Data service manager jobs

All of us at The Talent Foundry believe that a young person's success should be determined by the talents and abilities they have, not where they come from.

All too often we hear from teachers in our school network that those from underserved communities are missing out on the skills and development opportunities that could completely change their futures.

In this brand-new role you will be responsible for is responsible for our digital communications to engage educators, industry partners, volunteers and supporters so that more young people canaccess our inspiring - and free - programmes and extra-curricular opportunities.

“I’ll go as far as saying if we could offer a The Talent Foundry session every week for every single student, we would." Aspirations Lead.

For 16 years, we have been offering programmes in schools which spark and unlock a young person's confidence in the abilities that they have - and connect them to employers and industries where they can have a successful career.

The role 

With support from our Marketing and Communications Manager and wider team, you will play a vital role by creating, managing and optimising our digital communications, including the development, execution and measurement of email mailshots and campaigns, our social media channels and our website. 

You will be comfortable planning and devising email and social media content ideas, designing creative assets, writing sharp, engaging social media copy, and helping colleagues to grow their own social media presence.

Responsibilities 

• Reaching more underserved young people by communicating with teachers
• Telling the TTF story through digital platforms
• Being part of the outreach team
• Having excellent attention to detail across data and administration 

We recommend reading the full job description and person specification for an overview of the skills, experience and knowledge we are looking for before applying for this role. 

Your experience

• Writing engaging and inspiring copy for various purposes and digital channels, including email as a priority
• Managing and creating content for social media channels
• Proven track record in a digital communications role, with experience of delivering against targets
• Use of CRM systems and spreadsheets to record and monitor impact of communications to meet targets
• Development of effective mail delivery systems
• Management of high-volume data - keeping accurate records and information from different sources 
• Working remotely or in a hybrid environment
• Supporting a team that manages different projects with competing priorities to achieve their communications goals

This is a hybrid role. You will be working from home with IT provided and join Team Together Days in a co-working space in London 2-3 individual days each month. These days are considered commuting days. You do not need to live in London to apply for this role, but you will need to consider what is a reasonable commuting distance for you to able to attend the team days in London.

In our job information pack you can also read our advice on using AI in your application. 

We also offer 28 days holiday + bank holidays (as we close for the Christmas period). 

Safeguarding

We are committed to safeguarding and promoting the wellbeing and welfare of children and we require everyone associated with The Talent Foundry Trust, including all trustees, employees, and volunteers to share this commitment. Successful applicants will need to undergo child protection screening appropriate to the role, including completing our Safer Recruitment process, references from past employers and Disclosure and Barring Service checks. 

Previous applicants need not apply. 

About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.

The Role
As part of our ongoing strategy for growth and national impact, SCAA is seeking a motivated, strategic and creative individual to take ownership of our marketing and communications function — helping raise the profile of the service, strengthen brand visibility, and support our ambitious income goals. The Marketing and Communications Manager will be responsible for the strategic oversight and development of SCAA’s brand, marketing and communications function. They will lead and manage a small in-house team as well as external consultants and contractors, as required  — ensuring that all content, campaigns and communications align with our brand, engage our audiences effectively, and support organisational goals across fundraising, awareness and supporter engagement. With a strong focus on brand management, digital growth, and content oversight, this role will ensure that SCAA’s voice is consistent, compelling and clearly connected to our ambition that no one in Scotland should die because help cannot get there in time.

This role will be based either in Perth, at Scone Airport, or at our Aberdeen base at Aberdeen Airport, where our emergency response helicopters and operational crew are located.  The usual hours and days of work will be Monday to Friday, 9am to 5pm, however this role may involve occasional evening or weekend work, as well as the occasional requirement to provide media on-call cover. SCAA also supports flexible and hybrid working arrangements. 

As part of a dynamic, purpose-driven team, you will work closely with fundraising, operations, senior leadership and frontline crew — ensuring our communications reflect the life-saving impact of our work and inspire support across Scotland.

About You:

• Previous experience in a marketing and communications management role.
• Demonstrable expertise in digital marketing, including website optimisation, SEO, email marketing and paid social.
• Hands-on experience using key digital tools such as Google Ads, Google Analytics 4 (GA4), and Google Tag Manager (GTM) to manage, track and evaluate performance.
• Experience managing multi-disciplinary teams and overseeing campaign delivery and creative production.
• Familiarity with CRM systems and segmentation tools to support targeted communications.
• Experience working with external agencies and creative suppliers.
• Experience of working within budgets.
• Proven ability to lead on brand development and ensure consistency across teams, platforms and outputs.
• Excellent interpersonal and communication skills with the ability to influence across an organisation.
• A commitment to our organisational values.
• Ability to inspire and motivate others with a positive mind-set.

Our Benefits:

• Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)  
• Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday
• Death in Service benefit: 3 times annual salary
• Optional Private Medical Insurance plan
• Employee Assistance Programme
• Enhanced Maternity/Adoption/Paternity Pay
• Access to Blue Light Card
• Learning and Development Opportunities
• Hybrid Working (minimum 2 days per week in the office)

Selection Process
Interviews will take place at our base at Perth Airport in Scone during either the week commencing the 30th June or 7th July.  We may invite candidates to participate in a second stage interview in person or remotely during the week commencing 14th July. 

