Database manager jobs in westminster, greater london

We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Lewisham Mental Health Accommodation. 
Sounds great, what will I be doing?
In this role, you will engage service users in regular, comprehensive assessments and collaboratively develop person-centred support and safety plans. Working closely with the Service Manager and Team Manager, you will assess referrals, create and review support plans, safety management strategies, and move-on plans in partnership with service users. You will build strong relationships with external agencies, families, carers, and other key supporters to ensure holistic recovery plans. The position involves promoting social inclusion by enabling participation in activities and skills development opportunities, as well as advising on access to health services, education, training, and employment in conjunction with specialist workers.
You will help maintain a safe and recovery-focused environment through health and safety checks and follow-up on repairs, while supporting adherence to occupancy agreements, including rent payments. Flexibility is ke
y, as you will work as part of a team to ensure service coverage and contractual obligations, including participation in a rota. Additionally, you will assess carers' needs and signpost them to appropriate services.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
The ideal candidate will demonstrate strong influencing and negotiation skills, with the ability to convince and persuade others effectively. They will use collaborative and adaptable interpersonal approaches when working with colleagues and stakeholders, operating professionally and ethically to gain trust and respect. Excellent IT and digital skills are essential, including proficiency in Microsoft Office applications: composing bids and reports in Word, creating and managing spreadsheets in Excel, preparing presentations in PowerPoint, and managing emails and calendars in Outlook. Additionally, the role requires the ability to maintain and develop the contracts database in collaboration with IT colleagues.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

PCS is seeking a motivated and experienced individual to join our Member Response team as Team Leader. This is an exciting opportunity to play a key role in supporting the growth and success of the union by leading a dynamic team handling queries and call. This post is based in PCS Clapham with hybrid working arrangements. This role offers the chance to make a meaningful impact in our union.

Salary and Location

• Band 3, London Spine points 33-29
• Starting salary: £43,715 p.a. rising to £48,846 p.a. in annual increments
• PCS Clapham

Successful candidates for the Member Response Team Leader will be able to demonstrate:

• Experience leading teams or supervising staff
• Working in a customer-focused organisation or service
• A strong understanding of GDPR
• Experience using CRM platforms such as Salesforce

The main duties of the Member Response Team Leader role include:

• Managing a team of Member Response Team Administrators
• Day-to-day operations of the team
• Ensuring workflows are managed efficiently and service level agreements are consistently met

With an ability to foster a positive and collaborative working environment both remotely and in person, the Member Response Team Leader will be expected to provide clear direction, conduct appraisals, and support the professional development of their team. Strong leadership skills, a proactive approach to problem-solving, and the ability to motivate and engage staff are essential.

The role of Member Response Team Leader offers hybrid working with flexibility to work from home outside of peak periods. Due to key operational and democratic activities, the Member Response Team Leader will be required to attend the office daily from February to April each year and additional periods throughout the year. Outside of this period, hybrid flexibility will apply in line with team needs and organisational policy.

Closing date: at 12 midday on Monday 24 November 2025

Interviews will be held in person: Tuesday 9 December 2025

About PCS

PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.

Employer Benefits

You will have access to a generous package of staff benefits including

• flexible working (including hybrid working)
• childcare and family support
• generous maternity/paternity leave
• 32 days leave and Christmas closure
• pension scheme
• employee assistance programme

Learning and Development

The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.

PCS Recruiting Process

We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.

Applications must be received by the closing date and time specified.

Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.

• CVs will not be accepted. Please see the job description/person specification and follow the application process.
• PCS is working towards equal opportunities and is positive about disabled people.
• All posts can be considered on a full-time, part-time or job share basis.

Please view our guidance for applicants.

JOB DESCRIPTION: MEMBER RESPONSE TEAM LEADER

Ref: 1225

Grade: Band 3, London

Salary:

Spine points 33-29

Starting salary £43,715 p.a. rising to £48,846 p.a.

Location: PCS Clapham

Purpose of the job:

To assist in maximising the potential for union growth, development and success through managing, co-ordinating and supporting the work of the Member Response Team, in line with PCS policy and our ethos as an organising union.

