Delivery manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Job Title: University Access Officer
- Salary: £14,742 (£24,570 full time equivalent)
- Closing Date: Thursday 3rd July, 11:30 am. Though if a candidate is found sooner, we may bring the deadline forward.
- Reporting to: Programme Manager
- Working pattern: Part time 3 days a week (Friday is compulsory + 2 days)
- Contract: 1 Year fixed term to August 2026.
- Job Location: Shirebrook Academy, Common Lane, Shirebrook, Mansfield NG20 8QF
- Interviews: Ongoing, but main day will be Tuesday 8th July (online).
- Start date: Monday 18th August 2025
About the organisation
The Access Project is an education charity; we believe that every young person can make the most of education, unlocking their potential and creating a fairer society.
Our mission is to support students from under-resourced backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. We work with them to make good applications, get the grades and transition to university.
The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Students who receive support from our programme are almost twice as likely to attend top universities as statistically similar students, according to UCAS.
Safeguarding Statement
The Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Our safeguarding system is underpinned by a range of policies and procedures which encourage and promote safe working practice across the organisation.
Why work at The Access Project
People who work at The Access Project are motivated by the desire to create a fairer society. We all play an active part in achieving the mission to help students from disadvantaged backgrounds access top universities. At The Access Project, we’re a friendly, collaborative, supportive and inclusive team, with passionate people working together in Delivery, Sales and Partnerships, Strategy, Finance and Operations to achieve to achieve our mission.
The vision of our people strategy is to enable and inspire all employees to achieve, grow, succeed and thrive. We regularly have opportunities for people to share their ideas in various working groups, generating strong teamwork across the organisation.
We value every individual who works at The Access Project and we have a wide range of benefits that make this a rewarding place to work. In our last staff engagement survey, 90% said they’re proud to tell people they work at The Access Project.
About our values
Empowerment - We support students and our people to develop the skills and knowledge to accomplish their goals.
Courage - We encourage our students and our people to be authentic, innovative and ambitious in order to reach their full potential and deliver our mission
Impact - We evolve our programmes through an evidence-led approach, supporting our students to achieve their best outcomes
Inclusion - We respect and value individuality and engage diverse voices to achieve our mission.
Ownership - We hold ourselves accountable in all our actions and efforts. We ask “What can I do to improve my results?”
About the role
University Access Officers are responsible for delivering The Access Project’s high impact mentoring programme to students across our partner schools. This role works with a caseload of students supporting them from the start of Year 10 up to the end of Year 11 to understand the pathway to a top university.
The role also involves project coordination, working with our schools, volunteers and teams across The Access Project to ensure our young people are fully supported and have the best possible chance of achieving social mobility and enhancing their future prospects.
This role is for a University Access Officer to work across one school., Shirebrook Academy. Our schools are shown on a map on our website.
Role responsibilities
- Work directly with young people mentoring a caseload of students in a professional and safe manner.
- Deliver our University Readiness programme through in-depth, targeted 1:1 mentoring sessions with Year 10 to Year 11 students.
- Assess student progress towards being able to make successful sixth form applications.
- Engage with students in school and enrol them onto the programme.
- Match students with volunteer tutors.
- Monitor student attendance to tutorials and devise innovative solutions to encourage attendance.
- Monitor the impact of tutorials and intervene as appropriate.
- Build and manage relationships with volunteer tutors to ensure they have a positive experience of the programme
- Manage tutor attendance to tutorials through weekly monitoring systems
- Lead on quality assurance of tuition pairings completing a caseload of drop ins.
- Upload information onto the Salesforce database (training is provided)
- Work with school staff to ensure their cooperation and timely completion of activities contributing to the smooth running of the programme
- Direct enrolled students to appropriate wider enrichment opportunities, encouraging both extra and super-curricular participation and reflection.
- Work with Enrichment & Events team and partner schools to deliver school trips to universities, including trip logistics and leading groups of young people on trip days.
- Lead on all student facing comms.
- Send regular summary updates to school as their key point of contact.
- Present at termly school meetings with Senior Management to report on programme progress.
- Any other responsibilities reasonably deemed necessary by The Access Project’s Programme Managers or Director
Person specification
- Able to communicate and influence with impact at all levels
- Able to deliver projects and manage administration accurately
- Able to effectively time manage
- Able to lead and manage change to embed the programme in school
- Resilient and adaptable
- Skilled in building and maintaining excellent relationships
- Can demonstrate a commitment to upholding the values and behaviours of good conduct
- Can demonstrate an ability to take action to keep young people safe and raise concerns
Training and Development
You will be provided with regular monthly training so that you can develop your skills and succeed in the role. There is support and supervision from your line manager (Programme Manager), as well as guidance from a Senior University Access Officer and the wider University Access Officer team across The Access Project. There are opportunities for progression, including several additional responsibility roles which are available for UAOs to apply for once they have completed their probationary period successfully.
Benefits:
25 days annual leave p.a. (pro rata) plus Bank Holidays and Winter closure.
PerkBox – offering nationwide shopping discounts, gym memberships, holidays, learning and much more.
