Database and office administrator jobs

As a Trainee Energy Advisor, you will help householders access the support available to them. You will work directly with clients, giving clear, practical advice to help them to make informed choices.

This is a varied role combining client support with accurate case management. You will keep clear records and contribute to a service that makes a real difference to households.

Specific responsibilities

An applicant appointed to the role will be expected to:

• Monitor the advice line and/or other telephone advice projects making and receiving calls from people who may need help with energy related issues.

• Accurately record client details and use your knowledge to assess help and support needed.

• Identify energy improvements that can be made to clients’ properties and refer to installers who can fit them.

• Listen attentively to callers and respond to their needs in an empathetic way during difficult conversations.

• Report any safeguarding or safety concerns promptly to the designated Safeguarding Officer, ensuring appropriate follow-up actions are taken and documented to maintain client safety and wellbeing.

To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.

About you:

Essential attributes for this role include:

• Maths and English GCSE (or equivalent qualification)

• Previous experience of providing advice or within a similar customer service environment

• Proficient communication and problem-solving skills

• Strong sense of empathy and compassion

• Accomplished at using a range of Microsoft packages including Word and Excel

• Awareness of confidentiality and safeguarding processes

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.

Benefits:

CSE offer a range of other benefits including:

• You will be entitled to 25 days' paid holiday (plus statutory holidays)
• Subsidised bike purchase and Tech Scheme
• Life Assurance
• Health Cash plan
• Retail discounts
• Discounted breakdown cover and many more.
• We will pay fees and expenses on relevant training courses.
• We are flexible with the working hours of this role and will discuss this openly if you are invited to interview.

How to apply

To apply, please download and complete the application form available from our website at CSE. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification and job description.

To be considered for this role an application form must be sent to our email address. Please see details on our website.

We will be running two rounds of interviews with the expectation that we will offer jobs to successful candidates after each round. We will consider you for all interview dates as indicated on your application form as long as your application has been submitted before the relevant closing date, as described below.

The closing date for applications is 17.00 on Tuesday 2 June 2026.

Interviews are expected to take place on Thursday 11 and Friday 12 June 2026 in person at our Bristol office

The closing date for the second round of applications is 17:00 on Tuesday 28 July 2026.

Interviews will take place on Wednesday 5 and Thursday 6 August 2026 at our offices in Bristol.

If you have not heard from CSE by 17:00 on Friday 31 July, please assume that your application has been unsuccessful.

Severn Hospice is one of the region’s leading charities, caring for people living with incurable illness across Shropshire, Telford & Wrekin and Mid Wales. We are looking for an organised, dynamic and empathetic Community Fundraiser to join our dedicated Income Generation team.

With your genuine enthusiasm for engaging people, you will help build and nurture relationships with local groups, organisations and individuals who support our work. You will inspire and guide supporters to fundraise safely and creatively, delivering a range of community fundraising activities that grow income, raise awareness and strengthen long-term support.

Just like our care, our relationships with supporters are individual and with your excellent interpersonal and organisational skills, you will provide outstanding stewardship to our supporters, ensuring they feel valued throughout their fundraising journey. You will also manage community fundraising initiatives such as activities, events and collections, ensuring they are well organised, compliant and successful.

With an eye for detail, you will also maintain accurate records, support income targets and contribute ideas that help develop and grow community fundraising across the region.

Severn Hospice is a truly rewarding place to work. If you are an enthusiastic team player and passionate about making a real difference in your community, we would love to hear from you.

This vacancy may close early depending on the volume of applications.

Oxford Hospitals Charity is seeking an organised, collaborative and engaging individual to join our Major Gifts Team working across the Oxford University Hospitals NHS Foundation Trust to make a tangible impact on the lives of patients and staff.

The Major Gifts & Trusts team plays a key role in securing significant income from individuals, charitable trusts and foundations to support transformational projects across our hospitals.

