Deputy Retail Manager Jobs
Job Title: Assistant Shop Manager, Guildford
Salary: £23,400 per annum
Team: Retail
Hours: 37.5 hours
Location: Guildford
About Shooting Star Children’s Hospices
We have an exciting opportunity for an Assistant Shop Manager to join our team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.
It’s a great time to join Shooting Star Children’s Hospices as we have exciting plans to expand our retail team.
About the role
Your key purpose will be, in the absence of and alongside the Shop Manager, to manage a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures
About you
This role requires experience of assisting in managing a shop including knowledge of retail and health and safety legislation and administrative/cash handling experience.
You will also have an ability to deal with customers and maintaining a high level of customer service, have good verbal, written communication skills, as well as being comfortable using IT and EPOS reporting. You will have an ability to motivate yourself and others, have excellent organisational skills and be comfortable working under pressure and dealing with changing priorities.
The post holder must be able to work their contracted hours across the 7-day working week.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
Health and wellbeing
• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
To apply please submit a CV and covering letter outlining how your experience meets the criteria set out in the person specification.
Closing Date: Friday, 29th August
Interview Date: Friday, 13th September or before
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deputy Shop Manager
Ripon, North Yorkshire (2 days per week)
We are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Deputy Shop Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
To find out more about our values and how important they are to us, please visit our website.
The Role
As our Deputy Shop Manager, you will raise funds to invest in achieving the charity’s goal to save lives in Yorkshire and portray the charity as a professional, credible brand which acts with integrity. Reporting to the Shop Manager, you will provide excellent customer service, ensuring volunteers, donors and customers know how their contribution is helping the people of Yorkshire.
Specifically, you will:
-
Play an active part in running our shop in Castleford, supporting the Shop Manager in implementing processes and ways of working.
-
Provide cover for days off, holidays and sickness as required, with possible occasional travel to other shops to provide support if needed by the charity.
-
Support the Shop Manager to maximise the income and profit of the shop through active stock management, replenishment, and rotation.
-
Manage a team of well-trained volunteers in the absence of the Shop Manager and take every effort to create a happy retail environment.
-
Support the Shop Manager to ensure accurate accounting and handling of assets (items donated and money received).
-
Support the Shop Manager to ensure accurate record keeping of items donated and the amount paid for each item for Gift Aid tax reclaim purposes.
-
Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters.
About You
To be considered for this role, you will need:
-
To be ideally educated to GCSE level or equivalent but not essential.
-
To have experience of managing people/volunteers including recruitment and development.
-
To have previous retail experience in charity sector or commercial sector is desirable.
-
To be highly organised with good time management skills.
-
To have the ability to prioritise workload and meet deadlines.
-
To have excellent communication and interpersonal skills.
-
To have the ability or willingness to travel occasionally across the Yorkshire region for training and team meetings.
-
To have a willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include:
-
A check on your employment history, by seeking references that cover your previous 5 years of employment and verifying any employment gaps of over 28 days
-
A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006
-
A check on your highest educational achievement(s)
-
A check on your professional qualification(s)
-
To undertake a DBS check at the level relevant to your role.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 30 September 2024. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deputy Shop Manager
Ripon, North Yorkshire (3 days per week)
We are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Deputy Shop Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
To find out more about our values and how important they are to us, please visit our website.
The Role
As our Deputy Shop Manager, you will raise funds to invest in achieving the charity’s goal to save lives in Yorkshire and portray the charity as a professional, credible brand which acts with integrity. Reporting to the Shop Manager, you will provide excellent customer service, ensuring volunteers, donors and customers know how their contribution is helping the people of Yorkshire.
Specifically, you will:
· Play an active part in running our shop in Castleford, supporting the Shop Manager in implementing processes and ways of working.
· Provide cover for days off, holidays and sickness as required, with possible occasional travel to other shops to provide support if needed by the charity.
· Support the Shop Manager to maximise the income and profit of the shop through active stock management, replenishment, and rotation.
· Manage a team of well-trained volunteers in the absence of the Shop Manager and take every effort to create a happy retail environment.
· Support the Shop Manager to ensure accurate accounting and handling of assets (items donated and money received).
· Support the Shop Manager to ensure accurate record keeping of items donated and the amount paid for each item for Gift Aid tax reclaim purposes.
· Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters.
About You
To be considered for this role, you will need:
· To be ideally educated to GCSE level or equivalent but not essential.
