165 Database and office administrator jobs

About Bank Workers Charity

At Bank Workers Charity, we help people in the banking community live happier, healthier and more fulfilling lives. Guided by our values of Integrity, Caring, Respect, Achievement and Fairness, we're committed to creating a positive and inclusive workplace where people can thrive.

About the Role

We're looking for an organised and proactive People Administrator to join our People & Culture team. This is an excellent opportunity for someone with HR administration experience who wants to develop their career in a supportive, values-led organisation.

You'll provide high-quality HR support across the employee lifecycle, including recruitment, onboarding, payroll administration, learning and development, employee benefits, HR systems and employee engagement initiatives.

Key Responsibilities

• Act as the first point of contact for HR queries.
• Manage HR administration, employee records and employment documentation.
• Coordinate recruitment, onboarding and offboarding processes.
• Support payroll changes and employee benefits administration.
• Assist with learning and development activities and training records.
• Maintain HR systems and ensure GDPR compliance.
• Support employee engagement, wellbeing and inclusion initiatives.
• Contribute to HR projects and continuous improvement activities.

About You

You'll have:

• Experience in an HR Administrator, HR Assistant or HR Coordinator role.
• Knowledge of HR processes across the employee lifecycle.
• Strong organisational skills and attention to detail.
• Excellent communication and customer service skills.
• Experience handling confidential information.
• Confidence using Microsoft 365 applications.

Desirable: CIPD Level 3 (or working towards), charity sector experience, learning & development or employee relations administration experience.

Why Join Us?

This is a fantastic opportunity to gain exposure to the full employee lifecycle, work closely with experienced HR professionals, and make a real difference within a charity that supports people in the banking community.

Our Benefits:

• 30 days holiday, plus public holidays (FTE).
• 8% employer contribution to Bank Workers Charity’s pension scheme and up to an additional 3% matched with employee contributions.
• A wide range of employer funded wellbeing experiences through Heka.
• Flexible benefit provision (including BUPA plan, cycle to work, payroll giving and electric car scheme).
• Group Life Cover (three times annual salary).
• Weekly wellbeing half hour.
• Employee Assistance Programme

If you're interested in joining us, please send your CV and a cover letter detailing how your experience aligns with the requirements of the role by 22 September 2026. Interviews are expected to take place during the week commencing 28 September 2026.

A little bit about the role

Contract: Full Time, Fixed Term (6 months) 

Salary: £29,151.91 (£32,727.26 if based in London/receiving London Office Allowance) plus competitive pension 
 

Location: Flexible, hybrid. If you are based in London or receiving London Office Allowance you are required to attend the London office twice a week. If you are based outside of London, you are required to attend the London office once a month. (Please note that travel to the London office is at your own expense)

This six-month role has been created to provide additional capacity during a busy period of organisational growth and change, with a particular focus on supporting a high volume of recruitment activity and providing an efficient, inclusive and candidate-focused recruitment service across the organisation

Alongside recruitment, the role will support the People Officer with onboarding new starters and provide high-quality HR administration across the employee lifecycle. This is a fast-paced and varied role that would suit someone with an interest in recruitment, who is highly organised, proactive and passionate about delivering excellent people services.

Key Responsibilities

Recruitment

• Coordinate recruitment activity across the organisation, ensuring vacancies are advertised effectively on relevant platforms and within agreed timescales.
• Manage recruitment administration, including scheduling interviews, coordinating assessment activities and maintaining accurate recruitment records and trackers.
• Act as a key point of contact for candidates and hiring managers throughout the recruitment process, delivering a positive and inclusive experience.
• Coordinate reasonable adjustments for candidates and support the organisation's commitment to equitable and inclusive recruitment practices.

Onboarding

• Support the People Officer in coordinating onboarding activities for new starters, ensuring a smooth and welcoming transition into the organisation.
• Assist with preparing contracts, offer letters and onboarding documentation.
• Coordinate induction schedules, meetings and introductory sessions with managers and key stakeholders.

