Recruiting a Support Worker (Until 31st March 2021) to join our Young People Service in Lambeth!

£22,360 per annum, 40 hours per week, plus 25 days Annual Leave, Pension Scheme, staff discounts, healthcare and more.

Lambeth Accommodation Based Young Peoples Service consists of 5 different properties across the borough providing support to 32 young people, aged 16-21. Each property contains between 5 and 9 units and are a mix of self-contained flats and shared facilities. Customers receive support for up to 2 years. There are 2 staff offices; one at Trent Road in Brixton and one at Wolfington Road in West Norwood. Support Workers will have a caseload of customers across the various properties for which they are responsible and will provide support to help them develop the life skills they require.

Job Overview:

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices. The rota will include 8.00 - 16.00 and 14.00 - 22.00 shifts as well as weekends.

Key Responsibilities:

- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Non-judgemental, respectful and person centred in approach
- Ability to maintain boundaries
- Ability to be a positive role model
- Ability to engage with and form positive relationships
- Ability to convey empathy and warmth to Young People
- Desire to continue professional development
- High degree of emotional intelligence

Skills, Knowledge and Experience:

Essential:
- Good written and oral communication skills and good recording and report writing skills
- Ability to engage with and form professional relationships with professionals from across a variety of agencies
- Ability to appropriately manage challenging situations and conflict
- Ability to use evidence based approaches to the delivery of direct interventions to Young People e.g. social pedagogy model

Desirable:

- Experience working with young people in supported accommodation setting
- Good knowledge of local area it's amenities and services

For more information or to apply please visit our webiste.

Recruiting for Support Workers to join our Learning Disabilities service in Stevenage!

£19,344 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Oakview is a supported living project for 10 customers with mild to moderate learning disabilities. It provides a 24/7 support service, with an emphasis on choice and control for customers, enabling them to achieve greater independence, improved quality of life and integration into the wider community. Oakview is a supported living project for 10 customers with mild to moderate learning disabilities. It provides a 24/7 support service, with an emphasis on choice and control for customers, enabling them to achieve greater independence, improved quality of life and integration into the wider community.

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. This includes providing personal care, domestic duties, emotional and social support in a person centred way. Staff will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices. The service is staffed 24/7 and all staff is required to cover at least one sleep in a week.

Key Responsibilities:

- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Participate in the support planning and risk management, as facilitated by the lead Support Worker
- Carry out security duties to ensure the safety of the customers and premises
- Monitor the CCTV throughout the shift
- Enable customers to make full use of community facilities by providing support as directed
- Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
- Report any observations relating to customers welfare
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
- Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times
- Maintain records as required at the project under the direction of the Support Workers/Management
- Participate in team meetings/reviews and the general development of the service
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Flexible
- Open to feedback and self development
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Ability to cope positively with challenging and diverse behaviour

Skills, Knowledge and Experience:

Essential:
- NVQ Level 2 or equivalent or experience within charity/social care sector

Desirable:

- Experience in working with people with Learning Disabilities and Autism

For more information or to apply please visit our website.

YMCA DOWNSLINK GROUP

Night Support Worker – St Patrick’s
Brighton & Hove
Permanent Contract
37.5 Hours per week
£22,305 per annum (Plus £1500 Night Worker Allowance)

We are recruiting a Night Support Worker to support the operation of our supported accommodation and night shelter.

Working as part of a team, you will provide a reception service as well as routinely checking the whole premises. You will need to monitor guests and refuse entry to anyone compromising the safety of the supported accommodation or residents. You will be able to provide an emergency response to those in crisis.

You will support the effective running of the Supported Accommodation, dealing with face to face and telephone enquiries, processing rent payments, inputting data regarding residents on to relevant databases, updating and delivering handovers. And supporting the wider staff team to help residents manage their behaviour and maintain their tenancies using Psychologically Informed Environment practices, Trauma Informed Approach and restorative practice.

The position comes with excellent benefits, including 27 days annual leave per annum (plus bank holidays), a company sick pay scheme, a life assurance policy of 2x your annual salary, a health and wellbeing cash plan, and a cycle to work scheme. Please download a job pack for more information about other benefits offered.

If you are an applicant interested in this post and would like an informal discussion having read the job pack, please visit our website for contact details.

