Database Officer Jobs in London

Mid-Level Giving Officer

Position Objective:

The Mid-Level Giving Officer will support PETA’s impact and growth through their work with an exciting portfolio of mid-level donors typically giving £250 - £999 size gifts. They will be responsible for managing all aspects of cultivating, stewarding and soliciting from this pool of valued supporters, including Vanguard Society Members, to provide a first-rate donor experience while deepening members’ engagement and financial support. The Mid-Level Giving Officer will also work collaboratively with other departments to enhance the mid-level donor experience, identify and refer major donor prospects to the appropriate team members, and ensure that efficient processes are in place.

Term of Employment:

Full-time

Location:

London (hybrid)

Reports to:

Assistant Director, International Fundraising

Salary:

£30,000 - £35,000

Primary Duties and Responsibilities:

• Manage and maintain a portfolio of Vanguard Society donors and prospects
• Creating engaging donor journeys and presenting opportunities for deeper engagement
• Develop and implement donor-specific plans of strategic communication touches by phone, email and mail. This will include updates on PETA’s progress and victories, messages of gratitude, invitations to events, and asks to donors to increase their financial support. 
• Manage a portfolio of Vanguard Society and mid-level donors, each giving £250 + or with the capacity to make annual gifts at a higher level (at one time as well as cumulatively), including cultivating and stewarding each donor to increase their engagement and giving.
• Solicit and close gifts from assigned mid-level donors.
• Regularly qualify new prospects and donors in their capacity, inclination, affinity, and readiness to give.
• Track and achieve key activity and revenue metrics, while meeting weekly with the manager to report on progress, challenges, and opportunities.
• Ensure that mid-level donors’ database records are updated in a timely fashion. Document pertinent information (meetings, correspondence, notes, etc.) for the purpose of enhancing and developing PETA's donor database.
• Coordinate and collaborate with other teams and colleagues, including legacy, direct response, data, prospect research and communications, to enhance the donor experience and ensure that efficient processes are in place.
• Stay up-to-date on mid-level fundraising techniques and methods used in the nonprofit sector and attend professional-training opportunities as well as weekly coaching and progress reporting meetings
• Conduct oneself in a professional, friendly and truthful manner to donors.
• Perform any other duties requested by the supervisor.
• Acknowledge, thank and recognise donors appropriate to their level of support, and ensure restricted gifts are appropriately allocated
• Work with key PETA staff to find ways to engage donors in our mission, including by meeting supporters face to face or over the phone
• Monitor donors’ motivations and help to contribute to tailor cultivation events
• Maintain a clear understanding of – and the ability to articulate – PETA's objectives as well as details of specific PETA programmes
• Keep all donors in the portfolio up to date on the campaigns and initiatives of PETA and our affiliates
• Document pertinent information for the purpose of enhancing and developing donor profiles, including demographic, donation, correspondence, membership, and personal information for Vanguard Society members
• Maintain and expand knowledge of relevant departmental software (e.g. Raiser’s Edge, NXT, etc) in order to improve communication with donors
• Assist with the preparation and proofreading of mailings and other communications, as needed
• Monitor the acknowledgment process at Woods, working closely with staff to ensure that acknowledgements and welcome packs are sent out efficiently and that queries are passed to us within the agreed timeframe
• Maintain strict confidentiality at all times
• Perform and manage any other projects or duties requested by the supervisor

Qualifications:

• Fundraising experience
• Excellent written and verbal communication skills
• Thorough knowledge of animal rights issues and PETA campaigns
• Demonstrated exceptional attention to detail
• Demonstrated ability to prepare professional business communications
• Proven ability to interact with donors in a professional and personable manner
• Proven ability to manage multiple projects simultaneously and effectively
• Proven ability to take initiative and work independently
• Commitment to PETA's objectives
• Adherence to a vegan lifestyle strongly preferred

The main responsibilities of this role include:

· Respond to supporter queries and feedback across telephone, email, letter or via Orbis UK’s paid social advertising channels. Ensure supporters receive a great experience and feel happy to continue supporting Orbis in future.

· Oversee and deliver thank you communications in response to donations.

· Record and respond to positive and negative feedback when received.

