Database administrator jobs in london, greater london

The Stoll Foundation is a leading provider of supported housing for vulnerable and disabled veterans in the UK. With a proud legacy of service, we are committed to delivering safe, high-quality homes and support that enables independence, dignity, and well-being for those who have served their country.

The Role:

• Responsible to the Housing Manager for delivering a high-quality, customer-focused housing service to ex-service personnel and their dependents.
• To provide an effective and responsive housing management service for a patch of Stoll properties, meeting agreed performance outcomes and objectives for key
  areas, including rent arrears, lettings and anti-social behaviour

Key Responsibilities:

• Act as the first point of contact in relation to housing applicants, ensuring that all data is recorded accurately on the housing database, and the waiting list is
  managed efficiently.
• Take part in the Allocations process, working with the other members of the Housing team to ensure that all voids on the patch are efficiently allocated and that let targets are met.
• Undertake viewings, sign-ups and new tenant visits, working in partnership with the Support team to ensure new tenants are aware of their rights and responsibilities and are fully supported through the process in order to successfully sustain their tenancies.
• Investigate and make recommendations on the suitability of applications for transfers and mutual exchanges in accordance with established procedures.
• Carry out void inspections in the absence of the Property Services Manager and, where appropriate, arrange the appropriate void remedial work

Specific Responsibilities:

• Knowledge of lettings and allocations, rent collection and arrears management, repairs and maintenance, tenancy disputes and anti-social behaviour policie and procedures and their application
• Understanding of the legal framework and regulatory context in which Stoll operates and the role of local authorities and Registered Providers in providing housing services
• Experience/knowledge of the issues facing the ex-Service community, especially those Veterans with support needs.
• Educated to GCSE standard or equivalent – minimum of five GCSEs at grade C or above, including Maths and English
• Working knowledge of housing legislation, including tenancy enforcement, debtrecovery, and anti-social behaviour.
• Working knowledge of welfare benefits, especially Housing Benefit.
• Demonstrable commitment to and evidence of continuous professional development and learning

Staff benefits are:

Healthcare Cash Back Plan – provided by Bupa, this scheme financially reimburses you for treatment costs (up to an annual limit) for everyday healthcare needs including dental and chiropractic treatments, physiotherapy and health screenings.

Ride to Work Scheme – providing loans for bicycles and cycling equipment through our retail partner as a tax and National Insurance free benefit through salary exchange.

Season Ticket Loans – staff can access an interest-free loan if they travel to and from work by public transport, paid back over 10 monthly instalments.

Pension – the Social Housing Pension Scheme (SHPS) is available to all employees via salary exchange. Whilst you can opt out of the pension scheme.

As one of our Grants & Services Officer, you will play a pivotal role in ensuring that grant applications are processed efficiently and applicants are dealt with holistically, compassionately and professionally.

 As we help record numbers of people, the successfully appointed Grants & Services Officer will be required to:

Deal with applicant enquiries

• Ensure a pleasant, helpful and empathetic welcome to applicants who contact the Charity by email, web form, written application or telephone.
• Provide guidance to applicants in relation to the Charity’s grants criteria, services and process, ensuring they understand how to apply and that their request fits within our criteria.
• ​Identify any potential safeguarding concerns at an early stage, escalating appropriately 

Process applications and referrals to services in a timely manner

• Verify that applicants are eligible beneficiaries and meet the Charity’s criteria.
• Prioritise any applications with particularly urgent requests 
• Check that each application is complete and follow up with applicants, as required, to ensure all information and supporting documents have been submitted.

Provide guidance and information to applicants

• Provide clear guidance to applicants throughout the application process and respond to their queries quickly
• Inform applicants of other potential sources of help and support

Recommend appropriate grant decisions

• Prepare objective, non-judgemental reports for each case, with appropriate, clear recommendations in line with the Charity's grants criteria. 

To be considered for our Grants & Services Officer vacancy which offers great scope for growth and a clear development pathway, applicants should demonstrate:

• Previous experience within a grant-making role or proven knowledge of the grant-making / benevolent sector.
• Proven experience of providing help and guidance, predominately over the phone and via email
• Previous experience of using databases / CRM systems (e.g. Salesforce).
• Ability to interpret grant criteria effectively and make clear decisions.

If you are looking for an environment where you will be nurtured through our strong commitment to staff development, alongside a generous benefits package, then we’d love to hear from you. 

We operate a 'mixed-mode' working model, where staff work both from home and from our spacious offices in Westminster with an average of one day per week in our Westminster office.

