Day support team manager jobs
Do you share our dream of a UK where poverty is a thing of the past?
Founded in 2019, the Poverty Truth Network believes that this can only happen when those most impacted by poverty are at the heart of the movement to end it. Our specific contribution brings together people experiencing poverty with those with responsibilities for alleviating it. “Nothing About Us Without Us Is For Us.”
Thanks to funding from the National Lottery Community Fund, we are recruiting for an Operations Manager who will be responsible for the day-to-day operations of the Poverty Truth Network, including the oversight of systems, staff performance and finances.
You will be a highly motivated person with a clear leadership record; dedicated to social justice; with a proven track record of operational delivery, including financial, administrative and governance management.
Key tasks of the role:
- To form part of the Core Leadership Team, providing overall strategic leadership across the Network
- To lead on the financial management of the Poverty Truth Network, including the delivery of Management Accounts and the production of an annual budget
- To manage the Operations Team, setting clear goals and objectives linked to the Strategic Plan
- To lead on and establish the appropriate processes to ensure high levels of staff performance and development, including appraisals and performance management
- To develop, and where necessary implement, administrative systems which ensure effective, efficient and safe practice across the Network
- To ensure that the Network operates in line with its charitable purposes, overseeing changes to its constitution as and when necessary
- To regularly update the Charity’s policies and procedures, ensuring compliance with the relevant regulations / legislation, providing advice to the Director and trustees as appropriate
- To oversee the production and sharing of papers for trustees in an organised and timeous manner
- To oversee the effective running of online and in-person meetings and events for the Network, liaising with other teams as appropriate
- To lead on the delivery of the Network’s Support Grant Programme
- To deputise for the Director as and when required
- Undertake other activities as needed dependent on jobholder’s knowledge, skills and experience
This role involves working from home with some travel.
To apply for either of these roles, please send your CV with a cover letter that clearly shows you have the necessary skills and experience to do the job. The cover letter should be no more than 2 sides of an A4 page. Include the names and contact details of two referees (at least one of whom knows you on a professional basis). The application deadline is 5pm on Friday 6th June. Interviews will be held online 19th and 20th June.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking to recruit a motivated and talented individual with strong project management skills to lead the delivery of the training function within the BSI. Reporting directly to the Director of Events and Training, and in collaboration with the wider BSI team, the Training Manager will be responsible for the delivery of existing training programmes and for devising, setting up and rolling out new training courses by working with BSI members to develop content and curricula, utilising different platforms from face-to-face to remote learning and supporting marketing of the courses to relevant sectors.
This role is responsible for engaging with a wide range of stakeholders to help identify training needs and opportunities that the BSI can meet. This will include opportunities in several sectors including clinical, scientific and public/patient focused. Using strong commercial acumen, the Training Manager will be critical in the continued development and growth of the training function to generate significant new income for the BSI.
Salary: £32,800 - £39,800 per annum, depending on experience
Hours: 35 per week
Location: Windsor & Maidenhead
Contract: Permanent
Ref: 1542
Cranstoun is a charity which believes in creating a better, healthier and safer world. With passionate staff, courageous people and the knowledge and expertise to match, Cranstoun empowers people to change and rebuild their lives.
We provide a range of services within Windsor & Maidenhead for those affected by alcohol and other drugs, helping them to deal with their substance use so that they can change their lives, be happy and reach their goals.
As an Operations Manager within the Windsor & Maidenhead service, you will be responsible for providing a good quality and safe service to the people we support. Our staff are vital to delivering quality services and this role will include direct line management of Key Workers. You will also ensure the safe and effective day to day running of the service, and will support the Service Manager to ensure the service delivers against performance outcomes.
You will have an in depth understanding of substance use, harm reduction and treatment modalities, as well as experience of managing people. The most important thing you’ll bring to this role is your desire and ability to support staff, and make a positive difference to people’s lives.
You will have good Microsoft Office skills and be able to manage your own diary efficiently and proactively. You will have integrity, enthusiasm, and a passion to make a difference.
If you’d like to get a better feel for the service before applying, you’re very welcome to arrange a visit. Please feel free to get in touch to organise a tour of the building and meet the team ahead of your interview.
All post holders may be required to work some evenings, to meet our service delivery requirements. The core service operates Monday to Friday, 9am – 5pm.
All posts will be subject to an enhanced DBS Disclosure.
For further information, please visit the website via the apply button.
Unfortunately, we are unable to accept CVs.
Closing date: 4 June 2025.
We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Big C
As a regional cancer charity, Big C is here to support anyone affected by cancer in Norfolk and North Suffolk, whether that is someone with a cancer diagnosis or their loved ones.
The charity provides outstanding holistic care, aiming to improve lives through services at Big C’s warm and welcoming Cancer Support Centres and Hubs. Alternatively, support is also offered online or by telephone through Big C’s Virtual Support Centre.
Founded in Norfolk over 40 years ago, Big C has raised over £45 million to fund its growing services. The charity greatly benefits from the donations raised by its loyal community supporters, local businesses, legacies and grants from community funds and trusts. Income is also generated via 11 charity shops across the region. Big C is proud to invest in ground-breaking projects that take place at the Norwich Research Park.
Big C is an employer committed to equity, diversity, and inclusion and was awarded Gold Accreditation in the Best Employers Eastern Region 2023 for the second time running. We are proud to offer a supportive working environment that focuses on employee well-being and recognises the importance of a good work/life balance.
Job Purpose
To develop and manage one of the Big C Charity retail units, under the direction of the Retail Operations Manager and the Assistant Retail Operations Manager.
Managing the day to day running of the shop, maximising retail sales and profit while delivering a high quality of customer service through effective leadership of staff and volunteers and management of resources and budgets.
With experience in retail and managing people the post holder will act as an ambassador for Big C ensuring that both they and the retail business supports, promotes awareness and endorses the aims and objectives of Big C.
