Database development manager jobs in Birmingham

The National Youth Agency is looking for a Communications and Media Manager.

Communications and Media Manager
Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £37,080 - £41,200 per annum, dependent on experience and qualifications
Location: Home-based in England with occasional travel for meetings, workshops, and team activities. Head Office is in Leicester.

What we do

As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.

We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work.

About the Role

The Communications and Media Manager will lead clear, effective and impactful communications that raise NYA's profile, strengthen its reputation and support organisational priorities. The postholder will develop compelling messages, manage proactive and responsive media activity, and translate complex policy, research and practice into accessible communications, supporting campaigns, launches and stakeholder engagement including Youth Work Week and youth voice activity.

Key Responsibilities

As our Communications & Media Manager, you will:

• Plan and deliver communications activity around launches, research reports, policy activity, events and wider external moments, ensuring plans are fully scoped and uploaded to the NYA's project management system with impact measured using appropriate metrics across digital, social and traditional media.
• Lead the delivery of an ambitious and creative media strategy, identifying opportunities, building relationships with journalists and commentators and identifying thought leadership opportunities.
• Work with senior leaders, spokespeople and subject experts to develop clear, accurate and consistent messaging on key issues, announcements and organisational priorities.
• Work with charity and corporate partners to maximise opportunities to demonstrate the impact of their support.
• Maintain strong stakeholder communications, including building and maintaining contact databases, distribution lists and audience segmentation.
• Provide communications advice and support to colleagues across the organisation, helping them communicate complex work clearly and confidently.
• Manage, support and develop direct reports, providing day-to-day guidance, feedback and oversight.

Why Work for NYA?

• NYA operates as a people-focused organisation, prioritising the well-being and needs of its employees.
• NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
• A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
• NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
• We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.

Closing date: 23:59 Monday 3rd August 2026
Please be aware that we will close this vacancy early once we receive a sufficient number of suitable applications.
We therefore strongly encourage you to submit your application as soon as possible and not to wait until the closing date.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The National Youth Agency is an equal opportunities employer.

At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.

We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.

No agencies please.

Job role:

In this exciting and varied role, within our growing Mass Engagement department we are seeking a strategic, driven, and compassionate Individual Giving Manager to join our dynamic fundraising team.

This pivotal role will lead the development and delivery of innovative individual giving strategies that deepen donor engagement, grow sustainable income, and support families with children in hospital across the UK.

Key responsibilities:

Strategy & Leadership

• Collaborate with the Head of Mass Engagement to design and implement a robust individual giving strategy aligned with the Charity’s 5-year Impact Strategy.
• Identify and capitalise on growth opportunities across digital channels, regular giving, and mid-level donor programmes.
• Lead the Individual Giving Team (Currently 1x Individual Giving Fundraiser)

Donor Engagement & Stewardship

• Build and nurture meaningful relationships with individual donors, ensuring high levels of satisfaction and long-term support.
• Develop tailored stewardship and cultivation plans, enhancing donor connection to the Charity’s impact.
• Lead on the creation of compelling donor journeys and engagement campaigns that inspire giving and loyalty.

Campaign Management

• Plan, execute, and evaluate multi-channel fundraising campaigns and appeals, working closely with internal teams and external partners.
• Use insights and data to refine campaign strategies, improve performance, and maximise return on investment.

Data & Insights

• Leverage CRM systems and fundraising databases to monitor donor behaviour, track income, and generate actionable insights.
• Produce regular reports to inform decision-making and demonstrate impact.

Collaboration & Integration

• Work cross-functionally with colleagues in communications, digital, and Family Services to ensure cohesive messaging and donor experience.
• Champion individual giving and digital fundraising across the organisation, promoting best practices and innovation.

Skills & Experience:

Essential

• Proven experience delivering successful individual giving campaigns using multi-channel direct marketing.
• Strong track record of supporter acquisition, retention and income growth, achieving or exceeding financial targets.
• Experience managing campaign budgets and income performance.
• Knowledge of digital fundraising tools, channels and audience engagement techniques.
• Skilled in using audience insight and segmentation to improve campaign results.
• Strong understanding of donor stewardship and supporter relationship management.
• Excellent communication skills, with the ability to create compelling donor-focused content.
• Analytical approach, using CRM data and performance reporting to optimise campaigns.
• Collaborative team player who works effectively across functions to achieve shared goals.

Desirable

• Experience managing agencies and suppliers, alongside strong analytical skills to interpret data, test and optimise campaign performance
• Experience developing new income streams within Individual Giving
• Line management and team development experience
• Up-to-date knowledge of fundraising trends, especially in digital and donor engagement
• Creative thinker with a proactive approach to problem-solving and innovation.
• Highly organised with strong project management skills and the ability to manage multiple priorities.

About StreetVet

StreetVet is a fast-growing national charity, committed to providing free, accessible veterinary care to the pets of those experiencing homelessness and to keeping pets and owners together to maintain their unbreakable bond. StreetVet relies on its team of over 500 vet and nurse volunteers in 23 locations around the UK to provide free veterinary treatment, funded by grants, corporate and private donors and partners. Since inception in 2016 the charity has treated nearly 3,500 pets and has won numerous awards including the Vet Trust Award for the Most Trusted Veterinary Charity, Purina Better with Pets Prize and Homeless Link Excellence Award for Excellent Support.

