Database marketing and insight manager jobs in Holborn, greater london

Job Title: CRM Operations Analyst

Team: Digital Transformation & Technology (Supporter Engagement & Experience)

Location: Hybrid (split between home-working and either London, Cardiff or Edinburgh)

*This role sits within a pay grade with a pay range of £33,367 to £50,051. The salary on appointment will be set at the lower end of the pay range, to a maximum of £36,704 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.

Context and purpose of role

At the Ramblers, our ability to connect with supporters, manage members, and empower volunteers depends on the smooth running of our CRM (Salesforce). The CRM Operations Analyst plays a vital role in making this possible.

By managing day-to-day CRM operations, handling imports, selections, and user support, you ensure that colleagues across the organisation can trust the data they use and work efficiently. Your contribution means communications are targeted and accurate, volunteer and supporter records are reliable, and teams can focus on their mission rather than system issues.

Your work ensures that colleagues can rely on accurate data and smooth processes, so supporters receive timely communications, members feel well served, and volunteers have the information they need to play their part.

Key Responsibilities

User Support & Administration

• Provide first-line technical support for Salesforce, resolving user issues related to access, new fields, layouts, and general functionality, escalating complex configuration or system-wide issues to the Senior Database Administrator where required.

• Provide second-line support for record-level data issues (e.g. duplicates, permissions, missing fields, or data discrepancies), escalating where necessary for complex data or automation errors.

• Provide guidance to staff on how best to use Salesforce for their day-to-day needs.

• Maintain and update user accounts, roles, and permissions.

• Deliver basic in-house training sessions and user guides to support adoption.

• Day-to-day responsibility for co-ordinating routine GDPR-related deletion requests.

Data Management & Imports

• Manage regular data imports

• Run reconciliations with Finance to ensure CRM records align with income systems.

• Support data quality initiatives, including deduplication and validation.

• Maintain GDPR consents, preferences, and data hygiene standards.

Reporting & Dashboards

• Build and update simple CRM reports and dashboards.

• Help staff use reports effectively, and create custom reports where needed

• Collaborate with the Analyst Engineer and Data Analyst to ensure consistency between CRM and business insights dashboards.

Configuration & Changes

• Make declarative (no-code) changes to Salesforce (e.g. page layouts, fields, validation rules, workflows).

• Support the Senior Salesforce DBA in testing and deploying small changes.

• Help enforce configuration standards and document processes.

Integrations & Pipelines (Support Role)

• Monitor automated data flows between Salesforce and other systems (e.g. Azure Data Factory pipelines, Mailchimp).

• Escalate complex pipeline or automation issues to the Senior Database Administrator or Analytics Engineer.

• Support basic configuration tasks to ensure reliable system-to-system connections.

The person

Skills & Experience

Essential

· Hands-on experience using Salesforce (ideally beyond “super-user” level, but full Admin certification not required).

· Familiarity with data imports and reconciliation processes.

· Ability to write and run SOQL or SQL queries at a basic level.

· Experience building reports and dashboards in Salesforce.

· Strong attention to detail and accuracy in handling supporter data.

· Good communication skills, with the ability to support non-technical colleagues.

· Understanding of GDPR and the importance of data protection.

Desirable

· Salesforce Administrator certification (or willingness to work towards it).

· Experience in a not-for-profit, membership, or fundraising environment.

· Familiarity with Gift Aid, Direct Debits, or other fundraising processes.

· Exposure to Azure Data Factory or other data pipeline tools.

· Experience supporting email/marketing integrations (e.g. Mailchimp, Marketing Cloud).

Personal Attributes

· Collaborative – thrives working across teams, supporting both technical colleagues and non-technical end users.

· Proactive – anticipates problems, identifies opportunities for improvement, and takes initiative.

· Detail-focused – delivers reliable, accurate data and documents processes thoroughly.

· Adaptable – able to shift between operational fixes and long-term improvements.

· Curious – motivated to learn and grow in data engineering, BI, and analytics.

Values and Behaviours

Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.

Inclusive

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Inspiring

We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.

Empowering

We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.

Responsible

We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.

[NF1]Is this needed as essential or is it desirable?

[GA2]A basic level is essential in my view. It’s a prerequisite for supporting things like selections etc.

Context and Background

The NSPCC's mission is to end cruelty to children. Every childhood is worth fighting for.

This is our belief. We all share it. And it drives our Income Generation team to get out there and bring in the funds we need to protect children and prevent abuse. We’ve been here for children for over 100 years. From our campaigns to our services - we strive to make a difference in everything we do. Between 2016 and 2021, we’ve helped make 6.6 million children safer from abuse.

The Senior Product Officer will work in the Engagement and Fundraising Directorate, responsible for all fundraising from individuals at the NSPCC. The Legacies and Products team sits within this d irectorate and is responsible fo r management and innovation across the products portfolio. Reporting to the Fundraising Products Manager - this role will be responsible for overseeing the development, fulfilment, and delivery of the NSPCC’s new and existing fundraising products, helping us achieve the highest levels of engagement from both new supporters.

The successful candidate will lead on the delivery of our Regular Giving programme, Online Shop, Weekly Lottery and Raffle, Payroll Giving scheme, Sponsor A Call, development of new fundraising products but may work on other projects and products as required.

As Senior Product Officer, not only will the work you do make a real difference to people’s lives, but opportunity is provided to develop your fundraising experience with a sector leading team. Join us at this exciting time and you’ll become part of an expanding team that cares about the work they do and the people they work with. You’ll discover opportunities to grow, along with challenges and a shared purpose that’ll bring the best out in you. A nd you’ll get to find your own way to make a difference that means more, and that impacts millions of young lives. We want to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working.