Everyone at Big C commits to live the Big C Core Values of Honesty, Respect, Trust, Empathy and Support through their work.
Main Duties
· Positively promoting Big C core values both within the organisation and to the external market place.
· Day to day management and ongoing development of the shop.
· Achievement of income targets in line with agreed budget figures, driving high standards and profitability through the effective leadership of employees and volunteers.
· Ensure the shop is taking full advantage of its trading opportunities including identification and implementation of seasonal and other promotional activities.
· Provision of information regarding the performance and operation of the shop as requested.
· Development of Gift Aid in the shop to maximise revenue.
· Assistance in the development of a database of supporters.
· Encouragement of local stock donations.
· Maximising potential of donated goods to the best use of the business through sorting, selection, display and rotation.
· Recruitment, selection, induction, training, motivation and management of retail staff and volunteers.
· Conducting of monthly staff performance reviews.
· Demonstration and promotion of effective communication between the Big C staff and volunteers.
· Attendance of meetings with other retail staff.
· Ensure that all staff and volunteers observe all policies, procedures and codes of practice.
· Implementation of the finance and control systems, including introduction of changes as requested.
· Daily banking of money and weekly financial reports.
· Ensure that the shop operations are safe and efficient, and all statutory and company health and safety rules are adhered to.
· Acceptance of cash and donations.
· Provision of occasional holiday and sickness cover for other Big C shops as requested.
· Participation in Big C performance reviews and appraisal process, in addition to ongoing training and personal development activities.
· Undertaking of any other tasks as reasonably requested.
All Big C post holders are responsible for:
· Working to the policies of Big C
· Promoting equal opportunities and diversity within all aspects of their work
· Complying with Health and Safety Regulations and undertaking risk assessments
· Demonstrating and promoting Big C’s core values
· Carrying out additional duties where appropriate which may be allocated from time to time by the Chief Executive and/or Executive Team.
General
Big C reserves the right to vary or amend the duties and responsibilities of the post holder at any time according to the needs of the business.
The statements contained in this Job Description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including other functional areas to cover absences of relief, to equalise peak work periods or otherwise to balance the workload.
Together, we improve the lives of local people affected by cancer.
The client requests no contact from agencies or media sales.
About Future Frontiers
In the UK, family income is the strongest predictor of how well a young person will do at school and the future opportunities they will have. Future Frontiers exists to change this. Our vision is of a society where equal access to education and career opportunities enables potential to overcome poverty. We support young people from disadvantaged backgrounds to realise their potential and work towards secure and fulfilling employment. In partnership with schools, businesses and supporters, we deliver an evidence-based programme of career coaching, opportunities and guidance for young people from lower income households. This year, we are working with 2,500 young people in schools across Greater London. You can find out more about our programme and impact so far in the Annual Impact Report on our website.
About the role
As a Future Frontiers Partnerships Manager, your role is to identify, develop and maintain mutually beneficial partnerships with organisations which work with us to enable our mission. This is key to delivering our work and making a lasting difference for young people from under-resourced backgrounds on their education and career journeys.
The focus of the role is on building meaningful, long-term relationships with schools and/or businesses, to match young people from socio-economically disadvantaged backgrounds with business professionals who can provide insight into the world of work and guidance to help young people unlock their aspirations and develop the plans and skills they need to be successful.
Our Partnerships Managers each have a focus on a priority audience, either schools or businesses, and on an activity area, either new business development or account management. The role we are currently recruiting for will have a main focus on driving new business from companies.
Your responsibilities
The focus of each role could expand or change depending on the needs of the organisation. Current priorities and targets are reflected in each individual’s objectives for the year - these are regularly reviewed to ensure that they remain relevant and create ownership and stretch for each individual.
Core responsibilities across the Partnership Development and Partnership Management teams include:
Securing new partnerships
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Identify potential partners for Future Frontiers, focussing on organisations where there is synergy with Future Frontiers and/or where we can address a clear need for them
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Engage with potential partners through the most suitable channel (email, LinkedIn, phone/video call or in person) to understand their priorities and identify how Future Frontiers can meet their needs
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Deliver targeted campaigns and pitches of the most appropriate product(s) / way(s) to engage; handle objections and negotiate terms to help Future Frontiers to achieve income and impact targets and support more young people to achieve their potential
Maintain relationships; renew and grow partnerships
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Nurture relationships with existing partners, working with colleagues across Future Frontiers to ensure smooth delivery and an exceptional partner experience
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Explore opportunities to grow partnerships through working together in different ways and/or extending involvement to more pupils or colleagues
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Regularly request feedback and respond to suggestions from partners, helping them to feed involved and engaged with Future Frontiers’ work and development
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Maintain professional and timely communications with partners, following up on actions and delivering on commitments
Set up and enable successful partnership working
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Work with key contacts to agree objectives, responsibilities and deadlines. Maintain accurate records of partnership activities and conversation, ensuring that the Salesforce database is kept up to date
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Support partners with messaging and resources for internal and external communications, to enable them to build Future Frontiers into their organisations
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Coordinate with Future Frontiers colleagues to ensure that activities involving partners are well-run and that everyone is clear on their role in delivering successful interventions for young people
Stakeholder engagement, marketing and communications
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Use templates to create materials and communications to your audiences which align with Future Frontiers’ brand and convery core messaging
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Ensure that the partners you manage are engaged with relevant stakeholder communications, including events, newsletters and social media
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Proactively identify suitable content (or opportunities to develop content) from your partners to share in Future Frontiers’ marketing and communications, enabling us to build the charity’s brand and engage new audiences
Wider contribution
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Contribute to department-, directorate- and organisation-wide projects and priorities through membership of project groups or taking on pieces of work in line with your skills, experience and development objectives
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Act as an ambassador for Future Frontiers, our cause and values in all engagements and communications with partners, supporters and suppliers
About you
Experience and knowledge
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Experience in a fundraising, sales or account management role, ideally working with businesses and/or schools (essential)
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Demonstrable success in hitting and exceeding targets in a fast-paced environment (essential)
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Experience of working in a team, taking ownership of areas of work and contributing to shared successes (essential)
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Experience implementing a range of marketing techniques, including digital and email marketing (desirable)
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Knowledge of the UK education system (desirable)
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Understanding of the UK charity sector and relevant legislation and best practice, such as GDPR and the Code of Fundraising Practice (desirable)
Skills and competencies
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Passion for Future Frontiers’ mission: you are motivated to play a role in empowering young people from disadvantaged backgrounds to realise their potential.
