Are you passionate about making a lasting difference to the lives of vulnerable adults?

St Mungo’s is at the forefront of supporting individuals experiencing, or who have experienced, homelessness. Our work is more crucial now than ever before as we support our clients throughout the Covid-19 pandemic and ensure that no one who has been housed during this time returns to homelessness.

This is an exciting opportunity for a Night Workers to join our new Accommodation Service in Reading on a permanent, full-time basis.

Great Knolly’s Street provides PIE accommodation, which comprises bespoke pod accommodation units, to residents in a newly-designed site in central Reading.  The services closely adhere to the recovery model & trauma informed approach and will provide a period of settled accommodation to residents with a history of homelessness and complex needs.  The service will be operated in partnership with Reading Borough Council and provides an excellent opportunity to support individuals in accessing a home with an appropriate, and considered, element of support and eventual move-on to long-term, settled accommodation.

We are looking for reliable Night Workers to provide overnight waking cover and support to our clients.

Key responsibilities of the roles include:

• To provide cover to the hostel at night, ensuring the support and safety of the residents and the building. The post-holder will be responsible for controlling and/or monitoring access to the building, dealing with emergencies, carrying out Health and Safety checks and communicating any concerns or events to the rest of the team.
• Spending time talking to the residents; supporting the key worker role with clients likely to be seen more at night or with specific supportive targets in relation to clients that may be seen during the night shift..
• Supporting clients in crisis situations, liaising with emergency services if needed, reporting and recording it by using local practices such log book, Opal, etc., and handing it over to day staff.

Who we’re looking for

We are working hard to create a diverse and fully inclusive culture where all staff feel valued and we welcome applications from all sections of the community.

To be successful in this role you will require good communication skills with the ability to respond and interact effectively with residents and colleagues. You will also have experience in following administrative procedures and maintaining clear and accurate records. Being reliable, awake and alert at all times during your shift and acting with integrity is expected, as is using your initiative and staying calm in the event of an emergency.

This is a really crucial role within the service and would be ideal for people who are looking to develop their career in the sector. You may have experience of working within a similar role or may have worked in other night accommodation / security type positions.

Above all, we are looking for people who have a genuine interest in helping vulnerable adults to make changes in their lives and who have an understanding of the types of issues that affect vulnerable homeless people.

If the above sounds like you we encourage you to apply.  

To view job descriptions on our vacancies page, please click on the document available tab above the relevant job advert.

What we offer

• Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.

As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.

• A Diverse and Inclusive Work Place

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, South West, Irish and Women’s Action.

• Flexible Working and Other Benefits

We are committed to maintaining your work/life balance. We offer 25 days annual leave, and operate a very popular Flexi Time scheme, which allows you to supplement your annual leave entitlement. After 5 years, staff annual leave entitlement increases to 28 days.

St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.

How to apply

To find out more and apply please go to the St Mungo’s careers page on our website. 

Closing date: 10am on Wednesday 9 December 2020

Interview and assessments on: Monday 21 or Tuesday 22 December 2020, via a Google Meet video call due to Covid19 distancing.

It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

Are you passionate about making a lasting difference to the lives of vulnerable adults?

This is an exciting opportunity to be part of a vital new Women’s service in Reading providing accommodation and essential support to vulnerable homeless women with complex needs.

The Nova Project is a specialist women’s service, in the heart of Reading.  The service will provide barrier-free accommodation to female clients in the Reading area, with essential individual support in keeping with their wants & needs.  The service is a joint enterprise between Reading Borough Council and St Mungo’s and other essential partner agencies in area.  The Nova Project will serve to provide a safe place for residents to call home, with the essential professional support and oversight to ensure safety, recovery and progression.

We are looking for reliable female Night Workers to join the hostel to provide overnight waking cover and support to our clients.

Key responsibilities of the roles include:

• To provide cover to the hostel at night, ensuring the support and safety of the residents and the building. The post-holder will be responsible for controlling and/or monitoring access to the building, dealing with emergencies, carrying out Health and Safety checks and communicating any concerns or events to the rest of the team.
• Spending time talking to the residents; supporting the key worker role with clients likely to be seen more at night or with specific supportive targets in relation to clients that may be seen during the night shift..
• Supporting clients in crisis situations, liaising with emergency services if needed, reporting and recording it by using local practices such log book, Opal, etc., and handing it over to day staff.

