Delivery jobs

Job Purpose:  

This is a pivotal role in shaping the long-term environmental future of the Petty Pool estate. As part of a 10-year Estate Development Plan, the Woodland, Ecology and Sustainability Manager will lead the design and delivery of an integrated strategy for sustainable land stewardship, ensuring our woodland and ecological assets are managed to the highest standards.  

You will serve as the primary point of contact for the local authority planning team regarding ecological and sustainability considerations tied to the estate’s development, ensuring full compliance with planning obligations and environmental legislation. A key responsibility will be brokering opportunities for Biodiversity Net Gain (BNG), working across agencies, partners and internal teams to maximise both ecological value and project impact.  

This role sits within the Estates team and supports the broader organisational vision for sustainability, biodiversity, and climate resilience, ensuring Petty Pool is a model of forward-thinking, environmentally responsible estate management.  

Key Responsibilities:  

• Lead the development and implementation of a comprehensive woodland, ecology and sustainability strategy in alignment with the 10-year Estate Development Plan.  

• Act as the lead liaison with the local authority planning department, ensuring ecological and sustainability requirements are embedded in planning applications and delivery.  

• Drive initiatives that enhance Biodiversity Net Gain (BNG) across the estate, including identifying and brokering partnership opportunities and offset schemes.  

• Oversee all woodland management operations including habitat creation, planting plans, invasive species control, and long-term biodiversity planning.  

• Ensure compliance with environmental legislation, planning conditions, and regulatory standards (e.g., Natural England, Environment Agency).  

• Monitor ecological health and sustainability indicators, maintaining accurate reporting on key performance metrics including carbon sequestration, biodiversity uplift, and habitat condition.  

• Support Petty Pool’s broader ESG (Environmental, Social, Governance) and Net Zero ambitions, contributing specialist knowledge and operational delivery.  

• Manage relationships with ecological consultants, statutory agencies, funders, and sustainability stakeholders.  

• Lead public and community engagement initiatives linked to environmental education, volunteer conservation work, and green projects.  

• Identify and secure external funding or grants to support woodland, biodiversity, and climate initiatives.  

Petty Pool Trust is officially World Class to work for in 2024 by Best Companies. 

Our values:

• Ambitious – Striving for excellence in everything we do
• Brave – Fearless in our boldness
• Creative – exploring innovation and embracing change
• Collaborative – feeling valued and adding value

Staff Benefits:

• 28 days annual leave - plus bank holidays
• On-site parking
• Company Sick pay (after passing probationary period)
• Employee Assistant Programme
• Bike rack
• Eye care vouchers
• Company pension
• Smart casual dress

Delivery Officer 

£32,000-£34,000 (dependent on skills and experience) plus generous benefits 

Location – Home-based with regular travel across a designated region and to our offices as required 

We are the Football Foundation - the Premier League, the FA and government’s charity that delivers outstanding grassroots facilities, more and better places to play, transforming lives and communities where it is needed most.  

To help us with this important mission, we currently have vacancies for Delivery Officers. As a Delivery Officer, you’ll play a key role in supporting the successful delivery of capital projects across a defined region – including 3G pitches, pavilions, grass pitch improvements, PlayZones and more. You’ll work closely with applicants and colleagues across the Foundation to help turn project ideas into reality, from early pipeline stages to pre-award. 

You’ll provide first-line support to applicants, coordinate project records, and contribute to grant assessments – ensuring each project meets our standards and supports our strategic aims. If you’re someone who’s confident working independently but thrives in a team environment, we want to hear from you. 

About the Football Foundation 

Over the last 22 years, the Foundation has awarded more than 23,000 grants to deliver outstanding grassroots facilities across England worth more than £877 million. This year, the Foundation will be investing more money than ever into facilities across England and is committed to improving the experience of playing football for everyone.  

The Foundation’s goal is to unlock the power of pitches ensuring everyone has a great place to play regardless of gender, race, disability or place.  

What are we looking for? 