· To have experience of managing people/volunteers including recruitment and development.
· To have previous retail experience in charity sector or commercial sector is desirable.
· To be highly organised with good time management skills.
· To have the ability to prioritise workload and meet deadlines.
· To have excellent communication and interpersonal skills.
· To have the ability or willingness to travel occasionally across the Yorkshire region for training and team meetings.
· To have a willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include:
o A check on your employment history, by seeking references that cover your previous 5 years of employment and verifying any employment gaps of over 28 days
o A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006
o A check on your highest educational achievement(s)
o A check on your professional qualification(s)
· To undertake a DBS check at the level relevant to your role.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 30 September 2024. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deputy Manager
We have a new role available for a Deputy Service Manager to join Depaul UK, where you will play a vital role in supporting and empowering vulnerable young people.
Position: Deputy Service Manager
Location: Chester, Cheshire
Contract: Permanent
Hours: Full-time, 37.5 per week
Salary: £30,906 per annum plus pension & other benefits
Closing Date: Friday 4th October - we are doing interviews on a rolling basis, so we encourage you to apply at your earliest convenience.
About the Role
As Deputy Service Manager, you will manage a team delivering an assessment, support and move on service to care leavers in supported accommodation and outreach services.
Working under the direction, guidance and support of the Pathway Manager you will facilitate services to ensure a seamless and cohesive accommodation-based support package for young care leavers who may be at risk of homelessness across Cheshire West and Chester, or who need support in their own homes through the outreach services.
The Deputy Manager role supports the Pathway Manager to ensure the service delivers excellent and continuously improving service performance as well as ensuring the effective and safe management of the services on a day-to-day basis. You will deputise in the absence of the Pathway Manager in the delivery of the service. The role will have responsibility under Depaul’s commitment to successfully deliver the contracted outcomes. You will manage the service delivery across Cheshire West and Cheshire and the line management of the staff teams.
Key responsibilities include:
· Deputies for the Pathway Manager during periods of his or her absence, in the service delivery including external meetings such as monitoring and contract review meetings with the commissioners.
· Manage the service delivery at the accommodation services and outreach, line managing the staff teams.
· Providing relevant reporting internally and externally, including ensuring all health and safety requirements are completed promptly to comply with Housing Associations and legal obligations of the landlord.
· You will ensure the highest standards of support to young people is provided and that housing management is effective, and you will work to KPI targets in these areas.
· You will be committed to working in and maintaining an environment that supports the safeguarding of young people.
· To communicate effectively both internally and externally, raising the profile and promoting the services within Cheshire West and Chester
· You will undertake further duties as commensurate to the role, in line with Depaul Policies and Procedures and as identified by your line manager.
About You
You will need to have the following skills and experience:
· Significant management experience, including experiencing supervising the work of teams and individuals.
· Experience in sound decision-making processes in a wide range of complex situations where there is a requirement to consider a range of options/courses of action and risk management, including safeguarding children and young people.
· Experience of safe service delivery to young people at risk.
· Experience in using Risk Assessments and Support Planning.
· Good literacy, numeracy and IT skills
· Experience in operating safeguarding requirements and procedures
· Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination
In return for working here, you will receive:
· A comprehensive training package tailored to your needs and role
· Flexible working model for suitable roles.
· 26 days annual leave rising to 30 after five years of service.
· Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
· Discount vouchers including gym, retail, food & drink, travel, electricals and more.
· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
· Death in service (4x Base salary)
· Legal Advice line
About the Organisation
Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.
You may have experience in areas such as such as: Deputy Manager, Service, Supported Living, Complex Needs, Accommodation Service, Housing, Social Housing, Mental Health, Mental Health Support, Mental Health Support Worker, Mental Health Service, Recovery, Housing Management. #INDSCP
PLEASE NOTE: This role is being advertised by Social Care People on behalf of the organisation
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deputy Charity Shop Manager
Hull, East Yorkshire
We are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Deputy Shop Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
As our Deputy Shop Manager you will be responsible for setting up our brand-new shop in Hull, supporting the Shop Manager in implementing processes and ways of working.
You will manage the day-to-day operation of the shop in the absence of the Shop Manager, including managing a team of volunteers, ensuring accurate accounting and handling of assets, delivering high standards of customer service, and adhering to all charity policies and procedures. You will lead by example and ensure that volunteers, supporters, donors, and customers understand how their contributions are making a difference to the lives of people in Yorkshire and beyond.
