Day support team manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coordinator
This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate, and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service based in Crewe.
Position: S11268 Stroke Support Coordinator
Location: Home-based/Crewe, Cheshire. However, extensive travel will be required as part of this role (may include team meetings or other work-related meetings)
Salary: Circa £16,461 per annum (FTE circa £27,400 per annum)
Hours: Part-time, 21 hours per week
Contract: Permanent. Services are contracted and there is currently funding for this contract until 31 March 2026.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 22 June 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: To be confirmed
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Service Delivery Coach, you will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication.
Key responsibilities will include:
- Supporting new stroke survivors and their carers from hospital discharge into the community.
- Provide personalised information, advice and support.
- Supporting stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
- Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.
About You
You will have experience in:
- Experience/background in a caring profession, ideally supporting people with disabilities
- Excellent IT skills and an ability to maintain accurate records.
- An affinity with the values of the Association.
- A flexible approach and an ability to effectively manage a caseload.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
About UKCF
At UK Community Foundations (UKCF), we put inclusivity at the forefront of all we do, we put relationships first and we are ambitious for our members and the communities they serve.
Everyone should have the opportunity to have a fulfilling life and to feel they belong. This can’t be mandated by government, or done to people, only with them. Change needs to be driven by people who understand the local situation and our support makes this possible.
UKCF is a national network of community foundations based all over the UK. Community foundations connect philanthropic people with local causes that matter to them. They are charitable organisations focused on supporting a defined geographical area by leveraging funds to support community needs and local organisations making a difference. As well as supporting our members, at UKCF we explore social challenges, we provide national funding and we work with those who have the solutions to improve lives.
Benefits of working at UKCF include 30 days holiday plus 8 bank holidays, up to two days paid leave for volunteer days, season ticket loans available, enhanced pension and a flexible working plan. As a disability confident employer, we encourage applications irrespective of your age, disability, marriage or civil partnership status, pregnancy or maternity, race, religion and belief, gender reassignment, sex or sexual orientation.
About the role
This is an exciting opportunity to join the senior leadership team at a time of growth, ambition and innovation. We are looking for a strategic, expert and collaborative Director of Partnerships and Insight to help us build and deliver impactful national partnerships that bring real, measurable benefits to communities across the UK.
You will be responsible for the development, delivery, and evaluation of high-value, strategic partnerships—whether with government departments (such as DCMS), major trusts and foundations (like the Henry Smith Charity), corporate partners, or other longstanding partners (such as the National Emergencies Trust).
You’ll work closely with community foundations to shape strong proposals and lead the end-to-end implementation of partnerships and programmes.
You’ll also play a key role in helping UKCF and the wider network become more insight-led and data-driven—strengthening our approach to programme design, learning, and impact evaluation. You’ll work closely with our Digital Transformation team to embed best practice in the use of data and evidence.
This role requires exceptional relationship-building skills, confidence working at a national level, and the ability to develop and articulate clear theories of change and evaluation frameworks. Subject expertise in areas such as philanthropy, AI, social cohesion, neighbourhood health or climate is desirable.
You will report to the CEO and be a key member of the Senior Management Team.
Key responsibilities
Strategic partnerships development
You will lead the identification, development, and stewardship of national strategic partnerships that align with UKCF’s mission and deliver meaningful outcomes for our partners and for communities across the UK.
This includes initiating and negotiating collaborations with government departments, large foundations, businesses, and sector partners. Working closely with community foundations across the country, you will co-create proposals and programme designs that draw on local expertise and deliver impact at scale.
From inception to evaluation, you will oversee the full partnership lifecycle, ensuring robust governance, clear communication, and high-quality delivery throughout.
Insight and impact
A central part of the role is to embed a strong culture of learning and evidence across UKCF’s national partnerships. You will shape and implement theories of change and robust evaluation frameworks, working with partners and community foundations to ensure that programme outcomes are clearly defined, measured, and communicated.
You will collaborate with the Digital Transformation team to improve our use of data and insight, driving forward a more evidence-led approach to programme design and influencing. Through this work, you will help generate actionable insights that inform future partnerships and strengthen our case for support with funders and policymakers.
Leadership and collaboration
You will manage our Programmes Officer, with responsibility for supporting their professional development. You will work closely with the Chief Executive to develop plans for growing the team, grounded in the need to ensure financial sustainability.
As a member of the Senior Management Team, you will play a key role in strategic decision-making and organisational development. You will provide visible leadership across UKCF, championing collaboration and innovation internally and externally.
You will cultivate strong, trusting relationships with a wide range of stakeholders, including community foundation leaders, funders, and public sector partners. Representing UKCF at high-level events and forums, you will contribute thought leadership on place-based philanthropy and community-led change. In all your work, you will model inclusive leadership and ensure our partnerships reflect our values and commitment to equity and social justice.
Who we’re looking for:
We’re seeking a dynamic and experienced leader who thrives in collaborative environments and is motivated by the power of local action to drive national impact. You’ll combine deep subject knowledge with the ability to build coalitions and bring new ideas to life.