Clergy Support Trust is an inclusive and supportive organisation. We warmly welcome applications from candidates of all backgrounds, and believe a diverse workforce leads to fresh ideas and creative thinking.

What is the overall purpose of the role?

At Youth Action Alliance (YAA), our mission is to support the personal and social development (their values, beliefs, ideas and skills) of the young people living in Kensington and Chelsea, enabling them to increase their resilience and skills in the present and promote their ambitions for the future.

We are ambitious to grow, to continue supporting more young people and influence positive change. To do this we are looking to appoint a Business Support Officer to provide a range of financial support duties and administer the organisation’s general ledger and finance system.

This post will provide high-quality support to the technology and operations of the organisation, to ensure the smooth running of the main site and enable YAA to meet and deliver on its core objectives and obligations.

The post holder will provide administrative support to YAA, covering a wide range of tasks and activities including (but not limited to) procurement coordination, travel and logistics, department meetings and off-site activities, diary management, meeting coordination, and minute-taking for our board and meetings for staff, members and stakeholders. 

General Requirements

• To support the delivery of Youth Action Alliance
• To ensure a friendly, professional and informative service to all visitors and stakeholders, ensuring that any enquiries are responded to sensitively and appropriately
• To maintain a diary and manage all incoming calls and all correspondence
• To develop good working relationships across all YAA teams and external partners
• To attend and support meetings including minuting (including evening, weekend and events as/when required)
• To collate and maintain all documentation relating to the business
• To act as a point of contact to all Board of trustees, staff, participants and stakeholders
• To deal with supplier queries in a timely and professional manner and follow up on any rejected or unprocessed payments
• To manage office maintenance including ordering equipment, stationery and products needed for the day-to-day running of YAA
• To be the appointed Fire Marshall of YAA and oversee all Fire Safety duties and training
• To be the appointed First Aid Officer on-site and to ensure all members of staff are First Aid trained
• To oversee the Health and Safety of YAA and ensure all aspects are attended to in line with the YAA Health and safety Policy and PPE in line with COVID-19 guidance.
• Maintaining risk assessment and action logs
• To ensure the main office is kept clean, tidy and presentable
• To maintain the Memberships master sheet and contracts
• To create and maintain the security of all sensitive data in accordance with YAA Data Protection Policy including filing system and database of shared drive and in-house hard copies
• To manage referrals in and out of YAA
• To closely work with and support the CEO to support in their work duties
• To add participants, staff and registers of all projects to inhouse software and run reports from the system as/when required
• To coordinate and deliver inductions to new starters, ensuring all staff are DBS checked and all training certificates are updated as required
• To liaise with the CEO to ensure all staff, facilitator and contractors' contracts/SLAs are up-to-date 
• To process all organisational income and expenditure and maintain and update all financial documentation accurately
• To assist and support all staff with the smooth operation of all finance matters
• To provide accounts against budgets for the Board of Trustee meeting
• Data analysis, reporting and using the data that we collect to help YAA fulfil its aims and evidence impact 

Person Specification Essential

• A college equivalent qualification
• Experience in developing and implementing administrative systems
• Able to work independently or as part of a team.
• Good Organisational and administrative skills and experience
• Database experience – experience in managing and administering databases, or a willingness to learn
• Excellent time-keeper and manages own time effectively to keep to deadlines
• Ability to work calmly and efficiently whilst managing complex workloads
• Attention to detail – being able to provide accurate and up-to-date information is critical.
• A positive, solution-focussed approach and a can-do attitude towards work
• Excellent IT skills – including MS Office and particularly Excel
• Excellent Literacy and Numeracy – You will have excellent communication skills, including writing skills. You will have good attention to detail and will be able to check and proofread for accuracy. You will be confident handling numbers.
• Have good interpersonal skills and some experience of engaging with a diverse group of people, including young people.
• Working in a small team with tight resources you will be flexible and enjoy helping out with getting things done.
• Be passionate about our vision to support children and young people, committed to supporting diversity and inclusion.

Desirable

• Trained in accounting and finance software
• Qualified or part-qualified in a recognised accounting qualification
• Experience working in a youth organisation
• Knowledge of the charity sector

What is the overall purpose of the role?

At Youth Action Alliance, our mission is to support the personal and social development (their values, beliefs, ideas and skills) of the young people living in Kensington and Chelsea, enabling them to increase their resilience and skills in the present and promote their ambitions for the future.

We are ambitious to grow, to continue supporting more young people and influence positive change. To achieve this, we are seeking to appoint a Lead Worker for the Gypsy, Roma and Irish Traveller cohort to develop and deliver an innovative and progressive project in a safe, industrious, and supportive environment, working primarily with this community.