Responsible to: Member Response Team Manager

Responsible for: Member Response Administrators

Contacts

External:

PCS Union Representatives, Members, Government Departments, Employees of other trade unions, Suppliers, TUC, Employers, legal and other professional advisors, other external contacts

Internal:

PCS staff and officials, Bargaining Units, Membership and Balloting, and other internal departments

Main duties and responsibilities

1. People Management

• Day-to-day management of staff and workflow
• Manage work allocation, future planning and support for team/line manager
• Through the appraisal system, identify training and development needs, train or organise training for staff
• Undertake induction programmes, 1 to 1s and appraisals with staff as appropriate
• Apply the staff conduct policies e.g. discipline, grievance, capability, dignity at work and IT security policies as and when required
• Check work standards and maintain consistent quality of delegated tasks
• Proactively promote diversity including equality in line with the wider PCS approach
• Continuously improve effectiveness and efficiency of the administrative team
• Ensure health, safety and welfare of team members

2. Systems Management

• Develop and make best use of relevant systems e.g. office, IT, finance, etc.
• Attend relevant training and ensure staff are appropriately trained on system changes and developments
• Regularly reviewing existing systems, and ensure consistency and organisational best practice is followed
• Equality-proof and check that the design and operation of any new systems are in line with wider PCS policy, e.g. health and safety, and IT security policies, and make recommendations to senior officers as appropriate where new systems are designed that could be applicable to the wider union
• Implement an ongoing development and monitoring process for systems including managing resources, gathering, monitoring, collating and reconciling information, checking allocations, preparing reports, highlighting budget over and under spends
• Set up statistical systems to produce reports and analyse information i.e. membership reports, personal cases management system, equality statistics
• Organise and allocate work, deal with queries and correspondence, research information, produce briefs, documents and responses
• Ensure the membership system e.g. Salesforce is used to maintain up-to-date data
• Contract management work including scoping suppliers, drawing up tendering documents and recommendations, provide reports to bodies and committees

3. Team Working

• Proactively promote team working
• Initiate, organise, lead and participate in team meetings as appropriate
• Maintain high levels of confidentiality of sensitive issues at all times
• Provide assistance to team members

4. Office Coordination / Project Management

• Plan ahead and prioritise the teams work
• Share best practice with colleagues across the organisation
• Manage the physical work environment e.g. undertake risk assessments, coordinate office resources, review office layout in line with facilities systems, work with department head / SNO to deploy non-staff resources (e.g. office furniture and equipment) in the most effective manner
• Prepare for, attend and record meetings and events and take follow up action
• Liaise with senior officials both within PCS and external organisations e.g. trade unions, government departments and agencies
• Handle projects as directed by the line manager
• Deal with complex queries, issues, arising from staff or via correspondence from members
• Draft complex correspondence, briefs, reports as appropriate

5. Meeting, Conference, Election, Ballot, Events Arrangements

• Organise, co-ordinate and supervise arrangements for meetings, elections, conferences, seminars and other external and internal events
• Develop appropriate systems and support for events, conferences, elections, meetings, ballots, etc. e.g. ensuring computer and internet services are available, determine schedule for printing materials, and encourage participation
• Agree and manage timetables, processes and procedures
• Attend and contribute to events as appropriate
• Ensure compliance with rules and legal requirements, including equality issues, seeking guidance where appropriate

6. Union Organising and Campaigning (where appropriate)

• Co-ordinate and assist in the delivery of union organising activity at PCS members workplaces in support of and alongside the relevant PCS Officers
• Prepare, plan, and co-ordinate team(s) support for scheduled union organising and campaigning activity
• Maintain direct contact with PCS members within their workplace(s)/branches as required
• Co-ordinate and delegate union organising and campaigning support work/activity to direct staff team as required

7. General

• At all times implement and promote the PCSs Equal Opportunities Policy adhering to the PCS Values
• Take due and reasonable care of self and others in respect of Health & Safety at Work
• Participate in appraisal, training and development systems
• In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
• Act in a manner that enhances the work of the PCS and its overall public image
• Such other duties that may reasonably be required and which are within the level of the responsibility of this post
• Willing to work outside normal office hours and location subject to personal circumstances, and advanced notice

Person Specification: MEMBER RESPONSE TEAM LEADER

Ref: 1225

Date: November 2025

Location: PCS Clapham

ESSENTIAL FACTORS

EXPERIENCE

• Working in a customer-focused organisation or service
• People management including induction, work allocation, appraisal and conduct
• Efficient set up and management of office systems, procedures and databases
• Draft and deal with complex correspondence and issues
• Events management, organisation and co-ordination
• Attend meetings, produce accurate records/notes of actions, follow up as appropriate

TRAINING

(including continuous professional development)

