Can you help us make Wales a great place to grow older?

For most people, making their own decisions and choices is a matter of considerable importance. Being part of decision-making processes is not only where self-identity is expressed but it is also an important aspect of personal freedom. This principle is at the heart of advocacy services for people living with dementia.

Age Cymru are recruiting for a part-time (14 hrs per week- actual salary £10,000 p.a.) Dementia Advocate to promote and deliver independent advocacy to people with dementia or their carers. This role will be home based covering the areas of Merthyr Tydfil and Rhondda Cynon Taf.

All applications MUST be accompanied by a full supporting letter, stating your transferrable skills and experience and why you would like to work for Age Cymru, supporting older people with dementia.

About you

* Have experience and working knowledge of advocacy (instructed and non-instructed)
* Undertaken individual casework
* Have worked with others on successful projects and services (including statutory and voluntary organisations)
* Have an understanding of dementia and the rights of people with dementia and their carers
* Have an awareness of safeguarding legislation and procedures in Wales
* Use creative communication strategies for facilitating communication with people with dementia
* Be highly organised, positive and outgoing
* Be proficient in all MS office packages, including Excel and Powerpoint
* Be confident delivering promotional and awareness raising sessions
* Speak Welsh (desirable but not essential)

What we offer in return

* Holiday - 27 days made up of 24 choice days and 3 days to be used between Christmas & New Year - Including carry forward
* Flexible Hours Working Scheme
* Employer pension
* Generous life assurance up to 4 times your annual salary
* Healthcare cashback plan

Additional Information

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria. We welcome requests for flexible working.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Our client is looking for an exceptional, well-motivated individual to join their Southwark Dementia Support Service team. If you have an understanding of working with people affected by dementia and their needs, please get in touch with us.

Advisor Responsibilities:

Working two days from the Lambeth and Southwark Memory Service based in Blackfriars and two days from home with occasional home visits required. You will work with colleagues who provide community support in Southwark and provide a responsive and individualised information, signposting and referral service to people with a diagnosis of dementia and those that care for them.

Advisor Requirements:

The successful candidate will possess NVQ level 3 (or equivalent) with a good understanding of the needs of people affected by dementia and the ability to work in a manner that facilitates inclusion, particularly of people affected by dementia, along with an understanding of the need for client confidentially.

You will be speaking to people at all levels across your area so great communication, networking and influencing skills are also essential. You must have the ability to manage several tasks at once and keep yourself motivated to perform under pressure.

Good IT skills and experience working with databases are also essential.

Are you someone who can help people maintain their independence, improving their sense of well-being, putting them in more control of their lives? If this sounds like you, they can offer you a stimulating and challenging career as part of their team.

About our client:

They are the UK's leading dementia charity. They provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

Position: Dementia Advisor
Location: Lambeth
Contract type: Fixed Term
Hours: Part Time, 28 hours per week
Salary: £16,290.40 - £17,282.40 actual per annum (depending on skills and experience) (+ London Allowance of £2,880 if applicable)

Closing date: 30 September 2021
Interview date: 7 October 2021

You may have experience of the following: Dementia Adviser, Care Assistant, Caseworker, Special Needs Assistant, Social Worker, Social Care, Community Care, Helpline Coordinator, Volunteering Officer, Support Worker, Mental Health, Dementia, etc.

Ref: 102 911

JOB DESCRIPTION

JOB TITLE: Dementia Link Worker

RESPONSIBLE TO: Services Manager

SALARY: £25,500 per annum

HOURS: 35 hours per week

THIS POST REQUIRES AN ENHANCED DBS.

Job Summary:

What is the Dementia Link Service?

The Dementia Link Service provides a comprehensive support and information service for people with dementia and their carers in the community within the London Borough of Ealing – linking them with appropriate social and health services.  Dementia Concern is an Ealing Community Partner with the West London Health Trust (WLHT) delivering towards the Out of Hospital strand for dementia clients.

How does the service work?

Dementia Link Workers (DLW) can be based at our office, at a GP Practice or work from home. DLW are aligned to one of the GP networks in Ealing and work closely with GP practices.  They also work alongside Primary Care, GPs and the West London Health Trust to provide support and advice so that people experiencing cognitive difficulties are assessed, given information and referred appropriately.

Dementia Link Workers will also have a key role as the named Link Worker for people with a diagnosis of dementia and their carers.  This will involve linking people into appropriate service provision by working closely with Primary and Secondary Care Services, London Borough of Ealing and other voluntary sector organisations.

