Database and supporter care officer jobs

Role Context

As part of Gaddum’s Talking Therapies service, the PWP Supervisor will oversee the Step 2 service within HMR. This role will provide clinical case management and skills supervision to both qualified and trainee PWPs. The role combines supervisory and service leadership with a small clinical caseload and focuses on ensuring high-quality, evidence-based care and strong support for staff wellbeing and professional development.

Our PWPs will be completing training positions, including full participation in an accredited Postgraduate Certificate (PGCert) or equivalent training in Low Intensity Interventions at one of our partner universities (e.g., University of Manchester, UCLan, or LJMU).

Role Purpose

The PWP Supervisor will:
• Lead on service development, training, and quality improvement
• Provide high-quality clinical and case management supervision to PWPs
• Support PWPs with clinical risk, complex presentations, and professional development
• Regularly assess and sign off all supervisees’ clinical competency for training and ongoing registration requirements.
• Maintain a small caseload, delivering low-intensity interventions where needed
• Liaison with educational providers of the training courses to meet the joint learning agreement

Main Duties and Responsibilities:

Clinical Practice:
• Conduct assessments and deliver low-intensity CBT-based interventions when needed
• Respond to clinical risk and manage urgent presentations, acting as a Safeguarding Officer for the service
• Maintain up-to-date knowledge of evidence-based practice in line with NICE guidance
• Contribute to the overall caseload capacity of the service in times of high demand

Quality Assurance and Service Improvement:
• Oversee outcome measures, recovery rates, and KPIs for the service, ensuring they are consistently met and accurately recorded
• Participate in clinical audits, data monitoring, and service evaluation
• Support innovation and continuous improvement within the service
• Complete quarterly reporting as required by the service commissioner

Collaboration and Development:
• Work collaboratively with Step 3 clinicians, GPs, VCSE partners, and university providers
• Contribute to outreach and promotion of the service across HMR
• Facilitate team learning, reflective practice, and training delivery
• Work alongside commissioners from the Big Life Group to achieve shared goals

Academic and Supervision:
• Provide clinical and case management supervision to the team of PWPs
• Monitor PWP trainees’ progress against learning objectives
• Lead PWPs in reflective practice sessions
• Support PWPs to attend and complete all training modules, assignments, and practical components of the university training programme
• Support PWPs to apply academic learning to clinical practice

All staff are expected to work within all Gaddum policies and procedures. This role is subject to an enhanced DBS check.

FIXED TERM UNTIL FEBRUARY 2027

Background to Role

Age UK Croydon is passionate about achieving our mission to reach, involve, support and connect people so they can age well in Croydon

Our Healthier Lifestyles Service includes a programme of seated and standing exercise, health checks and social engagement together with our 3 Memory Tree Cafés. Memory Tree cafes combine music and singing, dancing, reminiscence, exercise, activity and social interaction providing a safe and relaxing environment for older people living with dementia and their carers. Our programmes are delivered in various settings across the borough including care homes, sheltered housing and community venues together with our own Brigstock Road Community Hall.

The Healthier Lifestyle team at Age UK Croydon offers a range of inclusive and accessible activities and events across the borough of Croydon combining exercise and social engagement in a variety of local settings.  These sessions help reduce isolation, improve independence, prevent falls, increase fitness levels and manage health conditions. They also provide social engagement and interaction, information and support around living with dementia, a safe and welcoming space for all to engage and relax.

Duties will include (but are not limited to) –

• Independently delivering chair-based exercise sessions daily in Croydon care homes to residents.
• As an Age UK Croydon ambassador promote our services including via talks and presentations to community groups across the Borough.
• Developing and maintaining good relationships with care home, health hub venue staff and partner organisations or talk providers.
• Working as part of the health hub team lead on the delivery of health hubs in various Croydon locations.
• To be the key point of liaison for all clients accessing the Activity Service.
• To support the promotion of the organisation, services, activities, and events.
• To contact clients when there are changes to the regular classes.
• Keep up to date with and the Activity Service changes.
• Awareness of risk assessments and GDPR compliance
• If qualified also delivering standing exercise sessions.
• Setting up equipment for activities and ensuring resources are ready for events.
• Delivering basic health checks including blood pressure, BMI and diabetes screening.

