Delivery manager jobs in cherwell, greater london

Summary

• Act as a first point of contact for overall event management activities and undertake project planning programmes.
• Monitor and provide budget updates to the Head of Senior Leadership Development, ensuring expenditure is within budget.
• Responsible for setting up vendors through the procurement process.
• Liaising with freelancers and suppliers to ensure contracts are in place, invoices are processed and paid in a timely manner.
• Provide diary management support to the Head of Senior Leadership Development and programme leads to arrange meetings (booking internal and external meetings with Zoom/ Microsoft Teams/meeting rooms, administration support, minutes, agendas and papers).
• Coordinate the implementation, maintenance and reporting from the learning management system. This includes maintaining records of the people-related data and all module information on our online/learning platform and shared drive.

• The post holder is expected to work from Church House 1-2 days per week.
• The role requires the postholder to undertake travel, have overnight stays in venues across the country and on occasion work outside of normal office hours to support the planning and delivery of events.

Please note: This role is also suited for candidates who choose to work from home. If you opt to be a homeworker, you are responsible for your travel expenses to your primary/base location, as the role requires you to attend infrequent face-to-face meetings 1-2 days per month.

To be successful in this role, you will need to be/have:

• Experience in planning and organising activities and/or events which support project work, as well as contributing ideas to improve the efficiency of processes/work.
• Experience in managing budgets and tracking using relevant software for updating budget information.
• Experience in designing e-learning content and virtual learning environments.
• Experience in dealing with customers/stakeholders.
• Comfortable working, handling and analysing confidential and often complex data.
• Ability to work comfortably with competing priorities - to reprioritise work when required, use problem-solving skills to deal with issues if they arise.
• Ability to communicate with senior colleagues and stakeholders.

• A salary of £40,572 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario, and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of which include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities, including apprenticeships.
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services, including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & stress-related helplines.
• Access to Occupational Health and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

• Strive for Excellence
• Show Compassion
• Respect others
• Collaborate
• Act with Integrity

Applications close on 25 May 2025, and Interviews will take place on 05 June 2025.

Are you looking for a once-in-a-career opportunity to lead bold transformation within one of the most high-performing fundraising teams in the sector?
 

Great Ormond Street Hospital Charity (GOSH) are hiring for a Deputy Director of Fundraising Planning & Performance to join us for an 18 month fixed term contract. Over the next 18 months, you will  support  our business-critical enabling teams to lay strong foundations for the long-term growth across our fundraising portfolio. You will play a central role in ensuring GOSH Charity achieves its ambitious goals, including one of the biggest capital appeals in its history, helping to fund vital research, pioneering treatments, and life-changing care for seriously ill children. 
 

This is a chance to make a real impact for families who need it most. 
 

Salary
 

The salary for this position is £86,800 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office. 
 

In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate. 

Key Responsibilities

You will take on a broad role leading our three centralised teams across the fundraising directorate – Fundraising Operations & Standards, Innovation and Fundraising Strategy & Integration. Supporting expert Heads of teams, your role will have 9 key pillars:
 

Strategic Leadership – Taking a central role in our Fundraising Leadership Team, working with the Director of fundraising to deliver the fundraising strategy.
 

Data Focus – Strengthening our approach to data to enhance performance and deliver growth.
 

Driving Innovation – Developing and delivering a robust pipeline of fundraising products and innovations. 
 

Supporter Engagement – Optimising supporter journeys and developing a future roadmap.
 

Compliance and Standards – Providing senior leadership on compliance and fundraising operations. 
 

Team Leadership and Development – Developing and leading a high performing team. 
 

Future Resilient Structures and Skills – Collaborating across the organisation to implement future proofed structures and resources, as well as driving automation. 
 

Senior Leadership Support – Enhancing collaboration and working alongside fellow Deputy Directors.
 

Performance Monitoring and Reporting – Delivering clear updates and actionable insights. 
 

Skills, Knowledge and Expertise

• Proven track record in senior leadership, with experience/understanding across strategy development, innovation, and supporter/customer engagement. 
• Previous success in delivering a cultural shift towards innovation and embedding a test and learn approach within an organisation. 
• Significant experience in analytics, insight development, and data-led decision-making to inform strategic direction and delivery. 
• Strong people leadership experience, inspiring and supporting large teams to deliver ambitious goals.
• Exceptional relationship building and networking skills. 
• Able to plan and present strategies to senior leadership. 
• Strong decision making and problem-solving skills. 
• Exceptional strategic planning and decision-making skills, with a data-driven approach. 
• Ability to lead cross-functional teams to deliver integrated strategies and plans.