The role is central to ensuring fundraising activity runs smoothly and efficiently, helping to coordinate projects, maintain accurate records, manage donor and internal queries, and support engagement across the wider charity and NHS teams.

Join our small but impactful team to support our donors in funding projects that significantly improve patient care, and contribute to groundbreaking research, staff development, and training.

We are looking for an organised and proactive individual to identify new prospects (trusts, foundations, corporates and major donors) to support to the philanthropy team in their fundraising efforts.

The role will help develop and expand our prospect pipeline by identifying new opportunities and supporting the philanthropy fundraising team.

This is an exciting time to join The Christie charity as we embark on a period of transformational growth with the launch of key capital appeals enabling us to see a real step change in our income. We are looking for dynamic individuals to join our successful fundraising team at this exciting time

Leeds Mind promotes positive mental health and wellbeing, and provides help and support to anyone who needs it in and around Leeds.  We have faith and optimism in our clients and so the services we deliver are built around their needs. We support the people of Leeds to discover their own resources to ‘recover’ from periods of poor mental health, and to live life independently with their mental health condition. 

Our values of Being Open, Supportive, Brave, Connected, and Resourceful are pivotal to the work we do.

Belonging at Leeds Mind

Leeds Mind is committed to creating an inclusive environment – equity, diversity and inclusion are at the heart of everything that we do.

We are committed to ensuring that our colleagues, volunteers and people who access our services feel a sense of belonging at Leeds Mind that gives them the confidence to share their unique perspectives and experience.

By creating an inclusive environment that fosters belonging, we aspire to attract colleagues and volunteers who offer diversity of experience and thought. We believe this will ultimately improve the service we provide as well as the employee and volunteer experience.

To find out more about how we are developing this you can visit our website.

Our Service

The Training Team is part of Business Development and delivers high quality, evidence based mental health training to organisations across Leeds and Yorkshire. Our training helps workplaces build awareness, confidence and practical skills to support mental health and wellbeing for their employees.

The Role

We are looking for a highly motivated, engaging and experienced Mental Health & Wellbeing Trainer to join our growing Business Development team who can deliver, develop and continuously improve high-quality learning experiences. You will deliver a wide range of training to corporate clients, using interactive, inclusive and evidence-based approaches. Alongside delivery, you will play a key role in developing innovative training products and ensuring our offer remains relevant, engaging and impactful for modern workplaces. You will also support the wider success of the training service, including contributing to income generation, maintaining accurate records, and supporting continuous improvement through feedback and evaluation. Working with a range of corporate clients, you will understand their needs and help shape training solutions that deliver both impact and value.

You will demonstrate a strong commitment to safeguarding, equality, diversity and inclusion, and delivering training in a trauma-informed and person-centred way.

This is an exciting opportunity to contribute to both improved workplace wellbeing and income generation for Leeds Mind.

Essential Skills and Experience:

• A recognised teaching or training qualification (Level 4 and above)

• A full UK drivers’ license and use of a car

• Excellent communication and facilitation skills that engage, challenge and support learning across diverse audiences.

• Confidence designing and delivering highly engaging training using a range of methods,

including storytelling, experiential activities, discussion and scenario‑based learning.

• Strong ability to use digital tools and training technology to create interactive, engaging learning experiences in face‑to‑face, online and hybrid settings.

• Adaptable and solution‑focused, with a proactive “can‑do” approach to problem‑solving and responding to challenges or change during delivery.

• Strong organisational and time‑management skills, able to manage competing priorities and meet deadlines.

• Confident use of Microsoft Office and online delivery platforms (e.g. Teams and Zoom), including interactive features to enhance engagement.

• Curiosity and motivation to continuously improve training practice and try new approaches.

• Proven experience of delivering training to a diverse range of stakeholders /workplaces.

• Substantial experience within a teaching/training setting.

• Working within a mental health setting.

• Designing, developing, and evaluating a wide range of learning interventions.