About the role

Duration: Permanent

Reporting to: Head of Marketing & Fundraising

Key Contacts: Colleagues, volunteers, external stakeholders, corporate partners, donors, prospects and other supporters

Location: Fully remote, with regular UK travel including evenings and weekends

Hours: 37.5 work week (flexible working available)

Holiday: 25 days per year plus national holidays

Salary: £30,000 - £35,000 depending on experience

We are seeking a passionate and experienced Fundraising Manager to join our team. The role will report to the Head of Marketing and Fundraising and will be responsible for developing and implementing the fundraising strategy, driving forward all aspects of fundraising, including building corporate charity of the year partnerships, individual giving, major donors,
trusts and foundations, legacies and community fundraising.

The successful candidate will be a core member of the Central Team, working closely with the Marketing Team to develop and deliver income for the charity.

 
This role will have budgetary responsibility to achieving a revenue target in financial year 26/27 of £1.5 million, whilst building a sustainable income stream for the long-term with Yr on Yr growth. Key priorities include increasing the Individual Giving and Regular Giving donor database, donor and fundraiser stewardship, organising fundraising events, and securing grants and sponsorships.

For more information about the role, please see attached job description.

Closing Date: Close of business Thursday 16th July 2026 (applications may close earlier depending on response).

Help shape the future of education by building a vibrant community as our new Development and Alumni Relations Officer. You will connect former students, parents, and local groups to create life-changing opportunities. It’s a dynamic role where your people skills, organisation, and passion will make a lasting impact.

Why You'll Love This Role

• Make an Impact: Directly support the transformational power of education by engaging the community in the lives of our students.
• Never a Dull Moment: Enjoy a varied workload where "no two days are the same".
• Connect with People: Build meaningful rapport across a wide network of former students, staff, and parents.

What You'll Do

• Event Management: Coordinate everything from casual coffee mornings to formal reunions and careers events.
• Communications & Media: Source inspiring stories, draft newsletter copy, and utilize traditional and digital media.
• Relationship Building: Act as the primary bridge between the department and the local community.
• Administration & Database: Maintain accurate records and ensure smooth day-to-day departmental operations.

Who We Are Looking For

• A "real people person" who excels at making authentic connections and building rapport with others
• A highly organised problem-solver capable of managing multiple projects simultaneously and with a meticulous eye for detail
• A self-motivated person with a 'can do' attitude and a willingness to lend a hand, whatever the task
• Someone with a genuine passion for making a difference in the lives of others.

Location: Any of our King's Trust offices (flexible working with a minimum of 2 days in the office)

Interviews: TBC

We're looking for a curious, analytical and proactive Prospect Research Executive to join our Prospect Development team. In this role, you'll help power our fundraising by delivering high-quality prospect research, due diligence and supporter insight that enables our teams to build meaningful relationships with individuals, trusts, foundations and corporate partners.

You'll work closely with colleagues across the organisation to identify new opportunities, uncover valuable connections and provide the intelligence needed to support successful fundraising strategies. From producing prospect profiles and briefing documents to conducting due diligence and maintaining prospect pipelines, you'll play a key role in helping us grow support for young people across the UK.

This role is ideal for someone who enjoys finding connections and turning information into actionable insight. You'll thrive in a collaborative environment and be motivated by using your skills to help create life-changing opportunities for young people.

You will thrive in this role if you are:

• Naturally curious and enjoy researching people, organisations and networks.
• Analytical and able to turn complex information into clear, actionable insight.
• Highly organised, with the ability to manage multiple priorities and deadlines.
• A collaborative team player who enjoys working with a range of stakeholders.
• Detail-focused, with a strong commitment to accuracy and confidentiality.

You will bring:

• Experience conducting research and analysing information from a variety of sources.
• Excellent written communication skills and confidence producing reports, profiles or briefing materials.
• Experience working with databases, CRM systems or research tools.
• An understanding of data protection, confidentiality and ethical research practices.
• Experience within prospect research, fundraising, supporter insight or a similar analytical role (desirable).

If you're excited by this opportunity and think you could make a difference, we'd love to hear from you.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Prospect Development Executives? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Prospect Development Executives! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Contract type

Permanent

Location

Whittington

Hours

37.5 hours per week

Annual salary

Starting from C1 £28,176 with the ability to progress to C3 £31,217

Last day to apply

05/07/2026

The Learning & Development Officer is responsible for working closely with the Director of People & Organisational Development in supporting the design, delivery and development of the education and training across the hospice group.

They will coordinate and organise all in house and external training programmes, maintain accurate records, monitor compliance and support a learning culture across St Giles. They will provide full support for preparing documentation, ensuring all tasks are completed to a high standard and deadlines are met.

Additional responsibilities include assisting with delivering learning sessions, handling and dealing with all requests that come through the L&D department, supporting with data, audit, evaluations and coordinating all invoices.