· Update processes on an ongoing basis to ensure they are as efficient as possible. Provide feedback internally on the effectiveness of supporter journeys.

• Assist with the administration of the Raiser’s Edge (RE) database and provide assistance to the Database team when needed.
• Assist the Supporter Engagement Manager in the planning, creation and evaluation of fundraising and communications campaigns where required.

We are looking for a motivated, creative, and organised Engagement and Communications Officer to join our team. This role is a unique opportunity for someone with a passion for building a fairer legal system through impactful events, engaging member outreach, and powerful communications. Working alongside the Director of Development and the Head of Communications, this role will work across teams to maintain and strengthen engagement through events, communications and corporate outreach. You will play an integral role in communicating our work as widely as possible and improving and increasing engagement with our supporters, including our members, donors and corporate partners.

The Engagement and Communications Officer will work to maximise income and support for JUSTICE through events (approximately 45% of the role), communications (approximately 30% of the role) and membership (approximately 25% of the role). They will report to the Director of Development and Head of Communications.

We want someone who can learn and grow in this role so if you don’t have every skill listed but are organised, motivated, and interested in our work then we want to hear from you.

The JUSTICE team currently work in a hybrid manner. Staff members have access to office space in London, however, attendance is currently optional. Our staff enjoy flexible working conditions, 27 days annual leave, plus the week between Christmas and the New Year, 8% employer pension contribution and access to an Employee Assistance Programme.

The application form and candidate pack are below. The candidate pack includes more information about this role including the person specification, the organisation and more details on how to apply. 

The deadline for applications is 11pm on Sunday 19 May 2024. Please mark your email with ‘Engagement and Communications Officer’ in the subject line.

Interviews will be held on Monday 3 June 2024. Candidates will be required to complete a test as part of the interview process.

JUSTICE is an equal opportunities employer. We encourage applications from people of all backgrounds, but particularly welcome applications from individuals from marginalised groups, those with lived experience of the justice system, as well as those underrepresented in the legal professional including women, people of colour, trans and non-binary people, and disabled people.

Please note that we will not respond to any enquiries from recruitment agencies.

About RLS

Refugee Legal Support works in solidarity with people who migrate. We operate in the UK, France and Greece, promoting and protecting rights through legal support, casework, engagement, training and partnerships. We advocate for safe migration and oppose discriminatory immigration systems and policies.

The role

Our recent growth and ambitious plans for the future mean that RLS needs to raise more sustainable funding than ever before. The new Fundraising Officer role will be central to this, playing a key role in the future of the organisation. 

You’ll work closely with the Fundraising Lead to secure the financial support to allow the organisation to thrive and fight alongside more people who need our legal support. 

Your main responsibilities will include:

• Researching, identifying and pursuing funding opportunities: you’ll proactively seek out and apply for funding opportunities to maximise income from trusts, foundations, and other relevant sources.

• Funder relationship management: you’ll build and nurture relationships with existing and potential funders, ensuring their continued support and engagement with our cause.

• Reporting and budget management: you’ll work with the Fundraising Lead to prepare detailed reports on fundraising activities, monitor progress against targets, and design budgets that align with our strategic goals.

• Drafting communications: you’ll draft compelling communications and fundraising materials, utilising your excellent written and verbal communication skills to engage donors and stakeholders.

• Supporting and leading other fundraising initiatives: you’ll contribute to the development and execution of various fundraising strategies, including individual giving and major donor engagement, to diversify and strengthen our funding base.

Who we’re looking for

We’re seeking someone with:

• A track record: we want to see that you have a track record of income generation for non-profit organisations.

• Communication skills: exceptional written and verbal communication abilities, capable of crafting persuasive proposals and engaging stakeholders.

• Passion for our work: genuine interest in and commitment to our mission, eager to make a meaningful contribution

• Strategic thinking: tactical, strategic, and creative thinking skills, with the ability to develop innovative solutions and strategies for fundraising.

• A results-driven mindset with the determination to meet and exceed fundraising targets.

• The ability to simplify complex concepts: our work can be complicated. You’ll need to make it understandable for a variety of audiences.

• Leadership and teamwork: you can work effectively on your own as well as in a team when working towards your work plan targets and objectives.

