Database management jobs
Job title: Website and UX Manager
Service: Digital Marketing
Salary: Grade 4 point 29: £36,842 FTE per annum + £480 home working allowance
Hours: 37 hours per week (full time)
Location: Home-based
Contract: Permanent
Responsible to: Website and Digital Content Manager
Family Action & the Role’s Impact:
Family Action is a national charity that supports people through change, challenge and crisis across England and Wales. On 1st January 2025, Relate, the largest provider of relationship support, joined the organisation helping us reach even more people and support the creation of secure foundations for children and young people, and safe, supportive relationships for all.
For over 150 years Family Action has seen first-hand the power of family and relationships to shape lives, for better or worse. That's why we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
Whatever family means or looks like to us, it's relationships that matter. With Relate at Family Action, we are able to extend the support we provide with counselling, information, mediation and support to individuals, couples and families from all backgrounds and sexualities, as well as provide expert training for relationship support practitioners.
This is an exciting opportunity to join our organisation and help shape the future of Relate’s website and online presence as part of Family Action.
Job Summary:
As part of the Website and Digital Content Team and wider Digital Marketing Department you will oversee Relate at Family Action’s website and online client experience, driving brand awareness and sales of products and services.
You will be responsible for the day-to-day management of Relate’s website and the writing of digital content, and support the brand’s long term transformation as part of the adaptive change programme, working closely with the Website and Digital Content Manager, Head of Digital Marketing, Brand and Marketing Manager and other key stakeholders.
This is an exciting opportunity to join our organisation and help shape the future of Relate’s website and online presence as part of Family Action.
Key Tasks & Responsibilities:
1. Manage and optimise Relate at Family Action’s website and online user experience, driving traffic, engagement and sales of products and services.
2. Work closely with key colleagues including the Brand and Marketing Manager, Website and Digital Content Manager and Social Media Team to position and market Relate’s services and plan content.
3. Work closely with B2C and B2B teams, and other internal stakeholders to understand website requirements and improve representation online.
4. Manage digitally delivered products such as Toolkits and Relate’s AI chatbot, including re-marketing and upgrade activity to drive clients to further services on the website.
5. Support the creation of new Toolkits for sale, working closely with the Brand and Marketing Manager and service delivery colleagues to research and test new topics and write content.
6. Develop and write keyword rich content including stories, and support articles on often sensitive subjects, to build brand awareness, improve findability and warm up audiences.
7. Monitor and improve SEO across the Relate website.
8. Support Relate’s adaptive change programme including the website review workstream, working closely with the Website and Digital Content Manager, Head of Digital Marketing and other key stakeholders.
9. Support the development of a new CRM for Relate, working closely with the Systems and Technology Team and Service Delivery Team to ensure a seamless front end client experience.
10. Manage existing infrastructure and systems integrated across the website client journey such as Acuity Scheduling, Typeform and Stripe.
11. Maintain and improve Relate’s website accessibility ensuring it meets WCAG 2.1 AA standard wherever possible.
12. Use sophisticated data and insight tools to test, measure and evaluate content, and website performance, and monitor emerging trends in the wider market.
13. Produce regular reports for senior stakeholders including data and commentary around website performance.
14. Work with external agencies to deliver effective PPC search and display ad campaigns.
15. Manage relationships with external suppliers, contractors, and service providers involved in digital initiatives at Relate.
16. Embrace and implement Family Action’s Equality, Diversity & Inclusion Policy in every aspect of your work and positively promote its principles amongst colleagues, service users and other members of the community.
17. Comply with Family Action’s Health and Safety and Data Protection policies and protect your own and others’ health, safety and welfare.
18. Work flexibly as may be required by the needs of the organisation and carry out other reasonable duties as required.
Main Responsibilities (check the job description and person specification for further details):
· Manage and optimise Relate at Family Action’s website and online user experience, driving traffic, engagement and sales of products and services.
· Work closely with key colleagues including the Brand and Marketing Manager, Website and Digital Content Manager and Social Media Team to position and market Relate’s services and plan content.
· Develop and write keyword rich content including stories, and support articles on often sensitive subjects, to build brand awareness, improve findability and warm up audiences.
· Support the creation of new Toolkits for sale, working closely with the Brand and Marketing Manager and service delivery colleagues to research and test new topics and write content.
· Support Relate’s adaptive change programme including the website review workstream, working closely with the Website and Digital Content Manager, Head of Digital Marketing and other key stakeholders.
Main Requirements (check the job description and person specification for further details):
· Extensive experience of managing and developing a website within a complex organisation.
· Experience of developing complex user journeys and improving user experience.
· Extensive experience of writing keyword rich website copy and digital content and an excellent knowledge of SEO best practice.
· Good understanding of online and offline marketing strategies, including sales funnels, particularly in a commercial context.
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the “Apply Now” link below and fill out our digital application form
· Closing Date: Sunday 21st September at 23:59
· To learn more about Family Action: Careers
Interviews are likely to take place virtually on 29th and 30th September.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Matthew Dennis (full email address located in advert document)
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




Salary: £35,234 – £46,385
Contract: Full-time (4 days considered)
Location: London office – 2 days per week (Abbey Wood)
Closing date: 2nd September
Benefits of working with us include: Flexible working arrangements, Generous holiday entitlement, Access to the NHS Pension Scheme.