• Evidence of ongoing training and continuing professional development
• Commitment to undertake job-related training
• Commitment to participation in appraisal and development review process
• Commitment to staff development

KNOWLEDGE

• Impact and use of digital and IT applications, including Microsoft Office and Salesforce
• Knowledge and understanding of trade unions and work of the public sector
• Project management/project activity
• Understanding of the application of GDPR

SKILLS

• Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
• Ability to identify, research, analyse and present evidence, including statistics
• Ability to manage team to ensure efficient running of the work of the department/unit
• Ability to identify and set priorities
• Deal with confidential and sensitive information
• Operational decision making (within defined parameters)

OTHER

• Commitment to the application of Equal Opportunities policies and practices at work
• Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
• Flexible approach to work and willing to work outside of normal office hours and location on occasions

I&A Adviser role

Information & Advice Adviser

Mitcham (On-site) with hybrid working available after a successful training period.

£30,090 - £32,130 per year

Full time or 4 days (28 hours)

Contract (Fixed term for 12 months), possibility of extension, subject to funding

Own car desirable but not essential. You will be required to undertake home visits across the borough of Merton.

Job description

Information and Advice Adviser

Hours: Full time 37.5 hours per week or 4 days (28 hours). We are open to flexible working discussions.

Salary: £30,090 - £32,130 per year

Location: This role will be based at our Elmwood Road Centre in Mitcham, with regular travel across the Borough of Merton.

After training and development, and after successful completion of the probationary period, there may be an option for hybrid working.

Reports to: This role reports to our Information and Advice Manager and is part of the wider Age UK Merton Community Support team.

About the role

We are recruiting an Information & Advice Adviser who will be joining a progressive, inclusive and dynamic team, an integral part of our Community Support model, and wider Age UK Merton services.

The Information & Advice Adviser is a vital role that works directly with older people who come to the service seeking information and advice on pension age benefits.

Last year the service worked to support over 800 older adults with information and advice on benefits, health, housing and care, and assisted the uptake of nearly £600,000 of previously unclaimed benefits.

An important part of this role will be to triage initial client needs which have been referred into the service by both internal and external partners, this will then ensure the team provides the right advice and high-quality support, whether on the phone, email or face to face.

You will be joining an accredited advice service (with the Advice Quality Standard), delivered by a high calibre team and you will be given opportunities to train and develop in the role.

About you

You are an enthusiastic, motivated and organised person with excellent people skills who is looking for a role where real impact is made on the lives of the people you are supporting. You will need to have attention to detail, and strong problem-solving skills to support the complex and diverse range of issues that our clients face.

Experience in the information and advice sector is desirable but not essential as full training will be given. What is important is your ability to work as part of a team but also using your initiative, being flexible and collaborative across the team at Age UK Merton. All our employees demonstrate our values of Quality, Integrity, Kindness, Inclusivity and Collaboration, and you will see this reflected throughout the people who make Age UK a wonderful place to work.

About us

Age UK Merton supports over 3,000 older people a year, our mission is to provide quality advice and services that meet the needs of older adults in Merton.

We have a comprehensive package of employee support, including a holistic approach to our employees’ health and wellbeing.

We offer:

25 days annual leave, plus bank holidays. In recognition of long service, this annual leave entitlement will increase to 27 days after 5 years’ continuous service, and to 30 days after 10 years’ continuous service.

Age UK Merton gifts an additional three days leave between Christmas and New Year.

Admittance to our employee benefit scheme Medicash- a suite of health and wellbeing support.

Enrolment into our pension scheme.

If you have any questions, please do not hesitate to contact us, we would love to hear from you!

Working Well Trust is a mental health and employment charity in London.  All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment. This role will be working across two teams who work with clients who have mental health support needs, wanting to gain paid employment.

We are recruiting an Administrator for a new primary care Individual Placement and Support (IPS) employment service in the London Borough of Enfield. 

The Administrator will play a key role in the teams, supporting the team of employment workers as well as working alongside the Team Leads to ensure that records are kept up to date and data is easily accessible for reporting.

Experience of working in an employment team is not essential but you must be highly organised, have a problem-solving attitude and be willing to work with the other teams’ Administrators to develop joint systems and processes.

Good organisation skills are essential for this role, in addition to at least intermediate level knowledge and skills of office software including Outlook, Excel, Word and Power Bi. The successful candidate will need be able to communicate with a wide range of people.