The Dementia Link Service is commissioned via WLHT and managed by Dementia Concern.  The service will work towards achieving the agreed Key Performance Indicators.  Dementia Concern will actively seek feedback from people with dementia and their carers to ensure that the service meets their needs, and to enable development and improvements to future services.

Key Tasks:

Overall case management

The Dementia Link Worker will:

• Be responsible for managing a caseload as a key named worker for the person with dementia and their carer.  This caseload will be overseen and monitored by the Services Manager.

Please note: The caseload is expected to vary given the short term nature of some of the work.  It is not expected that all patients with dementia in the community will be routinely followed up, unless they are on cholinesterase inhibitors or there is an identified need.  People with dementia and carers will however be able to access the Dementia Link Worker if the need arises, even if they are not under regular review.

Diagnosis & assessment

The Dementia Link Worker will:

• Contact people with dementia at least annually to check on changes in their condition, and if appropriate, advise that they revisit their GP and where needed assist in making appointments and arrange support to attend
• Where appropriate, assist people by providing information on how to obtain a diagnosis and by co-ordinating support to enable people to attend assessments and medical appointments
• Provide relevant support and information to GP networks/surgeries and Care Co-ordinators to help reduce inappropriate referrals made to WLHT
• Attend post-diagnostic and multi-disciplinary meetings, where required, to provide support and information regarding on-going care
• Carry out home assessments, as appropriate, to identify the social and health care needs of people with dementia and their carers during the whole period of the illness.

Specialist advice, information & support

The Dementia Link Worker will:

• Provide information and signposting to people with dementia and their carers, and work with them so that they can have choice and control over their current care plans and future care needs
• Provide specialist advice and information and client representation to people with dementia and their carers regarding services, and where there are barriers, support people with dementia and their carers to navigate and access these services by liaising with Social Services, GPs, Care Coordinators, WLHT staff and other health and social care professionals
• Refer welfare benefits work on to the Dementia Concern Welfare Benefits Officer, Community Benefits Team or other services as appropriate
• Monitor and provide on-going emotional support for people with dementia and their carers by phone or home visits.

Post-assessment work relating to clinical services

The Dementia Link Worker will:

• Be responsible for carrying out six-monthly reviews of people with dementia on cholinesterase inhibitors and update GPs following each review.  This will involve using appropriate cognitive testing tools e.g. Rowland Universal Dementia Assessment Scale (RUDAS) tests.  A functional ability test such as the Bristol Activities of Daily Living (BADL) assessments will be undertaken if appropriate
• Refer back to CIDS e.g. for medication issues and behavioural problems relating to dementia and inform the GP or Care Co-ordinator of referral
• Contact GPs and Care Co-ordinators to update them on significant changes in the mental and physical health of the person with dementia and on details of additional support provided e.g. respite, day care, changes to care packages.

Other

The Dementia Link Worker will:

• Promote awareness of dementia in the community through attending advice desks, information events and dementia cafes, as may be applicable

• Keep detailed, accurate records of all actions undertaken on all paper/electronic files and computer/database
• Attend appropriate support/supervision sessions and training courses as necessary
• Perform all duties in accordance with Dementia Concern’s vision, objectives and policies, behaviours and procedures
• Cover the work of colleagues during periods of planned and unplanned absence as appropriate
• Undertake any other tasks, duties or projects which may arise from time to time which are in line with the general level of this post and as directed by the Services Manager or CEO

Note:

This job description reflects the current duties allocated to this appointment but is not exhaustive.  These duties may need to be altered in the future to reflect changing circumstances and requirements.  No change affecting the principle functions of the post will be made without the job holder’s agreement.  Other changes will not be regarded as variations in the job holder’s conditions of service.

Are you passionate about making a positive difference in the lives of people affected by dementia?

Do you want a career where every day is different and full of reward?

Could you be a part of supporting and empowering people and their families with expert guidance and advice?

Yes? Well, we would love to hear from you!