Who we’re looking for

We are working hard to create a diverse and fully inclusive culture where all staff feel valued and we welcome applications from all sections of the community.

To be successful in this role you will require good communication skills with the ability to respond and interact effectively with residents and colleagues. You will also have experience in following administrative procedures and maintaining clear and accurate records. Being reliable, awake and alert at all times during your shift and acting with integrity is expected, as is using your initiative and staying calm in the event of an emergency.

This is a really crucial role within the service and would be ideal for people who are looking to develop their career in the sector. You may have experience of working within a similar role or may have worked in other night accommodation / security type positions.

Above all, we are looking for people who have a genuine interest in helping vulnerable adults to make changes in their lives and who have an understanding of the types of issues that affect vulnerable homeless people.

To view job descriptions on our vacancies page, please click on the document available tab above the relevant job advert.

*For genuine occupational requirement reasons we are looking to appoint a female only for this post (exemption under the Equality Act 2010 Part 1 Schedule 9)

What we offer

• Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.

As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.

• A Diverse and Inclusive Work Place

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, South West, Irish and Women’s Action.

• Flexible Working and Other Benefits

We are committed to maintaining your work/life balance. We offer 25 days annual leave, and operate a very popular Flexi Time scheme, which allows you to supplement your annual leave entitlement. After 5 years, staff annual leave entitlement increases to 28 days.

St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.

How to apply

To find out more and apply please go to the St Mungo’s careers page on our website. 

Closing date: 10am on Wednesday 9 December 2020

Interview and assessments on: Monday 21 or Tuesday 22 December 2020, via a Google Meet video call due to Covid19 distancing.

It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

Waking Night Support Worker

Are you interested in a career where you will make a real difference in young people’s lives? Does working night shifts better suit your lifestyle? Do you understand the challenges which young people face in daily life? Maybe a career as a Waking Night Support Worker could be the next step in life for you?

Our client is currently looking for a kind, caring and friendly person to join their professional team as a Waking Night Support Worker. Experience is not essential and full training will be provided, however an understanding of the issues young people face in their daily life would really help to make a difference.

You will be based within their Residential Home in Liversedge where you will work 8:30 pm – 7:30 am over a 2 weekly rota (Week 1 – 33 hours - Tue, Wed, Thurs) (Week 2 – 43 hours – Mon, Fri, Sat, Sun).

Company Benefits

Competitive pay (£9.04 per hour + 50p per hour unsociable hours payment)
22 days holiday + 8 bank holidays
Excellent Learning and Development opportunities (NVQ Level 3 in Adult Health & Social Care)
Enhanced company pension
Life Assurance (2 x annual salary)
Enhanced maternity/paternity leave
Paid Induction (Running over 3 days)
Free on-site parking
Paid Enhanced DBS check
Access to our 24-hour Wellbeing Support Portal/ Employee Assistance Programme
Online shopping discounts, free eye tests and various other benefits
The opportunity for internal promotions & progression
Refer a Friend Scheme (Up to £500 per referral)
Regular social events and recognition schemes (‘Employee of the year awards’, Summer & Christmas parties)

Your role as a Waking Night Support Worker

To carry out direct and indirect care of young people with complex mental health needs
To work in a team, giving the highest standard of care possible to the young people.
To closely follow individual care plans and support young people with education, shopping, and social and leisure activities.
To carry out multiple interventions involving the delivery of care to young people
To promote independence amongst the young people
To provide support, advice and information to the young people, parents and other carers
To carry out further duties as per our attached document (Writing reports, general office admin etc)

Requirements of a Waking Night Support Worker

Flexibility - Your role will involve working shifts including weekends and Bank Holidays
Good verbal communication skills and the ability to listen to others
Good written skills and the ability to write basic reports and record information accurately
IT Literate (Able to write emails and use Microsoft Office)
An understanding of the issues around confidentiality
An understanding of safeguarding
Professional working boundaries between staff and service users
Ability to remain calm in emergencies, supporting others during difficult situations

Desirable Criteria

Full UK Driving Licence
NVQ Level 2 qualification or equivalent in Care
Previous experience of working with young people who have mental health needs

If you are interested in joining an enthusiastic, motivated business who thrive in developing and rebuilding young people and young adults with complex difficulties then please submit your application by Sunday 6th December.

