary
- Employee Assistance Programme to support employees both professionally and personally
- 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
- IT equipment provided for the duration of contract
- CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: 27th June 2025 @ 11:59pm (midnight)
Interview Dates: w/c 7th July 2025
As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.
UK Youth is a leading charity with a vision that all young people are equipped to thrive and empowered to contribute at every stage of their lives.

We are looking for someone to join our Young People Learning team to support the coordination of our programmes for young people across England and Wales.
We are looking for someone with a passion for empowering young people and understanding of school’s curricula in England and Wales to coordinate. Your role ensures that operational delivery plans are implemented in your defined area, meeting all targets and KPIs. There is a significant external remit, and you will be expected to pro-actively manage relationships with schools and Local Authorities, to support schools as they participate in our programmes.
You will monitor the quality and impact of our programmes, ensuring this is captured and fed back to our Facilitators and Young People Development Lead to ensure continuous improvement. You will also be working together with the rest of the Young People Learning team to coordinate activity, such as Workshops, Dragons’ Dens and Awards, to ensure a clearly mapped out timetable. To support the Young People Administrator in scheduling activity, you will be expected to pass-on details from schools and partners in a timely manner.
You will also have opportunities to work with colleagues across the business, for example colleagues in sales and partnerships, to implement delivery plans as agreed by external partners and funders.
In addition to the ongoing remit of the job description, the post holder will work towards individual goals/outcomes as agreed with the line manager and aligned to the annual organisational business plan.
Having the right mindset, attitude and approach is as important for us as having the right experience and skills. We appreciate that the best person might not have all the listed criteria yet so if you feel your experience, skills and attitude will help you to make a great contribution in this role and you have the right mindset, we would welcome an application from you.
Key Responsibilities:
· Coordinating delivery of our programmes for young people, achieving allocated targets in England and Wales and complying with programme systems and procedures.
· Support the effectiveness of activities for young people by appropriately preparing facilitators and following up with operational stakeholders, such as teachers, after delivery to ensure sessions meet highest standards expectations.
· Support the delivery of successful events for our young people, such as Awards and Dragons’ Dens, and responsible for implementing plans, coordination and logistical arrangements.
· Ensure effective recruitment and retention of schools and young people, driving impact and engagement in allocated areas through developing and maintaining operational level relationships and customer service.
· Responsible for gathering and collating evaluation data and case study information during programme delivery and at events to evidence impact.
· Maintain up to date records on our CRM system, HubSpot, and impact data on Microsoft Forms and SharePoint.
· Providing accurate management information and case studies for reporting to external stakeholders.
· Gathering intelligence and local insight, needs and funding opportunities to help inform the overall UK Young People sales and strategy.
· Work collaboratively with fellow Coordinators to lead the continuous improvement and innovation of processes and procedures, enhancing efficiency while developing your capability, confidence, and skills.
For a full set of criteria and information on how to apply please download the recruitment pack from our website.
The client requests no contact from agencies or media sales.
Trauma Treatment International (TTI) is a registered charity in the UK. Our focus and expertise is in providing evidence-based psychological treatment and support to victims of collective violence around the world. As well as providing treatment for victims directly, we work with organisations and communities to manage, mitigate and prevent trauma.
This is a highly rewarding role and an exciting opportunity to join and lead our small, yet experienced and impactful team. The role offers the platform to work creatively and flexibly internationally, network with fantastic organisations and help to influence, shape and sustain TTI’s strategy and activities in this pivotal time in the organisation’s development.
Description
Key Areas of Responsibility
Clinical strategy and plans for growth
- Have responsibility for the strategic development of TTI’s clinical team, clinical delivery and clinical outcomes, to meet TTI’s ambitious and transformational Strategy 2025-2030.
- Provide clinical leadership to the development of TTI’s strategic vision and annual delivery planning, models of service delivery, standards and clinical governance.
- Support and enable partners, service users and especially those with lived experience to inform TTI’s clinical service design, delivery and evaluation and to engage in communications and research activities in a way that is psychologically safe and follows principles of trauma-informed practice.
- Manage TTI’s clinical capacity and skills, and oversee the growth and development of the team, including recruiting, supervising and managing workload/ assignment of internal staff, associates and external multi-disciplinary team to ensure the organisation’s ability to meet service demand.
- Develop and implement strategies to actively promote diversity in the clinical team and champion culturally sensitive approaches to trauma treatment through research, partnerships and new projects.
