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In this role you will deliver FSSW’s FareChance programme, including running employability workshops and practical logistics sessions. You will also provide 1-1 support for young people where required and signposting and referrals to other specialist services and career pathways. You will bring your passion and experience in supporting people to achieve their goals and be sensitive to the inequality and power imbalance faced by young people.
Duties and Responsibilities:
Programme Delivery
- Lead the delivery of practical warehouse activity sessions for active participants and taster sessions for potential participants
- Work with the Operations and Volunteer teams to ensure smooth integration of our participants and the programme
- Support the Employability Programme Manager to deliver Employability/Life skills workshops e.g. Interview/Communication skills, CV/Cover letter writing
- Work with the Employability Programme Manager to build an individualised plan and set of goals for each young person
- Identify specific needs and risks, liaising with senior colleagues, create and maintain risk assessments with individuals to ensure safety in the workplace
Programme Development
- Work with the Employability Programme Manager and FareChance participants around coproduction opportunities that impact on the delivery, development and evaluation of the programme
- Work with the Volunteer Team to ensure smooth transitions to and from FareChance to Volunteering where applicable
- Work with the Operations team to identify ways we can expand FareChance practical sessions to support day-to-day running of the hub and build further transferable skills
- Support young people to engage with internships within FSSW
- External partnerships and relationship building
- On occasion attend events or appointments to support recruitment/represent FSSW
- Attend a range of career away days as part of the FareChance programme
- Support the fundraising team in providing updates for employability funders
- Support the Employability Programme Manager to broaden ‘Next Step’ relationships and referral partnerships
Reporting and Administration
- Maintain quality records of all participant information, including interventions with project participants, ensuring that such data is stored within the requirements of the Data Protection Act and FSSW policies and procedures
- Work alongside the Head of Employability and Volunteering around any incidents or safeguarding concerns. Signpost to external agencies where appropriate
- Work with the fundraising and communications teams on internal and external reporting for FareChance, including gathering quantitative and qualitative data
Person Specification
Essential
- Knowledge and experience of delivering 1:1 and group motivational mentoring, coaching or support work
- Successful experience of supporting people back into work or training, with a strong commitment to advancing equality, diversity and inclusion
- Ability to work flexibly, respond positively to project changes and meet challenging targets
- Excellent interpersonal and listening skills with the ability to influence, motivate and negotiate.
- Good IT skills
Desirable
- Experience of working with a diverse range of young people and responding appropriately to challenging behaviours
- Understanding and/or experience of a logistics or warehouse environment
- Project supervision experience
- Excellent verbal and written communication skills
- Understanding of safeguarding and GDPR regulations
- Ability to set up and maintain accurate and timely records for monitoring and evaluating purposes.
- Strong organisational skills including planning, prioritising and time management
We welcome applications from people of all backgrounds and lived experiences. As we expand our programmes, we particularly value candidates who bring multicultural perspectives and/or speak additional languages. Skills in languages such as Arabic, Pashto, or Farsi are highly desirable, but not essential. If you share our commitment to inclusion and want to make a positive impact, we’d love to hear from you.
We also welcome applications from people with convictions. This role requires an enhanced DBS check so applicants will be asked to disclose relevant unspent convictions at a later stage of the recruitment process. If you are asked to disclose, the information will be handled confidentially and used to assess your suitability for the role.
Our mission is a future where no food is wasted, and all people can thrive.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Tower Project is an East London based disability charity that delivers a wide range of innovative services for children, young people and adults with learning disabilities and autism.
At the forefront of its innovative services delivery is the award-winning Tower Project Job, Enterprise, and Training (JET) Service, East London’s leading provider of supported employment and training services for young people and adults with learning disabilities and autism.
As Job Coach, you will empower adults of all ages with learning disabilities and autism to build real workplace skills through our paid accessible apprenticeship programmes. You will deliver focused, hands-on coaching to help apprentices succeed on their apprenticeships and progress into sustained employment, whether with their placement host or another employer.
Main Duties and Responsibilities
Job Coaching
You will provide hands-on workplace coaching that enables clients to develop competence, independence and resilience, supporting successful progression into sustained employment.
- Deliver in-work coaching, breaking tasks into manageable steps and systematically fading support.
- Conduct detailed job and task analysis to ensure clarity of role expectations.
- Support apprentices to develop technical skills, workplace behaviours and professional standards.
- Produce in work communication passports for apprentices and identify and implement reasonable adjustments in partnership with employers.
- Support apprentices to manage workplace anxiety, communication differences and confidence barriers.
- Develop natural workplace supports, including peer mentors and team-based assistance.
- Provide structured travel training to promote independent commuting.
- Monitor progress against apprenticeship goals and employment outcome targets.
Employer Partnerships and Placement Support
Maintain professional, positive relationships with employers and placement hosts secured through the JET employer engagement strategy.
- Act as the key day-to-day contact for employers once an apprentice is placed.
- Support employers to implement inclusive practices and reasonable adjustments.
- Provide guidance on supporting employees with learning disabilities and autism.
- Identify progression opportunities within existing employer partnerships.
- Escalate new employer development opportunities to the Employment Support Team.
Advice, Guidance and Development
You will deliver structured, person-centred support that enables clients to clarify their employment aspirations and take practical, achievable steps towards sustained paid work
- Develop vocational profiles identifying strengths, aspirations and support needs.
- Deliver structured one-to-one sessions reviewing progress and updating action plans.
- Support development of employability skills including CV preparation, interview techniques and workplace communication.
- Encourage independence, resilience and self-advocacy.
Monitoring & Reporting
- You will ensure accurate tracking of client progress and contribute to demonstrating service impact.
- Maintain accurate and up-to-date digital records and action plans.
- Track outcomes and contribute to performance data and reporting requirements.
- Contribute case studies and evidence demonstrating sustained employment outcomes.
- Ensure compliance with safeguarding, data protection and health and safety policies.
- Support employers with completing workplace risk assessments prior to placement start.
Professional Responsibilities
- You will uphold high professional standards while contributing to the overall success of the service.
- Work towards agreed KPIs relating to sustained employment and progression.
- Participate in supervision, appraisal and ongoing professional development.
- Maintain knowledge of supported employment practice and inclusive workplace standards.
- Promote equality, diversity and inclusion in all aspects of work.
- Represent the service professionally with employers and partner organisations.
- Undertake any other reasonable duties required to support effective service delivery
The key aims of the The Tower Project are to enable and empower people with disabilities to develop opportunities, and have a voice in the community



The client requests no contact from agencies or media sales.