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Excellent communication skills: you will be able to articulate with passion the difference Future Frontiers makes to young people. You are a strong influencer and negotiator, and comfortable presenting to people from a wide range of backgrounds and with varying levels of seniority.
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Strong relationship builder: you are diplomatic, an active listener, and connect with people easily.
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Thorough and organised: you have strong attention to detail, maintain accurate records and can manage multiple deadlines.
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Proactive self-starter and problem-solver: you take initiative and approach your work with a positive, can-do attitude.
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Target driven: you are highly motivated and will be energised by working in a fast-paced, target driven environment with people who are committed to achieving social change.
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Collaborative: you work well with others and contribute to a supportive, team-oriented culture.
What we can offer you
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Annual leave of 27 days plus bank holidays, increasing with service
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Flexible working with the option to work from home regularly (with at least one day a week in the office, and the flexibility to come in more often if you’d like)
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4pm finish on Fridays
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Annual personal training and development budget of £300
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Employee Assistance Programme, including counselling
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Team-building offsites and regular team socials throughout the year
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Additional parental leave pay and additional childcare leave for child’s first 2 years
Equal opportunities, diversity and inclusion
Here at Future Frontiers we are dedicated to the practice of equal opportunities. The principles of it underpin our mission and we treat all employees, volunteers, clients and young people as individuals. We believe in having an open and inclusive culture that champions diversity in all its forms, including disability, culture, race, gender, sexual orientation, age, life experiences, socio-economic background, and religion.
We encourage everyone to apply for our roles. If you would like to talk to us about working at Future Frontiers in advance of your application, particularly regarding diversity, we strongly encourage you to contact us via email. We’d love to hear from you. We are particularly interested to hear from candidates who have not been to university or who have lived experiences relatable to our young people.
How to apply
To apply, please complete our application form on our website, attaching your CV and answering the following questions:
1. Why do you want to work at Future Frontiers? What is it about our organisation that excites you? (Max. 1,500 characters) Strong answers will tell us why Future Frontiers appeals to you personally and why you are motivated to work for us.
2. Please tell us how you meet the three essential knowledge and experience criteria given in the job description. (Max. 2,000 characters) Strong answers will factually and succinctly demonstrate your relevant experience.
Deadline: Thursday 29th May, 5pm
Start date: We are ideally looking for someone to start in mid-August, although we can be flexible.
Interview dates: First round interviews will take place virtually on during the week commencing 2nd June. Second round interviews will be held in person at our office near London Bridge during the week commencing 9th June.
The successful candidate will be required to undergo DBS and reference checks.
The client requests no contact from agencies or media sales.
The Project Manager/Business Analyst role forms part of the PMO Team. The role will include management of priority projects across the Stewardship agile change portfolio, as well as the analysis and improvement of business processes across Stewardship. The role will also work with our Technology team members to improve workflow, through identifying and resolving challenges and dependencies, enabling teams to more effectively deliver organisational priority projects and BAU activities. The successful delivery of projects and improving our business processes, is an essential part of enabling us to achieve our strategic objectives.
The role holder will work cross-functionally across the organisation to ensure we achieve our change targets, through delivering projects on time, to budget and required level of quality, as well as improving business processes across Stewardship Teams. You will be supporting the organisation to develop new agile, collaborative ways of working, and the role holder will need to help others understand the benefits of working within the Agile framework.
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
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Active membership of local church congregation.
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An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
The client requests no contact from agencies or media sales.
At Ambitious about Autism, we're currently looking for a Policy Manager to join our External Affairs team.
You'll work closely with autistic young people, their families, and our specialist settings, to develop and influence policy on our priority areas. You will be accountable for achieving the wider policy aims in our new strategy, so that autistic young people can achieve at school, be healthy, and live and work as independently as possible.
You'll collaborate with autistic young people, their families, colleagues across Ambitious about Autism, and other stakeholders to develop and implement policies that influence practice in our priority policy areas. You'll plan and manage regular engagement activities with autistic young people, their families, and other key stakeholders, to ensure our policy influencing is beneficiary- led and reflects the needs of our settings.
We are looking for someone who has:
- Proven experience of developing and delivering policy positions to effect social change
- Proven track record of using social and traditional media to generate engagement in campaigns for change
- Knowledge and understanding of at least one priority policy area affecting autistic children, young people and their families (education or employment policy)
- Proven ability to develop and manage research and policy projects within agreed timescales and budgets.
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
The client requests no contact from agencies or media sales.
Board Manager
Permanent
Full time (34.5 hours), we are open to a conversation about how you work these hours
Location – Split between home and our London Office (1 or 2 days in the office per week)
Salary Range - £50,000 - £55,000 per annum
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
About the role
In this role you will take on day to day responsibly for carrying out core company secretarial activities and related corporate governance responsibilities. You will work closely with the CEO and the Board of Trustees to ensure that Macmillan is held to the highest standards of governance. This will involve delegation for Chief of Staff/Company Secretary (CoSec).
You will lead our engagement with Trustees, developing a strategic forward plan and sequencing Board and Committee activity to achieve the best outcomes for the organisation. With our trustee objectives in mind, you’ll ensure the smooth running of all governance operations, supporting the Executive team and trustees with all meeting-related requirements to enable them to fulfil their roles to the highest standard.
About you
This role requires candidates to have demonstrable experience of operating in a very similar or comparable role.
