Database Executive Jobs in Home Based
Micro Rainbow is a leading UK organisation working with LGBTQI people seeking asylum and LGBTQI refugees to enable them to live in safety, with dignity and to rebuild their lives. Our operational teams are based across the UK providing specialist support to LGBTQI people on: safe housing; navigating the complex asylum system; addressing homelessness and poverty; tackling social isolation and accessing health care, education, and employment.
Micro Rainbow has ambitions not only to meet fully the demand for safe housing of LGBTQI asylum seekers by increasing the number of its safe houses but also to improve the experience of LGBTQI people seeking asylum and LGBTQI refugees across the UK by providing specialist LGBTQI services.
Micro Rainbow is looking for an Individual Giving Manager to create an individual giving and fundraising strategy for the organisation. In this newly created position, you will play a crucial role in nurturing relationships with individual supporters to make a difference to the lives of LGBTQI refugees and asylum seekers in the UK. As Individual Giving Manager you will be responsible for creating and implementing strategies to attract, retain, and upgrade Micro Rainbow’s allies (individual donors), ensuring a steady and growing stream of funding and contributing to the sustainability of Micro Rainbow.
This role requires a candidate with a strong background in building relationships and identifying and developing new prospects. They will need experience in the development of strategic and creative giving programmes and to be excited at the prospect of pursuing new opportunities for the organisation by engaging with individual and major donors, and high net worth individuals.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What You'll Do:
Leadership and Prevention: Lead, inspire, and effectively deliver training including in house and open courses and the delivery of bespoke workshops in the local community.
- Innovation and Empowerment: Channel your passion into providing training and promoting training courses for S&G Mind. Empowering people to build confidence, understanding and resilience whilst supporting themselves or others with mental health needs
- Quality and Leadership: As a S&G Mind Mental Health Trainer, you will lead on collecting data and evaluation forms in relation to training delivery.
Why Join Us:
• Impact Matters: Join a team where your work directly transforms lives and contributes to a healthier community.
• Personal Growth: We offer professional development opportunities that will enrich your career and help shape the future of mental health services in Swindon.
• Collaborative Culture: Work alongside like-minded individuals who share your passion for making a meaningful impact. Together, we can build a brighter, healthier future for people in Swindon and Gloucestershire. Your leadership can make all the difference.
We provide advice and support to empower anyone in our local communities experiencing a mental health problem.
The client requests no contact from agencies or media sales.
To provide reception and administrative support to the services, clients, staff and volunteers of Newport Mind to ensure the efficient running of the organisation.
Intervews will be held on Monday 10th June
We believe no one should have to face a mental health problem alone. We’re here for you. Today. Now.
The client requests no contact from agencies or media sales.
Fundraising Manager
We have a fantastic opportunity for a Fundraising Manager to become a vital part of a small, friendly and ambitious fundraising team.
Position: Fundraising Manager
Location: Hybrid working – primarily homebased with occasional travel to Maidenhead
Salary: £34,978 per annum
Contract: Full time, permanent
About the role:
The fundraising team raise approximately £400K annually and aspiring to grow by over half a million by 2025. You will be responsible for leading and growing income via the charities Corporate Partnerships and Sporting Challenges. The ideal candidate will have high-level experience in corporate fundraising.
Key responsibilities include:
- Provide excellent account management to some of the charities existing and new corporate relationships.
- Carry out effective prospect research.
- Engage companies in our sporting challenges.
- Nurture effective relationships with corporate partners to achieve the best outcomes for the charity.
- Manage and grow the charities portfolio of challenge events to maximise income from this fundraising stream to achieve and exceed set income and expenditure targets, offering opportunities for engagement, and fundraising across the calendar year.
- Plan and deliver the marketing and recruitment of a range of events, including the London Marathon and other major running, hiking, cycling, swimming, skydiving and ultra-challenges.
- Coordinate and create content for the Fundraising Team communications via social media and digital communications to increase engagement from supporters.
- Create and manage annual budget lines to ensure income and expenditure meet set financial targets to maximise a return on investment.
- Monitor and report on income and expenditure for the relevant budget lines.
- Actively participate in team meetings.
- Attend key fundraising events and annual conference.