We have a great opportunity for a Database Manager working for a small but mighty charity, reporting to the Head of Fundraising. This is an exciting time to join the organisation as they invest in new CRM systems and build a data-driven culture.
You’ll play a key role in shaping how data supports fundraising, volunteering, and retail operations — with plenty of scope for innovation and leadership.
As part of this exciting role, you’ll lead the management of multiple databases, support teams with training and reporting, and ensure data is used effectively to drive supporter engagement. You’ll be the go-to expert for CRM strategy and implementation, helping the charity maximise its impact through smart data use.
To be successful as the Database Manager, you will need:- Proven experience managing CRM systems, ideally in a fundraising or charity environment
- Strong analytical and planning skills, with excellent attention to detail
- Confidence in delivering training and building cross-team relationships
If you would like to discuss this role with us please contact us and quote the reference 2691AJ.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here: https://www.ashbyjenkinsrecruitment.co.uk/our-commitment-to-diversity/.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserves the right to end the application period sooner.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Do you have Salesforce skills or experience and passion for making a real difference?
We need someone with solid Salesforce technical skills who enjoys detailed data management work and wants to make a meaningful impact in the charity sector.
Join NASS as our Database Officer and be the technical backbone that powers our mission to transform the lives of people living with axial SpA - an invisible, often misdiagnosed inflammatory condition affecting the spine.
What Makes This Role Special
This role combines essential Salesforce administration skills with a hands-on data management. While you'll need strong Salesforce technical capabilities for system configuration, user management, and troubleshooting, much of your day-to-day work will involve processing and maintaining supporter data. We need someone who values both technical expertise and the precision required for detailed data work.
What You'll Do
Salesforce Administration:
- Manage Salesforce CRM including user management, permissions, system configuration, and security
- Deploy updates, maintain custom fields and flows, and ensure data integrity
- Monitor system performance and troubleshoot technical issues
Data Management & Processing:
- Process and maintain data from multiple external platforms and income sources
- Keep supporter records up to date including addresses, direct debit details, and preferences
- Conduct regular data quality checks, error correction, and reconciliation processes
Reporting & Analytics:
- Generate data reports and create dashboards for management and teams
- Extract and compile data for mailings, campaigns, and impact reporting
Technology & Innovation:
- Support implementation of AI integration (Dataro) and evaluate new Salesforce features
- Maintain platform integrations and support digital technology improvements
- Stay current with Salesforce updates and best practices
Support & Collaboration:
- Develop streamlined data entry processes and documentation
- Support colleagues with database queries and technical issues
- Ensure compliance with GDPR and data protection regulations
Who We're Looking For
We're seeking someone with strong Salesforce CRM administration skills, excellent analytical abilities, and experience in charity fundraising processes. The ideal candidate will have excellent Excel skills, understanding of data protection principles, and the ability to communicate effectively with colleagues across all departments.
For full details of all essential and desirable requirements, please download the complete job description and person specification.
Why Choose NASS?
Join an Established, Trusted Organisation: NASS is the only charity in the UK dedicated to supporting people living with axial SpA. We're a well-established organisation with a strong community focus, recently shortlisted for Medium Charity of the Year at the Third Sector Awards. We transform diagnosis and care for this invisible, often misdiagnosed inflammatory condition. You'll be part of a respected charity that campaigns for early diagnosis, works directly with the NHS to improve services, and builds an active community supporting thousands across the UK.
Competitive Benefits Package:
- Salary: £30,000 - £32,000
- 10% employer pension contribution
- 25 days annual leave plus 3 additional days between Christmas and New Year
- All bank holidays
- Remote or hybrid working with flexible arrangements
- Professional development opportunities and training support
- Employee assistance programme
- Sight tests and spectacle contribution
- Death in service scheme (3x annual salary)
- Full business travel expense reimbursement
Our Culture
In addition to a competitive salary and generous benefits package, we truly value our people. You'll become part of a dedicated team who are supported to use and develop their skills in meaningful work that directly impacts the lives of people living with axial SpA.
Commitment to Equality, Diversity & Inclusion
NASS is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
We particularly encourage applications from individuals with lived experience of axial SpA and from underrepresented groups in the charity and technology sectors.
How to Apply
To apply, please submit:
- Your CV highlighting relevant experience.
- A covering letter demonstrating your skills and experience, specifically addressing each key task and specification outlined in the job description.
Application Deadline: 3 September 2025.
Interview Date: 11 September 2025 (in person at our London office).
Contact Information
For informal enquiries about this role, please contact Justyna Potiopa or Dale Webb.
NASS is an equal opportunities employer. This appointment is subject to a 6-month probation period and receipt of two satisfactory references.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
To oversee the Sports and Community events team, developing and diversifying each department, maintaining a high standard of relationship fundraising, managing and setting team’s yearly budgets with the Head of Public Fundraising.
Sports and Community Fundraising
1. Oversee the team to deliver the Sports and Community fundraising strategy.
2. Oversee the delivery of the Sports events portfolio.
3. Maintain, develop and diversify to maximise ROI.
4. Oversee the relationship management of high value fundraisers.
5. Research into audience insights and analysis and implement change where required.
6. Collaborate with other fundraising revenue streams to enhance supporter
experience.