The successful candidate will demonstrate the following skills and experience:
- Previous experience/qualifications as a Company Secretary and/or experience of working closely with Board and Executives to drive good governance
- Experience of, or a willingness to develop a working knowledge of Companies Act and Charities Act requirements.
- Strong planning and organisation skills including the ability to prioritise and to work quickly and calmly under pressure, producing work to tight deadlines and to a high quality.
- Excellent verbal and written communication skills.
- Team player with strong interpersonal skills and an ability to develop effective working relationships with people throughout the organisation and externally.
- Good working knowledge of Microsoft Office applications, including Outlook, Teams, Word, PowerPoint and Excel and a desire to understand and use additional Governance-specific systems.
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- 120+ learning and development offers, with access to external professional qualifications
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment Process
Application deadline: Thursday 29th May 2025
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.



The client requests no contact from agencies or media sales.
ID: 1455 Senior Corporate Development Manager, External Engagement
Salary:
- starting at £42,140 FTE per annum, rising to £46,240
- Additionally, £3,679 Inner London Weighting FTE per annum for Head Office based
- Additionally, £480 home-based allowance FTE per annum for Home-based.
Location: Hybrid Head Office or Homebased
For Head Office based roles, we typically work a minimum 2 days a week in the office. Our office space is wheelchair accessible and located in Hoxton, London, N1.
Note that this role requires travel to partner meetings and events, predominantly in central London (but also nationally). Applicants would need to be able to travel regularly, as required, to fulfil the needs of the role, even if home-based.
Hours: Full Time (37 Hours) or Part Time (no less than 28 hours)
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the role’s impact:
Family Action is a national charity committed to supporting families through change, challenge and crisis. Since the charity was founded in 1869, we have continued to help children and families overcome the challenges they face through a wide range of practical, emotional and financial support. Today we work with more than 60,000 families in around 180 community-based services, as well as supporting thousands more through our national helpline, FamilyLine, and through national schemes like the National School Breakfast Programme.
This is an exciting time for an experienced and ambitious senior corporate fundraiser to join our high performing corporate partnerships team and lead the New Business function. Family Action recently undertook a major brand review and launched a new website, and income generation is a key priority in our 2024-29 strategy. This role will be focused on developing and growing new business activity, including identifying and securing new high-value partnerships, creating and implementing a robust growth strategy and ensuring we have the tools to deliver it. Our working culture is flexible, fun and open, with excellent opportunities to collaborate with colleagues with a range of specialisms, from brand, to marketing and communications, to fundraising, as well as our colleagues delivering Family Action’s services.
Main Responsibilities (for details check the job description and person specification):
• Leading a small team to drive forward new business activity; identifying, cultivating and securing new income generation opportunities with corporate partners across strategic, commercial and charity of the year style collaborations.
• Creating and implementing a growth strategy for new business, developing our corporate partnerships proposition, maximising income and delivering on our overall charitable strategy and objectives.
• Implementing effective processes, systems and frameworks to increase partnership opportunities and the success of our new business activity.
• Working with senior stakeholders internally and externally to identify and secure partnership opportunities that further shared goals.
• Working with the Corporate Team and other teams and colleagues across the organisation to ensure the smooth setup and onboarding of new partnerships.
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays (pro rata if job is taken PT)
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
• Click the “Apply Now” link below and fill out our digital application form
• Closing Date: Monday 2nd June 2025 at 23:59
• To learn more about Family Action: Careers
Interviews are scheduled to take place from 16th-20th June virtually, with slots throughout the working day and early/late slots available.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: heather.kearney (full email adress located on advert on our website) before Thursday 22nd May.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an in person interview.
* Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




As a key member of the newly formed Programme Delivery Team, you will contribute to the growth, reach, and impact of Leadership Skills Foundation programmes among underserved and under-represented individuals and communities. Your work will play a vital role in benefiting thousands of young people across the UK.
We are looking for an energetic and innovative relationship-builder who can establish and manage partnerships with local community groups across England. Through strong relationship management, you will play a key role in identifying learnings through the programmes delivery and will be confident to use the learnings to influence future strategy and delivery plans.
The role requires someone who is excited by the challenge of trying new things and working differently through a test and learn approach. You will need to be comfortable working collaboratively as well as independently and want to pro-actively lead on making a positive social difference to the individuals and groups benefitting from our programmes.
The role will initially be a fixed term contract (to July 2027) but we aim to secure further funding for the role to extend.
Main duties and responsibilities
Responsible for co-ordinating, engaging and managing multiple local community organisations across c. 5-7 locations in England to deliver leadership programmes with identified target audiences, groups and individuals.
Design, develop and manage a delivery plan for the Programme, which engages key stakeholders, and is based on the principles of co-creation, trust and flexibility.
Support identified stakeholders to test adapted leadership skill programmes and learn from the delivery to inform future delivery.
Through learnings from local delivery partners and working with research colleagues, develop a shared understanding of the needs and barriers young people in underserved communities face in accessing leadership skill development and volunteering opportunities.
Work with colleagues in the Innovation team to provide support to local delivery partners to address and overcome these barriers to engage the target audiences.
Deliver training, support and orientation to local delivery partners
Work with the Programme Research Manager to establish a delivery feedback loop to inform the development of learning resources and programmes to overcome the needs and barriers young people in underserved communities face.
Provide opportunities for the research plan, developed by the Programme Delivery Research Team, to be implemented to drive the improvement of strategic, business and operational planning and delivery.
Provide connectivity between your work/engagement with delivery centres and the work of the Business and Market Development Teams.
Work with the Programme Research Manager to capture and share best practice to support the wider adoption across community and partner networks.
Work collaboratively to successfully influence and deliver agreed programme objectives and key results.
Maintain a working knowledge and up to date awareness of the landscape and audiences the Leadership Skills Foundation works with and aspires to work with.