You don’t need to meet every single criterion to apply—we are keen to hear from people with a passion for this work and the ability to grow with the role.
See the full job description for more detail.
Every UK community should have access to an agile community foundation, known for identifying local need and providing resources that empower change.




The client requests no contact from agencies or media sales.
Hours: Full-time
Pay: Up to £63,300 gross per annum dependent on qualifications and experience
Duration: Maternity cover – 7-month fixed-term contract starting 15 August 2025, including a two-week handover period
Location: UK-Med Office, Manchester, UK or remote working options within +/-2 hours of UK Time
We are seeking a Medical Professional, with significant expertise and experience in global humanitarian and disaster responses, to provide specialist technical guidance and leadership across our humanitarian health programming.
UK-Med is an NGO providing emergency health support in times of crisis and humanitarian emergencies. We provide clinical support, as well as training and capacity building for health professionals around the world, with particular focus on countries vulnerable to natural disasters, outbreaks or with weakened health systems due to complex emergencies. As a key partner of the UK Emergency Medical Team (UK EMT), we work closely with FCDO and the WHO, but we are also growing our own programmes. Our work has never been more vital, with disease outbreaks and disasters becoming more frequent, complex and severe.
Our portfolio of emergency health programmes continues to grow at pace, with current or recent projects in countries including Ukraine, Afghanistan, Malawi, Myanmar and Turkey. Projects include outbreak response, health worker capacity building, trauma and surgical care and health systems strengthening.
The successful candidate will have significant experience in the area of emergency response and disaster medicine, ideally including migration and conflict contexts. You will be able to apply your expertise to developing strategy at an HQ level, designing health responses and capacity building programmes as well as contributing to grant proposals. You will be willing and able to deploy overseas with our responses, providing leadership to health teams and liaising closely with Ministries of Health, WHO and other external partners.
We offer a competitive salary and benefits along with a friendly working environment and the opportunity to make a real difference through humanitarian work. UK-Med is a growing and developing organisation with a committed team of staff, volunteers and members.
How to apply
We strongly recommend that you read the Candidate Information Pack – Deputy Director of Health (Maternity Cover) - May 2025 before applying for this role.
To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.
Please apply as soon as possible and no later than Thursday 5 June 2025
UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.
UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.
The client requests no contact from agencies or media sales.
Reading Specialist - HMP New Hall
Location: HMP New Hall
Department: Prison delivery
Salary: £16,964 per annum
Hours: 21 hours (3 days a week)
Job Type: Part time
Contract Type: Permanent
Do you want to join an organisation committed to addressing illiteracy amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) and G4S to provide peer-led literacy and numeracy programmes across a number of prisons. We now have the opportunity to provide a service at HMP New Hall. Working closely with the prison and their staff, people in prison, Shannon Trust Team Members, this is an exciting role leading on the delivery and development of creative and exciting literacy initiatives and an ambitious Reading Strategy at HMP New Hall, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday (when full time) plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Interviews are to be held on a rolling schedule.
Please note the vacancy may close early if we find a suitable applicant.
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
REF-221630
Package Description:
Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them and we work together for change.
Whether that's helping people to live independently, or creating spaces to learn, work and play, you'll be making sure adults with disabilities or complex health needs have a chance to thrive, right in the heart of their local communities.
We have a rewarding new opportunity for a Senior Community Support Worker (Positive Behaviour Support) to work within our new service based in Wythenshawe however supporting young people and families across Manchester.
Working therapeutically within a person-centred PBS model you will support young people and families to stay together and thrive. Our ultimate goad is to improve the quality of life for all those we support.
The service is based in Wythenshawe, Manchester however you will work across Manchester supporting several families.
As a specialist service there is a comprehensive package of training and support either internally within the Trust's Learning & Development Team or externally with our professional partners (which include social services and CAHMS).
Salary - £29,108 (£14.93ph)
Weekend rate paid at 25% premium of normal hourly rate
The role includes……..
As a Senior Community Support Worker (Positive Behaviour Support) you will provide first line management to a team of Community Support Workers (Positive Behaviour Support), developing their capability through demonstrating the right values and behaviours, mentoring staff, and supporting their ongoing development.
You will work alongside other practitioners within the service and community, to upskill and increase the resilience of children and their families. You will have the opportunity to receive formal Positive Behaviour Support (PBS) training and coaching from qualified behavioural specialists.
What can you bring to the service...?
- Do you have an NVQ Level 3 in Children & Young People’s Workforce, or equivalent QCF?
- Do you have experience of and coaching staff, and nurturing team development?
- Do you have considerable experience working with children with disabilities, including autism?
- Can you manage difficult and challenging situations whilst maintaining high standards of care and support?
- Can you make a direct positive impact on the lives of children and their families?
Benefits include…..