About you:
To be successful in this role you will have:
- A proven track record of successfully managing a charity’s corporate partnerships and sporting challenges.
- Good knowledge of the principals of customer service/supporter care and donor development.
- Sound knowledge of GDPR and the impact on fundraising in terms of on-going consent and deletions of donors.
- Significant experience of working within a charity in a similar fundraising role.
- Experience of developing new fundraising products and building a programme of engagement to grow fundraising income.
- Experience of managing events, preferably sporting challenge events.
- Excellent digital skills with experience of using a variety of online platforms, including website editing, image re-sizing, social media, and e-news content creation.
- Experience of using a CRM database to maintain data accurately, and an understanding of how to extract and evaluate information.
- Strong presentation, negotiation and influencing skills with a creative and entrepreneurial outlook.
- Strong project management skills.
- Excellent MS Office skills in the use of email, Word and Excel and PowerPoint.
- Use of social networking sites such as Facebook and Twitter including knowledge of a content management system for updating websites and images.
Other roles you may have experience of could include: Fundraising, Corporate Fundraiser, Fundraising Manager, Regional Fundraising Manager, Fundraiser, Fundraising, Corporate Fundraiser, Events Fundraiser, Corporate Partnerships Manager, Major Donor Fundraiser, Challenge Events, Events Fundraising, Sporting Events Fundraising, Individual Giving, Donor Fundraiser, Corporate Fundraising Officer, Fundraising Executive, Donor Partnerships etc.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary
Are you passionate about securing and developing corporate and high value partnerships that have the power to save lives? Malaria No More UK is seeking a partnerships professional with the ambition and ability to build strong fundraising partnerships with the private sector, that help move us closer to a world free from the devastating impact of malaria.
About Malaria No More UK
Malaria has been described as the oldest killer disease in history. Even now, despite recent progress, it claims the life of a child every minute.
Malaria No More UK (MNMUK) brings proven global experience and expertise in advocacy and creative communications to the zero-malaria fight. From our locations in London, UK and Nairobi, Kenya we aim to accelerate an end to this deadly disease by:
- Securing leadership and investment globally and in the UK
- Building a powerful, united voice for the global malaria campaign to hold leaders to account
- Strengthening local advocacy capacity in key countries in Africa
Since 2000, the world has made enormous progress. The global malaria fight is becoming the biggest public health success story in history, and we are determined to maintain momentum.
About the role
The Corporate Partnerships Manager role is responsible for delivery across the breadth of the partnerships pipeline. An estimated 50% of the role will be devoted to new business development, including prospect identification, and shaping and delivering pitches and proposals to corporates and their foundations to meet fundraising targets. The remaining 50% of partnership work will be dedicated to delivering an excellent standard of partnership management to several longstanding existing supporters, working creatively to identify and develop opportunities to maximise their impact.
As our corporate supporters can be powerful partners in the delivery of our advocacy and communications goals you will be confident working with colleagues internally to translate campaign plans into engagement opportunities for private sector partners. You will also be able to co-ordinate colleagues to meet new business deadlines and to ensure agreed partnership deliverables are achieved.
This role sits within our Philanthropy and Partnerships team of five, who focus on income generation through grants, philanthropy, corporate partnerships and individual giving and fundraising. The post holder will work particularly closely with the Head of Philanthropy and Partnerships, as well as equipping Directors and our CEO to engage corporate partners and prospects where appropriate. As a member of a comparatively small, highly ambitious team, there may, with time, be opportunities for the post holder to extend their experience beyond corporate partnerships, into other fundraising areas, should your skill set meet an identified need.
About you
You may be an established corporate fundraiser seeking a role where you can take on greater responsibility for managing your own pipeline of prospects and key partnerships. Equally you may come from outside the sector and be able to offer clearly transferable experience of securing and developing partnerships (especially those with a “purpose” focus).
Whatever your background you will be a self-starter who is highly motivated and excited by the opportunity to think creatively about corporate partnerships that can enable Malaria No More UK’s unique advocacy and campaigning offer, with a clear goal to ending one of the world’s most significant and oldest killer diseases.
You will also be able to demonstrate the good organisation needed for successful partnership management, and the attention to detail and strong communication skills needs to build relationships and prepare and deliver funding proposals and pitches.