Administration

• Provide high-quality administrative support across the employee lifecycle, maintaining accurate employee records and HR systems.
• Act as a first point of contact for routine People Team queries, providing timely responses and escalating where appropriate.
• Provide administrative support to People Team projects and initiatives as required.

For list of full responsibilities, please see the job pack

A little bit about you

Experience and Knowledge

•  Experience of coordinating recruitment  processes within a busy environment and managing multiple recruitment activities simultaneously
•  Experience of providing high-quality administrative support, ideally within a People/HR function
• Knowledge of recruitment best practice and an understanding of the importance of delivering an excellent candidate experience.
• Experience of using applicant tracking systems, HR systems or other database management systems.
• Strong working knowledge of Microsoft Office applications, particularly Outlook, Word and Excel
• Understanding of employee onboarding processes and HR administration.
• Awareness of equality, diversity and inclusion principles and their application within recruitment and people practices

Characteristics and Skills

• Excellent organisational skills, with the ability to manage multiple recruitment activities and competing priorities simultaneously.
• Strong attention to detail and commitment to producing accurate work.
• Excellent written and verbal communication skills, with the ability to build positive relationships with a wide range of stakeholders.
• Ability to handle confidential and sensitive information with professionalism and discretion.
• A proactive and customer-focused approach with a commitment to delivering excellent service.
• Strong problem-solving skills and the ability to identify opportunities for process improvement.
• Adaptable and flexible, with the ability to respond positively to changing priorities.
   

Benefits

• Flexible working hours
• Competitive pension employer contribution
• 25 days annual leave + bank holidays + office closes from 25 Dec to 1 Jan
• Interest free loan for season ticket
• Personal coaching and mentoring
• Cycle loan scheme
• Deposit loan scheme
• Volunteering days
• Employee assistance programme
• Life Assurance Scheme (x3 salary)

Working as part of the operations team, the you will help maintain the systems, processes and practical foundations 
that enable the organisation to function effectively. This includes supporting people operations and HR administration, 
leading on governance and advisory meeting administration, acting as the first point of contact for IT queries, and helping 
FEA’s events run smoothly.

Acting as a trusted point of support for colleagues, you will help create a responsive and well-organised 
working environment where staff, trustees and members feel enabled to do their best work. The role requires exceptional 
organisation, sound judgement and a genuine pride in quality. By ensuring that the practical aspects of the organisation 
run reliably and well, you will help create the conditions that allow the Fair Education Alliance to deliver its 
mission and drive progress towards a fairer education system.

Shape the future of the UK’s dedicated Muslim Cancer Support Network by providing critical administrative support. Safeena was created to ensure no Muslim facing cancer feels alone.

As we grow from a volunteer‑led initiative into a professionally governed national organisation, we are recruiting an Administrator who will play a central role in supporting our Head of Transformation and strengthening the foundations of our charity.

Home‑based (UK) with occasional travel

This role is ideal for someone who is organised, proactive and passionate about health equity. You will be at the heart of Safeena’s transformation programme, helping build systems, processes and governance that enable our volunteers, community champions and befriending teams to support Muslims affected by cancer with dignity, compassion and culturally sensitive care.

Why this role matters

Safeena is delivering a major two‑year transformation programme focused on building organisational capacity, strengthening governance, developing a skilled volunteer workforce and expanding cancer awareness activity across mosques and Muslim communities. Your administrative leadership will help ensure Safeena becomes a credible, compliant and high‑performing national charity capable of reaching thousands.

About Safeena

Safeena provides faith‑informed emotional support, peer befriending, bereavement support, cancer literacy education, and culturally sensitive volunteer services. Our work is rooted in sincerity (ikhlas), accountability, service (khidma) and compassion, ensuring every individual receives care that respects their faith, culture and dignity.