What you can expect

You’d be joining a driven, friendly and supportive team and can expect:

• Mentorship and Support: the opportunity to work closely with an experienced Fundraising Lead, gaining insights and guidance to excel in your role.

• Strategic contribution: our Fundraising Lead is looking for a partner who can help to shape fundraising strategy and tactics. You’ll help to shape what we do and how we do it. 

• Growth and Development: as a growing organisation, we offer exciting opportunities for professional development and career advancement.

• A Supportive team environment: our team prides itself on its welcoming and supportive approach to those who want to work hard towards our mission and values.

An exciting opportunity has arisen for a Fundraising Officer to join a health related charity. This is a fantastic opportunity for someone who is looking to move into charity sector or an experienced fundraiser who is keen to grow and develop their experience and expertise across multiple areas of fundraising.

• The role will be split between Community fundraising and major donor (50:50)
• As a Fundraising Officer you  will provide general team administration and process support for fundraising; support with Major Gifts thanking, stewardship and recognition.
• You will provide community fundraising support through increased charity visibility across charity hospital sites and implement of new planned workstreams.

In order to be successful, you must have experienced :

• An intuitive, self-starting attitude with the ability to work independently as well as part of a team
• The ability to meet deadlines, manage multiple work streams and prioritise tasks A good eye for detail and previous experience with administration
• Excellent communication skills - verbal and written
• Ability to collaborate with other teams and departments to maximise results
• Positive personal impact and credibility, with the ability to network and build relationships with people at all levels both internally and externally
• Confident ability to engage with members of public and hospital staff about the work of Charity
• Experience of working in an office environment
• Experience of working in customer- or client-facing role (not essential)
• Experience of working in fundraising for a charitable organisation (not essential)
• Experience in utilising a database to input and extract information (not essential)
• Excellent use of Powerpoint, Excel and Microsoft Word

Salary: £34,000

Contract type: Permanent

Location: London, hybrid working 2 days in the office

Deadline: Wednesday 15th May at 5pm

Interview dates: 1st round w/c 20th May

2nd round: w/c 27th May (exc. Bank Holiday)

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Hybrid working with regular travel to our London Bridge Office 

What the job involves 

We’re looking for an Income Processing Executive to join our Data Import Team. This role who will be vital in ensuring our regular giving income continues to grow and help to fund our research to stop prostate cancer killing men.

You’ll be responsible for the day to day running and upkeep of our regular giving customers’ details in our CRM, and for the preparation and submission of weekly payment files to our payment partner. This requires handling data effectively, promptly and above all accurately in line with our business priorities while ensuring best practice and compliance.  

You’ll proactively engage regularly with other teams ensuring that our supporters are given an excellent service, that meets the business objectives of Prostate Cancer UK. 

This role will take responsibility for checking that incoming data matches uploaded data, investigate and resolve discrepancies, and adjust gift data in our CRM, Raiser’s Edge, when required.  

What we want from you 

We're looking for someone with a high attention to detail. You’ll understand the foundations of information architecture, and how data structures underpin real-world actions.   

Being a natural problem solver, you’ll use your initiative to find, address and resolve issues as and when they arise.  You’ll thrive when working solo yet possess the ability to adapt within a friendly team environment and collaborate when needed.

It will be hugely beneficial if you can demonstrate strong prioritisation and decision-making skills and are able to work to tight deadlines with changing priorities.  

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace that represents, and can advocate for, the communities we support.

It’s our ambition to become an anti-racist organisation, and our mission to advance racial equity in the diagnosis and treatment of prostate cancer.

We’re continuously learning more about the needs of our colleagues, and have three amazing People Networks, sponsored by our Leadership team: Pride, Mind & Body and Multicultural.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.

Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.

The closing date is Sunday 19th May 2024.  Applications must be submitted by 23:45 UK time. 

 Interviews: By arrangement. Currently scheduled for the week of Monday 3rd June 2023. 

Conservation Collective (CC) funds solutions to protect the environment, restore nature, and safeguard against climate change. The CC UK charity incubates, launches, and supports locally focused foundations which open new channels of funding to support the most impactful environmental grassroots projects. Our network comprises 20 members, based all over the world, and is growing steadily.