Advisor Responsibilities:

The Tees Valley Dementia Support Service provides a highly responsive and individualised information, signposting and referral service to people affected by dementia. You will;

• Assist people with dementia and their carers in identifying their needs, providing information and guidance to help maintain their independence, improving their sense of well-being, and putting them in more control of their lives.
• Be part of a highly motivated and supportive team, sharing responsibility for some Group Activities and coordinating volunteers.
• Build relationships with a range of local contacts, networking with health and care professionals, marketing the Tees Valley Dementia Support Service and providing dementia support.
• Develop networks and pathways with partner organisations who work in the field of dementia, ensuring seamless and consistent support and empowering individuals affected by dementia to make informed choices.
• Provide support face-to-face, by telephone and online.
• You will be delivering one to one services out in the community (predominantly working from home until Coronavirus restrictions fully lift).

Advisor Requirements:

We are looking for a highly motivated individual, with an understanding of dementia and the needs of people affected by dementia.

You will;

• Be empathetic and non-judgmental in your approach with a commitment to equal opportunity.
• Be passionate about putting people affected by dementia at the heart of everything you do, to make our service the best it can be.
• It is desirable that you have knowledge and experience of Adult and Children Safeguarding, Information Governance policies and procedures and statutory laws such as the Mental Capacity Act
• Have good communication skills to meet the diverse needs of our community and represent their needs to statutory and other voluntary agencies.
• Have a sound knowledge of IT systems to record data, write reports and communicate by email and great organisational skills to manage your caseload of clients effectively.
• Understand client confidentiality and how this is applied when representing client needs.
• Preferably had some experience of working with a wide variety of relevant agencies.
• Possess NVQ level 3 (or equivalent) or have demonstrable experience.
• Due to the nature of this role you will be expected to have the ability and means to travel independently around the Tees Valley area
• Duties are predominately based in Tees Valley but you will be part of a wider area team and may be required to support remotely at times.
• The role will require and enhanced DBS (Disclosure and Barring Scheme) check

About Alzheimer’s Society:

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

Position: Dementia Advisor
Location: Community Based – Tees Valley
Contract type: Permanent
Hours: Part Time, 21 hours per week
Salary: £12,217.80 - £12,961.80 actual per annum (depending on skills and experience)

Closing date: 07 October 2021
Interview date: TBC

You may have experience of the following: Dementia Adviser, Care Assistant, Caseworker, Special Needs Assistant, Social Worker, Social Care, Community Care, Helpline Coordinator, Volunteering Officer, Support Worker, Mental Health, Dementia, etc.

Ref: 103 025

• £26,767 per year

• Full time (part time working may be considered)

• Permanent contract 

• Based in Beckenham, with some home working and travel across the London Borough of Bromley

Bromley, Lewisham & Greenwich Mind is a highly regarded local charity, helping people to be mentally healthy and working together with those experiencing mental health problems and dementia to improve their quality of life. With an annual turnover of £5M, over 150 staff and 200 volunteers, we are one of the largest charities in the Mind network

Bromley Community Wellbeing Hub will form part of the new transformation of mental health services in the London Borough of Bromley under the NHS Long Term Plan. The service will bring together the expertise of local primary, secondary and voluntary sector mental health care providers with the aim of providing flexible, holistic and integrated services for adults with mental health problems.

We are looking for people with experience of working within mental health services, including to support prevention, recovery and self-management. Applicants should have experience of completing assessments, managing a diverse caseload and working in a busy work environment, and possess effective skills in communication. An ability to work independently but collaboratively, to be proactive and show initiative is essential for this role.

The role will involve:

• Management of a diverse caseload

• Providing recovery-orientated individual and group-based support to adults with mental health problems

• Collaborative working with all partners involved in the Community Wellbeing Hub 

• Undertaking holistic needs and risk assessments 

• Commitment to regular training and supervision 

• Effective contribution to the development and continuous improvement of the service 

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check

We recognise the importance of having a diverse and inclusive work force, and would therefore particularly welcome applications from the following, currently under-represented, groups:

• People from Black, Asian and Minority Ethnic (BAME) backgrounds

• People aged 16-25

• Disabled people

• People with diverse sexual orientations and gender identities

BLG Mind is committed to meeting the reasonable adjustments of disabled people.

BLG Mind always welcomes applications from people with lived experience of mental health problems. 

Closing date: Sunday 10th October (11:59pm)

Likely interview date: Thursday 21st or Friday 22nd October

Please apply via our website

2 vacncies - 29.5 Hours per Week

2 vacancies -22 Hours per Week                 

Various hours to cover Monday to Friday 9-5 pm with some rotational working till 7.00 pm

Salary:  £21,665 FTE (pro rata’d to 29.5 hours/ 22 hours)

Contract: Permanent

Location: Central Office - Strood

At Carers First, we understand that caring can be hard, but believe getting the right help shouldn’t be. We work directly with and for, unpaid carers to provide personalised information, advice, and support. Making it easier for those caring for someone else to continue living their lives to the fullest.

