Delivery manager jobs in ,

Fundraising and Events Assistant

Harrogate, North Yorkshire (with travel to and from different events)

We offer hybrid working and we are committed to paying the Real Living Wage.

About Us

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.

The Benefits

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Fundraising and Events Assistant, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.

The Role

As our Fundraising and Events Assistant you will contribute to Yorkshire Cancer Research’s mission by enhancing brand awareness through supporting the Marketing and Fundraising teams and expanding regional outreach by delivering key events and campaigns throughout the year. Reporting to the Community and Events Fundraising Manager, you will build strong relationships with event participants and fundraisers through excellent communication and customer service. You will also assist in maximising relevant opportunities to generate income for our charity via events and partnership opportunities.

Specifically, you will:

• Be the fundraisers’ representative and ‘champion’, working to deliver first class information about events, the charity and how money raised will help.
• Support event participants and fundraisers set up online giving pages, providing guidance, sending out merchandise and practical support as necessary.
• Keep the CRM database up to date, recording every contact with a supporter accurately and adhering to data protection regulations.
•  Support the event planning process by considering participant information needs pre-event, during and post-event. Proactively share ideas for the ideal stewardship (customer journey) with the events and marketing teams to secure their input and support.
• Collaborate with the marketing team to ensure letters, leaflets and other communications (sent by email and/or post) accurately reflect the brand identity, convey key messages and are sent at the most appropriate times/touchpoints.
• Be responsible for stock control, maintaining an accurate inventory of all event equipment and its whereabouts, keep the events section of the stock cupboard tidy.
• Attend a number of Yorkshire Cancer Research and Community Fundraising events each year to support the successful delivery of the event and to gain an understanding of the needs and feedback of participants and their supporters.
• Maintain a record of event participant and fundraising data (sign-ups, attendees, funds raised, etc) and share with the wider team. 
• Assist the corporate managers with identifying new corporate relationships.
• Obtain and file photo permissions from events and community fundraisers in line with the charity’s procedures and GDPR obligations and highlight any potential PR opportunities.

About You

To be considered for this role, you will need:

• To be educated to minimum A-Level or equivalent, but a degree in an events, business or marketing related discipline is desirable.
• To have proactively worked to advance career or gather work experience through continued professional development relevant to the role and level.
• To have experience of working in the events industry and an understanding of what is involved with organising an event, including how to ensure events are safe and well managed. This experience may have been gained through a full-time role, a volunteering experience, or a degree/ equivalent qualification in events.
• To have customer service experience in a similar or related role. Experience of dealing with customer queries and providing excellent stewardship, going the extra mile to answer all queries in a polite and timely manner.
• To have excellent communication skills, both verbal and written, with an ability to use active listening skills, and write professionally and appropriately for a range of diverse audiences.
• To enjoy delivering excellent customer service and customer/supporter interaction, to be able to develop positive and professional relationships.
• To have excellent organisation skills with the ability to handle multiple tasks and work to tight deadlines. Able to work well in an event situation when timings and quick decision-making making is required.
• To be able to travel across the Yorkshire region.
• To have a full UK driving licence with less than 6 penalty points and the ability to drive the charity’s van.
• To be willing to work out-of-office hours (to attend events at weekends / evenings as appropriate).

Application

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 29 August 2025. Please read our privacy notice before applying.

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website. 

New Opportunity! Part Time Facilities and Office Assistant required!

Ready to take on a varied, people-focused role where your work supports a meaningful cause?

This is a great opportunity to join a purpose-led charity as their Part Time Facilities and Office Assistant, supporting the smooth and effective operation of a busy and welcoming office environment.

This role would suit someone who enjoys variety, takes pride in being a reliable point of contact, and brings energy, structure, and a proactive approach to everything they do.

If you have previous experience in an office-based position - particularly within a charity or non-profit setting - this could be the role for you!

Role: Part Time Facilities and Office Assistant
Organisation Type: Charity
Salary/Rate: £27,615 pro rata
Working Arrangements: Fully on-site, Monday, Tuesday Wednesday - 8:30am – 4:30pm
Location: On-site (London)
Employment Type: 5-month Fixed Term Contract
Closing Date: CVs are being reviewed on a rolling basis – early applications encouraged for an immediate start!

The Role:

As a Facilities and Office Assistant you’ll play a central part in ensuring the office runs smoothly and is a welcoming, well-equipped environment for staff and visitors. This is a varied, hands-on position that spans everything from managing supplies and post to supporting health and safety processes and working closely with external contractors.

