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Job Description
Job Title: Senior Marketing Officer – Mass
Participation Fundraising
Directorate: Engagement & Fundraising
Team/Department: Supporter Led Fundraising
Date: August 20206
Context and Background
The NSPCC’s mission is to end cruelty to children by fighting for every childhood.
To carry out its charitable work the NSPCC relies on the fundraising support of
people across the UK for 90% of its income. Within Engagement and Fundraising
our aim is to provide maximum resources for the NSPCC, providing the best
possible supporter experience.
Mass Participation Fundraising is an important acquisition and income stream in
the NSPCC’s Engagement and Fundraising strategy, managing the delivery of a
portfolio of Third Party Events and Schools Fundraising products, as well as
stewarding supporters looking to do their own fundraising activity for the charity
(‘DIY’ fundraisers).
We are looking for a skilled Senior Marketing Officer, who will work across these
audience streams to coordinate marketing activity. This role will focus specifically
on marketing to mass audiences to reflect the breadth of audiences who take part
in Mass Participation Events. This includes parents, grandparents, professionals
who work with children, those with a personal connection to our charity, or simply
those who care deeply about children.
We are looking for a collaborative, enthusiastic marketing professional who has
experience delivering insights-driven marketing strategies that make an impact.
You’ll be a great communicator, able to build effective working relationships and
influence a range of stakeholders. You’ll be able to work independently and will
have a track record of successfully juggling multiple projects and competing
priorities to meet strict deadlines. You will also have experience working across
paid, owned and earned marketing channels.NSPCC
Job purpose
The role of the Senior Marketing Officer is to work with the Mass Participation
Team to coordinate and deliver the planning, execution and evaluation of events
fundraising marketing campaigns across all channels.
• Adopting a holistic view of all Mass Participation Team’s marketing to
ensure consistency, and will have a good understanding of how this fits with
the organisation’s strategic goals.
• Working with colleagues in the Mass Participation Team to strategically
manage the planning and coordination of events marketing across owned,
earned and paid channels, ensuring that all campaigns and activities are
integrated, informed, planned and evaluated, and that participation and
income targets are reached.
• Supporting stakeholder teams with strategic thinking during marketing
planning and delivery. This includes championing an audience-led
approach to ensure all communications targeted at mass audiences are
relevant and useful.
Key relationships - Internal
• Reports to the Associate Head of Mass Participation Fundraising
• Works closely with all members of the Mass Participation Team,
including sub-team managers and event fundraisers
• Works closely with other teams within the Engagement & Fundraising and
Brand and Marketing directorates to deliver integrated marketing plans.
Key relationships - External
• External media agency partner
• Freelance creatives – graphic designers, photographers, videographers.
EVERY CHILDHOOD IS WORTH FIGHTING FORNSPCC
Main duties and responsibilities
• Manage an integrated marketing approach across owned, earned and paid
channels to achieve participation targets and agreed KPIs, working closely with
event and product managers.
• To ensure maximum effectiveness and efficiency of mass participation marketing
activity through application of best practice campaign management.
• To take ownership of paid media campaigns for mass audiences in partnership
with our media agency partner. Tasks include the planning and optimisation of
activity across channels like pay-per-click and paid social media advertising.
• Be thorough and agile about monitoring campaign results and evaluating
campaigns, using insight to make informed decisions and determine future
marketing plans.
• To support with content creation where appropriate – this could include
copywriting, creative briefing, webpage updates, email marketing and photoshoot
coordination.
• Regularly benchmark against external fundraising marketing activity, keeping
abreast of current and emerging brand and marketing knowledge and practice and
equipping the team with knowledge and skills as appropriate.
• To work closely with staff across other departments to ensure marketing plans are
integrated and audience-led, in line with the organisation’s Supporter Centricity
Programme.
• To develop and maintain internal and external stakeholder and supplier relationships,
identifying and incorporating best industry standards and establishing best practice.
• To provide financial administrative support to budget holders, planning, forecasting
and tracking spend, and processing invoices and placing orders, in line with NSPCC
policies and procedures.
Responsibilities for all Staff within the Income Generation Directorate
• A commitment to safeguard and promote the welfare of children, young people and
adults at risk.
• To be responsible for updating databases and supporter information systems on a
regular basis in line with Data Protection legislation and NSPCC policy and
procedures to ensure all records are up-to-date and accurate.
• To actively participate in regular department and team meetings, contributing to
strategy, discussions and decisions which will be beneficial to the NSPCC's
development of fundraising activities.
• To maintain an awareness of own and others' Health and Safety and comply with the
NSPCC's Health and Safety policy and procedures.
• To take personal responsibility for keeping up to date with NSPCC work to end cruelty
to children, including securing updates on project and service developments and
general NSPCC news and also ensuring that the fundraising teams do likewise.
EVERY CHILDHOOD IS WORTH FIGHTING FORNSPCC
Person specification
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Proven experience delivering complex, multi-channel marketing
campaigns from planning through to delivery and evaluation, ideally in the
charity, not-for-profit or public sector
Highly developed written and verbal communication skills to deliver ideas
and activity updates to a range of stakeholders, and audiences, in a clear,
inspiring and confident way.
Well-developed ability to build, manage and develop relationships with
internal and external stakeholders in order to achieve and influence
project outcomes
Knowledge of digital and offline engagement and marketing techniques,
including digital media, social media, content marketing, email marketing
and paid advertising.
Excellent understanding of and empathy with the motivations of
supporters, and experience of working with clearly defined audience
segments.
Excellent understanding of recruitment and retention marketing
techniques, in order to achieve ambitious participation targets.