As the demand for our model increases around the world, our income and expenditure are growing in volume and complexity. We are looking for a Finance Officer to support our financial operations through this expansion: recording financial transactions, monitoring internal controls and coordinating with our local foundations about financial management. The role will report to the Finance Director and will work closely with the rest of the team. This is a critical role that is central to the success of building a robust organisation, and there is opportunity for an ambitious candidate to grow in responsibility with it.

Key Responsibilities:

 Carry out day-to-day financial transactions

· Process invoices to support fundraising efforts of local foundations in the network.

· Review vendors invoices as per internal controls and update them to the purchasing ledger for authorisation.

· Conduct on-going reconciliation of bank accounts and donor due diligence.

· Reconciliation of merchant accounts (Just Giving, Donorbox or Paypal) and prompt communication to local foundations and fundraising team.

· Setting up systems to process event, auction or other ad-hoc fundraising campaigns.

· Preparation of Gift Aid reporting on quarterly basis.

· Weekly payments administration using online banking.

· Maintain accurate records of financial transactions on Xero.

· Maintain monthly records of bank payments approval for audit purposes.

Coordinate income recognition with fundraising team members

· Notify local foundations about donations received and log required documentation.

· Provide formal receipts on received donations as requested.

· Reconcile Stripe transactions on Salesforce to maintain accurate donor records.

· Support with income reconciliation between Salesforce and Xero.

Support Finance Director on maintaining accurate financial information and developing ongoing internal controls

· Support creation of management accounts materials for trustees meeting.

· Support quarterly reconciliation of funds with our affiliated network member to communicate re-grants of donations

· Feed into the design of a financial manual – a how to guide for best practice in charity finance and governance oversight.

· Support annual external audit.

Supporting CC to deliver network benefits to local foundations

· Support members of the network with any financial queries.

· Communicate with a variety of internal and external stakeholders (Executive Directors, support team, donors) on financial queries.

· Invoice affiliates on cost recovery of services

Essential criteria:

· A recognized accounting qualification or studying towards the qualification, (CIMA, ACCA)

· Knowledge of bookkeeping and generally accepted accounting principles

· An ability to work quickly and accurately

· A proven track record of teamwork with non-technical colleagues

· Stellar communication skills, verbal and written

· A keen eye for detail

· An ability to work to deadlines

· Able to manage confidential information

· Demonstrable ability to work independently

· Energetic approach to work and a desire to learn

· Passionate about nature and the environment

Strongly desirable criteria:

· Fluent in Xero and Salesforce database

· Awareness of GDPR regulations

· Understanding of Gift Aid and its requirements

· Comfortable with using MS Office suite, Stripe, Just Giving, Paypal.

· Familiarity with complex accounting models (affiliates, branches, restricted and unrestricted funding)

· Experience of working in the charity sector and/or fast paced, entrepreneurial company, that is constantly growing and adapting. 

· Able to speak Spanish, Greek or Italian would be a bonus. 

Benefits: being part of a dynamic, creative, and growing team working to amplify the impact of local grassroots environmental work

· Flexible working as standard (hours and location)

· Flexible holiday allowance

· Private medical insurance

· Discretionary annual bonus

· Salary sacrifice pension scheme

· CPD opportunities

· Possible travel in the UK and internationally  

· Saving the world!

We are currently seeking a highly organised and motivated individual to join our small and dynamic team at Malaria No More UK.

This is an excellent opportunity to contribute to our mission and make a difference. As a Business Support Officer/Administrator, you will provide general administrative support to the Operations team and assist the wider Malaria No More UK Team. Additionally, you will serve as the first point of contact for general enquiries and provide PA duties to the CEO and Leadership team. Join us and be part of our dedicated team working towards ending malaria for good.

Key responsibilities 

•  Assist  the Head of Operations in varied administrative tasks and ad hoc projects.
• Provide PA support to the CEO and Leadership Team.
• Manage diaries and meeting bookings.
• Ensure everyone has the equipment or resources they need to carry out their work efficiently.
• Responsible for office supplies and facilities.
• Work with the Head of Operations to contribute to an efficient, pleasant and effective day to day office and team environment.
• Main point of contact for communications, telephone and organisation email.
• Assist the other teams with general support, mailouts (using Salesforce) and more.
• General administrative tasks for the organisation.
• Manage all team travel, domestic and international.
• Data entry (using Salesforce).

