Deputy director of operations jobs in bermondsey, greater london
Purpose of the Role:
This is a key role to work with an exciting community taking lead responsibility for the looking after key aspects of existing and new membership. You will be working alongside an experienced team supporting the Liberal Jewish Synagogue, the largest Liberal Synagogue in the UK, to be the best it can be.
Your role will touch all aspects of the synagogue with a particular focus on looking after new members, the membership process and members in general, acting as a key conduit to ensure that our members receive the best service we can provide. You will also ensure that ourCRM system is up to date and important data and information can be pulled form it.
You will support bereaved families in the immediate aftermath of a death by organising funerals, shivas and stone-settings.
Additionally you will support our Senior Rabbi in her work including diary management and ensuring, working alongside others, that life cycle and important religious festivals are being managed and delivered to the highest standards.
Senior Rabbi PA
Support the Senior Rabbi in all aspect of their work to include:-
o Administrative and secretarial support for the Senior Rabbi including correspondence, diary management and to act as their first point of contact for enquiries by phone, email and in person
o Liaise and work alongside the member of staff (Office Administrator) who is PA for the other Rabbis and supporting when necessary
o Meet with Senior Rabbi regularly to review weekly diary, plan for the future and complete event forms
o Work closely with the Office Administrator (who organises all internal and life cycle events) to develop efficient procedures, printing and systems to ensure organisation of all life cycle events (including baby blessings, Bar-Bat Mitzvahs, Kabbalat Torah, weddings and mixed faith blessings, conversion, admission ceremonies).
o Assist with planning and coordination of events generated by the Senior Rabbi
o Keep timetables of all life cycle events coordinating with office staff to ensure these events and linked celebrations are delivered effectively
o Keep a tracking system that logs where proselytes are on their conversion journey.
o Liaise with the LJS Community Care Co-ordinator and other contacts over pastoral and other issues being dealt with by the Senior Rabbi.
o Circulate the services calendar and the Bar/Bat Mitzvah schedule of dates
o Support the volunteers who coordinate the mitzvot
o Assist in the organisation of the High Holy Days particularly in co-ordinating all mitzvot
o Assist the Senior Rabbi and the office in the organisation of interfaith/multifaith and other events including the sending out invitations and co-ordinating response
o Ensure that thank you letters for donations, yahrzeits and other acknowledgements are prepared and signed by the Senior Rabbi
o Complete the weekly yahrzeit list
o Complete administration support for the Bereavement Support
o Any other duties which may be reasonably requested by the Senior Rabbi and Executive Director.
o Funeral Coordinator
o To co-ordinate the administration of funerals (burials and cremations) for members and non-members.
o To liaise with the family/estate, rabbis, funeral directors, cemetery/crematorium or others as necessary in making the arrangements.
o To provide details of cost to the person organising the funeral.
o To prepare funeral and related invoices in consultation with the Financial Controller.
o To organise consecrations and arrange interments of ashes and ordering of memorial plaques.
o To administer the burial of non-members, including preparing invoices and dealing with payments for the burials.
o To administer the allocation of graves, reservations and columbarium
o To prepare condolence letters for Rabbis.
o To send out electronic Bereavement Notifications
o To respond to requests from the public for plot locations and information on the cemetery.
o To provide annual statistical information on burials and cremations for Liberal Judaism and the Board of Deputies.
o To ensure and promote the maintenance of graves as requested by families
o Send out the biennial Memorial Service for the Loss of a Child and the Loss of the Prospect of a Child.
Membership Coordinator:
o Administer and coordinate the membership process from receipt of a new application including liaising with the applicant, the Financial Controller and the Rabbis
o Maintain the appropriate Council reports for new members and resignations
o Send welcome letters and packs to new members
o Send resignation letters to members
o Ensure the CRM (ShulCloud) system is up to date (training will be provided) with members’ details, and their journey through the membership process including adding new members, resigning members, changing their status in respect of age membership changes and so on.