Well-developed numeracy skills to facilitate recording, interpreting,
analysing and presenting performance data to a range of stakeholders,
including those without a strong foundation of marketing knowledge.
Passionate about audience-led marketing that improves supporter
experience, with a personal commitment to the NSPCC’s values and
safeguarding principles.
Ability to plan and manage your own work, identifying conflicting demands
and establishing clear priorities to meet agreed objectives with a
willingness to work flexibly.
Proven ability of demonstrating initiative and creativity to achieve desired
outcomes.
EVERY CHILDHOOD IS WORTH FIGHTING FORNSPCC
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes
safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough
process of obtaining, collating, analysing and evaluating information from and about candidates
to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and
responsive manner and in compliance with current employment legislation, and relevant
safeguarding legislation and statutory guidance.
Our principles:
• Always seek to recruit the best candidate for the role based on merit including their
skills, experience, motivation and competencies. Our robust recruitment and
• selection process should ensure the identification of the person best suited to the role
and the organisation.
• Committed to diversity and equality of opportunity and will interview all applicants
(internal and external) who self-declare at application as having a disability and who
• meet the minimum requirements in the person specification of the vacancy they are
applying for.
• We will make reasonable adjustments at all stages of the recruitment process in order
to enable successful candidates who declare disabilities to start working or
• volunteering their time with us.
• Any current member of staff or volunteer who wishes to apply for vacancies and is
suitably qualified will be considered and addressed fairly and objectively based on
their merit.
• As an organisation committed to safeguarding, we will ensure all under 18's joining the
organisation will have ongoing risk assessments to ensure their role and
• activities are safe and appropriate.
• All documentation relating to candidates will be treated confidentially in accordance
with the GDPR legislation.
Thank you!
Join Clergy Support Trust's outstanding External Relations Team as External Engagement Officer (12-month maternity cover) and play a key role in fundraising, events, and digital comms. Use your creativity and organisational skills to support historic events, engage supporters, and make a real impact for clergy families.
About the Role
The External Engagement Officer provides vital administrative and operational support across fundraising, events, and communications. This is ideal for someone in their second role, looking to develop a broad range of skills in a supportive environment. Working in a small and dynamic team, the External Engagement Officer supports and leads on projects, with a focus on communications, fundraising, events, marketing, and press.
About the candidate:
- Highly organised and technologically adept (especially with CRM systems like Salesforce)
- Motivated, with at least 1 year of experience in communications, fundraising, or event management
- Confident, resilient, and able to coordinate complex event logistics
- Strong written and verbal communication skills
- Team-oriented, adaptable, and committed to the wellbeing of the clergy community
Key Responsibilities
1. Fundraising and Data Support
- Manage contacts and maintain up-to-date CRM records
- Add weekly bank donations to Salesforce and reconcile monthly income
- Lead on thanking supporters (managing emails/cards)
- Assist with legacy giving administration
- Support prospect research for fundraising
- Liaise with Finance Team on income and gift processing
2. Events – Logistics and Administration
- Manage guest lists, RSVPs, and name badges using CRM
- Act as point of contact for event bookings and assist with seating plans
- Provide on-site support at events (registration, hospitality, donor care)
- Post-event coordination including post-event feedback
3. Communications and Digital Engagement
- Monitor and manage team inboxes
- Assist with social media management including DMs, replying to comments, and content creation
- Oversee logistics of print advertising (bookings, invoicing, transfer of creative files)
4. General / Team Support
- Maintain inventory of fundraising/event materials
- Proactively update Salesforce with missing information
- Provide general admin support and contribute creative ideas
This is a fantastic opportunity for an individual looking for a broad-scope role to development their skills in comms, engagement, events and fundraising in a high-performing team.
Registered Charity
21 - 50
Clergy Support Trust is the largest charity focused on the wellbeing of Anglican clergy and their families.
The client requests no contact from agencies or media sales.
Thank you!
Job Purpose
This role offers an opportunity to play a vital part in sustaining our Helpline service, which sits at the heart of the support we provide to people living with PSP & CBD. As Helpline Care Navigator (HCN), you will act as the first point of contact for individuals, families and health professionals across the West and South West.
You will deliver compassionate, person-centred support and clear, practical information via telephone and email, ensuring people affected by PSP & CBD feel heard, informed and supported at every stage of their journey. Alongside direct support, you will actively engage with health and social care professionals, neurology clinics and wider partners to strengthen local awareness of PSP & CBD and enhance referral pathways across the region.
This is a key role in maintaining continuity, quality and momentum within our Helpline service and you will be reporting to the Helpline and Support Services Manager.
Contract Type
Full Time – permanent contract (6 month probationary period)
Salary
£27,500 per annum
Hours of Work & Annual Leave
- 35 hours per week - this may include working some unsociable hours, including evenings and weekends.
- 28 days plus bank holidays. Pro-rated for part time role.
The main office is in Milton Keynes, and we have a hybrid working policy with staff expected to spend one day a week in the office and the remainder can be worked from home. HCN’s currently work from the office on a Wednesday. There is flexibility in the arrangements that need to be agreed upon with the line manager.
Key Responsibilities
To be ‘first point of call’ for people with PSP & CBD and their families living in the West and South West Region including Shropshire, Herefordshire, Warwickshire, Gloucestershire, Wiltshire, Hampshire, West Sussex, East Sussex, Dorset, Somerset, Devon, Cornwall, Avon, Isle of Wight. Providing people with support and information over the phone and via email.
- To raise awareness of PSP & CBD across all health and social care disciplines in he region by engaging with HSCP’s and neurology clinics.