Key Responsibilities

Inbox & Communication Management

• Manage and triage the Head of Transformation and Hello inboxes

• Draft responses, prioritise actions and maintain professional communication with partners and volunteers

Meetings & Coordination

• Organise meetings, workshops and community sessions

• Prepare agendas, papers and pre‑reads

• Take accurate minutes and maintain action logs

Documentation & Governance

• Format and proofread reports, papers and presentations

• Maintain project documentation and support governance processes

• Assist with board and steering group preparation

Project Administration

• Maintain project documentation

• Support reporting, monitoring and data collection

• Assist with onboarding and close‑down of project activities

General Administrative Duties

• Diary coordination, travel arrangements and basic financial admin

• Maintain confidentiality and uphold Safeena’s safeguarding standards

Person Specification

Essential

• Strong organisational and communication skills

• Experience managing inboxes, documentation and meeting coordination

• Proficiency in Microsoft Office

• Ability to work independently and handle sensitive information

Desirable

• Experience in healthcare, charity or transformation settings

• Understanding of culturally competent or faith‑informed support environments

Reconciliation Administrator - Property Services

Hybrid – London and homeworking

£35,202 - £39,333 pa

Are you an organised, solution-focused administrator with experience in financial reconciliation?

We are looking for someone to join the St Mungo’s Property Services Team as a Reconciliation  Administrator for a12 month fixed term contract, or secondment for internal candidates.

In the role of Administrator you’ll work as part of a busy team, leading on payment reconciliation, Schedule of Rates (SOR) validation and general repairs and maintenance administration support.   

Key responsibilities include:

• Processing property services related invoices and payments.
• Ensuring accurate contractor reconciliation against works completed, and resolving discrepancies.
• Using relevant IT systems and processes including our Asset Management System.
• Maintaining accurate repairs and financial data, producing reports, and identifying trends, risks, and areas for improvement.
• Providing effective administrative support and compliance, while providing high quality customer service, through shared inboxes and phonelines.  

You will join the team during a period of positive change, as we introduce new systems and processes to enhance our service. In this role you will be part of a team delivering a quality service that makes a real difference to our residents across multiple accommodation services.

Where you’ll be working

You will be required to work flexibly for at least 2 days per week from our Central Office in Farringdon, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations. 

What we’re looking for

If you can demonstrate the following experience and skills, we'd encourage you to apply:

• Experience in financial reconciliation, invoice processing or payment control.
• Working knowledge of Schedule of Rates (SOR) and repairs processes.
• Experience using housing or repairs management systems.
• Strong organisational skills with the ability to manage competing priorities.
• Confident using Microsoft Office and other IT systems to complete administrative tasks.
• Ability to build positive working relationships with colleagues and external partners.
• A customer-focused approach to problem-solving and task prioritisation.

Experience in a housing, homelessness or charity setting is beneficial but not essential. Knowledge of housing options, including semi-independent and supported accommodation, would be an advantage.

We're looking for someone who takes ownership, works collaboratively and cares about making a positive difference to the people we support.

Closing date: 10:00 am on 22 September 2026

Interview and assessments will take place in October 2026

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

Database and Research Lead – Development
Hours: Full-Time, 36.25 per week (0.8 FTE may be considered)
Contract: Permanent
Salary: £35,000 - £40,000 depending on experience, with the possibility of further flexibility for an exceptional candidate (pro rata for a 0.8 FTE position).
Location: Trinity Lane, Cambridge, CB2 1TL 

The Role 

This is an exciting opportunity to join one of the most successful college development programmes. Clare College is celebrating its 700th anniversary this year. Accompanied by a new strategic vision for the College’s eighth century, the anniversary provides an opportunity to launch Clare’s next fundraising campaign. 

The Database and Research Lead will play a key role in the overall success of the Development Office and the new campaign. The successful applicant will ensure the integrity, accuracy, and effective use of the College’s Development database and will provide comprehensive gift administration and data services. Responsibilities include the overseeing of constituent data with other College and University systems, providing general administrative support for the office and preparing briefings for the Master, other senior College Officers and fundraisers for use on visits and at events. 

The hours of work will be 36.25 per week with the specific hours to be agreed with the successful candidate. The success of the Development Office depends on the flexibility and ethos of its staff. The role holder will be required to participate in activities outside the core job description that are important to the overall development programme and the College. 