o Produce ShulCloud (CRM) reports
o Ensure ShulCloud (CRM) is maintained and up to date
o Work closely with staff to support contact with members in respect of volunteering, marketing, High Holy Day ticketing, the creation of mail merges and the AGM
o Be a ‘superuser’ of the ShulCloud, working closely with the ShulCloud consultant, understanding and learning what the system can do and supporting others to use it.
o Work alongside other areas that involve links to membership i.e. education
o Any other relevant tasks as requested
Personal Specifications:
Prior administrative or personal assistant experience
Excellent written and verbal communication skills
Strong organisational skills and attention to detail
High level of discretion and confidentiality
Proficiency with office software (i.e. Microsoft Office)
Experience of using ShulCloud CRM system would be beneficial but not essential (training will be provided)
Comfortable working in a Progressive Jewish religious environment; familiarity with Jewish customs and terminology
Flexibility to work occasional evenings/weekends during holidays or events
An understanding of how a CRM system can be used to provide data and information and enhance membership experience
In addition:
Friendly, professional demeanour
Ability to multitask and meet deadlines
Sensitivity to the pastoral and spiritual aspects of the Rabbi’s role
Sensitivity, resilience in dealing with bereavements, willing to undergo training.
This post is subject to an Enhanced DBS check
Thank you!
Chief Finance Officer
We are looking for a Chief Finance Officer to lead the strategic direction and operational excellence of the organisation’s financial functions.
Join a leading charity provider of mental health services in England. Every year, the organisation supports thousands of people through its network of groups, services and helplines. The vision is for equality, fair treatment and maximum quality of life for everyone affected by mental illness. Help reach that goal by applying today.
If you are passionate about making a meaningful difference through strong financial stewardship, then we want to hear from you!
Position: Chief Finance Officer
Location: London/Hybrid
Hours: Full time, flexible working available
Salary: £85,453 to £102,956 based on experience
Contract: Permanent
Closing Date: 5pm, 4 August 2025
Interviews: Interviews will be held in two stages: the first stage with the Executive Team and second stage with the Chief Executive and representatives from the Board of Trustees. Interviews will take place weeks commencing 1 and 8 September 2025.
Candidates may be asked to complete psychometric assessments as part of the recruitment process.
The Role
As the Chief Finance Officer, you will lead the strategic direction and operational excellence of the organisation’s financial functions, with overarching responsibility for financial control, reporting, planning and analysis, and finance operations. You will ensure robust financial stewardship, support data-driven decision-making, and enable long-term sustainability and growth through strong financial leadership and insight.
This role is a key member of that team, working alongside the Deputy Chief Executive, Chief Operating Officer, Chief People Officer, and Chief Business Improvement and Technology Officer. Together, you will shape the organisation’s strategy, culture, and delivery.
If you are excited by the opportunity to lead the effective management of the charity’s finances whilst helping to grow the important work of the organisation and to be part of a collaborative leadership team, then we would love to hear from you.
About You
You will be passionate about making a meaningful difference through strong financial stewardship and have substantial senior finance leadership experience, ideally within a charitable, social care, health, or values-led organisation.
You will have/be:
- Qualified accountant (e.g. ACA, ACCA, CIMA, CIPFA) with a strong understanding of charity finance and Charities Statement of Recommended Practice (SORP) requirements.
- Proven success in strategic financial planning, budgeting, and risk management in a complex, multi-stakeholder setting.
- Demonstrated ability to manage audits, lead financial reporting, and ensure regulatory compliance.
- Experience supporting income diversification, including contract-based services, fundraising, and trading subsidiaries.
- Strong track record of building and leading high-performing finance teams, including business partnering and cross-functional collaboration.
About the Organisation
Work for an organisation that research shows is one of the most trusted major voluntary sector brands. In a rapidly changing world, the charity brings together delivery of care and support services, policy influencing, and campaigning – with people living with mental illness at the heart of what they do. The charity supports tens of thousands of people every year to get through crises, live independently and feel that they do not have to face mental illness alone. For over 50 years, the charity has campaigned for the rights of people severely affected by mental illness whilst working tirelessly to ensure that the people they support have a voice at all levels of the mental health system.