- Annual Leave 27-day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
- Generous pension scheme and death in service benefit, an initial contribution of 4% company pension contributions and up to 6 x basis salary death in service
- Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
- Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
- Eligibility to apply for Blue Light card
- Proud to be a real living wage employer
- Refer a friend scheme, be rewarded for recommending a friend to work with us
- Comprehensive training and development opportunities, including apprenticeship qualifications
- Long service awards including cash gifts and extra holiday.
- Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
- Access to our Employee Assistance Programme for you and adults at your home
Help us make a change to the people we support.
To discover the full details of this rewarding role within the Together Trust take a look at our Job Description.
If this sounds like the place for you, and you think you have the relevant skills and experience we are looking for, apply now. If you have any questions relating to the role, please get in touch. We would love to hear from you!
This service is regulated by Ofsted therefore all employees must be over the age of 22 years at the time of joining the service.
We may remove this advert should we find the success candidate prior to the closing date therefore early applications are encouraged.
We currently do not provide sponsorship but we welcome applications from those who have the right to work in the UK.
In order for the Trust to comply with the apprenticeship funding rules, it is a requirement of the role that the successful applicant must be able to evidence that (1) they have the right to work in the UK without additional approval for more than 20 hours each week throughout the year and (2) they have an eligible residency status for the purposes of the apprenticeship funding rules. In most cases this will mean that the individual needs to show that they have been ''ordinarily resident'' in particular countries (including the UK) at least 3 years before the start of the apprenticeship.
Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience.
If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can to support you.
We are a UK charity supporting children in care and people with disabilities, autism and complex needs in the North West.

Department: Adult Services
Salary: £14,448 to £15,993 (£24,295 – 26,893 FTE)
Contract Type: 22 hours / 3 days a week Fixed Term Contract to 31 March 2026
Are you passionate about supporting those living with HIV? Do you have a clear and creative vision for how individuals living with HIV can access future support? If so, our client wants you to join their team!
Key Responsibilities:
- Provide empathetic and approachable support to individuals living with HIV through a volunteer network
- Develop and implement innovative support programs tailored to the needs of the HIV community.
- Maintain strict confidentiality and sensitivity in all interactions.
- Foster strong connections within the HIV community to enhance support networks.
- Drive positive change and advocate for the needs of those living with HIV.
About You:
- Demonstrated experience in supporting individuals living with HIV.
- Strong understanding of the importance of confidentiality and sensitivity.
- Proven ability to develop and implement creative support initiatives.
- A real drive for change and improvement in the lives of those living with HIV.
- Access to a vehicle to enable delivery of support across Northamptonshire, including Hospitals.
What They Offer:
- A supportive and inclusive work environment.
- Opportunities for professional growth and development.
- The chance to make a meaningful impact in the lives of individuals living with HIV.
- 24 days holiday
- Health Cash Plan
- Death in Service benefit
If you are empathetic, approachable, and driven to make a difference, they encourage you to apply. Join them in their mission to provide exceptional support to those living with HIV.
To Apply: click below
Please be advised, should they receive enough suitable applications, they reserve the right to close the vacancy early.
The successful candidate will be required to have an enhanced DBS check, right to work in the UK, and satisfactory references.
If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment team aware as soon as possible.
Our client is committed to supporting and promoting Equality, Diversity and Inclusion and are passionate about action, not words, being essential when tackling workplace race inequality. They have made some great progress with their EDI work and as a result, have become a Race Equality Matters Trailblazer, awarded for their efforts in championing and pioneering the drive towards racial equality. But they still have lots of work to do to continue to raise awareness, tackle all forms of discrimination and inequality, and create greater understanding of the issues that impact all of the people they affect, both in the workplace and the services their organisation provides. They are committed to being an inclusive organisation and recognise the important role their staff and service users play in creating and maintaining that inclusive culture.
They are striving to be a diverse, inclusive organisation and support under-represented unpaid carers.
REF-221859
Head of Fundraising and Communications (Maternity cover, fixed term contract)
At least 25-37 hours per week
Salary £45,000 - £55,000 pa, pro rata if part time
The Rose Road Association is a Registered Charity in Southampton providing essential care and support services for children and young people with complex physical and learning disabilities, and their families. Join our team today and help us work towards our vision of a community where disabled people and their families can thrive, feel a sense of belonging and achieve their aspirations.
We are looking for someone to cover maternity leave for our Head of Fundraising and Communications. The post holder will lead the strategic direction for our fundraised income and deliver this alongside our ambitious Communications Strategy. We are recruiting for a 13 month contract beginning in mid September 2025.
We are looking for an excellent relationship builder, who can inspire and motivate our fundraising team and guide our senior leadership team and trustees in navigating a changing fundraising landscape. You will have in depth knowledge of a range of fundraising income sources and already be an established team leader with excellent fundraising sector insight. We need someone who can support and guide our team through this period.
Beyond the necessary qualifications and skills, what truly matters to us is finding someone who shares our values: We are Trustworthy; We are Kind; We are Open & Honest; We are Forward Thinking; and We are Professional
We welcome candidates from all sectors and backgrounds, if you believe you can make a difference in this role to the families, we support at Rose Road we would love to hear from you. The job is offered at 25- 37 hours per week (part time and job share requests considered). We would love to hear from you about how you could work flexibility to make this role work for you and us.