Specifically, you will:
-
Play an active part in running our shop in Hull, supporting the Shop Manager in implementing processes and ways of working.
-
Provide cover for days off, holidays and sickness as required, with possible occasional travel to other shops to provide support if needed by the charity.
-
Support the Shop Manager to maximise the income and profit of the shop through active stock management, replenishment, and rotation.
-
Manage a team of well-trained volunteers in the absence of the Shop Manager and take every effort to create a happy retail environment.
-
Support the Shop Manager to ensure accurate accounting and handling of assets (items donated and money received).
-
Support the Shop Manager to ensure accurate record keeping of items donated and the amount paid for each item for Gift Aid tax reclaim purposes.
-
Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters.
About You
To be considered for this role, you will need:
-
To be ideally educated to GCSE level or equivalent but not essential.
-
To have Experience of managing people/volunteers including recruitment and development.
-
To have previous retail experience in charity sector or commercial sector is desirable.
-
To be highly organised with good time management skills.
-
To be able to prioritise workload and meet deadlines.
-
To be able to use own initiative.
-
To be resilient and adaptable to change.
-
To have good planning, guiding and motivation skills to successfully achieved targeted income is desirable.
-
Good written and numeric skills are desirable.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 29 September 2024. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.
Our charity shops raise vital funds for Birmingham Hospice. The generosity of doners and shoppers plays a crucial role in supporting the community, helping us to provide care for local people living with a terminal diagnosis.
We are looking for a Shop Manager to join our Retail Team, at our new Marston Green Shop.
As Shop Manager you will help and support the Retail Area Manager by developing, leading, and motivating your team of staff and volunteers, ensuring that sales and targets are achieved and surpassed; motivate your team to deliver fantastic customer service, meeting performance targets and working continually to improve the work of the Hospice.
The role will involve ensuring that stock is displayed well and is sorted correctly, ensuring the shop and stockroom is always kept clean and tidy. You will actively encourage donations and saleable goods, and ensure stock is prepared for display/selling, ensuring all goods are appropriately sized and priced.
You will lead a team, developing and training of staff and volunteers, and be responsible for ensuring that appropriate rotas are in place to ensure the efficient running and income maximisation of the shop.
If this sounds like the role for you, then we’d love to receive your application.
Requirements:
· You will have significant retail experience, preferably within the Charity sector
· You will be able to demonstrate a commitment and passion for delivering and driving outstanding customer service.
· You must be an effective communicator and have strong organisational skills as well as having experience of working with sales targets.
The client requests no contact from agencies or media sales.
Retail People Manager
Location: Riddings Lighthouse, Derbyshire
Contract: Permanent, Full time
Salary: £26,500 - £28,500 per annum
Working Hours: 37.5 hours per week Monday to Sunday (5 days) acting as an emergency contact on a rota basis one weekend in four.
The Lighthouse retail portfolio prides itself on innovation and creativity ,offering the sale of preloved goods in an array of shops within local communities. Lighthouse retail has 34 stores across Derbyshire and Nottinghamshire run by paid staff and volunteers. Our retail vison revolves around ‘The People’ within the organisation with a view to invest and develop to reach our fullest potential.
The People Manager will be responsible for overseeing the staffing across each one of our stores, ensuring that shops are fully staffed day to day. They will need a practical and engaging approach to enable staff to thrive in their roles and feel supported to meet the charity’s vision and mission. They will work alongside the rest of the retail team ensuring the aims and objectives of the people strategy are achieved.
Key Tasks & Responsibilities:
People Management
- Be responsible and accountable for the day-to-day operations relating to the people side of retail.
- Ensure the shop team and volunteer relationship is a professional and successful one
- Act as the first point of contact for the volunteer administrator in relation to volunteering matters and queries for retail.
- Effectively communicate any relevant information to all shop teams regarding updates, charity activities, incentives, and performance.
- Work closely with management and employees to embed changes and ensure solutions are realistic and sustainable.
- Be able to work closely with the retail management team including the retail sales manager to ensure the people side of the charity is not impacting sales.
- Overseeing the retail portfolio sickness and absence management including allocation and approval of annual leave throughout the year, forward planning contingency strategies ensuring shops are covered all the time even at short notice. Ensuring staffing hours do not exceed there’re banding allocation.