We’re looking for someone with hands-on experience supporting or delivering capital projects, grants, or community programmes—ideally within a grassroots sport or community setting. You’ll have a solid understanding of the challenges faced by local clubs and organisations, and a passion for helping them succeed. Strong written and verbal communication skills are essential, along with the ability to produce clear, concise reports to support decision-making. You’ll be confident using Microsoft 365 tools and managing project records digitally. We’re also looking for someone who can effectively plan and prioritise a busy and varied workload, and who thrives in a collaborative team environment while building positive relationships with a wide range of stakeholders. 

For full details of the role and requirements, please download our recruitment pack below. 

What can we offer you? 

The salary band for this role is £32,000 - £34,000 per annum, dependent on relevant skills and experience. 

You will start with 25 days annual leave plus bank holidays (which increases after 2 years), plus additional time off to volunteer. We also offer a generous pension scheme (8% employer contribution), collective bonus scheme, free health care provision, a monthly gym subsidy, interest-free season ticket loan, death in service benefit and access to selected match tickets. 

We are committed to helping our team members maintain a healthy work-life balance, so offer flexible working around core hours to help achieve that. 

Equality and Diversity Commitment

The Football Foundation is committed to and values the principles of diversity, equality, equity, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We encourage and welcome applications from all, regardless of background and are particularly interested to hear from individuals belonging to under-represented groups including diverse ethnic communities, individuals with a disability and those from the LGBTQI+ community. 

Should you need any adjustments to the recruitment process, at either application or interview stage, please contact us.

The closing date for applications is: Wednesday 2 July 2025 at 09:00am

First-stage interviews will be via MS Teams and are currently scheduled for 8 & 9 July 2025. 

Second-stage interviews are currently scheduled for 22 July 2025 and will be held in-person at our offices, Wembley Stadium.  

Delivery Manager (East of England)

£40,000-£46,000 (dependent on skills and experience) plus generous benefits 

Location – Home-based with regular travel across a designated region and to our offices as required 

We are the Football Foundation - the Premier League, the FA and government’s charity that delivers outstanding grassroots facilities, more and better places to play, transforming lives and communities where it is needed most.  

To help us with this important mission, we currently have vacancies for a Delivery Manager. As a Delivery Manager, you’ll be the key point of contact for the end-to-end delivery of capital grant projects across a defined geographical region. From initial project identification through to application and construction completion, you’ll work closely with community organisations, local authorities, and sporting bodies to shape inclusive, sustainable facilities that align with strategic priorities. 

This role is ideal for someone with a strong background in grant or programme management, community engagement, and a passion for reducing inequalities through sport. 

About the Football Foundation 

Over the last 22 years, the Foundation has awarded more than 23,000 grants to deliver outstanding grassroots facilities across England worth more than £877 million. This year, the Foundation will be investing more money than ever into facilities across England and is committed to improving the experience of playing football for everyone.  

The Foundation’s goal is to unlock the power of pitches ensuring everyone has a great place to play regardless of gender, race, disability or place.  

What are we looking for? 

We’re looking for a dynamic and experienced professional with a strong background in grant assessment or programme delivery, ideally within the sports or non-profit sector. You’ll have a solid understanding of inclusive project design and community engagement, with the ability to ensure underrepresented voices are embedded into project development. A keen eye for detail and strategic thinking are essential, particularly in assessing financial viability, reviewing business plans, and identifying risks. Excellent communication and stakeholder management skills are a must, along with the ability to produce clear, insightful reports. You’ll thrive in a fast-paced environment, confidently managing multiple projects, meeting deadlines, and working collaboratively across teams. Proficiency in digital tools and systems, such as Microsoft 365 and grant management platforms, is important, and familiarity with sports facility development and the challenges facing grassroots sport would be a distinct advantage. 

For full details of the role and requirements, please download our recruitment pack below. 

What can we offer you? 

The salary band for this role is £40,000 - £46,000 per annum, dependent on relevant skills and experience. 

You will start with 25 days annual leave plus bank holidays (which increases after 2 years), plus additional time off to volunteer. We also offer a generous pension scheme (8% employer contribution), collective bonus scheme, free health care provision, a monthly gym subsidy, interest-free season ticket loan, death in service benefit and access to selected match tickets. 