Closing date for applications: 9am, Thursday, 17th July 2025

Interview Dates: Thursday, 24th July 2025

We are looking to recruit a dedicated and enthusiastic individual to join our Information & Advice team provide information, advice and support to people aged 60 and over, living in Waltham Forest. The purpose of the job is to deliver advice to those housebound or not able to travel to The Hub, so it will involve home visits throughout the Borough. It will include assisting clients to maximize their income through providing benefits calculations, help to complete forms, provide advice resources and some supervision of volunteers. You will have good interpersonal skills, have proficient database skills and enjoy working as part of a team. Experience of benefits advice and another language is desirable.

Job Description: Peer Support Coordinator (Lotus Blossom Project) 

No recruitment agency applications - Individuals only please.

Are you passionate about recovery, empowerment, and the power of peer support?

Lotus is seeking a skilled and compassionate Peer Support Coordinator to lead our thriving Lotus Blossom Project, which provides online peer support groups for women recovering from domestic abuse. These groups are co-facilitated by trained Peer Support Mentors – all of whom are ex-clients.

This role is at the heart of what we do: championing trauma-informed practice, investing in our volunteers, and supporting women to rebuild independence, purpose and fulfilment after abuse.

Please note:

We are only accepting applications from candidates who complete an application form, the form can be found on our website.

Job Title: Peer Support Coordinator 

This post is open to women only under the Equality Act 2010 Schedule 9, Part 1, Section 7 as a genuine occupational requirement.

Project: Lotus Blossom
Reporting to: Lotus Families Service Manager
Hours: 15 hours per week
Salary: NJC Scale Points 18-22: £30,559-£32,654 FTE (£12,389-£13,238 pro rata for 15 hours/week). Starting salary: £30,559 FTE (£12,389 pro rata) for an unqualified IDVA (Point 18); £31,067 FTE (£12,595 pro rata) for a qualified IDVA (Point 19) pay award pending.

Location: Primarily home based with occasional in-person meetings or training in Newhaven or East Sussex
Contract: Permanent although as with all posts, reliant on ongoing funding

Job Purpose:

To lead the co-ordination, delivery and ongoing development of a safe, inclusive and empowering peer support group for women recovering from domestic abuse through the Lotus Blossom Project. This role ensures that support is:

• Trauma-informed and grounded in the six principles of trauma-informed practice: safety; trustworthiness and transparency; peer support; collaboration and mutuality; empowerment, voice and choice; and cultural, historical and gender awareness.
• Informed by the Investing in Volunteers quality standards.
• Delivered through a team of trained volunteer Peer Support Mentors, all of whom are ex-clients.

Key responsibilities:

• Lead the Lotus Blossom Project, ensuring it’s trauma-informed, inclusive and responsive to client and volunteer needs.
• Recruit, train, support and supervise a team of Peer Support Mentors with lived experience.
• Co-produce themed peer sessions and use your IDVA expertise to guide safe, engaging group facilitation.
• Monitor, evaluate and evolve the project using client and volunteer feedback, and report on its impact.
• Act as an ambassador for Lotus and support wider organisational goals.

You’ll bring:

• IDVA qualification (or willingness to obtain one with support)
• Experience supporting victim-survivors of domestic abuse
• Understanding of trauma-informed approaches and barriers faced by marginalised groups
• Skills in leadership, reflective practice, safeguarding, and data/confidentiality management
• A deep commitment to inclusion, empowerment and collaborative working

Desirable:

• Lived experience of domestic abuse
• Experience in peer support coordination or volunteering roles
• Facilitation of group or online support spaces
• IDVA qualification (completed)

This role is subject to an enhanced DBS check. The job description is not exhaustive and may be subject to change in line with service needs and strategic development.

Benefits

• Primarily home-based role, reducing the need for travel and supporting work-life balance (Safety; Trust).
• Flexible working: As a family-centred charity, we understand the importance of family life – whether it’s attending a school assembly or caring for a loved one. As long as service delivery is not impacted, we support flexibility (Empowerment; Collaboration).
• Regular quality supervision in line with SafeLives Leading Lights quality standards.
• Two-monthly clinical supervision, supporting emotional resilience and reflective practice (Peer Support; Safety).
• Access to a 24/7 employee counselling helpline for confidential emotional support (Trust; Safety).
• Salary aligned to NJC scale points 18–22.
• Pension scheme with employer contributions matched up to 6% (Trustworthiness; Empowerment).
• 25 days holiday per year (or pro rata for part-time roles), plus bank holidays (Empowerment).
• Travel to and from any work-related meetings, training, or in-person activities is fully reimbursed (Trust; Mutuality).