- Liaise directly and regularly with TTI’s Trustee with responsibility for clinical oversight, and provide regular reports to the Board of Trustees to support strategic decision-making and risk oversight.
- Oversee the smooth running and effectiveness of specialist clinical advisory groups (clinical advisory groups, research advisory groups and project advisory groups) for TTI that meet the strategic requirements of the organisation and build the evidence base, engage experts and build the reputation and scope of TTI’s work with professionals, networks and sectors in the UK and internationally.
- Take a lead in developing clinical research opportunities, identify opportunities to develop Quality Improvement Projects and disseminate learning internally and externally in collaboration with the communications team.
- Build relationships with Clinical Leads in organisations with shared aims, to build TTI’s relationships and opportunities for partnership and project working.
- Lead the design of internal wellbeing policies and activities and embed trauma-informed knowledge and skills across the organisation, including with clinical and non-clinical staff and trustees.
Delivery of Clinical Services
- Drive TTI’s clinical delivery, in line with TTI’s overarching strategic objectives, including setting long-term and annual objectives and KPIs, within the context of clinical evidence- based best practice, trauma informed principles, participation of those with lived experience and budgetary, donor and risk-management requirements.
- Oversee the development and implementation of TTI’s clinical treatment pathways for survivors of torture, trafficking, slavery and violent conflict or those affected by vicarious trauma or burnout through their work in human rights, including:
- up to date and evidence based clinical pathways for the main clinical presentations we see at TTI
- robust assessment, formulation, treatment and ending processes
- robust partnership agreements with organisations referring people to TTI for clinical treatment.
- Develop and refine TTI’s clinical services in response to community needs and local/global events, in line with TTI’s strategy, including for working in international communities affected by violent conflict.
- Maintain an appropriate clinical caseload.
- Deliver services to TTI’s organisational clients, (including organisational reviews, trauma training, 1:1 professional consultations, critical incident support), especially to pilot, test and quality control these aspects of TTI’s delivery.
- Support gaps in clinical team capacity as required to ensure smooth running of delivery and excellence of service to our individual and organisational clients.
- Support internal processes led by the fundraising team to design new projects and develop grant applications in order to grow the reach and impact of TTI’s work.
- Support the development of international projects and partnerships and oversee the safe delivery of international work, whether in person or online, in collaboration with the Projects and Partnerships Lead.
- Attend conferences and networks of psychologists in order to learn and embed TTI’s clinical reputation and access to learning and dissemination.
Quality Assurance and Evaluation
- Deliver an evidence-based and continuous evaluation culture and promote internal reflection and learning.
- Maintain and further develop a robust framework for quality assurance and evaluation of TTI’s clinical activities, including engagement of clients, service users and those with lived experience.
- Oversee the consistent use of evidence based clinical measures and ensure robust processes to monitor, evaluate, learn and report on the quality and impact of TTI’s clinical activities and outcomes.
- Support the transition of TTI’s clinical team and associates onto client management software, with a focus on good data, confidentiality and consistency of adoption.
- Ensure that all systems and processes for storing, managing and reporting on clinical/client data provide robust confidentiality, security and meet TTI’s policies and legal frameworks including Data Protection Act 1998, Caldicott principles.
- Provide regular, timely and accurate data on TTI’s clinical activities and outcomes, to contribute to reports for donors, communications campaigns and annual impact reports and as required throughout the calendar year.
- Provide quarterly performance reports to the CEO and Clinical Trustee on clinical performance, based on clinical data and input from the clinical team and attend Board meetings as requested to report on clinical delivery.
- Oversee TTI’s processes for gathering and responding to feedback from clients and service users, and manage formal and informal complaints relating to the delivery of clinical delivery with the CEO.
Clinical Risk and Safeguarding
- Hold delegated authority from the Board for TTI’s clinical risk management, including engagement in TTI’s Risk-Management Sub-Committee, driving implementation of risk-management and mitigation actions relating to clinical delivery and leading TTI’s monthly internal QSP meetings.
- Feed into internal annual policy review processes, as they relate to clinical delivery, risk management and compliance with clinical duties and trauma-informed practice.
- Be the Safeguarding Lead for TTI, escalating to the Senior Safeguarding Leads as required and ensure processes are in place to meet TTI’s Safeguarding Policy and procedures within the clinical team and associates.
People Management
- Line manage and supervise senior clinical staff and provide support in their duties to manage and supervise their direct reports.