As part of our Safer Recruitment guidelines, we only accept applications completed on our application form. Due to Covid-19, we are not accepting paper copies of forms and are currently only accepting application forms submitted by email.

YMCA DownsLink Group welcomes applications from all sections of the community. We value diversity and promote inclusion, which we demonstrate through our activities, as well as in our policies and working practices. Reinforced by our culture and values, we seek to create an inspiring and inclusive place to work.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to respond proactively to safeguarding concerns.

Successful applicants are required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). 

Closing date for applications: Monday 28th September 2020 at 9am

Interview date: Monday 5th October 2020

When submitting your application please save your application form as (your)surname, (your)firstname APPLICATION FORM and put the job title and location in the email subject line. Please submit your application as a Word document where possible, or as a PDF if completed in Pages.

Please note that we do not accept CVs.
To apply, please download an Application Pack and an Application Form from YMCA DownsLink Group.

St Mungo’s is at the forefront of supporting individuals who have experienced homelessness. Our work is more crucial now than ever before as we support our clients throughout the covid-19 pandemic and ensure that no one who has been housed during this time returns to homelessness.

About the role

Birkenhead Street is a 31 bed hostel for homeless men and women, the service focuses on promoting recovery, providing assessment, support and resettlement services within a framework of active engagement and person centred planning. Our overall aim is to empower residents and we are now looking for 2 Night Workers to join the team.

In the role of Night Worker you will be responsible for appropriately dealing with any emergency situations that arise during your shift and writing handover notes for the daytime workers. You will also carry out administrative tasks, hourly building checks and monitor issues like noise in the locality and within the building. Other responsibilities include actively engaging with residents and providing them with support and assistance during the night.

What we’re looking for

To succeed in these rewarding roles you will have:

• Good communication skills with the ability to respond and interact effectively with residents and colleagues.

• Experience in following administrative procedures and maintaining clear and accurate records.

• Being reliable, awake and alert at all times during your shift and acting with integrity is expected, as is using your initiative and staying calm in the event of an emergency.

• You may have experience of working within a similar role or may have worked in other night accommodation / security type positions.

• Flexibility is required, as you’ll be working a Night shift rota that includes weekends and public holidays. On occasions you will also be expected to come in during the day to attend mandatory trainings, participate in supervision, team meetings and other activities as required. Further details about the shift rota can be provided further on in the recruitment process.

This is a really crucial role within the service and would be ideal for people who are looking to develop their career in the sector. Above all we are looking for inspirational, dedicated individuals; committed to our Recovery Ethos, and have a genuine desire to support people to transform their lives.

What we offer

• Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.

As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.

• A Diverse and Inclusive Work Place

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 7 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, Irish and Women’s Action.

• Pay and Other Benefits

St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff. St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

For this role staff can claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday and Sunday. 

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.

How to apply

To find out more and apply please go to the St Mungo’s careers page on our website. 

To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.

Closing date: 10am 24 September 2020

Interview and assessments on: 5-6 October 2020 (to be held remotely via video call)

It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

Hackney Winter Night Shelter will be running from a “fixed” venue in Stoke Newington over winter 2020-21.  We are adapting our service due to the coronavirus pandemic to make sure that everyone is safe and that we are covid-secure.

We are recruiting overnight workers (two posts) to ensure the security, safety and wellbeing of our night shelter guests and the building overnight.  Hours will be 9.30pm to 8.30am (with one hour unpaid break) and includes working every other weekend.  Some flexibility would be an advantage.

Experience of working in homelessness is not essential, but the successful applicant must have the abllity to build a good rapport with people at all levels and able to deal with emergencies calmly and confidently. 

You will be the sole worker on site overnight.

The contract is until end March 2021, with possibility of extension.

We will be interviewing on a rolling basis as we receive applications, initially by Zoom. 

Please submit your application as soon as possible as we will close to applications once a suitable candidate has been appointed.

Recruiting Waking Night Support Workers to join our Learning Disabilities service in Bexley!