Your responsibilities will include:

• Acting as the first point of contact for office visitors, providing a warm and professional welcome.
• Coordinating post, deliveries, contractor access, and ensuring communal spaces are well-maintained.
• Organising and maintaining storage areas and assisting with archive review projects.
• Monitoring and ordering office and kitchen supplies and ensuring first aid kits are up to date.
• Supporting office health and safety procedures, including fire drills and maintaining compliance records.
• Delivering facilities inductions for new team members.
• Managing (non-IT) equipment inventories for hybrid and home-based staff.
• Keeping office noticeboards and internal communications up to date.
• Providing general administrative support, including inbox management, invoice processing, and contributing to sustainability initiatives.
• Assisting with property-related tasks, such as logging repairs, obtaining quotes, and liaising with contractors.
• Supporting the management of cleaning and security contracts.
• Clearly documenting your workload to ensure smooth handovers on non-working days.

About You:

• You’re a calm, capable all-rounder who thrives in a support-focused role and enjoys helping everything run smoothly behind the scenes.
• Previous experience in an office-based role, ideally within a charity or non-profit organisation.
• Friendly and approachable, with excellent customer service and communication skills.
• Highly organised and detail-oriented, with the ability to keep others informed and updated.
• Able to handle interruptions and multitask without losing focus or quality.
• Confident solving problems and using your initiative to improve systems or processes.
• Comfortable using Microsoft 365 applications, especially Word and Excel.
• Experience coordinating basic facilities or property-related repairs
• Passionate about contributing to a meaningful organisation and supporting others.

Why Apply?

If you're looking for a part-time role that combines practical day-to-day responsibility with purpose and people-focus, this could be a perfect fit. This 5-month fixed-term role offers the chance to join a supportive team, use your skills meaningfully, and make a tangible impact every day.


Interested?

Apply now to be part of a charity that values your contribution where no two days are the same!
To apply for the this role, please reply by uploading your CV quoting reference 82118SOH and we will be in touch with further information.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Future Talent supports gifted young musicians from low-income backgrounds across the UK. Join them as their next CEO and lead a mission where powerful storytelling and purposeful fundraising drive lasting impact and unlock potential every day.

Applications close: 9 a.m. Monday 8th September 2025

Location: Hybrid/London SW9 6DE (2 days per week in the office)

About Future Talent

Founded in 2004 by the Duchess of Kent and Nicholas Robinson OBE, Future Talent exists to break down barriers, create opportunities, and harness the transformative power of music to change the lives of young musicians across the UK.

With over 4.2 million children living in poverty in the UK, too many gifted young musicians are held back by a lack of access and support. We envision a future where all musically talented children, regardless of background, are empowered to thrive.

Our work is made possible through the generosity of major donors, trusts & foundations, corporate partners and sponsors, and individual supporters, whose contributions and support make our programmes possible, creating vital opportunities for young musicians.

About the role

As CEO, you will provide strategic and operational leadership to ensure we can support more young musicians across the UK.

This is a hands-on, externally facing leadership role that combines fundraising, advocacy and organisational strategy. You’ll work closely with our committed Board of Trustees, expert Advisory Group and small, passionate staff team to:

• Lead high-value fundraising activity, strengthening and diversifying our income from major donors, trusts and foundations, and corporate partners
• Build partnerships across the music, education, funding and philanthropic sectors
• Increase the charity’s visibility and voice on a national level
• Lead a high-performing, inclusive team culture
• Ensure the charity’s long-term financial sustainability and operational resilience

This is a fantastic opportunity for someone who is ambitious and excited about the impact Future Talent can have, and who brings the strategic fundraising expertise, day-to-day energy and stakeholder management skills to make that ambition a reality.

Who we are looking for

We’re looking for a confident, collaborative and energetic leader with experience working in a small charity environment and a passion for supporting young people and driving social change.

You don’t need to have been a CEO before; this could be your first time stepping into the role. What matters is that you bring the right leadership experience, values and ambition to take Future Talent forward.

