JOB PROFILE
Job Title: Recovery Coach
Department: Housing
Location: Kingsland Hub
Reporting to: Recovery Lead
INTRODUCTION
PBHA is a housing association with charitable aims that creates positive change in people’s lives. As well as homes and support, we empower people to learn, access work and discover their creative talents. Based mainly in Hackney and Islington, we work with people who are homeless, have mental ill health, learning difficulties and multiple needs. Our work enables people to move on and lead independent lives.
We are committed to mutual support, participation and personal development for both staff and service users.
We are a Disability confident committed employer and we particularly welcome applications from men and people aged over 50.
Putting the role in context
In this job support will be made available for the post holder to get relevant training and development to help progress their knowledge and skills. Where appropriate this will include registering for NVQ level 3 in Care and Support. Recovery Assistants work in our housing related support team, reporting to the Recovery Lead. The post holder will work closely with other departments in PBHA to ensure a wraparound recovery focused service for tenants. They will outreach to tenants’ homes and tenants will also visit them in PBHA’s community hubs.
Aims of the Post
-Recovery Coach hold an individual caseload, inspiring and challenging tenants to focus on developing their strengths, via a brief housing related support intervention
-They work alongside Recovery Coaches, providing additional support to tenants on their caseloads when needed.
-They hold an individual caseload of clients requiring lower levels of support.
-They provide direct personal and practical skills development interventions to and with tenants with complex needs including mental ill health and substance use needs.
-They support tenants and clients to access appropriate statutory and voluntary services as well as internal services available to tenants and clients within PBHA.
-They work in conjunction with the housing team to support tenants and to ensure positive move on and avoid placement breakdown.
Specific Responsibilities
a. Support to build recovery capital
-Help tenants to identify internal and external resources necessary for an individual to achieve and maintain recovery.
-Provide time limited support interventions on a 1-1 and group basis, focusing on supporting tenants to recognise and develop their personal assets and to accommodate their difficulties via re-enablement and skills development activities, including crisis prevention.
-To provide training and group work, offering a range of appropriate groups, e.g. nutrition training, assertiveness skills, confidence building, mindfulness, stress management (following appropriate training).
-Support tenants to develop and sustain support networks within their community, including to access specialist support services where needed.
-Helping them maintain and develop their skill base, (re)gain general IT skills, including providing particular support with CV writing, online applications, shopping online etc.
-Support tenants to connect with others who have experienced emotional challenges.
-Help tenants identify what they can contribute to PBHA and the wider community support them to be more active members of their community, with a particular focus on volunteering and peer support
-To offer support and encouragement to tenants to participate and get involved in the running of PBHA.
-Collaborate with other PBHA services including those in Adult Learning, Employability and Enterprises to support tenants to access wider PBHA support programmes or placement programmes, especially during initial stages.
b. Safeguarding and Support
-Under the guidance of Recovery Coaches, ensure that tenant move on plans are developed at the outset of their placement and that progress is reviewed on a regular basis. Provide guidance on re-housing options.
-Ensure that individual support plans and assessments are evaluated, reviewed with tenants on a regular basis and in response to changes in circumstances. Ensure that both needs and assets are identified through the assessment and review process, ensuring that any problems are addressed at an early stage and that necessary measures are put in place to prevent placement failures.
-Ensure that support is focused on coaching tenants to achieve personal goals and deliver 1-1 support in a way that maximises tenants’ opportunities to practice self-management skills.
-Provide support interventions levels of intensity and frequency dependent on where on journey tenant is. Work as part of a team with support colleague and others to manage pathway.
-Create an environment of positive change in interactions with tenants, utilising opportunities to reinforce motivation.
-Ensure that challenges and problems, with clients and other stakeholders, are identified and addressed at the earliest possible stage and to ensure that the support manager is made aware of possible risks.
-To comply at all times with the Safeguarding policy and procedure.
-To create and maintain positive working links with referring agencies and those which PBHA works in partnership with in order to ensure that clients receive an effective, safe and comprehensive service that supports the development of their personal assets and addresses presenting needs. To have a holistic approach in providing comprehensive services to clients, including working with other colleagues to ensure all client needs are met.
-Where applicable, to support clients to manage a personal budget and to broker the provision of services that support the development of personal assets for clients.