How to Apply

• Deadline 9am 14 July via Application Form
• Interview will be via Teams on 17 July

Salary: £46,017

We also offer:

• 25 days annual leave (plus bank holidays) and a discretionary Christmas closure
• Benefits platform with discounts on retail, dining and days out
• Salary sacrifice schemes for gym, bicycles and nursery/childcare
• Access to a free Employee Assistance Scheme to support you inside and outside of work
• Enhanced maternity and paternity pay

Location: Head office (Victoria) typically 2 days a week with remaining from home.
Flexible working: this role is hybrid with typical working hours of 9-5pm. Hybrid working is available in this position. Flexible working requests are welcome. We would also consider applications from part time applicants working 4 days per week.

Role & Responsibilities

Our Fundraising team is growing and as such, we’re looking for a creative and passionate individual to join us in a brand-new role of Membership & Individual Giving Manager.

Membership is one of the key strategic priorities to achieve unrestricted income over the next five years, and in this role, you’ll be overseeing recruitment, retention and managing attrition of members, understanding our members and creating relevant offers and experiences. The role will manage income from individuals through appeals and growing income and support through our nature reserves. The time spent on each area be approximately, membership 60%, IG 30% and legacies 10%.

Our ideal Membership & Individual Giving Manager

• Significant experience in Direct Marketing including Individual Giving and membership/regular giving programmes
• Experience of digital marketing including use of social media to grow supporter base and raise income
• Experience using data, audience insight and analysis to optimise messaging and increase campaign effectiveness
• Experience delivering supporter journeys that are well planned, joined up, and motivate potential and existing supporters with a personalised and positive experience.

(Please see job description for full person specification)

Closing Date: 16th July 2025
Interviews: Are scheduled to take place on 28th July and 30th July and reasonable adjustments will be offered to all candidates including the choice to meet online or in-person.

Does this sound like you? We’d love to hear from you!

Our vision is a London alive with wildlife, with nature in everyone's neighbourhood. To achieve our goal of inspiring everyone to help restore London’s wildlife, we recognise that our team must better reflect and represent all of London’s diverse communities. Find out more about London Wildlife Trust’s commitment to Equality, Diversity, and Inclusion on our website.

We are also committed to ensuring that the safety and wellbeing of children, young people and adults at risk is at the heart of our engagement with people. Read about our commitment to safeguarding on our website.

REF-222186

Are you looking to join a team that values people and partnerships and is dedicated to creating transformational experiences for our community?

Would you like to work for an organisation that values growth, with the opportunity to learn, develop, and grow in a collaborative and supportive culture?

If so, we have the perfect opportunity for you.

An exciting opportunity has arisen for someone with great interpersonal skills and an advice background for the role of Advice and Advocacy Officer with Spring Community Hub.

The project aims to identify those in Welfare, Health, Wellbeing, Employment, housing, and/or food crisis who have had unresolved issues over a prolonged period and provide support for them to overcome the immediate crisis and work towards longer-term stability

The Advice and Advocacy Officer will provide holistic advice and advocacy to guests, supporting them on issues such as debt, welfare, housing, employment, and business support, in a trauma-informed and empowering way.

The postholder will be a key part of growing the Hub’s  Advice and Advocacy/ Pastoral / Wrap-around services, working as a team with our partners, providing support to guests and volunteers.

• Working with a Caseload of Guests on a 1-1 and group basis and providing support via multiple channels, including Telephone, Email, In Person, virtually, and other project locations, develop action/support plans

• Working with a caseload of guests to provide support/signpost

•  Facilitate group workshops, Coffee Mornings, and information sessions

• Provide Information, advice, guidance, and resilience

• Support for people facing hardship.

• Providing Support, Supervision, mentoring, and guidance to Volunteers in our Advice and Advocacy / Pastoral Teams

• Attend meetings/ events/Training/networking opportunities and  undertake outreach to promote the work of Spring Community Hub 

The post holder will be required to be flexible to the changing needs of the organisation and, as such, undertake tasks and responsibilities not specifically listed here but relevant to the smooth running of SCH, including general office and administrative tasks and aspects of service delivery, as directed by the CEO and Trustees.

We’re committed to building a diverse workforce and welcome applications from all sections of society. If this opportunity excites you and if you believe you possess the skills and experience we need, we look forward to hearing from you.