Please note that we do not accept CV’s and the application must be completed in full.

To support our commitment as a COVID-19 Secure employer, all of our interviews will be held over video platform.

Our client operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check.

They are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community.

They reserve the right to close the advert early, should we appoint a suitable candidate.

Recruiting for a Waking Night Support Worker to join our Homelessness and Complex Needs Service in Kensington & Chelsea!

GBP 23,478 per annum, 42 hours per week, plus 25 days Annual Leave, Pension Scheme, staff discounts, healthcare and more.

RBKC Complex Needs Service has 5 distinct housing components with a further 3 floating supporting sites accommodating up to 136 residents who present with multiple and/or complex needs including but not exclusive to, substance misuse, mental health, domestic violence, history of violent behaviour, ex-offenders, chaotic and hard to reach groups. All staff in the service may be required to work across any of the sites supported by the service.

Job Overview:

Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.

Key Responsibilities:

- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Assisting in the recording and reporting of customer incidents
- Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork
- Developing productive relationships with partner organisations to improve service outcomes
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Involving customers in the design, development and delivery of the service
- Encouraging and enabling tenants to pay their rent and avoid personal debt
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc
- Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager
- Being responsible for the handover of key information between shifts
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organized
- Able to apply the right balance of care and support dependant on the needs of the customer
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviour
- Ability to adhere to Look Ahead's professional boundaries policy

Skills, Knowledge and Experience:

Essential:

- NVQ Level 2/3 or equivalent with little or some previous relevant sector work experience

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

NIGHT SUPPORT WORKER, CORE PLUS, NOTTINGHAMSHIRE, PERMANENT, 37HPW (4 NIGHTS ON 4 NIGHTS OFF ROTA), FRWK03 £16,915 - £18,430 FTE PLUS 7.5% ENHANCEMENT FOR HOURS WORKED BETWEEN 10 PM & 7 AM

This is an exciting opportunity for experienced staff who want to support young people to overcome barriers preventing independence.  Experience within a supported housing setting with young people or youth work will be looked upon favourably.  We want to develop a team of staff that rely on each other, work in a consistent way and have the skills necessary to be able to soak up challenging behaviour and routinely de-escalate situations involving young people who may have an offending history.

Successful applicants will have an awareness of trauma informed care and will demonstrate an understanding of young people by the way in which they respond to behaviour and contribute to a psychologically informed environment. 

The service will accommodate four young people who are likely to be looked after or will have experienced a care background and we aim to develop existing skills that will enable them to move into other shared accommodation.  The work will be intensive and rewarding, however the well- being and resilience of staff will be supported by FHA. Building rapport with the young people and offering activities to keep them occupied will be a large part of the role.

Liaising in a professional way with social workers, leaving care workers and youth justice workers is key.  The service will be fast paced and with a high level of accountability.  Some experience of report writing is desirable.

For more information please contact: Claire Windebank

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

97% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application

CVs will not be accepted

NO AGENCIES PLEASE

Waking Nights Support Worker

Are you interested in a career where you will make a real difference in young people’s lives? Does working night shifts better suit your lifestyle? Do you understand the challenges which young people face in daily life? Maybe a career as a Waking Night Support Worker could be the next step in life for you?

Our client is currently looking for a kind, caring and friendly person to join their professional team as a Waking Night Support Worker. Experience is not essential and full training will be provided, however an understanding of the issues young people face in their daily life would really help to make a difference.

You will be based within their Residential Home in Preston where you will work 8:30 pm – 7:30 am over a 2 weekly rota (Week 1 – 33 hours and Week 2 – 44 hours.