​Qualifications, skills and experience

Essential

• Excellent IT skills, confident in using Outlook, Excel, Word, Power Point and Databases.
• A demonstrably good level of numeracy and literacy.
• Experience working in a support role for a busy team.
• Confident and effective communicator – verbally and in writing.
• Experience of working with external suppliers.
• Extremely well organised and able to manage own workload.
• Committed to delivering accurate work to agreed and sometimes tight deadlines.
• Diary management experience.
• Extensive travel arrangement experience for a team.
• Problem solving skills.
• Ability to work from our office in Millbank, London a minimum of 1-2 days per week. Including every Wednesday.

Key Qualities

• A “can do” attitude and team player with ability to think quickly, proactively AND strategically.
• Practical and hands on.
• We are seeking individuals who are committed to fostering a workplace culture that embraces fairness, kindness and respect towards their colleagues.
• High awareness of Diversity, Equity and Inclusion issues and practice.

MNMUK recognises the value of a team in which people from diverse backgrounds can introduce fresh ideas and contribute to delivering our mission to make Malaria No More. We welcome applications from candidates, regardless of their race, gender, disability, religion/belief, sexual orientation or age.

Staff Benefits Include:

• 10% employer pension contributions.
• 28 days’ annual leave plus public holiday days in the postholders country of residence.
• Private medical insurance may be available for non-UK residents depending on the postholders country of residence.
• Subsidised gym membership
• Fully flexible working opportunities
• Interest-free staff season ticket loan and bicycle loan schemes.
• Continuing personal development opportunities.
• Professional training & qualifications subsidy.

Application and Interview Process

To apply, please send your CV and a covering statement detailing how you fit the role and why you want to work for us. Please also indicate your current salary expectations in your covering statement. We value transparency and aim to offer competitive renumeration packages based on experience, relevant qualifications and market standards.

Closing Date: 19/5/24 – Please note that this vacancy may close early if we receive a sufficient number of applications. Therefore, we encourage interested candidates to apply promptly.

There will be a two interview process conducted via Microsoft Teams.

This job description and person specification is a statement of requirements at the time of writing and is not contractual or exhaustive. It should not be seen as precluding future changes after appointment to this role and it may be amended over time in consultation with your line-manager and the Director.

Senior Housing Officer

We are looking for a Senior Housing Officer who can oversee our specialist supported housing programme. They’ll handle the day-to-day management and maintenance of our houses, engaging with tenants and contractors, monitoring and acting on arrears and line-managing our tenant support officer.

Position: Senior Housing Officer

Location: Stanmore / Hybrid

Hours: Full time - 35 hours per week

Salary: £29,000 - £32,000 per annum

Contract: Permanent

Please note – the organisation will be interviewing candidates as they apply and the role may close early, so early applications are recommended.

To succeed, you’ll understand the importance of suitable housing and be passionate about making that a reality for our tenants. You’ll have excellent communication and administrative skills, be tenacious at ensuring works are carried out on time and be comfortable juggling a busy and varied workload.

Every four hours, someone is paralysed by a spinal cord injury. Aspire is a national charity providing practical support to those affected and our Supported Housing Programme is a key service in our work.

This role is the first point of contact for journalists getting in touch with the Trussell Trust. The role is accountable for handling media enquiries; checking and responding to the press inbox; media monitoring and securing press coverage. The Press Officer will assist with media work through print, online and broadcast news to help build understanding, awareness and consideration of the organisation’s mission and goal. The Press Officer will support and advise colleagues, food banks in the network and external stakeholders to ensure they receive media coverage of strategically important projects.

Role responsibilities 

· Handle incoming enquiries and provide accurate, timely and appropriate responses, briefing journalists in line with the Trussell Trust’s key messages and priorities.