MNMUK recognises the value of a team in which people from diverse backgrounds can introduce fresh ideas and contribute to delivering our mission to make Malaria No More. We welcome applications from candidates, regardless of their race, gender, disability, religion/belief, sexual orientation or age.
Staff benefits include:
- 10% employer pension contributions.
- 28 days’ annual leave plus public holiday days in the postholders country of residence.
- Subsidised gym membership.
- Fully flexible working opportunities
- Interest-free staff season ticket loan and bicycle loan schemes.
- Continuing personal development opportunities.
- Professional training & qualifications subsidy.
Application and Interview Process
To apply, please send your CV and a covering statement detailing how you fit the role and why you want to work for us. Please also indicate your current salary expectations in your covering statement. We value transparency and aim to offer competitive renumeration packages based on experience, relevant qualifications and market standards.
Closing Date: 1st June 2024 – Please note that this vacancy may close early if we receive a sufficient number of applications. Therefore, we encourage interested candidates to apply promptly.
There will be a two interview process conducted via Microsoft Teams.
To bring unifying and impactful communications, campaigns and partnerships to drive advocacy to end malaria for good.
The client requests no contact from agencies or media sales.
Could you be New Writing North’s next Senior Marketing and Communications Manager? After 10 years, our current postholder is leaving for new adventures and their departure has created an opening. We seek a full-time Senior Marketing and Communications Manager to join our small, busy and creative team at NWN. This is a great opportunity for someone with at least three years’ experience in a similar role, who has an interest in contemporary literature and is looking to develop their career in the creative industries. It’s an exciting time to join the organisation as we develop new audiences and work towards creating a Centre for Writing and Publishing in Newcastle upon Tyne.
This role is central to NWN providing marketing support across all of New Writing North’s varied programme, including international literary prizes, young writers’ groups, and festivals and events. You will also shape the marketing and communications and audience development strategic plans and, will work closely with colleagues from different programme teams developing relationships with audiences and stakeholders online. The ideal candidate will have expertise in marketing and communications, and especially digital marketing and its potential for developing audiences. You will be a creative self-starter with a willingness to engage with audiences and to devise, test and evaluate new marketing initiatives.
Our mission is to bring people together through writing, reading and engaging in ideas, deepening mutual understanding and encouraging creative habits
The client requests no contact from agencies or media sales.
The Director of Programmes will contribute to The Africa Centre’s emerging strategic priorities, overseeing and delivering programmes and related project activity. They will engage and connect with diverse audiences and communities through creative programming, delivering innovative, enriching, dynamic and enjoyable events and experiences that entre people of African descent and reach the widest demographic. They will play a leading role in delivering our learning and inclusion work, developing audiences, existing and new, and oversee all The Africa Centre programme activity across the UK, on the African continent and in the wider African Diaspora.
As part of the Senior Leadership team, they will play an important part in driving the vision, mission, and values of The Africa Centre as a world-leading organisation at the forefront of debate, dialogue, and social purpose around our five core pillars of arts & culture, education, community development, entrepreneurship & innovation and thought leadership. Through innovative programme development, they will ensure that the urgent issues faced by people of African descent are reflected and addressed in The Africa Centre’s activity profile. They will ensure that The Africa Centre is a place of fun, connection, education and information, relevant to all people with an interest in Africa and African people.
KEY RESPONSIBILITIES
Strategic Leadership
- Oversee, convene and deliver TAC programmes, developing live and digital content in line with our strategic priorities.
- Fulfil the leadership role of contributing to the development of The Africa Centre’s emerging strategy.
- Lead and convene programme development and content delivery, ensuring commercial, artistic, operational and audience development objectives are met for both live and digital events.
- Draw on audience segmentation, communications and brand strategies to strategically align programme to audience and our income generation objectives.
- Work collegiately with the Senior Leadership Team to develop and deliver The Africa Centre’s Audience Development Strategy linked to the programme and strategic objectives.
- Identify opportunities to apply for funding and contribute to income generation activities related to programming and engagement.
- Lead on developing and delivering high quality experiences for artists and experts across all our activities, ensuring they are supported and nurtured.