Interviews
1st stage virtual on 5th and 6th June
2nd stage in person 16th June 

We are looking for people to join our team who live in the following area:

• London

We are looking for passionate individuals to work in the National Counter Trafficking Centre.Are you ready to improve the lives of young people affected by modern slavery, do you have Immigration, Social Care, or Criminal Justice Experience? If you have answered yes then we are waiting to hear from you! 

We have a full-time role available (37 hours per week), is home based and have the potential for extensive travel across our delivery sites; due to the nature of the work you must be able to identify a confidential space whereyou can carry out your day to day work. If you are interested in applying for the role, you must have a current driving licence and use of a car or be able to manage extensive travel via public transport.

What are the responsibilities of the Independent Child Trafficking Guardian:

Support for Children: Independent Child Trafficking Guardians support children who have experienced trafficking and exploitation, working alongside other professionals to ensure that children receive appropriate support in line with their needs. 

 Within this role some of your responsibilities will be: 

• Supporting professionals, including Social Workers, Police, Youth Justice Teams, Foster Carers and Residential Support Workers, to identify children exploited through modern slavery and refer them into the Service 
• Provide advice, guidance and information about child trafficking and initial safety planning to professionals through 1:1 case consultations or attendance at multi-agency meetings 
• Develop initial needs assessments and action plans 
• Support practitioners from partner agencies to meet the needs of children who have experienced trafficking and exploitation
• Manage a substantial caseload of young people supported through direct and indirect work, working within the requirements of service Key Performance Indicators and in line with Home Office Guidance.
• Support children through face-to-face contact and online platforms using creative approaches to ensure that children receive an excellent standard of specialist support within the boundaries of the role.
• Identify and respond to safeguarding, alerting managers to concerns and working with staff from partner agencies to deliver a robust safeguarding response. 

Although this contract has a permanent status, please be aware that this post is subject to funding currently to 31 March 2026 and therefore should this funding not be extended further, you may be subject to a redundancy consultation or a TUPE arrangement.
This contract is due to expire on 31 March 2026.

If you would like to learn more about the role, please attend one of our drop-in sessions on Monday, May 19th. 

Join the meeting now - 09:30 - 10:15

Join the meeting now - 17:00 - 17:45

Open to part-time, job-share, and flexible working

Location: Our offices in Battersea and Roehampton and outreach locations across the borough of Wandsworth with some home working possible following probation period

About us

We’re a thriving advice organisation that is part of the national Citizens Advice network. Our services are delivered by a team of around 40 paid staff and 60 volunteers. We have a typical annual turnover of £2 million and in addition to our core advice service, funded by Wandsworth Council, we have a range of projects funded by trusts, foundations and our local Integrated Care System.

While we’re proud of the number of residents we support, we know that we can’t meet demand for advice and that marginalised communities don’t always come to established organisations for support. Because of this, we place equal value on improving reach and access through creative collaboration with equity-led organisations, partnership development and capacity building.

Why we need you

We’re looking for two Financial Resilience Navigators to join us as we set up an innovative pilot project funded by Wandsworth Council. These roles involve providing holistic support to vulnerable households in order to improve their longer-term financial resilience and avoid the need to access crisis support.  They involve giving generalist advice but their focus is acting as an advocate with a broad remit to facilitate access to and engagement with other services. Because of this, we’re open to applications from people with a background in social care, community-based support or similar.

We still want to hear from you if you don’t meet all the criteria in the person specifications – we’re happy to help you develop, learn and grow. Following interviews, we may be able to offer less experienced candidates development roles instead.

Why you should join us

We’re a dynamic organisation with a culture of quality and innovation. We’re ambitious about delivering advice services that make a real difference to local people and being a great place to work and volunteer. You’ll be part of a diverse and friendly team of staff and volunteers who are passionate about helping the people who need us most. Working with us means seeing yourself and your colleagues have a positive impact on the lives of ordinary people and protecting our communities from hardship, poverty and crisis.