· Build relationships across the organisation, within the food bank network, with external stakeholders such as corporate partners, and with journalists to assist with securing coverage across national, regional and local media to reach new audiences and build cause awareness

· Horizon scan for media opportunities and develop innovative integrated communication plans, overseeing advice, statements, timelines, and key messaging to engage specific audience segments.

· Arrange spokespeople for interviews and support with organising and managing press visits to food banks, as well as photo calls, to support the organisation’s communications priorities and campaigns 

· Circulate regular coverage updates across the organisation and help maintain and develop media databases, key performance indicator reports and other admin systems and processes to ensure continuous improvement 

· Act as the media lead on proactive projects that help build understanding and awareness of both Trussell Trust and the food bank network’s strategic objectives.

· Participate in regular 1:1s and annual reviews, contributing to the identification of objectives and targets, and monitoring of progress towards them 

· Participate in an out-of-hours rota for media enquiries.

Person Specification 

Technical skills and minimum knowledge: 

·  Experience of working within a press office environment/PR

agency with a track record of securing high-impact coverage.

· A confident communicator who demonstrates strong written and verbal communication skills.

· Demonstrates experience of tailoring communication for different audiences and circumstances. 

· Knowledge of UK national, regional and local media and how to leverage them to get key messages out to the public. Some experience of handling media enquiries and speaking to journalists. 

· Has a clear idea of priorities and manages own time appropriately while delivering key outputs and replying to requests in a timely fashion 

Behaviours and competencies: 

· Demonstrate dedication to the values of the Trussell Trust 

· Demonstrates empathy for people from disadvantaged, marginalised or socially excluded backgrounds 

· Commit to occasional need to work outside of normal working hours and to travel throughout the UK 

· Passionate about the work of the Trussell Trust and able to represent it and its values effectively 

· Demonstrates resilience, resourcefulness, flexibility and perseverance 

Role models inclusive behaviours and values 

Welcome to Ada!

We are Ada, the National College for Digital Skills, a high performing technical college with the mission of educating and empowering the next generation of diverse digital talent.

We work with a fantastic roster of partners such as King, IBM, Deloitte, Salesforce and Bank of America and offer an innovative, supportive sixth form experience for our 150+ students that prepares them to be digital pioneers achieving both academic success and, more importantly, setting them up for successful careers in tech. We are passionate about harnessing tech as a tool for social mobility and improving diversity of opportunity and therefore, with the support of our partners,  place a major focus on diversity recruitment. At present over 50% of our students come from low income backgrounds, more than 50% are from Black, Asian or Mixed backgrounds and 23% are young women. We are the top performing sixth form for computer science in the country with >90% of our students going on aspirational digital degree apprenticeships, tech related degree courses or straight into junior technical roles.

This is an exciting time to join Ada in  our new  state-of-the-art campus , just a few minutes walk from Victoria station. This new campus provides us with the capacity to significantly increase our student volumes and meet our ambitious target of transforming 10,000 lives by the end of 2030 while ensuring that we achieve our mission to make  the tech sector more representative targeting 50% of learners to be female, 50% to be from ethnic minority backgrounds and 50% to be from low income backgrounds.

We’re passionate about building a supportive, values driven environment for both our students and staff and this is where you come in!

A message from Tom Fogden, Dean 

This year we are celebrating 10 years since I co-founded the college. So much has changed but our focus on supporting underrepresented people into tech jobs has remained central. This role is situated right at the heart of our mission; your direct actions will help impact the career trajectory of our students. We have dozens of stories of the amazing jobs that our learners have gone on to achieve and the flourishing lives that they are now living. We are looking for someone that can increase the scale and success rates of our apprenticeship applicants so that even more young people can reap the benefits of their unique tech education.

We are interested in finding people who are keen to make a  contribution to our vision.  We are looking for an Apprenticeship Outreach Officer who is  super passionate about our mission, to educate and empower the next generation of diverse digital talent, and is focused on preparing and providing support to our Sixth Formers in their journey through the apprenticeship application process.

If this sounds like you then please do apply.

