Delivery manager jobs

Assessment Centre: 3rd of February in-person at our Birmingham Centre

Join The King's Trust as a Delivery Manager and play a pivotal role in transforming lives. You'll oversee the design and delivery of youth programmes, including procuring partners to help us run programmes that build confidence, skills, and pathways into education and employment for 16–30-year-olds in Birmingham.

Collaborating with a passionate team and partners across the country, you’ll lead frontline delivery, ensuring high-quality, inclusive, and impactful services that meet the diverse needs of young people. This role will involve leading our Get a Job and Development Awards programmes across Birmingham. 

If you're an inspiring leader with a passion for purpose, strategic mindset, and proven experience managing people, programmes and partnerships, this is your chance to make real change happen. At The King’s Trust, you’ll not only help shape futures but grow your own in an inclusive, values-led organisation that champions diversity, equity, and personal development every step of the way.  

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Delivery Manager - Birminghams? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Delivery Manager - Birminghams! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Age UK is hiring a Funded Delivery Manager to successfully manage the delivery of funded programme, projects and activity. This role will work closely with Age UK Network Partners and National Services to deliver high impact services, and with other internal and external stakeholders to ensure whole funded activity delivery is achieved.

You'll ensure that key deliverables and contractual obligations are met within a robust delivery management framework, planning for delivery using appropriate tools, and developing these plans across internal stakeholders involved in the delivery of the activity. You will ensure activities progress according to plan, adapting and reforecasting plans as required. The role will be responsible for budget management of specific contracts and grants, ensuring regular reporting is in place as required for the delivery of restricted activity

We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office (EC3N 2LB) - currently at least once a week and may involve travel across the UK. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.

Please note this role is being offered as a Fixed Term Contract (12 months)

Age UK internal grade: 6L

Last date for applications Wednesday 14th January 2026.

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

Experience

• Track record of successful project and activity delivery within a fast-paced complex organisation. A, I
• Experience of whole project lifecycle, design, set up, delivery and close down. A, I
• Experience managing grant agreements and contracts, working with a range of funding bodies and reporting requirements. A, I
• Experience of working collaboratively in a complex environment, building networks with a diverse range of people and managing cross-divisional and cross-organisational work. A, I
• Experience of proactively managing risk and budgets on funded activity, working with stakeholders to implement mitigations and controls. A, I

Skills and Knowledge

• Excellent organisational and planning skills, with demonstrable project and delivery management experience. I
• Excellent communication skills including both verbal and written, with a wide range of audiences at all levels, through a variety of means. A, I
• Ability to analyse and solve problems. I
• Ability to influence, negotiate and facilitate both internally and externally as necessary to secure progress towards goals. I
• Excellent team working and interpersonal skills with proven ability to network and build effective working relationships and partnerships. A, I
• Ability to plan and prioritise own workload to meet deadlines. I
• Keen understanding of the issues facing older people. A, I

Personal attributes

• Confident dealing with people from different levels and backgrounds. I
• Able to work flexibly as part of a team. A, I

Great to haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

Experience

• Experience of managing activity related to the delivery of services for older people in a federated, or national delivery structure. A
• Knowledge of the role of statutory, voluntary and private sectors in the relation to service provision for older people. A

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
• Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
• Car Benefit scheme, Cycle to Work scheme
• Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free. (subject to affordability)
• Blue Light Card scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

For a full list of benefits please visit our website.

We are recruiting for a Service Delivery Manager to lead our delivery at HMP Ranby and HMP Moorland.

Hours: Full time — 35 hours per week (the option of part time hours is available)
Salary: £33,437
Location: Primarily working in prisons in in East Midlands, including HMP Ranby and HMP Moorland, with occasional office based work in London and some opportunity for home-working.