We are currently seeking Carers Support Advisers to join our team in the Central Team. The requirements of the role will include, working within our busy Carers Helpline Team providing information and advice to carers on the telephone, email, webchat and via virtual drop ins. Being the first point of contact for carers and professionals, you will be required to provide tailored information, advice, and guidance undertaking referrals and proportionate assessment of carers needs and where appropriate assist with support planning.

To be successful you must be able to demonstrate excellent communication and teamwork skills. You will have a working knowledge of health and social care, particularly relating to adults and carers. Experience of providing support to carers over the telephone would be an advantage.

The location for the position is based at our main Strood office in Medway and will include an element of out of hours work on a rotational basis.

In return, you will benefit from working for a not-for-profit organisation that delivers a service which makes a real difference to people’s lives. We offer training and development to help you grow your career, good annual leave entitlement, flexible working options, access to our work-place pension, employee assistance programme and a Benenden Healthcare package.

If you are interested in becoming part of our team and have the skills and experience, we are looking for and are passionate about making a real difference then please read the Job Description and Person Specification.

To apply for this role, please visit our website to download an application form by clicking on the 'Working for Us' tab.

Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

We encourage and welcome applications regardless of gender, ethnicity, religion, disability, sexual orientation or age. 

If you would like to discuss this role confidentially, please contact us and we will be happy to organise for one of the Team to contact you.  Please note that if you have not been contacted within one week of the closing date, your application has not been successful.

Closing Date:  13 October 2021 @ 12 noon Interview Date:  21 October 2021

Carers First is an Equal Opportunities Employer

DEMENTIA CONCERN

JOB DESCRIPTION

JOB TITLE Services Manager

EMPLOYER Dementia Concern

Reporting to the CEO

SALARY £36,000 - £39,500

HOURS 35 hours per week.  Hours can be a hybrid of office and home-based working, depending on needs of the service and in agreement with CEO and staff working policies.

Dementia Concern supports people living with dementia and their carers to live as independently as possible by providing dementia care services and practical help.

We’ve been providing information and support services for people with dementia and their carers in the London Borough of Ealing since 1982 and were founded by Frances English. We began as a Relative Support Scheme which provided a volunteer sitting service for elderly confused people. In 1986 we merged with Age Concern Ealing Borough although we maintained our name and standing committee. In 1993, Alzheimer's Concern Ealing (ACE) became an independent organisation with a new board of trustees - all of whom were carers or former carers of people with dementia. In August 2010 we changed our name to Dementia Concern.

Dementia Concern has 55+ staff members and 25 volunteers and works across the London Borough of Ealing and beyond.  It’s a unique charity with specialist expertise in dementia developed over 29 years.  The charity works closely with local partners, GP surgeries and wider health organisations.  The direct services offered are Dementia Link Workers supporting acute health needs, Information & Advice through Dementia Advisers, a Call & Care Respite Service, Social Clubs at four venues, including Saturday and Sunday, a Community Support service for people with dementia living on their own, Dementia Cafés, a Thursday group for those more active or in early stages of the disease, Carers Support Groups and a Carers Voice digital newsletter.  Dementia Concern currently serves 1,120 People Living with dementia and 920 carers.  The charity works with people living with dementia with a spouse or carer, those living alone with no carer, a client living alone with a carer living elsewhere, or those in long-stay care.  Dementia Concern has continually developed services to support the growing community need. 

MAIN AIM OF THE POST

To ensure that the charity continues to provide quality and linked services to its clients, delivering against its KPIs and demonstrating impact.  Ensure that the charity is working as efficiently and effectively as possible whilst maintaining the vision, mission, values and behaviours of Dementia Concern.  Be a positive influence within the charity for it to develop and grow within the Health & Social care field.