-To ensure clients receive key-working on a needs basis which includes supporting clients to develop their personal assets in order to achieve wellbeing, financial capability, and manage risk. Effectively use the client database to ensure real time information informs all teams across PBHA.
-Supporting tenants with money management including:
-Assisting with income maximization using various sources.
-Providing comprehensive benefits guidance to tenants
• Assisting with making claims and the provision of information, where repeated intervention is required, including some degree of non-specialist advocacy
• Completing benefit claims and pursuing these until in payment
-Liaising with benefits agencies, local authorities, housing providers
-Train tenants on techniques to maximise and appropriately budget their income.
c. Tenancy Sustainment
-Support new tenants to move in, and for transfers of existing tenants, offering support with furniture options.
-Work closely with the Housing Team to provide an effective tenancy sustainment service.
-Support and facilitate tenants where necessary on payment methods available, upholding obligations for rent payments under their tenancy.
-Support tenants in arrears to maintain arrears agreements in order to keep their tenancy.
-Support tenants to arrange meetings with Housing Officers and offer support if required regarding any queries they may have concerning their tenancy or housing accommodation, or put in touch with appropriate advocate.
-Support tenants in dealing with complaints, neighbour disputes, nuisance and harassment, using self-management and mediation based approaches.
-Work with the housing management team to find solutions to tenancy sustainment issues.
-Plan with tenants for their move on, liaising with other PBHA departments such as the Property and Allocations teams to minimise void periods and maximise the time the properties are housing homeless people.
-Support on tenancy rights and responsibilities, re-enforcing tenure obligations at appropriate intervals.
-Monitoring the condition and cleanliness of properties and working with tenants, in a practical way, to enable them to carry out their responsibilities.
-Carry out regular building and health and safety inspections, helping tenants to report repairs.
-Take pride in PBHA’s property and assets, and encourage tenants to do so.
Take on specific responsibilities on behalf of the team
-Perform any other reasonable additional duties at the request of the line manager.
-Provide a housing reception service at the office.
-Involvement in the selection and induction of new workers and volunteers.
-Taking part in planning the team’s work and delivering the annual plan
-Ensuring that proper records are kept and information is passed to other team members as necessary. Effectively use the client database to ensure real time information informs all teams across PBHA.
-To ensure that PBHA’s computerised and manual systems are accurately updated specifically in relation to contact with tenants and service users.
-Support tenants in arrears to maintain arrears Support tenants in arrears to maintain arrears To meet required standards and contract compliance of supporting people and any other commissioning body where PBHA delivers a service.
-Participating in a rota to provide cover for our out of hours telephone service for tenants and dealing with emergencies and problems that arise. This is done from home. A mobile phone is provided. The rota is additional to the standard working week.
General responsibilities of all staff:
All staff are expected to;
-Provide cover for other members of the team where necessary.
-Work flexibly and cooperatively as part of a team and with other teams.
-Be involved in the selection and training of new staff and volunteers.
-Participate in staff training and development activities, staff supervision, appraisals and all relevant meetings.
-Ensure the observation of all of PBHA's policies and practices, including those relating to equal opportunity, confidentiality, health and safety, financial control, standing orders, recruitment, supervision, appraisals, sickness and discipline.
-Plan and organise own work with a minimum of day to day supervision
-Have specific individual responsibilities but the person appointed will be expected to use her or his initiative in organising and prioritising work, within criteria set by the line manager.
General Information
Please note that:
-Post holder must be prepared to see their duties change as the needs of the organization and its tenants change and develop.
-All spaces in PBHA are non-smoking except for specific designated areas.
-Take pride in PBHA’s property and assets, and encourage tenants to do so.
Access Information
The post is based at the Kingsland Hub site has one level and is accessible to wheelchair users.
Accountability
The post holder is accountable to the Recovery Lead.
Main Conditions of Service
This is a full time position. The post is for 37.5 hours per week, 5 days per week, Monday – Friday, 7.5 hours per day. Duties will occasionally be carried out over evenings, weekends or public holidays. Overtime is not paid but time off in lieu is given. The post holder is required to take part in the out of hours duty rota which is paid in addition to the salary.
Annual leave entitlement is 26 days per year plus normal bank holidays (pro rata for part time posts). This will rise after each completed year of service to a maximum of 30 days.
