Delivery jobs
Age UK is looking for an experienced front-line customer service professional to join their Supporter Engagement Team as their Supporter Engagement Executive. You will act as the first point of contact for members of the public and our supporters, delivering the charity's strategic objectives through the delivery of outstanding customer service and complaint handling. You'll be joining a small friendly team of seven established Supporter Engagement professionals and will work closely with colleagues across the organisation, including our Fundraising and Campaigns teams.
This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in London (near Tower Hill tube station) and currently you'll be expected to attend the office at least once per month for mandatory team days, or more often as needs arise.
Shortlisted candidates will be invited to an in-person interview on Thursday, 29th May at our London office EC3N 2LB.
Age UK internal grade - 8L
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P
Experience
* Experience of working in a front-line customer service function within an office environment. (A), (I)
* Experience of complaint handling both via the phone and in writing. (A), (I), (T)
* Experience of using databases/CRM systems to update customer information. (A), (I)
* Experience of applying GDPR in a customer service role. (I)
Skills and knowledge
* Excellent written and verbal communication skills - able to adapt communication style according to the needs of the customer. (A), (I), (T)
* Understanding of data protection principles & GDPR. (A), (I)
* Demonstrate excellent attention to detail when processing personal data, taking card payments and handling customer queries and complaints. (A), (I), (T)
Personal attributes
* Ability to handle emotionally charged customer interactions and respond effectively towards customers who may display challenging behaviour. (A), (I)
* Ability to handle & prioritise multiple tasks and decisions and proactively seek solutions, sometimes without immediate support. (I)
* Demonstrate agility and flexibility in day-to-day work by being adaptable to take on tasks when required in order to respond to fluctuating volumes of inbound customer contact and workload. (I)
* Ability to work effectively with internal and external stakeholders to investigate complaints with professionalism, impartiality and diplomacy. (I)
* Demonstrate empathy and warmth when responding to customers in vulnerable circumstances both via the phone and in writing. (I), (T)
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
CVs will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please click here
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a creative communicator with a passion for impactful storytelling and seamless project delivery? Join our dynamic and vibrant Communications Team, where your ideas will shape campaigns that inspire, inform, and connect with purpose.
As our Marketing Specialist, you'll lead the delivery of strategic marketing projects from concept to execution across channels like email, print, web, video, and live events. You’ll collaborate with stakeholders, commission compelling content, and ensure everything aligns beautifully with our brand and mission.
Office-based in Fleet, Hampshire
*Hybrid working is offered as a benefit. You will work a minimum of 40% of your hours from Compassion House in Fleet, Hampshire, and the office is closed on Fridays. However, we reserve the right to vary those arrangements in future.
Hours: 35 hours per week
What We're Looking For
We're seeking a motivated Marketing Specialist with a passion for delivering standout campaigns. The ideal candidate will bring:
⭐At least 1 year of experience in a marketing role, with a solid grasp of marketing principles and the confidence to guide projects and advise stakeholders.
⭐Strong project management skills, demonstrating an organised, team-oriented approach with the ability to juggle multiple priorities, meet tight deadlines, and keep everything on track and on budget.
⭐Excellent administrative and digital skills, including proficiency in Microsoft Office (Word, Excel, PowerPoint).
⭐Hands-on experience creating effective marketing collateral across multiple platforms, print, digital, video, and more, all while staying within budget and timelines.t and timelines.
⭐A proactive, can-do attitude and collaborative spirit, committed to producing high-quality, impactful work.
⭐Personally committed to the Christian faith. You can read more about this in our Policy on Posts to be Held by Christians.
Bonus Points For:
- Experience working with external design agencies
- A qualification in Marketing or Communications
- Familiarity with print production processes (creative and high-volume)
- Working knowledge of Adobe Illustrator, Photoshop, and Premiere Pro
Are you ready to take on the challenge of playing a pivotal role in helping release children from poverty in Jesus’ name?
In return, you will get
- Flexible and sociable working environment
- Time in Lieu offered
- Pension scheme with 10% employer contribution
- Income Protection & Group Life cover
- Private Medical & Dental cover
- Celebrating life milestones such as, birthdays, newcomers, weddings, babies etc
- Weekly team prayers and devotionals
- Compassion updates and worship events
We work in 29 countries partnering with 8,600 local churches within communities experiencing poverty.



The client requests no contact from agencies or media sales.
Head of Grants
Are you a visionary leader who can turn ideas into reality? Do you have the drive to manage complex projects, inspire teams and create lasting impact on a national scale? Do you love giving charities money? If so, we want to hear from you!
This is a remote working role offering part-time hours, on a permanent basis.
Position: Head of Grants
Location: Remote/London
Hours: Part-time (4 days per week)
Salary: £50,000 - £55,000 pro rata
Contract: Permanent
Benefits Include: 25 days per year (pro rata – excluding bank holidays), employer pension contribution of 5% into a personal pension (which does not have to be matched by the employee)
Closing Date: 5pm 16th May 2025
About the Role
This role is key to shaping how the organisation maximises impact over the next 5 years, delivering on ambitions for the 2024-2029 Strategy. The aspiration is to help 10,000 young people at risk or experiencing homelessness, to reach their full potential.