7. Maintain a high standard of relationship fundraising across the departments.
8. Manage relationships effectively with key stakeholders.
9. Monitor KPIs and objectives and ensure these are reported on regularly, identifying
problems and agreeing remedial steps.
10. Prepare and deliver presentations when necessary to a variety of audiences.
11. Work collaboratively across departments.
12. Develop new or update guidelines or procedures where needed.
13. Keep up to date records of sports events on our database (Salesforce).
14. Interrogate the database looing for efficiencies or patterns that could improve the
supporters experience and/or support fundraising.
15. Monitor current fundraising environment and trends to identify new fundraising.
opportunities.
16. Support the Sports Manager in delivering our London Marathon fundraising activity.
Our vision is a world where every child and young person child survives cancer.





The client requests no contact from agencies or media sales.
Main duties
Fundraising CRM Project Leadership
- Lead the end-to-end project to replace the current CRM system, including an audit of existing data, research into CRM options, supplier selection and full onboarding and implementation.
- Manage and maintain the current Salesforce system during the review period, ensuring it remains functional, accurate, and fit for purpose while supporting the transition process.
- Act as the day-to-day lead for the CRM system within the Fundraising and Communications team, ensuring it meets team needs and supports strategic goals.
CRM and Data Management
- Maintain and improve the quality of supporter data through regular cleansing, deduplication, and tagging to ensure accuracy and GDPR compliance.
- Working with data flows and setting up integrations, ensuring the system runs smoothly on an ongoing basis, making updates, troubleshooting issues whilst maintaining data consistency.
- Work with the Finance team to support integration between the CRM and finance systems for seamless donation and income reporting.
Data Selections, Segmentation and Campaign Support
- Collaborate with the Fundraising team to perform targeted data selections for appeals, newsletters, stewardship journeys, and events.
- Develop and maintain segmentation structures and logic to support personalised supporter journeys and strategic targeting.
- Work closely with the Marketing and Communications team to provide campaign-ready data for fundraising, advocacy, and engagement activities.
Reporting and Insight
- Design, build, and maintain dashboards and reports that provide real time insight into fundraising performance, donor behaviour and campaign results.
- Create and deliver regular and ad hoc fundraising analysis to inform strategic decisions and performance tracking.
- Proactively identify opportunities to improve donor retention, upgrade journeys and lifetime value through data driven insight.
Key responsibilities
- In conjunction with your Line Manager, continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
- Proactively flag any data integrity issues with Line Manager and help develop action plans as required.
- Participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary.
- Participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs.
- Ensure that all The Passage’s policies and procedures are adhered to and contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
- At all times, undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage and uphold standards expected by The Fundraising Regulator.
- Undertake any other duties that may be required which are commensurate with the role.
Desired experience
- Experience of using a database to accurately enter and manage data.
- Working extensively with Fundraising CRM systems.
- Experience of working in the charity sector.
- Implementing policies and procedures.
- Running reports and analysing data.
- Understanding of data protection and GDPR principles.
Desired knowledge
- Experience of using a database to accurately enter and manage data.
- Working extensively with Fundraising CRM systems.
- Experience of working in the charity sector.
- Implementing policies and procedures.
- Running reports and analysing data.
- Understanding of data protection and GDPR principles.
Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives.
Apply
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity to join the Dignity in Dying team and help lead a national campaign for assisted dying law reform.
About Us:
Dignity in Dying is the UK’s leading campaign for assisted dying law reform. We fight for a compassionate assisted dying law for terminally ill, mentally competent adults. We are a national campaign and membership organisation campaigning for change across the UK.
Compassion in Dying is a national charity working to amplify people’s voices, shift attitudes and drive changes to the healthcare system so people’s end-of-life decisions are heard, understood and respected when it matters most. We support people to start honest conversations about death and dying, and record and revisit their wishes whenever they want to.
The role:
As we move closer towards assisted dying legislation across the British Isles, this role presents an exciting opportunity to be part of a high-profile, fast-paced campaign that will provide plenty of challenges and opportunities for personal development.
Using your ability to prioritise, this role is made up of a varied set of objectives including finance-based tasks, supporting the fundraising function, database management and direct contact with our members, supporters and donors.
Working closely with the finance team, the operations and database team manage the daily donations across multiple platforms and maintain donor details on the organisation’s CRM database (Raisers Edge).
Our comprehensive database allows our team to support to the fundraising team, who undertake frequent mailings to our donor base.
Our team has frequent contact with donors and members, as well as people seeking information on the campaign and how to get involved. We also manage a small-but-mighty group of volunteers who give us in-office, administrative support.
This role offers an opportunity for a motivated and compassionate individual to join a supportive team, within a purpose-driven and focused organisation. As we reach a pivotal point in our campaign, we're looking for someone who brings a calm, reliable presence and can adapt confidently to a fast-evolving environment.