Salaries and expenses are guided, but not bound, by the Local Authority NJC scales and are revised each year. The salary for this post will be in the range of ££24, 054 - £25, 833 Grade 3.
Post holders will be eligible for membership of the organisation's contributory pension scheme.
In common with all posts at PBHA, confirmation of appointment is subject to a probationary period (6 months).
PBHA is committed to equal opportunities and anti-discriminatory practice.
ROLE REQUIREMENTS
Although we are keeping direct experience/knowledge requirements to a minimum, we do need you to use the application form or covering letter to demonstrate your capabilities, in relation to each point listed under essential requirements in the role requirements. Where relevant use your answers to illustrate how your competences have helped you achieve positive results.
The minimum experience required for the post is:
Assessed by*
A, I • To have worked in a paid or voluntary capacity with at least one of the following groups: people who have mental ill health; learning difficulties; people who have been homeless and rootless; or people who have alcohol-related problems. To have an understanding of the particular wellbeing needs of minority ethnic groups.
A, I
I • Good computer literacy including the ability to use Windows applications and word processing and database packages. This also includes the ability to use the internet and to draft and send e-mails.
• Experience of focusing on individuals’ strengths and of learning from mistakes.
A, I • Experience of working in an outcomes focused way
The competencies required for the post are the ability to:
Assessed by*
A,I -Can positively contribute and take initiative; good negotiation skills
A, I -To be positive, resourceful, and resilient when working in challenging environment
I -Able to constructively challenge and lead positive change- including with assumed constraints and the abilities of people with ongoing mental health needs.
I -Promotes positive risk taking and supporting people to find their own solutions to engrained challenges.
A, I-Understanding and ability to manage boundaries effectively, including awareness of limits of own competence, role and responsibilities.
A, I -Good verbal, written & positive interpersonal communication skills, ensuring that stakeholders are treated with respect and dignity and are not judged.
A, I -Good verbal, written & positive interpersonal communication skills, ensuring that stakeholders are treated with respect and dignity and are not judged.
I -Ability to use appreciative inquiry and positive framing and communication to support people to develop achievable goals.
A -Engage tenants, building a rapport with the individual so that he/she can recognise his/her ambitions.
A,I- Plan a strategy that supports clients to identify their move on goals, and develop plans towards achieving them in a limited period of time
A,I -Effectively support PBHA’s tenants to progress to more independent accommodation work through the acquisition of skills, confidence and supportive relationships
A,I
I-Establish productive partnerships with a range of key stakeholders, internal and external to ensure that project targets are met
-Be able to outreach to tenants’ homes, and cover an out of hours duty rota which may very occasionally require you to attend work out of hours
A,I-Organise work effectively by prioritising, planning and excellent time management
I-Meet demanding targets in a difficult climate
A,I-Be a self-starter, demonstrating initiative and a pro-active approach to meeting goals and targets
A,I-Use IT effectively to prepare reports, marketing materials etc.
It is desirable that the candidate will have:
Assessed by*
A, I-Ability to make engaging presentations in public.
A,I-An understanding of peer support and the value of lived experience.
The successful candidate will need to be committed to:
Assessed by*
A-Improving quality and raising standards of service.
A, I-Enabling participants in the project to take control of their own lives and become involved in the overall running of the project.
A-PBHA’s Diversity and Equal Opportunities policy
-Co-operative team working.
The successful candidate will
-Have the flexibility to accommodate work responsibilities that occasionally extend beyond normal working hours at short notice.
Assessed by*
A Assessed through Application Form or CV and Supporting Statement
I Assessed through Interview
T Assessed through Assessment
PBHA is a housing association with charitable aims that creates positive change in people’s lives. As well as homes and support, we empow... Read more
Job purpose
Our employability programmes are designed to get young people aged 16-24 into jobs and apprenticeships. The Employability Tutor will be responsible for the delivery of City Gateway’s Employability curriculum to ensure that they preparing young people for the world of work. This includes the planning and delivery of high quality teaching, learning and assessment to groups and individuals. The Tutor must enjoy teaching, be committed to ensuring that young adults achieve their qualification and have a passion to see the learners succeed. The post holder will work effectively with other tutors, coaches, managers and employers to plan effective interventions to ensure learners achieve and positively progress into a work placement, job or apprenticeship.
