Database And Office Administrator Jobs in Home Based

Benefits:

• Semi-flexible hours
• Career progression
• Wellness allocation (for gym, spa, massage or private healthcare)
• Enhanced pension
• Mental health support
• Birthday off

Overview of FSUK

‘To put everything into one sentence. FSUK has positively changed my life in a time of darkness and I will forever be indebted to the charity for this. Thank you.’

Sam, Fowler’s Fox, 2022

Fowler’s Syndrome UK (Registered Charity number 1196903) is a unique patient and clinician led charity that works to raise awareness, promote education and encourage research into the debilitating bladder condition Fowler’s Syndrome. The condition solely affects women and Fowler’s Syndrome UK (FSUK) is the only charity in the world to directly support women with this condition.

Fowler’s syndrome is a life changing and currently almost untreatable condition, affecting up to 20,000 women in the UK. It  causes full or partial urinary retention and solely affects women*, meaning they have problems passing urine due to a difficulty in relaxing the urinary sphincter. The peak age of onset is 26. It was first described by Professor Clare Fowler, Emeritus professor of Uro-Neurology at UCLh, and FSUK’s patron, in 1985.

We estimate that there are in excess of 20,000 women in the UK suffering from, but not necessarily diagnosed with, the condition, because of the lack of knowledge about Fowler’s Syndrome both from a patient and clinician perspective.

85% of women with Fowler’s Syndrome say the condition has had a severe or devastating impact on their life.

75% of those with FS have been told their urinary symptoms are due to anxiety or ‘all in their head’

There is low awareness of the condition among the medical community outside of specialist hospitals. Only an estimated 30% of GPs are aware of Fowler’s Syndrome. Once diagnosed, there are few resources available for patients and limited treatment options. Many women feel alone and unsupported.

Our mission is to provide resources, promote education and facilitate research into Fowler’s syndrome; so women with the condition have stigma free access to a timely diagnosis, suitable and effective treatment options, care and psychological support.

* Women and AFAB

The Role: Administrator

The administrator’s role is to support the CEO in the daily management of the charity. This will include administration, delivering resources, comms including social media and website, outreach and events, fundraising and research. It will also include supporting the CEO and Patient Liaison with seminars and conferences, and support groups.

Administration: Support the CEO and the Finance and Governance lead with daily activities, including but not limited to grant applications, basic finance administration, project management, project delivery, database management, office management. Objective: Improve efficiency and quality of the charity’s management

Resources: Supporting the CEO and working to deliver first class resources.  Working with the CEO and Patient Liaison to efficiently and effectively run the roll out of our resources, following the CEO’s guidelines and the charity’s mission and vision. This will include Healthcare professional (HCP) leaflets, Patient leaflets, a catheter support series, mental health support series, Pain management support from pharmacists and Physiotherapist led sessions. This will also include management of zoom and in person groups,  dissemination of information on studies and surveys.

Comms:  Manage the patient database including GDPR, manage newsletters, PR, website. Manage FSUK’s social media, with direction from the CEO. Daily posts plus responding to queries and signposting. Social media partnerships. Monthly email to database. Basic updates to website

Outreach and events: Drive awareness of FSUK in the local community and beyond Work with CEO to manage merchandising, registration, setup, logistics of events. Find, plan and represent FSUK at events. Manage yearly even calendar. Working with the CEO and administrator to plan, organise and run events, including transformative one-day seminar for healthcare professionals and a two-day seminar for FSUK users and clinicians.

Fundraising: Help the CEO and Patient liaison with fundraising, both on an individual and trust basis.

Community led research: Assist the CEO in creating patient led community research.

Research: Assist the CEO and work with the Patient Liaison in creating and conducting research. Including Patient perspectives input into consensus guidelines for non-surgical management, Dr. Ingrid Hoeritzauer, Patient experiences with sacral neuromodulation, Dr. Caroline Selai, Awareness of FS among UK urology community, Prof Jalesh Panicker via University Cambridge, Physiotherapy treatment experiences with FS and CIUR, Dr. Ingrid Hoeritzauer. Our research will help enable women to receive the support they need and fulfil their potential, offering quicker diagnosis and better treatments and enabling our community to thrive.