Job Title: Employment Consultant (North Wales)
Location: Home- and community-based with local travel (must be located within 2 hours’ commuting distance of the concentration of clients in the North Wales region, which is around Colwyn Bay and Wrexham)
Salary: £33,174
Hours: Full time 37.5 hours per week (part time or flexible working options considered)
Contract: 2 years fixed term with possibility of extension
At The Poppy Factory, we believe that everyone who has served our country deserves the opportunity to build a fulfilling life beyond the armed forces. For over a century, we have stood alongside veterans and their families, evolving our services to support veterans and adult family members to overcome barriers to employment and transform their lives.
We are now seeking a passionate and person-centred Employment Consultant to join our team. This is a role for someone who believes in potential, not limitations – someone who can walk alongside clients with empathy and determination, empowering them to take ownership of their employment journey.
You’ll provide tailored information, advice and guidance to help veterans secure meaningful and sustainable work, managing a diverse caseload with care and professionalism. Using coaching, mentoring and strengths-based approaches, you will help individuals identify their goals, build resilience and move confidently towards lasting employment outcomes.
Collaboration is at the heart of this role. You will develop strong partnerships with regional organisations to generate referrals and address wider barriers such as mental health, housing or addiction, while also building strong relationships with local employers to create real opportunities for your clients, and sharing best practice with your colleagues in the team.
With a strong understanding of local labour markets and safeguarding practices, you’ll maintain high-quality case records, contribute to continuous improvement, and actively participate in team development. Adaptability, initiative and resilience are key, as we respond to the evolving needs of our clients and the communities we serve.
For further information, including the full job description for the role, please refer to the candidate pack.
How to apply
To apply for this position please prepare your CV and a covering letter clearly outlining how you meet the essential criteria in the person specification as set out above and submit via the online application process. Please address your covering letter to Kirsty Gronow, Services Manager.
For an informal conversation to find out more about this role, please call Kirsty Gronow.
The closing date for this vacancy will be 22 March 2026. Please note, we cannot accept late or incomplete applications. Only applications submitted through the online process will be considered.
First stage interviews are expected to take place on 26 March, with second stage interviews scheduled for 1 April.
No agencies please.
Equality & Diversity
We are committed to equality, valuing diversity, and promoting inclusion within our workforce, including the volunteers who give their time to us. We work to maintain an environment where the needs and aspirations of all employees are met, irrespective of characteristics protected under the legislative framework of the Equality Act 2010. We expect everyone to understand and accept their personal responsibility to recognise and value differences and the unique contributions that people make to the way we deliver our work.
As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds. As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates.
We are a family friendly employer and happy to discuss flexible working arrangements. We encourage applicants to contact us to discuss if they have any questions before applying.
About The Poppy Factory
The Poppy Factory aims to be an exemplar employer. We recognise the impact that working with a challenging cohort can have on our staff, which is why we prioritise work/life balance and support mechanisms including training, supervision and EAP provision.
The Poppy Factory provides competitive terms and conditions of employment, including:
- Opportunity for home-based/hybrid and flexible working
- 28 days’ basic annual leave per year (including a day in lieu of Armistice Day, and 3 days’ closure between Christmas and New Year), rising to 32 days with long service, plus bank holidays
- Double-matched pension contributions up to 10% employer contribution, rising to 14% after 5 years.
- Variety in the role, a mix of travelling in your area, home working and occasional visits to the historic Poppy Factory in Richmond, London
- The opportunity to develop your region and build relationships with employers and other support services that best meet the needs of the people you’re supporting.
The Poppy Factory supports veterans with health conditions and their families into employment, helping them overcome any barriers.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Hub Manager is responsible for the day-to-day leadership of a FSSW hub, ensuring safe, efficient, and compliant operations that maximise the volume of surplus food received, stored, and distributed to our Community Food Members (CFMs). This includes managing a mixed team of staff, FareChance employability participants and volunteers in their operational tasks, maintaining high operational and health & safety standards, and collaborating with colleagues across food & logistics, compliance, and community engagement.
Key Responsibilities
1. Operational Management
- Oversee and manage the safe and efficient daily operation of the hub, ensuring essential tasks are completed to a high standard.
- Ensure the hub is appropriately set up to meet Key Performance Indicators and goods in and deliveries out, working closely with the Head of Operations.
- Use FareShare UK (FSUK)’s digital stock system to manage product movements and maintain stock accuracy. Lead weekly stock takes and investigate discrepancies in collaboration with the compliance and food teams.
- Oversee the smooth intake and dispatch of food, liaising with food donors, FSUK, transport providers, and partners. Ensure food deliveries meet acceptance criteria and report any quality issues promptly.
- Ensure the Hub Operations team maintain positive relationships with CFMs, ensuring high standards of service and communication.
- Play an active role in identifying solutions to operational challenges, in collaboration with the food, membership and volunteer teams.
- Coordinate and manage external contractors for maintenance and repairs.
- Provide procurement support to secure value for money on consumables and equipment.
- With support from the wider FSSW team, meet food waste KPIs to ensure that we effectively maximise food redistribution to CFMs.
- Ensure adequate stock of operational supplies and equipment to support daily operations.
- Responsible for the Hub Operations controllable costs budget. Oversee the management of on-site petty cash in line with financial controls.
- Work with the Head of Operations to improve systems and integrate new processes to support growth and efficiency.
- Carry out analysis of the fleet and its equipment including weekly vehicle checks and basic maintenance duties (e.g. tyre pressures, topping up vehicle fluids). Work with the Fleet Coordinator to ensure the on-site vehicle fleet is well maintained, roadworthy and compliant.
- Contribute to delivery of the Operations Strategy, including key developments for FSSW.
- Carry out other duties as required to support the successful running of the hub.
2. Team Management
- Provide strong day-to-day leadership to a diverse team of staff and volunteers. Delegate tasks, give regular feedback, and maintain an open, inclusive working environment.
- Manage, supervise, and develop Line Reports, including performance management, appraisals, and training.
- Support effective recruitment and onboarding processes, ensuring appropriate support and shift cover. Identify shortfalls in rota cover and respond in effective and timely manner.
- Work with temporary staffing agencies to arrange short term hire drivers, when necessary.
- Collaborate with the Head of Operations and Volunteer Team to ensure effective volunteer induction and ongoing training. Support the Volunteer Manager in the delivery of corporate volunteer days.
- Register and onboard new drivers by delivering volunteer and staff driving assessments and agency driver inductions.
- Foster a positive and productive team culture in line with FareShare South West values.