• Facilitate workshops ( Job Club/ Community Cafe/ Coffee Morning/ Information sessions  ) and Group Sessions - in person/ virtually 

• Support guests in the Centre and virtually, and undertake initial Assessments and follow-up Calls

• Represent Spring Community Hubs Service and project at relevant forums and meetings at a  local level

• Collate monitoring data from all project streams, providing regular updates to the Head of Compliance / Development 

• Contribute to providing information for funders and monitoring reports to the Head of Compliance and Development 

• Assist in the induction/ onboarding and support of volunteers 

• Assist in and facilitate Team Training Sessions, Workshops, Presentations, and Project meetings, and produce progress reports, papers, agendas, and minutes in line with direction from the Head of Compliance and Development 

• Develop and contribute to the creation, maintenance, improvement, and expansion of our range of debt, immigration, and welfare benefits information resources

• Contributing to building testimonials /case studies and impact measurement, and monitoring 

• Lead/ Support the team  with the design and development of resources for the benefit of all users of the debt and welfare benefits system, and help drive forward our safeguarding and co-production culture

• To work with the Head of Compliance and Development to ensure the quality of the support given by the team/volunteers through assisting  with case reviews, training, and development

• Research, analyse, and interpret relevant policies, legislation, and programmes related to the sector with the support of the Head of Compliance and Development 

• Work with the Head of Compliance and Development to proactively identify gaps in information provision across our programmes and implement solutions. 

• Working closely with the Head of Compliance and Development, Leadership / Service and Operations Team/  wider service and partners to ensure guests are supported.

Person Specification

• Experience delivering advice & Advocacy/ Wrap around care  in at least one relevant area,/Relevant qualifications for the post 

•  Understanding of trauma-informed and inclusive practice

•  Experience with group facilitation (desirable)

• Commitment to empowerment and diversity

• Willingness to undertake further training, including Information Advice and Guidance L2/L4 or as relevant to the role

• Experience in working with individuals who are experiencing significant poverty and may also have multiple and complex needs. You will have the ability to communicate effectively with a wide variety of people.

• Experience in/willingness to learn the use of  databases for the recording, processing of advice given, and reviewing the quality of team records/ usage 

• Experience in establishing and maintaining good working relationships with external stakeholders

• IT Literate / Proficient in Microsoft/Google Office (Word, Excel, PowerPoint), Slack, and experience with project management software / Communication tools (e.g., Zoho, Trello) is a plus.

• Time-management skills, with the ability to work successfully both alone and as part of a team

• Ability to communicate effectively (oral and written) with a wide variety of people at all levels, including statutory, voluntary, and other colleagues 

• Ability to organise and prioritise own work, especially when under pressure

• Ability to work accurately and confidently with figures (statistics) and with attention to detail

• Commitment to the concept of continuous improvement of procedures and practices

• Ability to remain calm in challenging situations and reinforce boundaries

• Ability to support people in managing difficult feelings, and communicate their needs effectively

• Knowledge of best practice for lone working, data protection, and safeguarding adults

• Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies

• Strong sense of self, and ability to set and maintain boundaries, and lead by example 

• Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing

• Excellent listening skills

• Ability to work collaboratively with colleagues and others.

• Willingness to work outside normal working hours, as and when required.

• Understanding of the needs of disadvantaged, disaffected, and vulnerable people, and the ability to work with them in a positive way

• A clear commitment to equality, diversity, inclusion, and confidentiality

• Professional and positive approach, with a commitment to professional development and self-improvement.

• Ability to think and plan strategically to inform decision-making. 

• Qualifications, Training, or Relevant experience in IAG, Welfare Benefits, Housing, Immigration, Employment, Law, or Similar 

• Clear communication skills, face-to-face and on the phone, or via email

•  Ability to troubleshoot difficult situations and deal with them calmly, efficiently, and effectivel

• Knowledge of food security/poverty issues in the UK and working with diverse communities..

• Delivering projects relating to Social Change and Social Justice

• Willingness to undertake further training as required by Spring Community Hub.

• Commitment to the concept of continuous improvement of procedures and practices.

• A compassionate and empathetic approach, with a genuine interest in the well-being of others.

• Knowledge of safeguarding policies and procedures, including child protection and vulnerable adult support.

Responsible for staff/equipment 

Advice & Advocacy / Pastoral Team Volunteers  / Phone / Laptop

Reporting to…

The Head of Compliance & Development/ Chair of Trustees

Why Join us / Benefits

• A warm, welcoming, and passionate working environment

• People-focused with a friendly and supportive workplace culture

• We are a London Living Wage Employer

• An active commitment to equality and diversity

• We offer continuing opportunities for learning, and personal and Professional development together with regular supervision, training, and support for all our staff and volunteers

• Generous annual leave entitlement: 33 days annual leave (including bank holidays)

• Company pension scheme

• Frequent team away days and celebrations, as part of a friendly and collaborative team.