Wadeville Close is a registered & supported living accommodation service located in Bexley. It comprises of 6 flats containing 27 rooms with a staff office on site. The service will accommodate and support people who require nursing or personal care, experience moderate to high learning disabilities, mental illness, many of whom will also have a range of additional needs. Wadeville Close provides care and support for 24-7, including Bank Holidays. The service will be covered at night by designated Waking Night Support Workers and will be required to work on a rota basis, covering early and late shifts, including at weekends and Bank Holidays. The service will have a focus on person centred approach enabling and utilising residents' skills. Amongst other responsibilities, the successful candidates will support service users to acquire tenancy sustainment and budgeting skills, encourage and facilitate group activities, socialisation, opportunities for training and employment.

We are currently recruiting the following roles:

Full Time Waking Night Support Worker - £22,360 per annum, 40 hours per week, permanent position

Part Time Waking Night Support Worker - £16,770 per annum, 30 hours per week, permanent position

We offer 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Please clearly state in your supporting statement which role/roles you are interested in.

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

Key Responsibilities:

- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Participate in the support planning and risk management, as facilitated by the lead Support Worker
- Carry out security duties to ensure the safety of the customers and premises
- Monitor the CCTV throughout the shift
- Enable customers to make full use of community facilities by providing support as directed
- Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
- Report any observations relating to customers welfare
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
- Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times
- Maintain records as required at the project under the direction of the Support Workers/ management
- Participate in team meetings/reviews and the general development of the service
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
- Undertake personal care duties
- IT skills essential

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Flexible
- Open to feedback and self development
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem

For more information or to apply please visit our website.

Do you have an interest in working for a charity which makes a real difference to the lives of people who are homeless?

About the role

Funded by the Department for Communities and Local Government, GLA and the Welsh Government, StreetLink is an app, website and phone line that helps connect people rough sleeping to local services across England and Wales.

As a Night Phone Worker, you will provide a high quality, responsive service to everyone contacting StreetLink throughout the night; to help ensure anyone sleeping rough in England and Wales is aware of and connected to local services. The Service runs 7 days a week, every day of the year and working hours are between the hours of 8:30pm- 7:30am; and you will work at home 2.5 days (18.75 hours per week)

We’re looking for someone with

• Experience of delivering high quality customer service.

• Experience of communicating via telephone and email with internal or external customers/clients at all levels.

• An understanding of good customer care and how to apply it when dealing with a range of customers.

• The ability to effectively prioritise your own time and workload.

Above all we are looking for inspirational, committed individuals who have a genuine desire to support people to transform their lives.

What we offer

• Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.

As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.

• A Diverse and Inclusive Work Place

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 7 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, Irish and Women’s Action.

• Pay and Other Benefits

St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff. For some of these role staff can claim an additional 20% pay premium for unsocial hours worked as part of a day shift after 8pm or before 8am Monday to Friday as well as for all hours during day shifts worked on Saturday and Sunday.

St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.

How to apply

To find out more and apply please go to the St Mungo’s careers page on our website. 

To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.

Closing date: 10am on 21 September 2020

Interview and assessments on: 28 September 2020 (to be held remotely via video call)

It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

Recruiting for a Night Support Worker to join our Homelessness and Complex Needs service in Southwark!

GBP 22,360 per annum plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more working 40 hours per week.

Manor Place Hostel and David Barker House, provide supported housing for individuals with a history of homelessness and complex needs. This vary from ex-offending, substance misuse, mental health, domestic violence, etc.

Job Overview:
As a Night support worker, you will be working as part of a team as well as with external agencies such as London Probation Service, local substance misuse services, Mental health teams, and police amongst others. Sometimes customers may not be linked in with agencies when they enter the service, as a support worker it is part of your role to ensure they are receiving the correct support from agencies required. Ideally, you will have experience of working with vulnerable people or an understanding of the needs of homelessness. You will be required to support customers with managing their arrears; ensuring housing benefit is applied for as well as monitoring payments and acting appropriately if payments are suspended in order to ensure customer does not fall into any arrears. You will be responsible for supporting the working shift pattern of the service which is a five week rolling rota which consists of working some weekends.