Please click apply to send your CV after answering the screening questions. 

Candidates need to clearly outline how they meet the person specification points in their personal statement.

Employee benefits include an employer contribution to a personal or workplace pension equivalent to 6% of gross salary. 30 days annual leave plus paid public holidays (FTE). 

Working Well Trust is an equal opportunities and Confident about Disabilities.

Closing date: Monday 17 November at 9am

Telephone interviews: These will be scheduled in as applicants come through so please apply early, if we get enough applicants we may close the advert early

Final Stage interviews: TBC

Funded by The National Lottery Community Fund, Better Together for Healthy Bone Marrow is a three-year partnership programme of work (following a previous three-year funding period of collaboration) that supports people in England who are affected by a range of related rare bone marrow failures that are not caused by cancer.

Because of Better Together for Healthy Bone Marrow, people affected by these rare bone marrow failures will be better informed, less isolated, more connected, and more resilient.

Better Together for Healthy Bone Marrow builds on an existing collaboration between four small but mighty charities that support people living with related rare conditions that include bone marrow failure as a symptom.

The four partners in the Better Together for Healthy Bone Marrow project, are:

• The Aplastic Anaemia Trust – the grant holder and project lead 

• DC Action 

• Fanconi Hope 

• SDS UK

About this role 

This role is fully funded by The National Lottery Community Fund Partnerships programme to 31st August 2028. The role is 17.5 hours with flexible working to meet the needs of the right candidate. 

Key Responsibilities 

• Providing administrative support for the Steering Group, Delivery Team and Community Reference Group meeting cycles 

• Providing administrative support for the partners and all aspects of project work 

• Keeping the delivery plan up to date 

• Managing day to day requirements of the partners and their volunteers, such as fundraising tools and volunteer recruitment information. 

• Social media posts – supporting the creation and scheduling of posts 

• Event support (online and in-person) - marketing, ticketing and responding to enquiries 

• Answer general emails, and/or ensure they are answered by the right person from our team  

• Provide basic website support for people making donations or using our fundraising pages and keep relevant areas of the website up to date  

• Work with the Project Manager and team to plan communications to go to our supporters and think of new and interesting ways to engage them  

• Maintain contact records in the database and keep them up to date  

• Send occasional post  

• Provide project management / logistical support on projects that support our community  

• To attend and represent the Better Together partnership at events (occasional) 

• Collect and record data using the CRM and project dashboard for monitoring and evaluation purposes 

Person specification 

Are you excellent at document management? Do you love a well-maintained project plan and spreadsheet? Are you looking for a way to develop your joy for completing tasks into a role with more senior experience?

We’re looking for someone who loves speaking to people, problem solving and working out how best to support them. This role will involve speaking to lots of different stakeholders and responding to their needs, alongside supporting the

Better Together for Healthy Bone Marrow Project Manager with the overall programme delivery.

We want someone with a creative eye, who understands how to make appealing social media posts, and write communications in a clear and engaging way. 

You will bring experience of: 

• Administrative project tasks 

• Working multiple workstreams within a programme of work 

• Helping support people on email and phone

• Writing and creating basic web and social media copy 

• Marketing online events

We welcome applications from non-graduates. 

What we can offer you 

• Being part of a transformational multi-year project, which will have a huge impact on the lives of people living with very rare diseases.

• The chance to work alongside sector experts and ‘get stuck in’ to a wide range of activities within the project. 

• Job security to August 2028 as part of a programme team at an ambitious organisation 

Staff benefits 

• Flexible, remote working 

• A great team and team culture, including twice yearly staff meet ups in person 

• Pension contributions 

• Investment in training and development 

• Annual leave allowance of 28 days of holiday, plus bank holidays (pro-rata for part time staff) 

We welcome an informal chat with anyone who is interested in the role, get in touch with us via the email address on our website to arrange a call. 

Administrator

Location: Hybrid – Holborn, London (office & remote)
Contract: Permanent, full-time (Monday to Friday 40hrs pw)
Salary: £28,000 – £30,000 per annum

We are recruiting an organised, proactive, and digitally confident Administrator to join a UK professional membership organisation. This role is pivotal to ensuring the smooth operation of day-to-day activities and enhancing the experience of members through accurate administration, clear communications, and well-coordinated events.