Key Relationships
Internal
• Head of Programme Delivery (line manager)
• Programme Delivery Research Manager
• Programme Delivery Research Executive
• Innovation Officers
• Finance Manager
External
• Local delivery centres and partners
• Strategic partners including organisations such as Sport England and Active Partners
• Research and insight partners
Skills, experience and knowledge
Essential
• Strong experience of proactively supporting and managing local and regional stakeholder relations.
• Experience of working with community organisations and good understanding of the voluntary and community landscape
• Experience of supporting individuals/teams and organisations to deliver projects and programmes.
• Confidence to act as the lead contact point for the local delivery of a nationally funded programme.
• Experience of working flexibly, responding to need and opportunities
• Familiarity with delivering and carrying out operational workplans and working collaboratively with teams to achieve them
• Effective resource management
• Analytical thinking and evaluation skills- experience of using data and insight to learn, adapt and tell stories
• Strong interpersonal, presenting and communication skills with the confidence and ability to adapt styles to different groups.
Desirable
• A proven track record in leading and delivering purpose-driven programmes.
• Experience of delivering/managing test and learn projects
• Experience of working with under-represented/under-served young people
• Experience of Place-based working and community development
• Experience of supporting programme innovation, development, and design.
• An understanding of the sport and physical activity landscape in England.
• Experience of delivering informal education, employability or skill development programmes
Personal qualities
• A people- person with strong interpersonal skills to initiate, engage with and build strong and impactful relationships with a range of external stakeholders.
• A confident, collaborative individual that wants to lead and make a positive social difference.
• Effective and confident communicator, able to inspire and engage stakeholders.
• Detail-orientated, organised and capable of balancing multiple and complex priorities.
• A team player, flexible and able to respond positively to evolving opportunities and challenges in a fast-paced environment.
• Optimistic and energetic outlook, keen to maximise the positive change that the programme can deliver.
• Self-starter and independent thinker; able to solve problems and instigate solutions.
• Takes initiative and responsibility for their own workload.
• Adaptable to operational requirements with an openness to give and receive constructive feedback as part of a growth mindset.
• The ability to multi-task and manage partner relationships at various stages
• Comfortable working from home, with regular travel across England as required
Would you like to make a positive difference to the lives of survivors of torture? Do you have experience of coordinating clinical services delivery to marginalised groups in a community setting?
We have an exciting opportunity for a Clinical Team Manager to work with an innovative and friendly multidisciplinary team at our purpose built London Centre and gardens. You will manage and coordinate a team of highly skilled and dedicated clinicians, in the service delivery of a range of NICE guideline recommended therapy interventions, offered to our clients, who are survivors of torture and organised violence.
You will report to the Head of Clinical Services, London and operate as an integral part of the London Clinical Services Team. This is an exciting chance to join us as we place survivor empowerment and movement building at the heart of our four year strategy, and work together to increase the number of clients who can access our services. It is based in a centre specifically designed to be a safe and welcoming environment for survivors and includes gardens and growing facilities.
About the role
This is a wide-ranging position, and your key areas of responsibility will include:
- To manage a multi-disciplinary team, including paid staff and volunteers from different professions and disciplines and provide professional and clinical supervision to qualified clinicians and trainees in the service including, clinical/counselling psychologists. This role may also include providing remote clinical supervision to clinicians in our other regional centres (North West England and Scotland).
- To ensure that Freedom from Torture's clinical model continues to be fully rolled out, with particular emphasis on survivor empowerment and evidence-based practice for addressing PTSD and other mental health impacts of torture.
- Championing people development as well as influence delivery of evidenced -based practice, clinical standards, quality initiatives and audit based services.
- To formulate and negotiate psychological treatment and management plans for referred clients and to provide psychological treatment for a small caseload, using a range of specialist psychological interventions appropriate to the service in line with the new clinical model "Pathways" (drawing on a range of evidence-based models for the presenting problems of the clients).
- Being an effective role model and leader to encourage, develop and enhance skills of others.
About you
This is an important role within Freedom from Torture. To be successful in this role you must have a high level of commitment to maintaining excellent standards of client care and service delivery. It is a key requirement that you must have knowledge of appropriate clinical standards and external regulatory bodies. You must also have sound financial awareness and experience of balancing the provision of quality care against budgetary parameters.
To be considered for this role you must be a Psychologist registered with HCPC and have qualified with a doctorate or equivalent in either clinical or counselling psychology. You must have professional experience of working with clients with complex PTSD and have post-qualification experience of using evidence-based trauma focused therapy models. It is essential that you have a clear understanding of the experience of refugees and people seeking asylum, both in terms of pre-flight experience and the experience of living in exile. You must have previous management and supervision experience and be able to provide demonstrable examples of how you have successfully led and influenced clinical teams within community or health care settings.
In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution.
We also offer access to additional therapy training including NET and EMDR, access to high quality clinical supervision and an opportunity to hold a small case load alongside your management practice.
You will also have the opportunity to closely with the Head of Clinical Services and to attend a range of forums and working groups to support the clinical development of Freedom from Torture.
Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.
Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £59,937 - £69,527 per annum.
To view the Job Description and Person Specification, please click visit our website.
To be considered for this role it is mandatory that at the point of application you must provide a CV and a cover letter addressing the job description and person specification. You must also provide proof of your professional accreditation status relevant to the role.
Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.
We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.
Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to an enhanced DBS disclosure, as well as a need for full employment history and up to date employment references.
Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.
We reserve the right to close the vacancy early if we receive a high volume of applications.
No agencies please.
The client requests no contact from agencies or media sales.
The Role:
As a member of the Work Experience team, you will play a key role in facilitating meaningful work experience placements for young people in Tower Hamlets. In this role, you'll work closely with local employers in Tower Hamlets and the City of London to support them in delivering engaging placements.