There may be occasions where staff are required to work out of hours or support at events, including wish related activities such as our annual wish family Christmas party or wish community events, cheering runners at the London marathon or working at our annual fundraising gala. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Personal Qualities for the role:

- Preferred: Lived experience of bladder conditions

- Demonstrate commitment to the charity, its strategic objectives and cause

- Exhibit strong relationship building abilities

- Strong networking capabilities

- Good team player

- MS Office, Zoom, social media, Wordpress, Mailerlite proficient

- Good written and communication skills

- Enhanced DBS check

 To apply:

Via Quick Apply, or send your CV plus a cover letter by 14th July 2024 (email address in job description and candidate information pack) 

We are looking for an enthusiastic, proactive and organised Administrator to join us at The Royal College of Radiologists (RCR) as the Membership Operations Administrator.

This is an exciting and stimulating opportunity for a talented Administrator who is keen to develop their skills and customer service experience to make a positive impact on our members. In this role you will have responsibility for completing administration activities, work within service level agreements to respond to queries and complete membership processes. You will be efficient, responding promptly to data requests and deliver strong data integrity for membership.

If you have a passion for delivering an excellent service, driving member satisfaction and developing your career in the membership space this could be the role for you.

What you will do:

• Deliver exceptional customer service with every interaction, to ensure every member or potential member receives a positive experience.
• Respond to member queries and complete key membership administration processes throughout the membership lifecycle.
• Provide support to ensure relevant documentation on membership processes are current and user friendly.
• Through continuous review and collaboration across the RCR, implement developments that improve efficiency or member experience.
•  Develop and implement data and quality checks and robust processes, to deliver reliable and current data on our members.
• Work with the Membership Events Coordinator to deliver outstanding membership engagement events and assistance with administration.

What you need:

• Experience of managing administration processes efficiently.
• Demonstrable experience of providing exceptional customer service.
• Experience of using and maintaining a database or equivalent to store and retrieve data.
• A quick learner, able to adapt existing knowledge and experience, to tackle new queries as they arise.
• Ability to prioritise and anticipate competing demands.
•  Good working knowledge of Microsoft packages.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

If you’d like to grow in this challenging and exciting Membership Operations Administrator position, as well as work with a charity that focusses on supporting doctors who deliver medical imaging and cancer care, please find out more about the role, the RCR and instructions on how to apply in the candidate pack.

At Bexley Voluntary Service Council (BVSC), you will find a team who are absolutely committed to supporting a strong, sustainable, and influential voluntary and community sector that can make a positive impact on people’s lives in Bexley.

We work hard, we help each other and go out of way to help others and find solutions rather than focusing on problems. We are positive and proactive and, although absolutely focused on our areas of expertise, we work as a team so that BVSC is the best it can be. Above all, everything we do is to strengthen our local Voluntary and Community Sector.

We are looking for a dynamic individual to take on the day-to-day administration of BVSC. This is a key role at BVSC – a varied, interesting, creative role that requires a solid background in IT, database management, website maintenance, administration and supporting a large team.

Key Duties:

• Reviewing, refining and managing our database and website
• Ensuring the Community Directory is up to date, ‘live’ and reviewed regularly, with organisations supported to update and amend their own directory entries
• Providing administrative support to the CEO and HR & Governance Manager in their day to day work
• Supporting the Office Manager with induction and provide general support to the staff team with IT
• Being a key member of the social media and communications team
• Managing room bookings, events and CEO diary
• Supporting the Office Manager to manage the office service contracts