We also believe that investing in and listening to our teams makes us a better organisation. We involve staff and volunteers extensively in the design and delivery of our services, as well as in long-term planning. You’ll benefit from working at an organisation with a strong commitment to professional development and continuous training – we’re proud of our teams and in return offer excellent opportunities for personal development and career growth.

This role is a great opportunity for anyone who wants to develop into a management role as the majority of our managers have an advice background and have progressed up from similar roles.

Our commitment to EDI

We’re passionate about promoting equity, valuing diversity and working inclusively. We welcome applications from all suitably qualified people but particularly people from Black, Asian and Minority Ethnic groups and people with disabilities, as these groups are currently under-represented in our team.

We recognise that generative AI can be a useful tool when applying for a job, but what we’re interested in is your individual motivation, skills, experience and values. To make your application stand out, it’s best to avoid standard AI responses and have your statement reflect your own thoughts and experiences.

Closing date: 10am on Monday 16 June 2025
Interviews: Week beginning 7 July 2025, Battersea Library, SW11 1JB

We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those with a disability and neurodiverse conditions.

The role:
We’re seeking a Visitor Operations Supervisor—a detail-oriented, people-focused professional who can balance exceptional customer service with the effective coordination of a wide range of administrative duties.

This is a key role within our busy Visitor and Audience Operations team, supporting the smooth delivery of events, performances, and tours. You’ll take the lead in administrating our volunteer programme and ensuring seamless communication, scheduling, and compliance across the department.

The skills:
Essential Skills & Experience:

• Strong written and verbal communication skills

• Fluent in English and numerate

• Excellent computer literacy, especially in Microsoft Office 

• Confident in a busy and fast paced customer facing environment 

• Adaptable to changing operational needs and priorities 

• Proven ability to lead and motivate teams  

• Demonstrates emotional intelligence and pastoral sensitivity   

• Committed to personal and team development

• Aligned with the Globe’s mission and ways of working 

 
Desirable Skills & Experience:

• Confident first aider with safeguarding awareness   

• Experience using volunteer management systems 

• Understanding of GDPR compliance in operational contexts 

• Previous work in theatre, cultural or heritage environments 

The team:
The Visitor and Audience Operations (VAO) department is at the heart of delivering exceptional experiences for all who visit Shakespeare’s Globe. Responsible for front-facing operations and visitor experience across the site, the department encompasses our visitor attraction offer; our tours and exhibition space delivered by Guides and Visitor Operations Assistants; a large Volunteer Steward team operating across our two performance spaces, and event support.  

Working closely with departments such as Retail, Learning, and Theatre, the VAO team ensures that every audience member, visitor, and participant receives a warm welcome and enjoys a safe, accessible, and engaging experience. The team operates across a seven-day schedule, including daytime and evening activities in all weathers, and plays a crucial role in maintaining the Globe’s reputation for excellence in customer service and visitor engagement. 

Shakespeare’s Globe:
We celebrate Shakespeare’s transformative impact on the world by conducting a radical theatrical experiment. Inspired and informed by the unique historic playing conditions of two beautiful iconic theatres, our diverse programme of work harnesses the power of performance, cultivates intellectual curiosity and excites learning to make Shakespeare accessible for all.

Benefits:

• Discount in the Globe shop and onsite restaurants/cafes

• Staff discounts via My Globe perks and better Bankside Buzzcard

• Free entry to selected shows, events and activities

• Access to our free employee assistance programme and 24/7 virtual GP service

• Enhanced maternity, paternity, adoption, and shared parental leave and pay

• Life assurance scheme

• Rental deposit scheme

• Season ticket loans

• Eye test voucher scheme

• Flu vaccination scheme

• Cycle to work scheme

• Enhanced employer pension contributions after 12 months service.

To apply:

For more information, please download the job description from our main jobs page. To apply, please complete the online application form by 10am on Monday 26 May 2025.

We regret that because of the high volume of anticipated applications, we may be unable to contact unsuccessful candidates.

£160 per session | Approx. 4 hours per week

This role will be based in Shepherd’s Bush with travel across London

About the role

The Group Work Facilitator will play a pivotal role in delivering the CouRAGEus Project, an initiative designed to support Black and Global Majority young women, LGBTQ+ youth, and disabled young people. The role involves facilitating safe, inclusive, and empowering group work sessions that foster emotional resilience, healthy relationships, and self-advocacy.