They will provide essential administrative support to ensure the smooth, efficient delivery of St Giles learning and development initiatives to ensure we remain compliant through regulatory standards and frameworks.

The role will also maintain effective working relationships across the hospice to support efficient service delivery. 

Qualifications

Essential

·Good level of education including Maths & English

Desirable

·Relevant professional qualifications would be an advantage

Knowledge and experience

Essential

·Have a clear understanding and knowledge of Bluestream learning system

·Previous experience in a learning and development role

·Knowledge and understanding of CQC regulations

·Experience with learning management systems/platforms

·Knowledge of the full training cycle, from design to delivery

·Understanding of the importance of training in ensuring safe and effective care to patients

·Awareness of the need for confidentiality in accordance with Data Protection Act and local guidelines

Desirable

·Experience in the charitable sector

Values

·Exhibits our hospice values and behaviours

Skills

Essential

·Strong project management skills

·Excellent communication skills

·Ability to assess training needs and provide recommendations based on organisational goals

·Proficiency with MS Office (PowerPoint, Excel, Word & MS Teams)

·Strong organisational skills and attention to detail

·Familiarity with competency frameworks

·Experience in a co-ordination ideally within learning & development.

Personal Attributes

·Empathetic

·Team player

·Able to work under pressure

·Collaborative

·Ambassador for St Giles Hospice

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role, this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. 

Bowel Research UK is looking for a permanent Research and Grants Manager to coordinate and evaluate the management of the charity’s research activities. This role covers all aspects of pre- and post-award research management, impact reporting, grant finance management and governance, co-ordination of the Charity’s scientific committees and shaping external scientific communications to supporters and other stakeholders. Additionally, you will foster and maintain strong relationships with researchers, serving as the primary point of contact for engaging with the research community. 

Bowel Research UK are bringing this permanent role following time spent with an interim postholder in position to create a solid foundation and understanding of what the role needs.

This is an opportunity to work with the UK’s leading specialist bowel cancer and bowel disease research charity. Bowel Research UK believe that a cure for bowel cancer and effective treatments to mitigate, or entirely eradicate, other bowel diseases is possible – but only if vital research is funded and investment made into the scientific and medical communities today, to see the benefits tomorrow. 

Bowel Research UK are a flexible employer, for this post they are looking for someone to be comfortable with joining the team in the London office once a month. If the post holder would prefer to work more regularly from an office base, the charity has office space at Royal College of Surgeons in central London. Most team members work from here on Tuesdays and Thursdays. 

For further information and to apply please follow the guidance in the Candidate Pack to arrange a conversation about your suitability for the role and next steps.

Closing date: midnight Wednesday 22nd July

The selection process will involve a two-stage interview process.

Role Purpose

Responsible for helping to ensure the effective delivery of the Regional Fundraising strategy in relation to generating sustainable income from third parties and campaigns. You will primarily focus on recruiting support from community groups and associations, businesses and individuals across the North as well as supporting the growth and diversity of the challenge events portfolio.

You will plan, market, deliver and grow your portfolio ensuring all objectives, financial and non-financial are achieved, with an active focus on cost-effective ideas, growth and contingency plans.

Working closely with our service delivery teams across the UK to develop fundraising lead networks, building a robust and community driven income pipeline. You will build powerful, local relationships across your region, and ensure every supporter has an exceptional fundraising experience.

Main Responsibilities

· Support the development and implementation of a fundraising plan to maximise income generation across the designated area, in line with the overall fundraising strategy

· Build knowledge of Child Bereavement UK supporters in the area and develop a community of supporters who have a tangible relationship with our work

· Build relationships with individual supporters, community organisations, faith groups, schools and education facilities, regional corporates and challenge event participants

· Contribute to the development of annual income and expenditure budgets, monitoring results and contributing to regular reforecasts, mitigation and contingency planning to ensure budget is achieved.

· Attract new support and nurture and develop existing support by providing excellent stewardship to maximise supporter journey, value and retention and in-turn income.

· Work alongside the Head of Regional Fundraising and Challenge Event team to develop and promote successful and engaging off-the-shelf fundraising initiatives, campaigns, and challenge events to engage and encourage potential supporters, using research to spot trends and popular initiatives.

· Work collaboratively with the Challenge Event team and Communications team to develop and implement marketing and social media plans for all events/activities.

· Analyse the potential risks and benefits of fundraising events/activities considering risk, time/cost ratios, and overall ROI, to focus effort accordingly.

· Ensure all associated activities are compliant with charity law, regulatory requirements, and best practice, including Data Protection Act and GDPR.

· Develop and follow processes and systems to ensure the effective management of all relevant information, including maintaining and assuming responsibility for accurate information on the charity’s Sales Force database and the community section of the website.