Main Responsibilities

The main tasks are to:

1. Maintain an in-depth knowledge of dementia services for carers and people with dementia and of the strategic issues facing the charity and the voluntary sector within Ealing and beyond.  Be willing to pass this information down to relevant team members and support their training needs

2. Develop new services for the charity in line with strategic aims and in partnership with local agencies, as well as keeping an eye on the national Health & Social Care agenda and movements

3. Plan, prioritise and co-ordinate the services of the charity.  This includes overseeing the Community Support Worker (CSW) team, working with the Dementia Advisor Manager and their DA team and overseeing the Dementia Link Worker Team.  Also, to work in tandem with the Social Clubs Manager, but not oversee the Social Club team.  Support the smooth integration of all of these direct services and lead on any needed changes or improvements within Dementia Concern

4. Ensure that the charity is providing appropriate quality services for people with dementia and carers, whilst demonstrating impact and overseeing data capture and reporting to partners.  Ensure all data is GDPR compliant whilst also providing relevant data to the CEO and Executive Team

5. Ensure that the organisation has effective policies and procedures, as applied to the direct services work and is meeting appropriate quality standards e.g. Investors in People/Volunteers, Advice Quality Standard (AQS) and is complying with statutory requirements e.g. with the Care Quality Commission (CQC), as might be applicable and in coordination with the Call & Care Manager.  This includes demonstrating working practice within these guidelines/requirements.

6. Arrange, set agendas for and chair organisational meetings including the Services Meeting, Team Meetings, House Meeting (in coordination with the Support Services Manager) and other applicable gatherings.  Use discretion and professionalism when holding meetings and retaining sensitive commercial intelligence

7. Represent the charity by speaking in public and making presentations as appropriate, including the Tri-borough Older Adult & Mental Health Services Meeting, Partnership Board or at Council or government level.  Appointing deputies to speak if unable to attend relevant meetings or gatherings

8. Work in partnership with voluntary agencies, supporting them as might be required and seeking new project, initiatives and joint working, as applicable.  Initiating greater links with GP surgeries, health partners and stakeholders, including possible sharing of premises, such as within GP surgeries

9. Manage senior and administrative staff as might be required.  This involves on-going support for staff and holding regular formal supervision sessions and annual appraisals.  Supporting the continual development of appraisal and supervision tools and methods

10. Coach, train and or arrange training for senior and administrative staff as might be required, working in tandem with the HR Manager.  Demonstrate specialist knowledge and/or be able to bring in support to display and share relevant findings and information

10a. Work with the CEO and HR Manager to recruit new members to the direct working teams, including helping with interviews, short-listing, references and on-boarding/inducting the new team members

11. Deal with staff problems and capability and disciplinary issues as these arise – with support from the CEO, and the HR Manager, as might be required.  Also, to put in a sound working culture to avoid staff turnover and/or attrition

12. Support the Volunteer Manager to recruit and train volunteers as appropriate and/or needed.  Be able to incorporate volunteers/interns/apprentices into the working teams, as might be appropriate and/or relevant

13. Again, ensure that reports to funders and statistical returns are completed accurately and on time – together with senior staff providing data and their own team information, as might be required.  This will include the West London Health Trust, Ealing Council and grant funding agencies.  Make sure all reports and audits are done in a timely fashion

14. Adhere to the spirit and practice of Dementia Concern’s Equality and Diversity Policy in all aspects of work relating to the organisation

16. Be willing to undertake relevant training to develop the role and attend support and supervision sessions.  Be open to sharing this information to all the direct working teams in a spirit of camaraderie and good reflective practice

17. Support the Senior Management Team (Social Club and Finance Manager) during the CEO’s absence and provide all needed and applicable support, as might be required.  To act as the Deputy to the Senior Management Team (SMT), when they are away from the office or on holiday, thus providing a third tier of overall support for the charity.

Note

This job description reflects the current duties allocated to this appointment.  These duties may need to be altered in the future to reflect changing circumstances and requirements.  No change affecting the principal functions of the post will be made without the job holder’s agreement.  Other changes will not be regarded as variations in the job holder’s conditions of service.

• £28,909 per year

• Full time (part time working may be considered)

• Permanent contract 

• Based in Beckenham, with some home working and travel across the London Borough of Bromley

Bromley, Lewisham & Greenwich Mind is a highly regarded local charity, helping people to be mentally healthy and working together with those experiencing mental health problems and dementia to improve their quality of life. With an annual turnover of £5M, over 150 staff and 200 volunteers, we are one of the largest charities in the Mind network

Bromley Community Wellbeing Hub will form part of the transformation of mental health services in the London Borough of Bromley under the NHS Long Term Plan. The service will bring together the expertise of local primary, secondary and voluntary sector mental health providers with the aim of providing flexible, holistic and integrated services for adults with mental health problems.