- Notice and respond appropriately to any performance management issues.
- Organise CPD opportunities for internal staff and associates. Oversee the Head of Treatment Services in delivering peer support for internal staff and associates. Update staff of any relevant changes in professional guidance.
- Support the wellbeing of the clinical team and embed a culture of self-care, trauma-informed practice and delivery excellence.
- Take up monthly external supervision provided by TTI.
- Identify skills gaps and strategies to fill these across the clinical function, within budgetary constraints and maximising access to and sharing of internal knowledge and expertise.
- Maintain up to date knowledge of requirements, guidelines and best practice from clinical governing bodies.
General
- Provide clinical input into communications materials and content in line with TTI’s Communications Strategy as required by the communications and marketing teams.
- Compliance with organisational policies and practices, and attendance at mandatory training.
- Any other appropriate duties as required by the organisation.
Personal Specification
Essential Criteria
- HCPC registered psychologist who has completed Post Graduate doctoral level training in counselling or clinical psychology.
- Minimum 5 years post registration experience working within mental health services.
- Managerial and leadership experience
- Clinical experience across the life span of individuals
- Up to date knowledge and experience of working with clients with PTSD, complex PTSD, survivors of human rights abuses, such as torture, and/or war related trauma and/or asylum seekers.
- Training in at least two UK NICE guidelines evidence based treatment for PTSD.
- Significant experience of psychological assessment and treatment of clients across a range of settings (could include one or more of NHS, voluntary sector, international humanitarian, community-based, inpatient, field hospital, disaster response etc).
- Experience of developing and delivering training online and in person.
- Knowledge of risk management, safeguarding
- An understanding of the complexities of experience of those surviving torture, trafficking and slavery, persecution and violent conflict
- Understanding of workforce exposure to trauma or traumatic material and experience in staff support
- Evidence of post qualification development
- Training and supervisory experience
- Project management experience
- Ability to manage, motivate, support, develop and lead an online team and promote safe remote working
- A degree of financial awareness with an appreciation of the need to balance the provision of quality care against a budget
- Knowledge of appropriate standards and external regulatory bodies, such as the Care Quality Commission.
Desirable Criteria
- Experience of crisis response work
- Knowledge of languages or cultures of those we seek to support
- Lived experience of the issues reflected in TTI’s mission and aims
- Working knowledge of relevant Mental Health, Asylum, Employment and Health & Safety Legislation (e.g. Human Rights Act 1998, Immigration and Asylum Act 1999, Mental Health Act 1983 and Mental Incapacity Act 2005)
- Experience of working in the charity sector or international development sector in the UK or internationally
- Experience in facilitating critical incident response sessions and reflective practice
Qualifications
- Doctorate in Clinical Psychology (DClinPsy)
- Doctorate in Counselling Psychology (DPsyc)
WHAT WE CAN OFFER YOU:
- 33 days annual leave, pro rata to reflect contractual hours (including bank holidays and 3 mandatory days over the Christmas period)
- 3% Employer Pension contribution
- Commitment to staff wellbeing as a trauma informed organisation
- Commitment to personal and professional development
- Flexible working to fit your personal circumstances
- Opportunity to lead the organisation’s clinical development and make your mark as the organisation grows
Our vision is that everyone affected by collective violence can live fulfilled lives in a supportive and informed world.

The client requests no contact from agencies or media sales.
Membership & Engagement Officer
Salary: £31,716 per annum to £33,322 per annum (plus up to £4,677 regional weighting allowance) – based on scale point 24 – 26 on AUK’s pay scale
Location: Predominantly Home-based with a need to work from the London office on an ad-hoc basis.
Hours: Permanent / Full Time (Mon-Fri) – 35 hours per week.
Interview: w/c 30th June 2025
Benefits include: 20 days annual leave (increasing annual to a maximum of 25 days), 3 days Christmas/New Year leave, home working allowance
About Us:
AdviceUK is a small, growing charity working to improve the lives of people in need of advice through the support it gives to its members.
We currently have over 700 members, who have supported 1.7m people with free advice on a diverse range of issues including debt, benefits, housing and immigration problems.
This is an exciting time to join us, in 2024 we launched our new 3 year strategy to develop our services to members and increase organisation capacity.
As part of our continued growth, we are seeking a Membership & Engagement Officer to join our team.
Key responsibilities include:
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Working directly with members to understand and respond to their needs, helping them improve service quality, sustainability, and impact.