Key Responsibilities:
- Daily task delivery: Carry out a range of daily operational tasks assigned based on team capacity and workload. These may include batching and logging cheques for banking, processing credit card donations, responding to incoming calls and emails, updating GDPR consent records in the database, and managing incoming and outgoing post
- Database ownership: Take responsibility for the ongoing maintenance and development of the database, helping to optimise its functionality in response to evolving operational needs
- Meeting participation: Attend internal meetings as required, including representing the team in the absence of the Operations and Database Manager.
- Team support: Assist the fundraising team with large-scale mailouts and provide support as needed including data selection and export for mailings
- Team coordination: Act as deputy to the Operations and Database Manager, leading daily team check-ins and helping to coordinate day-to-day task delivery in their absence
- Process documentation: Maintain and update team process guides, ensuring documentation remains accurate, clear, and aligned with best practice
- Continuous improvement: Contribute to continuous improvement initiatives by identifying opportunities to enhance processes and efficiency
About you:
Essential Experience
- Experience with, and understanding of, CRM tools and databases
- Experience of customer service including via phone and/or email
Desirable Experience
- Experience with Raiser’s Edge
- Experience with financial processes such as cheque banking and CNP payments
- Experience of donor database management (within or outside of CRM tools)
- Knowledge of GDPR and it’s applications
- Experience writing comprehensive process guides/Standard Operating Procedures
Skills and Abilities
- Excellent verbal and written communications skills
- Ability to respond to enquiries promptly, accurately and in a concise, accessible and engaging manner
- Ability to be proactive and self-motivated
- Ability to empathise and communicate with people who may be distressed and in difficult circumstances
- Ability to plan, organise and prioritise your workload in an, often, fast paced environment
- Excellent attention to detail and strong IT skills (including Microsoft suite)
- Willingness and ability to develop new skills and assimilate new information quickly
Values
- Commitment to Dignity in Dying’s vision and mission.
- Commitment to Compassion in Dying’s vision and mission.
Organisational behaviours
- Leading by example - You lead by example through your behaviours and motivate others through your professional approach to work.
- Trust and respect others - You are aware of your impact on others and treat other people with kindness and respect. You value diversity and listen carefully to understand the views of others.
- Proactive and supportive team member - You work with others to reach a common goal by sharing information and supporting colleagues.
- Strive to be the best - With a positive attitude, you work to a high standard to meet personal and organisational expectations.
- Responsibility and initiative - You take ownership of your work and take responsibility for your actions and decisions. You use your initiative and take pride in what you do.
Interviews will be held in central London. Subject to the volume of candidates, we may start interviewing before the closure date of this posting and, subsequently, close the post early if the right candidate is found.
We are the leading UK movement for end-of-life choice. We campaign for a safe and compassionate law for terminally ill, mentally competent adults.

The client requests no contact from agencies or media sales.
You will be joining us at a time that holds the greatest potential for fundraising in our history, following the launch of the UK Government’s Delivery Plan for ME and initial findings of the DecodeME genetics study (co-led by Action for ME) in Summer 2025.
Building on our charity’s already established level of support from major donors, you will provide exceptional relationship management to existing donors alongside growing our network of high value supporters.
Working closely with the CEO, alongside managing a portfolio of donors and prospects ensuring excellent stewardship, you will support our Breakthrough-ME Group (a group of high net worth and highly networked individuals). There is an established level of support from major donors at Action for ME so this is a role that will require exceptional relationship management to retain our current valued supporters while growing this crucial area of fundraising.
This would be an ideal role for an experienced philanthropy professional seeking to work for a small but ambitious charity, helping us to achieve our mission to improve the lives of all people affected by ME – better meeting their needs today while taking action to secure change for tomorrow.
Key duties
Major Donor Fundraising
• Successfully develop and implement the philanthropy strategy to secure and maximise funds from high value individuals for Action for ME achieving annual income of £250k+
• Set plans and budgets which will deliver income through major gift fundraising and philanthropic giving through family trusts and foundations, including quarterly forecasting.
• Manage a portfolio of prospects and donors at the £5k to £100k level, to develop and maintain strong and long-standing partnerships
• Work closely with the Director of Fundraising and Development and other colleagues to ensure that plans and activities for fundraising from high value individuals are integrated into the overall fundraising strategy and plan for significant growth.
• Be responsible for our Breakthrough-ME Group with high quality proposition development. Contribution to Group fundraising activities with a specific focus on ensuring their networks support pipeline growth for future fundraising.
• Lead the delivery of our biennial fundraising gala dinner, maximising income and new opportunities from attendees.
• Develop engaging and inspiring opportunities to steward and cultivate support creating a calendar of activities including events, presentations, approaches, networking and meetings.
• Utilise the CRM database (Raisers Edge) to provide the data required to strategise your approach to philanthropy, monitor progress and provide a high-quality donor experience.
• Ensure utilisation of insight & data, producing management information data to inform planning and strategy development.
• With the Director of Fundraising & Development, create inspiring cases for support and resulting propositions with clear budgets and outcomes.
• Create adequate systems and processes to support the major donor programme.
• Undertake and manage research into prospects and major donors, preparing for approaches and presentations and briefing senior leadership and trustees for donor meetings and events.
• Develop and maintain relationships with donors, a wide range of staff and volunteers from trustee level down.
• Provide regular feedback and internal reporting to line management.
• Work with other fundraisers to ensure that all fundraising opportunities and leads are followed up – particularly in corporate, community and trust fundraising.
