Database And Supporter Care Assistant Jobs in Central London, Greater London
We are looking for a Prospect Research & Donor Insight Manager to join the National Theatre Development Team.
The purpose of the role
This role is an exciting opportunity to help shape the future of fundraising at the National Theatre, as we look to grow our income from individual members, major donors, trusts and corporate organisations.
Working with the Senior Prospect Research & Donor Insight Manager, you will develop a strong fundraising pipeline that will ensure the team can reach their long-term targets.
Your natural curiosity will lead you to identify new opportunities using a variety of online sources in combination with the NT’s database, Tessitura, and you will be able to articulate your recommendations to fundraisers in a concise and compelling way. With excellent attention to detail, this role also undertakes due diligence research into potential funders to assess any risks to the NT of accepting funds. This role also manages the Development Operations Assistant, who leads the day-to-day administration of the Development database.
The role has scope to offer insights across the whole Development team and NT senior management, and would suit a strong collaborator with enthusiasm for the work of the NT.
The successful candidate will have the following:
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Experience of managing prospect research projects and supporting prospect pipeline management in a fundraising environment.
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Experience of Tessitura or other customer relations management systems.
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Proven ability to gather and interpret information for relevance from a variety of sources.
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An appreciation for donor motivations and ability to make thoughtful connections with projects.
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Evidence of the ability to present information in a clear and concise manner, both written and orally.
If that sounds like you, this may be the role for you!
Working with us will give you...
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Complimentary staff tickets for shows and NT Talks and Events, subject to availability and policy.
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Discounts in the NT’s bars, cafes, restaurants, and bookshop, as well as in local businesses (from Wagamama to local childcare providers & gyms on and around the South Bank)
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Access to interest-free season ticket loan and Cyclescheme partnership
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Pension schemes with Legal & General and NEST
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Sabbatical option, subject to agreement and policy
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Generous sick pay
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Family-friendly employer with supporting policies
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Hybrid and flexible working, subject to agreement and policy
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Training and Development Programme via e-learning platform, and specialist in-person training relating to role.
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On-site Occupational Health and welfare support
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Free-to-access Employee Assistance Programme, enabling counselling and mental wellbeing support, financial and legal advice, and advice on caring responsibilities.
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On-site staff canteen and bar
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Staff networks including Amplified: The Ethnically Diverse Network; Disability Staff Network; LGBTQ+ Network; Parents and Parents & Carers Network
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The NT is also a member of Parents and Carers in the Performing Arts (PiPA)
Please note
The closing date for the receipt of a completed application is Friday 31st May 2024 at 12 noon.
We support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. As users of the disability confident scheme, we guarantee to interview disabled applicants who meet the essential criteria for our vacancies.
People Department 2024
The client requests no contact from agencies or media sales.
We are a multi-award-winning, creative, and innovative organisation, and the Database Officer is a role at Al-Khair Foundation, sitting within the Database team and delivering on a range of database tasks and processes utilising our Salesforce database.
We’re looking for someone who has a good working knowledge of database systems and who understands their importance to organisations like Al-Khair Foundation. We seek someone who is naturally process-driven and has a great eye for detail. You will be responsible for specific monthly processes, such as organisation income reconciliation and ongoing data uploads and cleansing for the Fundraising teams. You will also become a champion for Salesforce and understand the importance of CRM to help Al-Khair Foundation achieve our goals and provide a better service to our donors, supporters, and participants.
Your Role
Al-Khair Foundation uses Salesforce to manage relationships with our donors, supporters, and stakeholders, including recording all donations made to the organisation. Al-Khair Foundation’s Database Officer will be responsible for the monthly delivery of the income and data reconciliation processes for the Fundraising teams, which includes liaising with a wide range of external agencies and the website to successfully download and query files, update and create new supporter records on the database, process cheques and payment requests, and work closely with the Finance team to ensure all anticipated and banked income tallies correctly.
You will also work closely with colleagues in the Database team to support and maintain regular database processes, data cleansing, and other database-related functions that happen on a monthly or quarterly basis. This may include responding to and being responsible for Support Ticket queries in relation to income, data, and/or the database generally and working with external database agencies such as our web platform partners and Salesforce.
Aside from these core duties, from time to time, you may also carry out general administrative tasks on behalf of the Supporter Engagement team. This may include supporting the Supporter Care Assistant during busy periods with customer care via email and telephone and recording updates, processing invoices, and maintaining and updating team rotas and trackers.
Your Responsibilities
- Delivering the monthly data reconciliation and income reconciliation processes, which include downloading and uploading data files.
- Supporting the Fundraising teams with their monthly income recording and reconciliation.