Employee Assistance Programme, a 24-hour helpline for staff
Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day.
Interest-free travelcard loans
Travel-allowance for expenses over £10 per day, where applicable
Cyclescheme loans
2 paid Volunteering Days and 1 Wellbeing Day
Employer’s pensions contributions (3%)
Learning and development opportunities
We welcome requests for flexible working arrangements
How to Apply
Please visit the Careers section on The Access Project website and apply online.
Equal Opportunities Statement
The Access Project aspires to represent the diversity of communities across the UK at all levels of the organisation and proactively takes steps to support this. We are committed to creating a culture where the experiences and voices of people from marginalised backgrounds are listened to and valued; where their skills are appreciated; and where their talents are nurtured and encouraged.
The Access Project is an equal opportunities employer, and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role, we encourage you to apply. Amongst staff at our organization, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+. We particularly welcome applications from people with lived experience in reference to our mission.
We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments, please contact us.
Disclosure of a Criminal Record
The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose. The application for a DBS check at a level appropriate to the job role will be activated before your first day of work. Members of staff who are not eligible for a standard or enhanced DBS check are required to undertake a basic DBS check only in line with legal requirements. If you are selected for appointment to the role, you will be subject to this procedure.
Present or most recent employment
It is important to give full information, including the organisation you work in, or most recent employment if not currently working, full dates, address and explanation of any gaps in employment.
References
All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity but will request your permission before doing so. If you have experience of working with children, please include this as one of your references.
Education, Qualifications and Training:
Ensure you give all the information requested, including dates, establishment where you studied and make clear the level of any examinations e.g., GCSE, GCE 'O' Level or 'A' Level or equivalents etc. and the grades you obtained. Also include any skills training you have had. You will be required to produce original documentary evidence of any qualifications relevant to the job, and these will be detailed on the person specification.
Proof of qualification is required before the appointment is confirmed.
Contact information
Please direct any queries to our website.
Please ensure that you complete all of the application form questions to enable us to shortlist your application for an interview, otherwise it will be disqualified automatically. Resumes and CVs will not be considered.
We support young people from under-resourced backgrounds to raise their aspirations, access top universities and achieve social mobility.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £28,000 to £32,000 per annum (dependent on experience)
Working pattern: Full time over a 4 day working week. Hybrid working with one day a week in our central London office (London Bridge)
Who we are
We are Spinal Research, the United Kingdom's leading medical charity focused on the repair and restoration of the spinal cord. Every two hours someone in the UK becomes paralysed. Globally, it is estimated that 15.4 million people are living with paralysis. It can happen to anyone at any time, changing lives instantly.
We fund groundbreaking research that will cure paralysis, helping to ensure people living with spinal cord injuries will one day receive life-changing treatments.
About the role
We are seeking an individual giving officer to support the development and delivery of our individual giving programme. This is an exciting opportunity to play a key role in our fundraising team, helping to grow income and deepen engagement from our supporter base.
Key duties
- Assist in the planning and implementation of individual giving campaigns that deliver sustainable income growth and long-term donor engagement
- Manage supporter engagement and acquisition across multiple channels including social media, email, SMS, direct mail, and online campaigns
- Work closely with the fundraising, research, and communications teams to ensure successful delivery of individual giving activities
- Oversee data selection for campaigns to optimise return on investment and support testing; ensure data is managed securely and in line with GDPR
- Support reporting and forecasting of financial and non-financial performance across the individual giving programme
- Contribute to the development and launch of a mid-value donor fundraising programme
- Support donor journeys that build loyalty and increase lifetime value through a range of fundraising products
Skills and experience required
- Proven experience managing projects across direct marketing channels, including both digital and print
- Strong copywriting and creative writing skills
- Experience developing fundraising and marketing content based on audience insights
- Confident working with external agencies across creative, print, digital, and media
- Experience supporting the planning and budgeting of individual giving activity
- Familiarity with legacy marketing is desirable but not essential
Benefits
- Five weeks annual leave plus bank holidays
- Full time hours over a 4-day working week (32 hours, Fridays off)
- Flexible working with core hours between 10am and 4pm
- Hybrid working with one day a week in the office
- Private health insurance cash plan
- Eight percent pension contribution
- Cycle to work scheme
- Onsite gym at the office
How to apply
If you would like to apply and join our energetic team at this exciting time, please submit your CV and a covering statement (no more than two pages) outlining your interest in the role and why you believe you are a good fit.
Commitment to diversity and inclusion
Spinal Research is committed to fostering a diverse and inclusive environment. We provide equal opportunities for all applicants, regardless of race, sexual orientation, disability, age, or gender. We welcome applications from all backgrounds and are happy to make reasonable adjustments to ensure a fair recruitment process.
The client requests no contact from agencies or media sales.
This opportunity is ideal for someone who thrives on coordination, is highly organised, and has a solid understanding of Board support, minute-taking and cross-team collaboration.
