Delivery officer jobs in orpington, england

Our client is an astounding group of professionals who believe that people's sight matters. They have ambitious growth plans to increase the investment they are able to make in life changing eye health by supporting the work of London's renowned Eye Hospital and its academic partner and funding innovative research, equipment, patient care and training through the delivery of innovative programmes of fundraising work. The team is looking to appoint a supporter relations and engagement officer, and Prospectus is leading the search.

Supporter relations and engagement officer

Part time, 22.5 hours per week

Permanent

Hybrid

£36,403-£42,470 FTE

The supporter relations and engagement officer supports the supporter relations and engagement manager in delivering the charity's strategy, helping to drive all aspects of supporter relations, engagement, and stewardship to strengthen relationships with stakeholders. They contribute to purposeful engagement with diverse supporter groups and ensure exemplary thanks and stewardship across all giving channels, including regular donations, fundraising events, gifts in wills, and major giving. With strong interpersonal skills and a passion for the cause, they provide expert supporter care and line-manage two fundraising assistants to ensure stakeholder communications are timely, impactful, and engaging.

The selected candidate will have significant experience of working with supporters and donors and will have experience and/ or understanding of supporter audiences across the breadth of fundraising programmes. You will have proven events planning or management experience and will have previously worked in a charity or marketing/ membership organisation. You do not need line management experience for this role.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Are you a skilled communicator with a passion for powerful storytelling and social impact? I’m delighted to be partnering with a leading women’s health charity to recruit a Senior Media and Campaigns Officer who will play a key role in driving awareness, and shaping the national conversation around women’s health.

You will be responsible for generating regular, high-quality national and regional media coverage and working on the implementation of impactful campaigns that raise awareness and support the charity’s wider objectives. You will think creatively about how to promote their work through both media engagement and wider campaigning activity across digital and offline channels.

This is an exciting time to join an organisation delivering ground-breaking research and high-profile advocacy campaigns that are changing lives across the UK.

In this dynamic role, you’ll:

• Lead proactive media outreach—crafting press releases, pitching stories, and managing media opportunities.
• Support the delivery of strategic campaigns across digital and offline channels.
• Develop compelling case studies and campaign assets that elevate real voices and experiences.

We’re looking for someone with excellent writing skills, strong media relations experience, and a strategic mindset when it comes to audience engagement and campaign delivery. Experience in the charity sector highly desirable.

• £32,500, plus great benefits
• Hybrid (2 days in London Bridge office + 3 days Remote)
• Full-time, permanent

If you’re excited by the opportunity to make a meaningful impact in the field of women’s health, we’d love to hear from you.

Closing date- ASAP, the charity is reviewing applications on a rolling basis. Apply now!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

£28,000 - £30,450 per year

Fixed term (13 months), full-time (37.5 hours per week) 

Hybrid working with regular travel to our London Bridge office

What the job involves

We’re looking for a Risk Information Officer to join our Health Services, Equity and Improvement Directorate, to sit within the Clinical Services team (consisting of the Specialist Nurse service and Risk Information Service). We deliver a wide range of high-quality services directly to anyone affected by prostate cancer or prostate problems, as well as supporting a range of charity-wide activity.

As Risk Information Officer, you’ll deliver the charity’s Risk Information Service, providing information and support to men at risk of prostate cancer, and their loved ones, via the telephone, email and social media. This is an exciting time to join the team as we anticipate a decision from the National Screening Committee on a prostate cancer screening programme in autumn 2025.

This is a non-clinical role, but you’ll discuss service users’ risk of prostate cancer along the lines of the predominant risk factors (age, ethnicity, family history and BRCA gene status). You’ll also be able to help men make an informed decision about PSA testing by discussing the test’s advantages and limitations and informing them how to access a PSA blood test through their GP. You’ll work closely with the Specialist Nurses to ensure people who need more complex clinical information are supported.

You’ll also discuss the charity’s upcoming TRANSFORM trial and how Prostate Cancer UK is working hard to improve the current landscape and reduce some of the barriers men face around prostate cancer.

You’ll play a key role in developing the Risk Information Service, contributing to conversations and decisions around how to adjust and improve it. You’ll also report back on your work, to help the charity develop its broader understanding of information and support needs when it comes to prostate cancer risk and the PSA blood test.

Reporting into the Clinical Services Senior Officer, you’ll have close and regular contact with assigned Specialist Nurses so that you feel at ease in sharing prostate cancer related information with callers, and in maintaining the boundaries and scope of the service day-to-day. This is a fixed term role until the end of October 2026 covering an internal secondment. 