The project provides the following for Gypsy, Roma and Irish Traveller young people 11-19 years old including;

• A weekly girls’ workshop
• Targeted mentoring and support - helping them to stay in education, enrol in college, seek work opportunities, and access additional support services.
• Off-site holiday activities

Please note, work may extend to ages 8–21, subject to funding.

Key Responsibilities

Programme Leadership & Delivery

• Plan and deliver an innovative, progressive programme of activities, developed in collaboration with young people and colleagues.
• Create safe, supportive spaces that foster personal and social development.
• Deliver 1 to1 and group support sessions through a variety of methods (in-person, phone, digital), providing advice, guidance, mentoring, and signposting to other services.
• Organise trips, workshops, and positive activities in line with the project delivery plan.

Project & Partnership Management

• Lead the day-to-day operational and administrative management of the project.
• Develop and manage partnerships with schools, local agencies, and trusted community stakeholders.
• Represent YAA at borough, London-wide, and partnership meetings to champion Traveller young people’s voices.
• Manage project budgets, expenditure records, and ensure assets and equipment are safeguarded.
• Supervise project staff, support workers, and facilitators, ensuring high-quality delivery and compliance with YAA standards.

Monitoring, Evaluation & Reporting

• Record attendance, case notes, and data consistently and accurately in the online database.
• Capture and share the impact of young people’s journeys through case studies, feedback, quotes, photos, and video.
• Produce monthly, quarterly, and annual performance reports for senior management and the Board of Trustees.
• Contribute to fundraising efforts by demonstrating impact and supporting applications to secure sustainable funding.

This job description cannot cover every task that may arise within the post at various times, and the post-holder will be expected to carry out other duties from time to time, which is broadly consistent with those in this document. This job description does not form part of the contract of employment.

Person Specification

Essential Skills & Experience

• A minimum Level 3 Youth Work qualification (or equivalent).
• Strong experience working with young people, ideally including the Traveller community.
• Skilled at building positive, trusting relationships with young people, families, and partners.
• Excellent organisational skills, able to manage multiple priorities and deadlines effectively.
• Confident communicator with strong literacy, report-writing, and presentation skills.
• Competent in MS Office (Word, Excel) and database systems for recording and reporting.
• A strong commitment to equity, inclusion, and safeguarding.

Desirable

• Experience within the charity, voluntary, or community sector.
• Understanding of the specific challenges facing Irish Traveller young people.
• Track record of partnership working and external stakeholder engagement.

About the role:

At Single Homeless Project (SHP), we believe that the right technology can be transformative - not just for our teams, but for the thousands of Londoners we support every year. As our IT Helpdesk Officer, based in Kings Cross, you will be at the heart of ensuring every colleague has the tools, systems, and support they need to deliver life-changing work. From maintaining a smooth and stable IT service across all our locations to working closely with third-party providers, you’ll play a crucial role in keeping our organisation connected and effective.

This is a role where every day brings variety. You might be resolving a technical issue for a frontline worker in one of our services, managing system access to ensure our security standards remain high, or travelling across London to set up IT equipment in a new location. You’ll be involved in the delivery of projects and system implementations, from launching new contracts for internet and telephone services to helping integrate innovative solutions that keep us moving forward. Your knowledge of Office 365 security, cloud management, and best practice in IT support will be key to helping us work smarter and achieve more.

In joining SHP, you’ll be part of an organisation that invests in your development and offers real scope for progression. As you grow your technical expertise, you’ll also see the direct results of your work - supporting the people who make a lasting difference for those experiencing homelessness. This is more than an IT role; it’s an opportunity to be part of a mission, ensuring our teams can focus on what matters most: changing lives across London.

About you:

• Experience in Providing 1st and 2nd line IT support over a number of channels including face to face, phone, email, text, chat and video. 
• Excellent verbal and written communication skills. 
• Strong organisational skills and shows enthusiasm to all duties. 
• Ability to manage issues and questions via a ticketing portal, updating clients in a timely manner and following tickets through to resolution. 
• Experience in troubleshooting hardware including cloud servers, desktops, laptops and network equipment. 
• High level of personal organisation with the ability to plan and prioritise own work. 
• Has experience in Microsoft applications like Microsoft Dynamics CRM. 

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Please note we will be reviewing applications and inviting suitable candidates to interview (via Microsoft Teams) as applications are received. Therefore, please submit your application as soon as possible as we reserve the right to close the advert early if a suitable candidate is identified.

To be considered remove your name and other personal details from your C.V. before uploading. 