Company Benefits
• Competitive pay (£9.54 per hour + 50p per hour unsociable hours payment)
• £100 bonus after completing 6 month probation
• 22 days holiday plus 8 bank holidays rising to 27 days holiday plus bank holidays with service
• Excellent Learning and Development opportunities (NVQ Level 3 in Adult Health & Social Care)
• Enhanced company pension
• Life Assurance 2 x your annual salary
• Enhanced maternity/paternity leave
• Paid Induction (Running over 3 days)
• Free on-site parking
• Paid Enhanced DBS check
• Access to their 24-hour Wellbeing Support Portal/ Employee Assistance Programme
• Online shopping discounts, free eye tests and various other benefits
• The opportunity for internal promotions & progression
• Refer a Friend Scheme (Up to £500 per referral)
• Regular social events and recognition schemes (‘Employee of the year awards’, Summer & Christmas parties)

Your role as a Waking Night Support Worker
• To carry out direct and indirect care of young people with complex mental health needs
• To work in a team, giving the highest standard of care possible to the young people.
• To closely follow individual care plans and support young people with education, shopping, and social and leisure activities.
• To carry out multiple interventions involving the delivery of care to young people
• To promote independence amongst the young people
• To provide support, advice and information to the young people, parents and other carers
• To carry out further duties as per their attached document (Writing reports, general office admin etc)

Requirements of a Waking Night Support Worker
• Flexibility - Your role will involve working shifts including weekends and Bank Holidays
• Good verbal communication skills and the ability to listen to others
• Good written skills and the ability to write basic reports and record information accurately
• IT Literate (Able to write emails and use Microsoft Office)
• An understanding of the issues around confidentiality
• An understanding of safeguarding
• Professional working boundaries between staff and service users
• Ability to remain calm in emergencies, supporting others during difficult situations

Desirable Criteria
• Full UK Driving Licence
• NVQ Level 2 qualification or equivalent in Care
• Previous experience of working with young people who have mental health needs

If you are interested in joining an enthusiastic, motivated business who thrive in developing and rebuilding young people and young adults with complex difficulties then please submit your application by Tuesday 15th December.

Please note that they do not accept CV’s and the application must be completed in full.

Please note that interviews will be held over Microsoft Teams as a video interview.

Our client operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check.

They are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community.

They reserve the right to close the advert early, should they appoint a suitable candidate.

Waking Nights Support Worker

Are you interested in a career where you will make a real difference in young people’s lives? Does working night shifts better suit your lifestyle? Do you understand the challenges which young people face in daily life? Maybe a career as a Waking Night Support Worker could be the next step in life for you?

Our client is excited to announce the opening of their new Residential Service based in Heaton, Bolton. This 5-bed service will be supporting the recovery and rehabilitation of young people and young adults with complex mental health difficulties in a least restrictive way. The aim of the service will be to support the young people engage in the community, education, and vocational activities with the aim of promoting independence.

They are currently looking for a kind, caring and friendly person to join their professional team as a Waking Night Support Worker. Experience is not essential and full training will be provided, however an understanding of the issues young people face in their daily life would really help to make a difference.

You will be based within their Residential Home in Bolton where you will work 8:30 pm – 7:30 am over a 2 weekly rota (Week 1 – 33 hours and Week 2 – 44 hours).

Company Benefits
• Competitive pay (£9.54 per hour + 50p per hour unsociable hours payment)
• £100 bonus after completion of 6-month probation
• 22 days holiday plus 8 bank holidays (rising to 27 days holidays plus bank holidays with service)
• Excellent Learning and Development opportunities (NVQ Level 3 in Adult Health & Social Care)
• Enhanced company pension
• Life Assurance 2 x your annual salary
• Enhanced maternity/paternity leave
• Paid Induction (Running over 3 days)
• Free on-site parking
• Paid Enhanced DBS check
• Access to their 24-hour Wellbeing Support Portal/ Employee Assistance Programme
• Online shopping discounts, free eye tests and various other benefits
• The opportunity for internal promotions & progression
• Refer a Friend Scheme (Up to £500 per referral)
• Regular social events and recognition schemes (‘Employee of the year awards’, Summer & Christmas parties)