What we want from you

You’ll be a compassionate and resilient communicator; you may be speaking to callers who may be anxious about their risk of prostate cancer. You’ll be a great listener, hearing callers’ concerns and offering a supportive and empathetic response. Although this is a non-clinical role, a strong understanding of the UK healthcare system and a good working knowledge of urology (for example, an understanding of prostate cancer and the PSA blood test) would be an advantage.

You’ll be comfortable in handling more complex conversations, but with the self-awareness to recognise your limitations in offering support and recognising clear boundaries of guidance being provided and be able to direct to our Specialist Nurses when needed. 

Experience in using a CRM system will be advantageous in this role and any experience with a helpline or providing support or information over the phone will be beneficial.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Sunday 10th August 2025.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 18th August 2025.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

About Habitat for Humanity Great Britain

Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity network fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.

Habitat GB has recently completed a strategic review, resulting in a new National Strategy and an organisational restructure, to ensure the organisation is able to deliver the Strategy impactfully, efficiently and effectively.

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Location of this role: Home-based with regular travel to internal and external meetings and team events.

Job Purpose

Head of Major Gifts, Foundations and Trusts will be a key member of the Team.

With strong foundations already in place, Habitat for Humanity Great Britain are ready to take philanthropy to the next level—growing income from high-net-worth individuals, trusts, and foundations. This role offers the opportunity to grow and lead a talented team, cultivate transformational gifts, and build a sustainable, high-performing philanthropy programme. The role offers flexibility in how you manage your time and team, giving you the freedom to creatively approach donor stewardship, team development, and pipeline growth.

The foundations are already in place, over the past 3 years our team have established relationships with established and emerging Trusts and Foundations and created a robust set of stewardship journeys for new and existing donors.  We are in the process of launching an inspiring calendar of events from online webinars for mid-level donor conversion and early engagement to tailored thought leadership events and international project engagement. This is an exciting time to lend your philanthropy experience to a high growth area within Habitat for Humanity.

The role leverages the connections, networks, support, proposals/programmes and partnerships from across Habitat for Humanity GB and the Habitat for Humanity International network by working in collaboration, support and shared vision with others. As a member of the Fundraising and Partnerships Team the role will support and enable the development of the whole organisation. Externally, the role develops the profile of HFHGB, bringing in new relationships as well as managing existing, requiring strong oversight of fundraising and delivery.

We’re looking for a proven leader with hands-on experience in securing six and seven-figure gifts, developing high-value pipelines, and inspiring teams. The role is based remotely with frequent travel within the UK, and occasional global travel. 

Key responsibilities include:

• Strategic and operational planning and research.
• Partnership working and development.
• Management and reporting of Major Donor fundraising.
• Being an active leader, collaborating effectively with teams, and contributing fully to initiatives and opportunities.
• Co-creating ways of working to enable an adaptive, collaborative and high performing team
• Leading and managing a team.

Key Accountabilities and Responsibilities

Strategic and operational planning and research

• Research and develop plans for fundraising from trusts, foundations, & philanthropists.  Collaborate with CEO, Board, and Development Councils to explore and equip opportunities to extend networks and relationships.
• Partnership working and development: Cultivate, secure and steward funding and relationships for HFHGB from major donors, high net worth individuals, trusts and foundations. Design and implement a programme of relationship development/stewardship and cultivation events.

Management and Reporting

• Develop oversight and reporting on development and delivery of Major Donor fundraising monitoring progress against key performance indicators.
• Maintaining the database of critical information (pipeline proposals, meetings, grants and donations. 

Leadership, networking and representation

• To develop a culture of support within the organisation. To lift others up and to give voice, agency and equity to all. Contribute to the Development Team, taking the lead on cross-organisational activities.
• Collaborate with the CEO to support/enable them to develop engagement with HFHGB.  Represent HFHGB externally at a senior level, building the organisational profile.

Skills and competencies:

• Extensive knowledge of trusts, foundations and high net worth individual fundraising best practice.
• Proven experience of raising 6 and 7 figure gifts from Trusts, Foundations and High Net Worth Individuals.
• Demonstrated success in developing and implementing strategic plans for high value donors/ trusts and foundations.
• A strong track record of overseeing prospect research, pipeline development and delivering growth.
• Extensive experience of producing high quality and compelling donor facing proposals, reports and other materials.
• Experience of fundraising management databases.
• Strong interpersonal and professional network development skills
• Engaging communications style for all stakeholders.
• Empowering and engaging line management style and approach.
• Excellent numeracy skills including experience of financial planning, budgeting, target setting and presenting detailed financial information.
• A self-starter with creative, entrepreneurial energy and confidence to take calculated risks with tenacity to manage setbacks. 
• Strong integrity, showing respect for others, trustworthiness and responsibility.
• Commitment to our vision, mission and values.
• Right to work in the UK at time of application.
• Ability to travel in the UK and occasionally globally

The role and responsibilities will be carried out in a way which reflects:

•  Habitat GB’s commitment to safeguarding children in accordance with the Safeguarding Policy.
• A commitment to Habitat GB’s vision, mission, values and approach.
•  A commitment to effective management of risk, by operating within the Charity’s code of conduct, policies, procedures and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures.

