Delivery officer jobs in manchester, greater manchester
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Employer Engagement Manager
Reports to: Head of Programmes
Line reports: None
Location: Flexible, hybrid, with some travel required to our offices (London, Manchester or Birmingham)
Salary: £38,000-£41,000 (£39,000-£42,000 in London)
Hours: Full-time, 37.5 hours per week, with occasional evening or weekend work (TOIL provided). Open to flexible working.
Contract: FTC 12-months, with intention to convert to permanent position subject to funding and organisational requirements.
Overall purpose
The Employer Engagement Manager (EEM) will play a critical role in ensuring refugees supported by Breaking Barriers access meaningful, opportunities that align with client needs and labour market demand. The postholder will lead employer outreach and partnership building in priority sectors and embed consistent systems and processes that make employer engagement coordinated and impactful across the organisation. The EEM will support pathways, work placements, recruitment pipelines and workshops by ensuring employer input is actively embedded where relevant.
This is a strategic, hands-on role, the successful candidate will map and cultivate employer relationships, secure employer input into sector pathways, workshops and recruitment initiatives, translate labour market intelligence into programme improvements, and design the operational processes that enable Programmes and Corporate Partnerships to work together effectively. You will operate in a matrix environment, collaborating closely with the Programmes, Corporate Partnerships and Client Services teams but will not hold direct line-management of delivery staff.
The role is set up to be ambitious but achievable within 12 months. The priority is to build tested, repeatable employer engagement practice (relationships, processes, insight-sharing and measurable impact) that can form the foundations of a permanent employer engagement function if/when funding allows.
To view the full job description and person specification, as well as details on our accessible recuitment process, please view the attached recruitment pack.
Other considerations
- This is a fixed-term contract for 12 months. Toward the end of the term, a review will be conducted to assess the impact and scope of the role, with the intention to adapt into a permanent position subject to funding and organisational need.
- This role may require occasional travel for employer meetings, events, and networking opportunities.
- Some evening or weekend work may be required to attend employer engagement activities (TOIL provided).
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As part of our safeguarding commitment to our clients, we carry out pre-employment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
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We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
Breaking Barriers is committed to protecting an adult’s right to live in safety, free from abuse and neglect and for their views, wishes and beliefs to be fully considered when deciding action.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a statement of interest (up to approximately 500 words/1 A4 page) outlining:
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Closing date for applications is 11:30pm on Tuesday 28 October. Please note that interviews will be held on a rolling basis and we reserve the right to close the advert early if a suitable shortlist is found.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to emply more people from a refugee background. With this in mind, we particularly welcome applicants with experience with of seeking asylum and / or a refugee background.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experince of issues and challenges of the UK asylum or immigration system), you can ask for independent and confidential support for your job application from the Experts by Experience Employment Network. Please reasch out to HR Manager, Caroline Meechan for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a statement of interest (up to approximately 500 words/1 A4 page) outlining:
• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
The client requests no contact from agencies or media sales.
Having adopted a new and ambitious strategy, and embarked on a period of transformational change, Two Saints are now looking to ensure they are in the strongest position to deliver their vision in what are difficult times. This vision is ‘to be a safety net for people in tough times and the springboard to a brighter future.’ The organisation delivers a full range of services to clients across Hampshire, Dorset, Berkshire and the Isle of Wight, and the role of the Two Saints Board is to guide, direct and challenge the plans and strategic decisions relating to these services.
So we’re looking for people who can help Two Saints deliver their vision, with a background and experience in either:
- Asset management, perhaps with experience of the net-zero agenda
- Supported housing services or social care
We’re interested in hearing from talented people who may be looking for their first governance role, and you may have had lived experience.
If you’re interested in what Two Saints do and feel you can make a contribution, we’d like to hear from you so take a look at the candidate pack here https://bit.ly/45U1yDX.
Location: Home or Office based (offices located in Birmingham, Glasgow, London, Bristol, Cardiff) Flexibility required to visit UK offices and teams as needed.
Department: The Big Issue Group
Contract type: Permanent
Hours: 35
Salary: £60,000 per annum
Play a strategic and leading role in the development and delivery of support programmes across Big Issue Changing Live CIC.