By working with key players in the youth homelessness landscape, like-minded organisations, and embedding the voices and experiences of young people in this work, you will help maximise social impact and deliver £150m in social value by March 2029.
You will ensure the charity is the best possible grant funder in the field, thoughtful, diligent, transparent and efficient, as it works with the very best charities across the country deliver vital support to young people facing homelessness.
You will be in charge of grant programme design, development, and delivery in line with the new strategy. You will have the opportunity to work on new programmes and ideas, and to gather data and insight from this vital work (and other sources) that will help both future grant-making and our influencing work nationally.
About You
Whilst grant-making experience would be helpful, what truly matters is your ability to strategically lead and drive projects that deliver impact. You’ll be at the forefront of developing and delivering new programmes, ensuring they align with key targets while bringing innovative ideas to life.
This role is not just about achieving KPIs, it’s about leading teams to achieve results. You will have experience of delivering presentations, developing ideas and projects collaboratively, and using data-driven insights to shape future projects and influence decision-making at a regional or national level. Strong project management, monitoring, and evaluation skills are key in this role, as are those of team- and partnership- working.
If you are a senior leader looking for your next role, then we would love to hear from you.
About the Organisation
The charity has been around since 1986, created by and working with the UK property industry to try and harness a collective desire to do good. Since 2016, the focus has been exclusively on creating a corporate movement within and across the industry to tackle and end youth homelessness.
Additional Benefits
• Opportunities for flexible working
• Free annual Flu’ jabs and annual sight tests
• Cycle to Work Scheme (salary sacrifice)
• ½ day a month entitlement to volunteer for a charity of your choice, in work time
• Interest-free Annual Travel Card Loans
• A Professional Development Fund
• Commitment to wellbeing (we’re signatories of Mind’s Time to Change Pledge)
• An Employee Assistance Programme
• Private Health Insurance with Vitality (small employee contribution required).
You may have experience in other roles such as Grants, Impact, Grants and Impact, Head of Grants, Head of Impact, Head of Grants and Impact, Impact and Innovation, Director of Grants, Director of Impact, Director of Grants and Impact.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
The Mental Health Foundation is recruiting for a Senior Content Manager to join our Marketing and Digital Team.
Deadline: 5pm on Monday 26 May
Location: London
Salary: Starting salary £41,800, plus London Weighting of £3,285
Hours: Full-time (as part of our 32-hour week pilot and may revert to 35 hours after July 2025)
Contract type: This is 12-month maternity cover post
This exciting Senior Content Manager role will lead on the Foundation’s content strategy and the delivery of high-quality content across all our channels in line with our strategic objectives and digital strategy.
What does the role involve?
- Lead on planning, creating and scheduling content
- Manage the relationship with our community management agency to ensure our online communities are kept engaged and supported.
- Setting the standard and ensuring the high quality of all content produced at the Foundation.
What skills, knowledge and experience are we looking for?
- Experience of writing and delivering content and social media strategies.
- Significant experience of planning and delivering extensive social media campaigns for large audiences.
- Experience of writing, creating and deploying a range of content for different audiences across digital channels, including website, email and social media.
- Ability to convey complex information and stories simply and effectively.
Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.
About us
Since 1949, the Mental Health Foundation has been the UK’s leading charity for everyone’s mental health.
Our vision is for a world with good mental health for all. With prevention at the heart of what we do, we aim to find and address the sources of mental health problems so that people and communities can thrive.
We will drive change towards a mentally healthy society for all, and support communities, families and individuals to live mentally healthier lives, with a particular focus on those at greatest risk.
The Foundation is the home of Mental Health Awareness Week.
How to apply
If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application form by clicking 'Redirect to recruiter'. Please note that all sections of the application form should be completed as CVs alone will not be accepted. Applications will close at 5pm on Monday 26th May and we are unable to accept late applications. Interviews are planned for Friday 6th June.
We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.
If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.
We are currently operating mostly digital recruitment (including interviews via video conferencing). We have moved to a hybrid working model of a minimum of 2 days per week in the office and the rest working from home for full time staff, pro rata for part time staff.
We look forward to hearing from you!
Our vision is good mental health for all.

The client requests no contact from agencies or media sales.
Neshomo is a charitable organisation dedicated to supporting Jewish adults across Greater Manchester who are living with moderate to severe mental health challenges. We are seeking a compassionate, driven, and experienced Clinical Director to lead and shape our growing services.
About the Role
As Clinical Director, you will work closely with the trustees to oversee and develop the delivery of our befriending services, including our newly funded enhanced befriending project. This pivotal role combines leadership, service development, and operational oversight.
You will:
- Represent Neshomo in external meetings and organise community-facing events
- Use your digital and organisational skills to manage databases, office systems, and social media
- Work alongside our grant-writing and admin team to support ongoing funding and compliance
About You
We are looking for a well-qualified and experienced mental health professional with:
- Excellent interpersonal, managerial, and communication skills
- Competence in using office software, databases, and managing social media channels
All appointments are subject to an enhanced DBS check.
Please apply with your CV and contact details for two referees
Our full job description is available on request.
The client requests no contact from agencies or media sales.