About Us 

Clare College is the second oldest of the 31 Colleges in the University of Cambridge. Regarded as one of the most progressive and informal, Clare is renowned as a College that achieves academically at the highest levels, whilst also being welcoming, forward-thinking, and inclusive. 

Located in the heart of Cambridge city centre, the College is extraordinarily beautiful and famed for its gardens on “the Backs” (the famous backs of the Colleges that overlook the River Cam). Our gardens are widely renowned as some of the best in Cambridge and are valued by all members of the College, as well as our guests. Clare’s Old Court, a Grade I listed building, is the centre of the College and is unique among the ancient Cambridge Colleges in having maintained its architectural integrity over the course of its history. 

Salary and Benefits 

The salary will be between £35,000 and £40,000 with the possibility of some additional flexibility for an exceptional candidate. There will be a four-month probationary period. Confirmation in role will be subject to satisfactory completion of the probationary period. The role-holder is entitled to 26 days’ holiday per year, plus public holidays. Other benefits include eligibility for a free parking space in College, and a free lunch in College on working days. We also offer membership of a defined pension contribution scheme. Clare College is a non-smoking environment and an Equal Opportunities Employer. 

The closing date is Wednesday 30th September 2026  
N.B. The College reserves the right to close this vacancy before this date if a suitable candidate is found. 
Interviews will take place on 8th October 2026.

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website.

We are committed to the principles of equal opportunities, diversity and respect and want to be known as an employer that invests in its staff, recognising and rewarding them for their commitment. 

No agencies please.

Reporting to: Therapeutic Service Manager

Responsible for: None

Purpose of the role:

To be a proactive and experienced administrator to:

• Ensure the smooth day-to-day running of a busy and growing Therapeutic Service through excellent administration.
• Work closely with and support the Therapeutic Service team to ensure effective administration and organisation of the service.

Main duties:

• Work with the Therapeutic Service Manager in:
• Administration: welcome clients to the premises; handle client queries over email/telephone and ensure messages are dealt with efficiently and in a timely manner.
• Develop, reviewand maintaineffectiveinformationadministrativesystems within the counselling service including the office calendar, attendance records, and client waiting list.
• Liaise with the volunteer counselling staff in organising the counselling assessment interviews, maintaining the waiting list, organising counselling appointments by letter and telephone.
• Administer the progress of new referrals and assessments and report any changes in schedules.
• Administer returned registration questionnaires.
• Send out information packs, referencing the clients, dating and organising the questionnaire.
• Action new client allocations in a timely manner.
• Ensure messages from client to counsellors are delivered efficiently.
• Take cash or card payments from clients and issuing receipts.
• Support volunteer counsellors and other staff in daily administrative duties.
• Work closely with the other Therapeutic Service Administrators for the smooth transition and transfer between day and evening services.
• Work together with the other Therapeutic Service Administrators to ensure the counselling rooms are kept in good order for clinical practice in line with Health and Safety guidelines and Clinical Governance measures.
• Keep a record and update counselling personnel information.
• Send service updates and distribute leaflets every quarter to key stakeholders.

Mind in Croydon is an equal opportunities employer. No job applicant or employee will be discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.

We encourage applications from those with Lived Experience.

Job Title: Office Administrator

Contract: Permanent

Hours: 35 hours per week

Salary:£27,000 per annum

Location: Coram Campus, Bloomsbury, London

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About CCLC

Coram Children’s Legal Centre (CCLC) is the UK’s specialist centre for children’s rights championing access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation in child and family law, education law, community care law and asylum and immigration law as well as outreach advice and second tier advice in the areas of asylum and immigration law. Our Policy & Practice Team delivers policy and research work.

Part of Coram’s growing Children’s Rights Centre, CCLC is co-located with Coram Voice, the specialist provider of advocacy services for young people in and leaving the care system, in the new Queen Elizabeth II Centre at the heart of our historic campus in Bloomsbury.

About the role

We are looking for a motivated, enthusiastic, multi-skilled administrator to assist our busy teams in London.