Big Issue Changing Lives CIC is looking for a Director for Programmes and Partnerships to lead the development and delivery of national programmes of support across Big Issue Recruit and Street Sales, test new ways of working and develop key partnerships to improve outcomes for people experiencing poverty across the UK.
You will also identify fundraising priorities, build national strategic partnerships, deliver a volunteer programme to improve engagement across local communities and lead on safeguarding across the CIC.
As an individual you will have experience of delivering services to achieve agreed targets, and of generating income to develop and grow these services, have excellent networking skills, possess a good understanding of third-party organizations relating to homelessness, universal credit, mental health, substance abuse and employment, and knowledge of poverty and homelessness issues and the difficulties vulnerably housed people face.
You will enjoy autonomy and working on your initiative, but will also enjoy working as part of a team and be able to create a collaborative and focussed working environment, both within your own department and as a member of the senior management team of the Big Issue Group. Therefore you will be someone who leads by example, demonstrates strong leadership and can be a role model showing the organization’s values through your own behaviour.
For a full list of key responsibilities and tasks, cores skills and experiences required as well as a background to the Big Issue Group and a full list of Staff Benefits - please see the Job Pack below.
Salary and Benefits offered
- Salary - £60,000 per annum.
- Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation
- Company Sick Pay
- Enhanced contribution to our workplace pension
- Enhanced maternity pay
- Training and development opportunities including an open learning library and management training schemes
- Health benefits include life cover, a health cash plan scheme which provides access to counselling and a range of therapies
- Access to Blue Light Card benefits scheme.
- Please note that we reserve the right to review and amend our staff benefits and they do not form part of any contract of employment
Workplace details
The role can be home or office based (offices located in Birmingham, Glasgow, London, Bristol, Cardiff) but will involve nationwide travel visiting teams and offices across the UK.
Closing date - 05th October 2025 (23:59pm) - Interviews will be held in person at our London Head office in the week beginning 13th October and will involve a presentation and question and answer discussion session.
Big Issue Group is striving towards Equal Opportunities. We particularly welcome applications from those who are underrepresented in our sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities.
Since 1991, the Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now the Big Issue Group consists of the Big Issue Media Ltd, Big Issue Invest Ltd, our social investment arm, and Big Issue Impact Ltd.
Benefits: As well as a salary commensurate with our sector, we are proud of our family-friendly staff benefits. We offer 3 days paid leave in a rolling year to care for a sick child or grandchild, 3 days paid leave in a rolling year to care for a sick or elderly relative, an incremental holiday scheme, life cover, a healthcare cash plan, access to an open learning library and other learning & development opportunities, an enhanced contribution into our workplace pension and a generous maternity package. We particularly welcome applicants from those who are underrepresented, such as women in senior roles such as this, disabled people and people from Black and Minority Ethnic communities.
REF-224 049
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Developer (Full-stack)
Permanent, Full-time, Hybrid working
This role is based in the UK, in one of our UK offices: Cardiff, Edinburgh, London, or Warrington
You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days.
Salary: London: £58,475 per year (including London allowance), Cardiff, Edinburgh, or Warrington: £53,593 per year
Early applications are strongly encouraged as interview will be scheduled on an ongoing basis. We reserve the right to close the advert before the advertised closing date.
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.
About the role
The Senior Developer (Full-stack) plays a key role in developing and enhancing user-centric digital products at Christian Aid. This position focuses on delivering high-quality front-end (70%) and back-end (30%) solutions on the Drupal CMS, ensuring seamless and intuitive user experiences.
Working closely with the Technical Lead, you’ll address complex challenges identified by stakeholders and user feedback, providing strategic direction and innovative solutions. This role is crucial to the success of our digital fundraising initiatives, requiring a blend of technical expertise, creativity, and strategic thinking.
Your responsibilities include developing and maintaining digital products, ensuring they meet user needs, adhering to accessibility standards, and maintaining brand integrity. Your work will be instrumental in creating engaging, user-friendly experiences that align with our organisational goals.
About you
You have extensive experience in front-end development, complemented by a solid understanding of back-end technologies. Your passion lies in creating products that prioritise user experience, and you excel at crafting intuitive, visually engaging interfaces. As a strong communicator, you can effectively translate technical concepts for both technical and non-technical stakeholders.