- Establish a strategy for identifying, supporting, and nurturing new creative talent.
- Lead on safeguarding, equalities, diversity, inclusion and access across the organisation’s programming.
Programme Leadership
- Deliver world class content to reflect African excellence drawing on the best creative minds and experts across multiple genres – from contemporary arts to literature and fiction; science and history; geo-politics and climate change; equalities and democracy and more.
- Deliver original content that has variety, breadth, and depth, identifying the most appropriate structure for building relationships with partners, commissioning new work, contracting artists, identifying thought leadership opportunities and utilising a wide range of formats – live and digital - to implement ideas.
- Draw on the expertise within the team, their networks and creative content, convening an holistic programme in line with TAC’s strategic priorities, income generation priorities and brand.
- Develop and implement TAC’s Elimu Education Programme, fostering relevant relationships with educational institutes from primary to tertiary levels across the UK and beyond, and co-creating programmes of activity.
- Oversee the development, implementation, monitoring and reporting of any contracted work that delivers programmes of activities in the UK and abroad,
- Lead on developing, nurturing and administering relationships with strategic partners including the TAC Global Network of Affiliate Organisations.
- Oversee the work of the Young Africa Centre.
Engagement
- Maintain existing and develop new audiences, identifying programme strands that respond to and anticipate the needs and interests of diverse communities, introducing new ideas, innovative content and inclusive talent pathways.
- Seek out, develop, and sustain networks, stakeholders and partnerships at local, regional and global levels, and explore new ways for the charity to grow and develop at the cutting edge of global ideas
- Identify opportunities to develop The Africa Centre events across the UK and digitally, to reach wider audiences and deepen brand recognition across the year.
- Identify project funding to develop audiences, increase diversity and meet equalities objectives.
- Oversee learning and engagement programmes in the UK.
- Deliver and build upon current UK funded projects and contribute to developing funding bids.
- Oversee the management of TAC’s marketing and communications functions, including our public relations, website and social media accounts, ensuring that they are updated, relevant and archived appropriately.
Impact
- Lead on development and delivery of the organisation’s strategic Monitoring, Evaluation and Impact framework and associated plans and systems
- Develop and delivering TAC’s social purpose agenda, ensuring alignment with our strategic objectives.
- Oversee the development and management of TAC’s archives, be it digital, documental or physical, ensuring that they are catalogued, accessible and available for utilisation as a key resource.
Operational
- Line manage the programme, education and engagement team(s), recruiting, as necessary, skilled persons to deliver TAC programmes.
- Manage the delivery of contracts and partnership collaborative efforts, ensuring that contracting is delivered to the highest standards at all times to protect the reputation and financial standing of the charity and to meet contractor’s expectations.
- Identify potential funders relevant to area and contribute to writing business plans demonstrating a seamless relationship between content, programmes, events, audiences, and the core business activities
- Support the work of the Director of Development Team in developing and delivering the fundraising strategy and the Director of Finance & Operations on delivering TAC financial plans
Governance & Compliance
- Write reports for the board as and when required by the CEO in a timely and appropriate manner
- Work with the Director of Finance & Ops to ensure the financial health and sustainability of the charity in delegated budget area(s), adhere to TAC Financial Regulations and Procurement Policy.
- Ensure that all artist contracting is undertaken within TAC procurements and contracting policies observing all other required policies and statutory guidelines e.g., Equalities, Safeguarding, Health and Safety, Intellectual Property, GDPR, Finance and Procurements etc.
- Maintain accurate records on The Africa Centre’s document management system and databases.
- Respond to general enquiries by email or telephone, manage own workload and maintain an online diary, using agreed TAC systems.
- To promote and comply with current legislation including The Africa Centre policies on Equality and Diversity and Health & Safety, Safeguarding, in the delivery of services and the
- Uphold the TAC brand and reputation
Leadership
- Be a vital, collegiate member of the TAC Senior leadership team,
- Develop and nurture relationships with the TAC Board, managing relevant committees and reporting to the Board and sub-committees as required.
- Represent the organisation at appropriate internal and external events and meetings, locally, regionally and globally.