You will bring:

• Proven success in delivering significant fundraising results and income growth, particularly with major donors, trusts and foundations and/or corporate partners
• Strong relationship-building skills and experience representing an organisation externally, including to funders and philanthropic partners
• Strategic leadership experience, with the ability to lead organisational growth and change
• A people-centred leadership and management style that fosters inclusion, collaboration and high performance
• Financial and operational acumen

While your background could be in youth, arts, music, education, or another area of the charity sector, a personal interest or hobby in music would be a welcome bonus.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications for this role close at 9 a.m. Monday 8th September 2025.

Finance Systems Administrator (Unit 4/Agresso)

A place to create moments that matter

Location: Bradford/Burnley/Camberley/Peterborough/Stockton

Salary: £39,716 per annum

Contract Type: Permanent

Hours: 35 hours per week, Monday – Friday 9am-5pm.

Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.

It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.

For a career that means more and makes a meaningful impact on society, this is the place to be.

The role

As a Finance Systems Administrator, you’ll be a key player in supporting our Group finance system - ensuring it runs smoothly, efficiently, and is fully optimised for users across Accent.

We’re at the start of an exciting cloud migration project, and you’ll be right in the action. This is a fantastic system that touches every part of the business, giving you the chance to collaborate with colleagues at all levels.

You’ll:

· Maintain workflows, troubleshoot issues, and support users with training and guidance

· Work closely with the Service Desk to test new functionality and explore system developments

· Collaborate with our Finance Systems Accountant and reporting lead to drive continuous improvement

· You’ll be part of a team, where support, collaboration, and innovation are at the core. And most importantly, your work will have a real knock-on effect - helping us deliver better outcomes for our customers.

Salary

The Finance Systems Administrator salary is £39,716 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.

About you

· Strong knowledge of Unit4/Agresso ERP System , including system administration, financials, logistics, fixed assets, expenses, planner and payroll/HR modules

· Experience working in a busy financial environment, providing system administration and analytical support

· Experience providing user training and maintaining training materials

· Excellent customer service skills, with experience handling support calls and diagnosing user issues

· Strong PC and spreadsheet skills

· AAT Accounting Qualification or equivalent experience

· Commitment to continuous professional development, with the ability to stay up to date with emerging system trends and technologies

· Equal opportunities and diversity awareness

Interviews

We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you.

Stage 1: A Place to Connect

A Teams call with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring.

Stage 2: A Place to Show Your Strengths

An in person interview with behavioural and scenario-based questions focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Customer Service

Questionnaire in advance.

We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step.

A place to build a future

We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time)—an extra day to celebrate your birthday and the option to purchase more—access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.

And because we believe in supporting you now and in the future, this is a place to plan for your future—with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.

If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.

Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.

If you have any queries about the role please contact us

Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license

If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

You may also have experience in the following: Developer, Analyst, Programmer, Programming, .Net, CT Developer, Technical Delivery, Software Analyst, Software Developer, ICT Analyst, Finance System Management, Financial Administration, Financial Ledger systems, Agresso, Unit 4, Workday Adaptive, Software Maintenance etc.

REF-223 149

Family Support Worker

Location: Office-based in North Shields

Responsible to: CEO

Hours: 22

Salary: £23,690 - £25,235 (pro-rata for part-time hours)

Main purpose of the post: 

• To offer support, information and advice to parents and carers who have been referred to Acorns services, in North Tyneside and potentially into Northumberland
• To provide or facilitate advocacy for parents/carers seeking help from, or needing support with dealing with other agencies
• To support the Family Support Service Co-ordinator to develop enrichment and engagement activities for parents and carers 
• To support and develop volunteers to provide enrichment and engagement activities for parents and carers 
• Support parents/carers on a 1-1 basis to develop their confidence and emotional wellbeing and reduce their sense of isolation
• Manage own caseload by maintaining accurate and confidential  records of all cases, monitor outcomes and work in a proactive manner to support and further develop service provision
• Develop methods to elicit the views of parents/carers and prepare reports that will feed into the evaluation of the service 
• Produce reports highlighting positive areas of work, case studies, areas of concern and summary of outcomes, when required
• Plan and deliver training and awareness raising sessions to multi-agency teams and service users
• Prepare accurate monitoring reports and statistical information
• Participate in regular training opportunities
• To respect diversity and support clients to access services on an equitable basis
• To comply with Acorns equal opportunity statement at all times

Administration:

• To provide regular reports as required
• To record appropriate data 
• To maintain accurate paper and electronic records as required 

Equal Opportunities:

• To comply with and implement Acorns equal opportunities statement at all times.
• To respect diversity and support clients to access services on an equitable basis.