How to apply
Please refer to the full job pack on our website.

Application deadline is 12 noon on Friday 20th June.

The Role:

You will be joining at an important time for our team, covering a crucial role in ensuring accurate income processing, reporting, and financial management across the organisation. As part of the Finance team, you will work closely with colleagues across departments, particularly alongside our fundraising team, to ensure income is correctly coded and reported efficiently. 

With responsibility for month-end and year-end processes, as well as maintaining accurate and timely financial data, you will play a vital role in supporting decision-making across the organisation. Your work will ensure colleagues have the financial insights they need, enabling strategic planning and effective resource management. 

Strong communication skills are essential for this role, as you will liaise with teams across the organisation to provide clear financial updates, answer queries, and ensure income is accurately coded and reported in line with financial procedure. Your clear communication of financial information will support informed decision-making and ensure compliance with procedures. 

To succeed in this role, you will have strong financial processing experience, excellent attention to detail, and a proactive approach to problem-solving. You should be comfortable working with financial systems and software, with the ability to efficiently manage data, generate reports, and ensure accurate income tracking.

Our Finance team provides vital support to the organisation, ensuring robust financial systems, compliance, and efficiency across all areas. You will be joining a collaborative and dedicated team committed to delivering high-quality financial management and support to colleagues working across a wide range of impactful projects. 

Location:

Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s. 

Our office is a short walk from King’s Cross station in London. For this role, you’ll need to come into the office as required to deposit cheques. While there isn’t a set day for this, all cheques should be paid in within a week of receiving them. Additionally, the team comes into the office during busier periods, such as financial year-end and audit, to collaborate with auditors (June/July). You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time. We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there.  

Contractually this role is London-based. 

Contract: Fixed Term Maternity Cover

Benefits: 

25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year). Pro rata for part time hours 

Matched pension scheme up to 7% of salary 

Support for staff with caring responsibilities 

Family-friendly culture 

How to Apply:

If you would like to apply for this role, please send the following documents to recruitment by 20 June 2025 

Your CV. Ideally in Word format. 

A completed supporting statement form  

A completed equalities monitoring form 

Interview dates taken place via teams: 1st and 2nd of July 2025. We’ll send questions and assessments to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process. 

We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel 

Please make sure you provide your contact details in your email.  We’ll contact you to let you know whether we would like to meet you. Please do note the interview dates above

To be considered for this role you must have the right to live and work in the UK for your application to be progressed. 

Hospice UK is an Equal Opportunities Employer. 

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.

We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

Brief role description:

The Marketing Manager will lead the delivery of high-impact, multi-channel campaigns that enhance engagement, drive fundraising initiatives, and strengthen support for our mission: to provide life-long, life-changing support, employment and training opportunities to Service leavers, veterans, reservists and their families. 
As we mark our 140th anniversary, this is a pivotal time for the Marketing Manager to lead a team of four marketing specialists to drive impactful campaigns and amplify the Charity’s presence across multiple platforms. You will work closely with programme managers across the business to identify marketing needs and opportunities, while working with the wider MarComms department to develop and deliver marketing campaigns, advise on the most effective delivery channels, and propose ways of enhancing the Forces Employment Charity presence.​

​Interested? Want to know more about the Charity? Please see the Charity website ​

Eager to know more the role? Have a look at the Job Description attached.​

​What’s in it for you? Check out the Benefits sheet attached.​

Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Tuesday 9 June 2025​

​Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​If you are an internal applicant, please ensure you have made The People Team aware before applying.​

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.​

​We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

 

​​

Job Title: Voluntary, Charity, Social Enterprise (VCSE) & Community Development Assistant

Base of Work: Hybrid typically minimum 1 day per week at Community Impact Bucks Office near Aylesbury with the rest working from home

Hours: Part time 28 hours per week but we will consider reduced hours (e.g. 25 per week).

Salary: £25,225 per annum (£20,180 pro rata)

Contract: Permanent

Enjoy a varied administrative role where no two days are the same? Are you organised, versatile and care about making a difference locally? Would you like to support Buckinghamshire’s communities, charities and voluntary groups to be strong and resilient?

About the Charity:

We are a local charity that enables people and organisations to get involved, helping to build strong and vibrant communities in Buckinghamshire.

We do this by helping people find volunteering opportunities, advising charities and other not-for-profit groups on all aspects of running an organisation, and directly supporting those most in need in the community.

About you

Enthusiastic, committed and customer focused; you will be an experienced administrator with a flexible approach, and relish variety in your work.

You will like connecting with different people whether that be individuals, volunteers or those working with charities and community groups.  As one our first points of contact for Community Impact Bucks you will be able to demonstrate a respectful, inclusive and non-judgmental approach.

Key responsibilities

Key tasks include:

•  Provide administrative support across digital platforms to the VCSE and Community Development team.
•  Provide first point of contact for enquiries and referrals to our projects and services, including Volunteer Bucks, Transport Hub and our Handy Helper Service.
•  Recording and collating monitoring information using online tools (e.g. SmartSurvey).
•  Providing comprehensive support with our CRM system (Salesforce).
•  Creating/editing online forms, and other materials.