Key responsibilities include:
- Coordinating the full cycle of Trustee and Committee meetings, including scheduling, agenda planning, and paper distribution
- Taking high-quality and accurate minutes and tracking actions to ensure follow-up
- Supporting governance and compliance processes, including maintaining the risk register and statutory records
- Contributing to the planning, monitoring, and reporting of strategic and project delivery across the organisation
- Supporting ad hoc projects and events, including staff conferences and trustee engagement activities
- Acting as a point of contact for trustee-related queries and supporting induction and development processes
We are looking for someone with:
- Significant experience supporting board and committee governance
- Proven ability to take and manage high-quality minutes and meeting outputs
- Experience working with stakeholders at all levels, including senior leadership and trustees
- Excellent organisation, attention to detail, and ability to manage multiple priorities
- Strong communication skills and confidence using Microsoft Office and CRM tools (such as Salesforce)
- A collaborative, adaptable approach and a commitment to inclusive working practices
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Join us in the next phase of our exciting partnership with Girlguiding in England. We’re looking for a passionate Project Officer to empower girls and young women to connect with nature and take action for birds and the environment. You’ll play a key part in empowering girls and young women to connect with, and take meaningful action for, birds and nature.
Project Officer – Girlguiding Partnership
Reference: JUN20251151
Location: Flexible in South-West England
Salary: £27,123.00 - £28,956.00 per Annum, Pro Rata
Contract: 12 months
Hours: Part-Time, 22.5 hours per week
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave (pro rata)
What's the role about?
You’ll be joining the RSPB England Education, Families and Youth team to support our regional partnerships with Girlguiding. In this role, you’ll contribute to the development and delivery of our key project outputs.
Key tasks:
- Design and deliver youth-focused nature engagement activities, including co-creating a nature and climate youth action toolkit and launching a Youth Nature Ambassador Network for members aged 10-18 to shape initiatives and lead their own projects.
- Design and deliver 'train the trainer' sessions to empower adult and young leaders in youth organisations, to embed nature and climate action into their core programming as well as driving the changes they are most passionate about.
- Coordinate and deliver project activities, ensuring timely, high-quality, and cost-effective outcomes. This includes managing volunteers, collaborating with partners, supporting budget monitoring, maintaining documentation, and helping embed project outcomes into long-term practice.
- Coordinate communications and stakeholder engagement, including facilitating meetings and creating briefings and materials to ensure effective communication and alignment throughout the project lifecycle.
- You will be supported in your role by the England Youth Partnerships team, with opportunities to meet virtually with staff and volunteers, so you feel part of a team and learn about the work of the RSPB and Girlguiding. An induction and relevant training will be provided as well as support to further develop the skills needed for this role.
Essential skills, knowledge and experience:
- Experience in designing and delivering youth engagement sessions, events, workshops, or facilitated discussions for young people, with a focus on fostering learning and development, encouraging collaboration and promoting meaningful participation and decision-making.
- Strong communication skills with both adults and young people, with the ability to convey project goals in a passionate, credible, and persuasive manner to a wide range of audiences.
- Strong time management and organisational skills, with a working knowledge of project management principles and the ability to coordinate tasks across teams and stakeholders.
- Experience in developing, collaborating and working within effective partnerships and project teams, engaging both internal and external stakeholders to achieve shared goals and deliver outcomes.
- Experience in compiling reports and analysing numerical data to monitor progress, evaluate impact, and inform decision-making.
- Experience in developing and delivering engaging training programmes for adults, particularly in a way that builds confidence and practical skills.
Desirable skills, knowledge and experience:
- Experience in managing staff and/or volunteers, including recruitment, supervision, and development, coordinating workloads, nurturing positive relationships, and fostering a collaborative and productive team environment to ensure effective contributions to project outcomes.
- A solid understanding of the natural world, environmental issues, and practical actions that support nature conservation.
Additional Information:
- An England role, flexible on working pattern and part of a remote team.
- The role holder will be a homeworker, ideally be based in or within easy travelling distance of the Girlguiding South West England region (Gloucestershire, Bristol, Dorset, Somerset, Berkshire, Hampshire, Wiltshire).
- Travel may be required between the regions where we have Girlguiding partnerships.
- You will need to be available to run training at weekends and/or evenings.
- This is a 12 month fixed-term role for 22.5 hours per week.
- The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.
Closing date: 23:59, Wednesday, 2nd July 2025
We are looking to conduct interviews for this position from Wednesday 16th July.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
This role will require completion of a DBS in addition to the standard pre-employment checks.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is exempt from the Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.



Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.
- £38,072
- 35hrs a week - flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Permanent
- Hybrid working - home based and hospital based (Leeds General Infirmary and St James's Hospital)
- Closing date: 29th June 2025
- Interview date: 9th July 2025
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.
We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.
About the role
We’re looking for a Social Worker to support children and young people diagnosed with cancer in our Leeds Team.
We pride ourselves on delivering the highest quality support tailored to the needs of the children and young people and their families using a needs based assessment framework. The work we do is rewarding but also complex and demanding. You will be part of a close-knit Young Lives vs Cancer social work team, working with an established NHS multi-disciplinary team and services in the community.