We offer:
- 25 days annual leave per annum, rising to 28 days after five years continuous service.
- Contributory pension scheme
- Training and Development
- Employee Benefit Programme
Closing date: 9th June 2025
Interviews: 18th June 2025
Interested? Please apply via the link below with attached CV and cover letter.
Successful applicants will have a DBS check and have a responsibility for safeguarding and promoting the welfare of children. We are committed to equality of opportunity in both the provision of our services and the employment of staff to provide these services.
Registered Charity No. 276172.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview
At Mustard Tree, we’re on a mission to combat poverty and prevent homelessness, driven by our core values: Belief, Dignity, Opportunity, Diversity, and Partnership.
The need for our services is greater than ever, with unprecedented demand across Greater Manchester. As our charity continues to grow, we’re striving to become a leading force for change, creating real opportunities for people to improve their economic well-being.
Role Purpose
You will be responsible for building and maintaining partnerships with hyperlocal, local, and national businesses, stewarding the organisations to become Mustard Tree’s partners, and for us to be their ‘Charity of the Year’, donating to and fundraising for the charity.
You will manage an existing caseload of these valued partners, with the opportunity to proactively create new relationships and partnerships, contacting through multiple channels, creating content, and hosting, touring, and presenting to businesses.
In addition to corporate partnerships, you will manage the recruitment and stewardship of Mustard Tree’s events fundraisers, being responsible for the administration, making sure all places are filled, planning the events, and helping all participants hit their fundraising targets.
Main Duties
Corporate Partnership
- Steward a cohort of existing Corporate Partners through email updates, calls, social media activity and booking monthly check-ins, as well as sharing infographics, case studies, events information, and newsletters when useful.
- Proactively build new relationships, ultimately securing new donors, partners, and ‘Charity of the Year’ organisations. Make it clear and easy for donors to understand what we do, how they can help, and the impact they will have.
- Host, tour, or present at a minimum of four organisations per week.
- Manage inquiries, emails, and queries relating to partnerships, corporate donations, volunteering, and events, ensuring timely responses.
- Manage the partnership inbox and work with the Fundraising team on our corporate bookings calendar.
- Work with the Fundraising and Volunteer Coordinator to plan and book Social Value Days for partners and prospective partners.
- Collaborate with the Fundraising and Communications team to develop and publish copy, advertisements, social media content, and create WordPress pages relevant to Corporate Partnership and Events.
- Host Corporate Partners for their volunteering inductions and debriefs and follow up with a thank-you email the same week.
- Manage data entry and administration surrounding partnerships, including communication, contacts, setting targets, and funds raised, through software and our CRM, for example.
- Work with the Fundraising Manager to assign new and existing partners
- Provide weekly updates on targets and expected income, and work to provide accurate forecasting.
Events Fundraising
- Manage our existing events portfolio of The Great Manchester Run, Tough Mudder, Trafford Abseil, October Half Marathon, being responsible for their success.
- Investigate and develop new events to complement our 12-month calendar.
- Empower organisations to plan independent fundraising events and create a fundraising toolkit to support this.
- Support the running of our October Fundraising Dinner
- Work with the Fundraising Manager to project events income and build a 12-month fundraising pipeline.
General Duties
- Supporting the Fundraising Team et al, including administration, cover, and events attendance when required.
- Support the Fundraising & Finance Teams with data entry, CRM updates, and the creation of KPI data when required.
- Work within health & safety guidelines and Mustard Tree policies and procedures.
- Support other staff and departments, occasionally providing practical relief cover for work-streams, operational areas, classes and clubs.
- Take responsibility for professional development, attending training courses as required.
- Lead by example, embodying Mustard Tree values and representing the charity as required.
- Contribute towards being an environmentally responsible organisation as part of day-to-day activities, including recycling and supporting our ‘paper-light’ practices.
- Other tasks and duties relevant to the role as required by the organisation.
Role Specific Person Specification
Essential:
- Experience in fundraising, sales and/or account management.
- Experience within a client-facing role.
- Experience in stewardship and stakeholder management.
- Strong communication skills, both written and verbal, with the ability to engage with a range of stakeholders such as corporate partners, volunteers, and donors.
- A confident ability to deliver presentations, host groups and perform tours, amongst other, similar engagements.
- Organisational skills to manage multiple tasks, such as email communications and CRM management.
- Ability to plan and coordinate events, from small scale volunteering days to ‘mass participation’ fundraisers.
- Proficiency in using standard office software and email platforms, with the ability to adapt to new tools.
- Ability to work well with others, particularly in collaboration with Fundraising, HR and Communications teams.
- Alignment with Mustard Tree's core values of Belief, Dignity, Opportunity, Diversity, and Partnership.
Desirable:
- Knowledge of corporate and events fundraising, and how to create meaningful experiences for partners.
- Experience in supporting fundraising campaigns or initiatives.
- Experience in delivering events to scale.