3. FareChance Employability Programme
- Support the delivery of the FareChance programme by overseeing and supervising participants during operational tasks, ensuring they are actively engaged and contributing to the hub operations team.
- Ensure FareChance participants are effectively trained, supported, and equipped to carry out their allocated duties, with opportunities to build confidence and develop relevant skills, with support from the volunteer and employability teams.
- Foster a positive and inclusive environment that supports the health, safety and wellbeing of FareChance participants and enables them to thrive.
- Provide hands-on mentorship and act as a positive role model during day-to-day operations, supporting participants to build experience and confidence.
- Undertake relevant training to strengthen your ability to support FareChance participants and the wider volunteer team, including safeguarding, inclusive practice, mental health awareness and coaching approaches.
- Collaborate with the volunteer and employability team to ensure effective communication around support needs and progress.
4. Health & Safety (H&S) and Compliance
- Lead and manage safe, efficient, and compliant day-to-day operations of the Hub, ensuring all staff, volunteers, and FareChance participants follow health, safety, and food safety procedures at all times.
- Act as the on-site accountable manager for operational safety, including overseeing food handling, storage, vehicle use, manual handling, and equipment compliance.
- Champion a positive safety culture, modelling safe working practices and encouraging team members and participants to work safely and report hazards or incidents promptly.
- Oversee the supervision, training, and development of FareChance participants, ensuring they are supported to carry out operational tasks safely, build confidence, and develop skills.
- Maintain accurate records of health & safety activity, training, audits, risk assessments, incidents, and corrective actions, ensuring timely follow-up.
- Ensure the Hub complies with FareShare HACCP Food Safety Manual, Warehouse Manual, and all relevant legislation and audit standards.
- Lead on operational audits, internal checks, and reporting to the Head of Operations, ensuring continuous improvement in compliance and safety.
- Manage volunteers and staff effectively by delegating tasks, providing clear instructions, and maintaining a positive, inclusive, and productive environment.
5. Quality Assurance and Continuous Improvement
- Lead on-site delivery of any compliance-related changes introduced by FSUK, ensuring they are followed through to completion and embedded in practice.
- Manage and enhance compliance of the hub premises in line with FareShare’s minimum operating standards and expectations for operational efficiency.
- Work with others to identify and implement improvements to systems, processes and workflows.
- Ensure operational audits and assessments are carried out, actions are followed up, and improvement plans delivered.
- Collaborate cross-functionally with other teams to support service development and innovation.
Person Specification
Essential
- Proven experience in warehouse or logistics operations, with responsibility for delivery of KPIs.
- Strong working knowledge of health & safety legislation and risk management within a warehouse setting and able to champion a safety-first culture while enabling productivity.
- Experience of and confidence in working with clear procedures and compliance requirements such as food safety, hygiene, and auditing processes.
- Can demonstrate supportive, motivational, proactive and structured team leadership, including recruitment, supervision, and performance management.
- Experience of working in a fast-paced, dynamic environment with the ability to manage multiple priorities and respond in a calm, solutions-focused way under pressure.
- Competency in stock control systems and inventory management (e.g. digital stock systems such as GLADYS or similar).
- Clear and confident communicator, both written and verbal, with experience of cross-team and stakeholder communication.
- Able to demonstrate good judgement and decision-making, including escalating issues appropriately.
- Physically able to carry out the role, including manual handling and operating in warehouse conditions.
- Comfortable using basic IT tools (e.g. Microsoft Teams, email, online documents).
- Full UK driving licence, Forklift truck operator’s qualification (or willing to train as an essential part of the role)
Desirable
- Formal training or certification in health & safety, manual handling, or food hygiene.
- Experience of working in a charitable, volunteer-led, or community-based organisation.
- Experience of route planning and/or vehicle logistics coordination.
- Experience of working within a regulated or audited environment
- Experience contributing to or delivering change initiatives.
Attributes & Values
- Committed to FareShare South West’s work to fight hunger and tackle food waste
- Strong team player who supports collaboration and mutual accountability.
- Organised and methodical, with strong attention to detail.
- Reliable, consistent, and takes pride in maintaining high standards.
- Acts with integrity and openness; willing to learn from feedback and take responsibility.
- Enjoys being hands-on and actively involved in operational delivery.
Behaviours
- Leads by example and motivates others through positive, proactive behaviour.
- Calm and solutions-focused in challenging situations.
- Values and supports diversity and inclusion across the team.
- Communicates with respect and clarity, adapting style to suit audience.
- Champions a safety-first culture while enabling productivity.
- Embraces change and drives continuous improvement.
- Confident working within clear procedures and standards.
Additional Information
- Role may involve some manual handling; training will be provided.
- Enhanced DBS check required.
Our mission is a future where no food is wasted, and all people can thrive.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: X2 Permanent
Assessment Centre: 2nd of April in-person
Let's make every day a chance to create a brighter future for the next generation!
Would you like to be part of the coolest team in town, collaborating with our Outreach and Marketing legends and our friendly customer service team here at The King's Trust? Together, we'll ensure that our young people get onboarded and engaged in our programmes safely and with style.
Dive deep to uncover any barriers that stand in their way, helping to remove those barriers to enable them to shine and propelling them on their journey towards amazing outcomes. Responsible for a group of young people, for one-on-one support and guidance or just gently pointing them in the right direction. You'll be on a mission to assist with travel expenses and find clever ways to handle their other commitments. You'll champion their support and learning needs with employers, and you'll be the ultimate liaison, working alongside partners like the job centre to ensure that nothing stands in the way of their success!
You’ll also be the guiding light for our delivery partners and service providers as we want them to deliver the best experience and outcomes for our young people. High-fives all around! Roll up your sleeves and deliver employability sessions directly to our incredible young people. You'll also help our Delivery Partners and volunteers do the same, both in person and virtually through our trusty MS Teams. When we're doing things face-to-face, you’ll need to hit the road and be there in person to help with programme delivery or programme visits to make sure all is running as smoothly as possible.
And if that’s not enough to keep you busy, you’ll also be keeping meticulous records of information and data on our young people, volunteers, and partners. It's all about making sure every step of their journey is accurately reflected in our systems so that it complies with our funding contracts.
We are a massive advocate of Equality, Diversity and Inclusion so it would be amazing if you could lead the charge in creating an environment where everyone feels seen, by implementing a local action plan that supports our big-picture EDI goals. Let's make positive change happen!
Be ready for anything and everything. Alongside all these fantastic responsibilities, you might find yourself wearing different hats and rocking them like a pro, this could even include deputising when the need arises.