· Work with the Head of Regional Fundraising to recruit Fundraising Committees across the region

· Support with the recruitment of Community

Person Specification

Essential

· Ability to self-motivate and organise yourself to manage multiple priorities, to set and meet deadlines in order to keep projects moving forwards

· Experience in at least one of: fundraising, sales, partnerships, business development, or community engagement

· Confidence and experience in public speaking, both offline and online, and demonstratable ability to represent a cause to a wide range of audiences

· Outstanding relationship-building skills and an ability to manage stakeholder relationships effectively and creatively

· Experience of working to targets and managing budgets

· A positive, proactive approach to problem-solving and collaboration

· Confidence working independently and as part of a team

Desirable

· Experience in community fundraising or charity income generation

· Experience of delivering a regional-focused role in the same geographic area

· Experience of managing and supporting volunteers

· Familiarity with CRM systems and data management

Benefits

· 28 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service.

· TOIL for our hours work.

· Contributory pension scheme.

· Company sick pay.

· Employee Assistance Programme.

· Life assurance.

· Training loans.

· Enhanced family friendly policies.

Recruitment Timetable

Application deadline: 26th July 2026 at midnight

We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

Role Purpose

The Relationship Fundraiser will support the Philanthropy Manager to secure and increase income through the charity’s Philanthropy strategy.

The post holder will support with developing a robust pipeline of prospects and will be responsible for managing a portfolio of new and existing major donor relationships. You will be creative and analytical and provide first class research, administration, relationship management and database skills and provide excellent donor stewardship.

Main Responsibilities

· Work with the Philanthropy Manager to prepare and implement creative donor cultivation and stewardship plans to secure new donors and develop current relationships, including:

- Creative cases for support with associated budgets.

- Adapting information for specific donors using different approaches for different audiences.

- Developing engaging thank you letters and reports. 

· Manage an agreed portfolio of mid-value major donor relationships and prospects, with the support of the Philanthropy Manager and deliver excellent stewardship and tailored fundraising proposals.

· Provide timely and high-quality updates to donors on the charity’s activities and impact and value of gifts. Work with the Communications team to ensure that major donor supporters receive engaging and relevant marketing materials.

· Research and identify potential donors to build a strong list of prospects, matching against key fundraising priorities, to maximise opportunities and build a healthy prospect pipeline.

· Develop processes and systems to ensure the effective management of all relevant information, including keeping all records up to date on the CRM database (Sales Force) including all actions, communications and proposals in-line with the monthly KPIs and analyse to identify further opportunities.

· Support your line manager with income tracking and processing, contributing to financial targets, re-forecasts, budgeting and reporting.

· Be an active and supportive member of the Fundraising team and wider CBUK team, contributing to the Fundraising team’s development and targets as well as working collaboratively with colleagues.

· Ensure all associated activities are compliant with charity law, regulatory requirements and best practice, including those of the Data Protection Act and GDPR.

· Develop strong working knowledge of these areas of income generation and the wider fundraising and charity sector.

· Identify and complete relevant training, regularly reviewing relevant press and publications and keeping up to date with industry news.

· Represent the charity at meetings and events as required. This will sometimes require travel within the UK and occasionally an overnight stay.

Person Specification

Education/Professional Qualification

Essential

· Fundraising experience, preferably in a charity environment

· Experience of using a CRM database

· Experience of working with High Net Worth Individuals

· Excellent written and verbal communication skills

· Analytical approach to tasks

· Strong interpersonal skills

· Ability to multi-task and prioritise whilst maintaining excellent attention to detail

· Strong planning and organisation skills

· Strong IT skills with good working knowledge of Microsoft Office programme

· Ability to travel to meetings and events within the UK as required

Desirable

· Experience of using Sales Force database

Please don’t be discouraged from applying if you don’t meet every requirement listed in the person specification. We’d still really like to hear from you and learn more about the experience and strengths you can bring.

Benefits

· 28 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service.

· TOIL for our hours work.

· Contributory pension scheme.

· Company sick pay.

· Employee Assistance Programme.

· Life assurance.

· Training loans.

· Enhanced family friendly policies.

Recruitment Timetable

Application deadline: 19th July 2026 at 5pm

We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

For further details, please see the Recruitment Pack for this role.

Administrator 

Job Title: Administrator 

Salary: £15,000 per annum based on 22.5 hours per week (£25,000 per annum full-time equivalent, pro rata) 

Hours: Part-time (22.5 hours per week). We are open to discussing flexible working arrangements. 

Location: Home-based 

Reports to: Allocated line manager from the Executive Directors 

About BADth 

The British Association of Dramatherapists (BADth) is the professional organisation for dramatherapists in the United Kingdom. We are dedicated to developing, promoting, and representing the field of dramatherapy both nationally and internationally. Our work supports the highest standards of professional practice, education, and advocacy within the arts therapies sector. 

Our Mission 

We aim to develop, promote, and represent dramatherapy in all contexts, working collaboratively with other healthcare professions and providing the best possible services to our members. 

Our Objectives 

• To promote the advancement of dramatherapy as a profession 

• To be the representational body for dramatherapists in the UK 

• To promote, maintain, improve and advance the education of the public on the benefits of dramatherapy 

• To be an advocate for the establishment and maintenance of fair pay and conditions of service for dramatherapists 

• To forge links internationally 

Dramatherapy is a form of psychological therapy that uses drama and theatre processes to support people in exploring emotions, developing insight, and promoting personal growth. It is a creative, evidence-based approach used in a wide range of clinical, educational, and community settings. 