- To provide accurate information in all aspects of PSP & CBD in response to enquiries and signpost onto other organisations where appropriate.
- Ensure a maximum response to all helpline calls, emails and enquires.
- To keep clear and accurate records and statistics of enquires received and actions taken.
- To carry out a maximum number of proactive calls to people affected by PSP & CBD within the region as directed by the Helpline Manager.
- Develop and maintain the existing database of key health and social care professionals and regional services.
- Attend outreach events to build the profile of PSPA services amongst health and social care professionals.
- To deliver awareness and learning sessions to HSCP’s within your region
- Work with the Director of Policy and Influencing to identify ways in which services and care can be improved for families affected by PSP & CBD in the region.
- To signpost to PSPA Support Groups and services.
- Liaise with external services to signpost to local support.
- Take an active part in the delivery and planning of information and support events, which may include the possibility of overnight stays and weekends.
- Liaise with the fundraising team to signpost to fundraising activities.
- Liaise with the Volunteer Coordinator to maintain and build volunteering in the region.
- To attend and contribute constructively to team and other meetings as required.
- To ensure the implementation of policies, procedures and quality standards as defined by PSPA.
- Contribute to the development of literature and articles for PSPA Matters.
- To undertake any other tasks, by agreement as required, in support of the work of PSPA.
The duties may be changed and/or varied to meet changing circumstances at the discretion of the CEO and Board of Trustees.
Person Specification
Essential Criteria:
- Experience in delivering helpline and/or information and support services
- Excellent listening and interpersonal skills, with the capacity to listen actively understanding different points of view
- Ability to keep accurate records
- Willingness to undertake training and continuing personal development
- Experience of and sensitivity to communicating with audiences from a range of backgrounds
- Strong IT skills, with experience in MS Office products and customer relationship management software
- Flexible and reliable attitude and the ability to self-organise and to work without direct supervision
- Good communication skills, both oral and written and excellent telephone manner
- Ability to manage difficulty questions, emotions and situations in a calm and confident way.
Desirable Criteria:
- Knowledge of PSP & CBD or other neurodegenerative diseases and/or experience of working in the NHS
- An understanding of Safeguarding and an ability to follow relevant policies and procedures
- Knowledge of healthcare or social care systems.
Job Purpose
This role offers an opportunity to play a vital part in sustaining our Helpline service, which sits at the heart of the support we provide to people living with PSP & CBD. As Helpline Care Navigator (HCN), you will act as the first point of contact for individuals, families and health professionals across the West and South West.
You will deliver compassionate, person-centred support and clear, practical information via telephone and email, ensuring people affected by PSP & CBD feel heard, informed and supported at every stage of their journey. Alongside direct support, you will actively engage with health and social care professionals, neurology clinics and wider partners to strengthen local awareness of PSP & CBD and enhance referral pathways across the region.
This is a key role in maintaining continuity, quality and momentum within our Helpline service and you will be reporting to the Helpline and Support Services Manager.
Contract Type
Full Time – permanent contract (6 month probationary period)
Salary
£27,500 per annum
Hours of Work & Annual Leave
- 35 hours per week - this may include working some unsociable hours, including evenings and weekends.
- 28 days plus bank holidays. Pro-rated for part time role.
The main office is in Milton Keynes, and we have a hybrid working policy with staff expected to spend one day a week in the office and the remainder can be worked from home. HCN’s currently work from the office on a Wednesday. There is flexibility in the arrangements that need to be agreed upon with the line manager.
Key Responsibilities
To be ‘first point of call’ for people with PSP & CBD and their families living in the West and South West Region including Shropshire, Herefordshire, Warwickshire, Gloucestershire, Wiltshire, Hampshire, West Sussex, East Sussex, Dorset, Somerset, Devon, Cornwall, Avon, Isle of Wight. Providing people with support and information over the phone and via email.
- To raise awareness of PSP & CBD across all health and social care disciplines in he region by engaging with HSCP’s and neurology clinics.
- To provide accurate information in all aspects of PSP & CBD in response to enquiries and signpost onto other organisations where appropriate.
- Ensure a maximum response to all helpline calls, emails and enquires.
- To keep clear and accurate records and statistics of enquires received and actions taken.
- To carry out a maximum number of proactive calls to people affected by PSP & CBD within the region as directed by the Helpline Manager.
- Develop and maintain the existing database of key health and social care professionals and regional services.
- Attend outreach events to build the profile of PSPA services amongst health and social care professionals.
- To deliver awareness and learning sessions to HSCP’s within your region
- Work with the Director of Policy and Influencing to identify ways in which services and care can be improved for families affected by PSP & CBD in the region.
- To signpost to PSPA Support Groups and services.
- Liaise with external services to signpost to local support.
- Take an active part in the delivery and planning of information and support events, which may include the possibility of overnight stays and weekends.
- Liaise with the fundraising team to signpost to fundraising activities.
- Liaise with the Volunteer Coordinator to maintain and build volunteering in the region.
- To attend and contribute constructively to team and other meetings as required.
- To ensure the implementation of policies, procedures and quality standards as defined by PSPA.
- Contribute to the development of literature and articles for PSPA Matters.
- To undertake any other tasks, by agreement as required, in support of the work of PSPA.
The duties may be changed and/or varied to meet changing circumstances at the discretion of the CEO and Board of Trustees.