Planning Reviewing and Organising

• Overseeing the day-to-day BVSC administrative processes which include booking rooms, diary management, receiving phone calls, managing a general email inbox, updating our website and database, helping problem solve if occasional IT issues occur.
• Processing and recording Community Lottery applications.
• Team members are responsible for their own administration; however you will provide admin support to the organisation eg booking training courses, managing room bookings, offering support to staff that are facilitating Teams meetings/training events.
• Maintaining levels of stationery and office supplies as appropriate.
• Ensure all electronic and paper record systems which contain sensitive or person identifiable records are stored in compliance with the Data Protection Action and our Information Governance standards.
• To actively plan, support, and administer BVSC’s networks, internal and  public meetings – taking minutes when required.
• To review current electronic filing systems, keeping folders organised, up to date and using archive appropriately.
• To be a key member of the communications team that manage the BVSC Twitter, Facebook and Instagram accounts keeping them current and relevant by scheduling content created by the team.
• Raising and processing Purchase Orders to buy equipment and services for the organisation.

Communication

• Respond to general enquiries, answer the BVSC phone and being the first point of contact in the office, ensure delegation of this responsibility in your absence
• Communicating with all partners via email, letter and over the phone
• Being the key point of contact for all suppliers and support contracts

Research, Support & Development

• The post holder will help produce regular impact reports for senior staff
• Contribute comprehensively to the annual workplan, updating and completing actions as they arise
• Support BVSC and our member groups to meet quality standards as needed
• Research local and national events, training and funding opportunities to publicise for the charity sector
• To undertake any other duties which the CEO, line managers or Trustees may reasonably require.

Person Specification

Essential 

• Experienced office administrator with excellent interpersonal and communication skills
• The ability to work as part of a team and provide efficient and professional administrative support to other office members
• Excellent working knowledge of Microsoft 365 suite including Word, Excel, Outlook, and a range of 365 apps e.g. Teams, Forms, SharePoint – these are used daily
• Excellent IT skills and experience of maintenance and input to CRM database systems
• Experience of working within a framework of confidentiality and with access to sensitive personal data
• Knowledge of website management and maintenance (WordPress and Drupal)
• Experience of using various design, communication, or project planning platforms e.g. Canva, Sway
• A creative problem solver and able to prioritise a varied workload, managing conflicting priorities to meet deadlines
• Ability to develop and maintain relationships with colleagues, professionals, and voluntary sector providers across the borough
• Enthusiasm, flexibility and a positive ‘can do’ attitude
• Ability to prioritise your own workload and effectively manage several tasks at any given time
• Strong organisation and planning skills and the ability to work with initiative and with limited supervision
• The personality and temperament to deliver in a sometimes fast changing and busy environment

Desirable 

• Existing knowledge of local voluntary services and resources
• Must have access to own transport (car, motorbike, bicycle) and able to travel efficiently across the borough
• Ability to contribute own ideas and solutions to the team
• A good level of written and spoken English and grammar, numeracy, attention to detail with high level of accuracy
• Alignment to our organisational values

The Database Assistant will maintain Symplectic Grant Tracker, a key organisational database, ensuring all data is accurate and meaningful. This database holds the application portal for organisations and is how the Grants & Learning Team manage and support funded partners with their grants. You will undertake regular database administration tasks, such as adding new users, updating forms, importing data and amending the database where required by the team.

You will play a key role in the organisation around GDPR and data protection, working alongside the Database Administrator with a focus on our Salesforce databases, to ensure consistency across both systems. You’ll be working within a team that advocates for evidence-led decision making and a sustainable data culture.

You’ll be a member of the Communications & Marketing team, reporting into the Insights Manager. You’ll also be working closely with the Grants & Learning Team who are responsible for delivering our ambitious, nationwide grants programme and who currently support over 500 grassroots organisations and 18-25 year old creatives. This role will be responsible for ensuring that the correct information is stored effectively and is easily accessible, reportable and usable on Grant Tracker. The Database Assistant will assist us to demonstrate delivery against our Business Plan by programming our grants database to be the most effective at collecting and producing the data output needed by the team.

This new role will be a reliable support for users across the organisation, providing helpful and friendly support.