Key Responsibilities:

• Manage all aspects of membership, including applications, renewals, updates, and communications, ensuring a positive experience for members.
• Coordinate governance processes, committee meetings, elections, and the Annual General Meeting, including agendas, reports, and accurate documentation.
• Support the creation and distribution of newsletters, website content, and social media updates, helping to engage and inform the membership community.
• Assist with the planning and administration of annual conferences, awards, and other events, liaising with committee members, delegates, and suppliers to ensure seamless delivery.
• Provide general administrative support, including office coordination, event logistics, and responding to member enquiries.
• Contribute to continuous improvement of systems, processes, and member engagement initiatives.

Skills and Experience:

• Strong attention to detail and excellent organisational skills, with the ability to prioritise and manage multiple tasks.
• Experience with CRM or membership databases; digital tools such as Mailchimp, Canva, or PandaDocs are desirable.
• Experience organising events, meetings, or professional gatherings.
• Excellent written and verbal communication skills, with confidence engaging with a diverse membership and stakeholders.
• Flexible, proactive, and collaborative, with the ability to work independently as required.

This permanent, full-time role offers hybrid working, a supportive and professional environment, and the opportunity to make a real impact on member engagement and the organisation’s activities.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

The Executive Director has overall responsibility for TOLFA UK’s fundraising, financial management, marketing and communications, and personnel, to implement its mission of providing vital and preventative healthcare to India’s ownerless animals and those belonging to low-income owners, as well as educating communities in their welfare and value 

Initially  a salary of £19,000 per year for 24 hours per week; both the hours and salary could potentially increase based on the organisation’s income and financial assets 

A minimum 18-month commitment is expected; longer is preferred 

Reporting to the Board of Trustees
 

Responsibilities 

• Proactively diversify and sustainably increase TOLFA UK’s fundraising, such as: 

• Submitting grant proposals and reports to trusts and foundations 

• Cultivating individual donors and major donors 

• Using TOLFA UK’s donor database to raise funds more effectively 

• Collaborate with the Board of Trustees to develop the strategy of TOLFA UK, which will include becoming a more impactful organisation with increasing revenue and additional staff 

• Provide the vision and leadership to ensure the implementation of TOLFA UK’s strategy 

• Maintain excellent communication with the Board of Trustees, including providing monthly reports 

• Lead, motivate, and evaluate other staff, freelancers or consultants of TOLFA UK 

• Oversee TOLFA UK’s finances, collaborate with a bookkeeper to create and monitor budgets and ensure strong financial controls are in place, and promptly notify the Board of Trustees of any concerns. Lead on oversight of processes such as submission of year end accounts with third party accountancy partners. 

• Liaise with TOLFA India, including to understand their funding needs and obtain content for communications and fundraising 

• Manage TOLFA UK’s public communications, such as enquiries from the public and the media 

• Fill other roles and complete additional tasks as needed
 

Person Specification 

• UK Based 

• Demonstrated leadership skills which are necessary to expand TOLFA UK

• Proven success in fundraising

• Proven success in leading fully remote teams 

• Exceptional interpersonal skills with donors, trustees, staff, collaborators, and others 

• Excellent administrative skills including organization and attention to detail 

• Demonstrated efficiency, versatility, and ability to complete tasks within deadlines, when working independently and remotely. Strong ability to manage simultaneous ongoing tasks, projects or deadlines. 

• Strong writing skills, including writing in diverse styles and for diverse audiences 

• Demonstrated passion for animal welfare 

Please note that early applications are encouraged and we reserve the right to close the advert if we find the right candidate before the closing date of 12th Dec.

Job title: Legacy Executive

Reporting to:  Head of legacy Giving

Salary: £28,000 per annum

Hours of work:  37.5 hours per week

Location: Royal Trinity Hospice, Clapham

About Compton

Compton is the UK’s leading fundraising consultancy - with seven decades of experience managing successful annual, capital and legacy campaigns for charities and not-for-profit organisations. Our clients recognise Compton as ‘the trusted name in fundraising’, thanks to the transformational contributions we make. We are proud of our history and track record, and the ‘Compton Way’ continues to deliver extraordinary fundraising results, even in today’s challenging operational and economic conditions. 

Position vacancy

Trinity is the UK’s oldest hospice and serves a community of 750,000 in central and southwest London. Trinity delivers specialist end of life and palliative care at the hospice and in the community and support and counselling services for their family and friends. Their ability to deliver this outstanding care to patients and their families is reliant on the Compton fundraising team assigned at Trinity delivering ambitious funding results. Trinity is a key client, and we have a long record of success in generating income and sustainable growth across all income streams.