We are looking for people with experience of working within mental health services including to support prevention, recovery and self-management. Applicants should have strong line management skills alongside experience of completing assessments, managing a diverse caseload and working in a busy work environment, and possess effective skills in communication. An ability to work independently but collaboratively, to be proactive and show initiative is essential for this role.

The role will involve:

• Line management of key project staff 

• Management of a diverse caseload 

• Providing recovery-orientated individual and group-based support to adults with mental health problems

• Collaborative working with all partners involved in the Community Wellbeing Hub 

• Undertaking holistic needs and risk assessments

• Commitment to regular training and supervision 

• Effective contribution to the development and continuous improvement of the service 

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check

We recognise the importance of having a diverse and inclusive work force, and would therefore particularly welcome applications from the following, currently under-represented, groups:

• People from Black, Asian and Minority Ethnic (BAME) backgrounds

• People aged 16-25

• Disabled people

• People with diverse sexual orientations and gender identities

BLG Mind is committed to meeting the reasonable adjustments of disabled people.

BLG Mind always welcomes applications from people with lived experience of mental health problems. 

Closing date: Sunday 10th October (11:59pm)

Likely interview date: Tuesday 19th or Wednesday 20th October

Please apply via our website

We are seeking a Lead Community Engagement Adviser to provide support and enable churches to work collaboratively and creatively within their neighbourhoods on community action at a time of great flux, with the opportunity to show care for others and share in signs of God’s emerging new creation.

Applicants must have hands-on experience of planning, leading, managing and creating community engagement initiatives. You must have proven experience of developing new projects, building teams and securing funding for projects, with an understanding of, and vision for, the flourishing of the Church’s presence in, and service to, our communities.

Key Responsibilities:

1. Help churches listen astutely and respond imaginatively to local social issues and be involved with diocesan campaigns and national initiatives.
2. Develop useful relationships with statutory and third sector agencies, local support groups and other key stakeholders, and build and maintain positive relationships with the Bishop, Archdeacons, clergy and lay leaders in the diocese.

Candidates must have excellent communication and organisation skills and demonstrate success in planning and managing projects. The role will require candidates to travel throughout the diocese, often in the evenings and at weekends.

The post holder will, at times, be the public face of the Diocese.  It is considered that there is an Occupational Requirement (Equality Act 2010) for the postholder to be a communicant member of the Church of England, or of a Church in communion therewith or of a member Church of the Council of Churches for Britain and Ireland or of Churches Together in England, or of a member Church of the Evangelical Alliance.

Closing date for applications: Wednesday 13 October 2021

Interview date: Thursday 4 November 2021

Job Title: Helpline Supervisor 

Responsible to: Helpline Manager

Location:London

Salary:£25,520 to £29,575 per annum pro rate

Hours: 28 hours per week

We are seeking a capable and committed individual to help deliver Coram Voice’s innovative Always Heard helpline service. This Department for Education funded service ensures that young people in, and on the edges of care who have been unable to access their local advocacy support are assisted to have their voices heard.

This role requires a children’s rights champion who has the skills, experience and values to work effectively with the full diversity of the children and young people needing our advice and advocacy – and to support Always Heard helpline volunteers do the same.

This is a great opportunity to take a leading part in a team which makes a real difference to the children and young people they work with. Working with your fellow Helpline Supervisors, the Helpline Manager and our Always Heard volunteers you will ensure that children and young people are listened to and are supported to speak out about the things that matter to them.

We want someone who enjoys working with children and young people, is a capable advice giver, and supportive supervisor. We want an individual who is committed to making a real contribution to this vital service and the wider work of Coram Voice.

Within the role there will be the opportunity, should the operation needs of the service require it, to act as a Safety Net advocate for children and young people experiencing barriers to their local advocacy support. This will involve providing one-to-one allocated advocacy for young people (via phone/email and other digital means).

Coram Voice particularly welcomes applications from care leavers or individuals with experience of being ‘looked after’ by the state. We are also actively encouraging applicants from Asian, African, Caribbean and other minority ethnic backgrounds to join our teams. Whilst we have a diverse team we recognise we are a predominantly white workforce and are genuinely committed to encouraging candidates from diverse communities in order to improve the services to the children and young people we help.

To find out more about the role and to apply, please download the forms below. Also note that we do not accept CVs.