We are committed to helping our team members maintain a healthy work-life balance, so offer flexible working around core hours to help achieve that. 

Equality and Diversity Commitment

The Football Foundation is committed to and values the principles of diversity, equality, equity, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We encourage and welcome applications from all, regardless of background and are particularly interested to hear from individuals belonging to under-represented groups including diverse ethnic communities, individuals with a disability and those from the LGBTQI+ community. 

Should you need any adjustments to the recruitment process, at either application or interview stage, please contact us.

The closing date for applications is: Wednesday 2 July 2025 at 09:00am

First-stage interviews will be held via MS Teams and are currently scheduled for 15 July 2025 

Second-stage interviews are scheduled for 22 July 2025 at our offices, Wembley Stadium. 

Rinova Ltd
We are a dedicated organisation committed to delivering high-quality funded provision, including employability programmes for marginalised young people and adults. Our goal is to create impactful, innovative, and sustainable solutions that make a real difference in our communities.

Role Overview:
We are seeking a dynamic and experienced Delivery Manager and Funding Acquisition Lead to oversee multiple delivery teams and drive the success of our funded projects. This role combines operational leadership with strategic funding development, ensuring that our programmes meet targets, maintain high standards, and secure ongoing financial support.

Key Responsibilities:

· Manage and support multiple delivery teams across various funded projects, ensuring targets are achieved and quality standards are maintained.

· Develop and maintain a high-level overview of all ongoing projects, identifying opportunities for synergy, shared learning and cross-programme collaboration to enhance impact and efficiency.

· Support project managers in planning, monitoring, and evaluating project progress.

· Oversee quality assurance processes to ensure high standards of delivery and impact.

· Act as a vital link between delivery teams, senior leadership, and compliance teams, providing solutions to underachievement and promoting continuous improvement.

· Develop and maintain strategic partnerships with external stakeholders including funders, delivery partners and sector organisations to enhance collaboration and extend programme reach.

· Represent the organisation in partnership forums and networks to raise profile, share learning and identify joint funding or delivery opportunities.

· Play a key role in funding acquisition by working closely with the CEO to identify suitable funding opportunities.

· Lead the development of innovative and compelling funding applications, particularly for public funds, grants, and trusts.

· Maintain a strong understanding of funding sources, grant-making bodies, and trust organizations, leveraging this knowledge to secure new funding streams.

· Track and report on funding progress, ensuring compliance with funder requirements and organisational policies.

· Foster a positive team environment, promoting collaboration, communication, and shared success.

· Stay informed about sector developments and funding landscape changes to adapt strategies accordingly.

Person Specification:

· Proven experience in delivering funded provision, especially employability programmes for marginalised young people and adults.

· Ability to maintain a strategic overview across multiple projects, identifying links and opportunities to align efforts and achieve shared goals.

· Demonstrable success in securing funding from public sources, grants, and trusts for independent training providers and CICs.

· Experience in developing and managing strategic partnerships with external stakeholders, including funders, delivery partners and sector bodies.

· Ability to represent the organisation in external forums and networks, with confidence in advocating for shared goals and joint opportunities.

· Strong knowledge of funding sources, grant application processes, and compliance requirements.

· Excellent communication and interpersonal skills, with the ability to build relationships with funders, partners, and team members.

· Positive outlook, proactive approach, and strong team-working skills.

· Ability to lead, motivate, and support delivery teams effectively.

· Strategic thinker with problem-solving skills and a solutions-focused mindset.

Why Join Us?
This is an exciting opportunity to make a meaningful impact through high-quality delivery and innovative funding strategies. If you’re passionate about social impact, possess a strong track record in funding acquisition, and enjoy leading teams to success, we’d love to hear from you!

Job description

Emmaus Greenwich is a unique charity that offers a home, work and individual support to people who have experienced homelessness and social exclusion. We don’t just give people a bed for the night; we offer a home, work opportunities and a sense of belonging.