The Facilitator will provide a trauma-informed, culturally responsive space where participants can explore issues such as mental health, well-being, consent, and social justice. By collaborating with a multidisciplinary team and tailoring interventions to meet diverse needs, the Facilitator will help participants build confidence, develop skills, and navigate challenges while promoting their overall safety and empowerment.

About us

Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gender-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gender-based violence, whilst working towards a society free of gender-based violence.

We do this by:

• Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
• Evidencing the impact of gender-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gender-based violence.
• Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.

How to apply

Early applications are highly encouraged as applications will be reviewed on a rolling basis and this role may be filled before the advertised closing date.

The interview process will consist of two stages; first stage interviews will take place on a rolling basis.  

Further Information

We actively encourage applications from individuals from Black and Global Majority backgrounds, as this reflects the focus and lived experiences of the young people the CouRAGEus Project supports. We are committed to building a team that is representative of the communities we work with and to delivering culturally responsive support.

This post is subject to satisfactory references, DBS check, and social media check. 

WGN’s employee benefits include: 3% pension contribution, enhanced leave entitlement and an Employee Assistance Programme. We also provide clinical supervision, access to an ongoing CPD programme, and the opportunity to work in a leading multi-cultural feminist organisation. 

WGN is an equal opportunities employer.

The above post is exempt under the Equality Act 2010, Schedule 9, Part 1.

Age UK Lambeth’s vision is to work closely with residents, closely to where they live, remain relevant and to respond locally to rising needs. We want to ensure that we are easy to access, working with local communities and providing the best support we can. The MYcommunity Gateway Team provides support across Age UK Lambeth’s three Neighbourhoods: North, South and Central. 

Age UK Lambeth and the MYcommunity Gateway team have partnered with Lambeth Adult Social Care in response to the redesign of their Initial Contact Service. Age UK Lambeth provides a busy, in-demand helpline to all new callers to Lambeth Adult Social Care. The helpline provides a triage service, dealing with enquiries, providing individuals the opportunity to discuss their issues and be provided with advice, information and guidance and potentially signposted to a range of services to provide them with support. Where appropriate, referrals are made to ASC for an assessment. 

Call operation times will be Monday – Friday 9am to 5pm, excluding bank holidays.

The service works closely with Lambeth Adult Social Care and we have a base working alongside them at the Civic Centre in Brixton. Staff work hybridly, with the opportunity to work from home at least two days per week.

What you’ll be doing?

1. The Helpline Worker will answer Lambeth Adult Social Care’s telephone line where the caller has selected a new caller to the service. 

2. Answer a range of queries and offer reassurance to all callers.

3. Refer clients to Adult Social Care for an assessment where appropriate.

4. Refer clients into external and partner services to provide support and refer clients to other Age UK Lambeth services.

What you’ll benefit from

• Flexibility - this is a full-time role Brixton based - close to good transport and vibrant town centre

• Generous pension provision - 7% employer contribution

• 26 days holiday a year rising to 31 days after 5 years

• A great staff team 

Technology Empowerment Coordinator

Location: Office based in Fetcham, Surrey (with travel across the county)
Salary: £25,000 - £28,000 (dependent on experience)
Contract: Full-time, 1 year Fixed-term (grant-funded project with potential for extension)
Organisation: Sensory Services by Sight for Surrey
Closing date: 2nd June 2025

About Us

Sensory Services by Sight for Surrey is a leading charity supporting people who are Deaf, hard of hearing, blind, partially sighted and deafblind.  We're launching an exciting project to develop our technology and AI service to enable and empower more people to benefit from digital tools. We are looking for a Technology Empowerment Coordinator to help drive its success.

The Role

This is a unique opportunity to coordinate cutting-edge and innovative technology support for people with a sensory impairment across Surrey. You’ll lead the delivery of community and remote tech training, grow and develop our technology volunteers, and collaborate with sector partners to learn and share, and to position our charity at the forefront of technology empowerment for people with a sensory impairment. 

Key Responsibilities

• Coordinate the delivery of assistive technology support with the Access Technology Trainer and AI Trailblazer and Volunteer Co-ordinator.
• Liaise with community-based services and identify individual needs for tailored tech support.
• Support, grow and develop our Tech Buddy volunteers to maximise our impact.
• Support our Access Technology Trainer and AI Trailblazer with accessible training content to run confidence-building digital learning sessions, in person and online.
• Support partnership working with local community groups and national sector organisations.
• Monitor outcomes, gather case studies, and support reporting for internal and external stakeholders.
• Help embed inclusive tech practices across the organisation, and to develop the technology training capability of our staff team.