Duties and responsibilities
- Prepare industry-focused quality schemes of work, lesson plans and materials to ensure that learners on vocational and traineeship provision progress into job-related outcome
- Use initial & diagnostic assessments and Individual Learning Plans (ILPs) to effectively plan the learner’s individual learning journey
- Plan and deliver engaging classes and workshops that inspire learners to achieve
- Prepare learners effectively for assessments and exams
- Undertake the role of Course Tutor: monitoring attendance, punctuality, achievement and other pastoral and monitoring duties
- Work with the Head of Curriculum, teachers and employers to develop and revise the curriculum for the relevant subject areas ensuring that it is relevant, motivating and meets the needs of learners, and employers which meets employer’s needs
- Ensure your curriculum design is flexible to allow employers to come and deliver training on areas such as: commercial awareness, team working, presentation skills, setting up a LinkedIn account
- Liaise with the Examination Officer and other key staff to set up Functional Skills English examinations, ensuring that any special adjustments are in place
- Maintain accurate and complete tutor records, the tracking, and monitoring of learner progress and development to ensure high accreditation pass rates and good retention
- Manage learner behavior in the training room, and when on City Gateway premises and on other business – e.g. trips.
- Attend course team meetings as required
- Work closely with the Head of Curriculum and Quality Manager to ensure that teaching and learning is judged Good or Outstanding by Ofsted
- Undertake a minimum of 30 hours Continuous Professional Development (CPD) per year
- Organising, planning and escorting learners to attend industry events such as careers fairs, recruitment days, and employer insights
- Liaise with the Business Development team to secure employer volunteers to ensure learners get advice on their CV, role-play interview techniques and how to make a job application
Other
- To perform any other duties consistent with this post that may be reasonably assigned to you
- To comply at all times with City Gateway’s Safeguarding policy playing an active role in keeping City Gateway learners safe and secure in their learning environment
- To be committed, adhere to and promote City Gateway’s Equality and Diversity Policy at all times
- Abide by City Gateway’s Health and Safety policies
- To understand and abide by GDPR and City Gateway’s policies with regard to the process and management of learners’ personal data.
Working conditions
External employer visits may be required from time to time
Direct reports
No direct reports
Person Specification
Education/Qualification.
Essential: General post 16 education qualification (e.g. PTLLS, DTLLS, DET)
Desirable: PGCE or Cert Ed or QTLS; CAVA/IQA/A1; IAG Level 3
Proven Experience
Essential Experience of:
- Teaching employability and work related learning to young people.
- Delivering programmes that meet employer’s needs and help young people job ready
- Embedding the development of English, Maths, British Values into the curriculum.
- Achieving “good” or above in lesson observations
- Developing qualities like confidence, resilience and independence in young people.
Desirable Experience :
- Experience working in marginalized communities where access to good quality jobs can be challenging
- Track record of getting young people into work through work placements, jobs or apprenticeships
Skills & Abilities.
Essential: Ability to:
- Produce excellent motivating teaching and learning which inspires young people.
- Build the knowledge and cultural capital that young people need in order to support future learning and/or employment
- Produce required supporting documentation to a good standard (Schemes of Work, Lesson plans etc)
- Ability to plan to meet accredited and non-accredited outcomes
- Ability to act as a course tutor and ensure that the learner’s journey is effectively tracked
- Ability to work with the rest of the Education team and Progression Coaches to raise standards of attendance, achievement and progression.
- Ability and confidence managing challenging behaviour
Skilled in:
- Using email and Microsoft Office.
Desirable:
- An interest in how learning can be supported and made more interesting by technology
- Knowledge of the local training and job market
- Experience of Ofsted inspections
- Tailouring programmes to specific employer’s needs to increase job outcomes for learners
Personal Qualities
Essential:
- Able to actively support, promote and encourage City Gateway’s Christian ethos, mission and values
- Commitment to continuous quality improvement in the Education team and across City Gateway
- Willingness to develop new projects and ideas to enhance the learners’ experience
- Act as an excellent role model for young people
Desirable:
- Personal commitment to social justice through breaking down barriers to community participation.