• Work with Trustees, the Chief Executive and members of the Leadership Team to develop relationships with major donors.
• Self-administrate including managing your own diary and meetings, keeping accurate and up to date records of activity
• Occasional travel to London, Bristol & events
Other duties
• To positively promote the work and activities of Action for M.E. at all times.
• To contribute to the team’s overall, ongoing and annual planning and budgeting.
• To undertake any other reasonable activity in line with the responsibilities of the post as requested by the Director of Fundraising and Development, Chief Executive or any other senior Action for ME management.
• Act as an advocate for the Charity and its work.
• To work in accordance with Action for ME’s values of collaboration, equity and empathy.
Our mission is to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow.
The client requests no contact from agencies or media sales.
Database Officer – Immediate Start - temp to perm opportunity for the right candidate!
London | Full-time, 35 hours | Hybrid/Flexible
We are seeking a Database Officer to join a not-for-profit organisation on an immediate start basis. This role is key to ensuring accurate donor and supporter data, processing income, and supporting fundraising and marketing through reporting and data selections.
Responsibilities:
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Process and maintain supporter and service user records with accuracy.
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Manage income processing, coding, and reconciliation with finance.
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Provide database support and training to colleagues.
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Deliver reports and data selections to support campaigns.
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Ensure compliance with GDPR and internal policies.
About You:
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Strong database and administrative skills with excellent attention to detail.
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Confident with Microsoft Office, particularly Excel.
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Able to prioritise workload, meet deadlines, and work collaboratively.
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Charity sector experience desirable but not essential.
Why Apply?
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Immediate start available.
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Join a supportive team with opportunities for development.
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Competitive salary and benefits.
If you are immediately available with the above skills and experience, please apply online today, I would love to have a conversation with you!
Role description:
We are seeking a technically excellent management accountant to play a central role in the finance team at this young and vibrant charity, preparing monthly management information to aid business decisions, and undertaking project work as requested.
Main Responsibilities:
Management Accounts preparation
- Account for accrued income and expenditure, including:
- Accrued legacy income
- Accrued trust income
- Other accrued income
- Accrued grant expenditure
- Normal accruals and prepayments
- Reconcile all control accounts regularly
- Prepare and post journals as required
- Prepare monthly management accounts, including restricted and unrestricted reserves
Record keeping
- Contribute to the proper maintenance of book keeping records where necessary, to comply with statutory, financial and GDPR regulations
- Assist in gathering documentation for audit, ensuring necessary information is organised and available
- Assist in year-end statutory accounts preparation
- Ensure that all relevant finance processes and systems are adhered to
Other
- Liaise with fundraising team to assist in reconciliation of finance software to fundraising CRM software
- Produce ad-hoc reports as required
- Complete government and other surveys as required
- Represent the Charity in all dealings with internal and external stakeholders in a professional and efficient manner.
- Champion our code of behaviour and act as a role model, ensuring that our safeguarding and other key policies and procedures are adhered to at all times so as to protect the people we work with and our reputation.
- Perform other duties as reasonably required in line with the nature of the role.
Person Specification:
Knowledge and experience
- Qualified or part-qualified ACA, ACCA or CIMA
- Experience of management accounts preparation
- Experience of working with accounting software
- Experience of reconciliations
- Demonstrable experience of accounting in a charitable organisation would be useful but not essential.
Skills, abilities, and behaviours
- A drive for accuracy
- Excellent problem solving skills
- Excellent communication skills – liaison with other charity staff will be essential
- Excellent technical accounting skills
- A drive for adherence to processes
- Considerable IT skills, including database work and Excel
- Good written communication skills
- Commitment to team-working and respect and consideration for the skills of others
We are a leading healthcare charity dedicated to enhancing patient care and experience at University Hospital Southampton
The client requests no contact from agencies or media sales.
Conservation Collective (CC) funds solutions to protect the environment, restore nature, and safeguard against climate change. The CC UK charity incubates, launches, and supports locally focused foundations, which open new funding channels to support the most impactful environmental grassroots projects. Our network comprises 20 members based all over the world and is growing.
We manage and monitor our donor relations, grant giving governance, contacts, and event activities, via a bespoke and customised salesforce system. This was launched in early 2022 and has been developed and configured to meet our growing needs since then.
As the demand for our model increases around the world, we need a highly capable Salesforce Administrator to support us to ensure our system is well managed, users are trained, and we can create accurate reports for our donors and other audiences. We’re looking for someone who can not only ensure that the existing system works well, is well managed and who can help us generate high-quality reports from the system to help us to raise more funding to support grassroots conservation work.
The role will report to the Finance Director and will work closely with the rest of the team in the UK and around the world, it is a critical role that is central to the success of our global network, and there is lots of scope for an ambitious candidate to grow in responsibility with it.
Key Responsibilities
Oversee Salesforce System: maintenance, administration, prioritisation and training
Maintenance, user management, support and development
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Administer and maintain the Salesforce platform, managing user access, profiles, roles, and security settings.
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Monitor system performance, troubleshoot issues, and resolve any operational or functional problem.
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Maintain reliable records in all objects on Salesforce by eliminating duplicates monthly, processing user deletion requests and updating records for lists with up-to-date information on key stakeholders (e.g. trustees, contractors etc).