Purpose of the Post: 

This role provides the administrative foundation of the organisation, ensuring its day-to-day operations run smoothly, efficiently and reliably. The Administrator is the central point through which systems, information and processes are held and maintained. 

The postholder is responsible for coordinating membership administration and core systems. They ensure accurate record-keeping, support financial and governance processes, and coordinate the practical delivery of organisational activity. 

Through consistent, attentive administration, this role enables the wider organisation to function effectively. It supports a coherent, responsive service that members can trust and rely on, making an important contribution to the stability, professionalism and effective operation of the Association and, in turn, the wider field of dramatherapy. 

Working Hours & Location 

This is a part-time role (22.5 hours per week) and is home-based.

The postholder will have flexibility in how their contracted hours are worked across the week, subject to the operational needs of the Association. At least 15 hours will need to be worked during normal business hours to attend team meetings, respond to member enquiries, and fulfil key organisational responsibilities. Working arrangements will be agreed with the line manager and reviewed as required in supervision. 

The postholder will also be required to attend the Directors' Meeting, which takes place once a month, either on a Saturday morning or on a weekday evening. Attendance at these meetings forms part of the contracted hours for this role. 

There may also be occasional requirements to attend other meetings or events, such as the annual conference or team away days, which may fall outside the postholder's usual working pattern. Where additional hours are worked to attend such events, time off in lieu (TOIL) will be offered within the following two weeks. 

Job Description: 

Membership Administration & Data Management 

• Database Management: Maintain organisational records and information, ensuring they are accurate, up to date and complete to the best of the Association's knowledge and strictly comply with UK GDPR and data protection regulations. 

• Member Pipeline: Process new member applications, renewals, category switches and lapses smoothly. 

• Onboarding: Support new member onboarding by issuing welcome packs and ensuring seamless access to systems and benefits. 

• Offboarding: Where members do not renew, update the database, send a feedback form, and track reasons for departure. 

• Reporting: Maintain systems for tracking membership data and produce regular statistical reports for management. 

• Policy: Support the implementation and development of organisational policies and procedures in collaboration with directors and committees. 

Financial 

• Financial Tracking: Work with the bookkeeper to ensure financial records on Xero are complete. 

• Invoicing: Work with the bookkeeper in to set up and release payments once approved by the company director. Send invoices and invoice reminders where membership fees have not been correctly paid. 

• Staff Annual Leave Tracking: Manage and track staff annual leave records. 

Member Enquiries & Customer Service 

• Inbox Management: Act as the first point of contact for the organisation, managing the central inbox and handling routine membership queries with clear, timely responses. 

• Signposting: Direct complex or specific enquiries to the relevant resources, directors or volunteer committees. 

• Feedback Collection: Gather and analyse member feedback (both impromptu and via structured surveys) to help improve services and satisfaction. 

Core Communications & Digital Channels 

• Website & Infrastructure Maintenance: Maintain and update website content via the admin backend (updating committee member profiles, helping members with login issues, and updating job listings). Ensure core plugins and page layouts are regularly updated to their latest versions. Troubleshoot and fix any automated background tasks or form workflows that are not functioning as expected, and proactively source appropriate external IT or web developer expertise when a complex technical fix is required. 

• Social Media: Manage member applications to the members-only Facebook group, including tracking usernames to remove lapsed members. 

• Newsletters & Email: Add any administrative or membership-related updates to the monthly newsletter and proofread final copy before sending. 

• Cyber Security Incident Response: Act as an initial administrative responder if a cyber security incident is suspected, following the organisation’s cyber incident response playbook. This includes knowing how to force log out affected users, revoke active sessions where possible, reset passwords, reset or rotate other access credentials where required, preserve relevant records, and escalate promptly to the allocated line manager and board of directors. Credentials may include passwords, security codes, access tokens, API keys, recovery codes, or other information that proves a person or system is authorised to access an account. 

Committee & Volunteer Support 

• Committee Administration Support: Provide administrative support to volunteer committees, including maintaining committee webpages, distributing communications, adding meetings to committees’ Teams calendars where requested, updating records, and supporting agreed administrative processes. 

• Volunteer Admin: Assist with the administrative onboarding and retention processes for volunteers, ensuring they have the guidance and resources needed. 

• Internal Communication: Facilitate effective and GDPR-compliant information sharing between different branches of the professional body. 

• Annual Governance Minute-Taking: Assist with taking minutes once a year, specifically for the organisation’s General Meeting (AGM/GM). 

• Annual Report Formatting: Support the preparation of the organisation’s annual report by formatting supplied content into a clear, consistent and accessible document, ensuring headings, images, tables, captions, branding, layout and proofreading corrections are applied accurately before review and publication. 

• Ad Hoc Executive Support: Assist with ad hoc requests from the Association Chair and Vice-Chair. 

Key Performance Indicators (KPIs) 

The success of the administrator role will be measured against the following KPIs: 

• Data Integrity & Compliance: The membership database and CRM are consistently reliable, audit-ready, and compliant with UK GDPR regulations, with syncing errors or data gaps proactively caught and resolved during routine maintenance. 