Safer Recruitment
City Gateway is committed to safeguarding and promoting the welfare of children and vulnerable adults. Safe recruitment of staff is central to this commitment. Employment is subject to an enhanced DBS check and past employment checks
Equality and Diversity
City Gateway is committed to equality and valuing diversity. We welcome enquiries from everyone and value diversity in our workforce.
Vision
Imagine a society where everyone reaches their full potential. Where the future is not defined by the past or... Read more
Streets of Growth is seeking to employ an experienced and entrepreneurial individual as a Youth Intervention Coach on a full-time basis who has a strong track record of working with young people (15-25 years) and their families.
Streets of Growth is an outcome driven charity, working to reduce harm and positively transform the lives of the most vulnerable and at-risk young people and their families in Tower Hamlets East London. We do not wait for the young people to walk through our doors, or to be referred by an agency, instead we engage and reach out to young people across the streets and neighbourhoods. Working to build a relationship of trust, truth and transformation with each young person, coaching and enabling them to support themselves to change negative lifestyles, move away from violence and harm, stay out of prison, get good jobs, and create a better future for themselves.
If you are entrepreneurial in your thinking of working with young communities, want to achieve high standards for the young people and their families you work with and are looking for an exciting opportunity in which you can grow both personally and professionally then we would like to hear from you.
The successful candidate will be skilled in engaging, assessing and delivering interventions designed to support young people to build personal resilience and move away from harm and violence. Plus, the successful candidate will possess sound risk assessment skills and safeguarding knowledge. A key component of the job role is, case management and good practice models, which underpin Streets of Growth practice.
Roles and duties:
- Implementation of Streets of Growth’s Appropriate Intervention Model (AIM) via Bridging programme, across the areas of Lifestyle, Enterprise/Employ-ability, Education and Engaging Institutions.
- Working on a case management basis with a caseload of referred and street engaged young people.
- Working in partnership with families and other key people in a young persons’ life to build a strong network for positive change and progression for each young person and their family.
- Working with the frontline team to deliver targeted street work to engage and build up relationships of trust with high risk and vulnerable young people (15-25 years) in the estates and youth crime hotspot areas across Tower Hamlets.
- To work to and meet set progression targets within agreed time-lines and deadlines based on the needs of the young people and their families on your caseload.
Qualifications and Skills
- Three years or more frontline experience of working with young people in one of the following areas, youth work, targeted youth work (such as gang intervention, county lines) family intervention, social work, youth justice, probation, education or health.
- A professional qualification in one of the following areas: youth and community work, social work, probation, family intervention, health, education OR relevant degree and experience of working with children, young people and families.
- Experience of providing high quality coaching support and knowledge of approaches including those relating to coaching and emotional intelligence that ensure young people and their families can develop the resilient skills needed to move out of crime, violence, harm and poverty.
- Good IT skills and ability to use Microsoft packages and previous experience of inputting data on CRM system.
- Desirable is the experience and or a good understanding of the needs and challenges facing young people and communities of Tower Hamlets and East London.
Contract: Initial One-Year fixed term contract with the potential to be made PERMANENT dependent on progression achievements and funding. Full time 37 hours per week (however, part time applicants will be considered). Evening and weekend working will be required but will be reflected in workload and working hours.
Benefits
- 20 days annual leave + bank holidays. FTE,( if part-time post is awarded this will pro rata of days worked)
- Pension scheme up to 8% contributions (this will be reviewed on an annual basis)
- Ongoing support for professional development and training (internal and external)
Please send a current CV along with a covering letter stating your
- suitability for this role,
- skills and qualities you will bring to the role
- any other information relevant to the post.
Please note that applications sent WITHOUT a Covering letter will NOT be considered.
For informal discussion about the post you can contact Diane Peters, CEO on 020 7 515 7356
Streets of Growth will be interviewing selected candidates as applications are received and reserves the right to close the post before end date if a suitable candidate is appointed.
Our Vision: ‘No Young-Adults Living Harmful Lifestyles’
Our Mission: Reducing Harm – Transforming Lifestyles Read more
The client requests no contact from agencies or media sales.