Person Specification
Essential Criteria:
- Experience in delivering helpline and/or information and support services
- Excellent listening and interpersonal skills, with the capacity to listen actively understanding different points of view
- Ability to keep accurate records
- Willingness to undertake training and continuing personal development
- Experience of and sensitivity to communicating with audiences from a range of backgrounds
- Strong IT skills, with experience in MS Office products and customer relationship management software
- Flexible and reliable attitude and the ability to self-organise and to work without direct supervision
- Good communication skills, both oral and written and excellent telephone manner
- Ability to manage difficulty questions, emotions and situations in a calm and confident way.
Desirable Criteria:
- Knowledge of PSP & CBD or other neurodegenerative diseases and/or experience of working in the NHS
- An understanding of Safeguarding and an ability to follow relevant policies and procedures
- Knowledge of healthcare or social care systems.
Benefits
- Pension Scheme
- Employment Assistance Programme
For more information about this role, please visit our website.
Registered Charity
21 - 50
CREATING A BETTER FUTURE FOR EVERYONE AFFECTED BY PSP & CBD.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Greyhound Rescue Wales (GRW) is Wales’ leading charity dedicated to rescuing, rehabilitating and rehoming greyhounds and lurchers. Founded in 1993, we have spent more than three decades championing the welfare of sighthounds and working towards our vision: a Wales without greyhound racing, where every greyhound and lurcher has a home and receives the best possible care.
In April 2026, after 25 years of determined campaigning to improve welfare and regulation within the racing industry, legislation to ban greyhound racing in Wales was finally passed. This landmark achievement marks the beginning of a new chapter for GRW as we expand our reach and capacity across the UK to ensure every greyhound leaving the racing industry has a rescue space, medical support and rehabilitation on the journey towards their forever home.
To help us grow sustainably and strengthen our long‑term impact, we are now seeking to develop our fundraising team with the creation of a Head of Fundraising role. You will lead and work closely with the Trusts & Foundations Officer, Sponsorship & Individual Giving Officer and Community & Events Fundraiser to deliver an annual income target of £400K+.
Role
The Head of Fundraising is a senior leadership role with overall accountability for the strategic development, operational effectiveness and performance of all fundraising activity at Greyhound Rescue Wales (GRW).
The role will drive, lead and grow our fundraising strategy and has responsibility for developing diverse, sustainable income streams and building strong relationships with supporters, partners, and funders.
The role holds end‑to‑end accountability for income delivery across trusts and foundations, community and event fundraising, and sponsorship and individual giving.
The Head of Fundraising provides clear leadership to the fundraising team and has line management responsibility for:
- Trusts and Foundations Officer
- Community and Events Fundraising Officer
- Sponsorship & Individual Giving Officer
Please see attached the full job description and person specification
Registered Charity
21 - 50
We work for a Wales without greyhound racing, where every greyhound and lurcher has a home and receives the best possible care.
The client requests no contact from agencies or media sales.
Thank you!
Tearfund is looking for a Data & Resources Officer who is enthusiastic about serving those living in poverty by providing excellent customer service to our supporters.
The team enables the transformative work of Tearfund around the world by serving Tearfund's UK based supporters. As part of our front-line team, you will provide a vital personal link, building strong relationships with those who champion our cause.
Your role will involve:
- Answering supporter queries via phone, email, and letter with professional excellence.
- Processing database additions, deletions, and amendments to maintain and increase data accuracy.
- Managing Toilet Twinning & Tearfund Resources orders, collaborating with an external fulfilment house to ensure timely deliveries.
- Thriving and maintaining high standards of speed and accuracy in a busy environment, recording information on our supporter database.
We are looking for a candidate who is:
- A flexible team player who learns quickly.
- Highly organised and able to juggle competing priorities.
- Committed to Tearfund's Christian beliefs.
Are you ready to help Tearfund maintain our reputation as one of the industry's best organisations for customer service? Then this could be the role for you!
Contract: This is a part-time role (21 hours per week) on a 9-month fixed-term contract. The full time salary is £33,202 per annum and the part time is salary is £19,921 per annum.
All applicants must be committed to Tearfund's Christian beliefs.
We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.
The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.
The client requests no contact from agencies or media sales.
Thank you!
Are you someone who thrives on making a genuine difference to people’s lives? Do you have experience working in health, social care or the voluntary sector and want to play a vital role in improving how older people access the support they need? If so, we would love to hear from you.
Age UK Bromley & Greenwich is seeking a dedicated and compassionate Care Navigator to join our expanding team in partnership with Oxleas NHS Trust. Based at Memorial Hospital in Woolwich, you will be embedded within a multi-disciplinary team working on the Proactive and Frailty pathways. Your focus will be on supporting older people with complex needs, helping them navigate health and social care systems, and connecting them to relevant services across the community.
This is a key role that sits at the heart of person-centred care. You will attend multi-disciplinary team meetings, work alongside professionals including GPs, case managers and mental health staff, and spend time speaking directly with patients and their families. Your role will be to truly listen, identify what matters most to the individual, and help them take practical steps towards better health, independence and wellbeing.
Key responsibilities include:
-
Attending Multi-Disciplinary Team (MDT) meetings and contributing to holistic care planning
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Working with patients to understand their needs, provide emotional support and signpost to local services
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Liaising with a wide range of professionals across the NHS, social care and voluntary sectors
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Inputting information into systems including RIO and Framework I, with training provided
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Keeping accurate records and contributing to service evaluation and improvement
We are looking for someone who is:
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Experienced in health, social care or voluntary sector settings
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Empathetic and a confident communicator
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Able to build strong relationships with a range of professionals and clients
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Organised, reliable and motivated by positive outcomes for others
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Comfortable working independently and as part of a team
-
Passionate about supporting older people to live well and with dignity
This role offers the opportunity to be part of a well-respected local charity with a strong values-led culture. You will be joining a supportive team that values collaboration, creativity and kindness. As a Care Navigator, your work will have a direct impact on people’s lives at a time when they are most vulnerable.