Key Responsibilities:
- Undertake key-working responsibilities for a caseload if assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Proactively develop and maintain links with all key agencies, local statutory, and service providers in the local community to provide a range of engagement opportunities for customers in the community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Adhere to Look Ahead's Policies and Procedures (local and organizational)
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting customers to set personalised goals in the form of a Support Plan if needed
- Full responsibility over handover. Received from the afternoon staff, update, deliver this to the day staff and save it
- Management of risks associated with customers, visitors and the hostel, within an attitude of 'positive risk taking'
- Signposting and providing support with daily living activities, including practical assistance to support customers to independent living
- Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their room and maintain good personal hygiene
- Ensure the hostel and the customers are safe during the night. Making sure all patrols have been done accordingly and that they are properly updated on handover. To make sure that welfare checks are done
- Support the team with the VOID work. By getting rooms ready to let, etc.
- Maintaining health and safety of the building
- The expectation of the NSW is to organise the night shift, including the patrols the concierge will do or the time they need to be in reception. If there are any problem regarding the organization or the relationship between the concierge and the NSW, it should be notified to management
- Detailed contact with customers should be documented (SCS, DCR, etc), night staff should engage allocated customers inviting them for KWS
- Night staff must be sitting at reception and not in a back office, always alert and vigilant (not sleeping even during the break). Staff is not allowed to have headphones on at work. Reception shutters should always remain open and only should be closed on extreme circumstances during a risk period. Reception lights should be kept on at all times
- Night staff will be responsible of updating CIMS and booking in and out
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned by the Manager/Team Leader

For the full job description, please visit the Look Ahead website.

Waking Night Support Worker

Are you interested in a career where you will make a real difference in young people’s lives? Does working night shifts better suit your lifestyle? Do you understand the challenges which young people face in daily life? Maybe a career as a Waking Night Support Worker could be the next step in life for you?

Care in Mind are currently looking for a kind, caring and friendly person to join our professional team as a Waking Night Support Worker. Experience is not essential and full training will be provided, however an understanding of the issues young people face in their daily life would really help to make a difference.

You will be based within our Residential Home in Preston where you will work 8:30pm – 7:30am over a 2 weekly rota (Week 1 – 33 hours - Tue, Wed, Thurs) (Week 2 – 43 hours – Mon, Fri, Sat, Sun).

Company Benefits

- Competitive pay (£9.54 per hour + 50p per hour unsociable hours payment)
- 22 days holiday + 8 bank holidays
- Excellent Learning and Development opportunities (NVQ Level 3 in Adult Health & Social Care)
- Enhanced company pension
- Enhanced maternity/paternity leave
- Paid Induction (Running over 7 days)
- Free on-site parking
- Paid Enhanced DBS check
- Employee Assistance Programme / 24-hour Counselling Service
- Online shopping discounts, free eye tests and various other benefits
- The opportunity for internal promotions & progression
- Refer a Friend Scheme (Up to £500 per referral)
- Regular social events and recognition schemes (‘Employee of the year awards’, Summer & Christmas parties)

Your role as a Waking Night Support Worker

- To carry out direct and indirect care of young people with complex mental health needs
- To work in a team, giving the highest standard of care possible to the young people.
- To closely follow individual care plans and support young people with education, shopping, and social and leisure activities.
- To carry out multiple interventions involving the delivery of care to young people
- To promote independence amongst the young people
- To provide support, advice and information to the young people, parents and other carers
- To carry out further duties as per our attached document (Writing reports, general office admin etc)

Requirements of a Waking Night Support Worker

- Flexibility - Your role will involve working shifts including weekends and Bank Holidays
- Good verbal communication skills and the ability to listen to others
- Good written skills and the ability to write basic reports and record information accurately
- IT Literate (Able to write emails and use Microsoft Office)
- An understanding of the issues around confidentiality
- An understanding of safeguarding
- Professional working boundaries between staff and service users
- Ability to remain calm in emergencies, supporting others during difficult situations

Desirable Criteria

- Full UK Driving Licence
- NVQ Level 2 qualification or equivalent in Care
- Previous experience of working with young people who have mental health needs

Due to the current climate regarding the Covid-19, all of our interviews are now taking place as a Video/Audio Interview over Microsoft Teams.

Training will be carried out at the beginning of each month over 7 days covering First Aid, Safeguarding and Therapeutic Risk Management and breakaway techniques. This is paid for along with travel expenses.

The closing date for this position is Monday 28th September 2020, so if you are interested in developing and supporting young people and young adults with complex difficulties then please ensure you apply before this date. We reserve the right to close the vacancy early should we appoint a suitable candidate.