Benefits include:
- Employer funded pension
- Flexible working
- Life assurance
- Eye care vouchers
- Training opportunities
- 25 days annual leave, rising to 30 plus Bank Holidays
- Rewards, benefits and recognition platform
- Employee assistance programme
- Your birthday off
- Plus many more great benefits…
“It feels very rewarding to be part of such a meaningful organisation where everyone is valued and has the opportunity to make a difference” Current staff member
We actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
You may also have experience in areas such as CFO, Head of Finance, Director of Finance, Head of Finance and Operations, Chief Finance Officer, Deputy CFO, Deputy Head of Finance, Deputy Director of Finance, Deputy Head of Finance and Operations, Deputy Chief Finance Officer. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Thank you!
City Year UK - Chief Executive vacancy
We’re looking for a visionary new leader to take City Year UK into its next chapter. As our current CEO prepares to move on after seven incredible years of leadership, this is a thrilling moment — an opportunity to shape the future of a movement that’s changing lives. With strong foundations in place, we’re ready to grow our impact, invigorate and expand the delivery of our programmes, and raise our voice even louder in support of children and young people across the UK, as a flagship programme for the UK Year of Service.
We challenge 18 to 25-year-olds to tackle educational inequality through a year of full-time social action. As mentors, tutors and role models in schools, they support pupils growing up in some of the most disadvantaged areas of the UK
Position: Chief Executive
Location: Hybrid (London, Birmingham or Manchester, with travel to an office typically twice a week)
Hours: Full-time
Salary: £85,000 - £100,000 per annum
Duration: Permanent
Closing Date: 10 am on Monday, 14 July 2025
The Role
As Chief Executive, you will be the driving force behind our next chapter of growth, innovation, and impact. Working closely with the Board of Trustees and a dedicated Senior Leadership Team, you will establish strategic direction, expand our reach, and ensure long-term financial stability. You’ll be a champion for innovation, a builder of innovative partnerships, and a compelling advocate for the power and potential of a UK Year of Service.
This is a rare and exciting opportunity to lead a mission-driven, values-led organisation at a moment of genuine momentum — a chance to elevate youth voice and leadership and be an integral part of the change that our young people are creating every day.
About You
We are looking for an inspiring leader who is passionate about unlocking the potential of young people, championing educational equality, and driving lasting change. You’ll bring a strong track record of strategic leadership and fundraising in the charity sector, along with the vision and energy to lead City Year UK into an ambitious new chapter. Skilled at building powerful partnerships, navigating complex stakeholder environments, and championing an inclusive, purpose-driven culture, you’ll also be a dynamic fundraiser, ready to support the growth and diversification of our income so we can expand our impact even further.
We offer a competitive package that reflects the significance of this role and values the unique skills and experience you will bring to lead our organisation into its next chapter.
If you want to make a real difference and believe that young people can change the world, we want to hear from you!
To apply for this role, please provide the following documents:
- An up-to-date CV
- A supporting statement answering the following questions, max 250 words per question:
1) Why is City Year UK’s mission important to you, and how would your skills and experience help us achieve it?
2) City Year’s work is dependent on partnership funding from schools, corporate supporters and philanthropy. What track record do you have of leading organisations and developing partnerships with similar requirements?
Employee Benefits
As an organisation, particular emphasis is placed on fairness, well-being, and inclusion and offers a range of benefits for staff, including:
- Annual leave: 25 days per annum, rising to 28 days, plus 3 Christmas Grace days
- A matched pension scheme with 4% standard employer contributions and matched up to 5%.
- An organisational culture that values its employees and places particular emphasis on fairness and transparency.
- Sector-leading training, with qualifications up to master's degree level funded under the apprenticeship levy. Day 1 flexible/home/part-time working options 2 Volunteering days per year - pursue a project you’re passionate about 2 Wellbeing days per year
- A comprehensive wellbeing service designed to support the overall wellness of employees Interest-free travel season ticket loans
- Interest-free bike loans under the “Cycle to Work Scheme”
- Interest-free loans to assist employees with welfare or financial hardship
- Enhanced sick pay for up to 6 weeks
- Free eye tests and £20 off glasses with Specsavers
Other areas of experience may include CEO, COO, CFO, Chief Exec, Chief Executive, Managing Director, Director, Head of, Deputy CEO, Deputy Chief Exec, Deputy Chief Executive.