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Supporting the Membership and Services team to respond effectively and efficiently to member queries
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Support the recruitment and retention of members
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Analyse member trends and use this information to support the development of engagement strategies
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Collaborate with partners to deliver high quality services
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Manage and moderate online events and member communities
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Supporting Membership with membership renewals.
We are looking for an experienced Officer with the following attributes and experience:
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Experience of working in a service that gives social welfare advice OR experience of working in a VCS infrastructure organisation or multi-agency network.
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Understanding of the advice sector and pressures on services.
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Experience working in a support, membership, or advice network environment.
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Organising events and forums (both virtual and in-person).
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Engaging and supporting organisations or individuals in a professional context.
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Collaborating with external partners and service providers
Posted on: 06 June 2025
Closing Date: 23rd June 2025
Our purpose is to improve the lives of people in need of advice. We do this by supporting our members, so it is easier for them to help their clients.

The client requests no contact from agencies or media sales.
FOODBANK FUNDRAISER (INDIVIDUALS AND EVENTS)
OASIS HUB WATERLOO
Up to 32 hours per week
FIXED TERM CONTRACT – Two years
SALARY: £26,737 (0.8FTE including London Weighting)
We are looking for a person with:
· Great character, chemistry and competency.
· Recent and proven experience in raising funds from individuals and events.
· Progressive and successful fundraising experience and approaches.
· First class team spirit and cohesion.
Is this you? Great – read on.
Oasis Hub Waterloo co-develops and co-delivers a wide range of integrated community services including a community centre, primary and secondary Academies, adult and further education opportunities, early years support, a Foodbank, advice services, a community farm, and well developed and diverse programmes for young people.
Purpose of job
This new role will lead on Individual and Events fundraising for Oasis Hub Waterloo with a focus on securing funds for Lambeth & Croydon Foodbank and our associated Advice services. This will include developing our awareness and capacity to gain income from High-Net-Worth Individuals, Events and Legacies.
To apply please submit your CV and a covering letter via the Charity Jobs website.
Your Supporting Statement (max of two A4 pages) must share specific and relevant examples demonstrating how your qualities and experience will enable us to increase our income generation through individual giving and events.
Inspire and impress us!
Return your CV and Supporting Statement by Midday on Monday 23rd June 2025
Face to face Interviews will take place in Waterloo on the Monday 30th June 2025
If you want an informal chat about this role, please see our contact details on the Oasis website.
As part of the package, Oasis offers:
· Flexible working where possible with family friendly policies
· A non-contributory pension scheme, currently offering 7% employer contribution
· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays)
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children/young people and vulnerable adults. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidate must have the right to work in the UK.
Oasis supports Equal Opportunities. Registered Charity No. 1136965
The client requests no contact from agencies or media sales.
We have an incredible opportunity to lead our Digital Team at Bliss and drive our cross-organisational programme of digital development, innovation and delivery.
One in seven babies is born premature or sick and needing care on a neonatal unit – this isn’t what most parents expect for their baby. Join the leading national charity dedicated to supporting babies, families and NHS staff at this critical time.
Role Summary
Bliss is the UK’s leading national charity for babies born premature or sick, and we are looking for a Digital Programme Lead to join our skilled and creative team.
This is a fantastic opportunity for someone to take responsibility for developing, coordinating and overseeing the delivery of Bliss’ digital activities. This role works with colleagues across the organisation to ensure Bliss’ digital activities are delivered in line with Bliss’ strategic priorities, as well as being able to innovate and make the most of potential new technological or digital opportunities. The Digital Programme Lead will provide effective line management and support to the Digital Officer to ensure Bliss’ day to day digital operations are running smoothly
- Location: Hybrid, with a minimum of 3 days over 2 weeks worked in our London Bridge office
- Salary: £40,000 FTE (pro rata)
- Terms: 25-28 hours a week, 12-month fixed term contract starting mid-late Sept 2025
Role Details
This is an excellent opportunity for someone to take on the overall management of digital activity at Bliss, leading the Digital Team to deliver all core activities to maintain existing channels and services as well as leading the cross-team approach to planning and delivering digital innovation and improvement.