Application Process:

1. Complete our Application form 

2. Submit your CV with a Supporting Statement.

3. Initial Telephone interview - shortlisted candidates will be invited for a Telephone interview

4. If you are shortlisted from the Telephone Interview, you will be invited to a formal interview, which will consist of the following: 

• A  Presentation topic will be shared with you in advance

• 60-minute Panel Interview with members of the SLT / Board of Trustees 

• Questions will be shared with you before the interview so that you can prepare. 

• Role-specific Practical Task

Are you a creative marketing professional who wants to make an impact?

The Royal Hospital Chelsea is looking for a skilled Marketing Officer to contribute to and deliver effective marketing campaigns to help meet the organisation's core strategic objectives. This is an exciting new role within the Marketing and Communications team and a fantastic opportunity to join an historic organisation, the home of the iconic Chelsea Pensioners since 1692.

The successful candidate will have relevant experience of delivering impactful multi-channel campaigns for a range of audiences, and ideally at a nationally recognised organisation within the military, charity, cultural or public sectors. You'll be responsible for marketing a wide range of projects including our recently launched, nationwide Veterans' Outreach programme, the Soane Stable Yard - which is open to the public 7 days a week, and our year-round events programme, as well as working with our partners to promote the Chelsea Heritage Quarter. 

Who we're looking for:

We are seeking a proactive marketeer, who is equally comfortable planning and implementing campaigns as well as creating compelling content, with excellent attention to detail and a good understanding of what drives public engagement and support for an organisation like the Royal Hospital.

The successful candidate will be:

· A skilled and confident executor, who is experienced in consumer marketing and promoting a wide range of projects including public events to the right audiences.

• Creative in crafting compelling marketing content to deliver effective, multi-channel marketing campaigns.
• Experience of working with a range of partners to help raise awareness and engagement, as well as suppliers such as designers and photographers.
• Relevant marketing experience in a military, charity, cultural or public organisation would be particularly advantageous.

How to apply: Please submit your CV and a covering letter (no more than 500 words) outlining your most relevant experience for this role and setting out why you think you'd be the most suitable candidate. 

About Us.

The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship.  Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.

The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.

About the role

We’re looking for a proactive and organised Nations Trusts and Foundations Officer to help us grow and strengthen our funding from charitable trusts and foundations - specifically those supporting our work in Carers Scotland, Carers Wales, and Carers Northern Ireland.

This is a key role that directly supports policy influence and service delivery across the nations by securing flexible, budget-relieving grants. You’ll be responsible for researching funders, developing compelling applications, and building strong relationships with a range of national and regional trusts. You’ll also work closely with our teams in each nation to stay connected to their priorities and help translate their vital work into fundable and fund-winning cases for support.

It’s an exciting opportunity for someone who wants to deepen their expertise in trust fundraising while contributing to lasting change for unpaid carers.

About you

You’ll have experience of writing successful trust funding applications and will feel confident asking for grants of five figures or more. You enjoy writing clearly and persuasively, and you’re good at building positive relationships with funders over time.

You’re organised and reliable, able to manage a busy workload and keep on top of deadlines. You pay close attention to detail and take pride in producing accurate work, especially when reporting back to funders.
You’re someone who works well with others. You’ll enjoy talking to our teams in Scotland, Wales and Northern Ireland to understand what they need and how funding can help. You’re curious, committed, and care about making a difference to people’s lives.

It’s helpful if you already understand the charity landscape in the nations or the challenges unpaid carers face, but it’s not essential. Most important is that you bring a positive, thoughtful approach and are ready to learn.

How to apply

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please contact us. 

The closing date for applications is Thursday 24 July 2025.

Please send in your application as soon as possible. We look forward to receiving your application.

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing for this role as we receive applications.

We may carry out online and social media checks before a formal offer is made.

We welcome around 350,000 visitors to Waddesdon Manor and over 2 million browsers to our websites each year.  Waddesdon offers visitors a programme of changing exhibitions, talks and tours, family activities and public events.  The income from our private events, shop, restaurants and sixteen-bedroom hotel help support keeping the Manor open to the public, our education programme and the care of the collections and gardens for all to enjoy. 

The role of Hospitality Marketing Officer (HMO) focuses on all aspects of traditional and digital marketing activity, both B2B and B2C, in support of some key commercial activities of the commercial trading company RWL (on-site retail and catering, The Five Arrows Hotel, and The Bow Pub).