- Be competent in assisting with grievances, supporting with investigations and assisting with disciplinaries.
- Act as deputy safeguarding lead as and when required. Be able to act in an advisory capacity demonstrating a higher level of experience and understanding when dealing with safeguarding issues that arise.
- Be responsible for overseeing and leading with probation placements across our retail sites, acting as point of contact and ensuring that the relevant paperwork is up to date including the risk assessments for each placement.
People Development
- Ability to mentor and support staff through regular one to ones ensuring that they feel fully equipped to achieve optimum success in their work.
- Collaboratively with the HR team review and update the volunteer induction and training programme ensuring all aspects are relevant to the retail portfolio.
- Support staff with capability and performance issues including the management of their own staff issues such as, sickness, disciplinary, grievances and concerns through probation periods.
- Work closely with the retail management team on the delivery of innovative and interactive internal and external training to help staff develop their skill sets and achieve career satisfaction.
Recruitment & Onboarding
- Work closely with HR developing and implementing strategies to improve recruitment, attracting suitable staff, and retaining them.
- Ensure suitable and sufficient coverage of volunteer support in the retail portfolio.
- Lead on the recruitment of new staff members, being able to assist shop managers in developing better teams and building strong foundations in line with the people strategy and recruitment and selection policy.
- Ensure that new staff members are fully trained and placed in a suitable training store.
- Monitor and track performance throughout staff probation periods alongside the retail sales manager.
If you are interested in applying for this post, please click to apply to view the full applicant pack which includes the full job description and person specification.
Safer Recruitment
We are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will therefore be subject to Disclosure and Barring Service (DBS) checks along with other relevant employment checks.
Valley CiDS is an independent children and young people's charity based throughout Derbyshire and Nottinghamshire. As a Christian charity, we believe that by investing in the next generation we can make a positive difference to the lives of children, young people and families. We raise income to support our work through our growing retail portfolio of Lighthouse Charity Shops.
People and values are at the heart of who we are and what we do as charity and we are proud to employ talented colleagues from diverse backgrounds. Guided by our core values of Hope, Compassion, Belonging and Inclusion, we believe that everyone has a role to play in fulfilling our mission of 'Investing in the Next Generation' By joining us, you too, could play an important part in helping us to make a positive difference in the lives of children, young people and families through our many projects and initiatives.
Closing date 29-09-2024
REF-216 654
Birmingham Hospice is looking for a Relief Assistant Shop Manager (RASM) to join its Retail Team to provide assistance and area cover in our Brand New Marston Green Shop.
As a RASM you will be assisting the shop manager to run the shop and covering their days off and holidays.
Are you a highly motivated and organised individual looking for a new challenge? Do you want to work for a local charity and help make a difference by raising income to help fund care for our patients and families?
No retail experience is required as we can train you; we just require the drive and determination to do a good job.
As RASM you will:
· Own the daily operations in the absence of the Shop Manager
· Achieve income targets by maximising sales & donations
· Provide the highest level of customer service to donors and customers
· Lead by example and support to be able to accept, sort, price, steam & display goods for sale to maximise income within agreed guidelines
· To effectively lead the shop volunteers, respectfully supporting their usual tasks and commitments to meet the shops KPI requirements
· Understand & lead by example to develop a positive team spirit & actively promote the work of the Hospice
· Use of social media to promote the shop
The client requests no contact from agencies or media sales.
Closing Date: 29 September 2024
Interview Date: To be confirmed
Location: Reloved Brum Charity Shop, Harborne, Birmingham
Hours: 37.5 per week
Duration: Permanent
Salary: Retail Band 3, £22,623 - £24,471 per year
DBS Requirement: None
“Happy to talk about flexible working”
Our charity shops raise vital funds for Birmingham Hospice. The generosity of our donors and shoppers plays a crucial role in supporting the community, helping us to provide care for local people living with a terminal diagnosis and for their families.
Do you want to join an innovative and trail blazing charity retailer who has been awarded UK charity shop of the year for 2024/25. Our flagship superstore in Harborne, Birmingham, Reloved Brum is seeking to appoint a Floor Manager, who will support the Retail Area Manager and Superstore Manager through being responsible for the day-to-day operations of the shopfloor.