This post will require a DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted or progressed.

Job Title: Administration and IT Officer

Salary:£30,500

Position Type: Full time/Permanent

Reports to:Finance & HR Manager

Based at:   School Food Matters, Blackfriars Settlement, 1 Rushworth Street, SE1 0RB

Working Hours: 9am-5pm (flexible)

Holiday: 31 days including bank holidays

Pension:   School Food Matters pays pension contributions at 7% of pensionable earnings

About School Food Matters

At School Food Matters we believe that school food can unlock a happier, healthier, more sustainable future for every child. We want a school food system that delivers for all children, so they can enjoy nutritious, delicious and sustainable school food and leave school with an informed and positive relationship with food. To achieve this, we campaign for a better school food system, bringing the voices of children, parents, and teachers to government policy, and deliver fully funded food education programmes in schools across the country.

Job Purpose

· To ensure the smooth running of the School Food Matters office

· With the support of our IT consultant, manage the charity’s IT systems to ensure optimal efficiency

· Develop our Airtable database to maximise the opportunities available to us on this platform

· To assist the Finance & HR Manager in managing and processing the financial affairs of the charity

Key Tasks

 Administration

· Liaising with our landlords on issues regarding our office space and facilities

· Ensuring the smooth running of the office, overseeing the set up and maintenance of office systems

· Managing the enquiries@ email address and answering telephone enquiries

· Assisting with administration and coordination of any events held by SFM e.g. strategy away days

· Organising staff events including celebrations, sporting challenges, quizzes and general fun to keep the team engaged and happy!

· Developing and maintaining an inventory of materials, and keeping the office materials tidy and well managed

· Working with the Super User Group to ensure that Airtable is used effectively to support delivery of our programmes, and to ensure contact details are accurate and up to date

· Working with the evaluation team to monitor programme feedback and data entry as required

· Providing support to the food ed team as required, particularly with project logistics

· Taking minutes at the quarterly trustee meetings

· Prepare invoices for customers, chasing and recording income in Xero as required

· Post transactions and reconcile bank accounts in Xero

· Process staff expense claims

· Maintain gift-aid data and make claims as required

IT

· Purchasing items for the office and projects as required, including IT equipment

· Managing IT and office set up for current staff and new starters to ensure a smooth working process and environment for all

· Maintaining the shared online filing system and making sure it’s kept up to date

· Reviewing and developing IT systems including telecoms to ensure they are fit for purpose

· With our IT consultant, implementing and regularly reviewing cyber security procedures of the charity

· Keeping abreast of new IT systems that could be of benefit to SFM

General

· Keeping up to date with safeguarding requirement and reporting procedures

· You will also undertake other tasks relevant to the affairs of SFM that may arise from time to time. Therefore, being flexible and approaching the job with an open and positive mindset is essential!

Person Specification

Essential

· Experience of office administration and IT

· Excellent organisational skills including attention to detail, critical thinking, multi-tasking, prioritising and problem solving

· Confident and competent IT skills

· Positive personal attitude and a good team player

· Ability to work independently to agreed deadlines

· Ability to add value to SFM’s culture and ethos

Desirable

· Good oral and written communication skills

· Experience working with databases/accounting systems

· A good understanding of policies and best practice relating to running a small office

· Experience of setting up new office systems and processes to improve effectiveness

· An interest and enthusiasm for the charity’s mission

-         Experience of working in a small charity environment

The Public Fundraising Administrative Assistant is key to the smooth running of the team. They’ll work closely with every person in the team to provide effective and efficient administrative support and ensure our supporters have an excellent experience of fundraising for us.

The right candidate will have excellent attention to detail and enjoy working through processes. You’ll be able to manage a busy workload which depends on meeting deadlines, and be a team player with excellent communication and people skills. Above all you’ll have a real desire to make a difference to the lives of people affected by bowel cancer.

An excellent opportunity has arisen to join the Medair UK team as we are seeking a part-time Operations Support Officer. The post holder will be responsible for Medair UK’s financial and office administration, including maintenance of the organisation’s CRM database and some fundraising support. You will ensure the accurate processing and timely delivery of donor and financial information and acting as first point of contact for the organisation, you will be responding to supporter enquiries. You will also provide general office, and IT support to the Head of Operations.

About Medair UK

Medair is a Christian humanitarian organisation that responds to conflict, disease, and disaster so that the world’s most vulnerable and hard-to reach people can live with dignity and hope. Medair UK is an affiliate of the Swiss-based humanitarian organisation, Medair International.