Your role as a Waking Night Support Worker
• To carry out direct and indirect care of young people with complex mental health needs
• To work in a team, giving the highest standard of care possible to the young people.
• To closely follow individual care plans and support young people with education, shopping, and social and leisure activities.
• To carry out multiple interventions involving the delivery of care to young people
• To promote independence amongst the young people
• To provide support, advice and information to the young people, parents and other carers
• To carry out further duties as per our attached document (Writing reports, general office admin etc)

Requirements of a Waking Night Support Worker
• Flexibility - Your role will involve working shifts including weekends and Bank Holidays
• Good verbal communication skills and the ability to listen to others
• Good written skills and the ability to write basic reports and record information accurately
• IT Literate (Able to write emails and use Microsoft Office)
• An understanding of the issues around confidentiality
• An understanding of safeguarding
• Professional working boundaries between staff and service users
• Ability to remain calm in emergencies, supporting others during difficult situations

Desirable Criteria
• Full UK Driving Licence
• NVQ Level 2 qualification or equivalent in Care
• Previous experience of working with young people who have mental health needs

If you are interested in joining an enthusiastic, motivated business who thrive in developing and rebuilding young people and young adults with complex difficulties then please submit your application by Tuesday 15th December.

Please note that they do not accept CV’s and the application must be completed in full.

Please note that interviews will be held over Microsoft Teams as a video interview.

Our client operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check.

They are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community.

They reserve the right to close the advert early, should they appoint a suitable candidate.

Recruiting A waking Night Specialist Behavioural Support Worker to join our Learning Disabilities Service in Welwyn Garden City!

GBP 15,100 per annum, 30 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Birchall Wood is a Transforming Care Supported Living Service in Welwyn Garden City and will be the new home for a single female customer with severe learning disabilities and Autism, we are looking to build a staff team of Specialist Behavioural Support Workers (PBS approach) with an excellent value base to support the
customer to build their new life and develop their skills towards independence with personalised daily support.

Job Overview:

Waking Night Behavioural Specialist Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.
Welwyn Supported Living Service will be a new home for one customer with learning disabilities and Autism, and we are looking to build a staff team with an excellent value base to support the customer to build their new life and develop their skills as an independent person.

Key Responsibilities:

- Building a supportive, trusting relationship with the customer and creating a positive atmosphere;
- Supporting the customer in their preferred night time routine, including personal care and promoting good sleep hygiene;
- Supporting the customer to undertake activities in line with their preferences;
- Ensuring the customer's safety and wellbeing at night, providing emotional and practical support and reassurance as needed;
- Using positive behavioural support and Autism-specific approaches to manage any distress during night time hours;
- Working proactively with other members of the team to meet the needs of the customer and handle administrative responsibilities;
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals;
- Ensuring ongoing assessment and management of risks associated with the customer within an attitude of 'positive risk taking';
- Ensuring appropriate handovers between shifts and documenting night time activity, including any incidents;
- Working in line with Look Ahead's lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues;
- Adhering to all other Look Ahead policies and procedures;
- Engaging in learning and development activity to increase knowledge and skills
- Ad-hoc domestic / cleaning duties;
- Working as part of a team with Look Ahead colleagues, the customer's family and external professionals;
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of
Look Ahead.

Please note that we have the right to close any vacancy before the advertised closing date if we have received a high number of applications.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If
this occurs you would not need to submit another application for the alternative role.

Support Worker

We are one of the largest learning disability charities in the UK, supporting over 2,500 people through our friendly, supportive, creative and diverse teams.

At Clementi Court, we have one of the most fulfilling and meaningful jobs you can do. The people we support are all individuals with unique qualities and when you get to know and support them, you truly learn what job satisfaction really means.

The two houses that make up Clementi Court are home to six adults with profound, multiple disabilities and is filled with lots of fun and laughter. We pride ourselves on being abig happy family with the people we support always at the centre of it all. We thrive on providing person-centred active support and encourage this throughout everything we do.