Key requirements

• Experience of administrative support and customer service
• A multi-tasker who is able to prioritise tasks, plan ahead, be resourceful and use own initiative.
• Able to communicate effectively and with people from a variety of backgrounds in writing and face to face.
• Respectful of confidentiality, with a high level of emotional intelligence.
• A team player with a positive, solution-focused approach
• Excellent attention to detail and accuracy.
• Competent user of Microsoft Office Word, Excel, PowerPoint, MS Teams, and Outlook.
• Knowledge of software such as SharePoint, Eventbrite, Zoom or have a willingness to learn.
• Confident working with data and creating spreadsheets.
• Able to work outside normal office hours on occasion.

What we offer:

• 25 days holiday (plus bank holidays and an additional 3 days between Christmas and New Year)
• Onsite parking and lovely office setting
• Wide range of free training courses, plus personal development opportunities
• Supportive and inclusive environment with lots of positivity 
• Company pension scheme with 5% employer contribution

Diversity & Inclusion

Community Impact Bucks is committed to challenging inequality and values the diversity of our communities in Buckinghamshire. We recognise that reflecting that diversity will only ever make our organisation better. We work to ensure an inclusive culture where colleagues feel welcomed and supported to succeed and thrive. We encourage applications from people of all backgrounds, particularly those from under-represented communities.  

How to apply

For more information, please download the Job Description and Person Specification at the bottom of this ad, or vist our website - Community Impact Bucks.

To apply, please send a CV with a cover letter explaining how your skills, experience and interests meet the Job Description and Person Specification by 9am on Thursday 19th June 2025.

Interviews will take place in person at our office in Weston Turville.

We are looking for an enthusiastic and committed individual to lead our experienced finance team of staff and volunteers.  This is the perfect role for an experienced qualified accountant who demonstrates consistent attention to detail, accuracy and organisational skills.

With at least two years’ management experience within a finance function, the Finance Manager is required to have excellent communication and interpersonal skills to enable collaboration with all areas of the business to ensure accurate processes are in place including the sharing of data through manual or automated integration.

What you will bring:

• Formal accountancy qualification (eg. ACCA, CIMA)
• Advanced understanding of accounting principles and practices 
• Previous experience of managing a finance team and carrying out performance reviews 
• Proficiency in MS Office, especially Excel - essential
• Familiarity with accounting software (ideally Sage Intacct) 
• Strong attention to detail, accuracy and organisational skills 
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team 
• Leading and developing a team
• At least two years’ management experience within a finance function - desirable
• A pro-active approach to work and problem solving, and the ability to spot and deal with issues as they occur 
• A 'can do' outcome focused attitude and approach.

The successful candidate will be required to undertake a DBS check in line with the role.

What we offer:

• 27 days annual leave (plus bank holidays) rising with service 
• Free onsite parking
• Wide range of free training courses, plus personal development opportunities
• Ability to transfer an existing NHS pension (subject to qualifying conditions) or join our company pension scheme with 7% employer contribution.
• On-site home cooked food served at a reasonable rate in our bistro​
• You’ll have freedom to make decisions within the boundaries of the Job Description and charity policy and procedure
• Don’t forget a stunning setting, plus #team comradery, support and bags of positivity!

This list of tasks and responsibilities is not exhaustive and the job holder may be required to undertake other relevant and appropriate duties as required by the Manager. This Job Description can be amended by agreement with the Post Holder and Manager

Please note; applicant shortlisting will take place as and when suitable individuals apply. As such, we would strongly encourage early applications. We reserve the right to close this vacancy early should a suitable candidate be appointed.  Interview arrangements will be communicated via email, so please check your email regularly.

The National Youth Agency is looking for a new Assessment & Data Administrator to join our Academy Team.
 
Contract: Permanent
Hours: Part time – 18.5 hours per week
Salary: £25,000 per annum (pro rata £12,500)
Remote: This role is homebased with occasional travel for staff residentials and other events.
 
What we do
 
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
 
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
 
About the Role
 
We are looking for someone who thrives on following set processes and being organised, with exceptional attention to detail. Accuracy and a drive for perfection are essential qualities for anyone undertaking this role. 
 
The Assessment and Data Administrator role is responsible for assisting with online assessment systems to ensure that full compliance of awarding organisations requirements are adhered to. Additionally, this individual will be the first point of call within the team for candidate or customer queries around our operational processes. 
 
We are looking for a positive, self-starter with strong organisational skills, who is confident with managing multiple tasks, and priorities and is able to provide an efficient support. The ideal candidate will be able to work well in a team and also work of their own initiative, confidently communicate with stakeholders at varying levels of seniority and display judgement, integrity and trustworthiness as you will be privy to learner information.
 
To be considered for this role, the successful candidate must have previous experience of working with IT and online learning platforms and be confident in managing the breadth of tasks within this function.
 