Please Note: This job description is not exhaustive.  The post holder will be expected to adopt a flexible approach to the tasks, which may vary from time to time following discussion with line management.  Any variations, however, will be in keeping with the general profile of the post.

Person specification

Qualifications - Essential 

• A good general level of education to level 3

Qualifications - Desireable

• Qualification in information advice and guidance, e.g. NVQ
• IDVA Qualification

Assessed by application, certificates, interview

Experience and Knowledge - Essential

• Experience of working with vulnerable client groups 
• Experience of case work and record keeping including recording case notes
• Experience of advocating on behalf of service users 
• Knowledge and experience of child protection procedures and confidentiality
• Competent user of IT systems
• Experience of multi-agency partnership working
• Knowledge of domestic violence and the effects on victims and children

Experience and Knowledge - Desirable

• Knowledge of legal frameworks/court legislation for domestic violence
• An understanding of the relevant socio-economic factors in the local area 
• An understanding of local services and agencies in order to signpost service users effectively when required
• Use of CRM systems to manage and record client work

Assessed by application, certificates, interview

Skills and Abilities - Essential

• Good interpersonal and communication skills
• Enthusiastic, self-motivated approach with ability to think creatively and apply initiative
• Able to work constructively as part of a team
• Ability to manage time effectively, work under pressure and to deadlines while maintaining high standards of work
• Flexibility to work outside of ordinary office hours if required
• Commitment to the principles of equal opportunity and the empowerment of individuals
• To work with service users in a non-judgemental manner 

Skills and Abilities - Desirable

• Analytical and report writing skills

Assessed by application, certificates, interview

Family Support Worker

 (1-year Maternity Cover)

£24,000 pa + benefits (including 25 days annual leave, company car and pension)

South West Care Team (Swindon and Wiltshire areas)

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our South West Care Team.

Reporting to the Family Support Manager of the South West Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

Location:

This post will cover the South West of England, with this position focusing on Swindon and Wiltshire area.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly.

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, including:

• Flexible working hours to balance home and working life
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Company car for front line care posts

• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• Time off in Lieu
• Access to the Blue Light Card Scheme, and other rewards and discounts

• Bike to work, season ticket loan and payroll giving schemes
• A recommend a friend recruitment bonus scheme
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Robust training and development programmes to support your learning and growth.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please visit our website via the link and apply online. Please disclose on your application form if you have used AI for any part of your job application.

Interview dates: Interview Date to be confirmed

Interviews will take place at our South West Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No: 1070532

Salary: £40,000 - £42,000
Contract: Full-time, Permanent
Location: London - Hybrid (3 days/week in office)
Closing date: 12 August
Benefits: 26 days annual leave plus bank holidays, annual wellbeing day, healthcare cashback scheme flexible working, and more.

We have a brilliant opportunity for a Senior Supporter Acquisition Executive to join the team at the Royal Air Force Benevolent Fund and help drive supporter engagement and income growth.

As part of this exciting role, you’ll lead the planning and delivery of multi-channel acquisition campaigns, creating impactful strategies that inspire new supporters and grow their donor base. You’ll manage the full campaign process—from creative briefing and content sourcing to budget oversight and fulfilment—across both digital and offline channels. You’ll also produce insightful reports for senior stakeholders and collaborate with agencies to ensure every campaign reflects RAFBF’s brand and values.

To be successful in the role of Senior Supporter Acquisition Executive, you will need:

• Experience in a fundraising or direct marketing environment.
• A proven track record in delivering successful donor or customer acquisition campaigns.
• Strong project management and analytical skills.
• Excellent communication and relationship-building abilities.

For an informal discussion about the role, please get in touch and ask for Heather, quoting the reference 2673 HB.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

Working with the pathfinder partnership, you will create, develop and deliver tailored support pathways to women across Greater Manchester who have experienced sexual violence and present with additional complex mental health needs. 

The pathfinder partnership joins up services in the VCSE sector across Greater Manchester (including We Are Survivors, Greater Manchester Rape Crisis & MASH) and works closely with NHS services to provide survivors of sexual violence with increased access to mental and physical health support.

You will:

• Design and develop individually tailored care plans and pathways for clients in the service.
• Undertake individual risk and needs assessments for clients entering the pathway.
• Deliver 1:1 trauma-informed, survivor-centred therapeutic interventions.
• Work within a multi-agency partnership to liaise with other health and social care staff from a range of agencies.
• Accurately record clinical interventions and maintain a high standard of record keeping.
• Engage in monthly clinical supervision and regular line management as directed.
• Provide accurate client reports to pathway partnership that represent the clients’ wishes and needs.
• Participate in the development and implementation of continuous service and system improvement.