You’re a forward-thinking developer who embraces new technologies and methodologies, staying up-to-date with industry trends and continually seeking to enhance your skills. You’re a proactive problem solver, adept at navigating complex technical challenges and finding innovative solutions that align with business goals and user needs. Your user-centric approach ensures that the products you develop not only meet but exceed expectations, delivering exceptional digital experiences.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Training and Implementation Specialist
We are looking to recruit two people to join a mission-led organisation, supporting a friendly and dynamic team.
The Implementation Specialist role is ideal for ambitious, client-focused individuals, passionate about improving services.
It is an exciting time to join the organisation! The team are testing out new ways of working internally to streamline some of the administrative tasks away from this role, piloting new ways to support clients and even redesigning the training!
Position: Training and Implementation Specialist
Location: Remote (national travel with occasional overnight stays required)
Hours: Part-time, 28-35 hours per week
Salary: £38,972 pro rata
Contract: Permanent
Start Date: Between 8th Dec – 5th Jan TBC with candidate
Close Date: Midday Monday 3rd Nov. The team will be in touch with successful candidates by 7th Nov. At this stage they will send you a task which is expected to take no more than 3 hours.
First interviews: 18th Nov, near London Victoria station. Travel will be reimbursed.
Second interviews: Online, Wednesday 19th or Thursday 20th Nov (short, informal chart). Aiming for final decision is 21st November.
About the Role
You will play a vital role in supporting organisations to embed the Outcomes Star into their practice. This means helping clients make the best possible use of the Star through training, advice and practical support.
You will be a trusted partner to clients by building relationships, facilitating learning and supporting organisations to use the Star well so that it can have the greatest impact.
Core aspects of the role include:
- Engaging new enquiries.
- Onboarding & implementation
- Training & learning delivery
- Account management
- Collaboration & innovation.
- Client engagement
This is a varied and rewarding role for someone who enjoys training, relationship-building, problem-solving, and making a positive impact in partnership with organisations across different sectors.
About You
You will have experience in training, facilitation, and/or implementation support.
You will also have:
- Ability to develop and build strong relationships with both clients and colleagues .
- Excellent communicator with good interpersonal skills; able to work effectively, independently and as part of a small team collaborating well with colleagues.
- Ability to adapt support to different organisations and contexts.
- Flexible; with the ability to work in the ever-changing context of a growing organisation.
- Commitment to reflective practice, learning and continuous improvement.
- Willing to work in an evolving role being shaped by clients’ needs.
- Willingness to operate effectively in scaling organisations where processes are still being defined. This role suits someone who is adaptable, resilient, and confident working at pace amid change.
- Strong self-management skills and motivation with the ability to manage your own workload and work independently. Ability to manage and coordinate simultaneous client relationships and projects, and drive projects forwards to achieve tangible results.
- Adaptable and responsive to client needs, able to take initiative with a creative problem-solving approach.
- Committed to delivering a good service to clients and helping them make a difference to the people they support.
- Good IT skills including MS 365 and Teams.
If you’re reading this wondering ‘is it really for me?’ or ‘I don’t quite meet all of the criteria’, then please get in touch to ask some questions or consider applying anyway.
About the Organisation
Join an employee-owned values-based Social Enterprise with a vision of a society in which people are enabled to thrive. As an employee-owned organisation all employees are engaged in the development of the business through a Trust Board, helping homelessness, health, and social care providers improve services by creating engaging visual tools and promoting collaborative ways of working.
What you can expect
- A purposeful, caring and inclusive team operating within an employee-owned trust
- An opportunity to grow and develop yourself through your work
- To be empowered to lead and self-manage with the support of a highly committed team around you
- Opportunities to be involved in projects outside the scope of your role
Benefits include:
- Laptop and mobile phone provided for work purposes
- Open to flexible working arrangements
- Cash health plan
- Generous pension scheme
- Employee assistance programme
- Cycle to Work scheme
- 25 days’ annual leave plus bank holidays (pro-rated for part-time) & additional days at Christmas (increasing to 30 days with long service)
- Enhanced parental and carer’s leave
- Paid volunteering time
- Opportunities for personal development
We strongly encourage candidates of diverse backgrounds and identities to apply. Each new employee is an opportunity to bring in a unique perspective and strengthen the team, so they are always eager to further diversify the organisation.