SKILLS AND EXPERIENCE
Essential
- A clearly-evidenced long-standing passion for Africa and people of African Descent
- 3 - 5 years working at a senior level in a similar role
- Excellent Programme Management experience with excellent budget management skills
- Excellent communication and networking skills, adept at effectively engaging people across a range of settings – from school children to Prime Ministers and Presidents;
- Educated to degree level of equivalent (relevant subject area)
- Team player, able to work cross disciplinary with artists, experts, academics, key stakeholders, and audiences in a programming function working with diverse audiences
- Specialist knowledge of audience development gained through 3 years’ experience
- Agile approach to work, recognising the limitations and challenges of running a small charitable organisation and willingness to work flexibly to get things done, apply effort and integrity at all times. Regular weekend and evening work will be required.
- Experience of working with an operations team to deliver events (production, tech requirements, artist management)
- Experience of delivering to funder obligations (Trusts and Foundations/Public and Private Funding) • Excellent network in publishing; cultural and creative sector; or other relevant sectors
- Proficient with Microsoft Office Suite, Google Docs, et al.
Desirable
- Understanding and experience of digital content production
- Masters level qualification or equivalent
- Awareness of how to use emerging technologies including AI to develop impactful programming and engagement.
- Experience of working within a grant management organisation.
- Experience of positive action activity to deliver inclusive Programmes (equalities, diversity, inclusion, and access)
Work Arrangements
Location: The Africa Centre office, London. Occasional remote working is encouraged. The post-holder will be required to be on location in London for relevant activities. Some international travel will be required.
Type of contract: Permanent
Reports to: Chief Executive Officer
Works with: Senior Leadership Team of Director of Development, Director of Finance & Ops and CEO
Responsible for: Programme Managers (x 2 - 3), freelance workers, volunteers
Hours of work: Full time. 35 hours per week. The post holder will be expected to be flexible and there will be requirements to work such days and hours that may vary in accordance with business requirements, including regular evenings and weekends and occasional holiday periods.
Holidays: 25 days per year, plus Christmas shutdown (3 days) and public holidays
Accessibility and Inclusivity
We welcome applications regardless of race, colour, nationality, ethnic or national origins, sex, disability, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, age or religion or belief. Disabled applicants are invited to contact us in confidence at any point during the recruitment process to discuss steps that could be taken to overcome operational difficulties presented by the job, or if any adjustments or support are required regarding the recruitment process.
To apply please forward a CV and send in your CV and a covering letter of no more than 2 pages or a video presentation of no more than 2 minutes in length
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Rainforest Trust is a leading global organisation sponsoring the creation and expansion of protected and conserved areas, playing a central role in combating biodiversity loss and fighting climate change. We have already placed over 50 million acres under permanent protection across 72 countries, and recent surveys show that 99% of the rainforest we have protected since 1988 remains intact.
Rainforest Trust UK (RTUK) is set up as a separate charity to tax-efficiently raise funds from donors here in the UK for Rainforest Trust’s conservation projects. We are currently a team of 8 (part-time) people, but we are affiliated to, and supported by, the Rainforest Trust team in the U.S., which has a team of about 45 staff.When asked what they love most about working at Rainforest Trust UK our staff say it is feeling they are making a difference and taking direct action on some of the biggest issues of our time - climate change, biodiversity loss and Indigenous Peoples' rights. They also like being part of a small, friendly, and supportive team, where they feel they can have a direct input into decisions and our direction.
In 2023 the global charity raised $46 million for conservation projects in Africa, Asia-Pacific, and Latin America. The UK charity contributed £2.2m of this, and we are confident there is significant potential to increase our income from donors here. So, we are looking for an experienced, passionate, and highly personable fundraising professional to join our UK team, to help us identify, approach and cultivate relationships with new private individuals with the potential to make major contributions to our work.
This is a maternity cover contract so the successful candidate will need to get up to speed quickly, taking over responsibility for delivering the new Major Donor fundraising plan. The successful candidate will have previous experience of managing high level relationships and a track record of securing high value (5 and 6 figure) donations or new business. You will have outstanding interpersonal skills and be a confident communicator and able to build trusted relationships swiftly. As this is still a new role, in a relatively young charity, your ideas will help shape this work and you will play a crucial part in driving the growth and sustainability of our fundraising in the UK.