Closing date: 9am Friday 5th September 2025
Interviews to take place: Friday 12th September 2025

Frazzled is a small mental health and wellbeing charity founded by Ruby Wax OBE based on the power of emotional openness. Our free, volunteer-led meetings run online every single day of the year, offering people a chance to share, listen and feel heard in a supportive community.

We're looking for a confident and positive self starter with a high level of emotional intelligence, attention to detail and excellent communication skills to be our new Project Support and Administrative Officer.

 You will play a vital role in coordinating our schedule of peer-support meetings, managing our busy inboxes, supporting our volunteers and ensuring our internal systems and processes are well organised and working smoothly. You will work closely with our Co-Heads of Training and Programmes to plan and manage service delivery, support the recruitment, wellbeing, training and development of volunteers, as well as provide day-to-day running of our services. Supporting the Chief Executive and Head of Fundraising, you will contribute to Frazzled’s fundraising and development by providing administrative support and helping to organise events, meetings and reports.

Frazzled runs meetings throughout the day, from early in the morning until late in the evening seven days a week. The Project Support and Administrative Officer will be responsible for scheduling meetings and supporting our Facilitators with issues when they arise.
Please note that there will be some evening and weekend work expected when emergency tech or meeting issues arise.

Key responsibilities
 

Core Programme:

• Manage the delivery of all Frazzled meetings by being the main point of contact for day-to-day queries, managing the day to day running of core programmes, ensuring documents, schedules, records and systems are all up to date, and being on call to deal with any issues that arise.

• Respond to all public enquiries in a helpful and efficient manner

• Manage the Frazzled meeting schedule by arranging our meetings with volunteers and uploading them onto our booking website

• Design all pre- and post- volunteer meeting polls and ensure these are completed

• Host Ruby Wax public meetings with Ruby on Zoom
   

Volunteer Support:

• Support the Heads of Training and Programmes in the recruitment, support and training of volunteers

• Be confident in having constructive conversations via Zoom, phone and email with our stakeholders and volunteer network

• Ensure all volunteer records, DBS and training tracking is maintained and updated, and arranging training meetings

• Assess feedback forms from volunteers that may highlight problems or risks within meetings and manage these accordingly

• Support all volunteers in case of distress, queries, updates, problem solving alongside the Heads Training and Programmes

• Support and minute monthly volunteer meetings

• Write a monthly volunteer newsletter

Data and internal operations

• Manage and oversee all data collection from the core programme meetings, including analysis and presentation of results to staff, volunteers and trustees.

• Build and maintain relationships with prospective and existing partners

• Support CEO and Head of Fundraising with funding applications and relevant administration tasks

• Maintain office systems and the central filing system

• Support the smooth running of quarterly trustee meetings, including preparing papers and reports

• Assist colleagues whenever necessary.

Shared Responsibilities with wider team

• Design and rollout ongoing participant feedback surveys, evaluate survey data and present conclusions/proposals for next steps to internal stakeholders.

• Manage continuous improvement projects to support the organisation and your own development 

• Help with the development and implementation of the Frazzled strategy.

• Assist in the production of the Annual Report of the charity and other publications and publicity material.

• Represent the organisation at external meetings where appropriate.

 

PERSON SPECIFICATION

Essential

• Excellent written and verbal communication skills, with an ability to engage confidently and compassionately with a range of people

• Outstanding organisational skills, attention to detail and the ability to manage multiple priorities and deadlines

• A collaborative team player with a positive, creative and flexible approach to problem-solving

• A proactive self-starter who can oversee projects from start to finish

• Strong IT skills and confident using a range of online systems (e.g. Zoom, Google G-Suite, Canva, databases, online scheduling systems)

• Confident in collecting, analysing and reporting data

• Discretion and compassion when handling sensitive information

• Willingness to work flexibly across the week, including some evenings and weekends when required

• An understanding of and compassion for the challenges faced by people feeling frazzled

 

Desirable

• Experience working in the charity or mental health and wellbeing sector

• Experience of working with or coordinating volunteers

About the role

To promote a positive health, safety and wellbeing culture and be responsible for the provision of advice, guidance and support for staff and volunteers on all health, safety and wellbeing related matters, including the implementation and application of new and updated legislation, codes of practice, and safe working procedures.