You may have experience in areas such as Training, Training and Implementation, Training Officer, Training and Implementation Officer, Training Specialist, Training and Implementation Specialist, Training Coordinator, Training and Implementation Coordinator. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
As our Relationship Fundraiser you'll work with colleagues, Trustees, and supporters to explore the relationships they hold, and how they can add value to our mission.You’ll undertake prospect identification, research, and plan approaches to develop relationships with, and income from, corporate and individual supporters.You’ll play a key role in creating and managing relationships within the engineering community, raising funds for, and awareness of, the vital support we provide for people when life becomes challenging.We find creative ways of working as a team and look to showcase the individual talents and personalities that people bring to their role.
The client requests no contact from agencies or media sales.
Are you passionate about bringing art to everyone? Do you believe in the power of digital to engage people with the arts? We’re looking for an enthusiastic Philanthropy Manager to join our friendly and dedicated team.
We welcome and encourage applications from candidates who are under-represented in the creative industries, particularly individuals who experience physical, mental or social barriers to accessing the arts.
About Art UK
Art UK is an art education charity and the online home for every public collection of art in the United Kingdom. It is making the UK’s national collection of art accessible to everyone online – for enjoyment, learning and research. Art UK brings together art from almost 3,500 British institutions in one of the UK's largest ever arts partnerships and showcases this art to a global audience of 5.5m users per annum. Approaching 60% of this audience is overseas.
Art UK provides significant support to museums and galleries in the UK, by providing them with a shared digital platform to showcase their art collections, reach new audiences, and generate income. Most of these collections would not be able to show their art online without Art UK. The Art UK platform is rich in story content, learning resources for teachers and students, and public engagement opportunities. A shared e-commerce infrastructure helps collections generate much needed commercial income.
About You
As the Philanthropy Manager, you will be a confident and persuasive communicator, comfortable engaging with supporters and stakeholders at all levels. You will have a solid knowledge of philanthropic giving and a deep appreciation of the value of high-quality donor stewardship. Highly organised and detail-focused, you will enjoy working with data and be skilled at producing compelling content both on and offline. You will bring initiative, creativity and the ability to work independently, while also being a collaborative team player.
You will lead on managing and growing Art UK’s philanthropic giving programme, which includes the Patrons and supporter events programme and our major donor activity. You will be part of a small, committed Development team that raises funds across a broad range of income streams: trusts and foundations, public funding, corporates, high-net-worth individuals, online giving, and patron schemes. You will report to the Head of Development, work closely with the CEO and Chair of the Philanthropy Board, and collaborate with colleagues across the organisation.
You will actively promote equality, diversity and inclusion in all aspects of your work, reflecting your commitment to our organisational values and contributing to a positive workplace culture.
Key Responsibilities
- Manage and develop a pipeline of new philanthropic giving opportunities by researching, identifying and cultivating philanthropic supporters (£1k+) with the potential to give major gifts and multi-year support
- Create and implement donor development plans, working with the Head of Development and colleagues to guide our approach to new philanthropic support
- Develop bespoke cultivation and solicitation strategies, producing creative and compelling proposals to secure substantial philanthropic gifts
- Work closely with the Marketing team and other colleagues to showcase Art UK’s work and enhance donor engagement
- Create bespoke and compelling written proposals and support senior leadership and board members in the preparation and delivery of high-quality donor pitches to secure new philanthropic partnerships
- Provide exceptional stewardship for new and existing supporters, ensuring they feel valued and can clearly see the impact of their contribution
- Plan and deliver the fundraising and stewardship events programme (with support from the wider team), including attending events where appropriate
- Monitor progress against targets and maintain accurate reporting, including updates to Art UK’s Board of Trustees and the Philanthropy Board
- Ensure pledges and donations are processed efficiently and that donors are thanked promptly and personally
- Work closely with all members of the Development team to ensure prospecting and cultivation activity is aligned and complementary
- Ensure all philanthropic fundraising activity is conducted in line with legal, regulatory and ethical best practice e.g. GDPR and the Chartered Institute of Fundraising Code of Practice
Necessary Skills
- Essential: Experience managing a pipeline of philanthropic supporter prospects, including researching and devising bespoke cultivation plans
- Essential: Track record of personally producing impactful and persuasive written proposals which resonate with donors and lead to donations £5k or more