We are looking for an experienced and successful Trusts and Philanthropy Manager, who will play a key role in the delivery of Farm Africa’s ambitious fundraising strategy. You will have a proven track record of securing large grants and donations through researching and developing prospecting pipelines.
You will also be an excellent account manager with experience in building relationships with donors that result in long-term partnerships.
Excellent written and verbal communication skills are a must, as you will need to be able to present Farm Africa’s work persuasively and appropriately to diverse audiences.
You will be highly organised and able to juggle a varied and busy workload, working independently and as part of a close-knit team.
If you are interested in this role more information and details of how to apply can be found on the jobs page of our website.
The deadline for applications is 9:00 a.m. on Tuesday, 27th May, 2025.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role is ideal for someone who enjoys being at the heart of an organisation’s operations—helping to keep the corporate services team running smoothly, so that our Education and Supporter teams can focus on delivering impact through our programmes.
Both nationally and internationally, public discussion and political debate are increasingly polarised and divided. Social media, fake news and new technologies such as AI can create echo chambers, where claims pass unchallenged, and different views are hard to find. The English-Speaking Union shows that there is a more constructive and collaborative path. The ESU was founded in 1918 to build greater understanding and friendships between people and nations. We are an educational charity with international reach, with an ESU in over 50 countries. Today our work is focussed on training young people in oracy – speaking and listening skills, in critical thinking and self-expression - to build skilful communicators and engaged citizens and leaders.
The English-Speaking Union and our work is more important now than ever.
The Corporate Services team provides essential strategic and operational support across the organisation. Our governance function oversees compliance, risk management, and performance frameworks. The finance team manages budgets, financial planning, and reporting. All of this contributes to effective decision making. We are also responsible for looking after our properties, which includes maintaining oversight of two commercial leases, and maintaining Dartmouth House which is a grade II* listed events venue and our Head Office in Mayfair.
Purpose of this role
The Business Support Administrator will provide high quality support to the Board of Trustees and its sub-Committees, and the Chief Operating Officer. This role will work closely with the Executive Assistant to the Director General.
Responsibilities and Expectations
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Provide high-quality administrative and organisational support to the Chief Operating Officer, helping to ensure smooth day-to-day operations.
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Coordinate the preparation and timely circulation of agendas, papers, minutes and action logs for Board and Committee meetings.
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Monitor and report on progress against Board and Committee actions, ensuring timely follow-up and delivery
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Support the delivery of the annual Board effectiveness review, gathering feedback and helping to implement improvements.
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Assist with the planning and delivery of the annual external audit, working with colleagues and auditors to meet key deadlines.
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Maintain key registers including the Gift & Hospitality Register, Declarations of Interest, and compliance trackers.
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Facilitate due diligence checks as needed, liaising with legal advisors to ensure accuracy and compliance.
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Maintain the organisation’s contract register, tracking review dates and supporting internal contract reviews and renewals.
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Deliver one-off projects and provide flexible support across the Corporate Services team as required.
Skills and Experience
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A track record of providing secretariat support, including minute taking.
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Excellent administrative skills, highly organised with very good attention to detail.
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A tactful and conscientious individual who can navigate through complex situations
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Understands the importance of maintaining confidentiality
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A good understanding of charity governance.
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Strong written and oral communication skills.
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A motivated self-starter who can quickly translate issues into solutions.
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A team player who can quickly build trusted relationships at all levels.
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Strong communication and interpersonal skills.
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Can confidently and professionally challenge and hold people to account.
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The ability to manage several projects simultaneously whilst working at a high standard.
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Excellent IT skills including Microsoft Office.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re excited to offer a fantastic opportunity for a LifeSupply Facilitator to join our passionate LifeSupply Team at Causeway. As LifeSupply Facilitator, you will play a vital role in distributing material assistance to service users at Causeway.
You will assist the LifeSupply Coordinator in organising and fulfilling donations of useful items such as bedding, sim cards and clothing to our service users; whilst also assisting on the smooth fulfilment of the Glasspool grant. This includes ensuring trackers are organised, up to date and meet the requirements necessary, whilst liaising with advocates about their applications.
A key part of the role will be working from the storage unit in Hillsborough, Sheffield, photographing and valuing incoming donations of stock, along with LifeSupply volunteers, to keep the LifeSupply platform up to date with donations for the service users to choose from. The role will be split 50% in the storage unit, physically packing orders, photographing donations and organising the space, and 50% laptop-based work, completing Glasspool applications, valuing donations and maintaining trackers, which can be conducted at home or in the office.
You will contribute on improving service user’s access to material assistance during their time at Causeway. Your work will help ensure that every service user has access to items which will improve their quality of life, such as clothing and homeware, and bridge the poverty gap that they often face.
Responsibilities:
Storage Unit Based
Facilitating donations of items from the moment the donation is offered to Causeway to the donation being distributed to a service user which includes:
- arranging delivery or collection of the items,
- counting and tracking the items, photographing the items,
- valuing the items,
- adding them to the LifeSupply platform,
- distributing them to a service user.