Please note NFP People are advertising this role on behalf of our client.
Thank you!
Chief People Officer
We are looking for a Chief People Officer to lead the strategic development and operational delivery of the organisation’s people agenda
If you have experience of driving excellence across learning and organisational development, recruitment and shared services, employee relations, equality, diversity and inclusion… then we want to hear from you!
Join a leading charity provider of mental health services in England. Every year, the organisation supports thousands of people through its network of groups, services and helplines. The vision is for equality, fair treatment and maximum quality of life for everyone affected by mental illness. Help reach that goal by applying today.
Position: Chief People Officer
Location: London/Hybrid
Hours: Full time, flexible working available
Salary: £85,453 to £102,956 based on experience
Contract: Permanent
Closing Date: 5pm, 4 August 2025
Interviews: Interviews will be held in two stages: the first stage with our Executive Team and second stage with the Chief Executive and representatives from our Board of Trustees. Interviews will take place weeks commencing 1 and 8 September 2025.
Candidates may be asked to complete psychometric assessments as part of the recruitment process.
The Role
As the Chief People Officer, you will lead the strategic development and operational delivery of the organisation’s people agenda, with responsibility for driving excellence across learning and organisational development, recruitment and shared services, employee relations, equality, diversity and inclusion, as well as involvement and volunteering.
You will play a pivotal role in cultivating a high-performance, values-driven culture that empowers employees, fosters inclusion, and enhances engagement across all levels of the organisation, from frontline care to national campaigning. This role is a key member of that team, working alongside the Deputy Chief Executive, Chief Operating Officer, Chief Finance Officer, and Chief Business Improvement and Technology Officer.
Together, you will shape the organisation’s strategy, culture, and delivery.
If you are excited by the opportunity to lead across people and organisational development and to be part of a collaborative leadership team, then we would love to hear from you.
About You
We are looking for a Chief People Officer with the ability to shape and execute an integrated people and organisational development strategy that supports both care outcomes and social change. Someone who can demonstrate a commitment to inclusive leadership and the ability to foster an inclusive organisational culture.
You will have:
- Substantial senior leadership experience in people management, organisational development, and EDI within a care, support, health, or social impact organisation.
- Proven ability to develop and implement people strategies that enhance organisational performance and employee experience.
- Strong track record of leading EDI initiatives that promote inclusivity and diversity.
- Experience in organisational development, including change management, learning and development, and performance management.
- Demonstrated success in building and leading multidisciplinary teams across HR, EDI, and organisational development functions.
- Membership of CIPD.
About the Organisation
Work for an organisation that research shows is one of the most trusted major voluntary sector brands. In a rapidly changing world, the charity brings together delivery of care and support services, policy influencing, and campaigning – with people living with mental illness at the heart of what they do. The charity supports tens of thousands of people every year to get through crises, live independently and feel that they do not have to face mental illness alone. For over 50 years, the charity has campaigned for the rights of people severely affected by mental illness whilst working tirelessly to ensure that the people they support have a voice at all levels of the mental health system.
Benefits include:
- Employer funded pension
- Flexible working
- Life assurance
- Eye care vouchers
- Training opportunities
- 25 days annual leave, rising to 30 plus Bank Holidays
- Rewards, benefits and recognition platform
- Employee assistance programme
- Your birthday off
- Plus many more great benefits…
“It feels very rewarding to be part of such a meaningful organisation where everyone is valued and has the opportunity to make a difference” Current staff member
We actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
You may also have experience in areas such as People, HR, Human Resources, Personnel, Head of People, Head of HR, Head of Human Resources, Head of Personnel, Director of People, Director of HR, Director of Human Resources, P Director of personnel, People Director, HR Director, Human Resources Director, Personnel Director. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Thank you!
Join Humane World for Animals and help us inspire compassion and generosity—one supporter at a time.
We’re looking for a Program Manager, Individual Giving to help lead and deliver our UK marketing programme. You’ll be at the heart of our fundraising efforts, managing multi-channel campaigns, driving donor retention, and helping shape the future of our Individual Giving strategy.