Care in Mind operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check.

We are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community.

We reserve the right to close the advert early, should we appoint a suitable candidate.

You may have experience of the following: Bank Support Worker, Support Worker, Charity, Charities, Third Sector, Social Care, Voluntary Sector, Healthcare Assistant, Care Staff, Care Assistant, Community Development, Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP etc.

Ref: 94090

Recruiting a Support Worker to join our Mental Health Service in Tower Hamlets!

£22,360 per annum, 40 hours per week, plus 25 days Annual Leave, Pension Scheme, staff discounts, healthcare and more.

Tabard Court provides 24-hour support for men, aged 18-74, who have severe and enduring mental health needs together with a significant offending history. Many customers have led chaotic lifestyles and need support with medication and daily living skills. The service works in close partnership with key agencies, providing stability and a stepping stone to independent living for those moving from residential care, other supported accommodation, hospital or prison.

Job Overview:

Support workers at Tabard Court will work within a multi disciplinary team, providing support to customers with a range of mental health needs and who have had contact with the Criminal Justice System. This will include support with emotional, social, physical & domestic needs. You will be skilled in engaging both customers and stakeholders and have a good understanding of the needs and diversity of this client group. You will be able to demonstrate the ability to work in a therapeutic environment that at times can be challenging and provide quality, evidence based care and risk management strategies. You will be highly motivated and committed to continuous professional development.

You will work flexibly to respond to emerging needs and effectively address the needs of the customer group. This role will include shift working including : weekends, bank holidays, late shifts and regular sleep in duties.

Key Responsibilities:

- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where customers have not yet developed the skills, to ensure they enjoy a high quality of accommodation
- Participate in the support planning and risk management, as facilitated by the lead Support Worker
- Carry out security duties to ensure the safety of the customers and premises
- Monitor the CCTV throughout the shift
- Enable customers to make full use of community facilities by providing support as directed
- Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
- Report any observations relating to customers welfare
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
- Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times
- Maintain digital and physical records as required at the project under the direction of the Support Workers/Management
- Participate in team meetings/reviews and the general development of the service
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Flexible
- Open to feedback and self development
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Ability to cope positively with challenging and diverse behaviour

For more information or to apply please visit our website.

Night Care Assistant

£20,129 to £22,124 (£10.32 - £11.35 per hour)

St Elizabeth’s Centre is proud to have kept both our staff and residents safe during these challenging times.

Will you help to keep watch whilst our residents sleep?

We currently have full time and part time Night Care Assistant vacancies within our Adult, Domiciliary Care and Children’s Home. Start something new and apply today.

Our night teams ensure the safety of adults, children and young people with epilepsy, learning disabilities and complex health needs. Our residents will sleep soundly knowing you are on hand to follow their individual care plan and use the night health monitoring equipment to keep them safe. You will provide personal care, administer medication (after training) and keep accurate records of any interventions with our residents. Both full time and part time shifts run on a rolling rota basis so it is a requirement you can work to these shift patterns e.g. 4 nights on 4 nights off.

Previous experience in care and relevant qualifications are not essential but would be an advantage. You will need to be comfortable working with adults and children with complex needs. Your excellent communication skills and sensitivity towards others will enable you to thrive in this interesting and rewarding environment.

St Elizabeth’s is situated in 68 acres of Hertfordshire parkland between Harlow and Bishop’s Stortford. We support people with epilepsy and other complex needs from the age of 5 through to 80 in our Children’s Home, School, College, residential homes with nursing and Day Centre. Over 150 adults and children call St Elizabeth’s their home making us an inspirational place to do great work.

We can offer you a range of staff benefits including:

•Life assurance
•Competitive Salary
•Contributory pension
•High street retail/leisure discounts
•Generous holidays
•Discounted gym membership
•Free on-site parking facilities
•On site subsidised canteen

Closing date: TBC
Interviews: Ongoing

Please note, we are not on a public transport route.

For further information about St Elizabeth’s or to apply, please visit our website.

Offers are subject to pre-employment checks including an enhanced DBS check paid for by the Centre. We are an equal opportunities employer.