Join the King's Trust Team and let’s make magic happen!
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Youth Development Leads?
Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home.
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- Cycle-to-Work Scheme
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Jewish Relief provides life-saving and life-changing action to people in crisis around the world. We work with our trusted local partners to help people survive the consequences of conflict and disaster, to thrive and rebuild their lives. We deliver programmes using our expertise, with urgency to achieve maximum and sustainable impact for those within and beyond our community
Our UK Programmes team is focused on supporting refugees in the UK to integrate and rebuild their lives. Employment is considered to be the most critical element of successful refugee integration. Over the last nine years we have built the Specialist Training and Employment Programme (STEP) to deliver high quality centred support, technical expertise, valued partnerships and outstanding outcomes. STEP provides a bespoke employment programme that addresses the complex barriers that refugees face when preparing for, and ultimately finding, work in the UK.
STEP supports refugees to develop the skills and identify the opportunities they need to secure sustainable employment. We are now looking to recruit an Employment Advisor to provide an exemplary level of in-person and remote support to STEP clients in the Cambridge area.
You will be working directly with refugee clients, providing high quality 1:1 advice and guidance to help them on their employment journey. You will prepare clients for competitive employment and help them to achieve their chosen training and employment objectives. You will work to a variety of performance targets based on the progression outcomes of clients such as successful completion of training courses, voluntary and work placements, and achieving and sustaining paid employment.
About you
We are looking for candidates who have:
- Proven experience or knowledge within the employment sector
- Understanding of the issues and challenges faced by people who have experienced forced displacement accessing employment.
- Knowledge of adult learning/vocational training
- Experience of delivering 1:1 advice and guidance and coaching
- Experience of reviewing and supervising a case load of participants
- Awareness of Safeguarding people at risk and maintaining professional boundaries
- Experience facilitating group workshops
- Excellent interpersonal and communication skills
- Cross-cultural sensitivity
- Good admin and IT skills (CRM database, Microsoft Word, Excel, Outlook)
- Advanced level of English
- Competency in either Ukrainian, Darsi/Farsi or Pashto
Candidates must be UK based and have the right to work in the UK for the duration of the contract
Benefits
We offer a range of benefits including:
- 23 days holiday pro rata plus bank holidays and Jewish holidays.
- Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
- Life Insurance – up to 3 times salary to nominated beneficiaries.
- Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
- Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
- On Friday the office closes at 3pm.
- We encourage flexible working and offer a range of flexible working options.
Equality, Diversity and Inclusion
World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role.
You don’t need to be Jewish to work for us, but you must but you must be committed to our faith-based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.
We are striving to build a team reflective of the communities we work with. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply for this position. If you have first-hand experience of forced migration, please let us know in your application. Additionally, we encourage you to apply even if you do not meet all the requirements that are listed within the person specification.
We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to do so.
To apply
Please upload your CV and a cover letter explaining how you meet the criteria in the person specification. Please refer to the person specification which shows which criteria will be assessed in your CV and cover letter.
Interviews will be held remotely on 25th and 26th March 2026.
Bringing life-changing action to people in crisis around the world
Hub Supervisor – South Bristol
Reporting to: Vale Lane Hub Manager
Salary: £26,500 pro rata Terms: Permanent, 25 days Holiday pa (pro rata, exc. Bank Holidays), 5% pension contribution, Employee Assistance Programme, individual training budget and access to a free coach
Hours: 37.5 hours per week. This role is also available as 0.8 (30 hours per week) for the right candidate (hours between 7.30am - 5pm depending on shift pattern, and occasional evening shifts) Location: 2 Vale Lane, Bristol BS3 5RU, with some flexibility to support our central Bristol hub
Work with: Hub staff and volunteers, employability, and volunteering staff, FareChance participants
The Hub Supervisor plays an essential role in the smooth running of the South Bristol hub, supporting all aspects of the food operation. You will work as part of a team to effectively support the hub operation, incoming goods, storage and dispatch of goods to member charities to high levels of compliance and service. This role will include working with a large and diverse team of volunteers throughout the week.
The role will be primarily based at our South Bristol Hub, where alongside our usual food redistribution operation and volunteering programme, we run our youth employability programme FareChance for 18 to 25-year-olds to develop logistics and workplace experience.
Duties and responsibilities:
Hub Support
- Support the smooth running of food intake, storage, and food distribution, liaising with food industry representatives, FSUK, distribution companies and hauliers.
- Support the South Bristol Hub Manager and Fleet Manager in coordinating and maintaining the fleet of vans and machinery.
- Report to the South Bristol Hub Manager with operational improvements to increase efficiency and implement agreed changes.
Volunteers and FareChance
- Oversee (under the direction of the South Bristol Hub Manager) FareChance participants, regular volunteers and corporate volunteers on hub shifts, delegating and assigning tasks, providing training and supervising work to ensure all tasks completed effectively and safely.
- Provide positive role modelling to FareChance participants and volunteers while undertaking warehousing tasks together.
Goods In and Storage
- Follow FSSW goods-in procedures including liaising with suppliers, completing relevant paperwork, using inhouse software and fork-lifting duties and ensuring areas are ready to receive good in and dispatch orders at all times.
- Manage storage of stock within the hub, including stock checks, rotations and sharing of best practice
- Oversee the dispatch of goods through deliveries and collections ensuring all FSSW procedures are followed.
- Liaise with the wider FSSW team and FSUK to report quality, quantities, and other issues.
Compliance and Health & Safety
- Operate according to the FSUK HACCP Food Safety Manual and FSSW compliance standards and processes, providing high levels of compliance
- Support the South Bristol Hub Manager to ensure compliance with relevant food hygiene, health & safety, and other standards applicable to FSSW premises, vehicles, refrigeration equipment, staff, and volunteers
- Undertake relevant training in food hygiene, safeguarding and health & safety
General
- Respond to/answer any enquiries/communications via telephone, email, in person or via inhouse IT/systems.
- Support FSSW events.
- Carry out any other duties that may reasonably be required in support of the main purpose of the role, including liaising with the wider FSSW team.
- Uphold high quality care and standards of conduct when dealing with all stakeholders and the public, acting as an ambassador at all times.
- Support the security of the FSSW sites and assets.
- Driving and fork-lifting duties where appropriate.