The Office Administrator will provide a range of essential office-based administrative support for the Legal Practice Unit and Policy & Practice Change Team, the majority of whom are currently working in a hybrid pattern. The priorities will be general administrative support: processing incoming and outgoing post, opening and closing files for clients; assistance with preparing court bundles; assistance with CCLC’s reception telephone line; communicating with internal and external departments; and assisting with any other legal or administrative tasks which may arise in order to fully support the team may also be required.

This is a great opportunity for an excellent administrator looking for a role in the charity sector and the prospect of developing a career in operations and business support.

The role would suit an organised and efficient individual with strong IT skills. Whilst full training will be provided and support and supervision will be available, the successful candidate will need to demonstrate the ability to work independently and show initiative and problem-solving skills.

For further information on CCLC please visit our website.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: 13th September 2026 at 11:55pm

Interview date: 17th September 2026

We reserve the right to close this vacancy early upon successful appointment or at our discretion. Successful candidates will be asked to take part in an online assessment ahead of interview.

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

The Festival Administrator will provide practical, hands-on support to volunteers and the wider Festival team in the run-up to and during Limmud Festival. The role will focus on coordinating and responding to the needs of participants and volunteers, helping ensure the smooth and effective delivery of the event. Limmud Festival 2026 takes place in the Midlands from 25–30 December 2026 and the Festival Administrator are expected to be at the event. 

We are looking for a detail‑focused, team‑oriented Administrator (internally known as a Service Delivery Assistant) to join our team in Gloucester. This is a part-time role worked across 22.5 hours, and we would be open to discuss working days and hours at interview.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a Service Delivery Assistant, you will provide high quality administrative support to the service. You will act as a first point of contact for enquiries into the service and support the wider team with administrative duties.

Key Responsibilities:

• Upload referrals to our computerised case management system, in accordance with our standards.
• Manage incoming and outgoing mail, telephone and general queries for the service
• Collate and supply information and correspondence to internal and external contacts
• Liaise with referring agencies to improve referral information and support referral pathways.
• Provide general admin support including data entry, minute taking, raising purchase orders and processing invoices.

About You:

Ideally, you will need experience working within a client focused service and a good understanding and knowledge of office systems.

You will need:

• Effective verbal and written communication and numerical skills.
• Experience working in an adminstrative setting role
• Experience of providing administrative support to a team
• Understanding and knowledge of the requirements relating to confidentiality and data protection.
• Understanding and knowledge of equal opportunities and diversity.
• Ability to prioritise own workload and deal with competing demands in an organised and methodical manner.
• Good IT skills and experience of using all packages in the standard Microsoft Office suite and case management systems/databases.
• Stong customer service skills with the ability to communicate sensitively and effectively both verbally and in writing with a wide range of individuals and audiences.
• Ability to work on own initiative and with minimal supervision to achieve deadlines.
• Strong record keeping skills with a focus on quality and accuracy.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Are you an experienced and highly organised professional who enjoys making sure an organisation runs smoothly and wants to make a real difference?

Kapella’s mission is to build better relationships and improve the wellbeing of families and individuals. We provide accessible and affordable services, including counselling, family mediation, training and domestic abuse programmes across Birmingham, the Black Country and the wider Midlands area. Our work includes self-paying clients as well as funded projects delivered through contracts, grants and partnerships.

We are looking for an Administration and Operations Manager to lead and strengthen the day to day operations that underpin our services and help us prepare for our next phase of development. Working closely with the CEO and service managers, you will oversee the running of the organisation across our two main premises and other community venues, as well as manage the administration and appointments functions. This role provides the operational support to our service delivery, ensuring that processes, resources and systems are well organised and focused on quality, sustainability and a positive user experience.

We are entering an exciting phase of growth and are looking to expand our services and extend our reach across Birmingham, the Black Country and surrounding areas. This new role is central to these plans.

Initially, the role will be hands-on, with responsibility for recruiting and training additional administrative staff, fully opening our main premises and moving to a hybrid model of online and face-to-face counselling. You will also support the implementation of new online appointment and case management systems as well as updated policies and procedures.