What You’ll Do
Lead the planning, execution, and analysis of key marketing channels.
Act as a deputy for the UK marketing lead, heading up key projects as directed.
Collaborate with internal teams and external partners to create compelling marketing campaigns that inspire action.
Use data insights to refine supporter journeys and grow donor loyalty.
Manage budgets, track performance, and ensure strong ROI across all activities.
What You Bring
3+ years of experience in direct marketing (offline and online).
A strong grasp of donor data, CRM systems, and campaign analysis.
Excellent project management and communication skills.
A creative and strategic mindset with a passion for storytelling.
A commitment to best practices in fundraising and data protection.
Why Humane World for Animals?
Join a mission-led, international team dedicated to protecting animals and promoting compassion.
Work in a collaborative, supportive environment where your ideas matter.
Be part of a growing movement that’s changing lives for animals around the globe.
Enjoy the flexibility of a remote role with meaningful impact.
Ready to use your skills to create real change?
Apply now and help us inspire generosity, compassion, and action across the UK from our amazing supporters!
Interviews currently scheduled as follows:
Round 1 - 17 July (online)
Round 2- 24 July (online)
Registered Charity
21 - 50
We make bold progress for all animals by working together on the biggest problems—no matter where they are or how deeply entrenched.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Programme Officer
Youth Business International (YBI)
Location: Hybrid
Salary: £35,000
Contract: Full-time, 12 months FTC
The role
Are you passionate about creating impact for young entrepreneurs around the world? Youth Business International (YBI) is looking for a highly motivated Senior Programme Officer join our Development & Programmes team and play a key role supporting the coordination, delivery, and quality of global programmes.
You will support a range of projects—from programme implementation and grant reporting to MEL and stakeholder engagement.
Key responsibilities include:
- Supporting the implementation and delivery of a portfolio of programmes
- Support MEL colleagues to monitor delivery of project outputs and outcomes against targets
- Assisting with funder engagement, reporting and proposal development
You’ll be working in a dynamic, collaborative environment with an international scope. If you are highly organised, proactive, with a strong eye for detail and experience in programme coordination or management this role is for you.
How to apply
If this sounds like the role for you:
- Please review the full job description for further details and ensure all of your application (CV and supporting statement) reflects the requirements of the role.
- Please submit your CV (maximum 2 x A4).
- Submit a Supporting statement (max 2 x A4): Your supporting statement is a very important part of your application and is vital for us to decide whether to shortlist you for an interview. Please demonstrate how you meet the criteria listed in the person specification and your motivation to work for YBI, detailing your experience, skills, achievements and/or abilities that are relevant for the role.
- Closing date for applications is midnight Wednesday 23 July 2025.
We encourage you to apply as soon as possible as we may close the vacancy early due to volume of applications expected.
Please note you must have existing Right to work in the UK as YBI is not a sponsoring organisation.
Interview process
- First Interview Online (MS Teams) – Wednesday 30 July 2025
- Second Round In-Person at our London Office – week commencing 4 August 2025
Dear candidates
In addition to your CV, the supporting statement is considered vital in deciding whether to shortlist you for an interview.
Please make sure it demonstrates how you meet the criteria listed in the person specification and your motivation to work for YBI, detailing your experience, skills, achievements and/or abilities that are relevant for the role with examples. You can combine your supporting statement into one document with your CV.
We look forward to receiving your application.
YBI Team
The client requests no contact from agencies or media sales.
Thank you!
Location: Camden Head of Office/WFH (with travel to service locations as required)
Salary: £27,007 - £27,924 FTE (Pro-rated to £16,204.30 - £16,754.40 based on 3 days a week)
(Please note that applicants are usually appointed at the bottom of the relevant band)
Hours: 22.5 hours per week (Part time)
Contract: Permanent
Closing Date: 13th July 2025
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as our Volunteer & Service User Involvement Administrator at Solace Women's Aid.