• Living our core values every day.

Interview Date: Thursday 11th June 2026

The role is based at Clarence House, Clarence Road, LS18 4LB with delivery of training across Yorkshire.

Successful candidates will be required to undertake a right to work in the UK check as well as a standard DBS check. 

At Leeds Mind, we've made significant progress in Equity, Diversity, Inclusion, and Belonging in recent years, resulting in a genuinely diverse team. We are committed to maintaining strong representation in our workforce and always encourage applications from LGBTQIA+, culturally diverse, neurodivergent, and disabled individuals.

Reg charity number: 1007625

AT Beacon Project Support Officer (Operations & Data)
Salary: £26,500 – £28,000 per annum (depending on experience)
Contract/hours: 12-month fixed term (with potential to extend) | 35 hours per week (flexible, with occasional evenings/weekends)
Location: Hybrid – Office / Home / Community Sites (Lambeth)

About the Role

This is a pivotal role at the centre of a growing, community-led health initiative. The Project Support Officer (Operations & Data) will play a key part in coordinating day-to-day operations, monitoring performance, and ensuring the smooth delivery of the AT Beacon Project.

Key Responsibilities

• Programme Operations & Delivery: Coordinate Beacon Hub activities and manage operational logistics and support the delivery of key initiatives, such as the Fruit & Vegetable Prescription Programme.
• Data, Reporting & Insights: Maintain accurate and high-quality data systems, produce regular reports, support dashboard development, and analyse trends to inform decision-making.
• Stakeholder & Partnership Support: Act as a key point of contact for internal teams, community partners, and public health stakeholders. Support effective communication and collaboration across the project.
• Senior Leadership Support: Assist with SMT coordination, prepare briefing materials, and track actions and deadlines.
• Events & Outreach: Contribute to planning and delivering community events, workshops, and outreach activities.
• Communications & Digital Support: Support website updates, digital content creation, and social media activity.

Person Specification

• Essential: Experience in project/operations/data roles; strong organisation; data reporting skills; MS Office proficiency; strong communication
• Desirable: Public health or social prescribing experience; partnership working; monitoring & evaluation knowledge.
• Core Competencies: Ownership and accountability, Analytical thinking, Adaptability and problem-solving, Collaboration and relationship-building, Attention to detail.

Why This Role Stands Out

Opportunity to shape a growing community health model, work with senior leadership, and make a visible impact on health inequalities.

How to Apply

If you are passionate about advancing health and wellbeing in Lambeth and possess the drive to make a tangible community impact, we invite you to apply.

To be considered, please submit your CV along with a completed application form.

Closing date: 11 June 2026.

STRICTLY NO CONTACT FROM AGENCIES OR MEDIA SALES

At Age UK Kensington & Chelsea, we believe that ageing should be about living well — staying connected, independent, and fulfilled at every stage of life.

Age UK Kensington and Chelsea’s Memory service provides support for people living with mild to moderate dementia, focusing on living well, providing relevant information on diagnosis and engaging in activities such as memory work.

The service is delivered through a range of channels, including face to face, home visits, telephone and email, through Maintenance Cognitive Stimulation Therapy Groups across the Royal Borough of Kensington and Chelsea.

As well as responding to enquiries and carrying a caseload, the role focusses on continuous improvement of the service by implementing best practices and contributing to the development of more effective procedures to enhance service delivery and client outcomes.

We are recruiting part time - 2 days per week - come and join our fantastic team!

We will be interviewing on a rolling basis, so please don't wait to apply!

Due to the number of applicants we may not be able to respond to all unsuccessful candidates.

Clinical Research Coordinator

Permanent

Salary: £14,400 - £15,600 pro rata salary 

21 Hours per week

About us: We are the Society for Endocrinology. We bring together the global endocrine community to share ideas and advance our discipline. As a membership organisation, we support scientists, clinicians and nurses who work with hormones throughout their careers. We also engage policy-makers, journalists, patients and the public with hormone science to encourage informed health decisions, and to demonstrate the value of endocrinology to the wider world.