 About you

 You will have experience with databases, excellent administration, communication and analytical skills, and a keen eye for detail. You will be highly organised, task-focussed and have a methodical approach to your work. In addition, you’ll be able to demonstrate good understanding of regulatory and compliance practices surrounding data protection. You will lead on with the review and writing of guidance and user support materials, enabling users to feel confident in their use of databases.

You’ll enjoy liaising with colleagues and staff at all levels. You’ll be proactive, thriving in a busy environment with an ability to prioritise based on organisational need. You’ll have a collaborative approach, able to communicate to audiences with varying levels of technical expertise.

Your key data management and interpersonal skills will help us work towards our organisational outcomes; to equalize access and outcomes for children and young people, empower projects and professionals to survive and thrive, and inspire change amongst the creative ecosystem.

You will be interested in developing a career in data management, particularly in the creative sector and/or grant-making. This role will enable you to develop your technical skills while gaining a good understanding of how a grant-maker and creative industry-based organisation works, as data and data management cuts across all elements of our work.

Key responsibilities

 General administration duties

• General administrative functions for Grant Tracker: user maintenance, updating records, importing data and amending the database.
• Database administration for funding programmes: setting up funding rounds, building forms, testing and ensuring data integrity.
• Create and maintain reports and dashboards for teams across the organisation, presenting data in a useful and efficient way.

User support

• Provide training for new users and growing Grant Tracker skillsets across Youth Music with one-off and ongoing training, support the development of our ‘super-users’, maintaining relationships across the team and supporting them with their daily system requirements.
• Maintain user manuals and system documentation, building upon existing data management processes and user guides.
• General bug-fixing and user support.

 Database maintenance and integrity

• Performing database maintenance tasks, including diagnostic tests and ensuring data integrity.
• Ability to find creative and innovative solutions to solve problems and improve efficiency.
• Ensuring we comply with our own policies across all our databases with regards to GDPR legislation.
• Managing the relationship with our technology partners by gathering detailed requests for improvements or changes to the system.

General

• Carrying out all such additional duties as are reasonably commensurate with the role.
• This job description is not necessarily an exhaustive list of duties but is intended to reflect a range of duties the post-holder will perform.

Person specification

Essential

• At least one year’s continuous experience working in a similar role.
• Ability to work independently with own initiative on various ongoing projects.
• Excellent attention to detail, with high levels of accuracy and consistency.
• Good understanding of GDPR, and familiarity with approaches to ensuring data integrity.
• Strong MS Office skills, including the ability to segment, analyse and manipulate data (Advanced Excel).
• Strong relationship-building skills with the ability to provide helpful and friendly support to database users during introductory and ongoing training.
• Excellent project management skills and the ability to deliver high-quality work in a fast-paced environment.
• A fast learner, with willingness and commitment to develop further knowledge and qualifications on key systems (with support from Youth Music).
• Knowledge of and commitment to inclusion, diversity, equality and accessibility.

Desirable

• Experience in a charity, agency, youth or music organisation.
• Knowledge of grant making.
• Understanding of the music education and / or music industries landscape.
• Passion for music and interest in its benefits for individuals and society.

Job title: Supported Accommodation Administrator
Central London
Hours: 35 hours (full time) Monday-Friday 8am-4pm
Salary: £26,200 per annum

Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.

We are looking to recruit an Administrator to provide a welcoming environment to our residents and lead on the administration of systems that enables the Supported Accommodation services to operate effectively including housing management, referrals, financial management and health and safety.

This is an exciting role in our Supported Accommodation team that will be the first point of contact for the hostel and assist by inputting information on the client database to ensure that all staff have timely and accurate information about residents. You will also assist the Registered Manager in recording and reviewing documentation in relation to the Supported Accommodation (England) Regulations 2023 and our registration and regulation under OFSTED. In addition to this, you will work alongside our Support and Advocacy Practitioners to ensure that the residents feel safe, welcomed and encouraged to thrive.

Please refer to the job description for further information.

In your CV and Cover Letter, please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history. If you are invited to interview, you will be asked to complete an application form before attending due to the safeguarding regulations within our supported accommodation. 