Closing Date: 9am Thursday, 30th September 2021

Interviews: TBC

One to Two Interview panel

Coram is an equal opportunities employer and welcomes applications from all sections of the community. We are committed to the safeguarding of children and will require the successful applicant to undertake an enhanced DBS disclosure.

Registered Charity No. 312278.

Eden Brown is working with a large, high profile UK-wide charity on their Customer Care Advisor vacancy - they are recruiting two positions. This is an office-based role in Plymouth for at least 4-8 weeks.

The Customer Care Advisor will reply to incoming emails regarding the charity's sports events and mass participation events programmes.

Their Customer Care Engagement team is responsible for responding to the needs of the charity's customers including eventers, donors and supporters by providing excellent customer care and helping deliver the best possible experience.

With 150,000 interactions across various channels (phone, email and social media) last year, it is a busy environment requiring you to have the confidence to deal with a series of complex enquiries over the phone, by e-mail and in writing as well as inspiring our supporters to help defeat dementia through fundraising

This role would suit someone who has exceptional customer service experience, an understanding of fundraising events, is enthusiastic, passionate, and committed to providing exceptional customer service. You will have good organisational skills as well as an excellent telephone manner and strong written communication skills. You are a multi-tasker and able to manage a very busy workload.

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.

The Dementia Service empowers and supports individuals and families from all backgrounds living across the Rochdale Borough. The project aims to increase access to appropriate services and provide support at the right time working towards tailoring dementia care services to ethnically diverse Communities.

The Dementia Activities Wellbeing Coordinator will work primarily with those experiencing memory loss, those living with Dementia, their carers and families, working in collaboration with Bounce Back providers, external agencies and stakeholders (including health, social services and other voluntary sector providers). They will provide activities, advice and improved access to information, guidance and support to those experiencing memory loss, those living with Dementia, carers and families, aiming to reach those groups who tend not to engage in mainstream services, during the pre and post diagnostic process.

The service will offer a person-centred approach helping carers to focus on their own mental health and wellbeing, and enhance their independence, so they are able to identify their own needs, gain a greater level of independence and access appropriate services.

The Dementia Activities Wellbeing Coordinator will work in partnership with organisations to review and identify challenges and barriers to accessing/providing support.  Identify and implement appropriate models/methods of support and good practice to promote and facilitate improved quality of life for people experiencing memory loss and living with dementia.

Specific aims and objectives of the Service include:

• Seeking and accepting referrals for those presenting symptoms of dementia or have a diagnosis of dementia, and need help with accessing services/organisations that can provide the type of support required.
   
• Develop a proactive approach in reaching those who need the support who may not be aware of the Dementia Service, or may be regarded as “hidden”.
   
• Working with those experiencing memory loss, living with dementia, carers and family members to assess their individual needs, support them in accessing relevant information using appropriate methods of communication, and in community languages if required, within an established timescale.
   
• Maintain accurate, up to date client support plans and client records. 
   
• Work with individuals, carers and/or family members to establish an exit strategy and were appropriate signposting them to other, more appropriate services.
   
• Take responsibility for liaising with relevant statutory and voluntary services, providing a wrap-around service for individuals, carers and/or family members to ensure they are able to access a clear pathway of services in meeting their needs.
   
•  Develop networks with partner organisations who also work in the field of dementia, mental health, disabilities, benefits and income advice, including Primary and Secondary care, Adult Social Care and health and welfare organisations, with the aim of empowering individuals to make informed choices.
   
• Take responsibility for representing the needs of people with memory loss, living with dementia and their carers via drop-in sessions, attendance at local forums, events and conferences.
   
• Identify areas of need and service development to maximise the availability of local resources and to facilitate access to services.
   
• Work with the Dementia Wellbeing Services Team at Rochdale and District Mind and partner organisations in raising awareness of Dementia, the impact it has on individuals, carers and/or families and the support available in the Borough.
   
• Provide strategies and explore educational pathways to increase the knowledge and understanding of carers and/or families around dementia.
   
• Work with the Dementia Wellbeing Services Team at Rochdale and District Mind to provide advocacy support for families and/or carers, ensuring a quality holistic service is provided.
   
• Work in partnership with Bounce Back providers, local and partner agencies, including professionals and groups to develop creative access for the BAME community, which is culturally appropriate and provides sensitive support options they can access.
   