About the role. We have an opportunity for a Clinical Research Coordinator to join our Clinical Programmes team and support our growing portfolio of clinical research studies. This role plays a key part in ensuring the smooth delivery of research studies, helping to drive progress and meet key milestones.

As Clinical Research Coordinator, you will be managing the day-to-day operational aspects of the research studies. You’ll act as a central point of contact, collaborating confidently with clinicians, nurses, patient groups and other stakeholders to ensure studies run efficiently and effectively.  With a keen eye for detail, you’ll maintain accurate documentation and site files, ensuring readiness for audits and inspections.

About You. You bring experience, and/or proven know-how in clinical research coordination or research project management.  You’re highly organised, able to juggle multiple priorities and thrive in a collaborative environment.  Your strong written and verbal communication skills help you build effective working relationships with stakeholders and your tech-savviness and understanding of regulatory frameworks allow you to work confidently with study systems and processes.  

We Welcome all Applicants. If you don’t meet every requirement listed in the job description, we still encourage you to apply. We are committed to fostering a diverse and inclusive workplace where all team members feel valued, respected and empowered to bring their authentic selves to work. If this role excites you, we’d love to hear from you.

For more information about us as an employer and the work we do, please visit the Society for Endocrinology website 

Closing date for applications 18 April 2026

Location Central London, London Bridge Hybrid (Min of 1 day per week in our Central London Office)

Salary £32,450

Application Deadline Sunday, May 31, 2026

The Role

This is an exciting opportunity for an experienced Supporter Care and Donation Processing professional to join our high performing Supporter Care Team at Brooke.  You will work as part of a busy Supporter Care and Fulfilment team providing high quality donation processing and fulfilment services, and the highest levels of supporter care. You will be responsible for completing donation and fulfilment day-to-day tasks within a busy Supporter Care team, including liaising/collaborating closely with the Finance and Database teams and other internal teams; always with a view to providing a first class donor experience whilst also seeking to retain and increase support of Brooke.

You will be joining a busy team, working very closely with Supporter Care colleagues to deliver excellent service provision to a variety of stakeholders and will support across both the Donation & Fulfilment, and Supporter Contact areas to ensure excellent Supporter Care provision at every touch point, for every supporter who interacts with us.

Criteria

You will have good experience of providing excellent supporter care to supporters and processing donations and fulfilment related work within a Supporter Care or Customer Services team, be able to communicate effectively with different audiences via a range of channels, and be able to demonstrate a passion for Brooke’s cause and talk confidently about our operational work.

You will need to multitask effectively, and have strong experience of handling complex administrative processes and being able to prioritise your workload and multitask effectively, enlisting support from other team members to do so.  You will be comfortable with working reactively to the changing demands within the team.

You must be able to demonstrate a keen eye for attention to detail and accuracy of work managing your own day-to-day tasks and workload, as well as be a keen team player, contributing towards a positive team culture by engaging with and supporting others.

At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under 25 as these groups are currently under-represented at Brooke.

We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you.

We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible.

Closing Date: 30 May 2026

Interview: w/c 8th June 2026

About Spear

Spear is a national youth employment charity. The award-winning Spear Programme was launched over 20 years ago, and is now running in 18 Spear Centres across the country, equipping unemployed 16–24-year-olds facing barriers to employment with the skills and mindset they need to secure work and thrive in work and life. 

About the role

This is an exciting and varied, relationship-focused role within a successful corporate partnerships team. Working with the Head of Corporate and Employer Partnerships, you’ll help manage partner relationships, develop funding proposals, track income, and identify new business opportunities to support strategic growth.