Key responsibilities for this role will include:

• Registration of learners across awarding organisation(s) for all courses.
• Maintenance of learner records with the awarding organisation(s).
• Supporting lead IQA in preparation for external quality assurance visits.
• Management of and claiming of completed certificates and their distribution to learners across all courses. 
• Maintaining accurate records of learner data for reporting and planning purposes. 
• Supporting the Academy team by providing data on learner number, course breakdown and completion rates. 
• Handle incoming enquiries relating to Academy operational processes. 
• Create effective interactions with customers across various platforms. 
• Collaborate with cross-functional teams to escalate and resolve complex customer queries, fostering a seamless customer journey. 
• Managing customer queries and assigned inbox. 
• Ensure the NYA follows best safeguarding best practice. 
• Ensure all operational activity and youth work content is to the highest quality, representing the position of NYA as the National Body for Youth Work in England. 
• Ensure the NYA follows best safeguarding best practice. 
• Ensure all operational activity and youth work content is to the highest quality, representing the position of NYA as the National Body for Youth Work in England. 
• Develop and maintain an understanding of NYA internal processes and the wider Youth Work qualification landscape. 
• Effectively troubleshoot and answer customer queries, seeking appropriate solutions and liaising with other departments to ensure customer support is delivered to the highest standard. 
• Maintain in-depth knowledge of NYA Academy products and services. 
• Contribute to the development and improvement of the customer service knowledge base, ensuring relevant and up-to-date information is available. 
• Provide support to the Academy Team and wider NYA as appropriate 
• Provide effective call handling day-to-day.
• Any other duties that may reasonably be required of the role.

 
Please refer to our Candidate Pack for more information on the role and the requirements.
 
Why Work for NYA?
 
NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.

• NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
• A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
• NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
• We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.

 
How to Apply:
 
Please download our applicant pack to find out more about the role and requirements
 
To apply, please submit the following via our online application platform by 11:59pm on Sunday 29th June 2025:

• A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
• A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
• We will request data for our EEDI monitoring purposes, providing this is optional.

 
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
 
The National Youth Agency is an equal opportunities employer.
 
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
 
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
 
Youth Work changes lives
 
Which is why we’re committed to ensuring that as many young people as possible get to benefit from the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
 
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
 
REF-221 931

Make a Difference Through the Power of Communication
Are you a creative storyteller with a passion for social impact? Do you thrive on crafting compelling messages that inspire change? If so, we invite you to join Turning Tides as our new Communications Manager.

About Us

Turning Tides is a leading charity committed to ending homelessness and transforming lives. We challenge stigma, promote diversity, and amplify the voices of those with lived experience. Our work is rooted in compassion, community engagement, and driving meaningful social change.

The Role

As Communications Manager, you will be at the heart of our mission—shaping how we connect with the public, supporters, and stakeholders. Working closely with the Senior Management Team, you’ll lead the development and delivery of impactful communications across digital and traditional platforms.

Key Responsibilities

• Develop and execute strategic communication plans to support our campaigns and initiatives.
• Create engaging content that reflects the diversity of our work and inspires public support.
• Manage digital marketing efforts, including social media and email campaigns.
• Oversee and update our WordPress website to ensure content is current and compelling.
• Collaborate with internal teams to ensure consistent and aligned messaging.
• Lead multiple projects with strong planning and time management skills.

What We’re Looking For

• Proven experience in communications and marketing, ideally within the charity or nonprofit sector.
• Strong digital marketing skills, including social media and email communications.
• Excellent written and verbal communication abilities with a keen eye for detail.
• Proficiency in Microsoft Office and publishing tools.
• Familiarity with the housing or homelessness sector is a plus.
• A full, clean driving licence and access to a vehicle.
• This role requires a DBS check.

Job Title: Deputy Service Manager

Location: The Gaia Centre (Lambeth, London)
Salary: £34,703.51 per annum, inclusive of London weighting if applicable
Contract type: Part Time, Fixed Term Contract (12 Months)

Hours: 33.65 hours per week (days to be discussed)

This is an opportunity to join the Gaia Centre as a Deputy Service Manager. 

The Deputy Service Manager will manage a team and carry a very small caseload of complex cases when necessary. The post will work closely with victims and survivors of different strands of strands of Violence Against Women and Girls (VAWG), including domestic abuse and violence (physical, sexual, emotional,  psychological, economic or tech abuse)​​, Sexual Violence (Rape and sexual assault​)​, Stalking and harassment ​, Sexual exploitation ​​(including women working in sex industry and Child Sexual Exploitation)​​, female genital mutilation (FGM)​/cutting , forced marriage​​, So-called ‘honour’-based abuse, provide early identification and offer appropriate care pathways for survivors of all genders, aged 16 years and over and their children, living, working or/and studying in Lambeth at times from the point of crisis. 

The job involves working within a multi-agency framework consisting of the Multiagency Risk Assessment Conference (MARAC) and local partnership protocols and procedures that prioritise the safety of survivors. Additionally, you will be working with survivors and agencies across Lambeth so will require significant travelling. 

The post holder will empower survivors by providing them with emotional and practical support, thus enabling them to access their rights, make decisions and increase their life options. The post holder will inform survivors of the full range of civil, criminal and practical options that might increase their safety. 

As part of this role, you will be required to participate in an out-of-hours on call rota.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 20 June 2025

Interview Date: 1 July 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

We are looking for a strategic, impact-driven Community Programmes Manager – to lead the continued growth and development of our Community Engagement Programme and our Garden Programme in alignment with our recently launched 2030 strategy.