Equality, Diversity and Inclusion (EDI) is at the heart of what we do. At the NSPCC, we understand how important it is that our workforce is representative of the people we support and who support us. We believe that every individual has the right to be their true self and to live a full life without prejudice, fear or barriers. This is the starting point for all our commitments and actions and underpins our commitment to be there for all children.

Job purpose

- To support the Fundraising Manager or lead on, the development, delivery and innovation of new and existing fundraising products and propositions

- To work closely with a range of internal stakeholders and external suppliers to ensure all products are developed and fulfilled to the highest standard

- To support and lead meetings attended by a variety of internal and external stakeholders

- To draft informative papers, business cases and strategy documents which support and articulate product objectives

- To create, populate and manage ongoing numerical reports articulating the performance of products, projects and campaigns

- To support the Engagement Delivery team , in the development of campaigns which promote our products to new and existing supporters

Key relationships - Internal

1. Reports to and supports the Fundraising Manager (Products), deputising where necessary

2. Works closely with the other Senior Product Officers across the Legacies and Products team

3. A member of staff in the Public Engagement department

4. Works with the other stakeholders to gain insights which inform and support fundraising activity

5. Works with staff in other NSPCC functions, such as Services for Children and Young People, Supporter Care, Communications and Public Policy, as necessary to further fundraising relationships

Key relationships - External

1. Works with the NSPCC’s current and potential supporters, volunteers and/or suppliers, stewarding relationships that support fundraising activity

2. Works with the suppliers and vendors (printers, creative agencies, web developers, External Lottery Managers, postage providers) who develop and fulfil our products and campaigns

Main duties and responsibilities

1. Work with the Fundraising Manager and Associate Head of Legacies and Products, to develop and deliver new and existing fundraising products

2. To be responsible and accountable for the fulfilment and delivery of fundraising products, both within the Legacies and Products team , and the wider organisation

3. To be responsible for development and delivery of product development roadmaps and project level management information for products new and existing products

4. To create and populate numerical reports and models which communicate current and potential product performance. These will evaluate achievement, forecast results and analyse data, helping stakeholders at all levels understand success

5. To support in the management of the Products team’s budget, particularly with the raising of purchase orders, processing of invoices, and securing quotes from suppliers

6. To be a subject expert on fundraising products, maximising income by sharing knowledge, specialist expertise, best practice, and experience with others across the organisation

7. To lead on, collate and present research which provides insight into the work commercial entities and other charities and consequently informs the way we develop new and existing products

8. To work cross functionally and cross departmentally, to ensure that fundraising activities are managed and developed in a way that maximises income for the NSPCC

9. To undertake specific fundraising projects and activities as necessary or as required to support the department’s fundraising objectives, , in line with the IS department'sdepartment’s annual business plan and budget

10. To keep up to date on best practice and developments within the charity and products sectors, paying particular attention to changes to fundraising and gambling commission regulations, GDPR and codes of practice.

Responsibilities for all Staff within the Engagement and Fundraising directorate

1. To update databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures to ensure all records are up to date and accurate.

2. To actively participate in regular department and team meetings contributing to strategy, discussions, and decisions which in the long term will be beneficial to the NSPCC’s development of fundraising activities.

3. To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health & Safety policy and procedures.

4. To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC new

5. A commitment to safeguard and promote the welfare of children and young people

Person specification

Skills and Abilities

1. Highly developed written communication skills to understand, interpret and present complex information in a clear and persuasive way for a range of audiences.

2. Highly developed ability to verbally present information, including fundraising ideas, pitches and project updates to a range of audiences in a clear, inspiring and confident way to achieve desired outcomes.

3. Ability to collate complex numerical and financial data from various sources, analyse findings present them in an easily digestible format .

4. Have excellent time management skills, regularly managing conflicting priorities and working to deadlines for multiple products, projects, and campaigns.5. Proven ability to build, manage and develop strong relationships with stakeholders within the organisation and externally – where necessary, successfully negotiating to achieve desired outcomes.

6. Be able to work both individually, with the Fundraising Manager and as part of the team – working in both leading and supporting roles as necessary .

7. Proven ability to think creatively and innovatively both in solving problems, project management and in the development of product innovation.

8. Experience of success in a customer led environment such as fundraising, sales or marketing, thus ensuring that all supporters engaging with our products receive the highest levels of customer service. Where necessary, corresponding with customers directly .

9. Experience in using Windows -based software packages including word processing, spreadsheets, e-mail and the internet, to deliver tasks and projects.

Personal characteristics

1. A personal commitment to the fight for every childhood .

2. A commitment to high standards of service delivery and customer care .

3. A commitment to apply NSPCC’s values and behaviours to all aspects of work.

4. Willingness to work flexibly in approach to work and/or work time requirements.

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.

Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance .

Our principles:

• Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation .

• Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self -declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.

• We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.

• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.

• As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.

• All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.

About the role

SMK is at an exciting moment in its history with a newly launched strategy Change is Possible 2026 -2028, a recently appointed permanent Chief Executive this year and a new Chair. The refreshed vision and mission of SMK is both ambitious and needed in our drive to support campaigners across the UK.

Digital engagement is evolving, and fast, so that is why we’re looking for a creative, experienced, strategic and data-driven Digital Marketing Manager to lead, develop and grow our digital presence across multiple channels. You'll manage and support our digital ecosystem, including social media, website development, email communications and digital advertising, ensuring every channel delivers measurable results.

Working closely with the Head of Marketing and Communications and the Training and Consultancy team, you'll be responsible for creating engaging digital content that inspire audiences, strengthens our brand and supports the communications and digital function at SMK. Importantly, you have the experience to successfully promote and drive sales of our training programmes through digital marketing techniques to optimise performance.

About You

You are passionate about the power of people to create social change and are motivated by SMK’s mission. You enjoy working collaboratively and thrive in a flexible, fast-paced environment where you can take initiative and adapt to changing priorities.