We are committed to safeguarding and promoting the welfare of children. We require successful job applicants, staff and volunteers to complete a criminal records self-declaration and undertake a DBS check. This role requires an enhanced DBS check with barred list. It is an offence to apply for the role if the applicant is barred from engaging in regulated activity. If you are successful and have previously spent time working abroad, you will be required to obtain evidence of no criminal conviction from those counties. This is a safeguarding requirement.

Applicants must have the right to work in the UK. We are unable to sponsor visas. 

At InterAct we believe that everyone should have the opportunity to fulfil their life aspirations. We work in local communities across Essex promoting inclusion, increasing participation and independence.

The main focus of our work is improving the emotional well-being and life opportunities for children and young people with Special Educational Needs and/or Disabilities (SEND) and people who experience barriers through challenging emotional and mental health or social difficulties.

We aim to deliver high-quality, fun, safe and nurturing experiences where we will support each person to achieve their goals

We are currently seeking a skilled and flexible administrator to support our work who needs to be a self-motivated and enthusiastic team worker, able to work independently with a “can do” attitude and have excellent communication skills.

InterAct is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. If you are a successful candidate you will be required to undergo an enhanced criminal records check with the Disclosure and Barring Service.

Working for InterAct is a fantastic opportunity to join a busy & lively team while making a massive difference to the lives of the children, young people and families we support!

Key Tasks and Responsibilities: 

Administration

• General office and administrative duties to ensure effective service delivery
• Providing phone and email cover for the office
• Work with the various delivery teams to ensure effective inputting and collation of information and data with regular use of Excel, Word, bespoke databases and booking systems
• Regularly contact service users by telephone and email to help identify needs and signpost appropriately
• Prepare and dispatch information packs/activity programmes
• Monitor/order office stationery and equipment
• Maintain any paper records, cloud/server-based documents, filing and archiving etc

Programme Development & Delivery

• Working with the various teams to support the planning and coordination of events and fundraising

Health & Safety

• Promote safeguarding and the welfare of young people and vulnerable adults, contributing to InterAct’s safeguarding processes and staff responsibilities
• Adhere to organisational and service-specific policies, procedures and guidelines

General

• Operate in accordance with InterAct`s core values and to the highest professional standards
• To adopt a positive and flexible attitude to all our clients, volunteers and staff - and to relate to them in ways that affirm and increase their dignity and self-respect
• Maintain organisational, client and colleague confidentiality
• Working closely with other members of staff to share best practice
• Attend regular supervisions, staff meetings and any agreed training opportunities
• Liaising with external contractors and consultants
• Undertake occasional travel as required by the duties of the post
• To promote and foster the Charity's reputation and standing within the community
• To work collaboratively, in an open, supportive and co-operative manner
• To promote equal opportunities in all areas of work
• To undertake any other duties commensurate with the post which may reasonably be required

If you would like to apply, please complete and return the InterAct application form.

Supporting Victims of Sexual Violence has been supporting victims and survivors of sexual abuse since 1994, and today provides a range of services to anyone in Derbyshire and Derby City who has experienced sexual abuse, assault or violence, including their friends and family members. We support people irrespective of age, gender or when the abuse occurred. 

We're looking for a highly motivated and dedicated Administrator to join our friendly, professional and passionate team to provide high quality administrative duties to the SV2 team, across all services and ensure the proper flow of office procedures.

The successful candidate will maintain a positive and friendly company image by acting as the first line of contact to visitors, clients, and stakeholders in person, online, and via telephone. You will be responsible for answering the phoneline, taking referrals and signposting, ensuring appropriate notes are made on the Organisation’s secure database.

You could be the right person for the role if you have

• A minimum of two years’ experience of undertaking administrative duties
• Experience in delivering services in a confidential environment
• Responding to queries and problem solving
• Able to communicate in a concise and professional manner with a range of staff at various levels, both internal and external to the organisation
• Ability to demonstrate a methodical, organised and flexible approach to work
• Competent multi-tasking skills
• Full driving licence and access to a reliable vehicle with business insurance

We're keen to hear from you if you are looking for a new and exciting challenge.