We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
We are seeking a Volunteer & Service User Involvement Administrator to play a vital role in supporting the implementation of our 5-year strategy, which places service user involvement and volunteering at its core. This role is key to ensuring that the voices of service users, volunteers, and women with lived experience of VAWG are actively captured, organised, and integrated into the development of our services, operational activities, and strategic direction.
About the Role
The key responsibilities of the Service User Involvement Administrator are:
- Provide high-quality administrative support to the Volunteer & Service User Involevment Coordinator across all areas of service user and volunteer engagement.
- Support the recruitment, onboarding, and exit processes for volunteers and service user involvement activities, including processing DBS checks, references, and welcome packs.
- Maintain accurate and up-to-date records on volunteer and service user engagement databases and spreadsheets.
- Prepare agenda’s, correspondence, newsletters, and recruitment materials as required.
- Assist in planning and coordinating events, focus groups, training sessions, consultations, and board meetings.
- Manage invitations, bookings, and logistics for internal and external meetings or workshops involving volunteers and service users.
- Take and circulate clear and concise minutes and action points.
- Draft and disseminate regular communications, including newsletters, reminders, surveys and feedback forms.
- Ensure information is accessible and aligned with Solace’s inclusive and psychologically informed frameworks.
- Manage the inbox of service user involvement and volunteer queries and escalate as necessary.
- Ensure all volunteer and service user information is managed confidentially and in line with Data Protection regulations.
- Keep volunteer and service user training, DBS, and participation records up to date.
- Support in monitoring engagement levels and preparing basic reports or summaries on SUI and volunteering.
About You
To be successful in the role of Volunteer & Service User Involvement Administrator you will be motivated, pro-active and supportive, with a strong commitment to person-centred work, volunteering and service user involvement, you will also need to bring with you the following skills and experience:
- Actively engage service users to contribute to the enhancement of service delivery
- Collaborate closely with the Service User Involvement and Volunteering Coordinator to support services in strengthening their approaches to service user involvement and co-production
- Assist the Coordinator in facilitating inclusive and effective volunteering recruitment processes
- Demonstrate strong communication skills and the ability to connect with diverse individuals across a range of settings
We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
Please apply via the recruitment portal by submitting your CV and Supporting Statement (maximum 1000 words) outlining your interest in working for Solace and explain how you meet the criteria set out in the Job Profile Document.
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Supporter Care Officer
Responsible to: Individual Giving Manager
Salary: £28,000 - £32,000
Location: USPG, 5 Trinity Street, London, SE1 1DB
Hours of work: Full time - 35 hours per week
The package also includes
· 8% employer contribution to a pension
· 25 days annual leave, plus bank holidays and additional discretionary leave during Christmas.
· Season Ticket Loan
USPG is the Anglican mission agency that partners churches and communities worldwide
in God’s mission to enliven faith, strengthen relationships, unlock potential and champion
justice.
You can find out more about our work by visiting our website.
The Job
Reporting to the Individual Giving Manager, the Supporter Care Officer role sits within the Communications, Engagement and Fundraising team. USPG is looking for someone with excellent communication skills and enthusiasm to join our small but growing fundraising team. The post holder will be the first port of call for all incoming communications and will work closely with the Individual Giving Manager to ensure that our supporters feel valued. The role is also responsible for maintaining the data and developing supporter care processes.
You
You are highly organised, enthusiastic and flexible with a passion for delivering an excellent supporter experience. The ideal candidate will have experience in customer service, data handling and administration. They will be comfortable working in a fast-paced environment, with a flexible, can-do attitude. The role holder will be used to co-ordinating a varied workload, working in close collaboration with colleagues and delivering to deadlines. They will have excellent IT skills and experience of working with databases.
How to apply
Please complete the application form and equal opportunities form.
If you would like to discuss the role, please feel free to contact Natasha.
Closing Date: 20th July 2025
Interview Dates: Rolling Interviews
Registered Charity
21 - 50
We bring people together from different parts of the global Church in mutually enriching conversation and profound encounters.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Programmes - IPS Grow
We are looking for a Head of Programmes to lead the national delivery of IPS Grow – a flagship programme supporting the scale and quality of Individual Placement and Support (IPS) services across England. This is an exciting opportunity to drive operational excellence, lead a high-performing team, and collaborate with national partners to embed evidence-based employment support in mental health and substance use services.