You are organised, proactive and solutions-focused, with a willingness to learn and develop your skills. Comfortable managing your own workload, you bring curiosity, creativity and a commitment to using insights, innovation and new technologies to help maximise impact.

The specific skills, knowledge and experience required to thrive in this role are set out in the Person Specification.

Job description

Marketing

• Social media management including the creation of a data led strategy and implementation plan for SMK’s channels.
• Manage the planning, creation, and scheduling of multiple marketing projects, ensuring the ‘SMK voice’ through tone and brand is implemented across digital channels.
• Create the vision for the annual SMK National Campaigner Awards social media approach and manage the roll out.
• Write compelling and impactful content for SMK’s digital channels.
• Create graphics and video content for digital channels using Canva.
• Manage paid digital ads (LinkedIn, Google Ads).
• Support the crafting and implementation of email marketing via Mailchimp including audience segmentation.
• Support the audience development strategy including research and data management.
• Identifies opportunities to increase sales (bookings for training/ events), growing reach and engagement.
• Support the development and implementation of a content strategy.

Website

• Support the Head of Marketing and Communications with the relaunch of a new website in 2026/2027.
• Lead on how AI is affecting search (SEO/GEO) and what SMK’s website needs.
• Monitor and translate website performance using analytics tools (e.g. Google Analytics).
• Implement and manage on-page SEO/ GEO best practices (keywords, metadata, content optimisation).
• Identify opportunities to improve search visibility and organic traffic.

Data, Insight & Reporting

• Monitor, analyse, and report on digital marketing performance.
• Use data to continuously optimise marketing activity.
• Provide insights into audience behaviour and trends.
• Database management, including cleaning and updating records.
• Support the implementation and management of the CRM (Salesforce).
• Undertake relevant training when required.

Other

• Undertake any other duties commensurate with the purpose and remit of the post.

Please read the attached job pack for details about the person specification. 

Location: Westminster, London

Contract: Permanent, Part-time

Salary: £33,376 per annum for 32 hours per week over 4 days, based on an FTE salary of £41,720 per annum (NJC Scale Range 27–29) inclusive of London Weighting, pension and other benefits. 

Hours of work: This is a flexible role of 32 hours per week, over 4 days (8hrs per day)

Annual leave: 35 days including bank holidays / Statutory Holidays (pro-rata for part time)

Closing Date: Monday 10th August 2026

JOB PURPOSE

This is a pivotal role within The Passage’s Fundraising Team, created to help support the transformation of our supporter data systems and ensure we become a more data informed, insight driven organisation and fundraising team. You will be the main contact for the fundraising CRM working with the fundraising team and other teams within The Passage such as finance and IT to ensure the smooth running of all systems and processes.

As the dedicated data and CRM Manager for Fundraising and Communications, you will support colleagues with reporting, analysis, campaign set-up and selections, and data strategy. Your work will ensure our data is accurate, accessible, and GDPR-compliant, enabling smarter decision-making, improved supporter journeys, and to help grow income. You will also be working with the Marketing and Communications team to implement email soft opt-in for our supporters. This is a unique opportunity to shape how we use data to engage, retain, and grow our supporter base at a time of exciting change. 

MAIN DUTIES 

1. Fundraising CRM Project Leadership 

• Manage and maintain the current Salesforce system, ensuring it remains functional, accurate, and fit for the purposes of stewarding donors and maintaining accurate records of donations 

• Act as the day-to-day lead for the CRM system within the Fundraising and Communications team, ensuring it meets team needs and supports strategic goals. 

• Document workflows, integrations and processes to ensure the long-term sustainability and usability of the system for vital processes such as donation processing and gift aid 

• Work with IT and the fundraising team to evaluate onboard 3rd party platforms to support fundraising initiatives. Ensure any changes are approved with senior stakeholders and documented.

• Be a custodian of GDPR within the Fundraising team and be the main point of contact with The Passage’s Data protection lead and ensure all policies and procedures are up to date and in line with current fundraising regulations. 

2.CRM and Data Management 

• Work collaboratively with the IT team and procurement team as the fundraising representative to recommend improvements to the current CRM and any other related projects. 

• Maintain and improve the quality of supporter data through regular cleansing, deduplication, and tagging to ensure accuracy and GDPR compliance. 

• Ensure ongoing system performance and data integrity by embedding data hygiene routines and best practices. 

• Work with the Finance team to support integration between the CRM and finance systems for seamless donation and income reporting. 

• Working with data flows and setting up integrations, ensuring the system runs smoothly on an ongoing basis, making updates, troubleshooting issues whilst maintaining data consistency. 

• Work on system migrations and leading on maintaining proper process structures and documentation during those transitions. Keep track of installed packages, security keys, and their passwords and related administrative processes. 

• Be responsible for all data imports from our 3rd party platforms, ensure that data is uploaded in line with regular upload schedule in an accurate manner. 

• Work with the Marketing and Communications team to help implement soft opt-in 

• Manage one database volunteer to complete database tasks. 

3. Data Selections, Segmentation and Campaign Support 

• Collaborate with the Fundraising team to perform targeted data selections for appeals, newsletters, stewardship journeys, and events. 

• Develop and maintain segmentation structures and logic to support personalised supporter journeys and strategic targeting. 

• Work closely with the Marketing and Communications team to provide campaign-ready data for fundraising, advocacy, and engagement activities. 

4. Reporting and Insight 

• Design, build, and maintain dashboards and reports that provide real time insight into fundraising performance, donor behaviour and campaign results. 

• Create and deliver regular and ad hoc fundraising analysis to inform strategic decisions and performance tracking. 

• Proactively identify opportunities to improve donor retention, upgrade journeys and lifetime value through data driven insight. 

5. Cyber Security 

• Work closely with the IT team to manage security/GDPR of the Fundraising crm 

• Develop knowledge in this area and undertake training as required. 