This role is part home, part site-based. Your contractual base will be both Home and Leeds General Infirmary and St James's Hospital
This post is subject to an Enhanced Disclosure and Barring Service check.
This role is also subject to a Social Worker Registration.
What do I need?
The key skills we’re looking for in this role are:
- A recognised Social Worker qualification and current registration with Social Work England/ Scottish Social Services Council/Social Care Wales/Northern Ireland Social Care Council
- Experience working with children, young people and their families/carers in a social care setting.
- Experience of working in a multi-disciplinary environment, ideally in an NHS setting.
- Sound knowledge of child and young people development.
- An understanding of the impact of serious illness for children, young people and their families.
- Excellent interpersonal skills.
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
#ShowTheSalary
The National Lottery Community Fund is seeking a Strategic Communication Lead, Wales to drive forward our ambitious communications transformation. This newly created role sits at the heart of our restructured communications function, designed to deliver our strategy "It Starts with Community" and shift our focus to demonstrating the powerful impact communities have across the UK. It is essential that you are a Welsh-speaker.
As we build a new, integrated approach to communications across the UK, this position offers an exceptional opportunity to shape how we tell our story. Playing a strategic leadership role, you will be the vital bridge between our grant makers and communicators, working in a matrix manner with the senior leadership team in your country and our wider communications team to solve problems and generate successful communications and engagement campaigns.
You will provide strategic leadership on communications and external affairs, working across two areas of responsibility: a specific country within the UK and one of our four missions. Your ability to create powerful alignment between these areas will be essential to success.
Your deep understanding of the devolved context and stakeholder landscape will help build the Fund's influence with regional decision-makers and opinion formers while advancing UK-wide objectives. You will also be an ambassador for the Fund's work, maintaining a strong network in your country.
We are looking for an experienced communications strategist with extensive knowledge of the local political, media and stakeholder landscape. You should bring a sophisticated understanding of how communications can drive organizational objectives and a proven track record of leading integrated campaigns. Your background might include senior communications roles in government, the VCSE sector, or complex organizations operating across devolved administrations, where you've demonstrated ability to navigate diverse stakeholder environments and translate strategic goals into impactful communications activity.
Key responsibilities
- Lead strategic communications for one Funding portfolio and one mission area, ensuring integration with business planning
- Build and lead matrix teams to deliver integrated communications campaigns
- Develop and implement communications plans that drive engagement with key stakeholders
- Provide senior counsel on reputation management and crisis response
- Act as senior regional point of contact for communications and external affairs
- Ensure consistent messaging across all customer journey touchpoints
- Represent the Fund with key external stakeholders and opinion formers
Location: You will be expected to be based in the country you will be supporting. We have a hybrid approach to working with work pattern and exact location agreed with the successful candidate. Our offices are in Belfast, Birmingham, Cardiff, Exeter, Leeds, London, Manchester, Newcastle and Newtown.
Interview date: Friday 11th July
On application, please align your supporting statement to the criteria below
Essential criteria
- Extensive experience in developing and delivering strategic communications and engagement in support of organisational priorities, including planning and executing media, marketing and external affairs
- Strong influencing skills with both internal colleagues and external partners
- Significant experience in building and leading high-performing teams in a matrix-management setting
- Demonstrable understanding of public affairs in devolved governments
- Experience providing strategic communications counsel to senior leaders including at times of reputational risk
- Experience in leading crisis communications
- Excellent project management skills in a complex organisation with competing deadlines
- Demonstrable experience in using data and insight to inform and deliver communications campaigns.
Desirable criteria
- Experience working across multiple regions or countries
- Track record of developing innovative communications approaches
- Experience in one or more of our mission areas
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
Location: Manchester – Watson Street
Salary: £31,133 per annum pro rata, plus £802 Essential Car User Allowance if working in the Tenancy Relations Service
Hours: Full time – 37.5 hour per week
Contract: Fixed Term – 12 months with a possible 12 month extension
Closing date: Thursday 3rd July 2025 at 11:30pm
Are you compassionate, proactive and collaborative with experience in housing and homelessness advice and advocacy? If you are looking for an exciting new career opportunity, then join Shelter as a Housing Rights Worker and you could soon be making a real difference to people affected by the housing emergency.
About the role
Shelter Manchester are recruiting for a number of roles including Housing Rights Workers to cover the cross boundary tenancy relations service as well as the city wide advice service. Both services will require working across multiple locations and with respect to the tenancy relations role a significant part of your week will be co located with partner agencies.
As Housing Rights Worker, you will deliver high quality housing advice and advocacy in line with the hub’s local community priorities. This will involve working alongside people who are experiencing homelessness and bad housing to identify issues facing local communities. You will plan and deliver casework to individuals and communities to resolve their housing situation, networking and engaging with community groups, local organisations and individuals to understand local housing issues and raise awareness of housing rights.
You will also work within local community settings and alongside community groups, delivering advice and rights awareness workshops. You will ensure that people with lived experience of homelessness have opportunities to share their story, give their views and participate in the design and delivery of Shelter services. You will offer day to day support to volunteers, provide learning, shadowing and mentoring and be a consistent role model for Shelter’s values.