In exchange we offer a competitive salary, 27 days annual leave plus bank holidays and a comprehensive employee wellbeing service.

This role is subject to Enhanced DBS certification and Police Vetting due to the nature of our services. You can find out more about our recruitment of ex-offenders policy by contacting us

Closing date for completed applications is Midnight on Thursday 27th June 2024

We reserve the right to close this vacancy early if we receive sufficient applications for the role  Therefore, if you are interested, please submit your application as early as possible.

Job Type: Full time, Permanent 

Full-time hours: 37.5 per week (however would consider applications for 30 hrs per week) 

Are you ready to be at the heart of an organization that’s revolutionizing music education in the UK? Dalcroze UK is on an exhilarating journey of growth and transformation, and we're on the lookout for a proactive and enthusiastic Administrator to join our team! No need to worry if you’re new to some of the tasks – we provide full training to ensure you succeed!

What You'll Do:

As our new Administrator, you'll be the backbone of our operations, supporting our mission to spread the magic of Dalcroze Eurhythmics across the country. Your role will be diverse and dynamic, including:

• Event Management: Assist in organizing our inspiring courses, events, and exams, ensuring every detail is perfect.
• Financial Admin: Help us keep our financial records in top shape, supporting our financial health and transparency. Basic bookkeeping skills would be helpful, but full training will be given.
• Digital Mastery: Manage and enhance our website, making it a go-to resource for our community, and keep our followers updated through our social media platforms.
• Trustee and Member Support: Provide crucial support to our Trustees and members, helping to foster a vibrant and engaged community.

Work Environment:

• Remote Flexibility: Work from the comfort of your home while staying connected with our team via phone, email, and Zoom.
• Travel Opportunities: Attend exciting events and meetings across the UK (with travel and accommodation fully reimbursed).

Key Events:

• Intensive Training Weekend Courses: Be a vital part of our high-energy training weekends.
• Spring Course in Manchester: Join us over the Easter break to support our innovative Spring Course.
• Summer Course in Cardiff (2024): From 4th to 10th August, immerse yourself in our biggest event of the year, held in vibrant Cardiff.

 Additional Responsibilities:

• Annual Board Meeting in London: Attend our in-person board meeting each year and ensure accurate minute-taking.

Why This Role Is Special:

This isn't just a job; it’s a chance to be part of an exciting period of growth. Your contributions will be essential to the smooth running of our charity and the nurturing of a positive, engaged Dalcroze community. If you're looking for a role where you can make a real impact and be part of something truly special, this is it!

Ready to join our journey? Apply now and let’s make a difference together!

To apply, send your CV and a cover letter explaining how you fit the role by 23rd June 2024.

Interviews will be held w/c 8th July over Zoom.

Fourth Monkey is seeking a dedicated and enthusiastic individual to join our team as a full-time Academic Administrator to join a dynamic staff team based in the North London training centre. The successful candidate will play a vital role in helping Fourth Monkey achieve its organisational objectives, including providing essential support to the Director of Training and the Senior Management team managing compliance and best practice in the coordination of student attainment and assessment and compliance with OfS regulations.

The job pack contains full details in relation to the job role and the job specification. We ask candidates to please read all the information carefully before applying.

Fourth Monkey is committed to creating a diverse and inclusive environment in which everyone can thrive. The ideal candidate will have excellent communication, administrative and organisational skills. An interest in performing arts is beneficial.

This role is about supporting student success. 

Loughborough Community Centre (LCC) was established in Brixton in 1981, as a positive outcome from the Brixton Uprisings. We operate from the Max Roach Centre in Brixton south London.   

If you're looking for a dynamic work environment with strong community values that are embedded through our approach to Listen, Collaborate and Create meaningful activities and the opportunity to make a real difference supporting vulnerable and disadvantaged children and their families, then the Business Administrator role may be the right fit for you.