About You

We're looking for someone who is passionate about technology and digital inclusion, with the skills to coordinate and develop a service. 

You’ll need:

• Experience coordinating or delivering services—ideally involving technology and disabled people.
• Knowledge of assistive technology and AI applications for people who are disabled.
• Strong organisational skills and the ability to liaise effectively with volunteers, staff and sector partners.
• Excellent communication skills, with a range of audiences, including through written report writing.
• Experience and confidence using Microsoft 365, databases ideally including Microsoft Access, and Customer Relationship Management systems.
• A collaborative, person-centred approach.
• Ability to travel across Surrey and to work independently when required.

It’s a bonus if you have:

• Lived or professional experience of sensory disability.
• Experience of coordinating a digital inclusion service for people with a sensory impairment.
• Knowledge and experience of assistive technology and AI for people with a sensory impairment.
• Knowledge of local referral pathways, NHS, and community services.
• Experience with impact reporting or data collection tools.

What We Offer

• 28 days holiday + bank holidays (pro rata)
• Pension contributions matched up to 6%
• Flexible working
• Employee Assistance Programme (EAP)
• Eye care and flu vaccination contributions
• Ongoing training and development
• A friendly, supportive, and values-driven team

Apply Now

If you’re ready to help shape the future of accessible technology support, we’d love to hear from you.

Education and Events Coordinator

London

£24,652 - £27,351

Our client looking for an enthusiastic and organised Education and Events Coordinator to join their team. This is a dynamic and varied role within their Education Directorate, where you’ll be providing both on-the-day and behind-the-scenes administrative support for a wide range of educational events, programmes, and services. You will be supporting activities such as workshops, online courses, accreditations, and collaborative masters’ programmes with university partners.

Key Responsibilities

• Administrative Support: Provide high-quality administrative support for the portfolio of educational events, products, and services.
• Customer Service: Offer exceptional customer service to our learners, clients, and faculty members.
• Event Coordination: Assist in coordinating the logistics of teaching days, including venue bookings, catering, travel arrangements, and delegate registration.
• On-the-Day Support: Provide operational support at events, ensuring smooth delivery and assisting with participant and VIP speaker needs.
• Communication: Be a point of contact for enquiries via email and phone, providing accurate responses and excellent service.
• Collaboration: Work closely with various teams across the RCP to support event management, marketing, quality assurance, and more.
• CRM Management: Accurately update delegate information and maintain records in line with GDPR guidelines.
• Learning and Development: Opportunity to expand your skills and take on new responsibilities as you grow in the role.
• Occasional Travel: Some regional travel may be required to support activities.

Key Requirements

Essential:

• Educated to degree level or equivalent work-based learning experience.
• Experience in event coordination or a similar administrative role.
• Excellent communication and writing skills.
• Strong interpersonal skills and ability to work effectively as part of a team.

Desirable:

• Experience in education, membership, or healthcare sectors.
• A professional marketing or project management qualification.
• Familiarity with marketing to both UK and international audiences.
• Analytical and project management skills.
• Positive staff engagement and professional development outcomes
• Meeting objectives and contributing to the RCP’s values.

Closing date: 12 June 2025

Interview date: TBC

Our client positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.

Our client is all about our people – their members, staff, volunteers and leaders. They educate, influence and collaborate to improve health and healthcare for everyone and know they can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into their community people who represent the 21st-century medical workforce and the diverse population of patients they serve is a priority for them.

About Ataxia UK  

Ataxia is the umbrella term for a group of neurological conditions and Ataxia UK is the UK’s leading ataxia support and research charity. Our Services team is dedicated to supporting everyone affected by ataxia in the UK to live their best possible life. We offer a Helpline and Advocacy service that provides trusted information, tailored advice, and one-to-one support to help people access their rights. Alongside this, we deliver a range of activities, engagement opportunities, and volunteer-led initiatives designed to bring the ataxia community together and reduce feelings of isolation. 

About the Role    

We are looking for a Helpline Officer to join our small and supportive Services Team. This role is central to delivering high-quality information and advice via our Helpline, and to supporting and working alongside our trained Helpline Volunteers. 