At the heart of Emmaus Greenwich is our companions. Companion is the name given to those who live in an Emmaus community and contributes to the social enterprise, where they support themselves and one another. Living in a stable environment with the opportunity of work and individually tailored support helps our companions to regain lost self-esteem and the confidence needed to get back on their feet.

We are looking for a Deliveries and Stock Collection Driver to work on our vans delivering and collecting furniture, and support the Logistics team to maximise sales. Successful applicants will be part of an awesome Logistics team led by the Logistics Co-ordinator and will have key responsibilities within that team.

The successful candidate will be comfortable and experienced both in a customer service/retail environment and driving a 3.5t Luton van. So, you will be working in a team with volunteers and our residents, so a positive, “can do” we would love to hear from you. You will be joining a friendly and enthusiastic team who are passionate about what they do.

Some of the things that we are looking for in our Deliveries & Stock Collection Driver:

• Full Driving Licence
• GCSE in Maths and English or equivalent
• Experience working as part of a team IT skills, including Microsoft Word, basic Excel, internet, websites, and email
• Experience in delivery planning
• Recycling or second-hand retail experience
• Customer service and stock and cash experience
• Effective verbal communication and listening skills
• Ability to stay calm and cope under extreme pressure
• Ability to delegate
• Effective administration, organisation and time management
• Ability to maintain professional boundaries 

So, if you hold optimism for change, advocate for social justice and have a positive “can do” attitude, we would love to hear from you. You will be joining a friendly and enthusiastic team who are passionate about what they do.

Day to day responsibility for the delivery and organisational effectiveness of the charity’s services. You will

ensure we meet the expectations and needs of our service users, and manage the volunteer admin team who

support the running of the service. You will work alongside the Therapies Manager to coordinate and deliver a

growing service.

Key Responsibilities:

• Managing the referral, registration, bookings and waiting list processes for appointments and courses to

meet operational KPI’s and maintain a high standard of service user experience

• Working with the staff team to ensure resources meet demand for our complementary therapy services

• Managing and growing our enthusiastic and highly committed team of admin volunteers and enabling

them to provide excellent support to our service users

• Leading on maintaining and developing the service user database including writing and delivering

procedures, providing training and analysing data

• Carrying out office/facilities management duties and other administration, supporting the delivery of the

charity’s services, including correspondence

• Liaising with relevant organisations/stakeholders to maintain effective working relationships

Specific Responsibilities

1. Service management

2. Volunteer management

3. HR, Training and Development

5. Culture and values

6. Governance

Person Specification:

Required attributes

• Great multi-tasker who is accurate, pays attention to the detail and is not fazed by managing a variety of

tasks and people to get things done

• Ability to work both independently and as part of a team

• Previous line management experience with the ability to provide direction, ownership and engagement

to support performance

• A calm and flexible attitude to be able to cope with challenges, prioritise and deliver an outstanding

service

• Great interpersonal skills with the ability to network and work collaboratively with different people and

groups, and deal with people empathetically and resilience

• Must be fully IT literate (MS office) and able to use CRM systems, analyse data and produce reports in a

timely manner

Desirable attributes

• Project management experience

• Track record of successful service delivery management in public, independent or Third Sector

organisation, ideally a health or charity setting

• Previous experience of leading volunteers in a paid or unpaid capacity

• An understanding of complementary therapies

• Previous experience of supporting people with cancer and an understanding of cancer patient

pathways

Personal Characteristics

• Passionate

• Proactive

• Detail-Oriented

• Well organised

• Resilient

• Collaborative

• Empathetic

• Trustworthy

• Flexible

You must be legally eligible to work in the UK and pass our screening process, including the NHS’s DBS and

occupational health checks.

AllChild is looking for a Delivery Partner Manager to further develop and manage the AllChild partnership of voluntary organisations to ensure excellent quality specialist support which drives positive outcomes for children and young people. You will be based in Wigan as part of the Communities team based in London. There will be regular online meetings, occasional trips to London to join full team meetings as well as visits from the Head of Delivery Partners to Wigan.