The ideal candidate will be able to demonstrate the following skills and experience:
•Significant experience in digital project management, agile working and the delivery of a website and other digital products and services
•Proven experience of digital innovation and a creative approach to finding solutions and solving technical issues
•Significant experience and understanding of user research / testing, and of managing agencies conducting this on our behalf; as well as co-creating digital products and services with users
•Up-to-date knowledge of digital trends and ability and appetite to keep up to date with advances in these as well as experience of translating these into proven digital enhancements
•Technical knowledge and expertise:
-Expertise in website CMS and a range of digital technologies
-Utilising search engine optimisation to increase the targeted traffic
-AB testing and piloting of digital projects
-Using CSS, HTML and PHP and excellent IT skills with the ability to use Word, Excel, and Adobe CS6, Indesign and Photoshop.
•Line management experience, and ability to lead and develop direct reports
•Proven ability to build effective internal and external relationships and to make digital accessible to non-digital people
•Exceptionally high attention to detail and desire to make a difference.
For more details please view the job description and person specification below.
How to apply
Interested applicants are requested to submit the following documents
•Your CV (please ensure this does not include your age, gender or any other personal characteristics)
•Supporting statement explaining how you meet the criteria in the person specification. This should address the essential points of the person specification and is expected to be no more than 1000-1500 words long
This information is used when shortlisting candidates for interview.
It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us three weeks after the closing deadline, you should assume that your application has been unsuccessful.
Recruitment Timeline
•The deadline for applications is 9am on Monday 30th June
•First round interviews will be held virtually on Monday 7th or Thursday 10th July
•Second round interviews will be in person at our London Bridge offices on Tuesday 15th July
The client requests no contact from agencies or media sales.
Financial Controller (a charity committed to community transformation)
Permanent, full-time post, 40 hours per week (1 FTE), inclusive of breaks
Salary: £54,669 per annum (including London Weighting)
Hybrid: Some travel around the UK will also be required.
Financial Controller – Oasis Group
Oasis exists to transform communities, so they are healthy, inclusive, and thriving. Through our network of global Hubs, we work holistically to tackle inequality and build strong local ecosystems that serve everyone. To support this vital mission, we are now seeking a Financial Controller to join our national leadership team. Based in our London Waterloo office, the Financial Controller will oversee the finance function for our UK operations, ensuring excellence in financial planning, reporting, compliance, and controls.
Why might you consider Oasis?
We are proud of why we exist and what we bring to the communities in which we operate. Our story is told through a multi-faceted organisation that extends across support for homelessness and housing (Oasis Community Housing), secure education for young people (Oasis Restore), community hubs (Oasis Community Partnerships) and disrupting human trafficking (STOP THE TRAFFIK) and of course our network of 55 Oasis Academies (Oasis Community Learning). We are proud that we don’t just talk a good game – we actively engage and change lives for the better.
What will you do?
This newly formed leadership role will manage the financial operations across specific subsidiaries of Oasis. It will ensure financial accuracy, sustainability, regulatory compliance, and the delivery of timely financial information to support decision-making across the group.
To be successful in this role, applicants will require:
· A recognised professional accounting qualification or part-qualification, together with a thorough practical understanding of financial and management accounting principles and techniques.
· Advanced working knowledge/experience of Excel and computerised accounting systems (preferably PS Financials) with the ability to interpret and extract relevant financial information.
· Ability to communicate complex financial information to a wide audience with varying financial backgrounds, both internally and externally
· Excellent inter-personal and people management experience
What will you get in return?
· A network of peers and partners all sharing the same vision and an environment set up to ensure everyone is supported and included.
· A package of reward that includes a 7% employer contribution pension scheme, annual leave allowance starting at 25 days (plus Bank Holidays) increasing over time, eligibility to join the Green Commute cycle to work scheme and cash benefit health plan.
· Be part of an international network of Oasis charities offering opportunities to develop your career in new directions and locations.
· A competitive salary and workplace flexibility.
As this is a newly created role, expect an evolving position that requires your insightful input, leadership and at the same time, provides incredible opportunities for the right person.
To apply, please send your CV and a Supporting Statement (no more than two A4 pages). Please visit the Oasis Charity Jobs website.
Please expand on your CV to tell us about relevant skills, experience and qualifications you have that relate to the job description and person specification.
Completed applications should be returned by 9am on Friday 4th July 2025.
Interviews will take place in London on Friday 18th July 2025.
We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis supports Equal Opportunities. Registered Charity No. 1026487
Please expand on your CV to tell us about relevant skills, experience and qualifications you have that relate to the job description and person specification.
The client requests no contact from agencies or media sales.