Responsibilities will include actively recruiting and onboarding new employers through phone calls, online meetings and carrying out on-site health and safety checks. In addition, you’ll support the Work Experience Manager in delivering school-based sessions, such as assemblies and Q&A drop-ins, to help prepare young people for their placements. You’ll also assist in coordinating placements at The Switch by creating schedules and supporting young people with their tasks. During delivery weeks, the team is responsible for providing responsive support to employers and schools. In case of any issues, you may be required to work from the office five days per week during these periods.
Details:
· The role sits in the Work Experience team and reports to Work Experience Manager
· Working hours are typically 9am – 5pm Monday – Thursday, and 9am – 4pm Fridays
· Working from home (WFH) is typically 2 to 3 days a week, except on delivery weeks where you may be required to be in the office 5 days per week
· Flexibility may be required to cover meetings or deliver events outside of these hours and WFH days
· Start date end of June/early July 2025
What we offer you:
-
25 days holiday, plus bank holidays, additional “Switch Off” Day and Christmas closure
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Health cash-back package, including discounts on gym memberships and retail
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Hybrid working
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Pension
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Learning and Development opportunities including Learning at Work Week activities
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Volunteering days to spend on an activity close to your own heart.
By providing our local young people with essential skills and experiences of the working world, we ensure that they can reach their best future.
The client requests no contact from agencies or media sales.
Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2024 – now 6 years in a row!
Reporting directly to the Head of Planning and Reporting, the Management Reporting Lead will be responsible for identifying, designing, and implementing KPIs and reporting tools that provide clear, concise, and actionable insights to a variety of stakeholders. They will analyse trends and performance data to highlight emerging risks and opportunities, ensuring issues are addressed early to support financial viability. The role requires the ability to translate complex data into meaningful summaries for both financial and non-financial audiences, enabling informed decision-making and continuous improvement across the organisation.
Interviews will be held on Microsoft teams on the 2nd June
The closing date of this role may close early depending on the volume of applications.
About the role: Your main duties will include:
- Support the Head of Planning and Reporting in business analysis and KPI reporting
- Identify, design, and implement meaningful KPI's and reporting frameworks to monitor performance and support decision-making.
- Develop and deliver clear, concise and actionable reports tailored for both financial and non-financial audiences.
- Foster a culture of continuous improvement, striving to add value to financial processes and reporting.
About you: The successful applicant will have:
- Part Qualified Accountant - ACCA/CIMA.
- The ability to communicate effectively (both written and verbal) at all levels both within the organisation and externally to build effective relationships with Finance & Operations staff.
- Proven experience of using data-driven analysis to identify issues and opportunities, delivering clear recommendations that have led to measurable cost savings, improved performance, and strategic business impact.
- The ability to initiate action and motivate others. To be confident and persuasive, able to inspire others in order to achieve desired outcomes.
- High organised, logical with a practical approach and able to prioritise.
The rewards
- Up to 35 days’ annual leave entitlement (including bank holidays)
- Staff discount shopping scheme ‘Rewarding Dimensions’
- We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
- Employee Assistance Programme
- Pension scheme
- Long Service Awards
- Qualification scheme
- Employee recognition scheme 'Inspiring People'
- Discounted health and dental cover
- Life Assurance
- Bike to Work Scheme
- Season Ticket Loan
Apply now
- We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
- As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
- As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03 003 039 150.
- We now have British Sign Language (BSL) translated videos for all of our recruitment communications.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Wildlife and Wellbeing Assistant Manager
35 hours per week, temporary contract until December 2028
We are Chester Zoo
We’re not just an amazing, award-winning visitor attraction that’s home to over 37,000 incredible animals inside 128 acres of stunning gardens. We’re not just the UK’s most popular zoo. We’re a major wildlife charity that’s committed to the recovery of endangered species, globally. And, as the world faces an extinction crisis, we’re making a hugely significant contribution to conservation at a time when it’s needed most. We are Chester Zoo and we prevent extinction.
The Role
We now have an exciting new role for a Wildlife and Wellbeing Assistant Manager within our Conservation Education and Engagement Directorate. This role is part of the Networks for Nature project team.
Networks for Nature spans c60 square miles from the River Dee to the River Mersey, including Chester and Ellesmere Port. This is a collaborative partnership project working with Cheshire West and Chester Local Authority, The Land Trust, Cheshire Wildlife Trust, Canal and River Trust, and Sustrans with the aim to drive nature recovery in a mixed-use landscape, creating diverse habitats for species to thrive now and for years to come. We will empower communities to have an active role in conservation action and stewardship and will focus on making nature more accessible to and inclusive for everyone to enable connection and improve wellbeing. To find out more about Networks for Nature visit Networks For Nature | Conservation at Chester Zoo.
The Wildlife and Wellbeing Assistant Manager will lead the community engagement aspects of the Networks for Nature project. They will establish new and maintain existing community relationships, and lead on the development and delivery of a diverse programme of wildlife and wellbeing activities, with the overall aim of building the capacity of community groups, community leaders and other stakeholders within Networks for Nature project area and increasing connection and access to nature for community participants from diverse backgrounds. The Wildlife and Wellbeing Assistant Manager will also lead the development of a growing area of work around green social prescribing and work with local healthcare professionals to develop programmes that meet the needs of the community to harness the power of nature and wildlife for wellbeing. The Wildlife and Wellbeing Assistant Manager will line manage a Wildlife and Wellbeing Officer.
We’re looking for someone who can:
- Partnership and audience development: Manage existing and build new relationships with community groups to support their continued participation in the project and commitment to creating habitats for UK Wildlife. Build effective working relationships with internal and external partners in support of our community engagement and organisational aims.
- Community programme delivery: Develop and deliver a programme of family wildlife clubs, wildlife and wellbeing activities, green social prescribing, meetings, consultations and other activities, enabling community audiences to engage with Networks for Nature, working within a framework agreed by Networks for Nature Project Manager and meeting the requirements of the project Activity Plan. Ensure activities are designed to meet community needs, connect people to nature and support wellbeing using robust and evidence-based methods such as five ways to wellbeing and five pathways to Nature Connectedness.