Together, we work in some of the most remote and difficult places on earth, empowering people to build a better future. This year our teams in Sudan have remained operational, working under the most difficult conditions, and launched a new response in Chad to support those fleeing across the borders. In the Democratic Republic of Congo, we received global coverage as one of the first responders saving the lives of communities affected by Mpox – and no lives were lost amongst those we treated. We also scaled up in Lebanon supporting at displaced communities affected by the conflict. In 2024 through our experienced national and international teams we helped 3,743,021  people across 13 countries.

About you

You will have experience of working in an office administration role, including financial processing and have proven experience with databases. You will be comfortable working with and prioritising high volumes of work. In addition to your experience of completing routine, complex tasks accurately and systematically, you will be able to maintain quality and attention to detail. Confident, polite and professional with excellent communication skills and the ability to work as part of a team, you will have strong planning and organisational skills, with experience of maintaining office and administrative systems

Key Activities

      Donation Processing

• Responsible for the timely recording and processing of all incoming donations (including via our website, bank account, third party platforms and cheques) into the Medair UK CRM (Salesforce).
• Ensure all donors receive gift acknowledgements / thank you letters corresponding to each gift received.
• Maintain up-to-date records of donors, staff and other contacts in the Medair UK database.
• Process and record completed Gift Aid declarations and support in the regular reclaim of Gift Aid.

      Financial Administration

• Inputting of all financial data (income and expenditure) into Quick Books.
• Preparing and following up suppliers invoices for payment.
• Processing expenses claims.
• Managing the banking of income and supporter cheques.
• Support the Head of Operations to implement the month and year end reconciliation process for both Salesforce and Quick Books.

      Facilities & Office Management

• Act as first point of contact for the office and public enquiries, responding to incoming telephone calls and emails.
• Answer basic enquiries about Medair's work and distributing information to supporters and others as required.
• Manage and order office supplies, stationery and equipment.
• Maintain a clean, tidy and safe working environment, administrating risk assessments, H&S and fire safety procedures.

      Information Technology

• Ensuring the maintenance of the IT system and handling minor in-house IT technical issues for staff and volunteers. 
• Liaising with the Global Support Office IT Helpdesk team to ensure the timely set up of IT for new staff and volunteers – i.e. setting up email addresses, and relevant permissions.
• Ensuring that IT permissions are current, and that these are amended as and when staff and volunteers leave.
• Assisting with continuous improvements in Medair UK’s use of IT.

​    Engagement Support

• Supporting fundraising activities with data segmentation and the production of standard and custom reports in Salesforce
• Supporting the production and automation of email newsletter and appeals via Campaign Monitor
• Setting up new Salesforce campaigns with tailored reports and dashboards to track donations.
• Producing digital surveys and web-forms as required.
• Providing support to Medair’s virtual events, including the technical administration of Zoom and pre and post event attendee administration.           

      HR Administration

• Organising and co-ordinating staff and volunteer inductions ensuring that the induction checklist is completed.
• Supporting the Head of Operations with team training and organisational learning and development opportunities.

Qualifications - DESIRABLE

• Vocational qualification in business or financial management / administration desirable

 Languages

• Excellent English (spoken and written).

 Experience / Competencies – ESSENTIAL

• Experience of office administration / financial administration
• Experience of Microsoft Office solutions, including Excel and Word; Internet and email proficient
• Experience of fundraising or other database(s), ideally Salesforce and Campaign Monitor
• Experience of finance packages
• Able to work to tight deadlines
• Capable planner with attention to detail for data quality, accuracy and consistency
• Clear spoken and written communicator
• Strong team player
• Ability to handle a wide and varied workload and work on own initiative
• Inspired by and in full agreement with Medair’s Christian values and ethos
• Willing to contribute to the spiritual life of the team including prayer meetings
• Willingness to be flexible in terms of hours worked at occasional, but inevitable moments of crisis

Experience / Competencies – DESIRABLE

• Experience and proficiency in the use of Salesforce and Quickbooks
• Knowledge or experience in the HR, IT or Office Management disciplines
• Experience in charity sector
• Experience in relief / development work
• Understanding of Humanitarian Issues

Contract Details: Part-Time (3 to 4 days/wk to be mutually agreed), permanent

Salary: £28,900 (pro rated to agreed part-time hours)

Closing date: Monday 22nd September, 5pm. Interviews likely to be held on Wednesday 1st October.

Workplace:  Medair UK office is based in Kennington, London. There is possibility to adopt hybrid working, but with a minimum of at least 2 days in the office.

Only those eligible to work in the UK can apply.