ShareAction is an independent charity and an expert on responsible investment. We work to build a world where the financial system serves our planet and its people. We set ambitious standards for how financial institutions, through their investment decisions, can protect our planet and its people and campaign for this approach to become the norm. We convene shareholders to collectively push companies to tackle the climate crisis, protect nature, improve workers’ rights and shape healthier societies. In the UK and EU, we advocate for financial regulation that has society’s best interests at its core.
What you’ll do
ShareAction’s Financial Sector Research team works towards holding financial institutions accountable for their impact on globally important challenges such as tackling climate change, upholding human rights and reversing biodiversity loss.
Asset managers, insurance companies and banks hold a huge amount of influence over the world’s largest companies through their investment and underwriting activities. Our reports rank many of the world’s largest financial institutions on their approach to environmental and social issues, pushing for and facilitating change in the financial sector.
In this role, you will have the opportunity to:
- Lead the delivery of our 2026 benchmark of some of the world’s largest insurance companies (following our 2024 report), using your project management and research skills to ensure timely delivery of a high-quality publication and support the development of junior researchers in the team.
- Coordinate with civil society allies, executing the survey in collaboration with external partners for the first time, as well as continuing to work synergistically with other leading global NGOs.
- Present our work externally and engage with financial institutions, regulators, and industry bodies to provide detailed recommendations for improvement, supporting parallel workstreams on our benchmarks of asset managers and European banks.
Leading a small team of dedicated researchers within the Financial Sector Research team, you will support the Head of the team to ensure delivery of the insurance sector benchmark, one of ShareAction’s key reports ranking financial institutions. This involves organising the team to collect information from institutions and databases, analyse quantitative and qualitative data, produce engaging graphics to communicate results and translate this analysis into actionable steps for financial institutions to take. You would collaborate with teams across ShareAction and strengthen connections with other NGOs and external experts to ensure the rigour of this research.
This is a very exciting time to be joining the team. ShareAction is currently reviewing our strategy for work on the insurance sector, and this role therefore presents an opportunity to help shape the dialogue on how the benchmarks connect with engagement and campaigning expertise in ShareAction to achieve maximum impact.
We are looking for a person with excellent project management and communication skills, experience of research and a passion to make a difference within the financial sector at a challenging and critical time.
This will be a 6-month fixed-term position to cover the leave for an existing role.
What you’ll bring to the team
Essential
- Demonstrated experience in project management, with excellent organisational and time management skills.
- Proven ability to manage competing demands and support junior staff members to deliver high-quality work and meet deadlines.
- Strong research experience in one or more of the following areas: economics, finance, sustainability, climate, biodiversity, labour rights, or public health.
- A good understanding of responsible investment and its implications for different types of financial institutions, as well as the current state of play, trends and challenges.
- Line management experience and the ability to motivate and develop a small, dedicated team of driven researchers.
- Proven ability to handle relationships with multiple external stakeholders.
- Any experience programming (ideally in Python) and interest in further developing this expertise.
- Advanced Excel skills.
- Strong communication skills in written and spoken English.
- A passion for the work ShareAction does and for making change happen.
Desirable
- Experience working in or with the finance sector.
- Experience in conducting surveys and/or carrying out qualitative or quantitative research on financial institutions.
- Experience integrating innovative tools into research processes, particularly AI tools.
- Deep subject matter knowledge in climate change, biodiversity, human rights and/or public health.
- Experience of project management in a matrix management environment.
- Experience with Microsoft Office 365, particularly SharePoint.
- Experience with CRM systems, ideally Salesforce.
- Any experience programming (ideally in Python) and interest in further developing this expertise.
We welcome anyone who shares our passion for environmental and social justice through the transformation of the financial sector. Please feel free to apply even if you’re not sure you tick every box.
What we will do for you
We are a fast-paced organisation that has grown substantially over the past few years. We recognise that our people work hard to advocate for responsible investment and drive meaningful engagement with those who have the power to create a brighter future. Every day, they bring their expertise, passion and persistence to build a world where the financial system serves our people and planet. We want to ensure we provide the right environment for our colleagues to thrive, and we are committed to improving our employee offer where possible.
Currently, we are pleased to offer:
- A commitment to flexible working: over 60% of our employees have some sort of flexible working arrangement in place.
- Hybrid working: we are committed to supporting our staff to work in a way that suits their lifestyle and meets the requirements of their role.
- Internal promotion and development opportunities: we offer a range of ways to improve your skills and focus on what you love, including promotion, secondment, or sideways development opportunities. For some levels of roles, we also offer direct progression.