Our partner charities and organisations deliver specialist support, both in school and in the local community, to help children and young people to overcome challenges, achieve their goals and make their neighbourhood a better place for them, their families and friends.

The Delivery Partner Manager will report directly to the Head of Delivery Partners and is responsible for managing the AllChild portfolio of partners.

For further information and to apply, please visit our website via the Apply button.

Closing date: 25 June 2025

We reserve the right to close this vacancy if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

We are proud to be an employer that puts Equity, Diversity and Inclusion at the core of all we do for the benefit of our employees, our partners, and the communities that we work with. We are proud of our diversity and are therefore keen to receive applications from people who may be underrepresented in our AllChild community. Please read our EDI statement on our website.

Ready to drive bold partnerships that change lives? Join us as a Delivery Manager – Partnership Development and play a pivotal role in shaping how The King’s Trust works with employers, educators, and local partners to deliver impactful services for young people. You’ll lead a team of passionate Youth Development Leads, forge strategic relationships in growth sectors, and ensure our programmes unlock real opportunities—whether that’s a first job, work experience, or vital skills training.

This is your chance to combine purpose with performance. You’ll bring commercial savvy, people leadership, and a deep understanding of the challenges facing young people today. If you’re driven by impact and inspired by the power of partnerships, we want to hear from you. Let’s build a future full of opportunity, together.

Prospectus are delighted to be searching for a forward-thinking leader to shape the future of an incredibly impressive charity's frontline services.

This newly created role will be starting at a time of rebrand, offering the opportunity to rethink the service offering to beneficiaries, driving innovation through new digital platforms and triage systems, enhancing face-to-face support, and overseeing the vital phone and email helplines.
 
Successful candidates will thrive operating within a senior management role, within a change environment.  This position offers the opportunity to really make a stamp on the organisation, as well as your own career.  You’ll lead a hybrid team, build strong relationships with partners, and ensure high-quality, safe, and inclusive service delivery that truly makes a difference for vulnerable, low-income individuals. You’ll also play a key role in continuous improvement, volunteer engagement, and deputising for the CEO in high-level meetings.
 
This is a full time role with hybrid working in London.  A part time role of 4 days per week would be considered.

If you’re a confident project manager, people motivator, and champion of the voluntary sector with a passion for impact — we want to hear from you!
 
Apply now and help shape a smarter, more compassionate support system.
 
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. 
 
In order to apply please, submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call to brief you on the role.

Join the V.I.P. as our Director of Delivery and Operations as we work towards transforming the future for young people affected by violence.

Applications close: 9 a.m. Monday 16th June 2025
Location: Hybrid (office in Hammersmith)

About The Violence Intervention Project (V.I.P)

The Violence Intervention Project (V.I.P) is a forward-thinking charity focused on reducing serious youth violence (SYV) among young people in West London.

Founded in 2017, V.I.P. combines therapeutic approaches with practical support to help young people, their families, and communities build safer, more positive futures.

At the heart of our work is the Urban Therapy model, a clinically informed, trauma-focused intervention that supports youth in navigating the challenges of violence, poverty, and emotional distress.

We collaborate closely with statutory services and community partners to ensure long-term impact and sustainable change.

With a strong presence across several boroughs, V.I.P. is dedicated to innovation, prioritising employee well-being, and fostering a supportive, growth-oriented team culture. We work with young people where they feel most comfortable—whether at home, in the community, or on the streets—ensuring flexibility and accessibility in our approach.

Our mission is to create a lasting impact in the lives of those we support, driving meaningful change through evidence-based practice and compassionate, relationship-driven care.

About the role

As Director of Delivery and Operations, you will play a pivotal role in leading the scaling and operational excellence of V.I.P.’s impactful programmes. You will ensure that our services are delivered efficiently and effectively, while maintaining the highest quality standards as we grow.

Your leadership will be crucial in overseeing the strategic development of new income-generating programmes, ensuring their integration into the wider organisational strategy, and embedding data-driven decision-making to enhance impact.

You will have a direct impact on V.I.P.’s growth and ability to expand our transformative work, ultimately improving the lives of young people affected by violence across West London.