It's a role full of possibilities as you will provide administrative support to trustees, a director and the wider LCC workforce. The job holder will be expected to be competent in their area of work, delivering a seamless professional service in line with the company’s mission.   

We will work together on a shared mission to create:

A safe place where children, young people and families can come together, to play, thrive and succeed.

Purpose of the job:To work within our busy and diverse community organisation to lead and be a first point of contact with office administration, organisation and communication through performing and updating administrative duties.

What you would do:

Oversight and day to day management of the overall business administration, including:

• Keeping well-organised files and records of business activity including HR and H&S
• Researching company data and archived reports
• Keeping computer databases up to date - Salesforce 
• Interacting with stakeholders either on the phone or in person
• Providing office support including stakeholder and employee support
• Following up on business communications, billing, and ordering
• Learning about the company's mission and available products/services
• Educating clients about what products/services are available and how to engage in them
• Building relationships with all stakeholders
• Preparing documents by uploading, printing, copying, and binding
• Writing and editing company correspondence
• Assisting with minor technical support
• Acting as a personal assistant to the Director and Board of Trustees
• Scheduling appointments and events
• Giving feedback on office efficiency and suggesting possible improvement

The ideal candidate will have a satisfactory Enhanced DBS check, experience of working within a business administration role, proficiency in Microsoft Office Suite, office management skills, filing, book-keeping, time management, organisation, communication, scheduling, typing, uploading, problem solving, order management, billing, multi-tasking, reporting, researching, ordering, attention to detail, invoicing, interpersonal and personal assisting skills.

What we offer: A highly competitive salary, Employee Assistance Programme for staff mental health wellbeing and support, regular socials, team building and on the job training opportunities. 

The role is subject to suitability checks and references.

Centre 33 is looking to recruit an experienced Receptionist with strong administrative skills, significant experience of handling a busy reception and effective communication and organisational skills. An empathetic, non-judgemental and welcoming disposition is essential to this post.

Your role will be to respond to all incoming communications and enquiries from young people seeking support as well as their families and carers, and professionals from external agencies. You will be working within one of our Drop in settings and helping to manage a busy waiting room as well as handling confidential communications coming via the phone, email, SMS and social media.

You will be part of a wider team providing an open access 'one stop shop' offering information and on-going support to young people (aged 13-25), about how to make informed choices about their emotional wellbeing, work, education & finances. So young people need you to be welcoming, supportive and able to work in a confidential way.

You will have wide-ranging and demonstrable experience of working within a busy office and handling sensitive information. You will be integral to connecting our Support Workers to the young people seeking help. You will keep them up to date of all communication and help them to respond to young people trying to access services, often reaching out for the first time. You will also help to make sure our amazing Drop in volunteers are supported and tasked with jobs for the day. Administrative duties will include updating databases, running data reports for the service managers and ensuring the team have all the necessary documents to provide an efficient service. You will help the team to send confidential documents to young people and those supporting them. You will be liaising with medical professionals and representatives from partner agencies so you will also have excellent business communication skills.

Your main base will be Cambridge but you will work alongside colleagues working from all our hubs across Cambridgeshire and Peterborough.

This post is subject to a DBS check and references.

Centre 33 strives to be an equal opportunities employer.

We welcome discussions about part time and flexible working arrangements.

#Adminstration #AdmistrativeSupport #Adminstrator #Receptionist #FrontofHouseReceptionist #Admin

About the role

The Hardman Trust supports people on long prison sentences to take their next steps in life. As the office, grants and programmes administrator your role is to help make this a reality through the day-to-day support of our work. You’ll help to ensure our programmes run smoothly, and that the staff have the administrative support they need to provide a quality service to people accessing our programmes. 

Your role will evolve over time, to reflect the changing needs of the charity, but will primarily involve office tasks (post, inboxes, phone calls), as well as the administration of our various programmes (letter writing, updating the database, record keeping). You will share an office with our office volunteers and one of our programme managers, and you will work closely with the broader team via online meetings.