The Legacy Executive plays pivotal role in delivering exceptional fundraising services for our client Royal Trinity Hospice. You will be responsible for delivering excellent stewardship and supporter care – both of which are essential to achieving Trinity’s (and Compton’s) fundraising objectives.

You will inspire and support individuals in engaging with Legacy Giving, developing relationships that encourage a gift in their Will to Trinity. You will support in the development and management of legacy focused campaigns and products as well as exploring new opportunities for income growth. 

The successful candidate will be expected to:

• Support the Head of Legacy Giving to identify, develop and maximise fundraising (and income) opportunities through fundraising products and events, and developing supporter relationships.
• Provide first class stewardship and donor care, ensuring donors and supporters feel supported and appropriately thanked.
• Manage general queries from internal departments and supporters
• Inspire new supporters while maintaining and developing existing relationships.
• Assist with the administration and management of Legacy products, such as Gifts in wills guide and free will schemes.
• Assist with developing marketing materials e.g. flyers, Mailchimps, newsletters etc. which adhere to brand guidelines.
• Assist with the planning and implementation of Legacy mailings and events.
• Ensure that effective administrative systems and procedures are maintained including accurate and up to date supporter records on the charity database - Raiser’s Edge.
• Initiate and maintain excellent internal relationships, such as with Fundraising colleagues, the
• Communications team, and the Hospice clinical teams.
• Collaborate as part of the wider Fundraising team providing support and participating in other duties where required such as attending events outside of normal working hours
• Work in a hybrid model of three days in the office and two days from home.

Experience, knowledge, skills and characteristics required (R) / desired (D):

• Understanding of the key components of hospice fundraising. (D)
• Proven ability to build strong relationships with individuals and organisations. (R)
• Experience in organising and promoting fundraising events. (D)
• Excellent written and verbal communication skills, with a commitment to outstanding supporter care. Ability to craft compelling fundraising copy. (R)
• Strong organisational skills and ability to manage multiple tasks independently to meet deadlines and objectives. (R)
• Proficiency in Microsoft Office and experience using donor databases, ideally Raiser’s Edge. (R)
• Basic understanding of GDPR principles, especially around consent, data handling, and supporter communications. (R)
• Passion for delivering exceptional supporter experiences and continuously improving the legacy journey. (R)

Company benefits

• Annual leave 25 days plus bank holidays
• Non-contributory life assurance scheme
• Standard Life pension scheme with Company contributions starting at 3%
• Employee Assistance Programme

Applications will only be accepted via the Charity Job website.

We will be interviewing week commencing 15 December..

Our new Research Community Growth Coordinator will play an essential role in growing our Lived Experts Research Community and taking the impact we can have in businesses to the next level.

It will be well-suited to someone who cares about social outcomes as well as business outcomes, and who is motivated to make a positive impact for charities and vulnerable people.

Our purpose at Three Hands is to create business value and social value, hand in hand. Three Hands Insight is the award-winning ‘social insight’ arm of Three Hands, focused on enabling businesses to gain insight from charities and ‘lived experts’ in a wide variety of societal issues and vulnerability circumstances. Clients range from high street banks to energy providers. 

A major feature of Three Hands Insight is our Lived Experts Research Community – a group of people with first-hand experience of challenging circumstances and vulnerabilities such as disability, mental health problems, digital exclusion, financial vulnerability and dementia. We established the community in 2022 to help businesses understand challenging customer circumstances, and to do a better job at inclusive design for vulnerable and underserved customers. There are currently over 350 lived experts in the community. 

Please see the attached job description for more information on Three Hands Insight, the areas of responsibility for the role and the skills and interests were are looking for...

Head of Developing Philanthropy

We are looking for a passionate and strategic Head of Developing Philanthropy to join the Environmental Funders Network (EFN) in this remote working role.

This is an exciting opportunity to play a key part in growing environmental philanthropy across the UK and to help inspire funders to support causes that sustain a thriving planet.

 

Position: Head of Developing Philanthropy
Location: Home-based (within 90 minutes of London by train)
Salary: £60,000 per annum, pro rata
Hours: Full time (nb. 80% FTE or flexible working considered for the right candidate)
Contract: Permanent

Closing Date: 11:59pm on Sunday 23rd November 2025

The Role

Working closely with EFN’s Executive Director, you will lead on growing the amount of funding flowing to environmental causes from UK funders – including trusts, foundations, and high-net-worth individuals – by connecting and engaging with those not yet funding environmental causes at scale, and inspiring and supporting them to start giving or to give more.