Who we are looking for

We seek a strategic and results-driven leader with a proven track record in programme delivery and operational management. The ideal candidate will bring a blend of leadership, innovation, and a passion for tackling youth violence.

You will have the ability to scale programmes, optimise resources, and embed impact measurement frameworks.

Essential qualities, skills, and experience include:

• Extensive experience in leading and scaling programmes, ideally within the charity or social sector.
• Proven success in driving operational efficiency, resource management, and quality assurance.
• Strong leadership skills, with the ability to motivate and develop a diverse, cross-functional team.
• Exceptional communication and stakeholder management skills, with experience engaging with local authorities and statutory partners.
• Data-driven mindset, with experience embedding monitoring and evaluation systems into programme delivery.
• A commitment to the well-being of young people and an understanding of trauma-informed care and youth violence.

If you are a visionary leader ready to make a lasting impact, we want to hear from you.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications for this role close at 9 a.m. Monday 16th June 2025.

As a key point of contact for incoming enquiries, you proactively connect with schools and community groups, working closely with the Visitor Experience Manager and the Marketing and Communications Manager to promote our Trinity site and grow our core business. Your outreach and relationship-building efforts play a vital role in driving interest, bookings, and long-term partnerships. You also oversee the Communicator engagement calendar, coordinating rota assignments in close collaboration with the Engagement and Logistics Lead. To help enrich our programme of activities, you maintain the volunteer contact list and schedule, ensuring clear communication and timely reminders ahead of each engagement. Beyond sales and delivery coordination, you provide essential support to our Communicators by sourcing materials and ensuring our workshop and show kit boxes are well-stocked and ready for action. Your role is essential to keeping CSC running smoothly and ensuring our visitors have the best possible experience.

Local Delivery Lead, Homewards- Lambeth, London

• Salary:  £55,000- £60,000 pa.
• Location: London/Hybrid, Local base office 3 days p/wk
• Contract Type: 12 Month FTC (MAT Cover)
• Holiday: 25 days per annum
• Hours: 37.5 hours per week (Monday to Friday)
• Benefits: Pension scheme (non-contributory), private medical insurance, life insurance, season ticket loan

Role Purpose:

Are you passionate about creating real, lasting change? The Royal Foundation is looking for a dedicated Local Delivery Lead, to lead the transformative Homewards programme in Lambeth. Homewards spans across six flagship locations: Aberdeen, Northern Ireland, Sheffield, Newport, Lambeth, and Bournemouth, Christchurch & Poole with an ambitious mission: to show that ending homelessness is possible, making it a rare, brief, and unrepeated.

The role will provide the strategic and operational leadership to oversee and coordinate the delivery of the Homewards programme in Lambeth to ensure its success. They will be able to inspire and motivate a diverse community of stakeholders and partners from the public, private and third sectors to deliver a shared action plan that will put their location on a trajectory to end homelessness.

We’re looking for a proactive, strategic thinker with strong leadership and relationship-building skills. Be part of a pioneering programme with the potential to scale and create lasting change across the UK and beyond.

Key Objectives:

•  Leading a multi-agency coalition to deliver an impactful, inclusive action plan focused on homelessness prevention.
• Supporting the design and delivery of local projects while aligning with national strategic initiatives.
• Overseeing progress, governance, and budgets with support from the Homewards team.
• Cultivating a culture of collaboration, inclusion, and innovation.
• Managing stakeholder relationships and providing line management for the Local Delivery Officer.

Knowledge and Experience:

• Experience in supporting projects or events.
• Familiarity with fast-paced, complex projects.
• Experience managing stakeholders.
• Relevant experience in the homelessness sector, charity sector, or local government.
• Experience involving those with lived experience of homelessness in project work.
• Proficiency in Word, Excel, PowerPoint, and Outlook.
• Familiarity with project management tools like Monday . com, MS Project, Smartsheet, Trello, or Salesforce.

Personal Qualities:

• Collaborative and efficient.
• Driven to make a positive impact.
• Highly organised with effective workload management.
• Self-motivated and flexible team player.
• Discreet with sensitive information.
• Motivated and eager to learn.
• People-oriented, able to work closely with diverse stakeholders.