What you will do:

The Hospitality Marketing Officer is a part-time role of three days a week supporting the marketing of onsite catering and retail operations of Waddesdon Manor, The Bow pub and the Five Arrows Hotel. The role also contributes to Waddesdon Manor and RWL (commercial trading) overall marketing and online strategy, and supports its brand and positioning by working closely with colleagues across both the hospitality and visitor operation.

You’ll develop and implement creative marketing campaigns to promote and increase sales for the following areas of the trading company’s business:

· The Five Arrows Hotel

· The Bow Pub

· Wine at Waddesdon (both wine sales and wine related events)

· Waddesdon online shop (predominantly wine)

· Afternoon teas and special food events in Waddesdon’s Manor Restaurant

The Hospitality Marketing Officer makes a visible impact on the weekly sales results, monthly profit and loss results and in terms of positive customer feedback.

Key responsibilities include but not limited to:

• Input to develop marketing strategies and implement plans to meet commercial targets for hospitality and visitor attraction businesses, in particular supporting increased on-site spend in the Waddesdon catering outlets, including the Five Arrows Hotel and The Bow pub.
• Manage development and update of websites for the Five Arrows and Bow and details of catering and wine events at the Manor.
• Develop strategic marketing campaigns for the Five Arrows Hotel’s core businesses, including bedrooms, restaurant and bar.
• Develop strategic marketing campaigns for the Bow Pub’s core businesses, including restaurant and bar.
• Develop the online wine business including the Waddesdon Wine Club.
• Manage marketing campaigns using the full marketing mix across online and offline channels.
• Manage external suppliers including design, production and distribution of marketing materials and commissioning photography.
• Use a CRM database and email software to effectively manage communications.
• Monitor the outcomes of marketing activity and evaluate against plans, contributing to monthly reports. 
• Monitor competitor activity to ensure we are learning and evolving to become as relevant and engaging as possible.
• Contribute to marketing budget management and assist with forward planning in liaison with the managers of each business area.
• Work closely with the wider marketing team and all Waddesdon colleagues, sharing news on activity, to ensure that opportunities are maximised.

You will be a great fit if:

You are a strategic thinker, with a strong creative and innovative background. You’ll combine your marketing knowledge and skills with the ability to deliver positive results.

Your areas of knowledge and expertise that matter for this role:

• Proven experience delivering successful marketing campaigns
• Experience of managing budgets, achieving targets, business reporting and forecasting
• Comprehensive knowledge of hospitality, events and the heritage sector
• Confident presenting ideas and campaign plans, and can contribute to regular management meetings.
• Excellent prioritisation and time management skills coupled with the ability to work under pressure and deliver results under tight deadlines
• Ability to work flexibly and successfully across teams and hierarchies and build relationships at all levels including excellent interpersonal skills and evidence of ability to influence decision-making
• Excellent copy writing and proof-reading skills
• Experience of using WordPress, GA4, Meta and CRM systems
• Demonstrate excellent attention to detail
• Excellent written and verbal communication skills, IT and office skills

Turn2us is a national charity tackling poverty and the structural causes of financial insecurity. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

We're now looking for an exceptional Senior PR and Press Officer to help us amplify voices, challenge persistent, negative narratives around the social security system, and shift public attitudes about financial insecurity. Ideally, you’ll already have solid PR and press experience within a charity or comparable organisation’s press office, excellent media contacts, and the strategic mindset to put people’s real lives and complex challenges front and centre in your storytelling.

You’ll be someone who writes clearly and persuasively, handles sensitive topics with genuine care, and who’s excited by the challenge of finding creative ways to engage diverse audiences. Your strong relationships with journalists will help us ensure the voices of people facing financial insecurity are represented accurately, widely, and compassionately in the media.

We offer flexible working patterns, both in terms of hours and remote working. All team members come into our welcoming Farringdon office at least once a week, and you'll be joining a warm, supportive team that believes in each other, celebrates great work, and loves what we do.

Please note that all employees are required to work from the office a minimum of 1 day a week.

Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.

Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS). 

We’re genuinely excited to hear from you.

Closing date: 20th July, 23:59

Interview date: 11 Aug for first interviews, 18 Aug for second interviews

To provide appropriate emotional and practical support to women in the sex industry  and/or those who are being sexually exploited with a specific focus on those who are homeless. The women we support require intensive practical and emotional support as well as  support navigating health and other social care or criminal justice systems. The women will have poor mental or physical health,  experience  with homelessness and of the criminal justice system, are often victims of sexual and/or domestic abuse and many are homeless. This post specifically will offer support through the Housing First approach, offering access to a home, alongside intensive support. Working within a harm reduction ethos prioritising women’s safety and wellbeing, the intensive personalized supported will help women to access other services making appropriate referrals for women who wish to make changes, including exiting/transitioning out of sex work. You will be responsible for ensuring that women with varying needs are supported effectively throughout their pathway of support with Basis and partners, advocating for and with the women you are working with including where necessary challenging stigma and judgement women face. This post will work in close partnership with the Tenancy Management Support worker employed by Turning Lives Around.