Reporting to the CEO
Responsible for: Manchester Workshop Coordinator & Coaching Coordinator
Additonal days to be offered in accordance with future funding
As the Sophie Hayes Foundation embarks on an exciting phase of growth and development,supporting moew women survivors of Human Trafficking, the Employability Programme Workshops Supervisor, will become a valued member of the organisation’s new Senior Management Team
The right candidate will focus on growing our programme across Manchester and the North, through effective and productive collaborations.
Detailed Role Description
- Manage and develop the programme across Manchester and the North, by building partnerships with other NGO’s and referral partners, resourcing, equipping and training facilitators and co-ordinating programmes
- Effectively and efficiently manage budgets
- Manage all KPI’s, supporting funding reports and ensuring correct reporting of programme outputs and outcomes.
- Continuously improve the programme through learning from feedback.
- Ensure our survivors, partners and volunteers are engaged, motivated and ‘have a voice’ to influence and shape our programme design.
- Set the organisation’s Manchester delivery strategy and support its implementation through staff, volunteers and partners
- Build relationships and source long term, broad impacting relationships with businesses and training institutions, in partnership with the Workshops and Coaching Coordinators
- Support the CEO and Fundraising Manger in securing funding to ensure long-term sustainability– this includes infrastructure for programmes (e.g. travel and materials cost) alongside further funding that may expand the programme.
- Supervise and manage core team members and direct reports, with the objective of growing individual and group capabilities, skills and resources.
- Consistently work with and encourage the growth of leadership volunteers in order to increase organisation capacity and capabilities
Person Specification:
Essential
- Minimum 3 years’ experience of successful programme management in the UK charity sector
- Educated to degree level or equivalent, or the ability to demonstrate competence through experience
- Experience of working to, and meeting KPI’s
- Experience of proactively researching and engaging current and prospective partners
- Knowledge of best practice in programme management
- Outstanding communication skills and the ability to tailor written and verbal content and style to a range of audiences.
- Ability to work under pressure and deliver outcomes to tight deadlines
- Strong IT skills (Blackbaud Etapestry or similar CRM systems etc. Microsoft Office including Word, Excel, PowerPoint, Outlook,)
- Ability to work on own initiative as well as a key member of a team
- Flexible and proactive approach and attitude
- Enthusiasm and drive to make things happen
- Ability to work occasionally outside of normal office working hours
- Supportive of a small but fast paced team
- Supportive of non-Manchester locations
Desirable
- Knowledge and understanding of the human trafficking and modern-day slavery sector
- Experience of using social media and digital communication tools
APPLICATION PROCESS AND CRITERIA:
Applications without a covering letter will not be progressed to the next stage
Selected candidate will be required to complete a DBS and have the right to work in the UK
As a provider of programmes for women survivors of human trafficking, we are seeking female candidates only.
The Sophie Hayes Foundation was founded in 2011 by a survivor of trafficking named Sophie Hayes.As a British girl she was trafficked from the U... Read more
Reporting to the CEO
Additional days to be offered in accordance with future funding
As the Sophie Hayes Foundation embarks on an exciting phase of growth and development, supporting more women survivors of Human Trafficking, this role will be a valued member of the organisation’s Birmingham & West Midlands Team
The right candidate will focus on delivering our programme Workshops across Birmingham and the West Midlands, through effective and productive collaborations.
Detailed Role Description
- Manage and deliver Workshops across the West Midlands, by building partnerships with other NGO’s and referral partners, resourcing, equipping and training facilitators and co-ordinating programmes
- Effectively and efficiently manage local Workshop budgets
- Manage all KPI’s, ensuring correct reporting of programme outputs and outcomes.
- Continuously improve the Workshops programme through learning from feedback.
- Ensure our survivors, partners and volunteers are engaged, motivated and ‘have a voice’ to influence and shape our programme design.
- Build relationships and source long term, broad impacting relationships with businesses and training institutions, in partnership with the Birmingham and West Midlands Coaching Coordinator
- Supervise and manage Workshop volunteers, with the objective of growing individual and group capabilities, skills and resources.
- Consistently work with and encourage the growth of leadership volunteers in order to increase organisation capacity and capabilities
Person Specification:
Essential
- Minimum 3 years’ experience of successful programme delivery in the UK charity sector
- Educated to degree level or equivalent, or the ability to demonstrate competence through experience
- Experience of working to, and meeting KPI’s
- Experience of proactively researching and engaging current and prospective partners
- Knowledge of best practice in programme delivery
- Outstanding communication skills and the ability to tailor written and verbal content and style to a range of audiences.