Person Specification – knowledge, skills, experience, and values
Essential
- Excellent communication and interpersonal skills
- Problem solver and competent decision maker
- Full UK driving licence and forklift truck operator’s qualification (or willing to train as an essential part of the role)
- IT competent and able to use various IT platforms/systems
- A clear commitment to the ethos of FSSW
Desirable
- 1 years’ experience of working in warehousing operations
- Voluntary sector experience
- Experience of working with people who require support
- Experience and knowledge of adhering to health and safety standards
- Experience of working within a food operation
- Qualification in Food & Hygiene Level 2
- Experience of supervising staff and/or volunteers and delegating tasks
- Experience of delivering training
We welcome applications from people with convictions. This role requires an enhanced DBS check so applicants will be asked to disclose relevant unspent convictions at a later stage of the recruitment process. If you are asked to disclose, the information will be handled confidentially and used to assess your suitability for the role.
We want to work with you to make sure that the recruitment process is accessible for you. If you have any questions about the post, please contact us to let us know how we can support your access needs.
Our mission is a future where no food is wasted, and all people can thrive.



The client requests no contact from agencies or media sales.
Key Information:
LOCATION: Bristol, Newcastle, Nottingham, London and Manchester (hybrid working pattern). We are prioritising applications for the Nottingham and Newcastle locations in line with our regional development strategy.
HOURS: 37.5 hours per week (flexible working around core hours of 10am-4pm)
START DATE: 10th August 2026
DURATION: 18-month graduate programme with optional apprenticeship opportunity upon completion. Permanent contract from August 2026.
SALARY: £27,375 per annum (Bristol, Manchester, Nottingham and Newcastle), £30,025 (London).
DEADLINE: Thursday 2nd April at 12pm (noon).
The application process: written application > video interview > assessment centre.
Assessment Centres will take place between 20th April and 8th May 2026. They will be conducted on Zoom and consist of 3 tasks: An interview, a written exercise and a group task (with up to 3 other candidates)
In keeping with upReach's mission and values we would particularly encourage applications from individuals from underrepresented groups and those with lived experience of barriers to social mobility.
We encourage all applicants to review our Application Pack before submitting your application.
About upReach
Do you think that your socio-economic background should determine your career prospects?
upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from a disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2.
We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socio-economic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment.
To find out more about how we support our students, visit our website and read our Annual Report, and Impact Report.
About the FCLP
upReach is recruiting for our unique Future Charity Leaders Programme (FCLP). This is a great opportunity for anyone who is passionate about social mobility, and looking to gain exposure to various aspects of charity management whilst working with university students who are exploring their career options. We welcome applications from those in the corporate world who are looking for a career change as well as recent graduates wanting to kick-start their career in the third sector.
upReach’s Future Charity Leaders Programme (FCLP) combines delivery work (supporting our Associates) with exposure to a range of aspects of charity management.
As a Programme Coordinator on the FCLP, you will deliver personalised, employment-focused support to a cohort of approximately 80 Associates, helping to transform their lives by equipping them with the necessary skills to secure a top graduate job. During a typical week, you should expect to be working across a range of projects including:
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1:1 undergraduate coaching
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Events organisation
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Application support
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Partnership management (with university partners or employer partners)
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and more!
In addition to this, the programme offers the opportunity to develop skills in key areas of charity management by participating in 3 rounds of six-month 'rotations' across different functions. After your initial 18 months and the completion of 3, six-month rotations, you will have the opportunity to undertake an apprenticeship in Leadership and Management to further develop your skills and gain a level 3 qualification.
Throughout the programme, you will receive dedicated internal training developing your leadership skills and building your confidence in the role.Through our partnership with The Circle Line, you will be part of a supportive peer group, offered regular personal development training workshops online and in-person on their '12 Tools for Life'. You will also be able to choose your own practitioner to support you in 1:1 sessions throughout the programme to help you unlock more of your unique potential.
What will I be doing?
The FCLP is a fast-paced but rewarding role. Programme Coordinators spend 80% of their time (4 days per week) working directly with Associates to enhance their career knowledge and skills and 20% (1 day per week) on a charity management rotation (or an apprenticeship after 18 months). No two days are the same, but your responsibilities may include:
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Building and maintaining strong relationships with Associates, helping them to achieve their career goals
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Developing and delivering professional development-focused support
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Individual and small group work with Associates
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Assisting Associates with their applications to undergraduate positions and graduate jobs
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Developing sector and/or employability skill knowledge while building resources to aid all Associates
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Developing and maintaining strong relationships with university and/or employer partners
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Delivering informative workshops to enhance sector knowledge and employability skills
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Planning, delivering and reporting on events and workshops with partners
When applying for this role we ask that applicants are able to commit to the full 18-month training programme, and we encourage participation in the apprenticeship scheme beyond this. As you will be working directly with our beneficiaries throughout their degree, this consistency will allow you to build bonds with your Associates and ensure continuity, thus allowing us to have the most impact for the young people we work with.
What Skills and Experience do I need?
This programme would be suited to individuals who are committed to upReach’s mission, motivated to work with undergraduates and interested in learning about, and gaining experience in, charity management. We are looking for people who are passionate about social mobility and believe that background should not be a barrier to graduate employment.
Essential Skills/Experiences:
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Working in a fast-paced environment and working independently to find solutions to problems
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Strong organisational and time management skills with a keen eye for detail and the ability to manage a varied workload
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A University degree in any discipline, or equivalent experience
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Self-motivation and an ability to work in a small team as well as solo
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Excellent communication skills and strong written English
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The ability to engage and communicate confidently with undergraduates, corporate volunteers (mentors) and employers via phone, email, and in person
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Confidence with public speaking or facilitating workshops
Desirable Skills/Experiences:
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Knowledge of the graduate labour market in the UK and experience supporting individuals through an application process
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Working in one or more of the career sectors that upReach support Associates in applying to.
Team Culture & Benefits:
By joining the upReach team, you will be joining a team who are dedicated to encouraging you in your career journey and fostering an inclusive culture.
We offer:
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Flexible working, hybrid working and reduced Summer Hours (June-August)
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Statutory Holiday Entitlement of 25 days, plus bank holidays. (This increases to 27 days entitlement after 2.5 years and then to 30 days after 5 years of working with us)
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Enhanced Parental Leave beyond statutory requirements for all team members
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1 day of Birthday leave, 1 day of Volunteering leave and discretionary annual wellbeing days
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Optional extended unpaid leave
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3% Pension Contribution, this increases to 5% after 5 years of working with us
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Cycle-to-work scheme, Tech scheme
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Monthly socials, Annual in-person Team Day
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Dedication to Staff Wellbeing through our Employee Assistance Programme, Mental Health First Aid Training
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A range of discounts through the Charity Workers Discount and Tickets for Good websites
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The opportunity to participate in our fantastic staff networks:
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Disability and Inclusion Network
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Diverse Roots Network
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Green Network
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LGBTQ+ Network
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Mindfulness Network
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Parents and Carers Network
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Socio-Economic Background Network
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(Im)Migrants Network
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Ready to apply?