Key responsibilities of the role:

• Manage the day to day import of supporter data from external sources into the organisation’s CRM (Raiser's Edge), ensuring timely and accurate data processing
• Contribute to the delivery of high quality data services by preparing and executing data checks, addressing quality issues, and maintaining compliance with GDPR and internal policies
• Support the development and maintenance of data import routines
• Collaborate with internal teams to understand their data needs and provide efficient, user-focused support
• Assist with global changes and structural updates to the database, supporting broader data improvement projects
• Produce data selections and queries in Raiser's Edge to support campaigns, communications, and reporting
• Document new processes and contribute to the continuous improvement of data procedures
• Support financial reconciliation and reporting through accurate data recording and communication with the Finance team
• Promote best practices across the organisation in the use of data systems and protocols

Ideal candidate profile:

• Prior experience working within a charity or not-for-profit environment
• Proven experience of working with Raiser's Edge, with strong familiarity in managing large data sets and bulk import processes
• Knowledge and/or experience with Import-o-matic or similar data import tools (desirable)
• Strong understanding of data protection principles, including GDPR compliance
• Excellent attention to detail and a proactive approach to problem-solving and process improvement
• Confident communicator with the ability to collaborate across departments and support non-technical users
• Organised and able to manage multiple tasks in a fast-paced, growing team

Location: London - Hybrid working available

Duration: Initial 3 month contract (high opportunity to extend)

Salary: £16 per hour

Working hours: Full time - 35 hours per week

This vacancy is being actively shortlisted so early applications are encouraged.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

Our client is an astounding group of professionals who believe that people's sight matters. They have ambitious growth plans to increase the investment they are able to make in life changing eye health by supporting the work of London's renowned Eye Hospital and its academic partner and funding innovative research, equipment, patient care and training through the delivery of innovative programmes of fundraising work. The team is looking to appoint a supporter relations and engagement officer, and Prospectus is leading the search.

Supporter relations and engagement officer

Part time, 22.5 hours per week

Permanent

Hybrid

£36,403-£42,470 FTE

The supporter relations and engagement officer supports the supporter relations and engagement manager in delivering the charity's strategy, helping to drive all aspects of supporter relations, engagement, and stewardship to strengthen relationships with stakeholders. They contribute to purposeful engagement with diverse supporter groups and ensure exemplary thanks and stewardship across all giving channels, including regular donations, fundraising events, gifts in wills, and major giving. With strong interpersonal skills and a passion for the cause, they provide expert supporter care and line-manage two fundraising assistants to ensure stakeholder communications are timely, impactful, and engaging.

The selected candidate will have significant experience of working with supporters and donors and will have experience and/ or understanding of supporter audiences across the breadth of fundraising programmes. You will have proven events planning or management experience and will have previously worked in a charity or marketing/ membership organisation. You do not need line management experience for this role.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Are you a early career fundraiser who also loves comms?

Are you wanting to make a difference in the lives of learning disabled and autistic young people?

Caxton Youth Organisation is a specialist youth club, creating community, breaking barriers and empowering learning disabled and autistic young people.

This is a key role supporting both our fundraising and communications activities. You will work closely with the Fundraising and Communications Manager to deliver compelling fundraising applications, steward donors, grow our community fundraising, and manage Caxton’s public-facing communications across digital and print. It’s a hands-on, varied role ideal for someone who’s an excellent communicator, highly organised, and motivated to make a difference.

Key Responsibilities

Fundraising

• Research, plan and draft compelling grant and funding applications.
• Maintain and update our CRM system (Beacon), ensuring records are accurate and communications are timely.
• Plan and deliver key supporter events.
• Lead on the development, delivery and stewardship of community fundraising activities, including challenge events.
• Prepare timely and engaging reports and updates for funders.
• Provide stewardship to individual supporters and donors
• Support on implementing our Monitoring and Evaluation Framework to capture meaningful programme insights to support funding applications and reporting.
• Collaborate with colleagues to gather and analyse qualitative data, including quotes, feedback and stories to demonstrate impact.