This is a part-time role focused on strategic direction, partnership building, fundraising, and overseeing monitoring, evaluation, research, and learning (MERL) activities. The ideal candidate will be a confident leader with experience across programme strategy, community development, securing sustainable funding and amplifying user voice.

The Community Programmes Manager will work closely alongside our Community Engagement Manager to inspire local people to make a difference in their communities and influence change. This will be achieved through volunteering opportunities, user-led steering groups, and the scaling up of our advocacy initiatives. You will play a key role in ensuring that Sufra is highly effective at building community and resilience in one of London’s most disadvantaged areas.

In addition, you will oversee the strategic development and long-term sustainability of our Community Garden—a therapeutic and educational space where residents can learn about growing food, nature, and biodiversity.

We offer a wide range of employee benefits including –

• Excellent annual leave entitlement
• Pension scheme
• Employee Assistance Programme
• Death in Service benefit
• Flexible working
• Opportunities for training and professional development   

We are a not-for-profit organisation committed to increasing the diversity and numbers of young people entering engineering and technology to meet the future workforce needs, as well as promoting roles that help us work towards net zero and drive environmental sustainability.

At EngineeringUK we use evidence to make a real difference. Through research insight and robust evaluation, we work to improve the impact of our own work, as well as that of other organisations in our sector. We’re looking for an experienced Evaluation Manager to join our team of researchers and analysts to deliver and develop our evaluation projects, to help build an evidence-base for engineering and technology outreach activities and shape how we use this evidence to inform our own and others’ practice.

This role offers the opportunity to apply your expertise in designing, implementing and reporting on process and impact programme evaluations – most of which focus on young people - utilising quantitative and qualitative methodologies, conducting evidence reviews, and working collaboratively with key stakeholders. You’ll work with colleagues to embed learnings and develop advice and guidance to support the engineering outreach activity more widely.
 

About EngineeringUK

Our purpose is to drive change so more young people choose engineering and technology careers.

Our vision is that the UK has the workforce needed for engineering and technology to thrive, to improve sustainability and to achieve net zero.

Our mission is to enable more young people from all backgrounds to be informed, inspired and progress into engineering and technology.

In the UK, we don’t have enough engineers and demand is going up. So, we need more young people to realise there could be a future for them in engineering and technology. To really thrive, we need a stronger, more diverse and representative workforce and for that we have to do things differently to make engineering more appealing.

We are a not-for-profit working with hundreds of organisations across business, education, professional institutions and the third sector so we can all grow the future talent pool together. We drive that collective effort through research and evidence, leadership, activities for schools and advocacy, with a focus on long-term sustainability.

We guided by a series of values that we apply to all our activity:

· We are inclusive and care about diversity. We understand that we have different needs and create opportunities for everyone's voice to be heard

• We are collaborative. We listen, share and work in partnership to achieve our vision
• We are curious and keen to learn. We challenge ourselves and others to innovate and experiment
• We are insightful. We evaluate what we do and draw on research to make decisions and to improve our collective understanding
• We are driven by a strong sense of purpose. We are determined to make an impact and achieve our goals
   

About the role

At EngineeringUK we use evidence to make a real difference. Through research insight and robust evaluation, we work to improve the impact of our own work, as well as that of other organisations in our sector. Our aim is to make a positive difference to young people’s lives and securing the diverse engineering and technology workforce the UK needs to thrive. The research and evaluation team consists of 6 researchers and analysts who work to provide these insights.

This is an exciting opportunity to deliver and develop our evaluation projects, to help build an evidence-base for engineering and technology outreach activities and to shape how we use this evidence to inform our own and others’ practice.

With support from the Head of Evaluation and Impact, you will be the operational lead on our evaluations, with responsibility for:

• critically assessing the evidence required to ascertain impact of engineering and technology outreach activities across a complex landscape, with an emphasis on groups historically underrepresented in the engineering and technology professions
• designing and managing the evaluation of our educational programmes, including the practicalities and logistics of collecting/analysing these data, and reporting findings to internal and external stakeholders
• working with colleagues to embed learning from evaluation findings into our future activities and the wider evidence base on the impact of engineering outreach activity
• developing advice and guidance on evaluation and impact measurement to support the engineering outreach community to evaluate their activity more robustly.
   

This job would ideally suit an experienced monitoring and evaluation professional interested in evaluating education programmes with a focus on increasing opportunities for young people from underrepresented groups.
 

We believe that hybrid working has many benefits and are pleased to offer flexible working with a minimum of 2 days (or 40%) a week in the office and the option for a flexible start and end to the working day in our vibrant central London office overlooking the Thames and may involve some travel in the UK for evaluation fieldwork. Further details on our flexible working practices can be discussed at interview or you can reach out to a member of our HR team.
 

Further details of the role can be found in the job description and person specification.
 