Position: Head of Programmes - IPS Grow
Location: London/Hybrid (hybrid working model)
Hours: Full-time
Salary: £75,000 per annum
Contract: Permanent
Closing Date: Monday 14 July 2025 at 9:00am
Zoom interviews: Wednesday 23 July 2025
About the Role
As the IPS Grow Head of Programmes, you will lead the operational delivery of this nationally significant initiative. Your leadership will ensure fidelity to the IPS model, support continuous quality improvement, and drive collaborative relationships with stakeholders across health, employment, and social care systems.
You will play a key role in integrating delivery, workforce, and data workstreams to ensure a joined-up approach to service transformation. Working closely with NHS England, DHSC, OHID, and local authorities, you’ll help shape best practice and create systemic change.
Key Areas of Responsibility
Programme Delivery
- Lead contract performance and delivery across all IPS Grow services
- Oversee the work of Regional Managers and wider delivery teams
- Ensure planning and delivery of Fidelity Reviews and technical assistance support
- Manage relationships with national funders and strategic stakeholders
Quality Improvement
- Champion fidelity and technical excellence in IPS delivery
- Maintain and improve systems, documentation, and policies
- Ensure satisfaction across partners and providers, learning and adapting where necessary
Strategic Integration
- Integrate delivery, workforce, and data workstreams
- Collaborate across internal teams to drive a multi-disciplinary approach to service improvement
Leadership and Culture
- Act as Deputy to the Director of Delivery – IPS Grow
- Promote a learning culture across the programme and team
- Lead cross-organisational projects aligned with strategic goals, including equity and inclusion
About You
You will bring significant IPS expertise and the ability to lead complex programmes at scale. You will have strong operational and stakeholder leadership experience, ideally working across health, employment or social care.
You will have:
- Deep knowledge of the IPS model and quality improvement practices
- Proven leadership within IPS or related services at a national or regional level
- Excellent relationship-building and senior stakeholder engagement experience
- Confidence in leading cross-functional teams and integrating complex delivery structures
- A strategic mindset, grounded in values of inclusion, equity, and evidence-based practice
About the Team
IPS Grow is a national programme designed to support the expansion of Individual Placement and Support (IPS) services in mental health, primary care, and drug and alcohol teams across England. The programme is led by Social Finance in partnership with the Centre for Mental Health. It is funded by NHS England and Improvement (NHSE/I), the Department for Work and Pensions (DWP), and the Office for Health Improvement and Disparities (OHID).
About the Organisation
Since 2007, the organisation has helped to pioneer a series of programmes to improve outcomes for individuals with complex needs. These innovations, including the impact bond model, have mobilised more than £500 million globally. With sister organisations in the US, Israel, the Netherlands and India the organisation has network of partners across the world.
IPS Grow is delivered in partnership with the Centre for Mental Health and funded by NHS England, the Department for Work and Pensions, and OHID.
We work on issues including mental health, homelessness, domestic abuse, and employment. Our 120+ staff are a mix of strategists, analysts, researchers, and designers – united by a passion for change.
Equality, Diversity, and Inclusion
We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. We are an equal opportunities employer and support a range of flexible working options.
The application process uses Applied, a platform designed to reduce bias in recruitment. You will be asked to respond to situational questions to demonstrate your skills and experience.
You may have experience in roles such as: Programme Director, Head of Operations, Head of Delivery, IPS Lead, National Service Manager, Senior Mental Health Programme Manager, or NHS Programme Lead. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Thank you!
Chief Business Improvement and Technology Officer
We are looking for a Chief Business Improvement and Technology Officer to lead our efforts in quality, assurance and compliance, business reporting, and technology and digital transformation.
If you are excited by the opportunity to lead across business improvement, compliance, data insights, technology and to be part of a collaborative leadership team, then we would love to hear from you.
Join a leading charity provider of mental health services in England. Every year, the organisation supports thousands of people through its network of groups, services and helplines. The vision is for equality, fair treatment and maximum quality of life for everyone affected by mental illness. Help reach that goal by applying today.