6. Other Duties: 

• Provide ad-hoc administrative support to the Fundraising and Communications team. 

• Support and attend fundraising events as required. 

GENERAL RESPONSIBILITIES 

• Stay up to date on policies/news/regulations relating to the role 

• Work with the Supporter Engagement Officer on shared tasks and provide reports as required and troubleshoot any issues 

• Proactively flag any data integrity issues with Line Manager and help develop action plans as required. 

• Participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary. 

• Participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs. 

• Ensure that all The Passage’s policies and procedures are adhered to and contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults. 

• At all times, undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage and uphold standards expected by The Fundraising Regulator 

• Undertake any other duties that may be required which are commensurate with the role. 

• In conjunction with your Line Manager, continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage. 

Note: This Job Description summarises the main responsibilities of the role at the time of writing. As the organisation and digital activity continue to develop, the role may evolve in consultation with the postholder. 

Person Specification:   

This person specification sets out the essential abilities and qualities which are used in the selection criteria for the post. When completing your supporting statement please address criteria E1 to E10 and K1 to K9, giving evidence of your experience and abilities and demonstrating your understanding and knowledge.

EXPERIENCE 

E1 Experience of using a database to accurately enter and manage data

E2 High level skills related to data management and handling

E3 Working extensively with Fundraising CRM system

E4 Implementing policies and procedures

E5 Running reports and analysing data.

E6 Understanding of data protection and GDPR principles

E7 Working with Salesforce, ideally with Administrator certification. (Desirable)

E8 Experience supporting or leading database/system improvement projects, including implementation or migration (Desirable)

E9 Experience of onboarding 3rd party platforms with GDPR compliance and collaboration with IT

E10 Experience of working in the charity sector (Desirable) 

KNOWLEDGE 

K1 Ability to prioritise and organisational skills, remaining calm under pressure

K2 Team working skills with a positive and collaborative approach.

K3 Interpersonal and communication skills, both verbal and written.

K4 Standards and procedures for payment card processing, electronic payments (e.g. BACS, bank transfers), banking and handling cash securely.

K5 Individual giving and/or other types of fundraising.

K6 Up to date knowledge of GDPR compliance and soft opt-in

K7 Relevant regulations, legislation and professional codes of practice.

K8 IT proficiency, especially Excel, Word and Outlook. 

Are you an experienced communications and marketing lead with brilliant copywriting skills and an eye for PR opportunities? If you’re an all-rounder looking for a fast-paced creative role where you can really make a difference - this job is for you!

Salary: £29,552 per annum

Contract: Permanent

Hours: 35 hours per week (full time)

Location: Hybrid or remote considered

Closing Date: Monday 20 July 2026

Please note CV and covering letters will be reviewed as they are received and interviews will be conducted on a rolling basis. We therefore strongly encourage applicants to apply as soon as possible.

The role

Family Fund is recruiting a Marketing Communications Specialist to join our busy in-house Communications Team and bring our brand to life with sharp writing skills, a honed news sense and the ability to create high performing content across wide-ranging channels.

This is a vital role to grow our brand profile and reach with targeted audiences - crafting stand-out key messages and campaigns.

The work is varied, you could be publicising our grants and services for families, driving donations for our fundraising campaigns, raising awareness of our research or influencing our policy and public affairs priorities.

You’ll work with wide-ranging internal clients across multiple projects and will be making a difference every day to families raising disabled and seriously ill children on a low income.

About you

You’ll be a strong writer, able to tailor approaches to different audiences and work across the full channel mix. You can have either an in-house or agency background, and we’re looking particularly for a track record in creativity and the ability to confidently devise and deliver high-quality news stories, campaigns and wider content with real impact.

You’ll need to have experience across online and offline communications and marketing, from media, PR and campaigns delivery to social media, e-marketing and website management.

About us

Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark.

We are a values-based organisation, and we aim to show our values in all that we do. Read our staff stories here and see how our staff display our values every day.

We commit to inclusion, equality and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Leader. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant and we welcome applications from the Armed Forces Community.

How to apply

When you’re ready to apply, complete the online application and submit a CV and a covering letter. Your letter will need to explain skills, experience and qualities that match the job description.

For more information, please read and download the job description.

The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a requirement to undergo a right to work check and employment history verification.

About StreetVet

StreetVet is a fast-growing national charity, committed to providing free, accessible veterinary care to the pets of those experiencing homelessness and to keeping pets and owners together to maintain their unbreakable bond. StreetVet relies on its team of over 500 vet and nurse volunteers in 23 locations around the UK to provide free veterinary treatment, funded by grants, corporate and private donors and partners. Since inception in 2016 the charity has treated nearly 3,500 pets and has won numerous awards including the Vet Trust Award for the Most Trusted Veterinary Charity, Purina Better with Pets Prize and Homeless Link Excellence Award for Excellent Support.

About the role

Duration: Permanent

Reporting to: Head of Marketing & Fundraising

Key Contacts: Colleagues, volunteers, external stakeholders, corporate partners, donors, prospects and other supporters

Location: Fully remote, with regular UK travel including evenings and weekends

Hours: 37.5 work week (flexible working available)

Holiday: 25 days per year plus national holidays

Salary: £30,000 - £35,000 depending on experience

We are seeking a passionate and experienced Fundraising Manager to join our team. The role will report to the Head of Marketing and Fundraising and will be responsible for developing and implementing the fundraising strategy, driving forward all aspects of fundraising, including building corporate charity of the year partnerships, individual giving, major donors,
trusts and foundations, legacies and community fundraising.

The successful candidate will be a core member of the Central Team, working closely with the Marketing Team to develop and deliver income for the charity.

 
This role will have budgetary responsibility to achieving a revenue target in financial year 26/27 of £1.5 million, whilst building a sustainable income stream for the long-term with Yr on Yr growth. Key priorities include increasing the Individual Giving and Regular Giving donor database, donor and fundraiser stewardship, organising fundraising events, and securing grants and sponsorships.