The Helpline is a trusted source of support for people affected by ataxia, offering clear, accessible information on a wide range of issues including welfare benefits, accessing grants, and access to health and social care. The role also contributes to the wider development of our Helpline and Advocacy services, helping ensure those who need more in-depth support are connected to the right resources. 

This is a part-time role, working 14 hours per week to help deliver our Helpline service. The Helpline currently operates Monday to Thursday from 10:30am to 2:30pm, with plans to extend these hours in the future. 

About you  

You have experience providing advice and information, and you're confident talking to people who may be dealing with difficult situations. You’re comfortable working on your own and as part of a small team. Experience with helplines, volunteers, or long-term health conditions would be an advantage.

Benefits of working for us.  

• 25 days annual leave pro rata (rising to 30 with a length of service) 

• Extra holiday day for your birthday 

• Access to a free Employee Assistance Programme & Employee Hotline 

• Flexible hybrid working 

• Pension scheme 

• Enhanced maternity and co-parental leave 

• Cycle to work scheme 

• Training and development opportunities 

• Accredited Living Wage Employer 

In this role, you’ll support and grow community fundraising by delivering inspiring events and campaigns that mobilise individuals, groups, and volunteers. You'll work closely with local supporters, think creatively to develop new fundraising opportunities, and build lasting relationships that help extend our reach.

We’re looking for someone who:

• Is passionate about helping vulnerable communities

• Enjoys working with people and building strong relationships

• Can confidently engage and inspire others, including volunteers and supporters

• Is creative, proactive, and able to think outside the box

• Has excellent organisational and communication skills

Whether you’re experienced in community fundraising or looking for a purposeful next step in your career, if you’re motivated by impact and compassion, we’d love to hear from you.

Apply today and help us change lives — one campaign at a time.

Would you like help drafting the person specification or responsibilities section to match this tone and structure?

Role Overview:
The Talent Set is working with a leading professional membership organisation as they seek an Events Officer to support the delivery of a diverse and high-quality events programme. This role will be part of a dynamic and award-winning team responsible for organising flagship conferences, regional roadshows, an annual awards ceremony, and a range of online learning webinars.

The ideal candidate will have a strong background in planning and delivering both in-person and virtual events, excellent organisational skills, and a passion for providing outstanding customer service. This is an exciting opportunity for someone who enjoys working collaboratively with members, stakeholders, and colleagues to enhance engagement and deliver strategic objectives.

Key Responsibilities:

• Support the planning, coordination, and execution of events, from pre-event logistics to on-the-day setup and post-event breakdown.
• Assist in shaping the annual events calendar, working with venues, suppliers, speakers, and sponsors to ensure smooth execution.
• Help develop and distribute event-related communications, including email campaigns, social media updates, and member announcements.
• Maintain and update the events section of the website, ensuring accurate information and a seamless booking process for attendees.
• Handle event bookings, respond to enquiries via email and telephone, and manage the events inbox efficiently.
• Maintain accurate records of event attendees and use CRM tools to support marketing campaigns and promotional activities.
• Travel to events across the UK as required, assisting with logistics, troubleshooting, and ensuring an excellent delegate experience.
• Provide day-to-day assistance to the events team and undertake additional tasks as required by the Head of External Affairs and Member Services.

Person Specification:

• 3-5 years of proven experience in event planning, organisation, and delivery.
• Excellent organisational skills with the ability to manage multiple tasks and deadlines.
• Strong digital proficiency, including experience with MS Office, SharePoint, Excel, PowerPoint, and digital event platforms (e.g., Zoom).
• Knowledge of CRM systems, MailChimp, and SurveyMonkey.
• Outstanding communication skills, both written and verbal.
• Able to think on your feet, manage challenges under pressure, and meet tight deadlines.
• A proactive approach to improving event experiences for members.
• Experience in delivering high-quality customer service and member engagement.
• Ability to collaborate effectively with colleagues, stakeholders, and external partners.
• Ability to travel within the UK for events and work occasional unsociable hours when required.

What’s on Offer:

• Competitive salary of £34,000 to £38,000 for the successful candidate.
• A full-time opportunity, with a flexible working pattern of just 2-days per-week in the organisation’s Central London office.
• An initial 12-month contract with an immediate start date and the potential for extension.

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.

We aim to get back to all successful candidate within 48 working hours.