You will form part of EFN’s Leadership Team, deputising for the Executive Director as needed, and will likely line manage a small team of 3–4 individuals.

 

You will:

• Revise and implement EFN’s Growing Environmental Philanthropy (GEP) strategy, working with the Executive Director, Board and GEP Advisory Group.
• Raise awareness of the need for environmental philanthropy through partnerships, events, communications and media opportunities.
• Identify and engage new funders and advisors through meetings, events, field trips and speaking engagements.
• Provide inspiration, advice, and practical resources for funders and advisors to start or expand their environmental giving.
• Support wider programme delivery, including the Big Give’s Earth Raise campaign and partnerships with organisations such as the Beacon Collaborative and Climate Lead.
• Contribute to fundraising for EFN’s GEP programme and support EFN’s financial sustainability.

About You

You’ll bring at least five years’ experience in fundraising or a related industry, with a proven track record of building and managing relationships with individual donors or high-net-worth clients. You’ll be a confident communicator and creative thinker with a strong commitment to environmental and social justice.

 

You will have:

• Strategic leadership skills, with experience managing and mentoring teams.
• Excellent relationship management and influencing skills, with confidence in public speaking and representing EFN at high-profile events.
• Experience developing and delivering inclusive, outcome-focused events and programmes.
• Strong organisational and planning skills, with the ability to prioritise a substantial workload and work independently.
• Solid IT skills, including CRM systems (preferably Salesforce) and virtual meeting platforms.

 

Desirable:

• Experience coordinating networks of funders or organisations.
• Understanding of the funding landscape within the environment or NGO sectors.
• Experience in fundraising and/or managing online resources or websites.

Benefits Include:

• 25 days annual leave plus bank holidays (pro rata)
• 7% employer pension contribution
• Flexible working options
• Learning and development opportunities
• Equipment and office allowance

About the Organisation
The Environmental Funders Network (EFN) works to transform environmental philanthropy in the UK by increasing funding levels, improving effectiveness and supporting those creating a thriving planet. EFN engages more than 1,000 funder participants and 1,800 fundraiser participants through research, collaboration and knowledge-sharing.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Befriending Coordinator x1

Fixed Term until March 2027 / 21 hrs per week / Salary £29,571 FTE (£17,742.60 pro rata)

Do you want a job that makes a positive difference in people’s lives?

Age UK Croydon have an established befriending service providing one-to-one befriending for older people in their home. We are now launching a new and exciting Gift of Friendship (GoF) Programme to run alongside this existing face to face and telephone befriending service

The GoF programme will offer a new additional person-centred companionship service where volunteers and older people are matched to reduce loneliness and isolation together.  The service is person centred and dependent on the goals of the individual which could include, going for a walk, going shopping, attending activities or helping an older person to build or regain confidence in going out and about and developing more social connections. 

We are looking for excellent people skills, a strong initiative, and effective communications, including an ability to build relationships with clients and volunteers, and undertake matching in an astute and sensitive manner. You will also need excellent administration skills with high levels of accuracy and attention to detail.

If you are passionate about making a difference to the lives of people in the community, and those who care for them and want to contribute to an organisation which is continuously striving to improve, then we would love to hear from you.

The role will demand a division of time between the office, and out in the community completing home assessments and matching visits. The position will be subject to a satisfactory Enhanced DBS check and references.

We are committed to providing a flexible and productive working environment for all employees. Evolving technology and communication platforms enable employees to work in new and different ways, where we can meet our stakeholder needs and continue to deliver against our charitable objectives. We recognise the importance of supporting employees to have greater personal choice and maintain a healthier work/life balance.

Closing date for applications: 5pm Thursday 20th November

Interview Dates: Wednesday 26th November

The Role

To provide health and safety monitoring support to the housing team. This will include maintaining and updating local and central health and safety records and carrying out local health and safety inspections and checks using CIHA’s standard recording processes. Ensure tenants understand their health and safety obligations and support housing officers to take enforcement action as necessary.

Our Organisation

Causeway is a London living wage employer, with a competitive pension scheme. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. 

Job Title: Community Fundraising Executive (North)

Full Job Description: Full details for this role, including a full job description and Benefits summary can be found on our Organisations website. Please go there to apply.