Our services in Leeds provide support to adult women (and those identifying as women/non- binary) involved in all aspects of the sex industry or who are experiencing exploitation. The postholder will provide support to women identified as requiring or accessing intensive support. The team work to Basis’ organisational values, taking a rights-based approach and provide evidence-based services to enable and empower women to make informed choices. The team have an established reputation for providing high quality, effective safety advice, information and support, enabling safer working practices. Services are provided within the community, on evening outreach and at venues as women determine.

Suffolk Wildlife Trust is seeking a Membership Assistant to support the delivery of an exceptional experience for our 27,000 members and help drive our mission to bring nature back to Suffolk. This role is central to the effective administration of our membership schemes, ensuring that members feel valued and connected to the work of the Trust.

The Membership Assistant will manage the day-to-day processing of memberships, including maintaining accurate records in our CRM system (Charity CRM by Access), handling payments and Gift Aid, responding to member enquiries & issuing welcome packs and renewal reminders. Working closely with the Senior Supporter Development Officer, they will help improve and streamline our systems, contributing to membership growth and retention.

The role includes co-ordinating the distribution of membership resources, including promotional materials and our members’ magazine, supporting a network of volunteer magazine deliverers across the county.

The post holder will act as a key user of our CRM system, helping colleagues across the organisation use it effectively and in line with GDPR. They will assist with system maintenance, data integrity and provide administrative support for wider fundraising activities. This is a varied and rewarding role for someone who is highly organised, people-focused and passionate about making a difference for wildlife and people in Suffolk.

This is a fantastic opportunity to get involved with a local wildlife trust and do amazing things for wildlife.

This is a permanent role and we are advertising as a full-time position (37.5 hours per week, Monday to Friday). Applications will be considered from applicants seeking part-time hours (22.5 hours per week upwards, We can be flexible on days and hours worked).

The role will be based at our Head Office Brooke House, in Ashbocking, and we operate flexible homeworking arrangements where colleagues spend more time working together than homeworking. The starting salary will be £23,998.00 (as a full-time equivalent).

To apply for this opportunity, please submit an application via our website by 12:00 noon on Friday 18 July 2025 with interviewed planned for Monday 04 August 2025. The application process will include uploading a CV and optional cover letter.

Annual leave entitlement starts at 33 days per annum (including Bank Holidays), increasing annually to 38 days plus employees receive an extra day off for their birthday. We offer a 9% employer pension contribution with no employee contribution required, free 24-hour Employee Assistance Programme, free life insurance from day one of employment, free access to a private GP and discounts at high street retailers. Staff can also enjoy a 10% discount in our visitor centre cafes, including retail plus public engagement staff receive logo clothing.

Suffolk Wildlife Trust is committed to an inclusive and diverse workplace where everyone is welcome. As a conservation charity, we recognise the importance of diversity in both nature and our workforce of staff and volunteers. We strive to ensure that everyone feels valued and empowered to contribute to our vision of “A Wilder Suffolk where nature is thriving and abundant because everyone is doing more to help”.

Data Operations Manager 

Contract type: Permanent – 35 hours per week 

Location: UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person. 

Salary: £44,168 - £46,493 per year with excellent benefits 
 

Change starts with water. Change starts with you. 

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future. 

About WaterAid 

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen. 

About the team 

The Data Operations Team sits within the wider Supporter Experience and Operations team, within the Mass Engagement Department at WaterAid. The team is responsible for enabling a high-quality supporter experience through best in class data operations, ensuring tasks are effectively managed across the team. This role leads on all aspects of data imports, Direct Debit processing and Gift Aid claims, enabling WaterAid UK to maximise its fundraising potential, ensuring compliance with financial and data regulations and maintaining high data quality standards.

About the role 

As our Data Operations Manager, you will ensure the accuracy and efficient management of data imports and core income processes such as the Direct Debit and Gift Aid claims. You will work closely with key stakeholders in Performance and Insight, Finance and Mass Engagement to drive sustainable change.