• Financial Health & Transactional Accuracy: Invoices, renewal notices, and approved payments are processed accurately and strictly on schedule to maintain healthy organizational cash flow. Financial records in Xero and internal staff leave logs are kept consistently up to date, ensuring the bookkeeper and directors have reliable financial data. 

• Service Excellence & Responsiveness: Members, committees and external enquirers experience a seamless, professional, and timely customer service journey, characterized by steady frequent inbox management and the elimination of communication backlogs. 

• Operational Pipeline Efficiency Administrative workflows—specifically member onboarding, offboarding feedback loops, and volunteer tracking—move through the pipeline steadily and predictably without administrative delays. 

• Digital Channel Stability & Readiness The organization’s digital assets (website content, plugins, and communication channels) remain secure, functional, and up to date, with technical issues or security concerns actioned or escalated promptly to minimize operational downtime. 

• Governance & Documentation Quality The Board and volunteer committees receive accurate, well-formatted, and brand-consistent documentation (including minutes, reports, and marketing collateral) delivered on schedule to support organizational decision-making. 

Person Specification: 

Membership Administration & Data Management 

Essential 

• Proven experience managing databases or CRM systems with high attention to detail. 

• Strong data entry skills with a track record of maintaining accurate digital records. 

• Strong organisational and time management skills. 

Desirable 

• Strong analytical skills with the ability to interpret data (including membership data) and generate insights. 

• A solid understanding of UK GDPR and data protection principles in an administrative context. 

Financial 

Desirable 

• Experience using Xero accounting software. 

Member Enquiries & Customer Service 

Essential 

• Polite, professional, and helpful manner. 

• Experience managing a busy shared inbox and responding to customer or member queries within set timeframes. 

• Ability to handle feedback constructively and log information systematically. 

Desirable 

• Experience in the healthcare, professional body, or dramatherapy/related sectors. 

Core Communications & Digital Channels 

Essential 

• Good written communication and proofreading skills. 

Desirable 

• Experience updating website content using a content management system (CMS) backend. 

• Baseline technical confidence to manage routine software/plugin updates and recognise when a system error requires external technical support. 

• Basic cyber security awareness, including confidence to follow a cyber incident response playbook, force users to log out, reset passwords, and escalate suspected account compromise or data security concerns appropriately. 

• Experience formatting reports or formal documents, including applying consistent styles, layout, branding, tables, images and proofreading corrections. 

• Experience using Mailchimp (or similar email marketing tools) to distribute newsletters. 

• Familiarity with diagnosing automated front-end website workflows, form triggers, or plugins (such as JetEngine, JetFormBuilder, or Zapier integrations).

• Experience supporting account access security, such as multi-factor authentication, forced sign-out, password resets, or secure credential rotation in systems such as Microsoft 365, WordPress, CRM platforms, or email marketing tools. 

• Experience producing basic marketing and promotional collateral. 

Committee & Volunteer Support 

Essential 

• Ability to priorities tasks to support multiple members, groups or committees simultaneously. 

• A collaborative mindset with the ability to support and encourage volunteers working towards organisational goals. 

Desirable 

• Previous experience working within a membership body, association, or non-profit sector. 

• Experience in volunteer coordination, support, and onboarding. 

• Experience in coordinating networking events. 

• Ability to manage online meetings and events. 

This role offers a unique opportunity to make a significant impact on the day-to-day running and development of our professional body. If you are passionate about delivering exceptional administrative support and engaging with a dedicated professional community, we would love to hear from you! 

Additional Information 

All offers of employment will be subject to satisfactory references, confirmation of the right to work in the UK and a satisfactory Basic Disclosure and Barring Service (DBS) check. Further information about these checks and how applicants’ personal information will be handled will be provided during the recruitment process.We are committed to providing a professional, respectful and safe environment for our members and volunteers. We expect everyone working with the Association to uphold these standards and to follow our relevant policies and procedures. 

How to Apply 

To apply by 23:59 British Summer Time on Sunday 19 July 2026. The vacancy may close early if there is a high volume of applicants. Shortlisted candidates will be invited to attend an online interview on 24 July 2026. Applicants after that time will only be considered if we fail to appoint and need to do a second round of interviewing.

If you have any questions about the role or the application process, please don’t hesitate to get in touch via the same email address. 

We look forward to receiving your application and welcoming a new colleague to our dedicated and creative team.

Location: Any of our King's Trust offices (Flexible working with a minimum of 2 days in the office each week)

Interviews: 6th & 7th August 2026

Help shape digital products that change lives.

At The King's Trust, we're transforming the way young people, volunteers, supporters and colleagues experience our services through digital innovation. As our Product Owner, you'll play a key role in making that happen.

This is an opportunity to shape digital products with real purpose, working alongside industry-leading partners to create innovative solutions that make a lasting difference to young people's lives. Working with talented multidisciplinary teams, you'll turn user needs into practical, impactful digital solutions that make it easier for young people to access support, for volunteers to get involved, and for supporters to help us create brighter futures.