You'll be based at our Waterloo office, a few minutes walk from Waterloo station. Hours can be flexible. 

About you

With an enthusiasm for our mission, you will be well-organised, motivated and eager to support those we are here to serve. As the first point of contact for anyone calling or emailing the charity, you will be responsive, and have good customer service and communication skills. You'll be proactive, solution-focused, and enjoy helping to keep the charity organised. You'll be happy working on your own, and also alongside others. You'll be at any stage in your career, but with a positive mindset and eagerness to develop and grow as the charity develops and grows.

About us

• Our purpose: We support people on long prison sentences to take their next steps in life so they benefit, their families benefit and the wider community benefits too.

• Our vision: A future where everyone can achieve their potential within and beyond prison.

• Our mission: Specialising in the unique needs of people on long sentences, we provide tailored practical and financial support to help people find belonging, move into work or training, and reach their personal goals.

Read more in the attached person specification and job description

Do you have a genuine interest in managing membership data and processing membership income? Are you keen to be a database champion and be responsible for the integrity of data? If so, this role could be for you.

Your responsibilities will include being an expert user of Microsoft Dynamics with the ability to perform complex database processes, queries and exports.

Ideally, you will have excellent communication and numeracy skills, with the ability to act as the membership team’s key contact for data and income processing. You will have experience of processing Direct Debit payments, expertise in managing Gift Aid claims with an excellent knowledge of Gift Aid regulations.

You will have in-depth knowledge and significant experience of using Microsoft Dynamics at supervisor level for data entry, data administration and reporting.

• Full-time, permanent position
• Salary circa £31,779 per annum with the possibility to increase for an exceptional candidate
• Hybrid working – Tuesday and one other day in the London office (SW7)

 Benefits:

• 27.5 days holiday plus 8 bank holidays
• Pension – 4% - 10% of your salary
• Life insurance
• Civil Service Sports and Social Club Membership
• Interest free travel season ticket loan
• Exhibition and discounts

To find out more, please share your CV with me

Applications are being reviewed on a rolling basis.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Location: St John's House
Contract Type: Permanent/ Full time
Salary: £23,918 - £26,785 per annum (Band 2.2 - 3.1)
Hours: Full Time - 35 hours per week
Benefits: Generous annual leave entitlement, Competitive employer pension contribution.

An experienced administrator with a background preferably in property is sought to join the team in Bury and contribute to the work of the Property team.

The Land and Property Services Team has responsibility for property assets through maintenance and refurbishment of property, acting as landlord and tenant and ensuring all residential properties are compliant with regulations, including Health and Safety.

The Property team has responsibility for residential properties (parsonages) across the area. As the team’s administrator, the postholder is responsible for ensuring accurate records are maintained for utilities, safety and alarms as well as programmed improvement work. They also support the team’s other work through a range of administrative duties. The post holder has the direct responsibility of liaising with utility companies, local authorities and contractors for payments.

To succeed in the role, the candidate will have experience managing processes in a property environment, including managing lettings and dealing with utility companies and local authorities. The candidate will be a competent user of Excel and databases in order to organise and record inspections, communications, invoicing and relevant data in an efficient and effective way. As the first point of contact to queries by phone, email or letter, the candidate will use excellent communication skills and a ‘can do’ approach to respond to queries in a timely and appropriate manner.

To apply, please click the APPLY button. Application should be made via a laptop or desktop rather than a mobile device. Please refer to the job description and person specification for further information regarding the role.

Closing Date: 5pm, Monday 8th July 2024 Interview: Wednesday 17th July 2024 at St John’s House, BL9 0ND

The candidate may also have experience in the following: Real Estate Administrative Assistant, Property Coordinator, Leasing Coordinator, Property Operations Assistant, Real Estate Office Assistant, Property Management Support Specialist, Tenant Services Coordinator, Property Administrative Coordinator, Real Estate Support Specialist, Property Services Assistant, Leasing Administrative Assistant, Property Administration Assistant.

REF-214737