We are dedicated to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.
Unfortunately, upReach is unable to offer Visa Sponsorship.
Applications close at 12pm on Thursday 2nd April
Equal Opportunities
At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Thus, we encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities, those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Asset Management & Development
Based: Derby (with travel across YMCA Derbyshire sites)
Salary: £51,000 – £54,000 (dependent on experience)
Hours: 35 hours per week
At YMCA Derbyshire, our buildings are homes, safe spaces and community hubs where young people and families rebuild their lives. You’ll lead how we grow, manage and future-proof these spaces for the next decade.
You will shape and deliver our 10-year Development Strategy, build a strong pipeline of viable opportunities through partnerships and Homes England funding, and ensure our estate is safe, compliant, efficient and delivering real value for money.
Alongside development, you’ll take strategic ownership of asset management, planned and major works, compliance, property data, utilities, risk management and sustainability performance across the organisation.
As a key member of the Senior Leadership Team, you’ll provide the financial oversight, governance and direction that ensures our property portfolio supports long-term resilience, growth and community impact.
Driving licence and access to a car essential.
Interested?
Learn more and apply, please go to our website
What we’re looking for
A strategic thinker who can turn property data into action.
A confident leader with experience managing a significant property portfolio.
Someone who understands housing regulation, development viability, risk and value for money.
A professional who is passionate about sustainable development and community impact.
What we offer
37 days holiday (including Bank Holidays)
Your birthday off every year
Life Assurance (2x salary)
Health & wellbeing support
Recognition awards, celebration events and long-service rewards
Training, development and genuine career impact
…and a role where your work truly matters every single day
YMCA Derbyshire is committed to safeguarding and promoting the welfare of children and young people. All roles are subject to references and an enhanced DBS check.
YMCA Derbyshire is proud to be a Disability Confident Employer.
Closing date: Ongoing
Interviews: Please note that interviews will be scheduled as applications are received. We encourage early submission of applications.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: Fixed Term until 30/04/2027
Interviews: Tuesday 31st March 2026 (online), Assessment centre in our London office - Friday 10th April 2026
Step into a role where your leadership directly shapes the futures of young people across London and the South East. As our Head of Delivery, you’ll guide and inspire a passionate, London and the South East‑based team to deliver high‑impact programmes that help 11–30‑year‑olds build skills, confidence and real opportunities. You’ll play a pivotal role in transforming lives across the capital’s diverse communities.
Bringing energy, clarity and strategic thinking, you’ll lead the design and delivery of programmes that meet the needs of London and the South East’s young people. You’ll build strong local partnerships, ensure services are delivered safely and effectively, and champion an inclusive culture where your team can thrive. With a focus on performance, quality and continuous improvement, you’ll make sure your work has real and lasting impact.
If you’re a collaborative leader who loves developing teams, strengthening community partnerships and delivering work with purpose, this is your chance to make a meaningful difference. Join us and help unlock potential for young people across London and the South East.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Heads of Delivery?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of our Heads of Delivery!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events, etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Community Employment Consultant
We are seeking a Community Employment Consultant to support people with convictions into employment by working with prisons, employers and community partners.
Position: Community Employment Consultant
Location: London, Hybrid
Salary: £30 - £35k per annum
Contract: Permanent, full time 37.5 hours per week
Closing Date: Thursday 2nd April
About the organisation:
This is an Employment Consultancy role with a difference; you will be working for a unique, award-winning organisation that helps people that have served a prison sentence to re-enter the workplace by:
- Training serving prisoners as Peer Recruiters, who then provide a Candidate pipeline and work closely alongside the Community Team.
- Take employers into prison to interview Candidates. Some job offers are made there and then.
- Provide caseworker support to Candidates in the community with the primary aim of removing their barriers to work and supporting them into meaningful, sustainable employment.
About the role:
As a Community Employment Consultant, you will support the senior team and work alongside the prison peer-led team, helping Peer Recruiters in custody to identify and support Candidates.
Key responsibilities include:
- Build strong relationships with the relevant prison staff.
- Support the Head of the Inside Job programme to engage employers and plan monthly interview days.
- Develop relationships with local and national employers and to promote the service and create employment opportunities for participants.
- Work with the team to develop and implement a strategy to identify and target local and national employers.
- Build relationships with local Probation offices and staff, DWP and Local Authority initiatives and Police & Crime Commissioner/Violence Reduction Unit and other relevant statutory and voluntary sector organisations.
- Maintain accurate and up to date records to monitor the effectiveness of the programme using our in-house portal (CRM system). Provide effective case management for participants, ensuring tailored and consistent support.
About you:
To be successful in the role of, you will need the following skills and experience:
- Be able and willing to work in Prisons and Youth Offender Institutions, this includes a vetting process which you will need to pass in order to be successful in the role.
- An empathetic and understanding approach when working with Candidates.
- A good understanding of the barriers faced by people with convictions in accessing employment.
- An interest in employment, The Local Labour Market and Industry trends.
- Ability to communicate effectively with people at all levels, including the ability to motivate and inspire others.
- Strong administration skills with IT (MS Office) and well organised.
- You will have strong writing skills and will be able to write good CV’s and Disclosure Letters.
Although not essential, experience of Recruitment or Case Management would be desirable.
In return:
As well as a great job with competitive pay and benefits, you will have the opportunity to be part of something that has potential to become ground-breaking.
The team comes from a diverse range of experiences and backgrounds. As well as employing serving prisoners within the team as Peer Recruiters, we also work with Community Consultants who have served a sentence. Where possible, the charity are keen to prioritise those with lived experience of the criminal justice system.
Recruitment Process:
Step one: If you are interested in the role, please send over a basic CV & one page cover letter. In the letter, please include details of why you think you are a fit for the role. You should also include details of why you are interested in working with the prison population.
Step two: An informal Q&A before putting more time into applying for the role. This will be an online, 15 minute meeting with one of the team.
Step Three: Formal interview. This is possible online or in person. You will be set a short task prior to the interview.
Step Four: As a final part of the process, you’ll be invited into the office for coffee with the team in London.