- Ability to work under pressure and deliver outcomes to tight deadlines
- Strong IT skills (Blackbaud Etapestry or similar CRM systems etc. Microsoft Office including Word, Excel, PowerPoint, Outlook,)
- Ability to work on own initiative as well as a key member of a team
- Flexible and proactive approach and attitude
- Enthusiasm and drive to make things happen
- Ability to work occasionally outside of normal office working hours
- Supportive of a small but fast paced team
- Supportive of non-Birmingham locations
- Driving licence
Desirable
- Knowledge and understanding of the human trafficking and modern-day slavery sector
- Experience of using social media and digital communication tools
APPLICATION PROCESS AND CRITERIA:
- Applications without a covering letter will not be progressed to the next stage
- Selected candidate will be required to complete a DBS and must have the right to work in the UK
- As a provider of programmes for women survivors of human trafficking, we are seeking female candidates only.
The Sophie Hayes Foundation was founded in 2011 by a survivor of trafficking named Sophie Hayes.As a British girl she was trafficked from the U... Read more
Position: Head of Supported Employment
Location: Open to flexible working options, with an expectation to base some days at the central office in Epsom, Surrey.
Salary & Details: £40,000, permanent
Company: SeeAbility, charity, learning disabilities, autism, supported employment.
In 2020, SeeAbility will be launching its first supported employment programme with the aim of enabling people with learning disabilities, autism and sight loss to secure and retain work that matches their talents and meets their career ambitions.
We’re now looking for a Head of Supported Employment who will lead and establish this exciting programme to create real opportunities that will make a tangible difference to people’s lives.
Scope of the Job
- To develop a supported employment programme for SeeAbility based on the National Occupational Standards for supported employment and the British Association for Supported Employment guidelines
- As the programme develops, lead a team of Job Coaches who are trained in the National Occupational Standards for supported employment
- To develop a portfolio of employers and to secure funding to ensure the sustainability of the programme
If you share our values, believe passionately that paid work is positive and possible for everyone and have a successful track record of delivering and securing funding for supported employment programmes – we’d love to hear from you!
In return: We offer a range of benefits including flexible working options, season ticket loan, company pension, life assurance schemes and discounts and cashback at hundreds of shops, restaurants and activities.
For the full list of our extraordinary benefits please visit our website.
*Please note. We reserve the right to close this vacancy early if a suitable candidate is found
SeeAbility encourages people with disabilities to challenge what they expect from life, from themselves and from wider society... Read more
The client requests no contact from agencies or media sales.
The EY Foundation is looking for an experienced manager to lead the delivery of the Smart Futures and Our Future programmes across the Northern Hub. Smart Futures is designed to give talented young people who are disadvantaged in the labour market a better chance of securing a good job — opening up employment opportunities that have been traditionally harder to access. Over a ten month period young people get the opportunity to boost their employability skills, make connections with local employers, and gain valuable, paid work experience.
Our Future supports young people qualifying for free school meals and who face significant barriers to entering the labour market. We work in partnership with employers, who offer two weeks paid work experience to young people. There is a focus on transferrable skills development, giving participants the opportunity to develop their skillset to become more employable. Participants can gain a Level 2 adult qualification in team leading and receive six months of mentoring support.
Aside from Smart Futures and Our Future the individual will also support the wider Programmes team in assisting delivery of other established programmes e.g. Employability Workshops and other employer/grant funded initiatives.
You Key Responsibilities:
- Deliver exceptional programmes for young people across the Northern hub (and within our other hubs when required) in line with EY Foundation five year business plan and strategic targets – specifically Our Future and Smart Futures but also supporting other young people programmes e.g. employability workshops
- Work closely with clients to plan and deliver complete programmes across the Northern Hub in line with EY Foundation annual targets and quality standards
- Work with the Northern Hub Leader to identify potential schools and organisations to target for the recruitment of young people
- Collaborate with the EYF corporate sales team to identify potential employers, locally and nationally, to target for EY Foundation’s programmes.