You might have existing experience working with high-value donors, however we also welcome applications from candidates who have transferable experience from other areas - for example a sales or account management background.
Key Responsibilities (see attached job description for full list)
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Proactively research, identify, and cultivate a list of new potential donors (high-net-worth individuals), building a pipeline of people to approach for support.
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Build and strengthen relationships with both existing and new supporters - developing and personally managing and inspiring a portfolio of individual donors and prospects, soliciting 5 and 6-figure gifts.
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Lead a programme of relevant cultivation and networking events, including receptions and lunches, creating engaging opportunities for donors to increase their giving to a higher level.
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Develop inspiring and compelling ‘case for support’ literature
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Regular stewardship including personalised updates, donor touches, invites to webinars/events etc
Person Specification - see attached job description document
Working Arrangements and Travel Requirements
Rainforest Trust UK staff work remotely and you will be expected to work primarily from home with an excellent internet connection. You may be based anywhere in the UK but you will be expected to work from a shared team space in London once a month, and your donor meetings/events are most likely to take place there.
The postholder will be required to host networking events and attend some online meetings with our partners in the U.S so some (early) evening working is required. We are also flexible as to how many hours this postholder works, and will consider a 3-5 day per week arrangement, depending on experience.
Equal Opportunity Employer
Rainforest Trust UK is an equal opportunity employer and is committed to developing a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our work will bring benefits for our people, our organisation and our charitable purpose. We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, race, religion or belief or any other protected characteristic.
Thank you for your interest in this role. If applying, please take time to submit your CV and covering letter, as well as completing the two additional questions. Please also send us a completed Diversity Monitoring form which you need to send to us separately. If you are shortlisted we will contact you by 26th June, and first interviews will take place on 3rd and 4th July. We look forward to hearing from you.
Rainforest Trust saves endangered wildlife and protects our planet by creating rainforest reserves for the benefit of species, people and the planet.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CISWO is a national charity whose mission is to improve the lives of individuals and communities facing disadvantage due to the impact of the coal mining industry.
We are looking for a development manager with a range of skills and experiences to support other mining charities develop a sustainable future. You will have a background in partnership working and developing funding opportunities, as well as a good understanding of charity governance.
This is a great opportunity for someone with experience in community and / or business development with a good knowledge of the charity sector.
As Development Manager, you will:
- Support mining charities to develop business plans and budgeting and help them to identify funding opportunities and develop funding proposals.
- Provide secretariat services to mining related regional grant making charities.
- Contribute to the development of and promote the organisations support offer for other mining charities, seeking new methods of supporting local trustees.
- Support the recruitment and training of local trustees and officers, encouraging good governance
- Develop local partnership working with other voluntary sector organisations, tiers of local government and local communities.
- Ensure the organisation interests and responsibilities in partner charities are retained and fulfilled.
- Represent the organisation with external parties, including, welfare charities, councils and local authorities as required
The essential qualities, skills and experience you will need to apply for this role:
- Experience of community development and / or business development and an understanding of business planning and budgets
- Experience of identifying and applying for funding on a national, regional, or local level.
- Proven experience of working in the charity sector with a good understanding of governance requirements and the challenges facing the sector.
- Proven experience in building confidence and a positive reputation with stakeholders.
- Ability to be self-motivated, with good personal organisational and time management skills.
- Ability to resolve problems in a logical, proactive, practical and positive manner
- Ability to take initiative with a practical, ‘hands on’ approach to work
- A valid driving licence and own transport with the flexibility for some travel
Benefits Package:
- 29 days holiday plus bank holidays
- Generous pension
- Westfield healthcare
- Opportunities for career development and progression
Improving the lives of individuals and communities facing disadvantage due to the impact of the coal mining industry.
The client requests no contact from agencies or media sales.
Full time (flexible working options available)
Hybrid – Farringdon, London/Home based
Closing Date: 9 June 2024
Ref 6729
Join the General Counsel's Division as our new Incident Reporting Manager. If you can manage and configure databases to meet business needs, communicate effectively with users, and enjoy data analysis, we would love to hear from you!