Salary: Up to £21,043

Hours: Permanent, Full time, 37.5 hours

Location: Clementi Court, Evesham

What we Offer

Apprenticeships – earn whilst gaining a fully funded Level 2 Diploma in Health & Social Care with a Top 100 Apprenticeship Employer (ranked 11th in 2020). Access to the Hft Plus benefits package, which includes a great number of discounts and rewards across shops, restaurants, gym membership and days out; but also, an Employee Assistance Programme, with telephone and face-to-face support options. Access to award winning training and development – Hft is one of only four charities to have achieved the Skills for Care ‘Centre of Excellence’ provider status. Annual staff award scheme – The Fusion Awards, and peer recognition through our GEM awards programme. 20 days holiday (plus 8 bank holidays) increasing to 25 days after a year of employment (pro rata for part time staff). A contributory pension scheme & life assurance. Free DBS Check.

You don’t need experience of support work or any special qualifications for this job - you’ll get plenty of training along the way. Having the right values and wanting to make a difference to enable people to live a more fulfilling and independent life is what matters most. You will need to have good listening skills and a practical, caring approach. You also need to have basic level IT skills to be able to use a computer to record information about people you will be supporting.

We are currently restricting face-to-face training; therefore most of your training courses, including some aspects of your induction, will be online. But you will still be able learn from your colleagues in a supportive hands-on environment.

You will ideally hold a full UK or EU driver’s license.

Closing date: Thursday 24th December 2020

STRICTLY NO AGENCIES PLEASE.

You may have experience or an interest in the following: Support Worker, Support Work, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Mental Health Worker, Healthcare Assistant, Care Staff, Community Development, Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP etc.

Jigsaw Homes Group is one of the largest housing groups in England with more than 33,000 homes across the North West and East Midlands, employing over 1400 employees.  Our main social purpose is to provide quality homes as solid foundations for people to thrive for the rest of their lives.

Jigsaw Support is a CBS (Community Benefit Society).We work with communities, families and individuals across the North West of England, with offices and properties based in Manchester, Tameside, Oldham, Stockport, Leigh, Wigan and Lancaster.

Our projects and services are as diverse as the people we support and range from homelessness and housing advice, domestic abuse support, employment services to agency managed properties and more and includes our award winning Housing First programmes.

You will work as part of a team supporting women and children fleeing domestic abuse within a refuge setting. We work with women to improve their independence and resilience through a person led approach, offering holistic advice, signposting, and dedicated workers to help women resettle into the community and rebuild their lives.

The Pathway Worker role focuses on supporting women and their children to build links with their local community and to take part in meaningful activity, both through group work and individualised activity plans. This enables women to explore and utilise their strengths to build their confidence and to share their skills and experience to give something back.

You will have ability to communicate effectively and build strong professional relationships. You will work holistically, through a guided conversation you will explore the person’s strengths and networks, and through working with them to develop a personal plan you will encourage them to utilise their strengths to create positive change. You will be able to work independently, and prioritise your own workload.

This role is for waking night staff, you should have a creative approach to planning and delivering evening activities in the refuge. There is lone working within the role during the night.

You are entitled to a total of 25 days annual leave per year in addition to 8 public holidays per year pro rata. Your annual leave entitlement will increase by one day per completed year after the first completed year on 1st April to a maximum of 30 days per year, pro rata. occupational sick pay, flexible working, on-site gyms, access to the Social Housing Pension Scheme, Simply Health membership, enhanced maternity/paternity leave, childcare vouchers and  training/development opportunities.

We are looking to welcome a new Senior Support Worker into our busy and dynamic mental health team. We work across all our services in Bradford, ensuring positive mental health and housing related support in a personalised way to build and maintain independence. The successful candidate will engage with service users and build trusting therapeutic relationships.

The Senior Support Worker role will be to support in the leadership of the team to provide individualised person centred support to people with support needs living in their own homes; to enable them to enjoy a fulfilling and valued life, to participate in the community and to develop their abilities as fully as possible.

You will have a warm, caring nature, and a commitment to making a positive difference in people’s lives. It is expected that you will work flexibly, including evenings and weekends, to meet the needs of the service.