About you
You will have the ability to engage and work collaboratively with individuals, communities and with all stakeholders, including running group workshops and presentations. You have experience, knowledge of and/or proven ability in housing and homelessness advice and advocacy, with the ability to progress to specialist level knowledge. Essential to the role will be good time management, carrying out casework related interviews, maintaining detailed case records and offering advice and support to clients to inform their decisions.
Benefits
In return we offer a competitive salary as well as a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About the team
You will be part of an existing multi-disciplinary team that offers housing and homelessness advice and support across Greater Manchester. It consists of a solicitor led legal team providing advice and representation, and an advice service providing advice, support and guided self-help to people with housing, debt or welfare benefit issues. There is also a committed and skilled team of volunteers that offer peer support, mentoring and more general volunteering adding significant value to our core service offer.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to apply
Please click ‘Apply for Job’ on the advert. You are required to submit a CV and a supporting statement with responses to the following points in the ‘About you’ section of the job description of no more than 350 words each. Please provide specific examples following the STAR format:
- Knowledge and experience of housing and homelessness advice and advocacy and the ability to progress to specialist level knowledge
- Ability to listen to, engage and work with individuals and communities
- Experience of delivering and/or ability to deliver group workshops and presentations
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you passionate about digital inclusion and supporting adults with learning disabilities? Do you enjoy making technology accessible, fun, and relevant to everyday life?
Stepping Stones Learning and Leisure is a small but impactful charity based in Southwark. We support adults with learning disabilities to live more connected, independent and fulfilling lives through creative programmes, life skills sessions, and social activities. We believe in the power of community, person-centred support, and inclusive learning.
We’re looking for a friendly, practical and tech-confident Digital Life Skills Facilitator to lead our Step Online Club, a weekly group that empowers members to use everyday technology with confidence. From messages to online shopping, playlists to photo sharing, your role is to support participants in using technology to lead more independent and connected lives.
Our participants have asked for someone who is fun, jolly, and thorough. If that sounds like you, we’d love to hear from you!
About the Role
As our Freelance Digital Skills Facilitator, you will design and deliver weekly in person sessions covering essential digital skills such as:
- Online safety
- Social media
- Taking and managing photos and videos
- Practical digital tasks (e.g. online shopping, booking appointments)
- Sending and receiving messages
- Assistive technology (voice notes, Alexa, etc.)
- Creative and relaxing digital activities
Sessions are interactive, person centred, and tailored to individual learning needs. You’ll create and use participants’ Individual Learning Plans (ILPs) to track progress and support personal learning journeys.
What We’re Looking For
We’re looking for a facilitator who can make learning digital skills accessible, engaging, and confidence building. You should have:
- Confidence using smartphones, tablets, and common apps
- Experience working with adults with learning disabilities or similar groups
- Patience, creativity, and the ability to adapt to different learning styles
- A calm, friendly approach and great communication skills
A teaching qualification is desirable but not essential.
Read through the job description attached.
Send your CV and a cover letter through Charity Job portal, highlighting your suitability for the role and an explanation of how you would approach the role, such as your teaching and planning techniques.
Shortlisted candidates will be invited for an in-person interview and a short teaching session with the Step Online group.
Empowering adults with learning disabilities to lead fulfilling, connected lives through opportunities shaped by their ideas and aspirations.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Brake
Brake is the UK’s leading road safety charity, dedicated to supporting people affected by road crashes and advocating for safer streets. Since 1995, we have been helping victims and their families to navigate the devastating impact of road collisions through the National Road Victim Service—providing immediate, compassionate, and tailored support for those who have been bereaved or seriously injured. Our mission goes beyond recovery; we campaign tirelessly for legislative and societal changes to prevent future tragedies and make roads safer for everyone.
Join Us as a Caseworker – Thames Valley Region - To apply for this role, you MUST be a resident in the Thames Valley area.
This year, Brake celebrates 30 years of life-changing work, and we’re looking for a committed and compassionate Caseworker to help us continue making an impact. If you are based in the Thames Valley region and want to help people at their most vulnerable moments, this could be the role for you.
Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide direct, trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes.
This role is flexible, allowing you to structure your own working pattern within weekdays from 6 AM to 8 PM. While travel is required, you’ll have control over your diary. The work is challenging but immensely rewarding, requiring resilience, empathy, and a dedication to making a real difference in people’s lives.
Key Responsibilities
- Providing direct support to road victims and their families in the Thames Valley region, following Brake’s trauma-informed model of care.
- Managing a caseload of service users, ensuring their emotional, practical, and advocacy needs are met.
- Undertaking comprehensive needs assessments and creating individualised support plans
- Offering emotional and practical support—this can include helping families access therapeutic resources, financial aid, or even facilitating keepsakes to honour the memory of their loved ones
- Liaising with professionals, including police officers, Family Liaison Officers, mental health services, coroners, GPs, and other support organisations.
- Advocating for victims within medical, legal, and social services to ensure their voices are heard.