In this new, exciting role, you will be responsible for a range of key activities, such as visual merchandising, stock rotation and health and safety. You will supervise and coach shop staff and volunteers. You will drive and maximise sales to meet and exceed targets, ensure the shop is up to brand standards at all times. Additionally, you will be responsible for opening and closing procedures, as well as till operation, making sure that all monies are recorded, secure and banked.
You will always ensure that our customers receive the highest possible standards of customer service, actively seeking to drive customer engagement, seeking feedback to improve the services offered.
We are looking for an enthusiastic; creative individual with bags of personality who puts customers at the heart of their decision making.
If this sounds like the role for you, then we’d love to receive your application. Come and join us in our charity shop like no other!
Requirements:
· You will have a good standard of education
· You will have significant retail experience, and experience of retail management/supervision
· You will have experience in shop merchandising and working within sales targets
· You will be able to provide an excellent customer experience as well as deal with complaints and difficult situations
· You will be a confident communicator and have excellent organisational skills
The client requests no contact from agencies or media sales.
Birmingham Hospice is looking for a Relief Assistant Shop Manager (RASM) to join its Retail Team to provide assistance and area cover in our Cotteridge and Surrounding area shops.
As a RASM you will be assisting the shop manager to run the shop and covering their days off and holidays.
Are you a highly motivated and organised individual looking for a new challenge? Do you want to work for a local charity and help make a difference by raising income to help fund care for our patients and families?
No retail experience is required as we can train you; we just require the drive and determination to do a good job.
As RASM you will:
· Own the daily operations in the absence of the Shop Manager
· Achieve income targets by maximising sales & donations
· Provide the highest level of customer service to donors and customers
· Lead by example and support to be able to accept, sort, price, steam & display goods for sale to maximise income within agreed guidelines
· To effectively lead the shop volunteers, respectfully supporting their usual tasks and commitments to meet the shops KPI requirements
· Understand & lead by example to develop a positive team spirit & actively promote the work of the Hospice
· Use of social media to promote the shop
The client requests no contact from agencies or media sales.
Birmingham Hospice is looking for a Relief Assistant Shop Manager (RASM) to join its Retail Team to provide assistance and area cover in our Selly Park and Surrounding area shops.
As a RASM you will be assisting the shop manager to run the shop and covering their days off and holidays.
Are you a highly motivated and organised individual looking for a new challenge? Do you want to work for a local charity and help make a difference by raising income to help fund care for our patients and families?
No retail experience is required as we can train you; we just require the drive and determination to do a good job.
As RASM you will:
· Own the daily operations in the absence of the Shop Manager
· Achieve income targets by maximising sales & donations
· Provide the highest level of customer service to donors and customers
· Lead by example and support to be able to accept, sort, price, steam & display goods for sale to maximise income within agreed guidelines
· To effectively lead the shop volunteers, respectfully supporting their usual tasks and commitments to meet the shops KPI requirements
· Understand & lead by example to develop a positive team spirit & actively promote the work of the Hospice
· Use of social media to promote the shop
The client requests no contact from agencies or media sales.
Birmingham Hospice is looking for a Relief Assistant Shop Manager (RASM) to join its Retail Team to provide assistance and area cover in our brand new Boldmere shop.
As a RASM you will be assisting the shop manager to run the shop and covering their days off and holidays.
Are you a highly motivated and organised individual looking for a new challenge? Do you want to work for a local charity and help make a difference by raising income to help fund care for our patients and families?
No retail experience is required as we can train you; we just require the drive and determination to do a good job.
As RASM you will:
· Own the daily operations in the absence of the Shop Manager
· Achieve income targets by maximising sales & donations
· Provide the highest level of customer service to donors and customers
· Lead by example and support to be able to accept, sort, price, steam & display goods for sale to maximise income within agreed guidelines
· To effectively lead the shop volunteers, respectfully supporting their usual tasks and commitments to meet the shops KPI requirements
· Understand & lead by example to develop a positive team spirit & actively promote the work of the Hospice
· Use of social media to promote the shop
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Charity Shop Manager
Castleford, West Yorkshire
We are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Shop Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
As our Shop Manager you will lead a team of volunteers to raise funds to invest in achieving the charity’s goal to save lives in Yorkshire. Reporting to the Retail Area Manager, you will portray the charity as a professional, credible brand which acts with integrity and provide excellent customer service, ensuring volunteers, donors and customers know how their contribution is helping the people of Yorkshire.
Specifically, you will:
· Manage and be accountable for implementing and complying with agreed shop operating policy and standards including Health and Safety and Trading Standards.