Person specification

Essential Skills / Competencies

• Knowledge of and experience in using evaluation techniques/practices, ideally with familiarity of education outreach programmes
• Ability to design and use quantitative and qualitative data collection tools and analyse these data using widely used analysis software (for example, SPSS, STATA, R, CAQDAS)
• Experience in undertaking literature searches and reviews, identifying relevant evidence, appraising its quality, and summarising the body of existing work
• Excellent time and project management skills, with experience working on multiple projects at once, adapting to changing priorities, and meeting hard deadlines
• Demonstrated ability to lead evaluation projects independently, from conception to dissemination
• Proactive in identifying evaluation opportunities and driving projects forward
• Ability to work independently and prioritise own tasks and time, but also take direction, be flexible and work collaboratively with others, contributing to team decisions and facilitating cross-organisational working
• An understanding of ethical and legal aspects of social research and the ability to adhere to appropriate research ethics and data protection protocols
• Ability to effectively engage with stakeholders, foster collaboration with external partners on shared objectives and involve users in the development of research and evaluation
• Commitment to our mission and values, you will be able to engage with our values and work in a way that supports our commitment to equity, diversity and inclusion

Education / level of experience

• 3 to 5 years of professional experience in monitoring and evaluation of programmes, ideally with young people

EngineeringUK is committed to being an inclusive workplace, where everyone feels they belong.  This is supported by the dedicated work we are doing to ensure our policies and practices are inclusive and that our staff are trained to be able to fulfil this commitment.
 

We value the benefits of a diverse workforce and encourage applications from people of all backgrounds and experiences.  Our recruitment process is designed to be as accessible and inclusive as possible and to ensure people are individually assessed regardless of their backgrounds or characteristics. We are an equal opportunities employer and are open to flexible working, including job share.

Applying for this role

Applications

If you would like to request to submit your application in an alternative format to support accessibility, please let us know.

The deadline for applications is 12:00 noon on 9th June.

Interviews

Applications will be assessed against the requirements for the post as set out in the Role Profile and Person Specification.
 

We are a Disability Confident committed employer. We guarantee an interview to any disabled people who meet the minimum requirements of the role. Additionally, if there are any reasonable adjustments we can make to make this process easier for you then we are happy to do so. Just complete the relevant sections of the online application form. 
 

We aim to notify candidates who have been shortlisted on 12th June. If you have not heard from us after this date, please assume that you have not been successful.
 

First interviews will be held week commencing 23rd June.

What can we offer you?

• Competitive salary
• 28 days paid annual leave (plus bank holidays), in addition we normally close for the Christmas week
• Competitive pension (10% employer contribution)
• Annual bonus opportunity
• Flexible working
• A vibrant office with terrace overlooking the Thames embankment and Tower Bridge
• Employee Assistance Programme
• Life Insurance (4 x salary)
• Long term illness/incapacity insurance cover (permanent health insurance or PHI)
• Annual private health check for all employees over 40 once they have completed their probationary period and to employees over 35 after 3 years’ service
• Discounted gym membership
• Yearly flu vaccination

Global Policy and Campaigns Planning and Performance Lead

Contract: Permanent, Fulltime, 35 hours per week

Location: London, UK, subject to the right to work (other locations can be considered)

UK Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

*60/40 hybrid working at WaterAid is currently defined as: 60% of an employee’s time in a location of their choice, 40% face to face, defined as in the London office, at conferences or at stakeholder meetings or other location as relevant for the proper performance of the duties of the role. 

Salary: £57,415 - £60,436 with excellent benefits

About WaterAid:

Want to use your skills in planning, M&E and project management to play a vital role in making clean water, decent toilets and good hygiene for everyone everywhere?

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as Global Policy and Campaigns Planning and Performance Lead to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team:

This role reports directly to the Executive Director of WaterAid’s Global Policy and Campaigns (GPAC) team and is a member of GPAC’s Senior Management Team (SMT). GPAC sets WaterAid’s 10-year policy agenda and positions, supporting colleagues across all levels to advocate on this agenda and bring WaterAid together to advocate for change on a set of global priorities. We also directly influence decision-makers at global and regional levels on these priorities as well as bringing in external political insights into the organisation to increase our collective effectiveness.

About the Role:

As GPAC’s Planning and Performance Lead you will help us understand how the department is contributing towards WaterAid’s global strategy and maximise our global impact. The role will support GPAC’s work by leading the planning and performance assessment work, focussing on ensuring that the advocacy activity delivered across the department is aligned and working towards the same outcomes.

The role will work closely with the Directors in GPAC’s SMT and with members of the International Programmes Department (IPD) SMT to ensure that both departments’ plans are aligned. It will also engage with key Federation members involved in global policy, advocacy and campaigns work, with the WaterAid International Secretariat, and with the Global and UK performance, strategy and planning teams.

In this role, you will lead the design of the planning process for the department to deliver annual plans, ensuring alignment with similar processes in key Federation members and other departments, as well as being integrated with the wider organisation’s planning cycles.