For more information about the role, please see attached job description.

Closing Date: Close of business Thursday 16th July 2026 (applications may close earlier depending on response).

For more than 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service or reason for leaving. By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient and Collaborative.

​

Brief role description

The Key Account Manager will drive employer engagement across the Technology and Manufacturing Sectors.

In this role you will build and develop strategic relationships with employers to create high-quality career opportunities for the Armed Forces community, including Service Leavers, Veterans, Reservists and their families. You will play a key part in connecting talented individuals with forward-thinking organisations while shaping sector-specific pathways aligned to future workforce needs.

You will shape and deliver an insight-led employer engagement approach that reflects sector needs, creating meaningful opportunities across a range of roles while building strong talent pipelines. The role will also involve targeted campaigns and representing the organisation through high-quality events and engagement activities that connect employers with the Armed Forces community.

​

Who we are looking for

To be successful in this role you will need to have extensive experience in business development and networking and have a comprehensive understanding of recruitment and selection.

You will need to be a motivated self-starter, with an ability to deliver output against demanding schedules. You will also need to have strong presentation and administrative skills and excellent communication and interpersonal skills with the ability to collaborate effectively with both internal and external stakeholders. 

The ideal candidate will be able to demonstrate empathy and an understanding of the Armed Forces community, including the unique challenges and strengths related to their employability. They will also have experience in marketing and public relations and be resilient, adaptable and capable of managing the demands of the role with a proactive approach. 

​

Although this is a home-based role, you should be based within a reasonable commuting distance to London to attend key meetings, networking events and employer engagements as required.

​

Interested? Want to know more about the Charity? Check out our website.

​

Eager to know more about the role?​ Have a look at the Job Description.

​

What’s in it for you?​ Check out our Benefits.

​

Have we convinced you to apply? ​If so, submit your CV and Covering Letter by ​​Sunday, 19 July 2026.

​

Got questions about the role? Get in touch with the People Team at the Forces Employment Charity. 

​

Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​If you are an internal applicant, please ensure you have made The People Team aware before applying. 

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

​

#LI-DNI

£42,750 - £46,500 per year

Fixed term (6 months), full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

We’re looking for a Customer Journeys and Experience Manager to join our Customer Engagement and Experience Team on a fixed term basis for six months.

We’re about to launch our new, organisation-wide, segmentation project – Designed Around You, where you’ll play a key role in using this new insight to support teams to deliver the experience our customers have of Prostate Cancer UK. You’ll be responsible for developing and delivering multi-channel customer journeys that provide a consistent and engaging experience to all customers of Prostate Cancer UK. You’ll lead the ongoing development and optimisation of how we welcome customers to the organisation, as well as our engagement journeys, ensuring that customer needs are met, and behaviours and interests are tracked across every touchpoint.

You’ll take a lead on briefing, journey design development, analysis, and reporting, to optimise customer engagement and income. Additionally, you'll act as a liaison between data delivery, insights and product teams, sharing insights and best practice across the organisation. Coaching and collaborating with colleagues and external agencies is essential to ensure successful deployment of programmes.

What we want from you

We’re looking for someone who genuinely cares about giving our customers a great experience and always thinks about how messages will land with different audiences.

You’ll bring strong experience from a communications or direct marketing environment, with a clear track record of delivering multi-channel customer journeys for a range of audiences. You’re comfortable using data to guide your decisions, with the ability to turn analysis into clear, meaningful insights that others can easily understand and act on.

You build strong relationships at all levels and work well with both internal teams and external partners, including agencies and suppliers. Alongside this, you’re organised and proactive, with solid experience of planning projects and putting marketing activity into action from start to finish.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

How and where we work

Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.

Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.

We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.

How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.

You can also download a copy of the job description and access the link to our careers portal to submit your application by visiting our website via the apply button.

The closing date is Sunday 19th July 2026.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 3rd August 2026.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

Battersea is two years into an exciting phase of innovation and transformation as part of a five-year strategy to be here for every dog and cat. With increased investment in income generation, we have recently expanded our team to drive the growth necessary to achieve our organisational goals. Our fundraising team connects the journey of the animals in our care to the wider public, demonstrating how their contributions enable us to support every dog and cat. This is an opportunity to play a pivotal role in the implementation of our new strategy.

This role leads the ongoing development and implementation of Battersea's Supporter Experience strategy, creating relevant and engaging supporter experiences that build loyalty, increase long-term value and support income growth. Working across Public Fundraising and the wider Income Generation directorate, the role is responsible for shaping supporter journeys, embedding supporter-centred approaches and using insight, data and technology to continuously improve engagement, retention and supporter value.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date:

28th July 2026, 11:59pm

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s):

First round (online) - 5th August 2026

Second round (in person, it may include a task) - 11th and/or 12th August 2026

For more information about the role, please download our Recruitment pack.

Our next Finance Manager will take a lead role in all aspects of bookkeeping, accounting, reporting and payroll for a busy ~£1.8M turnover charity with over 50 staff. The role is based in Willesden, NW10 with some hybrid working after probation.

To apply, Click 'Apply Now' and download the Application Form and Job Pack and follow the instructions. We do not accept CVs.