Key responsibilities of this role include:

• Working with your line manager and where delegated, the Apprenticeship Outreach Programme Manager, to create bespoke events and short courses for potential apprentices.
• Building relationships with our Sixth Form learners through their 2 years at Ada  and helping them prepare for the different stages of the apprenticeship application process.
• Linking apprenticeship opportunities to  specific Sixth formers.
• Social media promotion: working with our marketing manager on SM campaigns to raise awareness of Ada’s short courses, partnerships with employers and open recruitment campaigns.
• Completing the legacy apprenticeship recruitment activity for Autumn 2024 and Spring 2025.
• Shortlisting Sixth Form candidates for any exclusive apprenticeship opportunities.
• Assisting the Sixth Form Outreach and Recruitment team with event planning, administration and delivery including outreach events (Careers Fairs, Open Days, Lift-off days, school visits to Ada and Keep Warm events. (This will involve commitment on some weekends and evenings during busy times.)
• Assisting with wider college events.
• Supporting the Sixth Form recruitment effort as needed through the administration of the application process.
• Keeping accurate records, inputting data into Ada’s systems and exporting relevant information to produce reports and dashboards.
• Assisting with tasks and administration in the wider teams including Reception and Front-of -house, facilities and External Relations.

Key competencies

Essential

• You have a passion for career support and employability.
• You have excellent communication skills including written and verbal, both face to face and on the phone.
• You have the ability to communicate effectively with a variety of audiences; both educational and corporate.
• You are accurate with excellent attention to detail.
• You are a confident user of technology and productivity tools such as calendars, spreadsheets, trackers and databases.
• You have experience working in administration. Experience of  admissions and /  or outreach would be a bonus!
• You are willing to work flexibly, where necessary outside of normal working hours, and to travel around London,  as necessary for the role.
• You are able to cope with a varied workload, to prioritise effectively and to meet deadlines.
• You are willing to develop and demonstrate public speaking skills.
• You enjoy being part of a hard-working, target driven team focused on offering life-changing opportunities to young people with an interest in technology.
• You address issues and challenges proactively and can work with a diverse range of people to achieve your goals.

Desirable

• You have experience working with young people.
• You are an advocate for apprenticeships.
• Experience in customer service with a track record of excellence.
• You are a confident user of Microsoft Office and/or Google suite.
• You have experience of using a CRM system (Dynamics 365 and/or REMS desirable).

Other duties

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline, indicating key areas of activity and may be amended from time to time in light of the changing needs of the organisation.

Safeguarding

Ada, National College for Digital Skill is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share in this commitment. The successful candidate will be required to have an Enhanced Disclosure and Barring Service (DBS) check and references will be sought from previous employers prior to commencing employment. Other related pre-employment checks appropriate to the post will also be carried out.

We care about equity, diversity and inclusion

Ada. National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths. The following principles apply in respect of the College’s commitment to equality and diversity:

● To provide and promote equality of opportunity in all areas of its work and activity;

● To recognise and develop the diversity of skills and talent within its current and potential community;

● To ensure that all employees and prospective employees of the College are treated solely on the basis of their merits, abilities and potential without receiving any unjustified discrimination or unfavourable treatment on grounds such as age, disability, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, gender, gender reassignment, trans status, socio-economic status or any other irrelevant distinction;

● To provide and promote a positive working, learning, and social environment which is free from prejudice, discrimination and any forms of harassment, bullying or victimisation;

● To promote good relations between individuals from different groups.

Applicants with disabilities

Ada is keen to increase the number of disabled people it employs. We, therefore, encourage applications from individuals with a disability who are able to carry out the duties of the post. If you have special needs in relation to your application please contact us.

Sponsorship

Sadly, we are unable to offer sponsorship for this role so can only accept applications from candidates who have the legal right to work and remain in the United Kingdom.

How to apply for the role

Please submit your CV and a cover letter, explaining how your experience to date makes you the right candidate for Ada and this role. In the subject field please write “Application for Outreach and Recruitment Officer'' followed by your name.

Closing date for applications

Thursday 9th May 2024. Interviews are likely to be week beginning 13th May 2024.

Next Steps

Longlisted candidates will be contacted by phone or email and if you haven’t heard from us by May 14th we are afraid that your application has not been successful on this occasion.

Thank you for your interest in the role and good luck with your application!