· Be responsible for ensuring the shop is presented to the highest standards with attractive visual merchandising and window displays.
· Be responsible for attracting and recruiting a team of new volunteers, ensuring they are well trained and take every effort to create a welcoming and happy environment.
· Be responsible for ongoing volunteer training and engagement, ensuring the volunteer management system is actively kept up to date.
· Have line manager responsibility for assistant manager, working together to ensure there is management cover and sufficient volunteers to operate all trading hours.
· Ensure accurate accounting and handling of assets (items donated and money received).
· Be responsible for ensuring accurate record keeping of items donated and the amount paid for each item for Gift Aid tax reclaim purposes.
· Prepare and complete all shop administration including cash handling and banking functions to the highest standard, accurately and on time, always adhering to charity policy and procedures.
· Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters.
About You
To be considered for this role, you will need:
· To be ideally educated to A-level or equivalent.
· To have experience of managing people/volunteers including recruitment and development.
· To have previous retail experience in charity sector or commercial sector is desirable.
· To have experience of meeting and exceeding targets within a retail environment.
· To be highly organised with good time management skills.
· To have excellent communication and interpersonal skills.
· To have the ability or willingness to travel occasionally across the Yorkshire region for training and team meetings.
· To have a willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include:
o A check on your employment history, by seeking references that cover your previous 5 years of employment and verifying any employment gaps of over 28 days
o A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006
o A check on your highest educational achievement(s)
o A check on your professional qualification(s)
· To undertake a DBS check at the level relevant to your role.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 22 September 2024. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.
Salary: £24,713.78 per annum pro-rated plus £5023.71 London weighting pro-rated
Location: Somerset House and other Shelter pop-up shop locations
Contract: Fixed Term contract until January 2025
Hours: Full time 37.5 hours
Closing date: Tuesday the 1st of October at 11:30pm
This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager.
We’re looking for confident and influential people who want to be at the heart of their local community looking for an opportunity to have control of creative merchandising within managing a Shelter shop. Do you have experience of managing a team whilst also empowering and motivating individuals? If so, then this could be the role for you at then join Shelter as a Shop Manager at our Somerset House pop-up and other pop-up shop opportunities.
About you
You will need to be an active team player and be able to demonstrate how you’ve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role.
Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position.
You will need to have good communication skills to engage with the local community to seek out new opportunities to increase the shops contribution to help further Shelter’s cause. You will develop your own and your teams’ interests in merchandising the shop attracting customers and continually develop yours and your team’s knowledge of Shelter, who we are and what we do.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement in all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
Shelter helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Charity Shop Manager
Hull, East Yorkshire
We are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Shop Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
The role of Shop Manager involves actively running our new shop in Hull and implementing processes and ways of working.
As our Shop Manager, you will manage the day-to-day operation of the shop including managing a Deputy Shop Manager and team of volunteers, ensuring accurate accounting and handling of assets, delivering high standards of customer service, and adhering to all charity policies and procedures.
Specifically, you will:
-
Manage and be accountable for implementing and complying with agreed shop operating policy and standards including Health and Safety and Trading Standards.
-
Be responsible for ensuring the shop is presented to the highest standards with attractive visual merchandising and window displays.
-
Be responsible for attracting and recruiting a team of new volunteers, ensuring they are well trained and take every effort to create a welcoming and happy environment.
-
Be responsible for ongoing volunteer training and engagement, ensuring the volunteer management system is actively kept up to date.
-
Be responsible for ensuring the team are working towards achieving all key performance indicators.
-
Ensure accurate accounting and handling of assets (items donated and money received).
-
Prepare and complete all shop administration including cash handling and banking functions to the highest standard, accurately and on time, always adhering to charity policy and procedures.
-
Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters.
About You
To be considered for this role, you will need:
-
To be ideally educated to A Level or equivalent.
-
To have experience of managing people/volunteers including recruitment and development.
-
To have previous retail experience in charity sector or commercial sector is desirable.
-
To have experience of meeting and exceeding targets within a retail environment.
-
To be highly organised with good time management skills.
-
To be able to prioritise workload and meet deadlines.
-
To have excellent communication and interpersonal skills.
-
To be able to motivate self and others.
-
To have strong planning, guiding and motivation skills to successfully achieve targeted income is desirable.
-
To have good written and numeric skills are desirable.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 29 September 2024. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.