To ensure that health and safety effectively contributes to the Trust’s strategic objectives, to embed best practice across the Trust’s operations, and drive compliance, identifying improvements, and creating a safe, sustainable workplace. The role requires a consultative, collaborative and pragmatic approach to finding solutions and appropriate measures to support the Trust’s day to day activities and improve standards.

About the Trust

Herts and Middlesex Wildlife Trust is a local conservation charity working to protect wildlife and help people connect with nature. With a team of volunteers we care for wild places so that nature has a place to thrive. We help people experience the wildlife on their doorsteps and to take steps to protect it.

We believe that wildlife should have space to thrive alongside our everyday lives and that everyone benefits from having access to nature.

Our head office is based in the attractive setting of Verulamium Park on the outskirts of St Albans.

Our staff team are enthusiastic, friendly and committed to wildlife conservation and exemplifies our values of professionalism, valuing contributions by others and continuing to improve.

How do we support you?

The Trust strives to be a positive employer supporting our staff through flexible and hybrid working, and training and development. We recognise the importance of our staff team and looking after their health and wellbeing. Our values and expected behaviours reflect the culture which the Trust seeks to maintain to ensure productive, efficient, effective and pleasant workplaces and roles.

In support of this, we offer an excellent benefits package, ranging from office perks, generous leave entitlements and financial benefits. You can find out more on our website.

As an employer we are committed to promoting and protecting the physical and mental health of all our staff.

You can find out more on the Herts & Middlesex Wildlife Trust website jobs section. 

Please see our recruitment pack for more information and on how to apply.

Closing Date is Wednesday 3 September at 9am.

Action for Refugees in Lewisham (AFRIL) are recruiting for an Expert by Experience Coordinator to join our supportive and growing team. The Expert by Experience Coordinator is a new role in our small dynamic charity. The postholder will work to ensure the voices and perspectives of individuals with lived experience of asylum and forced migration are integrated into the design and delivery of AFRIL services and policy work. This role involves facilitating communication, promoting co-production, and empowering individuals to share their expertise to improve services and guide policy priorities. 

The post involves coordinating our monthly Members Forum, and working with the core team to feed this into policy and service development, alongside thematic and sometimes practical support to our Allotment Steering Group, Rainbow Club Youth Council and Asylum Hotel Residents Forum. The postholder will develop the AFRIL ambassadors scheme, creating opportunities for former clients to continue to be involved in shaping AFRIL, and work with the Director to develop a governance level co-production structure as agreed with the Board of Trustees. 

We are looking for a good people person, able to engage and inspire others, who demonstrates a collaborative approach to working with a range of stakeholders and in particular AFRIL clients who come from a variety of backgrounds. The postholder will be highly organised, have good project planning and execution skills, and a good working knowledge of the issues affecting refugees and asylum seekers in the UK. Community language skills are an asset.

About AFRIL

Action for Refugees in Lewisham (AFRIL) is a registered charity that supports asylum seekers, refugees, and vulnerable migrants in South East London. We support people to lift themselves out of poverty, assert their rights and rebuild their lives in the heart of our community. We provide both crisis support to meet immediate need, and longer-term, flexible programmes to tackle the underlying problems that lead people to be in crisis, supporting people to integrate, contribute and thrive. Our work is grounded in the values of professionalism, inclusivity, and solidarity. Our clients are at the heart of what we do and our approach is one of co-production and empowerment.

AFRIL delivers the following core services in the London Boroughs of Lewisham, Greenwich, Southwark, Bexley and Bromley:

• Rainbow Club Supplementary School - providing weekly supplementary education in English and Maths, arts, music and sports activities to children from refugee, migrant  and asylum seeking backgrounds from 4-11 years old, plus youth volunteering programme and Youth Council (NRCSE and Sanctuary Status). 

• Casework and Advocacy Service: providing AQS accredited advice, casework and legal interventions in asylum support, community care, housing, welfare benefits and related matters. Pre-Action Protocol letters to challenge unlawful public law decisions. The service currently provides Level 1 immigration advice under the Immigration Advice Agency.

• Destitution Support - a fortnightly Food Bank in partnership with St Peter’s Church providing food, food vouchers, toiletries, and other essentials, alongside a warm hub with free cafe, information and support. Small grants for essential items and cash payments for food in emergencies. Securing and distributing gifts in kind, e.g. winter coats, laptops and data. 