For the full person spec and job description please download the job pack.
Registered Charity
51 - 100
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.
The client requests no contact from agencies or media sales.
Thank you!
About you
You will be organised, resourceful and confident at turning stories and evidence into compelling fundraising content.
Fundraising experience is welcome, but transferable skills in communications, marketing, business development or supporter care are also valued.
- Experience in fundraising, communications, marketing or business development.
- Strong, audience-focused writing skills.
-
Understanding of donor stewardship and supporter journeys.
-
Ability to manage priorities and meet deadlines.
-
CRM or database experience is helpful.
-
Collaborative approach and commitment to equity, diversity and inclusion.
For more information, please download the Information Pack. For an informal conversation about the role, please email recruitment in the first instance.
To Apply:
Please email recruitment with your CV and a written statement explaining how you meet the person specification and what you will bring to Thrive. Your statement should explain why you want the role, how your experience fits and what you would bring to Thrive.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Action for Pulmonary Fibrosis
Action for Pulmonary Fibrosis (APF) is the UK’s leading patient charity dedicated to improving the lives of individuals and families affected by pulmonary fibrosis. Our mission is underpinned by values of compassionate, bold, expert and collaborative. We believe in creating a supportive environment in which both our employees and beneficiaries can thrive.
Founded in 2013 by people affected by PF and clinicians, APF has grown into a respected national charity rooted in community and evidence. We provide trusted information and support, help a growing network of support groups, campaign to improve access to care and invest in research to bring hope of new treatments. APF strives to be an organisation of equity and inclusion, welcoming people from all backgrounds – our team and volunteers aim to reflect the diverse communities we serve.
We have just launched an ambitious five-year strategy (2025–2030), co-created with the PF community, which focuses on expanding support, transforming care, and accelerating research. This strategy marks a step change with a clearer focus, stronger delivery model and greater ambition to ensure no one faces pulmonary fibrosis alone.
Role Purpose
We are looking for a Senior Education and Events Officer to coordinate and deliver our education and events programme for people affected by pulmonary fibrosis, healthcare professionals and wider stakeholders.
This is a hands-on role at the heart of APF’s work. You will plan and deliver education sessions, webinars, conferences and events, making sure they are welcoming, accessible, well organised and shaped around the needs of the people we support.
You will manage the full attendee journey, from registration and communications through to delivery, feedback and follow-up. You will also coordinate APF’s presence at external conferences, work with speakers, clinicians and partners, and help ensure people who engage with our events can easily access wider APF information, support and opportunities.
We are looking for someone with strong experience of organising events, education sessions, webinars, training or similar activity. You will be highly organised, confident working with a wide range of stakeholders and comfortable managing logistics, digital platforms, databases and attendee communications.
You will also be confident hosting or supporting sessions both online and in person, and able to use feedback and data to improve future activity.
This is a great opportunity to help APF deliver high-quality education and events that give people affected by pulmonary fibrosis practical information, reassurance and confidence throughout their journey.
To apply, please submit a CV and a covering letter of no more than two pages outlining your suitability for the role and how your skills and experience meet the requirements of the job description.
Interviews will be held on a rolling basis, so we encourage interested candidates to apply as soon as possible.
Registered Charity
21 - 50
Action for Pulmonary Fibrosis (APF) is a national charity dedicated to improving the lives of individuals and families affected by pulmonary fibrosis.
Thank you!
Team:Philanthropy & Partnerships
Location:Remotely in the UK with some travel for meetings and events
Work pattern:35 hours per week, Monday to Friday
Salary:Up to £42,182.64 per annum
Contract: Permanent
Due to internal promotion we are hiring a Senior Mid Value Officer.
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. Will you join us and make a better life for cats?
Responsibilities of our Senior Mid Value Officer:
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This role will manage the development of the Cats Protection Mid Value Programme and associated mid value product. The successful candidate will oversee the implementation of stewardship strategies for the conversion, retention and growth of mid value donors and build a pipeline for major giving to increase sustainable net income for Cats Protection.
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The team manages a significant portfolio and has ambitious growth targets, and this role will play a key part in growing the number and overall value of supporters.
About the Philanthropy & Partnerships team:
-
Philanthropy and Partnerships are a dedicated and motivated team who all believe strongly in our mission and values. We have ambitious growth plans with a large focus on growing and diversifying our pipeline
-
We have a team of 21
What we’re looking for in our Senior Mid Value Officer
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Significant experience in related fundraising role(s), such as mid value, major donor, individual giving or direct marketing. Where primary experience is in one area, hands on experience and good understanding in the other is required.
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Demonstrable experience of developing strong long-term relationships with supporters & stakeholders
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Experience of implementing supporter segmentation processes for database marketing purposes
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Proven track record of achieving income against agreed financial targets as well as other KPIs
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Experience of developing and managing donor engagement and cultivation plans and strategies
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Extensive proven experience of producing high quality and compelling appeals, proposals, reports and correspondence to inspire generous support
What we can offer you:
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A generous pension salary exchange scheme
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range of health benefits including health insure on completion of probation
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26 days’ annual leave plus bank holidays, increasing to 31 with length of service
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Salary Finance, which empowers you to take control of your financial wellbeing
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and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date:3rd September 2026
Virtual interview date:15th & 16th September 2026
Final stage virtual interview: 23rd September 2026
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If successful, your recruitment journey will include:
1. Anonymised application form
2. Virtual interview via Microsoft Teams
3. Final stage informal discussion
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Registered Charity
501 - 1000
Making a better life for cats, because life is better with cats
Thank you!