- Essential: Proven experience creating, implementing and evaluating philanthropic fundraising strategies
- Essential: Strong strategic thinking skills, with the ability to identify and shape innovative partnership opportunities
- Essential: Outstanding relationship-building and networking skills, including digital engagement
- Essential: In-depth understanding of the philanthropic fundraising environment
- Essential: First-class written and verbal communication skills, with the confidence to engage with a wide range of stakeholders
- Essential: Experience analysing and using supporter data to inform campaigns
- Essential: Strong copywriting, proofing and editing skills
- Essential: Experience using CRM databases with a high level of accuracy
- Essential: Thorough knowledge of fundraising best practice and legislation
- Essential: Self-motivated, reliable and exceptionally organised
- Desirable: Experience planning and managing fundraising events
- Desirable: Active interest in the visual arts and awareness of UK art collections
- Desirable: Experience working with a diverse range of audiences
- Desirable: Experience working on projects with a broad range of partners
Contract terms
- 3 days a week, 0.6 FTE
- Permanent contract
- Salary £38,000 per annum (pro rata)
- Three-month probationary period
- One-month termination clause
- Work from home, anywhere in the South of England, with regular travel to London for events and meetings
Benefits
- 25 days annual leave plus regional Bank Holidays (pro rata)
- Paid Christmas closure period (Christmas Day to New Year’s Day)
- Flexible working hours
- Workplace pension scheme
- Training and development opportunities
- Mental health and wellbeing support
- Above statutory paid sick leave
- Enhanced paid parental leave
- Employee Assistance Programme
- Monthly wellbeing hour
- Trained Mental Health First Aider’s
- Regular staff socials, both virtual and in-person
- Eye tests paid for up to £35, glasses subsidised up to £30
Application
Please visit our website to download the application form. To apply, please submit your completed application form to us by email by 9am on Thursday 16th October 2025. If you are experiencing issues downloading the document or require support in completing your form, please contact us directly. Forms must be sent in MS Word or a format compatible to MS Word. Please do not send PDFs. Applications sent as a PDF will not be accepted.
Interviews will be held via video call on Tuesday 4th November 2025. If you have not heard from us within three weeks of the closing date, please consider your application unsuccessful.
As part of our commitment to Equality, Diversity and Inclusion please note that we redact some details from applications ahead of the shortlisting stage to ensure the removal of unconscious bias. Details that we redact include (but are not limited to) references to protected characteristics, names of educational institutions and indications of political affiliations.
Art UK is a charity – the online home for the UK's public art collections
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Glitch
We work to ensure that internet technologies in the information ecosystem do not replicate or further discrimination to Black women and other marginalised people. We’re a Black-led, transnationally-focused remote charity, with the majority of our staff in the UK.
In the past year, we have been going through a period of growth and change — we have a new Executive Director; we are formalising our Black feminist technology policy approach with a new strategy, and we have a clearer remit in our core issue areas. Our advocacy work also covers broader societal and collective harms such as tech-facilitated gender-based violence, and algorithmic injustice and discrimination, by mitigating and organising for tech governance, platform accountability and direct support for our focal population of Black women and Black gender-expansive people. If you are familiar with our work on online abuse, this is still a core issue area but no longer our sole focus.
Our values: Accountable, Black feminist, Care-full, Radical, Thoughtful
Key Details
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Contract type: 1 year fixed-to-permanent (subject to funding)
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Hours: Full-time (32 hours per week - Monday to Thursday)
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Benefits:
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Four day work week (Fridays off)
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5% employer pension contribution (with minimum 3% employee contribution)
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Wellbeing budget £500 annually
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23 days annual leave (including bank holidays, allowance is pro-rata for four day work week)
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Annual team retreat
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9 paid sick days
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Private healthcare
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Two-week December shutdown for the end-of-year period (not deducted from annual leave allowance)
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Role Overview
Glitch is looking for an Advocacy and Communications Manager to help support the charity's work — ensuring technology does not further or replicate discrimination towards Black women and gender-expansive people. This position offers the opportunity to lead on UK tech policy developing and promoting our Black feminist approach to key UK legislation through advocacy and communications to relevant audiences and stakeholders.