Job Description

Book-keeping:

·Overseeing a system using hard-copy files and Quickbooks Online

·Maintaining and reconciling bank accounts and credit cards

·Raising purchase orders

·Raising invoices and processing income

·Aged debtor management

·Apportioning overheads and central costs to projects

·Managing restricted funds

·Making payments online and occasional bank deposits

Payroll and staffing:

·Maintaining a system recording all aspects of staffing that impact payroll of a team around 50 people, including

• New starters, leavers and role changes
• Probation ending
• Sick pay
• Parental leave, carers leave etc
• Timesheets and accrued holiday for ‘As & When’ staff
• Staff loans

·Collaborating with an external payroll provider to ensure they have accurate and timely information

·Pension plan maintenance

·Health plan maintenance

·Making monthly salary payments

·HMRC payments

·Responding to ad-hoc queries around pay and benefits

Reporting:

·Monthly management accounts for Executive Director

• Profit & Loss
• Budget vs Actual
• Cashflow

·Bi-monthly reports for Trustee Board

• Budget vs Actual
• Written report explaining variance and anticipated changes

Budgeting:

·With Executive Director preparing a draft annual budget for presentation to and consideration by Trustee Board

·Presenting the agreed budget to Senior Staff, encouraging transparency and ownership for the financial performance of their areas of work

·Supporting with or leading on budget creation for funding bids

·Monitoring performance against budget closely, and liaising with senior staff when necessary

·With Office Manager supporting the process of tight budget control over expenditure such as utilities, building maintenance and training

Audit:

·Completing pre-audit checklist and information submission

·Ensuring online systems are up to date and ready for external auditor review

·Hosting Auditor in office and answering queries

Other:

·Contributing to strategy and business planning, ensuring that the financial position of the charity is considered and prioritised when planning for change

·Supporting the Company Secretary with Companies House and Charity Commission filings and reporting

·Supporting colleagues with the delivery of services in the building and activity participants in any way required

·We are proud to be a point of contact for people with a range of needs locally, so all staff contribute to answering phones, responding to queries and meeting visitors

·Any other tasks and duties as reasonably required in the role

The Individual Giving Lead (Acquisition) sits within the Individual & Legacy Giving team. This role focuses on raising funds through prize- and cause-led individual giving activity and legacy giving. The Individual Giving Lead (Acquisition) leads the strategy and execution of (prize-led) donor acquisition campaigns, and develops compelling propositions to recruit and retain players supporting Guy’s & St Thomas’ Charity by engaging with our prize-led fundraising products. This role manages multi-channel direct marketing activity (online and offline), optimises performance through rigorous analysis and testing, and ensures campaigns are compliant, data-driven and financially robust. 

Key Responsibilities

Strategy & campaign leadership: 

• Develop and deliver the prize-led acquisition campaigns with income and player acquisition targets. 
• Identify growth opportunities within prize-led fundraising models. 
• Manage campaign lifecycles from concept to evaluation.

 Campaign management & delivery: 

• Create detailed project plans, briefs, schedules and budgets. 
• Manage campaign timelines to ensure delivery on time and to income targets. 
• Work across channels including direct mail, digital, paid social, DRTV (where relevant), email and telemarketing. 
• Ensure all communications are on brand, accessible, and aligned with organisational values. 

Financial management & reporting:

• Manage campaign budgets and expenditure. • Monitor income and expenditure performance; provide reforecasts where required. 
• Process POs and invoices in a timely and accurate manner. 
• Produce performance reports analysing KPIs including response rate, CPA, retention and average gift. 
• Make proactive, evidence-based recommendations to optimise performance.

Supplier & agency management: 

• Lead relationships with media agencies, External Lottery Manager, gaming suppliers, Professional Fundraising Organisations (PFOs), print and production partners. 
• Negotiate contracts and ensure compliance requirements are met. 
• Monitor supplier performance and conduct regular reviews. 
• Support audit processes where required. 

Data, insight & compliance: 

• Work closely with the Data team to ensure effective segmentation, targeting and testing. 
• Use data intelligently to improve activity performance. 
• Ensure all activity complies with: o
  • Fundraising Regulator Code of Fundraising Practice o GDPR and UK Data Protection legislation 
  • Safeguarding principles o Gambling Commission regulations (where applicable to prize-led fundraising) 

Collaboration & leadership:

• Partner with Supporter Experience, Experience & Engagement, Finance, Procurement and Data teams. 
• Act as a champion for innovation within acquisition fundraising. 
• Contribute to a collaborative, inclusive and high-performing team culture. 
• Represent Individual Giving professionally across internal stakeholder groups. 
• Work in a hot desk environment, at least two days per week of meaningful time in the Foundation’s office, plus time within a hospital or other sites as required. 

Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role. 

Skills, Knowledge and Expertise

Skills, abilities, and attributes: 

• Strong project management skills with the ability to manage multiple campaigns simultaneously.
• Excellent written and verbal communication skills. • Confident briefing and influencing internal stakeholders. 
• Strong analytical skills with the ability to interpret data and apply insight. 
• Proficiency in CRM databases, digital platforms and financial systems. 
• Commercially astute and results-driven. 
• Highly organised with strong attention to detail.
• Proactive and solutions-focused. 
• Adaptable in a fast-paced, growth-oriented environment. 
• Strong relationship builder with influencing capability.
• Committed to diversity, equity and inclusion.
• Strong campaign analysis and reporting capability.
• Value diversity and treat others with respect, showing sensitivity towards differences, promoting and encouraging diversity, and building on people’s different skills and talents to enhance the quality of their own and others’ work. 

Knowledge, experience, and qualifications: 

• Significant experience of delivering online and offline acquisition campaigns within Individual Giving. 
• Strong track record of meeting or exceeding income targets. 
• Experience managing multi-channel direct marketing campaigns (online and offline). 
• Budget management and financial forecasting experience.
• Experience managing agencies and external suppliers. 
• Understanding of relevant Fundraising Regulator codes, GDPR regulations, safeguarding principles, and ability to independently apply them to own campaigns and projects. 
• Deep understanding of direct marketing acquisition principles and KPIs. 
• Knowledge of GDPR, Data Protection Act 2018 and Fundraising Regulator requirements. 
• Understanding of compliance requirements related to prize-led fundraising. 