Ensure that Health and Safety and GDPR procedures are followed whilst working in the storage unit and distributing the donations to service users
Lone-working or working with volunteers in the storage unit
Laptop based
Facilitate the Glasspool grant by:
- processing applications,
- liaising with advocates o discussing and problem-solving complex applications with the LifeSupply Coordinator to find the best approach
Valuing items of stock in LifeSupply by following process and procedures to meet the requirements of the Auditors and the Finance team
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Young Person Advocate and Bereavement Support Practitioner
Hours: 35 hours per week
Rate: £31,500 per annum (plus £2k London Weighting if London based)
Reporting to: Bereavement Support Service Lead
Base: Flexible hybrid working between home and one of Child Bereavement UK’s Centres in Widnes, Birmingham, High Wycombe, London or Glasgow
About Us
Child Bereavement UK helps families to rebuild their lives when a child grieves or when a child dies.
We support children and young people (up to the age of 25) when someone important to them has died or is not expected to live, and parents and the wider family when a baby or child of any age dies or is dying.
We provide training to professionals in health and social care, education, and the voluntary and corporate sectors, equipping them to provide the best possible care to bereaved families.
About the Role
Child Bereavement UK has an exciting new opportunity for a Young Person Advocate and Bereavement Support Practitioner. This is a split post working primarily as a Young Person Advocate. The post holder will lead on the development and delivery of support for young people and the professionals that work with them by ensuring that young people have a voice and influence in the development of Child Bereavement UK’s Services across the UK.
In addition, as a Bereavement Support Practitioner, the post holder will be providing bereavement support to individuals, couples, families and in group settings, when a baby or child of any age has died or is dying, or where children or young people up to the age of 25 are bereaved.
Child Bereavement UK offers a generous package of benefits including an employee assistance programme, 5% pension contribution and life assurance scheme.
Applicants should have a recognised, health, social care, or counselling qualification, experience in working with children, young people and families, excellent communication skills and be passionate about supporting bereaved families and those whose roles bring them into contact with these families.
The successful candidate will be required to complete a DBS check.
Closing date: Monday 2 June 2025
Interviews: Wednesday 11 June 2025
First interviews will be held on Teams or Zoom.
Those candidates that are selected for a second interview will be required to attend an in person interview.
Applications will be reviewed, and interviews offered, on an on-going basis. We reserve the right to close the role prior to the closing date, should a suitable applicant be found, so please submit your application as soon as possible.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
The Charity is committed to creating a safe and welcoming atmosphere for everyone, and one that challenges all forms of oppression or discrimination including those based on age, gender or gender reassignment, marital or civil partnership status, pregnancy or maternity leave, disability, race (which includes nationality, citizenship, ethnic or national origins), religion/faith or belief, sexual orientation (collectively known in law as the ‘protected characteristics’), as well as any oppression or discrimination based on other physical characteristics or impairments, occupation, income, wealth, or unrelated criminal convictions.
No agencies please.
Who are we?
Founded in 1996 as the Sleep Apnoea Trust Association, a charitable incorporated trust, we're a patient support charity run mainly by volunteer patients
Be a part of our mission in working to improve the lives of sleep apnoea patients, their partners and families
Key duties and reponsibilities:
Management Role
· Based on the policies of the charity as defined by the Trustees Board (created Oct 2022 AGM), manage the affairs of the charity with due respect for its heritage, status and independence.
· Within those defined policies, take decisions that allow the development of its business activities, liaising with other Trustees as necessary, and report to the Trustees on a regular basis.
· When necessary, liaise on allocation of duties to other Trustees on a cooperative basis.
· Represent the charity at occasional public events and meetings with collaborative partners and in negotiations, e.g. NICE, ARTP, Sleep Clinics.
· Act as main point of external contact and manage that contact as appropriate.
· Take purchasing decisions within the defined responsibility of the position.
· Modernise and develop the SATA business on as cost efficient basis as possible — goal is generally self-financing.
· Explore business opportunities as appropriate.
· Identify risk, consult with other officers and recommend action for Board decision.
· Finalise move to paperless operation.
Administrative Duties
· Arrange Trustee Board Meetings.
· Manage Membership Database.
· Administer Membership Renewals.
· Register & acknowledge new memberships.
· Handle resignations, deaths and other membership issues with appropriate respect.
· Acknowledge Donations.
· Administer Gift Aid claim with Treasurer.
For the full job description and further information, please refer to the attachement below.
The client requests no contact from agencies or media sales.
Deafblind UK supports people who have both sight and hearing loss. You’ll be welcomed into our big family of clinical, operational and administrative staff who are all passionate about making life better for our members. Working for Deafblind UK is flexible and friendly. We support a healthy work-life balance and from the moment you join us, you will be fully supported by the wider team. You will also get a generous annual leave allowance and access to our Westfield Health Cash Plan.
We are looking to recruit a full-time officer to join our Charitable Services team delivering employability support for individuals with a sight and hearing loss across Greater London.
We are seeking a good self-motivated planner with experience of employment services who can develop our delivery of the service across London, helping people to identify and reach their chosen goals. You will have a good track record of delivering support in one to one situations and also in group settings, both face to face and online. You'll also need to be an effective networker who can create and maintain relationships with a wide range of partner organisations.
The people we support have varying degrees of sensory loss, from the mild to the more profound. We are committed to respecting and celebrating the unique personalities and aspirations of each individual as we work with them to identify the most empowering bespoke action plan for them.