• Allotment of Refuge - a welcoming community of food growers that supports improved health, wellbeing and integration of members, whilst protecting the local environment. 

• Immigration Project in partnership with Southwark Law Centre, providing free legal advice and representation to support people to regularise their immigration status. 

We also use our frontline experience, together with our clients, to engage in Policy and influencing work to improve the services and policies that impact our client group. This includes advising the GLA on 3 asylum related working groups, and as a member of the London Housing Panel.

AFRIL is an equal opportunities employer. We are a diverse staff team and particularly encourage applications from BAME candidates, LGBTQ+ candidates and those with lived experience of asylum/irregular migration. We are committed to making reasonable adjustments to support our staff to flourish.

We are proud to be a member of the Experts by Experience Employment Network which aims to increase representation of people with lived experience in the charitable sector. Please feel free to use their information and resources which may help in preparing your job application.

Please read full Job Description and Person Specification. Applications will only be accepted through CharityJob - please submit a CV and cover letter (no more than one side of A4) detailing how you meet the person specification. 

Working alongside the existing Stewardship Resourcing Officer, you will be part of a team working to help embed a culture of generosity across the diocese in response to the generosity and grace of God. You will be focusing on the encouragement of planned giving, the continued introduction of contactless giving and the Parish Giving Scheme, supporting treasurers and contributing to materials to assist parishes in becoming Joyful Generous Stewards. Training will be tailored to your individual needs.

This is a rare opportunity to guide a values-driven charity that works across the city to support and stand alongside people seeking sanctuary. We believe Bristol should be a place where everyone feels safe, respected and able to thrive, no matter where they come from. Through our Sanctuary Awards, campaigns, partnerships and networks, we support schools, universities, health centres, arts organisations, faith groups and more to turn welcome into action.

As Director, you will lead our small, dedicated team, keep our strategic goals on track and be the driving force behind the next phase of our work. You’ll need to be someone who can hold both vision and detail, lead with clarity and warmth, and thrive in a collaborative environment.

If you’re a strong communicator with a passion for social justice, experience in leading people and projects, and a belief in the power of communities, we’d love to hear from you.

Deadline is midnight on Wednesday 27th August. Interviews will be held on Thursday 4th or Friday 5th September.

We are proud to be a member of the Experts by Experience Employment Network, which aims to increase representation of people with lived experience in the charitable sector. Please feel free to use information and resources at which may help in preparing your job application.

Ref: VES-251

Are you a proactive, organised and empathetic individual with a proven track record of working with children, young people, and/or vulnerable adults, delivering effective interventions that have resulted in positive outcomes?  Looking for a highly rewarding new career opportunity?

If so, St Giles is looking for a Specialist Caseworker to utilise their expertise and secure positive outcomes and ensure the safety of young Londoners, reducing risk, advocating their perspective to other professionals and equipping them to take their next step on a path away from harm and towards fulfilling their potential.

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

Our successful candidate will be responsible for providing young person-centred holistic support aligned with St Giles' service delivery model and conducting robust risk and strengths-based needs assessments, prioritising safeguarding and ensuring appropriate interventions and escalation of risks.  Working closely and collaboratively with other members of the VESS team, you will also be expected to develop and maintain strong relationships with key stakeholders, plus make appropriate onward referrals and signposting to support services and positive activities, advocating for young people's access to entitled services where necessary.

We will rely on you to accurately record all aspects of work, including action plans, outcomes, and session data, while also efficiently closing cases, identifying appropriate referral routes for ongoing support and crisis management and acting in strict accordance with safeguarding legislation and guidance.

What we are looking for

• Experience independently addressing safeguarding issues with children, young people, and adults at risk of violence or exploitation
• Skilled in conducting thorough risk assessments and identifying the needs of young people at risk of significant harm
• Proven ability to work effectively as part of a multi-agency team
• Comprehensive understanding of the complex issues facing young people
• Excellent interpersonal, relationship-building and communication skills, verbal and written
• A professional, collaborative and flexible approach to your work

Please note:  as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to an Enhanced Child Workforce with Child Barred list DBS.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

We will be reviewing applications as they are received and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment

If you have any queries, or require further support, please visit our website. 

Closing date: 11pm on 31st August 2025 Interview date: 8th September 2025