The Service Delivery Manager role is ideal for someone who thrives when building relationships with young people, is highly organised, and has the passion and drive to achieve outcomes in challenging environments. This is an exciting on-the-ground position, working mainly within prisons in East Midlands, but as part of a team working in prisons nationally, as well as in the community in partnership with other organisations. You will be responsible for engaging young people in prison and in the community to participate in Spark Inside’s life coaching workshops and one-to-one coaching. You will also manage our team of freelance coaches and play a key role in project management and smooth running of our coaching programmes.

To succeed in the role, you will need to build and maintain relationships with people at all levels in the criminal justice system including prisoners, prison staff of various levels and commissioners. You will also work in partnership with Youth Offending Services, the National Probation Service in the community, and other organisations as Spark Inside’s partnership work evolves. You will enjoy working in challenging and changeable environments. 

To find out more about the responsibilities of the role and required experience, and how to apply, please visit our website and download the full job pack!

We look forward to hearing from you.

The National Gallery is seeking a dynamic professional to lead the delivery of a responsive Information Systems Service Desk and ITSM platform, ensuring exceptional support for National Gallery employees and contractors across on site and remote environments.

This role is pivotal to maintaining the availability and reliability of user facing IT systems, aligning them with the evolving needs of the business. A strong emphasis is placed on service delivery excellence, driving continuous improvement through analysis of service call history, trends, and response rates. Insights from this data will shape resource allocation and inform enhancements to IT infrastructure, ensuring the National Gallery information systems continue to meet organisational requirements and deliver value.

The successful candidate will coordinate with various departments across the Gallery including the IS team, working closely with both technical and non-technical teams to provide a reliable, responsive, and proactive service experience.

This is a hybrid role, with on-site presence required in line with business needs.

In your role as Service Delivery Manager you will manage elements of Mindworks contracted services that are delivered by our Emotional Wellbeing Practitioners with ND Specialism and our CYP Counsellors. The teams deliver services for CYP in both school and community settings and provide both groups and one to one relevant to individual needs and community areas of contract coverage for Surrey.

In addition you will manage our SBN ND project, currently funded to end March 2026.

Responsible for the service provision, demonstrating outcomes and impact, as well as supporting the team with safeguarding and non-clinical supervision.

You will work closely with other managers to ensure the optimum level of quality assured and safe service operations are delivered to CYP and their families. 

Innovation and development collaboration will be an important element of the Managerial position; this is both within the service and in collaboration across the wider Surrey Wellbeing Partnership and Mindworks Alliance.

 Responsibilities:

• Lead the delivery of Emotional Wellbeing Practitioner (ND), Counselling Services and SBN ND Practitioners

• Development and innovation of Emotional Wellbeing Practitioner (ND), Counselling and SBN ND Services

• Line Management/Case Management

• Impact Monitoring, Evaluation and Reporting

• Budget Responsibility

• Meet organisational requirements

Interviews: 26/01/2026

For more information, or to apply, please click 'apply now' to be directed to our website.

The King’s Trust has ambitions to grow our offer to young people across the themes of Education, Employment and Enterprise. To help us on this journey, we are looking for a passionate and driven individual to join our Management Team to lead and motivate a team of Youth Development Leads.  

As part of the Management Team, you will collaborate with regional colleagues and external networks to develop and implement an outreach & delivery plan in accordance with targets for your local area. You will ensure young people who need us most are engaged at the start of their journey by leading the development of relationships with colleagues and local referral partners, and networks. You will lead the effective service delivery of your team, ensuring each young person engaged progresses with an appropriate pathway of learning and one-to-one support.

As one of our Delivery Managers, you need to have: 

• Excellent interpersonal skills
• Strong planning and organisational skills
• Effective data analysis skills
• Line management experience

The Delivery Manager role is multi-faceted, and we are looking for an individual with a broad skill set. We work with young people from every background, so we’re passionate about building a diverse workforce that represents the young people we support. We, therefore, welcome applications from everyone who meets the essential criteria for the role.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Delivery Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Delivery Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). 

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!