Please note that prior experience of working with people with sensory loss is helpful but not essential for this role, as all relevant training will be provided.
Contact us for further details of the job role on 0800 132 320.
The Company
We support people who have combined sight and hearing loss which affects their access to information, mobility, and communication. We help them to live with their condition and to build their confidence and independence.
Deafblindness affects everyone in different ways. Some people might have mild sight and hearing loss whereas others can’t see or hear anything. It can be isolating and lonely and can lead to mental health issues - but it’s far more common than many people realise. Around 450,000 people are affected by sight and hearing loss in the UK.
Schedule:
- Day shift
- Weekdays
Work authorisation:
- United Kingdom (required)
Work Location: Office based in central London with regular independent travel across Greater London required.
Application Instructions
To apply please provide a CV and one page cover letter demonstrating your previous experience and suitability. AI generated letters will be overlooked.
We support people who have combined sight and hearing loss which affects their access to information, mobility and communication.

The client requests no contact from agencies or media sales.
Marketing Officer
Salary: £30,824 per annum
Contract: Permanent
Hours: 37.5 hours a week
Work Pattern: Monday to Friday. Some weekend working will be required (approximately 1 in every 4) as part of the Duty Management Rota
Location: London Wetland Centre
About The Role
The London Wetland Centre has an exciting opportunity for a Marketing Officer to join to the team. This role will help drive visitation to London Wetland Centre, raise brand awareness and increase engagement across social media platforms.
The role will focus on creating engaging content, delivering PR, and collaborating with internal teams to deliver agreed marketing and communications activities.
Key responsibilities include:
- Working closely with the Senior Visitor Marketing Manager to create multi-channel marketing campaigns that drive visitation to London Wetland Centre and enhance WWT brand awareness.
- Creating and delivering the centre’s PR activities, maximising local and regional media opportunities by developing excellent media contacts, creating engaging copy for editorial coverage, and supervising media site visits.
- Managing all social media channels and creating engaging content to, drive visitation, promote events, and engage visitors with our conservation work.
This is a full-time position working 37.5 hours a week, Monday to Friday. Some weekend working will be required (approximately 1 in every 4) as part of the Duty Management Rota.
About You
We’re looking for an enthusiastic and digitally-focused Marketing Officer.
You will possess the following attributes and skills:
- Excellent written and verbal communication, with experience of writing content for different audiences and platforms, from social media to PR
- Creative thinker with an eye for the latest trends, and the ability to innovate
- High levels of planning skills with effective prioritisation, balancing deadlines and workloads
- Exceptional interpersonal skills and the ability to build relationships with a wide range of stakeholders
The post holder should be educated to degree level, or be able to demonstrate equivalent experience, ideally in a business or marketing related discipline. They will also have demonstrable experience of digital marketing, social media management and media relations as this is essential to the role.
About Us
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.
Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.
Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?
Why you’ll love working at WWT
- Wake up every day knowing your work is helping to restore wetlands, and our world
- Be surrounded and inspired by our team of passionate, dedicated people
- 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
- Free entry to all our wetland centres, including your family
- Free car parking and secure bike storage areas
- Colleague discount on shopping and memberships
- Cycle to work scheme
- Contributory pension scheme
- Life Assurance of three times your salary, for peace of mind for your loved ones
- Independent personal, workplace and financial advice from Care first
Closing Date: 1st June 2025
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
WWT is an equal opportunities employer and all applications will be considered solely on merit.
No agencies please.
Restore Wetlands and Unlock their Power





As a Dementia Adviser, you will have the rewarding opportunity to provide support, information, and guidance to people with dementia and their carers; helping to maintain their independence, improving their sense of well-being, and putting them in more control of their lives. This Dementia Adviser role offers the opportunity to make a meaningful difference to people affected by dementia in Belfast. The role will include information programmes (CrISP) and peer support groups for people with dementia carers, and dementia support.
Your role as a Dementia Adviser will include:
- Planning, administration and delivery of an information programme for carers in the Belfast area and group facilitation of number of peer support groups for people with dementia and carers (this will include a monthly evening carer support group, and evening information programmes every 2-3 months, subject to need and contract requirements)
- Improving people’s sense of well-being, enabling them to have more control over their lives
- Assisting with the identification of needs, providing information and access to relevant services
- Supporting people affected by dementia, families and carers to access vital services, and processing referrals into the local services
- Promoting local and national services and building relationships with a range of health and social care professionals
The Dementia Adviser will be the role manager for a team of volunteers who support the local services. The successful candidate will also be required to provide support as required with other services throughout Northern Ireland and may provide support within the dementia support service as required. The role is funded by the Belfast Health and Social Care Trust.
Please note that local team meetings currently take place on Wednesday.
Interviews will take place on the 12th June.
We are looking for someone with:
- Experience of planning, delivery and evaluation of group services
- Confident presentation skills, both in-person and online
- Understanding of dementia and the needs of those living with dementia and their carers would be an advantage but if you have had experience supporting with other diagnosis or support requirements this would be taken into consideration.
- Able to network effectively and collaborating with other professionals, both internally and externally, to achieve a positive outcomes for people.