- Understanding of safeguarding practices and policies related to volunteering.
- Previous experience working in a charity setting, especially in roles involving donors, stakeholders and supporters.
All Staff Competency Expectations
1. WORLD CLASS WELCOME AND CUSTOMER SERVICE
Communication Skills
- Communicates clearly, empathetically, and professionally.
- Listens actively to understand our customers' and clients' needs.
- Adapts their communication to meet individual needs and circumstances.
Customer Focused Attitude
- Creates a friendly, welcoming, and non-judgmental atmosphere for all.
- Demonstrates kindness, compassion, and respect in all interactions.
- Shows empathy for client’s experiencing challenging circumstances.
Problem Solving and Initiative
- Addresses customer and client concerns quickly and effectively.
- Is proactive in identifying and resolving potential issues.
- Escalates issues and asks for help when it is required.
Professionalism and Service Excellence
- Represents Mustard Tree internally and externally.
- Pays attention to detail, ensuring all queries are fully understood and addressed.
- Manages time effectively, balancing efficiency with quality service.
- Maintains consistency in delivering high standards of service.
Teamwork and Collaboration
- Supports colleagues and work together to achieve shared goals.
2. PROACTIVE IN LIVING AND SHARING OUR CULTURE, VALUES AND BEHAVIOURS
Living Mustard Tree’s Values
- Embodies Belief, Dignity, Opportunity, Diversity, and Partnership in daily actions and decisions.
- Promotes a welcoming, inclusive, and respectful culture in all interactions.
Sharing Our Culture
- Represents Mustard Tree’s values positively to colleagues, customers, clients and external partners.
- Demonstrates accountability, kindness, and respect in all work and communication.
Proactivity in Engagement
- Takes personal responsibility for upholding Mustard Tree’s culture and values.
- Identifies opportunities to share and encourage positive behaviours within the team using the values cards.
Adaptability and Growth
- Is flexible and open to learning, contributing to personal growth and team resilience.
- Actively reflects on their behaviours and their impact and seeks opportunities for improvement.
Teamwork and Inclusion
- Supports colleagues in living out the values and creating a positive work environment.
- Respects and celebrates differences, contributing to a culture of kindness and belonging.
3. COURAGE IN PROBLEM SOLVING AND EMBRACING CHANGE TO MEET NEEDS
Proactive Problem Solving
- Takes initiative to address issues quickly and effectively.
- Uses creativity and resourcefulness to find practical solutions.
- Asks for help in solving problems where needed to ensure the task is complete.
Courage in Facing Challenges
- Approaches challenges with confidence and resilience.
Adaptability and Change
- Is flexible in responding to changing circumstances and needs.
- Embraces change as an opportunity to learn, grow, and improve.
Empathy and Understanding
- Solves problems with care and compassion, ensuring customers, clients and colleagues feel heard and valued.
Attention to Detail and Follow Through
- Ensures that problems are fully understood, addressed, and followed up appropriately.
- Prioritises tasks effectively to meet urgent needs without compromising quality.
Teamwork and Collaboration
- Supports colleagues in overcoming challenges, working together to find solutions.
4. CONFIDENT IN SAFEGUARDING AND INCIDENT MANAGEMENT
Understanding Safeguarding
- Completes the Safeguarding training and ensures they understand it.
- Is confident in identifying safeguarding concerns and taking appropriate action in line with Mustard Tree policies.
Responding to Incidents
- Acts calmly, responsibly, and professionally when managing incidents or safeguarding concerns.
- Follows Mustard Tree’s processes to report, record, and escalate issues as needed.
Awareness and Vigilance
- Is proactive and vigilant in recognising risks or signs of harm, ensuring no concern is overlooked.
- Takes ownership of ensuring a safe and respectful environment for all.
Empathy and Respect
- Treats individuals with compassion, dignity, and care during safeguarding or incident-related situations.
Personal Accountability
- Understands their role and responsibilities in safeguarding and incident management, seeking guidance when needed.
Teamwork and Collaboration
- Works with colleagues to share concerns, support one another, and manage incidents effectively
What we offer in return
- Real Living Wage employer
- Learning and development
- Free lunch
- Wellbeing support package with Smart Clinic, including 24-hour helpline
- 25 days holiday (plus extra holiday on your birthday)
- Defined contribution pension scheme
Our mission is to combat poverty and prevent homelessness.

The client requests no contact from agencies or media sales.
-
Location: Birmingham or London
-
Permanent contract
-
Term Time- 35 hours per week over 48 weeks (Sep-July with August as leave)
-
£22,916 - £26,583 paid over 12 months (+£1,833 London Weighting) depending on experience
This is equivalent to £25,000-£27,000 per annum full-time.
-
Start Date: 1st September
A fantastic opportunity for individuals with experience in youth facilitation and stakeholder management to join our team as a Programme Coordinator. We have a three-year strategy to increase the number of young people we serve while ensuring we can grow with impact and sustainability. You will join a team that is determined and energetic; reflective and collaborative; and values the experiences and backgrounds of each person we work with.