NOTE: In order to maintain the organisation’s Christian ethos, there is a genuine occupational requirement for the holder of this Medair UK position to be a committed Christian

.

We are seeking a new Finance and Administration Officer following the retirement of a long-serving team member. A key member of the SLA central office team, the Finance and Administration Officer plays a vital role in ensuring smooth financial operations and providing essential administrative support for our membership. This role is responsible for maintaining accurate financial records, book-keeping and effective day-to-day financial operations, producing financial reports using our CRM (IMIS) and XERO, in addition to administration support.

You will be experienced in financial and administration operations of a charity or similar , with an AAT qualification or matching worked experience. Familiarity with XERO will be an advantage. You will be able to bring understanding of cashflow and financial analysis of figure, working with accountants as required.

You will also have excellent customer service skills and be able to work effectively with all stakeholders from our members, to funders to suppliers. You will be determined and have an excellent eye for financial and administrative detail. Your duties will include general administration and:

Financial operations and record-keeping

• Manage day-to-day financial transactions and maintain accurate records of all SLA accounts and petty cash; book-keeping
• Process and record all incoming payments, including foreign cheques (into bank account)
• Monitor cashflow and expenditure, keeping track of spending
• Pay invoices upon approval and ensure timely monthly payments (e.g. pensions, HMRC)
• Handle creditor and supplier communications and resolve related issues
• Monitor and follow up on overdue payments with a focus on membership payments

Invoicing and income tracking

• Issue and track membership and subscriber invoices and reminders
• Keep office team informed of payment statuses
• Prepare sales, cost, and profit reports for SLA publications
• Conduct annual publications stock take

Payroll and reporting

• Liaise with the accountant on salary payments; process salary BACS payments
• Support year-end financial reporting by providing necessary documentation to accountants
• Produce regular financial reports and analysis as required
• Supporting preparation of budgets, working with accountants as required

 Event financial administration

• Manage financial aspects of SLA events, particularly the annual conference (e.g., exhibitors, sponsors, and delegates)
• Process and record staff/trustee expense claims
• Support with bookings accommodation and travel for Board meetings

To be successful in this role you should demonstrate:

• Strong experience in financial and office administration
• Knowledge of accounting principles  
• Experience of working with XERO or similar
• Experience of using CRM systems (ideally IMIS)
• Experience of working for a small charity and / or membership association
• Accuracy, numeracy, attention to detail
• Ability to manage own workload, prioritise and meet competing deadlines
• Excellent customer service manner
• Being a team player

The Association is a UK wide organisation, working mostly remotely. Working patterns can be negotiated and we welcome applicants from all over the UK. We strongly encourage candidates of all different backgrounds and identities to apply. Each new role provides us with an opportunity for us to bring in a different perspective, and we are always eager to diversify our team. The SLA is committed to building an inclusive, supportive place, where you can do brilliant and rewarding work.

To apply please send a one page covering letter and CV with the job title in the subject line by 30th September.  Applications without a covering letter will not be considered. No agencies please.

Due to the volume of applications we cannot provide individual feedback. We really appreciate your interest. If you haven’t heard from us within one week of the deadline, it means we’ve moved forward with other candidates on this occasion. We encourage you to apply again in the future. Please note we may close recruitment early should the right candidate be identified.

The Political Studies Association (PSA) is seeking an enthusiastic and detail-oriented individual to join our team as Membership, Programmes & Events Assistant!

In this role, you will provide key administrative support across our membership services, events, and programmes - including the prestigioius PSA26 Annual Conference.

This is a fixed term contract for six months from October 2025 to April 2026.

Applications are open to all, including PhD students and Early Career Researchers.

For full details of the role, please review the job description.

To apply, please send your CV, a cover letter, and a completed Equal Opps Form by 5pm on Friday, 3 October 2025.

SANE is a UK-wide mental health charity working to improve the quality of life of anyone affected by mental illness. It aims to raise awareness and understanding of all mental health conditions; fight to improve frontline mental health services for individuals and carers; provide support, information and guidance through SANEline, our Call Back service, email and text support; and promote and host research into causes, treatments and therapies through its Prince of Wales International Centre for SANE research.
 

About the role:

SANE would love to hear from anyone with experience and enthusiasm for administration and working with data. The Services Delivery and Data Officer is key to all of the services that we deliver to people affected by mental illness, including daily planning of calls to people facing crisis and distress, and working with data to produce research, reports and case studies.

Please note: This role may close early if a suitable candidate is found, please do not delay in submitting your application as interviews are taking place on an ongoing basis
 

Closing date: Midday Wednesday 24th September 2025
 

To apply: Please complete your application before the closing date, addressing all areas on the person specification and tell us why you want to work for SANE. Applications without a supporting statement will not be considered.