- Ability and interest in supporting people to maintain their independence, improve their sense of well-being, and help them take more control of their lives.
- Experience of volunteer management, including volunteer recruitment and support, who will support with delivery of the local services
- Good IT skills, experience working with databases and virtual meeting software (Teams / Zoom).
- Excellent organisational skills as the role has administration responsibilities.
- The ability to travel across local area independently when required.
The successful candidate will work within the Belfast trust area. The role is community-based, meaning that the staff member will work from home or within the community as the role requires. The successful candidate will be eligible to claim mileage from the boundary of the trust area and travel within the trust area. If the successful candidate lives within the Belfast trust area, they will be eligible to claim travel within the trust area relating to the role. If the successful candidate lives outside the Belfast trust area, they will be eligible to claim travel within the trust area relating to the role only when they reach the trust boundary.
As the Dementia Support Service reflects the needs of the people we support, you will be required to work some evenings and weekends.
Join a dynamic, fast-paced and growing social enterprise as the local manager for our new Leeds team - helping us to support young people across the Leeds City Region and the North of England to develop their skills, confidence and connection to purpose. You will play an integral part in Unloc’s mission to develop young people as changemakers; focused on building relationships with local stakeholders, managing the programme facilitation team & delivering programmes directly to young people.
You’ll be joining an organisation that believes every young person can be a changemaker. By developing young people’s skills and confidence, we empower them to shape their lives and the world around them.
Unloc continues to grow its impact; working with schools and colleges across the country. We have established teams, offices and community programmes in both Portsmouth and London - and we’re excited to add Leeds to that mix, as part of our strategic plan to reach 40,000 young people a year by 2027.
The new local manager in Leeds will lead the charge to grow our presence and impact within local communities in Leeds and beyond. You’ll create powerful connectivity with schools, colleges, businesses, local authorities and public sector partners to help us deliver on our mission.
At the same time, you will walk-the-walk by being part of our front line facilitation team; delivering innovative and exciting programmes with young people across our network of schools, colleges, businesses and community organisations. We deliver a broad range of programmes that develop young people’s skills, confidence and connection to purpose - they come under four key headings; Entrepreneurship, Leadership, Youth Voice, and Careers and Employability.
Unloc programmes for young people are unique. Our facilitators use innovative learning tools, both digital and physical, to create engaging events and experiences that young people will truly remember. They champion young changemakers and celebrate their successes, believing in the power of young people. You will play a critical role in growing our unique programmes in the Leeds City Region and beyond.
If you are excellent at delivering engaging experiences for young people, building effective teams, creating a network of likeminded stakeholders, and are compelled by our mission to support young people to be changemakers... we want to hear from you!
What We Offer
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A fun, driven and passionate team.
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A fixed term post with a view to extending the contract.
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Technology including a MacBook, iPhone and relevant accessories to make your working life easier.
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Growth: we invest in individuals and are an ambitious organisation.
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The opportunity to work with amazing young people.
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A flexible approach to working life and 39 days holiday, including Bank Holidays, your birthday, and a company shut down period at Christmas.
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Access to PerkBox, an external employee benefits & rewards scheme.
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A workplace pension scheme whereby the employer contributes 3% of total employee earnings, rather than the legal-minimum of 3% of employee earnings above the threshold.
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A comprehensive mental health support scheme for you and your immediate family through Health Assured including the Wisdom app.
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A full year of team-building and CPD opportunities.
All appointments are subject to pre-employment checks returning satisfactory results including an Enhanced DBS Check, a social media check and Right to Work checks. We carry out these checks as an organisation that undertakes ‘regulated activity’ as defined by the Safeguarding Vulnerable Groups (SVG) Act 2006. Please note that such checks will include both spent and unspent convictions. Any candidate with convictions relating to offences against children or other vulnerable people will be deemed as unsuitable to work at Unloc and any job offer will be made on this basis.
The recruitment process is outlined in Unloc’s Safer Recruitment Policy available on our Website.
Where You’ll Be Delivering Our Mission
Most of the time, you’ll be based from our brand new Unloc Leeds office space in the city centre, or delivering programmes in Schools and Colleges in the Leeds City Region.
You’ll also be out and about delivering programmes to our partners in other areas across the North of England. Occasionally, you will travel to London or Portsmouth (our HQ) to spend time with other teams. You will likely have more travel in your first three months as part of your induction programme. Of course, any travel costs outside of commuting to/from the Leeds city centre office will be covered, alongside an allowance for meals and accommodation.
Key Responsibilities
Supporting the implementation of the Unloc Leeds Strategy
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Working in partnership with the Senior Team to ensure the delivery of the Unloc Leeds strategy. This includes;
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Building new relationships with local schools and colleges.
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Facilitating free-to-access Changemaker Challenge days for local schools in Leeds.
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Delivery of workshops and presentations, attendance at events to to promote Unloc’s programmes and initiatives to schools, colleges and community groups.
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Working in partnership and building new stakeholder relationships
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Liaise and act as a primary point of contact for current key stakeholders to promote Unloc’s work. This will include Local Authorities, Education Trusts, Businesses and Community Interest Groups.