Grade: 6
Salary: £16,221 per annum (0.60 FTE pro rata of £27,036 per annum)
Hours: 22.5 hours per week (preferably spread across Wednesday - Friday)
Position type: Fixed term until 30th April 2027.
Responsible to: Supporter Care Team Lead/Officer
Direct reports: None
Location: ShelterBox HQ, Truro, Cornwall. (Hybrid working with a minimum of 1 day per week in the office)
ROLE PURPOSE:
As part of the Supporter Care team, the Supporter Care Assistant will help provide an excellent supporter experience and through every interaction will seek to build meaningful relationships with our supporters which increases their level of satisfaction and engagement. Whether you are handling donations, maintaining a high-quality database, responding to various supporter enquiries and fulfilling their requests, responding to complaints and feedback, or providing supportive administrative services to the department, the delivery of outstanding customer service to our many supporters will remain at the heart of your role and be the focus of your efforts.
WHO ARE WE LOOKING FOR?
We are looking for a proactive and enthusiastic individual with a passion for amazing supporter experience. The ideal candidate will be a great communicator and be a real people person with previous experience in customer facing roles. They will have a keen eye for detail, able to accurately follow processes and have experience handling spreadsheets and databases.
As part of a growing organisation, we are looking for someone with an interest in supporter engagement and international affairs who will continuously seek new ways to ensure supporters are at the heart of everything we do.
DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
- Delivering a consistent and high quality of supporter engagement through all enquiry channels including inbox,phone calls, social media direct messagesand post.
- Managing the ongoing relationship with supporters as they progress in their ShelterBox journey.
- Championing the supporter voice throughout the organisation via meetings, communications and daily interaction.
- Processingand acknowledging all donations that have come in through a range of sources including but not limited to post, website, telephone, standing orders, direct debits and financial reconciliations.
- Maintaining accurate gift aid records.
- Ensuring supporter records are kept up to date and data entry is accurate, recording all communications on our CRM database.
- Producing written correspondence such as bespoke letters and responding to feedback or complaints.
- Aiding the Supporter Care management team in project work that will develop the team's approach to supporter engagement.
- Supporting and supervising volunteers within the team.
- Takingan active part in ensuring your own personal development.
- Contributingnew ideas and continually seekingto improve processes to drive efficiency and improve supporter experience.
- Undertaking general admin tasks related to supporter communications such as filing, scanning, posting letters etc.
General Duties
- Contribute new ideas and continually seek to improve processes to drive efficiency and improve supporter experience.
- Participate in the day-to-day work of the organisation - such as reporting, attending team meetings as required, and taking a flexible approach.
- Following all policies and procedures at all times and contributing to the review of any policies and procedures as required.
- As part of an emergency organisation there will be times when you will be required to work evenings and weekends at short notice in response to a disaster.
- Occasionally represent the work of ShelterBox at events to members of the public and supporters.
Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. We therefore encourage you to submit your application as soon as possible. Please ensure your application is completed in full and you read the applicant guidance on our website before applying.
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Thank you!
The generosity of individual supporters, churches and community groups enables Boaz Trust to provide accommodation and support for people seeking sanctuary, and to challenge and change the unjust systems that cause destitution, both locally and nationally. We are looking for a Fundraising Officer who will help us give supporters an excellent experience, maintain accurate fundraising records and develop opportunities for people and communities to get involved in our work. This is an exciting role which will give the right person the opportunity to work across a variety of fundraising activities and disciplines.
The relationships built and fundraising activity enabled through this role will support Boaz’s work with people who are facing or experiencing homelessness because of their insecure, changing or uncertain immigration status. Our work includes providing safe accommodation and person-centred support, while working towards our mission of ending destitution among people seeking sanctuary.
Day to day, you will provide excellent care for supporters as you process and acknowledge donations, respond to supporter enquiries and ensure that our fundraising database is functioning well and information is recorded accurately in it. You will build positive relationships with supporters, churches and community groups, arrange and deliver speaking engagements, promote sponsored events and help people find meaningful ways to raise funds for Boaz. You will work also closely with colleagues to deliver fundraising projects across the breadth of Boaz’s fundraising activity as and when these arise.
We are looking for someone who is warm, organised and attentive to detail, and who enjoys building relationships with a wide range of people. You will be confident communicating by email, telephone and in person, comfortable working with databases and financial information, and able to manage a varied workload. Most importantly, you will be thoughtful and collaborative, and aligned with Boaz’s values and our commitment to the dignity and rights of people seeking sanctuary.
Registered Charity
21 - 50
Our vision is that people who seek safety in the UK are welcomed here and are free to live life in all its fullness.
Thank you!
The Mental Health Foundation is recruiting for a CRM Officer to support the CRM team in our London office.
Deadline: 9pm on Wednesday 2nd September 2026
Location: London
Salary: Starting salary £32,604 rising to £36,796, plus London weighting of £4,000
Hours: Full time (32 hours per week)
Contract type: This is a fixed term role for 12 months
This exciting role will support the CRM team with data processes in our Beacon CRM fundraising database, as we look to integrate and automate more of our systems and processes. High-quality data will enable us to develop stronger relationships with our supporters, retention and maximise lifetime value working in an agile way.
What does the role involve?
- Manage data processes, imports and exports of all fundraising data including direct debits, new donors, email signups etc. in accordance with agreed protocols and in agreement with CRM Manager.
- Ensure that the use of the Fundraising database and the capture of all data from supporters or prospects conforms to data protection guidelines including GDPR relating to supporter preferences and consent.