Registered Charity 1176777

You may have experience of the following: Support Worker, Care Worker, Care Assistant, Healthcare Worker, Night Care Assistant, Healthcare Assistant, Community Support Worker, Disability, Disabilities, Care Staff, Charity, Charities, Nights, Not for Profit, NFP, Third Sector, etc.

Ref: 94010

YMCA DOWNSLINK GROUP

Bank Project Workers

Burgess Hill, Crawley, Horsham, Worthing, Eastbourne, Brighton & Hove

Varied shifts across all areas - please specify which area(s) on application

Sessional Contract

£10.05 per hour

We are recruiting Bank Staff to work with a diverse group of young people, in our large Foyers (supported housing) and in our smaller Looked After Children’s Services. We are currently recruiting in:

1. Burgess Hill
2. Crawley
3. Horsham
4. Worthing
5. Eastbourne
6. Brighton & Hove

YMCA DLG provide accommodation which houses young people aged 16 to 25 and provides specialist support to enable thriving lives. Working in a holistic manner, we adopt a psychologically informed approach to support young people to transition into independent living through a range of one to one and group activity.

Our teams take an asset-based approach to actively encourage young people into education, employment and training. As a service, we provide a safe and welcoming environment for young people, with their aspirations and desires always at the forefront of the support we offer. Overall, we seek to encourage and enable young people to become empowered by providing positive opportunities which allow them to learn and achieve the independent skills they need to live positive and fulfilling lives.

As well as managing their accommodation, we provide intensive housing management, signposting to other agencies and provide group work and activities that enable young people to achieve the skills they need to begin managing life independently.

A good understanding of the support needs and aspirations of young people we work with is desirable.

You will help to keep our properties safe and secure throughout the day and night through different shift patterns (over a 7-day rota) across our services.

Burgess Hill – Looked After Children’s Service: We provide accommodation that is commissioned by West Sussex Council to provide 24-hour support to young people aged 16-18 years old.

Crawley Foyer: 40 bed Project providing supported accommodation for 16 – 25-year old’s the focus of the work is to help develop the young people’s skills and confidence through our More Than a Room support delivery so that they can move on from supported accommodation and live independently.

Horsham Y Centre: The Horsham Y Centre provides housing to 50 young people. The focus of the work is to help develop the young people’s skills and confidence through our More Than a Room support delivery so that they can move on from supported accommodation and live independently.

Worthing Foyer: Supported accommodation for young people aged 16-25. The foyer consists of 27 bedsits, complete with ensuite facilities, separated into 2 to 3-bedroom flats.

The focus of the work is to help develop the young people’s skills and confidence through our More Than a Room support delivery so that they can move on from supported accommodation and live independently.

Project Eastbourne, Hailsham and Hastings commissioned services: YMCA DLG supported services provide safe accommodation and opportunities for young people who have been made, or are at risk of becoming, homeless. We offer a holistic support package and actively encourage residents into education, training, employment or voluntary work. Whilst living with us residents will gain many essential life skills and social skills, empowering them to move successfully into semi-independent or fully independent accommodation.
Across our Eastbourne, Hailsham and Hastings projects we house 61 young people across five properties. Three of the properties have staff on hand 24 hours a day, with housing concierge available at night. Two properties are dedicated to our move on options for young people, with visiting support and concierge at night.

Project Eastbourne, Hastings and Bexhill transitional housing: We provide transitional housing for 165 young people aged 18 to 35, across 29 sites in Eastbourne, Hastings and Bexhill.
Funded by Homes England under the Empty Homes programme, the scheme enables us to lease empty properties from private landlords and refurbish them to a good standard, to provide affordable and safe accommodation for young people in housing need. Aimed at young people who are not quite ready to live completely independently we manage the lettings and deal with any issues that arise.
We manage a range of properties including studio flats, one to three-bedroom flats and four- and five-bedroom houses. We also manage a nine-bedroom property made up of studio flats and rooms with shared communal facilities.

Brighton & Hove – St Patrick’s: St. Patrick’s provides 29 units of accommodation for single homeless people and rough sleepers in five- and six-bedroom flats with shared kitchen/lounge and bathrooms, and a night shelter accommodating up to 15 people, including a limited number with dogs.  The service provides a 24-hour accommodation-based assessment and support service and operates 365 days a year.  The night shelter part of the service is provided under a sub-contract by the Churches Night Shelter Project.