Our Company & Culture:

The Royal Foundation is committed to equity, diversity, and inclusion, fostering a positive, safe, and respectful environment. We promote an inclusive workplace that values diverse perspectives and supports a culture of collaboration and curiosity. We encourage applications from people of all backgrounds.

If you have the relevant skills and enthusiasm for this role, we’d love to hear from you. Please apply with your CV and a one-page cover letter explaining your motivation and how you meet the required skills and experience by clicking ‘Apply’ now.

**Please note, we are currently interviewing for this role and are no longer accepting applications. All applications submitted from Monday 9th June will be placed into a holding space and be considered when/if we have further need for freelancers.**

We are looking for people to join our pool of freelancers, delivering our Transforming Spaces programme and helping us to deliver our ambitious project targets to ensure many more children and young people can have safe spaces to sleep, learn and play. We redecorate children's bedrooms, as well as local youth clubs and community centres which children rely on for support. The purpose of the programme is to provide children living in unsuitable accommodation with safe environments where they can sleep, learn, play, and grow.

Renovation projects are designed with support from The Childhood Trust’s pro bono interior design team at Katharine Pooley and completed in one day by a group of volunteers. There is growing demand from both communities who need our support and from volunteers who want to give their time to make a difference. 

Project days can be long - sites are based across London so can mean 8am starts and finishes after 6pm. 

Operations and Service Delivery Lead

London

£50,016 – £53,000

An exciting opportunity is available for a dynamic individual with a passion for providing excellent customer service and event management. The Education Directorate with our client is looking for an operations and service-delivery lead with the ability to lead a team and manage multiple complex workstreams, to join them in the Business development and education support team.

The Education directorate delivers a wide range of educational programmes for doctors of all grades. The portfolio includes one- and two-day workshops, their accredited programmes, commissioned programmes, online courses, podcasts, and Masters programmes in partnership with university partners.

They have wide portfolio including topics such as teaching, learning, assessment, feedback, supervision and communication skills. The directorate has a team of educationalists who design and deliver these programmes and a team of education coordinators and librarians who provide management and all aspects of learner support.

About the role

You will work closely with internal colleagues such as educationalists, project managers and administrators, as well as colleagues in finance, IT, HR, and communications. You will lead and manage a team, and you’ll be required to work collaboratively with a broader team of volunteer clinical faculty who help us develop and deliver our programmes.

You’ll work closely with the Head of relationships and engagement and the Projects and credentials lead, to ensure that the team support all areas of the business, including event management, projects, marketing and quality assurance.

You will make an impact every day by:

• Leading a busy and fast-paced team who deliver education coordination and library services for the directorate, role modelling positive attitude and collaborative working
• Taking responsibility for the team providing excellent customer service to learners, faculty and commissioners
• Taking ownership of providing high-quality written documentation, including templates for learner correspondence, reports for Boards and marketing copy.
• Working collaboratively with others in the directorate, and the finance team to manage budgets and operational accounts

About you

They’re looking for candidates with:

• Line management experience and an ability to lead, develop, motivate, and manage staff, delegating effectively.
• Strong communication skills including excellent writing skills
• Outstanding organisational skills and the ability to liaise and communicate confidently with a range of people, including senior external stakeholders.
• Ability to manage multiple complex workstreams at any one time
• Knowledge and experience of managing multiple events
• Knowledge and experience of setting and managing large budgets
•  Experience of planning and working to deadlines, using initiative, and working flexibly

Closing date: 23 June 2025

Interview date: 07 July 2025

Please note, they will be reviewing applications as they come in. Interviews could be arranged and roles could be filled before the advertised closing date, we would therefore encourage those interested to apply as soon as possible.

Our client positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.

Our client is all about our people – our members, staff, volunteers and leaders. They educate, influence and collaborate to improve health and healthcare for everyone and know they can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into their community people who represent the 21st-century medical workforce and the diverse population of patients they serve is a priority for them.