You’ll also lead corporate volunteering initiatives, creating meaningful engagement opportunities with Spear trainees through workshops, mock interviews, and visits. From planning to follow-up, you’ll ensure a high-quality experience while supporting events and wider engagement. This role suits someone organised, proactive, and confident building relationships, who is motivated to make a tangible difference in a mission-driven, faith-based organisation.

Key information:

• Salary: £30,000
• Full-Time, One Year Fixed-Term Contract 
• Location: London Office 
• Closing date: Tuesday 2nd June (We interview on a rolling basis and will close the role early if we find the right candidate)

For more information please read through our Job Specification and Work with Us Pack.

If you require any reasonable adjustments as part of the recruitment process, please let us know.

Person Specification

• A practising Christian, passionate about personally representing the values and beliefs of Spear, and our mission to equip and support young people facing barriers to employment.
• Strong organisational skills, with the ability to manage multiple priorities, establish effective processes and structures, and maintain a high level of attention to detail.
• Excellent communicator with strong interpersonal skills and the ability to build rapport and engage effectively with people from a wide range of backgrounds and professional levels.
• Strong and effective project coordination skills, with the ability to bring together multiple stakeholders to deliver shared outcomes.
• Self-starter with the ability to take initiative and work independently.
• Fundraising experience is desirable but not essential.
• IT literate, with a good working knowledge of MS Office (including Word, Excel, and PowerPoint).

Charity People is excited to be partnering with The Talent Foundry again, a national education and social mobility charity, as they recruit a Programme Coordinator - a vital role at the heart of delivering their award-winning employability and skills programmes to thousands of young people each year.

About The Talent Foundry

The Talent Foundry is a high-impact social mobility charity supporting young people aged 7-18 from under-served communities to build confidence, unlock their talents and develop the skills they need to succeed in higher education and the workplace.

They achieve this by:

• Delivering free, skills-based workshops co-created with schools and employers
• Connecting young people with industry professionals and aspirational career pathways
• Encouraging employers to value potential over background
• Partnering with major organisations including Barclays LifeSkills, Dell Technologies, KPMG, ICAEW, Network Rail, NHS and more

Working with 70,000+ young people each year, TTF is ambitious, fast-growing, and committed to scaling its impact through its five-year strategy, Ambition 2030, which aims to reach one million young people.

About the Role

This business-critical Programme Coordinator role ensures the smooth, efficient and high-quality delivery of The Talent Foundry's workshops and programmes across the UK.

Highly administrative, fast-paced and detail-focused, this role suits someone who thrives on organisation, problem-solving and keeping complex delivery moving seamlessly in the background. You will be the operational backbone of multiple programmes across primary and secondary schools.

You will:

• Provide excellent customer service to schools, partners and facilitators
• Manage bookings, scheduling, logistics, diaries and communications
• Support Programme Managers by delivering end-to-end programme administration
• Maintain accurate systems, spreadsheets and CRM records
• Coordinate facilitators, travel, equipment and technical needs
• Monitor feedback and help ensure brilliant participant and partner experiences
• Contribute to continuous improvement and efficient ways of working

This is a hybrid role requiring confidence working remotely, strong communication skills and the ability to stay self-motivated while balancing multiple priorities.

Key Responsibilities

Programme Coordination & Administration

• Coordinate multiple programmes simultaneously, ensuring smooth end-to-end delivery
• Manage school bookings, session schedules, logistics and facilitator allocation
• Provide clear and timely communication to teachers, partners and internal teams
• Support Programme Managers to meet programme goals and timelines

Systems, Processes & Data

• Use spreadsheets, databases and CRM systems to plan, track and report on activity
• Ensure all processes are followed accurately, contributing to efficiency improvements
• Manage travel, accommodation and technical arrangements for sessions and events

Customer Service & Continuous Improvement

• Deliver excellent service for schools, volunteers and facilitators
• Gather and act on feedback to help improve programme quality
• Occasionally attend workshops to observe delivery and understand impact