- Capacity building: Share knowledge and build capacity in the area of nature and wellbeing, both internally and with community partners across the NFN area. Continue to develop own expertise in this area and ensure that the NFN project is informed by the latest good practice in relation to nature-based wellbeing work.
- Resource development: Research, write and co-ordinate the production of learning resources to support participation in the NFN.
- Evaluation and reporting: Work closely with the Networks for Nature Project Manager and external evaluator to devise and deliver an evaluation programme for the Networks for Nature project, including collection and collation of data from project participants. Lead on the measurement of wellbeing outcomes across the project, working closely with the project evaluator and NFN Project Manager to ensure a holistic approach to evaluation and reporting.
- Compliance: Ensure that all activities delivered within communities are safe and appropriately risk assessed, inclusive and that safeguarding has been fully considered.
- Budget management: Take primary responsibility for monitoring the project budget relevant to community engagement, under the guidance of the NFN Project Manager and Senior Community Participation and Engagement Manager.
- Staff management and development: Manage the Wildlife and Wellbeing Officer, overseeing their training programme, and providing continuous support for their professional development.
What makes Chester Zoo a great place to work?
Well, where do we start? Here goes…
We’re a huge team of conservationists, scientists, educators, animal welfare experts, marketeers, visitor experience professionals, environmental policy influencers; the list goes on. Each and every one of us is on a mission to make Chester Zoo the best in the world, and our planet a better place.
As the UK’s biggest and best zoo, we have ambitious goals, exciting plans, and there’s always lots going on here. We’re an inclusive and diverse organisation, made up of over 600 permanent and 500 temporary team members, and we know how important it is to invest in our colleagues to help boost their career development. We have ambitious goals, and we want you to be with us for the long term on our exciting journey.
Our working environment could not be more different from a typical office – where else can you see critically endangered orangutans from your office window, or stroll among rare giraffes and tigers on your lunch break?
The Package
- Fixed term contract until December 2028
- 35 hours per week
- The postholder will work 5 days per week, with the flexibility to work evening and weekend to meet the needs of the project. This may enable some homeworking fitting around community delivery.
- Salary £27,938.29 per annum pro rata
- 33 days annual leave plus the option to buy or sell up to 5 days (pro rota)
- Staff pass so you can visit the zoo during your time off, plus multiple complimentary tickets for your friends and family
- Cycle to work scheme
- Healthcare plan and employee assistance programme
- Discounted gym membership
- Discounts on cinema tickets, restaurants, high street shops and more via Perks
- Pension scheme with generous employer contributions up to 9%
Our Requirements
- An understanding & affinity to the organisation’s mission, vision & values, with an interest in the conservation of UK nature.
- Experience coordinating and administering community programmes and projects, preferably within a zoo, aquarium or other environmental education or conservation focused organisation and with high levels of participation/co-development.
- Subject knowledge: The post holder will have knowledge and understanding of the health and wellbeing benefits of fostering a connection to nature, including practical understanding of the evidence-based models used in this area. The post holder also requires a working knowledge of conservation and the key issues threatening the natural world today, particularly with a focus on UK native species.
- Experience working collaboratively with a wide range of community partners, including stakeholder engagement.
- Experience of using learning programmes to bring about social change, ideally encouraging sustainable behaviours and supporting wellbeing.
- Relevant experience leading training and/or delivering workshops with a range of audiences from a wide variety of backgrounds.
- Experience developing high quality resources for learning, both paper based and digitally.
- Exceptional communication and presentation skills, demonstrated through a wide range of experience presenting to different audiences, teaching and delivering learning in different formats (workshops, presentations, talks, tours etc.)
- Experience coordinating and administering projects with demonstrable project coordination skills and knowledge.
- Experience monitoring and evaluating engagement activities in a community context, preferably of activities that have a wellbeing focus.
- Attention to detail and proof-reading skills are essential.
- IT skills: Skilled in the use of all key Microsoft packages and use of digital technologies for public engagement.
- Organisational skills: Excellent time management, administration and planning skills. Ability to coordinate multiple project activities, meeting deadlines and ensuring appropriate quality control.
- Interpersonal skills: Excellent diplomacy and interpersonal skills. Ability to work effectively under own initiative and as part of a team, to work under pressure with positive attitude and also to enthuse and engage others. The role requires the post holder to work extensively across different departments and with external colleagues.
- Full clean driving licence.
Although not essential, the following would be desirable:
- Relevant degree as demonstration of high level of subject knowledge.
- Experience of asset-based community development and understanding of Trauma-Informed Practices.
- Experience of working with SEND audiences, audiences with mental health/physical health support needs, economically disadvantaged audiences, or supported families.
Due to the nature of the organisation and the role, this post is subject to a DBS check.
The closing date for applications is midnight 1st June 2025
Shortlisting of applications and interviews for the role will take place while the advert is live; the advert will close once the successful candidate is found and it is possible this will be prior to the advertised end date. Candidates are therefore encouraged to submit applications as soon as possible.
Networks for Nature is made possible with The National Lottery Heritage Fund, thanks to National Lottery players.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Networks for Nature Project Manager
40 hours per week, temporary contract until December 2028
We are Chester Zoo
We’re not just an amazing, award-winning visitor attraction that’s home to 20,000 incredible animals inside 128 acres of stunning gardens. We’re not just the UK’s most popular zoo. We’re a major wildlife charity that’s committed to the recovery of endangered species, globally. And, as the world faces an extinction crisis, we’re making a hugely significant contribution to conservation at a time when it’s needed most. We are Chester Zoo and we prevent extinction.
The Role
We now have an exciting new role for a Networks for Nature (NFN) Project Manager. This role is part of the Networks for Nature project team.