Communications

• Manage Caxton’s social media channels (Instagram, Facebook, LinkedIn, TikTok, Bluesky), creating engaging, youth-appropriate content that reflects our values and voice.
• Monitor, evaluate and report on social media performance to identify trends and opportunities for growth.
• Write and collect case studies and stories that showcase the experiences and successes of young people.
• Develop and maintain marketing materials, promotional assets, and internal communications tools.
• Maintaining the Caxton website, including writing blog posts and updating content as needed.
• Lead on the implementation of Caxton’s communications calendar to ensure consistent and strategic messaging.
• Strengthen our presence in the community and online through targeted communications initiatives

Person Specification

Essential:

• 2+ years’ experience in fundraising, particularly writing funding applications and/or managing donor relationships.
• Strong written and verbal communication skills with the ability to tailor messages for different audiences.
• Experience managing social media channels for an organisation.
• Confident using design tools (e.g. Canva) and email marketing platforms.
• Highly organised with excellent attention to detail.
• Comfortable working independently and managing multiple priorities.
• Committed to the values of inclusion, equity and youth empowerment.

Desirable:

• Experience using Beacon or another CRM
• Knowledge of the youth or disability sector.
• Basic photography, video or design skills.

If you don't meet all of the criteria but feel as though you would be a great fit for the role, we would encourage you to still consider applying. 

Caxton Youth Organisation is an Equal Opportunity Employer. We will consider all reasonable adjustments under the terms of the Equality Act (2010) to enable an applicant with a disability (as defined under the Act) to meet the requirements of the post. We encourage applicants from underrepresented groups.

The Organisation

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are: Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces, including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other public spaces are among the most visited attractions in the UK, with tens of millions of visits every year.

We are currently looking for a Park Support and Cemetery Officer to join us on a full-time, fixed-term basis for 12 months, working 36 hours per week (Monday to Friday), based 3 days a week at Brompton Cemetery and 2 days at Regent’s Park.

The Benefits

• £27,846 - £29,500 per annum, depending on experience
• 26 days' annual leave plus public holidays
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Offices in a beautiful location

This is a fantastic opportunity for a customer-facing professional with administrative skills to join our amazing organisation and work in some of London’s most iconic spaces.

You’ll discover a warm and welcoming work environment alongside a great range of health & wellbeing benefits, reward schemes and learning and development opportunities to ensure you’re equipped with everything you need to excel in your role.

What's more, you’ll be working in an oasis of green set in the London skyline, meaning you’ll have the best of both worlds; all of the advantages of one of the greatest cities on earth, as well as the calm and serenity of beautiful parkland.

So, if you want to develop a rewarding career with our prestigious organisation while working in the heart of London, apply today!

The Role

As a Park Support and Cemetery Officer, you will assist the Park Management Teams in the delivery of services by providing on-site business support & administrative functions, as well as assisting Visitor Support teams providing support related to insurance matters and vehicle fleet administration.

Responding to visitor enquiries and carrying out administrative tasks in Brompton Cemetery, you’ll support the delivery of funerary services, events and other operational activities.

Additionally, you’ll deal with park office visitors to Regent’s Park and provide administrative support, including handling internal enquiries regarding insurance, and performing tasks related to a fleet of vehicles.

About You

To be considered as a Park Support and Cemetery Officer, you will need:

• Experience providing a high level of customer service
• Experience working in an office environment
• Experience of office IT applications, including MS Teams, Outlook, Word & Excel, as well as financial systems and databases
• The ability to remain calm and polite under pressure
• Excellent written and verbal communication skills

Other organisations may call this role Administrative Officer, Administrative Assistant, Cemetery Operative, or Funeral Service Operative.

We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button, which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more about our approach to Equality, Diversity and Inclusion.

So, if you are interested in this unique opportunity as a Park Support and Cemetery Officer, please apply via the button shown. Successful candidates will be appointed on merit.

Harris Hill is proud to be working on behalf of Positively UK, a charity that champions the voices and wellbeing of people living with HIV, to recruit a Fundraising & Communications Officer to join their growing team.

This is a brilliant opportunity for a confident, creative communicator who’s eager to develop their fundraising experience in a supportive, impact-driven organisation. Recent graduates or early-career fundraisers are strongly encouraged to apply.

About the Role

Location: Anywhere in the UK, with travel to London office around once a month (or more if preferred)
Salary: £26,000, rising to £27,500–£28,000 per annum
Contract: 12-month contract (with possibility of extension)
Deadline: Monday, 11th August 2025
Interviews: Virtual interviews on Wednesday, 13th August 2025

This is a varied and exciting new role, ideal for someone who enjoys juggling creative communications, events, and donor engagement. The role is full-time and will be split across different duties:

• 3 days per week dedicated to individual giving and donor communications
• 1 day per week supporting with administration and coordination
• 1 additional day per week (starting in January) supporting the delivery of Positively UK's annual conference in June

You’ll also get the chance to represent the charity at key events such as the Red Run, World AIDS Day, and national HIV conferences—and even participate in international travel where appropriate.