- Providing support through multiple channels, including in-person, remote calls, video chats, and messaging, depending on service user preferences.
- Completing safeguarding assessments and escalating concerns to the Designated Safeguarding Lead when needed.
- Maintaining accurate case records in compliance with data protection policies.
- Engaging in external clinical supervision to manage personal resilience and well-being.
- Participating in team meetings, training, and professional development to ensure the highest standard of service delivery.
What We Offer
- £26,000 per year (initial one-year contract, with funding in place and potential to extend).
- Flexible working hours—working pattern can be shaped around your needs.
- Mostly remote work, with travel to service users’ homes or safe meeting places (mileage expenses reimbursed).
- Death in service benefit, to the value of 2 x salary
- 36 days annual leave, including bank holidays and compulsory end of year shutdown
- Employee assistance program, including counselling, legal and financial advice.
- External trauma consultant support to aid in caseworker resilience.
- Structured induction, training, and ongoing development including in trauma-informed support and risk management.
Who We’re Looking For
Essential Requirements:
- A full, clean UK driving licence and access to your own vehicle.
- Resident in the Thames Valley area.
- Experience in frontline support services, preferably involving sudden bereavement or heightened vulnerabilities.
- Strong advocacy and research skills to liaise with multiple organisations on behalf of service users.
- Competency in I.T skills to work remotely.
Desirable Experience:
· Comprehensive understanding of the processes involved in the criminal justice system and coronial process
Personal Qualities:
- Self-motivated and resilient—able to navigate emotionally challenging situations.
- Empathetic and compassionate, with a commitment to helping others.
- Adaptable and creative, able to tailor support methods to individual needs.
- Strong communication and interpersonal skills, able to collaborate with professionals and service users alike.
Equality, Diversity & Inclusion
Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.


The client requests no contact from agencies or media sales.
£35,000.00 per annum, working 35 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The Senior Finance Officer (Purchase Ledger) maternity cover role will play a key part in the delivery of an efficient and effective payables service to the business and it's customers by ensuring invoices, expenses and regular payments are paid and accounted for correctly and promptly and in line with the purchase order process, policy and internal procedures.
This is a Fixed term contract for 12 months. This role is a Hybrid role and you will be required to be at the office 2 days a week.
What you'll do:
* Process Purchase orders and invoices onto the system, ensuring transactions are accurately recorded and authorised as per policy and in line with purchase order procedures
* Process petty cash reimbursements in a timely manner
* Monitor the Purchase ledger mailbox, ensuring that queries and arising actions are dealt with, and invoices are registered on the system in a timely manner
* Act as Finance first point of contact on purchase order queries
* Prepare upload files for the weekly BACS payments as required
* Prepare ad-hoc manual payments as required
* Set up new supplier and system user accounts onto the purchase ledger system
* Process Purchasing card and Cash card applications
* Ensure the regular reconciliation of supplier statements
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage service-user involvement
* Excellent Communicator
* Approachable and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
What you'll bring:
Essential:
? Excellent time management skills, with the ability to manage their own workload
? At least two years experience in a purchase ledger role
? Experience of working with a P2P system
Desirable:
? Experience of working in a Social Housing organisation
? Graduate or AAT qualified
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Administrator
Are you an experienced and competent administrator who could bring your skills and expertise to support a growing, inclusive, evangelistic and justice-seeking Church? Is doing a job that makes a difference important to you?
An exciting new opportunity has arisen to join the Mission team within the Connexional Team, providing comprehensive and high-level administrative support, primarily to the Evangelism and Growth and Justice-Seeking teams.
About the Role
You will play a key role in ensuring the smooth running of two dynamic teams, supporting their work in helping the Church live out its calling in evangelism, growth, and justice. This is a varied and rewarding role that requires initiative, attention to details, and a passion for supporting meaningful work.
About You
The ideal candidate will be:
- Enthusiastic and hardworking, with a proven ability to manage a varied workload
- Self-motivated, with excellent interpersonal and communication skills
- A strong team player, who is flexible, adaptable, and highly organised
- Skilled in multitasking and time management skills.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups.
Join us in making a meaningful difference. Complete an application form today!
If you require reasonable adjustments to made at any stage of the recruitment process, please contact the HR team.
Closing date for completed application forms: 13 July 2025
Interviews will be held in London on: 24 July 2025 in Person.
N.B. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a difference
This is an exciting opportunity to join our service supporting Unpaid Carers across Lewisham to improve their health and wellbeing, and access support that meets their needs.
The team works with unpaid Adult Carers, Young Adult Carers and Young Carers, completing statutory and holistic assessments to understand people’s individual circumstances and level of need. You will carry out home visits and community meetings, co-produce support plans, and develop effective relationships with Unpaid Carers, families, and professionals.
You’ll build on your local knowledge to signpost and facilitate access for Unpaid Carers to support services, including financial and benefit advice, housing, health and safety home systems, and leisure and social activities. You will also support the development of escalation plans so that Unpaid Carers are prepared for unforeseen circumstances that would impact negatively on ability to care.