Other roles you may have experience of could include: Employment Advisor, Employment Consultant, Employability Advisor, Resettlement Worker, Case Worker, Job Coach, Recruitment Consultant, Prison Resettlement Advisor, Community Support Worker, Work and Skills Advisor.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People. #INDNFP
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: Fixed Term, 12 months
Location: Bristol - office based and will also require some travel to visit Delivery Partners across the geography.
Interviews: Wednesday 22nd April 2026
Are you ready to join The King's Trust and step into a vibrant role where you'll build meaningful connections and nurture relationships with our extraordinary external delivery partners and volunteers, all in the pursuit of connecting with the young hearts and minds we're devoted to supporting? If the answer is yes, read on!
Take the lead in welcoming, training, and expertly managing a group of delivery partners and volunteers. Your mission will be to ensure that our young people have an exceptional experience and achieve those positive outcomes that change lives. You will also be kept engaged as you’ll be required to travel within your local area to support the delivery of programmes as well as programme visits.
Assist and support our delivery partners and volunteers in bringing The Trust's programmes to life. They'll rely on you for access to training, resources, qualifications, and guidance in adhering to our top-notch quality standards. You’ll also be our compliance hero, ensuring that our delivery partners and volunteers are up to speed with all the necessary policies that keep things running smoothly. You'll be our go-to person, ready to tackle any minor concerns or issues that come our way.
Your knack for precision will shine through as you meticulously record information and data on young people, volunteers, or partners. It's all about ensuring that each step of their journey is accurately documented in our systems and aligns perfectly with the requirements of our funding contracts and is at the forefront of championing Equality, Diversity, and Inclusion. Your sheer enthusiasm and commitment will ignite some transformative action, sparking real change as we put those local plans into play and excel in achieving our EDI goals!
Do you have the creativity to facilitate best practice sharing, energise networking sessions, and throw sensational end-of-programme parties? Are you ready to step up and lead sessions with young people when the moment calls? Having a background in education or an understanding of the education system could be an advantage when joining some of our teams, it's like having an ace up your sleeve, whether you're familiar with the intricacies of the school year or you've walked in the shoes of a teacher.
If you are a strong communicator with sharp problem-solving skills and can transform ordinary moments into unforgettable events, you could be just the person we are looking for.
Expect the unexpected and embrace it. Come and be a part of our mission!
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Youth Development Leads?
Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home.
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- Cycle-to-Work Scheme
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
THE CLINK CHARITY
YOUTH SUPPORT WORKER (LONDON & SOUTHEAST)
Salary: £30,000 FTE
Contract: Permanent
Working Pattern: Full Time, 39 hours p/w
Location: Supporting students from The Clink’s sites across London and the South East
Applications close on Friday 27th March but will be reviewed on a rolling basis, so early applications are advised
ABOUT THE CLINK CHARITY
The Clink Charity, founded in 2009, aims to prevent and reduce reoffending through training, rehabilitation, and support. We deliver hospitality and horticulture training behind the prison walls and in the community by creating an environment where our students are supported to gain the skills, confidence and qualifications they need to rebuild their lives.
Since that time, we have trained approximately 5,000 people in prison and delivered 2,600 City & Guilds qualifications in a variety of hospitality and food courses.
What makes The Clink so unique is our post-release support and mentoring programme that rehabilitates an offender back into society through assistance with health and mental health issues, housing, employment, family connections and friendships.
The charity operates an award-winning fine-dining restaurant open to the public inside HMP Brixton, training kitchens in the prison estate, horticulture projects at HMP Send and HMP Erlestoke, a commercial bakery in Brixton, and a bespoke delivery service, Catered by Clink.
Additionally, Clink Events is our social enterprise catering business with food produced by the women in HMP Downview and also in an additional kitchen at Herne Hill and then served by alumni on front of house at some of the best venues in London including: the Guildhall, the Science Museum, Cutty Sark, Kew Gardens and the Camden Roundhouse. In 2024, across 218 events, The Clink fed 36,000 people.
ABOUT THE ROLE
The Clink Training Café, located in Herne Hill, is a real-life professional kitchen and café that provides young people with meaningful work experience over a 12-week programme. During this time, participants work towards five accredited City & Guilds qualifications while gaining hands-on hospitality and employability skills.
We work closely with the Youth Justice Service, as well as Children in Care and Care Leavers teams, to engage vulnerable and at-risk young people in the programme. Many of the young people we support are at risk of criminal exploitation and grooming, and we also work with neurodivergent young people who have additional learning needs.
At our café in Herne Hill, we have supported 100% of our students who have participated in the program to graduate into further education or employment.
The Youth Support Worker will provide a high quality and responsive support, mentoring and advocacy service which creatively addresses the needs and risks of our students and graduates, enabling them to avoid the risk of criminal exploitation upon completion of the program and to progress into the next step of their education or employment pathway.
You will be joining The Clink Charity at an exciting time as we plan to scale the success of our Café project by taking on a second site in Guildford to work with vulnerable NEET young people across Surrey. This role will offer the successful candidate the opportunity to mobilise this project and to take a leading role in building referrals, establishing networks and establishing this new intervention.
DUTIES AND RESPONSIBILITIES
As a Youth Support Worker, you are responsible for:
Individualised Support
• Act as a strong advocate for all students, representing their needs and interests.
• Complete a personalised support plan for each student to understand their individual needs, challenges, and personal circumstances.
• Work closely with young people to identify risks, recognise warning signs, and develop strategies to reduce the likelihood of involvement in criminal exploitation, grooming, or other harmful behaviours.
• Support student engagement throughout the programme, addressing conflicts or challenges as they arise to maintain a positive learning environment.
• Establish appropriate boundaries and respond effectively to student behaviour to ensure a safe and inclusive environment.
• Support students in developing resilience, confidence, and independent decision-making skills.
Monitoring and Impact
• Conduct weekly 1:1 session with each student, focusing on personal growth, emotional wellbeing, and life skills such as budgeting, accurately logging all sessions in both internal and external CRM systems.
• Ensure all contact logs and essential paperwork are accurately updated and completed weekly.
• Contribute ideas to improve programme delivery and student engagement through innovative activities or support strategies.
• Use data insights to report progress to referral partners and funders.
Partnerships and Networks
• Build and maintain strong, positive relationships with all external partners and networks.
• Engage with external partners to build the relationships needed to receive referrals for our target audience and meet with each student prior to starting the programme to ensure a smooth induction.
• Liaise with relevant networks and attend meetings with funders or partner organisations that support the students' development.
• Seek out new partnership opportunities to enable The Clink's youth programs to grow and develop.
Employer and Further Education Connections
• Establish relationships with a variety of employers and further education providers to support work placements and future career opportunities.