In this role, you will: 

• Manage the day-to-day data operations (including data imports, Direct Debit submissions, submitting Gift Aid claims to HMRC)
• Line Manage two Data Operations Officers, providing support, coaching and mentoring 
• Manage the workload and responsibilities of the Data Operations Team, ensuring that tasks are carried out on schedule and within agreed SLAs 
• Identify opportunities to improve efficiency and accuracy through automation or system enhancements 
• Build strong operational relationships with key stakeholders in the Data Engineering and CRM teams, as well as with WaterAid’s third party agencies, to identify areas for improvements and rapid problem fixing, particularly in relation to managing data rejects 
• Champion WaterAid’s commitment to equity, inclusion and safeguarding. 

Requirements

To be successful, you will need: 

• Excellent problem solving and communication skills 
• Strong experience of using relational database packages and working with large and complex data sets 
• Experience of leading, managing and motivating others and driving change 
• Experience of measuring and reporting on team performance against Key Performance Indicators (KPIs) 
• Experience of using SQL 
• Knowledge of BACS, Direct Debit and Gift Aid HMRC regulations 

Although not essential, we’d prefer you to have: 

• Good working knowledge of the architecture and functionality of Microsoft Dynamics 365 
• Demonstrable experience in Direct Debit and Gift Aid processing 
• Experience using Azure DevOps 

Closing date: Applications close 12:00pm UK time on 14/07/2025. Interviews are expected to take place week commencing 21/07/2025 

How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.
 

Can I use Artificial Intelligence (AI) technology in my application? 

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well. 

Preemployment screening : To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All preemployment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UKbased roles require a basic Disclosure and Barring Service (DBS) check. 

Benefits

Our benefits: 

• 36 days’ holiday (including 8 Bank Holidays) 
• Option to buy an extra 5 days’ annual leave 
• Employer pension contribution up to 10 % 
• Flexible and hybridworking arrangements 
• Season ticket loan 
• Free annual eye tests 
• ‘Pay As You Give’ charitablegiving scheme 
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity) 
• Sabbaticals 
• One paid volunteer day each year 

Our global commitment:

Our People Promise – We work with passion and focus so everyone, everywhere can access clean water, decent toilets and good hygiene. WaterAid is a place of purpose, wellbeing and shared responsibility where all voices are valued. 

Equal opportunities – We are an equalopportunity, disabilityconfident employer. We welcome applications from people of all backgrounds, beliefs and ways of life. 

Safeguarding – We have a zerotolerance approach to any form of abuse or exploitation and carry out background checks on all prospective employees. 

Together, we’ll change the world through water.

Join us and be part of the change !

Hours: Full-time

Pay: Up to £26,210 GBP gross annual (dependent on experience)

Duration: Permanent

Right to work: Applications for work in the UK can only be accepted from people with an existing right to work in the UK.

Location: UK-Med Office, Manchester, UK with hybrid working (approximately 30% on-site)

Programme Assistant to support coordination of capacity building and training for Emergency Medical Teams, and humanitarian and academic partners.

The key objective of UK-Med’s training and capacity building capability is to work with colleagues, members, partners, stakeholders and national health staff to strengthen response skills in order to enable Emergency Medical Teams and wider health services to be better prepared for emergencies. Integral to this is to ensure that the professionals who deliver UK-Med’s responses are well prepared, know what to expect, and deliver the best possible responses, resulting in positive health outcomes for the patients and communities we serve.

The Programme Assistant plays a vital role in supporting the delivery of high-quality Capacity Building and Training to internal and external audiences, with a key focus on supporting activities to ensure that preparation and training of UK-Med’s global workforce, comprising Core Staff and a Register of approximately 1,400 healthcare professionals worldwide runs smoothly.

Working under the guidance of the Programme Manager and closely with the rest of the Learning & Capacity Building team, the Programme Assistant will support and coordinate the delivery of high-quality capacity building and training interventions in line with UK-Med’s vision for our digital, in-person and simulation-based training capability.

The ideal candidate for Programme Assistant is someone passionate about Learning and Development and capacity building for humanitarian programming with excellent attention to detail, strong administration skills as well as skills in training coordination and effective communication. The role requires an organised and consistent approach to meeting team priorities and deliverables.

We offer a competitive salary and benefits in a supportive work environment, with the opportunity to contribute significantly to humanitarian efforts through your role.

How to apply

We strongly recommend that you read the Candidate Information Pack – Programme Assistant - July 2025before applying for this role.

To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.

Please apply as soon as possible and no later than Monday 1st July 2025

Applications for work in the UK can only be accepted from people with an existing right to work in the UK.

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.