As we grow there is significant opportunity for development, allowing you to contribute to how our services are delivered, strengthen our team and help us meet the increasing need for our services.

Based at our Birmingham office, you will be supported by a small administration team that will grow. This role will require some flexibility in working hours to meet service needs, including working at other centres from time to time.

What you’ll do

• Oversee the day-to-day operational running of the Birmingham and Wolverhampton centres and community venues.
• Lead and manage the administration team, including recruitment, training and volunteer coordination.
• Manage appointments, service utilisation, waiting times and payments.
• Streamline processes and systems to improve efficiency, consistency and client experience.
• Support the implementation of new technology, online appointments and case management systems.
• Ensure premises are safe, functional, welcoming and fit-for-purpose.
• Monitor service activity, performance, budgets and KPIs, providing clear reports for management and funders.
• Promote a positive, inclusive and supportive workplace culture.
• Work closely with service managers and the CEO to ensure operational activity supports organisational priorities.
• Oversee HR systems and administration.
• Ensure compliance with HR, health and safety and organisational policies.

What we’re looking for

• Proven experience in administration and operational management, ideally in the third sector, health or community services.
• Significant administrative experience, including the use of databases and case management systems.
• Experience monitoring activity, performance, budgets and KPIs, with the ability to use information to inform decisions.
• Experience developing and embedding effective processes and systems.
• Confidence in implementing new technologies and supporting teams through change.
• Experience overseeing premises and creating safe, fit-for-purpose and welcoming environments.
• Understanding of the client journey and accessibility, with experience improving service utilisation and engagement.
• HR and health and safety knowledge, with experience supporting staff wellbeing and compliance.
• Strong leadership, communication and relationship-building skills, with a commitment to inclusion and equity.
• A practical, proactive and solutions-focused approach, with the ability to balance strategic thinking with hands-on delivery.

Why join Kapella?

• Play a key role in expanding essential services to families and individuals across Birmingham and the Black Country.
• Be part of a passionate, supportive and values-driven team.
• Have a significant opportunity to shape operational processes and develop into a senior leadership role.
• Benefit from ongoing development, 25 days’ annual leave, professional development opportunities, a 5% employer contribution pension scheme and staff wellbeing support.

How to apply

Please send your CV and a covering letter outlining your relevant experience and how you meet the requirements of the role.

Kapella is an inclusive employer and welcomes applications from all sections of the community.

Closing date: 27 September 2026

Location: Birmingham office, with travel to Wolverhampton and other community venues
Hours: Full-time, 37.5 hours per week

We are expanding our Business Support Team and have up to 1.5 full-time equivalent Business Support Officer capacity available.

We welcome applications from candidates seeking full-time, part-time, or job-share arrangements. We may offer the available hours to two or more successful candidates, depending on applicants’ preferred working patterns and the organisation's needs.

Our offices are open from 9.00 am to 5.00pm on Mondays, Wednesdays and Fridays, and from 9.00am to 9.00pm on Tuesdays and Thursdays. Working patterns will be agreed with the successful candidate, but some planned evening work on Tuesdays and/or Thursdays will form part of the role.

When applying, please tell us:

· how many hours you would ideally like to work;

· which days and times you are available;

· whether you can work planned evenings on Tuesdays and/or Thursdays;

We will consider individual preferences alongside the overall needs of the Business Support Team.

What we are looking for

Are you organised, approachable and confident managing a varied workload?

We are looking for Business Support Officers to help keep our charity’s essential day-to-day systems and services running effectively.

As a Business Support Officer, you will be part of the team at the heart of the organisation. You will help coordinate our administrative, reception, finance, HR, and governance support, ensuring colleagues, volunteers, families, and visitors receive an efficient, welcoming, and professional service.