You’ll also: 

• Project manage the implementation of the planning process, working in close coordination with GPAC SMT directors as well as and as relevant with other WaterAid, Member and WaterAid International directors.
• Lead the process to deliver an M&E framework for GPAC (including new metrics as relevant), that balances the effort required with the need to drive data informed decisions and actions.
• Run the quarterly and annual reporting cycle, working with senior leaders in GPAC to deliver high quality data, run learning sessions to reflect on the data to enable data driven and effective decision making.
• Manage the regular collation of data across the department and shared to the wider organisation, including to the Executive and Board reporting processes
• Represent GPAC in wider WaterAid UK and global groups around performance and planning.
• Support GPAC to partner closely with IPD to track Country Programme support requests, and use insights to inform strategic planning of the department.
• Be the internal communications lead for the department on matters related to planning and performance, working with the central internal communications function as appropriate.

Requirements

To be successful, you’ll need: 

• Experience of leading performance and planning cycles within complex organisations.
• Background in M&E within NGO or comparable contexts. Understands the complexity around assessing performance.
• Excellent project management skills to optimise the use of resources; manage multiple projects and conflicting priorities using insightful interpretation and resourceful solutions.
• Ability to think strategically across complex and fast-moving environments; able to concentrate on the big picture and respond to trends and shifts in the wider world.
• Collaborative: able to work with teams from a variety of backgrounds and build credibility and trust with key stakeholders.
• Able to facilitate group discussions to develop and drive forward strategic plans and work.
• Organised, efficient, with a high level of attention to detail.
• Comfortable with working with incomplete data and high levels of ambiguity and uncertainty.
• Working style that reflects WaterAid’s values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.

Although not essential, we also prefer you to have:

• Background in Policy or Advocacy or knowledge of global advocacy M&E.

View full job description here

Closing Date: Applications will close 12:00 PM UK Time on Monday, 16 June 2025. 

Availability for the first round virtual interview is required week commencing Monday 23 June 2025. Availability for the final round virtual interview is required week commencing Monday 30 June 2025.

How to Apply: Click ‘Apply’ to complete the pre-screening questions and upload your CV and an essential cover letter.

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries to comply with our Safer Recruitment policy. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Global Commitment:

Our People Promise:

We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:

We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:

We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. As a safeguarding measure, WaterAid carries out background checks on all potential employees. This is done following the conclusion of recruitment and prior to assuming full employment.

Interim - High Value Fundraising Operations Consultant, a unique contract opportunity, joining a well-known charity based in Greater London.

This ‘High Value Fundraising Operations Consultant’ role offers a unique opportunity for someone with a strong understanding of High-Value Fundraising, along with operations, systems and data to influence a critical CRM transformation project that will shape the charities future engagement with supporters.

• Contact Length: July 2025 – June 2026
• Days:  Ideally Full-Time, though open to considering 4 days, potentially 3 days per week.
• Hybrid: Ideally 2 days per week in the London office.
• Day Rate: c.£475.00 a day. Open to further conversation.

It’s an exciting time to join the team as the charity embarks on a major cross-organisational initiative to consolidate all data into one integrated CRM system. As part of this ambitious project, this new role has been created to ensure philanthropy fundraising operations are fully represented and embedded in the design of the future system.

The ‘High Value Fundraising Operations Consultant’ will play a crucial role in representing the Philanthropy & Trusts team through this CRM transformation programme.

With a strong understanding of high-value fundraising, you will work closely with colleagues across Philanthropy, Partnerships and Commercial (PP&C) to understand the nuances of working with major donors, trusts and foundations, and partners.

You will use this in-depth understanding of the team’s key relationship management and data needs to represent PP&C as a subject matter expert through the CRM transformation programme to ensure the system meets the strategic and operational requirements of high-value fundraising.

Key Responsibilities

Stakeholder Engagement & Requirements Gathering:

• Shadow members of the Philanthropy & Trusts team to gain a comprehensive overview and insight into workflows, processes and associated system and data requirements.
• Provide new ideas and initiatives to the Philanthropy & Trusts team for consideration to implement within the new CRM system, e.g. KPI monitoring, moves management.
• In collaboration with the CRM transformation programme team and Data Services team, document and articulate the specific data requirements for high-value fundraising, including relationship management, prospecting, stewardship and reporting.
• Act as the key liaison between the Philanthropy, Partnerships & Commercial team, the CRM transformation and the Data Services team during the programme delivery.

Project Delivery Support:

• Attend meetings to ensure high-value fundraising needs are considered during system design, development, and testing.
• Participate in project workshops, sprint reviews, and user acceptance testing to validate functionality against requirements.
• Champion user needs and advocate for system features that support strategic fundraising goals.

Process Improvement & Change Management:

• Identify opportunities to streamline or enhance existing workflow, systems, data and reporting processes in preparation for system transition, in collaboration with relevant stakeholders.
• Support the development of new workflows, systems, data and reporting processes that align with the Launchpad system’s capabilities.
• Contribute to change management efforts, helping to communicate system changes to internal stakeholders and support adoption across high-value teams. 
• Support training sessions and act as a knowledge hub for team members during system implementation.

Essential Experience and Skills: 

• Proven experience working with or supporting high-value fundraising teams (major donors, trusts & foundations, or corporate partnerships).
• Strong understanding of fundraising CRM systems (Salesforce, Raiser’s Edge or similar) and the workflow, system and data needs of philanthropic teams (e.g. KPI monitoring and management, donor stewardship journeys, prospecting, due diligence and moves management).
• Excellent communication and stakeholder management skills, with experience of effective cross-functional working.
• Experience collaborating with data services teams or on implementation projects in a charity or fundraising environment. 