- Liaising with external agencies and the Finance team.
- Checking for and correcting inaccuracies and updating supporter records.
- Running reports for the Fundraising and Finance teams.
- Maintaining and carrying out regular database processes, including data cleansing.
- Supporting the Database Coordinator and the Senior Data Manager to encourage best-practice use of the database across the organisation, including assisting with onboarding and new user training and being on hand for day-to-day technical support when the Database Coordinator is unavailable.
- Working with external partners (i.e., telemarketing agencies) to ensure the successful and smooth transition of data onto the database.
- Spotting and reporting database glitches and problems.
- Supporting with the ticketing system as a second point of contact in the Database team.
- Contributing to creating a culture committed to the safeguarding of children and adults and compliant with Al-Khair Foundation’s Child Safeguarding and Adults at Risk Policies.
Who You Are
To be successful, you will be:
- Someone who has experience using a Salesforce database to carry out day-to-day tasks and who understands their importance for organisations such as Al-Khair Foundation. Charity/NGO experience would be an advantage.
- Someone with excellent attention to detail and good numeracy skills.
- A great communicator who can manage a variety of stakeholder requirements and resolve requests in a timely and accurate manner.
- Able to organise your time and own workload effectively and able to work to deadlines in a busy environment.
- Able to learn new processes and systems swiftly and diligently.
- Able to work under your initiative, take instructions from others, and work well as part of a team.
- Experienced in carrying out administrative tasks and processes in an office setting, with good knowledge of Microsoft Office, especially Excel.
- Keen to learn more about the inner workings of database management.
For further information and to apply, please click the 'Apply' button and follow the instructions.
Closing date: 26th May 2024
Turn2us is a national charity tackling poverty and the structural causes of poverty. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.
As an equal opportunities’ employer, we are committed to equality, inclusion and diversity and the value people from different backgrounds bring to a team. If like us you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.
The vital work of the charity is partially enabled by income generated through fundraising; from supporter engagement and community events and activities, as well as philanthropic sources, such as trusts and foundations, and major donors.
As Supporter Engagement Officer you’ll play a key role in helping us to engage new and existing supporters as well as helping to deliver first-class stewardship to retain support and build trust. In addition you will develop appeals and communications that engage and inform supporters which help to raise more voluntary income.
Directly supporting the Direct Marketing and Legacy Manager and working closely with all of the Supporter Engagement team it would be beneficial if you have previous experience or an interest in Fundraising. Being a confident communicator with a “can-do” approach is essential as well as being able to demonstrate proven administrative skills, the ability to manage a varied workload and be highly organised.
We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are contractually required to work from the office a minimum of 4 days a month.
Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.
Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).
Closing date: 20th May 2024
Interview date: 23rd May 2024
The client requests no contact from agencies or media sales.
Supporter Engagement Manager
Are you ready to make a real difference? At Pilgrims’ Friend Society, we’re not just providing care – we’re building communities, fostering connections, and transforming lives. If you’re passionate about creating positive change and want to be part of a dynamic team dedicated to making a lasting impact, then keep reading!
About Us
Pilgrims’ Friend Society is dedicated to enhancing the lives of individuals across our care homes and housing schemes. We are committed to fostering a community where support, prayer, and engagement thrive. As we continue to grow, we are seeking a passionate and experienced Supporter Engagement Manager to join our dynamic team.
About the Role
As the Supporter Engagement Manager, you will play a pivotal role in shaping our engagement strategies to cultivate relationships with our valued Christian* supporters. Reporting to the Director of Marketing and Communications, you will lead initiatives to increase prayer, giving, and church engagement, aligning with our broader objectives. You will manage our Supporter Engagement Co-ordinator, ensuring seamless coordination and execution of our supporter-centric initiatives.
Read the job pack for further details of this fantastic opportunity.
Key Responsibilities
- Develop and implement a comprehensive supporter engagement strategy to bolster our supporter base and enhance engagement levels.
- Curate a tailored stewardship journey for major donors and legacy pledges, providing personalised communications and resources to foster continued support.
- Oversee the management of our supporter database/CRM, ensuring compliance with GDPR and all relevant legislation.
- Utilise data analytics to design targeted campaigns and initiatives aimed at expanding our supporter network across various channels and touchpoints.
- Lead church engagement efforts, forging and nurturing connections with local and national churches and networks.
- Collaborate with our Activities and Community Engagement (ACE) Facilitators to enhance engagement within our care homes and housing schemes.
- Drive regular prayer communications, fostering a culture of prayer support through various platforms including our online Prayer Wall.
- Organise and lead supporter-facing events such as exhibitions and conferences to facilitate meaningful interactions with existing and prospective supporters.