We are super excited to be working with a wonderful charity as they are seeking a warm and ambitious Customer Services and Central Admin Officer to join their customer services team. This role will play a crucial role in providing excellent supporter care and stewardship, being the first point of contact for supporters and ensuring that their interactions are positive and memorable.

As a part of this role, you will oversee tasks such as donation processing, acknowledgement of donations and gift aid, including creating thank you letters and recording information and interactions with donors accurately on the fundraising database. You will also manage and maintain relationships with external stakeholders monitoring their performance through KPIs and SLAs. This organisation is passionate about team development and will lend a great path to your career progression.  

As an excellent Customer Services and Central Admin Officer, you will need:

• Strong income processing knowledge and experience  
• Track record of providing excellent and outstanding customer service to donors
• Strong attention to detail, problem solving and communication skills including ability to liaise with external stakeholders
• Ability to work as a team player and independently with proven track record of working on own initiative

Salary: £28,000 – £32,00
Location: London-Hybrid
Deadline: ASAP

If you would like to have an informal discussion, please call Chloe on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, and supporting people to find their perfect role within the not-for-profit sector.

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

If enough applications are received the charity reserve the right to end the application period sooner.

We are recruiting a temporary finance officer for a human rights charity. You will need strong experience in finance working in month end tasks and reporting . The role is for 2 months +

Hybrid working min 2 days in the office

The Role
Month-end tasks
Process supplier invoices and staff expenses and prepare weekly payment runs in Sage 50 Accounts software.
Send remittance advice to suppliers.
Import staff expenses transactions from Expense's into Sage and reconcile staff accounts to Purchase Ledger in Sage.
Reconcile supplier records within the Purchase Ledger ensuring it is accurate and up to date.
Working with the Database & Insights Officer, post monthly bank receipts and income journals to Sage 50.
Monthly reconciliation of bank, Stripe and PayPal accounts to bank statements.
Reconcile credit card statements monthly.
Prepare and post monthly prepayment journals to Sage.
Prepare monthly reconciliations of income in Sage against Fundraising figures, explaining any variances.
Prepare monthly cashflow statements for review by the Head of Finance.
Reporting
Support the Development team with Donor reporting.
Prepare monthly budget vs actual reports for project teams.
Produce Sage expenditure reports for the Development and Program teams upon request.
General
Monitor the Accounts Payable mailbox responding to emails and requests in a timely manner.
Support the HoF and Development team with any other ad hoc tasks as required.

The Candidate
Extensive experience working in Finance to officer or senior officer officer level
Reconciliation
Working experience with Sage50.
Qualified or Pursuing formal accounting qualifications.
Understanding of charity accounting
Strong IT skills

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

The role

This role plays a vital part in ensuring the efficiency of our HR operations and the smooth running of our office.  You will provide administrative support across the full spectrum of the HR employee life cycle, from recruitment through to retirement, and ensure our office is a professional and welcoming space for staff and visitors.

Key responsibilities of the role include:

• Administration duties related to day to day operations of the HR function; including recruitment, new starter onboarding, staff development support and training coordination.
• Maintaining employment records and updating internal databases.
• Monitor and maintaining stationery stock levels, office stock and kitchen supplies.
• Serving as the initial point of contact for all employee-related queries.

The ideal candidate

To be considered for this role you should meet the following criteria:

• Have a clear understanding of the role HR plays within an organisation; specific HR experience is desirable but is not essential if you can meet all other requirements.
• Skilled in prioritising workload, managing time efficiently, and adeptly handling
  conflicting priorities to meet deadlines.
• Detail orientated; able to ensure accuracy and precision in all tasks and
  documentation.
• Strong communicator - able to clearly communicate and have good listening skills.
• Able to sensitively and carefully manage confidential information.
• Demonstrate a positive, proactive 'can do' attitude, addressing challenges and seeking opportunities for improvement.

About us

For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance misuse issues. Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets.

Benefits

• 27 days holiday plus bank holidays
• Generous pension scheme
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Monthly reflective practice
• Wide range of learning & development opportunities 

To apply:Please upload your CV with a covering letter, detailing how you meet the job specification by the closing date.

Interviews:Please note that we will interview on a rolling basis and therefore encourage early applications.