As a Programme Coordinator (PC) you will be at the frontline of our work, working directly with schools and colleges, young people and local businesses to make an impact! You will be responsible for all aspects of programme management and delivery of the Envision programme in a cluster of schools/colleges in your region.
Key Responsibilities:
-
Programme delivery and facilitating work with young people
-
Programme management and logistics
-
Stakeholder management
-
Impact management
Essential Experience, Knowledge and Competencies:
-
Experience of facilitating activities with young people – including preparing engaging sessions in advance by utilising resources available to them
-
Experience of project management – highly organised, with the ability to manage your own time to meet deadlines
-
Experience of working on projects which have multiple stakeholders – communicating effectively through written and verbal communication
-
Commitment to Envision’s vision, mission and values and ability to work well in, and contribute to, our organisational culture
Desirable Experience, Knowledge and Competencies:
-
Experience of data handling – collecting and recording data in a timely manner using an online CRM system
-
Understanding of, and/ or lived experience of, the barriers that young people face, that contribute to the education and employment gap
Envision seeks to ensure we achieve diversity in our workforce and that all applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications with lived experience to apply as they are currently under- represented in our organisation. Envision graduates will be guaranteed a first round interview.
To apply you must please read the application pack and apply online.
Deadline - Midnight 8th June
Please note:
-Applicants must have the right to work in the UK. Unfortunately we are unable to sponsor visas at this time.
- We will only be contacting candidates who have been shortlisted for interview. Therefore, if we do not contact you, please assume you have been unsuccessful.
- We also regret to inform you that, due to the high volume of applications we receive, we will be unable to provide you with feedback regarding your application.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Local Government Scale SO1 SCP23 – 25 £35,377.47 to £36,662.63 pa inc
London Weighting
Fixed Term contract to 31st March 2026 – May be extended subject to funding (plus 6% contributory pension. 35 hours per week).
Due to the immediate need for this post we will be interviewing suitable applicants as they are received.
The Care Navigator will support those with long term conditions to access timely care and community support services. Working closely with Camden GP practices and Integrated Care Teams is required as is accurate record keeping using IT systems. Through timely intervention and care co-ordination, unnecessary hospital admissions, GP appointments and residential placements will be reduced.
The successful candidate will come from an information/advice, social care or health background, must be computer literate, and have excellent people and communication skills, and able to work in a multi-disciplinary team. Experience of person centred planning is required. It is important that a candidate promotes a culture that values, protects and uses information for the success of the organisation and benefit of its clients/patients. For this role it is essential that you to have the ability to travel across Camden as the role involves visiting clients in their own homes. This is a full time role with no job share opportunity and works out of GP practices in Camden. AUC offers a contributory pension, and season ticket or bicycle loan facility.
Closing date: Rolling recruitment
Interview date: TBC
As part of the application process please submit a CV and Covering letter, demonstrating how you meet the shortlisting criteria in the Person Specification. Please also complete and return the criminal convictions declaration form.
Age UK Camden is an Equal Opportunities and London Living Wage Employer. Registered Charity No. 293446
The client requests no contact from agencies or media sales.
Are you looking for a role where your skills can directly benefit families raising disabled or seriously ill children and young people?
The role
As Head of Research and Evaluation, you will be responsible for the development and delivery of our research and evaluation strategies. This work will help us to understand and provide insight into the challenges and difficulties faced by families with disabled children, the quality of services we provide and the difference our support makes for the families we serve.
You will ensure that the voice of families is at the centre of our research and evaluation activity. Our research and evaluation work will be used to shape and inform decision making, both internally and externally.
If you join us, you’ll be:
- Leading the development and implementation of Family Fund’s research and evaluation strategies.
- Developing and overseeing our evaluation and service quality frameworks.
- Championing the ‘voice of families’, embedding their lived experience at the heart of our research.
- Managing and delivering high-quality research and evaluation projects/initiatives.
- Producing accessible, engaging, and impactful research outputs for a variety of audiences.
- Promoting the use of innovative and participatory research methodologies.
- Presenting and disseminating research findings internally and externally, including at events, conferences, and through publications.
- Developing and maintaining strong relationships with stakeholders and representing Family Fund in strategic research partnerships, networks, and advisory forums.
- Commissioning external research and evaluation where appropriate, ensuring quality, value for money.
- Maintaining oversight of government/ funder reporting, ensuring timely and accurate submissions aligned to contractual and organisational requirements.
- Ensuring internal coordination of reporting data and analysis for funders.
- Providing visible, hands-on leadership and line management to the Research and Evaluation Team.
About you
For this role you will need to have experience in developing and managing research and evaluation strategies, frameworks, activities and production of subsequent products. You will also need to have experience of working in partnership with other organisations, and of resource and budget management.
To be successful in this role, you will need excellent analytical skills as well as sound knowledge of quantitative and qualitative methodology and best practice through the research cycle. You will need to have good writing skills and an ability to communicate effectively with different audiences. You will also need to have the ability to interpret and present research in an accessible and engaging way.