Job Description

1. Working with SANEline Managers to triage contact requests to the wider Services Team and liaising with colleagues to ensure workflow.

2. Regularly updating the call back spreadsheet and creating daily reports.

3. Maintaining accurate and confidential information on all databases used within the Services Team.

4. Reading and hearing messages from people asking for support from SANE on all call back platforms.

5. Responding appropriately to disclosures and escalating safeguarding to relevant staff.

6. Extracting performance data and assisting with the preparation and production of information and reports for the Services Operation Manager and Director of Services, including the preparation of case studies.

7. Identifying trends and patterns to inform the needs of the Services Team.

8. Supporting with analysis of quantitative and qualitative data for the annual feedback survey.

9. Keeping abreast of all relevant legislation and regulatory standards, working within the requirements of GDPR.

10.  Ensuring all work is done in accordance with our confidentiality and privacy policies and procedures.

11.  Supporting the wider needs of the organisation and working closely with fundraising and media team.

12.  Attending one to ones and team meetings, including minute taking and dissemination of notes.

13.  Undertaking any other duties commensurate with this role.

Person Specification:
 

Experience

 1. At least 2 years’ experience of being an administrator, data officer or in an associated role, in an office environment or similar. Essential

2. Experience of extracting, collating and presenting performance or feedback data. Essential

3. Experience of working and developing databases and Excel spreadsheets at a skilled level. Essential

4. Experience of working in a diverse, changing environment. Desirable

5. Experience within a mental health related working environment, relevant volunteering, or strong interest in mental health. Desirable
 

Skills, Knowledge & Attitude

 6. A self-starter with excellent organisational and planning abilities, able to prioritise in order to meet goals and deadlines. Essential

7. Meticulous attention to detail. Essential

8. High quality administration skills which support a large programme of work. Essential

9. Knowledge or active interest in mental health and supporting people affected by mental health conditions. Desirable

10.  Ability to deal with reading and listening to sometimes potentially distressing content. Essential

11.  Strong interpersonal and communication skills both verbal and in writing, and numerical ability. Essential

12.  Ability to work effectively as part of a team and independently. Essential

13.  Skilled in Word, Excel, Outlook, Microsoft Teams.  Essential

14.  Ability to collate and provide statistical information and short reports. Essential

15.  Experience in running surveys or impact reports. Desirable

16.  Committed to SANE values. Essential

17.  Committed to our safeguarding and confidentiality policies and procedures and able to work within them. Essential

18.  Able to work within all organisational procedures. Essential

19.  Ability to work flexibly – each day may be different. Essential

20.  A work ethos underpinned by a commitment to equality and diversity. Essential

A Hybrid Role

This role will work across both frontline delivery and input into the administration of the Duty system that underpins all HHPA’s work. It’s anticipated the worker’s role will be split roughly 50/50 across both elements of the work. Having a staff member working across both will give us a valuable insight into how frontline and Duty can work better together.  It is also a good opportunity for the worker to gain experience in all aspects of project delivery, which could be a valuable first step for anyone interested in project management or leadership.

The Duty work

The HHPA Duty Team makes sure the Homeless Health Peer Advocacy service runs safely and smoothly. They handle bookings from partner organisations, match referrals with Peer Advocates, and organise all the practical details – like booking transport, giving travel directions, and confirming who will attend each appointment. They use a specially designed Salesforce database to keep track of appointments, update records, and measure the impact of the service. A key part of their job is running the Duty System, which checks Peer Advocates in and out of jobs so that everyone is safe and supported.

The team is also the main point of contact for partners, frontline staff, and volunteers. They answer questions, make sure referrals have all the right information, and keep everything running to schedule. They look after data security, maintain good relationships with partner agencies, and make sure volunteers and workers have what they need to do their work well. By taking care of the behind-the-scenes work, the Duty Team frees up the frontline team to focus on supporting people to attend healthcare appointments and improve their health.

The pan-London Caseworker work

We need this role to support people experiencing homelessness in Boroughs where support needs are extremely high, but where we don't have the capacity or flexibility through our other funding to meet their needs. Most of our Caseworkers are funded by individual Boroughs and can only work in that area.  This role will be able to work in any of the Boroughs where we deliver HHPA so will give us the flexibility to go to where the need is greatest rather than being fixed in a single local authority area. As a more senior role in our HHPA service, the Caseworker will use their skills and experience to focus on people in the most complex and difficult situations, including those grappling multiple connected issues around physical and mental health, addiction, trauma, disabilities, and more.