Benefits

• Annual personal development budget
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

Individual Giving Officer 

Working Hours: Full time, 37.5 hours per week, Monday to Friday with some evenings and weekend work 

Term: Six-month FTC, with possibility of extension 

Location: Loughborough Junction, London. Hybrid working, three days required in the office or at one of our hospital sites. 

Salary: £29-31K dependent on experience 

How to apply: Please use our online application form to apply, upload your CV and a one-page cover letter outlining how your experience meets the requirements for this role.  

Interviews: Applicants will be shortlisted for interview on 27th July. First round interviews will be held online on 30th July. Final candidates will be invited to an in-person interview w/c 3rd August.  

King’s College Hospital Charity

King’s College Hospital Charity aims to improve the experience of patients, family and friends at King’s. We work closely with the teams who care for patients and aim to make a difference by funding projects that enhance every aspect of health care. We support initiatives that improve health, work that helps to prevent people from becoming ill, and projects designed to improve diagnosis, treatment and care. It’s important to us to support the day-to-day work of the hospitals and deliver practical benefits by raising money for cutting edge equipment and facilities, innovative research, pioneering treatment and staff development and support. 

Our Values

We are proud of our Charity values: they are our fundamental ethics and principles that underpin everything we do at King’s College Hospital Charity. These values are not simply words on paper. We all aim to live them and make them real every day. By bringing them to life, making our decisions and behaving with them in mind, we create a dynamic and supportive culture that reflects the Charity that we are.  

We are caring and supportive; we are ambitious; we are innovative and creative; we are collaborative; we have integrity.  

The Role

Our Individual Giving programme is central to our fundraising strategy to increase our unrestricted, sustainable income. This is a key role in supporting the Individual Giving Manager to recruit and steward donors across a range of channels including face-to-face, telemarketing, direct mail and digital. You will have the opportunity to work across multiple programmes including regular giving, lottery, cash appeals, in-memory and legacy, as well as to play a key role in our matched funding Christmas campaign. This role will help to meet or exceed our annual targets which will help us provide the best care for patients, staff and loved ones at our hospitals. 

Key Tasks 

• Help to co-ordinate our match funded Christmas Campaign 
• Using evidence-based insights, support with the planning and implementation of several integrated direct marketing campaigns across a range of channels including direct mail, email, social, display advertising and newsletters including managing suppliers on concept creation, oversight of copy and creative and delivery schedules. Work with the IG Manager on performance analysis and learnings to enable enhancements and improvements  
• Support the IG Manager in the set up and operational management of our face-to-face fundraising campaigns for regular donor and lottery player recruitment. Including invoice processing, complaint handling, site management and training for third party fundraising teams  
• Work with the other IG Officer to optimise and improve our regular giving and lottery stewardship journeys. This will include researching and proofing content, engaging with supporters and looking for opportunities to cross-sell 
• Being proactive in writing up process documents and maintaining documents for Individual Giving Team  
• Day-to-day point of contact with external agencies including face-to-face agencies, creative agencies, printers and fulfilment houses  
• To support the Head of Supporter Engagement with the development of a legacy marketing programme 
• Support with the stewardship of our in-memory donors, including donors who set up tribute pages on MuchLoved 
• Work with hospital staff and stakeholders to gather content, encourage fundraising and manage our contactless stations  
• Work with our Supporter Services Team to monitor and action all feedback, speaking with supporters over the phone and via email, and properly recording supporter interactions on our database 
• Work with the Fundraising Operations team to open fundraising post and log cash, card and cheque donations 
• Send out stewardship materials to supporters from the office 
• Support the C&E Manager with fundraising event and donor stewardship as required 
• Work with the Communications Team to develop internal messaging for the Charity and King’s College Hospital NHS Foundation Trust  
• Work with the Finance Team to process invoices and ensure activities are properly coded 

Charity systems & compliance responsibilities

As an employee of Kings College Hospital Charity, you have an obligation to observe the policies and standards of the Charity together with all relevant statutory and professional obligations, the significant ones of which are: 

• Maintain up-to-date knowledge on sector and market trends, the legal environment and compliance with regulatory requirements  
• You have a general duty of care for the health safety and well-being of yourself, work colleagues’ visitors and patients within the hospital site in addition to any specific risk management responsibilities associated with this post  
• You must maintain strict confidentiality of personal information relating to patients, donors, Trustees and staff and maintain the confidentiality and security of all charity data and records  
• You are responsible for complying with the Charity’s policies and procedures  
• You are responsible, with management support, for your personal development and should actively contribute to the development of colleagues and staff 

Other

It is the nature of the work in a small charity team that tasks and responsibilities are diverse and varied. All staff are expected to work in a flexible way and on occasion to undertake tasks that may not be specifically covered in their job description or are outside of office hours. This job description is intended as a guide and is not intended to be definitive or restrictive. It is expected that some of the duties will change over time, and this description will be subject to review in consultation with the post-holder. 

Skills & Experience

• Excellent organisational skills and attention to detail (Essential) 
•  Excellent written communication skills (Essential) 
•  Competent in Microsoft Office suite, particularly Word and Excel (Essential) 
•  Ability to prioritise work and be proactive when working on multiple campaigns (Essential) 
•  Excellent relationship building and interpersonal skills (Essential) 
•  Experience in one or more of the areas of fundraising listed (Desirable) 
•  Prior experience of stewarding donors and handling enquiries/complaints (Desirable) 
•  Experience of working with third-party agencies to deliver fundraising activities  (Desirable)  
•  Previous experience using a Customer Relationship Management (CRM) Database (Desirable) 

THINK is expanding our Data function and looking for find a Data Consultant who can help achieve that growth.

THINK Data is the specialist data function of THINK, working exclusively in the charity and not-for-profit sector. We combine deep sector knowledge with hands-on technical expertise across three core areas: data health, analytics and insight, and CRM system challenges. 