- Support training for colleagues using the CRM (Beacon) and help ensure all members are trained and kept up to date on new features and enhancements as they require to do their job effectively.
- Support the reconciliation of the bank statement with Beacon and ensure the Finance team know where to find information to enable accurate coding for management accounts.
Why is this position on a fixed term contract?
Having this CRM Officer role in post for a year will support the ongoing business as usual data processes, whilst increasing capacity in the team to support efforts to increase the amount of automation of processes and integration between systems. This will ultimately reduce our reliance on manual data processes, reducing the volume of day to day data transfer, which should lead to a reduction of required capacity with the CRM team beyond the term of this contract.
What skills, knowledge and experience are we looking for?
- Demonstrable relevant experience working in Fundraising, or a Charity database team role using Beacon CRM or any database similar, with experience of CRMs in general.
- Evidenced experience of managing high volumes of personal data using a large and complex supporter/CRM database.
- Evidenced ability to think analytically and deliver the most effective and accurate solutions for data capture, manipulation and reporting.
Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.
How to apply
If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application below. Please ensure you attach an up-to-date CV and statement of suitability answering all points of the person specification. Applications will close at 9pm on Wednesday 2nd September and we are unable to accept late applications. Interviews are planned for w/c 14th September.
We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.
If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.
We are currently operating mostly digital recruitment (including interviews via video conferencing). We operate a hybrid working model of a minimum of 2 days per week in the office and the rest working from home.
We look forward to hearing from you!
Registered Charity
51 - 100
Our vision is good mental health for all.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Fundraising Support Officer to support a wide range of fundraising activities across Dignity in Dying and Compassion in Dying.
This is a varied and practical role supporting campaigns, donor care, and administrative processes. You will play an important part in ensuring our supporters have a positive experience while helping deliver key fundraising initiatives, including new programme development.
This role is ideal for someone early in their career, returning to work, or looking to move into fundraising. We are looking for enthusiasm, organisation and a willingness to learn, and will support you to develop in the role.
Key responsibilities
- Provide administrative support for fundraising campaigns, including direct mail activity
- Support the set-up and delivery of new initiatives (e.g. lottery and in-memory giving)
- Respond to supporter enquiries via email and telephone
- Process donations and maintain accurate supporter records using databases (e.g. Raiser’s Edge)
- Support donor communications, reporting and stewardship activity
- Assist with general fundraising administration and team support
About you
We are looking for someone who is:
- Organised, with strong attention to detail
- A clear and confident communicator, able to respond sensitively to supporters
- Proactive and positive, with a willingness to learn
- Comfortable using systems and handling information (training provided)
- Motivated to build a career in fundraising
We welcome applications from candidates with a wide range of experiences, including those with limited formal work experience.
About us
Dignity in Dying campaigns for greater choice, control and access to services at the end of life. Compassion in Dying supports people to understand and exercise their rights, helping them plan for end-of-life care.
Interviews
- Stage 1: Virtual interview – WC 21st September
- Stage 2: In-person interview at our London office – TBC
Central London | £32,721 per Annum | Full-time (35 hours per week) | 1 YR Fix Term Contract
Minimum 3 Days per week in the office during probation, minimum 2days thereafter
The client requests no contact from agencies or media sales.
Thank you!
International Nepal Fellowship (INF) is a Christian health and development charity. Since 1952 they have had a huge impact serving the most disadvantaged people and communities in Nepal.
As Nepal’s longest serving international NGO they continue to have ambitious plans. It is an exciting time to join INF as they enter a bold new strategic phase for 2026 to 2031.
The most disadvantaged communities in Nepal face a lack of access to healthcare, often walking for days to their nearest health post, or being unable to afford even basic treatment.
Kopila, who was diagnosed with leprosy several years ago, is a patient at INF’s Green Pastures Hospital in Pokhara, Nepal.
“Whenever I have to come back to Green Pastures I am grateful that all of the treatment is free, and I am happy because everybody there cares for me and loves me.”
We are looking for a Supporter Engagement Officer to join INF’s small, passionate UK team. This is a fantastic opportunity to connect with INF’s committed UK supporters who resource and pray for the work of Nepali organisations which support people to overcome the barriers they face due to issues such as disability, poverty, gender or caste.
Please note that this is a full time role, part-time hours will also be considered (a minimum of 30 hours per week).
If this sounds like the role for you, we would love to hear from you.
The Role
As Supporter Engagement Officer you will play a key role in the stewardship of INF supporters. Reporting directly to the Head of Fundraising and Communications, you will support the team to deliver the highest level of supporter engagement.
The main responsibilities will include:
- Creating high-quality content, including prayer resources, to communicate effectively with supporters.
- Managing content for INF’s website, social media and e-marketing campaigns.
- Being a first point of contact, handling supporter enquiries by email and on the phone.
- Timely and appropriate acknowledgment of donations.
- Participating in team prayer and reflection as part of the wider staff team.
The Person
We are looking for a practising Christian, as set out in the occupational requirement for this position.
You must align with the values of INF and be committed to your faith. It is key that prayer is important to you both personally and professionally.
We are looking for someone with the ability, or drive to learn, to write creatively and develop new skills in digital marketing. You must be an adaptable person who thrives within a small team.
Proven experience of engaging with supporters is also vital, as well as exceptional written and verbal communications skills.
As a faith-based Christian charity, it is a genuine occupational requirement for applicants to have a personal commitment to the Christian faith. See the recruitment pack for more details.
Why INF?