Working with the Business Operations Manager, your responsibilities will include:

· coordinating day-to-day office and business support;

· responding to telephone, email and in-person enquiries;

· supporting and coordinating reception volunteers;

· managing room bookings and supporting community use of the building;

· processing invoices, expenses and other financial administration;

· maintaining employee, volunteer and compliance records;

· coordinating recruitment, interview and induction administration;

· supporting Board and committee administration;

· maintaining databases and supporting organisational reporting; and

· helping improve administrative systems and processes.

About you

You will have experience of working in a busy office or administrative environment and be able to organise your work effectively while responding to changing priorities. You will also bring:

· experience of coordinating administrative or business support activities;

· knowledge or experience of finance and HR administration;

· experience of supervising or supporting staff or volunteers;

· strong communication and customer-service skills;

· excellent attention to detail and accurate record-keeping;

· confidence using Microsoft 365, databases and office systems;

· an understanding of confidentiality and GDPR; and

· the ability to work independently and collaboratively as part of a team.

A Level 3 qualification in business administration, office management or a related area would be welcomed. We will also consider applicants with equivalent practical experience.

Previous experience in a charity, public-sector, or community organisation would be helpful, but not essential.

Most importantly, you will be positive, calm and approachable, with a commitment to excellent service and continuous improvement.

What we offer

We want our people to feel valued, supported and able to do their best work. As part of our team, you will receive:

· Generous annual leave – statutory minimum holiday entitlement, including bank holidays, plus an additional 5 days’ paid annual leave each year. For someone working five days per week, this is 33 days’ paid leave per year, including bank holidays, pro rata for part-time employees.

· Workplace pension – eligible employees will be enrolled into our NEST workplace pension scheme.

· Employee Assistance Programme – access to the Wisdom Employee Assistance Programme, providing confidential support for your health and wellbeing.

· Support and development – regular supervision alongside opportunities for learning and development.

· An inclusive and supportive workplace – where different perspectives, experiences and ways of thinking are welcomed and valued.

You’ll also have the opportunity to be part of an organisation working to make a meaningful difference to the people and communities we support.

Closing date: 21st September 2026 at 9:00 am

Interview date: w/c 28th September 2026

We welcome applications from people of all backgrounds and are committed to equality, diversity and inclusion.

This role is subject to a basic DBS check and satisfactory references.

18 hours per week | £15,210 per annum pro rata (£29,575 FTE) | Fixed term for 5 years, with possibility of extension | 3% pension

Choice in Hackney is a disabled person’s organisation supporting disabled people with independent living services including advocacy, volunteering and training services. We are looking for an enthusiastic and organised administrator to provide administration support to Choice’s staff and services.

We are looking for someone:

1. To provide efficient administrative support across all CHOICE IN HACKNEY projects and services.

2. To ensure the smooth day-to-day running of the office, reception and administrative systems.

3. To maintain accurate records, databases and filing systems in accordance with organisational policies and General Data Protection Regulation (GDPR).

4. To provide administrative support to staff, volunteers, and partner organisations.

5. To support monitoring, evaluation and reporting requirements for funded projects.

Waltham Forest CVS is the borough's independent infrastructure body for the voluntary, community, faith and social enterprise sector. We help local organisations to be well run, well funded and well connected, and we represent the sector's voice to the council, the NHS and other partners.

We are a small team doing a lot. In any given week we might be helping a new group get its governance right, running a network meeting, making the case for the sector with the council, or getting a grant out of the door. That range is what makes the work interesting. It also means the administration has to be solid, because when it isn't, everything else slows down.

This is a hands-on role supporting the Chief Executive and, through her, the rest of the team. You will manage the diary and the inboxes, service our board and sub-committee meetings and take the minutes, keep records and systems in order, help with events and training, and handle the day-to-day office and finance administration. You will be the first voice a lot of people hear when they get in touch with us.

We are looking for someone organised and accurate, who can juggle competing demands and finish things without being chased. You will need sound judgement and real discretion — you will see confidential material — and a straightforward, approachable manner with everyone from a volunteer running a lunch club to a council director. Experience in the charity, private or public sector is welcome but not essential. What matters is that you can run a busy office well and want to do it somewhere the work means something.