- Stay abreast of industry trends and share insights with internal teams to inform strategic decision-making.
About You
- Minimum of three years of experience in the charity or third sector.
- Proven track record in supporter engagement and database management.
- Good understanding of UK GDPR regulations.
- Familiarity with fundraising functions and project management.
- Exceptional organisational skills with the ability to prioritise tasks and meet deadlines.
- Strong proficiency in written and verbal communication.
- Innovative thinker with a proactive approach to problem-solving.
- Team player with a reliable and detail-oriented work ethic.
*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)
Hours
34.5 hours a week, Monday to Friday.
Benefits
- Hybrid working (2 days in the office, 3 days at home)
- Flexible working hours
- 5 weeks' paid holiday per year, as well as bank and public holidays
- Training & development
- Ongoing support from management
- Perkbox
- Wisdom app
- Care Friends referral app
- Birthday reward
- Long-standing service reward
- Life assurance scheme
- Pension scheme
Join Our Team
If you are passionate about making a meaningful impact and possess the skills and qualities outlined above, we invite you to join us in our mission to enrich lives and build communities. Apply now and be a part of our dedicated team at Pilgrims’ Friend Society.
— What our staff say about us: …“It is a friendly and welcoming place to work” … —
Pilgrims’ Friend Society is a registered charity. Our Christian ethos is central to everything we plan and do. We welcome applications from people of all backgrounds.
Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.
Position Objectives:
- To assist the International Membership Services Manager in providing PETA’s supporters with a high level of care
- To coordinate responses to supporter phone calls, e-mails, and letter correspondence
- To offer general administrative support for PETA
Reports to:
International Membership Services Manager
Location:
London (hybrid working)
Term of Employment:
Full-time
Primary Responsibilities and Duties:
- Ensure that all supporter e-mails are handled in a timely, professional, and efficient manner and that responses reflect the organisation’s positions and values and contain up-to-date information
- Assist with handling incoming supporter phone calls by covering for other Membership and Supporter Services staff
- Verify and input donor data, including demographic, membership, and personal information, into the membership database
- Maintain stock of PETA supporter materials and fulfil requests for literature, stickers, and other materials, working with external agencies when necessary
- Process invoices, prepare cheque requests, and liaise with the PETA Foundation US Finance Department
- Liaise with external agencies when necessary and as directed by the International Membership Services Manager in order to resolve supporter issues
- Sort and distribute incoming post and faxes in a prompt manner, responding to or forwarding items as appropriate, including sending signed and returned petitions to campaign targets
- Receive and sort items sent to PETA’s fur amnesty programme and transfer them to PETA’s off-site storage area
- Perform general administrative tasks to support PETA
- Perform any other duties assigned by the supervisor
Requirements:
- Experience with Microsoft Windows and Microsoft Outlook
- Knowledge of animal rights issues and current PETA campaigns
- Must be willing to work from the PETA office 3 days a week
- Excellent verbal and written communication skills
- Proficiency with computers
- Good proofreading skills
- Excellent organisational skills and attention to detail
- Ability to maintain strict confidentiality at all times
- Commitment to the objectives of the organisation
- Adherence to a vegan lifestyle strongly preferred
We're looking for an enthusiastic and motivated candidate to join our team at The Bridge! We are a women's health and wellbeing charity that runs projects and services which address health and gender inequalities.
Want to work within a charity?
Be a welcoming and supportive presence for all who walk in our door?
Provide vital support for the running of women's health and wellbeing services for our community?
You’re our ideal candidate if you’re friendly and approachable; a real team player with excellent interpersonal skills and a passion for delivering top-notch customer service. Comfortable working in an often busy space, you’ll remain calm and organised under pressure, handling enquiries and offering information and assistance in a friendly, approachable manner.
This is the perfect opportunity for anyone looking for experience working in a mission-driven organisation dedicated to improving women’s health and mental wellbeing.
Sounds like you? Then we want to hear from you!
Shift pattern will be as follows:
Mondays: 14:30-21:00
Tuesdays: 14:30-21:00
(12 hours per week total)
the main purpose of the role:
- to offer high quality customer service to all visitors and enquirers;
- to be responsible for the day to day operation of the reception area, providing information efficiently and effectively;
- to undertake administration for gym membership and meeting room bookings;
- to undertake additional general administration for The Bridge and provide administrative support to the management team when required.
Please note this post involves some evening work.
For more information please see the attached Job Description.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to join our highly motivated and passionate team as an Operations Assistant.
This role is at the heart of the charity and perfect for someone who wants to develop their administrative skills in the not-for-profit sector.