The role is varied, for example one day you could be helping a service user to complete a housing benefit form or offer practical support around a household task; the next day you could be assisting someone to access a day service or set up a direct debit to pay their utility bills. You will receive extensive training and excellent peer support.

Our Bradford Re-enablement and Recovery Support Service provide contact care to people with a range of mental health needs as directed by their personal support plans. This will include visiting clients in their own homes or in other mental health settings as part of a structured package of support.

Our Enablement Service is a city wide service which offers a domiciliary CQC registered, support and re-enablement service for adults and older adults experiencing fluctuating mental health, memory problems, a formal diagnosis of dementia, learning disabilities or physical health. The service operates throughout Bradford and the surrounding areas, including Keighley, Bingley and Shipley. We require warm, positive individuals to promote our person centred ethos and work in close partnership with families and other agencies. You must be compassionate and able to provide both respectful personal care and personalised support. The Service is rated as ‘Good’ with ‘Outstanding’ for caring.

If you have excellent interpersonal skills and if you are supportive, proactive, responsible, good at motivating people and listening to others then we would like to hear from you.

Experience of management in the care and support sector is preferred. Good written communication is also important. We appreciate flexibility from all our staff and hence we also can be flexible around working hours. It is a large team and we are looking for a diverse range of skills.

Due to the nature of the role, this is a car driver essential role.

Contracts: Permanent 2 x Full time, 1 x Part Time

Closing Date:  Midnight 09/12/2020
Interview Date: TBC

Please state if you are applying for the full time  positions or part time.

We are looking for a number of support workers to join The Rapid Response Team. The Rapid Response team is funded by the Mayor of London to provide an emergency response to people sleeping rough in up to 25 London boroughs.

Our Outreach Support Workers play a pivotal part in their inspiring work, helping homeless people get off the streets, back on their feet and looking forward to a brighter future.

Support Workers work at night covering a group of boroughs by car, responding to new referrals for rough sleepers, assessing those met before offering and transporting them to emergency accommodation.

A clean UK driving license and an ability to work late night shifts are the essential requirements for this role. You do not need any prior experience of working with homeless people, but you do need a commitment to supporting Thames Reach to achieve its vision and an interest in learning the new skills that will enable you to do this.

With the help of our experienced senior staff and management, you will be supported and trained to use your strong communication and creative problem-solving skills. You will receive regular supervision from experienced staff who will both guide your work and encourage and facilitate your personal development.

This is a challenging and extremely rewarding role that requires you to assertively reinforce our message that rough sleeping is an unsafe choice and give the people you meet clear information about their available options and the necessary encouragement and support they need to make an informed choice to move away from the street.

As Support Worker you will:

• Be organised and able to plan your work to provide a rapid response to referrals we receive ensuring people sleeping rough across London are looked for within tight time scales.
• Be committed to providing a high standard service.
• Have excellent communication skills and be able to quickly engage rough sleepers you meet so that they accept the help you are offering.
• Have an enthusiastic approach to taking part in training and acquiring new skills.

We will:

• Support you to develop your knowledge and skills and advance in your career.
• Offer a generous contributory pension scheme, tuition aid and a wide range of training courses and opportunities.
• Give you 29 days annual leave plus 8 paid bank holidays.

At Thames Reach we are committed to helping homeless and vulnerable people to live in decent homes, build supportive relationships and lead fulfilling lives. Our vision is to end street homelessness and our aim is to deliver high quality, effective services to vulnerable people.

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

For more information and to apply please visit our website.

Closing Date:  Midnight 07/12/2020
Interview Date: W/C  15/12/2020

We are recruiting 2 Support Workers to join our London Street Rescue service, the team is funded by the Mayor of London as a key part of the No Second Night Out strategy. Working in outreach, you will work with rough sleepers across London, supporting them to access accommodation, providing short term crisis intervention to help them maintain their accommodation and linking with health and financial support.

The role will enable you to work towards quick outcomes, to support rough sleepers off the streets. Working in this team will give you an opportunity to make a real difference to rough sleeping.