Location: North (SE1 to N8)

Hours: 37.5

We’re seeking an experienced Fundraiser who will play a pivotal role in growing awareness and support within your local community.

What We Offer:

• Enhanced annual leave, with even more added as your service grows
• Additional annual leave purchase options
• Enhanced sick pay
• Life assurance
• Blue Light Card eligibility and access to generous discount schemes
• A supportive, purpose-driven team
• Access to our comprehensive Employee Assistance Programme
• As part of our commitment to equality, diversity and inclusion, our people are encouraged to get involved in our internal EDI networks.

What You’ll Be Doing:

The Community Fundraising Executive works closely with the National Community Fundraising Manager to deliver short and mid-term strategic plans and priorities for the function. The role is responsible for growing community awareness of the charity and driving fundraising activity across the region to meet income targets by proactively seeking out creating new opportunities and relationships. The key areas of activity the role is responsible for include generating and building relationships with community groups, organisations, volunteers and supporters, identifying new opportunities and leads within the region that will generate new income streams for the charity, and presenting to local organisations and groups within the regio

What We’re Looking For:

• • Recruit and steward community fundraising groups in your geographical patch. 
  • Develop and leverage existing relationships within the defined region to maximise income for the 
  charity. 
  • Build relationships with volunteers in the region to support income generation targets. 
  • Present to local organisations and groups within the region. 
  • Manage the database effectively to ensure access to accurate and robust reporting. 
  • Work with the wider Supporter care team to create a consistent supporter journey across the 
  function. 
  • Meet and exceed stretching income targets by creating opportunities through building 
  relationships with individuals, businesses, and communities in the region

Click “Apply Now” and help us to keep our helicopters flying and continue saving lives.

Compliance Responsibilities

In addition to specific compliance requirements within your area of expertise, you also hold responsibility in your specialism for:

• Health & Safety and Environment
• Safeguarding
• Data Protection
• Equality, Diversity, and Inclusion
• Quality

You are expected and encouraged to raise and escalate appropriately any potential breaches or areas for improvement regarding the above.

The role is subject to a Basic DBS check. A full UK driving licence is required.

Environment

TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.

As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people. 

Job Title: Community Fundraising Executive (Derbyshire)

Full Job Description: Full details for this role, including a full job description and Benefits summary can be found on our Organisations website. Please go there to apply.

Location: Derbyshire

Hours: 37.5

We’re seeking an experienced Fundraiser who will play a pivotal role in growing awareness and support within your local community.

What We Offer:

• Enhanced annual leave, with even more added as your service grows
• Additional annual leave purchase options
• Enhanced sick pay
• Life assurance
• Blue Light Card eligibility and access to generous discount schemes
• A supportive, purpose-driven team
• Access to our comprehensive Employee Assistance Programme
• As part of our commitment to equality, diversity and inclusion, our people are encouraged to get involved in our internal EDI networks. 

What You’ll Be Doing:

The Community Fundraising Executive works closely with the National Community Fundraising Manager to deliver short and mid-term strategic plans and priorities for the function. The role is responsible for growing community awareness of the charity and driving fundraising activity across the region to meet income targets by proactively seeking out creating new opportunities and relationships. The key areas of activity the role is responsible for include generating and building relationships with community groups, organisations, volunteers and supporters, identifying new opportunities and leads within the region that will generate new income streams for the charity, and presenting to local organisations and groups within the regio

What We’re Looking For:

• • Recruit and steward community fundraising groups in your geographical patch. 
  • Develop and leverage existing relationships within the defined region to maximise income for the 
  charity. 
  • Build relationships with volunteers in the region to support income generation targets. 
  • Present to local organisations and groups within the region. 
  • Manage the database effectively to ensure access to accurate and robust reporting. 
  • Work with the wider Supporter care team to create a consistent supporter journey across the 
  function. 
  • Meet and exceed stretching income targets by creating opportunities through building 
  relationships with individuals, businesses, and communities in the region

Click “Apply Now” and help us to keep our helicopters flying and continue saving lives.

Compliance Responsibilities

In addition to specific compliance requirements within your area of expertise, you also hold responsibility in your specialism for:

• Health & Safety and Environment
• Safeguarding
• Data Protection
• Equality, Diversity, and Inclusion
• Quality

You are expected and encouraged to raise and escalate appropriately any potential breaches or areas for improvement regarding the above.

The role is subject to a Basic DBS check. A full UK driving licence is required.

Environment

TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.

As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people.