While there are systems in place to support you, a substantial part of the role includes the ability to lone work. Therefore, we will require someone competent and confident when working alone and somebody who is able to understand and work with complex and challenging behaviour appropriately.

This can be challenging yet very rewarding work that helps young people to belong, contribute, and thrive.

The position comes with excellent training and development opportunities.

As part of our Safer Recruitment guidelines, we only accept applications completed on our application form. Due to Covid-19, we are not accepting paper copies of forms and are currently only accepting application forms submitted by email.

YMCA DownsLink Group welcomes applications from all sections of the community. We value diversity and promote inclusion, which we demonstrate through our activities, as well as in our policies and working practices. Reinforced by our culture and values, we seek to create an inspiring and inclusive place to work.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to respond proactively to safeguarding concerns.

Successful applicants are required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS).

Closing date for applications: Please note this is a rolling advert and applications are reviewed on a monthly basis.

Interview date: Interviews arranged on a rolling basis.                                                                           

Do you have the commitment and positive values to make a difference to the lives of people living in a supported living service in Morecambe. This particular service supports people who have very complex needs and very unique abilities that require quite focussed support and a good understanding of the need to follow specific guidelines.  

Creative Support is a non-profit organisation which provides high quality person centred social care services for people with learning disabilities, mental health and other needs. Our supported living service in Morecambe provides person-centred support to adults who have learning disabilities.

We are looking for calm, resourceful and energetic individuals who are well motivated, hardworking and keen to join our friendly team. You will provide person-centred care and support to tenants to take part in all aspects of every day life and to enjoy a wide range of activities. You will have skills in positive communication and engagement and will be able to demonstrate unconditional positive regard for the people we support. You will have the maturity to be able to work within a positive behaviour support framework, to accept responsibility and to grow in confidence as a skilled practitioner. You must be able to follow agreed guidelines and to work positively within a consistent, mutually supportive team ethos.

You will have the opportunity to undertake the responsible role of being a Key Worker/Co-worker. This will enable you to plan alongside members of the person’s circle of support to enable individuals to be happy, healthy and to be successful in achieving their wishes and aspirations. Our Person centred planning meetings and processes are co-produced with the people we support and their families to promote a unified approach. Together we set meaningful and aspirational goals which Key Workers have a particular responsibility to work towards. This will provide you with a great experience to enable you to develop skills which can underpin a successful career in adult social care.

You must be willing to actively embrace all aspects of the role including support with personal care and domestic tasks as well as community activities. The ability to support people who can express their needs though challenging behaviour at times is essential. Prior experience in this field of work is beneficial, although not a substitute for an engaging, creative and person centred approach. We will  value the personal skills and interests you bring to the role and to the lives of service users, such as sports, walking and outdoor pursuits, creative arts, music and cooking; to name but a few.

This role offers unique and challenging opportunities bringing great job satisfaction to those who are looking to make a positive difference to the lives of others. We provide relevant training including accredited health and social care diplomas through our own training academy. You will be required to work in a flexible manner on a rota which includes evenings, weekends, wake nights and sleep-ins. In addition to opportunities for personal and career development we offer good conditions of service and a supportive, hands-on management culture.

This is a role which can be enjoyed by people who are committed to making a positive difference, including experienced care workers, graduates and people looking for a stimulating career path into social care.

We are looking for an Animal Care Assistant to join our dedicated team of night team, to provide the highest standards of care to all animals within The Home ensuring the good health and wellbeing of all our animals.

Mayhew works with the wider community. Therefore you will be working with a variety of dogs and cats with different behaviours, needs and backgrounds.

Working at Mayhew is very rewarding; you will see many animals in need; however, you will play a vital part in their recovery and ultimately helping them find the perfect home.

Our night team currently works on 7 nights on, 7 nights off rotation.  Working a mixture of 7.30 pm - 6.30 am and 10.30 pm – 8 am.

During this time, first stage interviews will be conducted virtually.  Access to Skype or Zoom will be essential. we will be interviewing as and when appropriate candidates apply. 

If this sounds of interest to you read the Job Description and Person Specification below and apply.

Please note that we reserve the right to close this post early, should we receive a high volume of applications.