Specifically, you will lead on our tech-facilitated gender-based violence issue area, working on the Online Safety Act and engaging with relevant government ministers and parliamentarians, as well as our online violence against women coalition partners, and the Online Safety Act Network. This role blends elements to advocacy and pub The position is remote (UK only) and is a one year, fixed-to-permanent role, extension subject to funding.
Ideal Candidate
To be successful at Glitch, the Advocacy & Communications Manager must demonstrate an understanding of and passion for Black feminist thought, and the ability to translate this critical social theory into advocacy and communications work, specifically in pushing towards systemic change with/in: tech policy, digital rights, tech-facilitated gender-based violence and algorithmic injustice.
Our ideal candidate will have:
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Minimum three years experience working in communications, policy or research function at a UK, EU or US think tank, charity or non-profit in the area of tech law, tech or digital policy, or human rights and technology.
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A degree in a relevant field (i.e, public policy, international relations, law, computer science, digital media and society, culture, media and society, media and communications).
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Knowledge of UK government and legislative decision-making processes.
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Experience creating and disseminating complex information to various audiences across newsletters and social media.
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Excellent written and verbal communication skills.
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A proactive, thoughtful, and collaborative working style.
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For this role, candidates must have the right to work in the UK.
At Glitch, we are committed to providing equal opportunities for employment on our team. All applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We strongly encourage Black women and gender-expansive people to apply!
Key Responsibilities
As the Advocacy and Communications Manager, you will support the team in working towards our mission in several core areas:
Advocacy (50%)
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Support the Advocacy Director in the delivery of the Mitigation strand of advocacy work.
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Implement all policy work related to tech-facilitated gender-based violence, including but not limited to our intimate image abuse work, non-criminal redress, and automated content moderation.
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Collaborate with relevant stakeholders, including Ofcom and UK regulatory bodies, our network engagements, civil society, and others, attending meetings as determined by the Advocacy Director.
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Draft agendas for coalition meetings, taking minutes and actions, building and mobilising our partnership network around submissions, PMQs and other key parliamentary processes.
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Undertake regular policy and media monitoring and share updates and intel
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Support on the drafting of all external policy requests (briefings, statements, joint letters).
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Build relationships with external key figures in the UK including government ministers and civil servants.
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Own the management and updating of our CRM, ensuring monthly maintenance of our records of interactions with key individuals and organisations.
Strategic Communications (50%)
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Ensure that communications outputs are of the highest standard and respond to the needs of the target audience(s) in order to inform or influence.
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Develop communications strategies and content for all advocacy activities requiring public dissemination.
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Create compelling content for social media posts, to promote awareness of our programmes and advocacy work.
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Represent Glitch through writing blogs and commentary on issues relating to our core issues areas.
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Lead and develop the content calendar for the newsletter, LinkedIn and Instagram.
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Support with virtual or offline event promotion and meeting minutes.
Person Specification
Essential qualifications and experience
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Experience with policy, research and/or campaigning work ideally in a social justice or tech for good environment.
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Experience working in communications, particularly Instagram and LinkedIn
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Experience working with communications software or platforms (our communications stack is Mailchimp and Canva).
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Experience of writing and editing in a specific tone of voice, with a compelling style with excellent spelling, grammar and style.
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IT skills, including Google Suite and Beacon CRM, and project management tools like ClickUp and Slack.
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Remote work experience.
Essential knowledge and capabilities
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Good knowledge and understanding of current debates in technology and human rights, tech-facilitated gender-based violences, and the experiences of Black women and other marginalised communities online.
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Understanding of working with Government, Parliament and international institutions.
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Understanding of the policymaking process in the UK and working with Government, and Parliamentarians.
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Ability to nurture strategic relationships and influence key people or organisations.
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Excellent attention to detail, organisational and time management skills.
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Strong interpersonal skills and ability to work collaboratively in a small team.
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Commitment to our mission and values.
Desirable
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Video editing and scripting skills.
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Advanced design skills.
The client requests no contact from agencies or media sales.