Networks for Nature spans c60 square miles from the River Dee to the River Mersey, including Chester and Ellesmere Port. This is a collaborative partnership project working with Cheshire West and Chester Council, The Land Trust, Cheshire Wildlife Trust, Canal and River Trust, and Sustrans with the aim to drive nature recovery in a mixed-use landscape, creating diverse habitats for species to thrive now and for years to come. We will empower communities to have an active role in conservation action and stewardship and will focus on making nature more accessible to and inclusive for everyone to enable connection and improve wellbeing. To find out more about Networks for Nature visit Networks For Nature | Conservation at Chester Zoo.
The NFN Project Manager will be responsible for leading the project delivery team, maintaining good communication with and consulting with the project partners, ensuring adherence to and delivery against the project activity and action plan, record keeping and reporting to project governance bodies and multiple project funders.
The NFN Project Manager will be accountable to the internal Chester Zoo Project Board and a Steering Group comprised of project partners, who have oversight of the project. The NFN Project Manager will track and monitor project budget (c.£5million) and ensure that all spending is in line with the agreed budget. The NFN Project Manager will be supported in these tasks by the Senior Community Participation and Engagement Manager and will line manage a Project Administrator who will help with the day-to-day administration of the project.
We’re looking for someone who can:
- Matrix manage the project delivery team to ensure adherence to and delivery of the project activity plan throughout the delivery phase.
- Influence project partners to ensure that planned conservation action and engagement activities are taking place according to timescale and budget detailed in NFN project activity plan.
- Provide regular reports to Project Board, and the Project Steering Group, ensuring that internal and external stakeholders are kept appraised of project progress and any areas of risk.
- Work with the Trusts and Foundations Manager to manage relationships with National Lottery Heritage Fund (NLHF) and other funders for the project. Lead on reporting to the NLHF, ensuring compliance with all reporting requirements to ensure successful drawdown of the c.£4million grant.
- Manage the allocated budget for the delivery phase c.£5million working within the agreed budget and proactively seeking approvals and reporting variances to the Senior Community Participation and Engagement Manager, Director of Conservation Education and Project Board as needed.
- Work with Chester Zoo Science Department and external contractors to evaluate the impact of the project, including gathering evidence and case studies.
- Advocate for the project at internal and external forums, conferences and networks, ensuring widespread community, conservation sector and stakeholder buy-in to Networks for Nature.
- Ensure that all project activities are safe and appropriately risk assessed, liaising with specialist staff and Health and Safety Advisors as appropriate. Ensure all project activities are compliant with all legislation and best practice guidance, including safeguarding, Construction and Design Management, GDPR, Health and Safety and Copyright.
What makes Chester Zoo a great place to work?
Well, where do we start? Here goes…
We’re a huge team of conservationists, scientists, educators, animal welfare experts, marketeers, visitor experience professionals, environmental policy influencers; the list goes on. Each and every one of us is on a mission to make Chester Zoo the best in the world, and our planet a better place.
As the UK’s biggest and best zoo, we have ambitious goals, exciting plans, and there’s always lots going on here. We’re an inclusive and diverse organisation, made up of over 600 permanent and 500 temporary team members, and we know how important it is to invest in our colleagues to help boost their career development. We have ambitious goals, and we want you to be with us for the long term on our exciting journey.
Our working environment could not be more different from a typical office – where else can you see critically endangered orangutans from your office window, or stroll among rare giraffes and tigers on your lunch break?
The Package
- Fixed term contract until December 2028
- 40 hours per week, generally Monday-Friday with occasional need for evening or weekend work
- Salary £39,833.82 per annum pro rata
- 33 days annual leave plus the option to buy or sell up to 5 days (pro rota)
- Staff pass so you can visit the zoo during your time off, plus multiple complimentary tickets for your friends and family
- Cycle to work scheme
- Healthcare plan and employee assistance programme
- Discounted gym membership
- Discounts on cinema tickets, restaurants, high street shops and more via Perks
- Pension scheme with generous employer contributions up to 9%
Our Requirements
- An understanding & affinity to the organisation’s mission, vision & values, with a strong interest in the conservation of UK nature and in community-based conservation work.
- Substantial experience planning, leading and managing large-scale, multi-year projects with demonstrable project management skills and knowledge, experience of working collaboratively with project partners, matrix managing project teams and tracking project progress, ideally in a conservation, community engagement and/or education environment.
- Experience leading partnership management, facilitating meetings and coordinating events to ensure partners and key stakeholders are well informed and engaged.
- Experience of managing and influencing the work of others, with and without authority. The post holder may reasonably be required to direct activity to achieve the project’s goals across multiple internal teams, volunteer groups and external partner organisations.
- Good working knowledge of the protection and restoration of nature – ideally within the context of terrestrial UK habitats and species.
- Understanding of community work and insight into the challenges and benefits of working with community groups, schools and the general public to achieve conservation goals.
- Attention to detail and critical thinking skills are essential.
- Excellent communication and presentation skills, demonstrated through a wide range of experience presenting to different audiences, in meetings and at events, and experience of report writing.
- IT skills: Skilled in the use of all key Microsoft packages.
- Organisational skills: Excellent time management, administration and planning skills. Ability to manage multiple concurrent projects, meeting deadlines and ensuring appropriate quality control.
- Interpersonal skills: Excellent diplomacy and interpersonal skills. Ability to work effectively under own initiative and as part of a team, to work under pressure with positive attitude and also to enthuse and engage others. The role requires the post holder to work extensively across different departments and with external colleagues.
Although not essential, the following would be desirable:
- Full driving licence
Due to the nature of the organisation and the role, this post is subject to a DBS check.
The closing date for applications is midnight 25th May 2025
Shortlisting of applications and interviews for the role will take place while the advert is live; the advert will close once the successful candidate is found and it is possible this will be prior to the advertised end date. Candidates are therefore encouraged to submit applications as soon as possible.
Networks for Nature is made possible with The National Lottery Heritage Fund, thanks to National Lottery players.
The client requests no contact from agencies or media sales.