You’ll be working closely with the Fundraising and Communications Lead, learning and leading across digital fundraising, donor stewardship, social media, campaign delivery, and supporter engagement.

Who They’re Looking For

This role would suit someone who is:

• A great communicator, both written and verbal
• Well-organised with good attention to detail
• Confident using social media and digital tools to engage audiences
• Interested in social impact, health equity, or human rights
• Comfortable working flexibly and collaboratively across a small team

Previous fundraising experience is welcome but not essential—we’re open to candidates with transferable skills and a genuine passion to learn and contribute.

You’ll benefit from:

• 30 days annual leave (plus bank holidays and Christmas closure)
• A friendly, inclusive and values-led working culture
• The chance to shape a brand-new individual giving programme
• Opportunities for international engagement and professional development
• Flexibility to be based anywhere in the UK, with monthly travel to London and the option to be in more frequently if desired

To Apply
Please send your CV and a cover letter (max 2 pages) outlining your suitability for the role to  by Monday 11^th August 2025 9am

Harris Hill is a certified B Corp™ and a leading charity recruitment agency, committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.

The Organisation

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats, and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park, and Bushy Park.

We also manage other important public spaces, including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK, with tens of millions of visits every year.

We are currently looking for a Volunteer Officer to join us on 6-fixed term contract on a full-time basis.

This role does include working 2 weekends a month and evening work.

The Benefits

• Salary £33,666-£35,000 depending on experience
• 26 days’ annual leave, pro rata, plus public holidays
• Employer pension scheme
• Private healthcare cash plan and health insurance
• Cycle to work scheme
• Employee assistance programme - available to all staff and family members

This is a fantastic opportunity for an enthusiastic individual with experience of working with, and managing, volunteers and a love of the great outdoors to join our passionate organisation.

You will have the chance to work in some of the most beautiful and historic green spaces that London has to offer while playing a vital role in the delivery of our hugely successful Volunteer Ranger Service.

So, if you would like to showcase fascinating wildlife and heritage across London’s parkland while working with an inclusive and supportive team, apply today!

The Role

As a Volunteer Officer, you will be responsible for the delivery of the Volunteer Ranger Service in Richmond and Bushy Park. Supporting the current volunteer rangers and training and managing new volunteers, where appropriate. You’ll seek to develop training opportunities and resources.

This is an exciting opportunity for an experienced Volunteer Officer to join the Volunteering Team at The Royal Parks. This role will focus on delivering the Volunteer Ranger Service in both Richmond and Bushy the Richmond Park Volunteer Bus service. The service was started as a trial with a purpose to engage, inspire and inform members of the public about the history, heritage and wildlife of the parks, and is now seen as a growing success. This role is varied and will see the successful applicant working primarily Richmond and Bushy Park, but with regular travel to all of the parks. Your role will be to manage, the current volunteers, induct and train new volunteers where appropriate, and work to grow and develop different opportunities that the service presents. This role will also work with other volunteer groups across the parks helping to deliver conservation groups, corporates and develop new and existing initiatives. The volunteer officer will support the wider volunteer team and coordinators where needed.

This role involves a lot of in park time, working with and supporting volunteers on the ground, coupled with some office time. This role also requires a large amount of weekend and flexible working, with usually a minimum of two weekends a month in the Parks supporting the Rangers on the ground. The ideal applicant will be friendly, open, and enjoy spending time outdoors and have experience working with and managing volunteers, ideally in an engagement, visitor service or conservation setting.

Additionally, you will:

• Help to maintain all tools, equipment and PPE
• Support the promotion of the Volunteer Ranger Service and wider Volunteering activities
• Ensure all expenditure is approved in advance by the Volunteer Manager and budgets are updated accordingly

About You

To be considered as a Volunteer Officer, you will need:

• Proven experience of working with, managing, leading and training volunteers, especially relating to visitor engagement and conservation
• Experience of developing and delivering successful volunteer projects and programmes and working with partners
• Excellent people skills including team working, negotiating, problem solving and the ability to be calm and decisive in challenging situations
• To be highly organised with the ability to prioritise a heavy workload, manage tasks simultaneously and perform effectively under pressure
• Awareness and advocate of equality, inclusion and diversity, health and safety, safeguarding
• Excellent written and verbal communication skills
• Experience of managing budgets and of delivering, reporting and evaluating projects would be beneficial to your application, as would experience of competing demands and delivering a visitor service in a park setting. IT proficiency would also be advantageous, as would excellent presentation skills. Practical conservation, habitat or horticulture management skills, including tool use and management, are also desirable.