Position: Chief Business Improvement and Technology Officer
Location: London/Hybrid
Hours: Full time, flexible working available
Salary: £85,453 to £102,956 based on experience
Contract: Permanent
Closing Date: 5pm, 4 August 2025
Interviews: Interviews will be held in two stages: the first stage with our Executive Team and second stage with the Chief Executive and representatives from our Board of Trustees. Interviews will take place weeks commencing 1 and 8 September 2025.
Candidates may be asked to complete psychometric assessments as part of the recruitment process.
The Role
As the Chief Business Improvement and Technology Officer, you will lead efforts in quality, assurance and compliance, business reporting, and technology and digital transformation. You’ll ensure services are high-performing, compliant, and continuously improving, and that systems and insights support everything from frontline care to national campaigning. This role is a key member of that team, working alongside the Deputy Chief Executive, Chief Operating Officer, Chief Finance Officer, and Chief People Officer. Together, you will shape the organisation’s strategy, culture, and delivery.
About You
We are looking for someone with senior leadership experience in technology, digital, data, or business improvement within a care, support, health, or social impact organisation. With proven ability to develop business improvement strategies (for example, quality, technology, data) that enhance frontline service and wider programme and practice delivery and user experience, you will have a strong track record of building and embedding organisational data and insight functions that inform both operational decisions and external campaigning and influencing.
You will have experience of:
- Technology, data, or business improvement in the charity, health, or social care sectors.
- Overseeing IT infrastructure, and/or digital platforms, and/or cyber security in a multi-site or distributed service environment.
- Deep understanding of data protection, compliance, quality assurance, and governance.
- Using data and digital tools to support and improve service delivery, and/or policy development, campaigning, and public engagement.
- Building and leading multidisciplinary teams across technology, insight, digital development, and compliance.
- A collaborative, mission-led approach to leadership
About the Organisation
Work for an organisation that research shows is one of the most trusted major voluntary sector brands. In a rapidly changing world, the charity brings together delivery of care and support services, policy influencing, and campaigning – with people living with mental illness at the heart of what they do. The charity supports tens of thousands of people every year to get through crises, live independently and feel that they do not have to face mental illness alone. For over 50 years, the charity has campaigned for the rights of people severely affected by mental illness whilst working tirelessly to ensure that the people they support have a voice at all levels of the mental health system.
Benefits include:
- Employer funded pension
- Flexible working
- Life assurance
- Eye care vouchers
- Training opportunities
- 25 days annual leave, rising to 30 plus Bank Holidays
- Rewards, benefits and recognition platform
- Employee assistance programme
- Your birthday off
- Plus many more great benefits…
“It feels very rewarding to be part of such a meaningful organisation where everyone is valued and has the opportunity to make a difference” Current staff member
We actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
You may also have experience in areas such as Business Improvement, Technology, Compliance, Digital, Data, Insights, Impact and Insights, Data Protection, Head of Business Improvement, Head of Technology, Head of Compliance, Head of Digital, Head of Data, Head of Insights, Head of Impact and Insights, Data Protection Manager. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Thank you!
Join us in transforming how we use data to change young lives!
We’re on the lookout for a confident communicator and change-maker to lead engagement and adoption across our exciting new CRM programme.
As our Fundraising CRM Change Manager, you’ll play a key role in making sure our teams are ready, informed, and inspired to get the most out of our new system. You’ll work with colleagues across Fundraising, Marketing and beyond, training, guiding, and supporting them to embrace new tools and processes that help us connect even better with the young people and supporters at the heart of our mission.
You’ll help build a culture of confidence around data, drive adoption through clear communications and creative engagement initiatives, and ensure that the real benefits of the project are being tracked, reported and realised. From building training programmes and user guides to championing our data transformation team, you’ll be at the centre of it all.
This is a fantastic opportunity for someone who’s excited to work collaboratively on a project that truly matters.
If you’re passionate about helping teams succeed through change, and want to use your skills to empower young people into work and education, we’d love to hear from you. Even if you don’t tick every box, your experience might still be just what we need.
Registered Charity
More than 1000
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.