You'll lead the direction of your products, owning the roadmap and prioritising the backlog to ensure we're always focused on delivering the greatest value. Using data, research and insight, you'll uncover opportunities, challenge assumptions and make informed decisions that improve the experience of our users. From discovery through to delivery, you'll help shape products that are intuitive, accessible and built around the people who use them.

Collaboration is at the heart of this role. You'll work closely with designers, developers, content specialists and stakeholders from across the organisation, bringing people together around a shared vision and ensuring great ideas become successful digital products.

What you'll bring

We're looking for someone who's curious, collaborative and passionate about creating products that solve real problems.

You'll have experience contributing to the delivery of digital products or services and be comfortable working in agile or hybrid environments. You'll know how to balance competing priorities, communicate a clear product vision and use evidence to make confident decisions.

You'll also bring:

• Experience managing product backlogs, roadmaps and delivery priorities.
• The ability to use user research, analytics and data to shape decisions and measure success.
• Strong stakeholder management skills, with the confidence to influence and build trusted relationships across teams.
• Experience writing user stories, acceptance criteria and other product documentation.
• An understanding of digital best practice, including accessibility, security, safeguarding and inclusive design.

If you're excited by the idea of creating digital products with real social impact, and enjoy working with passionate people who care about making a difference, we'd love to hear from you.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Product Owners? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Product Owners! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

Purpose of the role: 

As a Kinship Family Worker for Kinship Reach, you will deliver this online programme to families in your commissioned area. You will provide virtual one-to-one support to kinship carers and their families to help them become resilient and informed, with a strong support network to help them care for the children in their care.

Key responsibilities:

One-to-one support
Provide up to 6 one-to-one support sessions bespoke to the kinship carers and their families over a three-month intervention, working within the Kinship Reach delivery model. This may include, but is not limited to:

• Signposting or referring to relevant national and local services.
• Providing practical and emotional support to kinship carers.
• Liaising with other professionals and organisations.
• Making referrals to other Kinship services such as Advice, Someone Like Me, Peer-to-Peer.
• Providing support for carers to secure grants from local and national funders.
• Set goals for change following Kinship Reach processes, in partnership with the kinship carer.
• Monitor, review and revise these goals to ensure carers are on track and goals remain relevant.

Peer group facilitation and management

Kinship delivers virtual peer support groups which carers from Kinship’s programmes can access, coordinated by Senior Kinship Family Worker(s). This role could include:

• Developing existing groups and setting up new groups as required.
• Working closely with Kinship’s peer-to-peer service where appropriate.
• Collaborating with kinship carers, the local authority, and community partners to set up virtual and in-person peer support groups.
• Planning, preparing, facilitating virtual and in-person peer support groups.
• Promoting groups in the area you are delivering in to kinship carers and organisations who work with them, including contributing to the creation of promotional materials.

Participation

• Recruit kinship carers as volunteers to lead and support the development of virtual peer support groups.
• Work proactively to enable kinship carers to influence the design and delivery of the peer support groups delivered in their area (such as topics, time / date).
• Support Kinship’s communications and engagement strategy, such as helping to provide case studies and sourcing images for newsletters and local media to promote the programme and recruit participants.

Safeguarding and risk management

Kinship has a robust safeguarding structure. You will be supported by a Designated Safeguarding Lead (DSL) and Designated Deputy Safeguarding Leads (DDSL).

• Recognise and respond appropriately to signs of abuse or neglect, following national legislation and procedures and Kinship’s own safeguarding procedures.
• Liaise with your line manager and safeguarding lead regarding safeguarding concerns, following Kinship’s policies and processes.
• Provide reports and information for managers about cases of concern.
• Ensure you are aware of and follow safeguarding policies and procedures risk of harm protocol.
• Complete risk assessments for events or groups with families in line with Kinship’s policies and processes to be signed off by a DSL or DDSL.
• Follow Kinship’s health and safety policies to keep yourself and your clients safe, such as Lone Working Policy, Home Visit Policy, risk assessment, events.

Monitoring and Evaluation

• Record attendance at virtual support groups and ensure this is reported on the Salesforce database.
• Ensure casework, feedback, and other data related to service delivery are regularly and accurately recorded on our Salesforce database in line with Kinship’s policy and best practice.
• Ensure completion of carer registration forms, review forms, and closure forms, taking details that will be used to evidence impact.
• Collect case studies from your kinship carers to help demonstrate impact.
• Contribute to any reports for local authority partners as required in terms of data and case studies as required.
• Attend monitoring meetings as required.
• Engage in quality assurance processes in line with Kinship processes and policies.

Relationship and stakeholder management

• In partnership with the senior Kinship Family Worker, enable local authorities to understand the programme and pathways for how to make referrals.
• Support practitioners' meetings with local authorities to encourage referrals, discuss cases, and ensure local authority confidence in the programme.
• Where applicable, work with local authorities to raise awareness of kinship care and to reach and support kinship carers through the programme.
• Where possible and relevant, represent Kinship at external events and meetings to raise awareness of the programme and to influence other organisations.
• Where applicable, work with local authorities and voluntary and community groups supporting kinship families.

We are seeking a highly organised and proactive Administration Co-ordinator to support the effective operation of our charity. This role will play a key part in developing and a task management system that helps streamline processes, we envisage this platform utilizing AI to help maximise efficiency across the organisation. 
 