Other organisations may call this role Volunteer Services Co-ordinator, Volunteer Co-ordinator, or Volunteer Development Co-ordinator.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.

So, if you’re interested in this unique opportunity as a Volunteer Officer, please apply via the button shown.

Hours: Full-time position, 37.5 hours per week (including evenings and weekends)

We are a Peer-led organisation, so we value lived experience. We encourage you to apply if you have any experienced drug misuse, or homelessness in the past.

About us:

BUBIC (Bringing Unity Back Into the Community) is an award winning, peer-led substance misuse service supporting individuals affected by drug and alcohol dependency. Our mission is to empower people through community engagement, harm reduction strategies, and accessible support services. We work directly with vulnerable individuals, helping them break cycles of addiction and social exclusion.

Our team plays a crucial role in engaging with people who may not access traditional services, offering immediate support and practical solutions to improve their well-being. Our team, many with lived experience, offers non-judgmental support, outreach, and education to help people on their journey to recovery. 

Main Purpose of the Role:

To lead the effective and high-quality delivery of peer-led support for individuals on their recovery journey across the Borough of Haringey. This role will require dynamic, hands-on management of BUBIC’s team, encompassing staff, peer mentors, and volunteers, to meet key performance indicators and community needs.

You will represent BUBIC’s values in all aspects of your work, including strengthening existing partnerships and cultivating new community links. A flexible approach is essential, with regular night shifts and occasional weekend work expected to provide outreach and attend local events.

Key Responsibilities

• Provide strong, responsive leadership and day-to-day management of a diverse team.
   

• Represent BUBIC at external meetings, events, and forums to promote our ethos and strengthen partnerships.
   

• Offer regular supervision and line management to staff, identifying learning needs and supporting professional development.
   

• Monitor service performance against KPIs, continuously reviewing delivery and identifying areas for improvement.
   

• Lead by example, stepping into frontline roles where needed to ensure continuity and quality of service.
   

• Produce timely and accurate monthly, quarterly, and annual reports in line with funding and internal requirements.
   

• Oversee and monitor budgets, ensuring financial compliance including petty cash usage and financial procedures.
   

• Promote and uphold all organisational policies, particularly those relating to equality, safeguarding, GDPR, and health & safety.
   

• Ensure safe recruitment, including DBS checks and effective onboarding for staff and volunteers.
   

• Create and maintain referral pathways, particularly for individuals unfamiliar with formal drug services.
   

• Inspire and coordinate volunteer engagement, ensuring their efforts align with BUBIC’s objectives and values.
   

• Develop and manage a weekly timetable of service delivery, outreach, group work, and community events.
   

• Facilitate monthly themed sessions for service users, families, and community members, shaped by local need.
   

• Foster clear internal communication and lead regular team meetings to share updates, safeguarding concerns, and key trends.
   

• Deliver community-based presentations on substance misuse, emotional wellbeing, and public health themes.
   

• Plan and deliver outreach across Haringey informed by local intelligence and service-user needs.
   

• Coordinate events and co-produced projects within budget and to a high standard.
   

• Maintain a strong understanding of the substance misuse field, including professional developments and emerging practices.

Person Specification

Education and Training:

• NVQ Level 3 (or equivalent) in Health & Social Care.
   

• Demonstrable knowledge of drug use and its impact on individuals and communities.
   

• Familiarity with SMART Recovery, 12-Step Philosophy, harm reduction, and peer-led support.
   

Experience:

• 5+ years’ experience in substance misuse or related services.
   

• At least 2 years’ experience managing teams in a community or substance misuse setting.
   

• Demonstrated success in supervising and developing staff to meet high standards.
   

Skills and Abilities:

• Strong knowledge of safeguarding adults and managing complex needs.
   

• Proven ability to form partnerships with agencies supporting excluded or marginalised groups.
   

• Excellent report writing, care planning, and case noting skills.
   

• Competence in psychosocial interventions, group facilitation, and key working.
   

• Ability to maintain boundaries, work non-judgmentally, and resolve team conflicts.
   

• IT proficiency in Word, Excel, PowerPoint; able to manage data for reports and monitoring.
   

• Experience planning outreach or community events to promote services.
   

Personal Attributes:

• Calm, logical, and assertive under pressure.
   

• Organised with strong time management and initiative.
   

• Passionate, empathetic, and knowledgeable about local communities.
   