As a Support Worker you will:

• Conduct regular outreach shifts with volunteers
• Be a first response to referrals, carrying out assessments with new rough sleepers to understand their eligibility and need
• Casework rough sleepers, supporting them to access appropriate services and accommodation
• Work alongside other agencies including the local authority, health services and housing providers
• Support lead workers and navigators with more complex cases
• Accurately record all work done.

The role will involve office and street-based work in Hackney. While a proportion of your time will be spent working day time shifts, Monday-Friday, the role also includes early morning outreach shifts.

To be successful you will need to have:

• Excellent interpersonal skills to build trusting relationships with rough sleepers and partner agencies
• Strong organisational skills in order to be flexible and responsive, to meet the needs of rough sleepers
• The confidence and ability to manage your own caseload
• Good IT skills with the ability use Outlook, online recording systems, Excel, and Word, using a tablet and a smart phone
• Confidence in representing Thames Reach at external meetings and with outside agencies

At Thames Reach we are driven and committed to helping homeless and vulnerable people to live in decent homes, build supportive relationships and lead fulfilling lives. Our vision is to end street homelessness and our aim is to achieve the highest standards and effectiveness in service delivery to vulnerable people.

As well as a great working environment we also offer:

• Support to develop your leadership and strategic skills.
• A contributory pension scheme, tuition aid and management specific training.
• 29 days holiday and 8 paid bank holidays.

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

For more information and to apply please visit our website.

Are you passionate about making a lasting difference to the lives of vulnerable adults?

St Mungo’s is at the forefront of supporting individuals experiencing, or who have experienced, homelessness. Our work is more crucial now than ever before as we support our clients throughout the Covid-19 pandemic and ensure that no one who has been housed during this time returns to homelessness.

We are looking for recovery focused support workers (known internally as project workers) to join our new Accommodation Service in Reading on a permanent, full-time basis.

Great Knolly’s Street provides PIE accommodation, which comprises bespoke pod accommodation units, to residents in a newly-designed site in central Reading.  The services closely adhere to the recovery model & trauma informed approach and will provide a period of settled accommodation to residents with a history of homelessness and complex needs.  The service will be operated in partnership with Reading Borough Council and provides an excellent opportunity to support individuals in accessing a home with an appropriate, and considered, element of support and eventual move-on to long-term, settled accommodation.

In this busy and varied role you will provide high-quality support, care and advice to clients that focuses on their strengths and goals, and is delivered in a way that suits them. You will work with clients to identify their personal aims and ambitions, and assist in developing plans to achieve them. You will also work to connect residents with external services and develop independent living skills.

Who we’re looking for

To succeed in these highly rewarding roles you will:

• Have an understanding of the issues faced by homeless or vulnerably housed people – you may have had personal experience of homelessness yourself
• Have experience of helping vulnerable people to identify personal goals and supporting them through a process of change
• Have a sound understanding of the support needs of people with low incomes, including rent payments/arrears and professional boundary issues
• Be committed to our Recovery Ethos

However, above all we are looking for inspirational, committed individuals who have a genuine desire to support people to transform their lives.

If you believe that you have what we are looking for, and have an interest in working for a charity that makes a real difference to the lives of people who are homeless, and you are ready to apply now please click the apply button.

Please note, due to the needs of our services, Support Workers are required to work a shift rota, so flexibility is required. This will include some weekends and bank holidays.

If the above sounds like you we’d love to hear from you!

To view job descriptions on our vacancies page, please click on the document available tab above the relevant job advert.

What we offer

• Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.

As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.

• A Diverse and Inclusive Work Place

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, South West, Irish and Women’s Action.

• Flexible Working and Other Benefits

We are committed to maintaining your work/life balance. We offer 25 days annual leave, and operate a very popular Flexi Time scheme, which allows you to supplement your annual leave entitlement. After 5 years, staff annual leave entitlement increases to 28 days.

St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

For this role staff can claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday and Sunday. 

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.

How to apply

To find out more and apply please go to the St Mungo’s careers page on our website. 

Closing date: 10am on Wednesday 9 December 2020

Interview and assessments on: Monday 21 or Tuesday 22 December 2020, via a Google Meet video call due to Covid19 distancing.

It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.