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We are currently looking for a full-time Social Prescriber / Link Worker
£31,713 pa (for 37.5 hours per week)
Fixed-term until March 2027-Possible extension
About Age UK Lambeth
We support older people in Lambeth to live enriched, productive and purposeful lives: challenging the stigma of ageing, reducing social isolation and ensuring they get the right support at the right time. We are kind, person-centred and outcome-focused - finding solutions that work by listening, being flexible and including older people in delivering services.
What you’ll be doing?
You will be part of the MYcommunity Linkworkers team. You’ll be responsible for:
Provide personalised brief intervention and social prescribing support to individuals, their families and carers.
Meet clients on a one-to-one basis, making home visits where appropriate and allowing clients the time and space to discuss ‘what matters to me’.
Provide person-centred support to enable clients to identify their health and wellbeing needs and goals. Co-produce support plans with clients to discuss what’s important, where they would like to be in the future and how we can support them to achieve this.
Manage and prioritise a caseload to ensure clients' needs, priorities and urgent support are met.
MYcommunity Lambeth works in partnership with a large number of statutory and community services and organisations across the borough. You will link clients with appropriate services to meet their needs. It is vital to have a strong understanding of when it is necessary to refer someone back to health care professionals/ agencies when the client’s needs are beyond the scope of the MYcommunity team.
What you need to bring
Essential criteria:
Previous social prescribing experience.
Able to write compelling communications to advocate for your clients.
Able to work collaboratively with a wide range of stakeholders.
Able to analyse data and create engaging reports.
Desirable criteria:
Previous experience working in/or in partnership with the NHS.
What you’ll benefit from
Generous pension provision - 7% employer contribution
26 days holiday a year rising to 31 days after 5 years
A great staff culture with kindness at its heart
Using Quick apply please upload your CV, a brief cover letter and answering the following 4 questions (in no more than 300 words per question).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you enjoy connecting with people?
Are you an open and straightforward person?
Are you confident speaking in public?
Would you enjoy being part of the local community and showcasing our care home?... If yes, what are you waiting for, apply now!
This role is perfect for a proactive and compassionate Christian who enjoys connecting with our older residents and is able to engage with local churches & community groups*.
We appreciate that each resident has their own individual interests, hobbies, and pastimes, and we support our residents to maintain this important part of their lives. They are actively encouraged to lead the lifestyle that they choose.
Koinonia Home is based in Worthing, West Sussex. and offers accommodation to 38 residents including those living with dementia. View our stunning home here.
Our vision is to empower our residents to live fulfilled lives and flourish in later years. Watch here to learn more about how we care: https://youtu.be/Po6md7pq7nI
Have a watch here of "What it means for us, to work in a Christian Care Home like ours": https://youtu.be/uCa1_BtS34w
Responsibilities:
For more information, please take a look at the Job Description and Person Specification.
*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)
Hours:
Full-time contract: 36 hours per week, Monday to Friday with the occasional weekend work.
Benefits:
— What our staff say about us: …“It is a friendly and welcoming place to work” … —
We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.
Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.
Age UK Bromley & Greenwich is an independent local charity supporting older people across both boroughs. We work to enable, support and connect older people, promote independence and wellbeing and ensure their voices are heard.
We are looking for an Information & Advice Triage Worker to be the first point of contact for older people, carers and their families seeking support.
About the role
This role is central to our Information & Advice service. You will provide high-quality initial information and guidance, assess urgency and risk, and ensure people are directed quickly and appropriately to advice services, support services or partner organisations.
You will often be the first person someone speaks to, so a calm, empathetic and professional approach is essential.
Key responsibilities
Act as the first point of contact for enquiries, mainly by telephone, with some face-to-face and email contact
Provide accurate information on issues affecting older people including benefits, housing, care, health and local services
Carry out structured triage to identify needs, priorities and risks
Manage expectations clearly and sensitively
Identify safeguarding concerns and follow organisational procedures
Make timely referrals to internal services and external partners
Maintain clear professional boundaries while offering a warm, person-centred response
Record all contacts accurately and promptly on the organisation’s CRM system
Maintain clear, concise and professional case notes
Ensure confidentiality, consent and data protection requirements are met
Work closely with advisers, service coordinators and partner agencies
Take part in team meetings, supervision and training
Keep knowledge up to date on welfare benefits, services and local provision
Promote Age UK Bromley & Greenwich services positively and professionally
About you
Essential
Experience in frontline information, advice, triage or high-volume customer contact work
Confidence handling calls from people who may be distressed, anxious or frustrated
Strong listening and questioning skills
Ability to assess urgency and risk and take appropriate action
Clear verbal and written communication skills
Experience using a CRM or case management system
Good general IT skills including email and Microsoft applications
Understanding of confidentiality, safeguarding and professional boundaries
Awareness of issues affecting older people and carers
Commitment to equality, diversity and inclusion
Empathy, patience and a non-judgemental approach
Desirable
Experience in the voluntary sector or health and social care
Knowledge of welfare benefits, housing or adult social care
Experience of face-to-face advice or reception-based work
Knowledge of local services in Bromley or Greenwich
What we offer
27 days annual leave plus bank holidays (pro rata), including two days over Christmas
Pension scheme with 5% employee and 3% employer contributions
Employee Assistance Programme offering 24/7 support
Supportive team environment with training and development opportunities
If you want to play a vital role in helping older people feel heard, supported and confident accessing the right help, we would love to hear from you.
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.



The client requests no contact from agencies or media sales.