288 Database and supporter care officer jobs

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Top job
Alzheimer's Research UK, CB21, Cambridge
Circa £22,000 per year
Essential supporter engagement and admin activities associated with marketing campaigns, donations & fundraising events.
Posted 4 days ago

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Kids Club Kampala, Remote
£18,000 per year FTE
An exciting new opportunity has arisen to support a great team as Admin Officer in Kids Club Kampala
Posted today Quick Apply
Ashgate Hospicecare, Multiple Locations
£28,000 - £30,000 per year (pro rata)
Posted 1 week ago
Closing soon
Harris Hill Charity Recruitment Specialists, London
£25k - 29k per year
Posted 6 days ago Quick Apply
Closing soon
Understanding Recruitment Ltd, Remote
£45,000 - £50,000 per year
Posted 3 weeks ago Quick Apply
The UK Committee for UNICEF (UNICEF UK), Multiple Locations
£22,500 per annum
Posted 3 days ago
Yorkshire Cancer Research, Harrogate
£18,278 - £23,400 per year
Posted 5 days ago Quick Apply
Greenpeace, Islington
£27,516 - £32,292 per annum (plus 2022 cost of living increase to be agreed)
Posted 1 week ago
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Remote
Hatfield, Hertfordshire
£32,000 - £35,000 per year
Permanent, Full-time
Actively Interviewing
Job description

The role

Crohn’s & Colitis UK raised over £6 million this year. Our Supporter Engagement Team provides exemplary customer care to every donor, fundraiser, member and supporter, ensuring that they feel valued and are thanked in an innovative, tailored and appropriate way. As we continue to grow our income our customer care processes will become increasingly important. Stewardship of our growing community will be vital to our success as we keep donors, fundraisers and members engaged in our work and motivated to continue to support us.

Your role will be to engage and inspire through the provision of the highest-quality supporter journeys. You will be creative and innovative in delivering tailored stewardship to encourage repeat support and commitment from members of our community. Your supporter engagement activities are integral to achieving our strategic Income Generation priorities, including raising funds from supporters through exceptional standards of customer care, using high quality information, continuous learning and the development of our supporter care services. As a team manager, you will develop and implement excellent internal processes to ensure supporter stewardship and donor management is robust, consistent and of the highest quality.

About you

You will: 

  • be a talented, experienced supporter care professional, adept at building strong relationships fast.
  • have the ability to multi-task, be organised, diplomatic, and value collaboration with colleagues and connection with supporters.
  • be an experienced manager with the ability to mentor and coach your team.
  • be familiar with developing motivational communications via letter, email, social media and telephone in order to inspire and engage audiences.
  • have experience of implementing highly impactful stewardship techniques.   

If you like the sound of this position and think you have what we are looking for then it would be great to hear from you.

The future

The charity is at a really exciting point. We are in excellent financial health and moving to a new strategy which will give you the chance to put a personal stamp on the actions we are taking to improve the quality of life for people with Crohn’s and Colitis. 

Application resources
More about Crohn's & Colitis UK

About us:

Crohn’s and Colitis are a hidden – and growing – health crisis.  Right now, an esti... Read more

Posted on: 11 January 2022
Closing date: 28 January 2022
Tags: Fundraising

The client requests no contact from agencies or media sales.