Skills and Attributes for Success:
- Leading on all aspects of programme management including:
- recruiting and on-boarding young people
- recruiting and on-boarding employers involved in the programme
- recruiting, on-boarding and training volunteers at EY and other employers
- developing and consistently delivering programme content and curriculum across Northern England regions in line with accreditation requirements
- create digital content required for the website and any other marketing and communications relating to the programme and the work of the Northern hub
- co-ordinating programme logistics including room bookings and catering requirements
- reviewing, producing and updating programme materials
- maintaining risk and issues log to ensure programmes are delivered to consistently high standards in line with EY Foundation policy and procedures, and Theory of Change
- adhere to and promote EY Child Protection Policy
- deliver work in line with EY Foundation policies and procedures
- provide regular progress reports to Northern Hub Leader and Head of Young People Services where necessary
- Be a Designated Safeguarding Officer for the EY Foundation
- Identify ways to improve working methods and encourage best practice knowledge sharing across the team
Stakeholder Management:
- Initiate, develop and maintain positive relationships with key young people providers, local schools and colleges, employers, corporate partners and key EY stakeholders
- Ensure exceptional client service throughout the lifecycle of the programme
- Lead strong working relationships with Our Future and Smart Futures programme sponsors, office managing partners and other key stakeholders within the Northern hub
- Work closely with the programme leads and Hub Leaders across EY Foundation hubs to ensure consistently high standards across all operating locations in the UK
- Lead day to day accounts with employers engaged on the Smart Futures and Our Future programme or other allocated programmes/activities funded by grant makers/business partners
- Build strong collaborative relationships with members of the EY Foundation team to ensure the programme develops appropriately within the wider EY Foundation programme portfolio
- Coordinate with the Foundation communications team to ensure timely and consistent flow of information across internal and external communications (for example, during the programme recruitment stage)
Curriculum and Content:
- Support the development of Smart Futures and Our Future content and curriculum across the UK against programme accreditation requirements
- Support planning and development of UK wide employability workshops
Alumni Management:
- Maintain ongoing engagement of local alumni through regular communications and events
- Manage and coordinate further opportunities/events for programme alumni
Monitoring and Evaluation:
- Evaluate the impact of the programme in line with the Theory of Change and make recommendations to continually improve the programme
- Collect and analyse data and feedback from the young people, volunteers and employers partaking in the programmes, identifying opportunities for improvement
Staff Management:
- The post holder will directly manage at least one Programme Delivery Coordinator. They will be expected to work closely with this individual(s) in allocating tasks and activities.
- The individual will also be required to lead multiple small teams of c.10 volunteers (from EY and other employers) to deliver the Smart Futures and Our Future programmes and employability workshops
- Work collaboratively to support EY Foundation’s management team in all work areas as required
- The role holder must also support EY Foundation Hub Leaders in their respective locations across the UK
Other Responsibilities:
- Represent the EY Foundation at events (internal and external and includes evening/breakfast events)
To Qualify for the Role you must have:
- Demonstrable knowledge of issues and opportunities facing young people from disadvantaged backgrounds getting into work
- Experience of delivering programmes directly to young people
- Experience in running complex projects with diverse stakeholder involvement including business partners or grant funders
- Experience of working with corporate clients and delivering professional services
- Excellent project management experience, including managing people and resources
- Experience of managing diverse teams, including third party relationships and staff volunteers
- Leadership, sound judgement, creative flair, confidence
- Strong influencing skills
- A team player with a confident manner and a professional, flexible, positive, calm and resilient approach
- Close attention to detail, accuracy and quality
- Highly organised individual
- Demonstrable ability to thrive in a fast-paced environment with competing priorities
- Ability to foster positive relationships with a range of people and stakeholders
- An ability to absorb a wide range of information and communicate succinctly and effectively
- Excellent interpersonal skills – written and oral
- Complete a DBS check and undertake Child Protection training
Ideally, you’ll also have:
- Experience of working with or in a third sector organisation that supports young people
- Experience of some of the challenges facing UK employers to find young talent for their business
What working at EY Offers :
We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:
- Support, coaching and feedback from some of the most engaging colleagues around
- Opportunities to develop new skills and progress your career
- The freedom and flexibility to handle your role in a way that’s right for you
EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.
About EY:
As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.
If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.
To apply visit our website.