• Work alongside Dementia Wellbeing Services Team to create, develop and facilitate a platform for dementia carers and/or families, so that they have a voice and feed into decision making policies, procedures and pathways, which have an impact in shaping services within the borough.

Support Worker

This is an extremely rewarding opportunity to provide support and guidance helping people understand dementia, cope with day-to-day living, prepare for the future with access to relevant services.

Support Worker Responsibilities:

We provide expert guidance and support to people diagnosed with dementia and their carers. Our services offers support to individuals and those around them via face to face, virtually or by phone, letter and email. We adopt a person-centred approach, unique to each person, based upon personal circumstances and support needs.

We offer the opportunity to be involved in Dementia Action Week, promoting the Alzheimer’s Society’s campaigns, raising awareness and fundraising. We make strong working relationships with other organisations to ensure that our service users are represented, and their voices and needs are heard. We identify safeguarding concerns and take appropriate action to protect individuals and ensure that service user’s personal data is confidential.

Support Worker Requirements:

We are looking for two, highly motivated individuals who have an understanding of dementia and the needs of people living with dementia and their carers.

To be successful in this role you will:

• Enjoy working independently and as part of a dedicated, supportive team.
• Be empathetic and non-judgemental in your approach with a commitment to inclusion and equality.
• Have excellent organisational skills and be able to manage your own diary and case load.
• Have good communication skills to build relationships with our service users and represent their needs to statutory and other voluntary agencies. It is desirable that you have had some experience of working with these types of agencies and feel confident in networking.
• Have good IT skills with an ability to use a range of applications including experience of working with databases and recording accurate client records.
• Have a commitment to your continued personal development and learning.
• It is desirable that you have knowledge and experience of Adult and Children Safeguarding, Information Governance policies and procedures and statutory laws such as the Mental Capacity Act.
• The ability to travel independently across the area is essential as you will be working within the community.

If this sound like you and you wish to apply for this role, then we would love to hear from you!

About Alzheimer’s Society:

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

Position: Dementia Support Worker
Location: Community Based – Hertfordshire
Contract type: Permanent
Hours: Part Time, 28 hours per week
Salary: £16,290.40 - £17,282.40 - actual per annum (depending on skills and experience)

Closing date: 17 October 2021
Interview date: TBC

You may have experience of the following: Support Worker, Dementia Adviser, Care Assistant, Dementia Advisor, Caseworker, Special Needs Assistant, Social Worker, Social Care, Community Care, Helpline Coordinator, Volunteering Officer, Support Worker, Mental Health, Dementia, NFP, Not for Profit, Charity, etc.

Ref: 103 188

Arts 4 Dementia’s mission is to enable everyone with cognitive impairment both pre- and post- diagnosis to engage in stimulating arts and cultural activity to slow cognitive decline, improve their wellbeing and that of their carers, and enable them to live better and for longer in their communities.   

Arts 4 Dementia seeks a CEO with vision to lead the charity into a new phase of its life, to move from being a largely London-orientated charity to one with nation-wide impact, in the context of the social prescribing revolution taking place across the UK, for which A4D is proud to have helped drive the agenda.

Overseeing all aspects of the day-to-day operations, the CEO will support the board in developing appropriate strategies, take the lead in promoting the charity’s aims with public bodies and decision makers, and in building sustainable partnerships with arts and non-profit organisations to deliver social prescribing to the arts.  

Candidates should also have several years previous working experience as CEO or senior manager in the charity sector, preferably demonstrating success in campaigning and advocacy, but above all with a passion for A4D's mission. 

The Trustees will look for evidence of experience / strengths in the following areas:

• Experience in the arts and/or health and dementia
• A track record in leadership, ideally in a charity or a not-for profit arts organisation.
• Ability to think strategically, convert strategy to realistic plans and drive a growth agenda.
• Effective communicator with experience and presence to engage with senior management of other organisations in the charity or public sectors and to build strong external relationships.
• Provision of strong but sympathetic leadership and motivation to staff and volunteers, and delegate appropriately.
• Experience with budgets, financial management, Board reporting.
• Appreciation of the principles of good corporate governance particularly as applied to UK Charities.

More information, including an abridged job description, are available on request.

Note 1: Currently the role is remote but an office may be reopened in the future and is likely to be in London.

Note 2:  The role is advertised as full-time and the Trustees beleive this is appropriate.  However for the right candidate we may consider proposals for 4 days a week (salary pro-rated)