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Implement engagement strategies to build deep and meaningful new relationships with key stakeholders and people - developing advocacy for Unloc and our mission - and garnering insights into their challenges and priorities.
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Represent Unloc in external meetings, conferences and networking opportunities - building relationships that could support our efforts to generate new income.
Organise, plan and facilitate changemaker projects and programmes
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Organise, plan and facilitate bespoke changemaker events (with support from the Operations and Quality teams) for individual businesses, grant giving bodies, schools & colleges. These will span all four of our programme pillars; youth voice, leadership, entrepreneurship, and careers and employability. This generally involves designing agendas, booking speakers, managing event resources, actively leading individual sessions, briefing event support staff, liaising with key points of contact and managing attendance from multiple schools, colleges and partners.
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Examples of our school and college programmes include our 12-week Leadership Academy, Student Union training, Enterprise Days, Skills for Success Days, and public speaking & debating courses. You can read more about these on our website programmes page.
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Examples of recent bespoke business driven programmes include our Burberry/Verizon Women in Tech programme, the Palo Alto Skills for Success project, and Marketors’ Trust Changemaker Days. You can read more about some of these on our website blog.
Managing staff
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To line-manage other members of staff in line with Unloc’s People Management Approach. This includes:
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Providing wrap around support to individual team members when they require it.
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Promoting a culture of excellence in programme management and facilitation.
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Ensuring that facilitators you manage operate in line with Unloc’s policies, procedures and practices whilst instilling Unloc’s core team values.
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Maintaining a working knowledge of each staff member’s portfolio and current progress on programmes and providing a source of accountability.
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Holding regular check-in meetings with team members.
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Carrying out formal progress review meetings with team members every 6 months.
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Dealing with staff member HR requests and scenarios such as flexible working, holiday requests, sick days, etc.
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Supporting staff members to make progress against their CPD plans.
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Providing praise and encouragement to staff members, and formally recognising and sharing excellent practice.
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Providing additional support and opportunities for students
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Providing support and additional opportunities for young people you work with where possible, including the promotion of Unloc+ (unloc.online/oppportunities)
To support other Unloc projects
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To aid other Unloc projects as and when required by the team (in consultation between you and your line manager).
Person Specification:
Qualifications
Essential: GCSE Maths and English at grade 9-4 (A*-C) (or equivalent e.g. International Baccaluareate).
Essential: A-Levels at grade A*-C (or equivalent e.g. BTECs or T-Levels).
Desirable: A Bachelor's Degree in a relevant subject (or equivalent industry/sector experience).
Desirable: A recognised qualification or chartership in management e.g. CMI
Experience and Knowledge
Essential: Previous knowledge, experience and connections across the youth and education sectors across Leeds.
Essential: Previous work with young people (e.g. youth work, education, activity centre).
Essential: Previous experience of managing other staff members.
Desirable: Previous experience of youth engagement and empowerment.
Desirable: Previous experience working in a social enterprise environment.
Abilities and Skills
Essential: High-level writing skills.
Essential: Ability to network and manage partner relationships.
Essential: Ability to prioritise and manage own workload.
Essential: Ability to manage a budget.
Essential: Ability to work as part of a team and independently.
Desirable: High level of skill when using Google Workspace.
Desirable: Ability to maintain a professional online image on social media platforms, especially LinkedIn and Instagram. This includes promoting Unloc’s work and opportunities for young people.
Other
Essential: Passion for young people!
Essential: Willingness to undertake staff training and development as required.
Essential: Willingness to travel across the North of England and occasionally further afield to London and Portsmouth.
Desirable: Car driver with a clean UK driving licence.
The client requests no contact from agencies or media sales.
Job Description
Science communication sits at the heart of everything we do at CSC. In this role, you’ll continue to deliver inspiring STEM engagement first-hand at our venues, while also leading and developing our dynamic team of Science and Weekend Communicators.
Your goal is to ensure that every visitor enjoys a high-quality, meaningful experience — one that stands out as one of the most positive and memorable STEM encounters of their lives. Achieving this means cultivating a team that feels confident, supported, and genuinely excited to come to work each day.
You will foster a collaborative and supportive team culture, taking responsibility for training schedules and rota management. While maintaining a proactive, can-do approach to service delivery, you’ll also keep a close eye on team capacity — raising any concerns and suggesting solutions to management in a timely and constructive way.
Working closely with the Visitor Experience Manager and the Outreach and Innovation Manager, you’ll motivate your team to maintain high standards across all CSC sites and actively encourage visitors to take advantage of engagement opportunities — from membership sign-ups and events to charitable donations and shop visits.
Key Responsibilities
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At both our main Cambridge centre and outreach venues, empower your team to deliver exceptional visitor experiences — creating positive STEM moments that have the power to inspire and transform.
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You are an active member of your team, delivering public, school, and community STEM engagement alongside the Science and Weekend Communicators.
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You take ownership of the Science and Weekend Communicator training calendar, working closely with the Product Development Officer and Visitor Experience Manager to schedule training in areas such as product knowledge, health and safety, and risk mitigation. You ensure strong training coverage across the team, supporting members to attend sessions promptly and make the most of the learning opportunities they provide.
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You take ownership of your team’s rota, oversee their logistics, and ensure their commitment to maintaining clean, organised, low-risk venues and well-prepared science communication kits.