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Ensure automatic back-ups are working and up to date and an understanding of how to restore back-ups if needed, protecting our organisational data.
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Maintain comprehensive documentation of Salesforce configurations and process.
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Managing Data Import Templates to upload ad-hoc batch data into Opportunities, using Data Loader or any other data import and data quality tools.
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Oversee data governance log: maintaining log of changes to review with the team, discussing effect on budget and system usage to feed into prioritisation of new features and functionality, support the communication of any platform changes to end users
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Manage onboarding and offboarding users both with Salesforce and Microsoft platforms.
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Oversee smooth onboarding and training process for new members and refresher training where appropriate to ensure effective adoption and system use.
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Respond to individual questions from users via tickets, on Slack and share tips and tricks regularly via Slack Channel updates to review any Salesforce learnings, any features from latest Salesforce release, any security updates, any best practices.
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Work with our external Salesforce consultants on any requests of flow maintenance or improvements and monitoring effective use of credits and budgets.
Form Assembly Management
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Manage the integration of Form Assembly with Salesforce ensuring all connectors work well and troubleshoot and update connections where needed.
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Support users with the building/maintenance of individual Grant Application forms, updating when needed (ad hoc) and embedding them in their websites.
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Future scope any gaps in the Grant Application process, improve data management using validation, document and improve on existing processes.
Dashboard and Reporting Management
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Support us to produce effective and easy to understand reports from the system:
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Opportunities - pipeline and income reports
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Grants - tracker and applications analysis,
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Impact – dashboards and project reports
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Best Practice Metrics – support and create best practice reports
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Provide quarterly analysis of user activity in the system, identifying and addressing trends or issues that arise from this
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Support the senior management team to prepare quarterly data and reports for trustee meeting and annual reports.
Overseeing our IT systems with the support of outsourced consultants
As well as the Salesforce administration, the candidate we’re looking for will also be able to:
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Be a key point of contact with our outsourced IT company, overseeing the creation of new users and managing the leavers’ processes on the MS 365 environment
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Support CC team to maintain and ensure Sharepoint intranet is working smoothly and is up to date, user management of licenses and active users, their security settings, distribution lists.
Support the Data Protection Officer in data protection matters.
The successful candidate for this role will need to demonstrate:
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Proven experience as a Salesforce Administrator, who holds Salesforce Administrator certification.
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Proficiency in Salesforce Lightning Experience.
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Solid understanding of Salesforce security models, including roles, profiles, and permission sets.
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Clear communication skills, both verbal and written. This is vital in supporting colleagues with less technical experience.
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Understanding of a Microsoft 365 environment
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Excellent problem-solving skills with the ability to troubleshoot and resolve system issues
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Self-motivation, detail-orientation and the ability to manage multiple priorities in a fast-paced environment and escalate where needed.
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Ability to work independently/remotely.
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Experience in not-for-profit sector
Ideally, they’ll also be:
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Passionate about nature and the environment.
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Comfortable with using Slack and Canva environments.
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Being able to speak other languages, Spanish, Greek or Italian would be a bonus!
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Hours: Full time (flexible hours negotiable).
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Start date: As soon as possible
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Location: Remote, will need to be able to travel to London for attend meetings (average 4 per year).
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Line manager: Finance Director
Working closely with: Executive Director, Network Director, Development Officer, Programme Manager, Development Officer, Network Coordinator
Benefits: being part of a dynamic, creative, and growing team working to amplify the impact of local grassroots environmental work, as well as:
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Flexible working as standard (hours and location)
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Unlimited holiday allowance
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Private medical insurance
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Salary sacrifice pension scheme
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CPD opportunities
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Possible travel in the UK and internationally
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Saving the world!
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To apply send your CV and a short cover letter by September 11th
The client requests no contact from agencies or media sales.
The Ogden Trust is a family charitable trust which supports the teaching and learning of physics. The Trust delivers professional development programmes for teachers of physics across England, supports schools and multi-academy trusts to improve their physics provision and works with universities to support high-quality physics enrichment.
The person in this role will work as part of the operations team to ensure that all Ogden Trust programmes are delivered to a high standard. The postholder will work with programme managers across teams to administer the activities of the Trust in line with agreed systems and processes. Remote working will be considered, but office based is preferred.
The role will involve administrative and logistical support across the operations of the Trust, including processing applications, event logistics, monitoring event/programme participation, data processing and communications support.
The client requests no contact from agencies or media sales.
The British Academy – the UK’s national body for the humanities and social sciences - is seeking a Membership and Training Assistant to join the Early Career Researcher Network (ECRN) team, supporting the delivery of our inclusive, researcher-led network for early career researchers working across the SHAPE disciplines.
The role
The ECRN Membership and Training Assistant will play a key role in providing administrative support for the Early Career Research Network. The role holder will work closely with the ECRN team and will interact with researchers, universities and other stakeholders, as well as academic Fellows and colleagues from across the Academy.
You will support the ECRN Membership Manager in overseeing the day-to-day operations of the Network’s membership function. Key responsibilities include monitoring membership workflows, responding to member enquiries in a timely and professional manner, and serving as a primary point of contact for early career researchers interested in joining the Network.