Working closely with the CEO and Business Development Co-ordinator and the Executive Support Officer.  The successful candidate will be part of the team providing  high-quality administrative support across the organization. 
 
This is an excellent opportunity for someone who enjoys improving systems, solving problems and providing exceptional administrative support within a purpose-driven organisation. 

 Key Responsibilities 

• Lead the implementation and administration of a task management platform. 

• Work with colleagues to develop processes and procedures within the platform to improve efficiency. 

• Support the exploration and integration of AI to enhance productivity and service delivery. 

• Coordinate and undertake a wide range of administrative tasks to support teams across the organisation. 

• Ensure administrative processes are delivered accurately, efficiently and in a timely manner. 

• Monitor and manage shared inboxes, responding to enquiries where appropriate and forwarding communications to relevant colleagues. 

• Deliver professional, empathetic and customer-focused responses to members of the public and stakeholders. 

• Handle sensitive communication with discretion and professionalism. 

• Maintain accurate records across organisational databases and CRM systems, including Zoho/Bigin. 

• Working with the Data Management and Insight Officer to carry out data cleansing etc. 

• Support compliance with data protection requirements and organisational policies. 

• Proofread external communications, checking grammar, spelling, formatting and functionality of hyperlinks prior to publication or distribution. 

• Process purchase orders and support the administration of invoices in line with organisational procedures. 

• Maintain accurate records relating to financial transactions as required. 
• Assisting with supplier set up.

· Undertake any other duties commensurate with the level of the role. 

This is a new role therefore the job description will change over time as the role develops.

Person Specification - Essential

• Significant experience in an administrative or business support role. 

• Experience of using task management platforms. 

• Experience of managing multiple priorities and meeting deadlines. 

• Experience of maintaining accurate records and databases. 

• Excellent organisational and time-management skills. 

• High level of accuracy and attention to detail. 

• Strong written and verbal communication skills. 

• Excellent customer service and relationship-building skills. 

• Confident user of Microsoft Office applications and digital systems. 

• Ability to learn new software and systems quickly. 

• Proactive, adaptable and self-motivated. 

• Able to work effectively in a remote environment. 

• Professional and dependable approach to work. 

• Able to handle sensitive and confidential information appropriately. 

• Empathetic and able to communicate effectively with people who may be experiencing challenging circumstances, including those affected by abuse. 

 Person Specification - Desirable 

• Experience of implementing or developing administrative systems or processes. 

• Experience of proofreading and quality-checking external communications. 

• Experience of using CRM systems, particularly Zoho or Bigin. 

• Experience of working within the charity, voluntary or not-for-profit sector. 

• Knowledge of AI-enabled productivity or workflow tools. 

• Understanding of safeguarding, equality, diversity and inclusion principles. 

Location: Any of our King's Trust office's (flexible working - minimum of 2 days in the office)

Interviews: 3rd & 4th August 2026

This is a high-impact leadership role at the centre of building large-scale corporate employment partnerships that directly change young people’s futures. As Head of Business Development – Employment Partnerships, you will lead the strategy and delivery of new, high-value partnerships that create sustainable job opportunities, working across sectors and in close collaboration with design, delivery and fundraising teams. You will own a significant income target (£600k+), shape a 24-month pipeline, and play a key role in positioning the organisation as a leader in employment-focused partnerships.

We are looking for a commercially minded, relationship-driven leader who understands the challenges employers face in attracting and developing entry-level talent. You'll have a proven track record of securing six-figure partnerships through a consultative approach, working with senior decision-makers to design solutions that create value for both employers and young people. With extensive experience across the entry-level employment landscape, you'll bring a deep understanding of apprenticeships, early careers, recruitment and workforce trends, alongside the credibility to influence senior stakeholders and translate insight into compelling partnership propositions.

This role will suit someone who thrives on building something meaningful at scale,  combining strategic thinking with hands-on delivery, and leadership with collaboration. You will be motivated by creating real opportunities for young people, and comfortable leading a team while navigating a matrix environment to drive results.

You will stand out if you bring:

• Significant experience helping employers solve recruitment, workforce or early careers challenges through strategic partnerships.
• A consultative business development approach, with experience engaging senior leaders including CHROs, Talent Directors, Recruitment Leaders, Early Careers teams and DE&I leaders.
• A strong track record of winning complex, high-value partnerships by understanding organisational needs and designing impactful solutions.
• Experience leading cross-functional initiatives and influencing multiple stakeholders within complex organisations.
• A background in recruitment, workforce solutions, HR services, SaaS, apprenticeships, consulting or a related commercial environment where you've sold strategic solutions rather than products.

This is an opportunity to redefine how employers engage with young talent, bringing together commercial expertise, strategic partnerships and social impact to create sustainable employment opportunities at a national scale. You'll be engaging with senior HR and talent leaders from some of the UK's largest employers, helping them tackle real workforce challenges while creating life-changing opportunities for young people.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Head of Business Development - Employment Partnershipss? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Head of Business Development - Employment Partnershipss! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary)