Database Service Manager Jobs in Manchester

Philanthropy Manager 

Job Description and Person Specification 

Reporting to: Head of Philanthropy in the Fundraising Team 

Location of Work: Home based. The post holder will be expected to travel to meet donors, travel to away days and team meetings in London. The role may involve some irregular travel throughout England and Scotland. Expenses will be paid in line with our Travel and Expenses policy. 

Contract Type: Ideally full-time, 35 hours per week, although part time / flexible hours may be considered. The role may require occasional evening and weekend work  

Contract Length: Permanent

Salary: £37,500 

BACKGROUND 

Magic Breakfast is a registered charity that exists to make sure no child or young person is too hungry to learn. We provide nutritious breakfasts and expert support to primary, secondary, ASN/SEND schools and pupil referral units in disadvantaged areas of England and Scotland. Providing a daily school breakfast ensures that every child and young person feels included, equal and set up for success. Magic Breakfast works to be part of the solution to end child morning hunger for good through our campaigning, research and advocacy work with politicians and decision-makers. 

This is an exciting time to join Magic Breakfast if you wish to make a difference to the lives of children. We are expanding our team to meet the challenge of ending child morning hunger, both for now and for good. 

JOB PURPOSE 

Magic Breakfast’s mission is to end child morning hunger in the UK now and for good the Philanthropy team’s role is to develop and deliver the charity's high net worth individual giving programme in line with Magic Breakfast’s strategic priorities to enable our organisational growth against our mission. 

We are seeking to grow income through further cultivation and stewardship of our potential and existing donors. Our High Value Giving teams are forecast to collectively raise £5.1m in 2021/22, up from £4.6m two years ago in 2019/20. The team includes partnerships with charitable trusts and foundations, corporate organisations, and high-net-worth individuals. 

Reporting into the Head of Philanthropy, this role will have a particular focus on ensuring that Magic Breakfast is offering the highest quality of donor care from start to finish, and building and developing our prospect pipeline.

We’re looking for a proactive person with excellent relationship building, cultivation, solicitation and stewardship skills as we seek to build our prospect pool, enhance or supporter journey and achieve our ambitious fundraising targets.

The Philanthropy Manager will have the opportunity to be innovative and creative, to create and test impactful donor journeys and engagement opportunities so Magic Breakfast’s supporters feel valued and can understand the transformational difference they are making to hungry children and their learning in the UK. 

KEY RESPONSIBILITIES  

Income generation and donor stewardship and prospect development 

• Manage your own portfolio of donors, providing excellent stewardship and strategies to uplift and secure multi year donations 

• Work with Corporate, Trusts and Individual Giving teams to identify potential major donors and high value regular givers within Magic Breakfast’s donor portfolio and implement plans to develop these relationships; 

• Work with the Head of Philanthropy and Prospect Researcher to build a Philanthropy prospect pipeline 

• Write accurate, inspiring and compelling fundraising propositions and reports for potential and existing major donors 

• Review and make recommendations for improvement of our existing donor journey, building a calendar of engaging content and touchpoints throughout the year. 

• Lead on devising, developing and organising bespoke events for donors and prospects 

• Complete timely event reviews to improve and inform future decision making and planning.

• Work in partnership with the wider fundraising teams to provide excellent supporter care to all event attendees and stakeholders. 

• Support the Head of Philanthropy to build relationships with senior volunteers to garner their support with hosting and supporting events to connect us to, and unlock, their networks. 

• Use our CRM database (Salesforce) to log KPIs, project and reconcile finances and manage supporter relationships 

• Use KPIs to adapt strategies and drive activity 

• Be responsible for ensuring an up-to-date bank of engaging content and materials for existing partners, including but not limited to, commissioning video content, compiling reports and building case studies. 

• Scan the external environment for trends, insights, ideas and best practice that could benefit the High Value Giving teams and Magic Breakfast’s work, making recommendations for improvements and leading on opportunities as they arise.

Internal 

• Work with wider Fundraising team to help create and deliver cross departmental  events, and identify referral opportunities (to Trusts and Corporates) 

• Develop strong relationships with Service Delivery and Policy and Engagement colleagues, involving them in meetings with donors where appropriate to strengthen those relationships and engage them further 

• Work with Service Delivery to identify, plan and co-ordinate school visits for donors and prospects 

Financial processes, reporting and due diligence: 

• Ensure all donations are thanked and recorded in a timely way, and logged accurately on salesforce 

• Support Head of Philanthropy in accurately forecasting philanthropy income for each financial year, and ensure forecast income is updated monthly. 

• Contribute 

•  to the philanthropy budget and goal with wider awareness of org and F&D goals 

• Work with Prospect Researcher to ensure all due diligence checks on donors are completed, and that they meet our criteria in our ethical fundraising policy, flagging any risks upwards for resolution. 

General 

• Contribute to team meetings, sharing best practice and supporting team members where necessary 

• Help to maintain a positive working environment; keeping the vision of Magic Breakfast at the heart of everything we do 

• Uphold a culture that keeps children and young people at the heart and encourages openness, collaboration, bravery, compassion and a solutions-focussed approach 

• Work collaboratively across the organisation more widely to build good working relations across the organisation and provide ad-hoc support to other teams and members of staff 

• Adhere to all Magic Breakfast policies and procedures 

• Ensure that all activity is compliant with current legislation, GDPR and child safeguarding requirements (training provided) 

• Participate in occasional work-related events at external venues and perform support related activities, as required. Be willing to undertake occasional work outside of regular office hours and UK travel 

• Undertake any other duties commensurate with the role 

PERSON SPECIFICATION 

Knowledge and Experience 

• Experience planning and managing meaningful donor cultivation and stewardship events to achieve strategic objectives 

• Experience delivering Gala or large special events with proven financial results 

• Experience of managing income and expenditure budgets 

• Experience of working with external event operations crews and contractors

• Experience of management of event and volunteer staff 

• Experience of upward management and working with senior volunteers / Trustees 

• Knowledge of high value fundraising techniques covering corporates, trusts and major donors, including a clear understanding of the needs of the supporter journey 

• Experience of using a fundraising database (ideally Salesforce) 

• Up to date knowledge on Code of Practice and Data Protection Act and commitment to keeping up to date 

Skills and Abilities  

• Highly organised with attention to detail, and an ability to work autonomously and be a confident decision maker in a fast-paced environment

• Effective and thoughtful verbal and written communication skills 

• Experience of managing a varied workload and balancing conflicting priorities to meet deadlines 

• Excellent interpersonal skills and the ability to deal sensitively and diplomatically to collaborate with multiple stakeholders, both internal and external 

• Ease with using IT packages such as Word, Excel, Outlook, and PowerPoint, and presenting in a format that meets the needs of colleagues

• Ability to keep accurate and up to date records, sharing information as and when appropriate 

• Ability to adapt existing processes to meet the needs of the organisation

• Skilful management of risk and opportunities with ability to escalate appropriately 

• An understanding of Health and Safety regulations and other regulations as they apply to events 

Other  

• Passion and commitment to Magic Breakfast’s aim of alleviating morning hunger as a barrier to learning for children in the UK. 

• Share Magic Breakfast’s commitment to Diversity, Equality and Inclusion within the workplace. 

• Willing to travel within the UK occasionally for meetings and other events (Covid permitting). 

• Experience of working for a charity, especially in the area of children and young people, desirable but not essential.

WHAT WE OFFER

At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to bring their whole self to work.

Please click below for our job pack

APPLICATION PROCCESS

Should you wish to discuss the role before applying please email our People and Culture Team, hr @magicbreakfast .com

Shortlisting - 30th September – 2nd October

Interview 1 - 8th and 9th October

Interview 2 - 15th and 16th October

We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

Location: Remote (UK based) / Bristol / London

Salary: £29,450 (Grade 3) per year pro rata (plus Inner London Weighting of £3,483.94, if eligible)

Length of contract: 4 month fixed term contract with the potential to extend

Hours per week: 22.5

Closing date: We reserve the right to adapt the advert at any time per organisational circumstances and to close this vacancy early for the role. Therefore, if you are interested, please submit your application as early as possible.

Interviews: Interviews will be scheduled on a rolling basis

Who are Women’s Aid?

Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of just under 180 organisations which provide over 300 local lifesaving services to women and children across England. For 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.

Our support services, which include our Live Chat, the Survivors’ Forum, the No Woman Turned Away Project, the Survivor’s Handbook, Love Respect (our dedicated website for young people), the national Women’s Aid Directory and our advocacy projects, help thousands of women and children every year. 

 

Purpose of the Training & Admin Officer role: 

As Training & Admin Officer, the successful candidate will play an integral role in the delivery of the On Track program, specially it’s training programme and provide support for the wider Research and Evaluation team. On Track is Women’s Aid case management and outcomes monitoring system. It has been designed to empower local domestic abuse services to collect robust evidence of impact as part of their everyday work

 

Key duties and responsibilities of the Training & Admin Officer:

• Monitor incoming enquiries about On Track from members and organisations, keeping accurate records of interested services, answering queries and following up with those services who have expressed interest.
• Provide information and updates to organisations using On Track, produce bi-monthly On Track Insider newsletter
• Deliver workshops on OASIS On Track, its forms and its processes and on monitoring and evaluation and demonstrating impact.
• Monitor the On Track email inbox and answer enquiries from organisations using the system and advise on best course of action.
• Maintenance and administration of our e-learning platform
• Support in the promotion of the On Track workshop program, including drafting communications
• Maintenance of the Research & Evaluation Teams mailing lists using the CRM
• Sending out mailings on behalf of the Research & Evaluation Team
• Covering of Research and evaluation inboxes where needed
• Support in set up and delivery of Research and Evaluation events, mainly online webinars
• Other support or tasks required by the Research and Evaluation team

What we are looking for in our Training & Admin Officer:

• Knowledge and understanding of how organisations can collect, analyse and use impact and outcomes data and the range of methods and tools that can be used.
• Knowledge and experience of delivering online training
• Understanding of domestic abuse and it’s impacts on women & children
• Experience of group facilitation and of building/maintaining strong relationships
• Excellent verbal, written and computer skills
• Detail orientated and the ability to work to a high standard of accuracy
• Ability to provide training and support, ideally on the use of case management systems and around research, monitoring and evaluation

Benefits of joining us as our Training & Admin Officer include:

• Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
• Valuable Pension Benefits: a generous 7% employer contribution.
• Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
• Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
• Making a Genuine Difference: in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England.

How to apply? 

• Please submit your CV via email. 
• Please ensure that you also complete the EDI form and send all completed paperwork to our recruitment email address. (Please clearly mark your name and the role title in the subject line of your email).

NB:

• Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
• If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
• All posts, including remote posts, must be based in the UK.
• Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
• Please read our Single Sex Statement on our website
• Please note that applications will be reviewed, and interviews arranged, on a rolling basis, so for the best chance of success, please apply ASAP.

We're looking for values-led, content-minded database-loving, marketplace enthusiast to join us at We Are In Beta as our School Service Provider Directory Manager.

Your role will be to build, manage and promote a community driven database of school service providers and organisations members of our 18,000+ community recommend to each other.

Why?

Finding and quality assuring providers on a limited budget in schools is hard. The database will help school leaders do just that so they can spend more time delivering the best education possible to their students.

 

About We Are In Beta.

We Are In Beta is an online community of 18,800+ school leaders and teachers which helps them share and learn how they get the best outcomes for their students.

We believe most of the solutions to schools’ problems are in schools already. Or at least, in the minds of the brilliant people who work in them.

Our job is to find them and share them widely, so nobody has to figure it out on their own.

Imagine a day when you can find someone - or something  - that can help solve any problem you’re facing, whenever you need it.

A day when every student has leaders and teachers who are equipped with the most successful strategies and networks to improve their education.

Join us to help us build that future for our schools.

We - schools - Are In Beta - always learning.
 

What do we do?

To work towards that future:

1. We research great practice so our members can discover it and be inspired by it.

2. We produce and share practical content with great schools through events, webinars, podcasts and resources - so they can learn from others’ successes (and the failures too).

3. We build communities of practice so colleagues can meet and grow together

Some stats we’re really proud of:

In just 4 years we’ve grown the online community to over 18,800 school leaders and teachers.

• 3,400 - MATs and schools we are connected to

• 2500+ resources have been shared by our members - if each one on average takes two hours produce - in reality it's probably more - that’s more than… 

• 3.1 years' worth of others’ work each and every one of our members can access just by being a part of the community

• 3,710 policies and resources from successful schools and MATs we have curated, analysed and shared.

• £1,500 - the amount we save a school each time they access the research they ask us to do for them.

• 870,000 hours - the number of hours it would have taken members to discover the insights we've shared with them had they done the research on their own in silos.

• £25 million - the amount it would have cost schools had they funded those research hours themselves 

• 1.5 million - the number of miles our members would have had to have travelled to meet our expert presenters in case study schools had our community not existed online.

• 8,500 people came to the National INSET Day in Dec 2020 when the government left schools with almost no time at all to plan an end of term INSET. 

We are just getting started. Join us to write the next chapter

What's the role?

Your role will be to design, build, grow and promote a database of organisations, who offer products and services to schools, which have been recommended to by our members.

How you’ll be driving our mission forward

• Research and map the education marketplace

  • Understand the challenges schools buy in services to solve

  • Learn about the different providers who exist to solve them

• Design, build and manage the database school service providers

  • Define and codify the data architecture which governs the database

  • Categorise the providers by type, objectives, buyers, beneficiaries and more

  • Use no code tools to build and operate the directory

• Produce top of funnel content to promote the database, which attracts schools and providers sign up and contribute to it

  • Set and manage schedules of promotional content

  • Write valuable, practical, sharable and engaging posts on LinkedIn and Twitter about the providers and the database

• Design and build the user experience and information flows

  • Map out users journeys (both schools and providers) through the directory experience

  • Design and write sign up forms so schools and providers can access the database

  • Design and write submission forms so schools can nominate organisations and organisations can request to join the database

• Automate processes to improve user experience and your administration workload

  • Design information flow processes which manage engagement on both school and provider side

  • Use tools like Zapier, Aitable, Email and HubSpot to automate information flow and email notifications

• Cultivate a community driven approach to building the database

  • Encourage school leaders to make nominations of organisations who should be included

  • Encourage providers to request they be included and contribute testimonials

• Research and design quality assurance mechanisms

  • Design ways to gather quality assurance information from schools

  • Design ways for providers to demonstrate their impact

Who are you?

• You believe in the power of education and social justice

• You believe the answers to most of education's problems are in schools already (but understand some need some external help).

• You believe schools should be able to access quality assured provision at an affordable price without spending weeks researching.

• You value diversity in all respects.

• You love researching and discovering new solutions, organisations and marketplaces.

• You have a keen interest in marketplaces and review platforms like Uber, Airbnb, Checkatrade, Trip Advisor, Trustpilot

• You are a project manager who plans, tracks and delivers on objectives across several workflows on time, every time.

• You are comfortable managing different audiences who maybe at different stages of their customer life journey

• You have a spreadsheet (with pivot tables) for pretty much everything and like to design systems and processes to make things more efficient

• You're happiest when you are classifying complex systems into simple categories

• You get huge satisfaction from designing systems that create smooth information flow

• You relish using new technologies

• You enjoy planning and writing valuable top of funnel content on social media eg Twitter and Linkedin

• You get a kick out of designing lead magnets and getting sign ups

• You enjoy developing relationships from scratch often by email or social media

What experience do you have?

It’s not essential you tick every box. But the more boxes you can tick the better. It goes without saying, we can help you gain and learn from the experiences you haven’t had yet.

• Ideally, you are/were an experienced teacher and/or school leader with experience of working with 3rd party service providers

• You've had experience buying from (or at least working with) external organisations in schools and evaluating the impact of their work OR you've worked for an organisation that sells into schools in their marketing and sales departments

• You have a strong understanding of the types of problems service providers work to solve, which organisations exist in the education marketplace, the different types and their approaches and who the key buyers, users and beneficiaries of their work might be in schools.

• You've managed a school budget (or at least understand how tight they are) OR you've managed/fed into a marketing/sales budget at a school service provider OR worked in their sales/marketing department

• You’ve designed, built and managed databases/directories with low/no-code tools like Airtable, Webflow, etc

• You have experience of integrating platforms and building automations with tools like Zapier, Airtable, Hubspot, Gmail etc

• You’ve designed, produced and promoted effective lead magnets and sign up mechanisms

• You've designed slick user experiences and information flows using forms, databases and email

• You’ve crowdsourced content from audiences to leverage their collective knowledge using things like Google docs

• You’ve used social media to research and.promote your work consistently and effectively

• You’ve written top of funnel content on Twitter / LinkedIn that gets a lots of likes, comments and shares

What are the benefits?

• Exposure to the most inspirational and impactful school leaders and education organisations in the country

• Opportunity to work within an early-stage, mission-driven organisation and shape its direction

• Flexible working culture/flexible working hours

• Pro rata £28,000-£33,000 dependent on experience

• Project-based and/or part-time contract based on performance milestones for the right candidate available

• Free membership to all of our premium spaces across the community worth up to £1,197+VAT

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status or disability status.

Location:

• We are a fully remote team.
• We checkin daily online.
• We meet monthly face to face in London. 

Role Scope and Time Commitment?

• This role is initially 1 day week role for 52 weeks a year.
• Early success could grow this to into 2-3 day a week role within 6 months.
• There is huge scope for it to grow into a full time Partnerships Manager, Head of Partnerships and eventually a Director of Operations role depending on success.

Timeline:

• Applications open: 28th August 2024

• Deadline for applications: midnight Sunday 15th September

• Invitations to complete assessment task: weeks beginning 9th September and 16th September

• First round interviews: weeks beginning 16th and 23rd September

• Second round interviews: weeks beginning 23rd and 30th September

• Notification of decision /appointment : week beginning 7th October.

• Start date: mid October

We expect this to be a popular role.

We will be inviting people to interview on a rolling basis.

We advise submitting an application early.

How do you apply?

   To apply for the role please

1. register your interest here no later than midday on Thursday 12th September AND/OR
2. complete the application form we'll send you by the deadline above

  For the application form you’ll need:

1. CV - max 2 sides

2. Covering letter - outlining

   1. why you want to apply

   2. how your values, knowledge, skills and experience make you the best person for the role.

   3. a PS section at the bottom with confirmation of where you saw the job role; confirmation of your current salary and notice period; whether you have the right to work in the UK and a valid criminal check with the Disclosure and Barring Service (DBS); any links to any portfolios/bodies of work you have completed in the past to demonstrate what you are capable of (this could be reports, writing, performance figures, social media campaigns, articles, videos); and indication of whether your availability will be limited during the recruitment period.

3. Contact details of references

For an informal and confidential discussion about the role prior to application, please contact the Founder  @niallalcock on X/Twitter or DM Niall Alcock on LinkedIn

About The Role
Closing date:16th September
Contract: This is a fixed term contract opportunity for 12 months.
 
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
 
Are you a looking for a new developer role opportunity allowing you to lead on and deliver amazing products on our core Salesforce application suite? Then this is the role for you!

Reporting to our Head of IT and working closely with our amazing Product Owners you will be responsible for leading new applications built on our Salesforce platform (SaaS). You will work with a small team of five developers working to deliver value to our mission to support anyone affected by dementia.

You will have a strong Salesforce development background allowing you to also support and improve existing services and improve ways of working in line with good practice.

You will be responsible for:

- Leading on specific projects to develop services built on Salesforce that support our core mission of supporting anyone effected by Dementia.
- Experience of using CRM systems.
- To align with Salesforce best practice and standards.
- To advise product owners on the best approach to solving business problems.
- Develop appropriate testing approaches with Test Manager.
- Supporting Enterprise Architecture work where required.

Alzheimer's Society have recently been named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is fantastic indication of how far we’ve travelled over the past few years.

We would love to welcome more outstanding people to join our exciting journey to make the greatest difference for people affected by dementia.
 
About you

We’re looking for someone with the following skills and experience:

- Current experience of developing products on Salesforce platform
- Experience of developing solution designs in line with business needs
- Skills in APEX development and custom Lightning Web Components
- Expertise with Salesforce Experience Cloud
- Experience with incoming and outgoing API integrations including Apex REST Webservices
- Strong knowledge of database design principles

Person Specification

- Verbal and written communication skills to liaise with a diverse range of stakeholders.
- Excellent IT skills and extensive experience/knowledge on using Microsoft packages.
- Work collaboratively and be able to prioritise your workload effectively.
- Strong analytical and interpretation skills.
- Excellent organisational skills and great attention to detail.
- Advocate for Alzheimer’s Society, demonstrating passion and resilience to make a difference.
- Be a self-starter and incredibly motivated

We are looking for a brilliant community writers programme manager to grow the number of Multi Academy Trust (MAT) and school leaders writing short articles about their work inside our online community of 18,000+ school leaders and teachers. 

Your role will be to design the community writers programme, invite MAT and school leaders to write about their work on our platform and support them to write their very best stuff so they can achieve their writing and career goals.

Why?

So MAT and schools can learn what’s working (and what isn’t) from each other and deliver the best education possible to their students.

About We Are In Beta.

We Are In Beta is an online community of 18,800+ school leaders and teachers which helps them share and learn how they get the best outcomes for their students.

We believe most of the solutions to schools’ problems are in schools already. Or at least, in the minds of the brilliant people who work in them.

Our job is to find them and share them widely, so nobody has to figure it out on their own.

Imagine a day when you can find someone - or something  - that can help solve any problem you’re facing, whenever you need it.

A day when every student has leaders and teachers who are equipped with the most successful strategies and networks to improve their education.

Join us to help us build that future for our schools.

We - schools - Are In Beta - always learning.
 

What do we do?

To work towards that future:

1. We research great practice so our members can discover it and be inspired by it.

2. We produce and share practical content with great schools through events, webinars, podcasts and resources - so they can learn from others’ successes (and the failures too).

3. We build communities of practice so colleagues can meet and grow together

Some stats we’re really proud of:

In just 4 years we’ve grown the online community to over 18,800 school leaders and teachers.

• 3,400 - MATs and schools we are connected to

• 2500+ resources have been shared by our members - if each one on average takes two hours produce - in reality it's probably more - that’s more than… 

• 3.1 years' worth of others’ work each and every one of our members can access just by being a part of the community

• 3,710 policies and resources from successful schools and MATs we have curated, analysed and shared.

• £1,500 - the amount we save a school each time they access the research they ask us to do for them.

• 870,000 hours - the number of hours it would have taken members to discover the insights we've shared with them had they done the research on their own in silos.

• £25 million - the amount it would have cost schools had they funded those research hours themselves 

• 1.5 million - the number of miles our members would have had to have travelled to meet our expert presenters in case study schools had our community not existed online.

• 8,500 people came to the National INSET Day in Dec 2020 when the government left schools with almost no time at all to plan an end of term INSET. 

We are just getting started. Join us to write the next chapter.

What's the role?

Your job will be to design and deliver the community writers programme with the aim of maximising the number of MAT and school based writers who share their work on our platform so that members can learn how they achieve their results. 

• Designing and delivering the community writer programme

  • Designing the partnership offer between writers and our community

  • Producing materials that communicate what the programme is about: its aims, benefits and how it works

  • Define editorial guidelines which help us achieve our mission in line with our values

• Building the ultimate edu-blogging database

  • Design, build and maintain a list of serving MAT and school leaders who write online and their blogs

  • Add to the database by reading and sharing the blogs you find via social media

  • Grow the database through reader nominations and writer submissions

  • Post about the database on social media

• Developing relationships with MAT and school-based writers

  • Reach out to MAT and school-based writers to learn more about their work

  • Invite them to join the community and the programme

  • Work with them to evolve the programme

• Supporting MAT and school-based writers to write their best stuff and achieve their career aspirations

  • Understand why they write and help them to do it even better

  • Offer supportive accountability, feedback and resources you have created to help them generate as much engagement as possible

  • Promote their work to the widest audience possible so they can make the biggest impact possible 

• Managing content schedules

  • Planning which topics writers can and should be writing about and when

• Evaluating the impact of the programme

  • Define the measures of success

  • Evaluate the performance of the programme against them

  • Improving how it operates

Who are you?

• You love education and/or teaching with a particular interest in MAT leadership
• You love researching and finding great practice in schools
• You are always learning (and professionally nosey)
• You believe the answers to most of education's problems are in schools already
• You value diversity in all respects
• You enjoy developing relationships from scratch often by email or social media
• You're happiest when you are helping others achieve their goals while bringing people together
• You have a spreadsheet for pretty much everything and like design systems and processes
• You relish using new technologies
• Yuo have a keen eye for good writing

What experience and track record do you have?

It’s not essential you tick every box. But the more boxes you can tick the better. We can help you gain and learn from the experiences you haven’t had yet.

• Education and/or school leadership and teaching: Knowing how the MAT and school system works is a must. Knowing who does what role in MATs will help bring the right writers into the right conversations at the right time. Knowing and understanding the kinds of problems and types of conversations school leaders and teachers is also essential for this role

• Edu blog and press reading: Reading education blogs and press is something you love and do in your spare time to fuel your curiosity and keep you learning and meeting new people.

• Programme/partnership/volunteer management: Understanding what one side of a partnership needs and designing what the other side will deliver for mutual benefit is something you are good at. Tracking the impact is also important.

• Project management: Planning, tracking and delivering on project objectives across several workflows on time, every time is what gets you going. Managing multiple audiences who are likely to be at different stages of their engagement cycle.

• (Copy)writing: Writing is something you do and/or have dabbled with. Designing and writing posts and emails that convert - whether they be writer invitations, promotional posts or writer support materials. You have a keen eye for good writing and articulating why it’s good.

• Editorial / journalism experience: Having a keen eye and nose for a story. Setting expectations for delivery of writing, communicating those expectations and helping either to work within them and improve their game

• Search Engine Optimisation (SEO) - Having an understanding of SEO, key word research and on page SEO will help.

• Creating support materials: Designing and producing material that lays out expectations and provides frameworks to help others deliver and improve is something you excel at.

• Social media use/management: Using social media platforms to find and learn from MAT and school leaders, who tweet, post and write about their work and careers is something you are experienced in.

What are the benefits?

• Exposure to the most inspirational and impactful MAT Education Leaders in the country 
• Opportunity to work within an early-stage, mission-driven organisation and shape its direction
• Flexible working culture/flexible working hours
• Pro rata £29,000-£34,000 dependent on experience. Initial temporary 12 month contract.
• Project-based and/or part-time contract based on performance milestones for the right candidate available - this role is approximately 1-2 days a week with scope for it to grow from there based on success
• Free membership to all of our premium spaces across the community worth up to £1,197+VAT

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status or disability status.

Location:

• We are a fully remote team.
• We check in daily online.
• We meet monthly face-to-face in London. 

Can this role be shared on a part-time basis?

We’re open to the role being shared by more than one person if we can find the right mix of people and their availability to work part-time and openness to share it.

Project Scope and Time Commitment?

We plan to evolve this role in 3 phases.

• Phase 1 - focus on building a community of Directors of Education and School Improvement Leaders writing inside the community (1 day a week for 3-6 months)
• Phase 2 - widen the focus on building a community of secondary school leaders writing inside the community (additional 1 day a week from 3-6 months following the start of phase 1)
• Phase 3 - expand the role to make it a nearly full-time role managing multiple communities of writers who focus on different aspects of education.

The more successful each phase is, the greater the scope to expand the role is. We'd love to grow it with you.

Timeline:

• Applications open: 28th August 2024

• Deadline for applications: midnight Sunday 15th September

• Invitations to interview and complete assessment task: weeks beginning 2nd September; 9th September and 16th September.

• First round interviews: Week beginning 16th September

• Second round interviews: Week beginning 23rd September

• Notification of decision /appointment: week beginning 30th September or 7th October

• Start date: as soon as possible.

We expect this to be a popular role.

We will be inviting people to interview on a rolling basis.

We advise submitting an application early.

How do you apply?

  To apply for the role please

1. register your interest via our website no later than midday on Thursday 5th September AND/OR
2. complete the application form by the deadline above

 For the application form you’ll need:

1. CV - max 2 sides

2. Covering letter - outlining

   1. why you want to apply

   2. how your values, knowledge, skills and experience make you the best person for the role.

   3. a PS section at the bottom with confirmation of where you saw the job role; confirmation of your current salary and notice period; whether you have the right to work in the UK and a valid criminal check with the Disclosure and Barring Service (DBS); any links to any portfolios/bodies of work you have completed in the past to demonstrate what you are capable of (this could be reports, writing, performance figures, social media campaigns, articles, videos); and indication of whether your availability will be limited during the recruitment period.

3. Contact details of references

For an informal and confidential discussion about the role prior to application, please contact the Founder  @niallalcock on X/Twitter or DM Niall Alcock on LinkedIn

The Sociological Review Foundation is seeking its first Development Manager to join its team. This role, reporting directly to the Operations Director, presents a unique opportunity to drive the organisation’s strategic growth initiatives and fundraising calls, expand partnerships, and generate revenue through the sale of services.

Want to work with a team that does something worthwhile? We are proud to work together to Beat Macular Disease – and this has been recognised by The Sunday Times Best Places to Work 2023 list.

Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.

To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to Beat Macular Disease forever.

The Trusts & Philanthropy Fundraising Manager role is a vital part of this vision and your excellent writing skills and relationship building will help us achieve our ambitions.

Working closely within our friendly and results driven Trusts and Philanthropy team, you will manage your own portfolio of charitable trusts and support the developing major donor and statutory funding relationships as required. You will be helping us Beat Macular Disease by talking with funders and writing bespoke funding applications for support services, medical research and core costs. Diligently recording all relationship information and communications on our database.

We are looking for someone who:

· Knows their Stuff when it comes to excellent written communication skills to produce content that is inspiring, concise and informative, someone who can…

· Make It Happen by working proactively under their own initiative, and finally someone who…

· Shows They Care in the way they speak with our funders and the way they work and support colleagues across our teams.

Does this sound like you?  If so, we would love to hear from you and chat about this role in more detail.

As part of the interview process, you will be required to complete a written assessment.

In return, we provide a great working culture – we do something worthwhile and are proud to work together to Beat Macular Disease – as recognised by our inclusion in The Sunday Times Best Places to Work 2023 list. 

We offer flexible working options, 26 days annual leave, rising to 27 after one years’ service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution.

We are passionate about treating people fairly and as equals, doing so is instinctive to us. We know that to Beat Macular Disease for all we have work to do. That’s why we are keen to hear from people of all backgrounds who have the skills and experience we are looking for. We particularly encourage applications from people from under-represented groups, to help ensure what we do and how we do it is inclusive – for everyone.

We are looking for an enthusiastic, knowledgeable, and experienced Communications and Events Manager to join our small but very impactful team.

This role is essential in enhancing the visibility and impact of our charity's vital work. You will do this through effective communication outputs, with a focus on digital, and well-organised virtual, regional and national events.

The Communications and Events Manager will lead on overall execution of TSA communications and events, working closely with the Joint Chief Executive. The role is one of the most front-facing and proactive offered at the TSA.

In return for your hard work, the candidate can expect a competitive salary, high level of autonomy and trust, a fluid team structure, and very flexible home working. All of this while making a massive difference every day to the lives of thousands of people in the UK.

Key responsibilities

Communications

• Lead in the development of communication outputs across all aspects of the TSA’s work in support and information, research, fundraising and campaigning. This will include a major focus on filmed media and editing of short clips as well as building a library of case studies
• Lead in the development of an effective internal and external communications strategy. The strategy should provide direction on how communications pieces are created internally, as well as how communications are presented to different audiences
• Lead in ongoing content development for the TSA’s daily activities. This includes managing content creation for the website, social media platforms and monthly e-newsletter
• Have a major role in development of Scan, our twice-yearly physical magazine
• Develop excellent relationships with key internal stakeholders at all levels by providing direction and support for all TSA teams in their communications needs, such as reviewing and editing fundraising and research materials
• Proactively identify and fulfil opportunities to raise awareness of TSC in the broader media, such as newspapers and other media

Events

• Manage and oversee all aspects of TSA face-to-face events. Our events include the annual community event ‘Big Day’, and our annual event for adults mildly affected by TSC (called ‘Outlook’)
• Manage and oversee our range of monthly virtual events. Including bookings, forward planning and ongoing calendar management of future events and speakers
• Maintain calendar(s) of internal and external events
• Ensure risk assessments and safeguarding policies are applied appropriately

Strategic support

• Provide support into the overall communications and events strategy of the charity, including annual implementation plans
• Proactively and regularly review the impact and success of communications and events, by providing a range of opportunities for attendees and other TSC audiences to provide feedback and input into these areas

Community engagement and management

• Help to develop, and then implement and support, comprehensive community engagement
• Proactively and regularly review the impact and success of communications and events, by providing a range of opportunities for attendees and other TSC audiences to provide feedback and input into these areas
• Be confident in updating and using Customer Relationship Management (CRM) systems to update community information

Other requirements

The post holder must be prepared to work flexibly to meet the needs of the organisation.  This may entail occasional evening and weekend work. Occasional travel within the UK may be required for team meetings and events.

A DBS enhanced disclosure will be required prior to taking up post.

Person specification

Essential

• 2-3 years’ experience in similar or equitable roles
• Proven background in managing and leading on events of all sizes, from very small (several attendees) to large (150+ attendees)
• Demonstrable experience in social media management and digital communications
• Excellent verbal and written communication skills, with a keen eye for detail
• Confident in working independently and on your own initiative, as well as being very open to helping and working with others
• Confident in graphic design and editing (we currently use Canva for all materials)
• Experience of working with CRM databases (please note that we use Beacon)
• Experience of managing budgets and sticking to them
• Able to set and manage ambitious personal targets
• Ability to work of own initiative and to work independently, as well as part of a small team
• Experience of building strong working relationships with external stakeholders
• Experience of a broad range of communications tactics across all platforms
• Able to work with people with a wide range of abilities, with a warm and empathetic style
• Able to assess and analyse complex problems, and develop appropriate solutions
• Experience of collecting and monitoring data to analyse service impact and drive service improvements
• Able to manage a diverse workload, prioritise needs and manage your own time
• Confident in website management and basic web development (Wordpress and WooCommerce)

Desirable

• Communications or events qualifications
• Experience of working with people living with learning disabilities or autism
• Experience of working with children or adults with disabilities or chronic health conditions
• Experience of working within the rare disease sector

We're looking for a values led, (education) content minded and systematic project manager to join us a Conference Producer at We Are In Beta.

The goal is to grow our in person events offering for our community of MAT Directors of Education and School Improvement Leaders, which has already supported 85 MATs serving 90,000+ students.

Your role will be to produce face to face conferences that provide them honest, open and trusting spaces to share how they really achieve their results in practice.

Why?

So MATs can learn what’s working (and what isn’t), so they can deliver the best education possible to their students.

What's the role?

Your job will be to produce in person conferences, with a difference, for MAT Directors of Education and School Improvement Leaders.

Events where practitioners don’t just share what’s worked but also what hasn’t - openly and transparently.

The aim is curate powerful and practical warts and all stories, which attendees can ask questions about and dig deep into each other's work.

• What we avoid
  • Glossy key notes delivered by non serving MAT leaders 
  • Only sharing successes
  • Surface level panels that don’t explore how leaders do what they do
  • Lots of passive sitting and listening in big audiences
  • Not developing deep and lasting relationships between attendees
  • Where the events are geared towards promoting products and services more than the amazing leaders and their practice 
• What we deliver
  • Dedicated to giving serving MAT Directors of Education - from diverse backgrounds - the platform to share the work they are doing in the MATs right now
  • Sharing openly, honestly and transparently the challenges as well as the wins
  • Small group discussions about very specific topics where attendees can go deep
  • Workshop formats allowing speakers and attendees to learn from each other via intimate conversations
  • Where we do everything we can to help attendees get to know each other, stay in touch and work together long term.
  • Events where sponsors provide thought leadership not sales pitches

 On the speaker/content side, you’ll:

• research what’s important to MAT Directors of Education

• find serving MAT leaders who have expertise in those areas

• invite and book them to be speakers and

• support them to be their best on the day.

On the attendee/learner side, you’ll:

• communicate the offering

• design sign up and onboarding processes

• promote the event across our social media and email channels and

• ensure delegates have everything they need to get the best out of the event.

On both sides you’ll:

• promote the event far and wide

• lead the follow up and evaluation of the events.

 How you’ll be driving our mission forward

• Researching topics that matter to Directors of Education right now

  • Emailing/messaging them to ask what they’ve had success with and need help with

  • Creating a database of strengths and needs across the community

  • Reading education press, policy and practitioner led blogs.

  • Engaging with conversations on social media

• Finding, inviting and booking speakers

  • Using national datasets to find MATs and MAT Education Leaders who are succeeding against the odds

  • Digging into MAT practice and MAT leaders’ blogs/posts to build a list of possible speakers

  • Crafting emails that invite MAT Leaders you may have never met to speak at the conference

  • Following up and leading MAT Leaders through the speaker onboarding journey

• Supporting speakers to be their best

  • Designing editorial guidelines and communicating them with speakers

  • Supporting them to find a focus for their sessions and feeding back on the content

  • Gathering pre-event information such as speaker details, access need, session titles/objectives and resources etc

  • Automating workflows and emails using Zapier and Airtable

  • Sharing all pre-event information they need in good time

• Designing attendee sign up and welcoming processes

  • Designing and building pre-event registration processes and forms

  • Gathering pre-event information from attendees eg attendee details, access/dietary needs and 

  • Automating workflows and emails using Zapier and Airtable

  • Sharing all pre-event information so they can get the most out of the conferences

• Promoting the event across our channels

  • Working with a designer to commission graphics

  • Writing social media posts on LinkedIn and Twitter

  • Working with the Director of Educations at the MATs hosting the events to write sharable, top of funnel social media posts that inspire, entertain and inform Directors of Education

  • Designing, writing building email workflows and drip campaigns in our CRM (HubSpot)

• Ensuring delegates have everything they need to get the most out of the conferences

  • Tracking and auditing that all delegates have shared required pre-event information

  • Writing succinct emails which are delivered at the right time in a way that respects their workload and capacity

• Evaluating the success of the conferences.

  • Designing and building post event evaluation forms

  • Seek, gather and analyse customer feedback and user data to ensure member success.

  • Tracking and auditing evaluation completion

  • Following up with both speakers and delegates to maximise

Who are you?

• A values driven educationalist
• Technophilic project manager who has a spreadsheet for everything
• Curious and empathic relationship builder
• Entrepreneurial, innovative and flexible
• Analytical but also a content-minded story finder and teller
• Feedback embracing learner in the pursuit of mastery of your craft:

What experience and skills do you have?

It’s not essential you tick every box below. But the more boxes you can tick the better. We can help you gain and learn from the experiences you haven’t had yet.

• Education and/or school leadership/teaching: Knowing how the MAT and school system works is a must. Knowing who does what role in MATs will help bring the right people in the right conversations and the right time. Knowing and understanding the kinds of problems and types of conversations MAT leaders and teachers is also helpful for this role

• Conference production: researching topics, inviting and booking speakers, crafting promotional materials, shouting loudly and proudly about the events and filling up spaces is key.

• Project management: Planning, tracking and delivering on project objectives across several workflows on time, every time. Managing multiple audiences who are likely to be at different stages of their engagement cycle.

• Digital marketing integration and automation: integrating and automating digital marketing platforms like eg MailChmip, Hubspot, Airtable and Zapier etc. Automating drip campaigns and email workflows.

• Copywriting (and digital marketing and email workflow design): designing and writing posts and emails that convert - whether than be speaker invitations, promotional posts or conference onboarding emails.

• Customer Relationship Management: designing, building and automating CRMs including sales pipeline design and management eg HubSpot and Airtable.

What are the benefits?

• Exposure to the most inspirational and impactful MAT Education Leaders in the country 
• Opportunity to work within an early-stage, mission-driven organisation and shape its direction
• Flexible working culture/flexible working hours
• Pro rata £29,000-£34,000 dependent on experience
• Project-based and/or part-time contract based on performance milestones for the right candidate available - this role is approximately 3 days a week for 28 weeks a year in 2 x 14 week blocks: October-February and March-June to deliver 2 conferences.
• Free annual membership to all of our premium spaces across the community worth up to £1,197+VAT.
• Dramatically grow your network of MAT leaders
   

Project Scope and Time Commitment?

The aim of this role is to produce two conferences:

1. Trust Education Leaders Conference North (Feb/Mar) in Manchester
2. Trust Education Leaders Conference South (June/July) in Luton/Milton Keynes

Each conference takes about 14 weeks to plan and deliver working 2-3 days a week.

If you aren't available for these dates, please still register you interest as we have plans for more conferences coming up and we'd love to work with you on them.

Timeline:

• Applications open: 28th August 2024

• Deadline for applications: midnight Sunday 15th September

• Invitations to complete assessment task: weeks beginning 9th September and 16th September

• First round interviews: weeks beginning 16th and 23rd September

• Second round interviews: weeks beginning 23rd and 30th September

• Notification of decision /appointment : week beginning 7th October.

• Start date: mid October

We expect this to be a popular role.

We will be inviting people to interview on a rolling basis.

We advise submitting an application early.

How do you apply?

  To apply for the role please

1. register your interest via our wesite no later than midday on Thursday 5th September AND/OR
2. complete the application form we'll send you by the deadline above

 For the application form you’ll need:

1. CV - max 2 sides

2. Covering letter - outlining

   1. why you want to apply

   2. how your values, knowledge, skills and experience make you the best person for the role.

   3. a PS section at the bottom with confirmation of where you saw the job role; confirmation of your current salary and notice period; whether you have the right to work in the UK and a valid criminal check with the Disclosure and Barring Service (DBS); any links to any portfolios/bodies of work you have completed in the past to demonstrate what you are capable of (this could be reports, writing, performance figures, social media campaigns, articles, videos); and indication of whether your availability will be limited during the recruitment period.

3. Contact details of references

For an informal and confidential discussion about the role prior to application, please contact the Founder  @niallalcock on X/Twitter or DM Niall Alcock on LinkedIn

E- Commerce Manager 

(UK wide) 

£36,629 per annum (pro rata for part time hours) 

(Ref: SUS4272b) 

22.5 hours per week – happy to talk flexible working 

Fixed term contract until 31 March 2024

Base: Hybrid, work from home or from your nearest Sustrans Hubs 

About the role 

This is an exciting opportunity to work with Sustrans as part of the Fundraising and Supporter Engagement team as the E-Commerce Manager. 

In line with our ecommerce strategy, Sustrans has invested over the past years to increase sales through our e-commerce shop and now needs to find new approaches to maximise revenue. 

As the E-Commerce Manager, you will be responsible for maximising e-commerce revenue by optimising the martech stack, improving audience insights, product development/management and  promotion through digital and offline marketing channels. 

As part of the Fundraising and Supporter Engagement team, you will work closely with colleagues in Supporter Engagement and Giving, Strategic Communications, Finance as well as external agencies and suppliers. 

This role has line management responsibilities for two-part time colleagues, the E-Commerce Promotions Officer and the E-Commerce Products Officer. 

We offer true hybrid working, a flexible mix of working from home and occasional travel to a nearby office hub. 

About you 

You should have experience of leading, motivating and managing a team as well as demonstratable experience of working in e-commerce ideally in cycling/outdoor or an allied industry.

You will have previously improved customer experience and increased loyalty, as well as having worked with Shopify, website content management systems and ideally integrations with Facebook and Amazon. You will be skilled in project delivery to agreed deadlines and budgets. 

You will need to be experienced in delivering, interpreting and actioning insight through high quality, consistent data to increase sales and of using paid and organic channels including SEO. 

Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.

What we offer 

In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.

Wellbeing 

28 days’ leave per annum plus bank holidays for full-time working 

Ability to buy an extra week of annual leave (pro-rata for part-time staff) 

Staff volunteer days 

24/7 free, impartial and confidential support service 

We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes 

Financial 

Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans 

Bike, computer and season ticket loans 

Discount benefits 

London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London) 

Death in Service benefit – 3 x annual Salary 

Family Friendly 

Enhanced maternity and paternity pay 

Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

Additional information 

Closing date for the receipt of completed applications is 23:59, 15September 2024

Interviews will take place in via MS Teams during the week commencing 23 September 2024

About Sustrans 

At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.  

We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone. 

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.  

 We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.  

You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.   

Having spent the last 6 months reflecting on and resetting our mission and core outcomes, this is a really exciting time in SOHK’s impact journey. We are looking for someone to join us in what is a brand-new role to lead the development of this impact management approach and roll out of the new outcomes framework across England, Scotland and Wales.

We are committed to broadening the diversity of our organisation and are keen to attract people from a wide range of backgrounds. For the right candidate, this is a truly exciting opportunity to be part of a dynamic, growing and ambitious charity, where your contribution and ideas will have a significant impact.

ABOUT US

“School of Hard Knocks is about the development of the whole person. By enabling self-worth through an environment of genuine acceptance, participants move from a mind-set characterised by threat, instability and confusion, to one that promotes and maintains optimism, emotional resilience and ultimately life satisfaction. In essence the 'School of Hard Knocks' provides individuals the opportunity to find a meaning and purpose to life.”

Dr Mikel Mellick, Principal Lecturer, Practitioner Psychologist and SOHK Trustee

Which People?

We work with young people in early secondary who are not thriving in Education  - presenting as disruptive & disengaged, or with Social Emotional Learning needs. We prioritise those from economically disadvantaged backgrounds.

To what end?

1. Improved engagement with school.

2. Improved SEL skills

How?

Through a long-term blended programme of rugby coaching, group and 1-1 mentoring delivered by a consistent team of trusted expert practitioners.

KEY RESPONSIBILITIES

Working closely with the regional delivery teams and reporting to the Director of Programmes, the key responsibilities will be to:

1.  Manage our Monitoring, Evaluation & Learning (MEL) processes. (50%)

• Work with the Director of Programmes to refine and improve the overall approach to SOHK impact management processes and the outcomes framework.
• Oversee the use of data collection tools and approaches that are appreciative of the practicalities, yet uncompromising in our ambition to achieve sector leading recognition with regard to MEL.
• Work with and support regional managers to ensure timely, accurate and regular cycles of data collection throughout the year.
• Provide coaching and support to the delivery team, including training sessions that will ensure a thorough understanding of MEL processes and measurement tools.
• Closely monitor survey completion rates, identify data collection gaps and devise a realistic plan to help fill these gaps.
• Work with the delivery team and Director of Programmes to create engaging ways to gather feedback data from young people participating in the programme, ensuring the centrality of youth voice.
• Design, plan for and implement the means by which long term outcomes are measured, post programme.

2.  Oversee the processing and analysis of data (30%)

• Lead on the data processing, analysis and internal impact evaluation from our feedback surveys and data collection methods.
• Identify and implement new ways for data quality, accuracy and completion to be improved across the organisation.
• Alongside the Director of Programmes and Regional Managers, ensure that learnings are understood and embedded into the delivery teams so our programmes are constantly refined and improved.
• Establish regular feedback loops to the delivery teams – both formal and informal - creating a consistent and regular flow of data insights.
• Create a learning culture in which data isn’t scary or about performance management, but about learning, improvement and consistency.
• Undertake thematic analysis of qualitative data, including feedback from young people, team members and other adults, to identify any learning that can be fed back into programme design.
• Establish evaluation methodologies that ensure feedback from the young people on school of Hard Knocks programmes are heard and considered.
• Share back insights and learning from impact management to key stakeholders, with the support of the Director of Programmes.

3.  Support our Fundraising and Communications  (20%)

• Support the Fundraising Team as they identify, cultivate and inform existing and new funding partners by providing them with our insights and evidence.
• Support the Marketing & Comms Manager with insights, case studies and any relevant data as they curate compelling annual reports based around our impact.

ABOUT YOU

Essential Skills & Experience:

• Experience of designing and implementing evidence and learning frameworks.
• Strong analytical and quantitative skills, including experience with data analysis, and a clear understanding of the importance of data quality and management and its importance to analysis and assessment.
• Experience managing and analysing large sets of data, with an understanding of the importance of data quality.
• Experience of creating practical insights from data analysis work and working collaboratively to feed these back into programme improvement and wider learning.
• Experience in setting up structured impact management practices within an organisation, including regular learning and review points across the organisation.
• Experience of supporting colleagues to understand and engage with impact management and contribute to a culture of innovation and learning.

 

PLEASE NOTE

Even if you don’t feel confident that you possess all of the above experience, we would still really encourage you to apply – we want to hear from you!

 

Desirable Experience:

• Experience of interpreting and communicating outcomes from programmes to support a variety of publications such as bespoke donor reports, annual reports, bid applications etc.
• Experience within an education or charitable setting.
• Experience with database development and/or setting up an impact management database.
• Some understanding of the UK education sector, and any relevant government policy work.
• Some experience of working with young people.

 

Personal qualities:

• Excellent interpersonal skills with colleagues, partners and young people.
• Able to work proactively, efficiently and independently.
• Adaptable, creative and imaginative.
• Committed to the mission of School of Hard Knocks.
• Passionate about making a difference to the lives of young people.

TERMS OF APPOINTMENT

• Full time, £35,000 per annum.
• 3% employer pension contributions.
• Generous paid leave allowance of 25 days plus bank holidays, additional days awarded with service.
• Dynamic, entrepreneurial working environment with flexible approach to working hours and locations where possible.

Join us today and contribute to making a lasting difference in the lives of those we support.

Dravet Syndrome UK (DSUK) is a small independent UK charity dedicated to improving the lives of those affected by Dravet Syndrome. Dravet Syndrome is a rare neurological condition that affects around one in every 15,000 people in the UK. As well as experiencing severe, difficult-to-control seizures, children and adults with Dravet Syndrome have varying degrees of intellectual disability and a spectrum of associated conditions (known as ‘comorbidities’), which may include autism, ADHD, behaviours that challenge and difficulties with speech, mobility, eating and sleep.

The charity was founded in October 2008 by a small group of 30 families. Today, DSUK is a registered charity helping over 550 families with support, education, and research programmes, underpinned by a world-class Medical Advisory Board.

We are currently seeking a fixed term maternity cover for the role of Marketing and Communications Manager. Reporting to the Head of Marketing and Communications, this role has responsibility for creating, managing and implementing high quality communications with a focus on family and fundraiser audiences, aligned to our mission and overall strategy and Marketing and Communications plan.

As part of DSUK’s commitment to safeguarding, the postholder is expected to undertake an enhanced DBS check.

What you will bring

Essential

· Demonstrable experience in implementing digital communications activities, including experience across a range of social media platforms, working on websites (using WordPress) and using e-marketing (e.g. Mailchimp or similar), understanding Seach Engine Optimisation and other aspects of optimising digital comms

· Demonstrable experience in media relations, including writing press releases, working with case studies and successfully pitching and responding to a range of media (online, press, radio, broadcast)

· Demonstrable experience of working in charity, patient advocacy or healthcare sectors

· Ability to deal with people at all levels with empathy, tact and credibility

· Excellent written and verbal communication skills, with an ability to distil large amounts of information and present it in engaging and innovative ways for a variety of audiences

· Demonstrable design skills and knowledge of desktop publishing software e.g. using Canva to create in-house designs for social media, web and in-house materials (leaflets, guides, etc)

· Good understanding of brand, visual identity and corporate communication

· Strong organisational and project management skills, with the ability to prioritise

· Be a self-starter and team player with experience of remote working, and able to work effectively with colleagues using remote technology (e.g. Zoom, Google meets, etc)

Desirable

· Membership of a professional body such as Chartered Institute of Public Relations and/or a commitment to continuous professional development

Why join Dravet Syndrome UK?

Join our dynamic and growing charity, where you'll thrive in an exciting and engaging environment. We are proud to be a family-oriented charity experiencing financial growth and fuelled by an ambitious plan for expansion. Our dedicated team is deeply connected to our core audience, and their motivation stems from witnessing our profound impact on people's lives. Working alongside inspiring families, you'll see first-hand the incredible love and dedication they have. Join us today and contribute to making a lasting difference in the lives of those we support.

 Carers Services Worker – Money and More Project Lead

Fixed term to March 2026 (in the first instance)

Salary: £26,421

Hours: 35 hours per week, usually 9am – 4.30pm with flexibility

Holidays: 27 days plus public holidays and length of service days

Pension: 7.5%

Great learning, development and training opportunities

ü  Could you lead our Money and More service to help unpaid Carers with caring costs and financial issues?

 

ü  Do you want to make a difference to Carers and their families struggling with poverty and growing costs?

 

ü  Have you an interest or experience with benefits advice, debt advice, energy efficiency and concessions and savings for families?

 

ü  Are you enthusiastic, self-motivated, highly organised with excellent communication skills?

 

ü  Would you relish working for a well respected local charity in the City of Manchester who holds the Trusted Charity Quality Mark?

 

ü  Can you be an effective Ambassador for a great Carers organisation with a supportive and encouraging small team?

We can offer you a fantastic learning experience to develop your skills and competencies in new areas.  We offer a competitive salary with a good pension, 27 days annual leave (plus bank holidays) and flexible working conditions.  You will be mainly based in our Centre in a sustainable mill in Ancoats within a great community of Changemakers.  You will work to deliver outreach across a range of venues in Manchester as required.   This post is part of a programme funded from the Gas Distribution Networks’ Vulnerability and Carbon Monoxide Allowance (VCMA), via Carers Trust. 

Closing date for applications: 12 noon on Thursday 12th September 2024, however, we may close applications before this deadline if we receive a large volume, so you are advised to apply early.  

If you think this is the role for you we would love to hear from you!

Interview date: Thursday 26th September 2024

To download an application pack please go to: Work With Us - Manchester Carers Centre

Manchester Carers Centre is committed to achieving equality, inclusion and diversity in employment.

We’re looking for a highly-skilled techy, people-person. Someone who loves to build, develop and problem solve with tech tools, while taking greatest satisfaction from seeing others succeed because of the help, support and encouragement you’ve given them.

You have strong confidence with CRM, data interpretation, manipulation and automation tools, alongside experience as a trainer or teacher. Combined with creativity and excitement for improving existing systems and building new ideas from the ground up.

Our current business and data systems have evolved as the community has grown over the last 5 years. Now we’re in a really strong position to do more, and do it better. To harness the power of our diverse community data so that we can know, serve and delight our members. Supporting them to learn more and meet others in the same role so that they can have maximum impact in their own schools for their own students.

Starting as 2 days per week Oct 2024 - Apr 2025, our desire is that the success and vision of the person appointed to this new role will make it possible to transition to a longer-term contract for increased # days . That is to say, the opportunity is there, it is for you to run with.

About We Are In Beta.

We Are In Beta is an online community of 18,800+ school leaders and teachers which helps them share and learn how they get the best outcomes for their students.

We believe most of the solutions to schools’ problems are in schools already. Or at least, in the minds of the brilliant people who work in them.

Our job is to find them and share them widely, so nobody has to figure it out on their own.

Imagine a day when you can find someone - or something  - that can help solve any problem you’re facing, whenever you need it.

A day when every student has leaders and teachers who are equipped with the most successful strategies and networks to improve their education.

Join us to help us build that future for our schools.

We - schools - Are In Beta - always learning.
 

What do we do?

To work towards that future:

1. We research great practice so our members can discover it and be inspired by it.

2. We produce and share practical content with great schools through events, webinars, podcasts and resources - so they can learn from others’ successes (and the failures too).

3. We build communities of practice so colleagues can meet and grow together

Some stats we’re really proud of:

In just 4 years we’ve grown the online community to over 18,800 school leaders and teachers.

• 3,400 - MATs and schools we are connected to

• 2500+ resources have been shared by our members - if each one on average takes two hours produce - in reality it's probably more - that’s more than… 

• 3.1 years' worth of others’ work each and every one of our members can access just by being a part of the community

• 3,710 policies and resources from successful schools and MATs we have curated, analysed and shared.

• £1,500 - the amount we save a school each time they access the research they ask us to do for them.

• 870,000 hours - the number of hours it would have taken members to discover the insights we've shared with them had they done the research on their own in silos.

• £25 million - the amount it would have cost schools had they funded those research hours themselves 

• 1.5 million - the number of miles our members would have had to have travelled to meet our expert presenters in case study schools had our community not existed online.

• 8,500 people came to the National INSET Day in Dec 2020 when the government left schools with almost no time at all to plan an end of term INSET. 

We are just getting started. Join us to write the next chapter

What's the role?

As Head of Business and Data systems you will lead every aspect of our data and information management across a portfolio of platforms. 

Working to ensure they speak to each other in smart and powerful ways, all offering team members and company the most up-to-date and high quality insight into the needs, priorities and challenges of members of the We Are In Beta community.

How you’ll be driving our mission forward (your responsibilities)

A. 40% making our current business and data systems work really well

• Lead data management and consistency across all systems, including 

  • Automated and manual flows needed for business activities and reporting

  • Run and refine processes for data health of contact and company records

  • Review and consolidate CRM properties, processes and protocols

• Refine and add new automations to capture most useful data instantly and robustly

• Regular cycle of updates of DfE data on schools and trust performance and demographics

B. 40% develop, improve and build out current systems to be more powerful, robust and sharp

• Develop our new newsletter platform - combining all channels into one place

  • Manage migration of current audiences

  • Design process for adding and removing subscribers, with data flow between CRM and newsletter

  • Unlock power of analytics on who is opening, reading and sharing our messages the most vs the least

• Augment sales process with increased automation

  • Identify and implement opportunities to streamline current processes

  • Automate routine steps where possible, maximsing face-to-face input for greatest return

• Iterate Airtable architecture to streamline data tools and increase robustness

  • Review of all DfE data held, processed and linked tables

  • Review back-up processes

• Research and deployment of wide-ranging new platforms/software that can supercharge how we work, maximising impact for our members and customers.

  • Explore options for eg data visualisation platforms for self-service access for members, member match-making, content hosting and discovery….plus many more.

C. 20% support the team to improve quality, efficiency and impact of how they use data and systems to succeed in their roles

• Provide training, support, and guidance to help the team achieve their data and CRM goals in the most effective ways possible.
• Understand the team's and individuals' working practices and pain points, offering improvements or hacks for using current systems, or recommending new systems that can help them achieve even greater success.
• Create email lists, campaigns, sequences, and workflows in collaboration with the team - whether handling the more complex tasks as commissioned work or acting as a guide, trainer, or enabler for straightforward ones.
• Build or update existing Airtable bases to consolidate member and school data for dedicated projects or programmes.
• Explore any and all methods to help the team leverage data to better understand, serve, and delight our members.

The platforms we use now

• Hubspot - for CRM, marketing, sales and subscription management

• Airtable - for data visualisation and manipulation, programme management and content libraries

• Mighty Networks - to host our online community

• Zapier - to automate connections between services and systems

• Substack - 2 weekly newsletters (with third starting this Autumn)

• Mail Chimp - 1 weekly newsletter

• Social Media - principally LinkedIn and Twitter

• G-suite - for email hosting, and all internal and external documentation

• Slack - for internal collaboration and messaging

• Xero - for accounting and invoicing

• Stripe and GoCardless - for payments

We also use a small number of scripts in Python to allow us to do more quickly and better. Principally focused on large data-set consolidation / pivots and file scraping.

Who are you?

• You are techy to a strong level of competence but, most importantly, driven to identify, interrogate and fix issues, learning more as you go.

• You are a creative, pragmatic and diligent problem solver. Not always seeking the fanciest solution, instead finding the one that works well and the wider team can use.

• In this, you are a big picture thinker on what and how your actions iterate and build towards a ‘perfect’ future system, maximising how We Are In Beta can have the greatest impact for school leaders and teachers we serve (our members and customers).

• You are a strong trainer and communicator who loves to help and support others to succeed for themselves.

• You understand enough, and be keen to learn more, on features and quirks of education datasets for school demographics and performance.

• You leave your ego at the door, instead taking a straight-forward approach to ask great questions, say when you don't know and be upfront when you change your mind.

• You are a self-starter with great personal organisation who plans, tracks and delivers on objectives across several workflows on time, every time.

• You bring entrepreneurial flair to see the opportunity of building this role into a long-term member of the team by unlocking the power and potential of how our systems can best serve us and our members.

What experience and track record do you have?

It’s not essential you tick every box. But the more boxes you can tick the better. It goes without saying, we can help you gain and learn from the experiences you haven’t had yet.

• Proven experience across CRM, databases, community/content platforms, newsletter distribution, integration and automation tools. This could be from previous roles such as data analytics, community building, digital marketing or business transformation.

• Comfortable with principles of coding in Python but no need to be a pro.

• Strong understanding of data management and GDPR requirements.

• Led digital transformation/change projects, with a strong approach to project management and stakeholder engagement.

• Designed and delivered training, and/or produced clear and concise written user guides, taking time to understand the needs and starting points of the team.

• Experience with management, analysis and visualisation of large-scale data sets - ideally in educational outcomes/performance.

• Experience of the realities of working for an early-stage organisation without a big team or huge budget. We are especially interested in those who have grown a tech team/function from the ground up.

Our expectation is that you have worked within the school education sector in England, though we are open to applicants who have not if you can show you have a good base of knowledge of the needs of school teachers and leaders.

What are the benefits?

• Opportunity to work within an early-stage, mission-driven organisation and shape its direction. With scope to grow this role in your own image to be your dream job at the end of the initial period.

• Fully remote, flexible working culture/flexible working hours.

• Pro rata £35,000-£38,000 dependent on experience

• Project-based and/or freelance contract based on performance milestones available for the right candidate

• This role is 2 days per week October 2024 - April 2025, with scope for it to grow into a long-term contract for more days per week.

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status or disability status.

Location:

We are a fully remote team in the UK and Italy. We check-in daily online. We meet regularly face to face in London. 

Timeline

• Applications open: Monday 2nd September 2024

• Deadline for applications: midnight Sunday 22nd September

• First round interviews: starting from 23rd September, finishing by 4th October

• Second round interviews: starting from 30th September, finishing by 4th October

• Notification of decision /appointment: week beginning 7th October

• Start date: as soon as possible after 14th October.

We expect this to be a popular role.

We will be inviting people to interview on a rolling basis.

We advise submitting an application early.

How do you apply?

  To apply for the role please

1. register your interest via our website no later than midday on Thursday 5th September AND/OR
2. complete the application form that we'll send you by Sunday 22nd September

For the application form you’ll need:

1. CV - max 2 sides

2. Covering letter - outlining

   • why you want to apply

   • how your values, knowledge, skills and experience make you the best person for the role.

3. Contact details of references

For an informal and confidential discussion about the role prior to application, DM Frances Ling on LinkedIn.