The primary focus of this role will be managing membership and data-related activities, but you will also be providing administrative and logistical support for the Leadership and Advancement Programme and wider Network as required.
You will be confident using Microsoft Office programmes daily, such as Outlook, Excel and Teams and will be supporting with online events through Zoom. You will have to keep membership records up to date on our CRM database, Salesforce and communicate with our members.
The role holder will gain a proficient understanding of our membership policies and procedures and support the management of our online community platform.
You will be expected to travel across the UK from time to time to attend events and meetings with our delivery partners and other key stakeholders where appropriate.
About the Academy
The British Academy is the UK’s national body for the humanities and social sciences, established by Royal Charter in 1902. We mobilise these disciplines to understand the world and shape a brighter future. Today’s complex challenges can only be resolved by deepening our insight into people, culture, and societies. With a Fellowship of around 1,700 leading national and international academics, the Academy invests in researchers and projects across the UK and overseas, engages the public with fresh thinking and debates, and brings together scholars, government, business, and civil society to influence policy.
The Academy currently has five directorates: Communications & Marketing, Development, Policy, Research, and Resources, plus a small Governance & Fellowship Team. We have increased staffing in the last 12 months and expect to continue to grow this year.
Working at the Academy
Our senior management team has worked with staff to foster a culture of collaboration, respect, and empathy in which all contributions are recognised as we work towards our common goals. Our people strategy and working practices focus on building strengths and sharing insights, with learning and development, wellbeing, and equality, diversity and inclusion at the centre of how we operate as an organisation. Investing in our staff and encouraging a healthy work/life balance is central to our success as we move forward and continue to grow. Find out more about the British Academy, including our Equality, Diversity, and Inclusion Statement, on our website.
Terms and conditions
The British Academy is based at 10–11, Carlton House Terrace, St James Park, London, SW1 – a Grade 1 listed building. We offer a competitive benefits package, including a 35-hour working week, 34 days’ annual leave plus Bank Holidays, a subsidised canteen and an excellent occupational pension.
To apply and to see the full job description and our workplace values, please click the Apply button to access the Applied recruitment platform.
Closing date: Noon on 3 September 2025.
Interviews for this role are currently scheduled for 29 September 2025, but this may be subject to change.
We welcome applications from people of all backgrounds, in line with our commitment to creating a diverse and inclusive working environment, promoting equal opportunity, and addressing under-representation. We will make reasonable adjustments to support disabled job applicants and offer an interview to those meeting the minimum selection criteria.
Job title: Global Admissions Associate
Department: Education
Reports to: Senior Global Admissions Manager
Location: London (UK) - hybrid working
Salary: £27,500 per annum (London)
Working pattern: Full time, 38.5 hours per week
Duration of contract: Permanent
Start date: As soon as possible (ideally by October 2025)
Do you want to help shape the future of global student admissions?
We’re looking for a motivated and collaborative Global Admissions Associate to join UWC International and support the delivery of our 2030 strategy. In this newly created role, you’ll help strengthen our Global Selection Programme (GSP), with a particular focus on volunteer engagement and clear, effective communication. You’ll also play a vital role in developing an alternative admissions pathway for students who currently face barriers to applying—expanding access to a transformative education.
Working closely with colleagues and supporting targeted working groups, you’ll contribute to improving how we allocate over 2,000 International Baccalaureate places each year across our national committees. If you’re passionate about access to education and thrive in collaborative, cross-cultural environments, we’d love to hear from you.
About us
Changing the world takes passion and dedication
UWC is a global movement of 18 schools across four continents with a shared mission: to make education a force for peace and a sustainable future. Each year, we bring together young people from over 150 countries and diverse backgrounds to live and learn together in richly diverse, international settings – developing not only academic excellence, but cross-cultural understanding and a drive for social impact. UWC students don’t just prepare for exams, they prepare to lead change. Through real-world challenges, they build the skills, compassion and courage to make a difference.
Our students go on to become leaders in politics, NGOs, business, education and grassroots movements – people shaping a more just and sustainable world. Today, our global network includes more than 85,000 changemakers united by the values they lived at UWC.
About UWC International
UWC International is the operational arm of UWC, a UK-registered and Germany-registered charity at the heart of the global UWC movement. Based in London and Berlin, our team works closely with stakeholders across the UWC network and supports a global alumni community of over 85,000 changemakers.
Our work includes global fundraising, communications, promotion and support for the network of more than 150 UWC national committees. We also lead on global strategy and provide key services to UWC schools and colleges.
We are proud to reflect the diversity we champion. Our international team represents over 25 nationalities, bringing a wide range of perspectives and lived experiences. We are committed to anti-racism, diversity, equity and inclusion (ARDEI) across all aspects of our work – ensuring our organisational culture reflects the values we promote across the UWC movement.
What we offer
As part of a commitment to our employees, we offer the following:
UWC International London
- Hybrid working - we operate hybrid working arrangements, with at least 20% of the week worked in the office and up to 80% worked from home.
- Flexible working hours - our standard working hours are 38.5 per week. We support flexible working and are happy to discuss different working patterns.
- Generous annual leave allowance – we offer 28 days holidays per year plus 8 public holidays (pro rata for part-time or fixed-term contracts).