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You work with the Visitor Experience Manager and Outreach and Innovation Manager to plan your team’s activities at least two months in advance, while remaining responsive to any circumstances that require swift rota adjustments.
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You coordinate feedback from your team on stock replenishment for science communication kits and ensure timely communication of these needs to the Delivery and Sales Administrator.
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Ensure the team is actively discussing and capturing insights about CSC audiences and the effectiveness of our interventions through observation, as well as formal and informal feedback.
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Ensure our venues are kept clean, tidy, and low-risk, with a prompt and effective response to any unforeseen circumstances.
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Ensure the team completes and archives risk assessments, and that any incidents are promptly resolved, handled effectively and considerately, and properly reported.
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Support your team in understanding and managing their capacity during both busy and quieter periods, and encourage individuals to assist the Product and Community Development teams when they have availability.
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Ensure your team is well-versed in how to promote CSC’s products, services, and charitable mission — and that they do so actively and confidently.
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Stay up to date with STEM news and best-in-class science communication practices across the sector.
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Foster a positive team and organisational culture that is open, communicative, considerate, and respectful of others.
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Ensure necessary administrative work is assigned within your team and delivered on time, including:
○ Completion of necessary event organisation planning documents and systems;
○ General reporting and action to ensure the equipment is maintained;
○ General reporting and action to support the maintenance of quality and accuracy of content;
○ Identifying training needs, and completing and recording training as soon as practical.
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Undertake other tasks and duties as reasonably required from time to time, such as capturing content for CSC’s social media channels.
Person Specification
Essential Criteria
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At least 3 years’ experience as a Science Communicator
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Clear understanding of the operational processes and training needs for an effective Science Communicator team
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A reliable, detail-oriented, and responsive manager who supports individual team members, encourages creative thinking, and helps them bring their personality into their work
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Maintain a constant focus on improving processes, actively implementing changes where appropriate, and consulting with management when proposed changes may be significant or disruptive
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A clear vision for developing the skills, confidence, and overall effectiveness of your science communication team
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An eye for identifying compelling case studies and media content — including quotes, photos, and videos — to support the Marketing & Communications Manager in promoting CSC and showcasing your team’s excellence
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Excellent verbal and written communication and presentation skills
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A people person: interested in individuals, skilled at active listening and responsive to interests and needs of young people and the adults in their lives
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Driven to deliver timely, high-quality outcomes in everything you do
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A commitment to equity, diversity, and inclusion
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A passion for keeping up-to-date on worldwide developments in science, technology, engineering and maths
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Confidence in handling questions across a broad range of STEM topics
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Strong teamwork skills, enabling you to collaborate effectively with colleagues across the charity through conversations, projects, meetings, and other joint efforts.
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An ability to organise your own time and prioritise tasks as well as to adapt to changing priorities and to respond quickly to requests
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Willingness to learn new things and take initiative through independent research.
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Computer literate
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Achieve a satisfactory enhanced DBS check
Desirable Criteria
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Experience in science communication or working with diverse audiences, including families, adults, and children
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Customer service skills and experience
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Level 3 or equivalent qualifications in a STEM subject
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Full clean driving license
Working Conditions
The primary locations for this role will be Cambridge Science Centre's Head Office at 44 Clifton Road, Cambridge, CB1 7ED (assigned desk or workspace) and the Cambridge Science Centre at Trinity Centre, Cambridge Science Park, CB4 0FN (hotdesking model).
Working one weekend every three weeks, depending on Centre capacity. CSC plans rotas at least 4 weeks in advance to avoid consecutive weekend commitment where possible to do so.
In addition, there will be frequent travel (primarily driving with a company or hire vehicle) to the semi-permanent centre (Inspire Wisbech Centre, Wisbech, PE13 1AR) and, on occasion a variety of locations across the East of England, including schools and community venues, which will include occasional overnight stays.
We offer the option of flexible hybrid working where and when possible, when not delivering sessions.
Advancement Opportunities
Science Communicators and public engagement are at the heart of everything CSC does — and in this role, you lead that vital team. You’ll develop and refine your skills in how to deliver impactful STEM engagement across a variety of environments and audiences, adapting style, content, and operational approaches as needed. You’ll also play an active role in shaping how we communicate the value of our work to the wider world.
The breadth of this role offers diverse opportunities for career development. CSC invests in all staff through a structured career planning framework, which includes training, leadership opportunities, and the chance to develop audience and technical specialisms. Opportunities for individual growth are reviewed annually as part of this ongoing commitment.
Standard working hours are 7.5 hours per day
Parking and bike storage are available at both CSC locations.
Benefits include:
● 25 days annual leave, plus Bank Holidays
● Mental health support in partnership with BetterHelp
● Contributory pension scheme
Recruitment Process and Timeline:
To apply for the position of Engagement and Logistics Lead at Cambridge Science Centre, please submit your CV and a Cover Letter explaining why you are interested in joining the Centre and how your skills and experience align with the role.
At CSC, we’re committed to equity, diversity and inclusion in all areas of our work. We actively welcome applications from people of all backgrounds, especially those underrepresented in science engagement.
The client requests no contact from agencies or media sales.