Applicants should have relevant personal or professional experience of working with Unpaid Carers and/or vulnerable adults or children in a social care, health, education or voluntary and community sector. You’ll need a practical understanding of barriers faced by Unpaid Carers, and an awareness of cultural differences and access to services. Experience of working in mental health or dementia services would be an advantage.
You should be an excellent communicator and able to motivate and empower others. This is a full-time role.
Don’t wait. Apply today!
We offer our employees:
- Inclusive values-based environment
- Competitive remuneration package
- Workplace pension scheme
- Generous annual leave entitlement plus bank holidays
- Opportunities for hybrid working
- Benenden Health Care
- Death in Service Benefit
- Cycle to Work Scheme
- Employee Supported Volunteering scheme
- Development opportunities
- and more
Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.
Please either submit your CV with a short covering note or visit our website for full details.
Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.
Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.
Imago provides support and opportunities to people, families, and communities across Kent, East Sussex, Medway and South London



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Specialist Housing IDVA
Salary: £26,000 - £32,000 depending on experience
Location: Hammersmith Head Office
Hours: 35 hours per week
Thursdays early shift (8am) and evening between 6-9pm on rota basis (approximately every 4-5 weeks)
Contract: Fixed Term Until March 31st 2026
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
The Specialist Housing Advocate will work within a dynamic, fast paced team to provide intervention, advocacy and support that empowers women and ensures that the voice of survivors informs every stage of their journey towards improved safety. This is a new and exciting service, and we are looking for someone passionate about ensuring that all survivors of domestic abuse are able to access safe and appropriate accommodation which meets their needs.
To be successful as Specialist Housing Advocate you will need the below experience and skills:
You will have an excellent understanding of domestic abuse and its effects on survivors and their children, and of best practice within the domestic abuse and housing sectors. You will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis. The post holder will hold a caseload of survivors and will also be required to support Advance’s duty team on a rota basis which will involve completing intake assessments and providing crisis intervention support.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
Closing Date for Applications: 29 JUNE 2025
Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
A 35-hour working week
An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
Additional days off to celebrate International Women’s Day, and for religious observance and moving home
Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
Pension scheme
Enhanced maternity/adoption provision
Access to our Employee Assistance Programme
Employee eye-care scheme
Clinical supervision for front line staff and first line management roles
Refer a Friend Scheme - £250 for each referral who passes probation
Organisation wide away days
Thorough induction and training
Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
Make a difference in an important role using your own lived experience of mental health to support others in their journey!
Hours: 22.5 - 30 hours per week
Contract: Permanent
Disclosure: This position is subject to a 26-week probationary period, Right to Work Check, satisfactory references and an enhanced DBS check and subsequent re-checks.
Actual Salary for hours worked:
22.5 hours is £15,926.13
30 hours is £21,234.85
Location: Darlington
Responsible to: Adult Services Manager at Darlington Mind and Peer Support Service Team Manager based within Teesside Mind
Closing date for applications is on: 5pm Tuesday 1 July 2025
Shortlisting is expected to be complete by 5pm Friday 4th July 2025
Shortlisted candidates will be invited to attend an information session, on Tuesday 8 July 2025, 4.30pm – 6pm. This session is optional. The session is to find out more about peer support, what the role entails and what Mind as an organisation has to offer.
Interviews are likely to be held on Monday 14 July 2025
About Peer Support
We describe peer support as when people with shared experiences connect to build safe, trusting and non-judgemental relationships through which they learn and grow together. Paid peer support workers in mental health settings have experience of mental health problems and accessing mental health services, and are employed, trained and supported to use their experiences to support others.
About This Role
Darlington Mind are really pleased to be recruiting a Peer Support Worker to a new role within our adult recovery-focused services in Darlington as part of the Tees Valley peer support service.
The role is part of Community Transformation work in the Tees Valley and will be part of an exciting new collaborative service in partnership with Teesside Mind (with similar roles) and with TEWV NHS Foundation Trust who will have peer workers in their Community Mental Health Teams.
Community Transformation is part of the NHS Long Term Plan and represents a shift in the way we deliver care. It considers the whole person, beyond their diagnosis, and what the whole system has to offer, including primary care, local authority, voluntary care sector, alongside families and friends. We are working together to ensure we collectively deliver trauma-informed, person-centred care to meet an individual’s wide-ranging needs.
Role Purpose
You will work with individuals who have accessed adult day services within Darlington Mind and you will be an integrated and valued member of the wider team.
Drawing on your own experience of mental health problems, you will ‘walk alongside’ others on their journey and will inspire hope and belief that recovery is possible.
You will listen non-judgementally to create safe spaces where people feel heard and approach the peer relationship with compassion and curiosity. You will recognise and value each person’s strengths, diversity and expertise in themselves. You will be aware of the impacts of trauma and committed to the importance of working in ways which are sensitive to the needs of trauma survivors.
Important parts of this role also include working within the team to help people’s voices be heard and to promote recovery values. You will be supported to challenge both individual and structural instances of stigma and discrimination related to mental health problems and other forms of exclusion.