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the role
Save the Children has an ambitious strategy, which requires us to take and manage an appropriate level of risk, often in complex environments, in order to improve the lives of the most marginalised children and communities that we work with. We are a large, complex charity and risk touches every part of the organisation and all aspects of what we do.
This is a new role within our General Counsel's Division and you will work with a wide variety of specialist teams across SCUK (e.g., Safeguarding, Legal, Health & Safety) who investigate incidents reported through SCUK's incident reporting and case management IT system (IRCM system).
You will act as the product owner for the system and will be the main point of contact with the software provider, responsible for ensuring that the system is configured and operating effectively to meet business needs and ensure that we can maximise use of the incident data.
A key objective for this new role will be to develop insightful reports and dashboards that help us analyse and monitor incident data relating to key areas of risk in SCUK's work, for example safeguarding, fraud, and health and safety. The aim will be to develop reporting and analysis that can identify trends and root causes to help us learn from incidents and improve the ways in which we respond to risks.
Key accountabilities will include:
Act as Product owner of SCUK's incident reporting and case management IT system (IRCM system):
- Responsible for the overall management of the system and ensuring that it is configured and operating effectively;
- Collaborate with specialist teams (e.g. Safeguarding, Fraud, Health & Safety) to understand business needs, gathering feedback on issues and functionality requirements, and exploring solutions and improvements;
- Manage the relationships with the ICRM software provider, SCUK technology team, and specialist teams to support the ongoing use of the system and to coordinate system updates and improvements;
- Review how we are utilising the system and the current licensing arrangements and make recommendations to optimise efficiency and cost effectiveness;
- Ensure training and user guides are available for new users and communicate system functionality updates to all users;
- Maintain high standards of data protection compliance in the configuration and use of the system through the completion and maintenance of privacy impact assessments;
- Develop mechanisms to monitor data quality for consistency and accuracy.
Incident analysis and reporting:
- Use appropriate data analytical tools such as Excel and Power BI to enable regular analysis of incident data to detect and monitor trends, including the proactive identification of emerging areas of risk and their causes;
- Develop clear and user-friendly reporting formats, such as dashboards and trend analysis, tailored to different audiences, including the Executive Leadership Team, the Audit and Risk Committee, and specialist teams;
- Convert data into actionable intelligence that enables the organisation to learn from incidents and highlights areas for improvement.
Reporting and case management processes:
- Monitor data quality from incident reports and liaise with specialist teams and incident reporters to ensure information is accurate and complete;
- Carry out initial triage of new incident reports, ensuring they are allocated to the correct specialist teams;
- Ensure mechanisms for reporting incidents through the IRCM system continue to meet the needs of incident reporters and specialist teams, as well as the teams managing regulator and donor reporting requirements;
- Track timely progress of cases to closure in line with agreed protocols
Stakeholder communication:
- Develop a communications plan to promote awareness around incident reporting throughout the organisation and relevant external stakeholders
- Manage the incident reporting and case management Sharepoint site and intranet pages, ensuring the provision of helpful and up to date information about incident reporting and investigation processes and procedures
- Act as focal point for promoting awareness of incident reporting as an important part of protecting people and assets, and in doing so contribute to a culture of openness and learning;
- Coordinate regular meetings for system users from specialist teams to share IRCM system knowledge and best practice, discuss common issues, trouble-shoot and monitor case management Key Performance Indicators;
- Assist with the timely completion of incident reports for institutional donors such as FCDO and other relevant external agencies/regulators
About you
You will need to be self-motivated and proactive with the ability to work independently, whilst also enjoying teamwork and able to work collaboratively with a diverse range of internal stakeholders across SCUK in order to understand business needs and develop appropriate solutions.
As the key point of contact for system users, providing training and guidance, and managing user access you will have strong interpersonal and communication skills. You will also build awareness around incident reporting processes and responsibilities with staff and volunteers throughout SCUK, helping to ensure that reporting is integrated in all SCUK's programmes.
To be successful, you'll demonstrate:
- Experience in high-level project management with excellent communication skills, both verbal and written.
- You are self-motivated; proactive and able to deliver results.
- You actively seek to improve existing processes and practice, and demonstrates a high degree of flexibility and adaptability to manage multiple tasks in a fast-moving environment.