The successful candidate will have excellent administrative skills, and be highly organised, with excellent time management skills and the ability to juggle a variety of tasks. You will oversee the day-to-day running of the office and offer administrative support across the teams.
Benefits:
- Flexible working options including hybrid working
- Pension with 5% employer contribution
- 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
- Additional day off for your birthday
- Volunteering day per year
- Enhanced sick, maternity and adoption pay
- Sarcoma UK Life Insurance Scheme
- Health and wellbeing:
- Health Cash Plan
- Therapy sessions
- Wellbeing Group
- Team activities throughout the year
- Interest-free season ticket and bicycle loan
Our Values:
- Pioneering we are leading the way to a better future for the sarcoma community.
- Together we are creating a community to make a difference for all those affected by sarcoma.
- Expert we use our expertise in understanding sarcoma to deliver better outcomes.
Duties and key responsibilities:
Office Maintenance
- Oversee the general maintenance of the office.
- Manage office supplies by tracking office inventory and replenishing supplies including kitchen and stationery.
- Ensure the office and meeting rooms are well-maintained.
- Manage Sarcoma UK storage, ensuring it is fit for purpose.
- Liaise with office contractors and service providers to ensure the office runs efficiently.
- Assist with office refurbishments, expansions, and relocations.
Administration
- Be the first point of contact for all enquiries to our telephone switchboard and info@ mailbox, responding in a timely manner to all enquiries and delegating across the team where relevant.
- Manage the daily postal system including opening post and recording donations on the finance spreadsheet.
- Managing deliveries to the office and organising couriers.
- Organise travel and accommodation bookings across the whole charity including fundraising events.
- Organise travel, meetings and staff attendance at events including the British Sarcoma Group conference.
- Make any bookings and arrangements for the team that involve financial transactions, for example booking travel, conferences, training courses, flowers for supporters and event purchases.
- Provide meeting room management, including bookings and catering.
- Carry out ad hoc administrative tasks for other departments when requested e.g. fundraising and information send outs during busy periods or absence.
Health & Safety
- Ensure compliance with health and safety procedures, maintaining a safe working environment in the office. This
- Regular health and safety inspections of the office and workstations.
- Carry out regular DSE tests
- Arranging regular PAT tests
- Cary out fire risk assessments (training will be provided)
- First aid assistance and maintain the first aid supplies (training will be provided)
- Review and update the health and safety policy.
Other
- Support the operations team when required, this will include finance, database, and HR functions.
- The post holder will be working in a developing environment, and they will therefore be required to undertake other appropriate duties as necessary for the efficient operation of Sarcoma UK.
The client requests no contact from agencies or media sales.
Job Title – Administrative Assistant (Training and Events)
Contract - Permanent
Hours – 35 hours
Salary - £24,890.32
Location – Based in London, hybrid of office and home working
About the role
Do you get satisfaction from knowing that the work you do makes a difference in the lives of others? Do you enjoy coordinating and administrative processes? Does close attention to detail matter to you? This role plays a key part in the effective coordination and smoothly running of our training and events programme covering a wide range of in person and online courses.
We are a small but busy, dedicated and friendly team. We pride ourselves on working as collaboratively as possible, while also recognising our individual areas of expertise and responsibility.
To find out more and apply for this role, please refer to the job vacancy documents, then click the 'apply now' button below to complete the application. Note that we do not accept CVs.
About CoramBAAF
We part of the Coram Group and are the UK's leading membership organisation for professionals dedicated to improving outcomes for children and young people in care. We are also a training provider, publisher, advice line and at the frontline of policy and practice reform.
The CoramBAAF vision is that every child and family has the care and support they need to thrive. Our mission is to support and empower professionals to do the best for children and families who come into contact with adoption, fostering and kinship care. Our values are support, curiosity, ambition and integrity.
Our corporate members in England, Wales, Scotland and Northern Ireland represent 94% of all local authorities as well as regional adoption agencies, health and social care trusts, independent fostering providers and voluntary adoption agencies, and cover 88% of all children and family social workers.
Our 650+ individual and associate members - comprising lawyers, health professionals, educational institutions, therapeutic and family support services, and more - reflect the nature of our work across adoption, fostering and kinship care. Our members make up the largest network of organisations in this sector
About the Coram Group
CoramBAAF is part of the Coram Group. Our mission is to develop, deliver and promote best practice in the support of children and young people. Our vision is that every child and family has the care and support they need to thrive. We champion what matters most for children, creating better chances, and a brighter, happier future.
Closing date: 4pm Thursday 13 June 2024
(Please plan to be available for the interview date)
Interview date: Wednesday 19 June 2024 at our office in Bloomsbury, London
(This will include skills tests as well as an interview, please allow about 2 hours)
CoramBAAF is an equal opportunities employer and welcomes applications from all sections of the community. We actively encourage applicants from Asian, African, Caribbean and other minority ethnic backgrounds to join our teams. Whilst we have a diverse team we recognise we are a predominantly white workforce and are genuinely committed to encouraging candidates from diverse communities in order to improve the services to the children and families we help.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
RECRUITING NOW FOR EMPLOYMENT ADVISOR (EA) IN TALKING THERAPIES
Salary: £32,460 plus pension and benefits (rising to £34,385 after successful completion of probation)
Location: Although employed by Hillside Clubhouse, EA in iCope staff will be co-located and embedded within the iCope team. This post will be mainly located at the North iCope Centre - 10 Manor Gardens London N7 6ER. You will also spend time working in community-based settings as required across Islington.
Working format: Based onsite within the clinical teams as well as the option of some home working (a maximum of 2 days per week as agreed with your manager)
Contract: Full-time and permanent
Job description
This is an exciting opportunity to join an established, dedicated and enthusiastic team supporting people with mental health conditions such as stress, anxiety and depression to gain and retain employment.
Hillside Clubhouse is a leading mental health charity offering a friendly and supportive working environment, flexible working, career development opportunities, a comprehensive training and induction programme, a generous holiday entitlement and competitive financial rewards. We also provide a positive working environment to support our own employee’s wellbeing.
Hillside Clubhouse operates an established Employment Advice (EA) service integrated into NHS Talking Therapies (iCope). The programme aims to support Islington residents who are assessed within iCope and who require employment advice.
The EAs in iCope initiative was designed as an integrated employment and mental health service to improve both mental health and employment outcomes. EAs are part of the iCope team and work alongside therapists to provide employment support to help iCope clients remain in work, return to work, or find employment. This takes the form of personalised support for the client backed up by an action plan detailing the client’s employment goals and the actions that the client, the therapist, and the EA agree to take to meet these goals.
Overall aim
iCope (Talking Therapies) is an NHS Programme that provides evidence based psychological therapies to treat people with mild to moderate and moderate to severe depression and anxiety disorders.
The new Employment Advisor (EA) will work within the Islington NHS Talking Therapies provision. They will work one-to-one with a caseload of between 25-35 clients referred by NHS Talking Therapies therapists to find employment, remain in existing work if they are struggling, improve their working environment, return to work following sickness or positively leave or retire from work.
You will primarily fulfil these duties by providing information, advice and guidance to clients who choose to receive employment support. The support aims to empower clients to make better decisions about their working lives, as well as communicate better with colleagues and managers in existing roles. You will also signpost clients to other relevant support agencies, as appropriate.
This role would suit someone with a background in employment support, psychology, counselling, human resources, recruitment, or a desire to transfer their skills into the mental health support sector.
Method of working
EMPLOYMENT ADVISOR RESPONSIBILITIES AND DUTIES
1. Engage a mixed caseload of clients at any given time serving 100-125 per year, with common mental health problems, to establish trusting, collaborative relationships to support them to find new employment or support them in, or to leave, existing employment. Support will be provided face-to-face in Talking Therapies settings, via secure online meeting platforms or over the telephone.
2. Along with their NHS clinician, assess clients’ support needs with a view to creating, implementing, and adjusting a personalised action plan to help improve clients’ mental health and achieve their stated employment goals.
3. Develop and deliver a range of practical services to support clients to find work, including career guidance, job searching skills, CV preparation, application form completion, interview skills, advice on local labour market opportunities and advice on education and training to further their career.
4. Provide guidance to support clients to stay in existing work, including advice on mental health disclosure, negotiating reasonable adjustments to existing workplaces, creating wellness action plans, and improving productivity, support to return to work after sickness absence or to leave an existing role with dignity, and signpost clients to organisations that can represent them (EAs should only look to represent clients in exceptional circumstances).
5. Facilitate access to other advice in areas such as financial benefits, debt management, food banks and community food outlets and social housing providers, as necessary.
6. Work directly with partners like Jobcentre Plus, other employment providers, employers, trade unions and employment agencies to support clients to stay in employment and secure employment opportunities.
7. Build a constant flow of referrals from the clinical team to ensure a dynamic and mixed caseload.
8. Meet referral and performance targets in line with the specific KPI / SLA requirements of the service.
9. Regularly attend team and other meetings as reasonably expected.
10. Maintain accurate and up to date records of activity and outcomes in line with service requirements, ensuring both the NHS and Hillside Clubhouse databases are kept up to date and paperwork compliant.
11. Receive regular supervision and training to meet individual, team and organisation’s needs.
12. Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.
13. Comply with and actively promote all Hillside policies and procedures including Equality and Diversity, safeguarding and data protection.
14. Perform other tasks as required by your manager.
The role holder must also:
1. Pass a Disclosure and Barring Service (DBS) check at an Enhanced level.
2. Possess excellent IT skills, including familiarity with Microsoft Office software, as well as experience updating and maintaining databases.
3. Maintain accurate and up to date records of activity and outcomes in line with service performance requirements, ensuring the IT database is up to date and paperwork compliant.
4. Receive regular supervision and training to meet individual, team and organisation’s needs.
5. Comply with and actively promote all Hillside Clubhouse policies and procedures including Equality and Diversity, Safeguarding, Data Protection and the Health and Safety at Work Act 1974.
This job description is intended to provide a broad outline of the main duties and responsibilities only. The post holder will need to be flexible in developing the role in conjunction with their line manager.
The role will receive comprehensive training at induction, and ongoing career development and support as part of a structured performance programme thereafter.
Application Instructions
Please submit your CV and a covering letter detailing how you meet the responsibilities and duties of the role.
We are a disability aware employer and actively encourage applications from people with lived experience of mental health conditions.
Hillside Clubhouse is committed to building a diverse and inclusive team and strongly encourage applications from those who experience discrimination and / or prejudice based on their race, ethnicity or immigration status, women, new parents, people with disabilities and LGBTQI+ people.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We have a very exciting opportunity for anyone who enjoys working on the front-line of patient support in the Preston area.
This role will deliver Kidney Care UK’s Patient Support and Advocacy service in the Preston region. This varied role deals with every aspect of a patient’s life that supports better outcomes: welfare benefits, practical, emotional and social support. As well as directly supporting patients, you will raise awareness of the wide range of local and national resources available to kidney patients, and build strong relationships with kidney patients, professionals, and other stakeholder groups in the region.
Based at home (laptop and mobile phone provided), you will be expected to travel independently across the Preston area and manage your own caseload with the support of your line manager and other members of our national friendly, committed team.
We’ll provide the training, you’ll bring enthusiasm and your experience of working with chronically ill patients in a social, care or health role.
The role is a two-year contract initially. We can consider applications for a split role or job share, please indicate the hours you are seeking. Applications from those with experience of living with CKD in a personal or professional capacity are particularly welcome.
Please apply through CharityJob with your CV and a covering letter outlining why you are perfect for this role.
Please apply through CharityJob with a CV and covering letter.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We have a very exciting opportunity for anyone who enjoys working on the front-line of patient support in the Manchester area.
This role will deliver Kidney Care UK’s Patient Support and Advocacy service in and around Manchester. This varied role deals with every aspect of a patient’s life that supports better outcomes: welfare benefits, practical, emotional and social support. As well as directly supporting patients, you will raise awareness of the wide range of local and national resources available to kidney patients, and build strong relationships with kidney patients, professionals, and other stakeholder groups in the region.
Based at home (laptop and mobile phone provided), you will be expected to travel independently across the Manchester area and manage your own caseload with the support of your line manager and other members of our national friendly, committed team.
We’ll provide the training, you’ll bring enthusiasm and your experience of working with chronically ill patients in a social, care or health role.
The role is a two-year contract initially. We can consider applications for a split role or job share, please indicate the hours you are seeking. Applications from those with experience of living with CKD in a personal or professional capacity are particularly welcome.
Please apply through CharityJob with your CV and a covering letter outlining why you are perfect for this role.
Please apply through CharityJob with a CV and covering letter.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We have a very exciting opportunity for anyone who enjoys working on the front-line of patient support in the Wirral and Liverpool area.
This role will deliver Kidney Care UK’s Patient Support and Advocacy service in Liverpool and the Wirral region. This varied role deals with every aspect of a patient’s life that supports better outcomes: welfare benefits, practical, emotional and social support. As well as directly supporting patients, you will raise awareness of the wide range of local and national resources available to kidney patients, and build strong relationships with kidney patients, professionals, and other stakeholder groups in the region.
Based at home (laptop and mobile phone provided), you will be expected to travel independently across Liverpool and the Wirral area and manage your own caseload with the support of your line manager and other members of our national friendly, committed team.
We’ll provide the training, you’ll bring enthusiasm and your experience of working with chronically ill patients in a social, care or health role.
The role is a two-year contract initially. We can consider applications for a split role or job share, please indicate the hours you are seeking. Applications from those with experience of living with CKD in a personal or professional capacity are particularly welcome.
Please apply through CharityJob with your CV and a covering letter outlining why you are perfect for this role.
Please apply through CharityJob with a CV and covering letter.
The client requests no contact from agencies or media sales.
Hybrid working. One day a month at War on Want’s head office, more In-person days required on an ad-hoc basis.
War on Want is a dynamic organisation working in the UK and with partners around the world to fight poverty and defend human rights, as part of the movement for global justice. We believe a better world is possible. A world in which everyone lives a dignified life free from repression, injustice and climate disaster. Poverty is political: the most effective way to end it is by taking collective action to challenge deep rooted structures of inequality and injustice.
War on Want campaigns in the UK to challenge human rights abusing corporations and governments, and hold those responsible for inequality and poverty to account. We publish in-depth research exposing injustice and human rights abuse globally. We work in partnership with grassroots groups, trade unions and workers’ organisations in the Global South. We stand in solidarity with movements fighting for their rights around the world.
The Income & Engagement Department is responsible for fundraising, external communications and the organisational supporter database. A significant proportion of the department’s efforts are directed towards encouraging new and existing War on Want supporters to engage with our campaigns and support our work financially. Many of these supporters are War on Want Members who kindly support us with regular monthly donations.
The Income & Engagement Department is responsible for fundraising, external communications and the organisational supporter database. A significant proportion of the department’s efforts are directed towards encouraging new and existing War on Want supporters to engage with our campaigns and support our work financially. Many of these supporters are War on Want Members who kindly support our work with regular monthly donations.
As War on Want’s Income & Engagement Assistant, you will lead the day-to-day running of supporter care... In addition, you will provide the department with administrative support to ensure the smooth running of the income and engagement programme and help develop key areas of strategic importance.
This role is a fantastic opportunity for someone looking to deepen their supporter care experience, whilst building valuable experience in other areas of fundraising – including reporting, high value partnerships, and individual giving activities. In doing so, you will strengthen your understanding and skillset across a range of channels and make valuable contributions to War on Want’s mission to end global poverty and defend human rights.
For further information and to apply, please visit our website via the 'Apply' button.
Application deadline: 23.59 Sunday 2 June 2024
Date for interviews: First interview w/c 10 June (online) Second interview w/c 17 June (in-person)
War on Want is a registered charity no 208724. We actively encourage applicants from ethnic minorities and aim to be an equal opportunities employer.
Assistive Technology Support Officer
Based in Stanmore/Berkshire - onsite.
Salary circa £30,900 per annum dependent upon experience.
Are you passionate about making a difference in people's lives? Do you have a knack for troubleshooting and a flair for technology? If so, we want you to join our dynamic team as an Assistive Technology Support Officer!
As an Assistive Technology Support Officer, you'll play a vital role in enhancing the lives of individuals with learning disabilities by providing technical support and assistance.
Not only will you be responsible for maintaining stock and databases, but you'll also have the opportunity to contribute to innovative projects aimed at improving service delivery. Your role will involve collaborating with various stakeholders, including suppliers and Norwood's Technology team, to ensure the smooth integration of equipment into our digital network.
To be a car driver and have access to a car during office hours and willing to drive between locations.
Key Responsibilities:
- To visit services and complete installations, repair, maintenance, reviews and collection of Technology Enabled Care (TEC) equipment, with new and existing service users throughout Norwood’s services in North London, Redbridge and Berkshire.
- Troubleshoot problems with equipment installations and resolve these faults both remotely and in person.
- To be responsible for stock and undertake auditing of the stock and maintain current databases according to Company requirements including updating and maintaining asset registers
- Support the IT manager in providing a high level of service coordination to ensure that new projects are delivered effectively.
- To take part in training sessions and attend meetings as required.
- To manage and maintain records, including central records, stock control and budgetary records.
- Train staff in the use of all systems available and provide ongoing support to ensure effective use of the systems in place.
- To support and promote digital inclusion, independence and empowerment for people using telecare or telehealth equipment
- Produce resources to support progress for users of AT.
Why Norwood?
- The opportunity to work for a leading UK charity
- Competitive salary & benefits package
- Generous annual leave entitlement
- Hybrid work arrangement
- 1pm finish on a Friday
- Unlimited access to staff referral scheme
If you're ready to embark on a rewarding journey where every day brings new challenges and opportunities to make a difference, apply now to become our newest Assistive Technology Support Officer! Please press apply and our Recruitment Team will be in touch.
We reserve the right to close this advertisement early if we receive a high volume of suitable applications.
We actively celebrate everyone's different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.
No agencies please.
- Travel required: 10 days / year (approx.)
- Starting date: Hiring now
We are seeking a Research Assistant to support the research activities of the Patient Evidence Department of Myeloma Patients Europe (MPE).
Please, send your CV and cover letter at recruitment @mpeurope. org. Applications without a cover letter will be rejected.
The following tasks and core responsibilities are non-exhaustive and subject to change depending on needs of the organisation.
Main Duties and responsibilities
Perform the following duties in conjunction with and under the guidance of the Head of Patient Research:
- Plan and conduct assigned research individually or jointly in accordance with project deliverables and department strategy
- Document research output including analysis and interpretation of data, maintaining records and databases, drafting progress reports and publications
- Maintain accurate records of patient data, safeguarding the confidentiality of patients and patient data, as necessary
- Writing for internal / external audiences (including academic journals, lay summaries, and, progress reports)
- Contribute to the dissemination of work including presentations at international and national conferences, internal and external meetings and workshops
- Contribute to the development of proposals to secure funding to support future research
- Engage with patients, families, clinicians, patient organisations and other stakeholders involved in MPE patient evidence projects and other myeloma research
- Represent MPE at internal / external meetings
Other responsibilities
- Undertake any other reasonable duties as required by the Head of Patient evidence
- Support the wider MPE team with research and evidence requests
- Critically appraise and provide advice to MPE wider team on academic research findings
- Build good relations with members, internal and external stakeholders (including doctors, researchers and medical representatives within companies)
- Respond to external patient organisations’ requests on research and evidence topics
- Attend scientific congresses and meetings
- Develop content for MPE website and social media and other communications
- Participate in advisory boards for the pharmaceutical industry
- Engage with training and continuing professional development
About you:
- A good undergraduate degree in a relevant subject area and either postgraduate qualification or equivalent research experience
- Knowledge and experience of qualitative and quantitative research methodologies
- Understanding of principles of Good Clinical Practice in research
- Knowledge and experience of ethical review procedures (desirable)
- Ability to work from home in a virtual setting with a team spread across Europe
- Experience in a related field desirable – preferably working in a non-profit organisation, academic / clinical research, or medical/scientific setting
- Experience in working with patients, researchers, doctors and representatives from the pharmaceutical industry desirable
- Organised, with excellent project management and time management skills
- Strong listening and communication skills
- A motivated and self-aware team player, who can work independently or collaboratively with equal success
- Demonstrated excellence in writing, proofreading, and editing in English
- Good analytical, numerical abilities and ability to interpret complex information
- Ability to explain complex scientific terms and knowledge into lay language
- Willingness to attend face-to-face departmental meetings in Edinburgh on a quarterly basis
- Proficient at Office suite – Word, Excel, PowerPoint (or equivalent)
We offer:
- An exciting position in the emerging field of evidence-based patient advocacy, working together with key patient advocacy leaders across Europe
- Permanent position with flexible hours giving the opportunity to progress and to integrate in a dynamic, friendly and multi-cultural team working from different European cities
About MPE
Myeloma Patients Europe (MPE) is a pan-European organisation representing 52 myeloma and amyloidosis patient groups from over 33 European countries. It is registered as an international non-profit organisation under Belgian Law. A Board mainly composed of patients and caregivers is elected by the membership to oversee the strategy and governance of the organisation. A team of 13 staff members runs remotely the day-to-day operations, programmes and services within 4 divisions: Access and Policy, Medical Education and Scientific Engagement, Patient Evidence and Member and Patient Community Programmes.
MPE is dedicated to improving the treatment, care and quality of life of patients with myeloma and AL Amyloidosis. To this end, the main goals of the organisation are:
- Collaborating on projects to the benefit of the myeloma community
- Exchanging information and best practice
- Developing existing patient groups and encouraging and facilitating the setting up of new groups
- Helping to shape appropriate health-related policies and initiatives on a European and national level
- Ensuring patients across Europe receive timely access to new treatment
- Stimulating and promoting patient-centred research and clinical trials
- Developing a strong evidence base for the needs and wants of patients and their role in research
About the Patient Evidence department
The MPE Patient Evidence department was established in 2020 to generate evidence important to patients with myeloma and their families and is led by Dr Eilidh Duncan. Our goal is to understand unmet needs in the patient population and design patient-focussed research questions which will support new understandings and knowledge. MPE partners with academia, other patient organisations, industry and regulatory bodies where possible to understand more about what gaps exist within the myeloma landscape and how to best generate evidence on these. We work alongside MPE’s policy and access team to anticipate what questions need to be asked and what the data needs are for upcoming medicines approval processes.
The deadline for applications is June 7th and all applications will be reviewed immediately afterwards. Our hiring team will schedule interviews with successful candidates to take place in the following weeks. We will be in touch following the review period regarding next steps.
If you have any questions in the meantime, please reach out to us at recruitment @mpeurope. org
The client requests no contact from agencies or media sales.