We are offering an exciting opportunity to join our IT team as a D365 Developer & Analyst. In this role, you will play a key part in implementing, maintaining, and expanding the use of Microsoft Dynamics 365 across the organisation. You will collaborate with colleagues to develop innovative solutions, ensure data integrity, and provide expert guidance on best practices.

This is a hands-on role where you will work on developing new D365 and Power Platform solutions, managing integrations, and supporting users to get the most out of our systems.

Updated: This is a fixed term role for 1 year, with a potential to become permanent.

About You

We are looking for someone who combines strong technical expertise with excellent problem-solving and communication skills. You will have:

• Proven experience in developing and supporting Microsoft Dynamics 365 solutions.
• Strong knowledge of Power Apps, Power Automate, and integrations with external systems.
• Experience with ETL tools such as SSIS and good knowledge of MS SQL.
• Ability to write custom workflows, manage UAT processes, and produce technical documentation.
• Excellent organisational skills and the ability to work collaboratively in a team environment.

Desirable skills include experience with Business Central, C#/.NET, VBA, and MS Access development.

Our Culture, Values and Benefit

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Well-being Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.

If you have questions about the vacancy or require reasonable adjustments to be made at any stage of the recruitment process, please contact HR team.

Closing date: 26 September 2025

Shortlisting date: 29 September 2025

Interview date: 6 October 2025

The British Dyslexia Association (BDA) is charity that represents the voice of people living with dyslexia. We aim to influence government and other institutions to promote a dyslexia friendly society that enables dyslexic people of all ages to reach their full potential.

This role will play a crucial part in the BDA. It ensures smooth operations, supporting the Head of Finance & Operations and the Finance Manager, in managing the day to day recording of financial information.  This will include accurate invoicing, debt management, and supplier coordination, supporting the charity’s financial health.

Location

Hybrid – this role is primarily home-based (UK), with requirement to travel to and work from our office in Bracknell (Berkshire) at least once a week, and as necessary. Travel is also required to attend team days, which typically take place twice a year.

Hours of work

Part time (14-15 hours per week). This could be arranged as either: 5 days per week at 3 hours per day, or 4 days per week at 3.5 hours per day. Working pattern can be discussed and agreed based on mutual preference and operational needs.

Key Responsibilities:

Financial administration

• First line of contact for Finance telephone and e-mail inbox queries. 
• To assist in the smooth day to day running of the finance department.
• Set up new customer accounts/contacts and completing supplier forms/portals as required.
• Assist the Finance Manager in raising sales invoices.
• Ensure outstanding customer invoices are chased on an ongoing basis. Regular review of debtor balances with the Finance Manager or Head of Finance.
• Liaise with appropriate departments where necessary, to gather information and resolve problems and inform them of payments received.
• Undertake some absence cover for the Finance Manager, as required.
• Assist Finance Manager in set up of supplier accounts.

HR administration

• Assist the HR manager with recruitment administration, such as placing adverts on the BDA website, managing the recruitment inbox, arranging interviews, and sending standard letters.
• Provide some administrative support in relation to recruitment of volunteers.
• Support the HR Manager with a range of administrative duties, including recurring annual processes like home & office risk assessments and driver forms, as well as ad hoc tasks that may arise throughout the year.

General 

• Undertake some general administration to support the BDA, including opening and sorting mail and telephone reception duties. 
• Ensuring that the values and standards of the BDA are upheld in all internal and external projects, programmes, and communications. 

Skills and Qualifications:

Essential

• Recent and demonstrable experience in financial administration, including credit control, inbox management, and maintaining accurate financial records.
• High level of accuracy and attention to detail, with the ability to identify and correct errors.
• Excellent organisational skills, with the ability to manage multiple priorities, meet deadlines, and maintain clear records.
• Strong IT skills, including Excel, Word, and Outlook.
• Discreet and professional when handling sensitive or confidential information.
• Effective written and verbal communication skills, with experience of liaising with supplies, internal colleagues, and external partners.
• Proactive and self-motivated, with a willingness to take initiative and work independently as well as well as part of a team.
• Self-disciplined with a friendly and diplomatic approach.
• Strong interpersonal skills, with the ability to work collaboratively within a small, busy team as well as across the wider organisation.

Desirable

• Experience using accounting software such as Xero or similar platforms.
• Working knowledge of stakeholder database management (e.g. CRM systems).
• Advanced Excel skills.
• Experience working within the charitable sector.
• Knowledge of dyslexia and/or neurodiversity.
• Experience working in a small team.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at the BDA. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do.