INF UK has a small, supportive, connected team where ideas are welcomed and suggestions are encouraged. It is a real privilege to work with INF’s partners in Nepal, and a fantastic opportunity to learn about various projects and their delivery.
There is a genuine culture of learning and a real opportunity for development, especially at a unique phase of the charity’s long history as they work towards a new strategy.
INF places an emphasis on professional development and training to enable you to fulfil your role. They support employees in their desire to further their qualifications and careers, including offering opportunities to undertake training courses and attend conferences or events.
The charity offer agile working for all staff members which includes options for flexible working hours.
The charity’s other benefits include:
- Generous pension plan with employer contribution of 10%
- Option to buy extra annual leave
- Group Life Insurance for all employees
Please note that INF are unable to provide sponsorship for this position. All offers of employment are made subject to proof of eligibility to work in the UK and satisfactory employment screening, a basic DBS Check, and three references satisfactory to INF UK (including one reference from a church leader or someone able to speak to your Christian faith).
If this sounds like the opportunity for the next phase of your career, then apply here, or contact Leanne or Jen at Charity Horizons for more information.
Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen or Leanne who will be happy to advise on this.
Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief (save where a genuine occupational requirement applies, as set out above), gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
Recruitment Agency
1 - 5
To lead charity recruitment because we’re the best at supporting individuals and organisations to achieve their ambitions and drive positive change
Thank you!
Cystic Fibrosis Trust is the only UK-wide charity dedicated to uniting for a life unlimited for everyone affected by cystic fibrosis. We're working towards a brighter future for everyone with cystic fibrosis (CF) by funding cutting-edge research, driving up standards of care and supporting people with the condition and their loved ones every step of the way.
Our incredible community of supporters, volunteers, and fundraisers are at the heart of everything we do. That’s where you come in!
About the Role
Are you a creative digital fundraiser who loves building relationships? Do you want to use your digital marketing, social media, and stewardship skills to make a real-world impact?
As our Community and Events Supporter Engagement Officer, you will be the driving force behind our digital supporter journeys. You won't just manage processes; you will craft exceptional, inspiring experiences for our volunteers and fundraisers from the moment they sign up to the moment they cross the finish line (and beyond).
This is a highly collaborative, home-based role where you will work closely with our Social Media, Communications, and Marketing teams to bring fundraising campaigns to life across all Cystic Fibrosis Trust platforms.
What you’ll be doing
• Exceptional Stewardship: Guide, inspire, and retain our amazing volunteers and supporters using digital platforms and email journeys.
• Digital Campaign Innovation: Help design, build, and implement exciting new digital fundraising campaigns, event registration pages, and email journeys.
• Social Media & Content Creation: Collaborate with our Social Team to develop engaging content, monitor social channels, and share powerful, real-life supporter stories.
• Data-Driven Insights: Work with cutting-edge tools (like Give Panel, Dynamics, Enthuse, JustGiving, Google Analytics, and Power BI) to measure campaign impact and continuously improve the supporter experience.
• Creative Resource Design: Use design software to create high-quality, impactful marketing and fundraising resources that align with our brand.
• Be the Face of the Trust: Represent the Cystic Fibrosis Trust at exciting events and meetings.
Who we’re looking for
We are looking for a target-oriented, passionate team player who is excited about digital fundraising trends and loves connecting with people. You will also need to meet the following essential criteria:
• Proven experience in digital community fundraising and volunteer management.
• Effective project management experience
• A strong demonstrable understanding of relational fundraising and supporter journey principles.
• Hands-on experience using digital fundraising platforms (including Facebook, Enthuse, JustGiving, Give Panel, etc.).
• Experience of copywriting and editing skills to write compelling, high-quality content.
• Great collaboration skills and the ability to work independently as well as part of a dynamic team to reach targets.
• Experience of using Dot digital, Hootsuite, Power BI, or CRM and fundraising databases
• Flexibility to travel throughout the UK and work occasional evenings/weekends to support our events.
What we offer you
We offer a range of benefits including flexible working, 30 days annual leave plus recognised bank holidays (pro-rata for part time staff), contributory pension scheme, Healthcare cash plan covering dental, optical, 24/7 GP service, Employee assistance programme and opportunities for learning and development
Ready to join us as we unite for a life unlimited?
If you have a passion for our vision and the skills to inspire our community, we would love to hear from you.
Apply today and help us turn hope into reality.
Closing and interview dates
Closing date for completed applications is 11:59pm on Monday 7 September 2026.
First interviews will be held week commencing Week commencing 14 September 2026.
We reserve the right to bring forward the closing date or extend if necessary. Therefore, if you are interested in this role, please submit your application as early as possible.
How to Apply
Before applying, please ensure you read the job description for more information about the role.
Applications should be made through our recruitment portal Hireful and to apply, please select ‘Apply Now.’
If you would like to discuss the role before applying, please contact recruitment
Please note you will need to have the right to work in the UK before starting work with us and we will check this. We do not hold a Home Office Sponsorship Licence and therefore cannot offer visa sponsorship for our roles.
No agencies or media please.
Our commitment to an inclusive workplace
Cystic Fibrosis Trust aims to be an inclusive workplace where everyone belongs, can be themselves and achieve their full potential. We want to attract, develop, and retain staff with diverse backgrounds, experiences, and perspectives; particularly people who have cystic fibrosis, people who identify as being from an ethnic minority group, as LGBTQ+ and people with disabilities.
It is our policy not to discriminate against any person because of their age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability (physical and mental), race including colour, nationality, ethnic or national origin, religion or belief (including lack of belief), sex, sexual orientation or union membership.
The client requests no contact from agencies or media sales.