You will be a self and team motivator with excellent communication skills, and the ability to develop and sustain positive relationships with a range of stakeholders. You will be pro-active and driven to succeed.
About us
Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark.
We are a values-based organisation, and we aim to show our values in all that we do. Read our staff stories here and see how our staff display our values every day.
We commit to inclusion, equality and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Employer. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant and we welcome applications from the Armed Forces Community. Find out more about working at Family Fund.
How to apply
When you’re ready to apply, complete the online form and submit a CV and a covering letter. Your letter will need to explain what skills and qualities you would bring to the team.
For more information, please read and download the job description.
The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a requirement to undergo a basic level DBS criminal record check, right to work check and employment history verification.
Information:
Closing date: Midnight on Thursday 12 June 2025
Interview dates: Monday 23 and Tuesday 24 June 2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Treasures Foundation provides housing and support for women recovering from addiction, trauma, and involvement with the criminal justice system. We help women rebuild their lives through safe housing, access to essential services, and programmes focused on rehabilitation and long-term recovery. Our mission is to empower women to thrive in their communities and build a brighter future.
We are now seeking an experienced Waking Night Keyworker to oversee all aspects of our first stage housing during the night, based at our Newham, East London homes from 10pm to 8am. The main role is to support the residents in daily living activities of an evening and morning and be available for support throughout the night. Staff will also be expected to maintain professional development through online training and maintain the monitoring system ensuring it is up to date.
Key Responsibilities
The Waking Night Keyworker will report directly to the Specialist Support Manager and will play a critical role in maintaining the effective running of Treasures Foundation’s supported housing. The core responsibilities include:
Beneficiary support
· Support beneficiaries in the evening, communicating with them about their day or any difficulties that have arisen for them
·Take a holistic approach to support beneficiary needs, seeking and highlighting opportunities for change at the individual’s and project level
· Remain awake for the entirety of the shift, aside from a two hour break, ensuring you are available for beneficiaries to approach if needed
· Interact with the beneficiaries in the morning
· Verbal and written handover to staff in the morning
Reporting and Compliance
· Use on call if needed in an emergency
· Ensure our monitoring system Lamplight is up to date
· Complete online training
· Gather data for monitoring and evaluation
Person Specification
The ideal candidate will have a passion for working in the charity sector. They will be proactive, solution-oriented, and able to manage competing priorities in a sometimes challenging environment.
Essential Skills and Experience:
· Flexible attitude with the ability to understand and implement policies and procedures, keeping the beneficiary at the heart of the work
· Demonstrable experience of lone working in a similar environment
· Excellent organisational and time-management skills
· Strong communication skills, with the ability to present information clearly to other staff members
· IT literate
Desirable Skills and Experience:
· Evidence of trauma informed qualifications or experience
What We Offer
· The opportunity to make a meaningful impact in the lives of women recovering from addiction and trauma.
· A supportive and passionate team dedicated to creating lasting change.
· Opportunities for professional development through training and teaching.
· Therapy for staff
· Regular Supervision
Please submit a CV
We have an exciting opportunity for a Caseworker to join the Hampshire & Isle of Wight team working 37.5 hours per week. This role is offered on a hybrid basis with 3 days working from the office in the Basingstoke office and 2 days working from home.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
* Flexible working options including hybrid working
* 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
* An extra day off for your birthday & options to buy or sell annual leave
* Pension with 5% employer contribution
* Enhanced sick pay allowances, maternity & paternity payments
* High Street, retail, holiday, gym, entertainment & leisure discounts
* Access to our financial wellbeing hub & salary deducted finance
* Employee assistance programme & wellbeing support
* Access to EDI networks and colleague cafes
* Cycle to work scheme & season ticket loans
* Ongoing training & support with opportunities for career development & progression
About the role:
You are able to work a hybrid with 3 days working from the office in Basingstoke and 2 days working from home.
As a Caseworker you will:
- Make calls to offer support to victims of crime, delivering immediate support.
- Develop, deliver and monitor safety and support plans for those affected by crime who accept ongoing support, which will include providing resources, interventions, and information to all service users
- Work alongside and oversee the casework management of a small number of volunteer supporters
- Liaise and actively engage with other local providers to share information on the VS service offer and options for victims and survivors
- Use a bespoke case management system to maintain accurate and confidential records and contribute to monitoring information including the collection of outcomes
- Working as part of a team with staff and the volunteer team to provide a seamless service to clients
You will need:
- Understanding of the impact of crime on victims such as sexual violence, hate crime and anti-social behaviour
- Effective verbal and written communication skills
- Experience of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s)
- Ability to balance competing needs and priorities
- Ability to work independently and as part of a team
- Experience of building effective working relationships across internal and external stakeholders
- Personal resilience to manage exposure to highly emotional or sensitive demands of the role
- Ability to manage a caseload including complex case management
- Ability to use generic IT applications competently.