Deadline for applications: Wednesday 11th June. Due to the short deadline, if the role is of interest, please apply as soon as possible.

As a leading fundraising consultancy and search practice, and a certified B Corp™, the AAW Group is committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and are happy to make reasonable adjustments, working with our clients, for any disability or other additional needs throughout the recruitment process.

Job Title: Digital Manager

Job Type: Permanent

Hours: 35 hours per week

Department: Membership Engagement Team (MET) 

Salary: £39,776

Reports to: Director of Membership, Marketing and Digital 

Location: Hybrid – FSRH Office (London Bridge) and home working

Can you help us?

We are seeking a Digital Manager to oversee the FSRH digital infrastructure, ensuring seamless integration across our website Content Management System (iMIS RiSE), member engagement platform (iMIS), and Learning Management System. The ideal candidate will expertly manage digital development initiatives, maintain productive relationships with technology suppliers, and deliver responsive first-line technical support.

With strong content management capabilities, you will ensure all web and LMS content adheres to brand guidelines, implement SEO best practice, and deliver an exceptional user experience. You will also facilitate comprehensive staff training, spearhead strategic digital improvements, and leverage analytics to drive data-informed decisions that enhance both member engagement and organisational effectiveness.

The role:

Team leadership

• To manage the FSRH Digital Team consisting of a Data Manager

Digital platform ownership

• Work closely with the Data Manager to ensure the integration between the website (iMIS RiSE), our Learning Management System and member engagement system (iMIS) continues to work well.
• Plan and support delivery of any development work from a website perspective in close collaboration with staff where necessary and with the website supplier and implementation partner, where necessary. This includes understanding and specifying business requirements sufficiently well for suppliers to quote against and undertake the required development work.
• To liaise with third party suppliers on a regular basis regarding integration between digital platforms including the website (iMIS RiSE) member engagement system (iMIS), LMS and other online products.
• Act as the first line of support for technical issues related to the FSRH website, associated websites, and the Learning Management System (LMS). Collaborate with staff and external developers to identify solutions and escalate issues to external support when necessary.

Website and LMS content

• Create, develop and manage content on the FSRH website and LMS, ensuring all updates align with the organisation’s tone of voice and brand guidelines. Apply knowledge of SEO best practices and user experience principles to enhance visibility, accessibility, and overall content effectiveness.
• Train and support identified staff to use the content management system (iMIS RiSE) and to understand the basics of good website copy. Ensure that content changes are of high standard and good quality.
• Consider user journeys in all aspects of content development and updates, ensuring that navigation and structure support intuitive and meaningful user experiences.
• To ensure processes for regularly reviewing, prioritising and refreshing all web content are maintained and overseen, liaising with teams across the organisation.
• Work closely with the Marketing Team to support key campaigns by providing website support where needed.

Website analytics

• Maintain and manage Google Analytics and Google Tag Manager implementations, using these and additional data sources to monitor website performance, produce regular reports, and deliver actionable recommendations for optimisation and feature enhancement.
• Using website analytics and other tools to understand user behaviour.

Strategic digital development

• Lead the strategic development and continuous improvement of the website to ensure they meet evolving user needs, support organisational objectives, and deliver content more effectively.
• Stay up-to-date with emerging website and digital trends, tools, and technologies, and advise on possible improvements or alternative approaches to digital solutions, particularly in areas such as Artificial Intelligence (AA) and machine-learning.

Other

• To ensure all FSRH digital platforms and associated information adheres to Data Protection laws and current FSRH policies.

You will be:

• Educated to degree level or equivalent by experience 

You will have:

• Previous experience in a similar digital management role 
• Experience working with website Content Management Systems (CMS)
• Familiarity with Learning Management Systems (LMS)
• Knowledge of user experience (UX) principles
• A basic understanding of HTML
• A strong understanding of SEO, page optimisation, and website copywriting
• Technical understanding of digital systems and platforms
• Creativity in designing engaging, accurate content with a high level of attention to detail
• Experience using Google Analytics 4 and Google Tag Manager
• Experience and understanding of GDPR and its practical application
• Confidence in managing multiple projects and working with stakeholders across departments and seniority levels
• Excellent Microsoft Office skills, with a good working knowledge of Office 365
• Strong and positive communication skills, both written and verbal
• Willingness to work flexibly in response to changing priorities
• Excellent time-management and prioritisation skills
• An interest in sexual and reproductive healthcare (SRH)

 NB:  In order to fulfil this role, you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.

We will offer you:

• 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
• Birthday leave day
• Annual Volunteering Day
• Flexible working culture
• Pension and life assurance scheme: 10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
• Employee Assistance Programme (EAP)
• Employee discounts portal
• Free Lunch Thursday
• Enhanced maternity, paternity & adoption pay
• Free eye tests   

To Apply

Deadline for applications is Wednesday 11 June midday

Interviews are likely to take place on 19 and 20 June 2025

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We value diversity, promote equality and encourage applications from people of all backgrounds. We are working hard to minimise unconscious bias and your application will be anonymised to support this.