Every second of every day, London’s Air Ambulance delivers rapid response and cutting-edge medical care to save lives in the city. Critical injury can happen to anyone, at any time and we are bring the hospital emergency department to the scene, delivering life-saving treatment to the 10 million people who live and work in London. 

This is a unique role based at The Royal London Hospital supporting our clinical and operational colleagues with the smooth running of our Helipad. It is a fast-paced support role in a busy emergency environment with competing priorities. Reporting to the Helipad Operations Manager, the role works closely with the London Air Ambulance operations and clinical teams.   

Crucially you will support with the maintenance of the emergency vehicles ensuring they are mission ready at all times, while managing the stock of medical equipment and supporting with general operations and administration.  

We are looking for an enthusiastic and energetic person to join the team. You’ll have significant experience in an operational / administrative role and hold strong organisational and communication skills. A good understanding of patient confidentially is essential for the role and a background in a clinical environment and/or the charity sector is advantageous.

Essential requirements of this role are to have a full UK driving licence (maximum of 3 penalty points), be a minimum of 21 years of age and be a confident driver. 

Reference Number: V550

Job Title: Communications Officer

Location: Remote with travel around the UK required   

Contract Type: Permanent

Hours: Full-time (35 hours per week)

Salary: £30,000 

DBS/PVG: Basic 

Job Family: 4 

Line Manager: Head of Brand and Communications 

Closing Date:   12 August 2025

Start Date:        As soon as possible subject to notice periods  

Interview Dates: Week commencing 25 August 2025

We reserve the right to close this vacancy early if we receive sufficient applications 

Volunteering Matters  

Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.

 What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.

 How we do this

We support people to share their time and skills to help others and tackle big challenges in their communities.

· We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.

· We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.

· We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.

· We connect businesses with communities, creating meaningful employee volunteering projects.

· We show the impact of volunteering and social action, proving how it changes lives for the better.

 Our promise to volunteers

We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.

It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong. We’re looking for a creative and people-centred Communications Officer.

About the role

We are looking for a creative and proactive Communications Officer to join our small but dynamic Brand and Communications Team. This role requires a basic DBS/PGV check. Our team plays a key role in supporting the work of Volunteering Matters across the UK, ensuring that the impact of our projects, staff, and volunteers is shared widely with both internal and external audiences. This role is an exciting opportunity for someone who enjoys storytelling, engaging with diverse audiences, and amplifying the voices of communities and volunteers. 

A core focus of this role will be getting to know the incredible work happening across the UK, collecting updates from our projects, and sharing these stories with key stakeholders. As part of our friendly team, you will also have a specific focus on supporting internal communications and content creation to ensure our messaging is clear, inspiring, and reflective of our mission. Our volunteers and the people we support are at the heart of everything we do, and we are looking for someone who shares our strong commitment to these values. A belief in the power of communities and a desire to champion volunteers of all ages and backgrounds is essential for this role. 

Key tasks include:

• Support the development and execution of a comprehensive internal communications strategy that drives colleague engagement and strengthens a unified organisational culture aligned with strategic objectives. 

• Develop and disseminate impactful, timely, and relevant internal communications content that resonates with colleagues across the organisation. 

• Provide operational and administrative support to the Brand and Communications Team to enhance our efficiency and reach. 

• Monitor and evaluate the effectiveness of internal communications efforts through rigorous analysis of feedback, metrics, and data insights, leveraging findings to refine and optimise strategies at a national level. 

• Collaborate with cross-functional teams to ensure all internal communications initiatives reflect and reinforce the organisation’s core values, mission, and strategic vision. 

• Provide guidance, training and support to various departments in crafting effective internal communications materials, ensuring consistency in tone, style and branding.

• Create inspiring and straightforward stories with a focus on powerful imagery and video content. 

• Work closely with communications colleagues in the #iWill Movement to champion youth social action.

About you
You’ll be a creative and thoughtful communicator who enjoys working collaboratively and is passionate about people’s stories. You’ll bring a strong visual eye, great interpersonal skills, and a commitment to ethical storytelling.

Our Values & Way of Working

In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward. 

Diversity & Inclusion

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter. 

Benefits

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:· Flexible Working by Default (re hours & place of work) 

· Unlimited Annual Leave 

· Employee Pension scheme 

· Life Assurance 

· Cycle to Work Scheme 

· Season Ticket Loan 

· Employee Assistance Programme 

· Enhanced sick and family leave.

· Lifestyle Discount Scheme

We are also open to discussing job share applications.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

Policy on AI-Generated Applications 

Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI. 

To Apply

Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.

Please note that all applicants must have the right to work in the UK. Unfortunately, we’re unable to progress applications that don’t meet this requirement. 