Team Contribution

• Work collaboratively with Programme Managers, Coordinators, facilitators and the Schools Engagement Team
• Attend monthly Team Together Days in London
• Uphold safeguarding, data protection, and organisational policies
• Demonstrate a "one-team" approach, contributing to a positive and inclusive culture

About You

You will bring:

• Strong organisational and administrative experience
• Confidence managing multiple deadlines in a fast-paced environment
• Experience working in the charity sector/education sector/university space
• Excellent communication skills and a warm, professional approach
• Strong proficiency with Microsoft Office (especially Excel and spreadsheets)
• A solutions-focused mindset and the ability to stay calm under pressure
• Experience coordinating projects or programmes
• CRM experience (essential)

A passion for social mobility and supporting young people is essential.
TTF particularly welcomes applicants with lived experience of the challenges faced by under-served communities.

Salary, Benefits & Working Arrangements

12 month FTC
Salary: £26,500
Monthly in-person Team Together Days in London (approx. 2-3 days per month)
37.5 hours per week 

• 28 days holiday + bank holidays
• Hybrid home-based working
• Monthly Team Together Days in London (travel required)
• Travel to school sites nationwide (expenses paid)
• £500 annual learning & development budget
• Employee Assistance Programme
• Cycle to work scheme
• Enhanced maternity package after three years
• Pension scheme with employer contributions
• Birthday afternoon off

How to Apply

If you are excited by this opportunity and keen to play a pivotal role supporting young people to discover their potential, please send your CV to to request the full job pack.

If your experience aligns with what we're looking for, we'll be in touch to arrange an initial Teams call and talk you through the next steps.

Key Dates

Launch: Tuesday 26th May 2026
Closing date: 9am Tuesday 2nd June
Interviews: 1st Stage - week commencing the 8th June, 2nd Stage - Wednesday 17th June at a London venue

Equity, Diversity & Inclusion

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Community Fundraising Assistant - North 

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?

Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.​

After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!

It is a fantastic time to be joining us and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraising Assistant - North, to join our Community and Digital Fundraising team.

• Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
• Are you able to provide friendly and professional support to fundraisers and supporters?   
• Do you have experience in supporting events or community activities?
• Do you live in either Scotland, North East England, North West England or the East Midlands? 

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Have you answered Yes to these questions?

Does this sound like the opportunity to really take the next step in your career?

Excited to learn more about this position? Then please take a read through our recruitment pack which is included within this advert.​​​

If you have the skills and ambition that we are looking for we are excited to receive your application.  We are really looking forward to welcoming a new member to our team!​

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

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We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.​

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

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Good systems enable better care.

We’re so grateful for all our supporters. We want them to feel valued as they generously support our mission to empower churches to end homelessness in the UK. And to do that well, we need someone who is passionate about people, data and systems. Great supporter care depends on accurate data. 

Are you highly organised, great with people and confident working with CRM systems? Do you have excellent attention to detail and enjoy improving processes, data quality and reporting? 

This is an exciting, varied and hands-on role combining supporter stewardship, CRM management, reporting and insight. You’ll play a key role in ensuring supporters receive excellent care and stewardship, while taking ownership of CRM data quality, reporting and continuous improvement across our systems. 

Reporting to the Fundraising Lead, you’ll support the development of our CRM, maintain high standards of data quality, producing clear reporting and insight, and help improve how we use data across the organisation. You’ll play a key role in future CRM developments. 

As part of a small but growing team, you’ll work closely with colleagues across the organisation, so the ability to build strong relationships and collaborate effectively is essential.

We are passionate about combining professional excellence with spiritual passion. The first quality we look for in our staff is a commitment to the work we do, matched by integrity and a desire to live out our values. A deep commitment to the Christian faith is essential, alongside the ability to communicate the nuance of our faith-driven work sensitively, maturely and passionately.