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

One of our fantastic clients is seeking a highly skilled and experienced Head of External Affairs to develop and implement a comprehensive external affairs strategy. This pivotal role will be instrumental in strengthening societies and changing lives, working closely with senior leadership to lead government relations across the UK and cultivate relationships with elected representatives, the Civil Service, and key partners within the voluntary, community, and social enterprise sectors.

The successful candidate will lead a team of public affairs, policy, and influencing professionals, contributing to the wider communications strategy. They will leverage an extensive network of stakeholders and a deep understanding of policy and public affairs to stay abreast of significant developments, ensuring the organisation remains proactive in its positioning and sensitive areas.

This role requires a leader who can inspire and develop a team of External Affairs professionals, devising and executing projects in a fast-paced environment while ensuring alignment with strategic goals. The External Affairs mandate is exceptionally diverse, spanning devolved governments across the UK and increasing regional devolution within England. Regular travel to attend meetings and spend time with colleagues across the UK will be required.

The Head of External Affairs will provide a professional, consistent, and expert service, supporting strategic activity across the organisation. They will oversee tailoring outputs to effectively reach key external affairs stakeholders and play a senior role in assessing areas of reputational risk.

Key responsibilities

• As a member of the communications leadership team, take ownership of, create, and implement a comprehensive external affairs strategy to deliver the organisation's missions and strategic objectives, including significant activity in the national portfolios, integrated and aligned to its communications strategy.

• Provide strategic oversight of government relations, public affairs, and strategic engagement across the UK, including relationships with sponsor bodies, working closely with the CEO Office and Portfolio Directors. Offer strategic guidance, sound judgement, and advice to senior leadership and other teams, driving a consistent organisational approach to relationship management.

• Take responsibility for strategic horizon scanning for external affairs activity across the mission areas, ensuring information and advice is shared directly with the CEO and senior colleagues, and opportunities for stakeholder engagement and influencing are maximised.

• Devise and lead a programme of external engagement with key policy, political, and mission-related stakeholders for the Chair, CEO, Board Members, and other senior leaders. This includes owning and coordinating key messages and briefings, attending meetings as appropriate, and ensuring actions are followed up.

• Oversee the design and delivery of engagement programmes that measurably increase engagement with key political and other audiences. Identify and manage risks, trends, or opportunities to protect and enhance the organisation's reputation and ensure successful influencing among key stakeholders.

• Plan and deliver a continuous review and evaluation of activities, including external benchmarking, measurement of engagement levels, and performance standards to ensure effective delivery of the External Affairs strategy across the four nations.

• Lead and develop a high-performing team, delegating work effectively, ensuring appropriate use of resource across the team, and providing and commissioning external suppliers and internal stakeholders to deliver high-quality plans.

Person Specifications

• Substantial experience leading government relations, public affairs, policy, and advocacy in a large, matrix organisation, ideally interacting with devolved administrations (national and mayoral).

• Experience in building and maintaining relationships with senior political and other stakeholders, fostering collaboration across diverse communities and perspectives.

• Experience of planning and executing strategic engagement across a range of high-profile audiences and activities, including responsibility for Chair/CEO/Board-level engagement.

• Experience of strategic planning and decision-making at a local, regional, and national level, including with peer organisations and local governments.

• Excellent interpersonal, networking, and communication skills, with the ability to engage diverse audiences with clarity and inclusivity.

• Experience of briefing and working with senior leaders in support of organisational and engagement objectives, often at short notice, including providing counsel in times of reputational risk and navigating complex organisational dynamics.

• Demonstrable leadership and project-management ability, with experience developing high-performing teams, resource management, and working in a matrix-management and collaborative environment.

• Experience commissioning agencies and third-party suppliers to work with internal stakeholders to deliver high-quality plans.

• Experience of continued professional, managerial, and personal development within the relevant discipline.

• If this role is based in Wales, or supports customers or colleagues in Wales, an understanding of Welsh language legislation and the Welsh Language Standards of the organisation is required.

What’s on Offer:

• Salary of £54,277-£60,000 outside London or £59,000-£66,500 inside London 

• Full time role 

• 12 month contract

• Immediate start 

How to Apply: To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button via our website.

The process: If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application.

To avoid any potential delays or your application being missed, please apply solely via the 'Apply Now' button.

Commitment to Diversity: The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.