- The opportunity to help make a difference: we tackle some of the world’s biggest social and environmental challenges. We offer opportunities for you to develop your skills and experience in a friendly, flexible and supportive working environment.
- A unionised work environment: our staff have the opportunity to join the union, and are supported by our recognised union, Unite. We regularly consult and negotiate with our employees on workplace matters ranging from working conditions to pay.
- Regular in-person meetings, including all-staff away days, retreats and directorate strategy days to create connected teams.
- 8% non-contributory pension, invested with NEST and their green funds.
- A healthcare plan with Bupa.
- An employee assistance programme: advice and support, lifestyle discounts and short-term counselling.
- Death in Service cover of 3x salary.
- 25 days’ annual leave (increasing with length of service) plus office closure at the end of the year, ensuring everyone gets time to switch off together.
- Enhanced family leave pay: up to 18 weeks paid at 90% for either parent.
- Enhanced sick pay starting at 5 weeks’ full pay from day 1.
- Season ticket loan and cycle-to-work scheme.
ShareAction currently operates a hybrid working policy, with staff permitted to work either in our office or remotely. The Financial Sector Research team normally meets in the office once a week, with some flexibility possible.
ShareAction values and respects all differences in people (seen and unseen) and welcomes applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences and abilities, and we are working hard to provide an environment where all can bring their authentic selves to work. We know that some people won’t apply for a role unless they meet all the requirements listed in the job description. If this is the case for you, but you think you would excel in this role, we want to hear from you!
For further information and to apply, please visit our website via the Apply button.
Closing date: 9.00 am on Monday, 7 July 2025.
First-round interviews: w/c 14 July 2025 (online).
Second-round interviews: w/c 21 July 2025 (online).
To be considered for this post, you must be legally eligible to work in the UK; unfortunately, we are unable to provide visa sponsorship.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Do you want to work with a vibrant, dynamic and youth driven organisation that is committed to creating healthy futures for British children by improving the food system? Join us as our Programme Executive and contribute to our journey to help make the food system healthier and fairer.
Role Description
The Programmes Executive plays a key role supporting our community of schools during their time on the programme across the school year. They will support the design and delivery of Bite Back in Schools to ensure the best possible user experience for young people, their teachers and their schools, and to ensure the programme makes the greatest possible impact within the project timeline.
The Programmes Executive will report to the Programmes Manager, and will work closely with colleagues across Bite Back, in particular with our comms, digital, youth and policy teams.
Key Responsibilities:
Relationship management
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Provide ongoing support to schools throughout their time on the programme, building strong working relationships with participating schools.
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Support communication with all schools, providing a point of contact for the coordinator and lead teacher in each school.
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Support monitoring and evaluation through creation of surveys, ensuring completion of baseline and end of year surveys, and analysis of data submitted (working with our Evaluation Manager).
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Lead the planning, creation, and distribution of our termly newsletter, highlighting school achievements, amplifying youth voices, and inspiring action across our network.
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Provide timely responses to school queries, manage a shared inbox and alert the Programmes Manager of any potential risks.
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Proactively seek feedback from teachers and young people on our programmes
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Ensure opportunities for schools to engage in at least two one-on-one meetings with our team during the school year.
Community management
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Celebrate and share examples of best practice and impactful social action projects amongst our community of schools.
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Deliver training and webinars for schools.
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Manage and grow engagement with school groups through our social media platforms, fostering a sense of community and promoting active participation.
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Grow our movement - supporting the recruitment of future cohorts by promoting the Bite Back in Schools programme, distributing recruitment comms, holding set up calls with interested schools, and guiding schools through the application and enrolment process, working closely with the Programmes Manager on the design of these processes.
Programme delivery
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Schedule and organise visits to schools, agreeing agendas with the schools in advance to include elements including meeting pupils and teachers, leading feedback sessions and focus groups and supporting the development of their social action campaigns.
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Schedule and deliver assemblies with schools partaking in the programme.
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Ensure schools submit invoices on time as part of their grant funding, providing support where needed and coordinating with the finance team to ensure prompt processing.
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Book and arrange assemblies, coordinating between schools and our Bite Back Ambassadors.
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Support the School Ambassadors with travel logistics as they deliver assemblies in schools across England and Scotland.
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Maintain and regularly update programme management software and associated data to ensure accurate and up to date information for all participating schools.
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Ensure successful end-to-end support for the 100+ schools participating in the programme throughout the next school year.