• Assist students in creating structured CVs and preparing for interviews, including attending interviews if required.
Safeguarding
• To prioritise child protection and safeguarding of beneficiaries.
• Report and log all safeguarding concerns to the Designated Safeguarding Lead promptly, following charity policies.
General
• Travel between different sites when necessary, including locations such as our second site in Guildford, Surrey. Able to accompany our young people on trips, visits, or work placements, always maintaining safety and professional standards.
• Attend all training sessions and supervision meetings provided by senior management.
• Work collaboratively with staff across The Clink to achieve the best outcomes for young people and maintain healthy, professional working relationships.
• Support the planning and delivery of special events, career fairs, or community engagement projects.
DESIRABLE SKILLS, KNOWLEDGE AND EXPERIENCE
• Holds an enhanced DBS check suitable for working with both children and adults, ensuring full compliance with safeguarding and legal requirements.
• Experience of working with young people aged 16-25, with an understanding of their developmental stages, personal challenges, and individual needs.
• Possesses a relevant youth work qualification or equivalent, demonstrating a commitment to professional standards and best practice in supporting young people.
• Experience of working in prisons, youth offender institutions, or the criminal justice
system, including having lived experience, and the ability to use this knowledge to positively guide young people.
• Experience of supporting young people involved in gangs, at risk of exploitation, or affected by county lines, with the ability to identify risks and implement interventions to reduce harm.
• Experience of networking and building strong professional relationships with employers, apprenticeship services, and external partners to support education, training, and work placement opportunities.
• Experience of referring young people to specialist services and working collaboratively within a multi-agency framework to provide holistic support and guidance.
• Knowledge and understanding of safeguarding issues and the PREVENT Duty, with the ability to assess risks, consult with line managers, and log appropriately in line with organisational protocols.
• Ability to maintain a safe, structured environment with clear boundaries while responding appropriately to behaviours and supporting young people to make positive choices.
• Ability to identify risk factors for criminal exploitation or grooming, help young people recognise warning signs, and implement strategies to reduce their vulnerability.
• Strong numeracy skills, sufficient to assist young people with budgeting, calculating benefit entitlements, understanding rent arrears, and managing finances.
• IT literate, able to maintain accurate records, logs, and assessments on internal and external systems while ensuring data is up to date and securely stored.
PERSONAL QUALITIES
• Strong communication and interpersonal skills
• Able to build trust, motivate, and advise a diverse group of young people while maintaining professional relationships.
• Able to adopt a supportive, confident, and motivating approach, inspiring young people, building their self-esteem, and promoting positive personal development.
• Demonstrate empathy, patience, and understanding of the diverse challenges young people may face, including personal, social, and emotional issues.
• Demonstrate resilience and adaptability, able to respond to changing circumstances and manage stress effectively while maintaining a positive approach.
• Highly organised and proactive, able to manage multiple tasks and competing priorities efficiently without compromising the quality of support.
• Committed to teamwork and collaboration, working effectively with colleagues, external partners, and multi-agency teams to achieve the best outcomes for young people.
• Willingness to engage in continuous training, professional development, and reflective practice to enhance knowledge, skills, and performance.
REPORTING LINES MANAGEMENT EXPECTATIONS
You will report directly to the Support Lead for London and the SE, the Executive Leadership Team, but also work closely with any external networks such as the local authority and related Clink project leads in the community.
GENERAL CLINK CHARITY INFORMATION
All staff are expected to:
• Comply with all current legislation
• Comply with all prison operational policies
• Comply with The Clink Staff Handbook
• Undertake such other duties within the scope of the post as may be requested by your manager
Special Requirements:
• Must have an enhanced DBS for children & adults
• A driving licence is preferred because of travel between sites — but not essential.
Company Benefits:
• 28 days holiday plus bank holidays
• Company pension scheme
• Free meals on duty when based in a restaurant or at Herne Hill site.
HOW TO APPLY
If you would like to apply for this post, please send your CV and a supporting statement (maximum 2 sides of A4).
In your supporting statement you should ensure that you try to address the desirable criteria set out in the person specification for the role. Make sure you give evidence which shows how you meet the criteria, not just telling us that you did it.
Interviews will be arranged on a rolling basis for this role, so early applications are encouraged. The deadline for applications is Friday 27th March.
We do not send individual acknowledgment of applications due to the high volume we receive, and we will only contact candidates who are shortlisted for an interview. If you do not hear from us within two weeks of the closing date, your application has not been successful on this occasion.
If you would like an informal chat about this role, we can offer a call with a member of The Clink Team. Even if you feel you do not meet some of the criteria listed above, we would still welcome applications from passionate candidates who are keen to make a difference.
Appointment process
Applicants who have demonstrated that they meet the desirable criteria set out in the person specification will be contacted and interviews arranged on a rolling basis.
Interview
If you are shortlisted for interview, you will be invited to a selection process. A panel of two or more, including the recruiting manager conducts all interviews. If there are any special arrangements associated with the selection process e.g. tests or presentations, you will be informed accordingly.
Interview outcome
If you are invited to attend an interview, you will be informed either verbally or in writing of the outcome. The successful candidate will have the decision confirmed in writing as an offer of employment. Unsuccessful candidates will be offered the opportunity for feedback.
References
If you are successful in your application, you are asked to provide us with the details of two referees. We only contact referees with your permission after an offer of employment has been made.
All offers of employment are conditional upon the receipt of references that are satisfactory to The Clink Charity, verification of right to work in the UK and where applicable, verification of qualifications and Disclosure and Barring Service (where required).
Personal information
The personal information that you have supplied will only be used for recruitment and selection purposes. You should refer to the Privacy Notice on our website, which sets out how The Clink Charity will deal with the personal and sensitive data you have provided in your application form and supporting information.
EDI
We welcome all applicants and are keen to enhance our team to reflect the diversity of the UK and the communities we serve. We would like to encourage applications from disabled people, those from LGBTQIA+ and Black, Asian and Minority Ethnic backgrounds and those experiencing other forms of marginalisation, as they are underrepresented at this level. In addition, as this role works directly with people in prison and those at risk of offending, those with lived experience are encouraged to apply.
Accessible recruitment
The Clink Charity is committed to making our recruitment process and workplace accessible to all. If you are an applicant with a disability and/or have any specific needs or adjustments that you would like us to consider, at application, interview, or appointment stage, please make us aware in your application.
Please ensure you apply with a supporting statement/cover letter explaining your reasons for applying in line with the role requirements and values of the charity.