At the start of the role, you will attend peer support training alongside other new team members from Mind and TEWV. This training is delivered by people with their own lived experience and experience working in peer roles.
Main Duties
· Provide 1-1 peer support to people accessing the service
· Hold and manage a caseload efficiently
· Set up and facilitate peer support groups
· Support service developments in the teams you work in
· Work as part of a wider mental health recovery-based system to support involvement and participation of people with lived experience
· Keep up to date records using online systems in line with policies and procedures
· Manage your own diary (using Microsoft Outlook)
Person Specification
All criteria are essential or otherwise stated
Knowledge and Qualifications
· Hold NVQ Level 3 or equivalent qualification, or have ability to work with information at this level and equivalent experience of providing peer support
· Knowledge of mental health problems and mental health services
· Knowledge of the Voluntary Sector and how it works with other Statutory and Non-statutory Services
· Knowledge of CHIME model of care (desirable)
· Safeguarding and safety planning practices
· Knowledge of local services (desirable)
Experience
· Personal experience of mental health problems and using mental health services
· Recent experience of using own lived experience to support others, for example in a paid, volunteer or informal peer support role
· Working in a community setting (desirable)
· Working as part of a team
Skills and Competencies
· Able to build trust and rapport both face to face and via telephone
· Excellent communication and active listening skills
· Able to share elements of own personal recovery journey in a way which is appropriate to the role and peer relationship
· Able to set SMART goals where appropriate, plan and agree next steps and keep focus and motivation
· Reflect on own practice and continuously develop own skills
· Reflect on own needs to maintain wellbeing at work
· Using IT, online and data management systems on an everyday basis
· Manage own time effectively
Other and Personal Qualities
· Be passionate and enthusiastic about empowering others to thrive and recover
· Be able to inspire, motivate and instil hope in others
· Caring, compassionate and person-centred approach
· Commitment to Mind’s values and objectives
· Able to travel to a range of locations within each borough by own or by public transport
To find out more about the role, please contact Marcus Hawthorn at Darlington Mind.
Promoting good mental health and wellbeing and offering high quality mental health support and recovery services in our communities

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About The Role
We are looking for an Operations Administration Assistant to provide efficient and proactive administrative and operational support to the Senior Management Team, and the wider operations and regional team as required. This role is pivotal in ensuring the smooth delivery of services by coordinating documentation, supporting data processes, and assisting with project implementation across the Trust’s care environments.
Key Responsibilities
1. Executive & Team Support
- Managing calendar, travel bookings, and expense submissions.
- Prepare and format professional reports, presentations, and briefings.
- Assist in producing communication materials, including brochures and digital content.
2. Operational Coordination
- Monitor and report on incidents, accidents, and key compliance data across services.
- Collate and maintain the KPI data from care homes and villages.
- Manage the rollout and filing of operational documents and ensure version control.
- Support collection and sharing of service updates with internal stakeholders.
3. Project Support
- Assist in implementing strategic and business continuity plans.
- Coordinate with general managers and regional managers to track project milestones.
- Maintain project documentation and follow up on action items.
4. Administrative Services
- Provide cross-functional administrative support to Operations, HR, and property teams.
- Maintain operational records, databases, and inventory systems.
- Schedule meetings, support event planning, and manage operational logistics.
5. Compliance & Process Support
- Ensure documentation and communications comply with the Trust’s policies and regulatory standards.
- Identify opportunities to improve workflow, data accuracy, and operational efficiency.
- Act as a point of contact for internal teams and external partners.
6. Executives’ PA Support
- To provide support and cover to the Executives PA as required.
About You
The ideal person will be friendly and approachable and understand the importance of attention to detail. It is important you have the ability to prioritise tasks, have a flexible approach and good time management skills. Excellent communications skills both written and verbal are essential.
Personal Specification
Skills & Competencies
- Highly organised with excellent attention to detail and follow-through.
- Strong written and verbal communication skills.
- Proactive, adaptable, and solutions-oriented.
- Strong interpersonal skills with the ability to build rapport across teams.
- High degree of professionalism and discretion.
Technical Skills
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Comfortable with data handling, formatting, and generating reports.
- Experience using project and document management tools (e.g., SharePoint, Teams, etc) is a plus.
Qualifications & Experience
- Degree desirable but not essential.
- Prior administrative experience in healthcare, social care, or charity sectors is advantageous.
- Basic understanding of financial processes and procurement is a bonus.
Working for Us
We offer a competitive salary, opportunities for professional development and progression and a supportive and collaborative work environment. You will enjoy access to a huge variety of benefits and services to support your well-being and throughout your career we will invest in you and you will enjoy additional support and benefits including:
- We will pay for your DBS / PVG disclosure certificate
- Induction and commitment to ongoing learning and development
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues.
- Access to Blue Light Card - discount service providing members with thousands of amazing discounts online and on the high street
- Aged 18-22 – we pay at least National Living Wage rate
- Pension contributions
- Paid holidays
- Free onsite parking
The client requests no contact from agencies or media sales.