- This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is an exciting opportunity for a compassionate and skilled Complementary Therapist who is looking to make a real difference in the lives of bereaved families. Edward’s Trust is seeking a dedicated Complementary Therapist to provide vital support to adults who have experienced the loss of a child, as well as parents and carers of bereaved children and young people. In this role you will offer tailored wellbeing interventions, including individual and group support, while helping shape and develop our service to reach those who need it most.
As part of our multi-disciplinary team, you will play a key role in delivering high-quality wellbeing support, working collaboratively to ensure we offer the highest-quality, holistic care. If you are passionate about holistic bereavement care and want to contribute to a supportive and dynamic charity, we would love to hear from you.
Please submit a CV and a detailed covering letter outlining how your skills and experience match the person specification.
Supporting bereaved families with care, compassion and hope across the West Midlands
The client requests no contact from agencies or media sales.
Department: Big Issue Frontline
Contract type: Fixed Term Contract
Hours: 35
Salary: £25,207 per annum
Big Issue Changing Lives CIC is looking for an Support and Outreach Assistant to support the direct the direct delivery of services to individuals participating in Big Issue enterprises, including selling the Big Issue magazine. The core of the role is facilitating access for members of our Roma Communities to the Hand Up Service and other local services, resources and networks required to address the barriers they are facing to moving forwards out of poverty. Where local services and resources are not available you will also support the Outreach Team with the delivery of information, guidance and some direct interventions, such as training sessions, directly.
This is self-starter role in which you’ll be responsible for connecting with potential service users within the Roma community, introducing the service to them, sharing information from our Hand Up plus services and supporting them to engage with the core Hand Up service. You’ll be working within a small team of Outreach workers and will work to maintain a set of Service Standards which help maintain the quality of the service nationally.
The role is highly flexible and no two days are the same. You’ll bring your own experience and knowledge to the role, as well as your ability to speak Romanian. We will support you to build on that through an ongoing training and development programme which aims to ensure all Hand Up Service Team members have up to date, relevant, knowledge in key areas including housing, benefits, debt, immigration and more. In the course of a day, you’ll usually be working with service users across multiple of these issues and supporting engagement with a wide range of external agencies such as health services, local authorities, charities and more, to get access to services for those you are supporting.
Your main roles and responsibilities will be:
- Undertake phone and in person outreach to introduce the Hand Up service to Roma Big Issues vendors
- Delivery of direct intervention to Roma vendors using guidance and resources provided
- Join meetings with Roma Vendors and Outreach Workers to support with action planning and provision of support and guidance
- Support with translation and interpretation within your local team to enable accessibility of the service for Roma vendors
- Support the local Hand Up Service to build current knowledge of local and national agencies that can support Roma vendors
- Support the organisation and delivery with Roma Vendors of 1-2-1 and group training sessions and drop-ins
- Ensure that your work meets service standards and targets and complete surveys with vendors as required
- Involving Roma service users in the service design and delivery as local and national opportunities arise
- Adhere to all required policies and procedures including with regards to safeguarding, lone and safe working, case work management and expenses and finances
- Undertake any other duties as required by your manager (within reasonable expectations)
You need to be:
- Passionate about and committed to supporting those living in poverty
- Confident communicator face to face and on the phone in both Romanian and English, with ability to convey information clearly
- Able to build rapport with diverse individuals from the Roma community
- Knowledge and understanding of the challenges and inequalities that individuals from the Roma community may face in the UK
- Excellent time management and very organised, with the ability to complete tasks by agreed deadlines
- Good data entry skills
- Able to represent the organisation to other professionals and partner agencies
- Able to work with individuals in both one to one and group formats
- Able to follow guidelines and work within policies, seeking support from line manager as needed
- Willing to work in flexible locations including our community office, as well as visiting vendors at pitches and attending community meetings. This role is not suitable for home- based working.
Please use your cover letter to demonstrate how you meet each of the following requirements. We recommend addressing each requirement specifically within your application. Voluntary experience and lived experience are welcome as evidence of your relevant experience, knowledge and skills, as well as any work experience.
The role is offered as full time and fixed term until the 31st March 2026.
Salary and Benefits offered
- Salary of £25,207 per annum.
- Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation
- Company Sick Pay
- Enhanced contribution to our workplace pension
- Enhanced maternity pay
- Training and development opportunities including an open learning library and management training schemes
- Health benefits include life cover, a health cash plan scheme which provides access to counselling and a range of therapies
- Please note that we reserve the right to review and amend our staff benefits and they do not form part of any contract of employment
- Blue Light Card benefit scheme
Workplace details
This role is based at either our Big Issue office in Finsbury Park, London, but you will be mostly be working out and about within the community.
Closing date - 08 June 2025 (23:59pm). Please note that we may interview before the role is closed so please apply asap.
Big Issue Group is striving towards Equal Opportunities. We particularly welcome applications from those who are underrepresented in our sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities.
Since 1991, The Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now The Big Issue Group consists of The Big Issue Company Ltd and Big Issue Invest Ltd (our social investment arm). In addition, we also have our sister charity The Big Issue Foundation.
REF-221620