This is a hybrid role across our Peterborough, Nottingham, Cambridge and Norwich offices, alongside home working. Wednesdays are a regular team day in Peterborough and are a key part of how we work together. We usually work in person around two days per week, with flexibility on the rest of the pattern. 

We are committed to staff wellbeing and offer a range of benefits including generous annual leave, retreat days, sabbatical leave, an employee assistance programme and a generous workplace pension.

Help us strengthen how we use data to serve our mission. 
Help us empower churches to end homelessness in the UK. 

To work on the Warm and Safe Wiltshire project to help Centre for Sustainable Energy (CSE) support the long-term wellbeing of disadvantaged households across Wiltshire, particularly individuals living in fuel poverty, those with health conditions, and communities that are otherwise hard to reach, including Armed Forces and veteran communities. As part of the Household Energy Services (HES) team, the Wiltshire Community Outreach Energy Advisor will bring experience engaging with different groups, charities, and local authorities. The post requires excellent customer service skills, personal resilience, and the ability to maintain professional boundaries. The role is primarily field based, delivering face‑to‑face energy advice, conducting home visits, and providing presentations to community groups and frontline professionals across Wiltshire.

Pay and conditions.

• We are flexible with the working hours of this role and will discuss this openly if you are invited to interview. 
• The salary for the role will be £29,024 per year (pro rata), rising to £31, 895 per year (pro rata) upon successful completion of probation period.
• You will be entitled to 25 days’ paid holiday (plus statutory holidays).

CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.

We will pay fees and expenses on relevant training courses.

Specific responsibilities.

An applicant appointed to the role will be expected to:

• To travel across Wiltshire to arrange and deliver events, workshops, talks and presentations to target support to vulnerable householders.
• To increase awareness of Warm & Safe Wiltshire amongst the Armed Forces community and other community organisations in Wiltshire.
• Develop, maintain and build upon new and existing partnerships with the Armed Forces and community partners.
• To provide face-to-face support for Wiltshire residents with energy-related issues so that they can stay safe, warm and healthy at home.
• To deliver outreach support to Wiltshire’s Armed Forces community including serving personnel, their families and veterans, for example attending coffee mornings and socials in Garrisons across Salisbury Plain.
• To deliver outreach support to community groups in Wiltshire who are client facing and interact with vulnerable householders daily, for example hosting an advice stand within a local library.
• To identify energy improvements that can be made to residents’ properties and make appropriate referrals for funded measures where possible.
• Help residents maximise their income and make appropriate referrals to partner organisations for further support (e.g., for benefits advice and social tariffs).
• Deliver home visits for residents with multiple issues, who are unable to access support outside the home or via phone/internet.
• Recognise and refer clients appropriately for energy casework if they have more complex needs (e.g., billing issues, energy debt, supplier complaints).
• To provide project administrative support.

To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.

Essential attributes for this role include:

• O’ Level or GCSE Maths and English or equivalent
• Previously worked with or volunteered for the Armed Forces.
• Three or more years’ experience working with different groups including charities, local authorities and public health.
• Experience of designing and delivering public engagement events.
• Experience of taking a lead on the delivery and coordination of project-based activity.
• Ability to respond to vulnerable clients in a respectful and engaging manner.
• Excellent written and verbal communication skills in English, with the ability to engage a wide range of people in an appropriate manner.
• Full, clean UK driving license to travel to meetings, homes, and businesses across the county.
• Understanding of safeguarding principles and the importance of protecting vulnerable individuals.

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.

How to apply

Applications should be made on the application form available on the Centre for Sustainable Energy website. 

Your application should demonstrate how your skills and experience relate to the person specification on the job description.

The closing date for applications is 17:00 on Thursday 28 May 2026

If you have not heard from CSE by 17:00 on Friday 29 May 2026, please assume that your application has been unsuccessful.

Interviews will take place on Thursday 4 June, and Friday 5 June 2026.

If offer the role, we will ask you to provide evidence demonstrating your eligibility for employment in the UK.