- The ability to build credibility quickly and to communicate with impact, including influencing at senior management level.
- Excellent interpersonal skills, enjoying teamwork and high ethical standards.
- Experience configuring or managing an IT system or database.
- Knowledge of and/or experience in data analytics or the use of reporting tools such as Power BI.
- Awareness of risk management principles is desirable.
- Knowledge of and/or experience in incident reporting or case management is desirable.
- Knowledge of or experience in one or more of Save the Children's reporting areas (e.g., safeguarding, fraud, risk, health and safety) is desirable.
- Proficiency in the use of Microsoft Office Suite, including Excel, Word and PowerPoint, and ability to quickly learn to use new software.
- Discretion in dealing with confidential information.
- Commitment to Save the Children's vision, mission and values.
What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits here.
Closing date: 9th June 2024
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
At Spinal Muscular Atrophy UK (SMA UK) we are committed to supporting everyone affected by SMA so that they have access to the best care, support and treatment and there will be no barriers preventing full inclusion in society.
Our mission at SMA UK is to provide accurate information and a wide range of support services for people affected by SMA, while working to improve access to the best care, services and drug treatments today and funding research projects that can change tomorrow.
The role involves supporting the information, outreach, advocacy and community engagement teams with administrative tasks and ensuring we deliver the best possible support service for people affected by SMA.This is a full-time hybrid role with a minimum of 2 days per week at our head office in Stratford-upon-Avon.
Please submit a cover letter (max two sides of A4) along with your CV
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced individual to co-ordinate day to day delivery of the Best Years Project to include supervision of liaison officer, administration officer and recruitment and supervision of all volunteers who will provide emotional and practical support to individuals over the age of 65 with long term health conditions. The successful applicant will have experience of managing and recruiting volunteers, an understanding of the structure of local health services and the local voluntary sector and a minimum of 3 years’ experience of managing a similar service or project.
The client requests no contact from agencies or media sales.
Over the last few years, New Horizon has been steadily growing in response to increased demand for our services. Our ambitious plans for 2024/25 include expanding our service offer and securing an additional site locally that will add much needed space for young people’s activities and office space. To enable us to achieve our plans in line with the organisation’s mission, we are committed to growing and improving our frontline and back-office functions. The Finance and Resources Manager role will add capacity to our Administration Team, creating a new deputy manager role to support the delivery of our expansion plans support and relieve increased demand. You will work closely with the Head of Finance and Resources by overseeing and further developing the administrative function of the organisation, and directly line manage a number of administrators. You should be exceptionally well organised, confident in communicating with trustees and senior managers, and passionate about delivering high quality services to young people who are unsafe or facing homelessness.
Starting salary: £37,024
Deadline to apply: 9am Thursday 27 June
The client requests no contact from agencies or media sales.
The young people we support in this service are amazing, they are courageous, determined, and brave. These young people have often survived very difficult experiences and have often experienced high levels of violence in their lives. This can mean at times we have to work harder to secure their trust and build relationships with them. The experiences these young people have had in their lives means they can feel frustrated, angry, and upset. We need someone committed to showing care, respect, patience and understanding, someone who understands that challenging behaviour can be a demonstration of the impact of multiple traumas.
- Starting salary: £31,200
- Deadline to apply: 9am Tuesday 25 June
For more details on how to apply and Job Specification, please refer to our Job Pack below.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Post: Project Administrator
Hours: 37 per week
Salary: £23,048.56 - £269,963.55 (annual increments subject to successful appraisals)
Place of Work: Bolton, Greater Manchester
Reports to: Business Support Service Manager
Overall purpose:
- To provide comprehensive administrative support to individual BACKUP schemes and offices.
- To provide accurate information in relation to scheme and service user accounts.
- To provide accurate and up-to-date information and updates to young people making applications for accommodation and support from the charity
- To support facilities/buildings management including Health and Safety
- To operate in line with and uphold all BACKUP policies and procedures.
Key Responsibilities:
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Provide secretarial and administrative service to the organisation
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Provide financial support
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Provide office and reception services
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Maintain information systems
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Be flexible
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Policies & Legislation
The client requests no contact from agencies or media sales.