Led by the Director of THINK Data, the team covers key elements of data strategy with charity clients to help them get more from their data and make better decisions. Discovering the challenges around the infrastructure of systems, processes and insight capability charities need to make data work harder for their mission. The Director leads on new business generation, team development, innovation in data products and thought leadership across the sector. Part of that innovation is exploring the best ways to use AI in how we work and how we advise clients, taking a considered and human approach. 

The Data Consultant role centres on data discovery and consultancy - working with charity clients to understand their data challenges and shape practical roadmaps for change. Alongside this you will contribute to client delivery, own key internal systems, and help develop new products and services. 

This is an opportunity to grow. We are looking for a driven, ambitious individual with a background in charity fundraising and experience in data analysis and management, who is ready to take a step up into consultancy. The role offers a clear path to develop from Data Consultant to Senior Data Consultant, with the potential over time to progress towards Data Director. The right person will help shape the future of THINK Data and grow as the function grows. 

To apply please follow the guidance in the Candidate Pack. Informal calls with Steve White, Director of THINK Data or Matt Smith, Managing Director of THINK are available upon request. 

Job Title: Senior Campaigns Officer (x2 new roles available)

Salary: £33,000 - £37,000 per annum

Contract: Permanent, full-time (35 hours)

Location: We fully support flexible working, from our superb offices in Holborn and from home. We do require staff to spend 20% of their time in the office. This is subject to role requirements.

About us

Do you want to change healthcare for the better?

Join the Royal College of Surgeons of England (RCS England) and you will be part of a professional membership organisation and registered charity that is committed to advancing surgical care.

We provide world-class education, assessment and development to 30,000 surgeons and dental surgeons at all stages of their career. Our vision is to see excellent surgical care for everyone. We do this by setting professional standards, facilitating research and championing the best outcomes for patients.

The College is entering an important new chapter, with a new corporate strategy and strengthened Policy and Campaigns functions designed to deliver focused, impactful and outcomes-driven influencing activity. Our campaigns help improve surgical care, influence health policy and support surgeons to deliver the best possible care for patients.

About the role

An excellent Senior Campaigns Officer is required to help deliver high-impact campaigns focused on improving surgical care, influencing health policy and driving meaningful change for surgeons and patients.

Working closely with the Campaigns Manager, and collaboratively with colleagues in marketing, policy and social media, you will use your own communications and public affairs judgement to support integrated campaigns designed to influence governments, NHS bodies, regulators and wider healthcare stakeholders.

The role will suit someone with strong political awareness, excellent communication skills and the ability to translate complex policy issues into compelling campaign activity. You will thrive in a fast-paced environment, spotting opportunities to influence debate and helping deliver campaigns that achieve real- world impact.

It is a varied and rewarding role in a supportive team, with the opportunity to contribute to campaigns on issues that matter to surgeons, the wider surgical team and patients.

Responsibilities

• Support the planning and delivery of high-impact campaigns aligned to the College’s influencing priorities.
• Translate policy, evidence and insight into clear, compelling campaign messaging and calls to action.
• Work collaboratively with marketing, policy and social media colleagues, using communications and public affairs judgement to deliver integrated influencing activity.
• Support member engagement and mobilisation activity where appropriate.
• Monitor political, policy and media developments, identifying opportunities to advance the College’s position.
• Build productive relationships with external stakeholders, partner organisations and colleagues across the College.
• Use insight, evaluation and campaign performance data to support continuous improvement and demonstrate campaign impact.
• Represent the College in a professional manner in relation to your responsibilities and ensure your own continuing professional development.
• Undertake such duties appropriate to the grade, as required by the Head of Campaigns and Press or Director of Communications.

About you

• Experience delivering campaigns, advocacy or influencing activity within policy, public affairs, healthcare, charities, membership bodies or related environments.
• Strong understanding of the UK political and health policy landscape.
• Excellent written and verbal communication skills, with the ability to develop persuasive messaging for different audiences.
• Ability to translate complex policy or evidence into clear and engaging campaign activity.
• Strong organisational and project management skills, with the ability to manage competing priorities at pace.
• Collaborative and confident working style, with strong stakeholder engagement skills.
• Awareness of how digital channels and campaigning tools can support influencing activity. • Interest in surgery, healthcare policy and the work of a professional membership body.

What’s in it for you?

• 27 days paid holiday + bank holidays and up to 4 college closure days over the festive period & other leave entitlements (carers leave, fertility treatment leave, etc.)
• Hybrid and flexible working. We require staff to spend a minimum of 20% of their time in the office, subject to role requirements.
• Enhanced contributory pension scheme
• Equal access to enhanced parenthood leave
• A range of staff and peer networks
• Employee health and wellbeing committed (Healthcare cash plan, menopause friendly, disability confident employer, mental health first aiders, EAP etc.)
• Retail discount platform
• Sabbatical and volunteering opportunities
• Variety of learning and development opportunities

Interested Candidates:

If you wish to apply or if you have any questions about this position, please email your CV

together with a cover letter.

Any personal data collected from you, or that you provide to us, will be processed by us in accordance with our recruitment processes. If unsuccessful in your application, your information will be held by us on our database for a period of 6 months before deletion. If you would like your information removed sooner, please contact RCSHR.

Closing date: Friday 31 July 2026

The Royal College of Surgeons of England is an Equal Opportunities Employer. We are open to all talent and we actively ensure that all qualified applicants will receive equal consideration for employment without regard to age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

The Royal College of Surgeons of England is committed to protecting your privacy. We are registered as a data controller with the Information Commissioner’s Office (ICO). All College employees are responsible for records held, created and used as part of their work for the College including patient/client, corporate and administrative records. Records are managed according to the requirements of the Data Protection Act 2018 and ensure confidentiality. The College ensures that staff are trained to handle the information you submit to us with care and discretion, seeking advice where necessary.