- Paid leave for personal growth - up to 2 days per year for volunteering or up to 2 days per year for study leave.
- Learning & development opportunities – we have access to various learning and development platforms to support your professional growth.
- Income Protection & well-being support - We offer income protection to all employees, an Employee Assistance Programme (EAP) with access to a legal support helpline, remote GP appointments, medical second opinions, mental health support, physiotherapy, lifestyle coaching, personal trainer and nutritionist sessions, and a well-being calendar featuring podcasts and webinars.
- Exclusive discounts & perks - with access to a range of discounts across shopping, dining, lifestyle and entertainment, with thousands of offers on hundreds of top retailers.
- Cycle to Work scheme and eyecare vouchers
- Enhanced maternity and enhanced paternity leave
- Higher-than-standard pension contribution scheme - UWC International will contribute up to 8% of the employee’s gross salary toward their Pension scheme with NEST.
Visa requirements
Anyone who applies to work at UWC International in London must have a work visa before starting employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.
Application Process
Do you want to be part of our team? To apply, please submit an up to date copy of your CV along with a cover letter in English (each a maximum of 2 pages).
Applications will be reviewed on a rolling basis, if you are interested, please submit your application as soon as possible.
Your cover letter must:
- Outline your experience, skills and competencies against the Person specification section in the attached Job Description.
- Explain why you want to join UWC International, and specify your preferred location.
- Provide confirmation of your eligibility to work or reside in the UK.
- Provide the name and contact details of two referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to the second round interviews. We will not contact your referees without first letting you know.
Please note that CVs received without a cover letter, including the information requested above will not be considered.
Deadline for application: 11.59 AM (UK time) on 5 September 2025
Interview and/or assessment dates:
- First round interviews on 10 September (remote)
- Second round interviews on 15 September (remote)
For further information on this opportunity, please see the detailed job description attached.
Safeguarding Statement
The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process. Referees will not be contacted without your consent.
Diversity Statement
UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’.
At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.
We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background.
We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Data and Insight Manager plays an important part in Cure Parkinson’s ambitious growth plans. Joining us at a pivotal time, we can offer a self-motivated and enthusiastic data specialist the opportunity to develop and make their mark as part of this innovative and dynamic charity.
We are looking for an experienced, proactive and collaborative colleague, a data detective who can seek out insights that will directly drive improved performance. We’re looking for an expert in analysing campaign results, and someone with the curiosity to seek out segments of our supporters who behave differently, and suggest ways to adjust and improve as a result, optimising our supporter journeys and engagement.
If you like the sound of this get in touch, we look forward to meeting you.
Everything we do is to move us closer to our goal, of finding new treatments to slow, stop or reverse the progression of Parkinson’s.





The client requests no contact from agencies or media sales.
Retail Administration and Systems Manager
Salary£49,500 per annum
LocationLondon
Weekly Hours35
The Vacancy
Job Title: Retail Administration and Systems Manager
Location: London
Salary: £49,500 per annum
Weekly Hours: 35
Reference: YMC1134776
Lead systems. Drive change. Support young people.
Make an impact with your skills — help us change lives through retail.
At YMCA England & Wales, our retail network is more than a chain of shops — it’s a lifeline that funds our life-changing work with young people and communities across the country. Every item sold helps us deliver vital services, and now we’re looking for a skilled Retail Administration & Systems Manager to help us grow our impact even further.
This is an exciting opportunity to join our leadership team and take ownership of the central Retail Administration, Systems, and Technology function. Reporting to the Head of Retail, you’ll be responsible for ensuring that our shops, systems, and processes run seamlessly. From managing our EPOS and Gift Aid platforms to coordinating property administration and supplier contracts, you’ll play a central role in keeping our retail operation efficient, compliant, and sustainable.
What you’ll do
In this role, you will:
- Oversee all central retail systems, ensuring business continuity across EPOS, Gift Aid, telecoms, broadband, and more.
- Lead on compliance with key regulations, including GDPR, PCI DSS, and HMRC Gift Aid rules.
- Manage estates administration, from business rates and utilities to property repairs and insurance claims.
- Deliver operational and financial reporting to support informed decision-making by senior leaders.
- Coordinate store openings and closures, covering everything from IT set-up to property administration.
- Negotiate supplier contracts, secure best value, and resolve issues quickly.
- Lead, develop, and inspire a small team, creating a culture of collaboration and excellence.
What you’ll bring
We’re looking for someone with proven experience in administration management, retail systems, estates administration, and supplier relationship management. Strong leadership skills are essential, along with confidence in data, reporting, and project coordination. You’ll be highly organised, adaptable, and enthusiastic, with excellent communication skills to engage colleagues, suppliers, and stakeholders at every level.
Why join us?
This isn’t just a systems role — it’s a chance to make a genuine difference. By strengthening our retail operations, you’ll directly help generate more income, reach more customers, and change more lives. In return, you’ll receive:
- Competitive salary
- 30 days holiday + bank holidays
- Contributory pension & life insurance
- Health benefits including GP24/7 and employee assistance
- Development opportunities, including leadership training
- Access to national & international events
Apply now and use your skills in a role where every day, your work helps build brighter futures across England and Wales.
Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.