We’re recruiting for a brilliant, committed and experienced Service Manager to lead the delivery of Ella’s service model. Leading the frontline team, the postholder will need to demonstrate a person-centred approach to ensure the provision of an excellent aftercare service for women who have experienced trafficking and/or sexual exploitation. As part of the management team, the postholder will contribute towards the development of Ella’s services.

You will be a skilled communicator, capable of developing strong partnerships and working effectively with other community organisations and agencies across London. This is an exciting opportunity to play a key part in enable women who have survived trafficking and other forms of violence to recover and rebuild their lives.

Two reasons why you should join Ella’s
 

1. You will make a difference: Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Join us, and be a crucial part of ensuring survivors have all they need to recover and build lives that are safe and free.
    

2. You will work in a great place: We are a passionate, growing organisation. Last time we asked, 100% said they would recommend Ella’s as a place to work. As a team, we are strong, women-led, authentic, professional, fun and supportive of one another. 

Job description and person specification

Service delivery

• Lead the day-to-day management of Ella’s safe houses, and outreach services

• Ensure all caseworkers provide high-quality, holistic support tailored to each woman’s needs

• Ensure casework systems are used consistently and effectively across the team

• Oversee accurate and timely completion of risk assessments, support plans, and case notes

• Provide emotional support and hands-on casework guidance where needed

• Coordinate referrals and ensure women are welcomed into the service with care and dignity

• Lead regular reviews of support plans to ensure women are progressing through recovery stages

• Ensure a smooth and responsive referral process into Ella’s services

• Ensure all data is kept up to date for monitoring, evaluation, safeguarding, and reporting purposes

• Contribute service data to support funding applications and impact reporting

• Provide regular service updates to the Head of Services and contribute to strategic conversations

Volunteer coordination

• Induct, train and oversee social work students and/or interns placed within the home

• Ensure relevant policies and procedures are upheld by self, all volunteers and visitors who come into contact with survivors

• Adhere to and ensure all students and interns have a good knowledge of Ella’s casework management forms and recording systems and oversee the consistent use of these

• Provide regular supervision to students and interns

Safeguarding & health and safety

• Act as Safeguarding Lead for frontline services

• Manage all safeguarding concerns in line with Ella’s policies and procedures

• Work with the Head of Services and Safeguarding Trustee to strengthen safeguarding culture and processes

• Promote a safe working environment for staff and service users, including regular risk assessments

• Ensure all frontline staff are trained and confident in safeguarding procedures

• Respond calmly and professionally to emergency situations

• Protect the confidentiality and security of all Ella’s locations

• Ensure robust procedures are in place for health and safety across safe houses

Team management

• Provide line management, supervision, and ongoing support to accommodation and outreach caseworkers.

• Lead recruitment, induction, and training for frontline staff and interns.

• Manage the internship programme, including allocation, supervision, and development.

• Coordinate regular team meetings and reflective practice sessions.

• Support wellbeing of all frontline staff in partnership with Ella’s HR Officer.

• Oversee team and managers rotas and ensure staffing for on-call cover.

• Contribute to the recruitment and retention of a strong volunteer and intern team.

• Monitor and review demanding caseloads to support effective casework and prevent burnout.

Service development and partnerships

• Identify gaps and opportunities for improvement in service delivery.

• Implement structural changes to improve quality and efficiency of support.

• Build and maintain local partnerships within the VAWG and anti-trafficking sectors.

• Represent Ella’s at operational-level partnership and multi-agency meetings.

• Contribute to the development of service-related policies, ensuring input from staff and survivors.

• Work alongside the Head of Services and senior management team to shape future service plans.

Benefits

• Part of a small team, delivering a dynamic organisation changing women’s lives, supporting and empowering them to build their futures.

• We are always developing and growing so you will have the opportunity to give direction and vision to the work and to work alongside a committed team.

• Access to a professional supervisor.

• 28 day holiday, plus bank holidays.

Special conditions

• An enhanced Disclosure and Barring Service check will be undertaken.

• This post is restricted to women due to the nature of the role. The Occupational Requirement section under Schedule 9 (part 1) of the Equality Act 2010 applies.

• The role is subject to a 6-month probationary period.

• The postholder is expected to take part in the out of hours on-call service.

• Ability and willingness to work flexibly, and at all Ella’s locations as required, is necessary for this role - it is therefore suited to someone with quick and easy access to London based properties in the case of emergencies.

More about Ella’s
Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free. 

Here is a summary of our main activities:
 

• We run six safe houses. This supported accommodation is crucial for survivors, until they are ready and able to live independently. 

• We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us. 

• We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated. 

Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service. 

We actively encourage applicants from BAME backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our organisation.