Project support
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Provide support to Programme Manager in the delivery of projects, ensuring projects are delivered on time, within budget and scope.
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Assist in the delivery of the Local Authority programme, including traveling as needed to facilitate workshops and provide support to the team’s operational requirements.
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Provide support for the primary school pilot programme and contribute to the creation and development of engaging resources tailored for primary school use.
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Provide ad hoc input to evolving organisational requirements as directed by senior team members.
Skills and Experience
We recognise that the list below is broad and we realise that the “ideal candidate” doesn’t really exist. What we will be looking for as we evaluate applications is demonstrable experience in at least some of these, and evidence of capacity to build skills in other areas. Please don’t be put off applying for one of our jobs because you can’t demonstrate every skill. If you're passionate and excited about working for us, and possess the main skills and experience we are looking for, go ahead and apply. You could be just what we are looking for!
The ideal candidate would have the following experience and qualities:
Essential
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Ability to build and maintain strong working relationships with a broad range of stakeholders at the individual level and in representation of the organisation.
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Strong organisational and project management skills, with excellent time management, ability to manage competing priorities and attention to detail.
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Excellent writing and communication skills, with the ability to adapt messages and language to resonate with different audiences.
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Ability to travel across England and Scotland when required (occasional).
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A proven record of building relationships across sectors, with young people and adults.
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Experience of creating resources which are engaging for young people and simple to deliver for teachers.
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Experience of youth facilitation and/or delivering training.
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Experience in presenting and delivering content, preferably within an educational setting, such as leading assemblies.
Desirable
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Confident public speaker or willingness to learn
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Experience of working with CRM systems particularly Salesforce.
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Strong understanding of the education sector and experience of working with schools and teachers.
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Experience in drafting compelling copy and uploading content to digital platforms.
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Understanding of youth social action and extracurricular programmes.
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Interest in campaigning, social justice, food, and child health.
Approach to Work
You will be able to show the following qualities:
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A bold and open mind - you will be prepared to think differently about issues.
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A level head - you will be comfortable working both reactively and proactively.
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A sense of humour - we believe work should be fun and that we all perform at our very best when we enjoy what we do.
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Creativity - you will come at issues from new and surprising angles
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A commitment to Bite Back’s values: Fresh, Resilient, Respectful, Energetic, Real.
Please apply with a CV and answers to the four questions asked in the application pack
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the opportunity
The London Programme Coordinator will be responsible for managing a caseload of up to seven partner schools, attending and coordinating weekly tutoring sessions, developing relationships with pupils, school staff and volunteer tutors and collecting data for monitoring and evaluation purposes. This role plays a crucial part in overseeing the quality of face to face and online tutoring sessions to ensure effective and impactful programme delivery.
Closing date: Sunday, 6th July 2025
Interviews: On a rolling basis. Early application is advised.
Start date: Ideally Monday, 18th August 2025
Contract: Full time. Fixed term contract until 31st July 2026.
Duties and responsibilities
- Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage and effectively communicate with all key stakeholders: schools, pupils and volunteer tutors; leading weekly face to face and online tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.
- Responsible for overseeing the quality of both face to face and online tutoring, engaging in quality assurance processes, and providing feedback to volunteer tutors to ensure effective and impactful delivery.
- Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers.
- Update and maintain Action Tutoring’s database, including collecting data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and end of programme surveys.
- Reporting regularly on key performance indicators.
Person specification
Qualifications and experience criteria:
- Experience working with volunteers and/or young people
- Proficiency in Microsoft Office
- Bachelor’s degree or equivalent relevant work experience
- Strong written and verbal communication skills
- Evidence of ability to prioritise and manage administrative tasks
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
- Being the sole representative for a partner school, you will need to use your ability to work independently and with initiative, often organising your own time to meet deadlines.
- You’ll also need to have a strong aptitude for developing relationships with a range of stakeholders ensuring you uphold high standards of communication and adapt your style for different audiences. The nature of this role will also require you to demonstrate adaptability, resilience and the ability to cope with some uncertainty.
- This position would suit you if you’re looking to develop your experience in the education or charity sectors. Existing experience of working with young people and/or project management in a charity or education setting would be an asset.
- As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.
- The role would be best suited if you are committed to equality, diversity and inclusion, as well as, committed to promoting and safeguarding the welfare of children.
You’ll likely be more successful in this role if you have:
- Experience of working with young people and/or project management.
- Evidence of an interest in education and/or the third sector.
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.
